5690 lines
245 KiB
PHP
5690 lines
245 KiB
PHP
<?
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# vicidial.php - the web-based version of the astVICIDIAL client application
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#
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# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
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#
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# make sure you have added a user to the vicidial_users MySQL table with at least
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# user_level 1 or greater to access this page. Also, you need to have the login
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# and pass of a phone listed in the asterisk.phones table. The page grabs the
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# server info and other details from this login and pass.
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#
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# This script works best with Firefox or Mozilla, but will run for a couple
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# hours on Internet Explorer before the memory leaks cause a crash.
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#
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# Other scripts that this application depends on:
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# - vdc_db_query.php: Updates information in the database
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# - manager_send.php: Sends manager actions to the DB for execution
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#
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# CHANGES
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# 50607-1426 - First Build of VICIDIAL web client basic login process finished
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# 50628-1620 - Added some basic formatting and worked on process flow
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# 50628-1715 - Startup variables mapped to javascript variables
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# 50629-1303 - Added Login Closer in-groups selection box and vla update
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# 50629-1530 - Rough layout for customer info form section and button links
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# 50630-1453 - Rough Manual Dial/Hangup with customer info displayed
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# 50701-1450 - Added vicidial_log entries on dial and hangup
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# 50701-1634 - Added Logout function
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# 50705-1259 - Added call disposition functionality
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# 50705-1432 - Added lead info DB update function
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# 50705-1658 - Added web form functionality
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# 50706-1043 - Added call park and pickup functions
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# 50706-1234 - Added Start/Stop Recording functionality
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# 50706-1614 - Added conference channels display option
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# 50711-1333 - Removed call check redundancy and fixed a span bug
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# 50727-1424 - Added customer channel and participant present sensing/alerts
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# 50804-1057 - Added SendDTMF function and reconfigured the transfer span
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# 50804-1224 - Added Local and Internal Closer transfer functions
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# 50804-1628 - Added Blind transfer, activated LIVE CALL image and fixed bugs
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# 50804-1808 - Added button images for left buttons
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# 50815-1151 - Added 3Way calling functions to Transfer-conf frame
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# 50815-1602 - Added images and buttons for xfer functions
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# 50816-1813 - Added basic autodial outbound call pickup functions
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# 50817-1113 - Fixes to auto_dialing call receipt
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# 50817-1234 - Added inbound call receipt capability
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# 50817-1541 - Added customer time display
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# 50817-1541 - Added customer time display
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# 50818-1327 - Added stop-all-recordings-after-each-vicidial-call option
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# 50818-1703 - Added pretty login section
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# 50825-1200 - Modified form field lengths, added double-click dispositions
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# 50831-1603 - Fixed customer time bug and fronter display bug for CLOSER
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# 50901-1314 - Fixed CLOSER IN-GROUP Web Form bug
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# 50903-0904 - Added preview-lead code for manual dialing
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# 50904-0016 - Added ability to hangup manual dials before pickup
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# 50906-1319 - Added override for filters on xfer calls, fixed login display bug
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# 50909-1243 - Added hotkeys functionality for quick dispoing in auto-dial mode
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# 50912-0958 - Modified hotkeys function, agent must have user_level >= 5 to use
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# 50913-1212 - Added campaign_cid to 3rd party calls
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# 50923-1546 - Modified to work with language translation
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# 50926-1656 - Added campaign pull-down at login of active campaigns
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# 50928-1633 - Added manual dial alternate number dial option
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# 50930-1538 - Added session_id empty login failure and fixed 2 minor bugs
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# 51004-1656 - Fixed recording filename bug and new Spanish translation
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# 51020-1103 - Added campaign-specific recording control abilities
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# 51020-1352 - Added Basic vicidial_agent_log framework
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# 51021-1050 - Fixed custtime display and disable Enter/Return keypresses
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# 51021-1718 - Allows for multi-line comments (changes \n to !N in database)
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# 51110-1432 - Fixed non-standard http port issue
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# 51111-1047 - Added vicidial_agent_log lead_id earlier for manual dial
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# 51118-1305 - Activate multi-line comments from $multi_line_comments var
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# 51118-1313 - Move Transfer DIV to a floating span to preserve 800x600 view
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# 51121-1506 - Small PHP optimizations in many scripts and disabled globalize
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# 51129-1010 - Added ability to accept calls from other VICIDIAL servers
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# 51129-1254 - Fixed Hangups of other agents channels when customer hangs up
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# 51208-1732 - Created user-first login that looks for default phone info
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# 51219-1526 - Added variable framework for campaign and in-group scripts
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# 51221-1200 - Added SCRIPT tab, layout and functionality
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# 51221-1714 - Added auto-switch-to-SCRIPT-tab and auto-webform-popup
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# 51222-1605 - Added VMail message blind transfer button to xfer-conf frame
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# 51229-1028 - Added checks on web_form_address to allow for var in the DB value
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# 60117-1312 - Added Transfer-conf frame toggle on button press
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# 60208-1152 - Added DTMF-xfernumber preset links to xfer-conf frame
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# 60213-1129 - Added vicidial_users.hotkeys_active for any user hotkeys
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# 60213-1210 - Added ability to sort routing of calls by user_level
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# 60214-0932 - Initial Callback calendar display framework
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# 60214-1407 - Added ability to minimize the dispo screen to see info below
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# 60215-1104 - Added ANYONE scheduled callbacks functionality
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# 60410-1116 - Added persistant pause after dispo option and change dispo text
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# - Added web form submit that opens new window with dispo on submit
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# - Added PREVIOUS CALLBACK in customer info to flag callbacks
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# - Added link to try to hangup the call again in the dispo screen
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# - Added link noone-in-session screen to call agent phone again
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# - Added link customer-hungup screen to go straight to dispo screen
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# 60410-1532 - Added agent status and campaign calls dialing display option
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# 60411-1547 - Add ability to set callback as USERONLY and some basic formatting
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# 60413-1752 - Add basic USERONLY callback frame and listings
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# 60414-1039 - Changed manual dial preview and alt dial checkboxes to spans
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# - Added beta-level USERONLY callback functionality
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# - Added beta-level manual dialing with lead insertion functionality
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# 60415-1534 - Fixed manual dial lead preview and fixed manuald dial override bug
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# 60417-1108 - Added capability to do alt-number-dialing in auto-dial mode
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# - Changed several permissions to database-defined
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# 60419-1529 - Prevent manual dial or callbacks when alt-dial lead not finished
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# 60420-1647 - Fixed DiaLDiaLAltPhonE error, Call Agent Again DialControl error
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# 60421-1229 - Check GET/POST vars lines with isset to not trigger PHP NOTICES
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# 60424-1005 - Fixed Alt phone disabled bug for callbacks and manual dials
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# 60426-1058 - Added vicidial_user setting for default blended check for CLOSER
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# 60501-1008 - Added option to manual dial screen to manually lookup phone number
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# 60503-1653 - Fixed agentonly_callback not-defined bug in scheduled callbacks screen
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# 60504-1032 - Fixed manual dial display bug and transfer dispo alert bug
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# - Fixed recording filename display to not overrun 25 characters
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# 60510-1051 - Added Wrapup timer and wrapup message on wrapup screen after dispo
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# 60608-1453 - Added CLOSER campaign allowable in-groups limitations
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# 60609-1123 - Added add-number-to-DNC-list function and manual dial check DNC
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# 60619-1047 - Added variable filters to close security holes for login form
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# 60804-1710 - fixed scheduled CALLBK for other languages build
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# 60808-1145 - Added consultative transfers with customer data
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# 60808-2232 - Added campaign name to pulldown for login screen
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# 60809-1603 - Added option to locally transfer consult xfers
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# 60809-1732 - Added recheck of transferred channels before customer gone mesg
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# 60810-1011 - Fixed CXFER leave 3way call bugs
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# 60816-1602 - Added ALLCALLS recording delay option allcalls_delay
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# 60816-1716 - Fixed customer time display bug and client DST setting
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# 60821-1555 - Added option to omit phone_code on dialout of leads
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# 60821-1628 - Added ALLFORCE recording option
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# 60821-1643 - Added no_delete_sessions option to not delete sessions
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# 60822-0512 - Changed phone number fields to be maxlength of 12
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# 60829-1531 - Made compatible with WeBRooTWritablE setting in dbconnect.php
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# 60906-1152 - Added Previous CallBack info display span
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# 60906-1715 - Allow for Local phone extension conferences
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#
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require("dbconnect.php");
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["phone_login"])) {$phone_login=$_GET["phone_login"];}
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elseif (isset($_POST["phone_login"])) {$phone_login=$_POST["phone_login"];}
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if (isset($_GET["phone_pass"])) {$phone_pass=$_GET["phone_pass"];}
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elseif (isset($_POST["phone_pass"])) {$phone_pass=$_POST["phone_pass"];}
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if (isset($_GET["VD_login"])) {$VD_login=$_GET["VD_login"];}
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elseif (isset($_POST["VD_login"])) {$VD_login=$_POST["VD_login"];}
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if (isset($_GET["VD_pass"])) {$VD_pass=$_GET["VD_pass"];}
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elseif (isset($_POST["VD_pass"])) {$VD_pass=$_POST["VD_pass"];}
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if (isset($_GET["VD_campaign"])) {$VD_campaign=$_GET["VD_campaign"];}
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elseif (isset($_POST["VD_campaign"])) {$VD_campaign=$_POST["VD_campaign"];}
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if (isset($_GET["relogin"])) {$relogin=$_GET["relogin"];}
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elseif (isset($_POST["relogin"])) {$relogin=$_POST["relogin"];}
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if (!isset($phone_login))
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{
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if (isset($_GET["pl"])) {$phone_login=$_GET["pl"];}
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elseif (isset($_POST["pl"])) {$phone_login=$_POST["pl"];}
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}
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if (!isset($phone_pass))
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{
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if (isset($_GET["pp"])) {$phone_pass=$_GET["pp"];}
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elseif (isset($_POST["pp"])) {$phone_pass=$_POST["pp"];}
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}
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if (isset($VD_campaign))
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{
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$VD_campaign = strtoupper($VD_campaign);
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$VD_campaign = eregi_replace(" ",'',$VD_campaign);
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}
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### security strip all non-alphanumeric characters out of the variables ###
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$DB=ereg_replace("[^0-9a-z]","",$DB);
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$phone_login=ereg_replace("[^0-9a-zA-Z]","",$phone_login);
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$phone_pass=ereg_replace("[^0-9a-zA-Z]","",$phone_pass);
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$VD_login=ereg_replace("[^0-9a-zA-Z]","",$VD_login);
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$VD_pass=ereg_replace("[^0-9a-zA-Z]","",$VD_pass);
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$VD_campaign=ereg_replace("[^0-9a-zA-Z]","",$VD_campaign);
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$forever_stop=0;
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$version = '2.0.99';
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$build = '60906-1715';
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if ($force_logout)
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{
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echo "Έχετε αποσυνδεθεί. Σας ευχαριστούμε\n";
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exit;
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}
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$isdst = date("I");
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$StarTtimE = date("U");
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$NOW_TIME = date("Y-m-d H:i:s");
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$tsNOW_TIME = date("YmdHis");
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$FILE_TIME = date("Ymd-His");
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$CIDdate = date("ymdHis");
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$month_old = mktime(0, 0, 0, date("m"), date("d")-2, date("Y"));
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$past_month_date = date("Y-m-d H:i:s",$month_old);
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$random = (rand(1000000, 9999999) + 10000000);
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$conf_silent_prefix = '7'; # vicidial_conferences prefix to enter silently
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$HKuser_level = '5'; # minimum vicidial user_level for HotKeys
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$campaign_login_list = '1'; # show drop-down list of campaigns at login
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$manual_dial_preview = '1'; # allow preview lead option when manual dial
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$multi_line_comments = '1'; # set to 1 to allow multi-line comment box
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$user_login_first = '0'; # set to 1 to have the vicidial_user login before the phone login
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$view_scripts = '1'; # set to 1 to show the SCRIPTS tab
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$dispo_check_all_pause = '0'; # set to 1 to allow for persistent pause after dispo
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$agentcallsstatus = '0'; # set to 1 to show agent status and call count
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$campagentstatctmax = '0'; # Number of δευτερόλεπτα for campaign call and agent stats
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$show_campname_pulldown = '1'; # set to 1 to show campaign name στο login pulldown
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$webform_sessionname = '1'; # set to 1 to include the session_name in webform URL
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$local_consult_xfers = '1'; # set to 1 to send consultative transfers from original server
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$clientDST = '1'; # set to 1 to check for DST στο server for agent time
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$no_delete_sessions = '0'; # set to 1 to not delete sessions at logout
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$TEST_all_statuses = '0'; # TEST variable allows all statuses in dispo screen
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# options now set in DB:
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#$alt_phone_dialing = '1'; # allow agents to call alt phone numbers
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#$scheduled_callbacks = '1'; # set to 1 to allow agent to choose scheduled callbacks
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# $agentonly_callbacks = '1'; # set to 1 to allow agent to choose agent-only scheduled callbacks
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#$agentcall_manual = '1'; # set to 1 to allow agent to make manual calls during autodial session
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$US='_';
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$CL=':';
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$AT='@';
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$date = date("r");
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$ip = getenv("REMOTE_ADDR");
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$browser = getenv("HTTP_USER_AGENT");
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$script_name = getenv("SCRIPT_NAME");
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$server_name = getenv("SERVER_NAME");
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$server_port = getenv("SERVER_PORT");
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if (eregi("443",$server_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($server_port == '80') or ($server_port == '443') ) {$server_port='';}
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else {$server_port = "$CL$server_port";}
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$agcPAGE = "$HTTPprotocol$server_name$server_port$script_name";
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$agcDIR = eregi_replace('vicidial.php','',$agcPAGE);
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header ("Content-type: text/html; charset=utf-8");
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header ("Cache-Control: no-cache, must-revalidate"); // HTTP/1.1
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header ("Pragma: no-cache"); // HTTP/1.0
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echo "<html>\n";
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echo "<head>\n";
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echo "<!-- ΕΚΔΟΣΗ: $version ΔΗΜΙΟΥΡΓΙΑ: $build -->\n";
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if ($campaign_login_list > 0)
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{
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$camp_form_code = "<select size=1 name=VD_campaign>\n";
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$camp_form_code .= "<option value=\"\"></option>\n";
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$stmt="SELECT campaign_id,campaign_name from vicidial_campaigns where active='Y' order by campaign_id";
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$rslt=mysql_query($stmt, $link);
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$camps_to_print = mysql_num_rows($rslt);
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$o=0;
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while ($camps_to_print > $o)
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{
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$rowx=mysql_fetch_row($rslt);
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if ($show_campname_pulldown)
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{$campname = " - $rowx[1]";}
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else
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{$campname = '';}
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if ($VD_campaign)
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{
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if (eregi("$VD_campaign",$rowx[0]))
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{$camp_form_code .= "<option value=\"$rowx[0]\" SELECTED>$rowx[0]$campname</option>\n";}
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else
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{$camp_form_code .= "<option value=\"$rowx[0]\">$rowx[0]$campname</option>\n";}
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}
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else
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{$camp_form_code .= "<option value=\"$rowx[0]\">$rowx[0]$campname</option>\n";}
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$o++;
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}
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$camp_form_code .= "</select>\n";
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}
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else
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{
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$camp_form_code = "<INPUT TYPE=TEXT NAME=VD_campaign SIZE=10 maxlength=20 VALUE=\"$VD_campaign\">\n";
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}
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if ($relogin == 'YES')
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{
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echo "<title>VICIΚΛΗΣΗ web client: Επανασύνδεση</title>\n";
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echo "</head>\n";
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echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
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echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
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echo "<!-- ILPV -->\n";
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echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_el/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Ελληνικά <img src=\"../agc/images/el.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "</TR></TABLE>\n";
|
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echo "<FORM ACTION=\"$agcPAGE\" METHOD=POST>\n";
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echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
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echo "<BR><BR><BR><CENTER><TABLE WIDTH=460 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#E0C2D6\"><TR BGCOLOR=WHITE>";
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echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vdc_tab_vicidial.gif\" Border=0></TD>";
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echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Επανασύνδεση </TD>";
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echo "</TR>\n";
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echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> </TD></TR>\n";
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echo "<TR><TD ALIGN=RIGHT>Σύνδεση Τηλεφώνου: </TD>";
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echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=phone_login SIZE=10 maxlength=20 VALUE=\"$phone_login\"></TD></TR>\n";
|
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echo "<TR><TD ALIGN=RIGHT>Κωδικός πρόσβασης Τηλεφώνου: </TD>";
|
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echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=phone_pass SIZE=10 maxlength=20 VALUE=\"$phone_pass\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Σύνδεση χρήστη: </TD>";
|
||
echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=VD_login SIZE=10 maxlength=20 VALUE=\"$VD_login\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Κωδικός πρόσβασης χρήστη: </TD>";
|
||
echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=VD_pass SIZE=10 maxlength=20 VALUE=\"$VD_pass\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Εκστρατεία: </TD>";
|
||
echo "<TD ALIGN=LEFT>$camp_form_code</TD></TR>\n";
|
||
echo "<TR><TD ALIGN=CENTER COLSPAN=2><INPUT TYPE=Submit NAME=ΥΠΟΒΑΛΕΤΕ VALUE=ΥΠΟΒΑΛΕΤΕ></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1><BR>ΕΚΔΟΣΗ: $version ΔΗΜΙΟΥΡΓΙΑ: $build</TD></TR>\n";
|
||
echo "</TABLE>\n";
|
||
echo "</FORM>\n\n";
|
||
echo "</body>\n\n";
|
||
echo "</html>\n\n";
|
||
exit;
|
||
}
|
||
|
||
if ($user_login_first == 1)
|
||
{
|
||
if ( (strlen($VD_login)<1) or (strlen($VD_pass)<1) or (strlen($VD_campaign)<1) )
|
||
{
|
||
echo "<title>VICIΚΛΗΣΗ web client: Σύνδεση εκστρατείας</title>\n";
|
||
echo "</head>\n";
|
||
echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
|
||
echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
|
||
echo "<!-- ILPV -->\n";
|
||
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_el/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Ελληνικά <img src=\"../agc/images/el.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</TR></TABLE>\n";
|
||
echo "<FORM ACTION=\"$agcPAGE\" METHOD=POST>\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||
#echo "<INPUT TYPE=HIDDEN NAME=phone_login VALUE=\"$phone_login\">\n";
|
||
#echo "<INPUT TYPE=HIDDEN NAME=phone_pass VALUE=\"$phone_pass\">\n";
|
||
echo "<CENTER><BR><B>Σύνδεση χρήστη</B><BR><BR>";
|
||
echo "<TABLE WIDTH=460 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#E0C2D6\"><TR BGCOLOR=WHITE>";
|
||
echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vdc_tab_vicidial.gif\" Border=0></TD>";
|
||
echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Σύνδεση εκστρατείας </TD>";
|
||
echo "</TR>\n";
|
||
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> </TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Σύνδεση χρήστη: </TD>";
|
||
echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=VD_login SIZE=10 maxlength=20 VALUE=\"$VD_login\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Κωδικός πρόσβασης χρήστη: </TD>";
|
||
echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=VD_pass SIZE=10 maxlength=20 VALUE=\"$VD_pass\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Εκστρατεία: </TD>";
|
||
echo "<TD ALIGN=LEFT>$camp_form_code</TD></TR>\n";
|
||
echo "<TR><TD ALIGN=CENTER COLSPAN=2><INPUT TYPE=Submit NAME=ΥΠΟΒΑΛΕΤΕ VALUE=ΥΠΟΒΑΛΕΤΕ></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1><BR>ΕΚΔΟΣΗ: $version ΔΗΜΙΟΥΡΓΙΑ: $build</TD></TR>\n";
|
||
echo "</TABLE>\n";
|
||
echo "</FORM>\n\n";
|
||
echo "</body>\n\n";
|
||
echo "</html>\n\n";
|
||
exit;
|
||
}
|
||
else
|
||
{
|
||
if ( (strlen($phone_login)<2) or (strlen($phone_pass)<2) )
|
||
{
|
||
$stmt="SELECT phone_login,phone_pass from vicidial_users where user='$VD_login' and pass='$VD_pass' and user_level > 0;";
|
||
if ($DB) {echo "|$stmt|\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
$row=mysql_fetch_row($rslt);
|
||
$phone_login=$row[0];
|
||
$phone_pass=$row[1];
|
||
|
||
echo "<title>VICIΚΛΗΣΗ web client: Σύνδεση</title>\n";
|
||
echo "</head>\n";
|
||
echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
|
||
echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
|
||
echo "<!-- ILPV -->\n";
|
||
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_el/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Ελληνικά <img src=\"../agc/images/el.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</TR></TABLE>\n";
|
||
echo "<FORM ACTION=\"$agcPAGE\" METHOD=POST>\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||
echo "<BR><BR><BR><CENTER><TABLE WIDTH=460 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#E0C2D6\"><TR BGCOLOR=WHITE>";
|
||
echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vdc_tab_vicidial.gif\" Border=0></TD>";
|
||
echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Σύνδεση </TD>";
|
||
echo "</TR>\n";
|
||
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> </TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Σύνδεση Τηλεφώνου: </TD>";
|
||
echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=phone_login SIZE=10 maxlength=20 VALUE=\"$phone_login\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Κωδικός πρόσβασης Τηλεφώνου: </TD>";
|
||
echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=phone_pass SIZE=10 maxlength=20 VALUE=\"$phone_pass\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Σύνδεση χρήστη: </TD>";
|
||
echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=VD_login SIZE=10 maxlength=20 VALUE=\"$VD_login\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Κωδικός πρόσβασης χρήστη: </TD>";
|
||
echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=VD_pass SIZE=10 maxlength=20 VALUE=\"$VD_pass\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Εκστρατεία: </TD>";
|
||
echo "<TD ALIGN=LEFT>$camp_form_code</TD></TR>\n";
|
||
echo "<TR><TD ALIGN=CENTER COLSPAN=2><INPUT TYPE=Submit NAME=ΥΠΟΒΑΛΕΤΕ VALUE=ΥΠΟΒΑΛΕΤΕ></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1><BR>ΕΚΔΟΣΗ: $version ΔΗΜΙΟΥΡΓΙΑ: $build</TD></TR>\n";
|
||
echo "</TABLE>\n";
|
||
echo "</FORM>\n\n";
|
||
echo "</body>\n\n";
|
||
echo "</html>\n\n";
|
||
exit;
|
||
|
||
}
|
||
}
|
||
}
|
||
|
||
if ( (strlen($phone_login)<2) or (strlen($phone_pass)<2) )
|
||
{
|
||
echo "<title>VICIΚΛΗΣΗ web client: Σύνδεση Τηλεφώνου</title>\n";
|
||
echo "</head>\n";
|
||
echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
|
||
echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
|
||
echo "<!-- ILPV -->\n";
|
||
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_el/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Ελληνικά <img src=\"../agc/images/el.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "</TR></TABLE>\n";
|
||
echo "<FORM ACTION=\"$agcPAGE\" METHOD=POST>\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||
