Files
agc_2-X/agi/agi-VDADfixCXFER.agi
2013-01-20 17:41:26 +00:00

266 lines
7.4 KiB
Perl

#!/usr/bin/perl
#
# agi-VDADfixCXFER.agi version 2.6
#
# runs when a Consultative transfer is released by the vicidial fronter as the
# call arrives on another channel so that the vicidial_live_agents record is
# updated to be accurate.
#
# You need to put lines similar to those below in your extensions.conf file:
#
# ;VICIDIAL Consultative Xfer fix script:
# exten => _8600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
# exten => _010*010*010*015*8600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
#
# Copyright (C) 2013 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGELOG:
# 60809-1749 - First build
# 60817-1122 - Added output options check from database
# 70212-1252 - Fixed issue with Local/ channel transfers on same server
# 130108-1812 - Changes for Asterisk 1.8 compatibility
#
$script = 'agi-VDADfixCXFER.agi';
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
# default path to astguiclient configuration file:
$PATHconf = '/etc/astguiclient.conf';
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
{
$line = $conf[$i];
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
$i++;
}
if (!$VARDB_port) {$VARDB_port='3306';}
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
use DBI;
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
### Grab Server values from the database
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
{
$AGILOG = '0';
@aryA = $sthA->fetchrow_array;
$DBagi_output = "$aryA[0]";
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
$rec_count++;
}
$sthA->finish();
### begin parsing run-time options ###
if (length($ARGV[0])>1)
{
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
$i=0;
while ($#ARGV >= $i)
{
$args = "$args $ARGV[$i]";
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
$i++;
}
### list of command-line array arguments:
@ARGV_vars = split(/-----/, $ARGV[0]);
if ($args =~ /--help/i)
{
print "allowed run time options:\n [-q] = quiet\n [-t] = test\n [-debug] = verbose debug messages\n\n";
}
else
{
if ($args =~ /-V/i)
{
$V=1;
}
if ($args =~ /-debug/i)
{
$DG=1;
}
if ($args =~ /-dbAVS/i)
{
$DGA=1;
}
if ($args =~ /-q/i)
{
$q=1;
$Q=1;
}
if ($args =~ /-t/i)
{
$TEST=1;
$T=1;
}
}
}
$|=1;
while(<STDIN>)
{
chomp;
last unless length($_);
if ($AGILOG)
{
if (/^agi_(\w+)\:\s+(.*)$/)
{
$AGI{$1} = $2;
}
}
if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
}
# 010*010*011*011*
$extension =~ s/^\d\d\d\*\d\d\d\*\d\d\d\*\d\d\d\*//gi;
@EXTEN = split(/\*/, $extension);
$conf_exten = $EXTEN[0];
$lead_id = $EXTEN[1];
$user = $EXTEN[2];
$phone_code = $EXTEN[3];
$phone_number = $EXTEN[4];
$campaign_id = $EXTEN[5];
if ($AGILOG) {$agi_string = "AGI Environment Dump:"; &agi_output;}
foreach $i (sort keys %AGI)
{
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
}
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|$calleridname|$priority|"; &agi_output;}
if ($AGILOG) {$agi_string = "CXFERfix : $lead_id $user $channel $uniqueid"; &agi_output;}
$CIDlead = sprintf("%010s", $lead_id);
$CIDlead = "C123412345$CIDlead";
print "SET CALLERID $CIDlead\n";
$result = <STDIN>;
checkresult($result);
if ($AGILOG) {$agi_string = "callerID changed: $CIDlead"; &agi_output;}
########## FIND AND UPDATE vicidial_live_agents ##########
$stmtA = "UPDATE vicidial_live_agents SET channel='$channel',call_server_ip='$VARserver_ip',uniqueid='$uniqueid' where user='$user' and lead_id='$lead_id';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vicidial_live_agents update: |$affected_rows|$lead_id|"; &agi_output;}
########## INSERT NEW vicidial_auto_calls record ##########
$stmtA = "INSERT INTO vicidial_auto_calls SET channel='$channel',server_ip='$VARserver_ip',uniqueid='$uniqueid',campaign_id='$campaign_id',status='CLOSER',lead_id='$lead_id',phone_code='$phone_code',phone_number='$phone_number',call_time='$SQLdate',call_type='IN',callerid='$CIDlead';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vicidial_auto_calls insert: |$affected_rows|$lead_id|"; &agi_output;}
$dbhA->disconnect();
if ($AGILOG) {$agi_string = "exiting the CXFERfix app, transferring call to $conf_exten"; &agi_output;}
#print "SET CONTEXT $ext_context\n";
# checkresult($result);
print "SET EXTENSION $conf_exten\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
exit;
sub checkresult {
my ($res) = @_;
my $retval;
$tests++;
chomp $res;
if ($res =~ /^200/) {
$res =~ /result=(-?\d+)/;
if (!length($1)) {
# print STDERR "FAIL ($res)\n";
$fail++;
} else {
# print STDERR "PASS ($1)\n";
$pass++;
}
} else {
# print STDERR "FAIL (unexpected result '$res')\n";
$fail++;
}
}
sub agi_output
{
if ($AGILOG >=2)
{
### open the log file for writing ###
open(Lout, ">>$AGILOGfile")
|| die "Can't open $AGILOGfile: $!\n";
print Lout "$now_date|$script|$agi_string\n";
close(Lout);
}
### send to STDERR writing ###
if ( ($AGILOG == '1') || ($AGILOG == '3') )
{print STDERR "$now_date|$script|$agi_string\n";}
$agi_string='';
}