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100838ea880c05fe897be339c925d6fd8d130d59
agc_2-X/www/agc/conf_exten_check.php
T
mattf 100838ea88 Added Languages admin web screens 
Added more error checking to agent logins
Fixed issues with alternate DB queriesin admin.php
Changed timecheck.pl script to not send out alerts for active=N servers

git-svn-id: svn://192.168.202.10@2215 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-12-04 17:18:21 +00:00

786 lines
34 KiB
PHP
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<?php
# conf_exten_check.php version 2.10
#
# Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# This script is designed purely to send whether the meetme conference has live channels connected and which they are
# This script depends on the server_ip being sent and also needs to have a valid user/pass from the vicidial_users table
#
# required variables:
# - $server_ip
# - $session_name
# - $user
# - $pass
# optional variables:
# - $format - ('text','debug')
# - $ACTION - ('refresh','register')
# - $client - ('agc','vdc')
# - $conf_exten - ('8600011',...)
# - $exten - ('123test',...)
# - $auto_dial_level - ('0','1','1.2',...)
# - $campagentstdisp - ('YES',...)
#
# changes
# 50509-1054 - First build of script
# 50511-1112 - Added ability to register a conference room
# 50610-1159 - Added NULL check on MySQL results to reduced errors
# 50706-1429 - script changed to not use HTTP login vars, user/pass instead
# 50706-1525 - Added date-time display for vicidial client display
# 50816-1500 - Added random update to vicidial_live_agents table for vdc users
# 51121-1353 - Altered echo statements for several small PHP speed optimizations
# 60410-1424 - Added ability to grab calls-being-placed and agent status
# 60421-1405 - check GET/POST vars lines with isset to not trigger PHP NOTICES
# 60619-1201 - Added variable filters to close security holes for login form
# 61128-2255 - Added update for manual dial vicidial_live_agents
# 70319-1542 - Added agent disabled display function
# 71122-0205 - Added vicidial_live_agent status output
# 80424-0442 - Added non_latin lookup from system_settings
# 80519-1425 - Added calls-in-queue tally
# 80703-1106 - Added API functionality for Hangup and Dispo
# 81104-0229 - Added mysql error logging capability
# 81104-1409 - Added multi-retry for some vicidial_live_agents table MySQL queries
# 90102-1402 - Added check for system and database time synchronization
# 90120-1720 - Added compatibility for API pause/resume and dial a number
# 90307-1855 - Added shift enforcement to send logout flag if outside of shift hours
# 90408-0020 - Added API vtiger specific callback activity record ability
# 90508-0727 - Changed to PHP long tags
# 90706-1430 - Fixed AGENTDIRECT calls in queue display count
# 90908-1037 - Added DEAD call logging
# 91130-2022 - Added code for manager override of in-group selection
# 91228-1341 - Added API fields update functions
# 100109-1337 - Fixed Manual dial live call detection
# 100527-0957 - Added send_dtmf, transfer_conference and park_call API functions
# 100727-2209 - Added timer actions for hangup, extension, callmenu and ingroup as well as destination
# 101123-1105 - Added api manual dial queue feature to external_dial function
# 101208-0308 - Moved the Calls in Queue count and other counts outside of the autodial section (issue 406)
# 110610-0059 - Small fix for manual dial calls lasting more than 100 minutes in real-time report
# 120809-2353 - Added external_recording function
# 121028-2305 - Added extra check on session_name to validate agent screen requests
# 130328-0011 - Converted ereg to preg functions
# 130603-2218 - Added login lockout for 15 minutes after 10 failed logins, and other security fixes
# 130705-1524 - Added optional encrypted passwords compatibility
# 130802-1015 - Changed to use PHP mysqli functions
# 140126-0659 - Added external_pause_code function
# 140810-2136 - Changed to use QXZ function for echoing text
# 141118-1233 - Formatting changes for QXZ output
# 141128-0853 - Code cleanup for QXZ functions
#
$version = '2.10-40';
