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60836e245fca8f8b01b5eb9fdadd07c7289faa7e
agc_2-X/www/vicidial/AST_agent_status_detail.php
T
mattf 60836e245f Added ability to view Inbound Report by selected DIDs instead of by in-groups. Link added to Reports page. 
For all level 7 users the links to other admin sections are removed in reports
For the dispo screen on the agent interface the last number dialed is displayed instead of the main customer phone number.

git-svn-id: svn://192.168.202.10@1518 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-14 17:56:48 +00:00

772 lines
23 KiB
PHP
Raw Blame History

<?php
# AST_agent_status_detail.php
#
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
#
# 90206-1554 - First build
# 90225-2252 - Added CSV download option
# 90310-2030 - Admin header
# 90508-0644 - Changed to PHP long tags
# 100119-0935 - Fixed bug 291
# 100214-1421 - Sort menu alphabetically
# 100216-0042 - Added popup date selector
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation and allowed campaigns restrictions
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF'];
if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}
if (isset($_GET["group"])) {$group=$_GET["group"];}
elseif (isset($_POST["group"])) {$group=$_POST["group"];}
if (isset($_GET["user_group"])) {$user_group=$_GET["user_group"];}
elseif (isset($_POST["user_group"])) {$user_group=$_POST["user_group"];}
if (isset($_GET["shift"])) {$shift=$_GET["shift"];}
elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];}
if (isset($_GET["stage"])) {$stage=$_GET["stage"];}
elseif (isset($_POST["stage"])) {$stage=$_POST["stage"];}
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
if (strlen($shift)<2) {$shift='ALL';}
$report_name = 'Agent Status Detail';
$db_source = 'M';
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db FROM system_settings;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysql_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysql_fetch_row($rslt);
$non_latin = $row[0];
$outbound_autodial_active = $row[1];
$slave_db_server = $row[2];
$reports_use_slave_db = $row[3];
}
##### END SETTINGS LOOKUP #####
###########################################
if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
{
mysql_close($link);
$use_slave_server=1;
$db_source = 'S';
require("dbconnect.php");
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
}
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
Header("HTTP/1.0 401 Unauthorized");
echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n";
exit;
}
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$LOGuser_group = $row[0];
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$LOGallowed_campaigns = $row[0];
$LOGallowed_reports = $row[1];
if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
Header("HTTP/1.0 401 Unauthorized");
echo "You are not allowed to view this report: |$PHP_AUTH_USER|$report_name|\n";
exit;
}
$LOGallowed_campaignsSQL='';
$whereLOGallowed_campaignsSQL='';
if ( (!eregi("-ALL",$LOGallowed_campaigns)) )
{
$rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns);
$rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL);
$LOGallowed_campaignsSQL = "and campaign_id IN('$rawLOGallowed_campaignsSQL')";