echo "<BR><BR><BR><CENTER><TABLE WIDTH=460 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#E0C2D6\"><TR BGCOLOR=WHITE>";
|
||
echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vdc_tab_vicidial.gif\" Border=0></TD>";
|
||
echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Σύνδεση Τηλεφώνου </TD>";
|
||
echo "</TR>\n";
|
||
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> </TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Σύνδεση Τηλεφώνου: </TD>";
|
||
echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=phone_login SIZE=10 maxlength=20 VALUE=\"\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Κωδικός πρόσβασης Τηλεφώνου: </TD>";
|
||
echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=phone_pass SIZE=10 maxlength=20 VALUE=\"\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=CENTER COLSPAN=2><INPUT TYPE=Submit NAME=ΥΠΟΒΑΛΕΤΕ VALUE=ΥΠΟΒΑΛΕΤΕ></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1><BR>ΕΚΔΟΣΗ: $version ΔΗΜΙΟΥΡΓΙΑ: $build</TD></TR>\n";
|
||
echo "</TABLE>\n";
|
||
echo "</FORM>\n\n";
|
||
echo "</body>\n\n";
|
||
echo "</html>\n\n";
|
||
exit;
|
||
}
|
||
else
|
||
{
|
||
if ($WeBRooTWritablE > 0)
|
||
{$fp = fopen ("./vicidial_auth_entries.txt", "a");}
|
||
$VDloginDISPLAY=0;
|
||
|
||
if ( (strlen($VD_login)<2) or (strlen($VD_pass)<2) or (strlen($VD_campaign)<2) )
|
||
{
|
||
$VDloginDISPLAY=1;
|
||
}
|
||
else
|
||
{
|
||
$stmt="SELECT count(*) from vicidial_users where user='$VD_login' and pass='$VD_pass' and user_level > 0;";
|
||
if ($DB) {echo "|$stmt|\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
$row=mysql_fetch_row($rslt);
|
||
$auth=$row[0];
|
||
|
||
if($auth>0)
|
||
{
|
||
$login=strtoupper($VD_login);
|
||
$password=strtoupper($VD_pass);
|
||
##### grab the full name of the agent
|
||
$stmt="SELECT full_name,user_level,hotkeys_active,agent_choose_ingroups,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,closer_default_blended from vicidial_users where user='$VD_login' and pass='$VD_pass'";
|
||
$rslt=mysql_query($stmt, $link);
|
||
$row=mysql_fetch_row($rslt);
|
||
$LOGfullname=$row[0];
|
||
$user_level=$row[1];
|
||
$VU_hotkeys_active=$row[2];
|
||
$VU_agent_choose_ingroups=$row[3];
|
||
$VU_scheduled_callbacks=$row[4];
|
||
$agentonly_callbacks=$row[5];
|
||
$agentcall_manual=$row[6];
|
||
$VU_vicidial_recording=$row[7];
|
||
$VU_vicidial_transfers=$row[8];
|
||
$VU_closer_default_blended=$row[9];
|
||
if ($WeBRooTWritablE > 0)
|
||
{
|
||
fwrite ($fp, "vdweb|GOOD|$date|$VD_login|$VD_pass|$ip|$browser|$LOGfullname|\n");
|
||
fclose($fp);
|
||
}
|
||
$user_abb = "$VD_login$VD_login$VD_login$VD_login";
|
||
while ( (strlen($user_abb) > 4) and ($forever_stop < 200) )
|
||
{$user_abb = eregi_replace("^.","",$user_abb); $forever_stop++;}
|
||
|
||
##### check to see that the campaign is active
|
||
$stmt="SELECT count(*) FROM vicidial_campaigns where campaign_id='$VD_campaign' and active='Y';";
|
||
if ($DB) {echo "|$stmt|\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
$row=mysql_fetch_row($rslt);
|
||
$CAMPactive=$row[0];
|
||
if($CAMPactive>0)
|
||
{
|
||
if ($TEST_all_statuses > 0) {$selectableSQL = '';}
|
||
else {$selectableSQL = "selectable='Y' and";}
|
||
$VARstatuses='';
|
||
$VARstatusnames='';
|
||
##### grab the statuses that can be used for dispositioning by an agent
|
||
$stmt="SELECT status,status_name FROM vicidial_statuses WHERE $selectableSQL status != 'NEW' order by status limit 50;";
|
||
$rslt=mysql_query($stmt, $link);
|
||
if ($DB) {echo "$stmt\n";}
|
||
$VD_statuses_ct = mysql_num_rows($rslt);
|
||
$i=0;
|
||
while ($i < $VD_statuses_ct)
|
||
{
|
||
$row=mysql_fetch_row($rslt);
|
||
$statuses[$i] =$row[0];
|
||
$status_names[$i] =$row[1];
|
||
$VARstatuses = "$VARstatuses'$statuses[$i]',";
|
||
$VARstatusnames = "$VARstatusnames'$status_names[$i]',";
|
||
$i++;
|
||
}
|
||
|
||
##### grab the campaign-specific statuses that can be used for dispositioning by an agent
|
||
$stmt="SELECT status,status_name FROM vicidial_campaign_statuses WHERE $selectableSQL status != 'NEW' and campaign_id='$VD_campaign' order by status limit 50;";
|
||
$rslt=mysql_query($stmt, $link);
|
||
if ($DB) {echo "$stmt\n";}
|
||
$VD_statuses_camp = mysql_num_rows($rslt);
|
||
$j=0;
|
||
while ($j < $VD_statuses_camp)
|
||
{
|
||
$row=mysql_fetch_row($rslt);
|
||
$statuses[$i] =$row[0];
|
||
$status_names[$i] =$row[1];
|
||
$VARstatuses = "$VARstatuses'$statuses[$i]',";
|
||
$VARstatusnames = "$VARstatusnames'$status_names[$i]',";
|
||
$i++;
|
||
$j++;
|
||
}
|
||
$VD_statuses_ct = ($VD_statuses_ct+$VD_statuses_camp);
|
||
$VARstatuses = substr("$VARstatuses", 0, -1);
|
||
$VARstatusnames = substr("$VARstatusnames", 0, -1);
|
||
|
||
##### grab the campaign-specific HotKey statuses that can be used for dispositioning by an agent
|
||
$stmt="SELECT hotkey,status,status_name FROM vicidial_campaign_hotkeys WHERE selectable='Y' and status != 'NEW' and campaign_id='$VD_campaign' order by hotkey limit 9;";
|
||
$rslt=mysql_query($stmt, $link);
|
||
if ($DB) {echo "$stmt\n";}
|
||
$HK_statuses_camp = mysql_num_rows($rslt);
|
||
$w=0;
|
||
$HKboxA='';
|
||
$HKboxB='';
|
||
$HKboxC='';
|
||
while ($w < $HK_statuses_camp)
|
||
{
|
||
$row=mysql_fetch_row($rslt);
|
||
$HKhotkey[$w] =$row[0];
|
||
$HKstatus[$w] =$row[1];
|
||
$HKstatus_name[$w] =$row[2];
|
||
$HKhotkeys = "$HKhotkeys'$HKhotkey[$w]',";
|
||
$HKstatuses = "$HKstatuses'$HKstatus[$w]',";
|
||
$HKstatusnames = "$HKstatusnames'$HKstatus_name[$w]',";
|
||
if ($w < 3)
|
||
{$HKboxA = "$HKboxA <font class=\"skb_text\">$HKhotkey[$w]</font> - $HKstatus[$w] - $HKstatus_name[$w]<BR>";}
|
||
if ( ($w >= 3) and ($w < 6) )
|
||
{$HKboxB = "$HKboxB <font class=\"skb_text\">$HKhotkey[$w]</font> - $HKstatus[$w] - $HKstatus_name[$w]<BR>";}
|
||
if ($w >= 6)
|
||
{$HKboxC = "$HKboxC <font class=\"skb_text\">$HKhotkey[$w]</font> - $HKstatus[$w] - $HKstatus_name[$w]<BR>";}
|
||
$w++;
|
||
}
|
||
$HKhotkeys = substr("$HKhotkeys", 0, -1);
|
||
$HKstatuses = substr("$HKstatuses", 0, -1);
|
||
$HKstatusnames = substr("$HKstatusnames", 0, -1);
|
||
|
||
##### grab the statuses to be dialed for your campaign as well as other campaign settings
|
||
$stmt="SELECT dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
|
||
$rslt=mysql_query($stmt, $link);
|
||
if ($DB) {echo "$stmt\n";}
|
||
$row=mysql_fetch_row($rslt);
|
||
$status_A = $row[0];
|
||
$status_B = $row[1];
|
||
$status_C = $row[2];
|
||
$status_D = $row[3];
|
||
$status_E = $row[4];
|
||
$park_ext = $row[5];
|
||
$park_file_name = $row[6];
|
||
$web_form_address = $row[7];
|
||
$allow_closers = $row[8];
|
||
$auto_dial_level = $row[9];
|
||
$dial_timeout = $row[10];
|
||
$dial_prefix = $row[11];
|
||
$campaign_cid = $row[12];
|
||
$campaign_vdad_exten = $row[13];
|
||
$campaign_rec_exten = $row[14];
|
||
$campaign_recording = $row[15];
|
||
$campaign_rec_filename = $row[16];
|
||
$campaign_script = $row[17];
|
||
$get_call_launch = $row[18];
|
||
$campaign_am_message_exten = $row[19];
|
||
$xferconf_a_dtmf = $row[20];
|
||
$xferconf_a_number = $row[21];
|
||
$xferconf_b_dtmf = $row[22];
|
||
$xferconf_b_number = $row[23];
|
||
$alt_number_dialing=$row[24];
|
||
$VC_scheduled_callbacks=$row[25];
|
||
$wrapup_δευτερόλεπτα=$row[26];
|
||
$wrapup_message=$row[27];
|
||
$closer_campaigns=$row[28];
|
||
$use_internal_dnc=$row[29];
|
||
$allcalls_delay=$row[30];
|
||
$omit_phone_code=$row[31];
|
||
|
||
if ( ($VC_scheduled_callbacks=='Y') and ($VU_scheduled_callbacks=='1') )
|
||
{$scheduled_callbacks='1';}
|
||
if ($VU_vicidial_recording=='0')
|
||
{$campaign_recording='NEVER';}
|
||
if ($alt_number_dialing=='Y')
|
||
{$alt_phone_dialing='1';}
|
||
else
|
||
{$alt_phone_dialing='0';}
|
||
$closer_campaigns = preg_replace("/^ | -$/","",$closer_campaigns);
|
||
$closer_campaigns = preg_replace("/ /","','",$closer_campaigns);
|
||
$closer_campaigns = "'$closer_campaigns'";
|
||
|
||
##### grab the inbound groups to choose from if campaign contains CLOSER
|
||
$VARingroups="''";
|
||
if (eregi("CLOSER", $VD_campaign))
|
||
{
|
||
$VARingroups='';
|
||
$stmt="select group_id from vicidial_inbound_groups where active = 'Y' and group_id IN($closer_campaigns) order by group_id limit 20;";
|
||
$rslt=mysql_query($stmt, $link);
|
||
if ($DB) {echo "$stmt\n";}
|
||
$closer_ct = mysql_num_rows($rslt);
|
||
$INgrpCT=0;
|
||
while ($INgrpCT < $closer_ct)
|
||
{
|
||
$row=mysql_fetch_row($rslt);
|
||
$closer_groups[$INgrpCT] =$row[0];
|
||
$VARingroups = "$VARingroups'$closer_groups[$INgrpCT]',";
|
||
$INgrpCT++;
|
||
}
|
||
$VARingroups = substr("$VARingroups", 0, -1);
|
||
}
|
||
|
||
##### grab the number of leads in the hopper for this campaign
|
||
$stmt="SELECT count(*) FROM vicidial_hopper where campaign_id = '$VD_campaign' and status='READY';";
|
||
$rslt=mysql_query($stmt, $link);
|
||
if ($DB) {echo "$stmt\n";}
|
||
$row=mysql_fetch_row($rslt);
|
||
$campaign_leads_to_call = $row[0];
|
||
print "<!-- $campaign_leads_to_call - οδηγοί που απέμειναν για κλήση στον hopper -->\n";
|
||
|
||
}
|
||
else
|
||
{
|
||
$VDloginDISPLAY=1;
|
||
$VDdisplayMESSAGE = "Η εκστρατεία είναι μη ενεργή, παρακαλώ προσπαθήστε πάλι<BR>";
|
||
}
|
||
}
|
||
else
|
||
{
|
||
if ($WeBRooTWritablE > 0)
|
||
{
|
||
fwrite ($fp, "vdweb|FAIL|$date|$VD_login|$VD_pass|$ip|$browser|\n");
|
||
fclose($fp);
|
||
}
|
||
$VDloginDISPLAY=1;
|
||
$VDdisplayMESSAGE = "Η σύνδεση δεν είναι σωστή, παρακαλώ προσπαθήστε πάλι<BR>";
|
||
}
|
||
}
|
||
if ($VDloginDISPLAY)
|
||
{
|
||
echo "<title>VICIΚΛΗΣΗ web client: Σύνδεση εκστρατείας</title>\n";
|
||
echo "</head>\n";
|
||
echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
|
||
echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
|
||
echo "<!-- ILPV -->\n";
|
||
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_el/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Ελληνικά <img src=\"../agc/images/el.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</TR></TABLE>\n";
|
||
echo "<FORM ACTION=\"$agcPAGE\" METHOD=POST>\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=phone_login VALUE=\"$phone_login\">\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=phone_pass VALUE=\"$phone_pass\">\n";
|
||
echo "<CENTER><BR><B>$VDdisplayMESSAGE</B><BR><BR>";
|
||
echo "<TABLE WIDTH=460 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#E0C2D6\"><TR BGCOLOR=WHITE>";
|
||
echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vdc_tab_vicidial.gif\" Border=0></TD>";
|
||
echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Σύνδεση εκστρατείας </TD>";
|
||
echo "</TR>\n";
|
||
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> </TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Σύνδεση χρήστη: </TD>";
|
||
echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=VD_login SIZE=10 maxlength=20 VALUE=\"$VD_login\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Κωδικός πρόσβασης χρήστη: </TD>";
|
||
echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=VD_pass SIZE=10 maxlength=20 VALUE=\"$VD_pass\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Εκστρατεία: </TD>";
|
||
echo "<TD ALIGN=LEFT>$camp_form_code</TD></TR>\n";
|
||
echo "<TR><TD ALIGN=CENTER COLSPAN=2><INPUT TYPE=Submit NAME=ΥΠΟΒΑΛΕΤΕ VALUE=ΥΠΟΒΑΛΕΤΕ></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1><BR>ΕΚΔΟΣΗ: $version ΔΗΜΙΟΥΡΓΙΑ: $build</TD></TR>\n";
|
||
echo "</TABLE>\n";
|
||
echo "</FORM>\n\n";
|
||
echo "</body>\n\n";
|
||
echo "</html>\n\n";
|
||
exit;
|
||
}
|
||
|
||
$authphone=0;
|
||
$stmt="SELECT count(*) from phones where login='$phone_login' and pass='$phone_pass' and active = 'Y';";
|
||
if ($DB) {echo "|$stmt|\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
$row=mysql_fetch_row($rslt);
|
||
$authphone=$row[0];
|
||
if (!$authphone)
|
||
{
|
||
echo "<title>VICIΚΛΗΣΗ web client: Σύνδεση Τηλεφώνου Error</title>\n";
|
||
echo "</head>\n";
|
||
echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
|
||
echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
|
||
echo "<!-- ILPV -->\n";
|
||
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_el/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Ελληνικά <img src=\"../agc/images/el.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</TR></TABLE>\n";
|
||
echo "<FORM ACTION=\"$agcPAGE\" METHOD=POST>\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=VD_login VALUE=\"$VD_login\">\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=VD_pass VALUE=\"$VD_pass\">\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=VD_campaign VALUE=\"$VD_campaign\">\n";
|
||
echo "<BR><BR><BR><CENTER><TABLE WIDTH=460 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#E0C2D6\"><TR BGCOLOR=WHITE>";
|
||
echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vdc_tab_vicidial.gif\" Border=0></TD>";
|
||
echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Σύνδεση Error</TD>";
|
||
echo "</TR>\n";
|
||
echo "<TR><TD ALIGN=CENTER COLSPAN=2><font size=1> <BR><FONT SIZE=3>Συγγνώμη, αλλά η τηλεφωνική σύνδεση και ο κωδικός πρόσβασής σας δεν είναι ενεργά σε αυτό το σύστημα, παρακαλώ προσπαθήστε πάλι: <BR> </TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Σύνδεση Τηλεφώνου: </TD>";
|
||
echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=phone_login SIZE=10 maxlength=20 VALUE=\"$phone_login\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=RIGHT>Κωδικός πρόσβασης Τηλεφώνου: </TD>";
|
||
echo "<TD ALIGN=LEFT><INPUT TYPE=PASSWORD NAME=phone_pass SIZE=10 maxlength=20 VALUE=\"$phone_pass\"></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=CENTER COLSPAN=2><INPUT TYPE=Submit NAME=ΥΠΟΒΑΛΕΤΕ VALUE=ΥΠΟΒΑΛΕΤΕ></TD></TR>\n";
|
||
echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1><BR>ΕΚΔΟΣΗ: $version ΔΗΜΙΟΥΡΓΙΑ: $build</TD></TR>\n";
|
||
echo "</TABLE>\n";
|
||
echo "</FORM>\n\n";
|
||
echo "</body>\n\n";
|
||
echo "</html>\n\n";
|
||
exit;
|
||
}
|
||
else
|
||
{
|
||
echo "<title>VICIΚΛΗΣΗ web client</title>\n";
|
||
$stmt="SELECT * from phones where login='$phone_login' and pass='$phone_pass' and active = 'Y';";
|
||
if ($DB) {echo "|$stmt|\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
$row=mysql_fetch_row($rslt);
|
||
$extension=$row[0];
|
||
$dialplan_number=$row[1];
|
||
$voicemail_id=$row[2];
|
||
$phone_ip=$row[3];
|
||
$computer_ip=$row[4];
|
||
$server_ip=$row[5];
|
||
$login=$row[6];
|
||
$pass=$row[7];
|
||
$status=$row[8];
|
||
$active=$row[9];
|
||
$phone_type=$row[10];
|
||
$fullname=$row[11];
|
||
$company=$row[12];
|
||
$picture=$row[13];
|
||
$messages=$row[14];
|
||
$old_messages=$row[15];
|
||
$protocol=$row[16];
|
||
$local_gmt=$row[17];
|
||
$ASTmgrUSERNAME=$row[18];
|
||
$ASTmgrSECRET=$row[19];
|
||
$login_user=$row[20];
|
||
$login_pass=$row[21];
|
||
$login_campaign=$row[22];
|
||
$park_on_extension=$row[23];
|
||
$conf_on_extension=$row[24];
|
||
$VICIDiaL_park_on_extension=$row[25];
|
||
$VICIDiaL_park_on_filename=$row[26];
|
||
$monitor_prefix=$row[27];
|
||
$recording_exten=$row[28];
|
||
$voicemail_exten=$row[29];
|
||
$voicemail_dump_exten=$row[30];
|
||
$ext_context=$row[31];
|
||
$dtmf_send_extension=$row[32];
|
||
$call_out_number_group=$row[33];
|
||
$client_browser=$row[34];
|
||
$install_directory=$row[35];
|
||
$local_web_callerID_URL=$row[36];
|
||
$VICIDiaL_web_URL=$row[37];
|
||
$AGI_call_logging_enabled=$row[38];
|
||
$user_switching_enabled=$row[39];
|
||
$conferencing_enabled=$row[40];
|
||
$admin_hangup_enabled=$row[41];
|
||
$admin_hijack_enabled=$row[42];
|
||
$admin_monitor_enabled=$row[43];
|
||
$call_parking_enabled=$row[44];
|
||
$updater_check_enabled=$row[45];
|
||
$AFLogging_enabled=$row[46];
|
||
$QUEUE_ACTION_enabled=$row[47];
|
||
$CallerID_popup_enabled=$row[48];
|
||
$voicemail_button_enabled=$row[49];
|
||
$enable_fast_refresh=$row[50];
|
||
$fast_refresh_rate=$row[51];
|
||
$enable_persistant_mysql=$row[52];
|
||
$auto_dial_next_number=$row[53];
|
||
$VDstop_rec_after_each_call=$row[54];
|
||
$DBX_server=$row[55];
|
||
$DBX_database=$row[56];
|
||
$DBX_user=$row[57];
|
||
$DBX_pass=$row[58];
|
||
$DBX_port=$row[59];
|
||
|
||
if ($clientDST)
|
||
{
|
||
$local_gmt = ($local_gmt + $isdst);
|
||
}
|
||
if ($protocol == 'EXTERNAL')
|
||
{
|
||
$protocol = 'Local';
|
||
$extension = "$dialplan_number$AT$ext_context";
|
||
}
|
||
$SIP_user = "$protocol/$extension";
|
||
|
||
$stmt="SELECT asterisk_version from servers where server_ip='$server_ip';";
|
||
if ($DB) {echo "|$stmt|\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
$row=mysql_fetch_row($rslt);
|
||
$asterisk_version=$row[0];
|
||
|
||
# If a park extension is not set, use the default one
|
||
if ( (strlen($park_ext)>0) && (strlen($park_file_name)>0) )
|
||
{
|
||
$VICIDiaL_park_on_extension = "$park_ext";
|
||
$VICIDiaL_park_on_filename = "$park_file_name";
|
||
print "<!-- ΠΡΟΣΑΡΜΟΣΜΕΝΟΣ ΧΩΡΟΣ ΣΤΑΘΜΕΥΣΗΣ ΕΚΣΤΡΑΤΕΙΑΣ: |$VICIDiaL_park_on_extension|$VICIDiaL_park_on_filename| -->\n";
|
||
}
|
||
print "<!-- ΠΡΟΕΠΙΛΟΓΗ ΧΩΡΟΥ ΣΤΑΘΜΕΥΣΗΣ ΕΚΣΤΡΑΤΕΙΑΣ: |$VICIDiaL_park_on_extension|$VICIDiaL_park_on_filename| -->\n";
|
||
|
||
# If a web form address is not set, use the default one
|
||
if (strlen($web_form_address)>0)
|
||
{
|
||
$VICIDiaL_web_form_address = "$web_form_address";
|
||
print "<!-- ΠΡΟΣΑΡΜΟΣΜΕΝΗ ΙΣΤΟΣΕΛΙΔΑ ΕΚΣΤΡΑΤΕΙΑΣ: |$VICIDiaL_web_form_address| -->\n";
|
||
}
|
||
else
|
||
{
|
||
$VICIDiaL_web_form_address = "$VICIDiaL_web_URL";
|
||
print "<!-- ΠΡΟΕΠΙΛΟΓΗ ΙΣΤΟΣΕΛΙΔΑΣ ΕΚΣΤΡΑΤΕΙΑΣ: |$VICIDiaL_web_form_address| -->\n";
|
||
$VICIDiaL_web_form_address_enc = rawurlencode($VICIDiaL_web_form_address);
|
||
|
||
}
|
||
$VICIDiaL_web_form_address_enc = rawurlencode($VICIDiaL_web_form_address);
|
||
|
||
# If closers are allowed στο this campaign
|
||
if ($allow_closers=="Y")
|
||
{
|
||
$VICIDiaL_allow_closers = 1;
|
||
print "<!-- Η ΕΚΣΤΡΑΤΕΙΑ ΕΠΙΤΡΕΠΕΙ CLOSERS: |$VICIDiaL_allow_closers| -->\n";
|
||
}
|
||
else
|
||
{
|
||
$VICIDiaL_allow_closers = 0;
|
||
print "<!-- Η ΕΚΣΤΡΑΤΕΙΑ ΔΕΝ ΕΠΙΤΡΕΠΕΙ ΚΑΝΕΝΑ CLOSERS: |$VICIDiaL_allow_closers| -->\n";
|
||
}
|
||
|
||
|
||
$session_ext = eregi_replace("[^a-z0-9]", "", $extension);
|
||
if (strlen($session_ext) > 10) {$session_ext = substr($session_ext, 0, 10);}
|
||
$session_rand = (rand(1,9999999) + 10000000);
|
||
$session_name = "$StarTtimE$US$session_ext$session_rand";
|
||
|
||
if ($webform_sessionname)
|
||
{$webform_sessionname = "&session_name=$session_name";}
|
||
else
|
||
{$webform_sessionname = '';}
|
||
|
||
$stmt="DELETE from web_client_sessions where start_time < '$past_month_date' and extension='$extension' and server_ip = '$server_ip' and program = 'vicidial';";
|
||
if ($DB) {echo "|$stmt|\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
|
||
$stmt="INSERT INTO web_client_sessions values('$extension','$server_ip','vicidial','$NOW_TIME','$session_name');";
|
||
if ($DB) {echo "|$stmt|\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
|
||
if ( (eregi("CLOSER", $VD_campaign)) || ($campaign_leads_to_call > 0) )
|
||
{
|
||
### insert an entry into the user log for the login event
|
||
$stmt = "INSERT INTO vicidial_user_log values('','$VD_login','LOGIN','$VD_campaign','$NOW_TIME','$StarTtimE')";
|
||
if ($DB) {echo "|$stmt|\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
|
||
##### check to see if the user has a conf extension already, this happens if they previously exited uncleanly
|
||
$stmt="SELECT conf_exten FROM vicidial_conferences where extension='$SIP_user' and server_ip = '$server_ip' LIMIT 1;";
|
||
$rslt=mysql_query($stmt, $link);
|
||
if ($DB) {echo "$stmt\n";}
|
||
$prev_login_ct = mysql_num_rows($rslt);
|
||
$i=0;
|
||
while ($i < $prev_login_ct)
|
||
{
|
||
$row=mysql_fetch_row($rslt);
|
||
$session_id =$row[0];
|
||
$i++;
|
||
}
|
||
if ($prev_login_ct > 0)
|
||
{print "<!-- ΧΡΗΣΙΜΟΠΟΙΗΣΗ ΠΡΟΗΓΟΥΜΕΝΟΥ ΔΩΜΑΤΙΟΥ MEETME - $session_id - $NOW_TIME - $SIP_user -->\n";}
|
||
else
|
||
{
|
||
##### grab the next available vicidial_conference room and reserve it
|
||
$stmt="SELECT conf_exten FROM vicidial_conferences where server_ip = '$server_ip' and ((extension='') or (extension is null)) LIMIT 1;";
|
||
$rslt=mysql_query($stmt, $link);
|
||
if ($DB) {echo "$stmt\n";}
|
||
$free_conf_ct = mysql_num_rows($rslt);
|
||
$i=0;
|
||
while ($i < $free_conf_ct)
|
||
{
|
||
$row=mysql_fetch_row($rslt);
|
||
$session_id =$row[0];
|
||
$i++;
|
||
}
|
||
$stmt="UPDATE vicidial_conferences set extension='$SIP_user' where server_ip='$server_ip' and conf_exten='$session_id';";
|
||
$rslt=mysql_query($stmt, $link);
|
||
print "<!-- ΧΡΗΣΙΜΟΠΟΙΗΣΗ ΝΕΟΥ ΔΩΜΑΤΟΥ MEETME - $session_id - $NOW_TIME - $SIP_user -->\n";
|
||
|
||
}
|
||
|
||
$stmt="UPDATE vicidial_list set status='N', user='' where status IN('QUEUE','INCALL') and user ='$VD_login';";
|
||
if ($DB) {echo "$stmt\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
$affected_rows = mysql_affected_rows($link);
|
||
print "<!-- παλιά ΣΕΙΡΑ ΑΝΑΜΟΝΗΣ και σε-κλήση κλήσεις επαναστρέφουν την Λίστα: |$affected_rows| -->\n";
|
||
|
||
$stmt="DELETE from vicidial_hopper where status IN('QUEUE','INCALL','DONE') and user ='$VD_login';";
|
||
if ($DB) {echo "$stmt\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
$affected_rows = mysql_affected_rows($link);
|
||
print "<!-- παλιά ΣΕΙΡΑ ΑΝΑΜΟΝΗΣ και σε-κλήση κλήσεις επαναστρέφουν τον hopper: |$affected_rows| -->\n";
|
||
|
||
$stmt="DELETE from vicidial_live_agents where user ='$VD_login';";
|
||
if ($DB) {echo "$stmt\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
$affected_rows = mysql_affected_rows($link);
|
||
print "<!-- καθαρισμός παλαιών εγγραφών vicidial_live_agents: |$affected_rows| -->\n";
|
||
|
||
# print "<B>You have logged in as user: $VD_login στο phone: $SIP_user στην εκστρατεία: $VD_campaign</B><BR>\n";
|
||
$VICIDiaL_is_logged_in=1;
|
||
|
||
### use manager middleware-app to connect the phone to the user
|
||
$SIqueryCID = "S$CIDdate$session_id";
|
||
### insert a ΝΕΟ record to the vicidial_manager table to be processed
|
||
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$SIqueryCID','Channel: $SIP_user','Context: $ext_context','Exten: $session_id','Priority: 1','Callerid: $SIqueryCID','','','','','');";
|
||
if ($DB) {echo "$stmt\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
$affected_rows = mysql_affected_rows($link);
|
||
print "<!-- call placed to session_id: $session_id from phone: $SIP_user -->\n";
|
||
|
||
if ($auto_dial_level > 0)
|
||
{
|
||
print "<!-- η εκστρατεία τίθεται στην αυτόματη κλήση: $auto_dial_level -->\n";
|
||
|
||
$closer_chooser_string='';
|
||
$stmt="INSERT INTO vicidial_live_agents (user,server_ip,conf_exten,extension,status,lead_id,campaign_id,uniqueid,callerid,channel,random_id,last_call_time,last_update_time,last_call_finish,closer_campaigns,user_level) values('$VD_login','$server_ip','$session_id','$SIP_user','PAUSED','','$VD_campaign','','','','$random','$NOW_TIME','$tsNOW_TIME','$NOW_TIME','$closer_chooser_string','$user_level');";
|
||
if ($DB) {echo "$stmt\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
$affected_rows = mysql_affected_rows($link);
|
||
print "<!-- νέο εισαγωγή εγγραφής vicidial_live_agents: |$affected_rows| -->\n";
|
||
|
||
if (eregi("CLOSER", $VD_campaign))
|
||
{
|
||
print "<!-- code to trigger window to pick closer groups goes here -->\n";
|
||
}
|
||
}
|
||
else
|
||
{
|
||
print "<!-- η εκστρατεία τίθεται στη χειρωνακτική κλήση: $auto_dial_level -->\n";
|
||
|
||
|
||
|
||
}
|
||
}
|
||
else
|
||
{
|
||
echo "<title>VICIΚΛΗΣΗ web client: VICIΚΛΗΣΗ Σύνδεση εκστρατείας</title>\n";
|
||
echo "</head>\n";
|
||
echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
|
||
echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
|
||
echo "<!-- ILPV -->\n";
|
||
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_el/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Ελληνικά <img src=\"../agc/images/el.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</TR></TABLE>\n";
|
||
echo "<B>Συγγνώμη, δεν υπάρχουν οδηγοί στον hopper για αυτήν την εκστρατεία</B>\n";
|
||
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=POST>\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=phone_login VALUE=\"$phone_login\">\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=phone_pass VALUE=\"$phone_pass\">\n";
|
||
echo "Σύνδεση: <INPUT TYPE=TEXT NAME=VD_login SIZE=10 maxlength=20 VALUE=\"$VD_login\">\n<br>";
|
||
echo "Κωδικός πρόσβασης: <INPUT TYPE=PASSWORD NAME=VD_pass SIZE=10 maxlength=20 VALUE=\"$VD_pass\"><br>\n";
|
||
echo "Εκστρατεία: $camp_form_code<br>\n";
|
||
echo "<INPUT TYPE=Submit NAME=ΥΠΟΒΑΛΕΤΕ VALUE=ΥΠΟΒΑΛΕΤΕ>\n";
|
||
echo "</FORM>\n\n";
|
||
echo "</body>\n\n";
|
||
echo "</html>\n\n";
|
||
exit;
|
||
}
|
||
if (strlen($session_id) < 1)
|
||
{
|
||
echo "<title>VICIΚΛΗΣΗ web client: VICIΚΛΗΣΗ Σύνδεση εκστρατείας</title>\n";
|
||
echo "</head>\n";
|
||
echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
|
||
echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
|
||
echo "<!-- ILPV -->\n";
|
||
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_el/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Ελληνικά <img src=\"../agc/images/el.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</TR></TABLE>\n";
|
||
echo "<B>Sorry, there are no available sessions</B>\n";
|
||
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=POST>\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=phone_login VALUE=\"$phone_login\">\n";
|
||
echo "<INPUT TYPE=HIDDEN NAME=phone_pass VALUE=\"$phone_pass\">\n";
|
||
echo "Σύνδεση: <INPUT TYPE=TEXT NAME=VD_login SIZE=10 maxlength=20 VALUE=\"$VD_login\">\n<br>";
|
||
echo "Κωδικός πρόσβασης: <INPUT TYPE=PASSWORD NAME=VD_pass SIZE=10 maxlength=20 VALUE=\"$VD_pass\"><br>\n";
|
||
echo "Εκστρατεία: $camp_form_code<br>\n";
|
||
echo "<INPUT TYPE=Submit NAME=ΥΠΟΒΑΛΕΤΕ VALUE=ΥΠΟΒΑΛΕΤΕ>\n";
|
||
echo "</FORM>\n\n";
|
||
echo "</body>\n\n";
|
||
echo "</html>\n\n";
|
||
exit;
|
||
}
|
||
|
||
$StarTtimE = date("U");
|
||
$NOW_TIME = date("Y-m-d H:i:s");
|
||
##### Agent is going to log in so insert the vicidial_agent_log entry now
|
||
$stmt="INSERT INTO vicidial_agent_log (user,server_ip,event_time,campaign_id,pause_epoch,pause_sec,wait_epoch) values('$VD_login','$server_ip','$NOW_TIME','$VD_campaign','$StarTtimE','0','$StarTtimE');";
|
||
if ($DB) {echo "$stmt\n";}
|
||
$rslt=mysql_query($stmt, $link);
|
||
$affected_rows = mysql_affected_rows($link);
|
||
$agent_log_id = mysql_insert_id();
|
||
print "<!-- vicidial_agent_log record inserted: |$affected_rows|$agent_log_id| -->\n";
|
||
|
||
$S='*';
|
||
$D_s_ip = explode('.', $server_ip);
|
||
if (strlen($D_s_ip[0])<2) {$D_s_ip[0] = "0$D_s_ip[0]";}
|
||
if (strlen($D_s_ip[0])<3) {$D_s_ip[0] = "0$D_s_ip[0]";}
|
||
if (strlen($D_s_ip[1])<2) {$D_s_ip[1] = "0$D_s_ip[1]";}
|
||
if (strlen($D_s_ip[1])<3) {$D_s_ip[1] = "0$D_s_ip[1]";}
|
||
if (strlen($D_s_ip[2])<2) {$D_s_ip[2] = "0$D_s_ip[2]";}
|
||
if (strlen($D_s_ip[2])<3) {$D_s_ip[2] = "0$D_s_ip[2]";}
|
||
if (strlen($D_s_ip[3])<2) {$D_s_ip[3] = "0$D_s_ip[3]";}
|
||
if (strlen($D_s_ip[3])<3) {$D_s_ip[3] = "0$D_s_ip[3]";}
|
||
$server_ip_dialstring = "$D_s_ip[0]$S$D_s_ip[1]$S$D_s_ip[2]$S$D_s_ip[3]$S";
|
||
|
||
##### grab the datails of all active scripts in the system
|
||
$stmt="SELECT script_id,script_name,script_text FROM vicidial_scripts WHERE active='Y' order by script_id limit 100;";
|
||
$rslt=mysql_query($stmt, $link);
|
||
if ($DB) {echo "$stmt\n";}
|
||
$MM_scripts = mysql_num_rows($rslt);
|
||
$e=0;
|
||
while ($e < $MM_scripts)
|
||
{
|
||
$row=mysql_fetch_row($rslt);
|
||
$MMscriptid[$e] =$row[0];
|
||
$MMscriptname[$e] = rawurlencode($row[1]);
|
||
$MMscripttext[$e] = rawurlencode($row[2]);
|
||
$MMscriptids = "$MMscriptids'$MMscriptid[$e]',";
|
||
$MMscriptnames = "$MMscriptnames'$MMscriptname[$e]',";
|
||
$MMscripttexts = "$MMscripttexts'$MMscripttext[$e]',";
|
||
$e++;
|
||
}
|
||
$MMscriptids = substr("$MMscriptids", 0, -1);
|
||
$MMscriptnames = substr("$MMscriptnames", 0, -1);
|
||
$MMscripttexts = substr("$MMscripttexts", 0, -1);
|
||
|
||
}
|
||
}
|
||
|
||
################################################################
|
||
### BEGIN - build the callback calendar (12 months) ###
|
||
################################################################
|
||
define ('ADAY', (60*60*24));
|
||
$CdayARY = getdate();
|
||
$Cmon = $CdayARY['mon'];
|
||
$Cyear = $CdayARY['year'];
|
||
$CTODAY = date("Y-m");
|
||
$CTODAYmday = date("j");
|
||
$CINC=0;
|
||
|
||
$Cmonths = Array('Φεβρουάριος','February','Μάρτιος','Απρίλιος','Μάιος','Ιούνιος',
|
||
'Ιούλιος','Αύγουστος','Σεπτέμβριος','Οκτώβριος','Νοέμβριος','Δεκέμβριος');
|
||
$Cdays = Array('Sun','Mon','Tue','Wed','Thu','Fri','Sat');
|
||
|
||
$CCAL_OUT = '';
|
||
|
||
$CCAL_OUT .= "<table border=0 cellpadding=2 cellspacing=2>";
|
||
|
||
while ($CINC < 12)
|
||
{
|
||
if ( ($CINC == 0) || ($CINC == 4) ||($CINC == 8) )
|
||
{$CCAL_OUT .= "<tr>";}
|
||
|
||
$CCAL_OUT .= "<td valign=top>";
|
||
|
||
$CYyear = $Cyear;
|
||
$Cmonth= ($Cmon + $CINC);
|
||
if ($Cmonth > 12)
|
||
{
|
||
$Cmonth = ($Cmonth - 12);
|
||
$CYyear++;
|
||
}
|
||
$Cstart= mktime(0,0,0,$Cmonth,1,$CYyear);
|
||
$CfirstdayARY = getdate($Cstart);
|
||
#echo "|$Cmon|$Cmonth|$CINC|\n";
|
||
$CPRNTDAY = date("Y-m", $Cstart);
|
||
|
||
$CCAL_OUT .= "<table border=1 cellpadding=1 bordercolor=\"000000\" cellspacing=\"0\" bgcolor=\"white\">";
|
||
$CCAL_OUT .= "<tr>";
|
||
$CCAL_OUT .= "<td colspan=7 bordercolor=\"#ffffff\" bgcolor=\"#FFFFCC\">";
|
||
$CCAL_OUT .= "<div align=center><font color=\"#000066\"><b><font face=\"Arial, Helvetica, sans-serif\" size=2>";
|
||
$CCAL_OUT .= "$CfirstdayARY[month] $CfirstdayARY[year]";
|
||
$CCAL_OUT .= "</font></b></font></div>";
|
||
$CCAL_OUT .= "</td>";
|
||
$CCAL_OUT .= "</tr>";
|
||
|
||
foreach($Cdays as $Cday)
|
||
{
|
||
$CDCLR="#ffffff";
|
||
$CCAL_OUT .= "<td bordercolor=\"$CDCLR\">";
|
||
$CCAL_OUT .= "<div align=center><font color=\"#000066\"><b><font face=\"Arial, Helvetica, sans-serif\" size=1>";
|
||
$CCAL_OUT .= "$Cday";
|
||
$CCAL_OUT .= "</font></b></font></div>";
|
||
$CCAL_OUT .= "</td>";
|
||
}
|
||
|
||
for( $Ccount=0;$Ccount<(6*7);$Ccount++)
|
||
{
|
||
$Cdayarray = getdate($Cstart);
|
||
if((($Ccount) % 7) == 0)
|
||
{
|
||
if($Cdayarray['mon'] != $CfirstdayARY['mon'])
|
||
break;
|
||
$CCAL_OUT .= "</tr><tr>";
|
||
}
|
||
if($Ccount < $CfirstdayARY['wday'] || $Cdayarray['mon'] != $Cmonth)
|
||
{
|
||
$CCAL_OUT .= "<td bordercolor=\"#ffffff\"><font color=\"#000066\"><b><font face=\"Arial, Helvetica, sans-serif\" size=\"1\"> </font></b></font></td>";
|
||
}
|
||
else
|
||
{
|
||
if( ($Cdayarray['mday'] == $CTODAYmday) and ($CPRNTDAY == $CTODAY) )
|
||
{
|
||
$CPRNTmday = $Cdayarray['mday'];
|
||
if ($CPRNTmday < 10) {$CPRNTmday = "0$CPRNTmday";}
|
||
$CBL = "<a href=\"#\" onclick=\"CB_date_pick('$CPRNTDAY-$CPRNTmday');return false;\">";
|
||
$CEL = "</a>";
|
||
|
||
$CCAL_OUT .= "<td bgcolor=\"#FFCCCC\" bordercolor=\"#FFCCCC\">";
|
||
$CCAL_OUT .= "<div align=center><font face=\"Arial, Helvetica, sans-serif\" size=1>";
|
||
$CCAL_OUT .= "$CBL$Cdayarray[mday]$CEL";
|
||
$CCAL_OUT .= "</font></div>";
|
||
$CCAL_OUT .= "</td>";
|
||
$Cstart += ADAY;
|
||
}
|
||
else
|
||
{
|
||
$CDCLR="#ffffff";
|
||
if ( ($Cdayarray['mday'] < $CTODAYmday) and ($CPRNTDAY == $CTODAY) )
|
||
{
|
||
$CDCLR="#CCCCCC";
|
||
$CBL = '';
|
||
$CEL = '';
|
||
}
|
||
else
|
||
{
|
||
$CPRNTmday = $Cdayarray['mday'];
|
||
if ($CPRNTmday < 10) {$CPRNTmday = "0$CPRNTmday";}
|
||
$CBL = "<a href=\"#\" onclick=\"CB_date_pick('$CPRNTDAY-$CPRNTmday');return false;\">";
|
||
$CEL = "</a>";
|
||
}
|
||
|
||
$CCAL_OUT .= "<td bgcolor=\"$CDCLR\" bordercolor=\"#ffffff\">";
|
||
$CCAL_OUT .= "<div align=center><font face=\"Arial, Helvetica, sans-serif\" size=1>";
|
||
$CCAL_OUT .= "$CBL$Cdayarray[mday]$CEL";
|
||
$CCAL_OUT .= "</font></div>";
|
||
$CCAL_OUT .= "</td>";
|
||
$Cstart += ADAY;
|
||
}
|
||
}
|
||
}
|
||
$CCAL_OUT .= "</tr>";
|
||
$CCAL_OUT .= "</table>";
|
||
$CCAL_OUT .= "</td>";
|
||
|
||
if ( ($CINC == 3) || ($CINC == 7) ||($CINC == 11) )
|
||
{$CCAL_OUT .= "</tr>";}
|
||
$CINC++;
|
||
}
|
||
|
||
$CCAL_OUT .= "</table>";
|
||
|
||
#echo "$CCAL_OUT\n";
|
||
################################################################
|
||
### END - build the callback calendar (12 months) ###
|
||
################################################################
|
||
|
||
|
||
?>
|
||
<script language="Javascript">
|
||
var MTvar;
|
||
var NOW_TIME = '<? echo $NOW_TIME ?>';
|
||
var SQLdate = '<? echo $NOW_TIME ?>';
|
||
var StarTtimE = '<? echo $StarTtimE ?>';
|
||
var UnixTime = '<? echo $StarTtimE ?>';
|
||
var UnixTimeMS = 0;
|
||
var t = new Date();
|
||
var c = new Date();
|
||
LCAe = new Array('','','','','','');
|
||
LCAc = new Array('','','','','','');
|
||
LCAt = new Array('','','','','','');
|
||
LMAe = new Array('','','','','','');
|
||
var CalL_XC_a_Dtmf = '<? echo $xferconf_a_dtmf ?>';
|
||
var CalL_XC_a_NuMber = '<? echo $xferconf_a_number ?>';
|
||
var CalL_XC_b_Dtmf = '<? echo $xferconf_b_dtmf ?>';
|
||
var CalL_XC_b_NuMber = '<? echo $xferconf_b_number ?>';
|
||
var VU_hotkeys_active = '<? echo $VU_hotkeys_active ?>';
|
||
var VU_agent_choose_ingroups = '<? echo $VU_agent_choose_ingroups ?>';
|
||
var VU_agent_choose_ingroups_DV = '';
|
||
var CallBackDatETimE = '';
|
||
var CallBackrecipient = '';
|
||
var CallBackCommenTs = '';
|
||
var scheduled_callbacks = '<? echo $scheduled_callbacks ?>';
|
||
var dispo_check_all_pause = '<? echo $dispo_check_all_pause ?>';
|
||
VARstatuses = new Array(<? echo $VARstatuses ?>);
|
||
VARstatusnames = new Array(<? echo $VARstatusnames ?>);
|
||
var VD_statuses_ct = '<? echo $VD_statuses_ct ?>';
|
||
VARingroups = new Array(<? echo $VARingroups ?>);
|
||
var INgroupCOUNT = '<? echo $INgrpCT ?>';
|
||
var HK_statuses_camp = '<? echo $HK_statuses_camp ?>';
|
||
HKhotkeys = new Array(<? echo $HKhotkeys ?>);
|
||
HKstatuses = new Array(<? echo $HKstatuses ?>);
|
||
HKstatusnames = new Array(<? echo $HKstatusnames ?>);
|
||
var hotkeys = new Array();
|
||
<? $h=0;
|
||
while ($HK_statuses_camp > $h)
|
||
{
|
||
echo "hotkeys['$HKhotkey[$h]'] = \"$HKstatus[$h] ----- $HKstatus_name[$h]\";\n";
|
||
$h++;
|
||
}
|
||
?>
|
||
var HKdispo_display = 0;
|
||
var HKbutton_allowed = 1;
|
||
var HKfinish = 0;
|
||
var scriptnames = new Array();
|
||
<? $h=0;
|
||
while ($MM_scripts > $h)
|
||
{
|
||
echo "scriptnames['$MMscriptid[$h]'] = \"$MMscriptname[$h]\";\n";
|
||
$h++;
|
||
}
|
||
?>
|
||
var scripttexts = new Array();
|
||
<? $h=0;
|
||
while ($MM_scripts > $h)
|
||
{
|
||
echo "scripttexts['$MMscriptid[$h]'] = \"$MMscripttext[$h]\";\n";
|
||
$h++;
|
||
}
|
||
?>
|
||
var decoded = '';
|
||
var view_scripts = '<? echo $view_scripts ?>';
|
||
var LOGfullname = '<? echo $LOGfullname ?>';
|
||
var recLIST = '';
|
||
var filename = '';
|
||
var last_filename = '';
|
||
var LCAcount = 0;
|
||
var LMAcount = 0;
|
||
var filedate = '<? echo $FILE_TIME ?>';
|
||
var agcDIR = '<? echo $agcDIR ?>';
|
||
var agcPAGE = '<? echo $agcPAGE ?>';
|
||
var extension = '<? echo $extension ?>';
|
||
var extension_xfer = '<? echo $extension ?>';
|
||
var dialplan_number = '<? echo $dialplan_number ?>';
|
||
var ext_context = '<? echo $ext_context ?>';
|
||
var protocol = '<? echo $protocol ?>';
|
||
var local_gmt ='<? echo $local_gmt ?>';
|
||
var server_ip = '<? echo $server_ip ?>';
|
||
var server_ip_dialstring = '<? echo $server_ip_dialstring ?>';
|
||
var asterisk_version = '<? echo $asterisk_version ?>';
|
||
<?