$build = '141128-0853';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=39;
$one_mysql_log=0;
$DB=0;
require_once("dbconnect_mysqli.php");
require_once("functions.php");
$bcrypt=1;
### If you have globals turned off uncomment these lines
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["user"])) {$user=$_GET["user"];}
elseif (isset($_POST["user"])) {$user=$_POST["user"];}
if (isset($_GET["pass"])) {$pass=$_GET["pass"];}
elseif (isset($_POST["pass"])) {$pass=$_POST["pass"];}
if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
if (isset($_GET["session_name"])) {$session_name=$_GET["session_name"];}
elseif (isset($_POST["session_name"])) {$session_name=$_POST["session_name"];}
if (isset($_GET["format"])) {$format=$_GET["format"];}
elseif (isset($_POST["format"])) {$format=$_POST["format"];}
if (isset($_GET["ACTION"])) {$ACTION=$_GET["ACTION"];}
elseif (isset($_POST["ACTION"])) {$ACTION=$_POST["ACTION"];}
if (isset($_GET["client"])) {$client=$_GET["client"];}
elseif (isset($_POST["client"])) {$client=$_POST["client"];}
if (isset($_GET["conf_exten"])) {$conf_exten=$_GET["conf_exten"];}
elseif (isset($_POST["conf_exten"])) {$conf_exten=$_POST["conf_exten"];}
if (isset($_GET["exten"])) {$exten=$_GET["exten"];}
elseif (isset($_POST["exten"])) {$exten=$_POST["exten"];}
if (isset($_GET["auto_dial_level"])) {$auto_dial_level=$_GET["auto_dial_level"];}
elseif (isset($_POST["auto_dial_level"])) {$auto_dial_level=$_POST["auto_dial_level"];}
if (isset($_GET["campagentstdisp"])) {$campagentstdisp=$_GET["campagentstdisp"];}
elseif (isset($_POST["campagentstdisp"])) {$campagentstdisp=$_POST["campagentstdisp"];}
if (isset($_GET["bcrypt"])) {$bcrypt=$_GET["bcrypt"];}
elseif (isset($_POST["bcrypt"])) {$bcrypt=$_POST["bcrypt"];}
if ($bcrypt == 'OFF')
{$bcrypt=0;}
header ("Content-type: text/html; charset=utf-8");
header ("Cache-Control: no-cache, must-revalidate"); // HTTP/1.1
header ("Pragma: no-cache"); // HTTP/1.0
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03001',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysqli_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$non_latin = $row[0];
}
##### END SETTINGS LOOKUP #####
###########################################
if ($non_latin < 1)
{
$user=preg_replace("/[^\-_0-9a-zA-Z]/i","",$user);
$pass=preg_replace("/\'|\"|\\\\|;| /","",$pass);
}
else
{
$user = preg_replace("/\'|\"|\\\\|;/","",$user);
$pass=preg_replace("/\'|\"|\\\\|;| /","",$pass);
}
$session_name = preg_replace("/\'|\"|\\\\|;/","",$session_name);
$server_ip = preg_replace("/\'|\"|\\\\|;/","",$server_ip);
# default optional vars if not set
if (!isset($format)) {$format="text";}
if (!isset($ACTION)) {$ACTION="refresh";}
if (!isset($client)) {$client="agc";}
$Alogin='N';
$RingCalls='N';
$DiaLCalls='N';
$StarTtime = date("U");
$NOW_DATE = date("Y-m-d");
$NOW_TIME = date("Y-m-d H:i:s");
$FILE_TIME = date("Ymd_His");
if (!isset($query_date)) {$query_date = $NOW_DATE;}
$random = (rand(1000000, 9999999) + 10000000);
$auth=0;
$auth_message = user_authorization($user,$pass,'',0,$bcrypt,0);
if ($auth_message == 'GOOD')
{$auth=1;}
if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
{
echo _QXZ("Invalid Username/Password:")." |$user|$pass|$auth_message|\n";
exit;
}
else
{
if( (strlen($server_ip)<6) or (!isset($server_ip)) or ( (strlen($session_name)<12) or (!isset($session_name)) ) )
{
echo _QXZ("Invalid server_ip: %1s or Invalid session_name: %2s",0,'',$server_ip,$session_name)."\n";
exit;
}
else
{
$stmt="SELECT count(*) from web_client_sessions where session_name='$session_name' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03002',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$SNauth=$row[0];
if($SNauth==0)
{
echo _QXZ("Invalid session_name:")." |$session_name|$server_ip|\n";
exit;
}
else
{
# do nothing for now
}
}
}
if ($format=='debug')
{
echo "<html>\n";
echo "<head>\n";
echo "<!-- VERSION: $version BUILD: $build MEETME: $conf_exten server_ip: $server_ip-->\n";
