ViciDial/agc_2-X
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity
Files
5be4d855e6b5e0e79e81fe5ee0cf7e17d656c0cb
agc_2-X/www/vicidial/user_stats.php
T
mattf 5be4d855e6 Added User Group setting for allowable reports to restrict report viewing 
Enabled User Group setting for allowable campaigns to restrict report viewing and admin.php activity
Changed level 7 users to only view reports links page
Changed "Admin" link to go to an admin links page instead of Phones listing
Added manual_dial_filter CAMPLISTS_ALL options

git-svn-id: svn://192.168.202.10@1491 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-03 19:02:42 +00:00

932 lines
35 KiB
PHP
Raw Blame History

<?php
# user_stats.php
#
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
#
# 60619-1743 - Added variable filtering to eliminate SQL injection attack threat
# 61201-1136 - Added recordings display and changed calls to time range with 10000 limit
# 70118-1605 - Added user group column to login/out and calls lists
# 70702-1231 - Added recording location link and truncation
# 80117-0316 - Added vicidial_user_closer_log entries to display
# 80501-0506 - Added Hangup Reason to logs display
# 80523-2012 - Added vicidial timeclock records display
# 80617-1402 - Fixed timeclock total logged-in time
# 81210-1634 - Added server recording display options
# 90208-0504 - Added link to multi-day report and fixed call status summary section
# 90305-1226 - Added user_call_log manual dial logs
# 90310-0734 - Added admin header
# 90508-0644 - Changed to PHP long tags
# 90524-2009 - Changed time display to use functions.php
# 91130-2037 - Added user closer log manager flag display
# 100126-0847 - Added DID log display options
# 100203-1008 - Added agent activity log section
# 100216-0042 - Added popup date selector
# 100425-0115 - Added more login data
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
#
header ("Content-type: text/html; charset=utf-8");
require("dbconnect.php");
require("functions.php");
$report_name = 'User Stats';
$db_source = 'M';
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,user_territories_active FROM system_settings;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysql_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysql_fetch_row($rslt);
$non_latin = $row[0];
$SSoutbound_autodial_active = $row[1];
$slave_db_server = $row[2];
$reports_use_slave_db = $row[3];
$user_territories_active = $row[4];
}
##### END SETTINGS LOOKUP #####
###########################################
if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
{
mysql_close($link);
$use_slave_server=1;
$db_source = 'S';
require("dbconnect.php");
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
}
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF'];
if (isset($_GET["did_id"])) {$did_id=$_GET["did_id"];}
elseif (isset($_POST["did_id"])) {$did_id=$_POST["did_id"];}
if (isset($_GET["did"])) {$did=$_GET["did"];}
elseif (isset($_POST["did"])) {$did=$_POST["did"];}
if (isset($_GET["begin_date"])) {$begin_date=$_GET["begin_date"];}
elseif (isset($_POST["begin_date"])) {$begin_date=$_POST["begin_date"];}
if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}
if (isset($_GET["user"])) {$user=$_GET["user"];}
elseif (isset($_POST["user"])) {$user=$_POST["user"];}
if (isset($_GET["campaign"])) {$campaign=$_GET["campaign"];}
elseif (isset($_POST["campaign"])) {$campaign=$_POST["campaign"];}
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
$STARTtime = date("U");
$TODAY = date("Y-m-d");
if (!isset($begin_date)) {$begin_date = $TODAY;}
if (!isset($end_date)) {$end_date = $TODAY;}
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$fp = fopen ("./project_auth_entries.txt", "a");
$date = date("r");
$ip = getenv("REMOTE_ADDR");
$browser = getenv("HTTP_USER_AGENT");
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
