LICENSE: AGPLv2 # # CHANGES # # 60619-1721 - Added variable filtering to eliminate SQL injection attack threat # - Added required user/pass to gain access to this page # 90508-0644 - Changed to PHP long tags # 130414-0156 - Added report logging # 130610-1027 - Finalized changing of all ereg instances to preg # 130621-0812 - Added filtering of input to prevent SQL injection attacks and new user auth # 130902-0744 - Changed to mysqli PHP functions # 140108-0717 - Added webserver and hostname to report logging # 140328-0005 - Converted division calculations to use MathZDC function # 141114-0906 - Finalized adding QXZ translation to all admin files # 141230-1521 - Added code for on-the-fly language translations display # 170409-1534 - Added IP List validation code # 170711-1103 - Added screen colors and fixed default date variable # 220303-1625 - Added allow_web_debug system setting # 220812-0959 - Added User Group report permissions checking # $startMS = microtime(); $report_name = 'User Time Sheet'; require("dbconnect_mysqli.php"); require("functions.php"); $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER']; $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; $PHP_SELF=$_SERVER['PHP_SELF']; $PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF); if (isset($_GET["agent"])) {$agent=$_GET["agent"];} elseif (isset($_POST["agent"])) {$agent=$_POST["agent"];} if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];} elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];} if (isset($_GET["calls_summary"])) {$calls_summary=$_GET["calls_summary"];} elseif (isset($_POST["calls_summary"])) {$calls_summary=$_POST["calls_summary"];} if (isset($_GET["submit"])) {$submit=$_GET["submit"];} elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];} if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];} elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];} if (isset($_GET["DB"])) {$DB=$_GET["DB"];} elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB); $NOW_DATE = date("Y-m-d"); $NOW_TIME = date("Y-m-d H:i:s"); $STARTtime = date("U"); if ( (!isset($query_date)) or (strlen($query_date) < 8) ) {$query_date = $NOW_DATE;} ############################################# ##### START SYSTEM_SETTINGS LOOKUP ##### $stmt = "SELECT use_non_latin,enable_languages,language_method,admin_screen_colors,report_default_format,allow_web_debug FROM system_settings;"; $rslt=mysql_to_mysqli($stmt, $link); #if ($DB) {echo "$stmt\n";} $qm_conf_ct = mysqli_num_rows($rslt); if ($qm_conf_ct > 0) { $row=mysqli_fetch_row($rslt); $non_latin = $row[0]; $SSenable_languages = $row[1]; $SSlanguage_method = $row[2]; $SSadmin_screen_colors = $row[3]; $SSreport_default_format = $row[4]; $SSallow_web_debug = $row[5]; } if ($SSallow_web_debug < 1) {$DB=0;} ##### END SETTINGS LOOKUP ##### ########################################### $agent = preg_replace('/[^-_0-9a-zA-Z]/', '', $agent); $query_date = preg_replace('/[^-_0-9a-zA-Z]/', '', $query_date); $calls_summary = preg_replace('/[^-_0-9a-zA-Z]/', '', $calls_summary); $submit = preg_replace("/\<|\>|\'|\"|\\\\|;/","",$submit); $SUBMIT = preg_replace("/\<|\>|\'|\"|\\\\|;/","",$SUBMIT); if ($non_latin < 1) { $PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER); $PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW); } else { $PHP_AUTH_USER = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_USER); $PHP_AUTH_PW = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_PW); } $stmt="SELECT selected_language,user_group from vicidial_users where user='$PHP_AUTH_USER';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $sl_ct = mysqli_num_rows($rslt); if ($sl_ct > 0) { $row=mysqli_fetch_row($rslt); $VUselected_language = $row[0]; $LOGuser_group = $row[1]; } $auth=0; $reports_auth=0; $admin_auth=0; $auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1,0); if ($auth_message == 'GOOD') {$auth=1;} if ($auth > 0) { $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $admin_auth=$row[0]; $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $reports_auth=$row[0]; if ($reports_auth < 1) { $VDdisplayMESSAGE = _QXZ("You are not allowed to view reports"); Header ("Content-type: text/html; charset=utf-8"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; exit; } if ( ($reports_auth > 0) and ($admin_auth < 1) ) { $ADD=999999; $reports_only_user=1; } } else { $VDdisplayMESSAGE = _QXZ("Login incorrect, please try again"); if ($auth_message == 'LOCK') { $VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes"); Header ("Content-type: text/html; charset=utf-8"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; exit; } if ($auth_message == 'IPBLOCK') { $VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip"; Header ("Content-type: text/html; charset=utf-8"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; exit; } Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\""); Header("HTTP/1.0 401 Unauthorized"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n"; exit; } $stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times from vicidial_user_groups where user_group='$LOGuser_group';"; if ($DB) {$HTML_text.="|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $LOGallowed_campaigns = $row[0]; $LOGallowed_reports = $row[1]; $LOGadmin_viewable_groups = $row[2]; $LOGadmin_viewable_call_times = $row[3]; $LOGallowed_campaignsSQL=''; $whereLOGallowed_campaignsSQL=''; if ( (!preg_match('/\-ALL/i', $LOGallowed_campaigns)) ) { $rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns); $rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL); $LOGallowed_campaignsSQL = "and campaign_id IN('$rawLOGallowed_campaignsSQL')"; $whereLOGallowed_campaignsSQL = "where campaign_id IN('$rawLOGallowed_campaignsSQL')"; } $regexLOGallowed_campaigns = " $LOGallowed_campaigns "; if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) ) { Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\""); Header("HTTP/1.0 401 Unauthorized"); echo "You are not allowed to view this report: |$PHP_AUTH_USER|$report_name|\n"; exit; } ##### BEGIN log visit to the vicidial_report_log table ##### $LOGip = getenv("REMOTE_ADDR"); $LOGbrowser = getenv("HTTP_USER_AGENT"); $LOGscript_name = getenv("SCRIPT_NAME"); $LOGserver_name = getenv("SERVER_NAME"); $LOGserver_port = getenv("SERVER_PORT"); $LOGrequest_uri = getenv("REQUEST_URI"); $LOGhttp_referer = getenv("HTTP_REFERER"); $LOGbrowser=preg_replace("/<|>|\'|\"|\\\\/","",$LOGbrowser); $LOGrequest_uri=preg_replace("/<|>|\'|\"|\\\\/","",$LOGrequest_uri); $LOGhttp_referer=preg_replace("/<|>|\'|\"|\\\\/","",$LOGhttp_referer); if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';} else {$HTTPprotocol = 'http://';} if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';} else {$LOGserver_port = ":$LOGserver_port";} $LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri"; $LOGhostname = php_uname('n'); if (strlen($LOGhostname)<1) {$LOGhostname='X';} if (strlen($LOGserver_name)<1) {$LOGserver_name='X';} $stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $webserver_id_ct = mysqli_num_rows($rslt); if ($webserver_id_ct > 0) { $row=mysqli_fetch_row($rslt); $webserver_id = $row[0]; } else { ##### insert webserver entry $stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); $affected_rows = mysqli_affected_rows($link); $webserver_id = mysqli_insert_id($link); } $stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$query_date, $end_date, $shift, $file_download, $report_display_type|', url='$LOGfull_url', webserver='$webserver_id';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $report_log_id = mysqli_insert_id($link); ##### END log visit to the vicidial_report_log table ##### $SSmenu_background='015B91'; $SSframe_background='D9E6FE'; $SSstd_row1_background='9BB9FB'; $SSstd_row2_background='B9CBFD'; $SSstd_row3_background='8EBCFD'; $SSstd_row4_background='B6D3FC'; $SSstd_row5_background='A3C3D6'; $SSalt_row1_background='BDFFBD'; $SSalt_row2_background='99FF99'; $SSalt_row3_background='CCFFCC'; if ($SSadmin_screen_colors != 'default') { $stmt = "SELECT menu_background,frame_background,std_row1_background,std_row2_background,std_row3_background,std_row4_background,std_row5_background,alt_row1_background,alt_row2_background,alt_row3_background,web_logo FROM vicidial_screen_colors where colors_id='$SSadmin_screen_colors';"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $colors_ct = mysqli_num_rows($rslt); if ($colors_ct > 0) { $row=mysqli_fetch_row($rslt); $SSmenu_background = $row[0]; $SSframe_background = $row[1]; $SSstd_row1_background = $row[2]; $SSstd_row2_background = $row[3]; $SSstd_row3_background = $row[4]; $SSstd_row4_background = $row[5]; $SSstd_row5_background = $row[6]; $SSalt_row1_background = $row[7]; $SSalt_row2_background = $row[8]; $SSalt_row3_background = $row[9]; $SSweb_logo = $row[10]; } } $Mhead_color = $SSstd_row5_background; $Mmain_bgcolor = $SSmenu_background; $Mhead_color = $SSstd_row5_background; $selected_logo = "./images/vicidial_admin_web_logo.png"; $selected_small_logo = "./images/vicidial_admin_web_logo.png"; $logo_new=0; $logo_old=0; $logo_small_old=0; if (file_exists('./images/vicidial_admin_web_logo.png')) {$logo_new++;} if (file_exists('vicidial_admin_web_logo_small.gif')) {$logo_small_old++;} if (file_exists('vicidial_admin_web_logo.gif')) {$logo_old++;} if ($SSweb_logo=='default_new') { $selected_logo = "./images/vicidial_admin_web_logo.png"; $selected_small_logo = "./images/vicidial_admin_web_logo.png"; } if ( ($SSweb_logo=='default_old') and ($logo_old > 0) ) { $selected_logo = "./vicidial_admin_web_logo.gif"; $selected_small_logo = "./vicidial_admin_web_logo_small.gif"; } if ( ($SSweb_logo!='default_new') and ($SSweb_logo!='default_old') ) { if (file_exists("./images/vicidial_admin_web_logo$SSweb_logo")) { $selected_logo = "./images/vicidial_admin_web_logo$SSweb_logo"; $selected_small_logo = "./images/vicidial_admin_web_logo$SSweb_logo"; } } ?>