$whereLOGallowed_campaignsSQL = "where campaign_id IN('$rawLOGallowed_campaignsSQL')";
}
$regexLOGallowed_campaigns = " $LOGallowed_campaigns ";
$MT[0]='';
$NOW_DATE = date("Y-m-d");
$NOW_TIME = date("Y-m-d H:i:s");
$STARTtime = date("U");
if (!isset($group)) {$group = '';}
if (!isset($query_date)) {$query_date = $NOW_DATE;}
if (!isset($end_date)) {$end_date = $NOW_DATE;}
$i=0;
$group_string='|';
$group_ct = count($group);
while($i < $group_ct)
{
$group_string .= "$group[$i]|";
$i++;
}
$stmt="select campaign_id from vicidial_campaigns $whereLOGallowed_campaignsSQL order by campaign_id;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$campaigns_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $campaigns_to_print)
{
$row=mysql_fetch_row($rslt);
$groups[$i] =$row[0];
if (ereg("-ALL",$group_string) )
{$group[$i] = $groups[$i];}
$i++;
}
$stmt="select user_group from vicidial_user_groups order by user_group;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$user_groups_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $user_groups_to_print)
{
$row=mysql_fetch_row($rslt);
$user_groups[$i] =$row[0];
$i++;
}
$i=0;
$group_string='|';
$group_ct = count($group);
while($i < $group_ct)
{
if ( (preg_match("/ $group[$i] /",$regexLOGallowed_campaigns)) or (preg_match("/-ALL/",$LOGallowed_campaigns)) )
{
$group_string .= "$group[$i]|";
$group_SQL .= "'$group[$i]',";
$groupQS .= "&group[]=$group[$i]";
}
$i++;
}
if ( (ereg("--ALL--",$group_string) ) or ($group_ct < 1) )
{$group_SQL = "";}
else
{
$group_SQL = eregi_replace(",$",'',$group_SQL);
$group_SQL = "and campaign_id IN($group_SQL)";
}
$i=0;
$user_group_string='|';
$user_group_ct = count($user_group);
while($i < $user_group_ct)
{
$user_group_string .= "$user_group[$i]|";
$user_group_SQL .= "'$user_group[$i]',";
$user_groupQS .= "&user_group[]=$user_group[$i]";
$i++;
}
if ( (ereg("--ALL--",$user_group_string) ) or ($user_group_ct < 1) )
{$user_group_SQL = "";}
else
{
$user_group_SQL = eregi_replace(",$",'',$user_group_SQL);
$user_group_SQL = "and vicidial_agent_log.user_group IN($user_group_SQL)";
}
if ($DB) {echo "$user_group_string|$user_group_ct|$user_groupQS|$i<BR>";}
$stmt="select vsc_id,vsc_name from vicidial_status_categories;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$statcats_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $statcats_to_print)
{
$row=mysql_fetch_row($rslt);
$vsc_id[$i] = $row[0];
$vsc_name[$i] = $row[1];
$vsc_count[$i] = 0;
$i++;
}
$customer_interactive_statuses='';
$stmt="select status from vicidial_statuses where human_answered='Y';";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$statha_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $statha_to_print)
{
$row=mysql_fetch_row($rslt);
$customer_interactive_statuses .= "|$row[0]";
$i++;
}
$stmt="select status from vicidial_campaign_statuses where human_answered='Y';";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$statha_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $statha_to_print)
{
$row=mysql_fetch_row($rslt);
$customer_interactive_statuses .= "|$row[0]";
$i++;
}
if (strlen($customer_interactive_statuses)>0)
{$customer_interactive_statuses .= '|';}
#$customer_interactive_statuses = '|NI|DNC|CALLBK|AP|SALE|COMP|HAP1|HAP2|HBED|DIED|';
#$customer_interactive_statuses = '|NI|DNC|CALLBK|XFER|C2|B7|B8|C1|';
