mattf
97cf629d70
Changed all of the admin scripts from using the PHP ereg functions to preg. This is a requirement for moving to PHP6 where ereg functions are depricated. This will also have the benefit of speeding up those scripts because preg is supposed to be more efficient and faster than ereg. Added recording_id to the available fields for the dispo call url feature Added pause code to the agent_status non-agent api function output git-svn-id: svn://192.168.202.10@1994 3d104415-ff17-0410-8863-d5cf3c621b8a
1498 lines
67 KiB
PHP
1498 lines
67 KiB
PHP
<?php
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# admin_modify_lead.php version 2.8
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#
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# ViciDial database administration modify lead in vicidial_list
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# admin_modify_lead.php
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#
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# this is the administration lead information modifier screen, the administrator
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# just needs to enter the leadID and then they can view and modify the
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# information in the record for that lead
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#
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# Copyright (C) 2013 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 60419-1705 - Added ability to change lead callback record from USERONLY to ANYONE or USERONLY-user
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# 60421-1459 - check GET/POST vars lines with isset to not trigger PHP NOTICES
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# 60609-1112 - Added DNC list addition if status changed to DNC
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# 60619-1539 - Added variable filtering to eliminate SQL injection attack threat
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# 61130-1639 - Added recording_log lookup and list for this lead_id
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# 61201-1136 - Added recording_log user(TSR) display and link
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# 70305-1133 - Changed to default CHECKED modify logs upon status change
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# 70424-1128 - Added campaign-specific statuses, reformatted recordings list
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# 70702-1259 - Added recording location link and truncation
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# 70906-2132 - Added closer_log records display
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# 80428-0144 - UTF8 cleanup
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# 80501-0454 - Added Hangup Reason to logs display
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# 80516-0936 - Cleanup of logging changes, added vicidial_agent_log display
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# 80701-0832 - Changed to allow for altering of main phone number
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# 80805-2106 - Changed comments to TEXTAREA
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# 81210-1529 - Added server recording display options
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# 90309-1829 - Added admin_log logging
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# 90508-0644 - Changed to PHP long tags
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# 90708-1549 - Added phone number dialed to outbound log
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# 90721-1246 - Added rank and owner as vicidial_list fields
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# 90917-2355 - Added extended alt phone entries
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# 100405-1333 - Changed to show logs of non-found leads
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# 100618-0148 - Added Middle name modify and fixes statuses list
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# 100622-0945 - Added field labels
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# 100703-1122 - Added custom fields display/edit
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# 100712-1416 - Added entry_list_id field to vicidial_list to preserve link to custom fields if any
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# 100924-1431 - Added Called Count display
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# 101127-1610 - Added ability to set a scheduled callback date and time
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# 110212-2041 - Added compatibility with definable scheduled callback statuses
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# 110215-1411 - Added display of call notes to log records
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# 110215-1717 - Changed empty lead_id behavior to be add-a-lead functionality
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# 110525-1827 - Added ivr log records display
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# 111103-1533 - Added admin_hide_phone_data and admin_hide_lead_data options
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# 120223-2249 - Removed logging of good login passwords if webroot writable is enabled
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# 120518-1004 - Fix for multi-line comments
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# 120529-1635 - Added User Group Campaign-Lists validation
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# 121116-1411 - Added QC functionality
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# 121130-1033 - Changed scheduled callback user ID field to be 20 characters, issue #467
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# 121222-2145 - Added email log
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# 130123-1940 - Added options.php option to allow display of non-selectable statuses
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# 130610-1049 - Finalized changing of all ereg instances to preg
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#
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require("dbconnect.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["vendor_id"])) {$vendor_id=$_GET["vendor_id"];}
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elseif (isset($_POST["vendor_id"])) {$vendor_id=$_POST["vendor_id"];}
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if (isset($_GET["phone"])) {$phone=$_GET["phone"];}
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elseif (isset($_POST["phone"])) {$phone=$_POST["phone"];}
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if (isset($_GET["old_phone"])) {$old_phone=$_GET["old_phone"];}
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elseif (isset($_POST["old_phone"])) {$old_phone=$_POST["old_phone"];}
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if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
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elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
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if (isset($_GET["title"])) {$title=$_GET["title"];}
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elseif (isset($_POST["title"])) {$title=$_POST["title"];}
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if (isset($_GET["first_name"])) {$first_name=$_GET["first_name"];}
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elseif (isset($_POST["first_name"])) {$first_name=$_POST["first_name"];}
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if (isset($_GET["middle_initial"])) {$middle_initial=$_GET["middle_initial"];}
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elseif (isset($_POST["middle_initial"])) {$middle_initial=$_POST["middle_initial"];}
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if (isset($_GET["last_name"])) {$last_name=$_GET["last_name"];}
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elseif (isset($_POST["last_name"])) {$last_name=$_POST["last_name"];}
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if (isset($_GET["phone_number"])) {$phone_number=$_GET["phone_number"];}
