359 lines
12 KiB
PHP
359 lines
12 KiB
PHP
<?php
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# AST_VICIDIAL_ingrouplist.php
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#
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# shows the agents logged into vicidial and set to take calls from in-group
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#
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# Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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# 100320-2102 - First Build
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# 130414-0222 - Added report logging
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# 130610-0954 - Finalized changing of all ereg instances to preg
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# 130620-2217 - Added filtering of input to prevent SQL injection attacks and new user auth
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# 130901-2002 - Changed to mysqli PHP functions
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# 140108-0728 - Added webserver and hostname to report logging
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# 141114-0658 - Finalized adding QXZ translation to all admin files
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# 141230-0045 - Added code for on-the-fly language translations display
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#
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$startMS = microtime();
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$report_name='In-Group User List';
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["group"])) {$group=$_GET["group"];}
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elseif (isset($_POST["group"])) {$group=$_POST["group"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,enable_languages,language_method FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$SSenable_languages = $row[1];
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$SSlanguage_method = $row[2];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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}
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else
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{
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$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
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$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
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}
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$group = preg_replace("/'|\"|\\\\|;/","",$group);
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$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$sl_ct = mysqli_num_rows($rslt);
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if ($sl_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VUselected_language = $row[0];
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}
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$auth=0;
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$reports_auth=0;
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$admin_auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth > 0)
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{
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$admin_auth=$row[0];
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$reports_auth=$row[0];
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if ($reports_auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ( ($reports_auth > 0) and ($admin_auth < 1) )
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{
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$ADD=999999;
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$reports_only_user=1;
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}
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}
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else
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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##### BEGIN log visit to the vicidial_report_log table #####
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$LOGip = getenv("REMOTE_ADDR");
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$LOGbrowser = getenv("HTTP_USER_AGENT");
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$LOGscript_name = getenv("SCRIPT_NAME");
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$LOGserver_name = getenv("SERVER_NAME");
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$LOGserver_port = getenv("SERVER_PORT");
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$LOGrequest_uri = getenv("REQUEST_URI");
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$LOGhttp_referer = getenv("HTTP_REFERER");
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if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
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else {$LOGserver_port = ":$LOGserver_port";}
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$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
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$LOGhostname = php_uname('n');
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if (strlen($LOGhostname)<1) {$LOGhostname='X';}
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if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
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$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$webserver_id_ct = mysqli_num_rows($rslt);
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if ($webserver_id_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$webserver_id = $row[0];
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}
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else
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{
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##### insert webserver entry
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$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$webserver_id = mysqli_insert_id($link);
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}
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$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$group|', url='$LOGfull_url', webserver='$webserver_id';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$report_log_id = mysqli_insert_id($link);
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##### END log visit to the vicidial_report_log table #####
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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if (!isset($group)) {$group = '';}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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if (!isset($server_ip)) {$server_ip = '10.10.10.15';}
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$stmt="select group_id,group_name from vicidial_inbound_groups order by group_id;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$ingroups_to_print = mysqli_num_rows($rslt);
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$i=0;
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while ($i < $ingroups_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$group_id[$i] =$row[0];
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$group_name[$i] =$row[1];
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$i++;
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}
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?>
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<HTML>
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<HEAD>
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<STYLE type="text/css">
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<!--
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.green {color: white; background-color: green}
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.red {color: white; background-color: red}
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.blue {color: white; background-color: blue}
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.purple {color: white; background-color: purple}
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-->
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</STYLE>
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<?php
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echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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echo "<TITLE>"._QXZ("Live In-Group Agent Report")."</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
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$short_header=1;
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require("admin_header.php");
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echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
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echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET>\n";
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echo "<SELECT SIZE=1 NAME=group>\n";
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$o=0;
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while ($ingroups_to_print > $o)
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{
