mattf
531ce4daa8
added email option to AST_VDsales_export and other report generating perl scripts git-svn-id: svn://192.168.202.10@1029 3d104415-ff17-0410-8863-d5cf3c621b8a
704 lines
24 KiB
Perl
704 lines
24 KiB
Perl
#!/usr/bin/perl
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#
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# AST_VDsales_export.pl version: 2.0.5
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#
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# This script is designed to gather sales for a VICIDIAL Outbound-only campaign and
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# post them to a directory
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#
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# /usr/share/astguiclient/AST_VDsales_export.pl --campaign=GOODB-GROUP1-GROUP3-GROUP4-SPECIALS-DNC_BEDS --output-format=fixed-as400 --sale-statuses=SALE --debug --filename=BEDSsaleMMDD.txt --date=yesterday --email-list=test@gmail.com --email-sender=test@test.com
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#
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# Copyright (C) 2009 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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# 61219-1118 - First version
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# 70503-2137 - Added upsell
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# 70611-1154 - Added CLI options
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# 70709-1411 - Added FTP transfer option
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# 71005-0054 - Altered script to use astguiclient.conf for settings
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# 90105-1155 - Added AS400 export formats and changed around date override
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# 90106-2309 - Added email sending
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#
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$txt = '.txt';
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$US = '_';
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$MT[0] = '';
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# Default FTP account variables
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$VARREPORT_host = '10.0.0.4';
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$VARREPORT_user = 'cron';
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$VARREPORT_pass = 'test';
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$VARREPORT_port = '21';
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$VARREPORT_dir = 'REPORTS';
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# default CLI values
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$campaign = 'TESTCAMP';
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$sale_statuses = 'SALE-UPSELL';
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$output_format = 'pipe-standard';
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$secX = time();
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$time = $secX;
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($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
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$year = ($year + 1900);
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$mon++;
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if ($mon < 10) {$mon = "0$mon";}
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if ($mday < 10) {$mday = "0$mday";}
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if ($hour < 10) {$hour = "0$hour";}
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if ($min < 10) {$min = "0$min";}
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if ($sec < 10) {$sec = "0$sec";}
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$timestamp = "$year-$mon-$mday $hour:$min:$sec";
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$filedate = "$year$mon$mday";
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$ABIfiledate = "$mon-$mday-$year$us$hour$min$sec";
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$shipdate = "$year-$mon-$mday";
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$datestamp = "$year/$mon/$mday $hour:$min";
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use Time::Local;
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### find epoch of 2AM today
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$TWOAMsec = ( ($secX - ($sec + ($min * 60) + ($hour * 3600) ) ) + 7200);
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### find epoch of 2AM yesterday
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$TWOAMsecY = ($TWOAMsec - 86400);
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($Tsec,$Tmin,$Thour,$Tmday,$Tmon,$Tyear,$Twday,$Tyday,$Tisdst) = localtime($TWOAMsecY);
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$Tyear = ($Tyear + 1900);
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$Tmon++;
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if ($Tmon < 10) {$Tmon = "0$Tmon";}
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if ($Tmday < 10) {$Tmday = "0$Tmday";}
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if ($Thour < 10) {$Thour = "0$Thour";}
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if ($Tmin < 10) {$Tmin = "0$Tmin";}
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if ($Tsec < 10) {$Tsec = "0$Tsec";}