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elseif (isset($_POST["phone_number"])) {$phone_number=$_POST["phone_number"];}
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if (isset($_GET["end_call"])) {$end_call=$_GET["end_call"];}
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elseif (isset($_POST["end_call"])) {$end_call=$_POST["end_call"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["dispo"])) {$dispo=$_GET["dispo"];}
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elseif (isset($_POST["dispo"])) {$dispo=$_POST["dispo"];}
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if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];}
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elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];}
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if (isset($_GET["campaign_id"])) {$campaign_id=$_GET["campaign_id"];}
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elseif (isset($_POST["campaign_id"])) {$campaign_id=$_POST["campaign_id"];}
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if (isset($_GET["phone_code"])) {$phone_code=$_GET["phone_code"];}
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elseif (isset($_POST["phone_code"])) {$phone_code=$_POST["phone_code"];}
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if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
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elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
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if (isset($_GET["extension"])) {$extension=$_GET["extension"];}
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elseif (isset($_POST["extension"])) {$extension=$_POST["extension"];}
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if (isset($_GET["channel"])) {$channel=$_GET["channel"];}
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elseif (isset($_POST["channel"])) {$channel=$_POST["channel"];}
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if (isset($_GET["call_began"])) {$call_began=$_GET["call_began"];}
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elseif (isset($_POST["call_began"])) {$call_began=$_POST["call_began"];}
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if (isset($_GET["parked_time"])) {$parked_time=$_GET["parked_time"];}
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elseif (isset($_POST["parked_time"])) {$parked_time=$_POST["parked_time"];}
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if (isset($_GET["tsr"])) {$tsr=$_GET["tsr"];}
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elseif (isset($_POST["tsr"])) {$tsr=$_POST["tsr"];}
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if (isset($_GET["address1"])) {$address1=$_GET["address1"];}
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elseif (isset($_POST["address1"])) {$address1=$_POST["address1"];}
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if (isset($_GET["address2"])) {$address2=$_GET["address2"];}
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elseif (isset($_POST["address2"])) {$address2=$_POST["address2"];}
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if (isset($_GET["address3"])) {$address3=$_GET["address3"];}
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elseif (isset($_POST["address3"])) {$address3=$_POST["address3"];}
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if (isset($_GET["city"])) {$city=$_GET["city"];}
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elseif (isset($_POST["city"])) {$city=$_POST["city"];}
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if (isset($_GET["state"])) {$state=$_GET["state"];}
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elseif (isset($_POST["state"])) {$state=$_POST["state"];}
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if (isset($_GET["postal_code"])) {$postal_code=$_GET["postal_code"];}
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elseif (isset($_POST["postal_code"])) {$postal_code=$_POST["postal_code"];}
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if (isset($_GET["province"])) {$province=$_GET["province"];}
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elseif (isset($_POST["province"])) {$province=$_POST["province"];}
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if (isset($_GET["country_code"])) {$country_code=$_GET["country_code"];}
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elseif (isset($_POST["country_code"])) {$country_code=$_POST["country_code"];}
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if (isset($_GET["alt_phone"])) {$alt_phone=$_GET["alt_phone"];}
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elseif (isset($_POST["alt_phone"])) {$alt_phone=$_POST["alt_phone"];}
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if (isset($_GET["email"])) {$email=$_GET["email"];}
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elseif (isset($_POST["email"])) {$email=$_POST["email"];}
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if (isset($_GET["security"])) {$security=$_GET["security"];}
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elseif (isset($_POST["security"])) {$security=$_POST["security"];}
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if (isset($_GET["comments"])) {$comments=$_GET["comments"];}
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elseif (isset($_POST["comments"])) {$comments=$_POST["comments"];}
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if (isset($_GET["status"])) {$status=$_GET["status"];}
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elseif (isset($_POST["status"])) {$status=$_POST["status"];}
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if (isset($_GET["rank"])) {$rank=$_GET["rank"];}
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elseif (isset($_POST["rank"])) {$rank=$_POST["rank"];}
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if (isset($_GET["owner"])) {$owner=$_GET["owner"];}
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elseif (isset($_POST["owner"])) {$owner=$_POST["owner"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["CBchangeUSERtoANY"])) {$CBchangeUSERtoANY=$_GET["CBchangeUSERtoANY"];}
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elseif (isset($_POST["CBchangeUSERtoANY"])) {$CBchangeUSERtoANY=$_POST["CBchangeUSERtoANY"];}
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if (isset($_GET["CBchangeUSERtoUSER"])) {$CBchangeUSERtoUSER=$_GET["CBchangeUSERtoUSER"];}
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elseif (isset($_POST["CBchangeUSERtoUSER"])) {$CBchangeUSERtoUSER=$_POST["CBchangeUSERtoUSER"];}
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if (isset($_GET["CBchangeANYtoUSER"])) {$CBchangeANYtoUSER=$_GET["CBchangeANYtoUSER"];}
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elseif (isset($_POST["CBchangeANYtoUSER"])) {$CBchangeANYtoUSER=$_POST["CBchangeANYtoUSER"];}
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if (isset($_GET["CBchangeDATE"])) {$CBchangeDATE=$_GET["CBchangeDATE"];}
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elseif (isset($_POST["CBchangeDATE"])) {$CBchangeDATE=$_POST["CBchangeDATE"];}
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if (isset($_GET["callback_id"])) {$callback_id=$_GET["callback_id"];}
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elseif (isset($_POST["callback_id"])) {$callback_id=$_POST["callback_id"];}
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if (isset($_GET["CBuser"])) {$CBuser=$_GET["CBuser"];}
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elseif (isset($_POST["CBuser"])) {$CBuser=$_POST["CBuser"];}
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if (isset($_GET["modify_logs"])) {$modify_logs=$_GET["modify_logs"];}
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elseif (isset($_POST["modify_logs"])) {$modify_logs=$_POST["modify_logs"];}
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if (isset($_GET["modify_closer_logs"])) {$modify_closer_logs=$_GET["modify_closer_logs"];}
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elseif (isset($_POST["modify_closer_logs"])) {$modify_closer_logs=$_POST["modify_closer_logs"];}
