mattf
f9fe14d04f
Overhaul of Spanish Agent and Admin language translations based on new contributed language files Overhaul of Dutch Agent translation, and added contributed images git-svn-id: svn://192.168.202.10@2126 3d104415-ff17-0410-8863-d5cf3c621b8a
1525 lines
70 KiB
PHP
1525 lines
70 KiB
PHP
<?php
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# admin_modify_lead.php version 2.8
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#
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# ViciDial database administration modify lead in vicidial_list
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# admin_modify_lead.php
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#
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# this is the administration lead information modifier screen, the administrator
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# just needs to enter the leadID and then they can view and modify the
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# information in the record for that lead
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#
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# Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 60419-1705 - Added ability to change lead callback record from USERONLY to ANYONE or USERONLY-user
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# 60421-1459 - check GET/POST vars lines with isset to not trigger PHP NOTICES
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# 60609-1112 - Added DNC list addition if status changed to DNC
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# 60619-1539 - Added variable filtering to eliminate SQL injection attack threat
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# 61130-1639 - Added recording_log lookup and list for this lead_id
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# 61201-1136 - Added recording_log user(TSR) display and link
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# 70305-1133 - Changed to default CHECKED modify logs upon status change
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# 70424-1128 - Added campaign-specific statuses, reformatted recordings list
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# 70702-1259 - Added recording location link and truncation
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# 70906-2132 - Added closer_log records display
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# 80428-0144 - UTF8 cleanup
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# 80501-0454 - Added Hangup Reason to logs display
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# 80516-0936 - Cleanup of logging changes, added vicidial_agent_log display
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# 80701-0832 - Changed to allow for altering of main phone number
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# 80805-2106 - Changed comments to TEXTAREA
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# 81210-1529 - Added server recording display options
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# 90309-1829 - Added admin_log logging
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# 90508-0644 - Changed to PHP long tags
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# 90708-1549 - Added phone number dialed to outbound log
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# 90721-1246 - Added rank and owner as vicidial_list fields
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# 90917-2355 - Added extended alt phone entries
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# 100405-1333 - Changed to show logs of non-found leads
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# 100618-0148 - Added Middle name modify and fixes statuses list
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# 100622-0945 - Added field labels
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# 100703-1122 - Added custom fields display/edit
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# 100712-1416 - Added entry_list_id field to vicidial_list to preserve link to custom fields if any
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# 100924-1431 - Added Called Count display
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# 101127-1610 - Added ability to set a scheduled callback date and time
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# 110212-2041 - Added compatibility with definable scheduled callback statuses
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# 110215-1411 - Added display of call notes to log records
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# 110215-1717 - Changed empty lead_id behavior to be add-a-lead functionality
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# 110525-1827 - Added ivr log records display
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# 111103-1533 - Added admin_hide_phone_data and admin_hide_lead_data options
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# 120223-2249 - Removed logging of good login passwords if webroot writable is enabled
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# 120518-1004 - Fix for multi-line comments
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# 120529-1635 - Added User Group Campaign-Lists validation
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# 121116-1411 - Added QC functionality
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# 121130-1033 - Changed scheduled callback user ID field to be 20 characters, issue #467
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# 121222-2145 - Added email log
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# 130123-1940 - Added options.php option to allow display of non-selectable statuses
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# 130610-1049 - Finalized changing of all ereg instances to preg
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# 130621-1731 - Added filtering of input to prevent SQL injection attacks and new user auth
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# 130705-1726 - Minor change for encrypted password compatibility
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# 130901-0816 - Changed to mysqli PHP functions
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# 130926-2053 - Added option for viewing/modifying vicidial_list_archive leads
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# 140125-1100 - Fixed issue with Callback records having no campaign_id
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# 140304-2034 - Fixed issue with special characters in standard data fields
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#
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["vendor_id"])) {$vendor_id=$_GET["vendor_id"];}
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elseif (isset($_POST["vendor_id"])) {$vendor_id=$_POST["vendor_id"];}
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if (isset($_GET["phone"])) {$phone=$_GET["phone"];}
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elseif (isset($_POST["phone"])) {$phone=$_POST["phone"];}
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if (isset($_GET["old_phone"])) {$old_phone=$_GET["old_phone"];}
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elseif (isset($_POST["old_phone"])) {$old_phone=$_POST["old_phone"];}
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if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
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elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
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if (isset($_GET["title"])) {$title=$_GET["title"];}
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elseif (isset($_POST["title"])) {$title=$_POST["title"];}
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if (isset($_GET["first_name"])) {$first_name=$_GET["first_name"];}
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elseif (isset($_POST["first_name"])) {$first_name=$_POST["first_name"];}
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if (isset($_GET["middle_initial"])) {$middle_initial=$_GET["middle_initial"];}
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elseif (isset($_POST["middle_initial"])) {$middle_initial=$_POST["middle_initial"];}
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if (isset($_GET["last_name"])) {$last_name=$_GET["last_name"];}
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elseif (isset($_POST["last_name"])) {$last_name=$_POST["last_name"];}
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if (isset($_GET["phone_number"])) {$phone_number=$_GET["phone_number"];}
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elseif (isset($_POST["phone_number"])) {$phone_number=$_POST["phone_number"];}
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if (isset($_GET["end_call"])) {$end_call=$_GET["end_call"];}
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elseif (isset($_POST["end_call"])) {$end_call=$_POST["end_call"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["dispo"])) {$dispo=$_GET["dispo"];}
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elseif (isset($_POST["dispo"])) {$dispo=$_POST["dispo"];}
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if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];}
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elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];}
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if (isset($_GET["campaign_id"])) {$campaign_id=$_GET["campaign_id"];}
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elseif (isset($_POST["campaign_id"])) {$campaign_id=$_POST["campaign_id"];}
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if (isset($_GET["phone_code"])) {$phone_code=$_GET["phone_code"];}
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elseif (isset($_POST["phone_code"])) {$phone_code=$_POST["phone_code"];}
