mattf
62b3b7fe8e
added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
626 lines
27 KiB
PHP
626 lines
27 KiB
PHP
<?
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# admin_modify_lead.php
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#
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# AST GUI database administration modify lead in vicidial_list
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# admin_modify_lead.php
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#
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# this is the administration lead information modifier screen, the administrator
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# just needs to enter the leadID and then they can view and modify the
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# information in the record for that lead
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#
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# Copyright (C) 2008 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 60419-1705 - Added ability to change lead callback record from USERONLY to ANYONE or USERONLY-user
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# 60421-1459 - check GET/POST vars lines with isset to not trigger PHP NOTICES
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# 60609-1112 - Added DNC list addition if status changed to DNC
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# 60619-1539 - Added variable filtering to eliminate SQL injection attack threat
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# 61130-1639 - Added recording_log lookup and list for this lead_id
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# 61201-1136 - Added recording_log user(TSR) display and link
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# 70305-1133 - Changed to default CHECKED modify logs upon status change
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# 70424-1128 - Added campaign-specific statuses, reformatted recordings list
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# 70702-1259 - Added recording location link and truncation
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# 70906-2132 - Added closer_log records display
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# 80428-0144 - UTF8 cleanup
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# 80501-0454 - Added Hangup Reason to logs display
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#
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require("dbconnect.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["vendor_id"])) {$vendor_id=$_GET["vendor_id"];}
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elseif (isset($_POST["vendor_id"])) {$vendor_id=$_POST["vendor_id"];}
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if (isset($_GET["phone"])) {$phone=$_GET["phone"];}
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elseif (isset($_POST["phone"])) {$phone=$_POST["phone"];}
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if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
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elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
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if (isset($_GET["first_name"])) {$first_name=$_GET["first_name"];}
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elseif (isset($_POST["first_name"])) {$first_name=$_POST["first_name"];}
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if (isset($_GET["last_name"])) {$last_name=$_GET["last_name"];}
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elseif (isset($_POST["last_name"])) {$last_name=$_POST["last_name"];}
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if (isset($_GET["phone_number"])) {$phone_number=$_GET["phone_number"];}
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elseif (isset($_POST["phone_number"])) {$phone_number=$_POST["phone_number"];}
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if (isset($_GET["end_call"])) {$end_call=$_GET["end_call"];}
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elseif (isset($_POST["end_call"])) {$end_call=$_POST["end_call"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["dispo"])) {$dispo=$_GET["dispo"];}
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elseif (isset($_POST["dispo"])) {$dispo=$_POST["dispo"];}
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if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];}
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elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];}
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if (isset($_GET["campaign_id"])) {$campaign_id=$_GET["campaign_id"];}
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elseif (isset($_POST["campaign_id"])) {$campaign_id=$_POST["campaign_id"];}
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if (isset($_GET["phone_code"])) {$phone_code=$_GET["phone_code"];}
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elseif (isset($_POST["phone_code"])) {$phone_code=$_POST["phone_code"];}
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if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
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elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
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if (isset($_GET["extension"])) {$extension=$_GET["extension"];}
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elseif (isset($_POST["extension"])) {$extension=$_POST["extension"];}
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if (isset($_GET["channel"])) {$channel=$_GET["channel"];}
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elseif (isset($_POST["channel"])) {$channel=$_POST["channel"];}
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if (isset($_GET["call_began"])) {$call_began=$_GET["call_began"];}
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elseif (isset($_POST["call_began"])) {$call_began=$_POST["call_began"];}
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if (isset($_GET["parked_time"])) {$parked_time=$_GET["parked_time"];}
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elseif (isset($_POST["parked_time"])) {$parked_time=$_POST["parked_time"];}
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if (isset($_GET["tsr"])) {$tsr=$_GET["tsr"];}
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elseif (isset($_POST["tsr"])) {$tsr=$_POST["tsr"];}
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if (isset($_GET["address1"])) {$address1=$_GET["address1"];}
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elseif (isset($_POST["address1"])) {$address1=$_POST["address1"];}
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if (isset($_GET["address2"])) {$address2=$_GET["address2"];}
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elseif (isset($_POST["address2"])) {$address2=$_POST["address2"];}
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if (isset($_GET["address3"])) {$address3=$_GET["address3"];}
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elseif (isset($_POST["address3"])) {$address3=$_POST["address3"];}
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if (isset($_GET["city"])) {$city=$_GET["city"];}
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elseif (isset($_POST["city"])) {$city=$_POST["city"];}
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if (isset($_GET["state"])) {$state=$_GET["state"];}
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elseif (isset($_POST["state"])) {$state=$_POST["state"];}
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if (isset($_GET["postal_code"])) {$postal_code=$_GET["postal_code"];}
