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0e90ece1a5e10b06ed2fc09f793ff4d07ef9f19e
agc_2-X/bin/AST_recordings_export.pl
T
mattf b7cf0ed9c0 Added did only option to recording export script 
Added settings-only option to backup script, and removed log export from no-log option

git-svn-id: svn://192.168.202.10@2177 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-11-03 20:19:02 +00:00

1042 lines
31 KiB
Perl
Raw Blame History

#!/usr/bin/perl
#
# AST_recordings_export.pl version: 2.10
#
# This script is designed to gather recordings into a temp directory from
# set in-groups and campaigns and then FTP transfer them out
#
# There are two main differences between this script and the AST_VDsales_export
# script,
# 1. no text file is generated in this script, only recordings are gathered
# 2. recordings are only pulled based upon the vicidial_id of the call
#
# /usr/share/astguiclient/AST_recordings_export.pl --campaign=GOODB-GROUP1-GROUP3-GROUP4-SPECIALS-DNC_BEDS --output-format=fixed-as400 --sale-statuses=SALE --debug --filename=BEDSsaleMMDD.txt --date=yesterday --email-list=test@gmail.com --email-sender=test@test.com
#
# Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
# 130623-1739 - First version based upon AST_VDsales_export.pl
# 141020-0612 - Added --did-only option
#
$txt = '.txt';
$US = '_';
$MT[0] = '';
$Q=0;
$DB=0;
$uniqueidLIST='|';
$ftp_audio_transfer=1;
$NODATEDIR = 0; # Don't use dated directories for audio
$YEARDIR = 1; # put dated directories in a year directory first
# Default FTP account variables
$VARREPORT_host = '10.0.0.4';
$VARREPORT_user = 'cron';
$VARREPORT_pass = 'test';
$VARREPORT_port = '21';
$VARREPORT_dir = 'REPORTS';
# default CLI values
$campaign = 'TESTCAMP';
$sale_statuses = 'SALE-UPSELL';
$outbound_calltime_ignore=0;
$totals_only=0;
$OUTcalls=0;
$OUTtalk=0;
$OUTtalkmin=0;
$INcalls=0;
$INtalk=0;
$INtalkmin=0;
$email_post_audio=0;
$did_only=0;
$secX = time();
$time = $secX;
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$shipdate = "$year-$mon-$mday";
$shipdate_end = "$year-$mon-$mday";
$start_date = "$year$mon$mday";
$end_date = "$year$mon$mday";
use Time::Local;
### find epoch of 2AM today
$TWOAMsec = ( ($secX - ($sec + ($min * 60) + ($hour * 3600) ) ) + 7200);
### find epoch of 2AM yesterday
$TWOAMsecY = ($TWOAMsec - 86400);
($Tsec,$Tmin,$Thour,$Tmday,$Tmon,$Tyear,$Twday,$Tyday,$Tisdst) = localtime($TWOAMsecY);
$Tyear = ($Tyear + 1900);
$Tmon++;
if ($Tmon < 10) {$Tmon = "0$Tmon";}
if ($Tmday < 10) {$Tmday = "0$Tmday";}
if ($Thour < 10) {$Thour = "0$Thour";}
if ($Tmin < 10) {$Tmin = "0$Tmin";}
if ($Tsec < 10) {$Tsec = "0$Tsec";}
# default path to astguiclient configuration file:
$PATHconf = '/etc/astguiclient.conf';
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
{
$line = $conf[$i];
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_host/) && ($CLIREPORT_host < 1) )
{$VARREPORT_host = $line; $VARREPORT_host =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_user/) && ($CLIREPORT_user < 1) )
{$VARREPORT_user = $line; $VARREPORT_user =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_pass/) && ($CLIREPORT_pass < 1) )
{$VARREPORT_pass = $line; $VARREPORT_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_port/) && ($CLIREPORT_port < 1) )
{$VARREPORT_port = $line; $VARREPORT_port =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_dir/) && ($CLIREPORT_dir < 1) )
{$VARREPORT_dir = $line; $VARREPORT_dir =~ s/.*=//gi;}
$i++;
}