Header("HTTP/1.0 401 Unauthorized");
echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n";
exit;
}
$stmt="SELECT full_name,user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW'";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$LOGfullname = $row[0];
$LOGuser_group = $row[1];
fwrite ($fp, "VICIDIAL|GOOD|$date|$PHP_AUTH_USER|$PHP_AUTH_PW|$ip|$browser|$LOGfullname|\n");
fclose($fp);
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$LOGallowed_campaigns = $row[0];
$LOGallowed_reports = $row[1];
if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
Header("HTTP/1.0 401 Unauthorized");
echo "You are not allowed to view this report: |$PHP_AUTH_USER|$report_name|\n";
exit;
}
if ($did > 0)
{
$stmt="SELECT did_description from vicidial_inbound_dids where did_pattern='$user';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$full_name = $row[0];
}
else
{
$stmt="SELECT full_name from vicidial_users where user='$user';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$full_name = $row[0];
}
?>
<html>
<head>
<script language="JavaScript" src="calendar_db.js"></script>
<link rel="stylesheet" href="calendar.css">
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
<?php
if ($did > 0)
{echo "<title>ADMINISTRATION: DID Call Stats";}
else
{echo "<title>ADMINISTRATION: $report_name";}
##### BEGIN Set variables to make header show properly #####
$ADD = '3';
$hh = 'users';
$LOGast_admin_access = '1';
$ADMIN = 'admin.php';
$page_width='770';
$section_width='750';
$header_font_size='3';
$subheader_font_size='2';
$subcamp_font_size='2';
$header_selected_bold='<b>';
$header_nonselected_bold='';
$users_color = '#FFFF99';
$users_font = 'BLACK';
$users_color = '#E6E6E6';
$subcamp_color = '#C6C6C6';
if ($did > 0)
{
$hh = 'ingroups';
$ADD = '3311';
$ingroups_color = '#FFFF99';
$ingroups_font = 'BLACK';
$ingroups_color = '#E6E6E6';
}
##### END Set variables to make header show properly #####
require("admin_header.php");
?>
<TABLE WIDTH=770 BGCOLOR=#E6E6E6 cellpadding=2 cellspacing=0><TR BGCOLOR=#E6E6E6><TD ALIGN=LEFT><FONT FACE="ARIAL,HELVETICA" SIZE=2>
<?php
if ($did > 0)
{echo "<B> &nbsp; DID Call Stats for $user";}
else
{echo "<B> &nbsp; User Stats for $user";}
?>
</TD><TD ALIGN=RIGHT><FONT FACE="ARIAL,HELVETICA" SIZE=2> &nbsp; </TD></TR>
<?php
echo "<TR BGCOLOR=\"#F0F5FE\"><TD ALIGN=LEFT COLSPAN=2><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2><B> &nbsp; \n";
echo "<form action=$PHP_SELF method=POST name=vicidial_report id=vicidial_report>\n";
echo "<input type=hidden name=DB value=\"$DB\">\n";
echo "<input type=hidden name=did_id value=\"$did_id\">\n";
echo "<input type=hidden name=did value=\"$did\">\n";
echo "<input type=text name=begin_date value=\"$begin_date\" size=10 maxsize=10>";
?>
<script language="JavaScript">
var o_cal = new tcal ({
// form name
'formname': 'vicidial_report',
// input name
'controlname': 'begin_date'
});
o_cal.a_tpl.yearscroll = false;
// o_cal.a_tpl.weekstart = 1; // Monday week start
</script>
<?php
echo " to <input type=text name=end_date value=\"$end_date\" size=10 maxsize=10>";
?>
<script language="JavaScript">
var o_cal = new tcal ({
// form name
'formname': 'vicidial_report',
// input name
'controlname': 'end_date'
});
o_cal.a_tpl.yearscroll = false;
// o_cal.a_tpl.weekstart = 1; // Monday week start
</script>
<?php
if (strlen($user)>1)
{echo "<input type=hidden name=user value=\"$user\">\n";}
else
{echo "<input type=text name=user size=12 maxlength=10>\n";}
echo "<input type=submit name=submit value=submit>\n";
echo " &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $user - $full_name<BR><BR>\n";
echo "<center>\n";
if ($did > 0)
{
echo "<a href=\"./AST_DIDstats.php?group[0]=$did_id&query_date=$begin_date&end_date=$end_date\">DID traffic report</a>\n";
echo " | <a href=\"./admin.php?ADD=3311&did_id=$did_id\">Modify DID</a>\n";
