1378 lines
63 KiB
PHP
1378 lines
63 KiB
PHP
<?php
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# admin_modify_lead.php version 2.4
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#
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# ViciDial database administration modify lead in vicidial_list
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# admin_modify_lead.php
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#
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# this is the administration lead information modifier screen, the administrator
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# just needs to enter the leadID and then they can view and modify the
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# information in the record for that lead
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#
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# Copyright (C) 2012 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 60419-1705 - Added ability to change lead callback record from USERONLY to ANYONE or USERONLY-user
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# 60421-1459 - check GET/POST vars lines with isset to not trigger PHP NOTICES
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# 60609-1112 - Added DNC list addition if status changed to DNC
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# 60619-1539 - Added variable filtering to eliminate SQL injection attack threat
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# 61130-1639 - Added recording_log lookup and list for this lead_id
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# 61201-1136 - Added recording_log user(TSR) display and link
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# 70305-1133 - Changed to default CHECKED modify logs upon status change
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# 70424-1128 - Added campaign-specific statuses, reformatted recordings list
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# 70702-1259 - Added recording location link and truncation
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# 70906-2132 - Added closer_log records display
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# 80428-0144 - UTF8 cleanup
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# 80501-0454 - Added Hangup Reason to logs display
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# 80516-0936 - Cleanup of logging changes, added vicidial_agent_log display
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# 80701-0832 - Changed to allow for altering of main phone number
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# 80805-2106 - Changed comments to TEXTAREA
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# 81210-1529 - Added server recording display options
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# 90309-1829 - Added admin_log logging
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# 90508-0644 - Changed to PHP long tags
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# 90708-1549 - Added phone number dialed to outbound log
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# 90721-1246 - Added rank and owner as vicidial_list fields
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# 90917-2355 - Added extended alt phone entries
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# 100405-1333 - Changed to show logs of non-found leads
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# 100618-0148 - Added Middle name modify and fixes statuses list
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# 100622-0945 - Added field labels
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# 100703-1122 - Added custom fields display/edit
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# 100712-1416 - Added entry_list_id field to vicidial_list to preserve link to custom fields if any
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# 100924-1431 - Added Called Count display
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# 101127-1610 - Added ability to set a scheduled callback date and time
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# 110212-2041 - Added compatibility with definable scheduled callback statuses
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# 110215-1411 - Added display of call notes to log records
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# 110215-1717 - Changed empty lead_id behavior to be add-a-lead functionality
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# 110525-1827 - Added ivr log records display
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# 111103-1533 - Added admin_hide_phone_data and admin_hide_lead_data options
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# 120223-2249 - Removed logging of good login passwords if webroot writable is enabled
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#
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require("dbconnect.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["vendor_id"])) {$vendor_id=$_GET["vendor_id"];}
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elseif (isset($_POST["vendor_id"])) {$vendor_id=$_POST["vendor_id"];}
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if (isset($_GET["phone"])) {$phone=$_GET["phone"];}
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elseif (isset($_POST["phone"])) {$phone=$_POST["phone"];}
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if (isset($_GET["old_phone"])) {$old_phone=$_GET["old_phone"];}
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elseif (isset($_POST["old_phone"])) {$old_phone=$_POST["old_phone"];}
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if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
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elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
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if (isset($_GET["title"])) {$title=$_GET["title"];}
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elseif (isset($_POST["title"])) {$title=$_POST["title"];}
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if (isset($_GET["first_name"])) {$first_name=$_GET["first_name"];}
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elseif (isset($_POST["first_name"])) {$first_name=$_POST["first_name"];}
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if (isset($_GET["middle_initial"])) {$middle_initial=$_GET["middle_initial"];}
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elseif (isset($_POST["middle_initial"])) {$middle_initial=$_POST["middle_initial"];}
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if (isset($_GET["last_name"])) {$last_name=$_GET["last_name"];}
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elseif (isset($_POST["last_name"])) {$last_name=$_POST["last_name"];}
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if (isset($_GET["phone_number"])) {$phone_number=$_GET["phone_number"];}
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elseif (isset($_POST["phone_number"])) {$phone_number=$_POST["phone_number"];}
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if (isset($_GET["end_call"])) {$end_call=$_GET["end_call"];}
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elseif (isset($_POST["end_call"])) {$end_call=$_POST["end_call"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["dispo"])) {$dispo=$_GET["dispo"];}
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elseif (isset($_POST["dispo"])) {$dispo=$_POST["dispo"];}
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if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];}
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elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];}
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if (isset($_GET["campaign_id"])) {$campaign_id=$_GET["campaign_id"];}
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elseif (isset($_POST["campaign_id"])) {$campaign_id=$_POST["campaign_id"];}
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if (isset($_GET["phone_code"])) {$phone_code=$_GET["phone_code"];}
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elseif (isset($_POST["phone_code"])) {$phone_code=$_POST["phone_code"];}
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if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
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elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
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if (isset($_GET["extension"])) {$extension=$_GET["extension"];}
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elseif (isset($_POST["extension"])) {$extension=$_POST["extension"];}
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if (isset($_GET["channel"])) {$channel=$_GET["channel"];}
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elseif (isset($_POST["channel"])) {$channel=$_POST["channel"];}
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if (isset($_GET["call_began"])) {$call_began=$_GET["call_began"];}
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elseif (isset($_POST["call_began"])) {$call_began=$_POST["call_began"];}
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if (isset($_GET["parked_time"])) {$parked_time=$_GET["parked_time"];}