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### begin parsing run-time options ###
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if (length($ARGV[0])>1)
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{
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$i=0;
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while ($#ARGV >= $i)
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{
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$args = "$args $ARGV[$i]";
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$i++;
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}
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if ($args =~ /--help/i)
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{
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print "allowed run time options:\n";
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print " [--date=YYYY-MM-DD] = date override\n";
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print " [--filename=XXX] = Name to be used for file\n";
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print " [--campaign=XXX] = Campaign that sales will be pulled from\n";
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print " [--sale-statuses=XXX-XXY] = Statuses that are deemed to be \"Sales\". Default SALE\n";
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print " NOTE: To include all statuses in the export, use \"--sale-statuses=---ALL---\"\n";
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print " [--output-format=XXX] = Format of file. Default \"pipe-standard\"\n";
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print " [--with-inbound=XXX-XXY] = include the following inbound groups\n";
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print " [--ftp-transfer] = Send results file by FTP to another server\n";
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print " [--email-list=test@test.com:test2@test.com] = send email results to these addresses\n";
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print " [--email-sender=vicidial@localhost] = sender for the email results\n";
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print " [-q] = quiet\n";
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print " [-t] = test\n";
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print " [--debug] = debugging messages\n";
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print " [--debugX] = Super debugging messages\n";
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print "\n";
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exit;
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}
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else
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{
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if ($args =~ /--debug/i)
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{
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$DB=1;
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print "\n----- DEBUG MODE -----\n\n";
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}
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if ($args =~ /--debugX/i)
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{
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$DBX=1;
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print "\n----- SUPER DEBUG MODE -----\n\n";
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}
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if ($args =~ /-q/i)
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{
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$q=1; $Q=1;
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}
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if ($args =~ /--date=/i)
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{
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@data_in = split(/--date=/,$args);
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$shipdate = $data_in[1];
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$shipdate =~ s/ .*//gi;
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if ($shipdate =~ /today/)
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{
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$shipdate="$year-$mon-$mday";
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$time = $TWOAMsec;
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}
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else
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{
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if ($shipdate =~ /yesterday/)
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{
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$shipdate="$Tyear-$Tmon-$Tmday";
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$year = $Tyear;
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$mon = $Tmon;
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$mday = $Tmday;
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$time=$TWOAMsecY;
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}
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else
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{
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@cli_date = split("-",$shipdate);
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$year = $cli_date[0];