|
||
if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||
else {echo "\tvar refresh_interval = $fast_refresh_rate;\n";}
|
||
?>
|
||
var session_id = '<? echo $session_id ?>';
|
||
var VICIDiaL_closer_login_checked = 0;
|
||
var VICIDiaL_closer_login_selected = 0;
|
||
var VICIDiaL_pause_calling = 1;
|
||
var CalLCID = '';
|
||
var MDnextCID = '';
|
||
var XDnextCID = '';
|
||
var lead_dial_number = '';
|
||
var MD_channel_look = 0;
|
||
var XD_channel_look = 0;
|
||
var MDuniqueid = '';
|
||
var MDchannel = '';
|
||
var MD_ring_secondS = 0;
|
||
var MDlogEPOCH = 0;
|
||
var VD_live_customer_call = 0;
|
||
var VD_live_call_secondS = 0;
|
||
var XD_live_customer_call = 0;
|
||
var XD_live_call_secondS = 0;
|
||
var open_dispo_screen = 0;
|
||
var AgentDispoing = 0;
|
||
var logout_stop_timeouts = 0;
|
||
var VICIDiaL_allow_closers = '<? echo $VICIDiaL_allow_closers ?>';
|
||
var VICIDiaL_closer_blended = '0';
|
||
var VU_closer_default_blended = '<? echo $VU_closer_default_blended ?>';
|
||
var VDstop_rec_after_each_call = '<? echo $VDstop_rec_after_each_call ?>';
|
||
var phone_login = '<? echo $phone_login ?>';
|
||
var phone_pass = '<? echo $phone_pass ?>';
|
||
var user = '<? echo $VD_login ?>';
|
||
var user_abb = '<? echo $user_abb ?>';
|
||
var pass = '<? echo $VD_pass ?>';
|
||
var campaign = '<? echo $VD_campaign ?>';
|
||
var VICIDiaL_web_form_address_enc = '<? echo $VICIDiaL_web_form_address_enc ?>';
|
||
var VICIDiaL_web_form_address = '<? echo $VICIDiaL_web_form_address ?>';
|
||
var VDIC_web_form_address = '<? echo $VICIDiaL_web_form_address ?>';
|
||
var CalL_ScripT_id = '';
|
||
var CalL_AutO_LauncH = '';
|
||
var panel_bgcolor = '#E0C2D6';
|
||
var CusTCB_bgcolor = '#FFFF66';
|
||
var status_A = '<? echo $status_A ?>';
|
||
var status_B = '<? echo $status_B ?>';
|
||
var status_C = '<? echo $status_C ?>';
|
||
var status_D = '<? echo $status_D ?>';
|
||
var status_E = '<? echo $status_E ?>';
|
||
var auto_dial_level = '<? echo $auto_dial_level ?>';
|
||
var starting_dial_level = '<? echo $auto_dial_level ?>';
|
||
var dial_timeout = '<? echo $dial_timeout ?>';
|
||
var dial_prefix = '<? echo $dial_prefix ?>';
|
||
var campaign_cid = '<? echo $campaign_cid ?>';
|
||
var campaign_vdad_exten = '<? echo $campaign_vdad_exten ?>';
|
||
var campaign_leads_to_call = '<? echo $campaign_leads_to_call ?>';
|
||
var epoch_sec = <? echo $StarTtimE ?>;
|
||
var dtmf_send_extension = '<? echo $dtmf_send_extension ?>';
|
||
var recording_exten = '<? echo $campaign_rec_exten ?>';
|
||
var campaign_recording = '<? echo $campaign_recording ?>';
|
||
var campaign_rec_filename = '<? echo $campaign_rec_filename ?>';
|
||
var campaign_script = '<? echo $campaign_script ?>';
|
||
var get_call_launch = '<? echo $get_call_launch ?>';
|
||
var campaign_am_message_exten = '<? echo $campaign_am_message_exten ?>';
|
||
var park_on_extension = '<? echo $VICIDiaL_park_on_extension ?>';
|
||
var park_count=0;
|
||
var park_refresh=0;
|
||
var customerparked=0;
|
||
var check_n = 0;
|
||
var conf_check_recheck = 0;
|
||
var lastconf='';
|
||
var lastcustchannel='';
|
||
var lastcustserverip='';
|
||
var lastxferchannel='';
|
||
var custchannellive=0;
|
||
var xferchannellive=0;
|
||
var nochannelinsession=0;
|
||
var agc_dial_prefix = '91';
|
||
var conf_silent_prefix = '<? echo $conf_silent_prefix ?>';
|
||
var menuheight = 30;
|
||
var menuwidth = 30;
|
||
var menufontsize = 8;
|
||
var textareafontsize = 10;
|
||
var check_s;
|
||
var active_display = 1;
|
||
var conf_channels_xtra_display = 0;
|
||
var display_message = '';
|
||
var web_form_vars = '';
|
||
var Nactiveext;
|
||
var Nbusytrunk;
|
||
var Nbusyext;
|
||
var extvalue = extension;
|
||
var activeext_query;
|
||
var busytrunk_query;
|
||
var busyext_query;
|
||
var busytrunkhangup_query;
|
||
var busylocalhangup_query;
|
||
var activeext_order='asc';
|
||
var busytrunk_order='asc';
|
||
var busyext_order='asc';
|
||
var busytrunkhangup_order='asc';
|
||
var busylocalhangup_order='asc';
|
||
var xmlhttp=false;
|
||
var XfeR_channel = '';
|
||
var XDcheck = '';
|
||
var agent_log_id = '<? echo $agent_log_id ?>';
|
||
var session_name = '<? echo $session_name ?>';
|
||
var AutoDialReady = 0;
|
||
var AutoDialWaiting = 0;
|
||
var fronter = '';
|
||
var VDCL_group_id = '';
|
||
var previous_dispo = '';
|
||
var previous_called_count = '';
|
||
var hot_keys_active = 0;
|
||
var all_record = 'NO';
|
||
var all_record_count = 0;
|
||
var LeaDDispO = '';
|
||
var LeaDPreVDispO = '';
|
||
var AgaiNHanguPChanneL = '';
|
||
var AgaiNHanguPServeR = '';
|
||
var AgainCalLSecondS = '';
|
||
var AgaiNCalLCID = '';
|
||
var CB_count_check = 60;
|
||
var agentcallsstatus = '<? echo $agentcallsstatus ?>'
|
||
var campagentstatctmax = '<? echo $campagentstatctmax ?>'
|
||
var campagentstatct = '0';
|
||
var manual_dial_in_progress = 0;
|
||
var auto_dial_alt_dial = 0;
|
||
var reselect_preview_dial = 0;
|
||
var reselect_alt_dial = 0;
|
||
var alt_dial_active = 0;
|
||
var mdnLisT_id = '999';
|
||
var VU_vicidial_transfers = '<? echo $VU_vicidial_transfers ?>';
|
||
var agentonly_callbacks = '<? echo $agentonly_callbacks ?>';
|
||
var agentcall_manual = '<? echo $agentcall_manual ?>';
|
||
var manual_dial_preview = '<? echo $manual_dial_preview ?>';
|
||
var starting_alt_phone_dialing = '<? echo $alt_phone_dialing ?>';
|
||
var alt_phone_dialing = '<? echo $alt_phone_dialing ?>';
|
||
var wrapup_δευτερόλεπτα = '<? echo $wrapup_δευτερόλεπτα ?>';
|
||
var wrapup_message = '<? echo $wrapup_message ?>';
|
||
var wrapup_counter = 0;
|
||
var wrapup_waiting = 0;
|
||
var use_internal_dnc = '<? echo $use_internal_dnc ?>';
|
||
var allcalls_delay = '<? echo $allcalls_delay ?>';
|
||
var omit_phone_code = '<? echo $omit_phone_code ?>';
|
||
var no_delete_sessions = '<? echo $no_delete_sessions ?>';
|
||
var webform_session = '<? echo $webform_sessionname ?>';
|
||
var local_consult_xfers = '<? echo $local_consult_xfers ?>';
|
||
var CBentry_time = '';
|
||
var CBcallback_time = '';
|
||
var CBuser = '';
|
||
var CBcomments = '';
|
||
var DiaLControl_auto_HTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF_el.gif\" border=0 alt=\"Παύση\"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"../agc/images/vdc_LB_resume_el.gif\" border=0 alt=\"Επανάληψη\"></a>";
|
||
var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><IMG SRC=\"../agc/images/vdc_LB_pause_el.gif\" border=0 alt=\"Παύση\"></a><IMG SRC=\"../agc/images/vdc_LB_resume_OFF_el.gif\" border=0 alt=\"Επανάληψη\">";
|
||
var DiaLControl_auto_HTML_OFF = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF_el.gif\" border=0 alt=\"Παύση\"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF_el.gif\" border=0 alt=\"Επανάληψη\">";
|
||
var DiaLControl_manual_HTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_el.gif\" border=0 alt=\"Κλήση επόμενου αριθμού\"></a>";
|
||
var image_blank = new Image();
|
||
image_blank.src="../agc/images/blank.gif";
|
||
var image_livecall_OFF = new Image();
|
||
image_livecall_OFF.src="../agc/images/agc_live_call_OFF_el.gif";
|
||
var image_livecall_ON = new Image();
|
||
image_livecall_ON.src="../agc/images/agc_live_call_ON_el.gif";
|
||
var image_LB_dialnextnumber = new Image();
|
||
image_LB_dialnextnumber.src="../agc/images/vdc_LB_dialnextnumber_el.gif";
|
||
var image_LB_hangupcustomer = new Image();
|
||
image_LB_hangupcustomer.src="../agc/images/vdc_LB_hangupcustomer_el.gif";
|
||
var image_LB_transferconf = new Image();
|
||
image_LB_transferconf.src="../agc/images/vdc_LB_transferconf_el.gif";
|
||
var image_LB_grabparkedcall = new Image();
|
||
image_LB_grabparkedcall.src="../agc/images/vdc_LB_grabparkedcall_el.gif";
|
||
var image_LB_parkcall = new Image();
|
||
image_LB_parkcall.src="../agc/images/vdc_LB_parkcall_el.gif";
|
||
var image_LB_webform = new Image();
|
||
image_LB_webform.src="../agc/images/vdc_LB_webform_el.gif";
|
||
var image_LB_stoprecording = new Image();
|
||
image_LB_stoprecording.src="../agc/images/vdc_LB_stoprecording_el.gif";
|
||
var image_LB_startrecording = new Image();
|
||
image_LB_startrecording.src="../agc/images/vdc_LB_startrecording_el.gif";
|
||
var image_LB_pause = new Image();
|
||
image_LB_pause.src="../agc/images/vdc_LB_pause_el.gif";
|
||
var image_LB_resume = new Image();
|
||
image_LB_resume.src="../agc/images/vdc_LB_resume_el.gif";
|
||
var image_LB_senddtmf = new Image();
|
||
image_LB_senddtmf.src="../agc/images/vdc_LB_senddtmf_el.gif";
|
||
var image_LB_dialnextnumber_OFF = new Image();
|
||
image_LB_dialnextnumber_OFF.src="../agc/images/vdc_LB_dialnextnumber_OFF_el.gif";
|
||
var image_LB_hangupcustomer_OFF = new Image();
|
||
image_LB_hangupcustomer_OFF.src="../agc/images/vdc_LB_hangupcustomer_OFF_el.gif";
|
||
var image_LB_transferconf_OFF = new Image();
|
||
image_LB_transferconf_OFF.src="../agc/images/vdc_LB_transferconf_OFF_el.gif";
|
||
var image_LB_grabparkedcall_OFF = new Image();
|
||
image_LB_grabparkedcall_OFF.src="../agc/images/vdc_LB_grabparkedcall_OFF.gif";
|
||
var image_LB_parkcall_OFF = new Image();
|
||
image_LB_parkcall_OFF.src="../agc/images/vdc_LB_parkcall_OFF_el.gif";
|
||
var image_LB_webform_OFF = new Image();
|
||
image_LB_webform_OFF.src="../agc/images/vdc_LB_webform_OFF_el.gif";
|
||
var image_LB_stoprecording_OFF = new Image();
|
||
image_LB_stoprecording_OFF.src="../agc/images/vdc_LB_stoprecording_OFF.gif";
|
||
var image_LB_startrecording_OFF = new Image();
|
||
image_LB_startrecording_OFF.src="../agc/images/vdc_LB_startrecording_OFF.gif";
|
||
var image_LB_pause_OFF = new Image();
|
||
image_LB_pause_OFF.src="../agc/images/vdc_LB_pause_OFF_el.gif";
|
||
var image_LB_resume_OFF = new Image();
|
||
image_LB_resume_OFF.src="../agc/images/vdc_LB_resume_OFF_el.gif";
|
||
var image_LB_senddtmf_OFF = new Image();
|
||
image_LB_senddtmf_OFF.src="../agc/images/vdc_LB_senddtmf_OFF_el.gif";
|
||
|
||
|
||
|
||
// ################################################################################
|
||
// Send Hangup command for Live call connected to phone now to Manager
|
||
function livehangup_send_hangup(taskvar)
|
||
{
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
var queryCID = "HLagcW" + epoch_sec + user_abb;
|
||
var hangupvalue = taskvar;
|
||
livehangup_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=Hangup&format=text&channel=" + hangupvalue + "&queryCID=" + queryCID;
|
||
xmlhttp.open('POST', 'manager_send.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(livehangup_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
Nactiveext = null;
|
||
Nactiveext = xmlhttp.responseText;
|
||
alert(xmlhttp.responseText);
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
|
||
// ################################################################################
|
||
// park customer and place 3way call
|
||
function xfer_park_dial()
|
||
{
|
||
mainxfer_send_redirect('ParK',lastcustchannel,lastcustserverip);
|
||
|
||
SendManualDial('YES');
|
||
}
|
||
|
||
// ################################################################################
|
||
// place 3way and customer into other conference and fake-hangup the lines
|
||
function leave_3way_call()
|
||
{
|
||
mainxfer_send_redirect('3WAY');
|
||
|
||
document.vicidial_form.callchannel.value = '';
|
||
document.vicidial_form.callserverip.value = '';
|
||
if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
|
||
dialedcall_send_hangup();
|
||
|
||
document.vicidial_form.xferchannel.value = '';
|
||
xfercall_send_hangup();
|
||
}
|
||
|
||
// ################################################################################
|
||
// filter manual dialstring and pass στο to originate call
|
||
function SendManualDial(taskFromConf)
|
||
{
|
||
if (taskFromConf == 'YES')
|
||
{
|
||
var manual_number = document.vicidial_form.xfernumber.value;
|
||
var manual_string = manual_number.toString();
|
||
var dial_conf_exten = session_id;
|
||
}
|
||
else
|
||
{
|
||
var manual_number = document.vicidial_form.xfernumber.value;
|
||
var manual_string = manual_number.toString();
|
||
}
|
||
var regXFvars = new RegExp("XFER","g");
|
||
if (manual_string.match(regXFvars))
|
||
{
|
||
var donothing=1;
|
||
}
|
||
else
|
||
{
|
||
if (document.vicidial_form.xferoverride.checked==false)
|
||
{
|
||
if (manual_string.length=='11')
|
||
{manual_string = "9" + manual_string;}
|
||
else
|
||
{
|
||
if (manual_string.length=='10')
|
||
{manual_string = "91" + manual_string;}
|
||
else
|
||
{
|
||
if (manual_string.length=='7')
|
||
{manual_string = "9" + manual_string;}
|
||
}
|
||
}
|
||
}
|
||
}
|
||
if (taskFromConf == 'YES')
|
||
{basic_originate_call(manual_string,'NO','YES',dial_conf_exten,'NO',taskFromConf);}
|
||
else
|
||
{basic_originate_call(manual_string,'NO','NO');}
|
||
|
||
MD_ring_secondS=0;
|
||
}
|
||
|
||
// ################################################################################
|
||
// Send Originate command to manager to place a phone call
|
||
function basic_originate_call(tasknum,taskprefix,taskreverse,taskdialvalue,tasknowait,taskconfxfer)
|
||
{
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
var regCXFvars = new RegExp("CXFER","g");
|
||
var tasknum_string = tasknum.toString();
|
||
if (tasknum_string.match(regCXFvars))
|
||
{
|
||
var Ctasknum = tasknum_string.replace(regCXFvars, '');
|
||
if (Ctasknum.length < 2)
|
||
{Ctasknum = '990009';}
|
||
var closerxfercamptail = '_L' + document.vicidial_form.xfercode.value;
|
||
tasknum = Ctasknum + "*CL_" + campaign + '' + closerxfercamptail + '**' + document.vicidial_form.lead_id.value + '**' + document.vicidial_form.phone_number.value + '*' + user + '*';
|
||
}
|
||
var regAXFvars = new RegExp("AXFER","g");
|
||
if (tasknum_string.match(regAXFvars))
|
||
{
|
||
var Ctasknum = tasknum_string.replace(regAXFvars, '');
|
||
if (Ctasknum.length < 2)
|
||
{Ctasknum = '83009';}
|
||
var closerxfercamptail = '_L' + document.vicidial_form.xfercode.value;
|
||
if (closerxfercamptail.length < 3)
|
||
{closerxfercamptail = 'IVR';}
|
||
tasknum = Ctasknum + '*' + document.vicidial_form.phone_number.value + '*' + document.vicidial_form.lead_id.value + '*' + campaign + '*' + closerxfercamptail + '*' + user + '*';
|
||
}
|
||
if (taskprefix == 'NO') {var orig_prefix = '';}
|
||
else {var orig_prefix = agc_dial_prefix;}
|
||
if (taskreverse == 'YES')
|
||
{
|
||
if (taskdialvalue.length < 2)
|
||
{var dialnum = dialplan_number;}
|
||
else
|
||
{var dialnum = taskdialvalue;}
|
||
var originatevalue = "Local/" + tasknum + "@" + ext_context;
|
||
}
|
||
else
|
||
{
|
||
var dialnum = tasknum;
|
||
if (protocol == 'EXTERNAL')
|
||
{
|
||
var protodial = 'Local';
|
||
var extendial = extension + "@" + ext_context;
|
||
}
|
||
else
|
||
{
|
||
var protodial = protocol;
|
||
var extendial = extension;
|
||
}
|
||
var originatevalue = protodial + "/" + extendial;
|
||
}
|
||
if (taskconfxfer == 'YES')
|
||
{var queryCID = "DCagcW" + epoch_sec + user_abb;}
|
||
else
|
||
{var queryCID = "DVagcW" + epoch_sec + user_abb;}
|
||
|
||
VMCoriginate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=Originate&format=text&channel=" + originatevalue + "&queryCID=" + queryCID + "&exten=" + orig_prefix + "" + dialnum + "&ext_context=" + ext_context + "&ext_priority=1&outbound_cid=" + campaign_cid;
|
||
xmlhttp.open('POST', 'manager_send.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(VMCoriginate_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
alert(xmlhttp.responseText);
|
||
|
||
if ((taskdialvalue.length > 0) && (tasknowait != 'YES'))
|
||
{
|
||
XDnextCID = queryCID;
|
||
MD_channel_look=1;
|
||
XDcheck = 'YES';
|
||
|
||
// document.getElementById("HangupXferLine").innerHTML ="<a href=\"#\" onclick=\"xfercall_send_hangup();return false;\"><IMG SRC=\"../agc/images/vdc_XB_hangupxferline_el.gif\" border=0 alt=\"Κλείσιμο Γραμμής Xfer\"></a>";
|
||
}
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
|
||
// ################################################################################
|
||
// filter conf_dtmf send string and pass στο to originate call
|
||
function SendConfDTMF(taskconfdtmf)
|
||
{
|
||
var dtmf_number = document.vicidial_form.conf_dtmf.value;
|
||
var dtmf_string = dtmf_number.toString();
|
||
var conf_dtmf_room = taskconfdtmf;
|
||
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
var queryCID = dtmf_string;
|
||
VMCoriginate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=SysCIDOriginate&format=text&channel=" + dtmf_send_extension + "&queryCID=" + queryCID + "&exten=" + conf_silent_prefix + '' + conf_dtmf_room + "&ext_context=" + ext_context + "&ext_priority=1";
|
||
xmlhttp.open('POST', 'manager_send.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(VMCoriginate_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
// alert(xmlhttp.responseText);
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
document.vicidial_form.conf_dtmf.value = '';
|
||
}
|
||
|
||
// ################################################################################
|
||
// Check to see if there are any channels live in the agent's conference meetme room
|
||
function check_for_conf_calls(taskconfnum,taskforce)
|
||
{
|
||
custchannellive--;
|
||
if (agentcallsstatus == '1')
|
||
{
|
||
campagentstatct++;
|
||
if (campagentstatct > campagentstatctmax)
|
||
{
|
||
campagentstatct=0;
|
||
var campagentstdisp = 'YES';
|
||
}
|
||
else
|
||
{
|
||
var campagentstdisp = 'NO';
|
||
}
|
||
}
|
||
else
|
||
{
|
||
var campagentstdisp = 'NO';
|
||
}
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
checkconf_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&client=vdc&conf_exten=" + taskconfnum + "&auto_dial_level=" + auto_dial_level + "&campagentstdisp=" + campagentstdisp;
|
||
xmlhttp.open('POST', 'conf_exten_check.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(checkconf_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
var check_conf = null;
|
||
var LMAforce = taskforce;
|
||
check_conf = xmlhttp.responseText;
|
||
// alert(checkconf_query);
|
||
// alert(xmlhttp.responseText);
|
||
var check_ALL_array=check_conf.split("\n");
|
||
var check_time_array=check_ALL_array[0].split("|");
|
||
var Time_array = check_time_array[1].split("UnixTime: ");
|
||
UnixTime = Time_array[1];
|
||
UnixTime = parseInt(UnixTime);
|
||
UnixTimeMS = (UnixTime * 1000);
|
||
t.setTime(UnixTimeMS);
|
||
if (agentcallsstatus == '1')
|
||
{
|
||
var Astatus_array = check_time_array[2].split("Κατάσταση: ");
|
||
var AGStatuS = Astatus_array[1];
|
||
var CamPCalLs_array = check_time_array[3].split("CampCalls: ");
|
||
var CamPCalLs = CamPCalLs_array[1];
|
||
if (AGStatuS != 'N')
|
||
{
|
||
document.getElementById("AgentΚατάστασηΚατάσταση").innerHTML = AGStatuS;
|
||
}
|
||
if (CamPCalLs != 'N')
|
||
{
|
||
document.getElementById("AgentΚατάστασηCalls").innerHTML = CamPCalLs;
|
||
}
|
||
}
|
||
var check_conf_array=check_ALL_array[1].split("|");
|
||
var live_conf_calls = check_conf_array[0];
|
||
var conf_chan_array = check_conf_array[1].split(" ~");
|
||
if ( (conf_channels_xtra_display == 1) || (conf_channels_xtra_display == 0) )
|
||
{
|
||
if (live_conf_calls > 0)
|
||
{
|
||
var loop_ct=0;
|
||
var ARY_ct=0;
|
||
var LMAalter=0;
|
||
var LMAcontent_change=0;
|
||
var LMAcontent_match=0;
|
||
var conv_start=-1;
|
||
// var live_conf_HTML = "<font face=\"Arial,Helvetica\"><B>ΕΝΕΡΓΕΣ ΚΛΗΣΕΙΣ ΣΕ ΑΥΤΗΝ ΤΗΝ ΔΙΑΣΚΕΨΗ:</B></font><BR><TABLE WIDTH=500><TR BGCOLOR=#E6E6E6><TD><font class=\"log_title\">#</TD><TD><font class=\"log_title\">ΑΠΟΜΑΚΡΟ ΚΑΝΑΛΙ</TD><TD><font class=\"log_title\">ΚΛΕΙΣΙΜΟ</TD><TD><font class=\"log_title\">XFER</TD></TR>";
|
||
var live_conf_HTML = "<font face=\"Arial,Helvetica\"><B>ΕΝΕΡΓΕΣ ΚΛΗΣΕΙΣ ΣΤΗ ΣΥΝΟΔΟ ΣΑΣ:</B></font><BR><TABLE WIDTH=500><TR BGCOLOR=#E6E6E6><TD><font class=\"log_title\">#</TD><TD><font class=\"log_title\">ΑΠΟΜΑΚΡΟ ΚΑΝΑΛΙ</TD><TD><font class=\"log_title\">ΚΛΕΙΣΙΜΟ</TD></TR>";
|
||
if ( (LMAcount > live_conf_calls) || (LMAcount < live_conf_calls) || (LMAforce > 0))
|
||
{
|
||
LMAe[0]=''; LMAe[1]=''; LMAe[2]=''; LMAe[3]=''; LMAe[4]=''; LMAe[5]='';
|
||
LMAcount=0; LMAcontent_change++;
|
||
}
|
||
while (loop_ct < live_conf_calls)
|
||
{
|
||
loop_ct++;
|
||
loop_s = loop_ct.toString();
|
||
if (loop_s.match(/1$|3$|5$|7$|9$/))
|
||
{var row_color = '#DDDDFF';}
|
||
else
|
||
{var row_color = '#CCCCFF';}
|
||
var conv_ct = (loop_ct + conv_start);
|
||
var channelfieldA = conf_chan_array[conv_ct];
|
||
// live_conf_HTML = live_conf_HTML + "<tr bgcolor=\"" + row_color + "\"><td><font class=\"log_text\">" + loop_ct + "</td><td><font class=\"log_text\">" + channelfieldA + "</td><td><font class=\"log_text\"><a href=\"#\" onclick=\"livehangup_send_hangup('" + channelfieldA + "');return false;\">Hangup</td><td><font class=\"log_text\"><a href=\"#\" onclick=\"showMainXfeR('MainXfeRBox','" + channelfieldA + "');return false;\">XFER</td></tr>";
|
||
live_conf_HTML = live_conf_HTML + "<tr bgcolor=\"" + row_color + "\"><td><font class=\"log_text\">" + loop_ct + "</td><td><font class=\"log_text\">" + channelfieldA + "</td><td><font class=\"log_text\"><a href=\"#\" onclick=\"livehangup_send_hangup('" + channelfieldA + "');return false;\">ΚΛΕΙΣΙΜΟ</td></tr>";
|
||
|
||
// var debugspan = document.getElementById("debugbottomspan").innerHTML;
|
||
|
||
if (channelfieldA == lastcustchannel) {custchannellive++;}
|
||
else
|
||
{
|
||
if(customerparked == 1)
|
||
{custchannellive++;}
|
||
// allow for no customer hungup errors if call from another server
|
||
if(server_ip == lastcustserverip)
|
||
{var nothing='';}
|
||
else
|
||
{custchannellive++;}
|
||
}
|
||
|
||
// document.getElementById("debugbottomspan").innerHTML = debugspan + '<BR>' + channelfieldA + '|' + lastcustchannel + '|' + custchannellive + '|' + LMAcontent_change + '|' + LMAalter;
|
||
|
||
if (!LMAe[ARY_ct])
|
||
{LMAe[ARY_ct] = channelfieldA; LMAcontent_change++; LMAalter++;}
|
||
else
|
||
{
|
||
if (LMAe[ARY_ct].length < 1)
|
||
{LMAe[ARY_ct] = channelfieldA; LMAcontent_change++; LMAalter++;}
|
||
else
|
||
{
|
||
if (LMAe[ARY_ct] == channelfieldA) {LMAcontent_match++;}
|
||
else {LMAcontent_change++; LMAe[ARY_ct] = channelfieldA;}
|
||
}
|
||
}
|
||
if (LMAalter > 0) {LMAcount++;}
|
||
|
||
ARY_ct++;
|
||
}
|
||
// var debug_LMA = LMAcontent_match+"|"+LMAcontent_change+"|"+LMAcount+"|"+live_conf_calls+"|"+LMAe[0]+LMAe[1]+LMAe[2]+LMAe[3]+LMAe[4]+LMAe[5];
|
||
// document.getElementById("confdebug").innerHTML = debug_LMA + "<BR>";
|
||
|
||
live_conf_HTML = live_conf_HTML + "</table>";
|
||
|
||
if (LMAcontent_change > 0)
|
||
{
|
||
if (conf_channels_xtra_display == 1)
|
||
{document.getElementById("outboundcallsspan").innerHTML = live_conf_HTML;}
|
||
}
|
||
nochannelinsession=0;
|
||
}
|
||
else
|
||
{
|
||
LMAe[0]=''; LMAe[1]=''; LMAe[2]=''; LMAe[3]=''; LMAe[4]=''; LMAe[5]='';
|
||
LMAcount=0;
|
||
if (conf_channels_xtra_display == 1)
|
||
{
|
||
if (document.getElementById("outboundcallsspan").innerHTML.length > 2)
|
||
{
|
||
document.getElementById("outboundcallsspan").innerHTML = '';
|
||
}
|
||
}
|
||
custchannellive = -99;
|
||
nochannelinsession++;
|
||
}
|
||
}
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
|
||
// ################################################################################
|
||
// Send MonitorConf/StopMonitorConf command for recording of conferences
|
||
function conf_send_recording(taskconfrectype,taskconfrec,taskconffile)
|
||
{
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
if (taskconfrectype == 'MonitorConf')
|
||
{
|
||
// var campaign_recording = '<? echo $campaign_recording ?>';
|
||
// var campaign_rec_filename = '<? echo $campaign_rec_filename ?>';
|
||
// CAMPAIGN CUSTPHONE FULLDATE TINYDATE EPOCH AGENT
|
||
var REGrecCAMPAIGN = new RegExp("CAMPAIGN","g");
|
||
var REGrecCUSTPHONE = new RegExp("CUSTPHONE","g");
|
||
var REGrecFULLDATE = new RegExp("FULLDATE","g");
|
||
var REGrecTINYDATE = new RegExp("TINYDATE","g");
|
||
var REGrecEPOCH = new RegExp("EPOCH","g");
|
||
var REGrecAGENT = new RegExp("AGENT","g");
|
||
filename = campaign_rec_filename;
|
||
filename = filename.replace(REGrecCAMPAIGN, campaign);
|
||
filename = filename.replace(REGrecCUSTPHONE, lead_dial_number);
|
||
filename = filename.replace(REGrecFULLDATE, filedate);
|
||
filename = filename.replace(REGrecTINYDATE, tinydate);
|
||
filename = filename.replace(REGrecEPOCH, epoch_sec);
|
||
filename = filename.replace(REGrecAGENT, user);
|
||
// filename = filedate + "_" + user_abb;
|
||
var query_recording_exten = recording_exten;
|
||
var channelrec = "Local/" + conf_silent_prefix + '' + taskconfrec + "@" + ext_context;
|
||
var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('StopMonitorConf','" + taskconfrec + "','" + filename + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_stoprecording_el.gif\" border=0 alt=\"Στάση ηχογράφισης\"></a>";
|
||
|
||
if (campaign_recording == 'ALLFORCE')
|
||
{
|
||
document.getElementById("RecorDControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_startrecording_OFF.gif\" border=0 alt=\"Εναρξη ηχογράφισης\">";
|
||
}
|
||
else
|
||
{
|
||
document.getElementById("RecorDControl").innerHTML = conf_rec_start_html;
|
||
}
|
||
}
|
||
if (taskconfrectype == 'StopMonitorConf')
|
||
{
|
||
filename = taskconffile;
|
||
var query_recording_exten = session_id;
|
||
var channelrec = "Local/" + conf_silent_prefix + '' + taskconfrec + "@" + ext_context;
|
||
var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('MonitorConf','" + taskconfrec + "','');return false;\"><IMG SRC=\"../agc/images/vdc_LB_startrecording_el.gif\" border=0 alt=\"Εναρξη ηχογράφισης\"></a>";
|
||
if (campaign_recording == 'ALLFORCE')
|
||
{
|
||
document.getElementById("RecorDControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_startrecording_OFF.gif\" border=0 alt=\"Εναρξη ηχογράφισης\">";
|
||
}
|
||
else
|
||
{
|
||
document.getElementById("RecorDControl").innerHTML = conf_rec_start_html;
|
||
}
|
||
}
|
||
confmonitor_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=" + taskconfrectype + "&format=text&channel=" + channelrec + "&filename=" + filename + "&exten=" + query_recording_exten + "&ext_context=" + ext_context + "&ext_priority=1";
|
||
xmlhttp.open('POST', 'manager_send.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(confmonitor_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
var RClookResponse = null;
|
||
// document.getElementById("busycallsdebug").innerHTML = confmonitor_query;
|
||
// alert(xmlhttp.responseText);
|
||
RClookResponse = xmlhttp.responseText;
|
||
var RClookResponse_array=RClookResponse.split("\n");
|
||
var RClookFILE = RClookResponse_array[1];
|
||
var RClookID = RClookResponse_array[2];
|
||
var RClookFILE_array = RClookFILE.split("Filename: ");
|
||
var RClookID_array = RClookID.split("RecorDing_ID: ");
|
||
if (RClookID_array.length > 0)
|
||
{
|
||
var RecDispNamE = RClookFILE_array[1];
|
||
if (RecDispNamE.length > 25)
|
||
{
|
||
RecDispNamE = RecDispNamE.substr(0,22);
|
||
RecDispNamE = RecDispNamE + '...';
|
||
}
|
||
document.getElementById("RecorDingFilename").innerHTML = RecDispNamE;
|
||
document.getElementById("RecorDID").innerHTML = RClookID_array[1];
|
||
}
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
|
||
// ################################################################################
|
||
// Send Redirect command for live call to Manager sends phone name where call is going to
|
||
// Covers the following types: XFER, VMAIL, ENTRY, CONF, ΣΤΑΘΜΕΥΣΗ, FROMΣΤΑΘΜΕΥΣΗ, XfeRLOCAL, XfeRINTERNAL, XfeRBLIND, VfeRVMAIL
|
||
function mainxfer_send_redirect(taskvar,taskxferconf,taskserverip)
|
||
{
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
var redirectvalue = MDchannel;
|
||
var redirectserverip = lastcustserverip;
|
||
if (redirectvalue.length < 2)
|
||
{redirectvalue = lastcustchannel}
|
||
if ( (taskvar == 'XfeRBLIND') || (taskvar == 'XfeRVMAIL') )
|
||
{
|
||
var queryCID = "XBvdcW" + epoch_sec + user_abb;
|
||
var blindxferdialstring = document.vicidial_form.xfernumber.value;
|
||
var regXFvars = new RegExp("XFER","g");
|
||
if (blindxferdialstring.match(regXFvars))
|
||
{
|
||
var regAXFvars = new RegExp("AXFER","g");
|
||
if (blindxferdialstring.match(regAXFvars))
|
||
{
|
||
var Ctasknum = blindxferdialstring.replace(regAXFvars, '');
|
||
if (Ctasknum.length < 2)
|
||
{Ctasknum = '83009';}
|
||
