mattf
6c903bc65d
Added no-hopper dialing option for MANUAL and INBOUND_MAN campaigns Added owner dialing for agents to have their own leads, or shared group/territory leads, within a single list and campaign Added list reset times option to automatically reset lists at pre-set times during the day Fixed leave-3way-call issue if customer is parked git-svn-id: svn://192.168.202.10@1189 3d104415-ff17-0410-8863-d5cf3c621b8a
516 lines
17 KiB
PHP
516 lines
17 KiB
PHP
<?php
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# call_report_export.php
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#
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# displays options to select for downloading of leads and their vicidial_log
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# and/or vicidial_closer_log information by status, list_id and date range.
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# downloads to a flat text file that is tab delimited
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#
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# Copyright (C) 2009 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 90310-2247 - First build
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# 90330-1343 - Added more debug info, bug fixes
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# 90508-0644 - Changed to PHP long tags
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# 90721-1137 - Added rank and owner as vicidial_list fields
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#
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require("dbconnect.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
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elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
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if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
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elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}
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if (isset($_GET["campaign"])) {$campaign=$_GET["campaign"];}
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elseif (isset($_POST["campaign"])) {$campaign=$_POST["campaign"];}
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if (isset($_GET["group"])) {$group=$_GET["group"];}
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elseif (isset($_POST["group"])) {$group=$_POST["group"];}
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if (isset($_GET["user_group"])) {$user_group=$_GET["user_group"];}
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elseif (isset($_POST["user_group"])) {$user_group=$_POST["user_group"];}
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if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];}
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elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];}
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if (isset($_GET["status"])) {$status=$_GET["status"];}
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elseif (isset($_POST["status"])) {$status=$_POST["status"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["run_export"])) {$run_export=$_GET["run_export"];}
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elseif (isset($_POST["run_export"])) {$run_export=$_POST["run_export"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (strlen($shift)<2) {$shift='ALL';}
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin FROM system_settings;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysql_num_rows($rslt);
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$i=0;
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while ($i < $qm_conf_ct)
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{
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$row=mysql_fetch_row($rslt);
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$non_latin = $row[0];
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$i++;
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
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$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and export_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$auth=$row[0];
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if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
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{
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# Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
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# Header("HTTP/1.0 401 Unauthorized");
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echo "Invalid Username/Password or no export report permission: |$PHP_AUTH_USER|\n";
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exit;
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}
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##### START RUN THE EXPORT AND OUTPUT FLAT DATA FILE #####
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if ($run_export > 0)
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{
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$US='_';
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$MT[0]='';
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$ip = getenv("REMOTE_ADDR");
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$FILE_TIME = date("Ymd-His");
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$STARTtime = date("U");
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if (!isset($group)) {$group = '';}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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if (!isset($end_date)) {$end_date = $NOW_DATE;}
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$campaign_ct = count($campaign);
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$group_ct = count($group);
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$user_group_ct = count($user_group);
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$list_ct = count($list_id);
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$status_ct = count($status);
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$campaign_string='|';
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$group_string='|';
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$user_group_string='|';
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$list_string='|';