$LINKbase = "$PHP_SELF?query_date=$query_date&end_date=$end_date$groupQS$user_groupQS&shift=$shift&DB=$DB";
if ($file_download < 1)
{
?>
<HTML>
<HEAD>
<STYLE type="text/css">
<!--
.yellow {color: white; background-color: yellow}
.red {color: white; background-color: red}
.blue {color: white; background-color: blue}
.purple {color: white; background-color: purple}
-->
</STYLE>
<?php
echo "<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
echo "<link rel=\"stylesheet\" href=\"calendar.css\">\n";
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
echo "<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
echo "<span style=\"position:absolute;left:0px;top:0px;z-index:20;\" id=admin_header>";
$short_header=1;
require("admin_header.php");
echo "</span>\n";
echo "<span style=\"position:absolute;left:3px;top:3px;z-index:19;\" id=agent_status_stats>\n";
echo "<PRE><FONT SIZE=2>\n";
}
if ( (strlen($group[0]) < 1) or (strlen($user_group[0]) < 1) )
{
echo "\n";
echo "PLEASE SELECT A CAMPAIGN OR USER GROUP AND DATE-TIME ABOVE AND CLICK SUBMIT\n";
echo " NOTE: stats taken from shift specified\n";
}
else
{
if ($shift == 'AM')
{
$time_BEGIN=$AM_shift_BEGIN;
$time_END=$AM_shift_END;
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "03:45:00";}
if (strlen($time_END) < 6) {$time_END = "15:15:00";}
}
if ($shift == 'PM')
{
$time_BEGIN=$PM_shift_BEGIN;
$time_END=$PM_shift_END;
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "15:15:00";}
if (strlen($time_END) < 6) {$time_END = "23:15:00";}
}
if ($shift == 'ALL')
{
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
if (strlen($time_END) < 6) {$time_END = "23:59:59";}
}
$query_date_BEGIN = "$query_date $time_BEGIN";
$query_date_END = "$end_date $time_END";
if (strlen($user_group)>0) {$ugSQL="and vicidial_agent_log.user_group='$user_group'";}
else {$ugSQL='';}
if ($file_download < 1)
{
echo "Agent Status Detail Report $NOW_TIME\n";
echo "Time range: $query_date_BEGIN to $query_date_END\n\n";
echo "---------- AGENT Details -------------\n\n";
}
else
{
$file_output .= "Agent Status Detail Report $NOW_TIME\n";
$file_output .= "Time range: $query_date_BEGIN to $query_date_END\n\n";
}
$statuses='-';
$statusesTXT='';
$statusesHEAD='';
$statusesHTML='';
$statusesFILE='';
$statusesARY[0]='';
$j=0;
$users='-';
$usersARY[0]='';
$user_namesARY[0]='';
$k=0;
$stmt="select count(*) as calls,full_name,vicidial_users.user,status from vicidial_users,vicidial_agent_log where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and vicidial_users.user=vicidial_agent_log.user $group_SQL $user_group_SQL group by user,full_name,status order by full_name,user,status desc limit 500000;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$rows_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $rows_to_print)
{
$row=mysql_fetch_row($rslt);
if ( ($row[0] > 0) and (strlen($row[3]) > 0) and (!eregi("NULL",$row[3])))
{
$calls[$i] = $row[0];
$full_name[$i] = $row[1];
$user[$i] = $row[2];
$status[$i] = $row[3];
if ( (!eregi("-$status[$i]-", $statuses)) and (strlen($status[$i])>0) )
{
$statusesTXT = sprintf("%8s", $status[$i]);
$statusesHEAD .= "----------+";
$statusesHTML .= " $statusesTXT |";
$statusesFILE .= "$statusesTXT,";
$statuses .= "$status[$i]-";
$statusesARY[$j] = $status[$i];
$j++;
}
