mattf
97cf629d70
Changed all of the admin scripts from using the PHP ereg functions to preg. This is a requirement for moving to PHP6 where ereg functions are depricated. This will also have the benefit of speeding up those scripts because preg is supposed to be more efficient and faster than ereg. Added recording_id to the available fields for the dispo call url feature Added pause code to the agent_status non-agent api function output git-svn-id: svn://192.168.202.10@1994 3d104415-ff17-0410-8863-d5cf3c621b8a
179 lines
5.8 KiB
PHP
179 lines
5.8 KiB
PHP
<?php
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# QM_live_monitor.php
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#
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# Copyright (C) 2013 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# Script to initiate live monitoring from QueueMetrics link
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#
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# CHANGELOG:
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# 90529-2115 - First Build
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# 130610-1130 - Finalized changing of all ereg instances to preg
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#
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$version = '2.8-2';
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$build = '130610-1130';
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header ("Content-type: text/html; charset=utf-8");
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require("dbconnect.php");
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require("functions.php");
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["campaign"])) {$campaign=$_GET["campaign"];}
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elseif (isset($_POST["campaign"])) {$campaign=$_POST["campaign"];}
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if (isset($_GET["user"])) {$user=$_GET["user"];}
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elseif (isset($_POST["user"])) {$user=$_POST["user"];}
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if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
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elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
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if (isset($_GET["session"])) {$session=$_GET["session"];}
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elseif (isset($_POST["session"])) {$session=$_POST["session"];}
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if (isset($_GET["phone"])) {$phone=$_GET["phone"];}
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elseif (isset($_POST["phone"])) {$phone=$_POST["phone"];}
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if (isset($_GET["type"])) {$type=$_GET["type"];}
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elseif (isset($_POST["type"])) {$type=$_POST["type"];}
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if (isset($_GET["call"])) {$call=$_GET["call"];}
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elseif (isset($_POST["call"])) {$call=$_POST["call"];}
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if (isset($_GET["QMuser"])) {$QMuser=$_GET["QMuser"];}
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elseif (isset($_POST["QMuser"])) {$QMuser=$_POST["QMuser"];}
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if (isset($_GET["extension"])) {$extension=$_GET["extension"];}
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elseif (isset($_POST["extension"])) {$extension=$_POST["extension"];}
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if (isset($_GET["stage"])) {$stage=$_GET["stage"];}
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elseif (isset($_POST["stage"])) {$stage=$_POST["stage"];}
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$ERR=0;
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$ERRstring='';
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#############################################
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##### START QUEUEMETRICS LOGGING LOOKUP #####
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$stmt = "SELECT enable_queuemetrics_logging FROM system_settings;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysql_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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$enable_queuemetrics_logging = $row[0];
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}
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##### END QUEUEMETRICS LOGGING LOOKUP #####
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###########################################
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if ($enable_queuemetrics_logging > 0)
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{
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$stmt = "SELECT user,server_ip,conf_exten,comments FROM vicidial_live_agents where callerid='$call';";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$vla_conf_ct = mysql_num_rows($rslt);
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if ($vla_conf_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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$VLAuser = $row[0];
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$VLAserver_ip = $row[1];
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$VLAconf_exten = $row[2];
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$stmt = "SELECT campaign_id,phone_number,call_type FROM vicidial_auto_calls where callerid='$call';";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$vla_conf_ct = mysql_num_rows($rslt);
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if ($vla_conf_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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$VACcampaign = $row[0];
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$VACphone = $row[1];
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$VACtype = $row[2];
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if ($stage == 'MONITOR')
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{
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$script_name = getenv("SCRIPT_NAME");
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$server_name = getenv("SERVER_NAME");
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$server_port = getenv("SERVER_PORT");