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elseif (isset($_POST["parked_time"])) {$parked_time=$_POST["parked_time"];}
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if (isset($_GET["tsr"])) {$tsr=$_GET["tsr"];}
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elseif (isset($_POST["tsr"])) {$tsr=$_POST["tsr"];}
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if (isset($_GET["address1"])) {$address1=$_GET["address1"];}
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elseif (isset($_POST["address1"])) {$address1=$_POST["address1"];}
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if (isset($_GET["address2"])) {$address2=$_GET["address2"];}
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elseif (isset($_POST["address2"])) {$address2=$_POST["address2"];}
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if (isset($_GET["address3"])) {$address3=$_GET["address3"];}
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elseif (isset($_POST["address3"])) {$address3=$_POST["address3"];}
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if (isset($_GET["city"])) {$city=$_GET["city"];}
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elseif (isset($_POST["city"])) {$city=$_POST["city"];}
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if (isset($_GET["state"])) {$state=$_GET["state"];}
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elseif (isset($_POST["state"])) {$state=$_POST["state"];}
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if (isset($_GET["postal_code"])) {$postal_code=$_GET["postal_code"];}
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elseif (isset($_POST["postal_code"])) {$postal_code=$_POST["postal_code"];}
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if (isset($_GET["province"])) {$province=$_GET["province"];}
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elseif (isset($_POST["province"])) {$province=$_POST["province"];}
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if (isset($_GET["country_code"])) {$country_code=$_GET["country_code"];}
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elseif (isset($_POST["country_code"])) {$country_code=$_POST["country_code"];}
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if (isset($_GET["alt_phone"])) {$alt_phone=$_GET["alt_phone"];}
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elseif (isset($_POST["alt_phone"])) {$alt_phone=$_POST["alt_phone"];}
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if (isset($_GET["email"])) {$email=$_GET["email"];}
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elseif (isset($_POST["email"])) {$email=$_POST["email"];}
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if (isset($_GET["security"])) {$security=$_GET["security"];}
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elseif (isset($_POST["security"])) {$security=$_POST["security"];}
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if (isset($_GET["comments"])) {$comments=$_GET["comments"];}
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elseif (isset($_POST["comments"])) {$comments=$_POST["comments"];}
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if (isset($_GET["status"])) {$status=$_GET["status"];}
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elseif (isset($_POST["status"])) {$status=$_POST["status"];}
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if (isset($_GET["rank"])) {$rank=$_GET["rank"];}
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elseif (isset($_POST["rank"])) {$rank=$_POST["rank"];}
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if (isset($_GET["owner"])) {$owner=$_GET["owner"];}
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elseif (isset($_POST["owner"])) {$owner=$_POST["owner"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["ΕΠΙΒΕΒΑΙΩΣΗ"])) {$ΕΠΙΒΕΒΑΙΩΣΗ=$_GET["ΕΠΙΒΕΒΑΙΩΣΗ"];}
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elseif (isset($_POST["ΕΠΙΒΕΒΑΙΩΣΗ"])) {$ΕΠΙΒΕΒΑΙΩΣΗ=$_POST["ΕΠΙΒΕΒΑΙΩΣΗ"];}
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if (isset($_GET["CBchangeUSERtoANY"])) {$CBchangeUSERtoANY=$_GET["CBchangeUSERtoANY"];}
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elseif (isset($_POST["CBchangeUSERtoANY"])) {$CBchangeUSERtoANY=$_POST["CBchangeUSERtoANY"];}
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if (isset($_GET["CBchangeUSERtoUSER"])) {$CBchangeUSERtoUSER=$_GET["CBchangeUSERtoUSER"];}
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elseif (isset($_POST["CBchangeUSERtoUSER"])) {$CBchangeUSERtoUSER=$_POST["CBchangeUSERtoUSER"];}
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if (isset($_GET["CBchangeANYtoUSER"])) {$CBchangeANYtoUSER=$_GET["CBchangeANYtoUSER"];}
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elseif (isset($_POST["CBchangeANYtoUSER"])) {$CBchangeANYtoUSER=$_POST["CBchangeANYtoUSER"];}
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if (isset($_GET["CBchangeDATE"])) {$CBchangeDATE=$_GET["CBchangeDATE"];}
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elseif (isset($_POST["CBchangeDATE"])) {$CBchangeDATE=$_POST["CBchangeDATE"];}
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if (isset($_GET["callback_id"])) {$callback_id=$_GET["callback_id"];}
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elseif (isset($_POST["callback_id"])) {$callback_id=$_POST["callback_id"];}
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if (isset($_GET["CBuser"])) {$CBuser=$_GET["CBuser"];}
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elseif (isset($_POST["CBuser"])) {$CBuser=$_POST["CBuser"];}
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if (isset($_GET["modify_logs"])) {$modify_logs=$_GET["modify_logs"];}
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elseif (isset($_POST["modify_logs"])) {$modify_logs=$_POST["modify_logs"];}
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if (isset($_GET["modify_closer_logs"])) {$modify_closer_logs=$_GET["modify_closer_logs"];}
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elseif (isset($_POST["modify_closer_logs"])) {$modify_closer_logs=$_POST["modify_closer_logs"];}
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if (isset($_GET["modify_agent_logs"])) {$modify_agent_logs=$_GET["modify_agent_logs"];}
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elseif (isset($_POST["modify_agent_logs"])) {$modify_agent_logs=$_POST["modify_agent_logs"];}
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if (isset($_GET["add_closer_record"])) {$add_closer_record=$_GET["add_closer_record"];}
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elseif (isset($_POST["add_closer_record"])) {$add_closer_record=$_POST["add_closer_record"];}
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if (isset($_POST["appointment_date"])) {$appointment_date=$_POST["appointment_date"];}
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elseif (isset($_GET["appointment_date"])) {$appointment_date=$_GET["appointment_date"];}
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if (isset($_POST["appointment_time"])) {$appointment_time=$_POST["appointment_time"];}
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elseif (isset($_GET["appointment_time"])) {$appointment_time=$_GET["appointment_time"];}
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if (isset($_GET["CBstatus"])) {$CBstatus=$_GET["CBstatus"];}
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elseif (isset($_POST["CBstatus"])) {$CBstatus=$_POST["CBstatus"];}
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$PHP_AUTH_USER = ereg_replace("[^-_0-9a-zA-Z]","",$PHP_AUTH_USER);
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$PHP_AUTH_PW = ereg_replace("[^-_0-9a-zA-Z]","",$PHP_AUTH_PW);
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$STARTtime = date("U");
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$TODAY = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,custom_fields_enabled,webroot_writable FROM system_settings;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysql_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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$non_latin = $row[0];
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$custom_fields_enabled = $row[1];
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$webroot_writable = $row[2];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = ereg_replace("[^-_0-9a-zA-Z]","",$PHP_AUTH_USER);
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$PHP_AUTH_PW = ereg_replace("[^-_0-9a-zA-Z]","",$PHP_AUTH_PW);
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$old_phone = ereg_replace("[^0-9]","",$old_phone);
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$phone_number = ereg_replace("[^0-9]","",$phone_number);
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$alt_phone = ereg_replace("[^0-9]","",$alt_phone);
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} # end of non_latin
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else
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{
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$PHP_AUTH_USER = ereg_replace("'|\"|\\\\|;","",$PHP_AUTH_USER);