if (!eregi("-$user[$i]-", $users))
{
$users .= "$user[$i]-";
$usersARY[$k] = $user[$i];
$user_namesARY[$k] = $full_name[$i];
$k++;
}
}
$i++;
}
if ($file_download < 1)
{
echo "CALLS STATS BREAKDOWN:\n";
echo "+-----------------+----------+--------+--------+--------+$statusesHEAD\n";
echo "| <a href=\"$LINKbase\">USER NAME</a> | <a href=\"$LINKbase&stage=ID\">ID</a> | <a href=\"$LINKbase&stage=LEADS\">CALLS</a> | <a href=\"$LINKbase&stage=CI\">CIcalls</a>| <a href=\"$LINKbase&stage=DNCCI\">DNC/CI%</a>|$statusesHTML\n";
echo "+-----------------+----------+--------+--------+--------+$statusesHEAD\n";
}
else
{
$file_output .= "USER,ID,CALLS,CIcalls,DNC-CI%,$statusesFILE\n";
}
### BEGIN loop through each user ###
$m=0;
$CIScountTOT=0;
$DNCcountTOT=0;
while ($m < $k)
{
$Suser=$usersARY[$m];
$Sfull_name=$user_namesARY[$m];
$Scalls=0;
$SstatusesHTML='';
$SstatusesFILE='';
$CIScount=0;
$DNCcount=0;
### BEGIN loop through each status ###
$n=0;
while ($n < $j)
{
$Sstatus=$statusesARY[$n];
$SstatusTXT='';
### BEGIN loop through each stat line ###
$i=0; $status_found=0;
while ($i < $rows_to_print)
{
if ( ($Suser=="$user[$i]") and ($Sstatus=="$status[$i]") )
{
$Scalls = ($Scalls + $calls[$i]);
if (eregi("\|$status[$i]\|",$customer_interactive_statuses))
{
$CIScount = ($CIScount + $calls[$i]);
$CIScountTOT = ($CIScountTOT + $calls[$i]);
}
if (eregi("DNC", $status[$i]))
{
$DNCcount = ($DNCcount + $calls[$i]);
$DNCcountTOT = ($DNCcountTOT + $calls[$i]);
}
$SstatusTXT = sprintf("%8s", $calls[$i]);
$SstatusesHTML .= " $SstatusTXT |";
$SstatusesFILE .= "$SstatusTXT,";
$status_found++;
}
$i++;
}
if ($status_found < 1)
{
$SstatusesHTML .= " 0 |";
$SstatusesFILE .= "0,";
}
### END loop through each stat line ###
$n++;
}
### END loop through each status ###
$TOTcalls=($TOTcalls + $Scalls);
$RAWuser = $Suser;
$RAWcalls = $Scalls;
$RAWcis = $CIScount;
$Scalls = sprintf("%6s", $Scalls);
$CIScount = sprintf("%6s", $CIScount);
if ($non_latin < 1)
{
$Sfull_name= sprintf("%-15s", $Sfull_name);
while(strlen($Sfull_name)>15) {$Sfull_name = substr("$Sfull_name", 0, -1);}
$Suser = sprintf("%-8s", $Suser);
while(strlen($Suser)>8) {$Suser = substr("$Suser", 0, -1);}
}
else
{
$Sfull_name= sprintf("%-45s", $Sfull_name);
while(mb_strlen($Sfull_name,'utf-8')>15) {$Sfull_name = mb_substr("$Sfull_name", 0, -1,'utf-8');}
$Suser = sprintf("%-24s", $Suser);
while(mb_strlen($Suser,'utf-8')>8) {$Suser = mb_substr("$Suser", 0, -1,'utf-8');}
}
if ( ($DNCcount < 1) or ($CIScount < 1) )
{$DNCcountPCTs=0;}
else
{
$DNCcountPCTs = ( ($DNCcount / $CIScount) * 100);
}
$RAWdncPCT = $DNCcountPCTs;
# $DNCcountPCTs = round($DNCcountPCTs,2);
$DNCcountPCTs = round($DNCcountPCTs);
$rawDNCcountPCTs = $DNCcountPCTs;
# $DNCcountPCTs = sprintf("%3.2f", $DNCcountPCTs);
$DNCcountPCTs = sprintf("%6s", $DNCcountPCTs);
if ($file_download < 1)
{
$Toutput = "| $Sfull_name | <a href=\"./user_stats.php?user=$RAWuser\">$Suser</a> | $Scalls | $CIScount | $DNCcountPCTs%|$SstatusesHTML\n";
}
else
{
$fileToutput = "$Sfull_name,$RAWuser,$RAWcalls,$RAWcis,$rawDNCcountPCTs%,$SstatusesFILE\n";
}
$TOPsorted_output[$m] = $Toutput;
$TOPsorted_outputFILE[$m] = $fileToutput;
if ($stage == 'ID')
{
$TOPsort[$m] = '' . sprintf("%08s", $RAWuser) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
$TOPsortTALLY[$m]=$RAWcalls;
}