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elseif (isset($_POST["postal_code"])) {$postal_code=$_POST["postal_code"];}
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if (isset($_GET["province"])) {$province=$_GET["province"];}
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elseif (isset($_POST["province"])) {$province=$_POST["province"];}
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if (isset($_GET["country_code"])) {$country_code=$_GET["country_code"];}
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elseif (isset($_POST["country_code"])) {$country_code=$_POST["country_code"];}
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if (isset($_GET["alt_phone"])) {$alt_phone=$_GET["alt_phone"];}
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elseif (isset($_POST["alt_phone"])) {$alt_phone=$_POST["alt_phone"];}
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if (isset($_GET["email"])) {$email=$_GET["email"];}
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elseif (isset($_POST["email"])) {$email=$_POST["email"];}
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if (isset($_GET["security"])) {$security=$_GET["security"];}
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elseif (isset($_POST["security"])) {$security=$_POST["security"];}
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if (isset($_GET["comments"])) {$comments=$_GET["comments"];}
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elseif (isset($_POST["comments"])) {$comments=$_POST["comments"];}
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if (isset($_GET["status"])) {$status=$_GET["status"];}
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elseif (isset($_POST["status"])) {$status=$_POST["status"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["CBchangeUSERtoANY"])) {$CBchangeUSERtoANY=$_GET["CBchangeUSERtoANY"];}
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elseif (isset($_POST["CBchangeUSERtoANY"])) {$CBchangeUSERtoANY=$_POST["CBchangeUSERtoANY"];}
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if (isset($_GET["CBchangeUSERtoUSER"])) {$CBchangeUSERtoUSER=$_GET["CBchangeUSERtoUSER"];}
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elseif (isset($_POST["CBchangeUSERtoUSER"])) {$CBchangeUSERtoUSER=$_POST["CBchangeUSERtoUSER"];}
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if (isset($_GET["CBchangeANYtoUSER"])) {$CBchangeANYtoUSER=$_GET["CBchangeANYtoUSER"];}
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elseif (isset($_POST["CBchangeANYtoUSER"])) {$CBchangeANYtoUSER=$_POST["CBchangeANYtoUSER"];}
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if (isset($_GET["callback_id"])) {$callback_id=$_GET["callback_id"];}
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elseif (isset($_POST["callback_id"])) {$callback_id=$_POST["callback_id"];}
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if (isset($_GET["CBuser"])) {$CBuser=$_GET["CBuser"];}
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elseif (isset($_POST["CBuser"])) {$CBuser=$_POST["CBuser"];}
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if (isset($_GET["modify_logs"])) {$modify_logs=$_GET["modify_logs"];}
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elseif (isset($_POST["modify_logs"])) {$modify_logs=$_POST["modify_logs"];}
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$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
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$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
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$STARTtime = date("U");
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$TODAY = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin FROM system_settings;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysql_num_rows($rslt);
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$i=0;
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while ($i < $qm_conf_ct)
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{
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$row=mysql_fetch_row($rslt);
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$non_latin = $row[0];
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$i++;
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and modify_leads='1';";
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if ($DB) {echo "|$stmt|\n";}
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if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$auth=$row[0];
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if ($WeBRooTWritablE > 0)
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{$fp = fopen ("./project_auth_entries.txt", "a");}
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$date = date("r");
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$ip = getenv("REMOTE_ADDR");
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$browser = getenv("HTTP_USER_AGENT");
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if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
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{
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Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n";
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exit;
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}
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else
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{
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if($auth>0)
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{
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$stmt="SELECT full_name,modify_leads from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW'";
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$LOGfullname =$row[0];
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$LOGmodify_leads =$row[1];
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if ($WeBRooTWritablE > 0)
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{
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fwrite ($fp, "VICIDIAL|GOOD|$date|$PHP_AUTH_USER|$PHP_AUTH_PW|$ip|$browser|$LOGfullname|\n");
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fclose($fp);
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}
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}
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else
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{
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if ($WeBRooTWritablE > 0)
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{
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fwrite ($fp, "VICIDIAL|FAIL|$date|$PHP_AUTH_USER|$PHP_AUTH_PW|$ip|$browser|\n");
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fclose($fp);
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}
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}
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}
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?>
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<html>
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<head>
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<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
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<title>VICIDIAL ADMIN: Lead record modification</title>
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</head>
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<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
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<CENTER><FONT FACE="Courier" COLOR=BLACK SIZE=3>
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<?
