1054 lines
40 KiB
PHP
1054 lines
40 KiB
PHP
<?php
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# fcstats.php
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#
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# Copyright (C) 2017 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 70813-1526 - First Build
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# 71008-1436 - Added shift to be defined in dbconnect_mysqli.php
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# 71217-1128 - Changed method for calculating stats
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# 71228-1140 - added percentages, cross-day start/stop
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# 80328-1139 - adapted for basic fronter/closer stats
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# 90310-2132 - Added admin header
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# 90508-0644 - Changed to PHP long tags
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# 100214-1421 - Sort menu alphabetically
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# 100216-0042 - Added popup date selector
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# 100712-1324 - Added system setting slave server option
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# 100802-2347 - Added User Group Allowed Reports option validation
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# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
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# 110703-1828 - Added download option
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# 111104-1213 - Added user_group restrictions for selecting in-groups
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# 120224-0910 - Added HTML display option with bar graphs
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# 120705-2007 - Changed SALES to use sales status flag
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# 130414-0126 - Added report logging
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# 130610-0948 - Finalized changing of all ereg instances to preg
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# 130619-2339 - Added filtering of input to prevent SQL injection attacks and new user auth
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# 130901-1930 - Changed to mysqli PHP functions
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# 140108-0725 - Added webserver and hostname to report logging
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# 140328-0005 - Converted division calculations to use MathZDC function
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# 141114-0017 - Finalized adding QXZ translation to all admin files
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# 141230-1345 - Added code for on-the-fly language translations display
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# 150516-1317 - Fixed Javascript element problem, Issue #857
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# 151125-1642 - Added search archive option
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# 160211-2249 - Overhauled report calculations and labeling to make the report more accurate and "universal"
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# 160227-1131 - Uniform form format
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# 160714-2348 - Added and tested ChartJS features for more aesthetically appealing graphs
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# 170227-1717 - Fix for default HTML report format, issue #997
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# 170409-1555 - Added IP List validation code
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#
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$startMS = microtime();
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["group"])) {$group=$_GET["group"];}
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elseif (isset($_POST["group"])) {$group=$_POST["group"];}
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if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
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elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
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if (isset($_GET["shift"])) {$shift=$_GET["shift"];}
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elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
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elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
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if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_display_type"];}
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elseif (isset($_POST["report_display_type"])) {$report_display_type=$_POST["report_display_type"];}
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if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search_archived_data"];}
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elseif (isset($_POST["search_archived_data"])) {$search_archived_data=$_POST["search_archived_data"];}
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if (strlen($shift)<2) {$shift='ALL';}
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$report_name = 'Fronter - Closer Report';
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$db_source = 'M';
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$JS_text="<script language='Javascript'>\n";
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$JS_text.="function openNewWindow(url)\n";
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$JS_text.=" {\n";
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$JS_text.=" window.open (url,\"\",'width=620,height=300,scrollbars=yes,menubar=yes,address=yes');\n";
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$JS_text.=" }\n";
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$JS_onload="onload = function() {\n";