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if (isset($_GET["modify_agent_logs"])) {$modify_agent_logs=$_GET["modify_agent_logs"];}
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elseif (isset($_POST["modify_agent_logs"])) {$modify_agent_logs=$_POST["modify_agent_logs"];}
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if (isset($_GET["add_closer_record"])) {$add_closer_record=$_GET["add_closer_record"];}
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elseif (isset($_POST["add_closer_record"])) {$add_closer_record=$_POST["add_closer_record"];}
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if (isset($_POST["appointment_date"])) {$appointment_date=$_POST["appointment_date"];}
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elseif (isset($_GET["appointment_date"])) {$appointment_date=$_GET["appointment_date"];}
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if (isset($_POST["appointment_time"])) {$appointment_time=$_POST["appointment_time"];}
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elseif (isset($_GET["appointment_time"])) {$appointment_time=$_GET["appointment_time"];}
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if (isset($_GET["CBstatus"])) {$CBstatus=$_GET["CBstatus"];}
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elseif (isset($_POST["CBstatus"])) {$CBstatus=$_POST["CBstatus"];}
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/','',$PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/','',$PHP_AUTH_PW);
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$STARTtime = date("U");
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$TODAY = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$nonselectable_statuses=0;
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if (file_exists('options.php'))
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{
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require('options.php');
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}
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$selectableSQL = "where selectable='Y'";
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$selectableSQLand = "and selectable='Y'";
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if ($nonselectable_statuses > 0)
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{$selectableSQL=''; $selectableSQLand='';}
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,custom_fields_enabled,webroot_writable,allow_emails FROM system_settings;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysql_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysql_fetch_row($rslt);
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$non_latin = $row[0];
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$custom_fields_enabled = $row[1];
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$webroot_writable = $row[2];
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$allow_emails = $row[3];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/','',$PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/','',$PHP_AUTH_PW);
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$old_phone = preg_replace('/[^0-9]/','',$old_phone);
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$phone_number = preg_replace('/[^0-9]/','',$phone_number);
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$alt_phone = preg_replace('/[^0-9]/','',$alt_phone);
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} # end of non_latin
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else
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{
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$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
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}
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if (strlen($phone_number)<6) {$phone_number=$old_phone;}
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and modify_leads='1';";
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if ($DB) {echo "|$stmt|\n";}
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if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$auth=$row[0];
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if ($webroot_writable > 0)
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{$fp = fopen ("./project_auth_entries.txt", "a");}
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$date = date("r");
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$ip = getenv("REMOTE_ADDR");
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$browser = getenv("HTTP_USER_AGENT");
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if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
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{
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Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n";
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exit;
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}
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else
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{
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if($auth>0)
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{
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$stmt="SELECT full_name,modify_leads,admin_hide_lead_data,admin_hide_phone_data,user_group,user_level from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW'";
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$LOGfullname = $row[0];
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$LOGmodify_leads = $row[1];
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$LOGadmin_hide_lead_data = $row[2];
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$LOGadmin_hide_phone_data = $row[3];
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$LOGuser_group = $row[4];
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$LOGuser_level = $row[5];
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if ($webroot_writable > 0)
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{
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fwrite ($fp, "VICIDIAL|GOOD|$date|$PHP_AUTH_USER|XXXX|$ip|$browser|$LOGfullname|\n");
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fclose($fp);
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}
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}
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else
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{
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if ($webroot_writable > 0)
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{
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fwrite ($fp, "VICIDIAL|FAIL|$date|$PHP_AUTH_USER|XXXX|$ip|$browser|\n");
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fclose($fp);
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}
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}
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}
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$LOGallowed_listsSQL='';
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$stmt="SELECT allowed_campaigns from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {$HTML_text.="|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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if (!preg_match('/\-ALL/i', $LOGallowed_campaigns))
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{
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$rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns);
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$rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL);
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$LOGallowed_campaignsSQL = "and campaign_id IN('$rawLOGallowed_campaignsSQL')";
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$whereLOGallowed_campaignsSQL = "where campaign_id IN('$rawLOGallowed_campaignsSQL')";
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$stmt="SELECT list_id from vicidial_lists $whereLOGallowed_campaignsSQL;";
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$rslt=mysql_query($stmt, $link);
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$lists_to_print = mysql_num_rows($rslt);
