LICENSE: AGPLv2 # # CHANGES # # 60419-1705 - Added ability to change lead callback record from USERONLY to ANYONE or USERONLY-user # 60421-1459 - check GET/POST vars lines with isset to not trigger PHP NOTICES # 60609-1112 - Added DNC list addition if status changed to DNC # 60619-1539 - Added variable filtering to eliminate SQL injection attack threat # 61130-1639 - Added recording_log lookup and list for this lead_id # 61201-1136 - Added recording_log user(TSR) display and link # 70305-1133 - Changed to default CHECKED modify logs upon status change # 70424-1128 - Added campaign-specific statuses, reformatted recordings list # 70702-1259 - Added recording location link and truncation # 70906-2132 - Added closer_log records display # 80428-0144 - UTF8 cleanup # 80501-0454 - Added Hangup Reason to logs display # 80516-0936 - Cleanup of logging changes, added vicidial_agent_log display # 80701-0832 - Changed to allow for altering of main phone number # 80805-2106 - Changed comments to TEXTAREA # 81210-1529 - Added server recording display options # 90309-1829 - Added admin_log logging # 90508-0644 - Changed to PHP long tags # 90708-1549 - Added phone number dialed to outbound log # 90721-1246 - Added rank and owner as vicidial_list fields # 90917-2355 - Added extended alt phone entries # 100405-1333 - Changed to show logs of non-found leads # 100618-0148 - Added Middle name modify and fixes statuses list # 100622-0945 - Added field labels # 100703-1122 - Added custom fields display/edit # 100712-1416 - Added entry_list_id field to vicidial_list to preserve link to custom fields if any # 100924-1431 - Added Called Count display # 101127-1610 - Added ability to set a scheduled callback date and time # 110212-2041 - Added compatibility with definable scheduled callback statuses # 110215-1411 - Added display of call notes to log records # 110215-1717 - Changed empty lead_id behavior to be add-a-lead functionality # 110525-1827 - Added ivr log records display # 111103-1533 - Added admin_hide_phone_data and admin_hide_lead_data options # 120223-2249 - Removed logging of good login passwords if webroot writable is enabled # 120518-1004 - Fix for multi-line comments # 120529-1635 - Added User Group Campaign-Lists validation # 121116-1411 - Added QC functionality # 121130-1033 - Changed scheduled callback user ID field to be 20 characters, issue #467 # 121222-2145 - Added email log # 130123-1940 - Added options.php option to allow display of non-selectable statuses # 130610-1049 - Finalized changing of all ereg instances to preg # 130621-1731 - Added filtering of input to prevent SQL injection attacks and new user auth # 130705-1726 - Minor change for encrypted password compatibility # 130901-0816 - Changed to mysqli PHP functions # 130926-2053 - Added option for viewing/modifying vicidial_list_archive leads # 140125-1100 - Fixed issue with Callback records having no campaign_id # require("dbconnect_mysqli.php"); require("functions.php"); $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER']; $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; $PHP_SELF=$_SERVER['PHP_SELF']; if (isset($_GET["vendor_id"])) {$vendor_id=$_GET["vendor_id"];} elseif (isset($_POST["vendor_id"])) {$vendor_id=$_POST["vendor_id"];} if (isset($_GET["phone"])) {$phone=$_GET["phone"];} elseif (isset($_POST["phone"])) {$phone=$_POST["phone"];} if (isset($_GET["old_phone"])) {$old_phone=$_GET["old_phone"];} elseif (isset($_POST["old_phone"])) {$old_phone=$_POST["old_phone"];} if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];} elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];} if (isset($_GET["title"])) {$title=$_GET["title"];} elseif (isset($_POST["title"])) {$title=$_POST["title"];} if (isset($_GET["first_name"])) {$first_name=$_GET["first_name"];} elseif (isset($_POST["first_name"])) {$first_name=$_POST["first_name"];} if (isset($_GET["middle_initial"])) {$middle_initial=$_GET["middle_initial"];} elseif (isset($_POST["middle_initial"])) {$middle_initial=$_POST["middle_initial"];} if (isset($_GET["last_name"])) {$last_name=$_GET["last_name"];} elseif (isset($_POST["last_name"])) {$last_name=$_POST["last_name"];} if (isset($_GET["phone_number"])) {$phone_number=$_GET["phone_number"];} elseif (isset($_POST["phone_number"])) {$phone_number=$_POST["phone_number"];} if (isset($_GET["end_call"])) {$end_call=$_GET["end_call"];} elseif (isset($_POST["end_call"])) {$end_call=$_POST["end_call"];} if (isset($_GET["DB"])) {$DB=$_GET["DB"];} elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} if (isset($_GET["dispo"])) {$dispo=$_GET["dispo"];} elseif (isset($_POST["dispo"])) {$dispo=$_POST["dispo"];} if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];} elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];} if (isset($_GET["campaign_id"])) {$campaign_id=$_GET["campaign_id"];} elseif (isset($_POST["campaign_id"])) {$campaign_id=$_POST["campaign_id"];} if (isset($_GET["phone_code"])) {$phone_code=$_GET["phone_code"];} elseif (isset($_POST["phone_code"])) {$phone_code=$_POST["phone_code"];} if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];} elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];} if (isset($_GET["extension"])) {$extension=$_GET["extension"];} elseif (isset($_POST["extension"])) {$extension=$_POST["extension"];} if (isset($_GET["channel"])) {$channel=$_GET["channel"];} elseif (isset($_POST["channel"])) {$channel=$_POST["channel"];} if (isset($_GET["call_began"])) {$call_began=$_GET["call_began"];} elseif (isset($_POST["call_began"])) {$call_began=$_POST["call_began"];} if (isset($_GET["parked_time"])) {$parked_time=$_GET["parked_time"];} elseif (isset($_POST["parked_time"])) {$parked_time=$_POST["parked_time"];} if (isset($_GET["tsr"])) {$tsr=$_GET["tsr"];} elseif (isset($_POST["tsr"])) {$tsr=$_POST["tsr"];} if (isset($_GET["address1"])) {$address1=$_GET["address1"];} elseif (isset($_POST["address1"])) {$address1=$_POST["address1"];} if (isset($_GET["address2"])) {$address2=$_GET["address2"];} elseif (isset($_POST["address2"])) {$address2=$_POST["address2"];} if (isset($_GET["address3"])) {$address3=$_GET["address3"];} elseif (isset($_POST["address3"])) {$address3=$_POST["address3"];} if (isset($_GET["city"])) {$city=$_GET["city"];} elseif (isset($_POST["city"])) {$city=$_POST["city"];} if (isset($_GET["state"])) {$state=$_GET["state"];} elseif (isset($_POST["state"])) {$state=$_POST["state"];} if (isset($_GET["postal_code"])) {$postal_code=$_GET["postal_code"];} elseif (isset($_POST["postal_code"])) {$postal_code=$_POST["postal_code"];} if (isset($_GET["province"])) {$province=$_GET["province"];} elseif (isset($_POST["province"])) {$province=$_POST["province"];} if (isset($_GET["country_code"])) {$country_code=$_GET["country_code"];} elseif (isset($_POST["country_code"])) {$country_code=$_POST["country_code"];} if (isset($_GET["alt_phone"])) {$alt_phone=$_GET["alt_phone"];} elseif (isset($_POST["alt_phone"])) {$alt_phone=$_POST["alt_phone"];} if (isset($_GET["email"])) {$email=$_GET["email"];} elseif (isset($_POST["email"])) {$email=$_POST["email"];} if (isset($_GET["security"])) {$security=$_GET["security"];} elseif (isset($_POST["security"])) {$security=$_POST["security"];} if (isset($_GET["comments"])) {$comments=$_GET["comments"];} elseif (isset($_POST["comments"])) {$comments=$_POST["comments"];} if (isset($_GET["status"])) {$status=$_GET["status"];} elseif (isset($_POST["status"])) {$status=$_POST["status"];} if (isset($_GET["rank"])) {$rank=$_GET["rank"];} elseif (isset($_POST["rank"])) {$rank=$_POST["rank"];} if (isset($_GET["owner"])) {$owner=$_GET["owner"];} elseif (isset($_POST["owner"])) {$owner=$_POST["owner"];} if (isset($_GET["submit"])) {$submit=$_GET["submit"];} elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];} if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];} elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];} if (isset($_GET["CBchangeUSERtoANY"])) {$CBchangeUSERtoANY=$_GET["CBchangeUSERtoANY"];} elseif (isset($_POST["CBchangeUSERtoANY"])) {$CBchangeUSERtoANY=$_POST["CBchangeUSERtoANY"];} if (isset($_GET["CBchangeUSERtoUSER"])) {$CBchangeUSERtoUSER=$_GET["CBchangeUSERtoUSER"];} elseif (isset($_POST["CBchangeUSERtoUSER"])) {$CBchangeUSERtoUSER=$_POST["CBchangeUSERtoUSER"];} if (isset($_GET["CBchangeANYtoUSER"])) {$CBchangeANYtoUSER=$_GET["CBchangeANYtoUSER"];} elseif (isset($_POST["CBchangeANYtoUSER"])) {$CBchangeANYtoUSER=$_POST["CBchangeANYtoUSER"];} if (isset($_GET["CBchangeDATE"])) {$CBchangeDATE=$_GET["CBchangeDATE"];} elseif (isset($_POST["CBchangeDATE"])) {$CBchangeDATE=$_POST["CBchangeDATE"];} if (isset($_GET["callback_id"])) {$callback_id=$_GET["callback_id"];} elseif (isset($_POST["callback_id"])) {$callback_id=$_POST["callback_id"];} if (isset($_GET["CBuser"])) {$CBuser=$_GET["CBuser"];} elseif (isset($_POST["CBuser"])) {$CBuser=$_POST["CBuser"];} if (isset($_GET["modify_logs"])) {$modify_logs=$_GET["modify_logs"];} elseif (isset($_POST["modify_logs"])) {$modify_logs=$_POST["modify_logs"];} if (isset($_GET["modify_closer_logs"])) {$modify_closer_logs=$_GET["modify_closer_logs"];} elseif (isset($_POST["modify_closer_logs"])) {$modify_closer_logs=$_POST["modify_closer_logs"];} if (isset($_GET["modify_agent_logs"])) {$modify_agent_logs=$_GET["modify_agent_logs"];} elseif (isset($_POST["modify_agent_logs"])) {$modify_agent_logs=$_POST["modify_agent_logs"];} if (isset($_GET["add_closer_record"])) {$add_closer_record=$_GET["add_closer_record"];} elseif (isset($_POST["add_closer_record"])) {$add_closer_record=$_POST["add_closer_record"];} if (isset($_POST["appointment_date"])) {$appointment_date=$_POST["appointment_date"];} elseif (isset($_GET["appointment_date"])) {$appointment_date=$_GET["appointment_date"];} if (isset($_POST["appointment_time"])) {$appointment_time=$_POST["appointment_time"];} elseif (isset($_GET["appointment_time"])) {$appointment_time=$_GET["appointment_time"];} if (isset($_GET["CBstatus"])) {$CBstatus=$_GET["CBstatus"];} elseif (isset($_POST["CBstatus"])) {$CBstatus=$_POST["CBstatus"];} if (isset($_GET["archive_search"])) {$archive_search=$_GET["archive_search"];} elseif (isset($_POST["archive_search"])) {$archive_search=$_POST["archive_search"];} if ($archive_search=="Yes") {$vl_table="vicidial_list_archive";} else {$vl_table="vicidial_list"; $archive_search="No";} $STARTtime = date("U"); $TODAY = date("Y-m-d"); $NOW_TIME = date("Y-m-d H:i:s"); $date = date("r"); $ip = getenv("REMOTE_ADDR"); $browser = getenv("HTTP_USER_AGENT"); $nonselectable_statuses=0; if (file_exists('options.php')) { require('options.php'); } $selectableSQL = "where selectable='Y'"; $selectableSQLand = "and selectable='Y'"; if ($nonselectable_statuses > 0) {$selectableSQL=''; $selectableSQLand='';} ############################################# ##### START SYSTEM_SETTINGS LOOKUP ##### $stmt = "SELECT use_non_latin,custom_fields_enabled,webroot_writable,allow_emails FROM system_settings;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $qm_conf_ct = mysqli_num_rows($rslt); if ($qm_conf_ct > 0) { $row=mysqli_fetch_row($rslt); $non_latin = $row[0]; $custom_fields_enabled = $row[1]; $webroot_writable = $row[2]; $allow_emails = $row[3]; } ##### END SETTINGS LOOKUP ##### ########################################### if ($non_latin < 1) { $PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/','',$PHP_AUTH_USER); $PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/','',$PHP_AUTH_PW); $old_phone = preg_replace('/[^0-9]/','',$old_phone); $phone_number = preg_replace('/[^0-9]/','',$phone_number); $alt_phone = preg_replace('/[^0-9]/','',$alt_phone); } # end of non_latin else { $PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER); $PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW); } if (strlen($phone_number)<6) {$phone_number=$old_phone;} $auth=0; $auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'',1); if ($auth_message == 'GOOD') {$auth=1;} if ($auth < 1) { $VDdisplayMESSAGE = "Login incorrect, please try again"; if ($auth_message == 'LOCK') { $VDdisplayMESSAGE = "Too many login attempts, try again in 15 minutes"; Header ("Content-type: text/html; charset=utf-8"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; exit; } Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\""); Header("HTTP/1.0 401 Unauthorized"); echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n"; exit; } $rights_stmt = "SELECT modify_leads from vicidial_users where user='$PHP_AUTH_USER';"; if ($DB) {echo "|$stmt|\n";} $rights_rslt=mysql_to_mysqli($rights_stmt, $link); $rights_row=mysqli_fetch_row($rights_rslt); $modify_leads = $rights_row[0]; # check their permissions if ( $modify_leads < 1 ) { header ("Content-type: text/html; charset=utf-8"); echo "You do not have permissions to modify leads\n"; exit; } $stmt="SELECT full_name,modify_leads,admin_hide_lead_data,admin_hide_phone_data,user_group,user_level from vicidial_users where user='$PHP_AUTH_USER';"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $LOGfullname = $row[0]; $LOGmodify_leads = $row[1]; $LOGadmin_hide_lead_data = $row[2]; $LOGadmin_hide_phone_data = $row[3]; $LOGuser_group = $row[4]; $LOGuser_level = $row[5]; $LOGallowed_listsSQL=''; $stmt="SELECT allowed_campaigns from vicidial_user_groups where user_group='$LOGuser_group';"; if ($DB) {$HTML_text.