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echo "<a href=\"./admin.php?ADD=100\">VICIDIAL ADMIN</a>: Lead record modification<BR>\n";
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if ($end_call > 0)
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{
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$call_length = ($STARTtime - $call_began);
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### insert a NEW record to the vicidial_closer_log table
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$stmt="INSERT INTO vicidial_closer_log (lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed) values('" . mysql_real_escape_string($lead_id) . "','" . mysql_real_escape_string($list_id) . "','" . mysql_real_escape_string($campaign_id) . "','" . mysql_real_escape_string($parked_time) . "','" . mysql_real_escape_string($call_began) . "','$STARTtime','" . mysql_real_escape_string($call_length) . "','" . mysql_real_escape_string($status) . "','" . mysql_real_escape_string($phone_code) . "','" . mysql_real_escape_string($phone_number) . "','$PHP_AUTH_USER','" . mysql_real_escape_string($comments) . "','Y')";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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### update the lead record in the vicidial_list table
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$stmt="UPDATE vicidial_list set status='" . mysql_real_escape_string($status) . "',first_name='" . mysql_real_escape_string($first_name) . "',last_name='" . mysql_real_escape_string($last_name) . "',address1='" . mysql_real_escape_string($address1) . "',address2='" . mysql_real_escape_string($address2) . "',address3='" . mysql_real_escape_string($address3) . "',city='" . mysql_real_escape_string($city) . "',state='" . mysql_real_escape_string($state) . "',province='" . mysql_real_escape_string($province) . "',postal_code='" . mysql_real_escape_string($postal_code) . "',country_code='" . mysql_real_escape_string($country_code) . "',alt_phone='" . mysql_real_escape_string($alt_phone) . "',email='" . mysql_real_escape_string($email) . "',security_phrase='" . mysql_real_escape_string($security) . "',comments='" . mysql_real_escape_string($comments) . "' where lead_id='" . mysql_real_escape_string($lead_id) . "'";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "information modified<BR><BR>\n";
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echo "<form><input type=button value=\"Close This Window\" onClick=\"javascript:window.close();\"></form>\n";
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if ( ($dispo != $status) and ($dispo == 'CBHOLD') )
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{
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### inactivate vicidial_callbacks record for this lead
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$stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysql_real_escape_string($lead_id) . "' and status='ACTIVE';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "<BR>vicidial_callback record inactivated: $lead_id<BR>\n";
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}
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if ( ($dispo != $status) and ($dispo == 'CALLBK') )
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{
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### inactivate vicidial_callbacks record for this lead
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$stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysql_real_escape_string($lead_id) . "' and status IN('ACTIVE','LIVE');";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "<BR>vicidial_callback record inactivated: $lead_id<BR>\n";
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}
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if ( ($dispo != $status) and ($status == 'DNC') )
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{
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### add lead to the internal DNC list
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$stmt="INSERT INTO vicidial_dnc (phone_number) values('" . mysql_real_escape_string($phone_number) . "');";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "<BR>Lead added to DNC List: $lead_id - $phone_number<BR>\n";
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}
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### update last record in vicidial_agent_log and vicidial_log tables