if ($stage == 'LEADS')
{
$TOPsort[$m] = '' . sprintf("%08s", $RAWcalls) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
$TOPsortTALLY[$m]=$RAWcalls;
}
if ($stage == 'TIME')
{
$TOPsort[$m] = '' . sprintf("%08s", $Stime) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
$TOPsortTALLY[$m]=$Stime;
}
if ($stage == 'CI')
{
$TOPsort[$m] = '' . sprintf("%08s", $RAWcis) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
$TOPsortTALLY[$m]=$RAWcis;
}
if ($stage == 'DNCCI')
{
$TOPsort[$m] = '' . sprintf("%08s", $RAWdncPCT) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
$TOPsortTALLY[$m]=$RAWdncPCT;
}
if (!ereg("ID|TIME|LEADS|CI|DNCCI",$stage))
if ($file_download < 1)
{echo "$Toutput";}
else
{$file_output .= "$fileToutput";}
if ($TOPsortMAX < $TOPsortTALLY[$m]) {$TOPsortMAX = $TOPsortTALLY[$m];}
$m++;
}
### END loop through each user ###
$TOT_AGENTS = sprintf("%4s", $m);
### BEGIN sort through output to display properly ###
if (ereg("ID|TIME|LEADS|CI|DNCCI",$stage))
{
if (ereg("ID",$stage))
{sort($TOPsort, SORT_NUMERIC);}
if (ereg("TIME|LEADS|CI|DNCCI",$stage))
{rsort($TOPsort, SORT_NUMERIC);}
$m=0;
while ($m < $k)
{
$sort_split = explode("-----",$TOPsort[$m]);
$i = $sort_split[1];
$sort_order[$m] = "$i";
if ($file_download < 1)
{echo "$TOPsorted_output[$i]";}
else
{$file_output .= "$TOPsorted_outputFILE[$i]";}
$m++;
}
}
### END sort through output to display properly ###
###### LAST LINE FORMATTING ##########
### BEGIN loop through each status ###
$SUMstatusesHTML='';
$n=0;
while ($n < $j)
{
$Scalls=0;
$Sstatus=$statusesARY[$n];
$SUMstatusTXT='';
### BEGIN loop through each stat line ###
$i=0; $status_found=0;
while ($i < $rows_to_print)
{
if ($Sstatus=="$status[$i]")
{
$Scalls = ($Scalls + $calls[$i]);
$status_found++;
}
$i++;
}
### END loop through each stat line ###
if ($status_found < 1)
{
$SUMstatusesHTML .= " 0 |";
}
else
{
$SUMstatusTXT = sprintf("%8s", $Scalls);
$SUMstatusesHTML .= " $SUMstatusTXT |";
$SUMstatusesFILE .= "$SUMstatusTXT,";
}
$n++;
}
### END loop through each status ###
$TOTcalls = sprintf("%7s", $TOTcalls);
$CIScountTOT = sprintf("%7s", $CIScountTOT);
$DNCcountPCT = ( ($DNCcountTOT / $CIScountTOT) * 100);
$DNCcountPCT = round($DNCcountPCT,2);
$DNCcountPCT = sprintf("%3.2f", $DNCcountPCT);
if ( ($DNCcountTOT < 1) or ($CIScountTOT < 1) )
{$DNCcountPCT=0;}
else
{
$DNCcountPCT = ( ($DNCcountTOT / $CIScountTOT) * 100);
}
#$DNCcountPCT = round($DNCcountPCT,2);
$DNCcountPCT = round($DNCcountPCT);
#$DNCcountPCT = sprintf("%3.2f", $DNCcountPCT);
$DNCcountPCT = sprintf("%6s", $DNCcountPCT);
if ($file_download < 1)
{
echo "+-----------------+----------+--------+--------+--------+$statusesHEAD\n";
echo "| TOTALS AGENTS:$TOT_AGENTS | $TOTcalls| $CIScountTOT| $DNCcountPCT%|$SUMstatusesHTML\n";
echo "+----------------------------+--------+--------+--------+$statusesHEAD\n";
echo "\n\n</PRE>";
}
else
{
$file_output .= "TOTALS,$TOT_AGENTS,$TOTcalls,$CIScountTOT,$DNCcountPCT%,$SUMstatusesFILE\n";
}
}
if ($file_download > 0)
{
$FILE_TIME = date("Ymd-His");
$CSVfilename = "AGENT_STATUS$US$FILE_TIME.csv";
// We'll be outputting a TXT file
header('Content-type: application/octet-stream');
// It will be called LIST_101_20090209-121212.txt
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
header('Expires: 0');