}
else
{
echo "<a href=\"./AST_agent_time_sheet.php?agent=$user\">Agent Time Sheet</a>\n";
echo " | <a href=\"./user_status.php?user=$user\">User Status</a>\n";
echo " | <a href=\"./admin.php?ADD=3&user=$user\">Modify User</a>\n";
echo " | <a href=\"./AST_agent_days_detail.php?user=$user&query_date=$begin_date&end_date=$end_date&group[]=--ALL--&shift=ALL\">User multiple day status detail report</a>";
}
echo "</center>\n";
echo "</B></TD></TR>\n";
echo "<TR><TD ALIGN=LEFT COLSPAN=2>\n";
echo "<br><center>\n";
if ($did < 1)
{
##### vicidial agent talk time and status #####
echo "<B>AGENT TALK TIME AND STATUS:</B>\n";
echo "<center><TABLE width=300 cellspacing=0 cellpadding=1>\n";
echo "<tr><td><font size=2>STATUS</td><td align=right><font size=2>COUNT</td><td align=right><font size=2>HOURS:MM:SS</td></tr>\n";
$stmt="SELECT count(*),status, sum(length_in_sec) from vicidial_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' group by status order by status";
$rslt=mysql_query($stmt, $link);
$VLstatuses_to_print = mysql_num_rows($rslt);
$total_calls=0;
$o=0; $p=0;
while ($VLstatuses_to_print > $o)
{
$row=mysql_fetch_row($rslt);
$counts[$p] = $row[0];
$status[$p] = $row[1];
$call_sec[$p] = $row[2];
$p++;
$o++;
}
$stmt="SELECT count(*),status, sum(length_in_sec) from vicidial_closer_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' group by status order by status";
$rslt=mysql_query($stmt, $link);
$VCLstatuses_to_print = mysql_num_rows($rslt);
$o=0;
while ($VCLstatuses_to_print > $o)
{
$status_match=0;
$r=0;
$row=mysql_fetch_row($rslt);
while ($VLstatuses_to_print > $r)
{
if ($status[$r] == $row[1])
{
$counts[$r] = ($counts[$r] + $row[0]);
$call_sec[$r] = ($call_sec[$r] + $row[2]);
$status_match++;
}
$r++;
}
if ($status_match < 1)
{
$counts[$p] = $row[0];
$status[$p] = $row[1];
$call_sec[$p] = $row[2];
$VLstatuses_to_print++;
$p++;
}
$o++;
}
$o=0;
$total_sec=0;
while ($o < $p)
{
if (eregi("1$|3$|5$|7$|9$", $o))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
$call_hours_minutes = sec_convert($call_sec[$o],'H');
echo "<tr $bgcolor><td><font size=2>$status[$o]</td>";
echo "<td align=right><font size=2> $counts[$o]</td>\n";
echo "<td align=right><font size=2> $call_hours_minutes</td></tr>\n";
$total_calls = ($total_calls + $counts[$o]);
$total_sec = ($total_sec + $call_sec[$o]);
$call_seconds=0;
$o++;
}
$call_hours_minutes = sec_convert($total_sec,'H');
echo "<tr><td><font size=2>TOTAL CALLS </td><td align=right><font size=2> $total_calls</td><td align=right><font size=2> $call_hours_minutes</td></tr>\n";
echo "</TABLE></center>\n";
##### Login and Logout time from vicidial agent interface #####
echo "<br><br>\n";
echo "<center>\n";
echo "<B>AGENT LOGIN/LOGOUT TIME:</B>\n";
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
echo "<tr><td><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MM:SS</td><td align=right><font size=2>SESSION</td><td align=right><font size=2>SERVER</td><td align=right><font size=2>PHONE</td><td align=right><font size=2>COMPUTER</td></tr>\n";
$stmt="SELECT event,event_epoch,event_date,campaign_id,user_group,session_id,server_ip,extension,computer_ip from vicidial_user_log where user='" . mysql_real_escape_string($user) . "' and event_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59'";
$rslt=mysql_query($stmt, $link);
$events_to_print = mysql_num_rows($rslt);
$total_calls=0;
$o=0;
$event_start_seconds='';
$event_stop_seconds='';
while ($events_to_print > $o) {
$row=mysql_fetch_row($rslt);
if (eregi("LOGIN", $row[0]))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
if (ereg("LOGIN", $row[0]))
{
$event_start_seconds = $row[1];
echo "<tr $bgcolor><td><font size=2>$row[0]</td>";
echo "<td align=right><font size=2> $row[2]</td>\n";
echo "<td align=right><font size=2> $row[3]</td>\n";