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$PHP_AUTH_PW = ereg_replace("'|\"|\\\\|;","",$PHP_AUTH_PW);
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}
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if (strlen($phone_number)<6) {$phone_number=$old_phone;}
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and modify_leads='1';";
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if ($DB) {echo "|$stmt|\n";}
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if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$auth=$row[0];
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if ($webroot_writable > 0)
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{$fp = fopen ("./project_auth_entries.txt", "a");}
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$date = date("r");
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$ip = getenv("REMOTE_ADDR");
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$browser = getenv("HTTP_USER_AGENT");
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if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
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{
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Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "Ακυρο Ονομα Χρήστη/Κωδικός Πρόσβασης: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n";
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exit;
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}
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else
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{
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if($auth>0)
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{
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$stmt="SELECT full_name,modify_leads,admin_hide_lead_data,admin_hide_phone_data from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW'";
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$LOGfullname = $row[0];
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$LOGmodify_leads = $row[1];
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$LOGadmin_hide_lead_data = $row[2];
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$LOGadmin_hide_phone_data = $row[3];
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if ($webroot_writable > 0)
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{
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fwrite ($fp, "VICIDIAL|GOOD|$date|$PHP_AUTH_USER|XXXX|$ip|$browser|$LOGfullname|\n");
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fclose($fp);
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}
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}
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else
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{
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if ($webroot_writable > 0)
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{
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fwrite ($fp, "VICIDIAL|FAIL|$date|$PHP_AUTH_USER|XXXX|$ip|$browser|\n");
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fclose($fp);
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}
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}
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}
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$label_title = 'Title';
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$label_first_name = 'First';
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$label_middle_initial = 'MI';
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$label_last_name = 'Last';
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$label_address1 = 'Address1';
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$label_address2 = 'Address2';
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$label_address3 = 'Address3';
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$label_city = 'Πόλη';
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$label_state = 'State';
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$label_province = 'Επαρχία';
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$label_postal_code = 'Ταχ.Κωδ.';
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$label_vendor_lead_code = 'Vendor ID';
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$label_gender = 'Φύλο';
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$label_phone_number = 'Phone';
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$label_phone_code = 'DialCode';
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$label_alt_phone = 'Alt. Phone';
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$label_security_phrase = 'Show';
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$label_email = 'Email';
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$label_comments = 'Σχόλια';
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### find any custom field labels
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$stmt="SELECT label_title,label_first_name,label_middle_initial,label_last_name,label_address1,label_address2,label_address3,label_city,label_state,label_province,label_postal_code,label_vendor_lead_code,label_gender,label_phone_number,label_phone_code,label_alt_phone,label_security_phrase,label_email,label_comments from system_settings;";
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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if (strlen($row[0])>0) {$label_title = $row[0];}
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if (strlen($row[1])>0) {$label_first_name = $row[1];}
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if (strlen($row[2])>0) {$label_middle_initial = $row[2];}
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if (strlen($row[3])>0) {$label_last_name = $row[3];}
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if (strlen($row[4])>0) {$label_address1 = $row[4];}
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if (strlen($row[5])>0) {$label_address2 = $row[5];}
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if (strlen($row[6])>0) {$label_address3 = $row[6];}
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if (strlen($row[7])>0) {$label_city = $row[7];}
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if (strlen($row[8])>0) {$label_state = $row[8];}
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if (strlen($row[9])>0) {$label_province = $row[9];}
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if (strlen($row[10])>0) {$label_postal_code = $row[10];}
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if (strlen($row[11])>0) {$label_vendor_lead_code = $row[11];}
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if (strlen($row[12])>0) {$label_gender = $row[12];}
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if (strlen($row[13])>0) {$label_phone_number = $row[13];}
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if (strlen($row[14])>0) {$label_phone_code = $row[14];}
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if (strlen($row[15])>0) {$label_alt_phone = $row[15];}
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if (strlen($row[16])>0) {$label_security_phrase = $row[16];}
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if (strlen($row[17])>0) {$label_email = $row[17];}
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if (strlen($row[18])>0) {$label_comments = $row[18];}
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### find out if status(dispo) is a scheduled callback status
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$scheduled_callback='';
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$stmt="SELECT scheduled_callback from vicidial_statuses where status='$dispo';";
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$rslt=mysql_query($stmt, $link);
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$scb_count_to_print = mysql_num_rows($rslt);
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if ($scb_count_to_print > 0)
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{
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$row=mysql_fetch_row($rslt);
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if (strlen($row[0])>0) {$scheduled_callback = $row[0];}
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}
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$stmt="SELECT scheduled_callback from vicidial_campaign_statuses where status='$dispo';";
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$rslt=mysql_query($stmt, $link);
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$scb_count_to_print = mysql_num_rows($rslt);
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if ($scb_count_to_print > 0)
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{
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$row=mysql_fetch_row($rslt);
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if (strlen($row[0])>0) {$scheduled_callback = $row[0];}
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}
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?>
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<html>
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<head>