# Customized Variables
$server_ip = $VARserver_ip; # Asterisk server IP
### begin parsing run-time options ###
if (length($ARGV[0])>1)
{
$i=0;
while ($#ARGV >= $i)
{
$args = "$args $ARGV[$i]";
$i++;
}
if ($args =~ /--help/i)
{
print "allowed run time options:\n";
print " [--date=YYYY-MM-DD] = date override\n";
print " [--end-date=YYYY-MM-DD] = For more than one day, use date as the start\n";
print " [--campaign=XXX] = Campaign that sales will be pulled from\n";
print " [--without-camp=XXX] = Campaign that will be excluded from ALL\n";
print " [--sale-statuses=XXX-XXY] = Statuses that are deemed to be \"Sales\". Default SALE\n";
print " NOTE: To include all statuses in the export, use \"--sale-statuses=---ALL---\"\n";
print " [--with-inbound=XXX-XXY] = include the following inbound groups\n";
print " [--without-in=XXX-XXY] = inbound groups that will be excluded from ALL\n";
print " [--calltime=XXX] = filter results to only include those calls during this call time\n";
print " [--outbound-calltime-ignore] = for outbound calls ignores call time\n";
print " [--totals-only] = print totals of time and calls only\n";
print " [--did-only] = run for DID recordings only(defined in with-inbound flag)\n";
print " [--ftp-norun] = Stop program when you get to the FTP transfer\n";
print " [--ftp-temp-only] = Do not look up sales, only FTP transfer what is already in temp directory\n";
print " [--ftp-server=XXXXXXXX] = FTP server to send file to\n";
print " [--ftp-login=XXXXXXXX] = FTP user\n";
print " [--ftp-pass=XXXXXXXX] = FTP pass\n";
print " [--ftp-dir=XXXXXXXX] = remote FTP server directory to post files to\n";
print " [--temp-dir=XXX] = If running more than one instance at a time, specify a unique temp directory suffix\n";
print " [--email-list=test@test.com:test2@test.com] = send email results to these addresses\n";
print " [--email-sender=vicidial@localhost] = sender for the email results\n";
print " [--email-post-audio] = send an email after sending audio over FTP\n";
print " [--quiet] = quiet\n";
print " [--test] = test\n";
print " [--debug] = debugging messages\n";
print " [--debugX] = Super debugging messages\n";
print "\n";
exit;
}
else
{
if ($args =~ /--debug/i)
{
$DB=1;
print "\n----- DEBUG MODE -----\n\n";
}
if ($args =~ /--debugX/i)
{
$DBX=1;
print "\n----- SUPER DEBUG MODE -----\n\n";
}
if ($args =~ /-quiet/i)
{
$q=1; $Q=1;
}
if ($args =~ /-totals-only/i)
{$totals_only=1;}
if ($args =~ /-did-only/i)
{$did_only=1;}
if ($args =~ /--date=/i)
{
@data_in = split(/--date=/,$args);
$shipdate = $data_in[1];
$shipdate =~ s/ .*//gi;
if ($shipdate =~ /today/)
{
$shipdate="$year-$mon-$mday";
$time = $TWOAMsec;
}
else
{
if ($shipdate =~ /yesterday/)
{
$shipdate="$Tyear-$Tmon-$Tmday";
$year = $Tyear;
$mon = $Tmon;
$mday = $Tmday;
$time=$TWOAMsecY;
}
else
{
@cli_date = split("-",$shipdate);
$year = $cli_date[0];
$mon = $cli_date[1];
$mday = $cli_date[2];
$cli_date[1] = ($cli_date[1] - 1);
$time = timelocal(0,0,2,$cli_date[2],$cli_date[1],$cli_date[0]);
}
}
$start_date = $shipdate;
$start_date =~ s/-//gi;
if (!$Q) {print "\n----- DATE OVERRIDE: $shipdate($start_date) -----\n\n";}
}
else
{
$time=$TWOAMsec;
}
if ($args =~ /--end-date=/i)
{
@data_in = split(/--end-date=/,$args);
$shipdate_end = $data_in[1];
$shipdate_end =~ s/ .*//gi;
if ($shipdate_end =~ /today/)
{
$shipdate_end="$year-$mon-$mday";
$time = $TWOAMsec;
}
else
{
if ($shipdate_end =~ /yesterday/)
{
$shipdate_end="$Tyear-$Tmon-$Tmday";
$year = $Tyear;
$mon = $Tmon;
$mday = $Tmday;
$time=$TWOAMsecY;
