mattf
2a9ea0d9c4
Added agents per server counts to bottom of reports page Standardized formatting on several agent reports Added display of several fields to modify lead page git-svn-id: svn://192.168.202.10@2474 3d104415-ff17-0410-8863-d5cf3c621b8a
976 lines
38 KiB
PHP
976 lines
38 KiB
PHP
<?php
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# AST_performance_comparison_report.php
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#
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# Copyright (C) 2016 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 140408-1813 - First build
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# 140414-1712 - Sales count bug fix
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# 140418-1830 - Call count bug fix
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# 141113-2058 - Finalized adding QXZ translation to all admin files
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# 141128-0905 - Code cleanup for QXZ functions
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# 141230-0939 - Added code for on-the-fly language translations display
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# 150516-1314 - Fixed Javascript element problem, Issue #857
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# 151227-1746 - Added option for searching archived data
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# 160121-2215 - Added report title header, default report format, cleaned up formatting
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#
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$startMS = microtime();
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
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elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
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if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
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elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}
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if (isset($_GET["group"])) {$group=$_GET["group"];}
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elseif (isset($_POST["group"])) {$group=$_POST["group"];}
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if (isset($_GET["user_group"])) {$user_group=$_GET["user_group"];}
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elseif (isset($_POST["user_group"])) {$user_group=$_POST["user_group"];}
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if (isset($_GET["users"])) {$users=$_GET["users"];}
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elseif (isset($_POST["users"])) {$users=$_POST["users"];}
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if (isset($_GET["shift"])) {$shift=$_GET["shift"];}
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elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];}
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if (isset($_GET["stage"])) {$stage=$_GET["stage"];}
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elseif (isset($_POST["stage"])) {$stage=$_POST["stage"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
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elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
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if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_display_type"];}
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elseif (isset($_POST["report_display_type"])) {$report_display_type=$_POST["report_display_type"];}
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if (isset($_GET["show_percentages"])) {$show_percentages=$_GET["show_percentages"];}
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elseif (isset($_POST["show_percentages"])) {$show_percentages=$_POST["show_percentages"];}
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if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search_archived_data"];}
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elseif (isset($_POST["search_archived_data"])) {$search_archived_data=$_POST["search_archived_data"];}
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if (strlen($shift)<2) {$shift='ALL';}
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$report_name = 'Performance Comparison Report';
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$db_source = 'M';
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$JS_text="<script language='Javascript'>\n";
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$JS_onload="onload = function() {\n";
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,report_default_format FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$HTML_text.="$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$outbound_autodial_active = $row[1];
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$slave_db_server = $row[2];
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$reports_use_slave_db = $row[3];
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$SSenable_languages = $row[4];
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$SSlanguage_method = $row[5];
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$SSreport_default_format = $row[6];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if (strlen($report_display_type)<2) {$report_display_type = $SSreport_default_format;}
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### ARCHIVED DATA CHECK CONFIGURATION
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$archives_available="N";
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$log_tables_array=array("vicidial_agent_log");
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for ($t=0; $t<count($log_tables_array); $t++)
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{
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$table_name=$log_tables_array[$t];
