720 lines
26 KiB
PHP
720 lines
26 KiB
PHP
<?php
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# AST_user_group_hourly_detail.php
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#
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# Copyright (C) 2016 Joseph Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
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#
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# Gives hourly count of distinct agents per user group, with totals.
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# For single days only
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#
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# CHANGES
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# 160826-0054 - First build
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#
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$startMS = microtime();
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
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elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
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if (isset($_GET["start_hour"])) {$start_hour=$_GET["start_hour"];}
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elseif (isset($_POST["start_hour"])) {$start_hour=$_POST["start_hour"];}
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if (isset($_GET["end_hour"])) {$end_hour=$_GET["end_hour"];}
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elseif (isset($_POST["end_hour"])) {$end_hour=$_POST["end_hour"];}
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if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
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elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
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if (isset($_GET["group"])) {$group=$_GET["group"];}
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elseif (isset($_POST["group"])) {$group=$_POST["group"];}
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if (isset($_GET["user_group"])) {$user_group=$_GET["user_group"];}
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elseif (isset($_POST["user_group"])) {$user_group=$_POST["user_group"];}
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if (isset($_GET["user"])) {$user=$_GET["user"];}
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elseif (isset($_POST["user"])) {$user=$_POST["user"];}
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if (isset($_GET["shift"])) {$shift=$_GET["shift"];}
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elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];}
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if (isset($_GET["stage"])) {$stage=$_GET["stage"];}
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elseif (isset($_POST["stage"])) {$stage=$_POST["stage"];}
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if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
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elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search_archived_data"];}
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elseif (isset($_POST["search_archived_data"])) {$search_archived_data=$_POST["search_archived_data"];}
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if (strlen($shift)<2) {$shift='ALL';}
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$report_name = 'User Group Hourly Report';
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$db_source = 'M';
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,report_default_format FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$outbound_autodial_active = $row[1];
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$slave_db_server = $row[2];
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$reports_use_slave_db = $row[3];
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$SSenable_languages = $row[4];
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$SSlanguage_method = $row[5];
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$SSreport_default_format = $row[6];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if (strlen($report_display_type)<2) {$report_display_type = $SSreport_default_format;}
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### ARCHIVED DATA CHECK CONFIGURATION
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$archives_available="N";
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$log_tables_array=array("vicidial_agent_log");
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for ($t=0; $t<count($log_tables_array); $t++)
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{
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$table_name=$log_tables_array[$t];
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$archive_table_name=use_archive_table($table_name);
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if ($archive_table_name!=$table_name) {$archives_available="Y";}
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}
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if ($search_archived_data)
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{
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$vicidial_agent_log_table=use_archive_table("vicidial_agent_log");
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}
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else
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{
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$vicidial_agent_log_table="vicidial_agent_log";
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}
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#############