echo "<title>"._QXZ("Conf Extension Check");
echo "</title>\n";
echo "</head>\n";
echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
}
if ($ACTION == 'refresh')
{
$MT[0]='';
$row=''; $rowx='';
$channel_live=1;
if (strlen($conf_exten)<1)
{
$channel_live=0;
echo _QXZ("Conf Exten %1s is not valid",0,'',$conf_exten)."\n";
exit;
}
else
{
if ($client == 'vdc')
{
$Acount=0;
$Scount=0;
$AexternalDEAD=0;
$Aagent_log_id='';
$Acallerid='';
$DEADcustomer=0;
$Astatus='';
$Acampaign_id='';
### see if the agent has a record in the vicidial_live_agents table
$stmt="SELECT count(*) from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03003',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$Acount=$row[0];
### see if the agent has a record in the vicidial_session_data table
$stmt="SELECT count(*) from vicidial_session_data where user='$user' and server_ip='$server_ip' and session_name='$session_name';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03039',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$Scount=$row[0];
if ($Acount > 0)
{
$stmt="SELECT status,callerid,agent_log_id,campaign_id,lead_id from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03004',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$Astatus = $row[0];
$Acallerid = $row[1];
$Aagent_log_id = $row[2];
$Acampaign_id = $row[3];
$Alead_id = $row[4];
$api_manual_dial='STANDARD';
$stmt = "SELECT api_manual_dial FROM vicidial_campaigns where campaign_id='$Acampaign_id';";
$rslt=mysql_to_mysqli($stmt, $link);
$vcc_conf_ct = mysqli_num_rows($rslt);
if ($vcc_conf_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$api_manual_dial = $row[0];
}
}
# ### find out if external table shows agent should be disabled
# $stmt="SELECT count(*) from another_table where user='$user' and status='DEAD';";
# if ($DB) {echo "|$stmt|\n";}
# $rslt=mysql_to_mysqli($stmt, $link);
# $row=mysqli_fetch_row($rslt);
# $AexternalDEAD=$row[0];
##### BEGIN check on calls in queue, number of active calls in the campaign
if ($campagentstdisp == 'YES')
{
$ADsql='';
### grab the status of this agent to display
$stmt="SELECT status,campaign_id,closer_campaigns from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03006',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$Alogin=$row[0];
$Acampaign=$row[1];
$AccampSQL=$row[2];
$AccampSQL = preg_replace('/\s\-/','', $AccampSQL);
$AccampSQL = preg_replace('/\s/',"','", $AccampSQL);
if (preg_match('/AGENTDIRECT/i', $AccampSQL))
{
$AccampSQL = preg_replace('/AGENTDIRECT/i','', $AccampSQL);
$ADsql = "or ( (campaign_id LIKE \"%AGENTDIRECT%\") and (agent_only='$user') )";
}
### grab the number of calls being placed from this server and campaign
$stmt="SELECT count(*) from vicidial_auto_calls where status IN('LIVE') and ( (campaign_id='$Acampaign') or (campaign_id IN('$AccampSQL')) $ADsql);";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03007',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$RingCalls=$row[0];
if ($RingCalls > 0) {$RingCalls = "<font class=\"queue_text_red\">Calls in Queue: $RingCalls</font>";}
else {$RingCalls = "<font class=\"queue_text\">Calls in Queue: $RingCalls</font>";}
### grab the number of calls being placed from this server and campaign
$stmt="SELECT count(*) from vicidial_auto_calls where status NOT IN('XFER') and ( (campaign_id='$Acampaign') or (campaign_id IN('$AccampSQL')) );";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03008',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$DiaLCalls=$row[0];
}
else
{
$Alogin='N';
$RingCalls='N';
$DiaLCalls='N';
}
##### END check on calls in queue, number of active calls in the campaign
if ($auto_dial_level > 0)
{
### update the vicidial_live_agents every second with a new random number so it is shown to be alive
$stmt="UPDATE vicidial_live_agents set random_id='$random' where user='$user' and server_ip='$server_ip';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03005',$user,$server_ip,$session_name,$one_mysql_log);}
$retry_count=0;
while ( ($errno > 0) and ($retry_count < 5) )
{