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$archive_table_name=use_archive_table($table_name);
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if ($archive_table_name!=$table_name) {$archives_available="Y";}
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}
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if ($search_archived_data)
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{
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$vicidial_agent_log_table=use_archive_table("vicidial_agent_log");
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}
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else
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{
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$vicidial_agent_log_table="vicidial_agent_log";
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}
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#############
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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}
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else
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{
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$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
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$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
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}
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$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$sl_ct = mysqli_num_rows($rslt);
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if ($sl_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VUselected_language = $row[0];
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}
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$auth=0;
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$reports_auth=0;
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$admin_auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth > 0)
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{
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$admin_auth=$row[0];
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$reports_auth=$row[0];
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if ($reports_auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ( ($reports_auth > 0) and ($admin_auth < 1) )
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{
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$ADD=999999;
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$reports_only_user=1;
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}
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}
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else
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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##### BEGIN log visit to the vicidial_report_log table #####
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$LOGip = getenv("REMOTE_ADDR");
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$LOGbrowser = getenv("HTTP_USER_AGENT");
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$LOGscript_name = getenv("SCRIPT_NAME");
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$LOGserver_name = getenv("SERVER_NAME");
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$LOGserver_port = getenv("SERVER_PORT");
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$LOGrequest_uri = getenv("REQUEST_URI");
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$LOGhttp_referer = getenv("HTTP_REFERER");
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if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
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else {$LOGserver_port = ":$LOGserver_port";}
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$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
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$LOGhostname = php_uname('n');
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if (strlen($LOGhostname)<1) {$LOGhostname='X';}
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if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
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$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$webserver_id_ct = mysqli_num_rows($rslt);
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if ($webserver_id_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$webserver_id = $row[0];
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}
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else
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{
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##### insert webserver entry
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$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$webserver_id = mysqli_insert_id($link);
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}
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$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$group[0], $query_date, $end_date, $shift, $file_download, $report_display_type|', url='$LOGfull_url', webserver='$webserver_id';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$report_log_id = mysqli_insert_id($link);
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##### END log visit to the vicidial_report_log table #####
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if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
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{
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mysqli_close($link);
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$use_slave_server=1;
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$db_source = 'S';
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require("dbconnect_mysqli.php");