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,report_default_format FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$HTML_text.="$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$outbound_autodial_active = $row[1];
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$slave_db_server = $row[2];
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$reports_use_slave_db = $row[3];
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$SSenable_languages = $row[4];
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$SSlanguage_method = $row[5];
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$SSreport_default_format = $row[6];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if (strlen($report_display_type)<2) {$report_display_type = $SSreport_default_format;}
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if ($DB) {echo "report_display_type:|$report_display_type|$SSreport_default_format|\n";}
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### ARCHIVED DATA CHECK CONFIGURATION
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$archives_available="N";
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$log_tables_array=array("vicidial_xfer_log", "vicidial_closer_log");
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for ($t=0; $t<count($log_tables_array); $t++)
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{
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$table_name=$log_tables_array[$t];
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$archive_table_name=use_archive_table($table_name);
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if ($archive_table_name!=$table_name) {$archives_available="Y";}
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}
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if ($search_archived_data)
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{
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$vicidial_xfer_log_table=use_archive_table("vicidial_xfer_log");
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$vicidial_closer_log_table=use_archive_table("vicidial_closer_log");
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}
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else
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{
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$vicidial_xfer_log_table="vicidial_xfer_log";
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$vicidial_closer_log_table="vicidial_closer_log";
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}
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#############
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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}
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else
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{
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$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
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$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
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}
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$shift = preg_replace("/'|\"|\\\\|;/","",$shift);
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$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$sl_ct = mysqli_num_rows($rslt);
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if ($sl_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VUselected_language = $row[0];
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}
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$auth=0;
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$reports_auth=0;
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$admin_auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1,0);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth > 0)
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{
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$admin_auth=$row[0];
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$reports_auth=$row[0];
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if ($reports_auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ( ($reports_auth > 0) and ($admin_auth < 1) )
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{
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$ADD=999999;
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$reports_only_user=1;
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}
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}
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else
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ($auth_message == 'IPBLOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip";
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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##### BEGIN log visit to the vicidial_report_log table #####
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$LOGip = getenv("REMOTE_ADDR");
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$LOGbrowser = getenv("HTTP_USER_AGENT");
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$LOGscript_name = getenv("SCRIPT_NAME");
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$LOGserver_name = getenv("SERVER_NAME");
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$LOGserver_port = getenv("SERVER_PORT");
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$LOGrequest_uri = getenv("REQUEST_URI");
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$LOGhttp_referer = getenv("HTTP_REFERER");
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$LOGbrowser=preg_replace("/\'|\"|\\\\/","",$LOGbrowser);
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$LOGrequest_uri=preg_replace("/\'|\"|\\\\/","",$LOGrequest_uri);
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$LOGhttp_referer=preg_replace("/\'|\"|\\\\/","",$LOGhttp_referer);
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if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
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else {$LOGserver_port = ":$LOGserver_port";}