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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}
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else
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{
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$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
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$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
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}
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$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$sl_ct = mysqli_num_rows($rslt);
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if ($sl_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VUselected_language = $row[0];
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}
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$auth=0;
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$reports_auth=0;
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$admin_auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth > 0)
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{
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$admin_auth=$row[0];
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$reports_auth=$row[0];
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if ($reports_auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ( ($reports_auth > 0) and ($admin_auth < 1) )
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{
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$ADD=999999;
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$reports_only_user=1;
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}
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}
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else
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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##### BEGIN log visit to the vicidial_report_log table #####
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$LOGip = getenv("REMOTE_ADDR");
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$LOGbrowser = getenv("HTTP_USER_AGENT");
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$LOGscript_name = getenv("SCRIPT_NAME");
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$LOGserver_name = getenv("SERVER_NAME");
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$LOGserver_port = getenv("SERVER_PORT");
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$LOGrequest_uri = getenv("REQUEST_URI");
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$LOGhttp_referer = getenv("HTTP_REFERER");
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if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
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else {$LOGserver_port = ":$LOGserver_port";}
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$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
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$LOGhostname = php_uname('n');
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if (strlen($LOGhostname)<1) {$LOGhostname='X';}
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if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
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$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$webserver_id_ct = mysqli_num_rows($rslt);
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if ($webserver_id_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$webserver_id = $row[0];
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}
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else
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{
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##### insert webserver entry
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$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$webserver_id = mysqli_insert_id($link);
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}
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$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$group[0], $query_date, $end_date, $shift, $file_download, $report_display_type|', url='$LOGfull_url', webserver='$webserver_id';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$report_log_id = mysqli_insert_id($link);
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##### END log visit to the vicidial_report_log table #####
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if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
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{
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mysqli_close($link);
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$use_slave_server=1;
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$db_source = 'S';
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require("dbconnect_mysqli.php");
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echo "<!-- Using slave server $slave_db_server $db_source -->\n";
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}
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$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGuser_group = $row[0];
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$stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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$LOGallowed_reports = $row[1];
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$LOGadmin_viewable_groups = $row[2];
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$LOGadmin_viewable_call_times = $row[3];
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if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo _QXZ("You are not allowed to view this report").": |$PHP_AUTH_USER|$report_name|\n";