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$HTML_text.="<!-- Using slave server $slave_db_server $db_source -->\n";
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}
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$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {$HTML_text.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGuser_group = $row[0];
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$stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {$HTML_text.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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$LOGallowed_reports = $row[1];
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$LOGadmin_viewable_groups = $row[2];
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$LOGadmin_viewable_call_times = $row[3];
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if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo _QXZ("You are not allowed to view this report").": |$PHP_AUTH_USER|$report_name|\n";
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exit;
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}
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$LOGallowed_campaignsSQL='';
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$whereLOGallowed_campaignsSQL='';
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if ( (!preg_match('/\-ALL/i', $LOGallowed_campaigns)) )
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{
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$rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns);
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$rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL);
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$LOGallowed_campaignsSQL = "and campaign_id IN('$rawLOGallowed_campaignsSQL')";
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$whereLOGallowed_campaignsSQL = "where campaign_id IN('$rawLOGallowed_campaignsSQL')";
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}
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$regexLOGallowed_campaigns = " $LOGallowed_campaigns ";
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$LOGadmin_viewable_groupsSQL='';
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$whereLOGadmin_viewable_groupsSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) )
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{
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups);
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL);
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$LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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$whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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}
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$LOGadmin_viewable_call_timesSQL='';
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$whereLOGadmin_viewable_call_timesSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i', $LOGadmin_viewable_call_times)) and (strlen($LOGadmin_viewable_call_times) > 3) )
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{
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ -/",'',$LOGadmin_viewable_call_times);
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_call_timesSQL);
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$LOGadmin_viewable_call_timesSQL = "and call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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$whereLOGadmin_viewable_call_timesSQL = "where call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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}
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$MT[0]='';
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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if (!isset($group)) {$group = '';}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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if (!isset($end_date)) {$end_date = $NOW_DATE;}
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$today=$query_date;
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$date_ary=explode("-", $today);
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$yesterday=date("Y-m-d", mktime(0, 0, 0, $date_ary[1], $date_ary[2]-1, $date_ary[0]));
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$twodaysago=date("Y-m-d", mktime(0, 0, 0, $date_ary[1], $date_ary[2]-2, $date_ary[0]));
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$threedaysago=date("Y-m-d", mktime(0, 0, 0, $date_ary[1], $date_ary[2]-3, $date_ary[0]));
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$fivedaysago=date("Y-m-d", mktime(0, 0, 0, $date_ary[1], $date_ary[2]-5, $date_ary[0]));
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$tendaysago=date("Y-m-d", mktime(0, 0, 0, $date_ary[1], $date_ary[2]-10, $date_ary[0]));
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$thirtydaysago=date("Y-m-d", mktime(0, 0, 0, $date_ary[1], $date_ary[2]-30, $date_ary[0]));
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$rpt_date_array=array();
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$rpt_subtitle_array=array();
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array_push($rpt_date_array, "$today", "$yesterday", "$twodaysago", "$threedaysago", "$fivedaysago", "$tendaysago", "$thirtydaysago");
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array_push($rpt_subtitle_array, _QXZ("TODAY"), _QXZ("YESTERDAY"), _QXZ("2 DAYS AGO"), _QXZ("3 DAYS AGO"), _QXZ("5 DAYS AGO"), _QXZ("10 DAYS AGO"), _QXZ("30 DAYS AGO"));
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$i=0;
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$group_string='|';
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$group_ct = count($group);
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while($i < $group_ct)