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$o=0;
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while ($lists_to_print > $o)
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{
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$rowx=mysql_fetch_row($rslt);
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$camp_lists .= "'$rowx[0]',";
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$o++;
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}
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$camp_lists = preg_replace('/.$/i','',$camp_lists);;
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if (strlen($camp_lists)<2) {$camp_lists="''";}
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$LOGallowed_listsSQL = "and list_id IN($camp_lists)";
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$whereLOGallowed_listsSQL = "where list_id IN($camp_lists)";
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}
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$label_title = 'Title';
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$label_first_name = 'First';
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$label_middle_initial = 'MI';
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$label_last_name = 'Last';
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$label_address1 = 'Address1';
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$label_address2 = 'Address2';
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$label_address3 = 'Address3';
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$label_city = 'City';
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$label_state = 'State';
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$label_province = 'Province';
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$label_postal_code = 'Postal Code';
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$label_vendor_lead_code = 'Vendor ID';
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$label_gender = 'Gender';
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$label_phone_number = 'Phone';
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$label_phone_code = 'DialCode';
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$label_alt_phone = 'Alt. Phone';
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$label_security_phrase = 'Show';
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$label_email = 'Email';
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$label_comments = 'Comments';
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### find any custom field labels
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$stmt="SELECT label_title,label_first_name,label_middle_initial,label_last_name,label_address1,label_address2,label_address3,label_city,label_state,label_province,label_postal_code,label_vendor_lead_code,label_gender,label_phone_number,label_phone_code,label_alt_phone,label_security_phrase,label_email,label_comments from system_settings;";
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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if (strlen($row[0])>0) {$label_title = $row[0];}
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if (strlen($row[1])>0) {$label_first_name = $row[1];}
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if (strlen($row[2])>0) {$label_middle_initial = $row[2];}
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if (strlen($row[3])>0) {$label_last_name = $row[3];}
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if (strlen($row[4])>0) {$label_address1 = $row[4];}
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if (strlen($row[5])>0) {$label_address2 = $row[5];}
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if (strlen($row[6])>0) {$label_address3 = $row[6];}
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if (strlen($row[7])>0) {$label_city = $row[7];}
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if (strlen($row[8])>0) {$label_state = $row[8];}
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if (strlen($row[9])>0) {$label_province = $row[9];}
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if (strlen($row[10])>0) {$label_postal_code = $row[10];}
|
|
if (strlen($row[11])>0) {$label_vendor_lead_code = $row[11];}
|
|
if (strlen($row[12])>0) {$label_gender = $row[12];}
|
|
if (strlen($row[13])>0) {$label_phone_number = $row[13];}
|
|
if (strlen($row[14])>0) {$label_phone_code = $row[14];}
|
|
if (strlen($row[15])>0) {$label_alt_phone = $row[15];}
|
|
if (strlen($row[16])>0) {$label_security_phrase = $row[16];}
|
|
if (strlen($row[17])>0) {$label_email = $row[17];}
|
|
if (strlen($row[18])>0) {$label_comments = $row[18];}
|
|
|
|
|
|
### find out if status(dispo) is a scheduled callback status
|
|
$scheduled_callback='';
|
|
$stmt="SELECT scheduled_callback from vicidial_statuses where status='$dispo';";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$scb_count_to_print = mysql_num_rows($rslt);
|
|
if ($scb_count_to_print > 0)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (strlen($row[0])>0) {$scheduled_callback = $row[0];}
|
|
}
|
|
$stmt="SELECT scheduled_callback from vicidial_campaign_statuses where status='$dispo';";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$scb_count_to_print = mysql_num_rows($rslt);
|
|
if ($scb_count_to_print > 0)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (strlen($row[0])>0) {$scheduled_callback = $row[0];}
|
|
}
|
|
|
|
?>
|
|
<html>
|
|
<head>
|
|
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
|
|
<title>ADMINISTRATION: Lead record modification</title>
|
|
<script language="JavaScript" src="calendar_db.js"></script>
|
|
<link rel="stylesheet" href="calendar.css">
|
|
</head>
|
|
<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
|
|
<CENTER><FONT FACE="Courier" COLOR=BLACK SIZE=3>
|
|
<?php
|
|
echo "<a href=\"./admin.php?ADD=100\">ADMINISTRATION</a>: Lead record modification<BR>\n";
|
|
|
|
if ($lead_id == 'NEW')
|
|
{
|
|
$comments = preg_replace("/\n/",'!N',$comments);
|
|
$comments = preg_replace("/\r/",'',$comments);
|
|
$stmt="INSERT INTO vicidial_list set status='" . mysql_real_escape_string($status) . "',title='" . mysql_real_escape_string($title) . "',first_name='" . mysql_real_escape_string($first_name) . "',middle_initial='" . mysql_real_escape_string($middle_initial) . "',last_name='" . mysql_real_escape_string($last_name) . "',address1='" . mysql_real_escape_string($address1) . "',address2='" . mysql_real_escape_string($address2) . "',address3='" . mysql_real_escape_string($address3) . "',city='" . mysql_real_escape_string($city) . "',state='" . mysql_real_escape_string($state) . "',province='" . mysql_real_escape_string($province) . "',postal_code='" . mysql_real_escape_string($postal_code) . "',country_code='" . mysql_real_escape_string($country_code) . "',alt_phone='" . mysql_real_escape_string($alt_phone) . "',phone_number='$phone_number',phone_code='$phone_code',email='" . mysql_real_escape_string($email) . "',security_phrase='" . mysql_real_escape_string($security) . "',comments='" . mysql_real_escape_string($comments) . "',rank='" . mysql_real_escape_string($rank) . "',owner='" . mysql_real_escape_string($owner) . "',vendor_lead_code='" . mysql_real_escape_string($vendor_id) . "', list_id='" . mysql_real_escape_string($list_id) . "'";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$affected_rows = mysql_affected_rows($link);
|
|
if ($affected_rows > 0)
|
|
{
|
|
$lead_id = mysql_insert_id($link);
|
|
echo "Lead has been added: $lead_id<BR><BR>\n";
|
|
$end_call=0;
|
|
}
|
|
else
|
|
{echo "ERROR: Lead not added, please go back and look at what you entered<BR><BR>\n";}
|
|
}
|
|
else
|
|
{
|
|
$stmt="SELECT count(*) from vicidial_list where lead_id='" . mysql_real_escape_string($lead_id) . "'";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysql_fetch_row($rslt);
|
|
$lead_exists = $row[0];
|
|
|
|
$stmt="SELECT count(*) from vicidial_list where lead_id='" . mysql_real_escape_string($lead_id) . "' $LOGallowed_listsSQL";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysql_fetch_row($rslt);
|
|
$lead_count = $row[0];
|
|
if ( ($lead_exists > 0) and ($lead_count < 1) )
|
|
{
|
|
echo "lead does not exist\n";
|
|
exit;
|
|
}