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$status_string='|';
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$i=0;
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while($i < $campaign_ct)
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{
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$campaign_string .= "$campaign[$i]|";
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$campaign_SQL .= "'$campaign[$i]',";
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$i++;
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}
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if ( (ereg("--NONE--",$campaign_string) ) or ($campaign_ct < 1) )
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{
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$campaign_SQL = "campaign_id IN('')";
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$RUNcampaign=0;
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}
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else
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{
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$campaign_SQL = eregi_replace(",$",'',$campaign_SQL);
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$campaign_SQL = "and vl.campaign_id IN($campaign_SQL)";
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$RUNcampaign++;
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}
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$i=0;
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while($i < $group_ct)
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{
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$group_string .= "$group[$i]|";
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$group_SQL .= "'$group[$i]',";
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$i++;
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}
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if ( (ereg("--NONE--",$group_string) ) or ($group_ct < 1) )
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{
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$group_SQL = "''";
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$group_SQL = "campaign_id IN('')";
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$RUNgroup=0;
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}
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else
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{
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$group_SQL = eregi_replace(",$",'',$group_SQL);
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$group_SQL = "and vl.campaign_id IN($group_SQL)";
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$RUNgroup++;
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}
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$i=0;
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while($i < $user_group_ct)
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{
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$user_group_string .= "$user_group[$i]|";
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$user_group_SQL .= "'$user_group[$i]',";
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$i++;
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}
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if ( (ereg("--ALL--",$user_group_string) ) or ($user_group_ct < 1) )
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{
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$user_group_SQL = "";
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}
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else
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{
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$user_group_SQL = eregi_replace(",$",'',$user_group_SQL);
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$user_group_SQL = "and vl.user_group IN($user_group_SQL)";
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}
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$i=0;
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while($i < $list_ct)
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{
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$list_string .= "$list_id[$i]|";
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$list_SQL .= "'$list_id[$i]',";
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$i++;
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}
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if ( (ereg("--ALL--",$list_string) ) or ($list_ct < 1) )
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{
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$list_SQL = "";
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}
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else
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{
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$list_SQL = eregi_replace(",$",'',$list_SQL);
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$list_SQL = "and vi.list_id IN($list_SQL)";
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}
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$i=0;
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while($i < $status_ct)
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{
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$status_string .= "$status[$i]|";
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$status_SQL .= "'$status[$i]',";
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$i++;
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}
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if ( (ereg("--ALL--",$status_string) ) or ($status_ct < 1) )
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{
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$status_SQL = "";
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}
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else
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{
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$status_SQL = eregi_replace(",$",'',$status_SQL);
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$status_SQL = "and vl.status IN($status_SQL)";
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}
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if ($DB > 0)
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{
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echo "<BR>\n";