$rslt=mysql_to_mysqli($stmt, $link);
$one_mysql_log=1;
$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9305$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
$one_mysql_log=0;
$retry_count++;
}
##### BEGIN DEAD logging section #####
### find whether the call the agent is on is hung up
$stmt="SELECT count(*) from vicidial_auto_calls where callerid='$Acallerid';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03018',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$AcalleridCOUNT=$row[0];
if ( ($AcalleridCOUNT > 0) and (preg_match("/INCALL/i",$Astatus)) and (preg_match("/^M/",$Acallerid)) )
{
$updateNOW_TIME = date("Y-m-d H:i:s");
$stmt="UPDATE vicidial_auto_calls set last_update_time='$updateNOW_TIME' where callerid='$Acallerid';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03038',$user,$server_ip,$session_name,$one_mysql_log);}
}
if ( ($AcalleridCOUNT < 1) and (preg_match("/INCALL/i",$Astatus)) and (strlen($Aagent_log_id) > 0) )
{
$DEADcustomer++;
### find whether the agent log record has already logged DEAD
$stmt="SELECT count(*) from vicidial_agent_log where agent_log_id='$Aagent_log_id' and ( (dead_epoch IS NOT NULL) or (dead_epoch > 10000) );";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03019',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$Aagent_log_idCOUNT=$row[0];
if ($Aagent_log_idCOUNT < 1)
{
$NEWdead_epoch = date("U");
$deadNOW_TIME = date("Y-m-d H:i:s");
$stmt="UPDATE vicidial_agent_log set dead_epoch='$NEWdead_epoch' where agent_log_id='$Aagent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03020',$user,$server_ip,$session_name,$one_mysql_log);}
$stmt="UPDATE vicidial_live_agents set last_state_change='$deadNOW_TIME' where agent_log_id='$Aagent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03021',$user,$server_ip,$session_name,$one_mysql_log);}
}
}
##### END DEAD logging section #####
}
else
{
### update the vicidial_live_agents every second with a new random number so it is shown to be alive
$stmt="UPDATE vicidial_live_agents set random_id='$random' where user='$user' and server_ip='$server_ip';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03009',$user,$server_ip,$session_name,$one_mysql_log);}
$retry_count=0;
while ( ($errno > 0) and ($retry_count < 5) )
{
$rslt=mysql_to_mysqli($stmt, $link);
$one_mysql_log=1;
$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9309$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
$one_mysql_log=0;
$retry_count++;
}
##### BEGIN DEAD logging section #####
### find whether the call the agent is on is hung up
$stmt="SELECT count(*) from vicidial_auto_calls where callerid='$Acallerid';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03029',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$AcalleridCOUNT=$row[0];
if ( ($AcalleridCOUNT > 0) and (preg_match("/INCALL/i",$Astatus)) )
{
$updateNOW_TIME = date("Y-m-d H:i:s");
$stmt="UPDATE vicidial_auto_calls set last_update_time='$updateNOW_TIME' where callerid='$Acallerid';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03037',$user,$server_ip,$session_name,$one_mysql_log);}
}
if ( ($AcalleridCOUNT < 1) and (preg_match("/INCALL/i",$Astatus)) and (strlen($Aagent_log_id) > 0) )
{
$DEADcustomer++;
### find whether the agent log record has already logged DEAD
$stmt="SELECT count(*) from vicidial_agent_log where agent_log_id='$Aagent_log_id' and ( (dead_epoch IS NOT NULL) or (dead_epoch > 10000) );";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03030',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$Aagent_log_idCOUNT=$row[0];
if ($Aagent_log_idCOUNT < 1)
{
$NEWdead_epoch = date("U");
$deadNOW_TIME = date("Y-m-d H:i:s");
$stmt="UPDATE vicidial_agent_log set dead_epoch='$NEWdead_epoch' where agent_log_id='$Aagent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03031',$user,$server_ip,$session_name,$one_mysql_log);}
$stmt="UPDATE vicidial_live_agents set last_state_change='$deadNOW_TIME' where agent_log_id='$Aagent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03032',$user,$server_ip,$session_name,$one_mysql_log);}