|
|
}
|
|
|
|
if (strlen($lead_id) < 1)
|
|
{$lead_id = 'NEW';}
|
|
|
|
if ($end_call > 0)
|
|
{
|
|
$comments = preg_replace("/\n/",'!N',$comments);
|
|
$comments = preg_replace("/\r/",'',$comments);
|
|
### update the lead record in the vicidial_list table
|
|
$stmt="UPDATE vicidial_list set status='" . mysql_real_escape_string($status) . "',title='" . mysql_real_escape_string($title) . "',first_name='" . mysql_real_escape_string($first_name) . "',middle_initial='" . mysql_real_escape_string($middle_initial) . "',last_name='" . mysql_real_escape_string($last_name) . "',address1='" . mysql_real_escape_string($address1) . "',address2='" . mysql_real_escape_string($address2) . "',address3='" . mysql_real_escape_string($address3) . "',city='" . mysql_real_escape_string($city) . "',state='" . mysql_real_escape_string($state) . "',province='" . mysql_real_escape_string($province) . "',postal_code='" . mysql_real_escape_string($postal_code) . "',country_code='" . mysql_real_escape_string($country_code) . "',alt_phone='" . mysql_real_escape_string($alt_phone) . "',phone_number='$phone_number',phone_code='$phone_code',email='" . mysql_real_escape_string($email) . "',security_phrase='" . mysql_real_escape_string($security) . "',comments='" . mysql_real_escape_string($comments) . "',rank='" . mysql_real_escape_string($rank) . "',owner='" . mysql_real_escape_string($owner) . "',vendor_lead_code='" . mysql_real_escape_string($vendor_id) . "' where lead_id='" . mysql_real_escape_string($lead_id) . "'";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "information modified<BR><BR>\n";
|
|
echo "<a href=\"$PHP_SELF?lead_id=$lead_id&DB=$DB\">Go back to the lead modification page</a><BR><BR>\n";
|
|
echo "<form><input type=button value=\"Close This Window\" onClick=\"javascript:window.close();\"></form>\n";
|
|
|
|
### LOG INSERTION Admin Log Table ###
|
|
$SQL_log = "$stmt|";
|
|
$SQL_log = preg_replace('/;/', '', $SQL_log);
|
|
$SQL_log = addslashes($SQL_log);
|
|
$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$PHP_AUTH_USER', ip_address='$ip', event_section='LEADS', event_type='MODIFY', record_id='$lead_id', event_code='ADMIN MODIFY LEAD', event_sql=\"$SQL_log\", event_notes='';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
if ( ($dispo != $status) and ($dispo == 'CBHOLD') )
|
|
{
|
|
### inactivate vicidial_callbacks record for this lead
|
|
$stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysql_real_escape_string($lead_id) . "' and status='ACTIVE';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record inactivated: $lead_id<BR>\n";
|
|
}
|
|
if ( ($dispo != $status) and ( ($dispo == 'CALLBK') or ($scheduled_callback == 'Y') ) )
|
|
{
|
|
### inactivate vicidial_callbacks record for this lead
|
|
$stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysql_real_escape_string($lead_id) . "' and status IN('ACTIVE','LIVE');";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record inactivated: $lead_id<BR>\n";
|
|
}
|
|
|
|
if ( ($dispo != $status) and ($status == 'CBHOLD') )
|
|
{
|
|
### find any vicidial_callback records for this lead
|
|
$stmt="select callback_id from vicidial_callbacks where lead_id='" . mysql_real_escape_string($lead_id) . "' and status IN('ACTIVE','LIVE') order by callback_id desc LIMIT 1;";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$CBM_to_print = mysql_num_rows($rslt);
|
|
if ($CBM_to_print > 0)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
$callback_id = $rowx[0];
|
|
}
|
|
else
|
|
{
|
|
$tomorrow = date("Y-m-d", mktime(date("H"),date("i"),date("s"),date("m"),date("d")+1,date("Y")));
|
|
|
|
$stmt="INSERT INTO vicidial_callbacks SET lead_id='" . mysql_real_escape_string($lead_id) . "',recipient='ANYONE',status='ACTIVE',user='$PHP_AUTH_USER',user_group='ADMIN',list_id='" . mysql_real_escape_string($list_id) . "',callback_time='$tomorrow 12:00:00',entry_time='$NOW_TIME',comments='',campaign_id='" . mysql_real_escape_string($campaign_id) . "';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>Scheduled Callback added: $lead_id - $phone_number<BR>\n";
|
|
}
|
|
}
|
|
|
|
|
|
if ( ($dispo != $status) and ($status == 'DNC') )
|
|
{
|
|
### add lead to the internal DNC list
|
|
$stmt="INSERT INTO vicidial_dnc (phone_number) values('" . mysql_real_escape_string($phone_number) . "');";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>Lead added to DNC List: $lead_id - $phone_number<BR>\n";
|
|
}
|
|
### update last record in vicidial_log table
|
|
if (($dispo != $status) and ($modify_logs > 0))
|
|
{
|
|
$stmt="UPDATE vicidial_log set status='" . mysql_real_escape_string($status) . "' where lead_id='" . mysql_real_escape_string($lead_id) . "' order by call_date desc limit 1";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
}
|
|
|
|
### update last record in vicidial_closer_log table
|
|
if (($dispo != $status) and ($modify_closer_logs > 0))
|
|
{
|
|
$stmt="UPDATE vicidial_closer_log set status='" . mysql_real_escape_string($status) . "' where lead_id='" . mysql_real_escape_string($lead_id) . "' order by call_date desc limit 1";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
}
|
|
|
|
### update last record in vicidial_agent_log table
|
|
if (($dispo != $status) and ($modify_agent_logs > 0))
|
|
{
|
|
$stmt="UPDATE vicidial_agent_log set status='" . mysql_real_escape_string($status) . "' where lead_id='" . mysql_real_escape_string($lead_id) . "' order by agent_log_id desc limit 1";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
}
|
|
|
|
if ($add_closer_record > 0)
|
|
{
|
|
$comments = preg_replace("/\n/",'!N',$comments);
|
|
$comments = preg_replace("/\r/",'',$comments);
|
|
### insert a NEW record to the vicidial_closer_log table
|
|
$stmt="INSERT INTO vicidial_closer_log (lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed) values('" . mysql_real_escape_string($lead_id) . "','" . mysql_real_escape_string($list_id) . "','" . mysql_real_escape_string($campaign_id) . "','" . mysql_real_escape_string($parked_time) . "','$NOW_TIME','$STARTtime','1','" . mysql_real_escape_string($status) . "','" . mysql_real_escape_string($phone_code) . "','" . mysql_real_escape_string($phone_number) . "','$PHP_AUTH_USER','" . mysql_real_escape_string($comments) . "','Y')";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
}
|
|
|
|
|
|
}
|
|
else
|
|
{
|
|
|
|
if ($CBchangeUSERtoANY == 'YES')
|
|
{
|
|
### set vicidial_callbacks record to an ANYONE callback for this lead
|
|
$stmt="UPDATE vicidial_callbacks set recipient='ANYONE' where callback_id='" . mysql_real_escape_string($callback_id) . "';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record changed to ANYONE<BR>\n";
|
|
}
|
|
if ($CBchangeUSERtoUSER == 'YES')
|
|
{
|
|
### set vicidial_callbacks record to a different USERONLY callback record for this lead
|
|
$stmt="UPDATE vicidial_callbacks set user='" . mysql_real_escape_string($CBuser) . "' where callback_id='" . mysql_real_escape_string($callback_id) . "';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record user changed to $CBuser<BR>\n";
|
|
}
|
|
if ($CBchangeANYtoUSER == 'YES')
|
|
{
|
|
### set vicidial_callbacks record to an USERONLY callback for this lead
|
|
$stmt="UPDATE vicidial_callbacks set user='" . mysql_real_escape_string($CBuser) . "',recipient='USERONLY' where callback_id='" . mysql_real_escape_string($callback_id) . "';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record changed to USERONLY, user: $CBuser<BR>\n";
|
|
}
|
|
|
|
if ($CBchangeDATE == 'YES')
|
|
{
|
|
$comments = preg_replace("/\n/",' ',$comments);
|
|
$comments = preg_replace("/\r/",'',$comments);
|
|
### change date/time of vicidial_callbacks record for this lead
|
|
$stmt="UPDATE vicidial_callbacks set callback_time='" . mysql_real_escape_string($appointment_date) . " " . mysql_real_escape_string($appointment_time) . "',comments='" . mysql_real_escape_string($comments) . "',lead_status='" . mysql_real_escape_string($CBstatus) . "' where callback_id='" . mysql_real_escape_string($callback_id) . "';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
|
|
echo "<BR>vicidial_callback record changed to $appointment_date $appointment_time $CBstatus<BR>\n";
|
|
}
|
|
|
|
|
|