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if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
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elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
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if (isset($_GET["extension"])) {$extension=$_GET["extension"];}
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elseif (isset($_POST["extension"])) {$extension=$_POST["extension"];}
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if (isset($_GET["channel"])) {$channel=$_GET["channel"];}
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elseif (isset($_POST["channel"])) {$channel=$_POST["channel"];}
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if (isset($_GET["call_began"])) {$call_began=$_GET["call_began"];}
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elseif (isset($_POST["call_began"])) {$call_began=$_POST["call_began"];}
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if (isset($_GET["parked_time"])) {$parked_time=$_GET["parked_time"];}
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elseif (isset($_POST["parked_time"])) {$parked_time=$_POST["parked_time"];}
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if (isset($_GET["tsr"])) {$tsr=$_GET["tsr"];}
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elseif (isset($_POST["tsr"])) {$tsr=$_POST["tsr"];}
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if (isset($_GET["address1"])) {$address1=$_GET["address1"];}
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elseif (isset($_POST["address1"])) {$address1=$_POST["address1"];}
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if (isset($_GET["address2"])) {$address2=$_GET["address2"];}
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elseif (isset($_POST["address2"])) {$address2=$_POST["address2"];}
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if (isset($_GET["address3"])) {$address3=$_GET["address3"];}
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elseif (isset($_POST["address3"])) {$address3=$_POST["address3"];}
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if (isset($_GET["city"])) {$city=$_GET["city"];}
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elseif (isset($_POST["city"])) {$city=$_POST["city"];}
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if (isset($_GET["state"])) {$state=$_GET["state"];}
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elseif (isset($_POST["state"])) {$state=$_POST["state"];}
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if (isset($_GET["postal_code"])) {$postal_code=$_GET["postal_code"];}
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elseif (isset($_POST["postal_code"])) {$postal_code=$_POST["postal_code"];}
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if (isset($_GET["province"])) {$province=$_GET["province"];}
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elseif (isset($_POST["province"])) {$province=$_POST["province"];}
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if (isset($_GET["country_code"])) {$country_code=$_GET["country_code"];}
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elseif (isset($_POST["country_code"])) {$country_code=$_POST["country_code"];}
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if (isset($_GET["alt_phone"])) {$alt_phone=$_GET["alt_phone"];}
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elseif (isset($_POST["alt_phone"])) {$alt_phone=$_POST["alt_phone"];}
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if (isset($_GET["email"])) {$email=$_GET["email"];}
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elseif (isset($_POST["email"])) {$email=$_POST["email"];}
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if (isset($_GET["security"])) {$security=$_GET["security"];}
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elseif (isset($_POST["security"])) {$security=$_POST["security"];}
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if (isset($_GET["comments"])) {$comments=$_GET["comments"];}
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elseif (isset($_POST["comments"])) {$comments=$_POST["comments"];}
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if (isset($_GET["status"])) {$status=$_GET["status"];}
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elseif (isset($_POST["status"])) {$status=$_POST["status"];}
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if (isset($_GET["rank"])) {$rank=$_GET["rank"];}
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elseif (isset($_POST["rank"])) {$rank=$_POST["rank"];}
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if (isset($_GET["owner"])) {$owner=$_GET["owner"];}
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elseif (isset($_POST["owner"])) {$owner=$_POST["owner"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["INVIA"])) {$INVIA=$_GET["INVIA"];}
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elseif (isset($_POST["INVIA"])) {$INVIA=$_POST["INVIA"];}
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if (isset($_GET["CBchangeUSERtoANY"])) {$CBchangeUSERtoANY=$_GET["CBchangeUSERtoANY"];}
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elseif (isset($_POST["CBchangeUSERtoANY"])) {$CBchangeUSERtoANY=$_POST["CBchangeUSERtoANY"];}
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if (isset($_GET["CBchangeUSERtoUSER"])) {$CBchangeUSERtoUSER=$_GET["CBchangeUSERtoUSER"];}
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elseif (isset($_POST["CBchangeUSERtoUSER"])) {$CBchangeUSERtoUSER=$_POST["CBchangeUSERtoUSER"];}
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if (isset($_GET["CBchangeANYtoUSER"])) {$CBchangeANYtoUSER=$_GET["CBchangeANYtoUSER"];}
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elseif (isset($_POST["CBchangeANYtoUSER"])) {$CBchangeANYtoUSER=$_POST["CBchangeANYtoUSER"];}
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if (isset($_GET["CBchangeDATE"])) {$CBchangeDATE=$_GET["CBchangeDATE"];}
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elseif (isset($_POST["CBchangeDATE"])) {$CBchangeDATE=$_POST["CBchangeDATE"];}
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if (isset($_GET["callback_id"])) {$callback_id=$_GET["callback_id"];}
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elseif (isset($_POST["callback_id"])) {$callback_id=$_POST["callback_id"];}
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if (isset($_GET["CBuser"])) {$CBuser=$_GET["CBuser"];}
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elseif (isset($_POST["CBuser"])) {$CBuser=$_POST["CBuser"];}
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if (isset($_GET["modify_logs"])) {$modify_logs=$_GET["modify_logs"];}
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elseif (isset($_POST["modify_logs"])) {$modify_logs=$_POST["modify_logs"];}
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if (isset($_GET["modify_closer_logs"])) {$modify_closer_logs=$_GET["modify_closer_logs"];}
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elseif (isset($_POST["modify_closer_logs"])) {$modify_closer_logs=$_POST["modify_closer_logs"];}
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if (isset($_GET["modify_agent_logs"])) {$modify_agent_logs=$_GET["modify_agent_logs"];}
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elseif (isset($_POST["modify_agent_logs"])) {$modify_agent_logs=$_POST["modify_agent_logs"];}
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if (isset($_GET["add_closer_record"])) {$add_closer_record=$_GET["add_closer_record"];}
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elseif (isset($_POST["add_closer_record"])) {$add_closer_record=$_POST["add_closer_record"];}
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if (isset($_POST["appointment_date"])) {$appointment_date=$_POST["appointment_date"];}
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elseif (isset($_GET["appointment_date"])) {$appointment_date=$_GET["appointment_date"];}
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if (isset($_POST["appointment_time"])) {$appointment_time=$_POST["appointment_time"];}
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elseif (isset($_GET["appointment_time"])) {$appointment_time=$_GET["appointment_time"];}
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if (isset($_GET["CBstatus"])) {$CBstatus=$_GET["CBstatus"];}
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elseif (isset($_POST["CBstatus"])) {$CBstatus=$_POST["CBstatus"];}
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if (isset($_GET["archive_search"])) {$archive_search=$_GET["archive_search"];}
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elseif (isset($_POST["archive_search"])) {$archive_search=$_POST["archive_search"];}
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if ($archive_search=="Yes") {$vl_table="vicidial_list_archive";}
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else {$vl_table="vicidial_list"; $archive_search="No";}
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$STARTtime = date("U");
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$TODAY = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$date = date("r");
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$ip = getenv("REMOTE_ADDR");
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$browser = getenv("HTTP_USER_AGENT");
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$nonselectable_statuses=0;
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if (file_exists('options.php'))
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{
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require('options.php');
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}
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$selectableSQL = "where selectable='Y'";
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$selectableSQLand = "and selectable='Y'";
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if ($nonselectable_statuses > 0)