}
}
##### END DEAD logging section #####
}
### grab the API hangup and API dispo fields in vicidial_live_agents
$stmt="SELECT external_hangup,external_status,external_pause,external_dial,external_update_fields,external_update_fields_data,external_timer_action,external_timer_action_message,external_timer_action_seconds,external_dtmf,external_transferconf,external_park,external_timer_action_destination,external_recording,external_pause_code from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03010',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$external_hangup = $row[0];
$external_status = $row[1];
$external_pause = $row[2];
$external_dial = $row[3];
$external_update_fields = $row[4];
$external_update_fields_data = $row[5];
$timer_action = $row[6];
$timer_action_message = $row[7];
$timer_action_seconds = $row[8];
$external_dtmf = $row[9];
$external_transferconf = $row[10];
$external_park = $row[11];
$timer_action_destination = $row[12];
$external_recording = $row[13];
$external_pause_code = $row[14];
$MDQ_count=0;
if ( ($api_manual_dial=='QUEUE') or ($api_manual_dial=='QUEUE_AND_AUTOCALL') )
{
$stmt="SELECT count(*) FROM vicidial_manual_dial_queue where user='$user' and status='READY';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03033',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$mdq_count_record_ct = mysqli_num_rows($rslt);
if ($mdq_count_record_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$MDQ_count = $row[0];
}
if ( ($MDQ_count > 0) and (strlen($external_dial) < 16) and ($Astatus=='PAUSED') and ($Alead_id < 1) )
{
$stmt="SELECT mdq_id,external_dial FROM vicidial_manual_dial_queue where user='$user' and status='READY' order by entry_time limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03034',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$mdq_record_ct = mysqli_num_rows($rslt);
if ($mdq_record_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$MDQ_mdq_id = $row[0];
$MDQ_external_dial = $row[1];
$external_dial = $MDQ_external_dial;
$stmt="UPDATE vicidial_manual_dial_queue SET status='QUEUE' where mdq_id='$MDQ_mdq_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03035',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$UMDQaffected_rows_update = mysqli_affected_rows($link);
if ($UMDQaffected_rows_update > 0)
{
$stmt="UPDATE vicidial_live_agents SET external_dial='$MDQ_external_dial' where user='$user' and server_ip='$server_ip';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03036',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VLAMDQaffected_rows_update = mysqli_affected_rows($link);
}
}
}
}
if (strlen($external_status)<1) {$external_status = '::::::::::';}
$web_epoch = date("U");
$stmt="SELECT UNIX_TIMESTAMP(last_update),UNIX_TIMESTAMP(db_time) from server_updater where server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03014',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$server_epoch = $row[0];
$db_epoch = $row[1];
$time_diff = ($server_epoch - $db_epoch);
$web_diff = ($db_epoch - $web_epoch);
##### check for in-group change details
$InGroupChangeDetails = '0|||';
$manager_ingroup_set=0;
$stmt="SELECT count(*) FROM vicidial_live_agents where user='$user' and manager_ingroup_set='SET';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03022',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$mis_record_ct = mysqli_num_rows($rslt);
if ($mis_record_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$manager_ingroup_set = $row[0];
}
if ($manager_ingroup_set > 0)
{
$stmt="UPDATE vicidial_live_agents SET closer_campaigns=external_ingroups, manager_ingroup_set='Y' where user='$user' and manager_ingroup_set='SET';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03023',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VLAMISaffected_rows_update = mysqli_affected_rows($link);
if ($VLAMISaffected_rows_update > 0)
{