$stmt="SELECT count(*) from vicidial_list where lead_id='" . mysql_real_escape_string($lead_id) . "'";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysql_fetch_row($rslt);
|
|
$lead_count = $row[0];
|
|
|
|
if ($lead_count > 0)
|
|
{
|
|
##### grab vicidial_list_alt_phones records #####
|
|
$stmt="select phone_code,phone_number,alt_phone_note,alt_phone_count,active from vicidial_list_alt_phones where lead_id='" . mysql_real_escape_string($lead_id) . "' order by alt_phone_count limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$alts_to_print = mysql_num_rows($rslt);
|
|
|
|
$c=0;
|
|
$alts_output = '';
|
|
while ($alts_to_print > $c)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (preg_match("/1$|3$|5$|7$|9$/i", $c))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$c++;
|
|
$alts_output .= "<tr $bgcolor>";
|
|
$alts_output .= "<td><font size=1>$c</td>";
|
|
$alts_output .= "<td><font size=2>$row[0] $row[1]</td>";
|
|
$alts_output .= "<td align=left><font size=2> $row[2]</td>\n";
|
|
$alts_output .= "<td align=left><font size=2> $row[3]</td>\n";
|
|
$alts_output .= "<td align=left><font size=2> $row[4] </td></tr>\n";
|
|
}
|
|
|
|
}
|
|
else
|
|
{
|
|
echo "lead lookup FAILED for lead_id $lead_id $NOW_TIME\n<BR><BR>\n";
|
|
# echo "<a href=\"$PHP_SELF\">Close this window</a>\n<BR><BR>\n";
|
|
}
|
|
|
|
##### grab vicidial_log records #####
|
|
$stmt="select uniqueid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,user_group,term_reason,alt_dial from vicidial_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by uniqueid desc limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$logs_to_print = mysql_num_rows($rslt);
|
|
|
|
$u=0;
|
|
$call_log = '';
|
|
$log_campaign = '';
|
|
while ($logs_to_print > $u)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (strlen($log_campaign)<1) {$log_campaign = $row[3];}
|
|
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$u++;
|
|
$call_log .= "<tr $bgcolor>";
|
|
$call_log .= "<td><font size=1>$u</td>";
|
|
$call_log .= "<td><font size=2>$row[4]</td>";
|
|
$call_log .= "<td align=left><font size=2> $row[7]</td>\n";
|
|
$call_log .= "<td align=left><font size=2> $row[8]</td>\n";
|
|
$call_log .= "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[11]\" target=\"_blank\">$row[11]</A> </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[3] </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[2] </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[1] </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[15] </td>\n";
|
|
$call_log .= "<td align=right><font size=2> $row[10] </td></tr>\n";
|
|
|
|
$stmtA="SELECT call_notes FROM vicidial_call_notes WHERE lead_id='" . mysql_real_escape_string($lead_id) . "' and vicidial_id='$row[0]';";
|
|
$rsltA=mysql_query($stmtA, $link);
|
|
$out_notes_to_print = mysql_num_rows($rslt);
|
|
if ($out_notes_to_print > 0)
|
|
{
|
|
$rowA=mysql_fetch_row($rsltA);
|
|
if (strlen($rowA[0]) > 0)
|
|
{
|
|
$call_log .= "<TR>";
|
|
$call_log .= "<td></td>";
|
|
$call_log .= "<TD $bgcolor COLSPAN=9><font style=\"font-size:11px;font-family:sans-serif;\"> NOTES: $rowA[0] </font></TD>";
|
|
$call_log .= "</TR>";
|
|
}
|
|
}
|
|
|
|
$campaign_id = $row[3];
|
|
}
|
|
|
|
##### grab vicidial_agent_log records #####
|
|
$stmt="select agent_log_id,user,server_ip,event_time,lead_id,campaign_id,pause_epoch,pause_sec,wait_epoch,wait_sec,talk_epoch,talk_sec,dispo_epoch,dispo_sec,status,user_group,comments,sub_status from vicidial_agent_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by agent_log_id desc limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$Alogs_to_print = mysql_num_rows($rslt);
|
|
|
|
$y=0;
|
|
$agent_log = '';
|
|
$Alog_campaign = '';
|
|
while ($Alogs_to_print > $y)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (strlen($Alog_campaign)<1) {$Alog_campaign = $row[5];}
|
|
if (preg_match("/1$|3$|5$|7$|9$/i", $y))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$y++;
|
|
$agent_log .= "<tr $bgcolor>";
|
|
$agent_log .= "<td><font size=1>$y</td>";
|
|
$agent_log .= "<td><font size=2>$row[3]</td>";
|
|
$agent_log .= "<td align=left><font size=2> $row[5]</td>\n";
|
|
$agent_log .= "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[1]\" target=\"_blank\">$row[1]</A> </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[7]</td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[9] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[11] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[13] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[14] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[15] </td>\n";
|
|
$agent_log .= "<td align=right><font size=2> $row[17] </td></tr>\n";
|
|
|
|
$campaign_id = $row[5];
|
|
}
|
|
|
|
##### grab vicidial_closer_log records #####
|
|
$stmt="select closecallid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,queue_seconds,user_group,xfercallid,term_reason,uniqueid,agent_only from vicidial_closer_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by closecallid desc limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$Clogs_to_print = mysql_num_rows($rslt);
|
|
|
|
$y=0;
|
|
$closer_log = '';
|
|
$Clog_campaign = '';
|
|
while ($Clogs_to_print > $y)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (strlen($Clog_campaign)<1) {$Clog_campaign = $row[3];}
|
|
if (preg_match("/1$|3$|5$|7$|9$/i", $y))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$y++;
|
|
$closer_log .= "<tr $bgcolor>";
|
|
$closer_log .= "<td><font size=1>$y</td>";
|
|
$closer_log .= "<td><font size=2>$row[4]</td>";
|
|
$closer_log .= "<td align=left><font size=2> $row[7]</td>\n";
|
|
$closer_log .= "<td align=left><font size=2> $row[8]</td>\n";
|
|
$closer_log .= "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[11]\" target=\"_blank\">$row[11]</A> </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[3] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[2] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[1] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[14] </td>\n";
|
|
$closer_log .= "<td align=right><font size=2> $row[17] </td></tr>\n";
|
|
|
|
$stmtA="SELECT call_notes FROM vicidial_call_notes WHERE lead_id='" . mysql_real_escape_string($lead_id) . "' and vicidial_id='$row[0]';";
|
|
$rsltA=mysql_query($stmtA, $link);
|
|
$in_notes_to_print = mysql_num_rows($rslt);
|
|
if ($in_notes_to_print > 0)
|
|
{
|
|
$rowA=mysql_fetch_row($rsltA);
|
|
if (strlen($rowA[0]) > 0)
|
|
{
|
|
$closer_log .= "<TR>";
|
|
$closer_log .= "<td></td>";
|
|
$closer_log .= "<TD $bgcolor COLSPAN=9><font style=\"font-size:11px;font-family:sans-serif;\"> NOTES: $rowA[0] </font></TD>";
|
|
$closer_log .= "</TR>";
|
|
}
|
|
}
|
|
|
|
$campaign_id = $row[3];
|
|
}
|
|
|
|
##### grab vicidial_list data for lead #####
|
|
$stmt="SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,gmt_offset_now,called_since_last_reset,phone_code,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner,entry_list_id from vicidial_list where lead_id='" . mysql_real_escape_string($lead_id) . "' $LOGallowed_listsSQL";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysql_fetch_row($rslt);
|
|
|
|
if ($LOGadmin_hide_phone_data != '0')
|
|
{
|
|
if ($DB > 0) {echo "HIDEPHONEDATA|$row[11]|$LOGadmin_hide_phone_data|\n";}
|
|
$phone_temp = $row[11];
|
|
if (strlen($phone_temp) > 0)
|
|
{
|
|
if ($LOGadmin_hide_phone_data == '4_DIGITS')
|
|
{$row[11] = str_repeat("X", (strlen($phone_temp) - 4)) . substr($phone_temp,-4,4);}
|
|
elseif ($LOGadmin_hide_phone_data == '3_DIGITS')
|
|
{$row[11] = str_repeat("X", (strlen($phone_temp) - 3)) . substr($phone_temp,-3,3);}
|
|
elseif ($LOGadmin_hide_phone_data == '2_DIGITS')
|
|
{$row[11] = str_repeat("X", (strlen($phone_temp) - 2)) . substr($phone_temp,-2,2);}
|
|
else
|
|
{$row[11] = preg_replace("/./",'X',$phone_temp);}
|
|
}
|
|
}
|
|
if ($LOGadmin_hide_lead_data != '0')
|
|
{
|
|
if ($DB > 0) {echo "HIDELEADDATA|$row[5]|$row[6]|$row[12]|$row[13]|$row[14]|$row[15]|$row[16]|$row[17]|$row[18]|$row[19]|$row[20]|$row[21]|$row[22]|$row[26]|$row[27]|$row[28]|$LOGadmin_hide_lead_data|\n";}
|
|
if (strlen($row[5]) > 0)
|
|
{$data_temp = $row[5]; $row[5] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[6]) > 0)
|
|
{$data_temp = $row[6]; $row[6] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[12]) > 0)
