";
for ($t=0; $t<$table_count; $t++)
{
$table_name=$table_array[$t];
$archive_table_name=use_archive_table($table_name);
$mysql_stmt="(select * from ".$table_name." where lead_id='$lead_id')";
if ($archive_table_name!=$table_name) {$mysql_stmt.=" UNION (select * from ".$archive_table_name." where lead_id='$lead_id')";}
$list_id=""; $HTML_header=""; $CSV_header=""; $HTML_body=""; $CSV_body="";
$mysql_stmt.=" order by ".$date_field_array[$t]." desc";
$mysql_rslt=mysql_to_mysqli($mysql_stmt, $link);
if ($DB) {echo "|$mysql_stmt|\n";}
if (mysqli_num_rows($mysql_rslt)>0)
{
$CSV_text.="\""._QXZ("TABLE NAME").":\",\"$table_name\"\n";
$HTML_text.=""._QXZ("TABLE NAME").": $table_name \n";
$HTML_text.="
\n";
$j=0;
while($row=mysqli_fetch_array($mysql_rslt,MYSQLI_ASSOC))
{
if ($j%2==0)
{
$bgcolor=$SSstd_row2_background;
}
else
{
$bgcolor=$SSstd_row3_background;
}
if ($j==0)
{
$HTML_header.="
\n";
}
$HTML_body.="
\n";
while (list($key, $val)=each($row))
{
if ($key=="entry_list_id") {$list_id=$val;}
if (in_array($key, $purge_field_array["$table_name"]) || (preg_match("/^custom_/", $table_name) && $key!="lead_id"))
{
$bgcolor="bgcolor='#999999'";
$sb="";
$eb="";
}
else
{
$bgcolor="bgcolor='#$SSstd_row1_background'";
$sb="";
$eb="";
}
if ($j==0)
{
$CSV_header.="\"".$key."\",";
$HTML_header.="\t
$sb".$key."$eb
\n";
}
$CSV_body.="\"$val\",";
$HTML_body.="\t
$sb".$val."$eb
\n";
}
if ($j==0)
{
$CSV_header=substr($CSV_header, 0, -1)."\n";
$HTML_header.="
\n";
echo _QXZ("Callback Details").": \n";
if ( ($dispo == 'CALLBK') or ($dispo == 'CBHOLD') or ($scheduled_callback == 'Y') )
{
### find any vicidial_callback records for this lead
$cb_stmt="SELECT callback_id,lead_id,list_id,campaign_id,status,entry_time,callback_time,modify_date,user,recipient,comments,user_group,lead_status from vicidial_callbacks where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status IN('ACTIVE','LIVE') order by callback_id desc limit 1000;";
if ($DB) {echo "|$stmt|\n";}
$cb_rslt=mysql_to_mysqli($cb_stmt, $link);
$CB_to_print = mysqli_num_rows($cb_rslt);
if ($CB_to_print>0)
{
echo "\n";
echo "
\n";
### find any vicidial_callback records for this lead
$cb_stmt="SELECT entry_time,callback_time,user,recipient,lead_status,status,list_id,campaign_id,comments,user_group,lead_status from vicidial_callbacks where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status NOT IN('ACTIVE','LIVE') order by callback_id desc limit 1000;";
if ($DB) {echo "|$stmt|\n";}
$cb_rslt=mysql_to_mysqli($cb_stmt, $link);
$CB_to_print = mysqli_num_rows($cb_rslt);
$cb=0;
$callbacks_log='';
while ($CB_to_print > $cb)
{
if (preg_match("/1$|3$|5$|7$|9$/i", $cb))
{$bgcolor="bgcolor=\"#$SSstd_row2_background\"";}
else
{$bgcolor="bgcolor=\"#$SSstd_row1_background\"";}
$rowx=mysqli_fetch_row($cb_rslt);
$cb++;
$callbacks_log .= "
";
$callbacks_log .= "
$cb
";
$callbacks_log .= "
$rowx[0]
";
$callbacks_log .= "
$rowx[1]
";
$callbacks_log .= "
$rowx[2]
";
$callbacks_log .= "
$rowx[3]
";
$callbacks_log .= "
$rowx[4]
";
$callbacks_log .= "
$rowx[5]
";
$callbacks_log .= "
$rowx[6]
";
$callbacks_log .= "
$rowx[7]
";
$callbacks_log .= "
";
$callbacks_log .= "
";
$callbacks_log .= "
"._QXZ("comments").": $rowx[8]
";