$stmt="SELECT external_ingroups,external_blended,external_igb_set_user,outbound_autodial,dial_method FROM vicidial_live_agents vla, vicidial_campaigns vc where user='$user' and manager_ingroup_set='Y' and vla.campaign_id=vc.campaign_id;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03024',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$migs_record_ct = mysqli_num_rows($rslt);
if ($migs_record_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$external_ingroups = $row[0];
$external_blended = $row[1];
$external_igb_set_user = $row[2];
$outbound_autodial = $row[3];
$dial_method = $row[4];
$stmt="SELECT full_name FROM vicidial_users where user='$external_igb_set_user';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03025',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$mign_record_ct = mysqli_num_rows($rslt);
if ($mign_record_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$external_igb_set_name = $row[0];
}
$NEWoutbound_autodial='N';
if ( ($external_blended > 0) and ($dial_method != "INBOUND_MAN") and ($dial_method != "MANUAL") )
{$NEWoutbound_autodial='Y';}
$stmt="UPDATE vicidial_live_agents SET outbound_autodial='$NEWoutbound_autodial' where user='$user';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03026',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VLAMIBaffected_rows_update = mysqli_affected_rows($link);
$InGroupChangeDetails = "1|$external_blended|$external_igb_set_user|$external_igb_set_name";
$stmt="INSERT INTO vicidial_user_closer_log set user='$user',campaign_id='$Acampaign_id',event_date='$NOW_TIME',blended='$external_blended',closer_campaigns='$external_ingroups',manager_change='$external_igb_set_user';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03027',$user,$server_ip,$session_name,$one_mysql_log);}
}
}
}
##### grab the shift information the agent
$stmt="SELECT user_group,agent_shift_enforcement_override from vicidial_users where user='$user';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03015',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$VU_user_group = $row[0];
$VU_agent_shift_enforcement_override = $row[1];
### Gather timeclock and shift enforcement restriction settings
$stmt="SELECT shift_enforcement,group_shifts from vicidial_user_groups where user_group='$VU_user_group';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03016',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$shift_enforcement = $row[0];
$LOGgroup_shiftsSQL = preg_replace('/\s\s/','',$row[1]);
$LOGgroup_shiftsSQL = preg_replace('/\s/',"','",$LOGgroup_shiftsSQL);
$LOGgroup_shiftsSQL = "shift_id IN('$LOGgroup_shiftsSQL')";
### CHECK TO SEE IF AGENT IS WITHIN THEIR SHIFT IF RESTRICTED, IF NOT, OUTPUT ERROR
$Ashift_logout=0;
if ( ( (preg_match("/ALL/",$shift_enforcement)) and (!preg_match("/OFF|START/",$VU_agent_shift_enforcement_override)) ) or (preg_match("/ALL/",$VU_agent_shift_enforcement_override)) )
{
$shift_ok=0;
if (strlen($LOGgroup_shiftsSQL) < 3)
{$Ashift_logout++;}
else
{
$HHMM = date("Hi");
$wday = date("w");
$stmt="SELECT shift_id,shift_start_time,shift_length,shift_weekdays from vicidial_shifts where $LOGgroup_shiftsSQL order by shift_id";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'3017',$user,$server_ip,$session_name,$one_mysql_log);}
$shifts_to_print = mysqli_num_rows($rslt);
$o=0;
while ( ($shifts_to_print > $o) and ($shift_ok < 1) )
{
$rowx=mysqli_fetch_row($rslt);
$shift_id = $rowx[0];
$shift_start_time = $rowx[1];
$shift_length = $rowx[2];
$shift_weekdays = $rowx[3];
if (preg_match("/$wday/i",$shift_weekdays))
{
$HHshift_length = substr($shift_length,0,2);
$MMshift_length = substr($shift_length,3,2);
$HHshift_start_time = substr($shift_start_time,0,2);
$MMshift_start_time = substr($shift_start_time,2,2);
$HHshift_end_time = ($HHshift_length + $HHshift_start_time);
$MMshift_end_time = ($MMshift_length + $MMshift_start_time);
if ($MMshift_end_time > 59)
{
$MMshift_end_time = ($MMshift_end_time - 60);
$HHshift_end_time++;
}
if ($HHshift_end_time > 23)
{$HHshift_end_time = ($HHshift_end_time - 24);}
$HHshift_end_time = sprintf("%02s", $HHshift_end_time);
$MMshift_end_time = sprintf("%02s", $MMshift_end_time);