|
|
{$data_temp = $row[12]; $row[12] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[13]) > 0)
|
|
{$data_temp = $row[13]; $row[13] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[14]) > 0)
|
|
{$data_temp = $row[14]; $row[14] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[15]) > 0)
|
|
{$data_temp = $row[15]; $row[15] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[16]) > 0)
|
|
{$data_temp = $row[16]; $row[16] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[17]) > 0)
|
|
{$data_temp = $row[17]; $row[17] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[18]) > 0)
|
|
{$data_temp = $row[18]; $row[18] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[19]) > 0)
|
|
{$data_temp = $row[19]; $row[19] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[20]) > 0)
|
|
{$data_temp = $row[20]; $row[20] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[21]) > 0)
|
|
{$data_temp = $row[21]; $row[21] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[22]) > 0)
|
|
{$data_temp = $row[22]; $row[22] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[26]) > 0)
|
|
{$data_temp = $row[26]; $row[26] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[27]) > 0)
|
|
{$data_temp = $row[27]; $row[27] = preg_replace("/./",'X',$data_temp);}
|
|
if (strlen($row[28]) > 0)
|
|
{$data_temp = $row[28]; $row[28] = preg_replace("/./",'X',$data_temp);}
|
|
}
|
|
|
|
if (strlen($row[0]) > 0)
|
|
{$lead_id = $row[0];}
|
|
$dispo = $row[3];
|
|
$tsr = $row[4];
|
|
$vendor_id = $row[5];
|
|
$list_id = $row[7];
|
|
$gmt_offset_now = $row[8];
|
|
$phone_code = $row[10];
|
|
$phone_number = $row[11];
|
|
$title = $row[12];
|
|
$first_name = $row[13];
|
|
$middle_initial = $row[14];
|
|
$last_name = $row[15];
|
|
$address1 = $row[16];
|
|
$address2 = $row[17];
|
|
$address3 = $row[18];
|
|
$city = $row[19];
|
|
$state = $row[20];
|
|
$province = $row[21];
|
|
$postal_code = $row[22];
|
|
$country_code = $row[23];
|
|
$gender = $row[24];
|
|
$date_of_birth = $row[25];
|
|
$alt_phone = $row[26];
|
|
$email = $row[27];
|
|
$security = $row[28];
|
|
$comments = $row[29];
|
|
$called_count = $row[30];
|
|
$last_local_call_time = $row[31];
|
|
$rank = $row[32];
|
|
$owner = $row[33];
|
|
$entry_list_id = $row[34];
|
|
|
|
$comments = preg_replace("/!N/","\n",$comments);
|
|
|
|
if ($lead_id == 'NEW')
|
|
{
|
|
##### create a select list of lists if a NEW lead_id #####
|
|
$stmt="select list_id,campaign_id,list_name from vicidial_lists order by list_id limit 5000;";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$lists_to_print = mysql_num_rows($rslt);
|
|
|
|
$Lc=0;
|
|
$select_list = '<select size=1 name=list_id>';
|
|
while ($lists_to_print > $Lc)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
$select_list .= "<option value='$row[0]'>$row[0] - $row[1] - $row[2]</option>";
|
|
|
|
$Lc++;
|
|
}
|
|
$select_list .= "</select>";
|
|
|
|
$list_id=$select_list;
|
|
}
|
|
|
|
if ($lead_id == 'NEW')
|
|
{echo "<br><b>Add A New Lead</B>\n";}
|
|
else
|
|
{echo "<br>Call information: $first_name $last_name - $phone_number\n";}
|
|
|
|
echo "<br><br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=end_call value=1>\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=dispo value=\"$dispo\">\n";
|
|
echo "<input type=hidden name=list_id value=\"$list_id\">\n";
|
|
echo "<input type=hidden name=campaign_id value=\"$campaign_id\">\n";
|
|
echo "<input type=hidden name=old_phone value=\"$phone_number\">\n";
|
|
echo "<input type=hidden name=server_ip value=\"$server_ip\">\n";
|
|
echo "<input type=hidden name=extension value=\"$extension\">\n";
|
|
echo "<input type=hidden name=channel value=\"$channel\">\n";
|
|
echo "<input type=hidden name=call_began value=\"$call_began\">\n";
|
|
echo "<input type=hidden name=parked_time value=\"$parked_time\">\n";
|
|
echo "<table cellpadding=1 cellspacing=0>\n";
|
|
echo "<tr><td colspan=2>Lead ID: $lead_id List ID: $list_id</td></tr>\n";
|
|
echo "<tr><td colspan=2>Fronter: <A HREF=\"user_stats.php?user=$tsr\">$tsr</A> Called Count: $called_count</td></tr>\n";
|
|
if ($lead_id == 'NEW') {$list_id='';}
|
|
|
|
if ($LOGadmin_hide_lead_data != '0')
|
|
{
|
|
echo "<tr><td align=right>$label_title: </td><td align=left>$title \n";
|
|
echo "$label_first_name: $first_name </td></tr>\n";
|
|
echo "<tr><td align=right>$label_middle_initial: </td><td align=left>$middle_initial \n";
|
|
echo " $label_last_name: $last_name </td></tr>\n";
|
|
echo "<tr><td align=right>$label_address1 : </td><td align=left>$address1</td></tr>\n";
|
|
echo "<tr><td align=right>$label_address2 : </td><td align=left>$address2</td></tr>\n";
|
|
echo "<tr><td align=right>$label_address3 : </td><td align=left>$address3</td></tr>\n";
|
|
echo "<tr><td align=right>$label_city : </td><td align=left>$city</td></tr>\n";
|
|
echo "<tr><td align=right>$label_state: </td><td align=left>$state \n";
|
|
echo " $label_postal_code: $postal_code </td></tr>\n";
|
|
|
|
echo "<tr><td align=right>$label_province : </td><td align=left>$province</td></tr>\n";
|
|
echo "<tr><td align=right>Country : </td><td align=left>$country_code</td></tr>\n";
|
|
echo "<tr><td align=right>$label_phone_number : </td><td align=left>$phone_number</td></tr>\n";
|
|
echo "<tr><td align=right>$label_phone_code : </td><td align=left>$phone_code</td></tr>\n";
|
|
echo "<tr><td align=right>$label_alt_phone : </td><td align=left>$alt_phone</td></tr>\n";
|
|
echo "<tr><td align=right>$label_email : </td><td align=left>$email</td></tr>\n";
|
|
echo "<tr><td align=right>$label_security_phrase : </td><td align=left>$security</td></tr>\n";
|
|
echo "<tr><td align=right>$label_vendor_lead_code : </td><td align=left>$vendor_id></td></tr>\n";
|
|
echo "<tr><td align=right>Rank : </td><td align=left>$rank</td></tr>\n";
|
|
echo "<tr><td align=right>Owner : </td><td align=left>$owner</td></tr>\n";
|
|
echo "<tr><td align=right>$label_comments : </td><td align=left>$comments</td></tr>\n";
|
|
}
|
|
else
|
|
{
|
|
echo "<tr><td align=right>$label_title: </td><td align=left><input type=text name=title size=4 maxlength=4 value=\"$title\"> \n";
|
|
echo "$label_first_name: <input type=text name=first_name size=15 maxlength=30 value=\"$first_name\"> </td></tr>\n";
|
|
echo "<tr><td align=right>$label_middle_initial: </td><td align=left><input type=text name=middle_initial size=4 maxlength=1 value=\"$middle_initial\"> \n";
|
|
echo " $label_last_name: <input type=text name=last_name size=15 maxlength=30 value=\"$last_name\"> </td></tr>\n";
|
|
echo "<tr><td align=right>$label_address1 : </td><td align=left><input type=text name=address1 size=30 maxlength=30 value=\"$address1\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_address2 : </td><td align=left><input type=text name=address2 size=30 maxlength=30 value=\"$address2\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_address3 : </td><td align=left><input type=text name=address3 size=30 maxlength=30 value=\"$address3\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_city : </td><td align=left><input type=text name=city size=30 maxlength=30 value=\"$city\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_state: </td><td align=left><input type=text name=state size=2 maxlength=2 value=\"$state\"> \n";
|
|
echo " $label_postal_code: <input type=text name=postal_code size=10 maxlength=10 value=\"$postal_code\"> </td></tr>\n";
|
|
|
|
echo "<tr><td align=right>$label_province : </td><td align=left><input type=text name=province size=30 maxlength=30 value=\"$province\"></td></tr>\n";
|
|
echo "<tr><td align=right>Country : </td><td align=left><input type=text name=country_code size=3 maxlength=3 value=\"$country_code\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_phone_number : </td><td align=left><input type=text name=phone_number size=20 maxlength=20 value=\"$phone_number\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_phone_code : </td><td align=left><input type=text name=phone_code size=10 maxlength=10 value=\"$phone_code\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_alt_phone : </td><td align=left><input type=text name=alt_phone size=20 maxlength=20 value=\"$alt_phone\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_email : </td><td align=left><input type=text name=email size=30 maxlength=50 value=\"$email\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_security_phrase : </td><td align=left><input type=text name=security size=30 maxlength=100 value=\"$security\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_vendor_lead_code : </td><td align=left><input type=text name=vendor_id size=30 maxlength=100 value=\"$vendor_id\"></td></tr>\n";