echo "<td align=right><font size=2> $row[4]</td>\n";
echo "<td align=right><font size=2> </td>\n";
echo "<td align=right><font size=2> $row[5] </td>\n";
echo "<td align=right><font size=2> $row[6] </td>\n";
echo "<td align=right><font size=2> $row[7] </td>\n";
echo "<td align=right><font size=2> $row[8] </td></tr>\n";
}
if (ereg("LOGOUT", $row[0]))
{
if ($event_start_seconds)
{
$event_stop_seconds = $row[1];
$event_seconds = ($event_stop_seconds - $event_start_seconds);
$total_login_time = ($total_login_time + $event_seconds);
$event_hours_minutes = sec_convert($event_seconds,'H');
echo "<tr $bgcolor><td><font size=2>$row[0]</td>";
echo "<td align=right><font size=2> $row[2]</td>\n";
echo "<td align=right><font size=2> $row[3]</td>\n";
echo "<td align=right><font size=2> $row[4]</td>\n";
echo "<td align=right><font size=2> $event_hours_minutes</td>\n";
echo "<td align=right colspan=4><font size=2> &nbsp;</td></tr>\n";
$event_start_seconds='';
$event_stop_seconds='';
}
else
{
echo "<tr $bgcolor><td><font size=2>$row[0]</td>";
echo "<td align=right><font size=2> $row[2]</td>\n";
echo "<td align=right><font size=2> $row[3]</td>\n";
echo "<td align=right><font size=2> </td>\n";
echo "<td align=right colspan=5><font size=2> &nbsp;</td></tr>\n";
}
}
$total_calls = ($total_calls + $row[0]);
$call_seconds=0;
$o++;
}
$total_login_hours_minutes = sec_convert($total_login_time,'H');
echo "<tr><td><font size=2>TOTAL</td>";
echo "<td align=right><font size=2> </td>\n";
echo "<td align=right><font size=2> </td>\n";
echo "<td align=right><font size=2> </td>\n";
echo "<td align=right><font size=2> $total_login_hours_minutes</td></tr>\n";
echo "</TABLE></center>\n";
##### vicidial_timeclock log records for user #####
$total_login_time=0;
$SQday_ARY = explode('-',$begin_date);
$EQday_ARY = explode('-',$end_date);
$SQepoch = mktime(0, 0, 0, $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]);
$EQepoch = mktime(23, 59, 59, $EQday_ARY[1], $EQday_ARY[2], $EQday_ARY[0]);
echo "<br><br>\n";
echo "<center>\n";
echo "<B>TIMECLOCK LOGIN/LOGOUT TIME:</B>\n";
echo "<TABLE width=550 cellspacing=0 cellpadding=1>\n";
echo "<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> IP ADDRESS</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MM:SS</td></tr>\n";
$stmt="SELECT event,event_epoch,user_group,login_sec,ip_address,timeclock_id,manager_user from vicidial_timeclock_log where user='" . mysql_real_escape_string($user) . "' and event_epoch >= '$SQepoch' and event_epoch <= '$EQepoch';";
if ($DB>0) {echo "|$stmt|";}
$rslt=mysql_query($stmt, $link);
$events_to_print = mysql_num_rows($rslt);
$total_logs=0;
$o=0;
while ($events_to_print > $o) {
$row=mysql_fetch_row($rslt);
if ( ($row[0]=='START') or ($row[0]=='LOGIN') )
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
$TC_log_date = date("Y-m-d H:i:s", $row[1]);
$manager_edit='';
if (strlen($row[6])>0) {$manager_edit = ' * ';}
if (ereg("LOGIN", $row[0]))
{
$login_sec='';
echo "<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
echo "<td align=right><font size=2>$manager_edit</td>";
echo "<td align=right><font size=2>$row[0]</td>";
echo "<td align=right><font size=2> $TC_log_date</td>\n";
echo "<td align=right><font size=2> $row[4]</td>\n";
echo "<td align=right><font size=2> $row[2]</td>\n";
echo "<td align=right><font size=2> </td></tr>\n";
}
if (ereg("LOGOUT", $row[0]))
{
$login_sec = $row[3];
$total_login_time = ($total_login_time + $login_sec);
$event_hours_minutes = sec_convert($login_sec,'H');
echo "<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
echo "<td align=right><font size=2>$manager_edit</td>";
echo "<td align=right><font size=2>$row[0]</td>";
echo "<td align=right><font size=2> $TC_log_date</td>\n";
echo "<td align=right><font size=2> $row[4]</td>\n";
echo "<td align=right><font size=2> $row[2]</td>\n";
echo "<td align=right><font size=2> $event_hours_minutes";