}
else
{
@cli_date = split("-",$shipdate_end);
$year = $cli_date[0];
$mon = $cli_date[1];
$mday = $cli_date[2];
$cli_date[1] = ($cli_date[1] - 1);
$time = timelocal(0,0,2,$cli_date[2],$cli_date[1],$cli_date[0]);
}
}
$end_date = $shipdate_end;
$end_date =~ s/-//gi;
if (!$Q) {print "\n----- END DATE OVERRIDE: $shipdate_end($end_date) -----\n\n";}
}
else
{
$shipdate_end = $shipdate;
$end_date = $start_date;
}
if ($args =~ /--campaign=/i)
{
# print "\n|$ARGS|\n\n";
@data_in = split(/--campaign=/,$args);
$campaign = $data_in[1];
$campaign =~ s/ .*$//gi;
$campaignSQL = $campaign;
if ($campaignSQL =~ /-/)
{
$campaignSQL =~ s/-/','/gi;
}
$campaignSQL = "'$campaignSQL'";
}
if ($args =~ /--without-camp=/i)
{
# print "\n|$ARGS|\n\n";
@data_in = split(/--without-camp=/,$args);
$NOTcampaign = $data_in[1];
$NOTcampaign =~ s/ .*$//gi;
$NOTcampaignSQL = $NOTcampaign;
if ($NOTcampaignSQL =~ /-/)
{
$NOTcampaignSQL =~ s/-/','/gi;
}
$NOTcampaignSQL = "'$NOTcampaignSQL'";
}
if ($args =~ /--sale-statuses=/i)
{
@data_in = split(/--sale-statuses=/,$args);
$sale_statuses = $data_in[1];
$sale_statuses =~ s/ .*$//gi;
if ($sale_statuses =~ /---ALL---/)
{if (!$Q) {print "\n----- EXPORT ALL STATUSES -----\n\n";} }
}
if ($args =~ /--with-inbound=/i)
{
@data_in = split(/--with-inbound=/,$args);
$with_inbound = $data_in[1];
$with_inbound =~ s/ .*$//gi;
}
if ($args =~ /--without-in=/i)
{
@data_in = split(/--without-in=/,$args);
$NOTwith_inbound = $data_in[1];
$NOTwith_inbound =~ s/ .*$//gi;
}
if ($args =~ /--calltime=/i)
{
# print "\n|$ARGS|\n\n";
@data_in = split(/--calltime=/,$args);
$call_time = $data_in[1];
$call_time =~ s/ .*$//gi;
}
if ($args =~ /--outbound-calltime-ignore/i)
{
$outbound_calltime_ignore=1;
if (!$Q)
{print "\n----- IGNORE CALLTIME FOR OUTBOUND -----\n\n";}
}
if ($args =~ /--temp-dir=/i)
{
@data_in = split(/--temp-dir=/,$args);
$temp_dir = $data_in[1];
$temp_dir =~ s/ .*//gi;
$temp_dir =~ s/:/,/gi;
if ($DB > 0) {print "\n----- TEMP DIR: $temp_dir -----\n\n";}
}
else
{$temp_dir = '';}
if ($args =~ /-ftp-transfer/i)
{
if (!$Q)
{print "\n----- FTP TRANSFER MODE -----\n\n";}
$ftp_transfer=1;
}
if ($args =~ /-ftp-temp-only/i)
{
if (!$Q)
{print "\n----- FTP TEMP DIR TRANSFER ONLY MODE -----\n\n";}
$ftp_transfer_only=1;
}
if ($args =~ /-ftp-norun/i)
{
if (!$Q)
{print "\n----- FTP NORUN MODE -----\n\n";}
$ftp_norun=1;
}
if ($args =~ /--test/i)
{
$T=1; $TEST=1;
print "\n----- TESTING -----\n\n";
}
if ($args =~ /--email-list=/i)
{
@data_in = split(/--email-list=/,$args);
$email_list = $data_in[1];
$email_list =~ s/ .*//gi;
$email_list =~ s/:/,/gi;
print "\n----- EMAIL NOTIFICATION: $email_list -----\n\n";
}
else
{$email_list = '';}
if ($args =~ /--email-sender=/i)
{
@data_in = split(/--email-sender=/,$args);
$email_sender = $data_in[1];
$email_sender =~ s/ .*//gi;
$email_sender =~ s/:/,/gi;
print "\n----- EMAIL NOTIFICATION SENDER: $email_sender -----\n\n";
}
else
{$email_sender = 'vicidial@localhost';}
if ($args =~ /--email-post-audio/i)
{
$email_post_audio=1;
print "\n----- EMAIL POST AUDIO: $email_post_audio -----\n\n";
}
if ($args =~ /--ftp-server=/i)
{
@data_in = split(/--ftp-server=/,$args);
$VARREPORT_host = $data_in[1];
$VARREPORT_host =~ s/ .*//gi;
$VARREPORT_host =~ s/:/,/gi;
if ($DB > 0) {print "\n----- FTP SERVER: $VARREPORT_host -----\n\n";}
}
else
{$VARREPORT_host = '';}
if ($args =~ /--ftp-login=/i)
{
@data_in = split(/--ftp-login=/,$args);
$VARREPORT_user = $data_in[1];
$VARREPORT_user =~ s/ .*//gi;
$VARREPORT_user =~ s/:/,/gi;