="|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $LOGallowed_campaigns = $row[0]; if (!preg_match('/\-ALL/i', $LOGallowed_campaigns)) { $rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns); $rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL); $LOGallowed_campaignsSQL = "and campaign_id IN('$rawLOGallowed_campaignsSQL')"; $whereLOGallowed_campaignsSQL = "where campaign_id IN('$rawLOGallowed_campaignsSQL')"; $stmt="SELECT list_id from vicidial_lists $whereLOGallowed_campaignsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $lists_to_print = mysqli_num_rows($rslt); $o=0; while ($lists_to_print > $o) { $rowx=mysqli_fetch_row($rslt); $camp_lists .= "'$rowx[0]',"; $o++; } $camp_lists = preg_replace('/.$/i','',$camp_lists);; if (strlen($camp_lists)<2) {$camp_lists="''";} $LOGallowed_listsSQL = "and list_id IN($camp_lists)"; $whereLOGallowed_listsSQL = "where list_id IN($camp_lists)"; } $label_title = 'Title'; $label_first_name = 'First'; $label_middle_initial = 'MI'; $label_last_name = 'Last'; $label_address1 = 'Address1'; $label_address2 = 'Address2'; $label_address3 = 'Address3'; $label_city = 'City'; $label_state = 'State'; $label_province = 'Province'; $label_postal_code = 'Postal Code'; $label_vendor_lead_code = 'Vendor ID'; $label_gender = 'Gender'; $label_phone_number = 'Phone'; $label_phone_code = 'DialCode'; $label_alt_phone = 'Alt. Phone'; $label_security_phrase = 'Show'; $label_email = 'Email'; $label_comments = 'Comments'; ### find any custom field labels $stmt="SELECT label_title,label_first_name,label_middle_initial,label_last_name,label_address1,label_address2,label_address3,label_city,label_state,label_province,label_postal_code,label_vendor_lead_code,label_gender,label_phone_number,label_phone_code,label_alt_phone,label_security_phrase,label_email,label_comments from system_settings;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); if (strlen($row[0])>0) {$label_title = $row[0];} if (strlen($row[1])>0) {$label_first_name = $row[1];} if (strlen($row[2])>0) {$label_middle_initial = $row[2];} if (strlen($row[3])>0) {$label_last_name = $row[3];} if (strlen($row[4])>0) {$label_address1 = $row[4];} if (strlen($row[5])>0) {$label_address2 = $row[5];} if (strlen($row[6])>0) {$label_address3 = $row[6];} if (strlen($row[7])>0) {$label_city = $row[7];} if (strlen($row[8])>0) {$label_state = $row[8];} if (strlen($row[9])>0) {$label_province = $row[9];} if (strlen($row[10])>0) {$label_postal_code = $row[10];} if (strlen($row[11])>0) {$label_vendor_lead_code = $row[11];} if (strlen($row[12])>0) {$label_gender = $row[12];} if (strlen($row[13])>0) {$label_phone_number = $row[13];} if (strlen($row[14])>0) {$label_phone_code = $row[14];} if (strlen($row[15])>0) {$label_alt_phone = $row[15];} if (strlen($row[16])>0) {$label_security_phrase = $row[16];} if (strlen($row[17])>0) {$label_email = $row[17];} if (strlen($row[18])>0) {$label_comments = $row[18];} ### find out if status(dispo) is a scheduled callback status $scheduled_callback=''; $stmt="SELECT scheduled_callback from vicidial_statuses where status='$dispo';"; $rslt=mysql_to_mysqli($stmt, $link); $scb_count_to_print = mysqli_num_rows($rslt); if ($scb_count_to_print > 0) { $row=mysqli_fetch_row($rslt); if (strlen($row[0])>0) {$scheduled_callback = $row[0];} } $stmt="SELECT scheduled_callback from vicidial_campaign_statuses where status='$dispo';"; $rslt=mysql_to_mysqli($stmt, $link); $scb_count_to_print = mysqli_num_rows($rslt); if ($scb_count_to_print > 0) { $row=mysqli_fetch_row($rslt); if (strlen($row[0])>0) {$scheduled_callback = $row[0];} } ?> ADMINISTRATION: Lead record modification
ADMINISTRATION: Lead record modification
\n"; if ($lead_id == 'NEW') { $comments = preg_replace("/\n/",'!N',$comments); $comments = preg_replace("/\r/",'',$comments); $stmt="INSERT INTO vicidial_list set status='" . mysqli_real_escape_string($link, $status) . "',title='" . mysqli_real_escape_string($link, $title) . "',first_name='" . mysqli_real_escape_string($link, $first_name) . "',middle_initial='" . mysqli_real_escape_string($link, $middle_initial) . "',last_name='" . mysqli_real_escape_string($link, $last_name) . "',address1='" . mysqli_real_escape_string($link, $address1) . "',address2='" . mysqli_real_escape_string($link, $address2) . "',address3='" . mysqli_real_escape_string($link, $address3) . "',city='" . mysqli_real_escape_string($link, $city) . "',state='" . mysqli_real_escape_string($link, $state) . "',province='" . mysqli_real_escape_string($link, $province) . "',postal_code='" . mysqli_real_escape_string($link, $postal_code) . "',country_code='" . mysqli_real_escape_string($link, $country_code) . "',alt_phone='" . mysqli_real_escape_string($link, $alt_phone) . "',phone_number='$phone_number',phone_code='$phone_code',email='" . mysqli_real_escape_string($link, $email) . "',security_phrase='" . mysqli_real_escape_string($link, $security) . "',comments='" . mysqli_real_escape_string($link, $comments) . "',rank='" . mysqli_real_escape_string($link, $rank) . "',owner='" . mysqli_real_escape_string($link, $owner) . "',vendor_lead_code='" . mysqli_real_escape_string($link, $vendor_id) . "', list_id='" . mysqli_real_escape_string($link, $list_id) . "'"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); $affected_rows = mysqli_affected_rows($link); if ($affected_rows > 0) { $lead_id = mysqli_insert_id($link); echo "Lead has been added: $lead_id