var closerxfercamptail = '_L' + document.vicidial_form.xfercode.value;
|
||
if (closerxfercamptail.length < 3)
|
||
{closerxfercamptail = 'IVR';}
|
||
blindxferdialstring = Ctasknum + '*' + document.vicidial_form.phone_number.value + '*' + document.vicidial_form.lead_id.value + '*' + campaign + '*' + closerxfercamptail + '*' + user + '*';
|
||
}
|
||
}
|
||
else
|
||
{
|
||
if (document.vicidial_form.xferoverride.checked==false)
|
||
{
|
||
if (blindxferdialstring.length=='11')
|
||
{blindxferdialstring = dial_prefix + "" + blindxferdialstring;}
|
||
else
|
||
{
|
||
if (blindxferdialstring.length=='10')
|
||
{blindxferdialstring = dial_prefix + "1" + blindxferdialstring;}
|
||
else
|
||
{
|
||
if (blindxferdialstring.length=='7')
|
||
{blindxferdialstring = dial_prefix + "" + blindxferdialstring;}
|
||
}
|
||
}
|
||
}
|
||
}
|
||
if (taskvar == 'XfeRVMAIL')
|
||
{var blindxferdialstring = campaign_am_message_exten;}
|
||
if (blindxferdialstring.length<'2')
|
||
{
|
||
xferredirect_query='';
|
||
taskvar = 'NOTHING';
|
||
alert("Ο αριθμός σε μεταφορά πρέπει να έχει περισσότερο από 1 ψηφίο:" + blindxferdialstring);
|
||
}
|
||
else
|
||
{
|
||
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectVD&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + blindxferdialstring + "&ext_context=" + ext_context + "&ext_priority=1&auto_dial_level=" + auto_dial_level + "&campaign=" + campaign + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&lead_id=" + document.vicidial_form.lead_id.value + "&secondS=" + VD_live_call_secondS;
|
||
}
|
||
}
|
||
if (taskvar == 'XfeRINTERNAL')
|
||
{
|
||
var closerxferinternal = '';
|
||
taskvar = 'XfeRLOCAL';
|
||
}
|
||
else
|
||
{
|
||
var closerxferinternal = '9';
|
||
}
|
||
if (taskvar == 'XfeRLOCAL')
|
||
{
|
||
var closerxfercamptail = '_L' + document.vicidial_form.xfercode.value;
|
||
var queryCID = "XLvdcW" + epoch_sec + user_abb;
|
||
// "90009*CL_$campaign$park_exten_suffix**$lead_id**$phone_number*$user*";
|
||
var redirectdestination = closerxferinternal + '90009*CL_' + campaign + '' + closerxfercamptail + '**' + document.vicidial_form.lead_id.value + '**' + document.vicidial_form.phone_number.value + '*' + user + '*';
|
||
|
||
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectVD&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1&auto_dial_level=" + auto_dial_level + "&campaign=" + campaign + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&lead_id=" + document.vicidial_form.lead_id.value + "&secondS=" + VD_live_call_secondS;
|
||
}
|
||
if (taskvar == 'XfeR')
|
||
{
|
||
var queryCID = "LRvdcW" + epoch_sec + user_abb;
|
||
var redirectdestination = document.vicidial_form.extension_xfer.value;
|
||
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectName&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&extenName=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1";
|
||
}
|
||
if (taskvar == 'VMAIL')
|
||
{
|
||
var queryCID = "LVvdcW" + epoch_sec + user_abb;
|
||
var redirectdestination = document.vicidial_form.extension_xfer.value;
|
||
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectNameVmail&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + voicemail_dump_exten + "&extenName=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1";
|
||
}
|
||
if (taskvar == 'ENTRY')
|
||
{
|
||
var queryCID = "LEvdcW" + epoch_sec + user_abb;
|
||
var redirectdestination = document.vicidial_form.extension_xfer_entry.value;
|
||
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=Redirect&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1";
|
||
}
|
||
if (taskvar == '3WAY')
|
||
{
|
||
var queryCID = "VXvdcW" + epoch_sec + user_abb;
|
||
var redirectdestination = "NEXTAVAILABLE";
|
||
var redirectXTRAvalue = XDchannel;
|
||
var redirecttype_test = document.vicidial_form.xfernumber.value;
|
||
var closerxfercamptail = '_L' + document.vicidial_form.xfercode.value;
|
||
var regRXFvars = new RegExp("CXFER","g");
|
||
if ( (redirecttype_test.match(regRXFvars)) && (local_consult_xfers > 0) )
|
||
{var redirecttype = 'RedirectXtraCX';}
|
||
else
|
||
{var redirecttype = 'RedirectXtra';}
|
||
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=" + redirecttype + "&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1&extrachannel=" + redirectXTRAvalue + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_code=" + document.vicidial_form.phone_code.value + "&phone_number=" + document.vicidial_form.phone_number.value + "&campaign=CL_" + campaign + '' + closerxfercamptail;
|
||
}
|
||
if (taskvar == 'ParK')
|
||
{
|
||
var queryCID = "LPvdcW" + epoch_sec + user_abb;
|
||
var redirectdestination = taskxferconf;
|
||
var redirectdestserverip = taskserverip;
|
||
var parkedby = protocol + "/" + extension;
|
||
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectToPark&format=text&channel=" + redirectdestination + "&call_server_ip=" + redirectdestserverip + "&queryCID=" + queryCID + "&exten=" + park_on_extension + "&ext_context=" + ext_context + "&ext_priority=1&extenName=park&parkedby=" + parkedby;
|
||
|
||
document.getElementById("ParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('FROMParK','" + redirectdestination + "','" + redirectdestserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_grabparkedcall_el.gif\" border=0 alt=\"Αρπαγμα σταθμευμένης κλήσης\"></a>";
|
||
customerparked=1;
|
||
}
|
||
if (taskvar == 'FROMParK')
|
||
{
|
||
var queryCID = "FPvdcW" + epoch_sec + user_abb;
|
||
var redirectdestination = taskxferconf;
|
||
var redirectdestserverip = taskserverip;
|
||
|
||
if( (server_ip == taskserverip) && (taskserverip.length > 6) )
|
||
{var dest_dialstring = session_id;}
|
||
else
|
||
{
|
||
if(taskserverip.length > 6)
|
||
{var dest_dialstring = server_ip_dialstring + "" + session_id;}
|
||
else
|
||
{var dest_dialstring = session_id;}
|
||
}
|
||
|
||
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectFromPark&format=text&channel=" + redirectdestination + "&call_server_ip=" + redirectdestserverip + "&queryCID=" + queryCID + "&exten=" + dest_dialstring + "&ext_context=" + ext_context + "&ext_priority=1";
|
||
|
||
document.getElementById("ParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParK','" + redirectdestination + "','" + redirectdestserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_parkcall_el.gif\" border=0 alt=\"Στάθμευση Κλήσης\"></a>";
|
||
customerparked=0;
|
||
}
|
||
|
||
|
||
xmlhttp.open('POST', 'manager_send.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(xferredirect_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
Nactiveext = null;
|
||
Nactiveext = xmlhttp.responseText;
|
||
// alert(xmlhttp.responseText);
|
||
hideMainXfeR();
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
if ( (taskvar == 'XfeRLOCAL') || (taskvar == 'XfeRBLIND') || (taskvar == 'XfeRVMAIL') )
|
||
{
|
||
document.vicidial_form.callchannel.value = '';
|
||
document.vicidial_form.callserverip.value = '';
|
||
if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
|
||
dialedcall_send_hangup();
|
||
}
|
||
|
||
}
|
||
|
||
// ################################################################################
|
||
// Finish the alternate dialing and move στο to disposition the call
|
||
function ManualDialAltDonE()
|
||
{
|
||
alt_phone_dialing=starting_alt_phone_dialing;
|
||
alt_dial_active = 0;
|
||
open_dispo_screen=1;
|
||
document.getElementById("MainStatuSSpan").innerHTML = "Κλήση επόμενου αριθμού";
|
||
}
|
||
// ################################################################################
|
||
// Insert or update the vicidial_log entry for a customer call
|
||
function DialLog(taskMDstage)
|
||
{
|
||
if (taskMDstage == "start") {var MDlogEPOCH = 0;}
|
||
else
|
||
{
|
||
if (alt_phone_dialing == 1)
|
||
{
|
||
if (document.vicidial_form.DiaLAltPhonE.checked==true)
|
||
{
|
||
reselect_alt_dial = 1;
|
||
alt_dial_active = 1;
|
||
var man_status = "Κλήση εναλλακτικού αριθμού τηλεφώνου: <a href=\"#\" onclick=\"ManualDialOnly('MaiNPhonE')\"><font class=\"preview_text\">ΚΥΡΙΟ ΤΗΛΕΦΩΝΟ</font></a> or <a href=\"#\" onclick=\"ManualDialOnly('ALTΤηλE')\"><font class=\"preview_text\">ΕΝΑΛΛΑΚΤΙΚΟ ΤΗΛΕΦΩΝΟ</font></a> or <a href=\"#\" onclick=\"ManualDialOnly('AddresS3')\"><font class=\"preview_text\">3ΔΙΕΥΘΥΝΣΗ</font></a> or <a href=\"#\" onclick=\"ManualDialAltDonE()\"><font class=\"preview_text_red\">ΤΕΛΕΙΩΣΤΕ</font></a>";
|
||
document.getElementById("MainStatuSSpan").innerHTML = man_status;
|
||
}
|
||
}
|
||
}
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
manDiaLlog_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLlogCaLL&stage=" + taskMDstage + "&uniqueid=" + document.vicidial_form.uniqueid.value +
|
||
"&user=" + user + "&pass=" + pass + "&campaign=" + campaign +
|
||
"&lead_id=" + document.vicidial_form.lead_id.value +
|
||
"&list_id=" + document.vicidial_form.list_id.value +
|
||
"&length_in_sec=0&phone_code=" + document.vicidial_form.phone_code.value +
|
||
"&phone_number=" + lead_dial_number +
|
||
"&exten=" + extension + "&channel=" + lastcustchannel + "&start_epoch=" + MDlogEPOCH + "&auto_dial_level=" + auto_dial_level + "&VDstop_rec_after_each_call=" + VDstop_rec_after_each_call + "&conf_silent_prefix=" + conf_silent_prefix + "&protocol=" + protocol + "&extension=" + extension + "&ext_context=" + ext_context + "&conf_exten=" + session_id + "&user_abb=" + user_abb + "&agent_log_id=" + agent_log_id;
|
||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
// document.getElementById("busycallsdebug").innerHTML = "vdc_db_query.php?" + manDiaLlog_query;
|
||
xmlhttp.send(manDiaLlog_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
var MDlogResponse = null;
|
||
// alert(xmlhttp.responseText);
|
||
MDlogResponse = xmlhttp.responseText;
|
||
var MDlogResponse_array=MDlogResponse.split("\n");
|
||
MDlogLINE = MDlogResponse_array[0];
|
||
if ( (MDlogLINE == "ΔΕΝ ΕΓΙΝΕ ΕΙΣΑΓΩΓΗ ΣΤΗΝ ΚΑΤΑΓΡΑΦΗ ΓΕΓΟΝΟΤΩΝ") && (VDstop_rec_after_each_call != 1) )
|
||
{
|
||
// alert("error: log not entered\n");
|
||
}
|
||
else
|
||
{
|
||
MDlogEPOCH = MDlogResponse_array[1];
|
||
// alert("VICIΚΛΗΣΗ Call log entered:\n" + document.vicidial_form.uniqueid.value);
|
||
if ( (taskMDstage != "start") && (VDstop_rec_after_each_call == 1) )
|
||
{
|
||
var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('MonitorConf','" + session_id + "','');return false;\"><IMG SRC=\"../agc/images/vdc_LB_startrecording_el.gif\" border=0 alt=\"Εναρξη ηχογράφισης\"></a>";
|
||
if ( (campaign_recording == 'NEVER') || (campaign_recording == 'ALLFORCE') )
|
||
{
|
||
document.getElementById("RecorDControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_startrecording_OFF.gif\" border=0 alt=\"Εναρξη ηχογράφισης\">";
|
||
}
|
||
else
|
||
{document.getElementById("RecorDControl").innerHTML = conf_rec_start_html;}
|
||
|
||
MDlogRecorDings = MDlogResponse_array[3];
|
||
if (window.MDlogRecorDings)
|
||
{
|
||
var MDlogRecorDings_array=MDlogRecorDings.split("|");
|
||
var RecDispNamE = MDlogRecorDings_array[2];
|
||
if (RecDispNamE.length > 25)
|
||
{
|
||
RecDispNamE = RecDispNamE.substr(0,22);
|
||
RecDispNamE = RecDispNamE + '...';
|
||
}
|
||
document.getElementById("RecorDingFilename").innerHTML = RecDispNamE;
|
||
document.getElementById("RecorDID").innerHTML = MDlogRecorDings_array[3];
|
||
}
|
||
}
|
||
}
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Request number of USERONLY callbacks for this agent
|
||
function CalLBacKsCounTCheck()
|
||
{
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
CBcount_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=CalLBacKCounT&format=text";
|
||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(CBcount_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
// alert(xmlhttp.responseText);
|
||
var CBcounT = xmlhttp.responseText;
|
||
if (CBcounT == 0) {var CBprint = "NO";}
|
||
else {var CBprint = CBcounT;}
|
||
document.getElementById("CBstatusSpan").innerHTML ="<a href=\"#\" onclick=\"CalLBacKsLisTCheck();return false;\">" + CBprint + " ΕΝΕΡΓΕΣ ΕΠΑΝΑΚΛΗΣΕΙΣ</a>";
|
||
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Request list of USERONLY callbacks for this agent
|
||
function CalLBacKsLisTCheck()
|
||
{
|
||
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) )
|
||
{
|
||
alert("ΘΑ ΠΡΕΠΕΙ ΝΑ ΕΙΣΑΣΤΕ ΣΕ ΠΑΥΣΗ ΓΙΑ ΝΑ ΕΛΕΓΞΕΤΕ ΤΙΣ ΕΠΑΝΑΚΛΗΣΕΙΣ ΣΕ ΑΥΤΟΜΑΤΗ ΜΕΘΟΔΟ");
|
||
}
|
||
else
|
||
{
|
||
showDiv('CallBacKsLisTBox');
|
||
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
var CBlist_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=CalLBacKLisT&format=text";
|
||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(CBlist_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
// alert(xmlhttp.responseText);
|
||
var all_CBs = null;
|
||
all_CBs = xmlhttp.responseText;
|
||
var all_CBs_array=all_CBs.split("\n");
|
||
var CB_calls = all_CBs_array[0];
|
||
var loop_ct=0;
|
||
var conv_start=0;
|
||
var CB_HTML = "<table width=610><tr bgcolor=#E6E6E6><td><font class=\"log_title\">#</td><td><font class=\"log_title\"> ΚΛΗΣΗBACK DATE/TIME</td><td><font class=\"log_title\">ΑΡΙΘΜΟΣ</td><td><font class=\"log_title\">NAME</td><td><font class=\"log_title\">ΚΑΤΑΣΤΑΣΗ</td><td align=right><font class=\"log_title\">CAMPAIGN</td><td><font class=\"log_title\">LAST ΗΜΕΡΟΜΗΝΙΑ/ΧΡΟΝΟΣ ΚΛΗΣΗΣ</td><td align=left><font class=\"log_title\"> COMMENTS</td></tr>"
|
||
while (loop_ct < CB_calls)
|
||
{
|
||
loop_ct++;
|
||
loop_s = loop_ct.toString();
|
||
if (loop_s.match(/1$|3$|5$|7$|9$/))
|
||
{var row_color = '#DDDDFF';}
|
||
else
|
||
{var row_color = '#CCCCFF';}
|
||
var conv_ct = (loop_ct + conv_start);
|
||
var call_array = all_CBs_array[conv_ct].split(" ~");
|
||
var CB_name = call_array[0] + " " + call_array[1];
|
||
var CB_phone = call_array[2];
|
||
var CB_id = call_array[3];
|
||
var CB_lead_id = call_array[4];
|
||
var CB_campaign = call_array[5];
|
||
var CB_status = call_array[6];
|
||
var CB_lastcall_time = call_array[7];
|
||
var CB_callback_time = call_array[8];
|
||
var CB_comments = call_array[9];
|
||
CB_HTML = CB_HTML + "<tr bgcolor=\"" + row_color + "\"><td><font class=\"log_text\">" + loop_ct + "</td><td><font class=\"log_text\">" + CB_callback_time + "</td><td><font class=\"log_text\"><a href=\"#\" onclick=\"new_callback_call('" + CB_id + "','" + CB_lead_id + "');return false;\">" + CB_phone + "</a></td><td><font class=\"log_text\">" + CB_name + "</td><td><font class=\"log_text\">" + CB_status + "</td><td><font class=\"log_text\">" + CB_campaign + "</td><td align=right><font class=\"log_text\">" + CB_lastcall_time + " </td><td align=right><font class=\"log_text\">" + CB_comments + " </td></tr>";
|
||
|
||
}
|
||
CB_HTML = CB_HTML + "</table>";
|
||
document.getElementById("CallBacKsLisT").innerHTML = CB_HTML;
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Open up a callback customer record as manual dial preview mode
|
||
function new_callback_call(taskCBid,taskLEADid)
|
||
{
|
||
alt_phone_dialing=1;
|
||
auto_dial_level=0;
|
||
manual_dial_in_progress=1;
|
||
MainPanelToFront();
|
||
buildDiv('DiaLLeaDPrevieW');
|
||
buildDiv('DiaLDiaLAltPhonE');
|
||
document.vicidial_form.LeadPreview.checked=true;
|
||
document.vicidial_form.DiaLAltPhonE.checked=true;
|
||
hideDiv('CallBacKsLisTBox');
|
||
ManualDialNext(taskCBid,taskLEADid,'','','');
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Finish Callback and go back to original screen
|
||
function manual_dial_finished()
|
||
{
|
||
alt_phone_dialing=starting_alt_phone_dialing;
|
||
auto_dial_level=starting_dial_level;
|
||
MainPanelToFront();
|
||
CalLBacKsCounTCheck();
|
||
manual_dial_in_progress=0;
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Open page to enter details for a new manual dial lead
|
||
function NeWManuaLDiaLCalL()
|
||
{
|
||
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) )
|
||
{
|
||
alert("ΘΑ ΠΡΕΠΕΙ ΝΑ ΕΙΣΑΣΤΕ ΣΕ ΠΑΥΣΗ ΓΙΑ ΧΕΙΡΟΚΙΝΗΤΗ ΚΛΗΣΗ ΣΕ ΑΥΤΟΜΑΤΗ ΜΕΘΟΔΟ");
|
||
}
|
||
else
|
||
{
|
||
showDiv('NeWManuaLDiaLBox');
|
||
}
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Insert the new manual dial as a lead and go to manual dial screen
|
||
function NeWManuaLDiaLCalLSubmiT()
|
||
{
|
||
hideDiv('NeWManuaLDiaLBox');
|
||
var MDDiaLCodEform = document.vicidial_form.MDDiaLCodE.value;
|
||
var MDPhonENumbeRform = document.vicidial_form.MDPhonENumbeR.value;
|
||
var MDDiaLOverridEform = document.vicidial_form.MDDiaLOverridE.value;
|
||
var MDLookuPLeaD = 'new';
|
||
if (document.vicidial_form.LeadLookuP.checked==true)
|
||
{MDLookuPLeaD = 'lookup';}
|
||
|
||
if (MDDiaLOverridEform.length > 0)
|
||
{
|
||
basic_originate_call(session_id,'NO','YES',MDDiaLOverridEform,'YES');
|
||
}
|
||
else
|
||
{
|
||
alt_phone_dialing=1;
|
||
auto_dial_level=0;
|
||
manual_dial_in_progress=1;
|
||
MainPanelToFront();
|
||
buildDiv('DiaLLeaDPrevieW');
|
||
buildDiv('DiaLDiaLAltPhonE');
|
||
document.vicidial_form.LeadPreview.checked=true;
|
||
document.vicidial_form.DiaLAltPhonE.checked=true;
|
||
ManualDialNext("","",MDDiaLCodEform,MDPhonENumbeRform,MDLookuPLeaD);
|
||
}
|
||
|
||
document.vicidial_form.MDPhonENumbeR.value = '';
|
||
document.vicidial_form.MDDiaLOverridE.value = '';
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Request lookup of manual dial channel
|
||
function ManualDialCheckChanneL(taskCheckOR)
|
||
{
|
||
if (taskCheckOR == 'YES')
|
||
{
|
||
var CIDcheck = XDnextCID;
|
||
}
|
||
else
|
||
{
|
||
var CIDcheck = MDnextCID;
|
||
}
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
manDiaLlook_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLlookCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&MDnextCID=" + CIDcheck + "&agent_log_id=" + agent_log_id + "&lead_id=" + document.vicidial_form.lead_id.value;
|
||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(manDiaLlook_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
var MDlookResponse = null;
|
||
// alert(xmlhttp.responseText);
|
||
MDlookResponse = xmlhttp.responseText;
|
||
var MDlookResponse_array=MDlookResponse.split("\n");
|
||
var MDlookCID = MDlookResponse_array[0];
|
||
if (MDlookCID == "NO")
|
||
{
|
||
MD_ring_secondS++;
|
||
document.getElementById("MainStatuSSpan").innerHTML = " Σε Κλήση: " + lead_dial_number + " UID: " + CIDcheck + " Αναμονή για κουδούνισμα... " + MD_ring_secondS + " δευτερόλεπτα";
|
||
// alert("channel not found yet:\n" + campaign);
|
||
}
|
||
else
|
||
{
|
||
var regMDL = new RegExp("^Local","ig");
|
||
if (taskCheckOR == 'YES')
|
||
{
|
||
XDuniqueid = MDlookResponse_array[0];
|
||
XDchannel = MDlookResponse_array[1];
|
||
if ( (XDchannel.match(regMDL)) && (asterisk_version != '1.0.8') && (asterisk_version != '1.0.9') && (MD_ring_secondS < 10) )
|
||
{
|
||
// bad grab of Local channel, try again
|
||
MD_ring_secondS++;
|
||
}
|
||
else
|
||
{
|
||
document.vicidial_form.xferuniqueid.value = MDlookResponse_array[0];
|
||
document.vicidial_form.xferchannel.value = MDlookResponse_array[1];
|
||
lastxferchannel = MDlookResponse_array[1];
|
||
document.vicidial_form.xferlength.value = 0;
|
||
|
||
XD_live_customer_call = 1;
|
||
XD_live_call_secondS = 0;
|
||
MD_channel_look=0;
|
||
|
||
document.getElementById("MainStatuSSpan").innerHTML = " Κλήση 3 συμβαλλόμενου μέρους: " + document.vicidial_form.xfernumber.value + " UID: " + CIDcheck;
|
||
|
||
document.getElementById("Leave3WayCall").innerHTML ="<a href=\"#\" onclick=\"leave_3way_call();return false;\"><IMG SRC=\"../agc/images/vdc_XB_leave3waycall_el.gif\" border=0 alt=\"ΑΠΟΧΩΡΗΣΗ 3μελής ΚΛΗΣΗΣ\"></a>";
|
||
|
||
document.getElementById("DialWithCustomer").innerHTML ="<IMG SRC=\"../agc/images/vdc_XB_dialwithcustomer_OFF_el.gif\" border=0 alt=\"Κλήση με τον πελάτη\">";
|
||
|
||
document.getElementById("ParkCustomerDial").innerHTML ="<IMG SRC=\"../agc/images/vdc_XB_parkcustomerdial_OFF_el.gif\" border=0 alt=\"Στάθμευση κλήσης πελάτη\">";
|
||
|
||
document.getElementById("HangupXferLine").innerHTML ="<a href=\"#\" onclick=\"xfercall_send_hangup();return false;\"><IMG SRC=\"../agc/images/vdc_XB_hangupxferline_el.gif\" border=0 alt=\"Κλείσιμο Γραμμής Xfer\"></a>";
|
||
|
||
document.getElementById("HangupBothLines").innerHTML ="<a href=\"#\" onclick=\"bothcall_send_hangup();return false;\"><IMG SRC=\"../agc/images/vdc_XB_hangupbothlines_el.gif\" border=0 alt=\"Κλείσιμο και τις δύο γραμμές\"></a>";
|
||
|
||
xferchannellive=1;
|
||
XDcheck = '';
|
||
}
|
||
}
|
||
else
|
||
{
|
||
MDuniqueid = MDlookResponse_array[0];
|
||
MDchannel = MDlookResponse_array[1];
|
||
if ( (MDchannel.match(regMDL)) && (asterisk_version != '1.0.8') && (asterisk_version != '1.0.9') )
|
||
{
|
||
// bad grab of Local channel, try again
|
||
MD_ring_secondS++;
|
||
}
|
||
else
|
||
{
|
||
custchannellive=1;
|
||
|
||
document.vicidial_form.uniqueid.value = MDlookResponse_array[0];
|
||
document.vicidial_form.callchannel.value = MDlookResponse_array[1];
|
||
lastcustchannel = MDlookResponse_array[1];
|
||
if( document.images ) { document.images['livecall'].src = image_livecall_ON.src;}
|
||
document.vicidial_form.SecondS.value = 0;
|
||
|
||
VD_live_customer_call = 1;
|
||
VD_live_call_secondS = 0;
|
||
|
||
MD_channel_look=0;
|
||
document.getElementById("MainStatuSSpan").innerHTML = " Αποκαλούμενος: " + lead_dial_number + " UID: " + CIDcheck + " ";
|
||
|
||
document.getElementById("ParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParK','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_parkcall_el.gif\" border=0 alt=\"Στάθμευση Κλήσης\"></a>";
|
||
|
||
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><IMG SRC=\"../agc/images/vdc_LB_hangupcustomer_el.gif\" border=0 alt=\"΄Κλείσιμο Πελάτη\"></a>";
|
||
|
||
document.getElementById("XferControl").innerHTML = "<a href=\"#\" onclick=\"ShoWTransferMain('ON');\"><IMG SRC=\"../agc/images/vdc_LB_transferconf_el.gif\" border=0 alt=\"Μεταφορά - διάσκεψη\"></a>";
|
||
|
||
document.getElementById("LocalCloser").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_localcloser_el.gif\" border=0 alt=\"ΤΟΠΙΚΟΣ CLOSER\"></a>";
|
||
|
||
document.getElementById("InternalCloser").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRINTERNAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_internalcloser_el.gif\" border=0 alt=\"ΕΣΩΤΕΡΙΚΟΣ CLOSER\"></a>";
|
||
|
||
document.getElementById("DialBlindTransfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_blindtransfer_el.gif\" border=0 alt=\"Τυφλή μεταφορά κλήσης\"></a>";
|
||
|
||
document.getElementById("DialBlindVMail").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRVMAIL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_ammessage.gif\" border=0 alt=\"Blind Transfer VMail Message\"></a>";
|
||
|
||
|
||
// INSERT VICIΚΛΗΣΗ_LOG ENTRY FOR THIS ΚΛΗΣΗ PROCESS
|
||
DialLog("start");
|
||
|
||
custchannellive=1;
|
||
}
|
||
}
|
||
}
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
|
||
if (MD_ring_secondS > 49)
|
||
{
|
||
MD_channel_look=0;
|
||
MD_ring_secondS=0;
|
||
alert("Τέλος χρόνος της κλήσης, να έρθετε σε επαφή με το διαχειριστή\n");
|
||
}
|
||
|
||
}
|
||
|
||
// ################################################################################
|
||
// Send the Manual Κλήση επόμενου αριθμού request
|
||
function ManualDialNext(mdnCBid,mdnBDleadid,mdnDiaLCodE,mdnPhonENumbeR,mdnStagE)
|
||
{
|
||
all_record = 'NO';
|
||
all_record_count=0;
|
||
document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF_el.gif\" border=0 alt=\"Κλήση επόμενου αριθμού\">";
|
||
if (document.vicidial_form.LeadPreview.checked==true)
|
||
{
|
||
reselect_preview_dial = 1;
|
||
var man_preview = 'YES';
|
||
var man_status = "Προβολή καθοδήγησης μετά <a href=\"#\" onclick=\"ManualDialOnly()\"><font class=\"preview_text\">ΚΛΗΣΗ ΟΔΗΓΟΥ</font></a> or <a href=\"#\" onclick=\"ManualDialSkip()\"><font class=\"preview_text\">Παράλειψη Οδηγού</font></a>";
|
||
}
|
||
else
|
||
{
|
||
reselect_preview_dial = 0;
|
||
var man_preview = 'NO';
|
||
var man_status = "Αναμονή για κουδούνισμα...";
|
||
}
|
||
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + dial_prefix + "&campaign_cid=" + campaign_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE + "&use_internal_dnc=" + use_internal_dnc + "&omit_phone_code=" + omit_phone_code;
|
||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(manDiaLnext_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
var MDnextResponse = null;
|
||
// alert(xmlhttp.responseText);
|
||
MDnextResponse = xmlhttp.responseText;
|
||
|
||
var MDnextResponse_array=MDnextResponse.split("\n");
|
||
MDnextCID = MDnextResponse_array[0];
|
||
if ( (MDnextCID == "ΚΕΝΟΣ HOPPER") || (MDnextCID == "DNC ΑΡΙΘΜΟΣ") )
|
||
{
|
||
if (MDnextCID == "ΚΕΝΟΣ HOPPER")
|
||
{alert("Δεν υπάρχουν άλλοι οδηγοί στον hopper για την εκστρατεία:\n" + campaign);}
|
||
else
|
||
{alert("This phone number is in the DNC list:\n" + mdnPhonENumbeR);}
|
||
}
|
||
else
|
||
{
|
||
fronter = user;
|
||
document.vicidial_form.lead_id.value = MDnextResponse_array[1];
|
||
LeaDPreVDispO = MDnextResponse_array[2];
|
||
document.vicidial_form.vendor_lead_code.value = MDnextResponse_array[4];
|
||
document.vicidial_form.list_id.value = MDnextResponse_array[5];
|
||
document.vicidial_form.gmt_offset_now.value = MDnextResponse_array[6];
|
||
document.vicidial_form.phone_code.value = MDnextResponse_array[7];
|
||
document.vicidial_form.phone_number.value = MDnextResponse_array[8];
|
||
document.vicidial_form.title.value = MDnextResponse_array[9];
|
||
document.vicidial_form.first_name.value = MDnextResponse_array[10];
|
||
document.vicidial_form.middle_initial.value = MDnextResponse_array[11];
|
||
document.vicidial_form.last_name.value = MDnextResponse_array[12];
|
||
document.vicidial_form.address1.value = MDnextResponse_array[13];
|
||
document.vicidial_form.address2.value = MDnextResponse_array[14];
|
||
document.vicidial_form.address3.value = MDnextResponse_array[15];
|
||
document.vicidial_form.city.value = MDnextResponse_array[16];
|
||
document.vicidial_form.state.value = MDnextResponse_array[17];
|
||
document.vicidial_form.province.value = MDnextResponse_array[18];
|
||
document.vicidial_form.postal_code.value = MDnextResponse_array[19];
|
||
document.vicidial_form.country_code.value = MDnextResponse_array[20];
|
||
document.vicidial_form.gender.value = MDnextResponse_array[21];
|
||
document.vicidial_form.date_of_birth.value = MDnextResponse_array[22];
|
||
document.vicidial_form.alt_phone.value = MDnextResponse_array[23];
|
||
document.vicidial_form.email.value = MDnextResponse_array[24];
|
||
document.vicidial_form.security_phrase.value = MDnextResponse_array[25];
|
||
var REGcommentsNL = new RegExp("!N","g");
|
||
MDnextResponse_array[26] = MDnextResponse_array[26].replace(REGcommentsNL, "\n");
|
||
document.vicidial_form.comments.value = MDnextResponse_array[26];
|
||
document.vicidial_form.called_count.value = MDnextResponse_array[27];
|
||
previous_called_count = MDnextResponse_array[27];
|
||
previous_dispo = MDnextResponse_array[2];
|
||
CBentry_time = MDnextResponse_array[28];
|
||
CBcallback_time = MDnextResponse_array[29];
|
||
CBuser = MDnextResponse_array[30];
|
||
CBcomments = MDnextResponse_array[31];
|
||
|
||
lead_dial_number = document.vicidial_form.phone_number.value;
|
||
document.getElementById("MainStatuSSpan").innerHTML = " Σε Κλήση: " + document.vicidial_form.phone_number.value + " UID: " + MDnextCID + " " + man_status;
|
||
|
||
web_form_vars =
|
||
"lead_id=" + document.vicidial_form.lead_id.value +
|
||
"&vendor_id=" + document.vicidial_form.vendor_lead_code.value +
|
||
"&list_id=" + document.vicidial_form.list_id.value +
|
||
"&gmt_offset_now=" + document.vicidial_form.gmt_offset_now.value +
|
||
"&phone_code=" + document.vicidial_form.phone_code.value +
|
||
"&phone_number=" + document.vicidial_form.phone_number.value +
|
||
"&title=" + document.vicidial_form.title.value +
|
||
"&first_name=" + document.vicidial_form.first_name.value +
|
||
"&middle_initial=" + document.vicidial_form.middle_initial.value +
|
||
"&last_name=" + document.vicidial_form.last_name.value +
|
||
"&address1=" + document.vicidial_form.address1.value +
|
||
"&address2=" + document.vicidial_form.address2.value +
|
||
"&address3=" + document.vicidial_form.address3.value +
|
||
"&city=" + document.vicidial_form.city.value +
|
||
"&state=" + document.vicidial_form.state.value +
|
||
"&province=" + document.vicidial_form.province.value +
|
||
