1593 lines
69 KiB
Perl
1593 lines
69 KiB
Perl
#!/usr/bin/perl
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#
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# AST_VDauto_dial_FILL.pl version 2.14
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#
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# DESCRIPTION:
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# Places auto_dial calls on the VICIDIAL dialer system across all servers only
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# for campaigns that have a shortfall in number of lines dialed.
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#
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# Script needs to be started by ADMIN_keepalive_ALL.pl script (option 7)
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#
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# Not for use in systems with only one Asterisk/VICIDIAL server
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#
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# Should only be run on one server in a multi-server Asterisk/VICIDIAL cluster
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#
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# Copyright (C) 2020 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGELOG:
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# 61115-1246 - First build, framework setup, non-functional
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# 61120-2008 - second alpha version, functional and tested in production
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# 70205-1425 - Added code for last called date update
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# 71030-2054 - Added hopper priority sorting
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# 71111-2349 - fixed overdialing bug
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# 80227-0406 - fixed auto-alt-dial and added queue_priority
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# 80713-0624 - Added vicidial_list_last_local_call_time field
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# 80831-0400 - Added new alt-dial options
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# 81210-1938 - Fixed callerIDnumber bug
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# 90306-1844 - Added configurable calls-per-second option
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# 90729-0611 - Added vicidial_balance_rank option
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# 90924-1519 - Added List callerid override option
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# 100205-1245 - Added optional stagger sending of calls across all available servers in each rank
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# 100903-0041 - Changed lead_id max length to 10 digits
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# 101207-0713 - Added more info to Originate for rare VDAC issue
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# 110901-1127 - Added campaign areacode cid function
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# 110922-1203 - Added logging of last calltime to campaign
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# 120831-1502 - Added vicidial_dial_log outbound call logging
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# 130227-1604 - Cleanup of staggered code, resetting of variables and arrays
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# 130706-2024 - Added disable_auto_dial system option
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# 131016-0658 - Fix for disable_auto_dial system option
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# 131122-1237 - Formatting fixes and missing sthA->finish
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# 151006-0937 - Changed campaign_cid_areacodes to operate with 2-5 digit areacodes
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# 170915-1915 - Added support for per server routing prefix needed for Asterisk 13+
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# 171205-2022 - Fix for double-dialing issue on high-volume systems
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# 180214-1558 - Added CID Group functionality
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# 180812-1025 - Added code for scheduled_callbacks_auto_reschedule campaign feature
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# 180910-1759 - Small fix for data validation
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# 191108-1023 - Added Dial Timeout Lead override function
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# 200108-1314 - Added CID Group type of NONE
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# 200122-1850 - Added code for CID Group auto-rotate feature
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# 201122-0932 - Added code for dialy call count limits
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# 201220-1034 - Changes for shared agent campaigns
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#
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### begin parsing run-time options ###
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if (length($ARGV[0])>1)
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{
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$i=0;
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while ($#ARGV >= $i)
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{
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$args = "$args $ARGV[$i]";
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$i++;
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}
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if ($args =~ /--help/i)
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{
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print "allowed run time options:\n";
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print " [--help] = this screen\n";
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print " [--test] = test\n";
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print " [--debug] = verbose debug messages\n";
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print " [--staggered] = experimental staggering of placing calls on large multi-server systems\n";
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print " [--delay=XXX] = delay of XXX seconds per loop, default 2.5 seconds\n";
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print "\n";
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exit;
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}
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else
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{
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if ($args =~ /-debug/i)
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{
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$DB=1; # Debug flag, set to 0 for no debug messages
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print "\n-- DEBUG --\n\n";
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}
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if ($args =~ /--test/i)
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{
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$TEST=1;
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$T=1;
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}
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if ($args =~ /-staggered/i)
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{
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$staggered=1;
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print "\n-- STAGGERED MULTI-SERVER DIAL MODE --\n\n";
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}
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else
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{$staggered=0;}
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if ($args =~ /--delay=/i)
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{
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@data_in = split(/--delay=/,$args);
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$loop_delay = $data_in[1];
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print " LOOP DELAY OVERRIDE!!!!! = $loop_delay seconds\n\n";
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$loop_delay = ($loop_delay * 1000);
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}
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else
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{
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$loop_delay = '2500';
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}
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}
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}
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else
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{
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print "no command line options set\n";
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$loop_delay = '2500';
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$DB=1;
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}
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### end parsing run-time options ###