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if (preg_match("/443/i",$server_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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$admDIR = "$HTTPprotocol$server_name$script_name";
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$admDIR = preg_replace('/QM_live_monitor\.php/i', '',$admDIR);
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$monitor_script = 'non_agent_api.php';
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$monitorURL = "$admDIR$monitor_script?source=queuemetrics&function=blind_monitor&user=$user&pass=$call&phone_login=$extension&session_id=$session&server_ip=$server_ip&stage=$stage";
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$monitorCONTENTS = file("$monitorURL");
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if (preg_match('/SUCCESS/i',$monitorCONTENTS[0]))
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{
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echo "<HTML><BODY BGCOLOR=\"E6E6E6\" onLoad=\"javascript:window.close();\">\n";
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}
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else
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{
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echo "<HTML><BODY BGCOLOR=\"E6E6E6\">\n";
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echo "$monitorCONTENTS[0]<BR>\n";
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}
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echo "<!-- $monitorURL -->\n";
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echo "<!-- $monitorCONTENTS[0] -->\n";
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echo "<FORM ACTION=\"$PHP_SELF\" METHOD=POST>\n";
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echo "<INPUT TYPE=BUTTON VALUE=\"Close Window\" onClick=\"javascript:window.close();\">";
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echo "\n";
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echo "</FORM>\n";
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echo "</BODY></HTML>\n";
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exit;
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}
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else
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{
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echo "<HTML><BODY BGCOLOR=\"E6E6E6\">";
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echo "<FORM ACTION=\"$PHP_SELF\" METHOD=POST>\n";
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echo "<INPUT TYPE=HIDDEN NAME=stage VALUE=\"MONITOR\">\n";
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echo "<INPUT TYPE=HIDDEN NAME=campaign VALUE=\"$campaign\">\n";
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echo "<INPUT TYPE=HIDDEN NAME=user VALUE=\"$user\">\n";
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echo "<INPUT TYPE=HIDDEN NAME=server_ip VALUE=\"$server_ip\">\n";
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echo "<INPUT TYPE=HIDDEN NAME=session VALUE=\"$session\">\n";
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echo "<INPUT TYPE=HIDDEN NAME=phone VALUE=\"$phone\">\n";
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echo "<INPUT TYPE=HIDDEN NAME=type VALUE=\"$type\">\n";
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echo "<INPUT TYPE=HIDDEN NAME=call VALUE=\"$call\">\n";
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echo "<INPUT TYPE=HIDDEN NAME=QMuser VALUE=\"$QMuser\">\n";
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echo "Remote Monitor:<BR>";
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echo "<TABLE CELLPADDING=4 CELLSPACING=1 BORDER=2>";
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echo "<TR><TD ALIGN=RIGHT>Agent: </TD><TD>$user</TD></TR>";
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echo "<TR><TD ALIGN=RIGHT>Customer: </TD><TD>$phone</TD></TR>";
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echo "<TR><TD ALIGN=RIGHT>Call Type: </TD><TD>$type</TD></TR>";
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echo "<TR><TD ALIGN=RIGHT>Queue: </TD><TD>$campaign</TD></TR>";
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echo "<TR><TD ALIGN=RIGHT>Extension: </TD>";
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echo "<TD><INPUT TYPE=TEXT NAME=extension SIZE=20 MAXLENGTH=20></TD></TR>\n";
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echo "<TR><TD ALIGN=CENTER COLSPAN=2><INPUT TYPE=BUTTON VALUE=\"Close Window\" onClick=\"javascript:window.close();\">";
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echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT></TD></TR>\n";
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echo "</FORM>";
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echo "</BODY></HTML>";
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exit;
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}
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}
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else
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{
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$ERR++;
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$ERRstring = "Call not found";
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}
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}
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else
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{
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$ERR++;
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$ERRstring = "Agent not found";
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}
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}
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else
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{
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$ERR++;
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$ERRstring = "QueueMetrics is not enabled on this system";
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}
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if ($ERR > 0)
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{
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echo "ERROR: $ERRstring\n";
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echo "<!-- Agent: $user -->\n";
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echo "<!-- Call: $call -->\n";
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exit;
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}
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exit;
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