if ($DB > 0) {print "\n----- FTP LOGIN: $VARREPORT_user -----\n\n";}
}
else
{$VARREPORT_user = '';}
if ($args =~ /--ftp-pass=/i)
{
@data_in = split(/--ftp-pass=/,$args);
$VARREPORT_pass = $data_in[1];
$VARREPORT_pass =~ s/ .*//gi;
$VARREPORT_pass =~ s/:/,/gi;
if ($DB > 0) {print "\n----- FTP PASS: <SET> -----\n\n";}
}
else
{$VARREPORT_pass = '';}
if ($args =~ /--ftp-dir=/i)
{
@data_in = split(/--ftp-dir=/,$args);
$VARREPORT_dir = $data_in[1];
$VARREPORT_dir =~ s/ .*//gi;
$VARREPORT_dir =~ s/:/,/gi;
if ($DB > 0) {print "\n----- FTP DIR: $VARREPORT_dir -----\n\n";}
}
else
{$VARREPORT_dir = '';}
}
}
else
{
print "no command line options set, using defaults.\n";
}
### end parsing run-time options ###
### find wget binary
$wgetbin = '';
if ( -e ('/bin/wget')) {$wgetbin = '/bin/wget';}
else
{
if ( -e ('/usr/bin/wget')) {$wgetbin = '/usr/bin/wget';}
else
{
if ( -e ('/usr/local/bin/wget')) {$wgetbin = '/usr/local/bin/wget';}
else
{
print "Can't find wget binary! Exiting...\n";
exit
}
}
}
### find find binary
$findbin = '';
if ( -e ('/bin/find')) {$findbin = '/bin/find';}
else
{
if ( -e ('/usr/bin/find')) {$findbin = '/usr/bin/find';}
else
{
if ( -e ('/usr/local/bin/find')) {$findbin = '/usr/local/bin/find';}
else
{
print "Can't find find binary! Exiting...\n";
exit
}
}
}
$tempdir = "/root/tempaudioexport$temp_dir";
if (!-e "$tempdir")
{`mkdir -p $tempdir`;}
### BEGIN ftp transfer only ###
if ($ftp_transfer_only > 0)
{
use Net::FTP;
opendir(FILE, "$tempdir/");
@FILES = readdir(FILE);
if (!$Q) {print "Sending Audio Over FTP: $#FILES\n";}
if ($ftp_norun > 0)
{exit;}
$i=0;
foreach(@FILES)
{
if ( (length($FILES[$i]) > 4) && (!-d "$tempdir/$FILES[$i]") )
{
$ftp = Net::FTP->new("$VARREPORT_host", Port => "$VARREPORT_port", Debug => "$DB", Passive => "1");
$ftp->login("$VARREPORT_user","$VARREPORT_pass");
if (length($VARREPORT_dir) > 0)
{$ftp->cwd("$VARREPORT_dir");}
if ($NODATEDIR < 1)
{
if ($YEARDIR > 0)
{
$ftp->mkdir("$year");
$ftp->cwd("$year");
}
$ftp->mkdir("$start_date");
$ftp->cwd("$start_date");
}
$start_date_PATH = "$start_date/";
$ftp->binary();
$ftp->put("$tempdir/$FILES[$i]", "$FILES[$i]");
$ftp->quit;
}
$i++;
if ($DB > 0)
{
if ($i =~ /0$/i) {print "$i/$#FILES\n";}
}
}
if (!$Q) {print "FTP ONLY DONE! $i/$#FILES\n";}
exit;
}
### END ftp transfer only ###
## remove old audio files from directory
`$findbin $tempdir/ -maxdepth 1 -type f -mtime +0 -print | xargs rm -f`;
if ($sale_statuses =~ /---ALL---/)
{
$sale_statusesSQL='';
$close_statusesSQL='';
}
else
{
$sale_statusesSQL = $sale_statuses;
$sale_statusesSQL =~ s/-/','/gi;
$sale_statusesSQL = "'$sale_statusesSQL'";
$close_statusesSQL = $sale_statusesSQL;
$sale_statusesSQL = " and vicidial_log.status IN($sale_statusesSQL)";
$close_statusesSQL = " and vicidial_closer_log.status IN($close_statusesSQL)";
}
if (length($with_inbound) < 2)
{
if (length($NOTwith_inbound) < 2)
{$with_inboundSQL = '';}
else
{
$with_inboundSQL = $NOTwith_inbound;
$with_inboundSQL =~ s/-/','/gi;
$with_inboundSQL = "vicidial_closer_log.campaign_id NOT IN('$with_inboundSQL')";
}
}
else
{
$with_inboundSQL = $with_inbound;
$with_inboundSQL =~ s/-/','/gi;
if ($did_only > 0)
{
$with_inboundSQL = "recording_log.user IN('$with_inboundSQL')";
}
else
{
$with_inboundSQL = "vicidial_closer_log.campaign_id IN('$with_inboundSQL')";
}
}
if (length($campaignSQL) < 2)
{
if (length($NOTcampaignSQL) < 2)
{$campaignSQL = "vicidial_log.campaign_id NOT IN('')";}
else
{$campaignSQL = "vicidial_log.campaign_id NOT IN($NOTcampaignSQL)";}