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echo "$campaign_ct|$campaign_string|$campaign_SQL\n";
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echo "<BR>\n";
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echo "$group_ct|$group_string|$group_SQL\n";
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echo "<BR>\n";
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echo "$user_group_ct|$user_group_string|$user_group_SQL\n";
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echo "<BR>\n";
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echo "$list_ct|$list_string|$list_SQL\n";
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echo "<BR>\n";
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echo "$status_ct|$status_string|$status_SQL\n";
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echo "<BR>\n";
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}
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$outbound_calls=0;
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if ($RUNcampaign > 0)
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{
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$export_campaign_rows='';
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$stmt = "SELECT vl.call_date,vl.phone_number,vl.status,vl.user,vu.full_name,vl.campaign_id,vi.vendor_lead_code,vi.source_id,vi.list_id,vi.gmt_offset_now,vi.phone_code,vi.phone_number,vi.title,vi.first_name,vi.middle_initial,vi.last_name,vi.address1,vi.address2,vi.address3,vi.city,vi.state,vi.province,vi.postal_code,vi.country_code,vi.gender,vi.date_of_birth,vi.alt_phone,vi.email,vi.security_phrase,vi.comments,vl.length_in_sec,vl.user_group,vl.alt_dial,vi.rank,vi.owner from vicidial_users vu,vicidial_log vl,vicidial_list vi where vl.call_date >= '$query_date 00:00:00' and vl.call_date <= '$end_date 23:59:59' and vu.user=vl.user and vi.lead_id=vl.lead_id $list_SQL $campaign_SQL $user_group_SQL $status_SQL order by vl.call_date limit 100000;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$outbound_to_print = mysql_num_rows($rslt);
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if ($outbound_to_print < 1)
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{
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echo "There are no outbound calls during this time period for these parameters\n";
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exit;
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}
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else
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{
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$i=0;
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while ($i < $outbound_to_print)
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{
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$row=mysql_fetch_row($rslt);
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$export_campaign_rows .= "$row[0]\t$row[1]\t$row[2]\t$row[3]\t$row[4]\t$row[5]\t$row[6]\t$row[7]\t$row[8]\t$row[9]\t$row[10]\t$row[11]\t$row[12]\t$row[13]\t$row[14]\t$row[15]\t$row[16]\t$row[17]\t$row[18]\t$row[19]\t$row[20]\t$row[21]\t$row[22]\t$row[23]\t$row[24]\t$row[25]\t$row[26]\t$row[27]\t$row[28]\t$row[29]\t$row[30]\t$row[31]\t$row[32]\t$row[33]\t$row[34]\r\n";
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$i++;
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$outbound_calls++;
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}
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}
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}
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if ($RUNgroup > 0)
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{
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$export_group_rows='';
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$stmtA = "SELECT vl.call_date,vl.phone_number,vl.status,vl.user,vu.full_name,vl.campaign_id,vi.vendor_lead_code,vi.source_id,vi.list_id,vi.gmt_offset_now,vi.phone_code,vi.phone_number,vi.title,vi.first_name,vi.middle_initial,vi.last_name,vi.address1,vi.address2,vi.address3,vi.city,vi.state,vi.province,vi.postal_code,vi.country_code,vi.gender,vi.date_of_birth,vi.alt_phone,vi.email,vi.security_phrase,vi.comments,vl.length_in_sec,vl.user_group,vl.queue_seconds,vi.rank,vi.owner from vicidial_users vu,vicidial_closer_log vl,vicidial_list vi where vl.call_date >= '$query_date 00:00:00' and vl.call_date <= '$end_date 23:59:59' and vu.user=vl.user and vi.lead_id=vl.lead_id $list_SQL $group_SQL $user_group_SQL $status_SQL order by vl.call_date limit 100000;";
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$rslt=mysql_query($stmtA, $link);
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if ($DB) {echo "$stmt\n";}
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$inbound_to_print = mysql_num_rows($rslt);
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if ( ($inbound_to_print < 1) and ($outbound_calls < 1) )
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{
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echo "There are no inbound calls during this time period for these parameters\n";
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exit;
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}
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else
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{
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$i=0;
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while ($i < $inbound_to_print)
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{
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$row=mysql_fetch_row($rslt);
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$export_group_rows .= "$row[0]\t$row[1]\t$row[2]\t$row[3]\t$row[4]\t$row[5]\t$row[6]\t$row[7]\t$row[8]\t$row[9]\t$row[10]\t$row[11]\t$row[12]\t$row[13]\t$row[14]\t$row[15]\t$row[16]\t$row[17]\t$row[18]\t$row[19]\t$row[20]\t$row[21]\t$row[22]\t$row[23]\t$row[24]\t$row[25]\t$row[26]\t$row[27]\t$row[28]\t$row[29]\t$row[30]\t$row[31]\t$row[32]\t$row[33]\t$row[34]\r\n";
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$i++;
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}
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}
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}
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if ( ($outbound_to_print > 0) or ($inbound_to_print > 0) )