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$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
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$LOGhostname = php_uname('n');
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if (strlen($LOGhostname)<1) {$LOGhostname='X';}
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if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
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$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$webserver_id_ct = mysqli_num_rows($rslt);
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if ($webserver_id_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$webserver_id = $row[0];
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}
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else
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{
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##### insert webserver entry
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$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$webserver_id = mysqli_insert_id($link);
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}
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$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$group, $query_date, $end_date, $shift, $file_download, $report_display_type|', url='$LOGfull_url', webserver='$webserver_id';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$report_log_id = mysqli_insert_id($link);
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##### END log visit to the vicidial_report_log table #####
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if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
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{
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mysqli_close($link);
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$use_slave_server=1;
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$db_source = 'S';
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require("dbconnect_mysqli.php");
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echo "<!-- Using slave server $slave_db_server $db_source -->\n";
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}
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$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {$HTML_text.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGuser_group = $row[0];
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$stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {$HTML_text.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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$LOGallowed_reports = $row[1];
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$LOGadmin_viewable_groups = $row[2];
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$LOGadmin_viewable_call_times = $row[3];
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if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "You are not allowed to view this report: |$PHP_AUTH_USER|$report_name|\n";
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exit;
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}
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$LOGadmin_viewable_groupsSQL='';
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$whereLOGadmin_viewable_groupsSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) )
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{
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups);
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL);
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$LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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$whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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}
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$LOGadmin_viewable_call_timesSQL='';
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$whereLOGadmin_viewable_call_timesSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i', $LOGadmin_viewable_call_times)) and (strlen($LOGadmin_viewable_call_times) > 3) )
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{
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ -/",'',$LOGadmin_viewable_call_times);
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_call_timesSQL);
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$LOGadmin_viewable_call_timesSQL = "and call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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$whereLOGadmin_viewable_call_timesSQL = "where call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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}
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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if (!isset($group)) {$group = 'CL_TEST_L';}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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$stmt="select group_id from vicidial_inbound_groups $whereLOGadmin_viewable_groupsSQL order by group_id;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$HTML_text.="$stmt\n";}
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$groups_to_print = mysqli_num_rows($rslt);
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$i=0;
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$groups_string='|';
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while ($i < $groups_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$groups[$i] =$row[0];
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$groups_string .= "$groups[$i]|";
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$i++;
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}
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$NWB = " <a href=\"javascript:openNewWindow('help.php?ADD=99999";
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$NWE = "')\"><IMG SRC=\"help.gif\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP></A>";
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$HTML_head.="<HTML>\n";