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if (($dispo != $status) and ($modify_logs > 0))
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{
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$stmt="UPDATE vicidial_log set status='" . mysql_real_escape_string($status) . "' where lead_id='" . mysql_real_escape_string($lead_id) . "' order by call_date desc limit 1";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$stmt="UPDATE vicidial_agent_log set status='" . mysql_real_escape_string($status) . "' where lead_id='" . mysql_real_escape_string($lead_id) . "' order by agent_log_id desc limit 1";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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}
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}
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else
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{
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if ($CBchangeUSERtoANY == 'YES')
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{
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### inactivate vicidial_callbacks record for this lead
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$stmt="UPDATE vicidial_callbacks set recipient='ANYONE' where callback_id='" . mysql_real_escape_string($callback_id) . "';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "<BR>vicidial_callback record changed to ANYONE<BR>\n";
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}
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if ($CBchangeUSERtoUSER == 'YES')
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{
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### inactivate vicidial_callbacks record for this lead
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$stmt="UPDATE vicidial_callbacks set user='" . mysql_real_escape_string($CBuser) . "' where callback_id='" . mysql_real_escape_string($callback_id) . "';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "<BR>vicidial_callback record user changed to $CBuser<BR>\n";
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}
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if ($CBchangeANYtoUSER == 'YES')
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{
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### inactivate vicidial_callbacks record for this lead
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$stmt="UPDATE vicidial_callbacks set user='" . mysql_real_escape_string($CBuser) . "',recipient='USERONLY' where callback_id='" . mysql_real_escape_string($callback_id) . "';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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echo "<BR>vicidial_callback record changed to USERONLY, user: $CBuser<BR>\n";
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}
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$stmt="SELECT count(*) from vicidial_list where lead_id='" . mysql_real_escape_string($lead_id) . "'";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$lead_count = $row[0];
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if ($lead_count > 0)
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{
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$stmt="select * from vicidial_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by uniqueid desc limit 500;";
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$rslt=mysql_query($stmt, $link);
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$logs_to_print = mysql_num_rows($rslt);
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$u=0;
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$call_log = '';
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$log_campaign = '';
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while ($logs_to_print > $u)
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{
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$row=mysql_fetch_row($rslt);
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if (strlen($log_campaign)<1) {$log_campaign = $row[3];}
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if (eregi("1$|3$|5$|7$|9$", $u))
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{$bgcolor='bgcolor="#B9CBFD"';}
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else
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{$bgcolor='bgcolor="#9BB9FB"';}