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exit;
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}
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$LOGallowed_campaignsSQL='';
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$whereLOGallowed_campaignsSQL='';
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if ( (!preg_match('/\-ALL/i', $LOGallowed_campaigns)) )
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{
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$rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns);
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$rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL);
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$LOGallowed_campaignsSQL = "and campaign_id IN('$rawLOGallowed_campaignsSQL')";
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$whereLOGallowed_campaignsSQL = "where campaign_id IN('$rawLOGallowed_campaignsSQL')";
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}
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$regexLOGallowed_campaigns = " $LOGallowed_campaigns ";
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$LOGadmin_viewable_groupsSQL='';
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$vuLOGadmin_viewable_groupsSQL='';
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$whereLOGadmin_viewable_groupsSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) )
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{
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups);
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL);
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$LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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$whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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$vuLOGadmin_viewable_groupsSQL = "and vicidial_users.user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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}
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$LOGadmin_viewable_call_timesSQL='';
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$whereLOGadmin_viewable_call_timesSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i', $LOGadmin_viewable_call_times)) and (strlen($LOGadmin_viewable_call_times) > 3) )
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{
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ -/",'',$LOGadmin_viewable_call_times);
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_call_timesSQL);
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$LOGadmin_viewable_call_timesSQL = "and call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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$whereLOGadmin_viewable_call_timesSQL = "where call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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}
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$MT[0]='';
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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if (!isset($group)) {$group = '';}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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if (!isset($start_hour)) {$start_hour = date("H");}
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if (!isset($end_hour)) {$end_hour = date("H");}
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$stmt="select user_group from vicidial_user_groups $whereLOGadmin_viewable_groupsSQL order by user_group;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$HTML_text.="$stmt\n";}
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$user_groups_to_print = mysqli_num_rows($rslt);
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$i=0;
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while ($i < $user_groups_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$user_groups[$i] =$row[0];
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$i++;
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}
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$i=0;
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$user_group_string='|';
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$user_group_ct = count($user_group);
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while($i < $user_group_ct)
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{
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$user_group_string .= "$user_group[$i]|";
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$user_group_SQL .= "'$user_group[$i]',";
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$user_groupQS .= "&user_group[]=$user_group[$i]";
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$i++;
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}
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if ( (preg_match("/--ALL--/",$user_group_string) ) or ($user_group_ct < 1) )
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{$user_group_SQL = "";}
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else
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{
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$user_group_SQL = preg_replace("/,\$/",'',$user_group_SQL);
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$user_group_SQL_str=$user_group_SQL;
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$user_group_SQL = "and user_group IN($user_group_SQL)";
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}
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$stmt="SELECT campaign_id from vicidial_campaigns $whereLOGallowed_campaignsSQL order by campaign_id;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$HTML_text.="$stmt\n";}