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$HTML_head.="<HEAD>\n";
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$HTML_head.="<STYLE type=\"text/css\">\n";
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$HTML_head.="<!--\n";
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$HTML_head.=" .green {color: white; background-color: green}\n";
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$HTML_head.=" .red {color: white; background-color: red}\n";
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$HTML_head.=" .blue {color: white; background-color: blue}\n";
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$HTML_head.=" .purple {color: white; background-color: purple}\n";
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$HTML_head.="-->\n";
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$HTML_head.=" </STYLE>\n";
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$HTML_head.="\n";
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$HTML_head.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
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$HTML_head.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
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$HTML_head.="<link rel=\"stylesheet\" href=\"horizontalbargraph.css\">\n";
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require("chart_button.php");
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$HTML_head.="<script src='chart/Chart.js'>Chart.defaults.global.defaultFontSize = 10;</script>\n";
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$HTML_head.="<script language=\"JavaScript\" src=\"vicidial_chart_functions.js\"></script>\n";
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$HTML_head.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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$HTML_head.="<TITLE>"._QXZ("$report_name")."</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
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$short_header=1;
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# require("admin_header.php");
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$HTML_text.="<b>"._QXZ("$report_name")."</b> $NWB#fcstats$NWE\n";
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$HTML_text.="<TABLE CELLPADDING=3 CELLSPACING=0 BGCOLOR=\"#e3e3ff\"><TR><TD>";
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$HTML_text.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
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$HTML_text.="<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
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$HTML_text.="<script language=\"JavaScript\">\n";
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$HTML_text.="var o_cal = new tcal ({\n";
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$HTML_text.=" // form name\n";
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$HTML_text.=" 'formname': 'vicidial_report',\n";
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$HTML_text.=" // input name\n";
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$HTML_text.=" 'controlname': 'query_date'\n";
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$HTML_text.="});\n";
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$HTML_text.="o_cal.a_tpl.yearscroll = false;\n";
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$HTML_text.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
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$HTML_text.="</script>\n";
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$HTML_text.="<SELECT SIZE=1 NAME=group>\n";
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$o=0;
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while ($groups_to_print > $o)
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{
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if ($groups[$o] == $group) {$HTML_text.="<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
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else {$HTML_text.="<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
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$o++;
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}
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$HTML_text.="</SELECT>\n";
|
|
$HTML_text.=" ";
|
|
$HTML_text.="<select name='report_display_type'>";
|
|
if ($report_display_type) {$HTML_text.="<option value='$report_display_type' selected>$report_display_type</option>";}
|
|
$HTML_text.="<option value='TEXT'>"._QXZ("TEXT")."</option><option value='HTML'>"._QXZ("HTML")."</option></select>\n";
|
|
$HTML_text.="<SELECT SIZE=1 NAME=shift>\n";
|
|
$HTML_text.="<option selected value=\"$shift\">$shift</option>\n";
|
|
$HTML_text.="<option value=\"\">--</option>\n";
|
|
$HTML_text.="<option value=\"AM\">"._QXZ("AM")."</option>\n";
|
|
$HTML_text.="<option value=\"PM\">"._QXZ("PM")."</option>\n";
|
|
$HTML_text.="<option value=\"ALL\">"._QXZ("ALL")."</option>\n";
|
|
$HTML_text.="</SELECT>\n";
|
|
|
|
if ($archives_available=="Y")
|
|
{
|
|
$HTML_text.="<input type='checkbox' name='search_archived_data' value='checked' $search_archived_data>"._QXZ("Search archived data")."\n";
|
|
}
|
|
|
|
|
|
$HTML_text.="<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
|
|
$HTML_text.="<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
|
|
$HTML_text.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> <a href=\"$PHP_SELF?query_date=$query_date&group=$group&shift=$shift&file_download=1&search_archived_data=$search_archived_data\">"._QXZ("DOWNLOAD")."</a> | <a href=\"./admin.php?ADD=3111&group_id=$group\">"._QXZ("MODIFY")."</a> | <a href=\"./admin.php?ADD=999999\">"._QXZ("REPORTS")."</a><BR/></FONT>\n";
|
|
$HTML_text.="</FORM>\n\n";
|
|
$HTML_text.="</TD></TR></TABLE>\n";
|
|
|
|
$HTML_text.="<PRE><FONT SIZE=2>\n\n";
|
|
|
|
|
|
if (!$group)
|
|
{
|
|
$HTML_text.="\n\n";
|
|
$HTML_text.=_QXZ("PLEASE SELECT AN IN-GROUP AND DATE ABOVE THEN CLICK SUBMIT")."\n";