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$mon = $cli_date[1];
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$mday = $cli_date[2];
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$cli_date[1] = ($cli_date[1] - 1);
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$time = timelocal(0,0,2,$cli_date[2],$cli_date[1],$cli_date[0]);
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}
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}
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print "\n----- DATE OVERRIDE: $shipdate -----\n\n";
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}
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else
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{
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$time=$TWOAMsec;
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}
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if ($args =~ /--campaign=/i)
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{
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# print "\n|$ARGS|\n\n";
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@data_in = split(/--campaign=/,$args);
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$campaign = $data_in[1];
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$campaign =~ s/ .*$//gi;
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$campaignSQL = $campaign;
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if ($campaignSQL =~ /-/)
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{
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$campaignSQL =~ s/-/','/gi;
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}
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$campaignSQL = "'$campaignSQL'";
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}
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if ($args =~ /--filename=/i)
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{
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# print "\n|$ARGS|\n\n";
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@data_in = split(/--filename=/,$args);
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$filename = $data_in[1];
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$filename =~ s/ .*$//gi;
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$filename =~ s/YYYY/$year/gi;
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$filename =~ s/MM/$mon/gi;
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$filename =~ s/DD/$mday/gi;
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$filename_override=1;
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}
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if ($args =~ /--sale-statuses=/i)
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{
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@data_in = split(/--sale-statuses=/,$args);
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$sale_statuses = $data_in[1];
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$sale_statuses =~ s/ .*$//gi;
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if ($sale_statuses =~ /---ALL---/)
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{if (!$Q) {print "\n----- EXPORT ALL STATUSES -----\n\n";} }
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}
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if ($args =~ /--output-format=/i)
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{
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@data_in = split(/--output-format=/,$args);
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$output_format = $data_in[1];
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$output_format =~ s/ .*$//gi;
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}
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if ($args =~ /--with-inbound=/i)
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{
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@data_in = split(/--with-inbound=/,$args);
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$with_inbound = $data_in[1];
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$with_inbound =~ s/ .*$//gi;
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}
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if ($args =~ /-ftp-transfer/i)
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{
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if (!$Q)
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{print "\n----- FTP TRANSFER MODE -----\n\n";}
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$ftp_transfer=1;
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}
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if ($args =~ /--test/i)
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{
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$T=1; $TEST=1;
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print "\n----- TESTING -----\n\n";
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}
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if ($args =~ /--email-list=/i)
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{
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@data_in = split(/--email-list=/,$args);
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$email_list = $data_in[1];
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$email_list =~ s/ .*//gi;