\n"; $end_call=0; } else {echo "ERROR: Lead not added, please go back and look at what you entered

\n";} } else { $stmt="SELECT count(*) from $vl_table where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $row=mysqli_fetch_row($rslt); $lead_exists = $row[0]; $stmt="SELECT count(*) from $vl_table where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' $LOGallowed_listsSQL"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $row=mysqli_fetch_row($rslt); $lead_count = $row[0]; if ( ($lead_exists > 0) and ($lead_count < 1) ) { echo "lead does not exist\n"; exit; } } if (strlen($lead_id) < 1) {$lead_id = 'NEW';} if ($end_call > 0) { $comments = preg_replace("/\n/",'!N',$comments); $comments = preg_replace("/\r/",'',$comments); ### update the lead record in the vicidial_list table $stmt="UPDATE $vl_table set status='" . mysqli_real_escape_string($link, $status) . "',title='" . mysqli_real_escape_string($link, $title) . "',first_name='" . mysqli_real_escape_string($link, $first_name) . "',middle_initial='" . mysqli_real_escape_string($link, $middle_initial) . "',last_name='" . mysqli_real_escape_string($link, $last_name) . "',address1='" . mysqli_real_escape_string($link, $address1) . "',address2='" . mysqli_real_escape_string($link, $address2) . "',address3='" . mysqli_real_escape_string($link, $address3) . "',city='" . mysqli_real_escape_string($link, $city) . "',state='" . mysqli_real_escape_string($link, $state) . "',province='" . mysqli_real_escape_string($link, $province) . "',postal_code='" . mysqli_real_escape_string($link, $postal_code) . "',country_code='" . mysqli_real_escape_string($link, $country_code) . "',alt_phone='" . mysqli_real_escape_string($link, $alt_phone) . "',phone_number='$phone_number',phone_code='$phone_code',email='" . mysqli_real_escape_string($link, $email) . "',security_phrase='" . mysqli_real_escape_string($link, $security) . "',comments='" . mysqli_real_escape_string($link, $comments) . "',rank='" . mysqli_real_escape_string($link, $rank) . "',owner='" . mysqli_real_escape_string($link, $owner) . "',vendor_lead_code='" . mysqli_real_escape_string($link, $vendor_id) . "' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); echo "information modified