$callbacks_log .= "
\n";
}
if ($archive_log=="Yes")
{
### find any vicidial_callbacks_archive records for this lead
$cb_stmt="SELECT entry_time,callback_time,user,recipient,lead_status,status,list_id,campaign_id,comments,user_group,lead_status from vicidial_callbacks_archive where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status NOT IN('ACTIVE','LIVE') order by callback_id desc limit 1000;";
if ($DB) {echo "|$stmt|\n";}
$cb_rslt=mysql_to_mysqli($cb_stmt, $link);
$CBA_to_print = mysqli_num_rows($cb_rslt);
$cba=0;
while ($CBA_to_print > $cba)
{
if (preg_match("/1$|3$|5$|7$|9$/i", $cb))
{$bgcolor="bgcolor=\"#$SSstd_row2_background\"";}
else
{$bgcolor="bgcolor=\"#$SSstd_row1_background\"";}
$rowx=mysqli_fetch_row($cb_rslt);
$cb++;
$cba++;
$callbacks_log .= "
\n";
}
else
{
echo " "._QXZ("If you want to change this lead to a scheduled callback, first change the Disposition to CBHOLD, then submit and you will be able to set the callback date and time").". \n";
echo "\n";
echo "
\n";
### find any vicidial_callback records for this lead
$cb_stmt="SELECT entry_time,callback_time,user,recipient,lead_status,status,list_id,campaign_id,comments,user_group,lead_status from vicidial_callbacks where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by callback_id desc limit 1000;";
if ($DB) {echo "|$stmt|\n";}
$cb_rslt=mysql_to_mysqli($cb_stmt, $link);
$CB_to_print = mysqli_num_rows($cb_rslt);
$cb=0;
$callbacks_log='';
while ($CB_to_print > $cb)
{
if (preg_match("/1$|3$|5$|7$|9$/i", $cb))
{$bgcolor="bgcolor=\"#$SSstd_row2_background\"";}
else
{$bgcolor="bgcolor=\"#$SSstd_row1_background\"";}
$rowx=mysqli_fetch_row($cb_rslt);
$cb++;
$callbacks_log .= "
";
$callbacks_log .= "
$cb
";
$callbacks_log .= "
$rowx[0]
";
$callbacks_log .= "
$rowx[1]
";
$callbacks_log .= "
$rowx[2]
";
$callbacks_log .= "
$rowx[3]
";
$callbacks_log .= "
$rowx[4]
";
$callbacks_log .= "
$rowx[5]
";
$callbacks_log .= "
$rowx[6]
";
$callbacks_log .= "
$rowx[7]
";
$callbacks_log .= "
";
$callbacks_log .= "
";
$callbacks_log .= "
"._QXZ("comments").": $rowx[8]
";
$callbacks_log .= "
\n";
}
if ($archive_log=="Yes")
{
### find any vicidial_callbacks_archive records for this lead
$cb_stmt="SELECT entry_time,callback_time,user,recipient,lead_status,status,list_id,campaign_id,comments,user_group,lead_status from vicidial_callbacks_archive where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by callback_id desc limit 1000;";
if ($DB) {echo "|$stmt|\n";}
$cb_rslt=mysql_to_mysqli($cb_stmt, $link);
$CBA_to_print = mysqli_num_rows($cb_rslt);
$cba=0;
while ($CBA_to_print > $cba)
{
if (preg_match("/1$|3$|5$|7$|9$/i", $cb))
{$bgcolor="bgcolor=\"#$SSstd_row2_background\"";}
else
{$bgcolor="bgcolor=\"#$SSstd_row1_background\"";}
$rowx=mysqli_fetch_row($cb_rslt);
$cb++;
$cba++;
$callbacks_log .= "
\n";
echo ""._QXZ("AGENT LOG RECORDS FOR THIS LEAD").":\n";
echo "
\n";
echo "
#
"._QXZ("DATE/TIME")."
"._QXZ("CAMPAIGN")."
"._QXZ("TSR")."
"._QXZ("PAUSE")."
"._QXZ("WAIT")."
"._QXZ("TALK")."
"._QXZ("DISPO")."
"._QXZ("STATUS")."
"._QXZ("GROUP")."
"._QXZ("SUB")."
\n";
echo "$agent_log\n";
echo "
\n";
echo "
\n";
echo ""._QXZ("PARK LOGS FOR THIS LEAD").":\n";
echo "
\n";
echo "
#
"._QXZ("PARK TIME")."
