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426af850774b0ce50bbef10131154956df5bd3ce
agc_2-X/www/agc/conf_exten_check.php
T
mattf 8299fc0b16 Added Agents Status View sidebar to agent interface 
Added vailable transfer agent frame to AGENTDIRECT transfers when clicking on the NUMBER TO CALL field in the transfer conference frame
Fixed Calls in Queue count for AGENTDIRECT calls

git-svn-id: svn://192.168.202.10@1179 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-07-06 18:42:02 +00:00

524 lines
20 KiB
PHP
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<?php
# conf_exten_check.php version 2.2.0
#
# Copyright (C) 2009 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# This script is designed purely to send whether the meetme conference has live channels connected and which they are
# This script depends on the server_ip being sent and also needs to have a valid user/pass from the vicidial_users table
#
# required variables:
# - $server_ip
# - $session_name
# - $user
# - $pass
# optional variables:
# - $format - ('text','debug')
# - $ACTION - ('refresh','register')
# - $client - ('agc','vdc')
# - $conf_exten - ('8600011',...)
# - $exten - ('123test',...)
# - $auto_dial_level - ('0','1','1.2',...)
# - $campagentstdisp - ('YES',...)
#
# changes
# 50509-1054 - First build of script
# 50511-1112 - Added ability to register a conference room
# 50610-1159 - Added NULL check on MySQL results to reduced errors
# 50706-1429 - script changed to not use HTTP login vars, user/pass instead
# 50706-1525 - Added date-time display for vicidial client display
# 50816-1500 - Added random update to vicidial_live_agents table for vdc users
# 51121-1353 - Altered echo statements for several small PHP speed optimizations
# 60410-1424 - Added ability to grab calls-being-placed and agent status
# 60421-1405 - check GET/POST vars lines with isset to not trigger PHP NOTICES
# 60619-1201 - Added variable filters to close security holes for login form
# 61128-2255 - Added update for manual dial vicidial_live_agents
# 70319-1542 - Added agent disabled display function
# 71122-0205 - Added vicidial_live_agent status output
# 80424-0442 - Added non_latin lookup from system_settings
# 80519-1425 - Added calls-in-queue tally
# 80703-1106 - Added API functionality for Hangup and Dispo
# 81104-0229 - Added mysql error logging capability
# 81104-1409 - Added multi-retry for some vicidial_live_agents table MySQL queries
# 90102-1402 - Added check for system and database time synchronization
# 90120-1720 - Added compatibility for API pause/resume and dial a number
# 90307-1855 - Added shift enforcement to send logout flag if outside of shift hours
# 90408-0020 - Added API vtiger specific callback activity record ability
# 90508-0727 - Changed to PHP long tags
# 90706-1430 - Fixed AGENTDIRECT calls in queue display count
#
$version = '2.2.0-21';
$build = '90706-1430';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=17;
$one_mysql_log=0;
require("dbconnect.php");
### If you have globals turned off uncomment these lines
if (isset($_GET["user"])) {$user=$_GET["user"];}
elseif (isset($_POST["user"])) {$user=$_POST["user"];}
if (isset($_GET["pass"])) {$pass=$_GET["pass"];}
elseif (isset($_POST["pass"])) {$pass=$_POST["pass"];}
if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
if (isset($_GET["session_name"])) {$session_name=$_GET["session_name"];}
elseif (isset($_POST["session_name"])) {$session_name=$_POST["session_name"];}
if (isset($_GET["format"])) {$format=$_GET["format"];}
elseif (isset($_POST["format"])) {$format=$_POST["format"];}
if (isset($_GET["ACTION"])) {$ACTION=$_GET["ACTION"];}
elseif (isset($_POST["ACTION"])) {$ACTION=$_POST["ACTION"];}
if (isset($_GET["client"])) {$client=$_GET["client"];}
elseif (isset($_POST["client"])) {$client=$_POST["client"];}
if (isset($_GET["conf_exten"])) {$conf_exten=$_GET["conf_exten"];}
elseif (isset($_POST["conf_exten"])) {$conf_exten=$_POST["conf_exten"];}
if (isset($_GET["exten"])) {$exten=$_GET["exten"];}
elseif (isset($_POST["exten"])) {$exten=$_POST["exten"];}
if (isset($_GET["auto_dial_level"])) {$auto_dial_level=$_GET["auto_dial_level"];}
elseif (isset($_POST["auto_dial_level"])) {$auto_dial_level=$_POST["auto_dial_level"];}
if (isset($_GET["campagentstdisp"])) {$campagentstdisp=$_GET["campagentstdisp"];}