}
else
{$campaignSQL = "vicidial_log.campaign_id IN($campaignSQL)";}
if (!$Q)
{
print "\n\n\n\n\n\n\n\n\n\n\n\n-- AST_recordings_export.pl --\n\n";
print "This program is designed to gather recordings from campaigns and in-groups and post them to an FTP site. \n";
print "\n";
print "Campaign: $campaign $campaignSQL\n";
print "Sale Statuses: $sale_statuses $sale_statusesSQL\n";
print "With Inbound: $with_inbound $with_inboundSQL\n";
print "DID: $did_only\n";
print "\n";
}
if (!$VARDB_port) {$VARDB_port='3306';}
use DBI;
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
$dbhB = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
$TOTAL_SALES=0;
$timezone='-5';
$stmtA = "SELECT local_gmt FROM servers where server_ip='$server_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($DBX) {print " $sthArows|$stmtA|\n";}
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$timezone = $aryA[0];
$sthA->finish();
}
$offset_timezone = ($timezone + $hour_offset);
$SQLtimezone = sprintf("%10.2f",$timezone);
$SQLtimezone =~ s/\./:/gi;
$SQLtimezone =~ s/:50/:30/gi;
$SQLtimezone =~ s/ //gi;
$SQLoffset_timezone = sprintf("%10.2f",$offset_timezone);
$SQLoffset_timezone =~ s/\./:/gi;
$SQLoffset_timezone =~ s/:50/:30/gi;
$SQLoffset_timezone =~ s/ //gi;
$convert_tz = "'$SQLtimezone','$SQLoffset_timezone'";
if (!$Q)
{print "\n----- SQL CONVERT_TZ: $SQLtimezone|$SQLoffset_timezone $convert_tz -----\n\n";}
$stmtA = "SELECT call_time_id,call_time_name,call_time_comments,ct_default_start,ct_default_stop,ct_sunday_start,ct_sunday_stop,ct_monday_start,ct_monday_stop,ct_tuesday_start,ct_tuesday_stop,ct_wednesday_start,ct_wednesday_stop,ct_thursday_start,ct_thursday_stop,ct_friday_start,ct_friday_stop,ct_saturday_start,ct_saturday_stop,ct_state_call_times FROM vicidial_call_times where call_time_id='$call_time';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($DBX) {print " $sthArows|$stmtA|\n";}
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$Gct_default_start = $aryA[3];
$Gct_default_stop = $aryA[4];
$Gct_sunday_start = $aryA[5];
$Gct_sunday_stop = $aryA[6];
$Gct_monday_start = $aryA[7];
$Gct_monday_stop = $aryA[8];
$Gct_tuesday_start = $aryA[9];
$Gct_tuesday_stop = $aryA[10];
$Gct_wednesday_start = $aryA[11];
$Gct_wednesday_stop = $aryA[12];
$Gct_thursday_start = $aryA[13];
$Gct_thursday_stop = $aryA[14];
$Gct_friday_start = $aryA[15];
$Gct_friday_stop = $aryA[16];
$Gct_saturday_start = $aryA[17];
$Gct_saturday_stop = $aryA[18];
$sthA->finish();
}
else
{
if ($DB > 0) {print "CALL TIME NOT FOUND: $call_time\n";}
$call_time='';
}
if ($did_only > 0)
{
#################################################################################
########### CURRENT DAY DID RECCORDINGS GATHERING did-only: recording_log ######
#################################################################################
$stmtA = "select lead_id,user,vicidial_id,vicidial_id,length_in_sec,UNIX_TIMESTAMP(start_time) from recording_log where $with_inboundSQL and start_time > '$shipdate 00:00:01' and start_time < '$shipdate_end 23:59:59' order by start_time;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($DB) {print "$sthArows|$stmtA|\n";}
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$lead_id = $aryA[0];
$xfercallid = $aryA[1];
$vicidial_id = $aryA[2];
$uniqueid = $aryA[3];
$length_in_sec = $aryA[4];
$epoch = $aryA[5];
$outbound = 'N';
$domestic = 'Y';
$user = '';
$agent_name='';
&select_format_loop;
$TOTAL_SALES++;
}