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{$selectableSQL=''; $selectableSQLand='';}
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,custom_fields_enabled,webroot_writable,allow_emails FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$custom_fields_enabled = $row[1];
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$webroot_writable = $row[2];
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$allow_emails = $row[3];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/','',$PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/','',$PHP_AUTH_PW);
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$old_phone = preg_replace('/[^0-9]/','',$old_phone);
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$phone_number = preg_replace('/[^0-9]/','',$phone_number);
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$alt_phone = preg_replace('/[^0-9]/','',$alt_phone);
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} # end of non_latin
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else
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{
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$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
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}
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if (strlen($phone_number)<6) {$phone_number=$old_phone;}
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$auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'',1);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth < 1)
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{
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$VDdisplayMESSAGE = "Login incorrect, please try again";
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = "Too many login attempts, try again in 15 minutes";
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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$rights_stmt = "SELECT modify_leads from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rights_rslt=mysql_to_mysqli($rights_stmt, $link);
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$rights_row=mysqli_fetch_row($rights_rslt);
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$modify_leads = $rights_row[0];
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# check their permissions
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if ( $modify_leads < 1 )
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{
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header ("Content-type: text/html; charset=utf-8");
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echo "You do not have permissions to modify leads\n";
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exit;
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}
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$stmt="SELECT full_name,modify_leads,admin_hide_lead_data,admin_hide_phone_data,user_group,user_level from vicidial_users where user='$PHP_AUTH_USER';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGfullname = $row[0];
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$LOGmodify_leads = $row[1];
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$LOGadmin_hide_lead_data = $row[2];
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$LOGadmin_hide_phone_data = $row[3];
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$LOGuser_group = $row[4];
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$LOGuser_level = $row[5];
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$LOGallowed_listsSQL='';
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$stmt="SELECT allowed_campaigns from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {$HTML_text.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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if (!preg_match('/\-ALL/i', $LOGallowed_campaigns))
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{
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$rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns);
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$rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL);
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$LOGallowed_campaignsSQL = "and campaign_id IN('$rawLOGallowed_campaignsSQL')";
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$whereLOGallowed_campaignsSQL = "where campaign_id IN('$rawLOGallowed_campaignsSQL')";
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$stmt="SELECT list_id from vicidial_lists $whereLOGallowed_campaignsSQL;";
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$rslt=mysql_to_mysqli($stmt, $link);
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$lists_to_print = mysqli_num_rows($rslt);
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$o=0;
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while ($lists_to_print > $o)
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{
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$rowx=mysqli_fetch_row($rslt);
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$camp_lists .= "'$rowx[0]',";
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$o++;
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}
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$camp_lists = preg_replace('/.$/i','',$camp_lists);;
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if (strlen($camp_lists)<2) {$camp_lists="''";}
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$LOGallowed_listsSQL = "and list_id IN($camp_lists)";
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$whereLOGallowed_listsSQL = "where list_id IN($camp_lists)";
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}
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$label_title = 'Title';
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$label_first_name = 'First';
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$label_middle_initial = 'MI';
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$label_last_name = 'Last';
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$label_address1 = 'Address1';
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$label_address2 = 'Address2';
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$label_address3 = 'Address3';
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$label_city = 'Citta`';
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$label_state = 'State';
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$label_province = 'Provincia';
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$label_postal_code = 'CAP';
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$label_vendor_lead_code = 'Vendor ID';
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$label_gender = 'Sesso';
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$label_phone_number = 'Phone';
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$label_phone_code = 'DialCode';
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$label_alt_phone = 'Alt. Phone';
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$label_security_phrase = 'Show';
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$label_email = 'Email';
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$label_comments = 'Note';
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### find any custom field labels
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$stmt="SELECT label_title,label_first_name,label_middle_initial,label_last_name,label_address1,label_address2,label_address3,label_city,label_state,label_province,label_postal_code,label_vendor_lead_code,label_gender,label_phone_number,label_phone_code,label_alt_phone,label_security_phrase,label_email,label_comments from system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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if (strlen($row[0])>0) {$label_title = $row[0];}
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if (strlen($row[1])>0) {$label_first_name = $row[1];}
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if (strlen($row[2])>0) {$label_middle_initial = $row[2];}
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if (strlen($row[3])>0) {$label_last_name = $row[3];}
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if (strlen($row[4])>0) {$label_address1 = $row[4];}
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if (strlen($row[5])>0) {$label_address2 = $row[5];}
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if (strlen($row[6])>0) {$label_address3 = $row[6];}
|
|
if (strlen($row[7])>0) {$label_city = $row[7];}
|
|
if (strlen($row[8])>0) {$label_state = $row[8];}
|
|
if (strlen($row[9])>0) {$label_province = $row[9];}
|
|
if (strlen($row[10])>0) {$label_postal_code = $row[10];}
|
|
if (strlen($row[11])>0) {$label_vendor_lead_code = $row[11];}
|
|
if (strlen($row[12])>0) {$label_gender = $row[12];}
|
|
if (strlen($row[13])>0) {$label_phone_number = $row[13];}
|
|
if (strlen($row[14])>0) {$label_phone_code = $row[14];}
|
|
if (strlen($row[15])>0) {$label_alt_phone = $row[15];}
|
|
if (strlen($row[16])>0) {$label_security_phrase = $row[16];}
|
|
if (strlen($row[17])>0) {$label_email = $row[17];}
|
|
if (strlen($row[18])>0) {$label_comments = $row[18];}
|
|
|
|
|
|
### find out if status(dispo) is a scheduled callback status
|
|
$scheduled_callback='';
|
|
$stmt="SELECT scheduled_callback from vicidial_statuses where status='$dispo';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$scb_count_to_print = mysqli_num_rows($rslt);
|
|
if ($scb_count_to_print > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if (strlen($row[0])>0) {$scheduled_callback = $row[0];}
|
|
}
|
|
$stmt="SELECT scheduled_callback from vicidial_campaign_statuses where status='$dispo';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$scb_count_to_print = mysqli_num_rows($rslt);
|
|
if ($scb_count_to_print > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if (strlen($row[0])>0) {$scheduled_callback = $row[0];}
|
|
}
|
|