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{
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### LOG INSERTION Admin Log Table ###
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$SQL_log = "$stmt|$stmtA|";
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$SQL_log = ereg_replace(';','',$SQL_log);
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$SQL_log = addslashes($SQL_log);
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$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$PHP_AUTH_USER', ip_address='$ip', event_section='LEADS', event_type='EXPORT', record_id='', event_code='ADMIN EXPORT CALLS REPORT', event_sql=\"$SQL_log\", event_notes='';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$TXTfilename = "EXPORT_CALL_REPORT_$FILE_TIME.txt";
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// We'll be outputting a TXT file
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header('Content-type: application/octet-stream');
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// It will be called LIST_101_20090209-121212.txt
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header("Content-Disposition: attachment; filename=\"$TXTfilename\"");
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header('Expires: 0');
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header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
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header('Pragma: public');
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ob_clean();
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flush();
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echo "$export_campaign_rows$export_group_rows";
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}
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else
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{
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echo "There are no calls during this time period for these parameters\n";
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exit;
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}
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}
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##### END RUN THE EXPORT AND OUTPUT FLAT DATA FILE #####
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else
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{
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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if (!isset($group)) {$group = '';}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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if (!isset($end_date)) {$end_date = $NOW_DATE;}
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$stmt="select campaign_id from vicidial_campaigns;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$campaigns_to_print = mysql_num_rows($rslt);
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$i=0;
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$LISTcampaigns[$i]='---NONE---';
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$i++;
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$campaigns_to_print++;
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while ($i < $campaigns_to_print)
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{
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$row=mysql_fetch_row($rslt);
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$LISTcampaigns[$i] =$row[0];
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$i++;
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}
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$stmt="select group_id from vicidial_inbound_groups;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$groups_to_print = mysql_num_rows($rslt);
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$i=0;
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$LISTgroups[$i]='---NONE---';
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$i++;
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$groups_to_print++;
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while ($i < $groups_to_print)
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{
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$row=mysql_fetch_row($rslt);
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$LISTgroups[$i] =$row[0];
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$i++;
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}
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$stmt="select user_group from vicidial_user_groups;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$user_groups_to_print = mysql_num_rows($rslt);
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$i=0;
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$LISTuser_groups[$i]='---ALL---';
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$i++;
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$user_groups_to_print++;
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while ($i < $user_groups_to_print)
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{
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$row=mysql_fetch_row($rslt);
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$LISTuser_groups[$i] =$row[0];
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$i++;
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}
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$stmt="select list_id from vicidial_lists;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$lists_to_print = mysql_num_rows($rslt);
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$i=0;
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$LISTlists[$i]='---ALL---';
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$i++;
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$lists_to_print++;
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while ($i < $lists_to_print)
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{
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$row=mysql_fetch_row($rslt);
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$LISTlists[$i] =$row[0];
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$i++;
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}
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$stmt="select status from vicidial_statuses;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$statuses_to_print = mysql_num_rows($rslt);