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# constants
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$US='__';
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$MT[0]='';
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$RECcount=''; ### leave blank for no REC count
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$RECprefix='7'; ### leave blank for no REC prefix
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# default path to astguiclient configuration file:
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$PATHconf = '/etc/astguiclient.conf';
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open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
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@conf = <conf>;
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close(conf);
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$i=0;
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foreach(@conf)
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{
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$line = $conf[$i];
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$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
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if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
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{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
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if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
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{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
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if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
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{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
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if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
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{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
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if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
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{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
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if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
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{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
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if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
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{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
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{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
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{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
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{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
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{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
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{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
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$i++;
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}
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# Customized Variables
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$server_ip = $VARserver_ip; # Asterisk server IP
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if (!$VARDB_port) {$VARDB_port='3306';}
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&get_time_now; # update time/date variables
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if (!$VDADLOGfile) {$VDADLOGfile = "$PATHlogs/vdautodial_FILL.$year-$mon-$mday";}
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use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
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use DBI;
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### connect to MySQL database defined in the conf file
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$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
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or die "Couldn't connect to database: " . DBI->errstr;
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### Grab Server values from the database
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$stmtA = "SELECT telnet_host,telnet_port,ASTmgrUSERNAME,ASTmgrSECRET,ASTmgrUSERNAMEupdate,ASTmgrUSERNAMElisten,ASTmgrUSERNAMEsend,max_vicidial_trunks,answer_transfer_agent,local_gmt,ext_context,vd_server_logs FROM servers where server_ip = '$server_ip';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$DBtelnet_host = $aryA[0];
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$DBtelnet_port = $aryA[1];
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$DBASTmgrUSERNAME = $aryA[2];
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$DBASTmgrSECRET = $aryA[3];
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$DBASTmgrUSERNAMEupdate = $aryA[4];
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$DBASTmgrUSERNAMElisten = $aryA[5];
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$DBASTmgrUSERNAMEsend = $aryA[6];
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$DBmax_vicidial_trunks = $aryA[7];
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$DBanswer_transfer_agent= $aryA[8];
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$DBSERVER_GMT = $aryA[9];
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$DBext_context = $aryA[10];
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$DBvd_server_logs = $aryA[11];
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if ($DBtelnet_host) {$telnet_host = $DBtelnet_host;}
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if ($DBtelnet_port) {$telnet_port = $DBtelnet_port;}
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if ($DBASTmgrUSERNAME) {$ASTmgrUSERNAME = $DBASTmgrUSERNAME;}
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if ($DBASTmgrSECRET) {$ASTmgrSECRET = $DBASTmgrSECRET;}
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if ($DBASTmgrUSERNAMEupdate) {$ASTmgrUSERNAMEupdate = $DBASTmgrUSERNAMEupdate;}
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if ($DBASTmgrUSERNAMElisten) {$ASTmgrUSERNAMElisten = $DBASTmgrUSERNAMElisten;}
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if ($DBASTmgrUSERNAMEsend) {$ASTmgrUSERNAMEsend = $DBASTmgrUSERNAMEsend;}
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if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;}
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if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;}
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if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;}
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if ($DBext_context) {$ext_context = $DBext_context;}
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if ($DBvd_server_logs =~ /Y/) {$SYSLOG = '1';}
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else {$SYSLOG = '0';}
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}
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$sthA->finish();
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$event_string='LOGGED INTO MYSQL SERVER ON 1 CONNECTION|';
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&event_logger;
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### Grab system_settings values from the database
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$stmtA = "SELECT use_non_latin FROM system_settings;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$non_latin = $aryA[0];
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}
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$sthA->finish();
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if ($non_latin > 0)
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{
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$stmtA = "SET NAMES 'UTF8';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthA->finish();
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}
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$one_day_interval = 12; # 1 month loops for one year
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while($one_day_interval > 0)
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{
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$endless_loop=5760000; # 30 days minutes at XXX seconds per loop
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$stat_count=1;
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while($endless_loop > 0)
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{
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&get_time_now;
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$VDADLOGfile = "$PATHlogs/vdautodial_FILL.$year-$mon-$mday";
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###############################################################################
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###### first figure out how many calls should be placed for each campaign per server
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###############################################################################