elseif (isset($_POST["campagentstdisp"])) {$campagentstdisp=$_POST["campagentstdisp"];}
header ("Content-type: text/html; charset=utf-8");
header ("Cache-Control: no-cache, must-revalidate"); // HTTP/1.1
header ("Pragma: no-cache"); // HTTP/1.0
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin FROM system_settings;";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03001',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysql_num_rows($rslt);
$i=0;
while ($i < $qm_conf_ct)
{
$row=mysql_fetch_row($rslt);
$non_latin = $row[0];
$i++;
}
##### END SETTINGS LOOKUP #####
###########################################
if ($non_latin < 1)
{
$user=ereg_replace("[^0-9a-zA-Z]","",$user);
$pass=ereg_replace("[^0-9a-zA-Z]","",$pass);
}
# default optional vars if not set
if (!isset($format)) {$format="text";}
if (!isset($ACTION)) {$ACTION="refresh";}
if (!isset($client)) {$client="agc";}
$Alogin='N';
$RingCalls='N';
$DiaLCalls='N';
$StarTtime = date("U");
$NOW_DATE = date("Y-m-d");
$NOW_TIME = date("Y-m-d H:i:s");
$FILE_TIME = date("Ymd_His");
if (!isset($query_date)) {$query_date = $NOW_DATE;}
$random = (rand(1000000, 9999999) + 10000000);
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and user_level > 0;";
if ($DB) {echo "|$stmt|\n";}
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03002',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$auth=$row[0];
if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
{
echo "Invalid Username/Password: |$user|$pass|\n";
exit;
}
else
{
if( (strlen($server_ip)<6) or (!isset($server_ip)) or ( (strlen($session_name)<12) or (!isset($session_name)) ) )
{
echo "Invalid server_ip: |$server_ip| or Invalid session_name: |$session_name|\n";
exit;
}
else
{
$stmt="SELECT count(*) from web_client_sessions where session_name='$session_name' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03002',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$SNauth=$row[0];
if($SNauth==0)
{
echo "Invalid session_name: |$session_name|$server_ip|\n";
exit;
}
else
{
# do nothing for now
}
}
}
if ($format=='debug')
{
echo "<html>\n";
echo "<head>\n";
echo "<!-- VERSION: $version BUILD: $build MEETME: $conf_exten server_ip: $server_ip-->\n";
echo "<title>Conf Extension Check";
echo "</title>\n";
echo "</head>\n";
echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
}
if ($ACTION == 'refresh')
{
$MT[0]='';
$row=''; $rowx='';
$channel_live=1;
if (strlen($conf_exten)<1)
{
$channel_live=0;
echo "Conf Exten $conf_exten is not valid\n";
exit;
}
else
{
if ($client == 'vdc')
{
$Acount=0;
$AexternalDEAD=0;
### see if the agent has a record in the vicidial_live_agents table
$stmt="SELECT count(*) from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03003',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$Acount=$row[0];
if ($Acount > 0)
{
$stmt="SELECT status from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03004',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$Astatus=$row[0];
}
# ### find out if external table shows agent should be disabled
# $stmt="SELECT count(*) from another_table where user='$user' and status='DEAD';";
# if ($DB) {echo "|$stmt|\n";}
# $rslt=mysql_query($stmt, $link);
# $row=mysql_fetch_row($rslt);
# $AexternalDEAD=$row[0];
if ($auto_dial_level > 0)
{
### update the vicidial_live_agents every second with a new random number so it is shown to be alive
$stmt="UPDATE vicidial_live_agents set random_id='$random' where user='$user' and server_ip='$server_ip';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03005',$user,$server_ip,$session_name,$one_mysql_log);}
$retry_count=0;
while ( ($errno > 0) and ($retry_count < 5) )
{
$rslt=mysql_query($stmt, $link);
$one_mysql_log=1;
$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9305$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
$one_mysql_log=0;
$retry_count++;
}
if ($campagentstdisp == 'YES')
{
$ADsql='';
### grab the status of this agent to display
$stmt="SELECT status,campaign_id,closer_campaigns from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03006',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$Alogin=$row[0];
$Acampaign=$row[1];
$AccampSQL=$row[2];
$AccampSQL = ereg_replace(' -','', $AccampSQL);
$AccampSQL = ereg_replace(' ',"','", $AccampSQL);