"&postal_code=" + document.vicidial_form.postal_code.value +
|
||
"&country_code=" + document.vicidial_form.country_code.value +
|
||
"&gender=" + document.vicidial_form.gender.value +
|
||
"&date_of_birth=" + document.vicidial_form.date_of_birth.value +
|
||
"&alt_phone=" + document.vicidial_form.alt_phone.value +
|
||
"&email=" + document.vicidial_form.email.value +
|
||
"&security_phrase=" + document.vicidial_form.security_phrase.value +
|
||
"&comments=" + document.vicidial_form.comments.value +
|
||
"&user=" + user +
|
||
"&pass=" + pass +
|
||
"&campaign=" + campaign +
|
||
"&phone_login=" + phone_login +
|
||
"&phone_pass=" + phone_pass +
|
||
"&fronter=" + fronter +
|
||
"&closer=" + user +
|
||
"&group=" + campaign +
|
||
"&channel_group=" + campaign +
|
||
"&SQLdate=" + SQLdate +
|
||
"&epoch=" + UnixTime +
|
||
"&uniqueid=" + document.vicidial_form.uniqueid.value +
|
||
"&customer_zap_channel=" + lastcustchannel +
|
||
"&server_ip=" + server_ip +
|
||
"&SIPexten=" + extension +
|
||
"&session_id=" + session_id +
|
||
"&phone=" + document.vicidial_form.phone_number.value +
|
||
"&parked_by=" + document.vicidial_form.lead_id.value +
|
||
"&dispo=" + LeaDDispO + '' +
|
||
webform_session;
|
||
|
||
// $VICIΚΛΗΣΗ_web_QUERY_STRING =~ s/ /+/gi;
|
||
// $VICIΚΛΗΣΗ_web_QUERY_STRING =~ s/\`|\~|\:|\;|\#|\'|\"|\{|\}|\(|\)|\*|\^|\%|\$|\!|\%|\r|\t|\n//gi;
|
||
|
||
var regWFspace = new RegExp(" ","ig");
|
||
web_form_vars = web_form_vars.replace(regWF, '');
|
||
var regWF = new RegExp("\\`|\\~|\\:|\\;|\\#|\\'|\\\"|\\{|\\}|\\(|\\)|\\*|\\^|\\%|\\$|\\!|\\%|\\r|\\t|\\n","ig");
|
||
web_form_vars = web_form_vars.replace(regWFspace, '+');
|
||
web_form_vars = web_form_vars.replace(regWF, '');
|
||
|
||
VDIC_web_form_address = VICIDiaL_web_form_address;
|
||
|
||
if (LeaDPreVDispO == 'CALLBK')
|
||
{
|
||
document.getElementById("CusTInfOSpaN").innerHTML = " <B> PREVIOUS ΚΛΗΣΗBACK </B>";
|
||
document.getElementById("CusTInfOSpaN").style.background = CusTCB_bgcolor;
|
||
document.getElementById("CBcommentsBoxA").innerHTML = "<b>Στο τέλος καλέστε:</b>" + CBentry_time;
|
||
document.getElementById("CBcommentsBoxB").innerHTML = "<b>CallBack:</b>" + CBcallback_time;
|
||
document.getElementById("CBcommentsBoxC").innerHTML = "<b>Πράκτορας:</b>" + CBuser;
|
||
document.getElementById("CBcommentsBoxD").innerHTML = "<b>Σχολιάζει:</b><br>" + CBcomments;
|
||
showDiv('CBcommentsBox');
|
||
}
|
||
|
||
var regWFAvars = new RegExp("\\?","ig");
|
||
if (VDIC_web_form_address.match(regWFAvars))
|
||
{web_form_vars = '&' + web_form_vars}
|
||
else
|
||
{web_form_vars = '?' + web_form_vars}
|
||
|
||
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + VDIC_web_form_address + web_form_vars + "\" target=\"vdcwebform\" onMouseOver=\"WebFormRefresH();\"><IMG SRC=\"../agc/images/vdc_LB_webform_el.gif\" border=0 alt=\"Σελίδα Διαδικτύου\"></a>\n";
|
||
|
||
if (document.vicidial_form.LeadPreview.checked==false)
|
||
{
|
||
reselect_preview_dial = 0;
|
||
MD_channel_look=1;
|
||
custchannellive=1;
|
||
|
||
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><IMG SRC=\"../agc/images/vdc_LB_hangupcustomer_el.gif\" border=0 alt=\"΄Κλείσιμο Πελάτη\"></a>";
|
||
|
||
if ( (campaign_recording == 'ALLCALLS') || (campaign_recording == 'ALLFORCE') )
|
||
{all_record = 'YES';}
|
||
|
||
if ( (view_scripts == 1) && (campaign_script.length > 0) )
|
||
{
|
||
// test code for scripts output
|
||
URLDecode(scriptnames[campaign_script],'NO');
|
||
var textname = decoded;
|
||
URLDecode(scripttexts[campaign_script],'YES');
|
||
var texttext = decoded;
|
||
var testscript = "<B>" + textname + "</B>\n\n<BR><BR>\n\n" + texttext;
|
||
document.getElementById("ScriptContents").innerHTML = testscript;
|
||
}
|
||
|
||
if (get_call_launch == 'SCRIPT')
|
||
{
|
||
ScriptPanelToFront();
|
||
}
|
||
|
||
if (get_call_launch == 'WEBFORM')
|
||
{
|
||
window.open(VDIC_web_form_address + "" + web_form_vars, 'webform', 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
|
||
}
|
||
|
||
}
|
||
else
|
||
{
|
||
reselect_preview_dial = 1;
|
||
}
|
||
}
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Send the Manual Dial Skip
|
||
function ManualDialSkip()
|
||
{
|
||
if (manual_dial_in_progress==1)
|
||
{
|
||
alert('ΔΕΝ ΜΠΟΡΕΙΤΕ ΝΑ ΠΑΡΑΛΕΙΨΕΤΕ ΜΙΑ ΕΠΑΝΑΚΛΗΣΗ Ή ΧΕΙΡΟΚΙΝΗΤΗ ΚΛΗΣΗ, ΘΑ ΠΡΕΠΕΙ ΝΑ ΚΑΛΕΣΕΤΕ ΤΟΝ ΟΔΗΓΟ');
|
||
}
|
||
else
|
||
{
|
||
document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF_el.gif\" border=0 alt=\"Κλήση επόμενου αριθμού\">";
|
||
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
manDiaLskip_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLskip&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&stage=" + previous_dispo + "&called_count=" + previous_called_count;
|
||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(manDiaLskip_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
var MDSnextResponse = null;
|
||
// alert(manDiaLskip_query);
|
||
// alert(xmlhttp.responseText);
|
||
MDSnextResponse = xmlhttp.responseText;
|
||
|
||
var MDSnextResponse_array=MDSnextResponse.split("\n");
|
||
MDSnextCID = MDSnextResponse_array[0];
|
||
if (MDSnextCID == "LEAD NOT REVERTED")
|
||
{
|
||
alert("Η καθοδήγηση δεν επανήλθε, υπήρξε ένα λάθος:\n" + MDSnextResponse);
|
||
}
|
||
else
|
||
{
|
||
document.vicidial_form.lead_id.value ='';
|
||
document.vicidial_form.vendor_lead_code.value='';
|
||
document.vicidial_form.list_id.value ='';
|
||
document.vicidial_form.gmt_offset_now.value ='';
|
||
document.vicidial_form.phone_code.value ='';
|
||
document.vicidial_form.phone_number.value ='';
|
||
document.vicidial_form.title.value ='';
|
||
document.vicidial_form.first_name.value ='';
|
||
document.vicidial_form.middle_initial.value ='';
|
||
document.vicidial_form.last_name.value ='';
|
||
document.vicidial_form.address1.value ='';
|
||
document.vicidial_form.address2.value ='';
|
||
document.vicidial_form.address3.value ='';
|
||
document.vicidial_form.city.value ='';
|
||
document.vicidial_form.state.value ='';
|
||
document.vicidial_form.province.value ='';
|
||
document.vicidial_form.postal_code.value ='';
|
||
document.vicidial_form.country_code.value ='';
|
||
document.vicidial_form.gender.value ='';
|
||
document.vicidial_form.date_of_birth.value ='';
|
||
document.vicidial_form.alt_phone.value ='';
|
||
document.vicidial_form.email.value ='';
|
||
document.vicidial_form.security_phrase.value='';
|
||
document.vicidial_form.comments.value ='';
|
||
document.vicidial_form.called_count.value ='';
|
||
VDCL_group_id = '';
|
||
fronter = '';
|
||
previous_called_count = '';
|
||
previous_dispo = '';
|
||
custchannellive=1;
|
||
|
||
document.getElementById("MainStatuSSpan").innerHTML = " Lead skipped, go στο to next lead";
|
||
|
||
document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_el.gif\" border=0 alt=\"Κλήση επόμενου αριθμού\"></a>";
|
||
}
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Send the Manual Dial Only - dial the previewed lead
|
||
function ManualDialOnly(taskaltnum)
|
||
{
|
||
all_record = 'NO';
|
||
all_record_count=0;
|
||
if (taskaltnum == 'ALTΤηλE')
|
||
{
|
||
var manDiaLonly_num = document.vicidial_form.alt_phone.value;
|
||
lead_dial_number = document.vicidial_form.alt_phone.value;
|
||
}
|
||
else
|
||
{
|
||
if (taskaltnum == 'AddresS3')
|
||
{
|
||
var manDiaLonly_num = document.vicidial_form.address3.value;
|
||
lead_dial_number = document.vicidial_form.address3.value;
|
||
}
|
||
else
|
||
{
|
||
var manDiaLonly_num = document.vicidial_form.phone_number.value;
|
||
lead_dial_number = document.vicidial_form.phone_number.value;
|
||
}
|
||
}
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + dial_prefix + "&campaign_cid=" + campaign_cid + "&omit_phone_code=" + omit_phone_code;
|
||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(manDiaLonly_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
var MDOnextResponse = null;
|
||
// alert(xmlhttp.responseText);
|
||
MDOnextResponse = xmlhttp.responseText;
|
||
|
||
var MDOnextResponse_array=MDOnextResponse.split("\n");
|
||
MDnextCID = MDOnextResponse_array[0];
|
||
if (MDnextCID == " ΚΛΗΣΗ NOT PLACED")
|
||
{
|
||
alert("η κλήση δεν τοποθετήθηκε, υπήρξε ένα λάθος:\n" + MDOnextResponse);
|
||
}
|
||
else
|
||
{
|
||
MD_channel_look=1;
|
||
custchannellive=1;
|
||
|
||
document.getElementById("MainStatuSSpan").innerHTML = " Σε Κλήση: " + manDiaLonly_num + " UID: " + MDnextCID + " Αναμονή για κουδούνισμα...";
|
||
|
||
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><IMG SRC=\"../agc/images/vdc_LB_hangupcustomer_el.gif\" border=0 alt=\"΄Κλείσιμο Πελάτη\"></a>";
|
||
|
||
if ( (campaign_recording == 'ALLCALLS') || (campaign_recording == 'ALLFORCE') )
|
||
{all_record = 'YES';}
|
||
|
||
if ( (view_scripts == 1) && (campaign_script.length > 0) )
|
||
{
|
||
// test code for scripts output
|
||
URLDecode(scriptnames[campaign_script],'NO');
|
||
var textname = decoded;
|
||
URLDecode(scripttexts[campaign_script],'YES');
|
||
var texttext = decoded;
|
||
var testscript = "<B>" + textname + "</B>\n\n<BR><BR>\n\n" + texttext;
|
||
document.getElementById("ScriptContents").innerHTML = testscript;
|
||
}
|
||
|
||
if (get_call_launch == 'SCRIPT')
|
||
{
|
||
ScriptPanelToFront();
|
||
}
|
||
|
||
if (get_call_launch == 'WEBFORM')
|
||
{
|
||
window.open(VDIC_web_form_address + "" + web_form_vars, 'webform', 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
|
||
}
|
||
|
||
}
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Set the client to READY and start looking for calls (VDADready, VDADpause)
|
||
function AutoDial_ReSume_PauSe(taskaction,taskagentlog)
|
||
{
|
||
if (taskaction == 'VDADready')
|
||
{
|
||
var VDRP_stage = 'READY';
|
||
if (INgroupCOUNT > 0)
|
||
{
|
||
if (VICIDiaL_closer_blended == 0)
|
||
{VDRP_stage = 'CLOSER';}
|
||
else
|
||
{VDRP_stage = 'READY';}
|
||
}
|
||
AutoDialReady = 1;
|
||
AutoDialWaiting = 1;
|
||
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_ready;
|
||
}
|
||
else
|
||
{
|
||
var VDRP_stage = 'PAUSED';
|
||
AutoDialReady = 0;
|
||
AutoDialWaiting = 0;
|
||
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
|
||
}
|
||
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
autoDiaLready_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=" + taskaction + "&user=" + user + "&pass=" + pass + "&stage=" + VDRP_stage + "&agent_log_id=" + agent_log_id + "&agent_log=" + taskagentlog;
|
||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(autoDiaLready_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
// alert(xmlhttp.responseText);
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
|
||
|
||
|
||
// ################################################################################
|
||
// Check to see if there is a call being sent from the auto-dialer to agent conf
|
||
function ReChecKCustoMerChaN()
|
||
{
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
recheckVDAI_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ACTION=VDADREcheckINCOMING" + "&agent_log_id=" + agent_log_id + "&lead_id=" + document.vicidial_form.lead_id.value;
|
||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(recheckVDAI_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
var recheck_incoming = null;
|
||
recheck_incoming = xmlhttp.responseText;
|
||
// alert(xmlhttp.responseText);
|
||
var recheck_VDIC_array=recheck_incoming.split("\n");
|
||
if (recheck_VDIC_array[0] == '1')
|
||
{
|
||
var reVDIC_data_VDAC=recheck_VDIC_array[1].split("|");
|
||
if (reVDIC_data_VDAC[3] == lastcustchannel)
|
||
{
|
||
// do nothing
|
||
}
|
||
else
|
||
{
|
||
// alert("Κανάλι has changed from:\n" + lastcustchannel + '|' + lastcustserverip + "\nto:\n" + reVDIC_data_VDAC[3] + '|' + reVDIC_data_VDAC[4]);
|
||
document.vicidial_form.callchannel.value = reVDIC_data_VDAC[3];
|
||
lastcustchannel = reVDIC_data_VDAC[3];
|
||
document.vicidial_form.callserverip.value = reVDIC_data_VDAC[4];
|
||
lastcustserverip = reVDIC_data_VDAC[4];
|
||
custchannellive = 1;
|
||
}
|
||
}
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
|
||
|
||
|
||
// ################################################################################
|
||
// Check to see if there is a call being sent from the auto-dialer to agent conf
|
||
function check_for_auto_incoming()
|
||
{
|
||
all_record = 'NO';
|
||
all_record_count=0;
|
||
document.vicidial_form.lead_id.value = '';
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
checkVDAI_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ACTION=VDADcheckINCOMING" + "&agent_log_id=" + agent_log_id;
|
||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(checkVDAI_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
var check_incoming = null;
|
||
check_incoming = xmlhttp.responseText;
|
||
// alert(checkVDAI_query);
|
||
// alert(xmlhttp.responseText);
|
||
var check_VDIC_array=check_incoming.split("\n");
|
||
if (check_VDIC_array[0] == '1')
|
||
{
|
||
// alert(xmlhttp.responseText);
|
||
AutoDialWaiting = 0;
|
||
|
||
var VDIC_data_VDAC=check_VDIC_array[1].split("|");
|
||
VDIC_web_form_address = VICIDiaL_web_form_address
|
||
var VDIC_fronter='';
|
||
|
||
var VDIC_data_VDIG=check_VDIC_array[2].split("|");
|
||
if (VDIC_data_VDIG[0].length > 5)
|
||
{VDIC_web_form_address = VDIC_data_VDIG[0];}
|
||
var VDCL_group_name = VDIC_data_VDIG[1];
|
||
var VDCL_group_color = VDIC_data_VDIG[2];
|
||
var VDCL_fronter_display = VDIC_data_VDIG[3];
|
||
VDCL_group_id = VDIC_data_VDIG[4];
|
||
CalL_ScripT_id = VDIC_data_VDIG[5];
|
||
CalL_AutO_LauncH = VDIC_data_VDIG[6];
|
||
CalL_XC_a_Dtmf = VDIC_data_VDIG[7];
|
||
CalL_XC_a_NuMber = VDIC_data_VDIG[8];
|
||
CalL_XC_b_Dtmf = VDIC_data_VDIG[9];
|
||
CalL_XC_b_NuMber = VDIC_data_VDIG[10];
|
||
|
||
var VDIC_data_VDFR=check_VDIC_array[3].split("|");
|
||
if ( (VDIC_data_VDFR[1].length > 1) && (VDCL_fronter_display == 'Y') )
|
||
{VDIC_fronter = " Fronter: " + VDIC_data_VDFR[0] + " - " + VDIC_data_VDFR[1];}
|
||
|
||
document.vicidial_form.lead_id.value = VDIC_data_VDAC[0];
|
||
document.vicidial_form.uniqueid.value = VDIC_data_VDAC[1];
|
||
CIDcheck = VDIC_data_VDAC[2];
|
||
CalLCID = VDIC_data_VDAC[2];
|
||
document.vicidial_form.callchannel.value = VDIC_data_VDAC[3];
|
||
lastcustchannel = VDIC_data_VDAC[3];
|
||
document.vicidial_form.callserverip.value = VDIC_data_VDAC[4];
|
||
lastcustserverip = VDIC_data_VDAC[4];
|
||
if( document.images ) { document.images['livecall'].src = image_livecall_ON.src;}
|
||
document.vicidial_form.SecondS.value = 0;
|
||
|
||
VD_live_customer_call = 1;
|
||
VD_live_call_secondS = 0;
|
||
|
||
// INSERT VICIΚΛΗΣΗ_LOG ENTRY FOR THIS ΚΛΗΣΗ PROCESS
|
||
// DialLog("start");
|
||
|
||
custchannellive=1;
|
||
|
||
LeaDPreVDispO = check_VDIC_array[6];
|
||
fronter = check_VDIC_array[7];
|
||
document.vicidial_form.vendor_lead_code.value = check_VDIC_array[8];
|
||
document.vicidial_form.list_id.value = check_VDIC_array[9];
|
||
document.vicidial_form.gmt_offset_now.value = check_VDIC_array[10];
|
||
document.vicidial_form.phone_code.value = check_VDIC_array[11];
|
||
document.vicidial_form.phone_number.value = check_VDIC_array[12];
|
||
document.vicidial_form.title.value = check_VDIC_array[13];
|
||
document.vicidial_form.first_name.value = check_VDIC_array[14];
|
||
document.vicidial_form.middle_initial.value = check_VDIC_array[15];
|
||
document.vicidial_form.last_name.value = check_VDIC_array[16];
|
||
document.vicidial_form.address1.value = check_VDIC_array[17];
|
||
document.vicidial_form.address2.value = check_VDIC_array[18];
|
||
document.vicidial_form.address3.value = check_VDIC_array[19];
|
||
document.vicidial_form.city.value = check_VDIC_array[20];
|
||
document.vicidial_form.state.value = check_VDIC_array[21];
|
||
document.vicidial_form.province.value = check_VDIC_array[22];
|
||
document.vicidial_form.postal_code.value = check_VDIC_array[23];
|
||
document.vicidial_form.country_code.value = check_VDIC_array[24];
|
||
document.vicidial_form.gender.value = check_VDIC_array[25];
|
||
document.vicidial_form.date_of_birth.value = check_VDIC_array[26];
|
||
document.vicidial_form.alt_phone.value = check_VDIC_array[27];
|
||
document.vicidial_form.email.value = check_VDIC_array[28];
|
||
document.vicidial_form.security_phrase.value = check_VDIC_array[29];
|
||
var REGcommentsNL = new RegExp("!N","g");
|
||
check_VDIC_array[30] = check_VDIC_array[30].replace(REGcommentsNL, "\n");
|
||
document.vicidial_form.comments.value = check_VDIC_array[30];
|
||
document.vicidial_form.called_count.value = check_VDIC_array[31];
|
||
CBentry_time = check_VDIC_array[32];
|
||
CBcallback_time = check_VDIC_array[33];
|
||
CBuser = check_VDIC_array[34];
|
||
CBcomments = check_VDIC_array[35];
|
||
|
||
lead_dial_number = document.vicidial_form.phone_number.value;
|
||
document.getElementById("MainStatuSSpan").innerHTML = " Εισερχόμενο: " + document.vicidial_form.phone_number.value + " UID: " + CIDcheck + " " + VDIC_fronter;
|
||
|
||
if (LeaDPreVDispO == 'CALLBK')
|
||
{
|
||
document.getElementById("CusTInfOSpaN").innerHTML = " <B> PREVIOUS ΚΛΗΣΗBACK </B>";
|
||
document.getElementById("CusTInfOSpaN").style.background = CusTCB_bgcolor;
|
||
document.getElementById("CBcommentsBoxA").innerHTML = "<b>Στο τέλος καλέστε:</b>" + CBentry_time;
|
||
document.getElementById("CBcommentsBoxB").innerHTML = "<b>CallBack:</b>" + CBcallback_time;
|
||
document.getElementById("CBcommentsBoxC").innerHTML = "<b>Πράκτορας:</b>" + CBuser;
|
||
document.getElementById("CBcommentsBoxD").innerHTML = "<b>Σχολιάζει:</b><br>" + CBcomments;
|
||
showDiv('CBcommentsBox');
|
||
}
|
||
|
||
if (VDIC_data_VDIG[1].length > 0)
|
||
{
|
||
if (VDIC_data_VDIG[2].length > 2)
|
||
{
|
||
document.getElementById("MainStatuSSpan").style.background = VDIC_data_VDIG[2];
|
||
}
|
||
document.getElementById("MainStatuSSpan").innerHTML = " Εισερχόμενο: " + document.vicidial_form.phone_number.value + " Group- " + VDIC_data_VDIG[1] + " " + VDIC_fronter;
|
||
}
|
||
|
||
document.getElementById("ParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParK','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_parkcall_el.gif\" border=0 alt=\"Στάθμευση Κλήσης\"></a>";
|
||
|
||
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><IMG SRC=\"../agc/images/vdc_LB_hangupcustomer_el.gif\" border=0 alt=\"΄Κλείσιμο Πελάτη\"></a>";
|
||
|
||
document.getElementById("XferControl").innerHTML = "<a href=\"#\" onclick=\"ShoWTransferMain('ON');\"><IMG SRC=\"../agc/images/vdc_LB_transferconf_el.gif\" border=0 alt=\"Μεταφορά - διάσκεψη\"></a>";
|
||
|
||
document.getElementById("LocalCloser").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_localcloser_el.gif\" border=0 alt=\"ΤΟΠΙΚΟΣ CLOSER\"></a>";
|
||
|
||
document.getElementById("InternalCloser").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRINTERNAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_internalcloser_el.gif\" border=0 alt=\"ΕΣΩΤΕΡΙΚΟΣ CLOSER\"></a>";
|
||
|
||
document.getElementById("DialBlindTransfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_blindtransfer_el.gif\" border=0 alt=\"Τυφλή μεταφορά κλήσης\"></a>";
|
||
|
||
document.getElementById("DialBlindVMail").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRVMAIL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_XB_ammessage.gif\" border=0 alt=\"Blind Transfer VMail Message\"></a>";
|
||
|
||
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
|
||
|
||
if (VDCL_group_id.length > 1)
|
||
{var group = VDCL_group_id;}
|
||
else
|
||
{var group = campaign;}
|
||
|
||
web_form_vars =
|
||
"lead_id=" + document.vicidial_form.lead_id.value +
|
||
"&vendor_id=" + document.vicidial_form.vendor_lead_code.value +
|
||
"&list_id=" + document.vicidial_form.list_id.value +
|
||
"&gmt_offset_now=" + document.vicidial_form.gmt_offset_now.value +
|
||
"&phone_code=" + document.vicidial_form.phone_code.value +
|
||
"&phone_number=" + document.vicidial_form.phone_number.value +
|
||
"&title=" + document.vicidial_form.title.value +
|
||
"&first_name=" + document.vicidial_form.first_name.value +
|
||
"&middle_initial=" + document.vicidial_form.middle_initial.value +
|
||
"&last_name=" + document.vicidial_form.last_name.value +
|
||
"&address1=" + document.vicidial_form.address1.value +
|
||
"&address2=" + document.vicidial_form.address2.value +
|
||
"&address3=" + document.vicidial_form.address3.value +
|
||
"&city=" + document.vicidial_form.city.value +
|
||
"&state=" + document.vicidial_form.state.value +
|
||
"&province=" + document.vicidial_form.province.value +
|
||
"&postal_code=" + document.vicidial_form.postal_code.value +
|
||
"&country_code=" + document.vicidial_form.country_code.value +
|
||
"&gender=" + document.vicidial_form.gender.value +
|
||
"&date_of_birth=" + document.vicidial_form.date_of_birth.value +
|
||
"&alt_phone=" + document.vicidial_form.alt_phone.value +
|
||
"&email=" + document.vicidial_form.email.value +
|
||
"&security_phrase=" + document.vicidial_form.security_phrase.value +
|
||
"&comments=" + document.vicidial_form.comments.value +
|
||
"&user=" + user +
|
||
"&pass=" + pass +
|
||
"&campaign=" + campaign +
|
||
"&phone_login=" + phone_login +
|
||
"&phone_pass=" + phone_pass +
|
||
"&fronter=" + fronter +
|
||
"&closer=" + user +
|
||
"&group=" + group +
|
||
"&channel_group=" + group +
|
||
"&SQLdate=" + SQLdate +
|
||
"&epoch=" + UnixTime +
|
||
"&uniqueid=" + document.vicidial_form.uniqueid.value +
|
||
"&customer_zap_channel=" + lastcustchannel +
|
||
"&customer_server_ip=" + lastcustserverip +
|
||
"&server_ip=" + server_ip +
|
||
"&SIPexten=" + extension +
|
||
"&session_id=" + session_id +
|
||
"&phone=" + document.vicidial_form.phone_number.value +
|
||
"&parked_by=" + document.vicidial_form.lead_id.value +
|
||
"&dispo=" + LeaDDispO + '' +
|
||
webform_session;
|
||
|
||
var regWFspace = new RegExp(" ","ig");
|
||
web_form_vars = web_form_vars.replace(regWF, '');
|
||
var regWF = new RegExp("\\`|\\~|\\:|\\;|\\#|\\'|\\\"|\\{|\\}|\\(|\\)|\\*|\\^|\\%|\\$|\\!|\\%|\\r|\\t|\\n","ig");
|
||
web_form_vars = web_form_vars.replace(regWFspace, '+');
|
||
web_form_vars = web_form_vars.replace(regWF, '');
|
||
|
||
var regWFAvars = new RegExp("\\?","ig");
|
||
if (VDIC_web_form_address.match(regWFAvars))
|
||
{web_form_vars = '&' + web_form_vars}
|
||
else
|
||
{web_form_vars = '?' + web_form_vars}
|
||
|
||
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + VDIC_web_form_address + web_form_vars + "\" target=\"vdcwebform\" onMouseOver=\"WebFormRefresH();\"><IMG SRC=\"../agc/images/vdc_LB_webform_el.gif\" border=0 alt=\"Σελίδα Διαδικτύου\"></a>\n";
|
||
|
||
if ( (campaign_recording == 'ALLCALLS') || (campaign_recording == 'ALLFORCE') )
|
||
{all_record = 'YES';}
|
||
|
||
if ( (view_scripts == 1) && (CalL_ScripT_id.length > 0) )
|
||
{
|
||
// test code for scripts output
|
||
URLDecode(scriptnames[CalL_ScripT_id],'NO');
|
||
var textname = decoded;
|
||
URLDecode(scripttexts[CalL_ScripT_id],'YES');
|
||
var texttext = decoded;
|
||
var testscript = "<B>" + textname + "</B>\n\n<BR><BR>\n\n" + texttext;
|
||
document.getElementById("ScriptContents").innerHTML = testscript;
|
||
}
|
||
|
||
if (CalL_AutO_LauncH == 'SCRIPT')
|
||
{
|
||
ScriptPanelToFront();
|
||
}
|
||
|
||
if (CalL_AutO_LauncH == 'WEBFORM')
|
||
{
|
||
window.open(VDIC_web_form_address + "" + web_form_vars, 'webform', 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
|
||
}
|
||
|
||
|
||
}
|
||
else
|
||
{
|
||
// do nothing
|
||
}
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// refresh the content of the web form URL
|
||
function WebFormRefresH(taskrefresh)
|
||
{
|
||
if (VDCL_group_id.length > 1)
|
||
{var group = VDCL_group_id;}
|
||
else
|
||
{var group = campaign;}
|
||
|
||
web_form_vars =
|
||
"lead_id=" + document.vicidial_form.lead_id.value +
|
||
"&vendor_id=" + document.vicidial_form.vendor_lead_code.value +
|
||
"&list_id=" + document.vicidial_form.list_id.value +
|
||
"&gmt_offset_now=" + document.vicidial_form.gmt_offset_now.value +
|
||
"&phone_code=" + document.vicidial_form.phone_code.value +
|
||
"&phone_number=" + document.vicidial_form.phone_number.value +
|
||
"&title=" + document.vicidial_form.title.value +
|
||
"&first_name=" + document.vicidial_form.first_name.value +
|
||
"&middle_initial=" + document.vicidial_form.middle_initial.value +
|
||
"&last_name=" + document.vicidial_form.last_name.value +
|
||
"&address1=" + document.vicidial_form.address1.value +
|
||
"&address2=" + document.vicidial_form.address2.value +
|
||
"&address3=" + document.vicidial_form.address3.value +
|
||
"&city=" + document.vicidial_form.city.value +
|
||
"&state=" + document.vicidial_form.state.value +
|
||
"&province=" + document.vicidial_form.province.value +
|
||
"&postal_code=" + document.vicidial_form.postal_code.value +
|
||
"&country_code=" + document.vicidial_form.country_code.value +
|
||
"&gender=" + document.vicidial_form.gender.value +
|
||
"&date_of_birth=" + document.vicidial_form.date_of_birth.value +
|
||
"&alt_phone=" + document.vicidial_form.alt_phone.value +
|
||
"&email=" + document.vicidial_form.email.value +
|
||
"&security_phrase=" + document.vicidial_form.security_phrase.value +
|
||
"&comments=" + document.vicidial_form.comments.value +
|
||
"&user=" + user +
|
||
"&pass=" + pass +
|
||
"&campaign=" + campaign +
|
||
"&phone_login=" + phone_login +
|
||
"&phone_pass=" + phone_pass +
|
||
"&fronter=" + fronter +
|
||
"&closer=" + user +
|
||
"&group=" + group +
|
||
"&channel_group=" + group +
|
||
"&SQLdate=" + SQLdate +
|
||
"&epoch=" + UnixTime +
|
||
"&uniqueid=" + document.vicidial_form.uniqueid.value +
|
||
"&customer_zap_channel=" + lastcustchannel +
|
||
"&customer_server_ip=" + lastcustserverip +
|
||
"&server_ip=" + server_ip +
|
||
"&SIPexten=" + extension +
|
||
"&session_id=" + session_id +
|
||
"&phone=" + document.vicidial_form.phone_number.value +
|
||
"&parked_by=" + document.vicidial_form.lead_id.value +
|
||
"&dispo=" + LeaDDispO + '' +
|
||
webform_session;
|
||
|
||
var regWFspace = new RegExp(" ","ig");
|
||
web_form_vars = web_form_vars.replace(regWF, '');
|
||
var regWF = new RegExp("\\`|\\~|\\:|\\;|\\#|\\'|\\\"|\\{|\\}|\\(|\\)|\\*|\\^|\\%|\\$|\\!|\\%|\\r|\\t|\\n","ig");
|
||
web_form_vars = web_form_vars.replace(regWFspace, '+');
|
||
web_form_vars = web_form_vars.replace(regWF, '');
|
||
|
||
var regWFAvars = new RegExp("\\?","ig");
|
||
if (VDIC_web_form_address.match(regWFAvars))
|
||
{web_form_vars = '&' + web_form_vars}
|
||
else
|
||
{web_form_vars = '?' + web_form_vars}
|
||
|
||
|
||
if (taskrefresh == 'OUT')
|
||
{
|
||
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + VDIC_web_form_address + web_form_vars + "\" target=\"vdcwebform\" onMouseOver=\"WebFormRefresH('IN');\"><IMG SRC=\"../agc/images/vdc_LB_webform_el.gif\" border=0 alt=\"Σελίδα Διαδικτύου\"></a>\n";
|
||
}
|
||
else
|
||
{
|
||
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + VDIC_web_form_address + web_form_vars + "\" target=\"vdcwebform\" onMouseOut=\"WebFormRefresH('OUT');\"><IMG SRC=\"../agc/images/vdc_LB_webform_el.gif\" border=0 alt=\"Σελίδα Διαδικτύου\"></a>\n";
|
||
}
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Send hangup a second time from the dispo screen
|
||
function DispoHanguPAgaiN()
|
||
{
|
||
form_cust_channel = AgaiNHanguPChanneL;
|
||
document.vicidial_form.callchannel.value = AgaiNHanguPChanneL;
|
||
document.vicidial_form.callserverip.value = AgaiNHanguPServeR;
|
||
lastcustchannel = AgaiNHanguPChanneL;
|
||
lastcustserverip = AgaiNHanguPServeR;
|
||
VD_live_call_secondS = AgainCalLSecondS;
|
||
CalLCID = AgaiNCalLCID;
|
||
|
||
document.getElementById("DispoSelectHAspan").innerHTML = "";
|
||
|
||
dialedcall_send_hangup();
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Start Hangup Functions for both
|
||
function bothcall_send_hangup()
|
||
{
|
||
if (lastcustchannel.length > 3)
|
||
{dialedcall_send_hangup();}
|
||
if (lastxferchannel.length > 3)
|
||
{xfercall_send_hangup();}
|
||
}
|
||
|
||
// ################################################################################
|
||
// Send Hangup command for customer call connected to the conference now to Manager
|
||
function dialedcall_send_hangup(dispowindow)
|
||
{
|
||
var form_cust_channel = document.vicidial_form.callchannel.value;
|
||
var form_cust_serverip = document.vicidial_form.callserverip.value;
|
||
