mattf c7224e22ea Changed survey audio files to allow for multiple files with pipe delimiter ...

small fix for remote agent inbound routing

git-svn-id: svn://192.168.202.10@1739 3d104415-ff17-0410-8863-d5cf3c621b8a

2011-10-10 20:20:27 +00:00

..

agi-AGENT_dial_in.agi

Added Call Card minute balance feature set, see CALLCARD.txt for more info

2010-03-12 15:54:03 +00:00

agi-AGENT_route.agi

Small query fix for systems with large queue_log table

2011-01-24 16:47:05 +00:00

agi-CALLCARD_dial_in.agi

remove apostrophes from incoming CIDnames

2011-01-11 02:02:00 +00:00

agi-CANADA_PRI_CIDname.agi

- Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls

2009-11-09 07:56:44 +00:00

agi-DID_route.agi

Added optional DID Agent logging as System Settings option. This logs calls that come into DIDs in a separate table that includes the in-group and user that the call was sent to, if applicable

2011-08-22 17:15:16 +00:00

agi-dtmf.agi

added flag option to install.pl to not show any prompts

2009-03-12 20:04:24 +00:00

agi-IVR_recording_verification.agi

- Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls

2009-11-09 07:56:44 +00:00

agi-LCR-Route.agi

Replaced all SELECT * MySQL queries with proper field lists. this altered scripts in bin/agi/agc/vicidial

2009-11-30 04:25:17 +00:00

agi-NVA_recording.agi

A few small bug fixes and doc changes

2011-01-23 00:03:46 +00:00

agi-record_prompts.agi

- Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls

2009-11-09 07:56:44 +00:00

agi-set_variables.agi

Added variables to agi-set_variables script

2011-04-05 19:11:39 +00:00

agi-VDAD_ALL_inbound.agi

Added ability to define a callerid to use for action transfers from in-groups(Drop, After-Hours, No-Agent-No-Queue) when transferring out to voicemail, extension, callmenu, etc... You can also select that the customer phone number is used.

2011-09-23 15:37:49 +00:00

agi-VDAD_ALL_outbound.agi

Changed survey audio files to allow for multiple files with pipe delimiter

2011-10-10 20:20:27 +00:00

agi-VDAD_inbound_calltime_check.agi

Added ability to have outbound auto-dial campaigns drop to an audio prompt or a call menu. Outbound IVR Report added. Added optional logging of call menu caller key presses. Lead ID can now be preserved on calls coming from auto-dial or in-groups that go through call menus and back into an in-group.

2011-05-26 04:37:51 +00:00

agi-VDAD_pin_IVR.agi

- Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls

2009-11-09 07:56:44 +00:00

agi-VDAD_RINGALL.agi

Added user recording override settings checking, for remote agent recording

2011-03-25 18:41:08 +00:00

agi-VDADautoREMINDER.agi

- Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls

2009-11-09 07:56:44 +00:00

agi-VDADautoREMINDERxfer.agi

- Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls

2009-11-09 07:56:44 +00:00

agi-VDADfixCXFER.agi

- Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls

2009-11-09 07:56:44 +00:00

agi-VDADinbound_NI_DNC_CIDlookup.agi

- Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls

2009-11-09 07:56:44 +00:00

agi-VDADlisten_DTMF.agi

- Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls

2009-11-09 07:56:44 +00:00

agi-VDADselective_CID_hangup.agi

Changed application limit for lead_id from 9 digits to 10 digits. This does not affect the database limit of lead_id: 4294967295

2010-09-03 06:29:08 +00:00

agi-VDADselective_CID.agi

- Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls

2009-11-09 07:56:44 +00:00

call_inbound.agi

- Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls

2009-11-09 07:56:44 +00:00

cepstral_generate.pl

added Cepstral name playing for outbound survey campaigns

2009-04-11 02:52:21 +00:00

cm_lookup.agi

Added cm_lookup.agi script

2011-10-05 22:04:45 +00:00

cm.agi

Added new cm_lookup.agi script to allow for account lookups within a Call Menu without having to go into an in-group. Also new Call Menu option added to allow for vicidial_list field logging of responses inside of a call menu.

2011-10-05 03:37:24 +00:00

debug_speak.agi

- Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls

2009-11-09 07:56:44 +00:00

invalid_speak.agi

- Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls

2009-11-09 07:56:44 +00:00

park_call_IVR_example.agi

Changed the PARK CUSTOMER option in campaigns to use a true Music-on-Hold context

2010-10-04 20:32:13 +00:00

park_CID.agi

Changed the PARK CUSTOMER option in campaigns to use a true Music-on-Hold context

2010-10-04 20:32:13 +00:00

VD_amd.agi

fixed sheet2tab.pl for XL issues

2011-09-28 11:37:13 +00:00

VD_auto_post_VERIFY.agi

Changed application limit for lead_id from 9 digits to 10 digits. This does not affect the database limit of lead_id: 4294967295

2010-09-03 06:29:08 +00:00

VDL_CID_lookup.agi

- Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls

2009-11-09 07:56:44 +00:00