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<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
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<title>ADMINISTRATION: Τροποποίηση οδηγού</title>
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<script language="JavaScript" src="calendar_db.js"></script>
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<link rel="stylesheet" href="calendar.css">
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</head>
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<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
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<CENTER><FONT FACE="Courier" COLOR=BLACK SIZE=3>
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<?php
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echo "<a href=\"./admin.php?ADD=100\">ADMINISTRATION</a>: Τροποποίηση οδηγού<BR>\n";
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if ($lead_id == 'NEW')
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{
|
|
$stmt="INSERT INTO vicidial_list set status='" . mysql_real_escape_string($status) . "',title='" . mysql_real_escape_string($title) . "',first_name='" . mysql_real_escape_string($first_name) . "',middle_initial='" . mysql_real_escape_string($middle_initial) . "',last_name='" . mysql_real_escape_string($last_name) . "',address1='" . mysql_real_escape_string($address1) . "',address2='" . mysql_real_escape_string($address2) . "',address3='" . mysql_real_escape_string($address3) . "',city='" . mysql_real_escape_string($city) . "',state='" . mysql_real_escape_string($state) . "',province='" . mysql_real_escape_string($province) . "',postal_code='" . mysql_real_escape_string($postal_code) . "',country_code='" . mysql_real_escape_string($country_code) . "',alt_phone='" . mysql_real_escape_string($alt_phone) . "',phone_number='$phone_number',phone_code='$phone_code',email='" . mysql_real_escape_string($email) . "',security_phrase='" . mysql_real_escape_string($security) . "',comments='" . mysql_real_escape_string($comments) . "',rank='" . mysql_real_escape_string($rank) . "',owner='" . mysql_real_escape_string($owner) . "',vendor_lead_code='" . mysql_real_escape_string($vendor_id) . "', list_id='" . mysql_real_escape_string($list_id) . "'";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$affected_rows = mysql_affected_rows($link);
|
|
if ($affected_rows > 0)
|
|
{
|
|
$lead_id = mysql_insert_id($link);
|
|
echo "Ο μόλυβδος έχει προστεθεί: $lead_id<BR><BR>\n";
|
|
$end_call=0;
|
|
}
|
|
else
|
|
{echo "ΣΦΑΛΜΑ: Μόλυβδος δεν έχουν προστεθεί, παρακαλώ πηγαίνετε πίσω και να δούμε τι έχετε εισαγάγει<BR><BR>\n";}
|
|
}
|
|
|
|
if (strlen($lead_id) < 1)
|
|
{$lead_id = 'NEW';}
|
|
|
|
if ($end_call > 0)
|
|
{
|
|
### update the lead record in the vicidial_list table
|
|
$stmt="UPDATE vicidial_list set status='" . mysql_real_escape_string($status) . "',title='" . mysql_real_escape_string($title) . "',first_name='" . mysql_real_escape_string($first_name) . "',middle_initial='" . mysql_real_escape_string($middle_initial) . "',last_name='" . mysql_real_escape_string($last_name) . "',address1='" . mysql_real_escape_string($address1) . "',address2='" . mysql_real_escape_string($address2) . "',address3='" . mysql_real_escape_string($address3) . "',city='" . mysql_real_escape_string($city) . "',state='" . mysql_real_escape_string($state) . "',province='" . mysql_real_escape_string($province) . "',postal_code='" . mysql_real_escape_string($postal_code) . "',country_code='" . mysql_real_escape_string($country_code) . "',alt_phone='" . mysql_real_escape_string($alt_phone) . "',phone_number='$phone_number',phone_code='$phone_code',email='" . mysql_real_escape_string($email) . "',security_phrase='" . mysql_real_escape_string($security) . "',comments='" . mysql_real_escape_string($comments) . "',rank='" . mysql_real_escape_string($rank) . "',owner='" . mysql_real_escape_string($owner) . "',vendor_lead_code='" . mysql_real_escape_string($vendor_id) . "' where lead_id='" . mysql_real_escape_string($lead_id) . "'";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "οι πληροφορίες τροποποιήθηκαν<BR><BR>\n";
|
|
echo "<a href=\"$PHP_SELF?lead_id=$lead_id&DB=$DB\">Go back to the lead modification page</a><BR><BR>\n";
|
|
echo "<form><input type=button value=\"Κλείστε αυτό το Παράθυρο\" onClick=\"javascript:window.close();\"></form>\n";
|
|
|
|
### LOG INSERTION Admin Log Table ###
|
|
$SQL_log = "$stmt|";
|
|
$SQL_log = ereg_replace(';','',$SQL_log);
|
|
$SQL_log = addslashes($SQL_log);
|
|
$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$PHP_AUTH_USER', ip_address='$ip', event_section='LEADS', event_type='MODIFY', record_id='$lead_id', event_code='ADMIN MODIFY LEAD', event_sql=\"$SQL_log\", event_notes='';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
if ( ($dispo != $status) and ($dispo == 'CBHOLD') )
|
|
{
|
|
### inactivate vicidial_callbacks record for this lead
|
|
$stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysql_real_escape_string($lead_id) . "' and status='ACTIVE';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record inactivated: $lead_id<BR>\n";
|
|
}
|
|
if ( ($dispo != $status) and ( ($dispo == 'CALLBK') or ($scheduled_callback == 'Y') ) )
|
|
{
|
|
### inactivate vicidial_callbacks record for this lead
|
|
$stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysql_real_escape_string($lead_id) . "' and status IN('ACTIVE','LIVE');";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record inactivated: $lead_id<BR>\n";
|
|
}
|
|
|
|
if ( ($dispo != $status) and ($status == 'CBHOLD') )
|
|
{
|
|
### find any vicidial_callback records for this lead
|
|
$stmt="select callback_id from vicidial_callbacks where lead_id='" . mysql_real_escape_string($lead_id) . "' and status IN('ACTIVE','LIVE') order by callback_id desc LIMIT 1;";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$CBM_to_print = mysql_num_rows($rslt);
|
|
if ($CBM_to_print > 0)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
$callback_id = $rowx[0];
|
|
}
|
|
else
|
|
{
|
|
$tomorrow = date("Y-m-d", mktime(date("H"),date("i"),date("s"),date("m"),date("d")+1,date("Y")));
|
|
|
|
$stmt="INSERT INTO vicidial_callbacks SET lead_id='" . mysql_real_escape_string($lead_id) . "',recipient='ANYONE',status='ACTIVE',user='$PHP_AUTH_USER',user_group='ADMIN',list_id='" . mysql_real_escape_string($list_id) . "',callback_time='$tomorrow 12:00:00',entry_time='$NOW_TIME',comments='',campaign_id='" . mysql_real_escape_string($campaign_id) . "';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>Scheduled Callback added: $lead_id - $phone_number<BR>\n";
|
|
}
|
|
}
|
|
|
|
|
|
if ( ($dispo != $status) and ($status == 'DNC') )
|
|
{
|
|
### add lead to the internal DNC list
|
|
$stmt="INSERT INTO vicidial_dnc (phone_number) values('" . mysql_real_escape_string($phone_number) . "');";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>Lead added to DNC List: $lead_id - $phone_number<BR>\n";
|
|
}
|
|
### update last record in vicidial_log table
|
|
if (($dispo != $status) and ($modify_logs > 0))
|
|
{
|
|
$stmt="UPDATE vicidial_log set status='" . mysql_real_escape_string($status) . "' where lead_id='" . mysql_real_escape_string($lead_id) . "' order by call_date desc limit 1";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
}
|
|
|
|
### update last record in vicidial_closer_log table
|
|
if (($dispo != $status) and ($modify_closer_logs > 0))
|
|
{
|
|
$stmt="UPDATE vicidial_closer_log set status='" . mysql_real_escape_string($status) . "' where lead_id='" . mysql_real_escape_string($lead_id) . "' order by call_date desc limit 1";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
}
|
|
|
|
### update last record in vicidial_agent_log table
|
|
if (($dispo != $status) and ($modify_agent_logs > 0))
|
|
{
|
|
$stmt="UPDATE vicidial_agent_log set status='" . mysql_real_escape_string($status) . "' where lead_id='" . mysql_real_escape_string($lead_id) . "' order by agent_log_id desc limit 1";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
}
|
|
|
|
if ($add_closer_record > 0)
|
|
{
|
|
### insert a NEW record to the vicidial_closer_log table
|
|
$stmt="INSERT INTO vicidial_closer_log (lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed) values('" . mysql_real_escape_string($lead_id) . "','" . mysql_real_escape_string($list_id) . "','" . mysql_real_escape_string($campaign_id) . "','" . mysql_real_escape_string($parked_time) . "','$NOW_TIME','$STARTtime','1','" . mysql_real_escape_string($status) . "','" . mysql_real_escape_string($phone_code) . "','" . mysql_real_escape_string($phone_number) . "','$PHP_AUTH_USER','" . mysql_real_escape_string($comments) . "','Y')";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
}
|
|
|
|
|
|
}
|
|
else
|
|
{
|
|
|
|
if ($CBchangeUSERtoANY == 'YES')
|
|
{
|
|
### set vicidial_callbacks record to an ANYONE callback for this lead
|
|
$stmt="UPDATE vicidial_callbacks set recipient='ANYONE' where callback_id='" . mysql_real_escape_string($callback_id) . "';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record changed to ANYONE<BR>\n";
|
|
}
|
|
if ($CBchangeUSERtoUSER == 'YES')
|
|
{
|
|
### set vicidial_callbacks record to a different USERONLY callback record for this lead
|
|