if (eregi('AGENTDIRECT', $AccampSQL))
{
$AccampSQL = ereg_replace('AGENTDIRECT','', $AccampSQL);
$ADsql = "or ( (campaign_id LIKE \"%AGENTDIRECT%\") and (agent_only='$user') )";
}
### grab the number of calls being placed from this server and campaign
$stmt="SELECT count(*) from vicidial_auto_calls where status IN('LIVE') and ( (campaign_id='$Acampaign') or (campaign_id IN('$AccampSQL')) $ADsql);";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03007',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$RingCalls=$row[0];
if ($RingCalls > 0) {$RingCalls = "<font class=\"queue_text_red\">Calls in Queue: $RingCalls</font>";}
else {$RingCalls = "<font class=\"queue_text\">Calls in Queue: $RingCalls</font>";}
### grab the number of calls being placed from this server and campaign
$stmt="SELECT count(*) from vicidial_auto_calls where status NOT IN('XFER') and ( (campaign_id='$Acampaign') or (campaign_id IN('$AccampSQL')) );";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03008',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$DiaLCalls=$row[0];
}
else
{
$Alogin='N';
$RingCalls='N';
$DiaLCalls='N';
}
}
else
{
$Alogin='N';
$RingCalls='N';
$DiaLCalls='N';
### update the vicidial_live_agents every second with a new random number so it is shown to be alive
$stmt="UPDATE vicidial_live_agents set random_id='$random' where user='$user' and server_ip='$server_ip';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03009',$user,$server_ip,$session_name,$one_mysql_log);}
$retry_count=0;
while ( ($errno > 0) and ($retry_count < 5) )
{
$rslt=mysql_query($stmt, $link);
$one_mysql_log=1;
$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9309$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
$one_mysql_log=0;
$retry_count++;
}
}
### grab the API hangup and API dispo fields in vicidial_live_agents
$stmt="SELECT external_hangup,external_status,external_pause,external_dial from vicidial_live_agents where user='$user' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03010',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$external_hangup = $row[0];
$external_status = $row[1];
$external_pause = $row[2];
$external_dial = $row[3];
if (strlen($external_status)<1) {$external_status = '::::::::::';}
$web_epoch = date("U");
$stmt="select UNIX_TIMESTAMP(last_update),UNIX_TIMESTAMP(db_time) from server_updater where server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03014',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$server_epoch = $row[0];
$db_epoch = $row[1];
$time_diff = ($server_epoch - $db_epoch);
$web_diff = ($db_epoch - $web_epoch);
##### grab the shift information the agent
$stmt="SELECT user_group,agent_shift_enforcement_override from vicidial_users where user='$user';";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03015',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$VU_user_group = $row[0];
$VU_agent_shift_enforcement_override = $row[1];
### Gather timeclock and shift enforcement restriction settings
$stmt="SELECT shift_enforcement,group_shifts from vicidial_user_groups where user_group='$VU_user_group';";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03016',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$shift_enforcement = $row[0];
$LOGgroup_shiftsSQL = eregi_replace(' ','',$row[1]);
$LOGgroup_shiftsSQL = eregi_replace(' ',"','",$LOGgroup_shiftsSQL);
$LOGgroup_shiftsSQL = "shift_id IN('$LOGgroup_shiftsSQL')";
### CHECK TO SEE IF AGENT IS WITHIN THEIR SHIFT IF RESTRICTED, IF NOT, OUTPUT ERROR
$Ashift_logout=0;
if ( ( (ereg("ALL",$shift_enforcement)) and (!ereg("OFF|START",$VU_agent_shift_enforcement_override)) ) or (ereg("ALL",$VU_agent_shift_enforcement_override)) )
{
$shift_ok=0;
if (strlen($LOGgroup_shiftsSQL) < 3)
{$Ashift_logout++;}
else
{
$HHMM = date("Hi");
$wday = date("w");
$stmt="SELECT shift_id,shift_start_time,shift_length,shift_weekdays from vicidial_shifts where $LOGgroup_shiftsSQL order by shift_id";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'3017',$user,$server_ip,$session_name,$one_mysql_log);}
$shifts_to_print = mysql_num_rows($rslt);
$o=0;
while ( ($shifts_to_print > $o) and ($shift_ok < 1) )
{
$rowx=mysql_fetch_row($rslt);
$shift_id = $rowx[0];
$shift_start_time = $rowx[1];
$shift_length = $rowx[2];
$shift_weekdays = $rowx[3];
if (eregi("$wday",$shift_weekdays))