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$u++;
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$call_log .= "<tr $bgcolor>";
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$call_log .= "<td><font size=1>$u</td>";
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$call_log .= "<td><font size=2>$row[4]</td>";
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$call_log .= "<td align=left><font size=2> $row[7]</td>\n";
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$call_log .= "<td align=left><font size=2> $row[8]</td>\n";
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$call_log .= "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[11]\" target=\"_blank\">$row[11]</A> </td>\n";
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$call_log .= "<td align=right><font size=2> $row[3] </td>\n";
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$call_log .= "<td align=right><font size=2> $row[2] </td>\n";
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$call_log .= "<td align=right><font size=2> $row[1] </td>\n";
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$call_log .= "<td align=right><font size=2> $row[15] </td></tr>\n";
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}
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$stmt="select * from vicidial_closer_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by closecallid desc limit 500;";
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$rslt=mysql_query($stmt, $link);
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$Clogs_to_print = mysql_num_rows($rslt);
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$y=0;
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$closer_log = '';
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$Clog_campaign = '';
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while ($Clogs_to_print > $y)
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{
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$row=mysql_fetch_row($rslt);
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if (strlen($Clog_campaign)<1) {$Clog_campaign = $row[3];}
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if (eregi("1$|3$|5$|7$|9$", $y))
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{$bgcolor='bgcolor="#B9CBFD"';}
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else
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{$bgcolor='bgcolor="#9BB9FB"';}
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$y++;
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|
$closer_log .= "<tr $bgcolor>";
|
|
$closer_log .= "<td><font size=1>$y</td>";
|
|
$closer_log .= "<td><font size=2>$row[4]</td>";
|
|
$closer_log .= "<td align=left><font size=2> $row[7]</td>\n";
|
|
$closer_log .= "<td align=left><font size=2> $row[8]</td>\n";
|
|
$closer_log .= "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[11]\" target=\"_blank\">$row[11]</A> </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[3] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[2] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[1] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[14] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[17] </td></tr>\n";
|
|
|
|
}
|
|
|
|
$stmt="SELECT * from vicidial_list where lead_id='" . mysql_real_escape_string($lead_id) . "'";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysql_fetch_row($rslt);
|
|
$lead_id = "$row[0]";
|
|
$dispo = "$row[3]";
|
|
$tsr = "$row[4]";
|
|
$vendor_id = "$row[5]";
|
|
$list_id = "$row[7]";
|
|
$campaign_id = "$row[8]";
|
|
$phone_code = "$row[10]";
|
|
$phone_number = "$row[11]";
|
|
$title = "$row[12]";
|
|
$first_name = "$row[13]"; #
|
|
$middle_initial = "$row[14]";
|
|
$last_name = "$row[15]"; #
|
|
$address1 = "$row[16]"; #
|
|
$address2 = "$row[17]"; #
|
|
$address3 = "$row[18]"; #
|
|
$city = "$row[19]"; #
|
|
$state = "$row[20]"; #
|
|
$province = "$row[21]"; #
|
|
$postal_code = "$row[22]"; #
|
|
$country_code = "$row[23]"; #
|
|
$gender = "$row[24]";
|
|
$date_of_birth = "$row[25]";
|
|
$alt_phone = "$row[26]"; #
|
|
$email = "$row[27]"; #
|
|
$security = "$row[28]"; #
|
|
$comments = "$row[29]"; #
|
|
|
|
echo "<br>Call information: $first_name $last_name - $phone_number<br><br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=end_call value=1>\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=dispo value=\"$dispo\">\n";