$stmt="UPDATE vicidial_callbacks set user='" . mysql_real_escape_string($CBuser) . "' where callback_id='" . mysql_real_escape_string($callback_id) . "';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record user changed to $CBuser<BR>\n";
|
|
}
|
|
if ($CBchangeANYtoUSER == 'YES')
|
|
{
|
|
### set vicidial_callbacks record to an USERONLY callback for this lead
|
|
$stmt="UPDATE vicidial_callbacks set user='" . mysql_real_escape_string($CBuser) . "',recipient='USERONLY' where callback_id='" . mysql_real_escape_string($callback_id) . "';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record changed to USERONLY, user: $CBuser<BR>\n";
|
|
}
|
|
|
|
if ($CBchangeDATE == 'YES')
|
|
{
|
|
### change date/time of vicidial_callbacks record for this lead
|
|
$stmt="UPDATE vicidial_callbacks set callback_time='" . mysql_real_escape_string($appointment_date) . " " . mysql_real_escape_string($appointment_time) . "',comments='" . mysql_real_escape_string($comments) . "',lead_status='" . mysql_real_escape_string($CBstatus) . "' where callback_id='" . mysql_real_escape_string($callback_id) . "';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record changed to $appointment_date $appointment_time $CBstatus<BR>\n";
|
|
}
|
|
|
|
|
|
$stmt="SELECT count(*) from vicidial_list where lead_id='" . mysql_real_escape_string($lead_id) . "'";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysql_fetch_row($rslt);
|
|
$lead_count = $row[0];
|
|
|
|
if ($lead_count > 0)
|
|
{
|
|
##### grab vicidial_list_alt_phones records #####
|
|
$stmt="select phone_code,phone_number,alt_phone_note,alt_phone_count,active from vicidial_list_alt_phones where lead_id='" . mysql_real_escape_string($lead_id) . "' order by alt_phone_count limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$alts_to_print = mysql_num_rows($rslt);
|
|
|
|
$c=0;
|
|
$alts_output = '';
|
|
while ($alts_to_print > $c)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (eregi("1$|3$|5$|7$|9$", $c))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$c++;
|
|
$alts_output .= "<tr $bgcolor>";
|
|
$alts_output .= "<td><font size=1>$c</td>";
|
|
$alts_output .= "<td><font size=2>$row[0] $row[1]</td>";
|
|
$alts_output .= "<td align=left><font size=2> $row[2]</td>\n";
|
|
$alts_output .= "<td align=left><font size=2> $row[3]</td>\n";
|
|
$alts_output .= "<td align=left><font size=2> $row[4] </td></tr>\n";
|
|
}
|
|
|
|
}
|
|
else
|
|
{
|
|
echo "ΑΠΟΤΥΧΙΑ ψαξίματος καθοδήγησης για lead_id $lead_id $NOW_TIME\n<BR><BR>\n";
|
|
# echo "<a href=\"$PHP_SELF\">Close this window</a>\n<BR><BR>\n";
|
|
}
|
|
|
|
##### grab vicidial_log records #####
|
|
$stmt="select uniqueid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,user_group,term_reason,alt_dial from vicidial_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by uniqueid desc limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$logs_to_print = mysql_num_rows($rslt);
|
|
|
|
$u=0;
|
|
$call_log = '';
|
|
$log_campaign = '';
|
|
while ($logs_to_print > $u)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (strlen($log_campaign)<1) {$log_campaign = $row[3];}
|
|
if (eregi("1$|3$|5$|7$|9$", $u))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$u++;
|
|
$call_log .= "<tr $bgcolor>";
|
|
$call_log .= "<td><font size=1>$u</td>";
|
|
$call_log .= "<td><font size=2>$row[4]</td>";
|
|
$call_log .= "<td align=left><font size=2> $row[7]</td>\n";
|
|
$call_log .= "<td align=left><font size=2> $row[8]</td>\n";
|
|
$call_log .= "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[11]\" target=\"_blank\">$row[11]</A> </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[3] </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[2] </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[1] </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[15] </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[10] </td></tr>\n";
|
|
|
|
$stmtA="SELECT call_notes FROM vicidial_call_notes WHERE lead_id='" . mysql_real_escape_string($lead_id) . "' and vicidial_id='$row[0]';";
|
|
$rsltA=mysql_query($stmtA, $link);
|
|
$out_notes_to_print = mysql_num_rows($rslt);
|
|
if ($out_notes_to_print > 0)
|
|
{
|
|
$rowA=mysql_fetch_row($rsltA);
|
|
if (strlen($rowA[0]) > 0)
|
|
{
|
|
$call_log .= "<TR>";
|
|
$call_log .= "<td></td>";
|
|
$call_log .= "<TD $bgcolor COLSPAN=9><font style=\"font-size:11px;font-family:sans-serif;\"> NOTES: $rowA[0] </font></TD>";
|
|
$call_log .= "</TR>";
|
|
}
|
|
}
|
|
|
|
$campaign_id = $row[3];
|
|
}
|
|
|
|
##### grab vicidial_agent_log records #####
|
|
$stmt="select agent_log_id,user,server_ip,event_time,lead_id,campaign_id,pause_epoch,pause_sec,wait_epoch,wait_sec,talk_epoch,talk_sec,dispo_epoch,dispo_sec,status,user_group,comments,sub_status from vicidial_agent_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by agent_log_id desc limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$Alogs_to_print = mysql_num_rows($rslt);
|
|
|
|
$y=0;
|
|
$agent_log = '';
|
|
$Alog_campaign = '';
|
|
while ($Alogs_to_print > $y)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (strlen($Alog_campaign)<1) {$Alog_campaign = $row[5];}
|
|
if (eregi("1$|3$|5$|7$|9$", $y))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$y++;
|
|
$agent_log .= "<tr $bgcolor>";
|
|
$agent_log .= "<td><font size=1>$y</td>";
|
|
$agent_log .= "<td><font size=2>$row[3]</td>";
|
|
$agent_log .= "<td align=left><font size=2> $row[5]</td>\n";
|
|
$agent_log .= "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[1]\" target=\"_blank\">$row[1]</A> </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[7]</td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[9] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[11] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[13] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[14] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[15] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[17] </td></tr>\n";
|
|
|
|
$campaign_id = $row[5];
|
|
}
|
|
|
|
##### grab vicidial_closer_log records #####
|
|
$stmt="select closecallid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,queue_seconds,user_group,xfercallid,term_reason,uniqueid,agent_only from vicidial_closer_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by closecallid desc limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$Clogs_to_print = mysql_num_rows($rslt);
|
|
|
|
$y=0;
|
|
$closer_log = '';
|
|
$Clog_campaign = '';
|
|
while ($Clogs_to_print > $y)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (strlen($Clog_campaign)<1) {$Clog_campaign = $row[3];}
|
|
if (eregi("1$|3$|5$|7$|9$", $y))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$y++;
|
|
$closer_log .= "<tr $bgcolor>";
|
|
$closer_log .= "<td><font size=1>$y</td>";
|
|
$closer_log .= "<td><font size=2>$row[4]</td>";
|
|
$closer_log .= "<td align=left><font size=2> $row[7]</td>\n";
|
|
$closer_log .= "<td align=left><font size=2> $row[8]</td>\n";
|
|
$closer_log .= "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[11]\" target=\"_blank\">$row[11]</A> </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[3] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[2] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[1] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[14] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[17] </td></tr>\n";
|
|
|
|
$stmtA="SELECT call_notes FROM vicidial_call_notes WHERE lead_id='" . mysql_real_escape_string($lead_id) . "' and vicidial_id='$row[0]';";
|
|
$rsltA=mysql_query($stmtA, $link);
|
|
$in_notes_to_print = mysql_num_rows($rslt);
|
|
if ($in_notes_to_print > 0)
|
|
{
|
|
$rowA=mysql_fetch_row($rsltA);
|
|
if (strlen($rowA[0]) > 0)
|
|
{
|
|
$closer_log .= "<TR>";
|
|
$closer_log .= "<td></td>";
|
|
$closer_log .= "<TD $bgcolor COLSPAN=9><font style=\"font-size:11px;font-family:sans-serif;\"> NOTES: $rowA[0] </font></TD>";
|
|
$closer_log .= "</TR>";
|
|
}
|
|
}
|
|
|
|
$campaign_id = $row[3];
|
|
}
|
|
|
|
##### grab vicidial_list data for lead #####
|
|
$stmt="SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,gmt_offset_now,called_since_last_reset,phone_code,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner,entry_list_id from vicidial_list where lead_id='" . mysql_real_escape_string($lead_id) . "'";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysql_fetch_row($rslt);
|
|
|
|
if ($LOGadmin_hide_phone_data != '0')
|
|
{
|
|
if ($DB > 0) {echo "ΑΠΟΚΡΥΨΗPHONEDATA|$row[11]|$LOGadmin_hide_phone_data|\n";}
|
|
$phone_temp = $row[11];
|
|
if (strlen($phone_temp) > 0)
|
|
{
|
|
if ($LOGadmin_hide_phone_data == '4_DIGITS')
|
|
{$row[11] = str_repeat("X", (strlen($phone_temp) - 4)) . substr($phone_temp,-4,4);}
|
|
elseif ($LOGadmin_hide_phone_data == '3_DIGITS')
|
|
{$row[11] = str_repeat("X", (strlen($phone_temp) - 3)) . substr($phone_temp,-3,3);}
|
|
elseif ($LOGadmin_hide_phone_data == '2_DIGITS')
|
|
{$row[11] = str_repeat("X", (strlen($phone_temp) - 2)) . substr($phone_temp,-2,2);}
|
|
else
|
|
{$row[11] = preg_replace("/./",'X',$phone_temp);}
|
|
}
|
|
}
|
|
if ($LOGadmin_hide_lead_data != '0')
|
|
{
|
|
if ($DB > 0) {echo "ΑΠΟΚΡΥΨΗLEADDATA|$row[5]|$row[6]|$row[12]|$row[13]|$row[14]|$row[15]|$row[16]|$row[17]|$row[18]|$row[19]|$row[20]|$row[21]|$row[22]|$row[26]|$row[27]|$row[28]|$LOGadmin_hide_lead_data|\n";}