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if ($group_id[$o] == $group)
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{
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echo "<option selected value=\"$group_id[$o]\">$group_id[$o] - $group_name[$o]</option>\n";
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$selected_name=$group_name[$o];
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}
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else
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{
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echo "<option value=\"$group_id[$o]\">$group_id[$o] - $group_name[$o]</option>\n";
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}
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$o++;
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}
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echo "</SELECT>\n";
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echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'>\n";
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echo " <a href=\"./admin.php?ADD=3111&group_id=$group\">"._QXZ("MODIFY")."</a> \n";
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echo "</FORM>\n\n";
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echo "<PRE><FONT SIZE=2>\n\n";
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if (!$group)
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{
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echo "\n\n";
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echo _QXZ("PLEASE SELECT A IN-GROUP ABOVE AND CLICK SUBMIT")."\n";
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}
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else
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{
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echo _QXZ("Live Current Agents logged in to take calls from")." $group - $selected_name $NOW_TIME\n";
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echo "\n";
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$stmt="select count(*) from vicidial_live_agents where closer_campaigns LIKE\"% " . mysqli_real_escape_string($link, $group) . " %\";";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysqli_fetch_row($rslt);
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$TOTALagents = sprintf("%10s", $row[0]);
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echo _QXZ("Total agents").": $TOTALagents\n";
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##############################
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######### LIVE AGENT STATS
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$user_list='|';
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echo "\n";
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echo "---------- "._QXZ("LIVE AGENTS IN IN-GROUP")."\n";
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echo "+------+--------------------------------+----------------------+--------+---------------------+\n";
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echo "| # | "._QXZ("USER",30)." | "._QXZ("CAMPAIGN",20)." | "._QXZ("STATUS",6)." | "._QXZ("LAST ACTIVITY",19)." |\n";
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echo "+------+--------------------------------+----------------------+--------+---------------------+\n";
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$stmt="select vla.user,vu.full_name,vla.campaign_id,vla.status,vla.last_state_change from vicidial_live_agents vla,vicidial_users vu where vla.closer_campaigns LIKE\"% " . mysqli_real_escape_string($link, $group) . " %\" and vla.user=vu.user order by vla.user limit 1000;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$users_to_print = mysqli_num_rows($rslt);
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$i=0;
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while ($i < $users_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$i++;
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$FMT_i = sprintf("%-4s", $i);
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$user = sprintf("%-30s", "$row[0] - $row[1]");
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while(strlen($user)>30) {$user = substr("$user", 0, -1);}
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$campaign_id = sprintf("%-8s", $row[2]);
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$status = sprintf("%-6s", $row[3]);
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$time = sprintf("%-19s", $row[4]);
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$user_list .= "$row[0]---$row[3]|";
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echo "| $FMT_i | <a href=\"./user_status.php?user=$row[0]\">$user</a> | <a href=\"./admin.php?ADD=34&campaign_id=$row[2]\">$campaign_id</a> <a href=\"./AST_timeonVDADall.php?RR=4&DB=0&group=$row[2]\">"._QXZ("Real-Time",9)."</a> | $status | $time |\n";
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}
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echo "+------+--------------------------------+----------------------+--------+---------------------+\n";
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if ($DB) {echo "\n$user_list\n";}
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##############################
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######### ALL AGENT STATS
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echo "\n";
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echo "---------- "._QXZ("DEFAULT AGENTS IN IN-GROUP")."\n";
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echo "+------+--------------------------------+-----------+\n";
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echo "| # | "._QXZ("USER",30)." | "._QXZ("LOGGED IN",9)." |\n";
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echo "+------+--------------------------------+-----------+\n";
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$stmt="select vu.user,vu.full_name from vicidial_users vu where vu.closer_campaigns LIKE\"% " . mysqli_real_escape_string($link, $group) . " %\" order by vu.user limit 2000;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$Xusers_to_print = mysqli_num_rows($rslt);
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$i=0;
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while ($i < $Xusers_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$i++;
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$FMT_i = sprintf("%-4s", $i);
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$user = sprintf("%-30s", "$row[0] - $row[1]");
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while(strlen($user)>30) {$user = substr("$user", 0, -1);}
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if (preg_match("/\|$row[0]---/",$user_list))
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{
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$userstatusARY = explode("|$row[0]---",$user_list);
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$userstatus = explode('|',$userstatusARY[1]);
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$status_line = sprintf("%-9s", $userstatus[0]);
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if ($DB) {echo "\n$user_list |$row[0]--- $userstatusARY[1] $userstatus[0]\n";}
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}
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else
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{$status_line = ' ';}
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echo "| $FMT_i | <a href=\"./user_status.php?user=$row[0]\">$user</a> | $status_line |\n";
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}
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echo "+------+--------------------------------+-----------+\n";
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}
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if ($db_source == 'S')
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{
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mysqli_close($link);
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$use_slave_server=0;
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$db_source = 'M';
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require("dbconnect_mysqli.php");
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}
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$endMS = microtime();
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$startMSary = explode(" ",$startMS);
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$endMSary = explode(" ",$endMS);
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$runS = ($endMSary[0] - $startMSary[0]);
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$runM = ($endMSary[1] - $startMSary[1]);
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$TOTALrun = ($runS + $runM);
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$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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?>
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</PRE>
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</TD></TR></TABLE>
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</BODY></HTML>
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