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@DBfill_campaign=@MT;
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@DBfill_shortage=@MT;
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@DBfill_tally=@MT;
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@DBfill_needed=@MT;
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@DBfill_current_balance=@MT;
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@DBlive_campaign=@MT;
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@DBlive_conf_exten=@MT;
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@DBlive_status=@MT;
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@DBcampaigns=@MT;
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@DBIPaddress=@MT;
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@DBIPcampaign=@MT;
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@DBIPactive=@MT;
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@DBIPvdadexten=@MT;
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@DBIPcount=@MT;
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@DBIPACTIVEcount=@MT;
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@DBIPINCALLcount=@MT;
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@DBIPadlevel=@MT;
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@DBIPdialtimeout=@MT;
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@DBIPdialprefix=@MT;
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@DBIPcampaigncid=@MT;
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@DBIPexistcalls=@MT;
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@DBIPgoalcalls=@MT;
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@DBIPmakecalls=@MT;
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@DBIPlivecalls=@MT;
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@DBIPclosercamp=@MT;
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@DBIPomitcode=@MT;
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@DBIPtrunk_shortage=@MT;
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@DBIPold_trunk_shortage=@MT;
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@DBIPserver_trunks_limit=@MT;
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@DBIPserver_trunks_other=@MT;
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@DBIPserver_trunks_allowed=@MT;
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@DBIPqueue_priority=@MT;
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@DBIPuse_custom_cid=@MT;
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@DBIPcid_group_id=@MT;
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$active_line_counter=0;
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$camp_counter=0;
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$total_shortage=0;
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$balance_servers=0;
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$lists_update = '';
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$LUcount=0;
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$staggered_ct=0;
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$stmtA = "SELECT count(*) FROM servers where vicidial_balance_active = 'Y';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$balance_servers = $aryA[0];
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}
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$sthA->finish();
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##### Get a listing of the campaigns that have shortages of trunks
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$stmtA = "SELECT campaign_id,sum(local_trunk_shortage) FROM vicidial_campaign_server_stats where update_time > '$XDSQLdate' and local_trunk_shortage > 0 group by campaign_id;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$rec_count=0;
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while ($sthArows > $rec_count)
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{
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@aryA = $sthA->fetchrow_array;
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$DBfill_campaign[$camp_counter] = $aryA[0];
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$DBfill_shortage[$camp_counter] = $aryA[1];
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$total_shortage = ($total_shortage + $aryA[1]);
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if($DB) {print "$DBfill_campaign[$camp_counter]: $DBfill_shortage[$camp_counter]\n";}
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$camp_counter++;
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$rec_count++;
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}
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$sthA->finish();
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##### Get maximum calls per second that this process can send out
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$stmtA = "SELECT outbound_calls_per_second,outbound_autodial_active,disable_auto_dial FROM system_settings;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$outbound_calls_per_second = $aryA[0];
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$outbound_autodial_active = $aryA[1];
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$disable_auto_dial = $aryA[2];
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}
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$sthA->finish();
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if ( ($outbound_calls_per_second > 0) && ($outbound_calls_per_second < 201) )
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{$per_call_delay = (1000 / $outbound_calls_per_second);}
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else
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{$per_call_delay = '25';}
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$event_string ="SERVER CALLS PER SECOND MAXIMUM SET TO: $outbound_calls_per_second |$per_call_delay|\n";
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$event_string.="SERVERS WITH TRUNK BALANCE: $balance_servers\n";
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$event_string.="CAMPAIGNS WITH TRUNK SHORTAGE: $camp_counter| TOTAL SHORTAGE: $total_shortage";
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&event_logger;
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if (($outbound_autodial_active < 1) || ($disable_auto_dial > 0) )
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{
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$event_string="SYSTEM AUTO-DIAL DISABLED, NO DIALING: |$outbound_autodial_active|$disable_auto_dial|";
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&event_logger;
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}
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else
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{
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##################################################################################
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##### START LOOP IF THERE ARE BALANCE SERVERS AND THERE ARE SHORTAGES
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##################################################################################
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if ( ($balance_servers > 0) && ($camp_counter > 0) )
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{
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$camp_CIPct = 0;
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foreach(@DBfill_campaign)
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{
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$calls_placed=0;
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$camp_counter=0;
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$DB_balance_fill=0;
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$VAC_balance_fill=0;
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$AVAIL_balance_servers=0;
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$DBfill_tally[$camp_CIPct]=0;
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### grab the dial_level and multiply by active agents to get your goalcalls
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$DBIPadlevel[$camp_CIPct]=0;
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$stmtA = "SELECT dial_timeout,dial_prefix,campaign_cid,active,campaign_vdad_exten,omit_phone_code,auto_alt_dial,queue_priority,use_custom_cid,cid_group_id,scheduled_callbacks_auto_reschedule,dial_timeout_lead_container FROM vicidial_campaigns where campaign_id='$DBfill_campaign[$camp_CIPct]';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$rec_count=0;
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$active_only=0;
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while ($sthArows > $rec_count)
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{
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@aryA = $sthA->fetchrow_array;
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$DBIPdialtimeout[$camp_CIPct] = $aryA[0];
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$DBIPdialprefix[$camp_CIPct] = $aryA[1];
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$DBIPcampaigncid[$camp_CIPct] = $aryA[2];