\n"; echo "Go back to the lead modification page

\n"; echo "
\n"; ### LOG INSERTION Admin Log Table ### $SQL_log = "$stmt|"; $SQL_log = preg_replace('/;/', '', $SQL_log); $SQL_log = addslashes($SQL_log); $stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$PHP_AUTH_USER', ip_address='$ip', event_section='LEADS', event_type='MODIFY', record_id='$lead_id', event_code='ADMIN MODIFY LEAD', event_sql=\"$SQL_log\", event_notes='';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); if ( ($dispo != $status) and ($dispo == 'CBHOLD') ) { ### inactivate vicidial_callbacks record for this lead $stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status='ACTIVE';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); echo "
vicidial_callback record inactivated: $lead_id
\n"; } if ( ($dispo != $status) and ( ($dispo == 'CALLBK') or ($scheduled_callback == 'Y') ) ) { ### inactivate vicidial_callbacks record for this lead $stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status IN('ACTIVE','LIVE');"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); echo "
vicidial_callback record inactivated: $lead_id
\n"; } if ( ($dispo != $status) and ($status == 'CBHOLD') ) { ### find any vicidial_callback records for this lead $stmt="SELECT callback_id from vicidial_callbacks where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status IN('ACTIVE','LIVE') order by callback_id desc LIMIT 1;"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $CBM_to_print = mysqli_num_rows($rslt); if ($CBM_to_print > 0) { $rowx=mysqli_fetch_row($rslt); $callback_id = $rowx[0]; } else { $tomorrow = date("Y-m-d", mktime(date("H"),date("i"),date("s"),date("m"),date("d")+1,date("Y"))); $CLEAN_campaign_id = mysqli_real_escape_string($link, $campaign_id); $CLEAN_campaign_id = preg_replace("/'|\"|\\\\|;/","",$CLEAN_campaign_id); $CLEAN_campaign_id = preg_replace('/[^-_0-9a-zA-Z]/','',$CLEAN_campaign_id); if (strlen($CLEAN_campaign_id)<1) { $stmt="SELECT campaign_id from vicidial_lists where list_id='" . mysqli_real_escape_string($link, $list_id) . "';"; $rslt=mysql_to_mysqli($stmt, $link); $cidvl_count_to_print = mysqli_num_rows($rslt); if ($cidvl_count_to_print > 0) { $row=mysqli_fetch_row($rslt); if (strlen($row[0])>0) {$CLEAN_campaign_id = $row[0];} } } $stmt="INSERT INTO vicidial_callbacks SET lead_id='" . mysqli_real_escape_string($link, $lead_id) . "',recipient='ANYONE',status='ACTIVE',user='$PHP_AUTH_USER',user_group='ADMIN',list_id='" . mysqli_real_escape_string($link, $list_id) . "',callback_time='$tomorrow 12:00:00',entry_time='$NOW_TIME',comments='',campaign_id='$CLEAN_campaign_id';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); echo "
Scheduled Callback added: $lead_id - $phone_number
\n"; } } if ( ($dispo != $status) and ($status == 'DNC') ) { ### add lead to the internal DNC list $stmt="INSERT INTO vicidial_dnc (phone_number) values('" . mysqli_real_escape_string($link, $phone_number) . "');"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); echo "
Lead added to DNC List: $lead_id - $phone_number
\n"; } ### update last record in vicidial_log table if (($dispo != $status) and ($modify_logs > 0)) { $stmt="UPDATE vicidial_log set status='" . mysqli_real_escape_string($link, $status) . "' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by call_date desc limit 1"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); } ### update last record in vicidial_closer_log table if (($dispo != $status) and ($modify_closer_logs > 0)) { $stmt="UPDATE vicidial_closer_log set status='" . mysqli_real_escape_string($link, $status) . "' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by call_date desc limit 1"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); } ### update last record in vicidial_agent_log table if (($dispo != $status) and ($modify_agent_logs > 0)) { $stmt="UPDATE vicidial_agent_log set status='" . mysqli_real_escape_string($link, $status) . "' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by agent_log_id desc limit 1"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); } if ($add_closer_record > 0) { $comments = preg_replace("/\n/",'!N',$comments); $comments = preg_replace("/\r/",'',$comments); ### insert a NEW record to the vicidial_closer_log table $stmt="INSERT INTO vicidial_closer_log (lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed) values('" . mysqli_real_escape_string($link, $lead_id) . "','" . mysqli_real_escape_string($link, $list_id) . "','" . mysqli_real_escape_string($link, $campaign_id) . "','" . mysqli_real_escape_string($link, $parked_time) . "','$NOW_TIME','$STARTtime','1','" . mysqli_real_escape_string($link, $status) . "','" . mysqli_real_escape_string($link, $phone_code) . "','" . mysqli_real_escape_string($link, $phone_number) . "','$PHP_AUTH_USER','" . mysqli_real_escape_string($link, $comments) . "','Y')"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); } } else { if ($CBchangeUSERtoANY == 'YES') { ### set vicidial_callbacks record to an ANYONE callback for this lead $stmt="UPDATE vicidial_callbacks set recipient='ANYONE' where callback_id='" . mysqli_real_escape_string($link, $callback_id) . "';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); echo "
vicidial_callback record changed to ANYONE
\n"; } if ($CBchangeUSERtoUSER == 'YES') { ### set vicidial_callbacks record to a different USERONLY callback record for this lead $stmt="UPDATE vicidial_callbacks set user='" . mysqli_real_escape_string($link, $CBuser) . "' where callback_id='" . mysqli_real_escape_string($link, $callback_id) . "';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); echo "
vicidial_callback record user changed to $CBuser
\n"; } if ($CBchangeANYtoUSER == 'YES') { ### set vicidial_callbacks record to an USERONLY callback for this lead $stmt="UPDATE vicidial_callbacks set user='" . mysqli_real_escape_string($link, $CBuser) . "',recipient='USERONLY' where callback_id='" . mysqli_real_escape_string($link, $callback_id) . "';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); echo "
vicidial_callback record changed to USERONLY, user: $CBuser
\n"; } if ($CBchangeDATE == 'YES') { $comments = preg_replace("/\n/",' ',$comments); $comments = preg_replace("/\r/",'',$comments); ### change date/time of vicidial_callbacks record for this lead $stmt="UPDATE vicidial_callbacks set callback_time='" . mysqli_real_escape_string($link, $appointment_date) . " " . mysqli_real_escape_string($link, $appointment_time) . "',comments='" . mysqli_real_escape_string($link, $comments) . "',lead_status='" . mysqli_real_escape_string($link, $CBstatus) . "' where callback_id='" . mysqli_real_escape_string($link, $callback_id) . "';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); echo "
vicidial_callback record changed to $appointment_date $appointment_time $CBstatus
\n"; } $stmt="SELECT count(*) from $vl_table where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $row=mysqli_fetch_row($rslt); $lead_count = $row[0]; if ($lead_count > 0) { ##### grab vicidial_list_alt_phones records ##### $stmt="SELECT phone_code,phone_number,alt_phone_note,alt_phone_count,active from vicidial_list_alt_phones where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by alt_phone_count limit 500;"; $rslt=mysql_to_mysqli($stmt, $link); $alts_to_print = mysqli_num_rows($rslt); $c=0; $alts_output = ''; while ($alts_to_print > $c) { $row=mysqli_fetch_row($rslt); if (preg_match("/1$|3$|5$|7$|9$/i", $c)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $c++; $alts_output .= ""; $alts_output .= "$c"; $alts_output .= "$row[0] $row[1]"; $alts_output .= " $row[2]\n"; $alts_output .= " $row[3]\n"; $alts_output .= " $row[4] \n"; } } else { echo "lead lookup FAILED for lead_id $lead_id       $NOW_TIME\n

