mattf
87687bc387
Added Calls Export Utility allowing exporting of call and lead data by defining the following parameters: date range, campaigns, in-groups, statuses, lists and user groups. A flat tab-delimited text file is exported git-svn-id: svn://192.168.202.10@1070 3d104415-ff17-0410-8863-d5cf3c621b8a
444 lines
16 KiB
PHP
444 lines
16 KiB
PHP
<?
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# AST_timeonVDAD.php
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#
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# Copyright (C) 2008 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# live real-time stats for the VICIDIAL Auto-Dialer
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#
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# CHANGES
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#
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# 60620-1037 - Added variable filtering to eliminate SQL injection attack threat
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# - Added required user/pass to gain access to this page
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# 61114-2004 - Changed to display CLOSER and DEFAULT, added trunk shortage
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# 80422-0305 - Added phone login to display, lower font size to 2
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# 81013-2227 - Fixed Remote Agent display bug
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# 90310-1945 - Admin header
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#
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header ("Content-type: text/html; charset=utf-8");
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require("dbconnect.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
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elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
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if (isset($_GET["reset_counter"])) {$reset_counter=$_GET["reset_counter"];}
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elseif (isset($_POST["reset_counter"])) {$reset_counter=$_POST["reset_counter"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["closer_display"])) {$closer_display=$_GET["closer_display"];}
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elseif (isset($_POST["closer_display"])) {$closer_display=$_POST["closer_display"];}
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$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
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$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$auth=$row[0];
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if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
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{
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Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n";
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exit;
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}
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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$epochSIXhoursAGO = ($STARTtime - 21600);
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$timeSIXhoursAGO = date("Y-m-d H:i:s",$epochSIXhoursAGO);
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$reset_counter++;
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if ($reset_counter > 7)
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{
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$reset_counter=0;
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$stmt="update park_log set status='HUNGUP' where hangup_time is not null;";
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# $rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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if ($DB)
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{
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$stmt="delete from park_log where grab_time < '$timeSIXhoursAGO' and (hangup_time is null or hangup_time='');";
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# $rslt=mysql_query($stmt, $link);
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echo "$stmt\n";
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}
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}
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?>
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<HTML>
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<HEAD>
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<?
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echo "<STYLE type=\"text/css\">\n";
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echo "<!--\n";
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if ($closer_display>0)
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{
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$stmt="select group_id,group_color from vicidial_inbound_groups;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$groups_to_print = mysql_num_rows($rslt);
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if ($groups_to_print > 0)
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{
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$g=0;
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while ($g < $groups_to_print)
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{
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$row=mysql_fetch_row($rslt);
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$group_id[$g] = $row[0];
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$group_color[$g] = $row[1];
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echo " .$group_id[$g] {color: black; background-color: $group_color[$g]}\n";
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$g++;
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}
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}
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}
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?>
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.DEAD {color: white; background-color: black}
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.green {color: white; background-color: green}
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.red {color: white; background-color: red}
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.blue {color: white; background-color: blue}
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.purple {color: white; background-color: purple}
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.yellow {color: black; background-color: yellow}
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-->
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</STYLE>
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<?
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echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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echo"<META HTTP-EQUIV=Refresh CONTENT=\"4; URL=$PHP_SELF?server_ip=$server_ip&DB=$DB&reset_counter=$reset_counter&closer_display=$closer_display\">\n";
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echo "<TITLE>VICIDIAL: Time On VDAD</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
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$short_header=1;
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require("admin_header.php");
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echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
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echo "<PRE><FONT SIZE=2>";
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###################################################################################
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###### SERVER INFORMATION
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###################################################################################