$sthA->finish();
}
else
{
###########################################################################
########### CURRENT DAY SALES GATHERING outbound-only: vicidial_log ######
###########################################################################
$stmtA = "select vicidial_list.lead_id,uniqueid,length_in_sec,UNIX_TIMESTAMP(vicidial_log.call_date) from vicidial_list,vicidial_log where $campaignSQL $sale_statusesSQL and call_date > '$shipdate 00:00:01' and call_date < '$shipdate_end 23:59:59' and vicidial_log.lead_id=vicidial_list.lead_id order by call_date;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
if ($DB) {print "$sthArows|$stmtA|\n";}
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$lead_id = $aryA[0];
$vicidial_id = $aryA[1];
$uniqueid = $aryA[1];
$length_in_sec = $aryA[2];
$epoch = $aryA[3];
$outbound = 'Y';
$domestic = 'Y';
$queue_seconds = '0';
$closer='';
&select_format_loop;
$TOTAL_SALES++;
}
$sthA->finish();
if (length($with_inboundSQL)>3)
{
#################################################################################
########### CURRENT DAY SALES GATHERING inbound-only: vicidial_closer_log ######
#################################################################################
$stmtA = "select vicidial_list.lead_id,xfercallid,closecallid,uniqueid,length_in_sec,UNIX_TIMESTAMP(vicidial_closer_log.call_date) from vicidial_list,vicidial_closer_log where $with_inboundSQL $close_statusesSQL and call_date > '$shipdate 00:00:01' and call_date < '$shipdate_end 23:59:59' and vicidial_closer_log.lead_id=vicidial_list.lead_id order by call_date;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($DB) {print "$sthArows|$stmtA|\n";}
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$lead_id = $aryA[0];
$xfercallid = $aryA[1];
$vicidial_id = $aryA[2];
$uniqueid = $aryA[3];
$length_in_sec = $aryA[4];
$epoch = $aryA[5];
$outbound = 'N';
$domestic = 'Y';
$user = '';
$agent_name='';
&select_format_loop;
$TOTAL_SALES++;
}
$sthA->finish();
}
}
###### EMAIL SECTION
if ( (length($Ealert)>5) && (length($email_list) > 3) )
{
print "Sending email: $email_list\n";
use MIME::QuotedPrint;
use MIME::Base64;
use Mail::Sendmail;
$mailsubject = "Recording Export $outfile";
%mail = ( To => "$email_list",
From => "$email_sender",
Subject => "$mailsubject",
);
$boundary = "====" . time() . "====";
$mail{'content-type'} = "multipart/mixed; boundary=\"$boundary\"";
$message = encode_qp( "Recording Export:\n\n Total Records: $TOTAL_SALES\n Total Recordings: $TOTAL_RECORDINGS\n" );
$boundary = '--'.$boundary;
$mail{body} .= "$boundary\n";
$mail{body} .= "Content-Type: text/plain; charset=\"iso-8859-1\"\n";
$mail{body} .= "Content-Transfer-Encoding: quoted-printable\n\n";
$mail{body} .= "$message\n";
$mail{body} .= "$boundary\n";
$mail{body} .= "--\n";
sendmail(%mail) or die $mail::Sendmail::error;
print "ok. log says:\n", $mail::sendmail::log; ### print mail log for status
}
# FTP overrides-
# $VARREPORT_host = '10.0.0.4';
# $VARREPORT_port = '21';
# $VARREPORT_user = 'cron';
# $VARREPORT_pass = 'test';
# $VARREPORT_dir = '';
if ( ( ($DB) || ($totals_only > 0) ) && ($output_format =~ /^tab-QMcustomUSA$|^tab-SCcustomUSA$/) )
{
if ($OUTtalk > 0) {$OUTtalkmin = ($OUTtalk / 60);}
if ($INtalk > 0) {$INtalkmin = ($INtalk / 60);}
$OUTtalkmin = sprintf("%10.2f",$OUTtalkmin);
$INtalkmin = sprintf("%10.2f",$INtalkmin);
$OUTcalls = sprintf("%10s",$OUTcalls);
$INcalls = sprintf("%10s",$INcalls);
$OUTtalk = sprintf("%10s",$OUTtalk);