var customer_channel = lastcustchannel;
|
||
var customer_server_ip = lastcustserverip;
|
||
AgaiNHanguPChanneL = lastcustchannel;
|
||
AgaiNHanguPServeR = lastcustserverip;
|
||
AgainCalLSecondS = VD_live_call_secondS;
|
||
AgaiNCalLCID = CalLCID;
|
||
var process_post_hangup=0;
|
||
if (MD_channel_look==1)
|
||
{
|
||
MD_channel_look=0;
|
||
DialTimeHangup();
|
||
}
|
||
if (form_cust_channel.length > 3)
|
||
{
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
var queryCID = "HLvdcW" + epoch_sec + user_abb;
|
||
var hangupvalue = customer_channel;
|
||
// alert(auto_dial_level + "|" + CalLCID + "|" + customer_server_ip + "|" + hangupvalue + "|" + VD_live_call_secondS);
|
||
custhangup_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=Hangup&format=text&user=" + user + "&pass=" + pass + "&channel=" + hangupvalue + "&call_server_ip=" + customer_server_ip + "&queryCID=" + queryCID + "&auto_dial_level=" + auto_dial_level + "&CalLCID=" + CalLCID + "&secondS=" + VD_live_call_secondS + "&exten=" + session_id;
|
||
xmlhttp.open('POST', 'manager_send.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(custhangup_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
Nactiveext = null;
|
||
Nactiveext = xmlhttp.responseText;
|
||
// alert(xmlhttp.responseText);
|
||
// var HU_debug = xmlhttp.responseText;
|
||
// var HU_debug_array=HU_debug.split(" ");
|
||
// if (HU_debug_array[0] == 'Call')
|
||
// {
|
||
// alert(xmlhttp.responseText);
|
||
// }
|
||
|
||
}
|
||
}
|
||
process_post_hangup=1;
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
else {process_post_hangup=1;}
|
||
if (process_post_hangup==1)
|
||
{
|
||
VD_live_customer_call = 0;
|
||
VD_live_call_secondS = 0;
|
||
MD_ring_secondS = 0;
|
||
CalLCID = '';
|
||
|
||
// UPDATE VICIΚΛΗΣΗ_LOG ENTRY FOR THIS ΚΛΗΣΗ PROCESS
|
||
DialLog("end");
|
||
if (dispowindow == 'NO')
|
||
{
|
||
open_dispo_screen=0;
|
||
}
|
||
else
|
||
{
|
||
if (auto_dial_level == 0)
|
||
{
|
||
if (document.vicidial_form.DiaLAltPhonE.checked==true)
|
||
{
|
||
reselect_alt_dial = 1;
|
||
open_dispo_screen=0;
|
||
}
|
||
else
|
||
{
|
||
reselect_alt_dial = 0;
|
||
open_dispo_screen=1;
|
||
}
|
||
}
|
||
else
|
||
{
|
||
if (document.vicidial_form.DiaLAltPhonE.checked==true)
|
||
{
|
||
reselect_alt_dial = 1;
|
||
open_dispo_screen=0;
|
||
auto_dial_level=0;
|
||
manual_dial_in_progress=1;
|
||
auto_dial_alt_dial=1;
|
||
}
|
||
else
|
||
{
|
||
reselect_alt_dial = 0;
|
||
open_dispo_screen=1;
|
||
}
|
||
}
|
||
}
|
||
|
||
// DEACTIVATE CHANNEL-DEPENDANT BUTTONS AND VARIABLES
|
||
document.vicidial_form.callchannel.value = '';
|
||
document.vicidial_form.callserverip.value = '';
|
||
lastcustchannel='';
|
||
lastcustserverip='';
|
||
|
||
if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
|
||
document.getElementById("WebFormSpan").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_webform_OFF_el.gif\" border=0 alt=\"Σελίδα Διαδικτύου\">";
|
||
document.getElementById("ParkControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_parkcall_OFF_el.gif\" border=0 alt=\"Στάθμευση Κλήσης\">";
|
||
document.getElementById("HangupControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_hangupcustomer_OFF_el.gif\" border=0 alt=\"΄Κλείσιμο Πελάτη\">";
|
||
document.getElementById("XferControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_transferconf_OFF_el.gif\" border=0 alt=\"Μεταφορά - διάσκεψη\">";
|
||
document.getElementById("LocalCloser").innerHTML = "<IMG SRC=\"../agc/images/vdc_XB_localcloser_OFF_el.gif\" border=0 alt=\"ΤΟΠΙΚΟΣ CLOSER\">";
|
||
document.getElementById("InternalCloser").innerHTML = "<IMG SRC=\"../agc/images/vdc_XB_internalcloser_OFF_el.gif\" border=0 alt=\"ΕΣΩΤΕΡΙΚΟΣ CLOSER\">";
|
||
document.getElementById("DialBlindTransfer").innerHTML = "<IMG SRC=\"../agc/images/vdc_XB_blindtransfer_OFF_el.gif\" border=0 alt=\"Τυφλή μεταφορά κλήσης\">";
|
||
document.getElementById("DialBlindVMail").innerHTML = "<IMG SRC=\"../agc/images/vdc_XB_ammessage_OFF.gif\" border=0 alt=\"Blind Transfer VMail Message\">";
|
||
|
||
document.vicidial_form.custdatetime.value = '';
|
||
|
||
if (auto_dial_level == 0)
|
||
{
|
||
if (document.vicidial_form.DiaLAltPhonE.checked==true)
|
||
{
|
||
reselect_alt_dial = 1;
|
||
}
|
||
else
|
||
{
|
||
document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_el.gif\" border=0 alt=\"Κλήση επόμενου αριθμού\"></a>";
|
||
reselect_alt_dial = 0;
|
||
}
|
||
}
|
||
else
|
||
{
|
||
if (document.vicidial_form.DiaLAltPhonE.checked==true)
|
||
{
|
||
reselect_alt_dial = 1;
|
||
}
|
||
else
|
||
{
|
||
document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
|
||
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
|
||
reselect_alt_dial = 0;
|
||
}
|
||
}
|
||
|
||
ShoWTransferMain('OFF');
|
||
|
||
}
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Send Hangup command for 3rd party call connected to the conference now to Manager
|
||
function xfercall_send_hangup()
|
||
{
|
||
var xferchannel = document.vicidial_form.xferchannel.value;
|
||
var xfer_channel = lastxferchannel;
|
||
var process_post_hangup=0;
|
||
if (MD_channel_look==1)
|
||
{
|
||
MD_channel_look=0;
|
||
DialTimeHangup();
|
||
}
|
||
if (xferchannel.length > 3)
|
||
{
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
var queryCID = "HXvdcW" + epoch_sec + user_abb;
|
||
var hangupvalue = xfer_channel;
|
||
custhangup_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=Hangup&format=text&user=" + user + "&pass=" + pass + "&channel=" + hangupvalue + "&queryCID=" + queryCID;
|
||
xmlhttp.open('POST', 'manager_send.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(custhangup_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
Nactiveext = null;
|
||
Nactiveext = xmlhttp.responseText;
|
||
// alert(xmlhttp.responseText);
|
||
}
|
||
}
|
||
process_post_hangup=1;
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
else {process_post_hangup=1;}
|
||
if (process_post_hangup==1)
|
||
{
|
||
XD_live_customer_call = 0;
|
||
XD_live_call_secondS = 0;
|
||
MD_ring_secondS = 0;
|
||
MD_channel_look=0;
|
||
XDnextCID = '';
|
||
XDcheck = '';
|
||
xferchannellive=0;
|
||
|
||
// DEACTIVATE CHANNEL-DEPENDANT BUTTONS AND VARIABLES
|
||
document.vicidial_form.xferchannel.value = "";
|
||
lastxferchannel='';
|
||
|
||
document.getElementById("Leave3WayCall").innerHTML ="<IMG SRC=\"../agc/images/vdc_XB_leave3waycall_OFF_el.gif\" border=0 alt=\"ΑΠΟΧΩΡΗΣΗ 3μελής ΚΛΗΣΗΣ\">";
|
||
|
||
document.getElementById("DialWithCustomer").innerHTML ="<a href=\"#\" onclick=\"SendManualDial('YES');return false;\"><IMG SRC=\"../agc/images/vdc_XB_dialwithcustomer_el.gif\" border=0 alt=\"Κλήση με τον πελάτη\"></a>";
|
||
|
||
document.getElementById("ParkCustomerDial").innerHTML ="<a href=\"#\" onclick=\"xfer_park_dial();return false;\"><IMG SRC=\"../agc/images/vdc_XB_parkcustomerdial_el.gif\" border=0 alt=\"Στάθμευση κλήσης πελάτη\"></a>";
|
||
|
||
document.getElementById("HangupXferLine").innerHTML ="<IMG SRC=\"../agc/images/vdc_XB_hangupxferline_OFF_el.gif\" border=0 alt=\"Κλείσιμο Γραμμής Xfer\">";
|
||
|
||
document.getElementById("HangupBothLines").innerHTML ="<a href=\"#\" onclick=\"bothcall_send_hangup();return false;\"><IMG SRC=\"../agc/images/vdc_XB_hangupbothlines_el.gif\" border=0 alt=\"Κλείσιμο και τις δύο γραμμές\"></a>";
|
||
}
|
||
}
|
||
|
||
// ################################################################################
|
||
// Send Hangup command for any Local call that is not in the quiet(7) entry - used to stop manual dials even if no connect
|
||
function DialTimeHangup()
|
||
{
|
||
MD_channel_look=0;
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
var queryCID = "HTvdcW" + epoch_sec + user_abb;
|
||
custhangup_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=HangupConfDial&format=text&user=" + user + "&pass=" + pass + "&exten=" + session_id + "&ext_context=" + ext_context + "&queryCID=" + queryCID;
|
||
xmlhttp.open('POST', 'manager_send.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(custhangup_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
Nactiveext = null;
|
||
Nactiveext = xmlhttp.responseText;
|
||
// alert(xmlhttp.responseText);
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Update vicidial_list lead record with all altered values from form
|
||
function CustomerData_update()
|
||
{
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
VLupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=updateLEAD&format=text&user=" + user + "&pass=" + pass +
|
||
"&lead_id=" + document.vicidial_form.lead_id.value +
|
||
"&vendor_lead_code=" + document.vicidial_form.vendor_lead_code.value +
|
||
"&phone_number=" + document.vicidial_form.phone_number.value +
|
||
"&title=" + document.vicidial_form.title.value +
|
||
"&first_name=" + document.vicidial_form.first_name.value +
|
||
"&middle_initial=" + document.vicidial_form.middle_initial.value +
|
||
"&last_name=" + document.vicidial_form.last_name.value +
|
||
"&address1=" + document.vicidial_form.address1.value +
|
||
"&address2=" + document.vicidial_form.address2.value +
|
||
"&address3=" + document.vicidial_form.address3.value +
|
||
"&city=" + document.vicidial_form.city.value +
|
||
"&state=" + document.vicidial_form.state.value +
|
||
"&province=" + document.vicidial_form.province.value +
|
||
"&postal_code=" + document.vicidial_form.postal_code.value +
|
||
"&country_code=" + document.vicidial_form.country_code.value +
|
||
"&gender=" + document.vicidial_form.gender.value +
|
||
"&date_of_birth=" + document.vicidial_form.date_of_birth.value +
|
||
"&alt_phone=" + document.vicidial_form.alt_phone.value +
|
||
"&email=" + document.vicidial_form.email.value +
|
||
"&security_phrase=" + document.vicidial_form.security_phrase.value +
|
||
"&comments=" + document.vicidial_form.comments.value;
|
||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(VLupdate_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
// alert(xmlhttp.responseText);
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
|
||
}
|
||
|
||
// ################################################################################
|
||
// Generate the Call Disposition Chooser panel
|
||
function DispoSelectContent_create(taskDSgrp,taskDSstage)
|
||
{
|
||
AgentDispoing = 1;
|
||
var VD_statuses_ct_half = parseInt(VD_statuses_ct / 2);
|
||
var dispo_HTML = "<table cellpadding=5 cellspacing=5 width=500><tr><td colspan=2><B> ΚΛΗΣΗ DISPOSITION</B></td></tr><tr><td bgcolor=\"#99FF99\" height=300 width=240 valign=top><font class=\"log_text\"><span id=DispoSelectA>";
|
||
var loop_ct = 0;
|
||
while (loop_ct < VD_statuses_ct)
|
||
{
|
||
if (taskDSgrp == VARstatuses[loop_ct])
|
||
{
|
||
dispo_HTML = dispo_HTML + "<font size=3 style=\"BACKGROUND-COLOR: #FFFFCC\"><b><a href=\"#\" onclick=\"DispoSelect_submit();return false;\">" + VARstatuses[loop_ct] + " - " + VARstatusnames[loop_ct] + "</a></b></font><BR><BR>";
|
||
}
|
||
else
|
||
{
|
||
dispo_HTML = dispo_HTML + "<a href=\"#\" onclick=\"DispoSelectContent_create('" + VARstatuses[loop_ct] + "','ADD');return false;\">" + VARstatuses[loop_ct] + " - " + VARstatusnames[loop_ct] + "</a><BR><BR>";
|
||
}
|
||
if (loop_ct == VD_statuses_ct_half)
|
||
{dispo_HTML = dispo_HTML + "</span></font></td><td bgcolor=\"#99FF99\" height=300 width=240 valign=top><font class=\"log_text\"><span id=DispoSelectB>";}
|
||
loop_ct++;
|
||
}
|
||
dispo_HTML = dispo_HTML + "</span></font></td></tr></table>";
|
||
|
||
if (taskDSstage == 'ReSET') {document.vicidial_form.DispoSelection.value = '';}
|
||
else {document.vicidial_form.DispoSelection.value = taskDSgrp;}
|
||
|
||
document.getElementById("DispoSelectContent").innerHTML = dispo_HTML;
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// open web form, then submit disposition
|
||
function WeBForMDispoSelect_submit()
|
||
{
|
||
var DispoChoice = document.vicidial_form.DispoSelection.value;
|
||
|
||
if (DispoChoice.length < 1) {alert("Πρέπει να επιλέξετε ένα τερματισμό");}
|
||
else
|
||
{
|
||
document.getElementById("CusTInfOSpaN").innerHTML = "";
|
||
document.getElementById("CusTInfOSpaN").style.background = panel_bgcolor;
|
||
|
||
LeaDDispO = DispoChoice;
|
||
|
||
WebFormRefresH();
|
||
|
||
window.open(VDIC_web_form_address + "" + web_form_vars, 'webform', 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
|
||
|
||
DispoSelect_submit();
|
||
}
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Update vicidial_list lead record with disposition selection
|
||
function DispoSelect_submit()
|
||
{
|
||
|
||
var DispoChoice = document.vicidial_form.DispoSelection.value;
|
||
|
||
if (DispoChoice.length < 1) {alert("Πρέπει να επιλέξετε ένα τερματισμό");}
|
||
else
|
||
{
|
||
document.getElementById("CusTInfOSpaN").innerHTML = "";
|
||
document.getElementById("CusTInfOSpaN").style.background = panel_bgcolor;
|
||
|
||
if ( (DispoChoice == 'CALLBK') && (scheduled_callbacks > 0) ) {showDiv('CallBackSelectBox');}
|
||
else
|
||
{
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
DSupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=updateDISPO&format=text&user=" + user + "&pass=" + pass + "&dispo_choice=" + DispoChoice + "&lead_id=" + document.vicidial_form.lead_id.value + "&campaign=" + campaign + "&auto_dial_level=" + auto_dial_level + "&agent_log_id=" + agent_log_id + "&CallBackDatETimE=" + CallBackDatETimE + "&list_id=" + document.vicidial_form.list_id.value + "&recipient=" + CallBackrecipient + "&use_internal_dnc=" + use_internal_dnc + "&comments=" + CallBackCommenTs;
|
||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(DSupdate_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
var check_dispo = null;
|
||
check_dispo = xmlhttp.responseText;
|
||
// alert(xmlhttp.responseText);
|
||
var check_DS_array=check_dispo.split("\n");
|
||
if (check_DS_array[1] == 'Next agent_log_id:')
|
||
{
|
||
agent_log_id = check_DS_array[2];
|
||
}
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
// CLEAR ALL FORM VARIABLES
|
||
document.vicidial_form.lead_id.value ='';
|
||
document.vicidial_form.vendor_lead_code.value='';
|
||
document.vicidial_form.list_id.value ='';
|
||
document.vicidial_form.gmt_offset_now.value ='';
|
||
document.vicidial_form.phone_code.value ='';
|
||
document.vicidial_form.phone_number.value ='';
|
||
document.vicidial_form.title.value ='';
|
||
document.vicidial_form.first_name.value ='';
|
||
document.vicidial_form.middle_initial.value ='';
|
||
document.vicidial_form.last_name.value ='';
|
||
document.vicidial_form.address1.value ='';
|
||
document.vicidial_form.address2.value ='';
|
||
document.vicidial_form.address3.value ='';
|
||
document.vicidial_form.city.value ='';
|
||
document.vicidial_form.state.value ='';
|
||
document.vicidial_form.province.value ='';
|
||
document.vicidial_form.postal_code.value ='';
|
||
document.vicidial_form.country_code.value ='';
|
||
document.vicidial_form.gender.value ='';
|
||
document.vicidial_form.date_of_birth.value ='';
|
||
document.vicidial_form.alt_phone.value ='';
|
||
document.vicidial_form.email.value ='';
|
||
document.vicidial_form.security_phrase.value='';
|
||
document.vicidial_form.comments.value ='';
|
||
document.vicidial_form.called_count.value ='';
|
||
VDCL_group_id = '';
|
||
fronter = '';
|
||
|
||
if (manual_dial_in_progress==1)
|
||
{
|
||
manual_dial_finished();
|
||
}
|
||
hideDiv('DispoSelectBox');
|
||
hideDiv('DispoButtonHideA');
|
||
hideDiv('DispoButtonHideB');
|
||
hideDiv('DispoButtonHideC');
|
||
document.getElementById("DispoSelectBox").style.top = 1;
|
||
document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMinimize()\">ελαχιστοποιήστε</a>";
|
||
document.getElementById("DispoSelectHAspan").innerHTML = "<a href=\"#\" onclick=\"DispoHanguPAgaiN()\">Ξανακλήσε</a>";
|
||
|
||
CBcommentsBoxhide();
|
||
|
||
AgentDispoing = 0;
|
||
|
||
if (wrapup_waiting == 0)
|
||
{
|
||
if (document.vicidial_form.DispoSelectStop.checked==true)
|
||
{
|
||
if (auto_dial_level != '0')
|
||
{
|
||
AutoDialWaiting = 0;
|
||
AutoDial_ReSume_PauSe("VDADpause","NO");
|
||
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
|
||
}
|
||
VICIDiaL_pause_calling = 1;
|
||
if (dispo_check_all_pause != '1')
|
||
{
|
||
document.vicidial_form.DispoSelectStop.checked=false;
|
||
}
|
||
}
|
||
else
|
||
{
|
||
if (auto_dial_level != '0')
|
||
{
|
||
AutoDialWaiting = 1;
|
||
AutoDial_ReSume_PauSe("VDADready","NO");
|
||
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_ready;
|
||
}
|
||
}
|
||
}
|
||
}
|
||
}
|
||
}
|
||
|
||
// ################################################################################
|
||
// Populate the dtmf and xfer number for each preset link in xfer-conf frame
|
||
function DtMf_PreSet_a()
|
||
{
|
||
document.vicidial_form.conf_dtmf.value = CalL_XC_a_Dtmf;
|
||
document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber;
|
||
}
|
||
function DtMf_PreSet_b()
|
||
{
|
||
document.vicidial_form.conf_dtmf.value = CalL_XC_b_Dtmf;
|
||
document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber;
|
||
}
|
||
// ################################################################################
|
||
// Παρουσίαση message that customer has hungup the call before agent has
|
||
function CustomerChanneLGone()
|
||
{
|
||
showDiv('CustomerGoneBox');
|
||
|
||
document.vicidial_form.callchannel.value = '';
|
||
document.vicidial_form.callserverip.value = '';
|
||
document.getElementById("CustomerGoneChanneL").innerHTML = lastcustchannel;
|
||
if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
|
||
WaitingForNextStep=1;
|
||
}
|
||
function CustomerGoneOK()
|
||
{
|
||
hideDiv('CustomerGoneBox');
|
||
WaitingForNextStep=0;
|
||
custchannellive=0;
|
||
}
|
||
function CustomerGoneHangup()
|
||
{
|
||
hideDiv('CustomerGoneBox');
|
||
WaitingForNextStep=0;
|
||
custchannellive=0;
|
||
|
||
dialedcall_send_hangup();
|
||
}
|
||
// ################################################################################
|
||
// Παρουσίαση message that there are no voice channels in the VICIΚΛΗΣΗ session
|
||
function NoneInSession()
|
||
{
|
||
showDiv('NoneInSessionBox');
|
||
|
||
document.getElementById("NoneInSessionID").innerHTML = session_id;
|
||
WaitingForNextStep=1;
|
||
}
|
||
function NoneInSessionOK()
|
||
{
|
||
hideDiv('NoneInSessionBox');
|
||
WaitingForNextStep=0;
|
||
nochannelinsession=0;
|
||
}
|
||
function NoneInSessionCalL()
|
||
{
|
||
hideDiv('NoneInSessionBox');
|
||
WaitingForNextStep=0;
|
||
nochannelinsession=0;
|
||
|
||
if (protocol == 'EXTERNAL')
|
||
{
|
||
var protodial = 'Local';
|
||
var extendial = extension + "@" + ext_context;
|
||
}
|
||
else
|
||
{
|
||
var protodial = protocol;
|
||
var extendial = extension;
|
||
}
|
||
var originatevalue = protodial + "/" + extendial;
|
||
var queryCID = "ACagcW" + epoch_sec + user_abb;
|
||
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
VMCoriginate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=Originate&format=text&channel=" + originatevalue + "&queryCID=" + queryCID + "&exten=" + session_id + "&ext_context=" + ext_context + "&ext_priority=1";
|
||
xmlhttp.open('POST', 'manager_send.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(VMCoriginate_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
// alert(xmlhttp.responseText);
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
if (auto_dial_level > 0)
|
||
{
|
||
AutoDial_ReSume_PauSe("VDADpause","NO");
|
||
}
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Generate the Closer In Group Chooser panel
|
||
function CloserSelectContent_create()
|
||
{
|
||
if (VU_agent_choose_ingroups == '1')
|
||
{
|
||
var live_CSC_HTML = "<table cellpadding=5 cellspacing=5 width=500><tr><td><B>ΟΜΑΔΕΣ ΠΟΥ ΔΕΝ ΕΧΟΥΝ ΕΠΙΛΕΓΕΙ</B></td><td><B>ΕΠΙΛΕΓΜΕΝΕΣ ΟΜΑΔΕΣ</B></td></tr><tr><td bgcolor=\"#99FF99\" height=300 width=240 valign=top><font class=\"log_text\"><span id=CloserSelectAdd>";
|
||
var loop_ct = 0;
|
||
while (loop_ct < INgroupCOUNT)
|
||
{
|
||
live_CSC_HTML = live_CSC_HTML + "<a href=\"#\" onclick=\"CloserSelect_change('" + VARingroups[loop_ct] + "','ADD');return false;\">" + VARingroups[loop_ct] + "<BR>";
|
||
loop_ct++;
|
||
}
|
||
live_CSC_HTML = live_CSC_HTML + "</span></font></td><td bgcolor=\"#99FF99\" height=300 width=240 valign=top><font class=\"log_text\"><span id=CloserSelectDelete></span></font></td></tr></table>";
|
||
|
||
document.vicidial_form.CloserSelectList.value = '';
|
||
document.getElementById("CloserSelectContent").innerHTML = live_CSC_HTML;
|
||
}
|
||
else
|
||
{
|
||
VU_agent_choose_ingroups_DV = "MGRLOCK";
|
||
var live_CSC_HTML = "Manager has selected groups for you<BR>";
|
||
document.vicidial_form.CloserSelectList.value = '';
|
||
document.getElementById("CloserSelectContent").innerHTML = live_CSC_HTML;
|
||
}
|
||
}
|
||
|
||
// ################################################################################
|
||
// Move a Closer In Group record to the selected column or reverse
|
||
function CloserSelect_change(taskCSgrp,taskCSchange)
|
||
{
|
||
var CloserSelectListValue = document.vicidial_form.CloserSelectList.value;
|
||
var CSCchange = 0;
|
||
var regCS = new RegExp(" "+taskCSgrp+" ","ig");
|
||
if ( (CloserSelectListValue.match(regCS)) && (CloserSelectListValue.length > 3) )
|
||
{
|
||
if (taskCSchange == 'DELETE') {CSCchange = 1;}
|
||
}
|
||
else
|
||
{
|
||
if (taskCSchange == 'ADD') {CSCchange = 1;}
|
||
}
|
||
|
||
// alert(taskCSgrp+"|"+taskCSchange+"|"+CloserSelectListValue.length+"|"+CSCchange+"|"+CSCcolumn)
|
||
|
||
if (CSCchange==1)
|
||
{
|
||
var loop_ct = 0;
|
||
var CSCcolumn = '';
|
||
var live_CSC_HTML_ADD = '';
|
||
var live_CSC_HTML_DELETE = '';
|
||
var live_CSC_LIST_value = " ";
|
||
while (loop_ct < INgroupCOUNT)
|
||
{
|
||
var regCSL = new RegExp(" "+VARingroups[loop_ct]+" ","ig");
|
||
if (CloserSelectListValue.match(regCSL)) {CSCcolumn = 'DELETE';}
|
||
else {CSCcolumn = 'ADD';}
|
||
if ( (VARingroups[loop_ct] == taskCSgrp) && (taskCSchange == 'DELETE') ) {CSCcolumn = 'ADD';}
|
||
if ( (VARingroups[loop_ct] == taskCSgrp) && (taskCSchange == 'ADD') ) {CSCcolumn = 'DELETE';}
|
||
|
||
|
||
if (CSCcolumn == 'DELETE')
|
||
{
|
||
live_CSC_HTML_DELETE = live_CSC_HTML_DELETE + "<a href=\"#\" onclick=\"CloserSelect_change('" + VARingroups[loop_ct] + "','DELETE');return false;\">" + VARingroups[loop_ct] + "<BR>";
|
||
live_CSC_LIST_value = live_CSC_LIST_value + VARingroups[loop_ct] + " ";
|
||
}
|
||
else
|
||
{
|
||
live_CSC_HTML_ADD = live_CSC_HTML_ADD + "<a href=\"#\" onclick=\"CloserSelect_change('" + VARingroups[loop_ct] + "','ADD');return false;\">" + VARingroups[loop_ct] + "<BR>";
|
||
}
|
||
loop_ct++;
|
||
}
|
||
|
||
document.vicidial_form.CloserSelectList.value = live_CSC_LIST_value;
|
||
document.getElementById("CloserSelectAdd").innerHTML = live_CSC_HTML_ADD;
|
||
document.getElementById("CloserSelectDelete").innerHTML = live_CSC_HTML_DELETE;
|
||
}
|
||
}
|
||
|
||
// ################################################################################
|
||
// Update vicidial_live_agents record with closer in group choices
|
||
function CloserSelect_submit()
|
||
{
|
||
if (document.vicidial_form.CloserSelectBlended.checked==true)
|
||
{VICIDiaL_closer_blended = 1;}
|
||
|
||
var CloserSelectChoices = document.vicidial_form.CloserSelectList.value;
|
||
|
||
if (VU_agent_choose_ingroups_DV == "MGRLOCK")
|
||
{CloserSelectChoices = "MGRLOCK";}
|
||
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
CSCupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=regCLOSER&format=text&user=" + user + "&pass=" + pass + "&comments=" + VU_agent_choose_ingroups_DV + "&closer_choice=" + CloserSelectChoices + "-";
|
||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(CSCupdate_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
// alert(xmlhttp.responseText);
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
|
||
hideDiv('CloserSelectBox');
|
||
MainPanelToFront();
|
||
CloserSelecting = 0;
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Log the user out of the system, if active call or active dial is occuring, don't let them.
|
||
function LogouT()
|
||
{
|
||
if (MD_channel_look==1)
|
||
{alert("Δεν μπορείτε να αποσυνδεθείτε κατά τη διάρκεια μιας προσπάθειας κλήσεως. \nΠεριμένετε 50 δευτερόλεπτα την κλήση για να αποτύχει εάν δεν απαντέται");}
|
||
else
|
||
{
|
||
if (VD_live_customer_call==1)
|
||
{
|
||
alert("Υπάρχει ΑΚΟΜΑ μια ΚΛΗΣΗ ΕΝΕΡΓΗ! Τερματίστε την κλήση και μετά μπορείτε να αποσυνδεθείτε.\n" + VD_live_customer_call);
|
||
}
|
||
else
|
||
{
|
||
var xmlhttp=false;
|
||
/*@cc_on @*/
|
||
/*@if (@_jscript_version >= 5)
|
||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||
// and security blocked creation of the objects.
|
||
try {
|
||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||
} catch (e) {
|
||
try {
|
||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||
} catch (E) {
|
||
xmlhttp = false;
|
||
}
|
||
}
|
||
@end @*/
|
||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||
{
|
||
xmlhttp = new XMLHttpRequest();
|
||
}
|
||
if (xmlhttp)
|
||
{
|
||
VDlogout_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=userLOGout&format=text&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&no_delete_sessions=" + no_delete_sessions;
|
||
xmlhttp.open('POST', 'vdc_db_query.php');
|
||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||
xmlhttp.send(VDlogout_query);
|
||
xmlhttp.onreadystatechange = function()
|
||
{
|
||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||
{
|
||
// alert(xmlhttp.responseText);
|
||
}
|
||
}
|
||
delete xmlhttp;
|
||
}
|
||
|
||
hideDiv('MainPanel');
|
||
showDiv('LogouTBox');
|
||
|
||
document.getElementById("LogouTBoxLink").innerHTML = "<a href=\"" + agcPAGE + "?relogin=YES&session_epoch=" + epoch_sec + "&session_id=" + session_id + "&session_name=" + session_name + "&VD_login=" + user + "&VD_campaign=" + campaign + "&phone_login=" + phone_login + "&phone_pass=" + phone_pass + "&VD_pass=" + pass + "\">ΕΠΙΛΕΞΤΕ ΕΔΩ ΓΙΑ ΝΑ ΣΥΝΔΕΘΕΙΤΕ ΠΑΛΙ</a>\n";
|
||
|
||
logout_stop_timeouts = 1;
|
||
|
||
// window.location= agcPAGE + "?relogin=YES&session_epoch=" + epoch_sec + "&session_id=" + session_id + "&session_name=" + session_name + "&VD_login=" + user + "&VD_campaign=" + campaign + "&phone_login=" + phone_login + "&phone_pass=" + phone_pass + "&VD_pass=" + pass;
|
||
|
||
}
|
||
}
|
||
|
||
}
|
||
|
||
// ################################################################################
|
||
// hotkeypress function to bind hotkeys defined in the campaign to dispositions
|
||
function hotkeypress(evt)
|
||
{
|
||
enter_disable();
|
||
if ( (hot_keys_active==1) && (VD_live_customer_call==1) )
|
||
{
|
||
var e = evt? evt : window.event;
|
||
if(!e) return;
|
||
var key = 0;
|
||
if (e.keyCode) { key = e.keyCode; } // for moz/fb, if keyCode==0 use 'which'
|
||
else if (typeof(e.which)!= 'undefined') { key = e.which; }
|
||
//
|
||
var HKdispo = hotkeys[String.fromCharCode(key)];
|
||
if (HKdispo)
|
||
{
|
||
document.vicidial_form.inert_button.focus();
|
||
document.vicidial_form.inert_button.blur();
|
||
CustomerData_update();
|
||
HKdispo_display = 4;
|
||
HKfinish=1;
|
||
var HKdispo_ary = HKdispo.split(" ----- ");
|
||
document.getElementById("HotKeyDispo").innerHTML = HKdispo_ary[0] + " - " + HKdispo_ary[1];
|
||
showDiv('HotKeyActionBox');
|
||
hideDiv('HotKeyEntriesBox');
|
||
document.vicidial_form.DispoSelection.value = HKdispo_ary[0];
|
||
dialedcall_send_hangup('NO');
|
||
// DispoSelect_submit();
|
||
// AutoDialWaiting = 1;
|
||
// AutoDial_ReSume_PauSe("VDADready");
|
||
// alert(HKdispo + " - " + HKdispo_ary[0] + " - " + HKdispo_ary[1]);
|
||
}
|
||
}
|
||
}
|
||
|
||
// ################################################################################
|
||
// disable enter/return keys to not clear out vars στο customer info
|
||
function enter_disable(evt)
|
||
{
|
||
var e = evt? evt : window.event;
|
||
if(!e) return;
|
||
var key = 0;
|
||
if (e.keyCode) { key = e.keyCode; } // for moz/fb, if keyCode==0 use 'which'
|
||
else if (typeof(e.which)!= 'undefined') { key = e.which; }
|
||
return key != 13;
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// decode the scripttext and scriptname so that it can be didsplayed
|
||
function URLDecode(encodedvar,scriptformat)
|
||
{
|
||
// Replace %ZZ with equivalent character
|
||
// Put [ERR] in output if %ZZ is invalid.