|
|
?>
|
|
<html>
|
|
<head>
|
|
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
|
|
<title>ADMINISTRATION: Registro del Lead modificado</title>
|
|
<script language="JavaScript" src="calendar_db.js"></script>
|
|
<link rel="stylesheet" href="calendar.css">
|
|
</head>
|
|
<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
|
|
<CENTER><FONT FACE="Courier" COLOR=BLACK SIZE=3>
|
|
<?php
|
|
echo "<a href=\"./admin.php?ADD=100\">ADMINISTRATION</a>: Registro del Lead modificado<BR>\n";
|
|
|
|
if ($lead_id == 'NEW')
|
|
{
|
|
$comments = preg_replace("/\n/",'!N',$comments);
|
|
$comments = preg_replace("/\r/",'',$comments);
|
|
$stmt="INSERT INTO vicidial_list set status='" . mysqli_real_escape_string($link, $status) . "',title='" . mysqli_real_escape_string($link, $title) . "',first_name='" . mysqli_real_escape_string($link, $first_name) . "',middle_initial='" . mysqli_real_escape_string($link, $middle_initial) . "',last_name='" . mysqli_real_escape_string($link, $last_name) . "',address1='" . mysqli_real_escape_string($link, $address1) . "',address2='" . mysqli_real_escape_string($link, $address2) . "',address3='" . mysqli_real_escape_string($link, $address3) . "',city='" . mysqli_real_escape_string($link, $city) . "',state='" . mysqli_real_escape_string($link, $state) . "',province='" . mysqli_real_escape_string($link, $province) . "',postal_code='" . mysqli_real_escape_string($link, $postal_code) . "',country_code='" . mysqli_real_escape_string($link, $country_code) . "',alt_phone='" . mysqli_real_escape_string($link, $alt_phone) . "',phone_number='$phone_number',phone_code='$phone_code',email='" . mysqli_real_escape_string($link, $email) . "',security_phrase='" . mysqli_real_escape_string($link, $security) . "',comments='" . mysqli_real_escape_string($link, $comments) . "',rank='" . mysqli_real_escape_string($link, $rank) . "',owner='" . mysqli_real_escape_string($link, $owner) . "',vendor_lead_code='" . mysqli_real_escape_string($link, $vendor_id) . "', list_id='" . mysqli_real_escape_string($link, $list_id) . "'";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$affected_rows = mysqli_affected_rows($link);
|
|
if ($affected_rows > 0)
|
|
{
|
|
$lead_id = mysqli_insert_id($link);
|
|
echo "Il piombo è stato aggiunto: $lead_id<BR><BR>\n";
|
|
$end_call=0;
|
|
}
|
|
else
|
|
{echo "ERRORE: Il piombo non sono stati aggiunti, per favore torna indietro e guardare a ciò che hai inserito<BR><BR>\n";}
|
|
}
|
|
else
|
|
{
|
|
$stmt="SELECT count(*) from $vl_table where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysqli_fetch_row($rslt);
|
|
$lead_exists = $row[0];
|
|
|
|
$stmt="SELECT count(*) from $vl_table where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' $LOGallowed_listsSQL";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysqli_fetch_row($rslt);
|
|
$lead_count = $row[0];
|
|
if ( ($lead_exists > 0) and ($lead_count < 1) )
|
|
{
|
|
echo "lead does not exist\n";
|
|
exit;
|
|
}
|
|
}
|
|
|
|
if (strlen($lead_id) < 1)
|
|
{$lead_id = 'NEW';}
|
|
|
|
if ($end_call > 0)
|
|
{
|
|
$comments = preg_replace("/\n/",'!N',$comments);
|
|
$comments = preg_replace("/\r/",'',$comments);
|
|
### update the lead record in the vicidial_list table
|
|
$stmt="UPDATE $vl_table set status='" . mysqli_real_escape_string($link, $status) . "',title='" . mysqli_real_escape_string($link, $title) . "',first_name='" . mysqli_real_escape_string($link, $first_name) . "',middle_initial='" . mysqli_real_escape_string($link, $middle_initial) . "',last_name='" . mysqli_real_escape_string($link, $last_name) . "',address1='" . mysqli_real_escape_string($link, $address1) . "',address2='" . mysqli_real_escape_string($link, $address2) . "',address3='" . mysqli_real_escape_string($link, $address3) . "',city='" . mysqli_real_escape_string($link, $city) . "',state='" . mysqli_real_escape_string($link, $state) . "',province='" . mysqli_real_escape_string($link, $province) . "',postal_code='" . mysqli_real_escape_string($link, $postal_code) . "',country_code='" . mysqli_real_escape_string($link, $country_code) . "',alt_phone='" . mysqli_real_escape_string($link, $alt_phone) . "',phone_number='$phone_number',phone_code='$phone_code',email='" . mysqli_real_escape_string($link, $email) . "',security_phrase='" . mysqli_real_escape_string($link, $security) . "',comments='" . mysqli_real_escape_string($link, $comments) . "',rank='" . mysqli_real_escape_string($link, $rank) . "',owner='" . mysqli_real_escape_string($link, $owner) . "',vendor_lead_code='" . mysqli_real_escape_string($link, $vendor_id) . "' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
echo "informazione modificata<BR><BR>\n";
|
|
echo "<a href=\"$PHP_SELF?lead_id=$lead_id&DB=$DB&archive_search=$archive_search\">Go back to the lead modification page</a><BR><BR>\n";
|
|
echo "<form><input type=button value=\"Chiudi Questa Finestra\" onClick=\"javascript:window.close();\"></form>\n";
|
|
|
|
### LOG INSERTION Admin Log Table ###
|
|
$SQL_log = "$stmt|";
|
|
$SQL_log = preg_replace('/;/', '', $SQL_log);
|
|
$SQL_log = addslashes($SQL_log);
|
|
$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$PHP_AUTH_USER', ip_address='$ip', event_section='LEADS', event_type='MODIFY', record_id='$lead_id', event_code='ADMIN MODIFY LEAD', event_sql=\"$SQL_log\", event_notes='';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
if ( ($dispo != $status) and ($dispo == 'CBHOLD') )
|
|
{
|
|
### inactivate vicidial_callbacks record for this lead
|
|
$stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status='ACTIVE';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record inactivated: $lead_id<BR>\n";
|
|
}
|
|
if ( ($dispo != $status) and ( ($dispo == 'CALLBK') or ($scheduled_callback == 'Y') ) )
|
|
{
|
|
### inactivate vicidial_callbacks record for this lead
|
|
$stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status IN('ACTIVE','LIVE');";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record inactivated: $lead_id<BR>\n";
|
|
}
|
|
|
|
if ( ($dispo != $status) and ($status == 'CBHOLD') )
|
|
{
|
|
### find any vicidial_callback records for this lead
|
|
$stmt="SELECT callback_id from vicidial_callbacks where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status IN('ACTIVE','LIVE') order by callback_id desc LIMIT 1;";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$CBM_to_print = mysqli_num_rows($rslt);
|
|
if ($CBM_to_print > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$callback_id = $rowx[0];
|
|
}
|
|
else
|
|
{
|
|
$tomorrow = date("Y-m-d", mktime(date("H"),date("i"),date("s"),date("m"),date("d")+1,date("Y")));
|
|
$CLEAN_campaign_id = mysqli_real_escape_string($link, $campaign_id);
|
|
$CLEAN_campaign_id = preg_replace("/'|\"|\\\\|;/","",$CLEAN_campaign_id);
|
|
$CLEAN_campaign_id = preg_replace('/[^-_0-9a-zA-Z]/','',$CLEAN_campaign_id);
|
|
|
|
if (strlen($CLEAN_campaign_id)<1)
|
|
{
|
|
$stmt="SELECT campaign_id from vicidial_lists where list_id='" . mysqli_real_escape_string($link, $list_id) . "';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$cidvl_count_to_print = mysqli_num_rows($rslt);
|
|
if ($cidvl_count_to_print > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if (strlen($row[0])>0) {$CLEAN_campaign_id = $row[0];}
|
|
}
|
|
}
|
|
|
|
$stmt="INSERT INTO vicidial_callbacks SET lead_id='" . mysqli_real_escape_string($link, $lead_id) . "',recipient='ANYONE',status='ACTIVE',user='$PHP_AUTH_USER',user_group='ADMIN',list_id='" . mysqli_real_escape_string($link, $list_id) . "',callback_time='$tomorrow 12:00:00',entry_time='$NOW_TIME',comments='',campaign_id='$CLEAN_campaign_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
echo "<BR>Scheduled Callback added: $lead_id - $phone_number<BR>\n";
|
|
}
|
|
}
|
|
|
|
|
|
if ( ($dispo != $status) and ($status == 'DNC') )
|
|
{
|
|
### add lead to the internal DNC list
|
|
$stmt="INSERT INTO vicidial_dnc (phone_number) values('" . mysqli_real_escape_string($link, $phone_number) . "');";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
echo "<BR>Lead added to DNC List: $lead_id - $phone_number<BR>\n";
|
|
}
|
|
### update last record in vicidial_log table
|
|
if (($dispo != $status) and ($modify_logs > 0))
|
|
{
|
|
$stmt="UPDATE vicidial_log set status='" . mysqli_real_escape_string($link, $status) . "' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by call_date desc limit 1";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
}
|
|
|
|
### update last record in vicidial_closer_log table
|
|
if (($dispo != $status) and ($modify_closer_logs > 0))
|
|
{
|
|
$stmt="UPDATE vicidial_closer_log set status='" . mysqli_real_escape_string($link, $status) . "' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by call_date desc limit 1";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
}
|
|
|
|
### update last record in vicidial_agent_log table
|
|
if (($dispo != $status) and ($modify_agent_logs > 0))
|
|
{
|
|
$stmt="UPDATE vicidial_agent_log set status='" . mysqli_real_escape_string($link, $status) . "' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by agent_log_id desc limit 1";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
}
|
|
|
|
if ($add_closer_record > 0)
|
|
{
|
|
$comments = preg_replace("/\n/",'!N',$comments);
|
|
$comments = preg_replace("/\r/",'',$comments);
|
|
### insert a NEW record to the vicidial_closer_log table
|
|
$stmt="INSERT INTO vicidial_closer_log (lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed) values('" . mysqli_real_escape_string($link, $lead_id) . "','" . mysqli_real_escape_string($link, $list_id) . "','" . mysqli_real_escape_string($link, $campaign_id) . "','" . mysqli_real_escape_string($link, $parked_time) . "','$NOW_TIME','$STARTtime','1','" . mysqli_real_escape_string($link, $status) . "','" . mysqli_real_escape_string($link, $phone_code) . "','" . mysqli_real_escape_string($link, $phone_number) . "','$PHP_AUTH_USER','" . mysqli_real_escape_string($link, $comments) . "','Y')";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