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$stmt="select sum(local_trunk_shortage) from vicidial_campaign_server_stats where server_ip='" . mysql_real_escape_string($server_ip) . "';";
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$balanceSHORT = $row[0];
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echo "SERVER: $server_ip\n";
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###################################################################################
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###### TIME ON SYSTEM
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###################################################################################
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if ($closer_display>0) {$closer_display_reverse=0; $closer_reverse_link='DEFAULT';}
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else {$closer_display_reverse=1; $closer_reverse_link='CLOSER';}
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echo "VICIDIAL: Agents Time On Calls $NOW_TIME <a href=\"$PHP_SELF?server_ip=$server_ip&DB=$DB&reset_counter=$reset_counter&closer_display=$closer_display_reverse\">$closer_reverse_link</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a>\n\n";
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if ($closer_display>0)
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{
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echo "+------------+------------+--------+-----------+---------------------+--------+----------+---------+--------------+--------+\n";
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echo "| STATION | PHONE | USER | SESSIONID | CHANNEL | STATUS | CALLTIME | MINUTES | CAMPAIGN | FRONT |\n";
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echo "+------------+------------+--------+-----------+---------------------+--------+----------+---------+--------------+--------+\n";
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}
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else
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{
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echo "+------------+------------+--------+-----------+---------------------+--------+----------+---------+\n";
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echo "| STATION | PHONE | USER | SESSIONID | CHANNEL | STATUS | CALLTIME | MINUTES |\n";
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echo "+------------+------------+--------+-----------+---------------------+--------+----------+---------+\n";
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}
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$stmt="select extension,user,conf_exten,channel,status,last_call_time,UNIX_TIMESTAMP(last_call_time),UNIX_TIMESTAMP(last_call_finish),uniqueid,lead_id from vicidial_live_agents where status NOT IN('PAUSED') and server_ip='" . mysql_real_escape_string($server_ip) . "' order by extension;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$talking_to_print = mysql_num_rows($rslt);
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if ($talking_to_print > 0)
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{
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$i=0;
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while ($i < $talking_to_print)
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{
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$row=mysql_fetch_row($rslt);
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$Sextension[$i] = $row[0];
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$Suser[$i] = $row[1];
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$Ssessionid[$i] = $row[2];
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$Schannel[$i] = $row[3];
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$Sstatus[$i] = $row[4];
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$Sstart_time[$i] = $row[5];
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$Scall_time[$i] = $row[6];
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$Sfinish_time[$i] = $row[7];
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$Suniqueid[$i] = $row[8];
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$Slead_id[$i] = $row[9];
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$i++;
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}
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$i=0;
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while ($i < $talking_to_print)
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{
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$phone[$i]=' ';
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if (eregi("R/",$Sextension[$i]))
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{
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$protocol = 'EXTERNAL';
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$dialplan = eregi_replace('R/',"",$Sextension[$i]);
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$dialplan = eregi_replace("\@.*",'',$dialplan);
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$exten = "dialplan_number='$dialplan'";
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}
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if (eregi("Local/",$Sextension[$i]))
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{
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$protocol = 'EXTERNAL';
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$dialplan = eregi_replace('Local/',"",$Sextension[$i]);
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$dialplan = eregi_replace("\@.*",'',$dialplan);
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$exten = "dialplan_number='$dialplan'";
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}
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if (eregi('SIP/',$Sextension[$i]))
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{
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$protocol = 'SIP';
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$dialplan = eregi_replace('SIP/',"",$Sextension[$i]);
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$dialplan = eregi_replace("-.*",'',$dialplan);
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$exten = "extension='$dialplan'";
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}
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if (eregi('IAX2/',$Sextension[$i]))
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{
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$protocol = 'IAX2';
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$dialplan = eregi_replace('IAX2/',"",$Sextension[$i]);
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$dialplan = eregi_replace("-.*",'',$dialplan);
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$exten = "extension='$dialplan'";
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}
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if (eregi('Zap/',$Sextension[$i]))
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{
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$protocol = 'Zap';
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$dialplan = eregi_replace('Zap/',"",$Sextension[$i]);
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$exten = "extension='$dialplan'";
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}
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$stmt="select login from phones where server_ip='" . mysql_real_escape_string($server_ip) . "' and $exten and protocol='$protocol';";
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$login = $row[0];
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$phone[$i] = sprintf("%-10s", $login);
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if (eregi("READY|PAUSED|CLOSER",$Sstatus[$i]))
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{
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$Schannel[$i]='';