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{
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$group_string .= "$group[$i]|";
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$i++;
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}
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$i=0;
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$users_string='|';
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$users_ct = count($users);
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while($i < $users_ct)
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{
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$users_string .= "$users[$i]|";
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$i++;
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}
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$stmt="select campaign_id from vicidial_campaigns $whereLOGallowed_campaignsSQL order by campaign_id;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$HTML_text.="$stmt\n";}
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$campaigns_to_print = mysqli_num_rows($rslt);
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$i=0;
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while ($i < $campaigns_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$groups[$i] =$row[0];
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if (preg_match('/\-ALL/',$group_string) )
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{$group[$i] = $groups[$i];}
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$i++;
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}
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for ($i=0; $i<count($user_group); $i++)
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{
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if (preg_match('/\-\-ALL\-\-/', $user_group[$i])) {$all_user_groups=1; $user_group="";}
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}
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$stmt="select user_group from vicidial_user_groups $whereLOGadmin_viewable_groupsSQL order by user_group;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$HTML_text.="$stmt\n";}
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$user_groups_to_print = mysqli_num_rows($rslt);
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$i=0;
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while ($i < $user_groups_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$user_groups[$i] =$row[0];
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if ($all_user_groups) {$user_group[$i]=$row[0];}
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$i++;
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}
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$stmt="select user, full_name from vicidial_users $whereLOGadmin_viewable_groupsSQL order by user";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$HTML_text.="$stmt\n";}
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$users_to_print = mysqli_num_rows($rslt);
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$i=0;
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while ($i < $users_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$user_list[$i]=$row[0];
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$user_names[$i]=$row[1];
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if ($all_users) {$user_list[$i]=$row[0];}
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$i++;
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}
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$i=0;
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$group_string='|';
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$group_ct = count($group);
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while($i < $group_ct)
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{
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if ( (preg_match("/ $group[$i] /",$regexLOGallowed_campaigns)) or (preg_match("/-ALL/",$LOGallowed_campaigns)) )
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{
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$group_string .= "$group[$i]|";
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$group_SQL .= "'$group[$i]',";
|
|
$groupQS .= "&group[]=$group[$i]";
|
|
}
|
|
$i++;
|
|
}
|
|
if ( (preg_match('/\-\-ALL\-\-/',$group_string) ) or ($group_ct < 1) )
|
|
{$group_SQL = "";}
|
|
else
|
|
{
|
|
$group_SQL = preg_replace('/,$/i', '',$group_SQL);
|
|
$group_SQL = "and campaign_id IN($group_SQL)";
|
|
}
|
|
|
|
$i=0;
|
|
$user_group_string='|';
|
|
$user_group_ct = count($user_group);
|
|
while($i < $user_group_ct)
|
|
{
|
|
$user_group_string .= "$user_group[$i]|";
|
|
$user_group_SQL .= "'$user_group[$i]',";
|
|
$user_groupQS .= "&user_group[]=$user_group[$i]";
|
|
$i++;
|
|
}
|
|
if ( (preg_match('/\-\-ALL\-\-/',$user_group_string) ) or ($user_group_ct < 1) )
|
|
{$user_group_SQL = "";}
|
|
else
|
|
{
|
|
$user_group_SQL = preg_replace('/,$/i', '',$user_group_SQL);
|
|
$user_group_agent_log_SQL = "and ".$vicidial_agent_log_table.".user_group IN($user_group_SQL)";
|
|
$user_group_SQL = "and vicidial_users.user_group IN($user_group_SQL)";
|
|
}
|
|
|
|
$i=0;
|
|
$user_string='|';
|
|
$user_ct = count($users);
|
|
while($i < $user_ct)
|
|
{
|
|
$user_string .= "$users[$i]|";
|
|
$user_SQL .= "'$users[$i]',";
|
|
$userQS .= "&users[]=$users[$i]";
|
|
$i++;
|
|
}
|
|
if ( (preg_match('/\-\-ALL\-\-/',$user_string) ) or ($user_ct < 1) )
|
|
{$user_SQL = "";}
|
|
else
|
|
{
|
|
$user_SQL = preg_replace('/,$/i', '',$user_SQL);
|
|
$user_agent_log_SQL = "and ".$vicidial_agent_log_table.".user IN($user_SQL)";
|
|
$user_SQL = "and vicidial_users.user IN($user_SQL)";
|
|
}
|
|
|
|
|
|
if ($DB) {$HTML_text.="$user_group_string|$user_group_ct|$user_groupQS|$i<BR>";}
|
|
|
|