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$campaigns_to_print = mysqli_num_rows($rslt);
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$i=0;
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while ($i < $campaigns_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$groups[$i] =$row[0];
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$i++;
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}
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$i=0;
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$group_string='|';
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$group_ct = count($group);
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while($i < $group_ct)
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{
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if ( (preg_match("/ $group[$i] /",$regexLOGallowed_campaigns)) or (preg_match("/-ALL/",$LOGallowed_campaigns)) )
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{
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$group_string .= "$group[$i]|";
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$group_SQL .= "'$group[$i]',";
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$groupQS .= "&group[]=$group[$i]";
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}
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$i++;
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}
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if ( (preg_match("/--ALL--/",$group_string) ) or ($group_ct < 1) )
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{$group_SQL = "";}
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else
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{
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$group_SQL = preg_replace("/,\$/",'',$group_SQL);
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$group_SQL_str=$group_SQL;
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$group_SQL = "and campaign_id IN($group_SQL)";
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}
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$LINKbase = "$PHP_SELF?query_date=$query_date&end_date=$end_date&shift=$shift&DB=$DB&user=$user$groupQS&search_archived_data=$search_archived_data&report_display_type=$report_display_type";
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$NWB = " <a href=\"javascript:openNewWindow('help.php?ADD=99999";
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$NWE = "')\"><IMG SRC=\"help.gif\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP></A>";
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if ($file_download < 1)
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{
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echo "<HTML>\n";
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echo "<HEAD>\n";
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echo "<STYLE type=\"text/css\">\n";
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echo "<!--\n";
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echo " .yellow {color: white; background-color: yellow}\n";
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echo " .red {color: white; background-color: red}\n";
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echo " .blue {color: white; background-color: blue}\n";
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echo " .purple {color: white; background-color: purple}\n";
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echo "-->\n";
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echo " </STYLE>\n";
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echo "<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
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echo "<link rel=\"stylesheet\" href=\"calendar.css\">\n";
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echo "<link rel=\"stylesheet\" href=\"horizontalbargraph.css\">\n";
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# require("chart_button.php");
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# echo "<script src='chart/Chart.js'></script>\n";
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# echo "<script language=\"JavaScript\" src=\"vicidial_chart_functions.js\"></script>\n";
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echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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echo "<TITLE>"._QXZ("$report_name")."</TITLE></HEAD><BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
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echo "<span style=\"position:absolute;left:0px;top:0px;z-index:20;\" id=admin_header>";
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$short_header=1;
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require("admin_header.php");
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echo "</span>\n";
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echo "<span style=\"position:absolute;left:3px;top:30px;z-index:19;\" id=agent_status_stats>\n";
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echo "<b>"._QXZ("$report_name")."</b>\n";
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echo "<PRE><FONT SIZE=2>";
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}
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/*
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if (strlen($group[0]) < 1)
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{
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|
echo "";
|
|
echo _QXZ("PLEASE SELECT A USER AND DATE-TIME BELOW AND CLICK SUBMIT")."\n";
|
|
echo " "._QXZ("NOTE: stats taken from shift specified")."\n";