|
|
if (strlen($row[5]) > 0)
|
|
{$data_temp = $row[5]; $row[5] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[6]) > 0)
|
|
{$data_temp = $row[6]; $row[6] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[12]) > 0)
|
|
{$data_temp = $row[12]; $row[12] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[13]) > 0)
|
|
{$data_temp = $row[13]; $row[13] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[14]) > 0)
|
|
{$data_temp = $row[14]; $row[14] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[15]) > 0)
|
|
{$data_temp = $row[15]; $row[15] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[16]) > 0)
|
|
{$data_temp = $row[16]; $row[16] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[17]) > 0)
|
|
{$data_temp = $row[17]; $row[17] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[18]) > 0)
|
|
{$data_temp = $row[18]; $row[18] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[19]) > 0)
|
|
{$data_temp = $row[19]; $row[19] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[20]) > 0)
|
|
{$data_temp = $row[20]; $row[20] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[21]) > 0)
|
|
{$data_temp = $row[21]; $row[21] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[22]) > 0)
|
|
{$data_temp = $row[22]; $row[22] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[26]) > 0)
|
|
{$data_temp = $row[26]; $row[26] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[27]) > 0)
|
|
{$data_temp = $row[27]; $row[27] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[28]) > 0)
|
|
{$data_temp = $row[28]; $row[28] = preg_replace("/./",'X',$data_temp);}
|
|
}
|
|
|
|
if (strlen($row[0]) > 0)
|
|
{$lead_id = $row[0];}
|
|
$dispo = $row[3];
|
|
$tsr = $row[4];
|
|
$vendor_id = $row[5];
|
|
$list_id = $row[7];
|
|
$gmt_offset_now = $row[8];
|
|
$phone_code = $row[10];
|
|
$phone_number = $row[11];
|
|
$title = $row[12];
|
|
$first_name = $row[13];
|
|
$middle_initial = $row[14];
|
|
$last_name = $row[15];
|
|
$address1 = $row[16];
|
|
$address2 = $row[17];
|
|
$address3 = $row[18];
|
|
$city = $row[19];
|
|
$state = $row[20];
|
|
$province = $row[21];
|
|
$postal_code = $row[22];
|
|
$country_code = $row[23];
|
|
$gender = $row[24];
|
|
$date_of_birth = $row[25];
|
|
$alt_phone = $row[26];
|
|
$email = $row[27];
|
|
$security = $row[28];
|
|
$comments = $row[29];
|
|
$called_count = $row[30];
|
|
$last_local_call_time = $row[31];
|
|
$rank = $row[32];
|
|
$owner = $row[33];
|
|
$entry_list_id = $row[34];
|
|
|
|
if ($lead_id == 'NEW')
|
|
{
|
|
##### create a select list of lists if a NEW lead_id #####
|
|
$stmt="select list_id,campaign_id,list_name from vicidial_lists order by list_id limit 5000;";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$lists_to_print = mysql_num_rows($rslt);
|
|
|
|
$Lc=0;
|
|
$select_list = '<select size=1 name=list_id>';
|
|
while ($lists_to_print > $Lc)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
$select_list .= "<option value='$row[0]'>$row[0] - $row[1] - $row[2]</option>";
|
|
|
|
$Lc++;
|
|
}
|
|
$select_list .= "</select>";
|
|
|
|
$list_id=$select_list;
|
|
}
|
|
|
|
if ($lead_id == 'NEW')
|
|
{echo "<br><b>Προσθέστε μια νέα πρωτοβουλία πρωτοποριακής</B>\n";}
|
|
else
|
|
{echo "<br>Πληροφορίες Κλήσης: $first_name $last_name - $phone_number\n";}
|
|
|
|
echo "<br><br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=end_call value=1>\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=dispo value=\"$dispo\">\n";
|
|
echo "<input type=hidden name=list_id value=\"$list_id\">\n";
|
|
echo "<input type=hidden name=campaign_id value=\"$campaign_id\">\n";
|
|
echo "<input type=hidden name=old_phone value=\"$phone_number\">\n";
|
|
echo "<input type=hidden name=server_ip value=\"$server_ip\">\n";
|
|
echo "<input type=hidden name=extension value=\"$extension\">\n";
|
|
echo "<input type=hidden name=channel value=\"$channel\">\n";
|
|
echo "<input type=hidden name=call_began value=\"$call_began\">\n";
|
|
echo "<input type=hidden name=parked_time value=\"$parked_time\">\n";
|
|
echo "<table cellpadding=1 cellspacing=0>\n";
|
|
echo "<tr><td colspan=2>Lead ID: $lead_id ID Λίστας: $list_id</td></tr>\n";
|
|
echo "<tr><td colspan=2>Fronter: <A HREF=\"user_stats.php?user=$tsr\">$tsr</A> Called Count: $called_count</td></tr>\n";
|
|
if ($lead_id == 'NEW') {$list_id='';}
|
|
|
|
if ($LOGadmin_hide_lead_data != '0')
|
|
{
|
|
echo "<tr><td align=right>$label_title: </td><td align=left>$title \n";
|
|
echo "$label_first_name: $first_name </td></tr>\n";
|
|
echo "<tr><td align=right>$label_middle_initial: </td><td align=left>$middle_initial \n";
|
|
echo " $label_last_name: $last_name </td></tr>\n";
|
|
echo "<tr><td align=right>$label_address1 : </td><td align=left>$address1</td></tr>\n";
|
|
echo "<tr><td align=right>$label_address2 : </td><td align=left>$address2</td></tr>\n";
|
|
echo "<tr><td align=right>$label_address3 : </td><td align=left>$address3</td></tr>\n";
|
|
echo "<tr><td align=right>$label_city : </td><td align=left>$city</td></tr>\n";
|
|
echo "<tr><td align=right>$label_state: </td><td align=left>$state \n";
|
|
echo " $label_postal_code: $postal_code </td></tr>\n";
|
|
|
|
echo "<tr><td align=right>$label_province : </td><td align=left>$province</td></tr>\n";
|
|
echo "<tr><td align=right>Χώρα : </td><td align=left>$country_code</td></tr>\n";
|
|
echo "<tr><td align=right>$label_phone_number : </td><td align=left>$phone_number</td></tr>\n";
|
|
echo "<tr><td align=right>$label_phone_code : </td><td align=left>$phone_code</td></tr>\n";
|
|
echo "<tr><td align=right>$label_alt_phone : </td><td align=left>$alt_phone</td></tr>\n";
|
|
echo "<tr><td align=right>$label_email : </td><td align=left>$email</td></tr>\n";
|
|
echo "<tr><td align=right>$label_security_phrase : </td><td align=left>$security</td></tr>\n";
|
|
echo "<tr><td align=right>$label_vendor_lead_code : </td><td align=left>$vendor_id></td></tr>\n";
|
|
echo "<tr><td align=right>Rank : </td><td align=left>$rank</td></tr>\n";
|
|
echo "<tr><td align=right>Owner : </td><td align=left>$owner</td></tr>\n";
|
|
echo "<tr><td align=right>$label_comments : </td><td align=left>$comments</td></tr>\n";
|
|
}
|
|
else
|
|
{
|
|
echo "<tr><td align=right>$label_title: </td><td align=left><input type=text name=title size=4 maxlength=4 value=\"$title\"> \n";
|
|
echo "$label_first_name: <input type=text name=first_name size=15 maxlength=30 value=\"$first_name\"> </td></tr>\n";
|
|
echo "<tr><td align=right>$label_middle_initial: </td><td align=left><input type=text name=middle_initial size=4 maxlength=1 value=\"$middle_initial\"> \n";
|
|
echo " $label_last_name: <input type=text name=last_name size=15 maxlength=30 value=\"$last_name\"> </td></tr>\n";
|
|
echo "<tr><td align=right>$label_address1 : </td><td align=left><input type=text name=address1 size=30 maxlength=30 value=\"$address1\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_address2 : </td><td align=left><input type=text name=address2 size=30 maxlength=30 value=\"$address2\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_address3 : </td><td align=left><input type=text name=address3 size=30 maxlength=30 value=\"$address3\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_city : </td><td align=left><input type=text name=city size=30 maxlength=30 value=\"$city\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_state: </td><td align=left><input type=text name=state size=2 maxlength=2 value=\"$state\"> \n";
|
|
echo " $label_postal_code: <input type=text name=postal_code size=10 maxlength=10 value=\"$postal_code\"> </td></tr>\n";
|
|
|
|
echo "<tr><td align=right>$label_province : </td><td align=left><input type=text name=province size=30 maxlength=30 value=\"$province\"></td></tr>\n";
|
|
echo "<tr><td align=right>Χώρα : </td><td align=left><input type=text name=country_code size=3 maxlength=3 value=\"$country_code\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_phone_number : </td><td align=left><input type=text name=phone_number size=20 maxlength=20 value=\"$phone_number\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_phone_code : </td><td align=left><input type=text name=phone_code size=10 maxlength=10 value=\"$phone_code\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_alt_phone : </td><td align=left><input type=text name=alt_phone size=20 maxlength=20 value=\"$alt_phone\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_email : </td><td align=left><input type=text name=email size=30 maxlength=50 value=\"$email\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_security_phrase : </td><td align=left><input type=text name=security size=30 maxlength=100 value=\"$security\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_vendor_lead_code : </td><td align=left><input type=text name=vendor_id size=30 maxlength=100 value=\"$vendor_id\"></td></tr>\n";
|
|
echo "<tr><td align=right>Rank : </td><td align=left><input type=text name=rank size=7 maxlength=5 value=\"$rank\"></td></tr>\n";
|
|
echo "<tr><td align=right>Owner : </td><td align=left><input type=text name=owner size=22 maxlength=20 value=\"$owner\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_comments : </td><td align=left><TEXTAREA name=comments ROWS=3 COLS=65>$comments</TEXTAREA></td></tr>\n";