}
|
|
|
|
|
|
}
|
|
else
|
|
{
|
|
|
|
if ($CBchangeUSERtoANY == 'YES')
|
|
{
|
|
### set vicidial_callbacks record to an ANYONE callback for this lead
|
|
$stmt="UPDATE vicidial_callbacks set recipient='ANYONE' where callback_id='" . mysqli_real_escape_string($link, $callback_id) . "';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record changed to ANYONE<BR>\n";
|
|
}
|
|
if ($CBchangeUSERtoUSER == 'YES')
|
|
{
|
|
### set vicidial_callbacks record to a different USERONLY callback record for this lead
|
|
$stmt="UPDATE vicidial_callbacks set user='" . mysqli_real_escape_string($link, $CBuser) . "' where callback_id='" . mysqli_real_escape_string($link, $callback_id) . "';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record user changed to $CBuser<BR>\n";
|
|
}
|
|
if ($CBchangeANYtoUSER == 'YES')
|
|
{
|
|
### set vicidial_callbacks record to an USERONLY callback for this lead
|
|
$stmt="UPDATE vicidial_callbacks set user='" . mysqli_real_escape_string($link, $CBuser) . "',recipient='USERONLY' where callback_id='" . mysqli_real_escape_string($link, $callback_id) . "';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record changed to USERONLY, user: $CBuser<BR>\n";
|
|
}
|
|
|
|
if ($CBchangeDATE == 'YES')
|
|
{
|
|
$comments = preg_replace("/\n/",' ',$comments);
|
|
$comments = preg_replace("/\r/",'',$comments);
|
|
### change date/time of vicidial_callbacks record for this lead
|
|
$stmt="UPDATE vicidial_callbacks set callback_time='" . mysqli_real_escape_string($link, $appointment_date) . " " . mysqli_real_escape_string($link, $appointment_time) . "',comments='" . mysqli_real_escape_string($link, $comments) . "',lead_status='" . mysqli_real_escape_string($link, $CBstatus) . "' where callback_id='" . mysqli_real_escape_string($link, $callback_id) . "';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record changed to $appointment_date $appointment_time $CBstatus<BR>\n";
|
|
}
|
|
|
|
|
|
$stmt="SELECT count(*) from $vl_table where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysqli_fetch_row($rslt);
|
|
$lead_count = $row[0];
|
|
|
|
if ($lead_count > 0)
|
|
{
|
|
##### grab vicidial_list_alt_phones records #####
|
|
$stmt="SELECT phone_code,phone_number,alt_phone_note,alt_phone_count,active from vicidial_list_alt_phones where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by alt_phone_count limit 500;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$alts_to_print = mysqli_num_rows($rslt);
|
|
|
|
$c=0;
|
|
$alts_output = '';
|
|
while ($alts_to_print > $c)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if (preg_match("/1$|3$|5$|7$|9$/i", $c))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$c++;
|
|
$alts_output .= "<tr $bgcolor>";
|
|
$alts_output .= "<td><font size=1>$c</td>";
|
|
$alts_output .= "<td><font size=2>$row[0] $row[1]</td>";
|
|
$alts_output .= "<td align=left><font size=2> $row[2]</td>\n";
|
|
$alts_output .= "<td align=left><font size=2> $row[3]</td>\n";
|
|
$alts_output .= "<td align=left><font size=2> $row[4] </td></tr>\n";
|
|
}
|
|
|
|
}
|
|
else
|
|
{
|
|
echo "las operaciones de búsqueda del plomo FALLARON para el lead_id $lead_id $NOW_TIME\n<BR><BR>\n";
|
|
# echo "<a href=\"$PHP_SELF\">Close this window</a>\n<BR><BR>\n";
|
|
}
|
|
|
|
##### grab vicidial_log records #####
|
|
$stmt="SELECT uniqueid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,user_group,term_reason,alt_dial from vicidial_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by uniqueid desc limit 500;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$logs_to_print = mysqli_num_rows($rslt);
|
|
|
|
$u=0;
|
|
$call_log = '';
|
|
$log_campaign = '';
|
|
while ($logs_to_print > $u)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if (strlen($log_campaign)<1) {$log_campaign = $row[3];}
|
|
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$u++;
|
|
$call_log .= "<tr $bgcolor>";
|
|
$call_log .= "<td><font size=1>$u</td>";
|
|
$call_log .= "<td><font size=2>$row[4]</td>";
|
|
$call_log .= "<td align=left><font size=2> $row[7]</td>\n";
|
|
$call_log .= "<td align=left><font size=2> $row[8]</td>\n";
|
|
$call_log .= "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[11]\" target=\"_blank\">$row[11]</A> </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[3] </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[2] </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[1] </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[15] </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[10] </td></tr>\n";
|
|
|
|
$stmtA="SELECT call_notes FROM vicidial_call_notes WHERE lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and vicidial_id='$row[0]';";
|
|
$rsltA=mysql_to_mysqli($stmtA, $link);
|
|
$out_notes_to_print = mysqli_num_rows($rslt);
|
|
if ($out_notes_to_print > 0)
|
|
{
|
|
$rowA=mysqli_fetch_row($rsltA);
|
|
if (strlen($rowA[0]) > 0)
|
|
{
|
|
$call_log .= "<TR>";
|
|
$call_log .= "<td></td>";
|
|
$call_log .= "<TD $bgcolor COLSPAN=9><font style=\"font-size:11px;font-family:sans-serif;\"> NOTES: $rowA[0] </font></TD>";
|
|
$call_log .= "</TR>";
|
|
}
|
|
}
|
|
|
|
$campaign_id = $row[3];
|
|
}
|
|
|
|
##### grab vicidial_agent_log records #####
|
|
$stmt="SELECT agent_log_id,user,server_ip,event_time,lead_id,campaign_id,pause_epoch,pause_sec,wait_epoch,wait_sec,talk_epoch,talk_sec,dispo_epoch,dispo_sec,status,user_group,comments,sub_status from vicidial_agent_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by agent_log_id desc limit 500;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$Alogs_to_print = mysqli_num_rows($rslt);
|
|
|
|
$y=0;
|
|
$agent_log = '';
|
|
$Alog_campaign = '';
|
|
while ($Alogs_to_print > $y)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if (strlen($Alog_campaign)<1) {$Alog_campaign = $row[5];}
|
|
if (preg_match("/1$|3$|5$|7$|9$/i", $y))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$y++;
|
|
$agent_log .= "<tr $bgcolor>";
|
|
$agent_log .= "<td><font size=1>$y</td>";
|
|
$agent_log .= "<td><font size=2>$row[3]</td>";
|
|
$agent_log .= "<td align=left><font size=2> $row[5]</td>\n";
|
|
$agent_log .= "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[1]\" target=\"_blank\">$row[1]</A> </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[7]</td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[9] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[11] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[13] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[14] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[15] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[17] </td></tr>\n";
|
|
|
|
$campaign_id = $row[5];
|
|
}
|
|
|
|
##### grab vicidial_closer_log records #####
|
|
$stmt="SELECT closecallid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,queue_seconds,user_group,xfercallid,term_reason,uniqueid,agent_only from vicidial_closer_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by closecallid desc limit 500;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$Clogs_to_print = mysqli_num_rows($rslt);
|
|
|
|
$y=0;
|
|
$closer_log = '';
|
|
$Clog_campaign = '';
|
|
while ($Clogs_to_print > $y)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if (strlen($Clog_campaign)<1) {$Clog_campaign = $row[3];}
|
|
if (preg_match("/1$|3$|5$|7$|9$/i", $y))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$y++;
|
|
$closer_log .= "<tr $bgcolor>";
|
|
$closer_log .= "<td><font size=1>$y</td>";
|
|
$closer_log .= "<td><font size=2>$row[4]</td>";
|
|
$closer_log .= "<td align=left><font size=2> $row[7]</td>\n";
|
|
$closer_log .= "<td align=left><font size=2> $row[8]</td>\n";
|
|
$closer_log .= "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[11]\" target=\"_blank\">$row[11]</A> </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[3] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[2] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[1] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[14] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[17] </td></tr>\n";
|
|
|
|
$stmtA="SELECT call_notes FROM vicidial_call_notes WHERE lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and vicidial_id='$row[0]';";
|
|
$rsltA=mysql_to_mysqli($stmtA, $link);
|
|
$in_notes_to_print = mysqli_num_rows($rslt);
|
|
if ($in_notes_to_print > 0)
|
|
{
|
|
$rowA=mysqli_fetch_row($rsltA);
|
|
if (strlen($rowA[0]) > 0)
|
|
{
|
|
$closer_log .= "<TR>";
|
|
$closer_log .= "<td></td>";
|
|
$closer_log .= "<TD $bgcolor COLSPAN=9><font style=\"font-size:11px;font-family:sans-serif;\"> NOTES: $rowA[0] </font></TD>";
|
|
$closer_log .= "</TR>";
|
|
}
|
|
}
|
|
|
|
$campaign_id = $row[3];
|
|
}
|
|
|
|
##### grab vicidial_list data for lead #####
|
|
$stmt="SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,gmt_offset_now,called_since_last_reset,phone_code,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner,entry_list_id from $vl_table where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' $LOGallowed_listsSQL";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysqli_fetch_row($rslt);
|
|
|
|
if ($LOGadmin_hide_phone_data != '0')
|
|
{
|
|
if ($DB > 0) {echo "NASCONDIPHONEDATA|$row[11]|$LOGadmin_hide_phone_data|\n";}
|
|
$phone_temp = $row[11];
|
|
if (strlen($phone_temp) > 0)
|
|
{
|
|
if ($LOGadmin_hide_phone_data == '4_DIGITS')
|
|
{$row[11] = str_repeat("X", (strlen($phone_temp) - 4)) . substr($phone_temp,-4,4);}
|
|
elseif ($LOGadmin_hide_phone_data == '3_DIGITS')
|
|
{$row[11] = str_repeat("X", (strlen($phone_temp) - 3)) . substr($phone_temp,-3,3);}
|
|
elseif ($LOGadmin_hide_phone_data == '2_DIGITS')
|
|
{$row[11] = str_repeat("X", (strlen($phone_temp) - 2)) . substr($phone_temp,-2,2);}
|
|
else
|
|
{$row[11] = preg_replace("/./",'X',$phone_temp);}
|
|
}
|
|
}
|
|
if ($LOGadmin_hide_lead_data != '0')
|
|
{
|
|
if ($DB > 0) {echo "NASCONDILEADDATA|$row[5]|$row[6]|$row[12]|$row[13]|$row[14]|$row[15]|$row[16]|$row[17]|$row[18]|$row[19]|$row[20]|$row[21]|$row[22]|$row[26]|$row[27]|$row[28]|$LOGadmin_hide_lead_data|\n";}