|
|
echo "<input type=hidden name=list_id value=\"$list_id\">\n";
|
|
echo "<input type=hidden name=campaign_id value=\"$campaign_id\">\n";
|
|
echo "<input type=hidden name=phone_code value=\"$phone_code\">\n";
|
|
echo "<input type=hidden name=phone_number value=\"$phone_number\">\n";
|
|
echo "<input type=hidden name=server_ip value=\"$server_ip\">\n";
|
|
echo "<input type=hidden name=extension value=\"$extension\">\n";
|
|
echo "<input type=hidden name=channel value=\"$channel\">\n";
|
|
echo "<input type=hidden name=call_began value=\"$call_began\">\n";
|
|
echo "<input type=hidden name=parked_time value=\"$parked_time\">\n";
|
|
echo "<table cellpadding=1 cellspacing=0>\n";
|
|
echo "<tr><td colspan=2>Vendor ID: $vendor_id Lead ID: $lead_id</td></tr>\n";
|
|
echo "<tr><td colspan=2>Fronter: <A HREF=\"user_stats.php?user=$tsr\">$tsr</A> List ID: $list_id</td></tr>\n";
|
|
echo "<tr><td align=right>First Name: </td><td align=left><input type=text name=first_name size=15 maxlength=30 value=\"$first_name\"> \n";
|
|
echo " Last Name: <input type=text name=last_name size=15 maxlength=30 value=\"$last_name\"> </td></tr>\n";
|
|
echo "<tr><td align=right>Address 1 : </td><td align=left><input type=text name=address1 size=30 maxlength=30 value=\"$address1\"></td></tr>\n";
|
|
echo "<tr><td align=right>Address 2 : </td><td align=left><input type=text name=address2 size=30 maxlength=30 value=\"$address2\"></td></tr>\n";
|
|
echo "<tr><td align=right>Address 3 : </td><td align=left><input type=text name=address3 size=30 maxlength=30 value=\"$address3\"></td></tr>\n";
|
|
echo "<tr><td align=right>City : </td><td align=left><input type=text name=city size=30 maxlength=30 value=\"$city\"></td></tr>\n";
|
|
echo "<tr><td align=right>State: </td><td align=left><input type=text name=state size=2 maxlength=2 value=\"$state\"> \n";
|
|
echo " Postal Code: <input type=text name=postal_code size=10 maxlength=10 value=\"$postal_code\"> </td></tr>\n";
|
|
|
|
echo "<tr><td align=right>Province : </td><td align=left><input type=text name=province size=30 maxlength=30 value=\"$province\"></td></tr>\n";
|
|
echo "<tr><td align=right>Country : </td><td align=left><input type=text name=country_code size=3 maxlength=3 value=\"$country_code\"></td></tr>\n";
|
|
echo "<tr><td align=right>Alt Phone : </td><td align=left><input type=text name=alt_phone size=10 maxlength=10 value=\"$alt_phone\"></td></tr>\n";
|
|
echo "<tr><td align=right>Email : </td><td align=left><input type=text name=email size=30 maxlength=50 value=\"$email\"></td></tr>\n";
|
|
echo "<tr><td align=right>Security : </td><td align=left><input type=text name=security size=30 maxlength=100 value=\"$security\"></td></tr>\n";
|
|
echo "<tr><td align=right>Comments : </td><td align=left><input type=text name=comments size=30 maxlength=255 value=\"$comments\"></td></tr>\n";
|
|
echo "<tr bgcolor=#B6D3FC><td align=right>Disposition: </td><td align=left><select size=1 name=status>\n";
|
|
|
|
$stmt="SELECT * from vicidial_statuses where selectable='Y' order by status";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$statuses_to_print = mysql_num_rows($rslt);
|
|
$statuses_list='';
|
|
|
|
$o=0;
|
|
$DS=0;
|
|
while ($statuses_to_print > $o)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
if ( (strlen($dispo) == strlen($rowx[0])) and (eregi($dispo,$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
$o++;
|
|
}
|
|
|
|
$stmt="SELECT * from vicidial_campaign_statuses where selectable='Y' and campaign_id='$log_campaign' order by status";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$CAMPstatuses_to_print = mysql_num_rows($rslt);
|
|
|
|
$o=0;
|
|
while ($CAMPstatuses_to_print > $o)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
if ( (strlen($dispo) == strlen($rowx[0])) and (eregi($dispo,$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
$o++;
|
|
}
|
|
|
|
|
|
if ($DS < 1) {$statuses_list .= "<option SELECTED value=\"$dispo\">$dispo</option>\n";}
|
|
echo "$statuses_list";
|
|
echo "</select> <i>(with $log_campaign statuses)</i></td></tr>\n";
|
|
|
|
|
|
echo "<tr bgcolor=#B6D3FC><td align=left>Modify agent and vicidial logs </td><td align=left><input type=checkbox name=modify_logs value=\"1\" CHECKED></td></tr>\n";
|
|
|
|
echo "<tr><td colspan=2 align=center><input type=submit name=submit value=\"SUBMIT\"></td></tr>\n";