$LINKbase = "$PHP_SELF?query_date=$query_date&end_date=$end_date$groupQS$user_groupQS&shift=$shift&DB=$DB&show_percentages=$show_percentages&search_archived_data=$search_archived_data&report_display_type=$report_display_type";
|
|
|
|
$NWB = " <a href=\"javascript:openNewWindow('help.php?ADD=99999";
|
|
$NWE = "')\"><IMG SRC=\"help.gif\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP></A>";
|
|
|
|
$HTML_head.="<HTML>\n";
|
|
$HTML_head.="<HEAD>\n";
|
|
$HTML_head.="<STYLE type=\"text/css\">\n";
|
|
$HTML_head.="<!--\n";
|
|
$HTML_head.=" .green {color: white; background-color: green}\n";
|
|
$HTML_head.=" .red {color: white; background-color: red}\n";
|
|
$HTML_head.=" .blue {color: white; background-color: blue}\n";
|
|
$HTML_head.=" .purple {color: white; background-color: purple}\n";
|
|
$HTML_head.="-->\n";
|
|
$HTML_head.=" </STYLE>\n";
|
|
|
|
|
|
$HTML_head.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
|
$HTML_head.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
|
$HTML_head.="<link rel=\"stylesheet\" href=\"horizontalbargraph.css\">\n";
|
|
|
|
$HTML_head.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
|
$HTML_head.="<TITLE>"._QXZ("$report_name")."</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
|
|
|
$short_header=1;
|
|
|
|
# require("admin_header.php");
|
|
|
|
$HTML_text.="<TABLE CELLPADDING=3 CELLSPACING=0><TR><TD>";
|
|
$HTML_text.="<b>"._QXZ("$report_name")."</b> $NWB#performance_comparison_report$NWE\n";
|
|
|
|
$HTML_text.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
|
$HTML_text.="<TABLE CELLSPACING=3 BGCOLOR=\"#e3e3ff\"><TR><TD VALIGN=TOP> "._QXZ("Date").":<BR>";
|
|
$HTML_text.="<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
|
|
$HTML_text.="<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
|
|
|
$HTML_text.="<script language=\"JavaScript\">\n";
|
|
$HTML_text.="function openNewWindow(url)\n";
|
|
$HTML_text.=" {\n";
|
|
$HTML_text.=" window.open (url,\"\",'width=620,height=300,scrollbars=yes,menubar=yes,address=yes');\n";
|
|
$HTML_text.=" }\n";
|
|
$HTML_text.="var o_cal = new tcal ({\n";
|
|
$HTML_text.=" // form name\n";
|
|
$HTML_text.=" 'formname': 'vicidial_report',\n";
|
|
$HTML_text.=" // input name\n";
|
|
$HTML_text.=" 'controlname': 'query_date'\n";
|
|
$HTML_text.="});\n";
|
|
$HTML_text.="o_cal.a_tpl.yearscroll = false;\n";
|
|
$HTML_text.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
|
$HTML_text.="</script>\n";
|
|
/*
|
|
$HTML_text.="<BR> to <BR><INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
|
|
|
$HTML_text.="<script language=\"JavaScript\">\n";
|
|
$HTML_text.="var o_cal = new tcal ({\n";
|
|
$HTML_text.=" // form name\n";
|
|
$HTML_text.=" 'formname': 'vicidial_report',\n";
|
|
$HTML_text.=" // input name\n";
|
|
$HTML_text.=" 'controlname': 'end_date'\n";
|
|
$HTML_text.="});\n";
|
|
$HTML_text.="o_cal.a_tpl.yearscroll = false;\n";
|
|
$HTML_text.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
|
$HTML_text.="</script>\n";
|
|
*/
|
|
|
|
$HTML_text.="</TD><TD VALIGN=TOP> "._QXZ("Campaigns").":<BR>";
|
|
$HTML_text.="<SELECT SIZE=5 NAME=group[] multiple>\n";
|
|
if (preg_match('/\-\-ALL\-\-/',$group_string))
|
|
{$HTML_text.="<option value=\"--ALL--\" selected>-- "._QXZ("ALL CAMPAIGNS")." --</option>\n";}
|
|
else
|
|
{$HTML_text.="<option value=\"--ALL--\">-- "._QXZ("ALL CAMPAIGNS")." --</option>\n";}
|
|
$o=0;
|
|
while ($campaigns_to_print > $o)
|
|
{
|
|
if (preg_match("/$groups[$o]\|/i",$group_string)) {$HTML_text.="<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
|
else {$HTML_text.="<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
$HTML_text.="</SELECT>\n";
|
|
$HTML_text.="</TD><TD VALIGN=TOP>"._QXZ("User Groups").":<BR>";
|
|
$HTML_text.="<SELECT SIZE=5 NAME=user_group[] multiple>\n";
|
|
|
|
if (preg_match('/\-\-ALL\-\-/',$user_group_string))
|
|
{$HTML_text.="<option value=\"--ALL--\" selected>-- "._QXZ("ALL USER GROUPS")." --</option>\n";}
|
|
else
|
|
{$HTML_text.="<option value=\"--ALL--\">-- "._QXZ("ALL USER GROUPS")." --</option>\n";}
|
|
$o=0;
|
|
while ($user_groups_to_print > $o)
|
|
{
|
|
if (preg_match("/$user_groups[$o]\|/i",$user_group_string)) {$HTML_text.="<option selected value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
|
|
else {$HTML_text.="<option value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
$HTML_text.="</SELECT>\n";
|
|
$HTML_text.="</TD><TD VALIGN=TOP>"._QXZ("Users").": <BR>";
|
|
$HTML_text.="<SELECT SIZE=5 NAME=users[] multiple>\n";
|
|
|
|
if (preg_match('/\-\-ALL\-\-/',$users_string))
|
|
{$HTML_text.="<option value=\"--ALL--\" selected>-- "._QXZ("ALL USERS")." --</option>\n";}
|
|
else
|
|
{$HTML_text.="<option value=\"--ALL--\">-- "._QXZ("ALL USERS")." --</option>\n";}
|
|
$o=0;
|
|
while ($users_to_print > $o)
|
|
{
|
|
if (preg_match("/$user_list[$o]\|/i",$users_string)) {$HTML_text.="<option selected value=\"$user_list[$o]\">$user_list[$o] - $user_names[$o]</option>\n";}
|
|
else {$HTML_text.="<option value=\"$user_list[$o]\">$user_list[$o] - $user_names[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
$HTML_text.="</SELECT>\n";
|
|
$HTML_text.="</TD><TD VALIGN=TOP>"._QXZ("Shift").":<BR>";
|
|
$HTML_text.="<SELECT SIZE=1 NAME=shift>\n";
|
|
$HTML_text.="<option selected value=\"$shift\">$shift</option>\n";
|
|
$HTML_text.="<option value=\"\">--</option>\n";
|
|
$HTML_text.="<option value=\"AM\">"._QXZ("AM")."</option>\n";
|
|
$HTML_text.="<option value=\"PM\">"._QXZ("PM")."</option>\n";
|
|
$HTML_text.="<option value=\"ALL\">"._QXZ("ALL")."</option>\n";
|
|
$HTML_text.="</SELECT>\n";
|
|
$HTML_text.="</TD><TD VALIGN=TOP>";
|
|
$HTML_text.=_QXZ("Display as").":<BR>";
|
|
$HTML_text.="<select name='report_display_type'>";
|
|
if ($report_display_type) {$HTML_text.="<option value='$report_display_type' selected>$report_display_type</option>";}
|
|
$HTML_text.="<option value='TEXT'>"._QXZ("TEXT")."</option><option value='HTML'>"._QXZ("HTML")."</option></select>\n";