|
|
if (strlen($row[5]) > 0)
|
|
{$data_temp = $row[5]; $row[5] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[6]) > 0)
|
|
{$data_temp = $row[6]; $row[6] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[12]) > 0)
|
|
{$data_temp = $row[12]; $row[12] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[13]) > 0)
|
|
{$data_temp = $row[13]; $row[13] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[14]) > 0)
|
|
{$data_temp = $row[14]; $row[14] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[15]) > 0)
|
|
{$data_temp = $row[15]; $row[15] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[16]) > 0)
|
|
{$data_temp = $row[16]; $row[16] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[17]) > 0)
|
|
{$data_temp = $row[17]; $row[17] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[18]) > 0)
|
|
{$data_temp = $row[18]; $row[18] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[19]) > 0)
|
|
{$data_temp = $row[19]; $row[19] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[20]) > 0)
|
|
{$data_temp = $row[20]; $row[20] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[21]) > 0)
|
|
{$data_temp = $row[21]; $row[21] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[22]) > 0)
|
|
{$data_temp = $row[22]; $row[22] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[26]) > 0)
|
|
{$data_temp = $row[26]; $row[26] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[27]) > 0)
|
|
{$data_temp = $row[27]; $row[27] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[28]) > 0)
|
|
{$data_temp = $row[28]; $row[28] = preg_replace("/./",'X',$data_temp);}
|
|
}
|
|
|
|
if (strlen($row[0]) > 0)
|
|
{$lead_id = $row[0];}
|
|
$dispo = $row[3];
|
|
$tsr = $row[4];
|
|
$vendor_id = $row[5];
|
|
$list_id = $row[7];
|
|
$gmt_offset_now = $row[8];
|
|
$phone_code = $row[10];
|
|
$phone_number = $row[11];
|
|
$title = $row[12];
|
|
$first_name = $row[13];
|
|
$middle_initial = $row[14];
|
|
$last_name = $row[15];
|
|
$address1 = $row[16];
|
|
$address2 = $row[17];
|
|
$address3 = $row[18];
|
|
$city = $row[19];
|
|
$state = $row[20];
|
|
$province = $row[21];
|
|
$postal_code = $row[22];
|
|
$country_code = $row[23];
|
|
$gender = $row[24];
|
|
$date_of_birth = $row[25];
|
|
$alt_phone = $row[26];
|
|
$email = $row[27];
|
|
$security = $row[28];
|
|
$comments = $row[29];
|
|
$called_count = $row[30];
|
|
$last_local_call_time = $row[31];
|
|
$rank = $row[32];
|
|
$owner = $row[33];
|
|
$entry_list_id = $row[34];
|
|
|
|
$comments = preg_replace("/!N/","\n",$comments);
|
|
|
|
if ($lead_id == 'NEW')
|
|
{
|
|
##### create a select list of lists if a NEW lead_id #####
|
|
$stmt="SELECT list_id,campaign_id,list_name from vicidial_lists order by list_id limit 5000;";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$lists_to_print = mysqli_num_rows($rslt);
|
|
|
|
$Lc=0;
|
|
$select_list = '<select size=1 name=list_id>';
|
|
while ($lists_to_print > $Lc)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$select_list .= "<option value='$row[0]'>$row[0] - $row[1] - $row[2]</option>";
|
|
|
|
$Lc++;
|
|
}
|
|
$select_list .= "</select>";
|
|
|
|
$list_id=$select_list;
|
|
}
|
|
|
|
if ($lead_id == 'NEW')
|
|
{echo "<br><b>Aggiungi un nuovo elettrocatetere</B>\n";}
|
|
else
|
|
{echo "<br>Informazioni Chiamata: $first_name $last_name - $phone_number\n";}
|
|
|
|
echo "<br><br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=end_call value=1>\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=dispo value=\"$dispo\">\n";
|
|
echo "<input type=hidden name=list_id value=\"$list_id\">\n";
|
|
echo "<input type=hidden name=campaign_id value=\"$campaign_id\">\n";
|
|
echo "<input type=hidden name=old_phone value=\"$phone_number\">\n";
|
|
echo "<input type=hidden name=server_ip value=\"$server_ip\">\n";
|
|
echo "<input type=hidden name=extension value=\"$extension\">\n";
|
|
echo "<input type=hidden name=channel value=\"$channel\">\n";
|
|
echo "<input type=hidden name=call_began value=\"$call_began\">\n";
|
|
echo "<input type=hidden name=parked_time value=\"$parked_time\">\n";
|
|
echo "<table cellpadding=1 cellspacing=0>\n";
|
|
echo "<tr><td colspan=2>Lead ID: $lead_id ID Lista: $list_id</td></tr>\n";
|
|
echo "<tr><td colspan=2>Fronter: <A HREF=\"user_stats.php?user=$tsr\">$tsr</A> Called Count: $called_count</td></tr>\n";
|
|
if ($archive_search=="Yes") {
|
|
echo "<tr><td colspan=2 align='center'>";
|
|
echo "<B><font color='#FF0000'>*** ARCHIVED LEAD ***</font></B>";
|
|
echo "<input type='hidden' name='archive_search' value='Yes'>";
|
|
echo "</td></tr>\n";
|
|
}
|
|
if ($lead_id == 'NEW') {$list_id='';}
|
|
|
|
if ($LOGadmin_hide_lead_data != '0')
|
|
{
|
|
echo "<tr><td align=right>$label_title: </td><td align=left>$title \n";
|
|
echo "$label_first_name: $first_name </td></tr>\n";
|
|
echo "<tr><td align=right>$label_middle_initial: </td><td align=left>$middle_initial \n";
|
|
echo " $label_last_name: $last_name </td></tr>\n";
|
|
echo "<tr><td align=right>$label_address1 : </td><td align=left>$address1</td></tr>\n";
|
|
echo "<tr><td align=right>$label_address2 : </td><td align=left>$address2</td></tr>\n";
|
|
echo "<tr><td align=right>$label_address3 : </td><td align=left>$address3</td></tr>\n";
|
|
echo "<tr><td align=right>$label_city : </td><td align=left>$city</td></tr>\n";
|
|
echo "<tr><td align=right>$label_state: </td><td align=left>$state \n";
|
|
echo " $label_postal_code: $postal_code </td></tr>\n";
|
|
|
|
echo "<tr><td align=right>$label_province : </td><td align=left>$province</td></tr>\n";
|
|
echo "<tr><td align=right>Stato : </td><td align=left>$country_code</td></tr>\n";
|
|
echo "<tr><td align=right>$label_phone_number : </td><td align=left>$phone_number</td></tr>\n";
|
|
echo "<tr><td align=right>$label_phone_code : </td><td align=left>$phone_code</td></tr>\n";
|
|
echo "<tr><td align=right>$label_alt_phone : </td><td align=left>$alt_phone</td></tr>\n";
|
|
echo "<tr><td align=right>$label_email : </td><td align=left>$email</td></tr>\n";
|
|
echo "<tr><td align=right>$label_security_phrase : </td><td align=left>$security</td></tr>\n";
|
|
echo "<tr><td align=right>$label_vendor_lead_code : </td><td align=left>$vendor_id></td></tr>\n";
|
|
echo "<tr><td align=right>Rank : </td><td align=left>$rank</td></tr>\n";
|
|
echo "<tr><td align=right>Owner : </td><td align=left>$owner</td></tr>\n";
|
|
echo "<tr><td align=right>$label_comments : </td><td align=left>$comments</td></tr>\n";
|
|
}
|
|
else
|
|
{
|
|
echo "<tr><td align=right>$label_title: </td><td align=left><input type=text name=title size=4 maxlength=4 value=\"$title\"> \n";
|
|
echo "$label_first_name: <input type=text name=first_name size=15 maxlength=30 value=\"".htmlentities($first_name)."\"> </td></tr>\n";
|
|
echo "<tr><td align=right>$label_middle_initial: </td><td align=left><input type=text name=middle_initial size=4 maxlength=1 value=\"".htmlentities($middle_initia)."\"> \n";
|
|
echo " $label_last_name: <input type=text name=last_name size=15 maxlength=30 value=\"".htmlentities($last_name)."\"> </td></tr>\n";
|
|
echo "<tr><td align=right>$label_address1 : </td><td align=left><input type=text name=address1 size=30 maxlength=30 value=\"".htmlentities($address1)."\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_address2 : </td><td align=left><input type=text name=address2 size=30 maxlength=30 value=\"".htmlentities($address2)."\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_address3 : </td><td align=left><input type=text name=address3 size=30 maxlength=30 value=\"".htmlentities($address3)."\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_city : </td><td align=left><input type=text name=city size=30 maxlength=30 value=\"".htmlentities($city)."\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_state: </td><td align=left><input type=text name=state size=2 maxlength=2 value=\"".htmlentities($state)."\"> \n";
|
|
echo " $label_postal_code: <input type=text name=postal_code size=10 maxlength=10 value=\"".htmlentities($postal_code)."\"> </td></tr>\n";
|
|
|
|
echo "<tr><td align=right>$label_province : </td><td align=left><input type=text name=province size=30 maxlength=30 value=\"".htmlentities($province)."\"></td></tr>\n";
|
|
echo "<tr><td align=right>Stato : </td><td align=left><input type=text name=country_code size=3 maxlength=3 value=\"".htmlentities($country_code)."\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_phone_number : </td><td align=left><input type=text name=phone_number size=20 maxlength=20 value=\"".htmlentities($phone_number)."\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_phone_code : </td><td align=left><input type=text name=phone_code size=10 maxlength=10 value=\"".htmlentities($phone_code)."\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_alt_phone : </td><td align=left><input type=text name=alt_phone size=20 maxlength=20 value=\"".htmlentities($alt_phone)."\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_email : </td><td align=left><input type=text name=email size=30 maxlength=50 value=\"".htmlentities($email)."\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_security_phrase : </td><td align=left><input type=text name=security size=30 maxlength=100 value=\"".htmlentities($security)."\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_vendor_lead_code : </td><td align=left><input type=text name=vendor_id size=30 maxlength=100 value=\"".htmlentities($vendor_id)."\"></td></tr>\n";
|
|
echo "<tr><td align=right>Rank : </td><td align=left><input type=text name=rank size=7 maxlength=5 value=\"".htmlentities($rank)."\"></td></tr>\n";
|
|
echo "<tr><td align=right>Owner : </td><td align=left><input type=text name=owner size=22 maxlength=20 value=\"".htmlentities($owner)."\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_comments : </td><td align=left><TEXTAREA name=comments ROWS=3 COLS=65>".htmlentities($comments)."</TEXTAREA></td></tr>\n";
|
|
}
|
|