|
|
}
|
|
|
|
else
|
|
{
|
|
# $time_BEGIN=$AM_shift_BEGIN;
|
|
# $time_END=$AM_shift_END;
|
|
#$query_date_BEGIN = "$query_date $time_BEGIN";
|
|
#$query_date_END = "$query_date $time_END";
|
|
|
|
$Cqdate = explode('-',$query_date);
|
|
|
|
if ($shift == 'AM')
|
|
{
|
|
$query_date_BEGIN = date("Y-m-d H:i:s", mktime(1, 0, 0, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
|
|
$query_date_END = date("Y-m-d H:i:s", mktime(17, 45, 0, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
|
|
}
|
|
if ($shift == 'PM')
|
|
{
|
|
$query_date_BEGIN = date("Y-m-d H:i:s", mktime(17, 45, 1, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
|
|
$query_date_END = date("Y-m-d H:i:s", mktime(24, 59, 59, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
|
|
}
|
|
if ($shift == 'ALL')
|
|
{
|
|
$query_date_BEGIN = date("Y-m-d H:i:s", mktime(1, 0, 0, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
|
|
$query_date_END = date("Y-m-d H:i:s", mktime(24, 59, 59, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
|
|
}
|
|
|
|
$HTML_text.=_QXZ("In-Group Fronter-Closer Stats Report",57)." $NOW_TIME\n";
|
|
|
|
$HTML_text.="\n";
|
|
$HTML_text.="---------- "._QXZ("TOTALS FOR")." $query_date_BEGIN "._QXZ("to")." $query_date_END\n";
|
|
|
|
$sale_dispo_stmt="select distinct status from vicidial_campaign_statuses where sale='Y' and campaign_id in (SELECT campaign_id from vicidial_campaigns where closer_campaigns LIKE \"% " . mysqli_real_escape_string($link, $group) . " %\" $LOGallowed_campaignsSQL) UNION select distinct status from vicidial_statuses where sale='Y'";
|
|
if ($DB) {$HTML_text.="$sale_dispo_stmt\n";}
|
|
$sale_dispo_rslt=mysql_to_mysqli($sale_dispo_stmt, $link);
|
|
$sale_dispos="'SALE'"; $sale_dispo_str="|SALE";
|
|
while ($ssrow=mysqli_fetch_row($sale_dispo_rslt)) {
|
|
$sale_dispos.=",'$ssrow[0]'";
|
|
$sale_dispo_str.="|$ssrow[0]";
|
|
}
|
|
$sale_dispo_str.="|";
|
|
if ($DB) {$HTML_text.=_QXZ("Sale dispo string").": $sale_dispo_str\n";}
|
|
|
|
$stmt="select count(*) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysqli_real_escape_string($link, $group) . "' and status in ($sale_dispos);";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$HTML_text.="$stmt\n";}
|
|
$row=mysqli_fetch_row($rslt);
|
|
|
|
$HTML_text.=_QXZ("STATUS",8)." "._QXZ("CUSTOMERS")."\n";
|
|
$HTML_text.=_QXZ("SALES").": $A1_tally\n";
|
|
|
|
$HTML_text.="\n";
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
##############################
|
|
######### FRONTER STATS
|
|
|
|
$TOTagents=0;
|
|
$TOTcalls=0;
|
|
$TOTsales=0;
|
|
$totDROP=0;
|
|
$totOTHER=0;
|
|
|
|
$CSV_fronter_header="\""._QXZ("TOTALS FOR")." $query_date_BEGIN "._QXZ("to")." $query_date_END\"\n";
|
|
$CSV_fronter_header.="\""._QXZ("STATUS CUSTOMERS")."\"\n";
|
|
$CSV_fronter_header.="\""._QXZ("SALES").": $A1_tally\"\n\n";
|
|
$CSV_fronter_header.="\""._QXZ("FRONTER STATS")."\"\n";
|
|
$CSV_fronter_header.="\""._QXZ("AGENT")."\",\""._QXZ("XFERS")."\",\""._QXZ("SALE")."%\",\""._QXZ("SALE")."\",\""._QXZ("DROP")."\",\""._QXZ("OTHER")."\"\n";
|
|
$CSV_fronter_lines="";
|
|
$CSV_fronter_footer="";
|
|
|
|
$ASCII_text="\n";
|
|
$ASCII_text.="---------- "._QXZ("FRONTER STATS")."\n";
|
|
$ASCII_text.="+--------------------------+--------+--------+------+------+------+\n";
|
|
$ASCII_text.="| "._QXZ("AGENT",24)." | "._QXZ("XFERS",6)." |"._QXZ("SALE",7)."%| "._QXZ("SALE",4)." | "._QXZ("DROP",4)." |"._QXZ("OTHER",5)." |\n";
|
|
$ASCII_text.="+--------------------------+--------+--------+------+------+------+\n";
|
|
|
|
######## GRAPHING #########
|
|
$graph_stats=array();
|
|
$max_success=1;
|
|
$max_xfers=1;
|
|
$max_success_pct=1;
|
|
$max_sales=1;
|
|
$max_drops=1;
|
|
$max_other=1;
|
|
###########################
|
|
|
|
$stmt="select user,count(*) from ".$vicidial_xfer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysqli_real_escape_string($link, $group) . "' and user is not null group by user;";
|
|
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$users_to_print = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
while ($i < $users_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
|
|
$TOTcalls = ($TOTcalls + $row[1]);
|
|
|
|
$userRAW[$i]=$row[0];
|
|
$user[$i] = sprintf("%-6s", $row[0]);while(strlen($user[$i])>6) {$user[$i] = substr("$user[$i]", 0, -1);}
|
|
$USERcallsRAW[$i] = $row[1];
|
|
$USERcalls[$i] = sprintf("%6s", $row[1]);
|
|
|
|
$i++;
|
|
}
|
|
|
|
$i=0;
|
|
while ($i < $users_to_print)
|
|
{
|
|
$stmt="select full_name from vicidial_users where user='$userRAW[$i]' $LOGadmin_viewable_groupsSQL;";
|
|
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$names_to_print = mysqli_num_rows($rslt);
|
|
if ($names_to_print > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($non_latin < 1)
|
|
{
|
|
$full_name[$i] = sprintf("%-15s", $row[0]); while(strlen($full_name[$i])>15) {$full_name[$i] = substr("$full_name[$i]", 0, -1);}
|
|
}
|
|
else
|
|
{
|
|
$full_name[$i] = sprintf("%-45s", $row[0]); while(mb_strlen($full_name[$i],'utf-8')>15) {$full_name[$i] = mb_substr("$full_name[$i]", 0, -1,'utf-8');}
|
|
}
|
|
}
|
|
else
|
|
{$full_name[$i] = ' ';}
|
|
|
|
$DROP=0; $OTHER=0; $sales=0;
|
|
$stmt="select vc.status,count(*) from ".$vicidial_xfer_log_table." vx, ".$vicidial_closer_log_table." vc where vx.call_date >= '$query_date_BEGIN' and vx.call_date <= '$query_date_END' and vc.call_date >= '$query_date_BEGIN' and vc.call_date <= '$query_date_END' and vc.campaign_id='" . mysqli_real_escape_string($link, $group) . "' and vx.campaign_id='" . mysqli_real_escape_string($link, $group) . "' and vx.user='$userRAW[$i]' and vc.lead_id=vx.lead_id and vc.xfercallid=vx.xfercallid group by vc.status;";
|
|
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$lead_ids_to_print = mysqli_num_rows($rslt);
|
|
$j=0;
|
|
while ($j < $lead_ids_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$recL=0;
|
|
if ( (preg_match("/\|$row[0]\|/", $sale_dispo_str)) and ($recL < 1) ) {$A1=$row[1]; $recL++; $sales=($sales + $row[1]);}
|
|