|
|
|
|
if ($archives_available=="Y")
|
|
{
|
|
$HTML_text.="<input type='checkbox' name='search_archived_data' value='checked' $search_archived_data>"._QXZ("Search archived data")."\n";
|
|
}
|
|
|
|
$HTML_text.="<BR><BR><INPUT TYPE=SUBMIT NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'>$NWB#agent_performance_detail$NWE\n";
|
|
$HTML_text.="</TD><TD VALIGN=TOP> ";
|
|
|
|
$HTML_text.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> \n";
|
|
$HTML_text.=" <a href=\"./admin.php?ADD=999999\">"._QXZ("REPORTS")."</a> </FONT>\n";
|
|
$HTML_text.="</FONT>\n";
|
|
$HTML_text.="</TD></TR></TABLE>";
|
|
|
|
$HTML_text.="</FORM>\n";
|
|
|
|
|
|
$HTML_text.="<PRE><FONT SIZE=2>";
|
|
|
|
|
|
if (!$group)
|
|
{
|
|
# $HTML_text.="\n";
|
|
$HTML_text.=_QXZ("PLEASE SELECT A CAMPAIGN AND DATE-TIME ABOVE AND CLICK SUBMIT")."\n";
|
|
$HTML_text.=" "._QXZ("NOTE: stats taken from shift specified")."\n";
|
|
}
|
|
else
|
|
{
|
|
if ($shift == 'AM')
|
|
{
|
|
$time_BEGIN=$AM_shift_BEGIN;
|
|
$time_END=$AM_shift_END;
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "03:45:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "15:14:59";}
|
|
}
|
|
if ($shift == 'PM')
|
|
{
|
|
$time_BEGIN=$PM_shift_BEGIN;
|
|
$time_END=$PM_shift_END;
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "15:15:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "23:15:00";}
|
|
}
|
|
if ($shift == 'ALL')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "23:59:59";}
|
|
}
|
|
$query_date_BEGIN = "$query_date $time_BEGIN";
|
|
$query_date_END = "$end_date $time_END";
|
|
|
|
|
|
#########################
|
|
|
|
|
|
|
|
$HTML_text.=_QXZ("Agent Performance Comparison",50)." $NOW_TIME\n";
|
|
$HTML_text.=""._QXZ("Starting date",15,"r").": $query_date <a href=\"$LINKbase&stage=$stage&file_download=1\">["._QXZ("DOWNLOAD")."]</a>\n\n";
|
|
|
|
$CSV_header1.="\""._QXZ("Agent Performance Comparison",50)." $NOW_TIME\"\n";
|
|
$CSV_header1.="\""._QXZ("Starting date",15,"r").": $query_date\"\n\n";
|
|
|
|
|
|
|
|
# Get full list of agents for the past 30 days
|
|
$initial_user_stmt="select distinct ".$vicidial_agent_log_table.".user, full_name from ".$vicidial_agent_log_table.", vicidial_users where event_time <= '$query_date $time_END' and event_time >= '$thirtydaysago $time_BEGIN' $group_SQL $user_group_SQL $user_SQL and ".$vicidial_agent_log_table.".user=vicidial_users.user order by full_name asc";
|
|
if ($DB) {echo $initial_user_stmt;}
|
|
$initial_user_rslt=mysql_to_mysqli($initial_user_stmt, $link);
|
|
while ($user_row=mysqli_fetch_array($initial_user_rslt))
|
|
{
|
|
$agent_performance_array[$user_row[0]][0]=$user_row[1];
|
|
}
|
|
|
|
# Get full list of sale dispositions for selected campaigns/system
|
|
$sale_stmt="select distinct status from vicidial_campaign_statuses where sale='Y' $group_SQL UNION select distinct status from vicidial_statuses where sale='Y' order by status asc";
|
|
$sale_rslt=mysql_to_mysqli($sale_stmt, $link);
|
|
$sale_status_str="|";
|
|
while ($sale_row=mysqli_fetch_row($sale_rslt))
|
|
{
|
|
$sale_status_str.="$sale_row[0]|";
|
|
}
|
|
|
|
$CSV_header1.='"","",';
|
|
$CSV_header2.='"'._QXZ("USER NAME").'","'._QXZ("ID").'",';
|
|
|
|
$ASCII_header1.="| |";
|
|
$ASCII_header2.="+-----------------+----------+";
|
|
$ASCII_header3.="| <a href=\"$LINKbase\">"._QXZ("USER NAME",15)."</a> | <a href=\"$LINKbase&stage=ID\">"._QXZ("ID",8)."</a> |";
|
|
|
|
$GRAPH="</PRE><table cellspacing=\"1\" cellpadding=\"0\" bgcolor=\"white\" summary=\"LIST ID Summary\" class=\"horizontalgraph\">\n";
|
|
$GRAPH.="<caption align='top'>"._QXZ("PERFORMANCE SUMMARY")."</caption>";
|
|
|
|
$GRAPH2="";
|
|
for ($q=0; $q<count($rpt_date_array); $q++)
|
|
{
|
|
$rpt_subtitle=$rpt_subtitle_array[$q];
|
|
$rpt_date=$rpt_date_array[$q];
|
|
$rpt_date_numeric=preg_replace('/[^0-9]/', '', $rpt_date_array[$q]);
|
|
$array_offset=($q*5)+1;
|
|
$GRAPH2.="<tr><th colspan=5 class='column_header grey_graph_cell'>$rpt_subtitle, $rpt_date</th></tr>";
|
|
$GRAPH2.="<tr>";
|
|
$GRAPH2.="<th class='column_header grey_graph_cell' id='callstatsgraph".$array_offset."' nowrap width='20%'><a href='#' onClick=\"DrawGraph('CALLS_".$rpt_date_numeric."', '$array_offset'); return false;\">"._QXZ("CALLS")."</a></th>";
|
|
$GRAPH2.="<th class='column_header grey_graph_cell' id='callstatsgraph".($array_offset+1)."' nowrap width='20%'><a href='#' onClick=\"DrawGraph('SALES_".$rpt_date_numeric."', '".($array_offset+1)."'); return false;\">"._QXZ("SALES")."</a></th>";
|
|
$GRAPH2.="<th class='column_header grey_graph_cell' id='callstatsgraph".($array_offset+2)."' nowrap width='20%'><a href='#' onClick=\"DrawGraph('SALECONV_".$rpt_date_numeric."', '".($array_offset+2)."'); return false;\">"._QXZ("SALE CONV")." %</a></th>";
|
|
$GRAPH2.="<th class='column_header grey_graph_cell' id='callstatsgraph".($array_offset+3)."' nowrap width='20%'><a href='#' onClick=\"DrawGraph('SPH_".$rpt_date_numeric."', '".($array_offset+3)."'); return false;\">"._QXZ("SALES PER HOUR")."</a></th>";
|
|
$GRAPH2.="<th class='column_header grey_graph_cell' id='callstatsgraph".($array_offset+4)."' nowrap width='20%'><a href='#' onClick=\"DrawGraph('TIME_".$rpt_date_numeric."', '".($array_offset+4)."'); return false;\">"._QXZ("TIME")."</a></th>";
|
|
$GRAPH2.="</tr>";
|
|
}
|
|
|
|
$TOTALS_array[0]=_QXZ("TOTALS");
|
|
$graph_TOTALS_array[0]+=_QXZ("TOTALS");
|
|
|
|
for ($q=0; $q<count($rpt_date_array); $q++)
|
|
{
|
|
$rpt_subtitle=$rpt_subtitle_array[$q];
|
|
$rpt_date=$rpt_date_array[$q];
|
|
$rpt_date_numeric=preg_replace('/[^0-9]/', '', $rpt_date_array[$q]);
|
|
$array_offset=($q*5)+1;
|
|
|
|
$CSV_header1.="\"$rpt_subtitle\",\"\",\"\",\"\",\"\",";
|
|
$CSV_header2.='"'._QXZ("CALLS").'","'._QXZ("SALES").'","'._QXZ("CONVERSION RATE TO CALLS").'","'._QXZ("SALES PER HOUR").'","'._QXZ("TIME").'",';
|
|