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$Sstart_time[$i]='- WAIT -';
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$Scall_time[$i]=$Sfinish_time[$i];
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}
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$extension[$i] = eregi_replace('Local/',"",$Sextension[$i]);
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$extension[$i] = sprintf("%-10s", $extension[$i]);
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while(strlen($extension[$i])>10) {$extension[$i] = substr("$extension[$i]", 0, -1);}
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$user[$i] = sprintf("%-6s", $Suser[$i]);
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$sessionid[$i] = sprintf("%-9s", $Ssessionid[$i]);
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$channel[$i] = sprintf("%-19s", $Schannel[$i]);
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$cc[$i]=0;
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while ( (strlen($channel[$i]) > 19) and ($cc[$i] < 100) )
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{
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$channel[$i] = eregi_replace(".$","",$channel[$i]);
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$cc[$i]++;
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if (strlen($channel[$i]) <= 19) {$cc[$i]=101;}
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}
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$status[$i] = sprintf("%-6s", $Sstatus[$i]);
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$start_time[$i] = sprintf("%-8s", $Sstart_time[$i]);
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$cd[$i]=0;
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while ( (strlen($start_time[$i]) > 8) and ($cd[$i] < 100) )
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{
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$start_time[$i] = eregi_replace("^.","",$start_time[$i]);
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$cd[$i]++;
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if (strlen($start_time[$i]) <= 8) {$cd[$i]=101;}
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}
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$uniqueid[$i] = $Suniqueid[$i];
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$lead_id[$i] = $Slead_id[$i];
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$closer[$i] = $Suser[$i];
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$call_time_S[$i] = ($STARTtime - $Scall_time[$i]);
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$call_time_M[$i] = ($call_time_S[$i] / 60);
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$call_time_M[$i] = round($call_time_M[$i], 2);
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$call_time_M_int[$i] = intval("$call_time_M[$i]");
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$call_time_SEC[$i] = ($call_time_M[$i] - $call_time_M_int[$i]);
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$call_time_SEC[$i] = ($call_time_SEC[$i] * 60);
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$call_time_SEC[$i] = round($call_time_SEC[$i], 0);
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if ($call_time_SEC[$i] < 10) {$call_time_SEC[$i] = "0$call_time_SEC[$i]";}
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$call_time_MS[$i] = "$call_time_M_int[$i]:$call_time_SEC[$i]";
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$call_time_MS[$i] = sprintf("%7s", $call_time_MS[$i]);
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if ($closer_display<1)
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{
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$G = ''; $EG = '';
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if ($call_time_M_int[$i] >= 5) {$G='<SPAN class="blue"><B>'; $EG='</B></SPAN>';}
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if ($call_time_M_int[$i] >= 10) {$G='<SPAN class="purple"><B>'; $EG='</B></SPAN>';}
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if (eregi("PAUSED",$Sstatus[$i]))
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{
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if ($call_time_M_int >= 1)
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{$i++; continue;}
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else
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{$G='<SPAN class="yellow"><B>'; $EG='</B></SPAN>';}
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}
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$agentcount++;
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echo "| $G$extension[$i]$EG | $G$phone[$i]$EG | $G$user[$i]$EG | $G$sessionid[$i]$EG | $G$channel[$i]$EG | $G$status[$i]$EG | $G$start_time[$i]$EG | $G$call_time_MS[$i]$EG |\n";
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}
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$i++;
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}
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if ($closer_display>0)
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{
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$ext_count = $i;
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$i=0;
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while ($i < $ext_count)
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{
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$stmt="select campaign_id from vicidial_auto_calls where lead_id='$lead_id[$i]' and server_ip='" . mysql_real_escape_string($server_ip) . "';";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$camp_to_print = mysql_num_rows($rslt);
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if ($camp_to_print > 0)
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{
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$row=mysql_fetch_row($rslt);
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$campaign = sprintf("%-12s", $row[0]);
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$camp_color = $row[0];
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}
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else
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{$campaign = 'DEAD '; $camp_color = 'DEAD';}
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if (eregi("READY|PAUSED|CLOSER",$status[$i]))
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{$campaign = ' '; $camp_color = '';}
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$stmt="select user from vicidial_xfer_log where lead_id='$lead_id[$i]' and closer='$closer[$i]' order by call_date desc limit 1;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$xfer_to_print = mysql_num_rows($rslt);
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if ($xfer_to_print > 0)
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{
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$row=mysql_fetch_row($rslt);
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$fronter = sprintf("%-6s", $row[0]);
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}
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else
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{$fronter = ' ';}
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$G = ''; $EG = '';
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$G="<SPAN class=\"$camp_color\"><B>"; $EG='</B></SPAN>';
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# if ($call_time_M_int[$i] >= 5) {$G='<SPAN class="blue"><B>'; $EG='</B></SPAN>';}
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# if ($call_time_M_int[$i] >= 10) {$G='<SPAN class="purple"><B>'; $EG='</B></SPAN>';}
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echo "| $G$extension[$i]$EG | $G$phone[$i]$EG | $G$user[$i]$EG | $G$sessionid[$i]$EG | $G$channel[$i]$EG | $G$status[$i]$EG | $G$start_time[$i]$EG | $G$call_time_MS[$i]$EG | $G$campaign$EG | $G$fronter$EG |\n";
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$i++;
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}