if ( ($row[0]=='DROP' || $row[0]=='TIMEOT') and ($recL < 1) ) {$DROP=($DROP+$row[1]); $recL++;}
|
|
if ($recL < 1) {$OTHER=($row[1] + $OTHER); $recL++;}
|
|
$j++;
|
|
}
|
|
|
|
$totDROP = ($totDROP + $DROP);
|
|
$totOTHER = ($totOTHER + $OTHER);
|
|
$TOTsales = ($TOTsales + $sales);
|
|
|
|
$Spct = MathZDC($sales, $USERcallsRAW[$i])*100;
|
|
$Spct = round($Spct, 2);
|
|
$Spct = sprintf("%01.2f", $Spct);
|
|
|
|
if ($sales>$max_success) {$max_success=$sales;}
|
|
if ($USERcalls[$i]>$max_xfers) {$max_xfers=$USERcalls[$i];}
|
|
if ($Spct>$max_success_pct) {$max_success_pct=$Spct;}
|
|
if ($DROP>$max_drops) {$max_drops=$DROP;}
|
|
if ($OTHER>$max_other) {$max_other=$OTHER;}
|
|
$graph_stats[$i][0]="$user[$i] - $full_name[$i]";
|
|
$graph_stats[$i][1]=$USERcalls[$i];
|
|
$graph_stats[$i][2]=$Spct;
|
|
$graph_stats[$i][3]=$sales;
|
|
$graph_stats[$i][4]=$DROP;
|
|
$graph_stats[$i][5]=$OTHER;
|
|
|
|
$DROP = sprintf("%4s", $DROP);
|
|
$OTHER = sprintf("%4s", $OTHER);
|
|
$sales = sprintf("%4s", $sales);
|
|
$Spct = sprintf("%6s", $Spct);
|
|
|
|
$ASCII_text.="| $user[$i] - $full_name[$i] | $USERcalls[$i] | $Spct%| $sales | $DROP | $OTHER |\n";
|
|
$CSV_fronter_lines.="\"$user[$i] - $full_name[$i]\",\"$USERcalls[$i]\",\"$Spct%\",\"$sales\",\"$DROP\",\"$OTHER\"\n";
|
|
|
|
$i++;
|
|
}
|
|
|
|
|
|
$totSpct = MathZDC($TOTsales, $TOTcalls)*100;
|
|
$totSpct = round($totSpct, 2);
|
|
$totSpct = sprintf("%01.2f", $totSpct);
|
|
$totSpct = sprintf("%6s", $totSpct);
|
|
|
|
$TOTagents = sprintf("%6s", $i);
|
|
$TOTcalls = sprintf("%6s", $TOTcalls);
|
|
$TOTsales = sprintf("%5s", $TOTsales);
|
|
$totDROP = sprintf("%5s", $totDROP);
|
|
$totOTHER = sprintf("%5s", $totOTHER);
|
|
|
|
|
|
$stmt="select avg(queue_seconds) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysqli_real_escape_string($link, $group) . "';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$row=mysqli_fetch_row($rslt);
|
|
|
|
$AVGwait = $row[0];
|
|
$AVGwait_M = MathZDC($AVGwait, 60);
|
|
$AVGwait_M = round($AVGwait_M, 2);
|
|
$AVGwait_M_int = intval("$AVGwait_M");
|
|
$AVGwait_S = ($AVGwait_M - $AVGwait_M_int);
|
|
$AVGwait_S = ($AVGwait_S * 60);
|
|
$AVGwait_S = round($AVGwait_S, 0);
|
|
if ($AVGwait_S < 10) {$AVGwait_S = "0$AVGwait_S";}
|
|
$AVGwait_MS = "$AVGwait_M_int:$AVGwait_S";
|
|
$AVGwait = sprintf("%6s", $AVGwait_MS);
|
|
|
|
|
|
$ASCII_text.="+--------------------------+--------+--------+------+------+------+\n";
|
|
$ASCII_text.="| "._QXZ("TOTAL FRONTERS",14).": $TOTagents | $TOTcalls | $totSpct%|$TOTsales |$totDROP |$totOTHER |\n";
|
|
$ASCII_text.="+--------------------------+--------+--------+------+------+------+\n";
|
|
$ASCII_text.="| "._QXZ("Average time in Queue for customers",52,"r").": $AVGwait |\n";
|
|
$ASCII_text.="+--------------------------+--------+--------+------+------+------+\n";
|
|
|
|
$CSV_fronter_footer.="\""._QXZ("TOTAL FRONTERS").": $TOTagents\",\"$TOTcalls\",\"$totSpct%\",\"$TOTsales\",\"$totDROP\",\"$totOTHER\"\n";
|
|
$CSV_fronter_footer.="\""._QXZ("Average time in Queue for customers").": $AVGwait\"\n\n\n";
|
|
|
|
# USE THIS FOR multiple graphs, use pipe-delimited array elements, dataset_name|index|link_name
|
|
$multigraph_text="";
|
|
$graph_id++;
|
|
$graph_array=array("FCSF_XFERSdata|1|XFERS|integer|", "FCSF_SALEPCTdata|2|SALE %|percent|", "FCSF_SALESdata|3|SALES|integer|", "FCSF_DROPSdata|4|DROPS|integer|", "FCSF_OTHERdata|5|OTHER|integer|");
|
|
$default_graph="bar"; # Graph that is initally displayed when page loads
|
|
include("graph_color_schemas.inc");
|
|
|
|
$graph_totals_array=array();
|
|
$graph_totals_rawdata=array();
|
|
for ($q=0; $q<count($graph_array); $q++) {
|
|
$graph_info=explode("|", $graph_array[$q]);
|
|
$current_graph_total=0;
|
|
$dataset_name=$graph_info[0];
|
|
$dataset_index=$graph_info[1];
|
|
$dataset_type=$graph_info[3];
|
|
|
|
$JS_text.="var $dataset_name = {\n";
|
|
# $JS_text.="\ttype: \"\",\n";
|
|
# $JS_text.="\t\tdata: {\n";
|
|
$datasets="\t\tdatasets: [\n";
|
|
$datasets.="\t\t\t{\n";
|
|
$datasets.="\t\t\t\tlabel: \"\",\n";
|
|
$datasets.="\t\t\t\tfill: false,\n";
|
|
|
|
$labels="\t\tlabels:[";
|
|
$data="\t\t\t\tdata: [";
|
|
$graphConstantsA="\t\t\t\tbackgroundColor: [";
|
|
$graphConstantsB="\t\t\t\thoverBackgroundColor: [";
|
|
$graphConstantsC="\t\t\t\thoverBorderColor: [";
|
|
for ($d=0; $d<count($graph_stats); $d++) {
|
|
$labels.="\"".preg_replace('/ +/', ' ', $graph_stats[$d][0])."\",";
|
|
$data.="\"".$graph_stats[$d][$dataset_index]."\",";
|
|
$current_graph_total+=$graph_stats[$d][$dataset_index];
|
|
$bgcolor=$backgroundColor[($d%count($backgroundColor))];
|
|
$hbgcolor=$hoverBackgroundColor[($d%count($hoverBackgroundColor))];
|
|
$hbcolor=$hoverBorderColor[($d%count($hoverBorderColor))];
|
|
$graphConstantsA.="\"$bgcolor\",";
|
|
$graphConstantsB.="\"$hbgcolor\",";
|
|
$graphConstantsC.="\"$hbcolor\",";
|
|
}
|
|
$graphConstantsA.="],\n";
|
|
$graphConstantsB.="],\n";
|
|
$graphConstantsC.="],\n";
|
|
$labels=preg_replace('/,$/', '', $labels)."],\n";
|
|
$data=preg_replace('/,$/', '', $data)."],\n";
|
|
|
|
$graph_totals_rawdata[$q]=$current_graph_total;
|
|
switch($dataset_type) {
|
|
case "time":
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL")." - ".sec_convert($current_graph_total, 'H')." </caption>\n";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = Math.round(data.datasets[0].data[tooltipItem.index]); return value.toHHMMSS();}}}, legend: { display: false }},";
|
|
break;
|
|
case "percent":
|
|
$graph_totals_array[$q]="";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = data.datasets[0].data[tooltipItem.index]; return value + '%';}}}, legend: { display: false }},";
|
|
break;
|
|
default:
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL").": $current_graph_total</caption>\n";
|
|
$chart_options="options: { legend: { display: false }},";
|
|
break;
|
|
}
|
|
|
|
$datasets.=$data;
|
|
$datasets.=$graphConstantsA.$graphConstantsB.$graphConstantsC.$graphConstants; # SEE TOP OF SCRIPT
|
|
$datasets.="\t\t\t}\n";
|
|
$datasets.="\t\t]\n";
|
|
$datasets.="\t}\n";
|
|
|
|