$ASCII_header1.="| ".sprintf("%-54s", $rpt_subtitle)." |";
|
|
$ASCII_header2.="+-------+-------+-------------+--------------+-----------+";
|
|
$ASCII_header3.="| "._QXZ("CALLS",5)." | "._QXZ("SALES",5)." | "._QXZ("SALE CONV",9)." % | "._QXZ("SALES PER HR",12)." | "._QXZ("TIME",9)." |";
|
|
|
|
##########
|
|
|
|
$graph_stats=array();
|
|
$max_stats=array();
|
|
for ($k=1; $k<6; $k++)
|
|
{
|
|
$max_stats[$k]=0;
|
|
}
|
|
|
|
$graph_header="<table cellspacing='0' cellpadding='0' class='horizontalgraph'><caption align='top'>$rpt_subtitle "._QXZ("SUMMARY")."</caption><tr><th class='thgraph' scope='col'>USERS</th>";
|
|
$CALLS_graph[$q]=$graph_header."<th class='thgraph' scope='col'>"._QXZ("CALLS")."</th></tr>";
|
|
$SALES_graph[$q]=$graph_header."<th class='thgraph' scope='col'>"._QXZ("SALES")."</th></tr>";
|
|
$SALECONV_graph[$q]=$graph_header."<th class='thgraph' scope='col'>"._QXZ("SALE CONV")." %</th></tr>";
|
|
$SPH_graph[$q]=$graph_header."<th class='thgraph' scope='col'>"._QXZ("SALES PER HOUR")."</th></tr>";
|
|
$TIME_graph[$q]=$graph_header."<th class='thgraph' scope='col'>"._QXZ("TIME")."</th></tr>";
|
|
|
|
#########
|
|
|
|
$stmt="select count(*) as calls,sum(talk_sec) as talk,full_name,vicidial_users.user,sum(pause_sec),sum(wait_sec),sum(dispo_sec),status,sum(dead_sec), vicidial_users.user_group from vicidial_users,".$vicidial_agent_log_table." where event_time <= '$query_date $time_END' and event_time >= '$rpt_date $time_BEGIN' and vicidial_users.user=".$vicidial_agent_log_table.".user and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 $group_SQL $user_group_SQL $user_SQL group by user,full_name,user_group,status order by full_name,user,status desc limit 500000;";
|
|
if ($DB) {print "<!-- $stmt //-->\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$rows_to_print = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
|
|
while ($i < $rows_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($row[7]!="") {$agent_performance_array[$row[3]][$array_offset]+=$row[0];} # CALLS FOR TIME RANGE, MUST HAVE DISPO TO COUNT AS A CALL
|
|
if(preg_match("/\|$row[7]\|/", $sale_status_str))
|
|
{
|
|
$agent_performance_array[$row[3]][($array_offset+1)]+=$row[0]; # SALES FOR TIME RANGE
|
|
}
|
|
$agent_performance_array[$row[3]][($array_offset+4)]+=($row[4]+$row[1]+$row[6]+$row[5]); # TIME - pause, talk, disp, wait
|
|
$i++;
|
|
}
|
|
|
|
$j=0;
|
|
while (list($key, $val)=each($agent_performance_array)) { # CYCLE THROUGH EACH USER
|
|
for ($k=0; $k<2; $k++)
|
|
{
|
|
$agent_performance_array[$key][($array_offset+$k)]+=0; # Add zero so there are no null values;
|
|
}
|
|
$agent_performance_array[$key][($array_offset+2)]=sprintf("%0.2f", MathZDC(100*$agent_performance_array[$key][($array_offset+1)], $agent_performance_array[$key][$array_offset]));
|
|
$agent_performance_array[$key][($array_offset+3)]=sprintf("%0.2f", MathZDC($agent_performance_array[$key][($array_offset+1)], MathZDC($agent_performance_array[$key][($array_offset+4)], 3600)));
|
|
$agent_performance_array[$key][($array_offset+4)]+=0;
|
|
|
|
$graph_stats[$j][0]="$key - ".$val[0];
|
|
for ($k=0; $k<5; $k++)
|
|
{
|
|
$graph_stats[$j][($k+1)]=$agent_performance_array[$key][($array_offset+$k)];
|
|
}
|
|
for ($k=0; $k<5; $k++)
|
|
{ # Cycle through and check for max values
|
|
if ($agent_performance_array[$key][($array_offset+$k)]>$max_stats[($k+1)]) {$max_stats[($k+1)]=$agent_performance_array[$key][($array_offset+$k)];}
|
|
$graph_TOTALS_array[($array_offset+$k)]+=$agent_performance_array[$key][($array_offset+$k)];
|
|
}
|
|
$j++;
|
|
}
|
|
reset($agent_performance_array);
|
|
|
|
for ($j=0; $j<count($graph_stats); $j++)
|
|
{
|
|
if ($j==0) {$class=" first";} else if (($j+1)==count($graph_stats)) {$class=" last";} else {$class="";}
|
|
$CALLS_graph[$q].=" <tr><td class='chart_td$class'>".$graph_stats[$j][0]."</td><td nowrap class='chart_td value$class'><img src='images/bar.png' alt='' width='".round(MathZDC(600*$graph_stats[$j][1], $max_stats[1]))."' height='16' />".$graph_stats[$j][1]."</td></tr>";
|
|
$SALES_graph[$q].=" <tr><td class='chart_td$class'>".$graph_stats[$j][0]."</td><td nowrap class='chart_td value$class'><img src='images/bar.png' alt='' width='".round(MathZDC(600*$graph_stats[$j][2], $max_stats[2]))."' height='16' />".$graph_stats[$j][2]."</td></tr>";
|
|
$SALECONV_graph[$q].=" <tr><td class='chart_td$class'>".$graph_stats[$j][0]."</td><td nowrap class='chart_td value$class'><img src='images/bar.png' alt='' width='".round(MathZDC(600*$graph_stats[$j][3], $max_stats[3]))."' height='16' />".$graph_stats[$j][3]."</td></tr>";
|
|
$SPH_graph[$q].=" <tr><td class='chart_td$class'>".$graph_stats[$j][0]."</td><td nowrap class='chart_td value$class'><img src='images/bar.png' alt='' width='".round(MathZDC(600*$graph_stats[$j][4], $max_stats[4]))."' height='16' />".$graph_stats[$j][4]."</td></tr>";
|
|
$TIME_graph[$q].=" <tr><td class='chart_td$class'>".$graph_stats[$j][0]."</td><td nowrap class='chart_td value$class'><img src='images/bar.png' alt='' width='".round(MathZDC(600*$graph_stats[$j][5], $max_stats[5]))."' height='16' />".sec_convert($graph_stats[$j][5], 'H')."</td></tr>";
|
|
}
|
|
|
|
$CALLS_graph[$q].=" <tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".$graph_TOTALS_array[($array_offset)]."</th></tr>";
|
|
$SALES_graph[$q].=" <tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".$graph_TOTALS_array[($array_offset+1)]."</th></tr>";
|
|
$SALECONV_graph[$q].=" <tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".$graph_TOTALS_array[($array_offset+2)]."</th></tr>";
|
|
$SPH_graph[$q].=" <tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".$graph_TOTALS_array[($array_offset+3)]."</th></tr>";
|
|
$TIME_graph[$q].=" <tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".sec_convert($graph_TOTALS_array[($array_offset+4)], 'H')."</th></tr>";
|
|
}
|
|
|
|
$JS_text.="function DrawGraph(graph, th_id) {\n";