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$DBIPactive[$camp_CIPct] = $aryA[3];
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$DBIPvdadexten[$camp_CIPct] = $aryA[4];
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$omit_phone_code = $aryA[5];
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$DBIPautoaltdial[$camp_CIPct] = $aryA[6];
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$DBIPqueue_priority[$camp_CIPct] = $aryA[7];
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$DBIPuse_custom_cid[$camp_CIPct] = $aryA[8];
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$DBIPcid_group_id[$camp_CIPct] = $aryA[9];
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$DBIPscheduled_callbacks_auto_reschedule[$camp_CIPct] = $aryA[10];
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$DBIPdial_timeout_lead_container[$camp_CIPct] = $aryA[11];
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if ($omit_phone_code =~ /Y/) {$DBIPomitcode[$camp_CIPct] = 1;}
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else {$DBIPomitcode[$camp_CIPct] = 0;}
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$rec_count++;
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}
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$sthA->finish();
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$stmtA = "SELECT balance_trunk_fill FROM vicidial_campaign_stats where campaign_id='$DBfill_campaign[$camp_CIPct]';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$DB_balance_fill = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
|
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where campaign_id='$DBfill_campaign[$camp_CIPct]' and call_type='OUTBALANCE';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$VAC_balance_fill = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
|
|
$DBfill_current_balance[$camp_CIPct] = "$VAC_balance_fill";
|
|
|
|
$event_string=" CAMPAIGN: $DBfill_campaign[$camp_CIPct]\n";
|
|
$event_string.="DB_balance_fill: $DB_balance_fill VAC_balance_fill: $VAC_balance_fill\n";
|
|
|
|
$DBfill_needed[$camp_CIPct] = ($DBfill_shortage[$camp_CIPct] - $VAC_balance_fill);
|
|
$event_string.="Additional Balance Calls Needed For This Campaign: $DBfill_needed[$camp_CIPct]\n";
|
|
|
|
|
|
##### Get a listing of the servers in the campaign that have shortages of trunks
|
|
$full_servers='|';
|
|
$full_serversSQL='';
|
|
$stmtA = "SELECT server_ip FROM vicidial_campaign_server_stats where update_time > '$XDSQLdate' and local_trunk_shortage > 0 and campaign_id='$DBfill_campaign[$camp_CIPct]';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
$rec_count=0;
|
|
while ($sthArows > $rec_count)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$full_servers .= "$aryA[0]|";
|
|
$full_serversSQL .= "'$aryA[0]',";
|
|
$rec_count++;
|
|
}
|
|
$sthA->finish();
|
|
|
|
chop($full_serversSQL);
|
|
if (length($full_serversSQL)<6) {$full_serversSQL="''";}
|
|
$event_string.="SERVERS WITH TRUNK FULL for $DBfill_campaign[$camp_CIPct]: $full_servers |$full_serversSQL|";
|
|
&event_logger;
|
|
|
|
##### Check if there are any balance-enabled servers outside of the ones with trunk shortage
|
|
$stmtA = "SELECT count(*) FROM servers where vicidial_balance_active = 'Y' and server_ip NOT IN($full_serversSQL);";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$AVAIL_balance_servers = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
|
|
##################################################################################
|
|
##### CONTINUE IF THERE ARE BALANCE SERVERS AVAILABLE THAT ARE NOT IN TRUNK SHORTAGE, AND ADDITIONAL FILL CALLS ARE NEEDED
|
|
##################################################################################
|
|
if ( ($AVAIL_balance_servers > 0) && ($DBfill_needed[$camp_CIPct] > 0) )
|
|
{
|
|
$event_string="Balance Servers available: $AVAIL_balance_servers";
|
|
&event_logger;
|
|
|
|
$DB_camp_servers=0;
|
|
$DB_camp_servers_calls_placed=0;
|
|
@DB_camp_server_server_ip=@MT;
|
|
@DB_camp_server_max_vicidial_trunks=@MT;
|
|
@DB_camp_server_balance_trunks_offlimits=@MT;
|
|
@DB_camp_server_dedicated_trunks=@MT;
|
|
@DB_camp_server_trunk_restriction=@MT;
|
|
@DB_NONcamp_server_dedicated_trunks=@MT;
|
|
@DB_camp_server_available=@MT;
|
|
@DB_camp_server_trunks_to_dial=@MT;
|
|
##### Get the trunk settings for the campaign across all servers
|
|
$stmtA = "SELECT server_ip,max_vicidial_trunks,balance_trunks_offlimits,vicidial_balance_rank,asterisk_version,routing_prefix FROM servers where vicidial_balance_active = 'Y' and server_ip NOT IN($full_serversSQL) order by vicidial_balance_rank desc, server_ip;";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
$rec_count=0;
|
|
while ($sthArows > $rec_count)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$DB_camp_server_server_ip[$DB_camp_servers] = $aryA[0];
|
|
$DB_camp_server_max_vicidial_trunks[$DB_camp_servers] = $aryA[1];
|
|
$DB_camp_server_balance_trunks_offlimits[$DB_camp_servers] = $aryA[2];
|
|
$DB_camp_server_asterisk_version[$DB_camp_servers] = $aryA[4];
|
|
$DB_camp_server_routing_prefix[$DB_camp_servers] = $aryA[5];
|
|
$DB_camp_servers++;
|
|
$rec_count++;
|
|
}
|
|
$sthA->finish();
|
|
|
|
|
|
##################################################################################
|
|
##### LOOP THROUGH SERVERS, CALCULATE TRUNKS FOR EACH FOR THIS CAMPAIGN
|
|
##################################################################################
|
|
$server_CIPct = 0;
|
|
foreach(@DB_camp_server_server_ip)
|
|
{
|
|
$DB_camp_server_dedicated_trunks[$server_CIPct]=0;
|
|
$DB_camp_server_trunk_restriction[$server_CIPct]=0;
|
|
$DB_NONcamp_server_dedicated_trunks[$server_CIPct]=0;
|
|
$SERVER_CAMP_temp_avail[$server_CIPct]=0;
|
|
$SERVER_CAMP_temp_tally[$server_CIPct]=0;
|
|
##### Get the campaign-specific trunk settings for the campaign on this server
|
|
$stmtA = "SELECT dedicated_trunks,trunk_restriction FROM vicidial_server_trunks where server_ip='$DB_camp_server_server_ip[$server_CIPct]' and campaign_id='$DBfill_campaign[$camp_CIPct]';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$DB_camp_server_dedicated_trunks[$server_CIPct] = $aryA[0];
|
|
$DB_camp_server_trunk_restriction[$server_CIPct] = $aryA[1];
|
|
}
|
|
$sthA->finish();
|
|
|
|
##### Get the campaign-specific dedicated trunks count for other campaigns on this server
|
|
$stmtA = "SELECT sum(dedicated_trunks) FROM vicidial_server_trunks where server_ip='$DB_camp_server_server_ip[$server_CIPct]' and campaign_id NOT IN('$DBfill_campaign[$camp_CIPct]');";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$DB_NONcamp_server_dedicated_trunks[$server_CIPct] = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
|
|
$VAC_server_camp=0;
|
|
$VAC_server_NONcamp=0;
|
|
|
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where server_ip='$DB_camp_server_server_ip[$server_CIPct]' and campaign_id='$DBfill_campaign[$camp_CIPct]' and call_type='OUTBALANCE';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$VAC_server_BALcamp = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
|
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where server_ip='$DB_camp_server_server_ip[$server_CIPct]' and campaign_id='$DBfill_campaign[$camp_CIPct]';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$VAC_server_camp = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
|
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where server_ip='$DB_camp_server_server_ip[$server_CIPct]' and campaign_id!='$DBfill_campaign[$camp_CIPct]';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$VAC_server_NONcamp = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
|
|
if($DB) {print "VAC CALLS: |$VAC_server_camp|$VAC_server_NONcamp|$VAC_server_BALcamp|\n";}
|
|
if($DB) {print "SETTINGS: |$DB_camp_server_dedicated_trunks[$server_CIPct]|$DB_camp_server_max_vicidial_trunks[$server_CIPct]|$DB_camp_server_balance_trunks_offlimits[$server_CIPct]||\n";}
|
|
|
|
if ($DB_camp_server_trunk_restriction[$server_CIPct] =~ /MAXIMUM_LIMIT/)
|
|
{
|
|
$DB_camp_server_available[$server_CIPct] = $DB_camp_server_dedicated_trunks[$server_CIPct];
|
|
}
|
|
else
|
|
{
|
|
$DB_camp_server_available[$server_CIPct] = ( ($DB_camp_server_max_vicidial_trunks[$server_CIPct] - $DB_camp_server_balance_trunks_offlimits[$server_CIPct]) - $DB_NONcamp_server_dedicated_trunks[$server_CIPct]);
|
|
}
|
|
$SERVER_CAMP_temp_tally[$server_CIPct] = ($DBfill_needed[$camp_CIPct] - $DBfill_tally[$camp_CIPct]);
|
|
$SERVER_CAMP_temp_avail[$server_CIPct] = ( ($DB_camp_server_max_vicidial_trunks[$server_CIPct] - $VAC_server_camp) - $VAC_server_NONcamp);
|
|
$DB_camp_server_available[$server_CIPct] = ($DB_camp_server_available[$server_CIPct] - $VAC_server_BALcamp);
|
|
if ($DB_camp_server_available[$server_CIPct] < 0) {$DB_camp_server_available[$server_CIPct]=0;}
|
|
|
|
if($DB) {print "TEMPVALS: |$SERVER_CAMP_temp_tally[$server_CIPct]|$SERVER_CAMP_temp_avail[$server_CIPct]|$DB_camp_server_available[$server_CIPct]||\n";}
|
|
if ($DB_camp_server_available[$server_CIPct] >= $SERVER_CAMP_temp_tally[$server_CIPct])
|
|
{$DB_camp_server_trunks_to_dial[$server_CIPct] = $SERVER_CAMP_temp_tally[$server_CIPct];}
|
|
else
|
|
{$DB_camp_server_trunks_to_dial[$server_CIPct] = $DB_camp_server_available[$server_CIPct];}
|
|
|
|
if ($SERVER_CAMP_temp_avail[$server_CIPct] < $DB_camp_server_trunks_to_dial[$server_CIPct])