$JS_text.=$labels.$datasets;
|
|
# $JS_text.="}\n";
|
|
# $JS_text.="prepChart('$default_graph', $graph_id, $q, $dataset_name);\n";
|
|
$JS_text.="var main_ctx = document.getElementById(\"CanvasID".$graph_id."_".$q."\");\n";
|
|
$JS_text.="var GraphID".$graph_id."_".$q." = new Chart(main_ctx, {type: '$default_graph', $chart_options data: $dataset_name});\n";
|
|
}
|
|
|
|
$graph_count=count($graph_array);
|
|
$graph_title=_QXZ("FRONTER STATS");
|
|
include("graphcanvas.inc");
|
|
$GRAPH_text.=$graphCanvas;
|
|
|
|
|
|
|
|
##############################
|
|
######### CLOSER STATS
|
|
$graph_stats=array();
|
|
$TOTagents=0;
|
|
$TOTcalls=0;
|
|
$totDROP=0;
|
|
$totOTHER=0;
|
|
$TOTsales=0;
|
|
|
|
$CSV_closer_header="";
|
|
$CSV_closer_lines="";
|
|
$CSV_closer_footer="";
|
|
|
|
$ASCII_text.="\n";
|
|
$ASCII_text.="---------- "._QXZ("CLOSER STATS")."\n";
|
|
$ASCII_text.="+--------------------------+--------+------+------+------+-------+\n";
|
|
$ASCII_text.="| "._QXZ("AGENT",24)." | "._QXZ("CALLS",6)." | "._QXZ("SALE",4)." | "._QXZ("DROP",4)." |"._QXZ("OTHER",5)." | "._QXZ("CONV",4)." %|\n";
|
|
$ASCII_text.="+--------------------------+--------+------+------+------+-------+\n";
|
|
|
|
$CSV_closer_header="\""._QXZ("CLOSER STATS")."\"\n";
|
|
$CSV_closer_header.="\""._QXZ("AGENT")."\",\""._QXZ("CALLS")."\",\""._QXZ("SALE")."\",\""._QXZ("DROP")."\",\""._QXZ("OTHER")."\",\""._QXZ("CONV")." %\"\n";
|
|
|
|
######## GRAPHING #########
|
|
$max_calls=1;
|
|
$max_sales=1;
|
|
$max_drops=1;
|
|
$max_other=1;
|
|
$max_sales2=1;
|
|
$max_conv_pct=1;
|
|
###########################
|
|
|
|
$stmt="select user,count(*) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysqli_real_escape_string($link, $group) . "' and user is not null group by user;";
|
|
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$users_to_print = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
while ($i < $users_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
|
|
$TOTcalls = ($TOTcalls + $row[1]);
|
|
$userRAW[$i]=$row[0];
|
|
$user[$i] = sprintf("%-6s", $row[0]);while(strlen($user[$i])>6) {$user[$i] = substr("$user[$i]", 0, -1);}
|
|
$USERcalls[$i] = sprintf("%6s", $row[1]);
|
|
$USERcallsRAW[$i] = $row[1];
|
|
|
|
$i++;
|
|
}
|
|
|
|
$i=0;
|
|
while ($i < $users_to_print)
|
|
{
|
|
$stmt="select full_name from vicidial_users where user='$userRAW[$i]' $LOGadmin_viewable_groupsSQL;";
|
|
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$names_to_print = mysqli_num_rows($rslt);
|
|
if ($names_to_print > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($non_latin < 1)
|
|
{
|
|
$full_name[$i] = sprintf("%-15s", $row[0]); while(strlen($full_name[$i])>15) {$full_name[$i] = substr("$full_name[$i]", 0, -1);}
|
|
}
|
|
else
|
|
{
|
|
$full_name[$i] = sprintf("%-45s", $row[0]); while(mb_strlen($full_name[$i],'utf-8')>15) {$full_name[$i] = mb_substr("$full_name[$i]", 0, -1,'utf-8');}
|
|
}
|
|
}
|
|
else
|
|
{$full_name[$i] = ' ';}
|
|
|
|
$DROP=0; $OTHER=0; $sales=0; $uTOP=0; $uBOT=0; $points=0;
|
|
$stmt="select status,count(*) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysqli_real_escape_string($link, $group) . "' and user='$userRAW[$i]' group by status;";
|
|
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$lead_ids_to_print = mysqli_num_rows($rslt);
|
|
$j=0;
|
|
while ($j < $lead_ids_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$recL=0;
|
|
if ( preg_match("/\|$row[0]\|/", $sale_dispo_str) and ($recL < 1) )
|
|
{
|
|
$A1=$row[1]; $recL++;
|
|
$sales=($sales + $row[1]);
|
|
$points = ($points + ($row[1] * 1) );
|
|
}
|
|
if ( ($row[0]=='DROP') and ($recL < 1) ) {$DROP=$row[1]; $recL++;}
|
|
if ($recL < 1) {$OTHER=($row[1] + $OTHER); $recL++;}
|
|
|
|
$j++;
|
|
}
|
|
|
|
$TOTsales = ($TOTsales + $sales);
|
|
$totDROP = ($totDROP + $DROP);
|
|
$totOTHER = ($totOTHER + $OTHER);
|
|
$totPOINTS = ($totPOINTS + $points);
|
|
|
|
$Cpct = MathZDC($sales, ( ($USERcallsRAW[$i] - 0) - $DROP) )*100;
|
|
$Cpct = round($Cpct, 2);
|
|
$Cpct = sprintf("%01.2f", $Cpct);
|
|
$Cpct = sprintf("%6s", $Cpct);
|
|
|
|
$TOP = MathZDC($uTOP, $sales)*100;
|
|
$TOP = round($TOP, 0);
|
|
$TOP = sprintf("%01.0f", $TOP);
|
|
$TOP = sprintf("%3s", $TOP);
|
|
|
|
$BOT = MathZDC($uBOT, $sales)*100;
|
|
$BOT = round($BOT, 0);
|
|
$BOT = sprintf("%01.0f", $BOT);
|
|
$BOT = sprintf("%3s", $BOT);
|
|
|
|
$ppc = MathZDC($points, ( ($USERcallsRAW[$i] - 0) - $DROP) );
|
|
$ppc = round($ppc, 2);
|
|
$ppc = sprintf("%01.2f", $ppc);
|
|
$ppc = sprintf("%4s", $ppc);
|
|
|
|
if ($USERcalls[$i]>$max_calls) {$max_calls=$USERcalls[$i];}
|
|
if ($A1>$max_sales) {$max_sales=$A1;}
|
|
if ($DROP>$max_drops) {$max_drops=$DROP;}
|
|
if ($OTHER>$max_other) {$max_other=$OTHER;}
|
|
if ($sales>$max_sales2) {$max_sales2=$sales;}
|
|
if ($Cpct>$max_conv_pct) {$max_conv_pct=$Cpct;}
|
|
$graph_stats[$i][0]="$user[$i] - $full_name[$i]";
|
|
$graph_stats[$i][1]=$USERcalls[$i];
|
|
$graph_stats[$i][2]=$sales;
|
|
$graph_stats[$i][3]=$DROP;
|
|
$graph_stats[$i][4]=$OTHER;
|
|
$graph_stats[$i][5]=$Cpct;
|
|
|
|
$DROP = sprintf("%4s", $DROP);
|
|
$OTHER = sprintf("%4s", $OTHER);
|
|
$sales = sprintf("%4s", $sales);
|
|
|
|
$ASCII_text.="| $user[$i] - $full_name[$i] | $USERcalls[$i] | $sales | $DROP | $OTHER |$Cpct%|\n";
|
|
$CSV_closer_lines.="\"$user[$i] - $full_name[$i]\",\"$USERcalls[$i]\",\"$sales\",\"$DROP\",\"$OTHER\",\"$Cpct%\"\n";
|
|
|
|
$i++;
|
|
}
|
|
|
|
|
|
$totCpct = MathZDC($TOTsales, ( ($TOTcalls - 0) - $totDROP) )*100;
|
|
$totCpct = round($totCpct, 2);
|
|
$totCpct = sprintf("%01.2f", $totCpct);
|
|
$totCpct = sprintf("%6s", $totCpct);
|
|
|
|
$ppc = MathZDC($totPOINTS, ( ($TOTcalls - $totOTHER) - $totDROP) );
|
|
$ppc = round($ppc, 2);
|
|
$ppc = sprintf("%01.2f", $ppc);
|
|
$ppc = sprintf("%4s", $ppc);
|
|
|
|
$TOP = MathZDC($totTOP, $TOTsales)*100;
|
|
$TOP = round($TOP, 0);
|
|
$TOP = sprintf("%01.0f", $TOP);
|
|
$TOP = sprintf("%3s", $TOP);
|
|
|
|
$BOT = MathZDC($totBOT, $TOTsales)*100;
|
|
$BOT = round($BOT, 0);
|
|
$BOT = sprintf("%01.0f", $BOT);
|
|
$BOT = sprintf("%3s", $BOT);
