#!/usr/bin/perl # getAGENTchannel.agi by Omar Rodriguez www.ItContinental.com # Copyright (C) 2025 Matt Florell LICENSE: AGPLv2 # This script is able to return the name of the channel that belongs to the agent, # to allow administrators to whisper to the agents # Has been made using Vicidial code as Base # CHANGELOG: # 150728-1315 - First build # 150804-0944 - Rewritten to work on multi-server systems and with different dialplan # 160523-2352 - Fixed issue with local channels in session # 250103-1608 - Added processing of monitorsession channel variable # $script = 'getAGENTchannel.agi'; ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); $year = ($year + 1900); $mon++; if ($mon < 10) {$mon = "0$mon";} if ($mday < 10) {$mday = "0$mday";} if ($hour < 10) {$hour = "0$hour";} if ($min < 10) {$min = "0$min";} if ($sec < 10) {$sec = "0$sec";} # default path to astguiclient configuration file: $PATHconf = '/etc/astguiclient.conf'; open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n"; @conf = ; close(conf); $i=0; foreach(@conf) { $line = $conf[$i]; $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi; if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) ) {$PATHhome = $line; $PATHhome =~ s/.*=//gi;} if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) ) {$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;} if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) ) {$PATHagi = $line; $PATHagi =~ s/.*=//gi;} if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) ) {$PATHweb = $line; $PATHweb =~ s/.*=//gi;} if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) ) {$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;} if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) ) {$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;} if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) ) {$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;} if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) ) {$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;} if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) ) {$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;} if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) ) {$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;} if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) ) {$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;} if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) ) {$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;} $i++; } if (!$VARDB_port) {$VARDB_port='3306';} if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";} use DBI; use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second use Asterisk::AGI; $AGI = new Asterisk::AGI; $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass") or die "Couldn't connect to database: " . DBI->errstr; ### Grab Server values from the database $stmtA = "SELECT agi_output,local_gmt FROM servers where server_ip = '$VARserver_ip';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { $AGILOG = '0'; @aryA = $sthA->fetchrow_array; $DBagi_output = $aryA[0]; $local_gmt = $aryA[1]; if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';} if ($DBagi_output =~ /FILE/) {$AGILOG = '2';} if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';} } $sthA->finish(); $agent_zap_channel = "101"; ########## FIND playfilename ########## $|=1; while() { chomp; last unless length($_); if ($AGILOG) { if (/^agi_(\w+)\:\s+(.*)$/) { $AGI{$1} = $2; } } if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;} if (/^agi_channel\:\s+(.*)$/) {$channel = $1;} if (/^agi_extension\:\s+(.*)$/) {$extension = $1;} if (/^agi_type\:\s+(.*)$/) {$type = $1;} if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;} if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;} } # check for monitoruser variable, if not set, then set it $monitorsession = $AGI->get_variable('monitorsession'); if ( (length($extension) < 7) && (length($monitorsession) >= 7) ) { if ($AGILOG) {$agi_string = "Setting session with channel variable: |$monitorsession -> $extension| Channel: $channel| CID: $calleridname <$callerid>|"; &agi_output;} $extension = $monitorsession; } if (length($extension) > 7) {$extension = substr($extension, -7);} if ($AGILOG) {$agi_string = "Agent session: |$extension| Channel: $channel| CID: $calleridname <$callerid>|"; &agi_output;} if (length($monitorsession) < 7) { if ($AGILOG) {$agi_string = "Setting session channel variable: |$extension| Channel: $channel| CID: $calleridname <$callerid>|"; &agi_output;} $AGI->exec("EXEC Set(__monitorsession=$extension)"); } #$stmtA = "SELECT channel FROM vicidial_live_agents WHERE conf_exten = '$canal' AND ifnull(trim(channel), '') <> '' and (channel in (select channel from live_channels) or comments='MANUAL') LIMIT 1"; $stmtA = "SELECT channel FROM live_sip_channels WHERE server_ip='$VARserver_ip' AND extension=right('$extension',7) AND ifnull(trim(channel), '') <> '' limit 10;"; #$AGI->verbose($stmtA); $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $s=0; while ($sthArows > $s) { @aryA = $sthA->fetchrow_array; # channel priority(highest to lowest): SIP, IAX, Local if ($aryA[0] =~ /^SIP/i) {$agent_zap_channel = $aryA[0];} if ( ($aryA[0] =~ /^IAX/i) && ( (length($agent_zap_channel) < 4) || ($agent_zap_channel =~ /^Local/i) ) ) {$agent_zap_channel = $aryA[0];} if ( ($aryA[0] =~ /^Local/i) && (length($agent_zap_channel) < 4) ) {$agent_zap_channel = $aryA[0];} $s++; } $sthA->finish(); if ($AGILOG) {$agi_string = "$sthArows|$agent_zap_channel|$stmtA|"; &agi_output;} #$AGI->verbose("agent_zap_channel: $agent_zap_channel"); $AGI->set_variable('agent_zap_channel', $agent_zap_channel); $AGI->exec("EXEC Set(__manager_zap_channel=$channel)"); exit; sub agi_output { ($Lsec,$Lmin,$Lhour,$Lmday,$Lmon,$Lyear,$Lwday,$Lyday,$Lisdst) = localtime(time); if ($Lhour < 10) {$Lhour = "0$Lhour";} if ($Lmin < 10) {$Lmin = "0$Lmin";} if ($Lsec < 10) {$Lsec = "0$Lsec";} $LOGtime = "$Lhour:$Lmin:$Lsec"; if ($AGILOG >=2) { ### open the log file for writing ### open(Lout, ">>$AGILOGfile") || die "Can't open $AGILOGfile: $!\n"; print Lout "$LOGtime|$LOGtime|$script|$agi_string\n"; close(Lout); } ### send to STDERR writing ### if ( ($AGILOG == '1') || ($AGILOG == '3') ) {print STDERR "$LOGtime|$LOGtime|$script|$agi_string\n";} $agi_string=''; }