|
|
}
|
|
|
|
if ($lead_id != 'NEW')
|
|
{
|
|
echo "<tr bgcolor=#B6D3FC><td align=right>Τερματισμός: </td><td align=left><select size=1 name=status>\n";
|
|
|
|
### find out if status(dispo) is a scheduled callback status
|
|
$scheduled_callback='';
|
|
$stmt="SELECT scheduled_callback from vicidial_statuses where status='$dispo';";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$scb_count_to_print = mysql_num_rows($rslt);
|
|
if ($scb_count_to_print > 0)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (strlen($row[0])>0) {$scheduled_callback = $row[0];}
|
|
}
|
|
$stmt="SELECT scheduled_callback from vicidial_campaign_statuses where status='$dispo';";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$scb_count_to_print = mysql_num_rows($rslt);
|
|
if ($scb_count_to_print > 0)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (strlen($row[0])>0) {$scheduled_callback = $row[0];}
|
|
}
|
|
|
|
$list_campaign='';
|
|
$stmt="SELECT campaign_id from vicidial_lists where list_id='$list_id'";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$Cstatuses_to_print = mysql_num_rows($rslt);
|
|
if ($Cstatuses_to_print > 0)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
$list_campaign = $row[0];
|
|
}
|
|
|
|
$stmt="SELECT status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable from vicidial_statuses where selectable='Y' order by status";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$statuses_to_print = mysql_num_rows($rslt);
|
|
$statuses_list='';
|
|
|
|
$o=0;
|
|
$DS=0;
|
|
while ($statuses_to_print > $o)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
if ( (strlen($dispo) == strlen($rowx[0])) and (eregi($dispo,$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
$o++;
|
|
}
|
|
|
|
$stmt="SELECT status,status_name,selectable,campaign_id,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable from vicidial_campaign_statuses where selectable='Y' and campaign_id='$list_campaign' order by status";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$CAMPstatuses_to_print = mysql_num_rows($rslt);
|
|
|
|
$o=0;
|
|
$CBhold_set=0;
|
|
while ($CAMPstatuses_to_print > $o)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
if ( (strlen($dispo) == strlen($rowx[0])) and (eregi($dispo,$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
if ($rowx[0] == 'CBHOLD') {$CBhold_set++;}
|
|
$o++;
|
|
}
|
|
|
|
if ($dispo == 'CBHOLD') {$CBhold_set++;}
|
|
|
|
if ($DS < 1)
|
|
{$statuses_list .= "<option SELECTED value=\"$dispo\">$dispo</option>\n";}
|
|
if ($CBhold_set < 1)
|
|
{$statuses_list .= "<option value=\"CBHOLD\">CBHOLD - Scheduled Callback</option>\n";}
|
|
echo "$statuses_list";
|
|
echo "</select> <i>(with $list_campaign statuses)</i></td></tr>\n";
|
|
|
|
|
|
echo "<tr bgcolor=#B6D3FC><td align=left>Modifyvicidial log </td><td align=left><input type=checkbox name=modify_logs value=\"1\" CHECKED></td></tr>\n";
|
|
echo "<tr bgcolor=#B6D3FC><td align=left>Modifyagent log </td><td align=left><input type=checkbox name=modify_agent_logs value=\"1\" CHECKED></td></tr>\n";
|
|
echo "<tr bgcolor=#B6D3FC><td align=left>Modifycloser log </td><td align=left><input type=checkbox name=modify_closer_logs value=\"1\"></td></tr>\n";
|
|
echo "<tr bgcolor=#B6D3FC><td align=left>Add closer log record </td><td align=left><input type=checkbox name=add_closer_record value=\"1\"></td></tr>\n";
|
|
}
|
|
else
|
|
{
|
|
echo "<input type=hidden name=status value=\"NEW\">\n";
|
|
}
|
|
|
|
if ( ($LOGadmin_hide_lead_data == '0') or ($lead_id == 'NEW') )
|
|
{
|
|
echo "<tr><td colspan=2 align=center><input type=submit name=submit value=\"ΕΠΙΒΕΒΑΙΩΣΗ\"></td></tr>\n";
|
|
}
|
|
echo "</table></form>\n";
|
|
echo "<BR><BR><BR>\n";
|
|
|
|
if ($lead_id != 'NEW')
|
|
{
|
|
echo "<TABLE BGCOLOR=#B6D3FC WIDTH=750><TR><TD>\n";
|
|
echo "Callback Λεπτομέρειεςs:<BR><CENTER>\n";
|
|
if ( ($dispo == 'CALLBK') or ($dispo == 'CBHOLD') or ($scheduled_callback == 'Y') )
|
|
{
|
|
### find any vicidial_callback records for this lead
|
|
$stmt="select callback_id,lead_id,list_id,campaign_id,status,entry_time,callback_time,modify_date,user,recipient,comments,user_group,lead_status from vicidial_callbacks where lead_id='" . mysql_real_escape_string($lead_id) . "' and status IN('ACTIVE','LIVE') order by callback_id desc LIMIT 1;";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$CB_to_print = mysql_num_rows($rslt);
|
|
$rowx=mysql_fetch_row($rslt);
|
|
|
|
if ($CB_to_print>0)
|
|
{
|
|
if ($rowx[9] == 'USERONLY')
|
|
{
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeUSERtoANY value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "<input type=submit name=submit value=\"CHANGE TO ANYONE CALLBACK\"></form><BR>\n";
|
|
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeUSERtoUSER value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "New Callback Owner ΧρήστηςID: <input type=text name=CBuser size=8 maxlength=10 value=\"$rowx[8]\"> \n";
|
|
echo "<input type=submit name=submit value=\"CHANGE USERONLY CALLBACK USER\"></form><BR>\n";
|
|
}
|
|
else
|
|
{
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeANYtoUSER value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "New Callback Owner ΧρήστηςID: <input type=text name=CBuser size=8 maxlength=10 value=\"$rowx[8]\"> \n";
|
|
echo "<input type=submit name=submit value=\"CHANGE TO USERONLY CALLBACK\"></form><BR>\n";
|
|
}
|
|
$callback_id = $rowx[0];
|
|
$CBcomments = $rowx[10];
|
|
$lead_status = $rowx[12];
|
|
$appointment_datetimeARRAY = explode(" ",$rowx[6]);
|
|
$appointment_date = $appointment_datetimeARRAY[0];
|
|
$appointment_timeARRAY = explode(":",$appointment_datetimeARRAY[1]);
|
|
$appointment_hour = $appointment_timeARRAY[0];
|
|
$appointment_min = $appointment_timeARRAY[1];
|
|
|
|
|
|
|
|
$stmt="SELECT status,status_name from vicidial_statuses where scheduled_callback='Y' and selectable='Y' and status NOT IN('CBHOLD') order by status";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$statuses_to_print = mysql_num_rows($rslt);
|
|
$statuses_list='';
|
|
|
|
$o=0;
|
|
$DS=0;
|
|
while ($statuses_to_print > $o)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
if ( (strlen($lead_status) == strlen($rowx[0])) and (eregi($lead_status,$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
$o++;
|
|
}
|
|
|
|
$stmt="SELECT status,status_name from vicidial_campaign_statuses where scheduled_callback='Y' and selectable='Y' and status NOT IN('CBHOLD') and campaign_id='$list_campaign' order by status";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$CAMPstatuses_to_print = mysql_num_rows($rslt);
|
|
|
|
$o=0;
|
|
$CBhold_set=0;
|
|
while ($CAMPstatuses_to_print > $o)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
if ( (strlen($lead_status) == strlen($rowx[0])) and (eregi($lead_status,$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
$o++;
|
|
}
|
|
|
|
if ($DS < 1)
|
|
{$statuses_list .= "<option SELECTED value=\"$lead_status\">$lead_status</option>\n";}
|
|
|
|
?>
|
|
|
|
<FORM METHOD=POST NAME=vsn ID=vsn ACTION="<?php echo $PHP_SELF ?>">
|
|
<BR>Change Scheduled Callback Date:<BR>
|
|
|
|
<TABLE Border=0 CELLPADDING=0 CELLSPACING=2 WIDTH=700>
|
|
<TR><TD COLSPAN=2 ALIGN=CENTER>
|
|
<input type=hidden name=DB id=DB value=<?php echo $DB ?>>
|
|
<input type=hidden name=CBchangeDATE value="YES">
|
|
<input type=hidden name=lead_id id=lead_id value="<?php echo $lead_id ?>">
|
|
<input type=hidden name=callback_id value="<?php echo $callback_id ?>">
|
|
|
|
<TR BGCOLOR="#E6E6E6">
|
|
<TD ALIGN=RIGHT><FONT FACE="ARIAL,HELVETICA">CallBack Date/Time: </TD><TD ALIGN=LEFT><input type=text name=appointment_date id=appointment_date size=10 maxlength=10 value="<?php echo $appointment_date ?>">
|
|
|
|
<script language="JavaScript">
|
|
var o_cal = new tcal ({
|
|
// form name
|
|
'formname': 'vsn',
|
|
// input name
|
|
'controlname': 'appointment_date'
|
|
});
|
|
o_cal.a_tpl.yearscroll = false;
|
|
// o_cal.a_tpl.weekstart = 1; // Δευτέρα week start
|
|
</script>
|
|
|
|
<input type=hidden name=appointment_time id=appointment_time value="<?php echo $appointment_time ?>">
|
|
<SELECT name=appointment_hour id=appointment_hour>
|
|
<option>00</option>
|
|
<option>01</option>
|
|
<option>02</option>
|
|
<option>03</option>
|
|
<option>04</option>
|
|
<option>05</option>
|
|
<option>06</option>
|
|
<option>07</option>
|
|
<option>08</option>
|
|
<option>09</option>
|
|
<option>10</option>
|
|
<option>11</option>
|
|
<option>12</option>
|
|
<option>13</option>
|
|
<option>14</option>
|
|
<option>15</option>
|
|
<option>16</option>
|
|
<option>17</option>
|
|
<option>18</option>
|
|
<option>19</option>
|
|
<option>20</option>
|
|
<option>21</option>
|
|
<option>22</option>
|
|
<option>23</option>
|
|
<OPTION value="<?php echo $appointment_hour ?>" selected><?php echo $appointment_hour ?></OPTION>
|
|
</SELECT>:
|
|
<SELECT name=appointment_min id=appointment_min>
|
|
<option>00</option>
|
|
<option>05</option>
|
|
<option>10</option>
|
|
<option>15</option>
|
|
<option>20</option>
|
|
<option>25</option>
|
|
<option>30</option>
|
|
<option>35</option>
|
|
<option>40</option>
|
|
<option>45</option>
|
|
<option>50</option>
|
|
<option>55</option>
|
|