|
||
var HEXCHAR = "0123456789ABCDEFabcdef";
|
||
var encoded = encodedvar;
|
||
decoded = '';
|
||
var i = 0;
|
||
if (scriptformat == 'YES')
|
||
{
|
||
var RGvendor_lead_code = new RegExp("--A--vendor_lead_code--B--","g");
|
||
var RGsource_id = new RegExp("--A--source_id--B--","g");
|
||
var RGlist_id = new RegExp("--A--list_id--B--","g");
|
||
var RGgmt_offset_now = new RegExp("--A--gmt_offset_now--B--","g");
|
||
var RGcalled_since_last_reset = new RegExp("--A--called_since_last_reset--B--","g");
|
||
var RGphone_code = new RegExp("--A--phone_code--B--","g");
|
||
var RGphone_number = new RegExp("--A--phone_number--B--","g");
|
||
var RGtitle = new RegExp("--A--title--B--","g");
|
||
var RGfirst_name = new RegExp("--A--first_name--B--","g");
|
||
var RGmiddle_initial = new RegExp("--A--middle_initial--B--","g");
|
||
var RGlast_name = new RegExp("--A--last_name--B--","g");
|
||
var RGaddress1 = new RegExp("--A--address1--B--","g");
|
||
var RGaddress2 = new RegExp("--A--address2--B--","g");
|
||
var RGaddress3 = new RegExp("--A--address3--B--","g");
|
||
var RGcity = new RegExp("--A--city--B--","g");
|
||
var RGstate = new RegExp("--A--state--B--","g");
|
||
var RGprovince = new RegExp("--A--province--B--","g");
|
||
var RGpostal_code = new RegExp("--A--postal_code--B--","g");
|
||
var RGcountry_code = new RegExp("--A--country_code--B--","g");
|
||
var RGgender = new RegExp("--A--gender--B--","g");
|
||
var RGdate_of_birth = new RegExp("--A--date_of_birth--B--","g");
|
||
var RGalt_phone = new RegExp("--A--alt_phone--B--","g");
|
||
var RGemail = new RegExp("--A--email--B--","g");
|
||
var RGsecurity_phrase = new RegExp("--A--security_phrase--B--","g");
|
||
var RGcomments = new RegExp("--A--comments--B--","g");
|
||
var RGfullname = new RegExp("--A--fullname--B--","g");
|
||
var RGfronter = new RegExp("--A--fronter--B--","g");
|
||
var RGuser = new RegExp("--A--user--B--","g");
|
||
var RGnl = new RegExp("\n","g");
|
||
|
||
encoded = encoded.replace(RGvendor_lead_code, document.vicidial_form.vendor_lead_code.value);
|
||
encoded = encoded.replace(RGsource_id, "");
|
||
encoded = encoded.replace(RGlist_id, document.vicidial_form.list_id.value);
|
||
encoded = encoded.replace(RGgmt_offset_now, document.vicidial_form.gmt_offset_now.value);
|
||
encoded = encoded.replace(RGcalled_since_last_reset, "");
|
||
encoded = encoded.replace(RGphone_code, document.vicidial_form.phone_code.value);
|
||
encoded = encoded.replace(RGphone_number, document.vicidial_form.phone_number.value);
|
||
encoded = encoded.replace(RGtitle, document.vicidial_form.title.value);
|
||
encoded = encoded.replace(RGfirst_name, document.vicidial_form.first_name.value);
|
||
encoded = encoded.replace(RGmiddle_initial, document.vicidial_form.middle_initial.value);
|
||
encoded = encoded.replace(RGlast_name, document.vicidial_form.last_name.value);
|
||
encoded = encoded.replace(RGaddress1, document.vicidial_form.address1.value);
|
||
encoded = encoded.replace(RGaddress2, document.vicidial_form.address2.value);
|
||
encoded = encoded.replace(RGaddress3, document.vicidial_form.address3.value);
|
||
encoded = encoded.replace(RGcity, document.vicidial_form.city.value);
|
||
encoded = encoded.replace(RGstate, document.vicidial_form.state.value);
|
||
encoded = encoded.replace(RGprovince, document.vicidial_form.province.value);
|
||
encoded = encoded.replace(RGpostal_code, document.vicidial_form.postal_code.value);
|
||
encoded = encoded.replace(RGcountry_code, document.vicidial_form.country_code.value);
|
||
encoded = encoded.replace(RGgender, document.vicidial_form.gender.value);
|
||
encoded = encoded.replace(RGdate_of_birth, document.vicidial_form.date_of_birth.value);
|
||
encoded = encoded.replace(RGalt_phone, document.vicidial_form.alt_phone.value);
|
||
encoded = encoded.replace(RGemail, document.vicidial_form.email.value);
|
||
encoded = encoded.replace(RGsecurity_phrase, document.vicidial_form.security_phrase.value);
|
||
encoded = encoded.replace(RGcomments, document.vicidial_form.comments.value);
|
||
encoded = encoded.replace(RGfullname, LOGfullname);
|
||
encoded = encoded.replace(RGfronter, fronter);
|
||
encoded = encoded.replace(RGuser, user);
|
||
}
|
||
while (i < encoded.length) {
|
||
var ch = encoded.charAt(i);
|
||
if (ch == "%") {
|
||
if (i < (encoded.length-2)
|
||
&& HEXCHAR.indexOf(encoded.charAt(i+1)) != -1
|
||
&& HEXCHAR.indexOf(encoded.charAt(i+2)) != -1 ) {
|
||
decoded += unescape( encoded.substr(i,3) );
|
||
i += 3;
|
||
} else {
|
||
alert( 'Bad escape combo near ...' + encoded.substr(i) );
|
||
decoded += "%[ERR]";
|
||
i++;
|
||
}
|
||
} else {
|
||
decoded += ch;
|
||
i++;
|
||
}
|
||
} // while
|
||
decoded = decoded.replace(RGnl, "<BR>");
|
||
|
||
return false;
|
||
};
|
||
|
||
|
||
|
||
// ################################################################################
|
||
// Move the Dispo frame out of the way and change the link to μεγιστοποιήστε
|
||
function DispoMinimize()
|
||
{
|
||
showDiv('DispoButtonHideA');
|
||
showDiv('DispoButtonHideB');
|
||
showDiv('DispoButtonHideC');
|
||
document.getElementById("DispoSelectBox").style.top = 340;
|
||
document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMaximize()\">μεγιστοποιήστε</a>";
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Move the Dispo frame to the top and change the link to ελαχιστοποιήστε
|
||
function DispoMaximize()
|
||
{
|
||
document.getElementById("DispoSelectBox").style.top = 1;
|
||
document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMinimize()\">ελαχιστοποιήστε</a>";
|
||
hideDiv('DispoButtonHideA');
|
||
hideDiv('DispoButtonHideB');
|
||
hideDiv('DispoButtonHideC');
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Hide the CBcommentsBox span upon click
|
||
function CBcommentsBoxhide()
|
||
{
|
||
CBentry_time = '';
|
||
CBcallback_time = '';
|
||
CBuser = '';
|
||
CBcomments = '';
|
||
document.getElementById("CBcommentsBoxA").innerHTML = "";
|
||
document.getElementById("CBcommentsBoxB").innerHTML = "";
|
||
document.getElementById("CBcommentsBoxC").innerHTML = "";
|
||
document.getElementById("CBcommentsBoxD").innerHTML = "";
|
||
hideDiv('CBcommentsBox');
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Populating the date field in the callback frame prior to submission
|
||
function CB_date_pick(taskdate)
|
||
{
|
||
document.vicidial_form.CallBackDatESelectioN.value = taskdate;
|
||
document.getElementById("CallBackDatEPrinT").innerHTML = taskdate;
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Submitting the callback date and time to the system
|
||
function CallBackDatE_submit()
|
||
{
|
||
CallBackDatEForM = document.vicidial_form.CallBackDatESelectioN.value;
|
||
CallBackCommenTs = document.vicidial_form.CallBackCommenTsField.value;
|
||
if (CallBackDatEForM.length < 2)
|
||
{alert("Πρέπει να επιλέξετε μια ημερομηνία");}
|
||
else
|
||
{
|
||
CallBackTimEHouR = document.vicidial_form.CBT_hour.value;
|
||
CallBackTimEMinuteS = document.vicidial_form.CBT_minute.value;
|
||
CallBackTimEAmpM = document.vicidial_form.CBT_ampm.value;
|
||
if (CallBackTimEHouR == '12')
|
||
{
|
||
if (CallBackTimEAmpM == 'AM')
|
||
{
|
||
CallBackTimEHouR = '00';
|
||
}
|
||
}
|
||
else
|
||
{
|
||
if (CallBackTimEAmpM == 'PM')
|
||
{
|
||
CallBackTimEHouR = CallBackTimEHouR * 1;
|
||
CallBackTimEHouR = (CallBackTimEHouR + 12);
|
||
}
|
||
}
|
||
CallBackDatETimE = CallBackDatEForM + " " + CallBackTimEHouR + ":" + CallBackTimEMinuteS + ":00";
|
||
|
||
document.getElementById("CallBackDatEPrinT").innerHTML = "Επιλέξτε μια ημερομηνία κατωτέρω";
|
||
document.vicidial_form.CallBackDatESelectioN.value = '';
|
||
document.vicidial_form.CallBackCommenTsField.value = '';
|
||
document.vicidial_form.CBT_hour.value = '01';
|
||
document.vicidial_form.CBT_minute.value = '00';
|
||
document.vicidial_form.CBT_ampm.value = 'PM';
|
||
|
||
if (document.vicidial_form.CallBackOnlyMe.checked==true)
|
||
{
|
||
CallBackrecipient = 'USERONLY';
|
||
}
|
||
else
|
||
{
|
||
CallBackrecipient = 'ANYONE';
|
||
}
|
||
document.vicidial_form.CallBackOnlyMe.checked=false;
|
||
|
||
// alert(CallBackDatETimE + "|" + CallBackCommenTs);
|
||
|
||
document.vicidial_form.DispoSelection.value = 'CBHOLD';
|
||
hideDiv('CallBackSelectBox');
|
||
DispoSelect_submit();
|
||
}
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// Finish the wrapup timer early
|
||
function WrapupFinish()
|
||
{
|
||
wrapup_counter=999;
|
||
}
|
||
|
||
|
||
// ################################################################################
|
||
// GLOBAL FUNCTIONS
|
||
function begin_all_refresh()
|
||
{
|
||
<? if ( ($HK_statuses_camp > 0) && ( ($user_level>=$HKuser_level) or ($VU_hotkeys_active > 0) ) ) {echo "document.onkeypress = hotkeypress;\n";} ?>
|
||
all_refresh();
|
||
}
|
||
function start_all_refresh()
|
||
{
|
||
if (VICIDiaL_closer_login_checked==0)
|
||
{
|
||
hideDiv('NothingBox');
|
||
hideDiv('CBcommentsBox');
|
||
hideDiv('HotKeyActionBox');
|
||
hideDiv('HotKeyEntriesBox');
|
||
hideDiv('MainXfeRBox');
|
||
hideDiv('MainPanel');
|
||
hideDiv('ScriptPanel');
|
||
hideDiv('DispoSelectBox');
|
||
hideDiv('LogouTBox');
|
||
hideDiv('CustomerGoneBox');
|
||
hideDiv('NoneInSessionBox');
|
||
hideDiv('WrapupBox');
|
||
hideDiv('TransferMain');
|
||
hideDiv('ΧρήστηςBoxA');
|
||
hideDiv('CallBackSelectBox');
|
||
hideDiv('DispoButtonHideA');
|
||
hideDiv('DispoButtonHideB');
|
||
hideDiv('DispoButtonHideC');
|
||
hideDiv('CallBacKsLisTBox');
|
||
hideDiv('NeWManuaLDiaLBox');
|
||
if (agentonly_callbacks != '1')
|
||
{hideDiv('CallbacksButtons');}
|
||
// if ( (agentcall_manual != '1') && (starting_dial_level > 0) )
|
||
if (agentcall_manual != '1')
|
||
{hideDiv('ManuaLDiaLButtons');}
|
||
if (agentcallsstatus != '1')
|
||
{hideDiv('AgentΚατάστασηSpan');}
|
||
if ( (auto_dial_level != 0) || (manual_dial_preview != 1) )
|
||
{clearDiv('DiaLLeaDPrevieW');}
|
||
if (alt_phone_dialing != 1)
|
||
{clearDiv('DiaLDiaLAltPhonE');}
|
||
document.vicidial_form.LeadLookuP.checked=true;
|
||
|
||
document.getElementById("sessionIDspan").innerHTML = session_id;
|
||
if ( (campaign_recording == 'NEVER') || (campaign_recording == 'ALLFORCE') )
|
||
{
|
||
document.getElementById("RecorDControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_startrecording_OFF.gif\" border=0 alt=\"Εναρξη ηχογράφισης\">";
|
||
}
|
||
if (INgroupCOUNT > 0)
|
||
{
|
||
if (VU_closer_default_blended == 1)
|
||
{document.vicidial_form.CloserSelectBlended.checked=true}
|
||
showDiv('CloserSelectBox');
|
||
var CloserSelecting = 1;
|
||
CloserSelectContent_create();
|
||
}
|
||
else
|
||
{
|
||
hideDiv('CloserSelectBox');
|
||
MainPanelToFront();
|
||
var CloserSelecting = 0;
|
||
}
|
||
VICIDiaL_closer_login_checked = 1;
|
||
}
|
||
else
|
||
{
|
||
|
||
var WaitingForNextStep=0;
|
||
if (CloserSelecting==1) {WaitingForNextStep=1;}
|
||
if (open_dispo_screen==1)
|
||
{
|
||
wrapup_counter=0;
|
||
if (wrapup_δευτερόλεπτα > 0)
|
||
{
|
||
showDiv('WrapupBox');
|
||
wrapup_waiting=1;
|
||
}
|
||
CustomerData_update();
|
||
showDiv('DispoSelectBox');
|
||
DispoSelectContent_create('','ReSET');
|
||
WaitingForNextStep=1;
|
||
open_dispo_screen=0;
|
||
document.getElementById("DispoSelectPhonE").innerHTML = document.vicidial_form.phone_number.value;
|
||
if (auto_dial_level == 0)
|
||
{
|
||
if (document.vicidial_form.DiaLAltPhonE.checked==true)
|
||
{
|
||
reselect_alt_dial = 1;
|
||
document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_el.gif\" border=0 alt=\"Κλήση επόμενου αριθμού\"></a>";
|
||
|
||
document.getElementById("MainStatuSSpan").innerHTML = "Dial Next Call";
|
||
}
|
||
else
|
||
{
|
||
reselect_alt_dial = 0;
|
||
}
|
||
}
|
||
}
|
||
if (AgentDispoing==1)
|
||
{
|
||
WaitingForNextStep=1;
|
||
check_for_conf_calls(session_id, '0');
|
||
}
|
||
if (logout_stop_timeouts==1) {WaitingForNextStep=1;}
|
||
if ( (custchannellive < -30) && (lastcustchannel.length > 3) ) {CustomerChanneLGone();}
|
||
if ( (custchannellive < -10) && (lastcustchannel.length > 3) ) {ReChecKCustoMerChaN();}
|
||
if ( (nochannelinsession > 16) && (check_n > 15) ) {NoneInSession();}
|
||
if (wrapup_δευτερόλεπτα > 0)
|
||
{
|
||
document.getElementById("WrapupTimer").innerHTML = (wrapup_δευτερόλεπτα - wrapup_counter);
|
||
wrapup_counter++;
|
||
if ( (wrapup_counter > wrapup_δευτερόλεπτα) && (document.getElementById("WrapupBox").style.visibility == 'visible') )
|
||
{
|
||
wrapup_waiting=0;
|
||
hideDiv('WrapupBox');
|
||
if (document.vicidial_form.DispoSelectStop.checked==true)
|
||
{
|
||
if (auto_dial_level != '0')
|
||
{
|
||
AutoDialWaiting = 0;
|
||
AutoDial_ReSume_PauSe("VDADpause","NO");
|
||
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
|
||
}
|
||
VICIDiaL_pause_calling = 1;
|
||
if (dispo_check_all_pause != '1')
|
||
{
|
||
document.vicidial_form.DispoSelectStop.checked=false;
|
||
}
|
||
}
|
||
else
|
||
{
|
||
if (auto_dial_level != '0')
|
||
{
|
||
AutoDialWaiting = 1;
|
||
AutoDial_ReSume_PauSe("VDADready","NO");
|
||
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_ready;
|
||
}
|
||
}
|
||
}
|
||
}
|
||
if (WaitingForNextStep==0)
|
||
{
|
||
// check for live channels in conference room and get current datetime
|
||
check_for_conf_calls(session_id, '0');
|
||
if (agentonly_callbacks == '1')
|
||
{CB_count_check++;}
|
||
|
||
if (AutoDialWaiting == 1)
|
||
{
|
||
check_for_auto_incoming();
|
||
}
|
||
// look for a channel name for the manually dialed call
|
||
if (MD_channel_look==1)
|
||
{
|
||
ManualDialCheckChanneL(XDcheck);
|
||
}
|
||
if ( (CB_count_check > 19) && (agentonly_callbacks == '1') )
|
||
{
|
||
CalLBacKsCounTCheck();
|
||
CB_count_check=0;
|
||
}
|
||
if (VD_live_customer_call==1)
|
||
{
|
||
VD_live_call_secondS++;
|
||
document.vicidial_form.SecondS.value = VD_live_call_secondS;
|
||
}
|
||
if (XD_live_customer_call==1)
|
||
{
|
||
XD_live_call_secondS++;
|
||
document.vicidial_form.xferlength.value = XD_live_call_secondS;
|
||
}
|
||
if (HKdispo_display > 0)
|
||
{
|
||
if ( (HKdispo_display == 3) && (HKfinish==1) )
|
||
{
|
||
HKfinish=0;
|
||
DispoSelect_submit();
|
||
// AutoDialWaiting = 1;
|
||
// AutoDial_ReSume_PauSe("VDADready");
|
||
}
|
||
if (HKdispo_display == 1)
|
||
{
|
||
if (hot_keys_active==1)
|
||
{showDiv('HotKeyEntriesBox');}
|
||
hideDiv('HotKeyActionBox');
|
||
}
|
||
HKdispo_display--;
|
||
}
|
||
if (all_record == 'YES')
|
||
{
|
||
if (all_record_count < allcalls_delay)
|
||
{all_record_count++;}
|
||
else
|
||
{
|
||
conf_send_recording('MonitorConf',session_id ,'');
|
||
all_record = 'NO';
|
||
all_record_count=0;
|
||
}
|
||
}
|
||
|
||
|
||
if (active_display==1)
|
||
{
|
||
check_s = check_n.toString();
|
||
if ( (check_s.match(/00$/)) || (check_n<2) )
|
||
{
|
||
// check_for_conf_calls();
|
||
}
|
||
}
|
||
if (check_n<2)
|
||
{
|
||
}
|
||
else
|
||
{
|
||
// check_for_live_calls();
|
||
check_s = check_n.toString();
|
||
if ( (park_refresh > 0) && (check_s.match(/0$|5$/)) )
|
||
{
|
||
// parked_calls_display_refresh();
|
||
}
|
||
}
|
||
}
|
||
}
|
||
setTimeout("all_refresh()", refresh_interval);
|
||
}
|
||
function all_refresh()
|
||
{
|
||
epoch_sec++;
|
||
check_n++;
|
||
var year= t.getYear()
|
||
var month= t.getMonth()
|
||
month++;
|
||
var daym= t.getDate()
|
||
var hours = t.getHours();
|
||
var min = t.getMinutes();
|
||
var sec = t.getSeconds();
|
||
if (year < 1000) {year+=1900}
|
||
if (month< 10) {month= "0" + month}
|
||
if (daym< 10) {daym= "0" + daym}
|
||
if (hours < 10) {hours = "0" + hours;}
|
||
if (min < 10) {min = "0" + min;}
|
||
if (sec < 10) {sec = "0" + sec;}
|
||
var Tyear = (year-2000);
|
||
filedate = year + "" + month + "" + daym + "-" + hours + "" + min + "" + sec;
|
||
tinydate = Tyear + "" + month + "" + daym + "" + hours + "" + min + "" + sec;
|
||
SQLdate = year + "-" + month + "-" + daym + " " + hours + ":" + min + ":" + sec;
|
||
document.getElementById("status").innerHTML = year + "-" + month + "-" + daym + " " + hours + ":" + min + ":" + sec + display_message;
|
||
if (VD_live_customer_call==1)
|
||
{
|
||
var customer_gmt = parseFloat(document.vicidial_form.gmt_offset_now.value);
|
||
var AMPM = 'AM';
|
||
var customer_gmt_diff = (customer_gmt - local_gmt);
|
||
var UnixTimec = (UnixTime + (3600 * customer_gmt_diff));
|
||
var UnixTimeMSc = (UnixTimec * 1000);
|
||
c.setTime(UnixTimeMSc);
|
||
var Cmon= c.getMonth()
|
||
// Cmon++;
|
||
var Cdaym= c.getDate()
|
||
var Chours = c.getHours();
|
||
var Cmin = c.getMinutes();
|
||
var Csec = c.getSeconds();
|
||
if (Cmon < 10) {Cmon= "0" + Cmon}
|
||
if (Cdaym < 10) {Cdaym= "0" + Cdaym}
|
||
if (Chours < 10) {Chours = "0" + Chours;}
|
||
if ( (Cmin < 10) && (Cmin.length < 2) ) {Cmin = "0" + Cmin;}
|
||
if ( (Csec < 10) && (Csec.length < 2) ) {Csec = "0" + Csec;}
|
||
if (Cmon == 0) {Cmon = "ΙΑΝ";}
|
||
if (Cmon == 1) {Cmon = "ΦΕΒ";}
|
||
if (Cmon == 2) {Cmon = "ΜΑΡ";}
|
||
if (Cmon == 3) {Cmon = "ΑΠΡ";}
|
||
if (Cmon == 4) {Cmon = "ΜΆΙ";}
|
||
if (Cmon == 5) {Cmon = "ΙΟΝ";}
|
||
if (Cmon == 6) {Cmon = "ΙΟΛ";}
|
||
if (Cmon == 7) {Cmon = "ΑΥΓ";}
|
||
if (Cmon == 8) {Cmon = "ΣΕΠ";}
|
||
if (Cmon == 9) {Cmon = "ΟΚΤ";}
|
||
if (Cmon == 10) {Cmon = "ΝΟΕ";}
|
||
if (Cmon == 11) {Cmon = "ΔΕΚ";}
|
||
if (Chours > 12) {Chours = (Chours - 12); AMPM = 'PM';}
|
||
if (Cmin < 10) {Cmin = "0" + Cmin;}
|
||
if (Csec < 10) {Csec = "0" + Csec;}
|
||
|
||
var customer_local_time = Cmon + " " + Cdaym + " " + Chours + ":" + Cmin + ":" + Csec + " " + AMPM;
|
||
document.vicidial_form.custdatetime.value = customer_local_time;
|
||
|
||
}
|
||
start_all_refresh();
|
||
}
|
||
function pause() // Pauses the refreshing of the lists
|
||
{active_display=2; display_message=" - ΠΑΥΣΗ ΕΝΕΡΓΗΣ ΟΘΟΝΗΣ - ";}
|
||
function start() // resumes the refreshing of the lists
|
||
{active_display=1; display_message='';}
|
||
function faster() // lowers by 1000 milliseconds the time until the next refresh
|
||
{
|
||
if (refresh_interval>1001)
|
||
{refresh_interval=(refresh_interval - 1000);}
|
||
}
|
||
function slower() // raises by 1000 milliseconds the time until the next refresh
|
||
{
|
||
refresh_interval=(refresh_interval + 1000);
|
||
}
|
||
|
||
// activeext-specific functions
|
||
function activeext_force_refresh() // forces immediate refresh of list content
|
||
{getactiveext();}
|
||
function activeext_order_asc() // changes order of activeext list to ascending
|
||
{
|
||
activeext_order="asc"; getactiveext();
|
||
desc_order_HTML ='<a href="#" onclick="activeext_order_desc();return false;">ΤΑΞΙΝ</a>';
|
||
document.getElementById("activeext_order").innerHTML = desc_order_HTML;
|
||
}
|
||
function activeext_order_desc() // changes order of activeext list to descending
|
||
{
|
||
activeext_order="desc"; getactiveext();
|
||
asc_order_HTML ='<a href="#" onclick="activeext_order_asc();return false;">ΤΑΞΙΝ</a>';
|
||
document.getElementById("activeext_order").innerHTML = asc_order_HTML;
|
||
}
|
||
|
||
// busytrunk-specific functions
|
||
function busytrunk_force_refresh() // forces immediate refresh of list content
|
||
{getbusytrunk();}
|
||
function busytrunk_order_asc() // changes order of busytrunk list to ascending
|
||
{
|
||
busytrunk_order="asc"; getbusytrunk();
|
||
desc_order_HTML ='<a href="#" onclick="busytrunk_order_desc();return false;">ΤΑΞΙΝ</a>';
|
||
document.getElementById("busytrunk_order").innerHTML = desc_order_HTML;
|
||
}
|
||
function busytrunk_order_desc() // changes order of busytrunk list to descending
|
||
{
|
||
busytrunk_order="desc"; getbusytrunk();
|
||
asc_order_HTML ='<a href="#" onclick="busytrunk_order_asc();return false;">ΤΑΞΙΝ</a>';
|
||
document.getElementById("busytrunk_order").innerHTML = asc_order_HTML;
|
||
}
|
||
function busytrunkhangup_force_refresh() // forces immediate refresh of list content
|
||
{busytrunkhangup();}
|
||
|
||
// busyext-specific functions
|
||
function busyext_force_refresh() // forces immediate refresh of list content
|
||
{getbusyext();}
|
||
function busyext_order_asc() // changes order of busyext list to ascending
|
||
{
|
||
busyext_order="asc"; getbusyext();
|
||
desc_order_HTML ='<a href="#" onclick="busyext_order_desc();return false;">ΤΑΞΙΝ</a>';
|
||
document.getElementById("busyext_order").innerHTML = desc_order_HTML;
|
||
}
|
||
function busyext_order_desc() // changes order of busyext list to descending
|
||
{
|
||
busyext_order="desc"; getbusyext();
|
||
asc_order_HTML ='<a href="#" onclick="busyext_order_asc();return false;">ΤΑΞΙΝ</a>';
|
||
document.getElementById("busyext_order").innerHTML = asc_order_HTML;
|
||
}
|
||
function busylocalhangup_force_refresh() // forces immediate refresh of list content
|
||
{busylocalhangup();}
|
||
|
||
|
||
// functions to hide and show different DIVs
|
||
function showDiv(divvar)
|
||
{
|
||
if (document.getElementById(divvar))
|
||
{
|
||
divref = document.getElementById(divvar).style;
|
||
divref.visibility = 'visible';
|
||
}
|
||
}
|
||
function hideDiv(divvar)
|
||
{
|
||
if (document.getElementById(divvar))
|
||
{
|
||
divref = document.getElementById(divvar).style;
|
||
divref.visibility = 'hidden';
|
||
}
|
||
}
|
||
function clearDiv(divvar)
|
||
{
|
||
if (document.getElementById(divvar))
|
||
{
|
||
document.getElementById(divvar).innerHTML = '';
|
||
if (divvar == 'DiaLLeaDPrevieW')
|
||
{
|
||
var buildDivHTML = "<font class=\"preview_text\"> <input type=checkbox name=LeadPreview size=1 value=\"0\"> ΠΡΟΒΟΛΗ ΟΔΗΓΟΥ<BR></font>";
|
||
document.getElementById("DiaLLeaDPrevieWHide").innerHTML = buildDivHTML;
|
||
}
|
||
if (divvar == 'DiaLDiaLAltPhonE')
|
||
{
|
||
var buildDivHTML = "<font class=\"preview_text\"> <input type=checkbox name=DiaLAltPhonE size=1 value=\"0\"> ΚΛΗΣΗ ENAΛ/ΚΟΥ ΤΗΛΕΦΩΝΟΥ<BR></font>";
|
||
document.getElementById("DiaLDiaLAltPhonEHide").innerHTML = buildDivHTML;
|
||
}
|
||
}
|
||
}
|
||
function buildDiv(divvar)
|
||
{
|
||
if (document.getElementById(divvar))
|
||
{
|
||
var buildDivHTML = "";
|
||
if (divvar == 'DiaLLeaDPrevieW')
|
||
{
|
||
document.getElementById("DiaLLeaDPrevieWHide").innerHTML = '';
|
||
var buildDivHTML = "<font class=\"preview_text\"> <input type=checkbox name=LeadPreview size=1 value=\"0\"> ΠΡΟΒΟΛΗ ΟΔΗΓΟΥ<BR></font>";
|
||
document.getElementById(divvar).innerHTML = buildDivHTML;
|
||
if (reselect_preview_dial==1)
|
||
{document.vicidial_form.LeadPreview.checked=true}
|
||
}
|
||
if (divvar == 'DiaLDiaLAltPhonE')
|
||
{
|
||
document.getElementById("DiaLDiaLAltPhonEHide").innerHTML = '';
|
||
var buildDivHTML = "<font class=\"preview_text\"> <input type=checkbox name=DiaLAltPhonE size=1 value=\"0\"> ΚΛΗΣΗ ENAΛ/ΚΟΥ ΤΗΛΕΦΩΝΟΥ<BR></font>";
|
||
document.getElementById(divvar).innerHTML = buildDivHTML;
|
||
if (reselect_alt_dial==1)
|
||
{document.vicidial_form.DiaLAltPhonE.checked=true}
|
||
}
|
||
}
|
||
}
|
||
|
||
|
||
function showMainXfeR(divvar,taskxferchan,taskxferchanmain)
|
||
{
|
||
document.getElementById("MainXfeRBox").style.visibility = 'visible';
|
||
getactiveext("MainXfeRBox");
|
||
conference_list_display_refresh("MainXfeRconfContent");
|
||
var XfeR_channel = taskxferchan;
|
||
document.vicidial_form.H_XfeR_channel.value = XfeR_channel;
|
||
document.vicidial_form.M_XfeR_channel.value = taskxferchanmain;
|
||
document.getElementById("MainXfeRChanneL").innerHTML = XfeR_channel;
|
||
}
|
||
function hideMainXfeR(divvar)
|
||
{
|
||
document.getElementById("MainXfeRBox").style.visibility = 'hidden';
|
||
var XfeR_channel = '';
|
||
document.vicidial_form.H_XfeR_channel.value = '';
|
||
document.vicidial_form.M_XfeR_channel.value = '';
|
||
document.getElementById("MainXfeRChanneL").innerHTML = '';
|
||
}
|
||
function conf_channels_detail(divvar)
|
||
{
|
||
if (divvar == 'SHOW')
|
||
{
|
||
conf_channels_xtra_display = 1;
|
||
document.getElementById("busycallsdisplay").innerHTML = "<a href=\"#\" onclick=\"conf_channels_detail('HIDE');\">Απόκρυψη πηροφοριών κλήσης καναλιού συνδιάσκεψης</a>";
|
||
LMAe[0]=''; LMAe[1]=''; LMAe[2]=''; LMAe[3]=''; LMAe[4]=''; LMAe[5]='';
|
||
LMAcount=0;
|
||
}
|
||
else
|
||
{
|
||
conf_channels_xtra_display = 0;
|
||
document.getElementById("busycallsdisplay").innerHTML = "<a href=\"#\" onclick=\"conf_channels_detail('SHOW');\">Παρουσίαση πληροφοριών κλήσης καναλιού διασκέψης</a>";
|
||
document.getElementById("outboundcallsspan").innerHTML = '';
|
||
LMAe[0]=''; LMAe[1]=''; LMAe[2]=''; LMAe[3]=''; LMAe[4]=''; LMAe[5]='';
|
||
LMAcount=0;
|
||
}
|
||
}
|
||
|
||
function HotKeys(HKstate)
|
||
{
|
||
if ( (HKstate == 'ON') && (HKbutton_allowed == 1) )
|
||
{
|
||
showDiv('HotKeyEntriesBox');
|
||
hot_keys_active = 1;
|
||
document.getElementById("hotkeysdisplay").innerHTML = "<a href=\"#\" onMouseOut=\"HotKeys('OFF')\"><IMG SRC=\"../agc/images/vdc_XB_hotkeysactive_el.gif\" border=0 alt=\"ΠΛΗΚΤΡΑ ΚΛΕΙΔΙΑ ΕΝΕΡΓΑ\"></a>";
|
||
}
|
||
else
|
||
{
|
||
hideDiv('HotKeyEntriesBox');
|
||
hot_keys_active = 0;
|
||
document.getElementById("hotkeysdisplay").innerHTML = "<a href=\"#\" onMouseOver=\"HotKeys('ON')\"><IMG SRC=\"../agc/images/vdc_XB_hotkeysactive_OFF_el.gif\" border=0 alt=\"ΠΛΗΚΤΡΑ ΚΛΕΙΔΙΑ ΑΝΕΝΕΡΓΑ\"></a>";
|
||
}
|
||
}
|
||
|
||
function ShoWTransferMain(showxfervar,showoffvar)
|
||
{
|
||
if (VU_vicidial_transfers == '1')
|
||
{
|
||
if (showxfervar == 'ON')
|
||
{
|
||
HKbutton_allowed = 0;
|
||
showDiv('TransferMain');
|
||
document.getElementById("XferControl").innerHTML = "<a href=\"#\" onclick=\"ShoWTransferMain('OFF','YES');\"><IMG SRC=\"../agc/images/vdc_LB_transferconf_el.gif\" border=0 alt=\"Μεταφορά - διάσκεψη\"></a>";
|
||
}
|
||
else
|
||
{
|
||
HKbutton_allowed = 1;
|
||
hideDiv('TransferMain');
|
||
if (showoffvar == 'YES')
|
||
{
|
||
document.getElementById("XferControl").innerHTML = "<a href=\"#\" onclick=\"ShoWTransferMain('ON');\"><IMG SRC=\"../agc/images/vdc_LB_transferconf_el.gif\" border=0 alt=\"Μεταφορά - διάσκεψη\"></a>";
|
||
}
|
||
}
|
||
}
|
||
else
|
||
{
|
||
if (showxfervar != 'OFF')
|
||
{
|
||
alert('ΔΕΝ ΕΧΕΤΕ ΔΙΚΑΙΩΜΑΤΑ ΓΙΑ ΜΕΤΑΦΟΡΑ ΚΛΗΣΕΩΝ');
|
||
}
|
||
}
|
||
}
|
||
|
||
function MainPanelToFront(resumevar)
|
||
{
|
||
document.getElementById("MainTable").style.backgroundColor="#E0C2D6";
|
||
hideDiv('ScriptPanel');
|
||
showDiv('MainPanel');
|
||
if (resumevar != 'NO')
|
||
{
|
||
if (alt_phone_dialing == 1)
|
||
{buildDiv('DiaLDiaLAltPhonE');}
|
||
else
|
||
{clearDiv('DiaLDiaLAltPhonE');}
|
||
if (auto_dial_level == 0)
|
||
{
|
||
if (auto_dial_alt_dial==1)
|
||
{
|
||
auto_dial_alt_dial=0;
|
||
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
|
||
}
|
||
else
|
||
{
|
||
document.getElementById("DiaLControl").innerHTML = DiaLControl_manual_HTML;
|
||
if (manual_dial_preview == 1)
|
||
{buildDiv('DiaLLeaDPrevieW');}
|
||
}
|
||
}
|
||
else
|
||
{
|
||
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
|
||
clearDiv('DiaLLeaDPrevieW');
|
||
}
|
||
}
|
||
panel_bgcolor='#E0C2D6';
|
||
document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
|
||
}
|
||
|
||
function ScriptPanelToFront()
|
||
{
|
||
showDiv('ScriptPanel');
|
||
document.getElementById("MainTable").style.backgroundColor="#FFE7D0";
|
||
panel_bgcolor='#FFE7D0';
|
||
document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
|
||
}
|
||
|
||
</script>
|
||
|
||
<STYLE type="text/css">
|
||
</STYLE>
|
||
|
||
|
||
<style type="text/css">
|
||
<!--
|
||
div.scroll_log {height: 135px; width: 600px; overflow: scroll;}
|
||
div.scroll_callback {height: 300px; width: 620px; overflow: scroll;}
|
||
div.scroll_park {height: 400px; width: 620px; overflow: scroll;}
|
||
div.scroll_list {height: 400px; width: 140px; overflow: scroll;}
|
||
div.scroll_script {height: 331px; width: 480px; background: #FFF5EC; overflow: scroll; font-size: 12px; font-family: sans-serif;}
|
||
.body_text {font-size: 13px; font-family: sans-serif;}
|
||
.preview_text {font-size: 13px; font-family: sans-serif; background: #CCFFCC}
|
||
.preview_text_red {font-size: 13px; font-family: sans-serif; background: #FFCCCC}
|
||
.body_small {font-size: 11px; font-family: sans-serif;}
|
||
.body_tiny {font-size: 10px; font-family: sans-serif;}
|
||
.log_text {font-size: 11px; font-family: monospace;}
|
||
.log_title {font-size: 12px; font-family: monospace; font-weight: bold;}
|
||
.sd_text {font-size: 16px; font-family: sans-serif; font-weight: bold;}
|
||
.sh_text {font-size: 14px; font-family: sans-serif; font-weight: bold;}
|
||
.sb_text {font-size: 12px; font-family: sans-serif;}
|
||
.sk_text {font-size: 11px; font-family: sans-serif;}
|
||
.skb_text {font-size: 13px; font-family: sans-serif; font-weight: bold;}
|
||
.ON_conf {font-size: 11px; font-family: monospace; color: black ; background: #FFFF99}
|
||
.OFF_conf {font-size: 11px; font-family: monospace; color: black ; background: #FFCC77}
|
||
.cust_form {font-family : sans-serif; font-size : 10px}
|
||
|
||
-->
|
||
</style>
|
||
<?
