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agc_2-X/www/vicidial/demographic_quotas_report.php
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mattf 995148cde2 Added Latency Gaps logging 
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-16 22:05:41 +00:00

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PHP
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<?php
# demographic_quotas_report.php
#
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
# 230515-0922 - First build
#
$startMS = microtime();
$report_name='Demographic Quotas Report';
require("dbconnect_mysqli.php");
require("functions.php");
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF'];
$PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["group"])) {$group=$_GET["group"];}
elseif (isset($_POST["group"])) {$group=$_POST["group"];}
if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
$DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
$NOW_DATE = date("Y-m-d");
$NOW_TIME = date("Y-m-d H:i:s");
$STARTtime = date("U");
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active,user_territories_active,enable_languages,language_method,allow_shared_dial,allow_web_debug FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
#if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysqli_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$non_latin = $row[0];
$webroot_writable = $row[1];
$SSoutbound_autodial_active = $row[2];
$user_territories_active = $row[3];
$SSenable_languages = $row[4];
$SSlanguage_method = $row[5];
$SSallow_shared_dial = $row[6];
$SSallow_web_debug = $row[7];
}
if ($SSallow_web_debug < 1) {$DB=0;}
##### END SETTINGS LOOKUP #####
###########################################
$submit = preg_replace('/[^-_0-9a-zA-Z]/', '', $submit);
$SUBMIT = preg_replace('/[^-_0-9a-zA-Z]/', '', $SUBMIT);
if ($non_latin < 1)
{
$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
$group = preg_replace('/[^-_0-9a-zA-Z]/', '', $group);
}
else
{
$PHP_AUTH_USER = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_USER);
$PHP_AUTH_PW = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_PW);
$group = preg_replace('/[^-_0-9\p{L}]/u', '', $group);
}
$stmt="SELECT selected_language,user_group from vicidial_users where user='$PHP_AUTH_USER';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$sl_ct = mysqli_num_rows($rslt);
if ($sl_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$VUselected_language = $row[0];
$LOGuser_group = $row[1];
}
$auth=0;
$reports_auth=0;
$admin_auth=0;
$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'',1,0);
if ($auth_message == 'GOOD')
{$auth=1;}
if ($auth > 0)
{
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$admin_auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$reports_auth=$row[0];
if ($reports_auth < 1)
{
$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
if ( ($reports_auth > 0) and ($admin_auth < 1) )
{
$ADD=999999;
$reports_only_user=1;
}
}
else
{
$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
if ($auth_message == 'LOCK')
{
$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
if ($auth_message == 'IPBLOCK')
{
$VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip";
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
Header("HTTP/1.0 401 Unauthorized");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
exit;
}
$stmt="SELECT modify_campaigns,user_group from vicidial_users where user='$PHP_AUTH_USER';";
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$LOGmodify_campaigns = $row[0];
$LOGuser_group = $row[1];
if ($LOGmodify_campaigns < 1)
{
Header ("Content-type: text/html; charset=utf-8");
echo _QXZ("You do not have permissions for campaign debugging").": |$PHP_AUTH_USER|\n";
exit;
}
$stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times from vicidial_user_groups where user_group='$LOGuser_group';";
if ($DB) {$HTML_text.="|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$LOGallowed_campaigns = $row[0];