|
|
echo "</table></form>\n";
|
|
echo "<BR><BR><BR>\n";
|
|
|
|
if ( ($dispo == 'CALLBK') or ($dispo == 'CBHOLD') )
|
|
{
|
|
### find any vicidial_callback records for this lead
|
|
$stmt="select * from vicidial_callbacks where lead_id='" . mysql_real_escape_string($lead_id) . "' and status IN('ACTIVE','LIVE') order by callback_id desc LIMIT 1;";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$CB_to_print = mysql_num_rows($rslt);
|
|
$rowx=mysql_fetch_row($rslt);
|
|
|
|
if ($CB_to_print>0)
|
|
{
|
|
if ($rowx[9] == 'USERONLY')
|
|
{
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeUSERtoANY value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "<input type=submit name=submit value=\"CHANGE TO ANYONE CALLBACK\"></form><BR>\n";
|
|
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeUSERtoUSER value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "New Callback Owner UserID: <input type=text name=CBuser size=8 maxlength=10 value=\"$rowx[8]\"> \n";
|
|
echo "<input type=submit name=submit value=\"CHANGE USERONLY CALLBACK USER\"></form><BR>\n";
|
|
}
|
|
else
|
|
{
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeANYtoUSER value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "New Callback Owner UserID: <input type=text name=CBuser size=8 maxlength=10 value=\"$rowx[8]\"> \n";
|
|
echo "<input type=submit name=submit value=\"CHANGE TO USERONLY CALLBACK\"></form><BR>\n";
|
|
}
|
|
}
|
|
else
|
|
{
|
|
echo "<BR>No Callback records found<BR>\n";
|
|
}
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
|
|
}
|
|
else
|
|
{
|
|
echo "lead lookup FAILED for lead_id $lead_id $NOW_TIME\n<BR><BR>\n";
|
|
# echo "<a href=\"$PHP_SELF\">Close this window</a>\n<BR><BR>\n";
|
|
}
|
|
|
|
|
|
|
|
echo "<br><br>\n";
|
|
|
|
echo "<center>\n";
|
|
|
|
echo "<B>CALLS TO THIS LEAD:</B>\n";
|
|
echo "<TABLE width=650 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> TSR</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
|
|
|
|
echo "$call_log\n";
|
|
|
|
echo "</TABLE>\n";
|
|
echo "<BR><BR>\n";
|
|
|
|
echo "<B>CLOSER RECORDS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> TSR</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> WAIT</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
|
|
|
|
echo "$closer_log\n";
|
|
|
|
echo "</TABLE></center>\n";
|
|
echo "<BR><BR>\n";
|
|
|
|
|
|
echo "<B>RECORDINGS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=1 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td align=left><font size=2> LEAD</td><td><font size=2>DATE/TIME </td><td align=left><font size=2>SECONDS </td><td align=left><font size=2> RECID</td><td align=center><font size=2>FILENAME</td><td align=left><font size=2>LOCATION</td><td align=left><font size=2>TSR</td></tr>\n";
|
|
|
|
$stmt="select * from recording_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by recording_id desc limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$logs_to_print = mysql_num_rows($rslt);
|
|
|
|
$u=0;
|
|
while ($logs_to_print > $u)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (eregi("1$|3$|5$|7$|9$", $u))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$location = $row[11];
|
|
if (strlen($location)>30)
|
|
{$locat = substr($location,0,27); $locat = "$locat...";}
|
|
else
|
|
{$locat = $location;}
|
|
if (eregi("http",$location))
|
|
{$location = "<a href=\"$location\">$locat</a>";}
|
|
else
|
|
{$location = $locat;}
|
|
$u++;
|
|
echo "<tr $bgcolor>";
|
|
echo "<td><font size=1>$u</td>";
|
|
echo "<td align=left><font size=2> $row[12] </td>";
|
|
echo "<td align=left><font size=1> $row[4] </td>\n";
|
|
echo "<td align=left><font size=2> $row[8] </td>\n";
|
|
echo "<td align=left><font size=2> $row[0] </td>\n";
|
|
echo "<td align=center><font size=1> $row[10] </td>\n";
|
|
echo "<td align=left><font size=2> $location </td>\n";
|
|
echo "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[13]\" target=\"_blank\">$row[13]</A> </td>";
|
|
echo "</tr>\n";
|
|
|
|
}
|
|
|
|
|
|
echo "</TABLE></center>\n";
|
|
|
|
|
|
|
|
|
|
}
|
|
|
|
|
|
$ENDtime = date("U");
|
|
|
|
$RUNtime = ($ENDtime - $STARTtime);
|
|
|
|
echo "\n\n\n<br><br><br>\n\n";
|
|
|
|
|
|
echo "<font size=0>\n\n\n<br><br><br>\nscript runtime: $RUNtime seconds</font>";
|
|
|
|
|
|
?>
|
|
|
|
|
|
</body>
|
|
</html>
|
|
|
|
<?
|
|
|
|
exit;
|
|
|
|
|
|
|
|
?>
|
|
|
|
|
|
|
|
|
|
|