|
|
if ($lead_id != 'NEW')
|
|
{
|
|
echo "<tr bgcolor=#B6D3FC><td align=right>Esito: </td><td align=left><select size=1 name=status>\n";
|
|
|
|
### find out if status(dispo) is a scheduled callback status
|
|
$scheduled_callback='';
|
|
$stmt="SELECT scheduled_callback from vicidial_statuses where status='$dispo';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$scb_count_to_print = mysqli_num_rows($rslt);
|
|
if ($scb_count_to_print > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if (strlen($row[0])>0) {$scheduled_callback = $row[0];}
|
|
}
|
|
$stmt="SELECT scheduled_callback from vicidial_campaign_statuses where status='$dispo';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$scb_count_to_print = mysqli_num_rows($rslt);
|
|
if ($scb_count_to_print > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if (strlen($row[0])>0) {$scheduled_callback = $row[0];}
|
|
}
|
|
|
|
$list_campaign='';
|
|
$stmt="SELECT campaign_id from vicidial_lists where list_id='$list_id'";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$Cstatuses_to_print = mysqli_num_rows($rslt);
|
|
if ($Cstatuses_to_print > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$list_campaign = $row[0];
|
|
}
|
|
|
|
$stmt="SELECT status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable from vicidial_statuses $selectableSQL order by status";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$statuses_to_print = mysqli_num_rows($rslt);
|
|
$statuses_list='';
|
|
|
|
$o=0;
|
|
$DS=0;
|
|
while ($statuses_to_print > $o)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
if ( (strlen($dispo) == strlen($rowx[0])) and (preg_match("/$dispo/i",$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
$o++;
|
|
}
|
|
|
|
$stmt="SELECT status,status_name,selectable,campaign_id,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable from vicidial_campaign_statuses where campaign_id='$list_campaign' $selectableSQLand order by status";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$CAMPstatuses_to_print = mysqli_num_rows($rslt);
|
|
|
|
$o=0;
|
|
$CBhold_set=0;
|
|
while ($CAMPstatuses_to_print > $o)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
if ( (strlen($dispo) == strlen($rowx[0])) and (preg_match("/$dispo/i",$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
if ($rowx[0] == 'CBHOLD') {$CBhold_set++;}
|
|
$o++;
|
|
}
|
|
|
|
if ($dispo == 'CBHOLD') {$CBhold_set++;}
|
|
|
|
if ($DS < 1)
|
|
{$statuses_list .= "<option SELECTED value=\"$dispo\">$dispo</option>\n";}
|
|
if ($CBhold_set < 1)
|
|
{$statuses_list .= "<option value=\"CBHOLD\">CBHOLD - Scheduled Callback</option>\n";}
|
|
echo "$statuses_list";
|
|
echo "</select> <i>(with $list_campaign statuses)</i></td></tr>\n";
|
|
|
|
|
|
echo "<tr bgcolor=#B6D3FC><td align=left>Modificarevicidial log </td><td align=left><input type=checkbox name=modify_logs value=\"1\" CHECKED></td></tr>\n";
|
|
echo "<tr bgcolor=#B6D3FC><td align=left>Modificareagent log </td><td align=left><input type=checkbox name=modify_agent_logs value=\"1\" CHECKED></td></tr>\n";
|
|
echo "<tr bgcolor=#B6D3FC><td align=left>Modificarecloser log </td><td align=left><input type=checkbox name=modify_closer_logs value=\"1\"></td></tr>\n";
|
|
echo "<tr bgcolor=#B6D3FC><td align=left>Add closer log record </td><td align=left><input type=checkbox name=add_closer_record value=\"1\"></td></tr>\n";
|
|
}
|
|
else
|
|
{
|
|
echo "<input type=hidden name=status value=\"NEW\">\n";
|
|
}
|
|
|
|
if ( ($LOGadmin_hide_lead_data == '0') or ($lead_id == 'NEW') )
|
|
{
|
|
echo "<tr><td colspan=2 align=center><input type=submit name=submit value=\"INVIA\"></td></tr>\n";
|
|
}
|
|
echo "</table></form>\n";
|
|
echo "<BR><BR><BR>\n";
|
|
|
|
if ($lead_id != 'NEW')
|
|
{
|
|
echo "<TABLE BGCOLOR=#B6D3FC WIDTH=750><TR><TD>\n";
|
|
echo "Callback Dettagliatas:<BR><CENTER>\n";
|
|
if ( ($dispo == 'CALLBK') or ($dispo == 'CBHOLD') or ($scheduled_callback == 'Y') )
|
|
{
|
|
### find any vicidial_callback records for this lead
|
|
$stmt="SELECT callback_id,lead_id,list_id,campaign_id,status,entry_time,callback_time,modify_date,user,recipient,comments,user_group,lead_status from vicidial_callbacks where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status IN('ACTIVE','LIVE') order by callback_id desc LIMIT 1;";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$CB_to_print = mysqli_num_rows($rslt);
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
|
|
if ($CB_to_print>0)
|
|
{
|
|
if ($rowx[9] == 'USERONLY')
|
|
{
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeUSERtoANY value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "<input type=submit name=submit value=\"CHANGE TO ANYONE CALLBACK\"></form><BR>\n";
|
|
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeUSERtoUSER value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "New Callback Owner UtenteID: <input type=text name=CBuser size=18 maxlength=20 value=\"$rowx[8]\"> \n";
|
|
echo "<input type=submit name=submit value=\"CHANGE USERONLY CALLBACK USER\"></form><BR>\n";
|
|
}
|
|
else
|
|
{
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeANYtoUSER value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "New Callback Owner UtenteID: <input type=text name=CBuser size=18 maxlength=20 value=\"$rowx[8]\"> \n";
|
|
echo "<input type=submit name=submit value=\"CHANGE TO USERONLY CALLBACK\"></form><BR>\n";
|
|
}
|
|
$callback_id = $rowx[0];
|
|
$CBcomments = $rowx[10];
|
|
$lead_status = $rowx[12];
|
|
$appointment_datetimeARRAY = explode(" ",$rowx[6]);
|
|
$appointment_date = $appointment_datetimeARRAY[0];
|
|
$appointment_timeARRAY = explode(":",$appointment_datetimeARRAY[1]);
|
|
$appointment_hour = $appointment_timeARRAY[0];
|
|
$appointment_min = $appointment_timeARRAY[1];
|
|
|
|
|
|
|
|
$stmt="SELECT status,status_name from vicidial_statuses where scheduled_callback='Y' $selectableSQLand and status NOT IN('CBHOLD') order by status";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$statuses_to_print = mysqli_num_rows($rslt);
|
|
$statuses_list='';
|
|
|
|
$o=0;
|
|
$DS=0;
|
|
while ($statuses_to_print > $o)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
if ( (strlen($lead_status) == strlen($rowx[0])) and (preg_match("/$lead_status/i",$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
$o++;
|
|
}
|
|
|
|
$stmt="SELECT status,status_name from vicidial_campaign_statuses where scheduled_callback='Y' $selectableSQLand and status NOT IN('CBHOLD') and campaign_id='$list_campaign' order by status";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$CAMPstatuses_to_print = mysqli_num_rows($rslt);
|
|
|
|
$o=0;
|
|
$CBhold_set=0;
|
|
while ($CAMPstatuses_to_print > $o)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
if ( (strlen($lead_status) == strlen($rowx[0])) and (preg_match("/$lead_status/i",$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
$o++;
|
|
}
|
|
|
|
if ($DS < 1)
|
|
{$statuses_list .= "<option SELECTED value=\"$lead_status\">$lead_status</option>\n";}
|
|
|
|
?>
|
|
|
|
<FORM METHOD=POST NAME=vsn ID=vsn ACTION="<?php echo $PHP_SELF ?>">
|
|
<BR>Change Scheduled Callback Date:<BR>
|
|
|
|
<TABLE Border=0 CELLPADDING=0 CELLSPACING=2 WIDTH=700>
|
|
<TR><TD COLSPAN=2 ALIGN=CENTER>
|
|
<input type=hidden name=DB id=DB value=<?php echo $DB ?>>
|
|
<input type=hidden name=CBchangeDATE value="YES">
|
|
<input type=hidden name=lead_id id=lead_id value="<?php echo $lead_id ?>">
|
|
<input type=hidden name=callback_id value="<?php echo $callback_id ?>">
|
|
|
|
<TR BGCOLOR="#E6E6E6">
|
|
<TD ALIGN=RIGHT><FONT FACE="ARIAL,HELVETICA">CallBack Date/Time: </TD><TD ALIGN=LEFT><input type=text name=appointment_date id=appointment_date size=10 maxlength=10 value="<?php echo $appointment_date ?>">
|
|
|
|
<script language="JavaScript">
|
|
var o_cal = new tcal ({
|
|
// form name
|
|
'formname': 'vsn',
|
|
// input name
|
|
'controlname': 'appointment_date'
|
|
});
|
|
o_cal.a_tpl.yearscroll = false;
|
|
// o_cal.a_tpl.weekstart = 1; // Lunedi week start
|
|
</script>
|
|
|
|
<input type=hidden name=appointment_time id=appointment_time value="<?php echo $appointment_time ?>">
|
|
<SELECT name=appointment_hour id=appointment_hour>
|
|
<option>00</option>
|
|
<option>01</option>
|
|
<option>02</option>
|
|
<option>03</option>
|
|
<option>04</option>
|
|
<option>05</option>
|
|
<option>06</option>
|
|
<option>07</option>
|
|
<option>08</option>
|
|
<option>09</option>
|
|
<option>10</option>
|
|
<option>11</option>
|
|
<option>12</option>
|
|
<option>13</option>
|
|
<option>14</option>
|
|
<option>15</option>
|
|
<option>16</option>
|
|
<option>17</option>
|
|
<option>18</option>
|
|
<option>19</option>
|
|
<option>20</option>
|
|
<option>21</option>
|
|
<option>22</option>
|
|
<option>23</option>
|
|
<OPTION value="<?php echo $appointment_hour ?>" selected><?php echo $appointment_hour ?></OPTION>
|
|
</SELECT>:
|
|
<SELECT name=appointment_min id=appointment_min>
|
|
<option>00</option>
|
|
<option>05</option>
|
|
<option>10</option>
|
|
<option>15</option>
|
|
<option>20</option>
|
|
<option>25</option>
|
|
<option>30</option>
|
|
<option>35</option>
|
|
<option>40</option>
|
|
<option>45</option>
|
|
<option>50</option>
|
|
<option>55</option>
|
|
<OPTION value="<?php echo $appointment_min ?>" selected><?php echo $appointment_min ?></OPTION>
|
|
</SELECT>
|
|
|
|
</TD>
|
|
</TR>
|
|
<TR BGCOLOR="#E6E6E6">
|
|
<TD align=center colspan=2>
|
|
<FONT FACE="ARIAL,HELVETICA">Callback Disposition: <select size=1 name=CBstatus>\n";
|
|
<?php echo "$statuses_list"; ?>
|
|
</select>
|
|
</TD>
|
|
</TR>
|
|
|
|
<TR BGCOLOR="#E6E6E6">
|
|
<TD align=center colspan=2>
|
|
<FONT FACE="ARIAL,HELVETICA">Note:
|
|
|
|
<TEXTAREA name=comments ROWS=3 COLS=65><?php echo $CBcomments ?></TEXTAREA>
|
|
</TD>
|
|
</TR>
|
|
|
|
<TR BGCOLOR="#E6E6E6">
|
|
<TD align=center colspan=2>
|
|
|
|
<SCRIPT LANGUAGE="JavaScript">
|
|
|
|
function submit_form()
|
|
{
|
|
var appointment_hourFORM = document.getElementById('appointment_hour');
|
|