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$email_list =~ s/:/,/gi;
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print "\n----- EMAIL NOTIFICATION: $email_list -----\n\n";
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}
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else
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{$email_list = '';}
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if ($args =~ /--email-sender=/i)
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{
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@data_in = split(/--email-sender=/,$args);
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$email_sender = $data_in[1];
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$email_sender =~ s/ .*//gi;
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$email_sender =~ s/:/,/gi;
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print "\n----- EMAIL NOTIFICATION SENDER: $email_sender -----\n\n";
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}
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else
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{$email_sender = 'vicidial@localhost';}
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}
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}
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else
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{
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print "no command line options set, using defaults.\n";
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}
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### end parsing run-time options ###
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# default path to astguiclient configuration file:
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$PATHconf = '/etc/astguiclient.conf';
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open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
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@conf = <conf>;
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close(conf);
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$i=0;
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foreach(@conf)
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{
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$line = $conf[$i];
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$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
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if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
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{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
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if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
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{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
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if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
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{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
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if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
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{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
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if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
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{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
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if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
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{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
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if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
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{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
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{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
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{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
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{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
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{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
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{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
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if ( ($line =~ /^VARREPORT_host/) && ($CLIREPORT_host < 1) )
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{$VARREPORT_host = $line; $VARREPORT_host =~ s/.*=//gi;}
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if ( ($line =~ /^VARREPORT_user/) && ($CLIREPORT_user < 1) )
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{$VARREPORT_user = $line; $VARREPORT_user =~ s/.*=//gi;}
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if ( ($line =~ /^VARREPORT_pass/) && ($CLIREPORT_pass < 1) )
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{$VARREPORT_pass = $line; $VARREPORT_pass =~ s/.*=//gi;}
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if ( ($line =~ /^VARREPORT_port/) && ($CLIREPORT_port < 1) )
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{$VARREPORT_port = $line; $VARREPORT_port =~ s/.*=//gi;}