$INtalk = sprintf("%10s",$INtalk);
print "OUTBOUND CALLS: $OUTcalls\n";
print "OUTBOUND SECONDS: $OUTtalk\n";
print "OUTBOUND MINUTES: $OUTtalkmin\n";
print "INBOUND CALLS: $INcalls\n";
print "INBOUND SECONDS: $INtalk\n";
print "INBOUND MINUTES: $INtalkmin\n";
}
if ($ftp_audio_transfer > 0)
{
use Net::FTP;
opendir(FILE, "$tempdir/");
@FILES = readdir(FILE);
if (!$Q) {print "Sending Audio Over FTP: $#FILES\n";}
if ($ftp_norun > 0)
{exit;}
$i=0;
foreach(@FILES)
{
if ( (length($FILES[$i]) > 4) && (!-d "$tempdir/$FILES[$i]") )
{
$ftp = Net::FTP->new("$VARREPORT_host", Port => "$VARREPORT_port", Debug => "$DB", Passive => "1");
$ftp->login("$VARREPORT_user","$VARREPORT_pass");
if (length($VARREPORT_dir) > 0)
{$ftp->cwd("$VARREPORT_dir");}
if ($NODATEDIR < 1)
{
if ($YEARDIR > 0)
{
$ftp->mkdir("$year");
$ftp->cwd("$year");
}
$ftp->mkdir("$start_date");
$ftp->cwd("$start_date");
}
$start_date_PATH = "$start_date/";
$ftp->binary();
$ftp->put("$tempdir/$FILES[$i]", "$FILES[$i]");
$ftp->quit;
}
$i++;
if ($DB > 0)
{
if ($i =~ /0$/i) {print "$i/$#FILES\n";}
}
}
}
### calculate time to run script ###
$secY = time();
$secZ = ($secY - $secX);
$secZm = ($secZ /60);
if (!$Q) {print "SALES EXPORT FOR $shipdate\n";}
if (!$Q) {print "TOTAL SALES: $TOTAL_SALES\n";}
if (!$Q) {print "TOTAL EXCLUDED BY CALLTIME: $CALLTIME_KICK\n";}
if (!$Q) {print "TOTAL RECORDINGS: $TOTAL_RECORDINGS\n";}
if (!$Q) {print "script execution time in seconds: $secZ minutes: $secZm\n";}
###### POST FTP EMAIL SECTION
if ( (length($Ealert)>5) && (length($email_list) > 3) && ($email_post_audio > 0) )
{
print "Sending post-FTP email: $email_list\n";
use MIME::QuotedPrint;
use MIME::Base64;
use Mail::Sendmail;
$mailsubject = "Recording Export POST AUDIO TRANSFER";
%mail = ( To => "$email_list",
From => "$email_sender",
Subject => "$mailsubject",
);
$boundary = "====" . time() . "====";
$mail{'content-type'} = "multipart/mixed; boundary=\"$boundary\"";
$message = encode_qp( "Recording Export POST AUDIO TRANSFER:\n\n Total Records: $TOTAL_SALES\n Total Recordings: $TOTAL_RECORDINGS\n" );
$boundary = '--'.$boundary;
$mail{body} .= "$boundary\n";
$mail{body} .= "Content-Type: text/plain; charset=\"iso-8859-1\"\n";
$mail{body} .= "Content-Transfer-Encoding: quoted-printable\n\n";
$mail{body} .= "$message\n";
$mail{body} .= "$boundary\n";
$mail{body} .= "--\n";
sendmail(%mail) or die $mail::Sendmail::error;
print "ok. log says:\n", $mail::sendmail::log; ### print mail log for status
}
exit;
### Subroutine for formatting of the output ###
sub select_format_loop
{
$within_calltime = 1;
if (length($call_time) > 0)
{
$CTtarget = ($secX - 10);
($Csec,$Cmin,$Chour,$Cmday,$Cmon,$Cyear,$Cwday,$Cyday,$Cisdst) = localtime($epoch);
if ($Chour < 10) {$Chour = "0$Chour";}
if ($Cmin < 10) {$Cmin = "0$Cmin";}
$CThourminute = "$Chour$Cmin";
$CTstart = $Gct_default_start;
$CTstop = $Gct_default_stop;
if ( ($Cwday == 0) && ( ($Gct_sunday_start > 0) && ($Gct_sunday_stop > 0) ) )
{$CTstart = $Gct_sunday_start; $CTstop = $Gct_sunday_stop;}
if ( ($Cwday == 1) && ( ($Gct_monday_start > 0) && ($Gct_monday_stop > 0) ) )
{$CTstart = $Gct_monday_start; $CTstop = $Gct_monday_stop;}
if ( ($Cwday == 2) && ( ($Gct_tuesday_start > 0) && ($Gct_tuesday_stop > 0) ) )
{$CTstart = $Gct_tuesday_start; $CTstop = $Gct_tuesday_stop;}
if ( ($Cwday == 3) && ( ($Gct_wednesday_start > 0) && ($Gct_wednesday_stop > 0) ) )
{$CTstart = $Gct_wednesday_start; $CTstop = $Gct_wednesday_stop;}