\n"; # echo "Close this window\n

\n"; } ##### grab vicidial_log records ##### $stmt="SELECT uniqueid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,user_group,term_reason,alt_dial from vicidial_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by uniqueid desc limit 500;"; $rslt=mysql_to_mysqli($stmt, $link); $logs_to_print = mysqli_num_rows($rslt); $u=0; $call_log = ''; $log_campaign = ''; while ($logs_to_print > $u) { $row=mysqli_fetch_row($rslt); if (strlen($log_campaign)<1) {$log_campaign = $row[3];} if (preg_match("/1$|3$|5$|7$|9$/i", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $u++; $call_log .= ""; $call_log .= "$u"; $call_log .= "$row[4]"; $call_log .= " $row[7]\n"; $call_log .= " $row[8]\n"; $call_log .= " $row[11] \n"; $call_log .= " $row[3] \n"; $call_log .= " $row[2] \n"; $call_log .= " $row[1] \n"; $call_log .= " $row[15] \n"; $call_log .= "  $row[10] \n"; $stmtA="SELECT call_notes FROM vicidial_call_notes WHERE lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and vicidial_id='$row[0]';"; $rsltA=mysql_to_mysqli($stmtA, $link); $out_notes_to_print = mysqli_num_rows($rslt); if ($out_notes_to_print > 0) { $rowA=mysqli_fetch_row($rsltA); if (strlen($rowA[0]) > 0) { $call_log .= ""; $call_log .= ""; $call_log .= " NOTES:   $rowA[0] "; $call_log .= ""; } } $campaign_id = $row[3]; } ##### grab vicidial_agent_log records ##### $stmt="SELECT agent_log_id,user,server_ip,event_time,lead_id,campaign_id,pause_epoch,pause_sec,wait_epoch,wait_sec,talk_epoch,talk_sec,dispo_epoch,dispo_sec,status,user_group,comments,sub_status from vicidial_agent_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by agent_log_id desc limit 500;"; $rslt=mysql_to_mysqli($stmt, $link); $Alogs_to_print = mysqli_num_rows($rslt); $y=0; $agent_log = ''; $Alog_campaign = ''; while ($Alogs_to_print > $y) { $row=mysqli_fetch_row($rslt); if (strlen($Alog_campaign)<1) {$Alog_campaign = $row[5];} if (preg_match("/1$|3$|5$|7$|9$/i", $y)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $y++; $agent_log .= ""; $agent_log .= "$y"; $agent_log .= "$row[3]"; $agent_log .= " $row[5]\n"; $agent_log .= " $row[1] \n"; $agent_log .= " $row[7]\n"; $agent_log .= " $row[9] \n"; $agent_log .= " $row[11] \n"; $agent_log .= " $row[13] \n"; $agent_log .= "   $row[14] \n"; $agent_log .= "   $row[15] \n"; $agent_log .= "   $row[17] \n"; $campaign_id = $row[5]; } ##### grab vicidial_closer_log records ##### $stmt="SELECT closecallid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,queue_seconds,user_group,xfercallid,term_reason,uniqueid,agent_only from vicidial_closer_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by closecallid desc limit 500;"; $rslt=mysql_to_mysqli($stmt, $link); $Clogs_to_print = mysqli_num_rows($rslt); $y=0; $closer_log = ''; $Clog_campaign = ''; while ($Clogs_to_print > $y) { $row=mysqli_fetch_row($rslt); if (strlen($Clog_campaign)<1) {$Clog_campaign = $row[3];} if (preg_match("/1$|3$|5$|7$|9$/i", $y)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $y++; $closer_log .= ""; $closer_log .= "$y"; $closer_log .= "$row[4]"; $closer_log .= " $row[7]\n"; $closer_log .= " $row[8]\n"; $closer_log .= " $row[11] \n"; $closer_log .= " $row[3] \n"; $closer_log .= " $row[2] \n"; $closer_log .= " $row[1] \n"; $closer_log .= "   $row[14] \n"; $closer_log .= "   $row[17] \n"; $stmtA="SELECT call_notes FROM vicidial_call_notes WHERE lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and vicidial_id='$row[0]';"; $rsltA=mysql_to_mysqli($stmtA, $link); $in_notes_to_print = mysqli_num_rows($rslt); if ($in_notes_to_print > 0) { $rowA=mysqli_fetch_row($rsltA); if (strlen($rowA[0]) > 0) { $closer_log .= ""; $closer_log .= ""; $closer_log .= " NOTES:   $rowA[0] "; $closer_log .= ""; } } $campaign_id = $row[3]; } ##### grab vicidial_list data for lead ##### $stmt="SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,gmt_offset_now,called_since_last_reset,phone_code,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner,entry_list_id from $vl_table where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' $LOGallowed_listsSQL"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $row=mysqli_fetch_row($rslt); if ($LOGadmin_hide_phone_data != '0') { if ($DB > 0) {echo "HIDEPHONEDATA|$row[11]|$LOGadmin_hide_phone_data|\n";} $phone_temp = $row[11]; if (strlen($phone_temp) > 0) { if ($LOGadmin_hide_phone_data == '4_DIGITS') {$row[11] = str_repeat("X", (strlen($phone_temp) - 4)) . substr($phone_temp,-4,4);} elseif ($LOGadmin_hide_phone_data == '3_DIGITS') {$row[11] = str_repeat("X", (strlen($phone_temp) - 3)) . substr($phone_temp,-3,3);} elseif ($LOGadmin_hide_phone_data == '2_DIGITS') {$row[11] = str_repeat("X", (strlen($phone_temp) - 2)) . substr($phone_temp,-2,2);} else {$row[11] = preg_replace("/./",'X',$phone_temp);} } } if ($LOGadmin_hide_lead_data != '0') { if ($DB > 0) {echo "HIDELEADDATA|$row[5]|$row[6]|$row[12]|$row[13]|$row[14]|$row[15]|$row[16]|$row[17]|$row[18]|$row[19]|$row[20]|$row[21]|$row[22]|$row[26]|$row[27]|$row[28]|$LOGadmin_hide_lead_data|\n";} if (strlen($row[5]) > 0) {$data_temp = $row[5]; $row[5] = preg_replace("/./",'X',$data_temp);} if (strlen($row[6]) > 0) {$data_temp = $row[6]; $row[6] = preg_replace("/./",'X',$data_temp);} if (strlen($row[12]) > 0) {$data_temp = $row[12]; $row[12] = preg_replace("/./",'X',$data_temp);} if (strlen($row[13]) > 0) {$data_temp = $row[13]; $row[13] = preg_replace("/./",'X',$data_temp);} if (strlen($row[14]) > 0) {$data_temp = $row[14]; $row[14] = preg_replace("/./",'X',$data_temp);} if (strlen($row[15]) > 0) {$data_temp = $row[15]; $row[15] = preg_replace("/./",'X',$data_temp);} if (strlen($row[16]) > 0) {$data_temp = $row[16]; $row[16] = preg_replace("/./",'X',$data_temp);} if (strlen($row[17]) > 0) {$data_temp = $row[17]; $row[17] = preg_replace("/./",'X',$data_temp);} if (strlen($row[18]) > 0) {$data_temp = $row[18]; $row[18] = preg_replace("/./",'X',$data_temp);} if (strlen($row[19]) > 0) {$data_temp = $row[19]; $row[19] = preg_replace("/./",'X',$data_temp);} if (strlen($row[20]) > 0) {$data_temp = $row[20]; $row[20] = preg_replace("/./",'X',$data_temp);} if (strlen($row[21]) > 0) {$data_temp = $row[21]; $row[21] = preg_replace("/./",'X',$data_temp);} if (strlen($row[22]) > 0) {$data_temp = $row[22]; $row[22] = preg_replace("/./",'X',$data_temp);} if (strlen($row[26]) > 0) {$data_temp = $row[26]; $row[26] = preg_replace("/./",'X',$data_temp);} if (strlen($row[27]) > 0) {$data_temp = $row[27]; $row[27] = preg_replace("/./",'X',$data_temp);} if (strlen($row[28]) > 0) {$data_temp = $row[28]; $row[28] = preg_replace("/./",'X',$data_temp);} } if (strlen($row[0]) > 0) {$lead_id = $row[0];} $dispo = $row[3]; $tsr = $row[4]; $vendor_id = $row[5]; $list_id = $row[7]; $gmt_offset_now = $row[8]; $phone_code = $row[10]; $phone_number = $row[11]; $title = $row[12]; $first_name = $row[13]; $middle_initial = $row[14]; $last_name = $row[15]; $address1 = $row[16]; $address2 = $row[17]; $address3 = $row[18]; $city = $row[19]; $state = $row[20]; $province = $row[21]; $postal_code = $row[22]; $country_code = $row[23]; $gender = $row[24]; $date_of_birth = $row[25]; $alt_phone = $row[26]; $email = $row[27]; $security = $row[28]; $comments = $row[29]; $called_count = $row[30]; $last_local_call_time = $row[31]; $rank = $row[32]; $owner = $row[33]; $entry_list_id = $row[34]; $comments = preg_replace("/!N/","\n",$comments); if ($lead_id == 'NEW') { ##### create a select list of lists if a NEW lead_id ##### $stmt="SELECT list_id,campaign_id,list_name from vicidial_lists order by list_id limit 5000;"; if ($DB) {echo "$stmt\n";} $rslt=mysql_to_mysqli($stmt, $link); $lists_to_print = mysqli_num_rows($rslt); $Lc=0; $select_list = '"; $list_id=$select_list; } if ($lead_id == 'NEW') {echo "
Add A New Lead\n";} else {echo "
Call information: $first_name $last_name - $phone_number\n";} echo "