var appointment_hourVALUE = appointment_hourFORM[appointment_hourFORM.selectedIndex].text;
|
|
var appointment_minFORM = document.getElementById('appointment_min');
|
|
var appointment_minVALUE = appointment_minFORM[appointment_minFORM.selectedIndex].text;
|
|
|
|
document.vsn.appointment_time.value = appointment_hourVALUE + ":" + appointment_minVALUE + ":00";
|
|
|
|
document.vsn.submit();
|
|
}
|
|
|
|
</SCRIPT>
|
|
|
|
<input type=button value="INVIA" name=smt id=smt onClick="submit_form()">
|
|
</TD>
|
|
</TR>
|
|
|
|
</TABLE>
|
|
|
|
</FORM>
|
|
|
|
<?php
|
|
}
|
|
else
|
|
{
|
|
echo "<BR>No Callback records found<BR>\n";
|
|
}
|
|
|
|
}
|
|
else
|
|
{
|
|
echo "<BR>Se si desidera modificare il cavo a un callback previsto, innanzitutto modificare la disposizione a CBHOLD, quindi inviare e sarete in grado di impostare la data e l'ora callback.<BR>\n";
|
|
}
|
|
echo "</TD></TR></TABLE>\n";
|
|
|
|
echo "<br><br>\n";
|
|
|
|
echo "<center>\n";
|
|
|
|
if ($c > 0)
|
|
{
|
|
echo "<B>EXTENDED ALTERNATE NUMERI DI TELEFONO PER QUESTA PIOMBO:</B>\n";
|
|
echo "<TABLE width=550 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>ALT PHONE </td><td align=left><font size=2>ALT NOTE</td><td align=left><font size=2> ALT COUNT</td><td align=left><font size=2> ACTIVE</td></tr>\n";
|
|
|
|
echo "$alts_output\n";
|
|
|
|
echo "</TABLE>\n";
|
|
echo "<BR><BR>\n";
|
|
}
|
|
|
|
|
|
|
|
### iframe for custom fields display/editing
|
|
if ($custom_fields_enabled > 0)
|
|
{
|
|
$CLlist_id = $list_id;
|
|
if (strlen($entry_list_id) > 2)
|
|
{$CLlist_id = $entry_list_id;}
|
|
$stmt="MOSTRA TABELLAS LIKE \"custom_$CLlist_id\";";
|
|
if ($DB>0) {echo "$stmt";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$tablecount_to_print = mysqli_num_rows($rslt);
|
|
if ($tablecount_to_print > 0)
|
|
{
|
|
$stmt="SELECT count(*) from custom_$CLlist_id where lead_id='$lead_id';";
|
|
if ($DB>0) {echo "$stmt";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$fieldscount_to_print = mysqli_num_rows($rslt);
|
|
if ($fieldscount_to_print > 0)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$custom_records_count = $rowx[0];
|
|
|
|
echo "<B>Campi personalizzati per QUESTO FILO:</B><BR>\n";
|
|
echo "<iframe src=\"../agc/vdc_form_display.php?lead_id=$lead_id&list_id=$CLlist_id&stage=DISPLAY&submit_button=YES&user=$PHP_AUTH_USER&pass=$PHP_AUTH_PW&bcrypt=OFF&bgcolor=E6E6E6\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"2\" allowtransparency=\"true\" id=\"vcFormIFrame\" name=\"vcFormIFrame\" width=\"740\" height=\"300\" STYLE=\"z-index:18\"> </iframe>\n";
|
|
echo "<BR><BR>";
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
echo "<B>CHIAMATE VERSO QUESTO CONTATTO:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> TSR</td><td align=right><font size=2> CAMPAGNA</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td><td align=right><font size=2> PHONE</td></tr>\n";
|
|
|
|
echo "$call_log\n";
|
|
|
|
echo "</TABLE>\n";
|
|
echo "<BR><BR>\n";
|
|
|
|
echo "<B>CLOSER RECORDS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> TSR</td><td align=right><font size=2> CAMPAGNA</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> WAIT</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
|
|
|
|
echo "$closer_log\n";
|
|
|
|
echo "</TABLE></center>\n";
|
|
echo "<BR><BR>\n";
|
|
|
|
|
|
echo "<B>AGENT LOG RECORDS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>CAMPAGNA</td><td align=left><font size=2> TSR</td><td align=left><font size=2> PAUSE</td><td align=right><font size=2> WAIT</td><td align=right><font size=2> TALK</td><td align=right><font size=2> DISPO</td><td align=right><font size=2> STATUS</td><td align=right><font size=2> GROUP</td><td align=right><font size=2> SUB</td></tr>\n";
|
|
|
|
echo "$agent_log\n";
|
|
|
|
echo "</TABLE>\n";
|
|
echo "<BR><BR>\n";
|
|
|
|
|
|
echo "<B>IVR LOGS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=1 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td align=left><font size=2> CAMPAGNA</td><td><font size=2>DATE/TIME </td><td align=left><font size=2>CALL MENU </td><td align=left><font size=2> ACTION</td></tr>\n";
|
|
|
|
$stmt="SELECT campaign_id,event_date,menu_id,menu_action from vicidial_outbound_ivr_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by uniqueid,event_date,menu_action desc limit 500;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$logs_to_print = mysqli_num_rows($rslt);
|
|
if ($DB) {echo "$logs_to_print|$stmt|\n";}
|
|
|
|
$u=0;
|
|
while ($logs_to_print > $u)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$u++;
|
|
echo "<tr $bgcolor>";
|
|
echo "<td><font size=1>$u</td>";
|
|
echo "<td align=left><font size=2> $row[0] </td>";
|
|
echo "<td align=left><font size=1> $row[1] </td>\n";
|
|
echo "<td align=left><font size=2> $row[2] </td>\n";
|
|
echo "<td align=left><font size=2> $row[3] </td>\n";
|
|
echo "</tr>\n";
|
|
}
|
|
|
|
echo "</TABLE><BR><BR>\n";
|
|
|
|
##### vicidial agent outbound calls for this time period #####
|
|
|
|
if ($allow_emails>0)
|
|
{
|
|
echo "<B>OUTBOUND EMAILS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=1 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=right><font size=2> USER</td><td align=right><font size=2> CAMPAGNA</td><td align=left><font size=2>EMAIL TO</td><td align=left><font size=2> MESSAGE</td><td align=right><font size=2> ATTACHMENTS</td></tr>\n";
|
|
|
|
$stmt="SELECT * from vicidial_email_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by email_date desc limit 500;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$logs_to_print = mysqli_num_rows($rslt);
|
|
|
|
$u=0;
|
|
while ($logs_to_print > $u)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
if (strlen($row[6])>100) {$row[6]=substr($row[6],0,100)."...";}
|
|
$row[8]=preg_replace('/\|/', ', ', $row[8]);
|
|
$row[8]=preg_replace('/,\s+$/', '', $row[8]);
|
|
$u++;
|
|
|
|
echo "<tr $bgcolor>";
|
|
echo "<td><font size=1>$u</td>";
|
|
echo "<td><font size=1>$row[3]</td>";
|
|
echo "<td align=right><font size=2> <A HREF=\"user_stats.php?lead_id=$row[4]\" target=\"_blank\">$row[4]</A> </td>\n";
|
|
echo "<td align=left><font size=2> $row[7]</td>\n";
|
|
echo "<td align=left><font size=1> $row[5]</td>\n";
|
|
echo "<td align=left><font size=1> $row[6] </td>\n";
|
|
echo "<td align=right><font size=1> $row[8] </td></tr>\n";
|
|
}
|
|
|
|
|
|
echo "</TABLE><BR><BR>\n";
|
|
}
|
|
|
|
|
|
|
|
echo "<B>RECORDINGS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=1 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td align=left><font size=2> LEAD</td><td><font size=2>DATE/TIME </td><td align=left><font size=2>SECONDS </td><td align=left><font size=2> RECID</td><td align=center><font size=2>FILENAME</td><td align=left><font size=2>LOCATION</td><td align=left><font size=2>TSR</td></tr>\n";
|
|
|
|
$stmt="SELECT recording_id,channel,server_ip,extension,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,filename,location,lead_id,user,vicidial_id from recording_log where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by recording_id desc limit 500;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$logs_to_print = mysqli_num_rows($rslt);
|
|
if ($DB) {echo "$logs_to_print|$stmt|\n";}
|
|
|
|
$u=0;
|
|
while ($logs_to_print > $u)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$location = $row[11];
|
|
|
|
if (strlen($location)>2)
|
|
{
|
|
$URLserver_ip = $location;
|
|
$URLserver_ip = preg_replace('/http:\/\//i', '',$URLserver_ip);
|
|
$URLserver_ip = preg_replace('/https:\/\//i', '',$URLserver_ip);
|
|
$URLserver_ip = preg_replace('/\/.*/i', '',$URLserver_ip);
|
|
$stmt="SELECT count(*) from servers where server_ip='$URLserver_ip';";
|
|
$rsltx=mysql_to_mysqli($stmt, $link);
|
|
$rowx=mysqli_fetch_row($rsltx);
|
|
|
|
if ($rowx[0] > 0)
|
|
{
|
|
$stmt="SELECT recording_web_link,alt_server_ip,external_server_ip from servers where server_ip='$URLserver_ip';";
|
|
$rsltx=mysql_to_mysqli($stmt, $link);
|
|
$rowx=mysqli_fetch_row($rsltx);
|
|
|
|
if (preg_match("/ALT_IP/i",$rowx[0]))
|
|
{
|
|
$location = preg_replace("/$URLserver_ip/i", "$rowx[1]", $location);
|
|
}
|
|
if (preg_match("/EXTERNAL_IP/i",$rowx[0]))
|
|
{
|
|
$location = preg_replace("/$URLserver_ip/i", "$rowx[2]", $location);
|
|
}
|
|
}
|
|
}
|
|
|
|
if (strlen($location)>30)
|
|
{$locat = substr($location,0,27); $locat = "$locat...";}
|
|
else
|
|
{$locat = $location;}
|
|
if ( (preg_match('/ftp/i',$location)) or (preg_match('/http/i',$location)) )
|
|
{$location = "<a href=\"$location\">$locat</a>";}
|
|
else
|
|
{$location = $locat;}
|
|
$u++;
|
|
echo "<tr $bgcolor>";
|
|
echo "<td><font size=1>$u</td>";
|
|
echo "<td align=left><font size=2> $row[12] </td>";
|
|
echo "<td align=left><font size=1> $row[4] </td>\n";
|
|
echo "<td align=left><font size=2> $row[8] </td>\n";
|
|
echo "<td align=left><font size=2> $row[0] </td>\n";
|
|
echo "<td align=center><font size=1> $row[10] </td>\n";
|
|
echo "<td align=left><font size=2> $location </td>\n";
|
|
echo "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[13]\" target=\"_blank\">$row[13]</A> </td>";
|
|
echo "</tr>\n";
|
|
|
|
}
|
|
|
|
echo "</TABLE><BR><BR>\n";
|
|
|
|
|
|
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level >= 9 and modify_leads='1';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$row=mysqli_fetch_row($rslt);
|
|
$admin_display=$row[0];
|
|
if ($admin_display > 0)
|
|
{
|
|
echo "<a href=\"./admin.php?ADD=720000000000000&stage=$lead_id&category=LEADS\">Click here to see Lead Modificarechanges to this lead</a>\n";
|
|
}
|
|
//Visualizzare link to QC if user has QC permissions
|
|
require('./qc/QC_admin_modify_lead_include.php');
|
|
echo "</center>\n";
|
|
}
|
|
}
|
|
|
|
$ENDtime = date("U");
|
|
|
|
$RUNtime = ($ENDtime - $STARTtime);
|
|
|
|
echo "\n\n\n<br><br><br>\n\n";
|
|
|
|
|
|
echo "<font size=0>\n\n\n<br><br><br>\nTempo Esecuzione Script: $RUNtime seconds</font>";
|
|
|
|
|
|
?>
|
|
|
|
|
|
</body>
|
|
</html>
|
|
|
|
<?php
|
|
|
|
exit;
|
|
|
|
|
|
?>
|