"._QXZ("CHANNEL GROUP")."
"._QXZ("TSR")."
"._QXZ("STATUS")."
"._QXZ("GRAB TIME")."
"._QXZ("HANGUP TIME")."
"._QXZ("PARK SEC")."
"._QXZ("TALK SEC")."
"._QXZ("EXTENSION")."
\n";
$stmt="SELECT * from park_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by parked_time, grab_time, hangup_time desc limit 500;";
$rslt=mysql_to_mysqli($stmt, $link);
$logs_to_print = mysqli_num_rows($rslt);
if ($DB) {echo "$logs_to_print|$stmt|\n";}
$u=0;
while ($logs_to_print > $u)
{
$row=mysqli_fetch_array($rslt);
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
{$bgcolor="bgcolor=\"#$SSstd_row2_background\"";}
else
{$bgcolor="bgcolor=\"#$SSstd_row1_background\"";}
$u++;
echo "
";
echo "
$u
";
echo "
$row[parked_time]
";
echo "
$row[channel_group]
\n";
echo "
$row[user]
\n";
echo "
$row[status]
\n";
echo "
$row[grab_time]
\n";
echo "
$row[hangup_time]
\n";
echo "
$row[parked_sec]
\n";
echo "
$row[talked_sec]
\n";
echo "
$row[extension]
\n";
echo "
\n";
}
echo "
\n";
echo ""._QXZ("IVR LOGS FOR THIS LEAD").":\n";
echo "
\n";
echo "
#
"._QXZ("CAMPAIGN")."
"._QXZ("DATE/TIME")."
"._QXZ("CALL MENU")."
"._QXZ("ACTION")."
\n";
$stmt="SELECT campaign_id,event_date,menu_id,menu_action from vicidial_outbound_ivr_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by uniqueid,event_date,menu_action desc limit 500;";
$rslt=mysql_to_mysqli($stmt, $link);
$logs_to_print = mysqli_num_rows($rslt);
if ($DB) {echo "$logs_to_print|$stmt|\n";}
$u=0;
while ($logs_to_print > $u)
{
$row=mysqli_fetch_row($rslt);
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
{$bgcolor="bgcolor=\"#$SSstd_row2_background\"";}
else
{$bgcolor="bgcolor=\"#$SSstd_row1_background\"";}
$u++;
echo "
";
echo "
$u
";
echo "
$row[0]
";
echo "
$row[1]
\n";
echo "
$row[2]
\n";
echo "
$row[3]
\n";
echo "
\n";
}
echo "
\n";
##### BEGIN switch lead log entries #####
$stmt="SELECT * from vicidial_agent_function_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and function='switch_lead' order by event_time desc limit 500;";
$rslt=mysql_to_mysqli($stmt, $link);
$logs_to_print = mysqli_num_rows($rslt);
if ($DB) {echo "$logs_to_print|$stmt|\n";}
if ($logs_to_print > 0)
{
echo ""._QXZ("AGENT FROM SWITCH-LEADS FOR THIS LEAD").":\n";
echo "
\n";
echo "
#
"._QXZ("SWITCH TIME")."
"._QXZ("CAMPAIGN")."
"._QXZ("TSR")."
"._QXZ("TO LEAD ID")."
"._QXZ("CALL ID")."
"._QXZ("UNIQUEID")."
"._QXZ("PHONE NUMBER")."
\n";
$u=0;
while ($logs_to_print > $u)
{
$row=mysqli_fetch_array($rslt);
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
{$bgcolor="bgcolor=\"#$SSstd_row2_background\"";}
else
{$bgcolor="bgcolor=\"#$SSstd_row1_background\"";}
$u++;
echo "
\n";
}
$stmt="SELECT * from vicidial_agent_function_log where stage='" . mysqli_real_escape_string($link, $lead_id) . "' and function='switch_lead' order by event_time desc limit 500;";
$rslt=mysql_to_mysqli($stmt, $link);
$logs_to_print = mysqli_num_rows($rslt);
if ($DB) {echo "$logs_to_print|$stmt|\n";}
if ($logs_to_print > 0)
{
echo ""._QXZ("AGENT TO SWITCH-LEADS FOR THIS LEAD").":\n";
echo "
\n";
echo "
#
"._QXZ("SWITCH TIME")."
"._QXZ("CAMPAIGN")."
"._QXZ("TSR")."