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if ( ($line =~ /^VARREPORT_dir/) && ($CLIREPORT_dir < 1) )
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{$VARREPORT_dir = $line; $VARREPORT_dir =~ s/.*=//gi;}
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$i++;
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}
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# Customized Variables
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$server_ip = $VARserver_ip; # Asterisk server IP
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if ($output_format =~ /^pipe-standard$/)
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{$DLT = '|'; $txt='.txt'; print "---- pipe-standard ----\n";}
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if ($output_format =~ /^csv-standard$/)
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{$DLT = "','"; $txt='.csv'; print "---- csv-standard ----\n";}
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if ($output_format =~ /^tab-standard$/)
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{$DLT = "\t"; $txt='.txt'; print "---- tab-standard ----\n";}
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if ($output_format =~ /^pipe-triplep$/)
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{$DLT = ''; $txt='.txt'; print "---- pipe-triplep ----\n";}
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if ($output_format =~ /^pipe-vici$/)
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{$DLT = '|'; $txt='.txt'; print "---- pipe-vici ----\n";}
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if ($output_format =~ /^html-rec$/)
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{$DLT = ' '; $txt='.html'; print "---- html-rec ----\n";}
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if ($output_format =~ /^fixed-as400$/)
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{$DLT = ''; $txt='.txt'; print "---- fixed-as400 ----\n";}
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if ($sale_statuses =~ /---ALL---/)
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{
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$sale_statusesSQL='';
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$close_statusesSQL='';
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}
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else
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{
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$sale_statusesSQL = $sale_statuses;
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$sale_statusesSQL =~ s/-/','/gi;
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$sale_statusesSQL = "'$sale_statusesSQL'";
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$close_statusesSQL = $sale_statusesSQL;
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$sale_statusesSQL = " and vicidial_log.status IN($sale_statusesSQL)";
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$close_statusesSQL = " and vicidial_closer_log.status IN($close_statusesSQL)";
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}
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$with_inboundSQL = $with_inbound;
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$with_inboundSQL =~ s/-/','/gi;
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$with_inboundSQL = "'$with_inboundSQL'";
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if (!$Q)
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{
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print "\n\n\n\n\n\n\n\n\n\n\n\n-- AST_VDsales_export.pl --\n\n";
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print "This program is designed to gather sales from a VICIDIAL outbound-only campaign and post them to a file. \n";
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print "\n";
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print "Campaign: $campaign $campaignSQL\n";
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print "Sale Statuses: $sale_statuses $sale_statusesSQL\n";
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print "Output Format: $output_format\n";
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print "With Inbound: $with_inbound $with_inboundSQL\n";
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print "\n";
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}
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$outfile = "$campaign$US$filedate$US$sale_statuses$txt";
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if ($filename_override > 0) {$outfile = $filename;}
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### open the X out file for writing ###
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$PATHoutfile = "$PATHweb/vicidial/server_reports/$outfile";
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open(out, ">$PATHoutfile")
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|| die "Can't open $PATHoutfile: $!\n";
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if (!$VARDB_port) {$VARDB_port='3306';}
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use DBI;
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$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
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or die "Couldn't connect to database: " . DBI->errstr;
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$dbhB = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