|
||
echo "</head>\n";
|
||
|
||
|
||
?>
|
||
<BODY onload="begin_all_refresh();">
|
||
<FORM name=vicidial_form>
|
||
<span style="position:absolute;left:0px;top:0px;z-index:2;" id="Header">
|
||
<TABLE Border=0 CELLPADDING=0 CELLSPACING=0 BGCOLOR=white WIDTH=640 MARGINWIDTH=0 MARGINHEIGHT=0 LEFTMARGIN=0 TOPMARGIN=0 VALIGN=TOP ALIGN=LEFT>
|
||
<TR VALIGN=TOP ALIGN=LEFT><TD COLSPAN=3 VALIGN=TOP ALIGN=LEFT>
|
||
<INPUT TYPE=HIDDEN NAME=extension>
|
||
<font class="body_text">
|
||
<? echo "Σύνδεση ως χρήστης : $VD_login στο Τηλ: $SIP_user στην εκστρατεία: $VD_campaign \n"; ?>
|
||
</TD><TD COLSPAN=3 VALIGN=TOP ALIGN=RIGHT><font class="body_text"><? echo "<a href=\"#\" onclick=\"LogouT();return false;\">ΑΠΟΣΥΝΔΕΣΗ</a>\n"; ?>
|
||
</TD></TR></TABLE>
|
||
</SPAN>
|
||
|
||
<span style="position:absolute;left:0px;top:13px;z-index:1;" id="Tabs">
|
||
<table border=0 bgcolor="#FFFFFF" width=640 height=30>
|
||
<TR VALIGN=TOP ALIGN=LEFT>
|
||
<TD ALIGN=LEFT WIDTH=115><A HREF="#" onclick="MainPanelToFront('NO');"><IMG SRC="../agc/images/vdc_tab_vicidial.gif" ALT="VICIΚΛΗΣΗ" WIDTH=115 HEIGHT=30 Border=0></A></TD>
|
||
<TD ALIGN=LEFT WIDTH=105><A HREF="#" onclick="ScriptPanelToFront();"><IMG SRC="../agc/images/vdc_tab_script.gif" ALT="SCRIPT" WIDTH=105 HEIGHT=30 Border=0></A></TD>
|
||
<TD WIDTH=309 VALIGN=MIDDLE ALIGN=CENTER><font class="body_text"> <span id=status>LIVE</span> ID εργασίας: <span id=sessionIDspan></span></TD>
|
||
<TD WIDTH=109><IMG SRC="../agc/images/agc_live_call_OFF_el.gif" NAME=livecall ALT="Ενεργή κλήση" WIDTH=109 HEIGHT=30 Border=0></TD>
|
||
</TR></TABLE>
|
||
</span>
|
||
|
||
|
||
|
||
<span style="position:absolute;left:0px;top:0px;z-index:3;" id="ΧρήστηςBoxA">
|
||
<table border=0 bgcolor="#FFFFFF" width=650 height=500><TR><TD align=center><BR><span id="ΧρήστηςBoxAt">VICIΚΛΗΣΗ</span></TD></TR></TABLE>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:300px;top:365px;z-index:13;" id="ManuaLDiaLButtons"><font class="body_text">
|
||
<span id="MDstatusSpan"><a href="#" onclick="NeWManuaLDiaLCalL();return false;">ΧΕΙΡ.ΚΛΗΣΗ</a></span> <BR>
|
||
</font></span>
|
||
|
||
<span style="position:absolute;left:300px;top:350px;z-index:14;" id="CallbacksButtons"><font class="body_text">
|
||
<span id="CBstatusSpan">X ΕΝΕΡΓΕΣ ΕΠΑΝΑΚΛΗΣΕΙΣ</span> <BR>
|
||
</font></span>
|
||
|
||
<span style="position:absolute;left:0px;top:0px;z-index:36;" id="CallBacKsLisTBox">
|
||
<table border=1 bgcolor="#CCFFCC" width=650 height=460><TR><TD align=center VALIGN=top> ΕΠΑΝΑΚΛΗΣΕΙΣ ΓΙΑ ΤΟΝ ΧΕΙΡΙΣΤΗ <? echo $VD_login ?>:<BR>Επιλέξτε μία επανάκληση παρακάτω για να καλέσετε τον πελάτη τώρα. Εάν επιλέξετε μία εγγραφή παρακάτω, θα διαγραφεί από την λίστα.
|
||
<BR>
|
||
<div class="scroll_callback" id="CallBacKsLisT"></div>
|
||
<BR>
|
||
<a href="#" onclick="CalLBacKsLisTCheck();return false;">Ανανέωση</a>
|
||
|
||
<a href="#" onclick="hideDiv('CallBacKsLisTBox');return false;">Επιστροφή</a>
|
||
</TD></TR></TABLE>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:0px;top:0px;z-index:37;" id="NeWManuaLDiaLBox">
|
||
<table border=1 bgcolor="#CCFFCC" width=650 height=460><TR><TD align=center VALIGN=top> ΝΕΑ ΧΕΙΡΟΚΙΝΗΤΗ ΚΛΗΣΗ ΟΔΗΓΟΥ ΓΙΑ <? echo "$VD_login in campaign $VD_campaign" ?>:<BR><BR>Καταχωρήστε τις πληροφορίες παρακάτω για τον νέο οδηγό που επιθυμήτε να καλέσετε.
|
||
<BR>
|
||
<?
|
||
if (eregi("X",dial_prefix))
|
||
{
|
||
echo "Σημείωση: ένα πρόθεμα κλήσης από $dial_prefix θα προστεθεί στην αρχή του αριθμού<BR>\n";
|
||
}
|
||
?>
|
||
Σημείωση: όλες οι νέες χειροκίνητες κλήσεις θα πάνε στην λίστα 999<BR><BR>
|
||
<table><tr>
|
||
<td align=right><font class="body_text"> Κωδικός Κλήσης: </td>
|
||
<td align=left><font class="body_text"><input type=text size=7 maxlength=10 name=MDDiaLCodE class="cust_form" value="1"> (Αυτό είναι συνήθως ένα 1 στις ΗΠΑ)</td>
|
||
</tr><tr>
|
||
<td align=right><font class="body_text"> Τηλ Number: </td>
|
||
<td align=left><font class="body_text"><input type=text size=14 maxlength=12 name=MDPhonENumbeR class="cust_form" value=""> (12 digits max - digits only)</td>
|
||
</tr><tr>
|
||
<td align=right><font class="body_text"> Αναζήτηση Οδηγών: </td>
|
||
<td align=left><font class="body_text"><input type=checkbox name=LeadLookuP size=1 value="0"> (Η επιλογή αυτή επιτρέπει να βρει τον αριθμό στο σύστημα προτού γίνει εισαγωγή ως νέος οδηγός)</td>
|
||
</tr><tr>
|
||
|
||
<td align=right colspan=2><BR><BR>Εάν θέλετε να καλέσετε έναν αριθμό και να μην προστεθεί ως νέος οδηγός, καταχωρήστε τον με την σωστή μορφή στο πεδίο Αγνόησε Κλήση παρακάτω. Για να κλείσετε αυτή την κλήση θα πρέπει να ανοίξετε το ΚΛΗΣΕΙΣ ΣΕ ΑΥΤΗ ΤΗΝ ΔΙΑΙΔΚΑΣΙΑ στο κάτω μέρος της οθόνης και να την κλείσετε επιλέγοντας το κανάλι.<BR> </td>
|
||
</tr><tr>
|
||
<td align=right><font class="body_text"> Αγνόησε Κλήση: </td>
|
||
<td align=left><font class="body_text"><input type=text size=24 maxlength=20 name=MDDiaLOverridE class="cust_form" value=""> (παρακαλώ μόνο ψηφία)</td>
|
||
</tr></table>
|
||
<BR>
|
||
<a href="#" onclick="NeWManuaLDiaLCalLSubmiT();return false;">Κάλεσε Τώρα</a>
|
||
|
||
<a href="#" onclick="hideDiv('NeWManuaLDiaLBox');return false;">Επιστροφή</a>
|
||
</TD></TR></TABLE>
|
||
</span>
|
||
|
||
|
||
|
||
<span style="position:absolute;left:5px;top:350px;z-index:20;" id="AgentΚατάστασηSpan"><font class="body_text">
|
||
Your Κατάσταση: <span id="AgentΚατάστασηΚατάσταση"></span> <BR>Calls Dialing: <span id="AgentΚατάστασηCalls"></span>
|
||
</font></span>
|
||
|
||
|
||
<span style="position:absolute;left:5px;top:310px;z-index:21;" id="TransferMain">
|
||
<table bgcolor="#CCCCFF" width=630><tr>
|
||
<td align=left>
|
||
<font class="body_text">
|
||
<IMG SRC="../agc/images/vdc_XB_header_el.gif" border=0 alt="Μεταφορά - διάσκεψη"><BR>
|
||
<span STYLE="background-color: #CCCCCC" id="InternalCloser"><IMG SRC="../agc/images/vdc_XB_internalcloser_el.gif" border=0 alt="ΕΣΩΤΕΡΙΚΟΣ CLOSER"></span>
|
||
<span STYLE="background-color: #CCCCCC" id="LocalCloser"><IMG SRC="../agc/images/vdc_XB_localcloser_OFF_el.gif" border=0 alt="ΤΟΠΙΚΟΣ CLOSER"></span>
|
||
<span STYLE="background-color: #CCCCCC" id="CloserCode"><IMG SRC="../agc/images/vdc_XB_code.gif" border=0 alt="CODE"> <input type=text size=1 name=xfercode maxlength=2 class="cust_form"></span>
|
||
<span STYLE="background-color: #CCCCCC" id="HangupXferLine"><IMG SRC="../agc/images/vdc_XB_hangupxferline_OFF_el.gif" border=0 alt="Κλείσιμο Γραμμής Xfer"></span>
|
||
<span STYLE="background-color: #CCCCCC" id="HangupBothLines"><a href="#" onclick="bothcall_send_hangup();return false;"><IMG SRC="../agc/images/vdc_XB_hangupbothlines_el.gif" border=0 alt="Κλείσιμο και τις δύο γραμμές"></a></span>
|
||
|
||
<BR>
|
||
|
||
<IMG SRC="../agc/images/vdc_XB_number_el.gif" border=0 alt="Αριθμός για κλήση"> <input type=text size=15 name=xfernumber maxlength=25 class="cust_form">
|
||
<IMG SRC="../agc/images/vdc_XB_δευτερόλεπτα_el.gif" border=0 alt="δευτερόλεπτα"> <input type=text size=2 name=xferlength maxlength=4 class="cust_form">
|
||
<IMG SRC="../agc/images/vdc_XB_channel_el.gif" border=0 alt="channel"> <input type=text size=12 name=xferchannel maxlength=100 class="cust_form">
|
||
<input type=hidden name=xferuniqueid>
|
||
<input type=checkbox name=xferoverride size=1 value="0"><font class="body_tiny">OVERRIDE</font>
|
||
<a href="#" onclick="DtMf_PreSet_a();return false;"><font class="body_tiny">D1</font></a>
|
||
<a href="#" onclick="DtMf_PreSet_b();return false;"><font class="body_tiny">D2</font></a>
|
||
<BR>
|
||
|
||
<span STYLE="background-color: #CCCCCC" id="DialWithCustomer"><a href="#" onclick="SendManualDial('YES');return false;"><IMG SRC="../agc/images/vdc_XB_dialwithcustomer_el.gif" border=0 alt="Κλήση με τον πελάτη"></a></span>
|
||
<span STYLE="background-color: #CCCCCC" id="ParkCustomerDial"><a href="#" onclick="xfer_park_dial();return false;"><IMG SRC="../agc/images/vdc_XB_parkcustomerdial_el.gif" border=0 alt="Στάθμευση κλήσης πελάτη"></a></span>
|
||
<span STYLE="background-color: #CCCCCC" id="Leave3WayCall"><IMG SRC="../agc/images/vdc_XB_leave3waycall_OFF_el.gif" border=0 alt="ΑΠΟΧΩΡΗΣΗ 3μελής ΚΛΗΣΗΣ"></span>
|
||
<span STYLE="background-color: #CCCCCC" id="DialBlindTransfer"><IMG SRC="../agc/images/vdc_XB_blindtransfer_OFF_el.gif" border=0 alt="Τυφλή μεταφορά κλήσης"></span>
|
||
<span STYLE="background-color: #CCCCCC" id="DialBlindVMail"><IMG SRC="../agc/images/vdc_XB_ammessage_OFF.gif" border=0 alt="Blind Transfer VMail Message"></span>
|
||
</font>
|
||
</td>
|
||
</tr></table>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:5px;top:310px;z-index:22;" id="HotKeyActionBox">
|
||
<table border=0 bgcolor="#FFDD99" width=620 height=70>
|
||
<TR bgcolor="#FFEEBB"><TD height=70><font class="sh_text"> Τερματισμό Καθοδήγησης όπως: </font><BR><BR><CENTER>
|
||
<font class="sd_text"><span id="HotKeyDispo"> - </span></font></CENTER>
|
||
</TD>
|
||
</TR></TABLE>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:5px;top:310px;z-index:23;" id="HotKeyEntriesBox">
|
||
<table border=0 bgcolor="#FFDD99" width=620 height=70>
|
||
<TR bgcolor="#FFEEBB"><TD width=200><font class="sh_text"> Πλήκτρα κλειδιά Τερματισμού: </font></td><td colspan=2>
|
||
<font class="body_small">Όταν είναι ενεργό, πιέστε απλά το πλήκτρο κλειδί για τον επιθυμητό τερματισμό της κλήσης. Η κλήση θα τρεματίσει αυτόματα:</font></td></tr><tr>
|
||
<TD width=200><font class="sk_text">
|
||
<span id="HotKeyBoxA"><? echo $HKboxA ?></span>
|
||
</font></TD>
|
||
<TD width=200><font class="sk_text">
|
||
<span id="HotKeyBoxB"><? echo $HKboxB ?></span>
|
||
</font></TD>
|
||
<TD><font class="sk_text">
|
||
<span id="HotKeyBoxC"><? echo $HKboxC ?></span>
|
||
</font></TD>
|
||
</TR></TABLE>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:5px;top:310px;z-index:24;" id="CBcommentsBox">
|
||
<table border=0 bgcolor="#FFFFCC" width=620 height=70>
|
||
<TR bgcolor="#FFFF66">
|
||
<TD align=left><font class="sh_text"> Προηγούμενες πληροφορίες επανάκλησης: </font></td>
|
||
<TD align=right><font class="sk_text"> <a href="#" onclick="CBcommentsBoxhide();return false;">close</a> </font></td>
|
||
</tr><tr>
|
||
<TD><font class="sk_text">
|
||
<span id="CBcommentsBoxA"></span><BR>
|
||
<span id="CBcommentsBoxB"></span><BR>
|
||
<span id="CBcommentsBoxC"></span><BR>
|
||
</font></TD>
|
||
<TD width=320><font class="sk_text">
|
||
<span id="CBcommentsBoxD"></span>
|
||
</font></TD>
|
||
</TR></TABLE>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:0px;top:12px;z-index:25;" id="NoneInSessionBox">
|
||
<table border=1 bgcolor="#CCFFFF" width=600 height=500><TR><TD align=center> Κανένας δεν είναι στη σύνοδό σας: <span id="NoneInSessionID"></span><BR>
|
||
<a href="#" onclick="NoneInSessionOK();return false;">Επιστροφή</a>
|
||
<BR><BR>
|
||
<a href="#" onclick="NoneInSessionCalL();return false;">Ξανακάλεσε τον Χειριστή</a>
|
||
</TD></TR></TABLE>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:0px;top:0px;z-index:26;" id="CustomerGoneBox">
|
||
<table border=1 bgcolor="#CCFFFF" width=650 height=500><TR><TD align=center> Ο πελάτης έχει κλείσει το τηλέφωνο: <span id="CustomerGoneChanneL"></span><BR>
|
||
<a href="#" onclick="CustomerGoneOK();return false;">Επιστροφή</a>
|
||
<BR><BR>
|
||
<a href="#" onclick="CustomerGoneHangup();return false;">Τελείωσε και Τερμάτισε την Κλήση</a>
|
||
|
||
</TD></TR></TABLE>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:0px;top:0px;z-index:27;" id="WrapupBox">
|
||
<table border=1 bgcolor="#CCFFCC" width=650 height=550><TR><TD align=center> Αναδίπλωση Κλήσης: <span id="WrapupTimer"></span> απομύνοντα δευτερόλεπτα σε αναδίπλωση<BR><BR>
|
||
<span id="WrapupMessage"><?=$wrapup_message ?></span>
|
||
<BR><BR>
|
||
<a href="#" onclick="WrapupFinish();return false;">Τελείωμα Αναδίπλωσης και Συνέχεια</a>
|
||
|
||
</TD></TR></TABLE>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:0px;top:0px;z-index:28;" id="LogouTBox">
|
||
<table border=1 bgcolor="#FFFFFF" width=650 height=500><TR><TD align=center><BR><span id="LogouTBoxLink">ΑΠΟΣΥΝΔΕΣΗ</span></TD></TR></TABLE>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:0px;top:70px;z-index:29;" id="DispoButtonHideA">
|
||
<table border=0 bgcolor="#CCFFCC" width=165 height=22><TR><TD align=center VALIGN=top></TD></TR></TABLE>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:0px;top:138px;z-index:30;" id="DispoButtonHideB">
|
||
<table border=0 bgcolor="#CCFFCC" width=165 height=250><TR><TD align=center VALIGN=top> </TD></TR></TABLE>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:0px;top:0px;z-index:31;" id="DispoButtonHideC">
|
||
<table border=0 bgcolor="#CCFFCC" width=650 height=47><TR><TD align=center VALIGN=top>Οποιεσδήποτε αλλαγές που γίνονται στις πληροφορίες πελατών κατωτέρω αυτή τη στιγμή δεν θα είναι, πρέπει να αλλάξετε τις πληροφορίες πελατών ενώπιον σας Hangup η κλήση. </TD></TR></TABLE>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:0px;top:0px;z-index:32;" id="DispoSelectBox">
|
||
<table border=1 bgcolor="#CCFFCC" width=650 height=460><TR><TD align=center VALIGN=top> Τερματισμός Κλήσης :<span id="DispoSelectPhonE"></span> <span id="DispoSelectHAspan"><a href="#" onclick="DispoHanguPAgaiN()">Ξανακλήσε</a></span> <span id="DispoSelectMaxMin"><a href="#" onclick="DispoMinimize()">ελαχιστοποιήστε</a></span><BR>
|
||
<span id="DispoSelectContent"> Επιλογή τερματισμού της κλήσης </span>
|
||
<input type=hidden name=DispoSelection><BR>
|
||
<input type=checkbox name=DispoSelectStop size=1 value="0"> ΤΕΡΜΑΤΙΣΜΟΣ ΚΛΗΣΗΣ <BR>
|
||
<a href="#" onclick="DispoSelectContent_create('','ReSET');return false;">ΕΠΑΝΑΦΟΡΑ</a> |
|
||
<a href="#" onclick="DispoSelect_submit();return false;">ΥΠΟΒΑΛΕΤΕ</a>
|
||
<BR><BR>
|
||
<a href="#" onclick="WeBForMDispoSelect_submit();return false;">WEB FORM ΥΠΟΒΑΛΕΤΕ</a>
|
||
<BR><BR>
|
||
</TD></TR></TABLE>
|
||
</span>
|
||
|
||
|
||
<span style="position:absolute;left:0px;top:0px;z-index:33;" id="CallBackSelectBox">
|
||
<table border=1 bgcolor="#CCFFCC" width=650 height=460><TR><TD align=center VALIGN=top> Επιλέξτε μια ημερομηνία CallBack :<span id="CallBackDatE"></span><BR>
|
||
<input type=hidden name=CallBackDatESelectioN>
|
||
<input type=hidden name=CallBackTimESelectioN>
|
||
<span id="CallBackDatEPrinT">Επιλέξτε μια ημερομηνία κατωτέρω</span>
|
||
<span id="CallBackTimEPrinT"></span>
|
||
Hour:
|
||
<SELECT SIZE=1 NAME="CBT_hour">
|
||
<option>01</option>
|
||
<option>02</option>
|
||
<option>03</option>
|
||
<option>04</option>
|
||
<option>05</option>
|
||
<option>06</option>
|
||
<option>07</option>
|
||
<option>08</option>
|
||
<option>09</option>
|
||
<option>10</option>
|
||
<option>11</option>
|
||
<option>12</option>
|
||
</select>
|
||
Minutes:
|
||
<SELECT SIZE=1 NAME="CBT_minute">
|
||
<option>00</option>
|
||
<option>30</option>
|
||
</select>
|
||
|
||
<SELECT SIZE=1 NAME="CBT_ampm">
|
||
<option>AM</option>
|
||
<option selected>PM</option>
|
||
</select> <BR>
|
||
<?
|
||
if ($agentonly_callbacks)
|
||
{echo "<input type=checkbox name=CallBackOnlyMe size=1 value=\"0\"> ΜΟΝΟ ΤΗΝ ΕΠΑΝΑΚΛΗΣΗ ΜΟΥ <BR>";}
|
||
?>
|
||
Σχόλια CB: <input type=text name="CallBackCommenTsField" size=50><BR><BR>
|
||
|
||
<a href="#" onclick="CallBackDatE_submit();return false;">ΥΠΟΒΑΛΕΤΕ</a><BR><BR>
|
||
<span id="CallBackDateContent"><?echo"$CCAL_OUT"?></span>
|
||
<BR><BR>
|
||
</TD></TR></TABLE>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:0px;top:0px;z-index:34;" id="CloserSelectBox">
|
||
<table border=1 bgcolor="#CCFFCC" width=650 height=460><TR><TD align=center VALIGN=top> CLOSER ΕΙΣΕΡΧΟΜΕΝΗ ΕΠΙΛΟΓΗ ΟΜΑΔΑΣ <BR>
|
||
<span id="CloserSelectContent"> Επιλογή Closer εισερχόμενης ομάδας </span>
|
||
<input type=hidden name=CloserSelectList><BR>
|
||
<input type=checkbox name=CloserSelectBlended size=1 value="0"> ΣΥΝΔΥΑΣΜΕΝΗ ΚΛΗΣΗ(εξερχόμενες ενεργοποιημένες) <BR>
|
||
<a href="#" onclick="CloserSelectContent_create();return false;">ΕΠΑΝΑΦΟΡΑ</a> |
|
||
<a href="#" onclick="CloserSelect_submit();return false;">ΥΠΟΒΑΛΕΤΕ</a>
|
||
<BR><BR><BR><BR>
|
||
</TD></TR></TABLE>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:0px;top:0px;z-index:35;" id="NothingBox">
|
||
<BUTTON Type=button name="inert_button"><img src="../agc/images/blank.gif"></BUTTON>
|
||
<span id="DiaLLeaDPrevieWHide">Κανάλι</span>
|
||
<span id="DiaLDiaLAltPhonEHide">Κανάλι</span>
|
||
<?
|
||
if (!$agentonly_callbacks)
|
||
{echo "<input type=checkbox name=CallBackOnlyMe size=1 value=\"0\"> ΜΟΝΟ ΤΗΝ ΕΠΑΝΑΚΛΗΣΗ ΜΟΥ <BR>";}
|
||
?>
|
||
</span>
|
||
|
||
<span style="position:absolute;left:80px;top:12px;z-index:42;" id="MainXfeRBox">
|
||
<input type=hidden name=H_XfeR_channel>
|
||
<input type=hidden name=M_XfeR_channel>
|
||
<table border=0 bgcolor="#FFFFCC" width=600 height=500 cellpadding=3><TR><TD COLSPAN=3 ALIGN=CENTER><b> ΜΕΤΑΦΟΡΑ ΕΝΕΡΓΗΣ ΚΛΗΣΗΣ</b> <BR>Κανάλι προς μεταφέρεται: <span id="MainXfeRChanneL">Κανάλι</span><BR></tr>
|
||
<tr><td>Τηλ.συνδέσεις:<BR><span id="MainXfeRContent"> Επιλογές τηλ. συνδέσεων </span></td>
|
||
<td>
|
||
<BR>
|
||
<a href="#" onclick="mainxfer_send_redirect('XfeR');return false;">Στείλε στην επιλεγμένη τηλ.σύνδεση</a> <BR><BR>
|
||
<a href="#" onclick="mainxfer_send_redirect('VMAIL');return false;">Στείλε στο επιλεγμένο vmail</a> <BR><BR>
|
||
<a href="#" onclick="mainxfer_send_redirect('ENTRY');return false;">Στείλε σε αυτόν τον αριθμό</a>:<BR><input type=text name=extension_xfer_entry size=20 maxlength=50> <BR><BR>
|
||
<a href="#" onclick="getactiveext('MainXfeRBox');return false;">ΑΝΑΝΕΩΣΗ</a> <BR><BR><BR>
|
||
<a href="#" onclick="hideMainXfeR('MainXfeRBox');">Επιστροφή</a> <BR><BR>
|
||
</TD>
|
||
<TD>Διασκέψεις:<BR><font size=1>(επιλέξτε έναν αριθμό κατωτέρω που θα σταλεί σε μια διάσκεψη)<BR><input type=checkbox name=MainXfeRconfXTRA size=1 value="1"> Στείλε το κανάλι μου επίσης<div class="scroll_list" id="MainXfeRconfContent"> Επιλογές διασκέψεων </div></td></TR></TABLE>
|
||
</span>
|
||
|
||
|
||
|
||
<span style="position:absolute;left:154px;top:65px;z-index:15;" id="ScriptPanel">
|
||
<table border=0 bgcolor="#FFE7D0" width=486 height=331><TR><TD align=left valign=top><font class="sb_text"><div class="scroll_script" id="ScriptContents">VICIΚΛΗΣΗ SCRIPT</div></font></TD></TR></TABLE>
|
||
</span>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<!-- BEGIN ********* Here is the main VICIΚΛΗΣΗ display panel -->
|
||
<span style="position:absolute;left:0px;top:46px;z-index:10;" id="MainPanel">
|
||
<TABLE border=0 BGCOLOR="#E0C2D6" width=640 id="MainTable">
|
||
<TR><TD colspan=3><font class="body_text"> ΚΑΤΑΣΤΑΣΗ: <span id="MainStatuSSpan"></span></font></TD></TR>
|
||
<tr><td colspan=3><span id="busycallsdebug"></span></td></tr>
|
||
<tr><td width=150 align=left valign=top>
|
||
<font class="body_text"><center>
|
||
<span STYLE="background-color: #CCFFCC" id="DiaLControl"><a href="#" onclick="ManualDialNext('','','','','');"><IMG SRC="../agc/images/vdc_LB_dialnextnumber_OFF_el.gif" border=0 alt="Κλήση επόμενου αριθμού"></a></span><BR>
|
||
<span id="DiaLLeaDPrevieW"><font class="preview_text"> <input type=checkbox name=LeadPreview size=1 value="0"> ΠΡΟΒΟΛΗ ΟΔΗΓΟΥ<BR></font></span>
|
||
<span id="DiaLDiaLAltPhonE"><font class="preview_text"> <input type=checkbox name=DiaLAltPhonE size=1 value="0"> ΚΛΗΣΗ ENAΛ/ΚΟΥ ΤΗΛΕΦΩΝΟΥ<BR></font></span>
|
||
|
||
<!--
|
||
<?
|
||
if ( ($manual_dial_preview) and ($auto_dial_level==0) )
|
||
{echo "<font class=\"preview_text\"> <input type=checkbox name=LeadPreview size=1 value=\"0\"> ΠΡΟΒΟΛΗ ΟΔΗΓΟΥ<BR></font>";}
|
||
if ( ($alt_phone_dialing) and ($auto_dial_level==0) )
|
||
{echo "<font class=\"preview_text\"> <input type=checkbox name=DiaLAltPhonE size=1 value=\"0\"> ΚΛΗΣΗ ENAΛ/ΚΟΥ ΤΗΛΕΦΩΝΟΥ<BR></font>";}
|
||
|
||
|
||
?> -->
|
||
ΑΡΧΕΙΟ ΗΧΟΓΡ:<BR>
|
||
</center>
|
||
<font class="body_tiny"><span id="RecorDingFilename"></span></font><BR>
|
||
ΤΑΥΤΟΤΗΤΑ ΕΓΓΡΑΦΗΣ: <font class="body_small"><span id="RecorDID"></span></font><BR>
|
||
<center>
|
||
<!-- <a href=\"#\" onclick=\"conf_send_recording('MonitorConf','" + head_conf + "','');return false;\">Εγγραφή</a> -->
|
||
<span STYLE="background-color: #CCCCCC" id="RecorDControl"><a href="#" onclick="conf_send_recording('MonitorConf','<?=$session_id ?>','');return false;"><IMG SRC="../agc/images/vdc_LB_startrecording_el.gif" border=0 alt="Εναρξη ηχογράφισης"></a></span><BR>
|
||
<span id="SpacerSpanA"><IMG SRC="../agc/images/blank.gif" width=145 height=16 border=0></span><BR>
|
||
<span STYLE="background-color: #FFFFFF" id="WebFormSpan"><IMG SRC="../agc/images/vdc_LB_webform_OFF_el.gif" border=0 alt="Σελίδα Διαδικτύου"></span><BR>
|
||
<span id="SpacerSpanB"><IMG SRC="../agc/images/blank.gif" width=145 height=16 border=0></span><BR>
|
||
<span STYLE="background-color: #CCCCCC" id="ParkControl"><IMG SRC="../agc/images/vdc_LB_parkcall_OFF_el.gif" border=0 alt="Στάθμευση Κλήσης"></span><BR>
|
||
<span STYLE="background-color: #CCCCCC" id="XferControl"><IMG SRC="../agc/images/vdc_LB_transferconf_OFF_el.gif" border=0 alt="Μεταφορά - διάσκεψη"></span><BR>
|
||
<span id="SpacerSpanC"><IMG SRC="../agc/images/blank.gif" width=145 height=16 border=0></span><BR>
|
||
<span STYLE="background-color: #FFCCFF" id="HangupControl"><IMG SRC="../agc/images/vdc_LB_hangupcustomer_OFF_el.gif" border=0 alt="΄Κλείσιμο Πελάτη"></span><BR>
|
||
<span id="SpacerSpanD"><IMG SRC="../agc/images/blank.gif" width=145 height=16 border=0></span><BR>
|
||
<span STYLE="background-color: #CCCCCC" id="SendDTMF"><a href="#" onclick="SendConfDTMF('<?=$session_id ?>');return false;"><IMG SRC="../agc/images/vdc_LB_senddtmf_el.gif" border=0 alt="Στείλε DTMF"></a> <input type=text size=5 name=conf_dtmf class="cust_form" value="" maxlength=50></span><BR>
|
||
</center>
|
||
</font>
|
||
</td>
|
||
<td width=480 align=left valign=top>
|
||
<input type=hidden name=lead_id value="">
|
||
<input type=hidden name=list_id value="">
|
||
<input type=hidden name=called_count value="">
|
||
<input type=hidden name=gmt_offset_now value="">
|
||
<input type=hidden name=gender value="">
|
||
<input type=hidden name=date_of_birth value="">
|
||
<input type=hidden name=country_code value="">
|
||
<input type=hidden name=uniqueid value="">
|
||
<input type=hidden name=callserverip value="">
|
||
<table><tr>
|
||
<td align=right><font class="body_text"> δευτερόλεπτα: </td>
|
||
<td align=left><font class="body_text"><input type=text size=3 name=SecondS class="cust_form" value=""> Κανάλι: <input type=text size=6 name=callchannel class="cust_form" value=""> Χρόνος Πελάτη: <input type=text size=22 name=custdatetime class="cust_form" value=""></td>
|
||
</tr><tr>
|
||
<td colspan=2 align=center> Πληροφορίες Πελάτη: <span id="CusTInfOSpaN"></span></td>
|
||
</tr><tr>
|
||
<td align=right><font class="body_text"> Τίτλος: </td>
|
||
<td align=left><font class="body_text"><input type=text size=4 name=title maxlength=4 class="cust_form" value=""> Πρώτο: <input type=text size=12 name=first_name maxlength=30 class="cust_form" value=""> Μσ:<input type=text size=1 name=middle_initial maxlength=1 class="cust_form" value=""> Επίθετο: <input type=text size=15 name=last_name maxlength=30 class="cust_form" value=""></td>
|
||
</tr><tr>
|
||
<td align=right><font class="body_text"> Διεύθυνση1: </td>
|
||
<td align=left><font class="body_text"><input type=text size=50 name=address1 maxlength=100 class="cust_form" value=""></td>
|
||
</tr><tr>
|
||
<td align=right><font class="body_text"> Διεύθυνση2: </td>
|
||
<td align=left><font class="body_text"><input type=text size=17 name=address2 maxlength=100 class="cust_form" value=""> Διεύθυνση3: <input type=text size=25 name=address3 maxlength=100 class="cust_form" value=""></td>
|
||
</tr><tr>
|
||
<td align=right><font class="body_text"> Πόλη: </td>
|
||
<td align=left><font class="body_text"><input type=text size=20 name=city maxlength=50 class="cust_form" value=""> Κράτος: <input type=text size=2 name=state maxlength=2 class="cust_form" value=""> Ταχ.Κωδ.: <input type=text size=9 name=postal_code maxlength=10 class="cust_form" value=""></td>
|
||
</tr><tr>
|
||
<td align=right><font class="body_text"> Επαρχία: </td>
|
||
<td align=left><font class="body_text"><input type=text size=20 name=province maxlength=50 class="cust_form" value=""> ID προμηθευτού: <input type=text size=15 name=vendor_lead_code maxlength=20 class="cust_form" value=""></td>
|
||
</tr><tr>
|
||
<td align=right><font class="body_text"> Τηλ: </td>
|
||
<td align=left><font class="body_text"><input type=text size=11 name=phone_number maxlength=12 class="cust_form" value=""> Κωδικός Κλήσης: <input type=text size=4 name=phone_code maxlength=10 class="cust_form" value=""> Εναλ/κό Τηλ: <input type=text size=11 name=alt_phone maxlength=12 class="cust_form" value=""></td>
|
||
</tr><tr>
|
||
<td align=right><font class="body_text"> Παρουσίαση: </td>
|
||
<td align=left><font class="body_text"><input type=text size=20 name=security_phrase maxlength=100 class="cust_form" value=""> Ηλεκτρονικό ταχυδρομείο: <input type=text size=25 name=email maxlength=70 class="cust_form" value=""></td>
|
||
</tr><tr>
|
||
<td align=right valign=top><font class="body_text"> Σχολιάζει:</td>
|
||
<?
|
||
if ( ($multi_line_comments) )
|
||
{echo "<td align=left><font class=\"body_text\"><TEXTAREA NAME=comments ROWS=2 COLS=65 class=\"cust_form\" value=\"\"></TEXTAREA></td>\n";}
|
||
else
|
||
{echo "<td align=left><font class=\"body_text\"><input type=text size=65 name=comments maxlength=255 class=\"cust_form\" value=\"\"></td>\n";}
|
||
?>
|
||
|
||
</tr></table>
|
||
</font>
|
||
</td>
|
||
<td width=1 align=center>
|
||
</td>
|
||
</tr>
|
||
<tr><td align=left colspan=3>
|
||
<BR><BR>
|
||
|
||
</td></tr>
|
||
|
||
<tr><td align=left colspan=3>
|
||
<table><tr height=32><td height=32><font face="Arial,Helvetica" size=1>Έκδοση VICIΚΛΗΣΗ: <? echo $version ?> ΔΗΜΙΟΥΡΓΙΑ: <? echo $build ?> Κεντρικός υπολογιστής: <? echo $server_ip ?> </font><BR>
|
||
<font class="body_small"><span id="busycallsdisplay"><a href="#" onclick="conf_channels_detail('SHOW');">Παρουσίαση πληροφοριών κλήσης καναλιού διασκέψης</a></span></font></td><td align=right height=32>
|
||
<? if ( ($HK_statuses_camp > 0) && ( ($user_level>=$HKuser_level) or ($VU_hotkeys_active > 0) ) ) { ?>
|
||
<span id="hotkeysdisplay"><a href="#" onMouseOver="HotKeys('ON')"><IMG SRC="../agc/images/vdc_XB_hotkeysactive_OFF_el.gif" border=0 alt="ΠΛΗΚΤΡΑ ΚΛΕΙΔΙΑ ΑΝΕΝΕΡΓΑ"></a></span>
|
||
<? } ?>
|
||
</td></tr>
|
||
<tr><td colspan=3><span id="outboundcallsspan"></span></td></tr>
|
||
|
||
<tr><td colspan=3>
|
||
<font class="body_small">
|
||
<span id="debugbottomspan"></span>
|
||
</font>
|
||
</td></tr>
|
||
</TABLE>
|
||
</span>
|
||
<!-- END ********* Here is the main VICIΚΛΗΣΗ display panel -->
|
||
|
||
|
||
</TD></TR></TABLE>
|
||
</FORM>
|
||
|
||
|
||
</body>
|
||
</html>
|
||
|
||
<?
|
||
|
||
exit;
|
||
|
||
|
||
|
||
?>
|
||
|
||
|
||
|
||
|
||
|