if ($DB) {echo " - $total_login_time - $login_sec";}
echo "</td></tr>\n";
}
$o++;
}
if (strlen($login_sec)<1)
{
$login_sec = ($STARTtime - $row[1]);
$total_login_time = ($total_login_time + $login_sec);
if ($DB) {echo "LOGIN ONLY - $total_login_time - $login_sec";}
}
$total_login_hours_minutes = sec_convert($total_login_time,'H');
if ($DB) {echo " - $total_login_time - $login_sec";}
echo "<tr><td align=right><font size=2> </td>";
echo "<td align=right><font size=2> </td>\n";
echo "<td align=right><font size=2> </td>\n";
echo "<td align=right><font size=2> </td>\n";
echo "<td align=right><font size=2><font size=2>TOTAL </td>\n";
echo "<td align=right><font size=2> $total_login_hours_minutes </td></tr>\n";
echo "</TABLE></center>\n";
##### closer in-group selection logs #####
echo "<br><br>\n";
echo "<center>\n";
echo "<B>CLOSER IN-GROUP SELECTION LOGS:</B>\n";
echo "<TABLE width=670 cellspacing=0 cellpadding=1>\n";
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2> CAMPAIGN</td><td align=left><font size=2>BLEND</td><td align=left><font size=2> GROUPS</td><td align=left><font size=2> MANAGER</td></tr>\n";
$stmt="select user,campaign_id,event_date,blended,closer_campaigns,manager_change from vicidial_user_closer_log where user='" . mysql_real_escape_string($user) . "' and event_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by event_date desc limit 1000;";
$rslt=mysql_query($stmt, $link);
$logs_to_print = mysql_num_rows($rslt);
$u=0;
while ($logs_to_print > $u)
{
$row=mysql_fetch_row($rslt);
if (eregi("1$|3$|5$|7$|9$", $u))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
$u++;
echo "<tr $bgcolor>";
echo "<td><font size=1>$u</td>";
echo "<td><font size=2>$row[2]</td>";
echo "<td align=left><font size=2> $row[1]</td>\n";
echo "<td align=left><font size=2> $row[3]</td>\n";
echo "<td align=left><font size=2> $row[4] </td>\n";
echo "<td align=left><font size=2> $row[5]</td>\n";
echo "</tr>\n";
}
echo "</TABLE><BR><BR>\n";
##### vicidial agent outbound calls for this time period #####
echo "<B>OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)</B>\n";
echo "<TABLE width=670 cellspacing=0 cellpadding=1>\n";
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
$stmt="select uniqueid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,user_group,term_reason,alt_dial from vicidial_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by call_date desc limit 10000;";
$rslt=mysql_query($stmt, $link);
$logs_to_print = mysql_num_rows($rslt);
$u=0;
while ($logs_to_print > $u)
{
$row=mysql_fetch_row($rslt);
if (eregi("1$|3$|5$|7$|9$", $u))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
$u++;
echo "<tr $bgcolor>";
echo "<td><font size=1>$u</td>";
echo "<td><font size=2>$row[4]</td>";
echo "<td align=left><font size=2> $row[7]</td>\n";
echo "<td align=left><font size=2> $row[8]</td>\n";
echo "<td align=left><font size=2> $row[10] </td>\n";
echo "<td align=right><font size=2> $row[3] </td>\n";
echo "<td align=right><font size=2> $row[14] </td>\n";
echo "<td align=right><font size=2> $row[2] </td>\n";
echo "<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[1]\" target=\"_blank\">$row[1]</A> </td>\n";
echo "<td align=right><font size=2> $row[15] </td></tr>\n";
}
echo "</TABLE><BR><BR>\n";
}
##### vicidial agent inbound calls for this time period #####
echo "<B>INBOUND/CLOSER CALLS FOR THIS TIME PERIOD: (10000 record limit)</B>\n";
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> WAIT (S)</td><td align=right><font size=2> AGENT (S)</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
$stmt="select call_date,length_in_sec,status,phone_number,campaign_id,queue_seconds,list_id,lead_id,term_reason from vicidial_closer_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by call_date desc limit 10000;";
if ($did > 0)
{