|
|
$JS_onload.="\tDrawGraph('CALLS_".preg_replace('/[^0-9]/', '', $rpt_date_array[0])."', '1');\n";
|
|
for ($q=0; $q<count($rpt_date_array); $q++)
|
|
{
|
|
$rpt_date_numeric=preg_replace('/[^0-9]/', '', $rpt_date_array[$q]);
|
|
$JS_text.=" var graph_CALLS_".$rpt_date_numeric."=\"".$CALLS_graph[$q]."\";\n";
|
|
$JS_text.=" var graph_SALES_".$rpt_date_numeric."=\"".$SALES_graph[$q]."\";\n";
|
|
$JS_text.=" var graph_SALECONV_".$rpt_date_numeric."=\"".$SALECONV_graph[$q]."\";\n";
|
|
$JS_text.=" var graph_SPH_".$rpt_date_numeric."=\"".$SPH_graph[$q]."\";\n";
|
|
$JS_text.=" var graph_TIME_".$rpt_date_numeric."=\"".$TIME_graph[$q]."\";\n";
|
|
}
|
|
|
|
$JS_text.=" for (var i=1; i<=35; i++) {\n";
|
|
$JS_text.=" var cellID=\"callstatsgraph\"+i;\n";
|
|
$JS_text.=" document.getElementById(cellID).style.backgroundColor='#DDDDDD';\n";
|
|
$JS_text.=" }\n";
|
|
$JS_text.=" var cellID=\"callstatsgraph\"+th_id;\n";
|
|
$JS_text.=" document.getElementById(cellID).style.backgroundColor='#999999';\n";
|
|
$JS_text.="\n";
|
|
$JS_text.=" var graph_to_display=eval(\"graph_\"+graph);\n";
|
|
$JS_text.=" document.getElementById('call_stats_graph').innerHTML=graph_to_display;\n";
|
|
$JS_text.="}\n";
|
|
|
|
$GRAPH3="<tr><td colspan='35' class='graph_span_cell'><span id='call_stats_graph'><BR> <BR></span></td></tr></table><BR><BR>";
|
|
|
|
|
|
$CSV_header1.="\n";
|
|
$CSV_header2.="\n";
|
|
$CSV_text=$CSV_header1.$CSV_header2;
|
|
|
|
$ASCII_header1.="|\n";
|
|
$ASCII_header2.="|\n";
|
|
$ASCII_header3.="|\n";
|
|
$ASCII_text.=$ASCII_header2.$ASCII_header1.$ASCII_header2.$ASCII_header3;
|
|
|
|
$CSV_lines='';
|
|
|
|
# PRINT OUT RESULTS
|
|
while (list($key, $val)=each($agent_performance_array)) {
|
|
$user=$key;
|
|
$full_name=$val[0];
|
|
$ASCII_text.="|";
|
|
|
|
if ($non_latin < 1)
|
|
{
|
|
$full_name= sprintf("%-15s", $full_name);
|
|
while(strlen($full_name)>15) {$full_name = substr("$full_name", 0, -1);}
|
|
$user = sprintf("%-8s", $user);
|
|
while(strlen($user)>8) {$user = substr("$user", 0, -1);}
|
|
}
|
|
else
|
|
{
|
|
$full_name= sprintf("%-45s", $full_name);
|
|
while(mb_strlen($full_name,'utf-8')>15) {$full_name = mb_substr("$full_name", 0, -1,'utf-8');}
|
|
$user = sprintf("%-24s", $user);
|
|
while(mb_strlen($user,'utf-8')>8) {$user = mb_substr("$user", 0, -1,'utf-8');}
|
|
}
|
|
$CSV_text.="\"$full_name\",\"$user\",";
|
|
$ASCII_text.=" ".$full_name." | ".$user." ||";
|
|
|
|
for ($q=0; $q<count($rpt_date_array); $q++)
|
|
{
|
|
$x=($q*5)+1;
|
|
$CSV_text.="\"$val[$x]\",";
|
|
$ASCII_text.=" ".sprintf("%5s", $val[$x])." |";
|
|
$TOTALS_array[$x]+=$val[$x];
|
|
|
|
$x++;
|
|
$CSV_text.="\"$val[$x]\",";
|
|
$ASCII_text.=" ".sprintf("%5s", $val[$x])." |";
|
|
$TOTALS_array[$x]+=$val[$x];
|
|
|
|
$x++;
|
|
$CSV_text.="\"$val[$x] %\",";
|
|
$ASCII_text.=" ".sprintf("%10s", $val[$x])."% |";
|
|
$TOTALS_array[$x]=sprintf("%0.2f", MathZDC(100*$TOTALS_array[($x-1)], $TOTALS_array[($x-2)]));
|
|
|
|
$x++;
|
|
$CSV_text.="\"$val[$x]\",";
|
|
$ASCII_text.=" ".sprintf("%12s", $val[$x])." |";
|
|
|
|
$x++;
|
|
$CSV_text.="\"".sec_convert($val[$x], 'H')."\",";
|
|
$ASCII_text.=" ".sprintf("%9s", sec_convert($val[$x], 'H'))." ||";
|
|
$TOTALS_array[$x]+=$val[$x];
|
|
|
|
$TOTALS_array[$x-1]=sprintf("%0.2f", MathZDC($TOTALS_array[($x-3)], MathZDC($TOTALS_array[$x], 3600))); # Go back to get last result
|
|
}
|
|
$ASCII_text.="\n";
|
|
$CSV_text.="\n";
|
|
}
|
|
$ASCII_text.=$ASCII_header2;
|
|
|
|
$CSV_text.='"","'._QXZ("TOTALS").'",';
|
|
$ASCII_text.="| ".sprintf("%26s", $TOTALS_array[0])." ||";
|
|
$GRAPH_text.=$GRAPH.$GRAPH2.$GRAPH3;
|
|
|
|
for ($i=1; $i<count($TOTALS_array); $i++)
|
|
{
|
|
$CSV_text.="\"$TOTALS_array[$i]\",";
|
|
switch($i%5)
|
|
{
|
|
case "1":
|
|
case "2":
|
|
$ASCII_text.=" ".sprintf("%5s", $TOTALS_array[$i])." |";
|
|
break;
|
|
case "3":
|
|
$ASCII_text.=" ".sprintf("%10s", $TOTALS_array[$i])."% |";
|
|
break;
|
|
case "4":
|
|
$ASCII_text.=" ".sprintf("%12s", $TOTALS_array[$i])." |";
|
|
break;
|
|
case "0":
|
|
$ASCII_text.=" ".sprintf("%9s", sec_convert($TOTALS_array[$i], 'H'))." ||";
|
|
break;
|
|
}
|
|
}
|
|
$ASCII_text.="\n";
|
|
$CSV_text.="\n";
|
|
|
|
$ASCII_text.=$ASCII_header2;
|
|
|
|
if ($file_download == 1)
|
|
{
|
|
$FILE_TIME = date("Ymd-His");
|
|
$CSVfilename = "AGENT_PERFORMACE_DETAIL$US$FILE_TIME.csv";
|
|
|
|
// We'll be outputting a TXT file
|
|
header('Content-type: application/octet-stream');
|
|
|
|
// It will be called LIST_101_20090209-121212.txt
|
|
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
|
header('Expires: 0');
|
|
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
|
header('Pragma: public');
|
|
ob_clean();
|
|
flush();
|
|
|
|
echo "$CSV_text$CSV_total";
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysqli_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect_mysqli.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
exit;
|
|
}
|
|
|
|
$CSV_report=fopen("AST_agent_performance_detail.csv", "w");
|
|
fwrite($CSV_report, $CSV_header);
|
|
fwrite($CSV_report, $CSV_lines);
|
|
fwrite($CSV_report, $CSV_total);
|
|
|
|
|
|
$ASCII_text.="\n\n";
|
|
|
|
|
|
|
|
if ($report_display_type=="HTML")
|
|
{
|
|
$HTML_text.=$GRAPH_text;
|
|
}
|
|
else
|
|
{
|
|
$HTML_text.=$ASCII_text;
|
|
}
|
|
|
|
$HTML_text.="\n\n<BR>$db_source";
|
|
$HTML_text.="</TD></TR></TABLE>";
|
|
|
|
$HTML_text.="</BODY></HTML>";
|
|
|
|
|
|
}
|
|
if ($file_download == 0 || !$file_download)
|
|
{
|
|
$JS_onload.="}\n";
|
|
if ($report_display_type=='HTML') {$JS_text.=$JS_onload;}
|
|
$JS_text.="</script>\n";
|
|
$HTML_head.=$JS_text;
|
|
|
|
echo $HTML_head;
|
|
require("admin_header.php");
|
|
echo $HTML_text;
|
|
}
|
|
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysqli_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect_mysqli.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
exit;
|
|
?>
|