|
|
}
|
|
else
|
|
{
|
|
if ($shift == 'AM')
|
|
{
|
|
$time_BEGIN=$AM_shift_BEGIN;
|
|
$time_END=$AM_shift_END;
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "03:45:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "15:14:59";}
|
|
}
|
|
if ($shift == 'PM')
|
|
{
|
|
$time_BEGIN=$PM_shift_BEGIN;
|
|
$time_END=$PM_shift_END;
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "15:15:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "23:15:00";}
|
|
}
|
|
if ($shift == 'ALL')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "23:59:59";}
|
|
}
|
|
$query_date_BEGIN = "$query_date $time_BEGIN";
|
|
|
|
if (strlen($group[0]) < 1)
|
|
{
|
|
echo "";
|
|
echo _QXZ("PLEASE SELECT A DATE-HOUR AND USER GROUP BELOW AND CLICK SUBMIT")."\n";
|
|
echo " "._QXZ("NOTE: stats taken from shift specified")."\n";
|
|
}
|
|
else
|
|
{
|
|
if ($shift == 'AM')
|
|
{
|
|
$time_BEGIN=$AM_shift_BEGIN;
|
|
$time_END=$AM_shift_END;
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "03:45:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "15:14:59";}
|
|
}
|
|
if ($shift == 'PM')
|
|
{
|
|
$time_BEGIN=$PM_shift_BEGIN;
|
|
$time_END=$PM_shift_END;
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "15:15:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "23:15:00";}
|
|
}
|
|
if ($shift == 'ALL')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "23:59:59";}
|
|
}
|
|
$query_date_BEGIN = "$query_date $time_BEGIN";
|
|
$query_date_END = "$query_date $time_END";
|
|
|
|
if ($file_download < 1)
|
|
{
|
|
$ASCII_text.=_QXZ("Agent Days Status Report",24).": $user $NOW_TIME ($db_source)\n";
|
|
$ASCII_text.=_QXZ("Time range").": $query_date_BEGIN "._QXZ("to")." $query_date_END\n\n";
|
|
}
|
|
else
|
|
{
|
|
$file_output .= _QXZ("Agent Days Status Report",24).": $user $NOW_TIME ($db_source)\n";
|
|
$file_output .= _QXZ("Time range").": $query_date_BEGIN "._QXZ("to")." $query_date_END\n\n";
|
|
}
|
|
|
|
$statuses='-';
|
|
$statusesTXT='';
|
|
$statusesHEAD='';
|
|
$statusesHTML='';
|
|
$statusesFILE='';
|
|
$statusesARY[0]='';
|
|
$j=0;
|
|
$dates='-';
|
|
$datesARY[0]='';
|
|
$date_namesARY[0]='';
|
|
$k=0;
|
|
}
|
|
}
|
|
*/
|
|
|
|
if ($SUBMIT && $query_date && $start_hour && $end_hour) {
|
|
|
|
$CSV_text .= "\""._QXZ("$report_name",24).": $NOW_TIME ($db_source)\"\n\n";
|
|
$CSV_text .= "\""._QXZ("Time range").": $query_date $start_hour:00:00 "._QXZ("to")." $query_date $end_hour:59:59\"\n";
|
|
$CSV_text .= "\""._QXZ("User groups").": ".implode(', ', $user_group)."\"\n";
|
|
$CSV_text .= "\""._QXZ("Campaigns").": ".implode(', ', $group)."\"\n\n";
|
|
|
|
$ASCII_text .= _QXZ("$report_name",24).": $user $NOW_TIME ($db_source)\n\n";
|
|
$ASCII_text .= _QXZ("Time range").": $query_date $start_hour:00:00 "._QXZ("to")." $query_date $end_hour:59:59\n";
|
|
$ASCII_text .= _QXZ("User groups").": ".implode(', ', $user_group)."\n";
|
|
$ASCII_text .= _QXZ("Campaigns").": ".implode(', ', $group)."\n\n";
|
|
|
|
$stmt="select user_group, substr(event_time, 12,2) as hour, count(distinct user) as ct from ".$vicidial_agent_log_table." where event_time>='$query_date $start_hour:00:00' and event_time<='$query_date $end_hour:59:59' $group_SQL $user_group_SQL group by user_group, hour order by hour, user_group";
|
|
if ($DB) {$ASCII_text.=$stmt."\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
# select user_group, substr(event_time, 12,2) as hour, count(distinct user) as ct from ".$vicidial_agent_log_table." where ((event_time>='$query_date $start_hour:00:00' and event_time<='$query_date $end_hour:59:59') or (event_time+INTERVAL (pause_sec+wait_sec+talk_sec+dispo_sec) SECOND>='$query_date $start_hour:00:00' and event_time+INTERVAL (pause_sec+wait_sec+talk_sec+dispo_sec) SECOND<='$query_date $end_hour:59:59')) $group_SQL $user_group_SQL group by user_group, hour order by user_group, hour
|
|
|
|
$user_group_array=array();
|
|
$hour_array=array();
|
|
$hour_total_array=array();
|
|
while($row=mysqli_fetch_array($rslt)) {
|
|
$user_group_array[$row["user_group"]]+=$row["ct"];
|
|
$hour_array[$row["hour"]]+=$row["ct"];
|
|
$hour_total_array[$row["user_group"]][$row["hour"]]+=$row["ct"]; # For ASCII/CSV output
|
|
$usergroup_total_array[$row["hour"]][$row["user_group"]]+=$row["ct"]; # For GRAPH output
|
|
}
|
|
|
|
$total_stmt="select user_group, count(distinct user) as ct from ".$vicidial_agent_log_table." where event_time>='$query_date $start_hour:00:00' and event_time<='$query_date $end_hour:59:59' $group_SQL $user_group_SQL group by user_group order by user_group";
|
|
$total_rslt=mysql_to_mysqli($total_stmt, $link);
|
|
$total_array=array();
|
|
while ($total_row=mysqli_fetch_array($total_rslt)) {
|
|
$total_array[$total_row["user_group"]]+=$total_row["ct"];
|
|
}
|
|
|
|
$grand_total_stmt="select distinct user from ".$vicidial_agent_log_table." where event_time>='$query_date $start_hour:00:00' and event_time<='$query_date $end_hour:59:59' $group_SQL $user_group_SQL";
|
|
$grand_total_rslt=mysql_to_mysqli($grand_total_stmt, $link);
|
|
$grand_total=mysqli_num_rows($grand_total_rslt);
|
|
|
|
$ASCII_header ="+----------------------+--------+";
|
|
$ASCII_title .="| "._QXZ("USER GROUP", 20)." | "._QXZ("AGENTS", 6)." |";
|
|
$ASCII_total .="| "._QXZ("TOTALS", 6)." | ".sprintf("%6s", $grand_total)." |";
|
|
|
|
$CSV_text.="\""._QXZ("USER GROUP")."\",\""._QXZ("AGENTS")."\"";
|
|
$CSV_total.="\""._QXZ("TOTALS")."\",\"$grand_total\"";
|
|
|
|
while (list($key, $val)=each($hour_array)) {
|
|
$ASCII_title.=" ".date("ha", strtotime("$key:00"))." to ";
|
|
$key1=$key+1;
|
|
$ASCII_title.=date("ha", strtotime("$key1:00"))." |";
|
|
$ASCII_header.="--------------+";
|
|
$ASCII_total.=" ".sprintf("%12s", ($hour_array[$key]+0))." |";
|
|
|
|