if ( ($Cwday == 4) && ( ($Gct_thursday_start > 0) && ($Gct_thursday_stop > 0) ) )
{$CTstart = $Gct_thursday_start; $CTstop = $Gct_thursday_stop;}
if ( ($Cwday == 5) && ( ($Gct_friday_start > 0) && ($Gct_friday_stop > 0) ) )
{$CTstart = $Gct_friday_start; $CTstop = $Gct_friday_stop;}
if ( ($Cwday == 6) && ( ($Gct_saturday_start > 0) && ($Gct_saturday_stop > 0) ) )
{$CTstart = $Gct_saturday_start; $CTstop = $Gct_saturday_stop;}
if ( ($CThourminute < $CTstart) || ($CThourminute > $CTstop) )
{
if ($DB > 0) {print "Call is outside of defined call time: $CThourminute|$Cwday| |$CTstart|$CTstop| \n";}
$within_calltime=0;
}
}
if ( ($within_calltime > 0) || ( ($outbound_calltime_ignore > 0) && ($outbound =~ /Y/) ) )
{
$str='';
$call_data = "|$outbound|$lead_id|$vicidial_id|$uniqueid|$length_in_sec|$epoch|";
##### BEGIN standard audio lookup #####
$ivr_id = '0';
$ivr_filename = '';
$stmtB = "select recording_id,filename,location from recording_log where lead_id='$lead_id' and vicidial_id='$vicidial_id' and start_time > '$shipdate 00:00:01' and start_time < '$shipdate_end 23:59:59' order by start_time desc limit 100;";
$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
$sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
$sthBrows=$sthB->rows;
$rec_countB=0;
while ($sthBrows > $rec_countB)
{
@aryB = $sthB->fetchrow_array;
$ivr_id = $aryB[0];
$ivr_filename = $aryB[1];
$ivr_location = $aryB[2];
$rec_countB++;
if ( ($ftp_audio_transfer > 0) && (length($ivr_filename) > 3) && (length($ivr_location) > 5) )
{
@ivr_path = split(/\//,$ivr_location);
$path_file = $ivr_path[$#ivr_path];
`$wgetbin -q --output-document=$tempdir/$path_file $ivr_location `;
$TOTAL_RECORDINGS++;
}
}
$sthB->finish();
##### END standard audio lookup #####
$Ealert .= "$TOTAL_SALES $TOTAL_RECORDINGS $rec_countB $call_data\n";
if ($DBX) {print "$TOTAL_SALES $TOTAL_RECORDINGS $rec_countB $call_data\n";}
}
else
{$CALLTIME_KICK++;}
if ($DB > 0)
{
if ($rec_count =~ /10$/i) {print STDERR " G*THER $rec_count\r";}
if ($rec_count =~ /20$/i) {print STDERR " GA*HER $rec_count\r";}
if ($rec_count =~ /30$/i) {print STDERR " GAT*ER $rec_count\r";}
if ($rec_count =~ /40$/i) {print STDERR " GATH*R $rec_count\r";}
if ($rec_count =~ /50$/i) {print STDERR " GATHE* $rec_count\r";}
if ($rec_count =~ /60$/i) {print STDERR " GATH*R $rec_count\r";}
if ($rec_count =~ /70$/i) {print STDERR " GAT*ER $rec_count\r";}
if ($rec_count =~ /80$/i) {print STDERR " GA*HER $rec_count\r";}
if ($rec_count =~ /90$/i) {print STDERR " G*THER $rec_count\r";}
if ($rec_count =~ /00$/i) {print STDERR " *ATHER $rec_count\r";}
if ($rec_count =~ /00$/i) {print " |$rec_count|$TOTAL_SALES|$CALLTIME_KICK|$TOTAL_RECORDINGS| |$lead_id|\n";}
}
$rec_count++;
}
# if ($DB > 0)
# {
# if ($rec_count =~ /10$/i) {print STDERR " * $rec_count\r";}
# if ($rec_count =~ /20$/i) {print STDERR " * $rec_count\r";}
# if ($rec_count =~ /30$/i) {print STDERR " * $rec_count\r";}
# if ($rec_count =~ /40$/i) {print STDERR " * $rec_count\r";}
# if ($rec_count =~ /50$/i) {print STDERR " * $rec_count\r";}
# if ($rec_count =~ /60$/i) {print STDERR " * $rec_count\r";}
# if ($rec_count =~ /70$/i) {print STDERR " * $rec_count\r";}
# if ($rec_count =~ /80$/i) {print STDERR " * $rec_count\r";}
# if ($rec_count =~ /90$/i) {print STDERR " * $rec_count\r";}
# if ($rec_count =~ /00$/i) {print STDERR " * $rec_count\r";}
# if ($rec_count =~ /00$/i) {print " |$rec_count|$TOTAL_SALES|$CALLTIME_KICK|$TOTAL_RECORDINGS| |$lead_id|\n";}
# }
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