\n"; echo "\n";
if (!$agent)
{
echo "\n";
echo _QXZ("PLEASE SELECT AN AGENT ID AND DATE-TIME ABOVE AND CLICK SUBMIT")."\n";
echo " "._QXZ("NOTE: stats taken from available agent log data")."\n";
}
else
{
$query_date_BEGIN = "$query_date 00:00:00";
$query_date_END = "$query_date 23:59:59";
$time_BEGIN = "00:00:00";
$time_END = "23:59:59";
$stmt="select full_name from vicidial_users where user='$agent';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$full_name = $row[0];
echo _QXZ("ADMIN: Agent Time Sheet",51)." $NOW_TIME\n";
echo _QXZ("Time range").": $query_date_BEGIN "._QXZ("to")." $query_date_END\n\n";
echo "---------- "._QXZ("AGENT TIME SHEET").": $agent - $full_name -------------\n\n";
if ($calls_summary)
{
$stmt="select count(*) as calls,sum(talk_sec) as talk,avg(talk_sec),sum(pause_sec),avg(pause_sec),sum(wait_sec),avg(wait_sec),sum(dispo_sec),avg(dispo_sec) from vicidial_agent_log_archive where event_time <= '" . mysqli_real_escape_string($link, $query_date_END) . "' and event_time >= '" . mysqli_real_escape_string($link, $query_date_BEGIN) . "' and user='" . mysqli_real_escape_string($link, $agent) . "' and pause_sec<48800 and wait_sec<48800 and talk_sec<48800 and dispo_sec<48800 limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$TOTAL_TIME = ($row[1] + $row[3] + $row[5] + $row[7]);
$TOTAL_TIME_H = MathZDC($TOTAL_TIME, 3600);
$TOTAL_TIME_H = round($TOTAL_TIME_H, 2);
$TOTAL_TIME_H_int = intval("$TOTAL_TIME_H");
$TOTAL_TIME_M = ($TOTAL_TIME_H - $TOTAL_TIME_H_int);
$TOTAL_TIME_M = ($TOTAL_TIME_M * 60);
$TOTAL_TIME_M = round($TOTAL_TIME_M, 2);
$TOTAL_TIME_M_int = intval("$TOTAL_TIME_M");
$TOTAL_TIME_S = ($TOTAL_TIME_M - $TOTAL_TIME_M_int);
$TOTAL_TIME_S = ($TOTAL_TIME_S * 60);
$TOTAL_TIME_S = round($TOTAL_TIME_S, 0);
if ($TOTAL_TIME_S < 10) {$TOTAL_TIME_S = "0$TOTAL_TIME_S";}
if ($TOTAL_TIME_M_int < 10) {$TOTAL_TIME_M_int = "0$TOTAL_TIME_M_int";}
$TOTAL_TIME_HMS = "$TOTAL_TIME_H_int:$TOTAL_TIME_M_int:$TOTAL_TIME_S";
$pfTOTAL_TIME_HMS = sprintf("%8s", $TOTAL_TIME_HMS);
$TALK_TIME_H = MathZDC($row[1], 3600);
$TALK_TIME_H = round($TALK_TIME_H, 2);
$TALK_TIME_H_int = intval("$TALK_TIME_H");
$TALK_TIME_M = ($TALK_TIME_H - $TALK_TIME_H_int);
$TALK_TIME_M = ($TALK_TIME_M * 60);
$TALK_TIME_M = round($TALK_TIME_M, 2);
$TALK_TIME_M_int = intval("$TALK_TIME_M");
$TALK_TIME_S = ($TALK_TIME_M - $TALK_TIME_M_int);
$TALK_TIME_S = ($TALK_TIME_S * 60);
$TALK_TIME_S = round($TALK_TIME_S, 0);
if ($TALK_TIME_S < 10) {$TALK_TIME_S = "0$TALK_TIME_S";}
if ($TALK_TIME_M_int < 10) {$TALK_TIME_M_int = "0$TALK_TIME_M_int";}
$TALK_TIME_HMS = "$TALK_TIME_H_int:$TALK_TIME_M_int:$TALK_TIME_S";
$pfTALK_TIME_HMS = sprintf("%8s", $TALK_TIME_HMS);
$PAUSE_TIME_H = MathZDC($row[3], 3600);
$PAUSE_TIME_H = round($PAUSE_TIME_H, 2);