$CSV_text.=",\"".date("ha", strtotime("$key:00"))." to ".date("ha", strtotime("$key1:00"))."\"";
|
|
$CSV_total.=",\"".($hour_array[$key]+0)."\"";
|
|
}
|
|
reset($hour_array);
|
|
reset($user_group_array);
|
|
|
|
# print_r($user_group_array);
|
|
# print_r($hour_array);
|
|
# print_r($total_array);
|
|
|
|
$ASCII_text.=$ASCII_header."\n";
|
|
$ASCII_text.=$ASCII_title."\n";
|
|
$ASCII_text.=$ASCII_header."\n";
|
|
|
|
$CSV_text.="\n";
|
|
|
|
while (list($key, $val)=each($user_group_array)) {
|
|
$ASCII_text.="| ".sprintf("%20s", $key)." | ".sprintf("%6s", $total_array[$key])." |";
|
|
$CSV_text.="\"$key\",\"".$total_array[$key]."\"";
|
|
while (list($key2, $val2)=each($hour_array)) {
|
|
$ASCII_text.=" ".sprintf("%12s", ($hour_total_array[$key][$key2]+0))." |";
|
|
$CSV_text.=",\"".($hour_total_array[$key][$key2]+0)."\"";
|
|
}
|
|
reset($hour_array);
|
|
$CSV_text.="\n";
|
|
$ASCII_text.="\n";
|
|
|
|
}
|
|
|
|
$ASCII_text.=$ASCII_header."\n";
|
|
$ASCII_text.=$ASCII_total."\n";
|
|
$ASCII_text.=$ASCII_header."\n";
|
|
|
|
$CSV_text.=$CSV_total."\n";
|
|
}
|
|
|
|
|
|
if ($file_download > 0)
|
|
{
|
|
$US='_';
|
|
$FILE_TIME = date("Ymd-His");
|
|
$CSVfilename = "USER_GROUP_HOURLY_DETAIL_$US$FILE_TIME.csv";
|
|
|
|
// We'll be outputting a TXT file
|
|
header('Content-type: application/octet-stream');
|
|
|
|
// It will be called LIST_101_20090209-121212.txt
|
|
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
|
header('Expires: 0');
|
|
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
|
header('Pragma: public');
|
|
ob_clean();
|
|
flush();
|
|
|
|
echo "$CSV_text";
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysqli_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect_mysqli.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
exit;
|
|
}
|
|
|
|
|
|
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>";
|
|
echo "<TABLE CELLSPACING=3 CELLPADDING=3 BGCOLOR=\"#e3e3ff\"><TR><TD VALIGN=TOP> "._QXZ("Date").":<BR>";
|
|
echo "<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
|
|
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
|
?>
|
|
|
|
<script language="JavaScript">
|
|
function openNewWindow(url)
|
|
{
|
|
window.open (url,"",'width=620,height=300,scrollbars=yes,menubar=yes,address=yes');
|
|
}
|
|
var o_cal = new tcal ({
|
|
// form name
|
|
'formname': 'vicidial_report',
|
|
// input name
|
|
'controlname': 'query_date'
|
|
});
|
|
o_cal.a_tpl.yearscroll = false;
|
|
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
|
</script>
|
|
|
|
<?php
|
|
|
|
echo "<TD VALIGN=TOP ROWSPAN=2> "._QXZ("Campaigns").":<BR>";
|
|
echo "<SELECT SIZE=5 NAME=group[] multiple>\n";
|
|
if (in_array('--ALL--',$group))
|
|
{echo "<option value=\"--ALL--\" selected>-- "._QXZ("ALL CAMPAIGNS")." --</option>\n";}
|
|
else
|
|
{echo "<option value=\"--ALL--\">-- "._QXZ("ALL CAMPAIGNS")." --</option>\n";}
|
|
$o=0;
|
|
while ($campaigns_to_print > $o)
|
|
{
|
|
if (in_array("$groups[$o]",$group)) {echo "<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
|
else {echo "<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
echo "</SELECT>\n";
|
|
|
|
echo "</TD><TD VALIGN=TOP ROWSPAN=2>"._QXZ("Teams/User Groups").":<BR>";
|
|
echo "<SELECT SIZE=5 NAME=user_group[] multiple>\n";
|
|
|
|
if (in_array('--ALL--',$user_group))
|
|
{echo "<option value=\"--ALL--\" selected>-- "._QXZ("ALL USER GROUPS")." --</option>\n";}
|
|
else
|
|
{echo "<option value=\"--ALL--\">-- "._QXZ("ALL USER GROUPS")." --</option>\n";}
|
|
$o=0;
|
|
while ($user_groups_to_print > $o)
|
|
{
|
|
if (in_array("$user_groups[$o]",$user_group))
|
|
{echo "<option selected value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
|
|
else
|
|
{echo "<option value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
echo "</SELECT>\n";
|
|
echo "</TD>\n";
|
|
|
|
echo "<TD VALIGN=TOP ROWSPAN=2>\n";
|
|
#echo "Display as:<BR>";
|
|
#echo "<select name='report_display_type'>";
|
|
#if ($report_display_type) {echo "<option value='$report_display_type' selected>$report_display_type</option>";}
|
|
#echo "<option value='TEXT'>TEXT</option><option value='HTML'>HTML</option></select>\n<BR><BR>";
|
|
|
|
if ($archives_available=="Y")
|
|
{
|
|
echo "<input type='checkbox' name='search_archived_data' value='checked' $search_archived_data>"._QXZ("Search archived data")."\n";
|
|
}
|
|
|
|
echo "<BR><BR><INPUT TYPE=SUBMIT NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'>\n";
|
|
echo "</TD><TD VALIGN=TOP ROWSPAN=2> ";
|
|
|
|
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> \n";
|
|
echo "<a href=\"$PHP_SELF?DB=$DB&query_date=$query_date&start_hour=$start_hour&end_hour=$end_hour$groupQS$user_groupQS$call_statusQS&file_download=1&SUBMIT=$SUBMIT&search_archived_data=$search_archived_data\">"._QXZ("DOWNLOAD")."</a> |";
|
|
echo " <a href=\"./admin.php?ADD=999999\">"._QXZ("REPORTS")."</a> </FONT>\n";
|
|
echo "</FONT>\n";
|
|
echo "</TD></TR>";
|
|
echo "<TR><TD ALIGN=RIGHT>"._QXZ("Start time").": <select name='start_hour'>";
|
|
for ($h=0; $h<=23; $h++) {
|
|
if ($h==$start_hour) {$s="selected";} else {$s="";}
|
|
echo "<option value='".substr("0$h", -2)."' $s>".substr("0$h", -2)."</option>\n";
|
|
}
|
|
echo "</select>:00:00";
|
|
|
|
echo "<BR>"._QXZ("End time").": <select name='end_hour'>";
|
|
for ($h=0; $h<=23; $h++) {
|
|
if ($h==$end_hour) {$s="selected";} else {$s="";}
|
|
echo "<option value='".substr("0$h", -2)."' $s>".substr("0$h", -2)."</option>\n";
|
|
}
|
|
echo "</select>:59:59";
|
|
echo "</TD></TR>";
|
|
echo "</TABLE>";
|
|
|
|
echo "</FORM>";
|
|
|
|
if ($report_display_type=="HTML")
|
|
{
|
|
echo $GRAPH_text;
|
|
echo $JS_text;
|
|
}
|
|
else
|
|
{
|
|
echo $ASCII_text;
|
|
}
|
|
|
|
|
|
echo "</span>\n";
|
|
?>
|