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or die "Couldn't connect to database: " . DBI->errstr;
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$TOTAL_SALES=0;
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###########################################################################
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########### CURRENT DAY SALES GATHERING outbound-only: vicidial_log ######
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###########################################################################
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$stmtA = "select vicidial_log.user,first_name,last_name,address1,address2,city,state,postal_code,vicidial_list.phone_number,email,security_phrase,vicidial_list.comments,call_date,vicidial_list.lead_id,vicidial_users.full_name,vicidial_log.status,vicidial_list.vendor_lead_code,vicidial_list.source_id,vicidial_log.list_id,title,address3,last_local_call_time from vicidial_list,vicidial_log,vicidial_users where campaign_id IN($campaignSQL) $sale_statusesSQL and call_date > '$shipdate 00:00:01' and call_date < '$shipdate 23:59:59' and vicidial_log.lead_id=vicidial_list.lead_id and vicidial_users.user=vicidial_log.user;";
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#$stmtA = "select vicidial_users.user,first_name,last_name,address1,address2,city,state,postal_code,phone_number,email,security_phrase,comments,last_local_call_time,lead_id,vicidial_users.full_name,status,vendor_lead_code,source_id,list_id,title,address3,last_local_call_time from vicidial_list,vicidial_users where list_id NOT IN('999','998') $sale_statusesSQL and called_count > 0 and vicidial_users.user=vicidial_list.user;";
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if ($DB) {print "|$stmtA|\n";}
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$rec_count=0;
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while ($sthArows > $rec_count)
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{
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@aryA = $sthA->fetchrow_array;
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$user = $aryA[0];
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$first_name = $aryA[1];
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$last_name = $aryA[2];
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$address1 = $aryA[3];
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$address2 = $aryA[4];
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$city = $aryA[5];
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$state = $aryA[6];
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$postal_code = $aryA[7];
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$phone_number = $aryA[8];
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$email = $aryA[9];
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$security = $aryA[10];
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$comments = $aryA[11];
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$call_date = $aryA[12];
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$lead_id = $aryA[13];
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$agent_name = $aryA[14];
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$status = $aryA[15];
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$vendor_id = $aryA[16];
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$source_id = $aryA[17];
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$list_id = $aryA[18];
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$title = $aryA[19];
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$address3 = $aryA[20];
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$last_local_call_time = $aryA[21];
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&select_format_loop;
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$TOTAL_SALES++;
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}
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$sthA->finish();
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if (length($with_inboundSQL)>3)
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{
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###########################################################################
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########### CURRENT DAY SALES GATHERING inbound-only: vicidial_closer_log ######
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###########################################################################
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$stmtA = "select vicidial_closer_log.user,first_name,last_name,address1,address2,city,state,postal_code,vicidial_list.phone_number,email,security_phrase,vicidial_list.comments,call_date,vicidial_list.lead_id,vicidial_users.full_name,vicidial_closer_log.status,vicidial_list.vendor_lead_code,vicidial_list.source_id,vicidial_closer_log.list_id,campaign_id,title,address3,last_local_call_time from vicidial_list,vicidial_closer_log,vicidial_users where campaign_id IN($with_inboundSQL) $close_statusesSQL and call_date > '$shipdate 00:00:01' and call_date < '$shipdate 23:59:59' and vicidial_closer_log.lead_id=vicidial_list.lead_id and vicidial_users.user=vicidial_closer_log.user;";
|
|
if ($DB) {print "|$stmtA|\n";}
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