$LOGallowed_reports = $row[1];
$LOGadmin_viewable_groups = $row[2];
$LOGadmin_viewable_call_times = $row[3];
$LOGallowed_campaignsSQL='';
$whereLOGallowed_campaignsSQL='';
if ( (!preg_match('/\-ALL/i', $LOGallowed_campaigns)) )
{
$rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns);
$rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL);
$LOGallowed_campaignsSQL = "and campaign_id IN('$rawLOGallowed_campaignsSQL')";
$whereLOGallowed_campaignsSQL = "where campaign_id IN('$rawLOGallowed_campaignsSQL')";
}
$regexLOGallowed_campaigns = " $LOGallowed_campaigns ";
if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
{
Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
Header("HTTP/1.0 401 Unauthorized");
echo "You are not allowed to view this report: |$PHP_AUTH_USER|$report_name|\n";
exit;
}
##### BEGIN log visit to the vicidial_report_log table #####
$LOGip = getenv("REMOTE_ADDR");
$LOGbrowser = getenv("HTTP_USER_AGENT");
$LOGscript_name = getenv("SCRIPT_NAME");
$LOGserver_name = getenv("SERVER_NAME");
$LOGserver_port = getenv("SERVER_PORT");
$LOGrequest_uri = getenv("REQUEST_URI");
$LOGhttp_referer = getenv("HTTP_REFERER");
$LOGbrowser=preg_replace("/\'|\"|\\\\/","",$LOGbrowser);
$LOGrequest_uri=preg_replace("/\'|\"|\\\\/","",$LOGrequest_uri);
$LOGhttp_referer=preg_replace("/\'|\"|\\\\/","",$LOGhttp_referer);
if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
else {$HTTPprotocol = 'http://';}
if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
else {$LOGserver_port = ":$LOGserver_port";}
$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
$LOGhostname = php_uname('n');
if (strlen($LOGhostname)<1) {$LOGhostname='X';}
if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$webserver_id_ct = mysqli_num_rows($rslt);
if ($webserver_id_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$webserver_id = $row[0];
}
else
{
##### insert webserver entry
$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$affected_rows = mysqli_affected_rows($link);
$webserver_id = mysqli_insert_id($link);
}
$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name', url='$LOGfull_url', webserver='$webserver_id';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$report_log_id = mysqli_insert_id($link);
##### END log visit to the vicidial_report_log table #####
if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
{
mysqli_close($link);
$use_slave_server=1;
$db_source = 'S';
require("dbconnect_mysqli.php");
$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
}
$stmt="select campaign_id,campaign_name from vicidial_campaigns order by campaign_id;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$campaigns_to_print = mysqli_num_rows($rslt);
$i=0;
while ($i < $campaigns_to_print)
{
$row=mysqli_fetch_row($rslt);
$campaign_id[$i] =$row[0];
$campaign_name[$i] =$row[1];
$i++;
}
$NWB = "<IMG SRC=\"help.png\" onClick=\"FillAndShowHelpDiv(event, '";
$NWE = "')\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP>";
?>
<HTML>
<HEAD>
<STYLE type="text/css">
<!--
.green {color: white; background-color: green}
.red {color: white; background-color: red}
.blue {color: white; background-color: blue}
.purple {color: white; background-color: purple}
-->
</STYLE>
<?php
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
echo "<link rel=\"stylesheet\" type=\"text/css\" href=\"vicidial_stylesheet.php\">\n";
echo "<script language=\"JavaScript\" src=\"help.js\"></script>\n";
echo "<TITLE>"._QXZ("$report_name")."</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
echo "<div id='HelpDisplayDiv' class='help_info' style='display:none;'></div>";
$short_header=1;
require("admin_header.php");
echo "<b>"._QXZ("$report_name")."</b> $NWB#DQreport$NWE\n";
echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET>\n";
echo "<SELECT SIZE=1 NAME=group>\n";
$o=0;
while ($campaigns_to_print > $o)
{