$stmt="select start_time,length_in_sec,0,caller_code,0,0,0,extension,0 from call_log where channel_group='DID_INBOUND' and number_dialed='" . mysql_real_escape_string($user) . "' and start_time >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and start_time <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by start_time desc limit 10000;";
}
$rslt=mysql_query($stmt, $link);
$logs_to_print = mysql_num_rows($rslt);
$u=0;
$TOTALinSECONDS=0;
$TOTALagentSECONDS=0;
while ($logs_to_print > $u)
{
$row=mysql_fetch_row($rslt);
if (eregi("1$|3$|5$|7$|9$", $u))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
if ($did > 0)
{
if (strlen($row[7]) > 17)
{
$row[7] = substr($row[7], -9);
$row[7] = ($row[7] + 0);
}
else
{$row[7]='0';}
}
$TOTALinSECONDS = ($TOTALinSECONDS + $row[1]);
$AGENTseconds = ($row[1] - $row[5]);
if ($AGENTseconds < 0)
{$AGENTseconds=0;}
$TOTALagentSECONDS = ($TOTALagentSECONDS + $AGENTseconds);
$u++;
echo "<tr $bgcolor>";
echo "<td><font size=1>$u</td>";
echo "<td><font size=2>$row[0]</td>";
echo "<td align=left><font size=2> $row[1]</td>\n";
echo "<td align=left><font size=2> $row[2]</td>\n";
echo "<td align=left><font size=2> $row[3] </td>\n";
echo "<td align=right><font size=2> $row[4] </td>\n";
echo "<td align=right><font size=2> $row[5] </td>\n";
echo "<td align=right><font size=2> $AGENTseconds </td>\n";
echo "<td align=right><font size=2> $row[6] </td>\n";
echo "<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[7]\" target=\"_blank\">$row[7]</A> </td>\n";
echo "<td align=right><font size=2> $row[8] </td></tr>\n";
}
echo "<tr bgcolor=white>";
echo "<td colspan=2><font size=2>TOTALS</td>";
echo "<td align=left><font size=2> $TOTALinSECONDS</td>\n";
echo "<td colspan=4><font size=2> &nbsp; </td>\n";
echo "<td align=right><font size=2> $TOTALagentSECONDS</td>\n";
echo "<td colspan=3><font size=2> &nbsp; </td></tr>\n";
echo "</TABLE></center><BR><BR>\n";
##### vicidial agent activity records for this time period #####
if ($did < 1)
{
echo "<B>AGENT ACTIVITY FOR THIS TIME PERIOD: (10000 record limit)</B>\n";
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
echo "<tr><td colspan=2><font size=1> &nbsp; </td><td colspan=6 align=center bgcolor=white><font size=1>these fields are in seconds </td><td colspan=4><font size=1> &nbsp; </td></tr>\n";
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>PAUSE</td><td align=left><font size=2> WAIT</td><td align=left><font size=2> TALK</td><td align=right><font size=2> DISPO</td><td align=right><font size=2> DEAD</td><td align=right><font size=2> CUSTOMER</td><td align=right><font size=2> STATUS</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> PAUSE CODE</td></tr>\n";
$stmt="select event_time,lead_id,campaign_id,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,status,sub_status,user_group from vicidial_agent_log where user='" . mysql_real_escape_string($user) . "' and event_time >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_time <= '" . mysql_real_escape_string($end_date) . " 23:59:59' and ( (pause_sec > 0) or (wait_sec > 0) or (talk_sec > 0) or (dispo_sec > 0) ) order by event_time desc limit 10000;";
$rslt=mysql_query($stmt, $link);
$logs_to_print = mysql_num_rows($rslt);
$u=0;
$TOTALpauseSECONDS=0;
$TOTALwaitSECONDS=0;
$TOTALtalkSECONDS=0;
$TOTALdispoSECONDS=0;
$TOTALdeadSECONDS=0;
$TOTALcustomerSECONDS=0;
while ($logs_to_print > $u)
{
$row=mysql_fetch_row($rslt);
$event_time = $row[0];
$lead_id = $row[1];
$campaign_id = $row[2];
$pause_sec = $row[3];
$wait_sec = $row[4];
$talk_sec = $row[5];
$dispo_sec = $row[6];
$dead_sec = $row[7];
$status = $row[8];
$pause_code = $row[9];
$user_group = $row[10];
$customer_sec = ($talk_sec - $dead_sec);
if ($customer_sec < 0)
{$customer_sec=0;}
if (eregi("1$|3$|5$|7$|9$", $u))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
$TOTALpauseSECONDS = ($TOTALpauseSECONDS + $pause_sec);