$rec_count=0;
|
|
while ($sthArows > $rec_count)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$closer = $aryA[0];
|
|
$first_name = $aryA[1];
|
|
$last_name = $aryA[2];
|
|
$address1 = $aryA[3];
|
|
$address2 = $aryA[4];
|
|
$city = $aryA[5];
|
|
$state = $aryA[6];
|
|
$postal_code = $aryA[7];
|
|
$phone_number = $aryA[8];
|
|
$email = $aryA[9];
|
|
$security = $aryA[10];
|
|
$comments = $aryA[11];
|
|
$call_date = $aryA[12];
|
|
$lead_id = $aryA[13];
|
|
$closer_name = $aryA[14];
|
|
$status = $aryA[15];
|
|
$vendor_id = $aryA[16];
|
|
$source_id = $aryA[17];
|
|
$list_id = $aryA[18];
|
|
$campaign_id = $aryA[19];
|
|
$title = $aryA[20];
|
|
$address3 = $aryA[21];
|
|
$last_local_call_time = $aryA[22];
|
|
|
|
$user = '';
|
|
$agent_name='';
|
|
|
|
$stmtB = "select vicidial_xfer_log.user,full_name from vicidial_xfer_log,vicidial_users where lead_id='$lead_id' and closer='$closer' and call_date > '$shipdate 00:00:01' and call_date < '$shipdate 23:59:59' and vicidial_users.user=vicidial_xfer_log.user order by call_date desc limit 1;";
|
|
$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
|
|
$sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
|
|
$sthBrows=$sthB->rows;
|
|
$rec_countB=0;
|
|
while ($sthBrows > $rec_countB)
|
|
{
|
|
@aryB = $sthB->fetchrow_array;
|
|
$user = $aryB[0];
|
|
$agent_name = $aryB[1];
|
|
$rec_countB++;
|
|
}
|
|
$sthB->finish();
|
|
|
|
&select_format_loop;
|
|
|
|
$TOTAL_SALES++;
|
|
}
|
|
$sthA->finish();
|
|
}
|
|
|
|
|
|
close(out);
|
|
|
|
|
|
###### EMAIL SECTION
|
|
|
|
if ( (length($Ealert)>5) && (length($email_list) > 3) )
|
|
{
|
|
print "Sending email: $email_list\n";
|
|
|
|
use MIME::QuotedPrint;
|
|
use MIME::Base64;
|
|
use Mail::Sendmail;
|
|
|
|
$mailsubject = "VICIDIAL Lead Export $outfile";
|
|
|
|
%mail = ( To => "$email_list",
|
|
From => "$email_sender",
|
|
Subject => "$mailsubject",
|
|
);
|
|
$boundary = "====" . time() . "====";
|
|
$mail{'content-type'} = "multipart/mixed; boundary=\"$boundary\"";
|
|
|
|
$message = encode_qp( "VICIDIAL Lead Export:\n\n Attachment: $outfile\n Total Records: $TOTAL_SALES\n" );
|
|
|
|
$Zfile = "$PATHoutfile";
|
|
|
|
open (F, $Zfile) or die "Cannot read $Zfile: $!";
|
|
binmode F; undef $/;
|
|
$attachment = encode_base64(<F>);
|
|
close F;
|
|
|
|
$boundary = '--'.$boundary;
|
|
$mail{body} .= "$boundary\n";
|
|
$mail{body} .= "Content-Type: text/plain; charset=\"iso-8859-1\"\n";
|
|
$mail{body} .= "Content-Transfer-Encoding: quoted-printable\n\n";
|
|
$mail{body} .= "$message\n";
|
|
$mail{body} .= "$boundary\n";
|
|
$mail{body} .= "Content-Type: application/octet-stream; name=\"$outfile\"\n";
|
|
$mail{body} .= "Content-Transfer-Encoding: base64\n";
|
|
$mail{body} .= "Content-Disposition: attachment; filename=\"$outfile\"\n\n";
|
|
$mail{body} .= "$attachment\n";
|
|
$mail{body} .= "$boundary";
|
|
$mail{body} .= "--\n";
|
|
|
|
sendmail(%mail) or die $mail::Sendmail::error;
|
|
print "ok. log says:\n", $mail::sendmail::log; ### print mail log for status
|
|
|
|
}
|
|
|
|
|
|
if ($ftp_transfer > 0)
|
|
{
|
|
use Net::FTP;
|
|
|
|
if (!$Q) {print "Sending File Over FTP: $outfile\n";}
|
|
$ftp = Net::FTP->new("$VARREPORT_host", Port => $VARREPORT_port);
|
|
$ftp->login("$VARREPORT_user","$VARREPORT_pass");
|
|
$ftp->cwd("$VARREPORT_dir");
|
|
$ftp->put("$PATHweb/vicidial/server_reports/$outfile", "$outfile");
|
|
$ftp->quit;
|
|
}
|
|
|
|
### calculate time to run script ###
|
|
$secY = time();
|
|
$secZ = ($secY - $secX);
|
|
$secZm = ($secZ /60);
|
|
|
|
if (!$Q) {print "SALES EXPORT FOR $shipdate: $outfile\n";}
|
|
if (!$Q) {print "TOTAL SALES: $TOTAL_SALES\n";}
|
|
if (!$Q) {print "script execution time in seconds: $secZ minutes: $secZm\n";}
|
|
|
|
exit;
|
|
|
|
|
|
|
|
|
|
|
|
### Subroutine for formatting of the output ###
|
|
sub select_format_loop
|
|
{
|
|
|
|
if ($T)
|
|
{
|
|
# $user = '1234';
|
|
$agent_name = 'Joe Agent';
|
|
# $closer = '4321';
|
|
$closer_name = 'Jane Closer';
|
|
$security = '4111111111111111';
|
|
$comments = 'VISA';
|
|
$phone_number =~ s/^\d\d\d\d\d/23456/gi;
|
|
$address1 =~ s/^..../1234 /gi
|
|
}
|
|
$ivr_id = '0';
|
|
$ivr_filename = '';
|
|
|
|
|
|
$stmtB = "select recording_id,filename,location from recording_log where lead_id='$lead_id' and start_time > '$shipdate 00:00:01' and start_time < '$shipdate 23:59:59' order by length_in_sec desc limit 1;";
|
|
$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
|
|
$sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
|
|
$sthBrows=$sthB->rows;
|
|
$rec_countB=0;
|
|
while ($sthBrows > $rec_countB)
|
|
{
|
|
@aryB = $sthB->fetchrow_array;
|
|
$ivr_id = $aryB[0];
|
|
$ivr_filename = $aryB[1];
|
|
$ivr_location = $aryB[2];
|
|
$rec_countB++;
|
|
}
|
|
$sthB->finish();
|
|
|
|
if (length($ivr_id)<3)
|
|
{
|
|
$stmtB = "select recording_id,filename from recording_log where lead_id='$lead_id' order by length_in_sec desc limit 1;";
|
|
$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
|
|
$sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
|
|
$sthBrows=$sthB->rows;
|
|
$rec_countB=0;
|
|
while ($sthBrows > $rec_countB)
|
|
{
|
|
@aryB = $sthB->fetchrow_array;
|
|
$ivr_id = $aryB[0];
|
|
$ivr_filename = $aryB[1];
|
|
$rec_countB++;
|
|
}
|
|
$sthB->finish();
|
|
|
|
if (length($ivr_id)<3)
|
|
{
|
|
$stmtB = "select recording_id,filename from recording_log where filename LIKE \"%$phone_number%\" order by length_in_sec desc limit 1;";