if ($campaign_id[$o] == $group) {echo "<option selected value=\"$campaign_id[$o]\">$campaign_id[$o] - $campaign_name[$o]</option>\n";}
else {echo "<option value=\"$campaign_id[$o]\">$campaign_id[$o] - $campaign_name[$o]</option>\n";}
$o++;
}
echo "</SELECT>\n";
echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'>\n";
echo " &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href=\"./admin.php?ADD=31&campaign_id=$group\">"._QXZ("MODIFY")."</a> | <a href=\"./campaign_debug.php?group=$group\">"._QXZ("DQ Debug")."</a>\n";
echo "</FORM>\n\n";
echo "<PRE><FONT SIZE=2>\n\n";
if (!$group)
{
echo "\n\n";
echo _QXZ("PLEASE SELECT A CAMPAIGN ABOVE AND CLICK SUBMIT")."\n";
}
else
{
$stmt="select count(*) from vicidial_hopper where campaign_id='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$TOTALcalls = sprintf("%10s", $row[0]);
echo _QXZ("Report run time").": $NOW_TIME\n</PRE>";
$campaign_activeSTATUS = "<font color=red><b>"._QXZ("INACTIVE")."</b></font>";
$stmt="select demographic_quotas,demographic_quotas_container,demographic_quotas_rerank,demographic_quotas_list_resets,campaign_logindate,campaign_calldate,campaign_name,active,dial_statuses,hopper_level,demographic_quotas_last_rerank from vicidial_campaigns where campaign_id='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
$camp_ct = mysqli_num_rows($rslt);
if ($DB) {echo "$camp_ct|$stmt|\n";}
if ($camp_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$demographic_quotas = $row[0];
$demographic_quotas_container = $row[1];
$demographic_quotas_rerank = $row[2];
$demographic_quotas_list_resets = $row[3];
$campaign_logindate = $row[4];
$campaign_calldate = $row[5];
$campaign_name = $row[6];
$campaign_active = $row[7];
$dial_statuses = $row[8];
$hopper_level = $row[9];
$demographic_quotas_last_rerank = $row[10];
if ($campaign_active == 'Y')
{$campaign_activeSTATUS = "<font color=green><b>"._QXZ("ACTIVE")."</b></font>";}
}
$dialable_leads=0;
$calls_today=0;
$calls_hour=0;
$calls_fivemin=0;
$stmt="select dialable_leads,calls_today,calls_hour,calls_fivemin from vicidial_campaign_stats where campaign_id='" . mysqli_real_escape_string($link, $group) . "';";
$rslt=mysql_to_mysqli($stmt, $link);
$camp_ct = mysqli_num_rows($rslt);
if ($DB) {echo "$camp_ct|$stmt|\n";}
if ($camp_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$dialable_leads = $row[0];
$calls_today = $row[1];
$calls_hour = $row[2];
$calls_fivemin = $row[3];
}
if ($demographic_quotas == 'INVALID')
{$DQdebug = " &nbsp; <font color=red><b>"._QXZ("DQ configuration invalid")."<b></font>";}
if ($demographic_quotas == 'COMPLETE')
{$DQdebug = " &nbsp; <b>"._QXZ("DQ goals have been met")."<b>$DQdebug";}
echo "<table width=800 border=0 cellspacing=2 cellpadding=0> <tr bgcolor='#E6E6E6'><td>"._QXZ("Campaign").": </td><td>$group - $campaign_name &nbsp; $campaign_activeSTATUS</td></tr>\n";
echo "<tr bgcolor='#E6E6E6'><td>"._QXZ("Total leads in hopper right now").": </td><td>$TOTALcalls &nbsp; <i>"._QXZ("level").": $hopper_level</i> &nbsp; "._QXZ("dialable").": $dialable_leads</td></tr>\n";
echo "<tr bgcolor='#E6E6E6'><td>"._QXZ("Dial statuses").": </td><td>$dial_statuses</td></tr>\n";
echo "<tr bgcolor='#E6E6E6'><td>"._QXZ("Campaign last call date").": </td><td>$campaign_calldate &nbsp; <i>"._QXZ("calls today").": $calls_today &nbsp; ("._QXZ("calls, last hour / five-min").": $calls_hour / $calls_fivemin)</i></td></tr>\n";
echo "<tr bgcolor='#E6E6E6'><td>"._QXZ("Campaign last agent login date").": </td><td>$campaign_logindate</td></tr>\n";
echo "<tr bgcolor='#E6E6E6'><td>"._QXZ("Demographic Quotas").": </td><td>$demographic_quotas &nbsp; $DQdebug</td></tr>\n";
echo "<tr bgcolor='#E6E6E6'><td><a href=\"admin.php?ADD=392111111111&container_id=$demographic_quotas_container\">"._QXZ("Demographic Quotas Container")."</a>: </td><td>$demographic_quotas_container</td></tr>\n";
echo "<tr bgcolor='#E6E6E6'><td>"._QXZ("Demographic Quotas Re-Rank").": </td><td>$demographic_quotas_rerank &nbsp; <i>"._QXZ("last re-rank").": $demographic_quotas_last_rerank</i></td></tr>\n";