|
|
{$DB_camp_server_trunks_to_dial[$server_CIPct] = $SERVER_CAMP_temp_avail[$server_CIPct];}
|
|
|
|
$DBfill_tally[$camp_CIPct] = ($DBfill_tally[$camp_CIPct] + $DB_camp_server_trunks_to_dial[$server_CIPct]);
|
|
|
|
$event_string=" Server: $DB_camp_server_server_ip[$server_CIPct] AVAIL: $DB_camp_server_available[$server_CIPct] DIAL: $DB_camp_server_trunks_to_dial[$server_CIPct]";
|
|
$event_string.=" Campaign Dial Fill tally: $DBfill_tally[$camp_CIPct]/$DBfill_needed[$camp_CIPct]";
|
|
&event_logger;
|
|
|
|
$stmtA = "SELECT count(*) FROM vicidial_live_agents where ( (campaign_id='$DBfill_campaign[$camp_CIPct]') or (dial_campaign_id='$DBfill_campaign[$camp_CIPct]') ) and status NOT IN('PAUSED');";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
$LVA_count=0;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$LVA_count = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
|
|
if ($LVA_count > 0)
|
|
{
|
|
##################################################################################
|
|
##### PLACE THE CALLS
|
|
##################################################################################
|
|
$event_string="$DBfill_campaign[$camp_CIPct] $DB_camp_server_server_ip[$server_CIPct]: CALLING";
|
|
&event_logger;
|
|
$call_CMPIPct=0;
|
|
$lead_id_call_list='|';
|
|
my $UDaffected_rows=0;
|
|
$VALIDATEcalls_to_place = ($DBfill_needed[$camp_CIPct] - $DB_camp_servers_calls_placed);
|
|
if ($VALIDATEcalls_to_place < 0) {$VALIDATEcalls_to_place=0;}
|
|
if ($DB_camp_server_trunks_to_dial[$server_CIPct] > $VALIDATEcalls_to_place)
|
|
{
|
|
$event_string="Calls-to-place VALIDATE OVERRIDE: |$DB_camp_server_trunks_to_dial[$server_CIPct]|$VALIDATEcalls_to_place|$DBfill_needed[$camp_CIPct]|$DB_camp_servers_calls_placed|";
|
|
&event_logger;
|
|
$DB_camp_server_trunks_to_dial[$server_CIPct] = $VALIDATEcalls_to_place;
|
|
}
|
|
if ($call_CMPIPct < $DB_camp_server_trunks_to_dial[$server_CIPct])
|
|
{
|
|
$stmtA = "UPDATE vicidial_hopper set status='QUEUE', user='VDFC_$DB_camp_server_server_ip[$server_CIPct]' where campaign_id='$DBfill_campaign[$camp_CIPct]' and status='READY' order by priority desc,hopper_id LIMIT $DB_camp_server_trunks_to_dial[$server_CIPct];";
|
|
print "|$stmtA|\n";
|
|
$UDaffected_rows = $dbhA->do($stmtA);
|
|
print "hopper rows updated to QUEUE: |$UDaffected_rows|\n";
|
|
|
|
if ($UDaffected_rows)
|
|
{
|
|
$lead_id=''; $phone_code=''; $phone_number=''; $called_count='';
|
|
while ($call_CMPIPct < $UDaffected_rows)
|
|
{
|
|
$stmtA = "SELECT lead_id,alt_dial,source FROM vicidial_hopper where campaign_id='$DBfill_campaign[$camp_CIPct]' and status='QUEUE' and user='VDFC_$DB_camp_server_server_ip[$server_CIPct]' order by priority desc,hopper_id LIMIT 1;";
|
|
print "|$stmtA|\n";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
$rec_countCUSTDATA=0;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$lead_id = $aryA[0];
|
|
$alt_dial = $aryA[1];
|
|
$hopper_source = $aryA[2];
|
|
}
|
|
$sthA->finish();
|
|
|
|
if ($lead_id_call_list =~ /\|$lead_id\|/)
|
|
{
|
|
print "!!!!!!!!!!!!!!!!duplicate lead_id for this run: |$lead_id| $lead_id_call_list\n";
|
|
if ($SYSLOG)
|
|
{
|
|
open(DUPout, ">>$PATHlogs/VDFC_DUPLICATE.$file_date")
|
|
|| die "Can't open $PATHlogs/VDFC_DUPLICATE.$file_date: $!\n";
|
|
print DUPout "$now_date-----$lead_id_call_list-----$lead_id\n";
|
|
close(DUPout);
|
|
}
|
|
}
|
|
else
|
|
{
|
|
$stmtA = "UPDATE vicidial_hopper set status='INCALL' where lead_id='$lead_id';";
|
|
# print "|$stmtA|\n";
|
|
$UQaffected_rows = $dbhA->do($stmtA);
|
|
# print "hopper row updated to INCALL: |$UQaffected_rows|$lead_id|\n";
|
|
|
|
$stmtA = "SELECT list_id,gmt_offset_now,called_since_last_reset,phone_code,phone_number,address3,alt_phone,called_count,security_phrase,state,vendor_lead_code,source_id,title,first_name,middle_initial,last_name,address1,address2,city,province,postal_code,country_code,date_of_birth,email,comments,rank,owner FROM vicidial_list where lead_id='$lead_id';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
$rec_countCUSTDATA=0;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$list_id = $aryA[0];
|
|
$gmt_offset_now = $aryA[1];
|
|
$called_since_last_reset = $aryA[2];
|
|
$phone_code = $aryA[3];
|
|
$phone_number = $aryA[4];
|
|
$address3 = $aryA[5];
|
|
$alt_phone = $aryA[6];
|
|
$called_count = $aryA[7];
|
|
$security_phrase = $aryA[8];
|
|
$state = $aryA[9];
|
|
$vendor_id = $aryA[10];
|
|
$source_id = $aryA[11];
|
|
$title = $aryA[12];
|
|
$first_name = $aryA[13];
|
|
$middle_initial = $aryA[14];
|
|
$last_name = $aryA[15];
|
|
$address1 = $aryA[16];
|
|
$address2 = $aryA[17];
|
|
$city = $aryA[18];
|
|
$province = $aryA[19];
|
|
$postal_code = $aryA[20];
|
|
$country_code = $aryA[21];
|
|
$date_of_birth = $aryA[22];
|
|
$email = $aryA[23];
|
|
$comments = $aryA[24];
|
|
$rank = $aryA[25];
|
|
$owner = $aryA[26];
|
|
|
|
$rec_countCUSTDATA++;
|
|
}
|
|
$sthA->finish();
|
|
|
|
if ($rec_countCUSTDATA)
|
|
{
|
|
### BEGIN check for Dial Timeout Lead override for this lead ###
|
|
$DTL_override=0;
|
|
if ( (length($DBIPdial_timeout_lead_container[$camp_CIPct]) > 1) && ($DBIPdial_timeout_lead_container[$camp_CIPct] !~ /^DISABLED$/i) )
|
|
{
|
|
# Gather settings container for Call Quota Lead Ranking
|
|
$stmtA = "SELECT container_entry FROM vicidial_settings_containers where container_id='$DBIPdial_timeout_lead_container[$user_CIPct]';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$DBIPdial_timeout_lead_container_entry[$camp_CIPct] = $aryA[0];
|
|
$DBIPdial_timeout_lead_container_entry[$camp_CIPct] =~ s/\r|\t|\'|\"|\\//gi;
|
|
}
|
|
$sthA->finish();
|
|
|
|
$AD_field='';
|
|
$skip_line=0; $DTLOset=0;
|
|
$temp_DTL = $DBIPdial_timeout_lead_container_entry[$camp_CIPct];
|
|
if (length($temp_DTL) > 5)
|
|
{
|
|
@container_lines = split(/\n/,$temp_DTL);
|
|
$c=0;
|
|
foreach(@container_lines)
|
|
{
|
|
$container_lines[$c] =~ s/;.*|\r|\t//gi;
|
|
$container_lines[$c] =~ s/ => |=> | =>/=>/gi;
|
|
if (length($container_lines[$c]) > 3)
|
|
{
|
|
# define core settings
|
|
if ($container_lines[$c] =~ /^auto_dial_field/i)
|
|
{
|
|
$container_lines[$c] =~ s/auto_dial_field=>//gi;
|
|
$AD_field = $container_lines[$c];
|
|
}
|
|
else
|
|
{
|
|
if ($container_lines[$c] =~ /^manual_dial_field|^;/i)
|
|
{$skip_line++;}
|
|
else
|
|
{
|
|
# define dial timeouts
|
|
@temp_key_value = split(/=>/,$container_lines[$c]);
|
|
if ( ($AD_field eq 'vendor_lead_code') and ($vendor_id eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'source_id') and ($source_id eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'list_id') and ($list_id eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'gmt_offset_now') and ($gmt_offset_now eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'phone_code') and ($phone_code eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'title') and ($title eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'first_name') and ($first_name eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'middle_initial') and ($middle_initial eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'last_name') and ($last_name eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'address1') and ($address1 eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'address2') and ($address2 eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'address3') and ($address3 eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'city') and ($city eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'state') and ($state eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'province') and ($province eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'postal_code') and ($postal_code eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'country_code') and ($country_code eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'date_of_birth') and ($date_of_birth eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'alt_phone') and ($alt_phone eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'email') and ($email eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'security_phrase') and ($security_phrase eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'comments') and ($comments eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'called_count') and ($called_count eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'rank') and ($rank eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
if ( ($AD_field eq 'owner') and ($owner eq $temp_key_value[0]) )
|
|
{$DTL_override = $temp_key_value[1]; $DTLOset++;}
|
|
|
|
# $event_string = "| Dial Timeout Lead DEBUG: $c|$DTLOset|$AD_field|$lead_id|$temp_key_value[0]|$temp_key_value[1]|$DTL_override|$skip_line|$source_id|";
|
|
# &event_logger;
|
|
|
|
}
|
|
}
|
|
}
|
|
$c++;
|
|
}
|
|
# Dial Timeout Lead debug logging
|
|
$event_string = "| Dial Timeout Lead override: $DTLOset|$AD_field|$lead_id|$temp_key_value[0]|$temp_key_value[1]|$DTL_override|$skip_line|$c|";
|
|
&event_logger;
|
|
}
|
|
}
|
|
### END check for Dial Timeout Lead override for this lead ###
|
|
|
|
$campaign_cid_override='';
|
|
### gather list_id overrides
|
|
$stmtA = "SELECT campaign_cid_override FROM vicidial_lists where list_id='$list_id';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArowsL=$sthA->rows;
|
|