|
|
$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
|
|
$sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
|
|
$sthBrows=$sthB->rows;
|
|
$rec_countB=0;
|
|
while ($sthBrows > $rec_countB)
|
|
{
|
|
@aryB = $sthB->fetchrow_array;
|
|
$ivr_id = $aryB[0];
|
|
$ivr_filename = $aryB[1];
|
|
$rec_countB++;
|
|
}
|
|
$sthB->finish();
|
|
}
|
|
}
|
|
if ($status =~ /UPSELL/) {$UPSELL='L5';}
|
|
else {$UPSELL='N';}
|
|
|
|
if ($output_format =~ /^pipe-standard$/)
|
|
{
|
|
$str = "$first_name|$last_name|$address1|$address2|$city|$state|$postal_code|$phone_number|$email|$security|$comments|$call_date|$lead_id|$list_id|$user|$agent_name|$status|$vendor_id|$source_id|$campaign|$campaign_id|$ivr_id|$closer|$closer_name|\n";
|
|
}
|
|
|
|
if ($output_format =~ /^csv-standard$/)
|
|
{
|
|
$str = "\"$first_name\",\"$last_name\",\"$address1\",\"$address2\",\"$city\",\"$state\",\"$postal_code\",\"$phone_number\",\"$email\",\"$security\",\"$comments\",\"$call_date\",\"$lead_id\",\"$list_id\",\"$user\",\"$agent_name\",\"$status\",\"$vendor_id\",\"$source_id\",\"$campaign\",\"$campaign_id\",\"$ivr_id\",\"$closer\",\"$closer_name\"\r\n";
|
|
}
|
|
|
|
if ($output_format =~ /^tab-standard$/)
|
|
{
|
|
$str = "$first_name\t$last_name\t$address1\t$address2\t$city\t$state\t$postal_code\t$phone_number\t$email\t$security\t$comments\t$call_date\t$lead_id\t$list_id\t$user\t$agent_name\t$status\t$vendor_id\t$source_id\t$campaign\t$campaign_id\t$ivr_id\t$closer\t$closer_name\t\n";
|
|
}
|
|
|
|
if ($output_format =~ /^pipe-triplep$/)
|
|
{
|
|
$str = "$user|$agent_name|$closer|$closer_name|$call_date|$status|$first_name|$last_name|$phone_number|$address1|$address2|$city|$state|$postal_code|$comments|$security|$email|$vendor_id|$source_id|$lead_id|$list_id|$campaign|$campaign_id|$ivr_id|\n";
|
|
}
|
|
|
|
if ($output_format =~ /^pipe-vici$/)
|
|
{
|
|
$str = "VDAD|$agent_name|$first_name|$last_name|$address1|$address2|$city|$state|$postal_code|$phone_number|$ivr_id|DU|$UPSELL|N|||$security|$comments||||||$call_date|CBDISC|$email\r\n";
|
|
}
|
|
if ($output_format =~ /^html-rec$/)
|
|
{
|
|
$str = "$user|$agent_name|$closer|$closer_name|$call_date|$status|$first_name|$last_name|$phone_number|$address1|$address2|$city|$state|$postal_code|$comments|$security|$email|$vendor_id|$source_id|$lead_id|$list_id|$campaign|$campaign_id|<a href=\"$ivr_location\">$ivr_id</a>|\n";
|
|
}
|
|
|
|
if ($output_format =~ /^fixed-as400$/)
|
|
{
|
|
# 16884259 MRS. JEAN BROWN RISALPUR BROMSBERROW HEATYH LEDBURY HEREFORDSHIRE ENGLAND HR8 1PQ 01531650052 1209200809:52NI 3205UK
|
|
$vendor_id = sprintf("%-10s",$vendor_id); while(length($vendor_id)>10) {$vendor_id =~ s/.$//gi;}
|
|
$title = sprintf("%-10s",$title); while(length($title)>10) {$title =~ s/.$//gi;}
|
|
$first_name = sprintf("%-15s",$first_name); while(length($first_name)>15) {$first_name =~ s/.$//gi;}
|
|
$last_name = sprintf("%-20s",$last_name); while(length($last_name)>20) {$last_name =~ s/.$//gi;}
|
|
$address1 = sprintf("%-30s",$address1); while(length($address1)>30) {$address1 =~ s/.$//gi;}
|
|
$address2 = sprintf("%-30s",$address2); while(length($address2)>30) {$address2 =~ s/.$//gi;}
|
|
$address3 = sprintf("%-30s",$address3); while(length($address3)>30) {$address3 =~ s/.$//gi;}
|
|
$city = sprintf("%-50s",$city); while(length($city)>50) {$city =~ s/.$//gi;}
|
|
$postal_code = sprintf("%-9s",$postal_code); while(length($postal_code)>9) {$postal_code =~ s/.$//gi;}
|
|
$phone_number = sprintf("%-20s",$phone_number); while(length($phone_number)>20) {$phone_number =~ s/.$//gi;}
|
|
@dtsplit = split(" ",$last_local_call_time);
|
|
@datesplit = split("-",$dtsplit[0]);
|
|
$timesplit = substr($dtsplit[1], 0, 5);
|
|
$formatted_date = "$datesplit[1]$datesplit[2]$datesplit[0]$timesplit";
|
|
$user = sprintf("%-4s",$user);
|
|
if ($status =~ /^AA$/) {$status = 'A';}
|
|
if ($status =~ /^A$/) {$status = 'A';}
|
|
if ($status =~ /^B$/) {$status = 'B';}
|
|
if ($status =~ /^N$/) {$status = 'N';}
|
|
if ($status =~ /^NA$/) {$status = 'N';}
|
|
if ($status =~ /^NP$/) {$status = 'N';}
|
|
if ($status =~ /^PU$/) {$status = 'N';}
|
|
if ($status =~ /^DROP$/) {$status = 'N';}
|
|
if ($status =~ /^SALE$/) {$status = 'AP';}
|
|
if ($status =~ /^A6$/) {$status = 'A6';}
|
|
if ($status =~ /^DNC$/) {$status = 'DC';}
|
|
if ($status =~ /^DNCL$/) {$status = 'DC';}
|
|
if ($status =~ /^DC$/) {$status = 'D';}
|
|
if ($status =~ /^DIED$/) {$status = 'DD';}
|
|
if ($status =~ /^COMP$/) {$status = 'DD';}
|
|
if ($status =~ /^DEC$/) {$status = 'DD';}
|
|
if ($status =~ /^ERI$/) {$status = 'DD';}
|
|
if ($status =~ /^INCALL$/) {$status = 'DD';}
|
|
if ($status =~ /^SP$/) {$status = 'DD';}
|
|
if ($status =~ /^WRON$/) {$status = 'DD';}
|
|
if ($status =~ /^HBED$/) {$status = 'DD';}
|
|
if ($status =~ /^CALLBK$/) {$status = 'A6';}
|
|
if ($status =~ /^HAP1$/) {$status = 'NI';}
|
|
if ($status =~ /^HAP2$/) {$status = 'NI';}
|
|
if ($status =~ /^NI$/) {$status = 'NI';}
|
|
|
|
$status = sprintf("%-16s",$status); while(length($status)>16) {$status =~ s/.$//gi;}
|
|
$user =~ s/VDAD/ /gi;
|
|
$UK = 'UK';
|
|
|
|
$str = "$vendor_id$title$first_name$last_name$address1$address2$address3$city$postal_code$phone_number$formatted_date$status$user$UK\r\n";
|
|
}
|
|
|
|
|
|
$Ealert .= "$str";
|
|
|
|
print out "$str";
|
|
if ($DBX) {print "$str\n";}
|
|
|
|
$rec_count++;
|
|
|
|
}
|
|
|