<OPTION value="<?php echo $appointment_min ?>" selected><?php echo $appointment_min ?></OPTION>
|
|
</SELECT>
|
|
|
|
</TD>
|
|
</TR>
|
|
<TR BGCOLOR="#E6E6E6">
|
|
<TD align=center colspan=2>
|
|
<FONT FACE="ARIAL,HELVETICA">Callback Disposition: <select size=1 name=CBstatus>\n";
|
|
<?php echo "$statuses_list"; ?>
|
|
</select>
|
|
</TD>
|
|
</TR>
|
|
|
|
<TR BGCOLOR="#E6E6E6">
|
|
<TD align=center colspan=2>
|
|
<FONT FACE="ARIAL,HELVETICA">Σχόλια:
|
|
|
|
<TEXTAREA name=comments ROWS=3 COLS=65><?php echo $CBcomments ?></TEXTAREA>
|
|
</TD>
|
|
</TR>
|
|
|
|
<TR BGCOLOR="#E6E6E6">
|
|
<TD align=center colspan=2>
|
|
|
|
<SCRIPT LANGUAGE="JavaScript">
|
|
|
|
function submit_form()
|
|
{
|
|
var appointment_hourFORM = document.getElementById('appointment_hour');
|
|
var appointment_hourVALUE = appointment_hourFORM[appointment_hourFORM.selectedIndex].text;
|
|
var appointment_minFORM = document.getElementById('appointment_min');
|
|
var appointment_minVALUE = appointment_minFORM[appointment_minFORM.selectedIndex].text;
|
|
|
|
document.vsn.appointment_time.value = appointment_hourVALUE + ":" + appointment_minVALUE + ":00";
|
|
|
|
document.vsn.submit();
|
|
}
|
|
|
|
</SCRIPT>
|
|
|
|
<input type=button value="ΕΠΙΒΕΒΑΙΩΣΗ" name=smt id=smt onClick="submit_form()">
|
|
</TD>
|
|
</TR>
|
|
|
|
</TABLE>
|
|
|
|
</FORM>
|
|
|
|
<?php
|
|
}
|
|
else
|
|
{
|
|
echo "<BR>No Callback records found<BR>\n";
|
|
}
|
|
|
|
}
|
|
else
|
|
{
|
|
echo "<BR>Αν θέλετε να αλλάξετε αυτό οδήγησε σε μια προγραμματισμένη επανάκλησης, πρώτα να αλλάξετε την διάθεση να CBHOLD, τότε υποβάλλουν και θα είστε σε θέση να καθορίσει την ημερομηνία και την ώρα επανάκλησης.<BR>\n";
|
|
}
|
|
echo "</TD></TR></TABLE>\n";
|
|
|
|
echo "<br><br>\n";
|
|
|
|
echo "<center>\n";
|
|
|
|
if ($c > 0)
|
|
{
|
|
echo "<B>EXTENDED ALTERNATE ΤΗΛΕΦΩΝΑ ΓΙΑ ΤΟ ΠΑΡΟΝ ΜΟΛΥΒΔΟΥ:</B>\n";
|
|
echo "<TABLE width=550 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>ALT PHONE </td><td align=left><font size=2>ALT NOTE</td><td align=left><font size=2> ALT COUNT</td><td align=left><font size=2> ACTIVE</td></tr>\n";
|
|
|
|
echo "$alts_output\n";
|
|
|
|
echo "</TABLE>\n";
|
|
echo "<BR><BR>\n";
|
|
}
|
|
|
|
|
|
|
|
### iframe for custom fields display/editing
|
|
if ($custom_fields_enabled > 0)
|
|
{
|
|
$CLlist_id = $list_id;
|
|
if (strlen($entry_list_id) > 2)
|
|
{$CLlist_id = $entry_list_id;}
|
|
$stmt="ΕΜΦΑΝΙΣΗ ΠΙΝΑΚΑΣS LIKE \"custom_$CLlist_id\";";
|
|
if ($DB>0) {echo "$stmt";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$tablecount_to_print = mysql_num_rows($rslt);
|
|
if ($tablecount_to_print > 0)
|
|
{
|
|
$stmt="SELECT count(*) from custom_$CLlist_id where lead_id='$lead_id';";
|
|
if ($DB>0) {echo "$stmt";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$fieldscount_to_print = mysql_num_rows($rslt);
|
|
if ($fieldscount_to_print > 0)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
$custom_records_count = $rowx[0];
|
|
|
|
echo "<B>Προσαρμοσμένα Πεδία ΓΙΑ ΑΥΤΟ ΤΟ ΜΟΛΥΒΔΟ:</B><BR>\n";
|
|
echo "<iframe src=\"../agc/vdc_form_display.php?lead_id=$lead_id&list_id=$CLlist_id&stage=DISPLAY&submit_button=YES&user=$PHP_AUTH_USER&pass=$PHP_AUTH_PW&bgcolor=E6E6E6\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"2\" allowtransparency=\"true\" id=\"vcFormIFrame\" name=\"vcFormIFrame\" width=\"740\" height=\"300\" STYLE=\"z-index:18\"> </iframe>\n";
|
|
echo "<BR><BR>";
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
echo "<B>Κλήσεις για αυτόν τον οδηγό:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> TSR</td><td align=right><font size=2>ΕΚΣΤΡΑΤΕΙΑ</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td><td align=right><font size=2> PHONE</td></tr>\n";
|
|
|
|
echo "$call_log\n";
|
|
|
|
echo "</TABLE>\n";
|
|
echo "<BR><BR>\n";
|
|
|
|
echo "<B>CLOSER RECORDS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> TSR</td><td align=right><font size=2>ΕΚΣΤΡΑΤΕΙΑ</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> WAIT</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
|
|
|
|
echo "$closer_log\n";
|
|
|
|
echo "</TABLE></center>\n";
|
|
echo "<BR><BR>\n";
|
|
|
|
|
|
echo "<B>ΧΕΙΡΙΣΤΗΣLOG RECORDS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>CAMPAIGN</td><td align=left><font size=2> TSR</td><td align=left><font size=2> PAUSE</td><td align=right><font size=2> WAIT</td><td align=right><font size=2> TALK</td><td align=right><font size=2> DISPO</td><td align=right><font size=2> STATUS</td><td align=right><font size=2> GROUP</td><td align=right><font size=2> SUB</td></tr>\n";
|
|
|
|
echo "$agent_log\n";
|
|
|
|
echo "</TABLE>\n";
|
|
echo "<BR><BR>\n";
|
|
|
|
|
|
echo "<B>IVR LOGS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=1 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td align=left><font size=2>ΕΚΣΤΡΑΤΕΙΑ</td><td><font size=2>DATE/TIME </td><td align=left><font size=2>CALL MENU </td><td align=left><font size=2> ACTION</td></tr>\n";
|
|
|
|
$stmt="select campaign_id,event_date,menu_id,menu_action from vicidial_outbound_ivr_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by uniqueid,event_date,menu_action desc limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$logs_to_print = mysql_num_rows($rslt);
|
|
if ($DB) {echo "$logs_to_print|$stmt|\n";}
|
|
|
|
$u=0;
|
|
while ($logs_to_print > $u)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (eregi("1$|3$|5$|7$|9$", $u))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$u++;
|
|
echo "<tr $bgcolor>";
|
|
echo "<td><font size=1>$u</td>";
|
|
echo "<td align=left><font size=2> $row[0] </td>";
|
|
echo "<td align=left><font size=1> $row[1] </td>\n";
|
|
echo "<td align=left><font size=2> $row[2] </td>\n";
|
|
echo "<td align=left><font size=2> $row[3] </td>\n";
|
|
echo "</tr>\n";
|
|
}
|
|
|
|
echo "</TABLE><BR><BR>\n";
|
|
|
|
|
|
echo "<B>RECORDINGS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=1 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td align=left><font size=2> LEAD</td><td><font size=2>DATE/TIME </td><td align=left><font size=2>SECONDS </td><td align=left><font size=2> RECID</td><td align=center><font size=2>FILENAME</td><td align=left><font size=2>LOCATION</td><td align=left><font size=2>TSR</td></tr>\n";
|
|
|
|
$stmt="select recording_id,channel,server_ip,extension,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,filename,location,lead_id,user,vicidial_id from recording_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by recording_id desc limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$logs_to_print = mysql_num_rows($rslt);
|
|
if ($DB) {echo "$logs_to_print|$stmt|\n";}
|
|
|
|
$u=0;
|
|
while ($logs_to_print > $u)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (eregi("1$|3$|5$|7$|9$", $u))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$location = $row[11];
|
|
|
|
if (strlen($location)>2)
|
|
{
|
|
$URLserver_ip = $location;
|
|
$URLserver_ip = eregi_replace('http://','',$URLserver_ip);
|
|
$URLserver_ip = eregi_replace('https://','',$URLserver_ip);
|
|
$URLserver_ip = eregi_replace("\/.*",'',$URLserver_ip);
|
|
$stmt="select count(*) from servers where server_ip='$URLserver_ip';";
|
|
$rsltx=mysql_query($stmt, $link);
|
|
$rowx=mysql_fetch_row($rsltx);
|
|
|
|
if ($rowx[0] > 0)
|
|
{
|
|
$stmt="select recording_web_link,alt_server_ip,external_server_ip from servers where server_ip='$URLserver_ip';";
|
|
$rsltx=mysql_query($stmt, $link);
|
|
$rowx=mysql_fetch_row($rsltx);
|
|
|
|
if (eregi("ALT_IP",$rowx[0]))
|
|
{
|
|
$location = eregi_replace($URLserver_ip, $rowx[1], $location);
|
|
}
|
|
if (eregi("EXTERNAL_IP",$rowx[0]))
|
|
{
|
|
$location = eregi_replace($URLserver_ip, $rowx[2], $location);
|
|
}
|
|
}
|
|
}
|
|
|
|
if (strlen($location)>30)
|
|
{$locat = substr($location,0,27); $locat = "$locat...";}
|
|
else
|
|
{$locat = $location;}
|
|
if ( (eregi("ftp",$location)) or (eregi("http",$location)) )
|
|
{$location = "<a href=\"$location\">$locat</a>";}
|
|
else
|
|
{$location = $locat;}
|
|
$u++;
|
|
echo "<tr $bgcolor>";
|
|
echo "<td><font size=1>$u</td>";
|
|
echo "<td align=left><font size=2> $row[12] </td>";
|
|
echo "<td align=left><font size=1> $row[4] </td>\n";
|
|
echo "<td align=left><font size=2> $row[8] </td>\n";
|
|
echo "<td align=left><font size=2> $row[0] </td>\n";
|
|
echo "<td align=center><font size=1> $row[10] </td>\n";
|
|
echo "<td align=left><font size=2> $location </td>\n";
|
|
echo "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[13]\" target=\"_blank\">$row[13]</A> </td>";
|
|
echo "</tr>\n";
|
|
|
|
}
|
|
|
|
echo "</TABLE><BR><BR>\n";
|
|
|
|
|
|
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level >= 9 and modify_leads='1';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$row=mysql_fetch_row($rslt);
|
|
$admin_display=$row[0];
|
|
if ($admin_display > 0)
|
|
{
|
|
echo "<a href=\"./admin.php?ADD=720000000000000&stage=$lead_id&category=LEADS\">Click here to see Lead Modifychanges to this lead</a>\n";
|
|
}
|
|
|
|
echo "</center>\n";
|
|
}
|
|
}
|
|
|
|
$ENDtime = date("U");
|
|
|
|
$RUNtime = ($ENDtime - $STARTtime);
|
|
|
|
echo "\n\n\n<br><br><br>\n\n";
|
|
|
|
|
|
echo "<font size=0>\n\n\n<br><br><br>\nχρόνος εκτέλεσης διαδικασίας: $RUNtime seconds</font>";
|
|
|
|
|
|
?>
|
|
|
|
|
|
</body>
|
|
</html>
|
|
|
|
<?php
|
|
|
|
exit;
|
|
|
|
|
|
?>
|