if ($sthArowsL > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$campaign_cid_override = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
|
|
### update called_count
|
|
$called_count++;
|
|
if ($called_since_last_reset =~ /^Y/)
|
|
{
|
|
if ($called_since_last_reset =~ /^Y$/) {$CSLR = 'Y1';}
|
|
else
|
|
{
|
|
$called_since_last_reset =~ s/^Y//gi;
|
|
$called_since_last_reset++;
|
|
$CSLR = "Y$called_since_last_reset";
|
|
}
|
|
}
|
|
else {$CSLR = 'Y';}
|
|
|
|
$LLCT_DATE_offset = ($LOCAL_GMT_OFF - $gmt_offset_now);
|
|
$LLCT_DATE_offset_epoch = ( $secX - ($LLCT_DATE_offset * 3600) );
|
|
($Lsec,$Lmin,$Lhour,$Lmday,$Lmon,$Lyear,$Lwday,$Lyday,$Lisdst) = localtime($LLCT_DATE_offset_epoch);
|
|
$Lyear = ($Lyear + 1900);
|
|
$Lmon++;
|
|
if ($Lmon < 10) {$Lmon = "0$Lmon";}
|
|
if ($Lmday < 10) {$Lmday = "0$Lmday";}
|
|
if ($Lhour < 10) {$Lhour = "0$Lhour";}
|
|
if ($Lmin < 10) {$Lmin = "0$Lmin";}
|
|
if ($Lsec < 10) {$Lsec = "0$Lsec";}
|
|
$LLCT_DATE = "$Lyear-$Lmon-$Lmday $Lhour:$Lmin:$Lsec";
|
|
|
|
if ( ($alt_dial =~ /ALT|ADDR3|X/) && ($DBIPautoaltdial[$user_CIPct] =~ /ALT|ADDR|X/) )
|
|
{
|
|
if ( ($alt_dial =~ /ALT/) && ($DBIPautoaltdial[$user_CIPct] =~ /ALT/) )
|
|
{
|
|
$alt_phone =~ s/\D//gi;
|
|
$phone_number = $alt_phone;
|
|
}
|
|
if ( ($alt_dial =~ /ADDR3/) && ($DBIPautoaltdial[$user_CIPct] =~ /ADDR3/) )
|
|
{
|
|
$address3 =~ s/\D//gi;
|
|
$phone_number = $address3;
|
|
}
|
|
if ( ($alt_dial =~ /^X/) && ($DBIPautoaltdial[$user_CIPct] =~ /^X/) )
|
|
{
|
|
if ($alt_dial =~ /LAST/)
|
|
{
|
|
$stmtA = "SELECT phone_code,phone_number FROM vicidial_list_alt_phones where lead_id='$lead_id' order by alt_phone_count desc limit 1;";
|
|
}
|
|
else
|
|
{
|
|
$Talt_dial = $alt_dial;
|
|
$Talt_dial =~ s/\D//gi;
|
|
$stmtA = "SELECT phone_code,phone_number FROM vicidial_list_alt_phones where lead_id='$lead_id' and alt_phone_count='$Talt_dial';";
|
|
}
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$phone_code = $aryA[0];
|
|
$phone_number = $aryA[1];
|
|
$phone_number =~ s/\D//gi;
|
|
}
|
|
$sthA->finish();
|
|
}
|
|
|
|
$stmtA = "UPDATE vicidial_list set called_since_last_reset='$CSLR', called_count='$called_count',user='VDAD',last_local_call_time='$LLCT_DATE' where lead_id='$lead_id';";
|
|
}
|
|
else
|
|
{
|
|
$stmtA = "UPDATE vicidial_list set called_since_last_reset='$CSLR', called_count='$called_count',user='VDAD',last_local_call_time='$LLCT_DATE' where lead_id='$lead_id';";
|
|
}
|
|
# update daily called counts for this lead
|
|
$stmtDC = "INSERT IGNORE INTO vicidial_lead_call_daily_counts SET lead_id='$lead_id',modify_date=NOW(),list_id='$PSCBlist_id',called_count_total='1',called_count_auto='1' ON DUPLICATE KEY UPDATE modify_date=NOW(),list_id='$PSCBlist_id',called_count_total=(called_count_total + 1),called_count_auto=(called_count_auto + 1);";
|
|
if ($staggered < 1)
|
|
{
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
$affected_rowsDC = $dbhA->do($stmtDC);
|
|
if ($DB) {print "LEAD UPDATE: $affected_rows|$stmtA|\n";}
|
|
if ($DB) {print "LEAD CALL COUNT UPDATE: $affected_rowsDC|$stmtDC|\n";}
|
|
}
|
|
else
|
|
{
|
|
$vl_updates[$staggered_ct] = $stmtA;
|
|
$vdc_updates[$staggered_ct] = $stmtDC;
|
|
}
|
|
|
|
$PADlead_id = sprintf("%010s", $lead_id); while (length($PADlead_id) > 10) {chop($PADlead_id);}
|
|
# VmddhhmmssLLLLLLLLLL Set the callerIDname to a unique call_id string
|
|
$VqueryCID = "V$CIDdate$PADlead_id";
|
|
|
|
if ( ( ($DBIPscheduled_callbacks_auto_reschedule[$camp_CIPct] !~ /DISABLED/) && (length($DBIPscheduled_callbacks_auto_reschedule[$camp_CIPct]) > 0) ) || ($hopper_source eq 'C') )
|
|
{
|
|
### gather vicidial_callbacks information for this lead, if any
|
|
$stmtA = "SELECT callback_id,callback_time,lead_status,list_id FROM vicidial_callbacks where lead_id='$lead_id' and status='LIVE' and recipient='ANYONE' order by callback_id limit 1;";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArowsPSCB=$sthA->rows;
|
|
if ($sthArowsPSCB > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$PSCBcallback_id = $aryA[0];
|
|
$PSCBcallback_time = $aryA[1];
|
|
$PSCBlead_status = $aryA[2];
|
|
$PSCBlist_id = $aryA[3];
|
|
}
|
|
$sthA->finish();
|
|
### insert record in recent callbacks table
|
|
if ($sthArowsPSCB > 0)
|
|
{
|
|
$stmtA = "INSERT INTO vicidial_recent_ascb_calls SET call_date=NOW(),callback_date='$PSCBcallback_time',callback_id='$PSCBcallback_id',caller_code='$VqueryCID',lead_id='$lead_id',server_ip='$DB_camp_server_server_ip[$server_CIPct]',orig_status='$PSCBlead_status',reschedule='$DBIPscheduled_callbacks_auto_reschedule[$camp_CIPct]',list_id='$PSCBlist_id',rescheduled='U';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
}
|
|
}
|
|
|
|
$stmtA = "DELETE FROM vicidial_hopper where lead_id='$lead_id';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
|
|
$CCID_on=0; $CCID='';
|
|
$local_DEF = 'Local/';
|
|
$local_AMP = '@';
|
|
$Local_out_prefix = '9';
|
|
$Local_dial_timeout = '60';
|
|
if ($DBIPdialtimeout[$camp_CIPct] > 4) {$Local_dial_timeout = $DBIPdialtimeout[$camp_CIPct];}
|
|
if ($DTL_override > 4) {$Local_dial_timeout = $DTL_override;}
|
|
$Local_dial_timeout = ($Local_dial_timeout * 1000);
|
|
if (length($DBIPdialprefix[$camp_CIPct]) > 0) {$Local_out_prefix = "$DBIPdialprefix[$camp_CIPct]";}
|
|
if (length($DBIPvdadexten[$camp_CIPct]) > 0) {$VDAD_dial_exten = "$DBIPvdadexten[$camp_CIPct]";}
|
|
else {$VDAD_dial_exten = "$answer_transfer_agent";}
|
|
|
|
if (length($DBIPcampaigncid[$camp_CIPct]) > 6) {$CCID = "$DBIPcampaigncid[$camp_CIPct]"; $CCID_on++;}
|
|
if (length($campaign_cid_override) > 6) {$CCID = "$campaign_cid_override"; $CCID_on++;}
|
|
else
|
|
{
|
|
if ($DBIPuse_custom_cid[$camp_CIPct] =~ /Y/)
|
|
{
|
|
$temp_CID = $security_phrase;
|
|
$temp_CID =~ s/\D//gi;
|
|
if (length($temp_CID) > 6)
|
|
{$CCID = "$temp_CID"; $CCID_on++;}
|
|
}
|
|
$CIDG_set=0;
|
|
if ($DBIPcid_group_id[$camp_CIPct] !~ /\-\-\-DISABLED\-\-\-/)
|
|
{
|
|
$stmtA = "SELECT cid_group_type FROM vicidial_cid_groups where cid_group_id='$DBIPcid_group_id[$camp_CIPct]';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$cid_group_type = $aryA[0];
|
|
$temp_CID='';
|
|
$temp_vcca='';
|
|
$temp_ac='';
|
|
|
|
if ($cid_group_type =~ /AREACODE/)
|
|
{
|
|
$temp_ac_two = substr("$phone_number", 0, 2);
|
|
$temp_ac_three = substr("$phone_number", 0, 3);
|
|
$temp_ac_four = substr("$phone_number", 0, 4);
|
|
$temp_ac_five = substr("$phone_number", 0, 5);
|
|
$stmtA = "SELECT outbound_cid,areacode FROM vicidial_campaign_cid_areacodes where campaign_id='$DBIPcid_group_id[$camp_CIPct]' and areacode IN('$temp_ac_two','$temp_ac_three','$temp_ac_four','$temp_ac_five') and active='Y' order by CAST(areacode as SIGNED INTEGER) asc, call_count_today desc limit 100000;";
|
|
}
|
|
if ($cid_group_type =~ /STATE/)
|
|
{
|
|
$temp_state = $state;
|
|
$stmtA = "SELECT outbound_cid,areacode FROM vicidial_campaign_cid_areacodes where campaign_id='$DBIPcid_group_id[$camp_CIPct]' and areacode IN('$temp_state') and active='Y' order by call_count_today desc limit 100000;";
|
|
}
|
|
if ($cid_group_type =~ /NONE/)
|
|
{
|
|
$stmtA = "SELECT outbound_cid,areacode FROM vicidial_campaign_cid_areacodes where campaign_id='$DBIPcid_group_id[$camp_CIPct]' and active='Y' order by call_count_today desc limit 100000;";
|
|
}
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
$act=0;
|
|
while ($sthArows > $act)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$temp_vcca = $aryA[0];
|
|
$temp_ac = $aryA[1];
|
|
$act++;
|
|
}
|
|
if ($act > 0)
|
|
{
|
|
$sthA->finish();
|
|
$stmtA="UPDATE vicidial_campaign_cid_areacodes set call_count_today=(call_count_today + 1) where campaign_id='$DBIPcid_group_id[$camp_CIPct]' and areacode='$temp_ac' and outbound_cid='$temp_vcca';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
|
|
if ($cid_group_type =~ /NONE/)
|
|
{
|
|
$stmtA="UPDATE vicidial_cid_groups set cid_auto_rotate_calls=(cid_auto_rotate_calls + 1) where cid_group_id='$DBIPcid_group_id[$camp_CIPct]';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
}
|
|
}
|
|
else
|
|
{$sthA->finish();}
|
|
$temp_CID = $temp_vcca;
|
|
$temp_CID =~ s/\D//gi;
|
|
if (length($temp_CID) > 6)
|
|
{$CCID = "$temp_CID"; $CCID_on++; $CIDG_set++;}
|
|
}
|
|
}
|
|
if ( ($DBIPuse_custom_cid[$camp_CIPct] =~ /AREACODE/) && ($CIDG_set < 1) )
|
|
{
|
|
$temp_CID='';
|
|
$temp_vcca='';
|
|
$temp_ac='';
|
|
$temp_ac_two = substr("$phone_number", 0, 2);
|
|
$temp_ac_three = substr("$phone_number", 0, 3);
|
|
$temp_ac_four = substr("$phone_number", 0, 4);
|
|
$temp_ac_five = substr("$phone_number", 0, 5);
|
|
$stmtA = "SELECT outbound_cid,areacode FROM vicidial_campaign_cid_areacodes where campaign_id='$DBfill_campaign[$camp_CIPct]' and areacode IN('$temp_ac_two','$temp_ac_three','$temp_ac_four','$temp_ac_five') and active='Y' order by CAST(areacode as SIGNED INTEGER) asc, call_count_today desc limit 100000;";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
$act=0;
|
|
while ($sthArows > $act)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$temp_vcca = $aryA[0];
|
|
$temp_ac = $aryA[1];
|
|
$act++;
|
|
}
|
|
if ($act > 0)
|
|
{
|
|
$sthA->finish();
|
|
$stmtA="UPDATE vicidial_campaign_cid_areacodes set call_count_today=(call_count_today + 1) where campaign_id='$DBfill_campaign[$camp_CIPct]' and areacode='$temp_ac' and outbound_cid='$temp_vcca';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
}
|
|
else