{
$HHshift_length = substr($shift_length,0,2);
$MMshift_length = substr($shift_length,3,2);
$HHshift_start_time = substr($shift_start_time,0,2);
$MMshift_start_time = substr($shift_start_time,2,2);
$HHshift_end_time = ($HHshift_length + $HHshift_start_time);
$MMshift_end_time = ($MMshift_length + $MMshift_start_time);
if ($MMshift_end_time > 59)
{
$MMshift_end_time = ($MMshift_end_time - 60);
$HHshift_end_time++;
}
if ($HHshift_end_time > 23)
{$HHshift_end_time = ($HHshift_end_time - 24);}
$HHshift_end_time = sprintf("%02s", $HHshift_end_time);
$MMshift_end_time = sprintf("%02s", $MMshift_end_time);
$shift_end_time = "$HHshift_end_time$MMshift_end_time";
if (
( ($HHMM >= $shift_start_time) and ($HHMM < $shift_end_time) ) or
( ($HHMM < $shift_start_time) and ($HHMM < $shift_end_time) and ($shift_end_time <= $shift_start_time) ) or
( ($HHMM >= $shift_start_time) and ($HHMM >= $shift_end_time) and ($shift_end_time <= $shift_start_time) )
)
{$shift_ok++;}
}
$o++;
}
if ($shift_ok < 1)
{$Ashift_logout++;}
}
}
if ( ( ($time_diff > 8) or ($time_diff < -8) or ($web_diff > 8) or ($web_diff < -8) ) and (eregi("0$",$StarTtime)) )
{$Alogin='TIME_SYNC';}
if ($Acount < 1)
{$Alogin='DEAD_VLA';}
if ($AexternalDEAD > 0)
{$Alogin='DEAD_EXTERNAL';}
if ($Ashift_logout > 0)
{$Alogin='SHIFT_LOGOUT';}
echo 'DateTime: ' . $NOW_TIME . '|UnixTime: ' . $StarTtime . '|Logged-in: ' . $Alogin . '|CampCalls: ' . $RingCalls . '|Status: ' . $Astatus . '|DiaLCalls: ' . $DiaLCalls . '|APIHanguP: ' . $external_hangup . '|APIStatuS: ' . $external_status . '|APIPausE: ' . $external_pause . '|APIDiaL: ' . $external_dial . "|\n";
}
$total_conf=0;
$stmt="SELECT channel FROM live_sip_channels where server_ip = '$server_ip' and extension = '$conf_exten';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03011',$user,$server_ip,$session_name,$one_mysql_log);}
if ($rslt) {$sip_list = mysql_num_rows($rslt);}
# echo "$sip_list|";
$loop_count=0;
while ($sip_list>$loop_count)
{
$loop_count++; $total_conf++;
$row=mysql_fetch_row($rslt);
$ChannelA[$total_conf] = "$row[0]";
if ($format=='debug') {echo "\n<!-- $row[0] -->";}
}
$stmt="SELECT channel FROM live_channels where server_ip = '$server_ip' and extension = '$conf_exten';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03012',$user,$server_ip,$session_name,$one_mysql_log);}
if ($rslt) {$channels_list = mysql_num_rows($rslt);}
# echo "$channels_list|";
$loop_count=0;
while ($channels_list>$loop_count)
{
$loop_count++; $total_conf++;
$row=mysql_fetch_row($rslt);
$ChannelA[$total_conf] = "$row[0]";
if ($format=='debug') {echo "\n<!-- $row[0] -->";}
}
}
$channels_list = ($channels_list + $sip_list);
echo "$channels_list|";
$counter=0;
$countecho='';
while($total_conf > $counter)
{
$counter++;
$countecho = "$countecho$ChannelA[$counter] ~";
# echo "$ChannelA[$counter] ~";
}
echo "$countecho\n";
}
if ($ACTION == 'register')
{
$MT[0]='';
$row=''; $rowx='';
$channel_live=1;
if ( (strlen($conf_exten)<1) || (strlen($exten)<1) )
{
$channel_live=0;
echo "Conf Exten $conf_exten is not valid or Exten $exten is not valid\n";
exit;
}
else
{
$stmt="UPDATE conferences set extension='$exten' where server_ip = '$server_ip' and conf_exten = '$conf_exten';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03013',$user,$server_ip,$session_name,$one_mysql_log);}
}
echo "Conference $conf_exten has been registered to $exten\n";
}
if ($format=='debug')
{
$ENDtime = date("U");
$RUNtime = ($ENDtime - $StarTtime);
echo "\n<!-- script runtime: $RUNtime seconds -->";
echo "\n</body>\n</html>\n";
}
exit;
##### MySQL Error Logging #####
function mysql_error_logging($NOW_TIME,$link,$mel,$stmt,$query_id,$user,$server_ip,$session_name,$one_mysql_log)
{
$NOW_TIME = date("Y-m-d H:i:s");
# mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00001',$user,$server_ip,$session_name,$one_mysql_log);
$errno=''; $error='';
if ( ($mel > 0) or ($one_mysql_log > 0) )
{
$errno = mysql_errno($link);
if ( ($errno > 0) or ($mel > 1) or ($one_mysql_log > 0) )
{
$error = mysql_error($link);
$efp = fopen ("./vicidial_mysql_errors.txt", "a");
fwrite ($efp, "$NOW_TIME|conf_check |$query_id|$errno|$error|$stmt|$user|$server_ip|$session_name|\n");
fclose($efp);
}
}
$one_mysql_log=0;
return $errno;
}
?>
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