$shift_end_time = "$HHshift_end_time$MMshift_end_time";
if (
( ($HHMM >= $shift_start_time) and ($HHMM < $shift_end_time) ) or
( ($HHMM < $shift_start_time) and ($HHMM < $shift_end_time) and ($shift_end_time <= $shift_start_time) ) or
( ($HHMM >= $shift_start_time) and ($HHMM >= $shift_end_time) and ($shift_end_time <= $shift_start_time) )
)
{$shift_ok++;}
}
$o++;
}
if ($shift_ok < 1)
{$Ashift_logout++;}
}
}
if ( ( ($time_diff > 8) or ($time_diff < -8) or ($web_diff > 8) or ($web_diff < -8) ) and (preg_match("/0\$/i",$StarTtime)) )
{$Alogin='TIME_SYNC';}
if ( ($Acount < 1) or ($Scount < 1) )
{$Alogin='DEAD_VLA';}
if ($AexternalDEAD > 0)
{$Alogin='DEAD_EXTERNAL';}
if ($Ashift_logout > 0)
{$Alogin='SHIFT_LOGOUT';}
if ($external_pause == 'LOGOUT')
{
$Alogin='API_LOGOUT';
$external_pause='';
}
echo 'DateTime: ' . $NOW_TIME . '|UnixTime: ' . $StarTtime . '|Logged-in: ' . $Alogin . '|CampCalls: ' . $RingCalls . '|Status: ' . $Astatus . '|DiaLCalls: ' . $DiaLCalls . '|APIHanguP: ' . $external_hangup . '|APIStatuS: ' . $external_status . '|APIPausE: ' . $external_pause . '|APIDiaL: ' . $external_dial . '|DEADcall: ' . $DEADcustomer . '|InGroupChange: ' . $InGroupChangeDetails . '|APIFields: ' . $external_update_fields . '|APIFieldsData: ' . $external_update_fields_data . '|APITimerAction: ' . $timer_action . '|APITimerMessage: ' . $timer_action_message . '|APITimerSeconds: ' . $timer_action_seconds . '|APIdtmf: ' . $external_dtmf . '|APItransferconf: ' . $external_transferconf . '|APIpark: ' . $external_park . '|APITimerDestination: ' . $timer_action_destination . '|APIManualDialQueue: ' . $MDQ_count . '|APIRecording: ' . $external_recording . '|APIPaUseCodE: ' . $external_pause_code . "\n";
if (strlen($timer_action) > 3)
{
$stmt="UPDATE vicidial_live_agents SET external_timer_action='' where user='$user';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03028',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VLAETAaffected_rows_update = mysqli_affected_rows($link);
}
}
$total_conf=0;
$stmt="SELECT channel FROM live_sip_channels where server_ip = '$server_ip' and extension = '$conf_exten';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03011',$user,$server_ip,$session_name,$one_mysql_log);}
if ($rslt) {$sip_list = mysqli_num_rows($rslt);}
# echo "$sip_list|";
$loop_count=0;
while ($sip_list>$loop_count)
{
$loop_count++; $total_conf++;
$row=mysqli_fetch_row($rslt);
$ChannelA[$total_conf] = "$row[0]";
if ($format=='debug') {echo "\n<!-- $row[0] -->";}
}
$stmt="SELECT channel FROM live_channels where server_ip = '$server_ip' and extension = '$conf_exten';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03012',$user,$server_ip,$session_name,$one_mysql_log);}
if ($rslt) {$channels_list = mysqli_num_rows($rslt);}
# echo "$channels_list|";
$loop_count=0;
while ($channels_list>$loop_count)
{
$loop_count++; $total_conf++;
$row=mysqli_fetch_row($rslt);
$ChannelA[$total_conf] = "$row[0]";
if ($format=='debug') {echo "\n<!-- $row[0] -->";}
}
}
$channels_list = ($channels_list + $sip_list);
echo "$channels_list|";
$counter=0;
$countecho='';
while($total_conf > $counter)
{
$counter++;
$countecho = "$countecho$ChannelA[$counter] ~";
# echo "$ChannelA[$counter] ~";
}
echo "$countecho\n";
}
if ($ACTION == 'register')
{
$MT[0]='';
$row=''; $rowx='';
$channel_live=1;
if ( (strlen($conf_exten)<1) || (strlen($exten)<1) )
{
$channel_live=0;
echo _QXZ("Conf Exten %1s is not valid or Exten %2s is not valid",0,'',$conf_exten,$exten)."\n";
exit;
}
else
{
$stmt="UPDATE conferences set extension='$exten' where server_ip = '$server_ip' and conf_exten = '$conf_exten';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03013',$user,$server_ip,$session_name,$one_mysql_log);}
}
echo _QXZ("Conference %1s has been registered to %2s",0,'',$conf_exten,$exten)."\n";
}
if ($format=='debug')
{
$ENDtime = date("U");
$RUNtime = ($ENDtime - $StarTtime);
echo "\n<!-- script runtime: $RUNtime seconds -->";
echo "\n</body>\n</html>\n";
}
exit;
?>
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