|
|
{$sthA->finish();}
|
|
$temp_CID = $temp_vcca;
|
|
$temp_CID =~ s/\D//gi;
|
|
if (length($temp_CID) > 6)
|
|
{$CCID = "$temp_CID"; $CCID_on++;}
|
|
}
|
|
}
|
|
|
|
if ($DBIPdialprefix[$camp_CIPct] =~ /x/i) {$Local_out_prefix = '';}
|
|
|
|
if ($RECcount)
|
|
{
|
|
if ( (length($RECprefix)>0) && ($called_count < $RECcount) )
|
|
{$Local_out_prefix .= "$RECprefix";}
|
|
}
|
|
|
|
if ($lists_update !~ /'$list_id'/) {$lists_update .= "'$list_id',"; $LUcount++;}
|
|
|
|
$lead_id_call_list .= "$lead_id|";
|
|
|
|
if (length($alt_dial)<1) {$alt_dial='MAIN';}
|
|
|
|
### whether to omit phone_code or not
|
|
if ($DBIPomitcode[$camp_CIPct] > 0)
|
|
{$Ndialstring = "$Local_out_prefix$phone_number";}
|
|
else
|
|
{$Ndialstring = "$Local_out_prefix$phone_code$phone_number";}
|
|
|
|
if (length($ext_context) < 1) {$ext_context='default';}
|
|
### use manager middleware-app to connect the next call to the meetme room
|
|
if ($CCID_on) {$CIDstring = "\"$VqueryCID\" <$CCID>";}
|
|
else {$CIDstring = "$VqueryCID";}
|
|
|
|
if ($staggered < 1)
|
|
{
|
|
%ast_ver_str = parse_asterisk_version($DB_camp_server_asterisk_version[$server_CIPct]);
|
|
if (( $ast_ver_str{major} = 1 ) && ($ast_ver_str{minor} > 11))
|
|
{
|
|
$VDAD_dial_exten = "$DB_camp_server_routing_prefix[$server_CIPct]$VDAD_dial_exten";
|
|
$event_string = "|VDAD_dial_exten = $VDAD_dial_exten|";
|
|
&event_logger;
|
|
}
|
|
|
|
### insert a NEW record to the vicidial_manager table to be processed
|
|
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$DB_camp_server_server_ip[$server_CIPct]','','Originate','$VqueryCID','Exten: $VDAD_dial_exten','Context: $ext_context','Channel: $local_DEF$Ndialstring$local_AMP$ext_context','Priority: 1','Callerid: $CIDstring','Timeout: $Local_dial_timeout','','','','VDACnote: $DBfill_campaign[$camp_CIPct]|$lead_id|$phone_code|$phone_number|OUTBALANCE|$alt_dial|$DBIPqueue_priority[$camp_CIPct]|$server_ip')";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
|
|
$event_string = "| number call dialed|$DBfill_campaign[$camp_CIPct]|$VqueryCID|$stmtA|$gmt_offset_now|$alt_dial|$DB_camp_server_server_ip[$server_CIPct]|$DB_camp_server_asterisk_version[$server_CIPct]";
|
|
&event_logger;
|
|
|
|
### insert a SENT record to the vicidial_auto_calls table
|
|
$stmtA = "INSERT INTO vicidial_auto_calls (server_ip,campaign_id,status,lead_id,callerid,phone_code,phone_number,call_time,call_type,alt_dial,queue_priority) values('$DB_camp_server_server_ip[$server_CIPct]','$DBfill_campaign[$camp_CIPct]','SENT','$lead_id','$VqueryCID','$phone_code','$phone_number','$SQLdate','OUTBALANCE','$alt_dial','$DBIPqueue_priority[$camp_CIPct]')";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
$calls_placed++;
|
|
|
|
### insert log record into vicidial_dial_log table
|
|
$stmtA = "INSERT INTO vicidial_dial_log SET caller_code='$VqueryCID',lead_id='$lead_id',server_ip='$DB_camp_server_server_ip[$server_CIPct]',call_date='$SQLdate',extension='$VDAD_dial_exten',channel='$local_DEF$Ndialstring$local_AMP$ext_context',timeout='$Local_dial_timeout',outbound_cid='$CIDstring',context='$ext_context';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
}
|
|
else
|
|
{
|
|
##### create dummy records to have their server_ip filled in at the stagger section
|
|
$vm_inserts[$staggered_ct] = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','XXXXXXXXXXXXXXX','','Originate','$VqueryCID','Exten: $VDAD_dial_exten','Context: $ext_context','Channel: $local_DEF$Ndialstring$local_AMP$ext_context','Priority: 1','Callerid: $CIDstring','Timeout: $Local_dial_timeout','','','','VDACnote: $DBfill_campaign[$camp_CIPct]|$lead_id|$phone_code|$phone_number|OUTBALANCE|$alt_dial|$DBIPqueue_priority[$camp_CIPct]|$server_ip')";
|
|
|
|
$vac_inserts[$staggered_ct] = "INSERT INTO vicidial_auto_calls (server_ip,campaign_id,status,lead_id,callerid,phone_code,phone_number,call_time,call_type,alt_dial,queue_priority) values('XXXXXXXXXXXXXXX','$DBfill_campaign[$camp_CIPct]','SENT','$lead_id','$VqueryCID','$phone_code','$phone_number','$SQLdate','OUTBALANCE','$alt_dial','$DBIPqueue_priority[$camp_CIPct]')";
|
|
|
|
$st_logged[$staggered_ct] = "$phone_number|$DBfill_campaign[$camp_CIPct]|$VqueryCID|$gmt_offset_now|$alt_dial|";
|
|
|
|
$vddl_inserts[$staggered_ct] = "INSERT INTO vicidial_dial_log SET caller_code='$VqueryCID',lead_id='$lead_id',server_ip='XXXXXXXXXXXXXXX',call_date='$SQLdate',extension='$VDAD_dial_exten',channel='$local_DEF$Ndialstring$local_AMP$ext_context',timeout='$Local_dial_timeout',outbound_cid='$CIDstring',context='$ext_context';";
|
|
|
|
$DB_camp_servers_calls_placed++;
|
|
$calls_placed++;
|
|
$staggered_ct++;
|
|
}
|
|
|
|
if ($staggered < 1)
|
|
{
|
|
### sleep for 2.5 hundredths of a second to not flood the server with new calls
|
|
# usleep(1*25*1000);
|
|
usleep(1*$per_call_delay*1000);
|
|
}
|
|
}
|
|
}
|
|
$call_CMPIPct++;
|
|
}
|
|
}
|
|
}
|
|
}
|
|
else
|
|
{
|
|
$event_string.="No Agents logged in, not dialing";
|
|
&event_logger;
|
|
}
|
|
|
|
$server_CIPct++;
|
|
}
|
|
}
|
|
else
|
|
{
|
|
$event_string.="No Balance Servers available that do not have a shortage, or no fill calls required";
|
|
&event_logger;
|
|
}
|
|
|
|
|
|
###############################################################################
|
|
###### BEGIN - experimental balanced FILL dialing ($staggered)
|
|
###############################################################################
|
|
if ( ($staggered > 0) && ($staggered_ct > 0) )
|
|
{
|
|
$staggered_fill=0;
|
|
$stmtA = "SELECT count(*),vicidial_balance_rank FROM servers where vicidial_balance_active = 'Y' group by vicidial_balance_rank order by vicidial_balance_rank desc;";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
$st_ct=0;
|
|
while ($sthArows > $st_ct)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$ST_count[$st_ct] = $aryA[0];
|
|
$ST_rank[$st_ct] = $aryA[1];
|
|
$st_ct++;
|
|
}
|
|
$sthA->finish();
|
|
|
|
##### gather available trunks on all servers and place calls
|
|
$staggered_rank_ct=0;
|
|
while ( ($st_ct > $staggered_rank_ct) && ($staggered_ct > $staggered_fill) )
|
|
{
|
|
$stmtA = "SELECT server_ip,asterisk_version,routing_prefix FROM servers where vicidial_balance_rank='$ST_rank[$staggered_rank_ct]' and vicidial_balance_active = 'Y' order by server_ip LIMIT $ST_count[$staggered_rank_ct];";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArowsSIPS=$sthA->rows;
|
|
$TOTAL_available=0;
|
|
$st_si_ct=0;
|
|
while ($sthArowsSIPS > $st_si_ct)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$ST_server_ip[$st_si_ct] = $aryA[0];
|
|
$ST_asterisk_version[$st_si_ct] = $aryA[1];
|
|
$ST_routing_prefix[$st_si_ct] = $aryA[2];
|
|
|
|
$io=0;
|
|
foreach(@DB_camp_server_server_ip)
|
|
{
|
|
if ( ($DB_camp_server_server_ip[$io] =~ /$ST_server_ip[$st_si_ct]/) && (length($DB_camp_server_server_ip[$io]) == length($ST_server_ip[$st_si_ct])) )
|
|
{
|
|
$ST_available[$st_si_ct] = $SERVER_CAMP_temp_avail[$io];
|
|
$ST_tally[$st_si_ct] = $SERVER_CAMP_temp_tally[$io];
|
|
$TOTAL_available = ($TOTAL_available + $ST_available[$st_si_ct]);
|
|
}
|
|
$io++;
|
|
}
|
|
$st_si_ct++;
|
|
}
|
|
$sthA->finish();
|
|
|
|
##### place calls
|
|
$failsafe_ct=0;
|
|
$RANK_calls_placed=0;
|
|
$st_si_loop=0;
|
|
$TEMP_server_ip = '';
|
|
$TEMP_asterisk_version = '';
|
|
$TEMP_routing_prefix = '';
|
|
$TEMP_vm_insert = '';
|
|
$TEMP_vac_insert = '';
|
|
$TEMP_vl_update = '';
|
|
$TEMP_st_logged = '';
|
|
$TEMP_vddl_inserts = '';
|
|
$TEMP_vm_insert = '';
|
|
$TEMP_vac_insert = '';
|
|
$TEMP_vddl_inserts = '';
|
|
|
|
while ( ($TOTAL_available > $RANK_calls_placed) && ($failsafe_ct < 99999) && ($staggered_fill <= $staggered_ct) )
|
|
{
|
|
$TEMP_server_ip = $ST_server_ip[$st_si_loop];
|
|
$TEMP_asterisk_version = $ST_asterisk_version[$st_si_loop];
|
|
$TEMP_routing_prefix = $ST_routing_prefix[$st_si_loop];
|
|
|
|
$TEMP_vm_insert = $vm_inserts[$staggered_fill];
|
|
$TEMP_vac_insert = $vac_inserts[$staggered_fill];
|
|
$TEMP_vl_update = $vl_updates[$staggered_fill];
|
|
$TEMP_vdc_update = $vdc_updates[$staggered_fill];
|
|
$TEMP_st_logged = $st_logged[$staggered_fill];
|
|
$TEMP_vddl_inserts = $vddl_inserts[$staggered_fill];
|
|
|
|
$TEMP_vm_insert =~ s/XXXXXXXXXXXXXXX/$TEMP_server_ip/gi;
|
|
$TEMP_vac_insert =~ s/XXXXXXXXXXXXXXX/$TEMP_server_ip/gi;
|
|
$TEMP_vddl_inserts =~ s/XXXXXXXXXXXXXXX/$TEMP_server_ip/gi;
|
|
|
|
# add the routing prefix for Asterisk 13+ systems
|
|
%ast_ver_str = parse_asterisk_version($TEMP_asterisk_version);
|
|
if (( $ast_ver_str{major} = 1 ) && ($ast_ver_str{minor} > 11))
|
|
{ $TEMP_vm_insert =~ s/Exten: /Exten: $TEMP_routing_prefix/gi; }
|
|
|
|
if (length($TEMP_vm_insert) > 20)
|
|
{
|
|
$affected_rows_vl = $dbhA->do($TEMP_vl_update);
|
|
$affected_rows_vdc = $dbhA->do($TEMP_vdc_update);
|
|
$affected_rows_vm = $dbhA->do($TEMP_vm_insert);
|
|
$affected_rows_vac = $dbhA->do($TEMP_vac_insert);
|
|
$affected_rows_vddl = $dbhA->do($TEMP_vddl_inserts);
|
|
|
|
if ($DB) {print "LEAD UPDATE: $affected_rows_vl|$TEMP_vl_update|\n";}
|
|
if ($DB) {print "LEAD CALL COUNT UPDATE: $affected_rows_vdc|$TEMP_vdc_update|\n";}
|
|
if ($DB) {print "VICIDIAL_MANAGER INSERT: $affected_rows_vm|$TEMP_vm_insert|\n";}
|
|
if ($DB) {print "VICIDIAL_AUTO_CALLS INSERT: $affected_rows_vac|$TEMP_vac_insert|\n";}
|
|
if ($DB) {print "VICIDIAL_DIAL_LOG INSERT: $affected_rows_vddl|$TEMP_vddl_inserts|\n";}