"._QXZ("FROM LEAD ID")."
"._QXZ("CALL ID")."
"._QXZ("UNIQUEID")."
"._QXZ("PHONE NUMBER")."
\n";
$u=0;
while ($logs_to_print > $u)
{
$row=mysqli_fetch_array($rslt);
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
{$bgcolor="bgcolor=\"#$SSstd_row2_background\"";}
else
{$bgcolor="bgcolor=\"#$SSstd_row1_background\"";}
$u++;
echo "
\n";
}
##### END switch list log entries #####
##### vicidial agent outbound calls for this time period #####
if ($allow_emails>0)
{
echo ""._QXZ("OUTBOUND EMAILS FOR THIS LEAD").":\n";
echo "
\n";
echo "
#
"._QXZ("DATE/TIME")."
"._QXZ("USER")."
"._QXZ("CAMPAIGN")."
"._QXZ("EMAIL TO")."
"._QXZ("MESSAGE")."
"._QXZ("ATTACHMENTS")."
\n";
$stmt="SELECT * from vicidial_email_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by email_date desc limit 500;";
$rslt=mysql_to_mysqli($stmt, $link);
$logs_to_print = mysqli_num_rows($rslt);
$u=0;
while ($logs_to_print > $u)
{
$row=mysqli_fetch_row($rslt);
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
{$bgcolor="bgcolor=\"#$SSstd_row2_background\"";}
else
{$bgcolor="bgcolor=\"#$SSstd_row1_background\"";}
if (mb_strlen($row[6],'utf-8')>100) {$row[6]=mb_substr($row[6],0,100,'utf-8')."...";}
$row[8]=preg_replace('/\|/', ', ', $row[8]);
$row[8]=preg_replace('/,\s+$/', '', $row[8]);
$u++;
echo "
";
if ($SSmute_recordings > 0)
{
if ($mute_events < 1) {$mute_events='';}
echo "
$mute_events
\n";
}
echo "$play_audio";
echo "
\n";
}
echo "
\n";
if ($log_recording_access > 0)
{
echo ""._QXZ("RECORDING ACCESS LOG FOR THIS LEAD").":\n";
echo "
\n";
echo "
#
"._QXZ("LEAD")."
"._QXZ("DATE/TIME")."
"._QXZ("RECORDING ID")."
"._QXZ("USER")."
"._QXZ("RESULT")."
"._QXZ("IP")."
\n";
$stmt="SELECT recording_id,lead_id,user,access_datetime,access_result,ip from vicidial_recording_access_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by recording_access_log_id desc limit 500;";
$rslt=mysql_to_mysqli($stmt, $link);
$logs_to_print = mysqli_num_rows($rslt);
if ($DB) {echo "$logs_to_print|$stmt|\n";}
$u=0;
while ($logs_to_print > $u)
{
$row=mysqli_fetch_row($rslt);
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
{$bgcolor="bgcolor=\"#$SSstd_row2_background\"";}
else
{$bgcolor="bgcolor=\"#$SSstd_row1_background\"";}
$u++;
echo "
";
echo "
$u
";
echo "
$row[1]
";
echo "
$row[3]
\n";
echo "
$row[0]
\n";
echo "
$row[2]
\n";
echo "
$row[4]
\n";
echo "
$row[5]
\n";
echo "
\n";
}
echo "
\n";
}
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level >= 9 and modify_leads IN('1','2','3','4','5','6');";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$admin_display=$row[0];
if ($admin_display > 0)
{
echo ""._QXZ("Click here to see Lead Modify changes to this lead")."\n";
}
//Display link to QC if user has QC permissions
//Get QC User permissions
$stmt="SELECT qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit from vicidial_users where user='$PHP_AUTH_USER' and user_level > 1 and active='Y' and qc_enabled='1';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$qc_auth=$row[0];
//Not "qc_" as it will interfere with ADD=4A storage of modified user.
if ($qc_auth=='1')
{
$qcuser_level=$row[1];
$qcpass=$row[2];
$qcfinish=$row[3];
$qccommit=$row[4];
}
//Modify menuing to allow qc users into the system (if they have no permission otherwise)
//Copied Reports-Only user setup for QC-Only user (Poundteam QC setup)
$qc_only_user=0;
if ( ($qc_auth > 0) and ($auth < 1) )
{
if ($ADD != '881')
{
$ADD=100000000000000;
}
$qc_only_user=1;
}
if ($qcuser_level > 0)
{
echo "