$TOTALwaitSECONDS = ($TOTALwaitSECONDS + $wait_sec);
$TOTALtalkSECONDS = ($TOTALtalkSECONDS + $talk_sec);
$TOTALdispoSECONDS = ($TOTALdispoSECONDS + $dispo_sec);
$TOTALdeadSECONDS = ($TOTALdeadSECONDS + $dead_sec);
$TOTALcustomerSECONDS = ($TOTALcustomerSECONDS + $customer_sec);
if ($DB > 0)
{
$DBtotal_sec = ($pause_sec + $wait_sec + $talk_sec + $dispo_sec);
$DBdatetime = explode(" ",$event_time);
$DBdate = explode("-",$DBdatetime[0]);
$DBtime = explode(":",$DBdatetime[1]);
$DBcall_end_sec = mktime($DBtime[0], $DBtime[1], ($DBtime[2] + $DBtotal_sec), $DBdate[1], $DBdate[2], $DBdate[0]);
$DBcall_end = date("Y-m-d H:i:s",$DBcall_end_sec);
echo "<tr $bgcolor>";
echo "<td><font size=1> &nbsp;</td>";
echo "<td><font size=2>$DBcall_end</td>";
echo "<td align=right><font size=2> $DBtotal_sec </td>\n";
echo "<td align=right><font size=2> &nbsp; </td>\n";
echo "<td align=right><font size=2> &nbsp; </td>\n";
echo "<td align=right><font size=2> &nbsp; </td>\n";
echo "<td align=right><font size=2> &nbsp; </td>\n";
echo "<td align=right><font size=2> &nbsp; </td>\n";
echo "<td align=right><font size=2> &nbsp; </td>\n";
echo "<td align=right><font size=2> &nbsp; </td>\n";
echo "<td align=right><font size=2> &nbsp; </td>\n";
echo "<td align=right><font size=2> &nbsp; </td></tr>\n";
}
$u++;
echo "<tr $bgcolor>";
echo "<td><font size=1>$u</td>";
echo "<td><font size=2>$event_time</td>";
echo "<td align=right><font size=2> $pause_sec</td>\n";
echo "<td align=right><font size=2> $wait_sec</td>\n";
echo "<td align=right><font size=2> $talk_sec </td>\n";
echo "<td align=right><font size=2> $dispo_sec </td>\n";
echo "<td align=right><font size=2> $dead_sec </td>\n";
echo "<td align=right><font size=2> $customer_sec </td>\n";
echo "<td align=right><font size=2> $status </td>\n";
echo "<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$lead_id\" target=\"_blank\">$lead_id</A> </td>\n";
echo "<td align=right><font size=2> $campaign_id </td>\n";
echo "<td align=right><font size=2> $pause_code </td></tr>\n";
}
echo "<tr bgcolor=white>";
echo "<td colspan=2><font size=2>TOTALS</td>";
echo "<td align=right><font size=2> $TOTALpauseSECONDS</td>\n";
echo "<td align=right><font size=2> $TOTALwaitSECONDS</td>\n";
echo "<td align=right><font size=2> $TOTALtalkSECONDS</td>\n";
echo "<td align=right><font size=2> $TOTALdispoSECONDS</td>\n";
echo "<td align=right><font size=2> $TOTALdeadSECONDS</td>\n";
echo "<td align=right><font size=2> $TOTALcustomerSECONDS</td>\n";
echo "<td colspan=4><font size=2> &nbsp; </td></tr>\n";
$TOTALpauseSECONDShh = sec_convert($TOTALpauseSECONDS,'H');
$TOTALwaitSECONDShh = sec_convert($TOTALwaitSECONDS,'H');
$TOTALtalkSECONDShh = sec_convert($TOTALtalkSECONDS,'H');
$TOTALdispoSECONDShh = sec_convert($TOTALdispoSECONDS,'H');
$TOTALdeadSECONDShh = sec_convert($TOTALdeadSECONDS,'H');
$TOTALcustomerSECONDShh = sec_convert($TOTALcustomerSECONDS,'H');
echo "<tr bgcolor=white>";
echo "<td colspan=2><font size=1>(in HH:MM:SS)</td>";
echo "<td align=right><font size=2> $TOTALpauseSECONDShh</td>\n";
echo "<td align=right><font size=2> $TOTALwaitSECONDShh</td>\n";
echo "<td align=right><font size=2> $TOTALtalkSECONDShh</td>\n";
echo "<td align=right><font size=2> $TOTALdispoSECONDShh</td>\n";
echo "<td align=right><font size=2> $TOTALdeadSECONDShh</td>\n";
echo "<td align=right><font size=2> $TOTALcustomerSECONDShh</td>\n";
echo "<td colspan=4><font size=2> &nbsp; </td></tr>\n";
echo "</TABLE></center><BR><BR>\n";
}
##### vicidial recordings for this time period #####
echo "<B>RECORDINGS FOR THIS TIME PERIOD: (10000 record limit)</B>\n";
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
echo "<tr><td><font size=1># </td><td align=left><font size=2> LEAD</td><td><font size=2>DATE/TIME </td><td align=left><font size=2>SECONDS </td><td align=left><font size=2> &nbsp; RECID</td><td align=center><font size=2>FILENAME</td><td align=center><font size=2>LOCATION &nbsp; </td></tr>\n";