\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; if ($archive_search=="Yes") { echo "\n"; } if ($lead_id == 'NEW') {$list_id='';} if ($LOGadmin_hide_lead_data != '0') { echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; } else { echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; } if ($lead_id != 'NEW') { echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; } else { echo "\n"; } if ( ($LOGadmin_hide_lead_data == '0') or ($lead_id == 'NEW') ) { echo "\n"; } echo "
Lead ID: $lead_id     List ID: $list_id
Fronter: $tsr     Called Count: $called_count
"; echo "*** ARCHIVED LEAD ***"; echo ""; echo "
$label_title: $title   \n"; echo "$label_first_name: $first_name
$label_middle_initial: $middle_initial   \n"; echo " $label_last_name: $last_name
$label_address1 : $address1
$label_address2 : $address2
$label_address3 : $address3
$label_city : $city
$label_state: $state   \n"; echo " $label_postal_code: $postal_code
$label_province : $province
Country : $country_code
$label_phone_number : $phone_number
$label_phone_code : $phone_code
$label_alt_phone : $alt_phone
$label_email : $email
$label_security_phrase : $security
$label_vendor_lead_code : $vendor_id>
Rank : $rank
Owner : $owner
$label_comments : $comments
$label_title:   \n"; echo "$label_first_name:
$label_middle_initial:   \n"; echo " $label_last_name:
$label_address1 :
$label_address2 :
$label_address3 :
$label_city :
$label_state:   \n"; echo " $label_postal_code:
$label_province :
Country :
$label_phone_number :
$label_phone_code :
$label_alt_phone :
$label_email :
$label_security_phrase :
$label_vendor_lead_code :
Rank :
Owner :
$label_comments :
Disposition: (with $list_campaign statuses)
Modify vicidial log
Modify agent log
Modify closer log
Add closer log record
\n"; echo "


\n"; if ($lead_id != 'NEW') { echo "
\n"; echo "Callback Details:
\n"; if ( ($dispo == 'CALLBK') or ($dispo == 'CBHOLD') or ($scheduled_callback == 'Y') ) { ### find any vicidial_callback records for this lead $stmt="SELECT callback_id,lead_id,list_id,campaign_id,status,entry_time,callback_time,modify_date,user,recipient,comments,user_group,lead_status from vicidial_callbacks where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status IN('ACTIVE','LIVE') order by callback_id desc LIMIT 1;"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); $CB_to_print = mysqli_num_rows($rslt); $rowx=mysqli_fetch_row($rslt); if ($CB_to_print>0) { if ($rowx[9] == 'USERONLY') { echo "
\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "

\n"; echo "
\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "New Callback Owner UserID: \n"; echo "

\n"; } else { echo "
\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "New Callback Owner UserID: \n"; echo "

\n"; } $callback_id = $rowx[0]; $CBcomments = $rowx[10]; $lead_status = $rowx[12]; $appointment_datetimeARRAY = explode(" ",$rowx[6]); $appointment_date = $appointment_datetimeARRAY[0]; $appointment_timeARRAY = explode(":",$appointment_datetimeARRAY[1]); $appointment_hour = $appointment_timeARRAY[0]; $appointment_min = $appointment_timeARRAY[1]; $stmt="SELECT status,status_name from vicidial_statuses where scheduled_callback='Y' $selectableSQLand and status NOT IN('CBHOLD') order by status"; $rslt=mysql_to_mysqli($stmt, $link); $statuses_to_print = mysqli_num_rows($rslt); $statuses_list=''; $o=0; $DS=0; while ($statuses_to_print > $o) { $rowx=mysqli_fetch_row($rslt); if ( (strlen($lead_status) == strlen($rowx[0])) and (preg_match("/$lead_status/i",$rowx[0])) ) {$statuses_list .= "\n"; $DS++;} else {$statuses_list .= "\n";} $o++; } $stmt="SELECT status,status_name from vicidial_campaign_statuses where scheduled_callback='Y' $selectableSQLand and status NOT IN('CBHOLD') and campaign_id='$list_campaign' order by status"; $rslt=mysql_to_mysqli($stmt, $link); $CAMPstatuses_to_print = mysqli_num_rows($rslt); $o=0; $CBhold_set=0; while ($CAMPstatuses_to_print > $o) { $rowx=mysqli_fetch_row($rslt); if ( (strlen($lead_status) == strlen($rowx[0])) and (preg_match("/$lead_status/i",$rowx[0])) ) {$statuses_list .= "\n"; $DS++;} else {$statuses_list .= "\n";} $o++; } if ($DS < 1) {$statuses_list .= "\n";} ?>

Change Scheduled Callback Date:
>
CallBack Date/Time:     :
Callback Disposition:
Comments:
No Callback records found
\n"; } } else { echo "
If you want to change this lead to a scheduled callback, first change the Disposition to CBHOLD, then submit and you will be able to set the callback date and time.
\n"; } echo "
\n"; echo "

\n"; echo "
\n"; if ($c > 0) { echo "EXTENDED ALTERNATE PHONE NUMBERS FOR THIS LEAD:\n"; echo "\n"; echo "\n"; echo "$alts_output\n"; echo "
# ALT PHONE ALT NOTE ALT COUNT ACTIVE
\n"; echo "