|
|
}
|
|
|
|
$event_string = "| number call stagger dialed|$TEMP_vm_insert|$TEMP_server_ip|$staggered_fill|$staggered_ct|$affected_rows_vm|$affected_rows_vac|$affected_rows_vl|$affected_rows_vddl $TEMP_st_logged";
|
|
&event_logger;
|
|
|
|
### sleep for 2.5 hundredths of a second to not flood the server with new calls
|
|
# usleep(1*25*1000);
|
|
usleep(1*$per_call_delay*1000);
|
|
|
|
$RANK_calls_placed++;
|
|
$staggered_fill++;
|
|
$failsafe_ct++;
|
|
$st_si_loop++;
|
|
if ($st_si_loop >= $st_si_ct)
|
|
{$st_si_loop=0;}
|
|
}
|
|
|
|
$staggered_rank_ct++;
|
|
}
|
|
}
|
|
$staggered_ct=0;
|
|
@ST_server_ip=@MT;
|
|
@ST_available=@MT;
|
|
@ST_tally=@MT;
|
|
@vm_inserts=@MT;
|
|
@vac_inserts=@MT;
|
|
@vl_updates=@MT;
|
|
@vdc_updates=@MT;
|
|
@st_logged=@MT;
|
|
@vddl_inserts=@MT;
|
|
###############################################################################
|
|
###### END - experimental balanced FILL dialing ($staggered)
|
|
###############################################################################
|
|
|
|
|
|
$temp_balance_total = ($DBfill_current_balance[$camp_CIPct] + $DBfill_tally[$camp_CIPct]);
|
|
if ($DB) {print "CURRENT FILL: $temp_balance_total = ($DBfill_current_balance[$camp_CIPct] + $DBfill_tally[$camp_CIPct])\n";}
|
|
$stmtA = "UPDATE vicidial_campaign_stats SET balance_trunk_fill='$temp_balance_total' where campaign_id='$DBfill_campaign[$camp_CIPct]';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
|
|
if ($calls_placed > 0)
|
|
{
|
|
$stmtA="UPDATE vicidial_campaigns SET campaign_calldate='$now_date' where campaign_id='$DBfill_campaign[$camp_CIPct]';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
$calls_placed=0;
|
|
}
|
|
|
|
$camp_CIPct++;
|
|
}
|
|
}
|
|
##################################################################################
|
|
##### END LOOP IF THERE ARE BALANCE SERVERS AND THERE ARE SHORTAGES
|
|
##################################################################################
|
|
else
|
|
{
|
|
if ($DB) {print "No Balance servers or no shortages\n";}
|
|
$stmtA = "UPDATE vicidial_campaign_stats SET balance_trunk_fill='0';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
|
|
$event_string.="No Balance Servers available or No Shortages";
|
|
&event_logger;
|
|
}
|
|
}
|
|
|
|
|
|
|
|
&get_time_now;
|
|
|
|
|
|
if ($LUcount > 0)
|
|
{
|
|
chop($lists_update);
|
|
$stmtA = "UPDATE vicidial_lists SET list_lastcalldate='$SQLdate' where list_id IN($lists_update);";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
$event_string = "| lastcalldate UPDATED $affected_rows|$lists_update|";
|
|
&event_logger;
|
|
}
|
|
|
|
|
|
|
|
###############################################################################
|
|
###### last, wait for a little bit and repeat the loop
|
|
###############################################################################
|
|
|
|
### sleep for 2 and a half seconds before beginning the loop again
|
|
usleep(1*$loop_delay*1000);
|
|
|
|
$endless_loop--;
|
|
if($DB){print STDERR "\nloop counter: |$endless_loop|\n";}
|
|
|
|
### putting a blank file called "VDADfull.kill" in the directory will automatically safely kill this program
|
|
if (-e "$PATHhome/VDADfull.kill")
|
|
{
|
|
unlink("$PATHhome/VDADfull.kill");
|
|
$endless_loop=0;
|
|
$one_day_interval=0;
|
|
print "\nPROCESS KILLED MANUALLY... EXITING\n\n"
|
|
}
|
|
if ($endless_loop =~ /0$/) # run every ten cycles (about 25 seconds)
|
|
{
|
|
### Grab Server values from the database
|
|
$stmtA = "SELECT vd_server_logs FROM servers where server_ip = '$VARserver_ip';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$DBvd_server_logs = $aryA[0];
|
|
if ($DBvd_server_logs =~ /Y/) {$SYSLOG = '1';}
|
|
else {$SYSLOG = '0';}
|
|
}
|
|
$sthA->finish();
|
|
|
|
### Grab Server values from the database in case they've changed
|
|
$stmtA = "SELECT max_vicidial_trunks,answer_transfer_agent,local_gmt,ext_context FROM servers where server_ip = '$server_ip';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$DBmax_vicidial_trunks = $aryA[0];
|
|
$DBanswer_transfer_agent= $aryA[1];
|
|
$DBSERVER_GMT = $aryA[2];
|
|
$DBext_context = $aryA[3];
|
|
if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;}
|
|
if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;}
|
|
if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;}
|
|
if ($DBext_context) {$ext_context = $DBext_context;}
|
|
}
|
|
$sthA->finish();
|
|
|
|
$event_string = "| updating server parameters $max_vicidial_trunks|$answer_transfer_agent|$SERVER_GMT|$ext_context|$DBvd_server_logs|$SYSLOG|";
|
|
&event_logger;
|
|
&get_time_now;
|
|
}
|
|
|
|
$stat_count++;
|
|
}
|
|
|
|
|
|
if($DB){print "DONE... Exiting... Goodbye... See you later... Not really, initiating next loop...\n";}
|
|
|
|
$event_string='HANGING UP|';
|
|
&event_logger;
|
|
|
|
$one_day_interval--;
|
|
}
|
|
|
|
$event_string='CLOSING DB CONNECTION|';
|
|
&event_logger;
|
|
|
|
|
|
$dbhA->disconnect();
|
|
|
|
|
|
if($DB){print "DONE... Exiting... Goodbye... See you later... Really I mean it this time\n";}
|
|
|
|
|
|
exit;
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
sub get_time_now #get the current date and time and epoch for logging call lengths and datetimes
|
|
{
|
|
$secX = time();
|
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime($secX);
|
|
$LOCAL_GMT_OFF = $SERVER_GMT;
|
|
$LOCAL_GMT_OFF_STD = $SERVER_GMT;
|
|
if ($isdst) {$LOCAL_GMT_OFF++;}
|
|
|
|
$GMT_now = ($secX - ($LOCAL_GMT_OFF * 3600));
|
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime($GMT_now);
|
|
if ($hour < 10) {$hour = "0$hour";}
|
|
if ($min < 10) {$min = "0$min";}
|
|
|
|
if ($DB) {print "TIME DEBUG: $LOCAL_GMT_OFF_STD|$LOCAL_GMT_OFF|$isdst| GMT: $hour:$min\n";}
|
|
|
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
|
$year = ($year + 1900);
|
|
$mon++;
|
|
if ($mon < 10) {$mon = "0$mon";}
|
|
if ($mday < 10) {$mday = "0$mday";}
|
|
if ($hour < 10) {$hour = "0$hour";}
|
|
if ($min < 10) {$min = "0$min";}
|
|
if ($sec < 10) {$sec = "0$sec";}
|
|
|
|
$now_date_epoch = time();
|
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
|
$file_date = "$year-$mon-$mday";
|
|
$CIDdate = "$mon$mday$hour$min$sec";
|
|
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
|
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
|
while (length($CIDdate) > 9) {$CIDdate =~ s/^.//gi;} # 0902235959 changed to 902235959
|
|
|
|
$BDtarget = ($secX - 10);
|
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
$Byear = ($Byear + 1900);
|
|
$Bmon++;
|
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
|
|
$PDtarget = ($secX - 30);
|
|
($Psec,$Pmin,$Phour,$Pmday,$Pmon,$Pyear,$Pwday,$Pyday,$Pisdst) = localtime($PDtarget);
|
|
$Pyear = ($Pyear + 1900);
|
|
$Pmon++;
|
|
if ($Pmon < 10) {$Pmon = "0$Pmon";}
|
|
if ($Pmday < 10) {$Pmday = "0$Pmday";}
|
|
if ($Phour < 10) {$Phour = "0$Phour";}
|
|
if ($Pmin < 10) {$Pmin = "0$Pmin";}
|
|
if ($Psec < 10) {$Psec = "0$Psec";}
|
|
$PDtsSQLdate = "$Pyear$Pmon$Pmday$Phour$Pmin$Psec";
|
|
$halfminSQLdate = "$Pyear-$Pmon-$Pmday $Phour:$Pmin:$Psec";
|
|
|
|
$XDtarget = ($secX - 1200);
|
|
($Xsec,$Xmin,$Xhour,$Xmday,$Xmon,$Xyear,$Xwday,$Xyday,$Xisdst) = localtime($XDtarget);
|
|
$Xyear = ($Xyear + 1900);
|
|
$Xmon++;
|
|
if ($Xmon < 10) {$Xmon = "0$Xmon";}
|
|
if ($Xmday < 10) {$Xmday = "0$Xmday";}
|
|
if ($Xhour < 10) {$Xhour = "0$Xhour";}
|
|
if ($Xmin < 10) {$Xmin = "0$Xmin";}
|
|
if ($Xsec < 10) {$Xsec = "0$Xsec";}
|
|
$XDSQLdate = "$Xyear-$Xmon-$Xmday $Xhour:$Xmin:$Xsec";
|
|
|
|
$TDtarget = ($secX - 600);
|
|
($Tsec,$Tmin,$Thour,$Tmday,$Tmon,$Tyear,$Twday,$Tyday,$Tisdst) = localtime($TDtarget);
|
|
$Tyear = ($Tyear + 1900);
|
|
$Tmon++;
|
|
if ($Tmon < 10) {$Tmon = "0$Tmon";}
|
|
if ($Tmday < 10) {$Tmday = "0$Tmday";}
|
|
if ($Thour < 10) {$Thour = "0$Thour";}
|
|
if ($Tmin < 10) {$Tmin = "0$Tmin";}
|
|
if ($Tsec < 10) {$Tsec = "0$Tsec";}
|
|
$TDSQLdate = "$Tyear-$Tmon-$Tmday $Thour:$Tmin:$Tsec";
|
|
}
|
|
|
|
|
|
sub event_logger
|
|
{
|
|
if ($DB) {print "$now_date|$event_string|\n";}
|
|
if ($SYSLOG)
|
|
{
|
|
### open the log file for writing ###
|
|
open(Lout, ">>$VDADLOGfile")
|
|
|| die "Can't open $VDADLOGfile: $!\n";
|
|
print Lout "$now_date|$event_string|\n";
|
|
close(Lout);
|
|
}
|
|
$event_string='';
|
|
}
|
|
|
|
|
|
|
|
# subroutine to parse the asterisk version
|
|
# and return a hash with the various part
|
|
sub parse_asterisk_version
|
|
{
|
|
# grab the arguments
|
|
my $ast_ver_str = $_[0];
|
|
|
|
# get everything after the - and put it in $ast_ver_postfix
|
|
my @hyphen_parts = split( /-/ , $ast_ver_str );
|
|
|
|
my $ast_ver_postfix = $hyphen_parts[1];
|
|
|
|
# now split everything before the - up by the .
|
|
my @dot_parts = split( /\./ , $hyphen_parts[0] );
|
|
|
|
my %ast_ver_hash;
|
|
|
|
if ( $dot_parts[0] <= 1 )
|
|
{
|
|
%ast_ver_hash = (
|
|
"major" => $dot_parts[0],
|
|
"minor" => $dot_parts[1],
|
|
"build" => $dot_parts[2],
|
|
"revision" => $dot_parts[3],
|
|
"postfix" => $ast_ver_postfix
|
|
);
|
|
}
|
|
|
|
# digium dropped the 1 from asterisk 10 but we still need it
|
|
if ( $dot_parts[0] > 1 )
|
|
{
|
|
%ast_ver_hash = (
|
|
"major" => 1,
|
|
"minor" => $dot_parts[0],
|
|
"build" => $dot_parts[1],
|
|
"revision" => $dot_parts[2],
|
|
"postfix" => $ast_ver_postfix
|
|
);
|
|
}
|
|
|
|
return ( %ast_ver_hash );
|
|
}
|