|
|
|
|
$TOTagents = sprintf("%6s", $i);
|
|
$TOTcalls = sprintf("%6s", $TOTcalls);
|
|
$totDROP = sprintf("%5s", $totDROP);
|
|
$totOTHER = sprintf("%5s", $totOTHER);
|
|
$TOTsales = sprintf("%5s", $TOTsales);
|
|
|
|
$ASCII_text.="+--------------------------+--------+------+------+------+-------+\n";
|
|
$ASCII_text.="| "._QXZ("TOTAL CLOSERS",13).": $TOTagents | $TOTcalls |$TOTsales |$totDROP |$totOTHER |$totCpct%|\n";
|
|
$ASCII_text.="+--------------------------+--------+------+------+------+-------+\n";
|
|
|
|
$CSV_closer_footer.="\""._QXZ("TOTAL CLOSERS").": $TOTagents\",\"$TOTcalls\",\"$totA1\",\"$totDROP\",\"$totOTHER\",\"$TOTsales\",\"$totCpct%\"\n";
|
|
|
|
# USE THIS FOR multiple graphs, use pipe-delimited array elements, dataset_name|index|link_name
|
|
$multigraph_text="";
|
|
$graph_id++;
|
|
$graph_array=array("FCSC_CALLSdata|1|CALLS|integer|", "FCSC_SALESdata|2|SALES|integer|", "FCSC_DROPSdata|3|DROPS|integer|", "FCSC_OTHERdata|4|OTHER|integer|", "FCSC_CONVPCTdata|5|CONV %|percent|");
|
|
$default_graph="bar"; # Graph that is initally displayed when page loads
|
|
include("graph_color_schemas.inc");
|
|
|
|
$graph_totals_array=array();
|
|
$graph_totals_rawdata=array();
|
|
for ($q=0; $q<count($graph_array); $q++) {
|
|
$graph_info=explode("|", $graph_array[$q]);
|
|
$current_graph_total=0;
|
|
$dataset_name=$graph_info[0];
|
|
$dataset_index=$graph_info[1];
|
|
$dataset_type=$graph_info[3];
|
|
|
|
$JS_text.="var $dataset_name = {\n";
|
|
# $JS_text.="\ttype: \"\",\n";
|
|
# $JS_text.="\t\tdata: {\n";
|
|
$datasets="\t\tdatasets: [\n";
|
|
$datasets.="\t\t\t{\n";
|
|
$datasets.="\t\t\t\tlabel: \"\",\n";
|
|
$datasets.="\t\t\t\tfill: false,\n";
|
|
|
|
$labels="\t\tlabels:[";
|
|
$data="\t\t\t\tdata: [";
|
|
$graphConstantsA="\t\t\t\tbackgroundColor: [";
|
|
$graphConstantsB="\t\t\t\thoverBackgroundColor: [";
|
|
$graphConstantsC="\t\t\t\thoverBorderColor: [";
|
|
for ($d=0; $d<count($graph_stats); $d++) {
|
|
$labels.="\"".preg_replace('/ +/', ' ', $graph_stats[$d][0])."\",";
|
|
$data.="\"".$graph_stats[$d][$dataset_index]."\",";
|
|
$current_graph_total+=$graph_stats[$d][$dataset_index];
|
|
$bgcolor=$backgroundColor[($d%count($backgroundColor))];
|
|
$hbgcolor=$hoverBackgroundColor[($d%count($hoverBackgroundColor))];
|
|
$hbcolor=$hoverBorderColor[($d%count($hoverBorderColor))];
|
|
$graphConstantsA.="\"$bgcolor\",";
|
|
$graphConstantsB.="\"$hbgcolor\",";
|
|
$graphConstantsC.="\"$hbcolor\",";
|
|
}
|
|
$graphConstantsA.="],\n";
|
|
$graphConstantsB.="],\n";
|
|
$graphConstantsC.="],\n";
|
|
$labels=preg_replace('/,$/', '', $labels)."],\n";
|
|
$data=preg_replace('/,$/', '', $data)."],\n";
|
|
|
|
$graph_totals_rawdata[$q]=$current_graph_total;
|
|
switch($dataset_type) {
|
|
case "time":
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL")." - ".sec_convert($current_graph_total, 'H')." </caption>\n";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = Math.round(data.datasets[0].data[tooltipItem.index]); return value.toHHMMSS();}}}, legend: { display: false }},";
|
|
break;
|
|
case "percent":
|
|
$graph_totals_array[$q]="";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = data.datasets[0].data[tooltipItem.index]; return value + '%';}}}, legend: { display: false }},";
|
|
break;
|
|
default:
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL").": $current_graph_total</caption>\n";
|
|
$chart_options="options: { legend: { display: false }},";
|
|
break;
|
|
}
|
|
|
|
$datasets.=$data;
|
|
$datasets.=$graphConstantsA.$graphConstantsB.$graphConstantsC.$graphConstants; # SEE TOP OF SCRIPT
|
|
$datasets.="\t\t\t}\n";
|
|
$datasets.="\t\t]\n";
|
|
$datasets.="\t}\n";
|
|
|
|
$JS_text.=$labels.$datasets;
|
|
# $JS_text.="}\n";
|
|
# $JS_text.="prepChart('$default_graph', $graph_id, $q, $dataset_name);\n";
|
|
$JS_text.="var main_ctx = document.getElementById(\"CanvasID".$graph_id."_".$q."\");\n";
|
|
$JS_text.="var GraphID".$graph_id."_".$q." = new Chart(main_ctx, {type: '$default_graph', $chart_options data: $dataset_name});\n";
|
|
}
|
|
|
|
$graph_count=count($graph_array);
|
|
$graph_title=_QXZ("CLOSER STATS");
|
|
include("graphcanvas.inc");
|
|
$GRAPH_text.=$graphCanvas;
|
|
|
|
|
|
$ENDtime = date("U");
|
|
$RUNtime = ($ENDtime - $STARTtime);
|
|
|
|
if ($report_display_type=="HTML") {
|
|
$HTML_text.=$GRAPH_text;
|
|
}
|
|
else
|
|
{
|
|
$HTML_text.=$ASCII_text;
|
|
}
|
|
|
|
if ($DB) {$HTML_text.="\n"._QXZ("Run Time").": $RUNtime "._QXZ("seconds")."|$db_source\n";}
|
|
|
|
$HTML_text.="</PRE>\n";
|
|
|
|
$HTML_text.="</BODY></HTML>\n";
|
|
|
|
if ($file_download > 0)
|
|
{
|
|
$FILE_TIME = date("Ymd-His");
|
|
$CSVfilename = "FCSTATS_$US$FILE_TIME.csv";
|
|
$CSV_text=$CSV_fronter_header.$CSV_fronter_lines.$CSV_fronter_footer.$CSV_closer_header.$CSV_closer_lines.$CSV_closer_footer;
|
|
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
|
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
|
// We'll be outputting a TXT file
|
|
header('Content-type: application/octet-stream');
|
|
|
|
// It will be called LIST_101_20090209-121212.txt
|
|
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
|
header('Expires: 0');
|
|
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
|
header('Pragma: public');
|
|
ob_clean();
|
|
flush();
|
|
|
|
echo "$CSV_text";
|
|
}
|
|
else
|
|
{
|
|
$JS_onload.="}\n";
|
|
if ($report_display_type=='HTML') {$JS_text.=$JS_onload;}
|
|
$JS_text.="</script>\n";
|
|
|
|
echo $HTML_head;
|
|
require("admin_header.php");
|
|
echo $HTML_text;
|
|
echo $JS_text;
|
|
}
|
|
|
|
#$CSV_report=fopen("fcstats.csv", "w");
|
|
#$CSV_head=preg_replace('/\s+,/', ',', $CSV_fronter_header.$CSV_fronter_lines.$CSV_fronter_footer.$CSV_closer_header.$CSV_closer_lines.$CSV_closer_footer);
|
|
#fwrite($CSV_report, $CSV_head);
|
|
#fclose($CSV_report);
|
|
|
|
|
|
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysqli_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect_mysqli.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
exit;
|
|
|
|
}
|
|
|
|
|
|
?>
|
|
|