\n"; } ### iframe for custom fields display/editing if ($custom_fields_enabled > 0) { $CLlist_id = $list_id; if (strlen($entry_list_id) > 2) {$CLlist_id = $entry_list_id;} $stmt="SHOW TABLES LIKE \"custom_$CLlist_id\";"; if ($DB>0) {echo "$stmt";} $rslt=mysql_to_mysqli($stmt, $link); $tablecount_to_print = mysqli_num_rows($rslt); if ($tablecount_to_print > 0) { $stmt="SELECT count(*) from custom_$CLlist_id where lead_id='$lead_id';"; if ($DB>0) {echo "$stmt";} $rslt=mysql_to_mysqli($stmt, $link); $fieldscount_to_print = mysqli_num_rows($rslt); if ($fieldscount_to_print > 0) { $rowx=mysqli_fetch_row($rslt); $custom_records_count = $rowx[0]; echo "CUSTOM FIELDS FOR THIS LEAD:
\n"; echo "\n"; echo "

"; } } } echo "CALLS TO THIS LEAD:\n"; echo "\n"; echo "\n"; echo "$call_log\n"; echo "
# DATE/TIME LENGTH STATUS TSR CAMPAIGN LIST LEAD HANGUP REASON PHONE
\n"; echo "

\n"; echo "CLOSER RECORDS FOR THIS LEAD:\n"; echo "\n"; echo "\n"; echo "$closer_log\n"; echo "
# DATE/TIME LENGTH STATUS TSR CAMPAIGN LIST LEAD WAIT HANGUP REASON
\n"; echo "

\n"; echo "AGENT LOG RECORDS FOR THIS LEAD:\n"; echo "\n"; echo "\n"; echo "$agent_log\n"; echo "
# DATE/TIME CAMPAIGN TSR PAUSE WAIT TALK DISPO STATUS GROUP SUB
\n"; echo "

\n"; echo "IVR LOGS FOR THIS LEAD:\n"; echo "\n"; echo "\n"; $stmt="SELECT campaign_id,event_date,menu_id,menu_action from vicidial_outbound_ivr_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by uniqueid,event_date,menu_action desc limit 500;"; $rslt=mysql_to_mysqli($stmt, $link); $logs_to_print = mysqli_num_rows($rslt); if ($DB) {echo "$logs_to_print|$stmt|\n";} $u=0; while ($logs_to_print > $u) { $row=mysqli_fetch_row($rslt); if (preg_match("/1$|3$|5$|7$|9$/i", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $u++; echo ""; echo ""; echo ""; echo "\n"; echo "\n"; echo "\n"; echo "\n"; } echo "
# CAMPAIGNDATE/TIME CALL MENU   ACTION
$u $row[0] $row[1] $row[2] $row[3]  


\n"; ##### vicidial agent outbound calls for this time period ##### if ($allow_emails>0) { echo "OUTBOUND EMAILS FOR THIS LEAD:\n"; echo "\n"; echo "\n"; $stmt="SELECT * from vicidial_email_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by email_date desc limit 500;"; $rslt=mysql_to_mysqli($stmt, $link); $logs_to_print = mysqli_num_rows($rslt); $u=0; while ($logs_to_print > $u) { $row=mysqli_fetch_row($rslt); if (preg_match("/1$|3$|5$|7$|9$/i", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} if (strlen($row[6])>100) {$row[6]=substr($row[6],0,100)."...";} $row[8]=preg_replace('/\|/', ', ', $row[8]); $row[8]=preg_replace('/,\s+$/', '', $row[8]); $u++; echo ""; echo ""; echo ""; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; } echo "
# DATE/TIME USER CAMPAIGNEMAIL TO MESSAGE ATTACHMENTS
$u$row[3] $row[4] $row[7] $row[5] $row[6] $row[8]


\n"; } echo "RECORDINGS FOR THIS LEAD:\n"; echo "\n"; echo "\n"; $stmt="SELECT recording_id,channel,server_ip,extension,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,filename,location,lead_id,user,vicidial_id from recording_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by recording_id desc limit 500;"; $rslt=mysql_to_mysqli($stmt, $link); $logs_to_print = mysqli_num_rows($rslt); if ($DB) {echo "$logs_to_print|$stmt|\n";} $u=0; while ($logs_to_print > $u) { $row=mysqli_fetch_row($rslt); if (preg_match("/1$|3$|5$|7$|9$/i", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $location = $row[11]; if (strlen($location)>2) { $URLserver_ip = $location; $URLserver_ip = preg_replace('/http:\/\//i', '',$URLserver_ip); $URLserver_ip = preg_replace('/https:\/\//i', '',$URLserver_ip); $URLserver_ip = preg_replace('/\/.*/i', '',$URLserver_ip); $stmt="SELECT count(*) from servers where server_ip='$URLserver_ip';"; $rsltx=mysql_to_mysqli($stmt, $link); $rowx=mysqli_fetch_row($rsltx); if ($rowx[0] > 0) { $stmt="SELECT recording_web_link,alt_server_ip,external_server_ip from servers where server_ip='$URLserver_ip';"; $rsltx=mysql_to_mysqli($stmt, $link); $rowx=mysqli_fetch_row($rsltx); if (preg_match("/ALT_IP/i",$rowx[0])) { $location = preg_replace("/$URLserver_ip/i", "$rowx[1]", $location); } if (preg_match("/EXTERNAL_IP/i",$rowx[0])) { $location = preg_replace("/$URLserver_ip/i", "$rowx[2]", $location); } } } if (strlen($location)>30) {$locat = substr($location,0,27); $locat = "$locat...";} else {$locat = $location;} if ( (preg_match('/ftp/i',$location)) or (preg_match('/http/i',$location)) ) {$location = "$locat";} else {$location = $locat;} $u++; echo ""; echo ""; echo ""; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo ""; echo "\n"; } echo "
# LEADDATE/TIME SECONDS   RECIDFILENAMELOCATIONTSR
$u $row[12] $row[4] $row[8] $row[0]   $row[10] $location $row[13]


\n"; $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level >= 9 and modify_leads='1';"; if ($DB) {echo "|$stmt|\n";} if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);} $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $admin_display=$row[0]; if ($admin_display > 0) { echo "Click here to see Lead Modify changes to this lead\n"; } //Display link to QC if user has QC permissions require('./qc/QC_admin_modify_lead_include.php'); echo "
\n"; } } $ENDtime = date("U"); $RUNtime = ($ENDtime - $STARTtime); echo "\n\n\n


\n\n"; echo "\n\n\n


\nscript runtime: $RUNtime seconds
"; ?>