echo "<tr bgcolor='#E6E6E6'><td>"._QXZ("Demographic Quotas List Resets").": </td><td>$demographic_quotas_list_resets</td></tr>\n";
echo "</table>\n";
$DQgoals_content='';
$active_goals_count=0;
$filled_goals_count=0;
$stmt="SELECT quota_field,quota_field_order,quota_value,quota_value_order,quota_goal,quota_count,quota_leads_total,quota_leads_active,quota_status,quota_modify_date from vicidial_demographic_quotas_goals where campaign_id='" . mysqli_real_escape_string($link, $group) . "' and demographic_quotas_container='$demographic_quotas_container' and quota_status!='ARCHIVE' order by quota_field_order,quota_value_order limit 200;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$debugs_to_print = mysqli_num_rows($rslt);
$i=0;
while ($debugs_to_print > $i)
{
$row=mysqli_fetch_row($rslt);
$quota_field = $row[0];
$quota_field_order = $row[1];
$quota_value = $row[2];
$quota_value_order = $row[3];
$quota_goal = $row[4];
$quota_count = $row[5];
$quota_leads_total = $row[6];
$quota_leads_active = $row[7];
$quota_status = $row[8];
$quota_modify_date = $row[9];
$i++;
$row_color='#CCCCCC';
if (preg_match("/ACTIVE/",$quota_status)) {$row_color='#33FF33'; $active_goals_count++;}
if (preg_match("/FILLED/",$quota_status)) {$row_color='#CC99CC'; $filled_goals_count++;}
$DQgoals_content .= "<tr bgcolor='$row_color'>";
$DQgoals_content .= "<td align=right>$i</td>\n";
$DQgoals_content .= "<td align=right>$quota_field</td>\n";
$DQgoals_content .= "<td align=right>$quota_field_order</td>\n";
$DQgoals_content .= "<td align=right>$quota_value</td>\n";
$DQgoals_content .= "<td align=right>$quota_value_order</td>\n";
$DQgoals_content .= "<td align=right>$quota_goal</td>\n";
$DQgoals_content .= "<td align=right>$quota_count</td>\n";
$DQgoals_content .= "<td align=right>$quota_leads_total</td>\n";
$DQgoals_content .= "<td align=right>$quota_leads_active</td>\n";
$DQgoals_content .= "<td align=right>$quota_status</td>\n";
$DQgoals_content .= "<td align=right>$quota_modify_date</td>\n";
$DQgoals_content .= "</tr>\n";
}
if (strlen($DQgoals_content) > 10)
{
$DQgoals_header = "<br><b>"._QXZ("Demographic Quota Goals")." - &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "._QXZ("Active").": $active_goals_count &nbsp; "._QXZ("Filled").": $filled_goals_count</b>.";
$DQgoals_header .= "<table width=900 border=0 cellspacing=2 cellpadding=0>";
$DQgoals_header .= "<tr bgcolor='#999999'>";
$DQgoals_header .= "<td align=right>#</td>\n";
$DQgoals_header .= "<td align=right> "._QXZ("Quota Field")." </td>\n";
$DQgoals_header .= "<td align=right> "._QXZ("Field Order")." </td>\n";
$DQgoals_header .= "<td align=right> "._QXZ("Value")." </td>\n";
$DQgoals_header .= "<td align=right> "._QXZ("Value Order")." </td>\n";
$DQgoals_header .= "<td align=right> "._QXZ("Goal")." </td>\n";
$DQgoals_header .= "<td align=right> "._QXZ("Count")." </td>\n";
$DQgoals_header .= "<td align=right> "._QXZ("Leads Total")." </td>\n";
$DQgoals_header .= "<td align=right> "._QXZ("Leads Active")." </td>\n";
$DQgoals_header .= "<td align=right> "._QXZ("Quota Status")." </td>\n";
$DQgoals_header .= "<td align=right> "._QXZ("Last Update")." </td>\n";
$DQgoals_header .= "</tr>\n";
echo "$DQgoals_header$DQgoals_content</table>\n";
}
else
{
echo "<br><br><b>"._QXZ("No Goals found for this campaign")."</b>.";
}
}
if ($db_source == 'S')
{
mysqli_close($link);
$use_slave_server=0;
$db_source = 'M';
require("dbconnect_mysqli.php");
}
$endMS = microtime();
$startMSary = explode(" ",$startMS);
$endMSary = explode(" ",$endMS);
$runS = ($endMSary[0] - $startMSary[0]);
$runM = ($endMSary[1] - $startMSary[1]);
$TOTALrun = ($runS + $runM);
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
echo "<br><br><font size=1>"._QXZ("report run time").": $TOTALrun</font>.";
?>
</BODY></HTML>
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