$PAUSE_TIME_H_int = intval("$PAUSE_TIME_H");
$PAUSE_TIME_M = ($PAUSE_TIME_H - $PAUSE_TIME_H_int);
$PAUSE_TIME_M = ($PAUSE_TIME_M * 60);
$PAUSE_TIME_M = round($PAUSE_TIME_M, 2);
$PAUSE_TIME_M_int = intval("$PAUSE_TIME_M");
$PAUSE_TIME_S = ($PAUSE_TIME_M - $PAUSE_TIME_M_int);
$PAUSE_TIME_S = ($PAUSE_TIME_S * 60);
$PAUSE_TIME_S = round($PAUSE_TIME_S, 0);
if ($PAUSE_TIME_S < 10) {$PAUSE_TIME_S = "0$PAUSE_TIME_S";}
if ($PAUSE_TIME_M_int < 10) {$PAUSE_TIME_M_int = "0$PAUSE_TIME_M_int";}
$PAUSE_TIME_HMS = "$PAUSE_TIME_H_int:$PAUSE_TIME_M_int:$PAUSE_TIME_S";
$pfPAUSE_TIME_HMS = sprintf("%8s", $PAUSE_TIME_HMS);
$WAIT_TIME_H = MathZDC($row[5], 3600);
$WAIT_TIME_H = round($WAIT_TIME_H, 2);
$WAIT_TIME_H_int = intval("$WAIT_TIME_H");
$WAIT_TIME_M = ($WAIT_TIME_H - $WAIT_TIME_H_int);
$WAIT_TIME_M = ($WAIT_TIME_M * 60);
$WAIT_TIME_M = round($WAIT_TIME_M, 2);
$WAIT_TIME_M_int = intval("$WAIT_TIME_M");
$WAIT_TIME_S = ($WAIT_TIME_M - $WAIT_TIME_M_int);
$WAIT_TIME_S = ($WAIT_TIME_S * 60);
$WAIT_TIME_S = round($WAIT_TIME_S, 0);
if ($WAIT_TIME_S < 10) {$WAIT_TIME_S = "0$WAIT_TIME_S";}
if ($WAIT_TIME_M_int < 10) {$WAIT_TIME_M_int = "0$WAIT_TIME_M_int";}
$WAIT_TIME_HMS = "$WAIT_TIME_H_int:$WAIT_TIME_M_int:$WAIT_TIME_S";
$pfWAIT_TIME_HMS = sprintf("%8s", $WAIT_TIME_HMS);
$WRAPUP_TIME_H = MathZDC($row[7], 3600);
$WRAPUP_TIME_H = round($WRAPUP_TIME_H, 2);
$WRAPUP_TIME_H_int = intval("$WRAPUP_TIME_H");
$WRAPUP_TIME_M = ($WRAPUP_TIME_H - $WRAPUP_TIME_H_int);
$WRAPUP_TIME_M = ($WRAPUP_TIME_M * 60);
$WRAPUP_TIME_M = round($WRAPUP_TIME_M, 2);
$WRAPUP_TIME_M_int = intval("$WRAPUP_TIME_M");
$WRAPUP_TIME_S = ($WRAPUP_TIME_M - $WRAPUP_TIME_M_int);
$WRAPUP_TIME_S = ($WRAPUP_TIME_S * 60);
$WRAPUP_TIME_S = round($WRAPUP_TIME_S, 0);
if ($WRAPUP_TIME_S < 10) {$WRAPUP_TIME_S = "0$WRAPUP_TIME_S";}
if ($WRAPUP_TIME_M_int < 10) {$WRAPUP_TIME_M_int = "0$WRAPUP_TIME_M_int";}
$WRAPUP_TIME_HMS = "$WRAPUP_TIME_H_int:$WRAPUP_TIME_M_int:$WRAPUP_TIME_S";
$pfWRAPUP_TIME_HMS = sprintf("%8s", $WRAPUP_TIME_HMS);
$TALK_AVG_M = MathZDC($row[2], 60);
$TALK_AVG_M = round($TALK_AVG_M, 2);
$TALK_AVG_M_int = intval("$TALK_AVG_M");
$TALK_AVG_S = ($TALK_AVG_M - $TALK_AVG_M_int);
$TALK_AVG_S = ($TALK_AVG_S * 60);
$TALK_AVG_S = round($TALK_AVG_S, 0);
if ($TALK_AVG_S < 10) {$TALK_AVG_S = "0$TALK_AVG_S";}
$TALK_AVG_MS = "$TALK_AVG_M_int:$TALK_AVG_S";
$pfTALK_AVG_MS = sprintf("%6s", $TALK_AVG_MS);
$PAUSE_AVG_M = MathZDC($row[4], 60);
$PAUSE_AVG_M = round($PAUSE_AVG_M, 2);
$PAUSE_AVG_M_int = intval("$PAUSE_AVG_M");
$PAUSE_AVG_S = ($PAUSE_AVG_M - $PAUSE_AVG_M_int);
$PAUSE_AVG_S = ($PAUSE_AVG_S * 60);
$PAUSE_AVG_S = round($PAUSE_AVG_S, 0);
if ($PAUSE_AVG_S < 10) {$PAUSE_AVG_S = "0$PAUSE_AVG_S";}
$PAUSE_AVG_MS = "$PAUSE_AVG_M_int:$PAUSE_AVG_S";
$pfPAUSE_AVG_MS = sprintf("%6s", $PAUSE_AVG_MS);
$WAIT_AVG_M = MathZDC($row[6], 60);
$WAIT_AVG_M = round($WAIT_AVG_M, 2);
$WAIT_AVG_M_int = intval("$WAIT_AVG_M");
$WAIT_AVG_S = ($WAIT_AVG_M - $WAIT_AVG_M_int);
$WAIT_AVG_S = ($WAIT_AVG_S * 60);
$WAIT_AVG_S = round($WAIT_AVG_S, 0);
if ($WAIT_AVG_S < 10) {$WAIT_AVG_S = "0$WAIT_AVG_S";}
$WAIT_AVG_MS = "$WAIT_AVG_M_int:$WAIT_AVG_S";
$pfWAIT_AVG_MS = sprintf("%6s", $WAIT_AVG_MS);