$stmt="select recording_id,channel,server_ip,extension,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,filename,location,lead_id,user,vicidial_id from recording_log where user='" . mysql_real_escape_string($user) . "' and start_time >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and start_time <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by recording_id desc limit 10000;";
$rslt=mysql_query($stmt, $link);
$logs_to_print = mysql_num_rows($rslt);
$u=0;
while ($logs_to_print > $u)
{
$row=mysql_fetch_row($rslt);
if (eregi("1$|3$|5$|7$|9$", $u))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
$location = $row[11];
if (strlen($location)>2)
{
$URLserver_ip = $location;
$URLserver_ip = eregi_replace('http://','',$URLserver_ip);
$URLserver_ip = eregi_replace('https://','',$URLserver_ip);
$URLserver_ip = eregi_replace("\/.*",'',$URLserver_ip);
$stmt="select count(*) from servers where server_ip='$URLserver_ip';";
$rsltx=mysql_query($stmt, $link);
$rowx=mysql_fetch_row($rsltx);
if ($rowx[0] > 0)
{
$stmt="select recording_web_link,alt_server_ip from servers where server_ip='$URLserver_ip';";
$rsltx=mysql_query($stmt, $link);
$rowx=mysql_fetch_row($rsltx);
if (eregi("ALT_IP",$rowx[0]))
{
$location = eregi_replace($URLserver_ip, $rowx[1], $location);
}
}
}
if (strlen($location)>30)
{$locat = substr($location,0,27); $locat = "$locat...";}
else
{$locat = $location;}
if (eregi("http",$location))
{$location = "<a href=\"$location\">$locat</a>";}
else
{$location = $locat;}
$u++;
echo "<tr $bgcolor>";
echo "<td><font size=1>$u</td>";
echo "<td align=left><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[12]\" target=\"_blank\">$row[12]</A> </td>";
echo "<td align=left><font size=2> $row[4] </td>\n";
echo "<td align=left><font size=2> $row[8] </td>\n";
echo "<td align=left><font size=2> $row[0] </td>\n";
echo "<td align=center><font size=2> $row[10] </td>\n";
echo "<td align=right><font size=2> $location &nbsp; </td>\n";
echo "</tr>\n";
}
echo "</TABLE><BR><BR>\n";
if ($did < 1)
{
##### vicidial agent outbound user manual calls for this time period #####
echo "<B>MANUAL OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)</B>\n";
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2> CALL TYPE</td><td align=left><font size=2> SERVER</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> DIALED</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> CALLERID</td><td align=right><font size=2> ALIAS</td></tr>\n";
$stmt="select call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id from user_call_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by call_date desc limit 10000;";
$rslt=mysql_query($stmt, $link);
$logs_to_print = mysql_num_rows($rslt);
$u=0;
while ($logs_to_print > $u)
{
$row=mysql_fetch_row($rslt);
if (eregi("1$|3$|5$|7$|9$", $u))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
$u++;
echo "<tr $bgcolor>";
echo "<td><font size=1>$u</td>";
echo "<td><font size=2>$row[0]</td>";
echo "<td align=left><font size=2> $row[1]</td>\n";
echo "<td align=left><font size=2> $row[2]</td>\n";
echo "<td align=left><font size=2> $row[3] </td>\n";
echo "<td align=right><font size=2> $row[4] </td>\n";
echo "<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[5]\" target=\"_blank\">$row[5]</A> </td>\n";
echo "<td align=right><font size=2> $row[6] </td>\n";
echo "<td align=right><font size=2> $row[7] </td></tr>\n";
}
echo "</TABLE><BR><BR>\n";
}
$ENDtime = date("U");
$RUNtime = ($ENDtime - $STARTtime);
echo "\n\n\n<br><br><br>\n\n";
echo "<font size=0>\n\n\n<br><br><br>\nscript runtime: $RUNtime seconds|$db_source</font>";
?>
</TD></TR><TABLE>
</body>
</html>
<?php
exit;
?>
Reference in New Issue View Git Blame Copy Permalink