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$i=0;
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$LISTstatus[$i]='---ALL---';
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$i++;
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$statuses_to_print++;
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while ($i < $statuses_to_print)
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{
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$row=mysql_fetch_row($rslt);
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$LISTstatus[$i] =$row[0];
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$i++;
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}
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$stmt="select distinct status from vicidial_campaign_statuses;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$Cstatuses_to_print = mysql_num_rows($rslt);
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$j=0;
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while ($j < $Cstatuses_to_print)
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{
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$row=mysql_fetch_row($rslt);
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$LISTstatus[$i] =$row[0];
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$i++;
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$j++;
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}
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$statuses_to_print = ($statuses_to_print + $Cstatuses_to_print);
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echo "<HTML><HEAD>\n";
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echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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echo "<TITLE>ADMINISTRATION: Export Calls Report";
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##### BEGIN Set variables to make header show properly #####
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$ADD = '100';
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$hh = 'lists';
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$LOGast_admin_access = '1';
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$SSoutbound_autodial_active = '1';
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$ADMIN = 'admin.php';
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$page_width='770';
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|
$section_width='750';
|
|
$header_font_size='3';
|
|
$subheader_font_size='2';
|
|
$subcamp_font_size='2';
|
|
$header_selected_bold='<b>';
|
|
$header_nonselected_bold='';
|
|
$lists_color = '#FFFF99';
|
|
$lists_font = 'BLACK';
|
|
$lists_color = '#E6E6E6';
|
|
$subcamp_color = '#C6C6C6';
|
|
##### END Set variables to make header show properly #####
|
|
|
|
require("admin_header.php");
|
|
|
|
|
|
echo "<CENTER><BR>\n";
|
|
echo "<FONT SIZE=3 FACE=\"Arial,Helvetica\"><B>Export Calls Report</B></FONT><BR><BR>\n";
|
|
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET>\n";
|
|
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">";
|
|
echo "<INPUT TYPE=HIDDEN NAME=run_export VALUE=\"1\">";
|
|
echo "<TABLE BORDER=0 CELLSPACING=8><TR><TD ALIGN=LEFT VALIGN=TOP ROWSPAN=3>\n";
|
|
|
|
echo "<font class=\"select_bold\"><B>Date Range:</B></font><BR><CENTER>\n";
|
|
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
|
echo "<BR>to<BR>\n";
|
|
echo "<INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">\n";
|
|
|
|
echo "</TD><TD ALIGN=LEFT VALIGN=TOP ROWSPAN=2>\n";
|
|
echo "<font class=\"select_bold\"><B>Campaigns:</B></font><BR><CENTER>\n";
|
|
echo "<SELECT SIZE=15 NAME=campaign[] multiple>\n";
|
|
$o=0;
|
|
while ($campaigns_to_print > $o)
|
|
{
|
|
if (ereg("\|$LISTcampaigns[$o]\|",$campaign_string))
|
|
{echo "<option selected value=\"$LISTcampaigns[$o]\">$LISTcampaigns[$o]</option>\n";}
|
|
else
|
|
{echo "<option value=\"$LISTcampaigns[$o]\">$LISTcampaigns[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
echo "</SELECT>\n";
|
|
|
|
echo "</TD><TD ALIGN=LEFT VALIGN=TOP ROWSPAN=3>\n";
|
|
echo "<font class=\"select_bold\"><B>Inbound Groups:</B></font><BR><CENTER>\n";
|
|
echo "<SELECT SIZE=15 NAME=group[] multiple>\n";
|
|
$o=0;
|
|
while ($groups_to_print > $o)
|
|
{
|
|
if (ereg("\|$LISTgroups[$o]\|",$group_string))
|
|
{echo "<option selected value=\"$LISTgroups[$o]\">$LISTgroups[$o]</option>\n";}
|
|
else
|
|
{echo "<option value=\"$LISTgroups[$o]\">$LISTgroups[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
echo "</SELECT>\n";
|
|
echo "</TD><TD ALIGN=LEFT VALIGN=TOP ROWSPAN=3>\n";
|
|
echo "<font class=\"select_bold\"><B>Lists:</B></font><BR><CENTER>\n";
|
|
echo "<SELECT SIZE=15 NAME=list_id[] multiple>\n";
|
|
$o=0;
|
|
while ($lists_to_print > $o)
|
|
{
|
|
if (ereg("\|$LISTlists[$o]\|",$list_string))
|
|
{echo "<option selected value=\"$LISTlists[$o]\">$LISTlists[$o]</option>\n";}
|
|
else
|
|
{echo "<option value=\"$LISTlists[$o]\">$LISTlists[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
echo "</SELECT>\n";
|
|
echo "</TD><TD ALIGN=LEFT VALIGN=TOP ROWSPAN=3>\n";
|
|
echo "<font class=\"select_bold\"><B>Statuses:</B></font><BR><CENTER>\n";
|
|
echo "<SELECT SIZE=15 NAME=status[] multiple>\n";
|
|
$o=0;
|
|
while ($statuses_to_print > $o)
|
|
{
|
|
if (ereg("\|$LISTstatus[$o]\|",$list_string))
|
|
{echo "<option selected value=\"$LISTstatus[$o]\">$LISTstatus[$o]</option>\n";}
|
|
else
|
|
{echo "<option value=\"$LISTstatus[$o]\">$LISTstatus[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
echo "</SELECT>\n";
|
|
echo "</TD><TD ALIGN=LEFT VALIGN=TOP ROWSPAN=3>\n";
|
|
echo "<font class=\"select_bold\"><B>User Groups:</B></font><BR><CENTER>\n";
|
|
echo "<SELECT SIZE=15 NAME=user_group[] multiple>\n";
|
|
$o=0;
|
|
while ($user_groups_to_print > $o)
|
|
{
|
|
if (ereg("\|$LISTuser_groups[$o]\|",$user_group_string))
|
|
{echo "<option selected value=\"$LISTuser_groups[$o]\">$LISTuser_groups[$o]</option>\n";}
|
|
else
|
|
{echo "<option value=\"$LISTuser_groups[$o]\">$LISTuser_groups[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
echo "</SELECT>\n";
|
|
|
|
echo "</TD></TR><TR></TD><TD ALIGN=LEFT VALIGN=TOP COLSPAN=2>\n";
|
|
|
|
echo "</TD></TR><TR></TD><TD ALIGN=LEFT VALIGN=TOP COLSPAN=3>\n";
|
|
echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT>\n";
|
|
echo "</TD></TR></TABLE>\n";
|
|
echo "</FORM>\n\n";
|
|
|
|
}
|
|
exit;
|
|
|
|
?>
|