$WRAPUP_AVG_M = MathZDC($row[8], 60);
$WRAPUP_AVG_M = round($WRAPUP_AVG_M, 2);
$WRAPUP_AVG_M_int = intval("$WRAPUP_AVG_M");
$WRAPUP_AVG_S = ($WRAPUP_AVG_M - $WRAPUP_AVG_M_int);
$WRAPUP_AVG_S = ($WRAPUP_AVG_S * 60);
$WRAPUP_AVG_S = round($WRAPUP_AVG_S, 0);
if ($WRAPUP_AVG_S < 10) {$WRAPUP_AVG_S = "0$WRAPUP_AVG_S";}
$WRAPUP_AVG_MS = "$WRAPUP_AVG_M_int:$WRAPUP_AVG_S";
$pfWRAPUP_AVG_MS = sprintf("%6s", $WRAPUP_AVG_MS);
echo _QXZ("TOTAL CALLS TAKEN").": $row[0]\n";
echo _QXZ("TALK TIME:",24)." $pfTALK_TIME_HMS "._QXZ("AVERAGE",11,"r").": $pfTALK_AVG_MS\n";
echo _QXZ("PAUSE TIME:",24)." $pfPAUSE_TIME_HMS "._QXZ("AVERAGE",11,"r").": $pfPAUSE_AVG_MS\n";
echo _QXZ("WAIT TIME:",24)." $pfWAIT_TIME_HMS "._QXZ("AVERAGE",11,"r").": $pfWAIT_AVG_MS\n";
echo _QXZ("WRAPUP TIME:",24)." $pfWRAPUP_TIME_HMS "._QXZ("AVERAGE",11,"r").": $pfWRAPUP_AVG_MS\n";
echo "----------------------------------------------------------------\n";
echo _QXZ("TOTAL ACTIVE AGENT TIME:",24)." $pfTOTAL_TIME_HMS\n";
echo "\n";
}
else
{
echo ""._QXZ("Call Activity Summary")."\n\n";
}
$stmt="select event_time,UNIX_TIMESTAMP(event_time) from vicidial_agent_log_archive where event_time <= '" . mysqli_real_escape_string($link, $query_date_END) . "' and event_time >= '" . mysqli_real_escape_string($link, $query_date_BEGIN) . "' and user='" . mysqli_real_escape_string($link, $agent) . "' order by event_time limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
echo _QXZ("FIRST LOGIN:",21)." $row[0]\n";
$start = $row[1];
$stmt="select event_time,UNIX_TIMESTAMP(event_time) from vicidial_agent_log_archive where event_time <= '" . mysqli_real_escape_string($link, $query_date_END) . "' and event_time >= '" . mysqli_real_escape_string($link, $query_date_BEGIN) . "' and user='" . mysqli_real_escape_string($link, $agent) . "' order by event_time desc limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
echo _QXZ("LAST LOG ACTIVITY:",21)." $row[0]\n";
$end = $row[1];
$login_time = ($end - $start);
$LOGIN_TIME_H = MathZDC($login_time, 3600);
$LOGIN_TIME_H = round($LOGIN_TIME_H, 2);
$LOGIN_TIME_H_int = intval("$LOGIN_TIME_H");
$LOGIN_TIME_M = ($LOGIN_TIME_H - $LOGIN_TIME_H_int);
$LOGIN_TIME_M = ($LOGIN_TIME_M * 60);
$LOGIN_TIME_M = round($LOGIN_TIME_M, 2);
$LOGIN_TIME_M_int = intval("$LOGIN_TIME_M");
$LOGIN_TIME_S = ($LOGIN_TIME_M - $LOGIN_TIME_M_int);
$LOGIN_TIME_S = ($LOGIN_TIME_S * 60);
$LOGIN_TIME_S = round($LOGIN_TIME_S, 0);
if ($LOGIN_TIME_S < 10) {$LOGIN_TIME_S = "0$LOGIN_TIME_S";}
if ($LOGIN_TIME_M_int < 10) {$LOGIN_TIME_M_int = "0$LOGIN_TIME_M_int";}
$LOGIN_TIME_HMS = "$LOGIN_TIME_H_int:$LOGIN_TIME_M_int:$LOGIN_TIME_S";
$pfLOGIN_TIME_HMS = sprintf("%8s", $LOGIN_TIME_HMS);
echo "-----------------------------------------\n";
echo _QXZ("TOTAL LOGGED-IN TIME:",24)." $pfLOGIN_TIME_HMS\n";
if ($db_source == 'S')
{
mysqli_close($link);
$use_slave_server=0;
$db_source = 'M';
require("dbconnect_mysqli.php");
}
$endMS = microtime();
$startMSary = explode(" ",$startMS);
$endMSary = explode(" ",$endMS);
$runS = ($endMSary[0] - $startMSary[0]);
$runM = ($endMSary[1] - $startMSary[1]);
$TOTALrun = ($runS + $runM);
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
}
?>