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echo "+------------+------------+--------+-----------+---------------------+--------+----------+---------+--------------+--------+\n";
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echo " $i agents logged in on server $server_ip\n\n";
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# echo " <SPAN class=\"blue\"><B> </SPAN> - 5 minutes or more on call</B>\n";
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# echo " <SPAN class=\"purple\"><B> </SPAN> - Over 10 minutes on call</B>\n";
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}
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else
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{
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echo "+------------+------------+--------+-----------+---------------------+--------+----------+---------+\n";
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echo " $agentcount agents logged in on server $server_ip\n\n";
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echo " <SPAN class=\"yellow\"><B> </SPAN> - Paused agents</B>\n";
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echo " <SPAN class=\"blue\"><B> </SPAN> - 5 minutes or more on call</B>\n";
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echo " <SPAN class=\"purple\"><B> </SPAN> - Over 10 minutes on call</B>\n";
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}
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}
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else
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{
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echo "**************************************************************************************\n";
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echo "**************************************************************************************\n";
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echo "********************************* NO AGENTS ON CALLS *********************************\n";
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echo "**************************************************************************************\n";
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echo "**************************************************************************************\n";
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}
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###################################################################################
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###### OUTBOUND CALLS
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###################################################################################
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#echo "\n\n";
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echo "----------------------------------------------------------------------------------------";
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echo "\n\n";
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echo "VICIDIAL: Time On VDAD TRUNK SHORT: $balanceSHORT $NOW_TIME\n\n";
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echo "+---------------------+--------+--------------+--------------------+----------+---------+\n";
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echo "| CHANNEL | STATUS | CAMPAIGN | PHONE NUMBER | CALLTIME | MINUTES |\n";
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echo "+---------------------+--------+--------------+--------------------+----------+---------+\n";
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$stmt="select channel,status,campaign_id,phone_code,phone_number,call_time,UNIX_TIMESTAMP(call_time) from vicidial_auto_calls where status NOT IN('XFER') and server_ip='" . mysql_real_escape_string($server_ip) . "' order by auto_call_id desc;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$parked_to_print = mysql_num_rows($rslt);
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if ($parked_to_print > 0)
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{
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$i=0;
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while ($i < $parked_to_print)
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{
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$row=mysql_fetch_row($rslt);
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$channel = sprintf("%-19s", $row[0]);
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$cc=0;
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while ( (strlen($channel) > 19) and ($cc < 100) )
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{
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$channel = eregi_replace(".$","",$channel);
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$cc++;
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if (strlen($channel) <= 19) {$cc=101;}
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}
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$start_time = sprintf("%-8s", $row[5]);
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$cd=0;
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while ( (strlen($start_time) > 8) and ($cd < 100) )
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{
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$start_time = eregi_replace("^.","",$start_time);
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$cd++;
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if (strlen($start_time) <= 8) {$cd=101;}
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}
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$status = sprintf("%-6s", $row[1]);
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$campaign = sprintf("%-12s", $row[2]);
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$all_phone = "$row[3]$row[4]";
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$number_dialed = sprintf("%-18s", $all_phone);
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$call_time_S = ($STARTtime - $row[6]);
|
|
|
|
$call_time_M = ($call_time_S / 60);
|
|
$call_time_M = round($call_time_M, 2);
|
|
$call_time_M_int = intval("$call_time_M");
|
|
$call_time_SEC = ($call_time_M - $call_time_M_int);
|
|
$call_time_SEC = ($call_time_SEC * 60);
|
|
$call_time_SEC = round($call_time_SEC, 0);
|
|
if ($call_time_SEC < 10) {$call_time_SEC = "0$call_time_SEC";}
|
|
$call_time_MS = "$call_time_M_int:$call_time_SEC";
|
|
$call_time_MS = sprintf("%7s", $call_time_MS);
|
|
$G = ''; $EG = '';
|
|
if (eregi("LIVE",$status)) {$G='<SPAN class="green"><B>'; $EG='</B></SPAN>';}
|
|
# if ($call_time_M_int >= 6) {$G='<SPAN class="red"><B>'; $EG='</B></SPAN>';}
|
|
|
|
echo "| $G$channel$EG | $G$status$EG | $G$campaign$EG | $G$number_dialed$EG | $G$start_time$EG | $G$call_time_MS$EG |\n";
|
|
|
|
$i++;
|
|
}
|
|
|
|
echo "+---------------------+--------+--------------+--------------------+----------+---------+\n";
|
|
echo " $i calls being placed on server $server_ip\n\n";
|
|
|
|
echo " <SPAN class=\"green\"><B> </SPAN> - LIVE CALL WAITING</B>\n";
|
|
# echo " <SPAN class=\"red\"><B> </SPAN> - Over 5 minutes on hold</B>\n";
|
|
|
|
}
|
|
else
|
|
{
|
|
echo "***************************************************************************************\n";
|
|
echo "***************************************************************************************\n";
|
|
echo "******************************* NO LIVE CALLS WAITING *********************************\n";
|
|
echo "***************************************************************************************\n";
|
|
echo "***************************************************************************************\n";
|
|
}
|
|
|
|
|
|
?>
|
|
</PRE>
|
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</TD></TR></TABLE>
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</BODY></HTML>
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