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
header('Pragma: public');
ob_clean();
flush();
echo "$file_output";
exit;
}
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
echo "<TABLE CELLSPACING=3><TR><TD VALIGN=TOP> Dates:<BR>";
echo "<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
?>
<script language="JavaScript">
var o_cal = new tcal ({
// form name
'formname': 'vicidial_report',
// input name
'controlname': 'query_date'
});
o_cal.a_tpl.yearscroll = false;
// o_cal.a_tpl.weekstart = 1; // Monday week start
</script>
<?php
echo "<BR> to <BR><INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
?>
<script language="JavaScript">
var o_cal = new tcal ({
// form name
'formname': 'vicidial_report',
// input name
'controlname': 'end_date'
});
o_cal.a_tpl.yearscroll = false;
// o_cal.a_tpl.weekstart = 1; // Monday week start
</script>
<?php
echo "</TD><TD VALIGN=TOP> Campaigns:<BR>";
echo "<SELECT SIZE=5 NAME=group[] multiple>\n";
if (eregi("--ALL--",$group_string))
{echo "<option value=\"--ALL--\" selected>-- ALL CAMPAIGNS --</option>\n";}
else
{echo "<option value=\"--ALL--\">-- ALL CAMPAIGNS --</option>\n";}
$o=0;
while ($campaigns_to_print > $o)
{
if (eregi("$groups[$o]\|",$group_string)) {echo "<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
else {echo "<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
$o++;
}
echo "</SELECT>\n";
echo "</TD><TD VALIGN=TOP>User Groups:<BR>";
echo "<SELECT SIZE=5 NAME=user_group[] multiple>\n";
if (eregi("--ALL--",$user_group_string))
{echo "<option value=\"--ALL--\" selected>-- ALL USER GROUPS --</option>\n";}
else
{echo "<option value=\"--ALL--\">-- ALL USER GROUPS --</option>\n";}
$o=0;
while ($user_groups_to_print > $o)
{
if (eregi("$user_groups[$o]\|",$user_group_string)) {echo "<option selected value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
else {echo "<option value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
$o++;
}
echo "</SELECT>\n";
echo "</TD><TD VALIGN=TOP>Shift:<BR>";
echo "<SELECT SIZE=1 NAME=shift>\n";
echo "<option selected value=\"$shift\">$shift</option>\n";
echo "<option value=\"\">--</option>\n";
echo "<option value=\"AM\">AM</option>\n";
echo "<option value=\"PM\">PM</option>\n";
echo "<option value=\"ALL\">ALL</option>\n";
echo "</SELECT><BR><BR>\n";
echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT>\n";
echo "</TD><TD VALIGN=TOP> &nbsp; &nbsp; &nbsp; &nbsp; ";
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;\n";
echo " <a href=\"$LINKbase&stage=$stage&file_download=1\">DOWNLOAD</a> | \n";
echo " <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
echo "</FONT>\n";
echo "</TD></TR></TABLE>";
echo "</FORM>\n\n<BR>$db_source";
echo "</span>\n";
echo "<span style=\"position:absolute;left:3px;top:3px;z-index:18;\" id=agent_status_bars>\n";
echo "<PRE><FONT SIZE=2>\n\n\n\n\n\n\n\n\n\n";
$m=0;
while ($m < $k)
{
$sort_split = explode("-----",$TOPsort[$m]);
$i = $sort_split[1];
$sort_order[$m] = "$i";
if ( ($TOPsortTALLY[$i] < 1) or ($TOPsortMAX < 1) )
{echo " \n";}
else
{
echo " <SPAN class=\"yellow\">";
$TOPsortPLOT = ( ($TOPsortTALLY[$i] / $TOPsortMAX) * 110 );
$h=0;
while ($h <= $TOPsortPLOT)
{
echo " ";
$h++;
}
echo "</SPAN>\n";
}
$m++;
}
echo "</span>\n";
?>
</BODY></HTML>
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