|
|
echo "<tr><td align=right>Rank : </td><td align=left><input type=text name=rank size=7 maxlength=5 value=\"$rank\"></td></tr>\n";
|
|
echo "<tr><td align=right>Owner : </td><td align=left><input type=text name=owner size=22 maxlength=20 value=\"$owner\"></td></tr>\n";
|
|
echo "<tr><td align=right>$label_comments : </td><td align=left><TEXTAREA name=comments ROWS=3 COLS=65>$comments</TEXTAREA></td></tr>\n";
|
|
}
|
|
|
|
if ($lead_id != 'NEW')
|
|
{
|
|
echo "<tr bgcolor=#B6D3FC><td align=right>Disposition: </td><td align=left><select size=1 name=status>\n";
|
|
|
|
### find out if status(dispo) is a scheduled callback status
|
|
$scheduled_callback='';
|
|
$stmt="SELECT scheduled_callback from vicidial_statuses where status='$dispo';";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$scb_count_to_print = mysql_num_rows($rslt);
|
|
if ($scb_count_to_print > 0)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (strlen($row[0])>0) {$scheduled_callback = $row[0];}
|
|
}
|
|
$stmt="SELECT scheduled_callback from vicidial_campaign_statuses where status='$dispo';";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$scb_count_to_print = mysql_num_rows($rslt);
|
|
if ($scb_count_to_print > 0)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (strlen($row[0])>0) {$scheduled_callback = $row[0];}
|
|
}
|
|
|
|
$list_campaign='';
|
|
$stmt="SELECT campaign_id from vicidial_lists where list_id='$list_id'";
|
|
$rslt=mysql_query($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$Cstatuses_to_print = mysql_num_rows($rslt);
|
|
if ($Cstatuses_to_print > 0)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
$list_campaign = $row[0];
|
|
}
|
|
|
|
$stmt="SELECT status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable from vicidial_statuses $selectableSQL order by status";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$statuses_to_print = mysql_num_rows($rslt);
|
|
$statuses_list='';
|
|
|
|
$o=0;
|
|
$DS=0;
|
|
while ($statuses_to_print > $o)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
if ( (strlen($dispo) == strlen($rowx[0])) and (preg_match("/$dispo/i",$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
$o++;
|
|
}
|
|
|
|
$stmt="SELECT status,status_name,selectable,campaign_id,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable from vicidial_campaign_statuses where campaign_id='$list_campaign' $selectableSQLand order by status";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$CAMPstatuses_to_print = mysql_num_rows($rslt);
|
|
|
|
$o=0;
|
|
$CBhold_set=0;
|
|
while ($CAMPstatuses_to_print > $o)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
if ( (strlen($dispo) == strlen($rowx[0])) and (preg_match("/$dispo/i",$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
if ($rowx[0] == 'CBHOLD') {$CBhold_set++;}
|
|
$o++;
|
|
}
|
|
|
|
if ($dispo == 'CBHOLD') {$CBhold_set++;}
|
|
|
|
if ($DS < 1)
|
|
{$statuses_list .= "<option SELECTED value=\"$dispo\">$dispo</option>\n";}
|
|
if ($CBhold_set < 1)
|
|
{$statuses_list .= "<option value=\"CBHOLD\">CBHOLD - Scheduled Callback</option>\n";}
|
|
echo "$statuses_list";
|
|
echo "</select> <i>(with $list_campaign statuses)</i></td></tr>\n";
|
|
|
|
|
|
echo "<tr bgcolor=#B6D3FC><td align=left>Modify vicidial log </td><td align=left><input type=checkbox name=modify_logs value=\"1\" CHECKED></td></tr>\n";
|
|
echo "<tr bgcolor=#B6D3FC><td align=left>Modify agent log </td><td align=left><input type=checkbox name=modify_agent_logs value=\"1\" CHECKED></td></tr>\n";
|
|
echo "<tr bgcolor=#B6D3FC><td align=left>Modify closer log </td><td align=left><input type=checkbox name=modify_closer_logs value=\"1\"></td></tr>\n";
|
|
echo "<tr bgcolor=#B6D3FC><td align=left>Add closer log record </td><td align=left><input type=checkbox name=add_closer_record value=\"1\"></td></tr>\n";
|
|
}
|
|
else
|
|
{
|
|
echo "<input type=hidden name=status value=\"NEW\">\n";
|
|
}
|
|
|
|
if ( ($LOGadmin_hide_lead_data == '0') or ($lead_id == 'NEW') )
|
|
{
|
|
echo "<tr><td colspan=2 align=center><input type=submit name=submit value=\"SUBMIT\"></td></tr>\n";
|
|
}
|
|
echo "</table></form>\n";
|
|
echo "<BR><BR><BR>\n";
|
|
|
|
if ($lead_id != 'NEW')
|
|
{
|
|
echo "<TABLE BGCOLOR=#B6D3FC WIDTH=750><TR><TD>\n";
|
|
echo "Callback Details:<BR><CENTER>\n";
|
|
if ( ($dispo == 'CALLBK') or ($dispo == 'CBHOLD') or ($scheduled_callback == 'Y') )
|
|
{
|
|
### find any vicidial_callback records for this lead
|
|
$stmt="select callback_id,lead_id,list_id,campaign_id,status,entry_time,callback_time,modify_date,user,recipient,comments,user_group,lead_status from vicidial_callbacks where lead_id='" . mysql_real_escape_string($lead_id) . "' and status IN('ACTIVE','LIVE') order by callback_id desc LIMIT 1;";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$CB_to_print = mysql_num_rows($rslt);
|
|
$rowx=mysql_fetch_row($rslt);
|
|
|
|
if ($CB_to_print>0)
|
|
{
|
|
if ($rowx[9] == 'USERONLY')
|
|
{
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeUSERtoANY value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "<input type=submit name=submit value=\"CHANGE TO ANYONE CALLBACK\"></form><BR>\n";
|
|
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeUSERtoUSER value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "New Callback Owner UserID: <input type=text name=CBuser size=18 maxlength=20 value=\"$rowx[8]\"> \n";
|
|
echo "<input type=submit name=submit value=\"CHANGE USERONLY CALLBACK USER\"></form><BR>\n";
|
|
}
|
|
else
|
|
{
|
|
echo "<br><form action=$PHP_SELF method=POST>\n";
|
|
echo "<input type=hidden name=CBchangeANYtoUSER value=\"YES\">\n";
|
|
echo "<input type=hidden name=DB value=\"$DB\">\n";
|
|
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
|
|
echo "<input type=hidden name=callback_id value=\"$rowx[0]\">\n";
|
|
echo "New Callback Owner UserID: <input type=text name=CBuser size=18 maxlength=20 value=\"$rowx[8]\"> \n";
|
|
echo "<input type=submit name=submit value=\"CHANGE TO USERONLY CALLBACK\"></form><BR>\n";
|
|
}
|
|
$callback_id = $rowx[0];
|
|
$CBcomments = $rowx[10];
|
|
$lead_status = $rowx[12];
|
|
$appointment_datetimeARRAY = explode(" ",$rowx[6]);
|
|
$appointment_date = $appointment_datetimeARRAY[0];
|
|
$appointment_timeARRAY = explode(":",$appointment_datetimeARRAY[1]);
|
|
$appointment_hour = $appointment_timeARRAY[0];
|
|
$appointment_min = $appointment_timeARRAY[1];
|
|
|
|
|
|
|
|
$stmt="SELECT status,status_name from vicidial_statuses where scheduled_callback='Y' $selectableSQLand and status NOT IN('CBHOLD') order by status";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$statuses_to_print = mysql_num_rows($rslt);
|
|
$statuses_list='';
|
|
|
|
$o=0;
|
|
$DS=0;
|
|
while ($statuses_to_print > $o)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
if ( (strlen($lead_status) == strlen($rowx[0])) and (preg_match("/$lead_status/i",$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
$o++;
|
|
}
|
|
|
|
$stmt="SELECT status,status_name from vicidial_campaign_statuses where scheduled_callback='Y' $selectableSQLand and status NOT IN('CBHOLD') and campaign_id='$list_campaign' order by status";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$CAMPstatuses_to_print = mysql_num_rows($rslt);
|
|
|
|
$o=0;
|
|
$CBhold_set=0;
|
|
while ($CAMPstatuses_to_print > $o)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
if ( (strlen($lead_status) == strlen($rowx[0])) and (preg_match("/$lead_status/i",$rowx[0])) )
|
|
{$statuses_list .= "<option SELECTED value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n"; $DS++;}
|
|
else
|
|
{$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";}
|
|
$o++;
|
|
}
|
|
|
|
if ($DS < 1)
|
|
{$statuses_list .= "<option SELECTED value=\"$lead_status\">$lead_status</option>\n";}
|
|
|
|
?>
|
|
|
|
<FORM METHOD=POST NAME=vsn ID=vsn ACTION="<?php echo $PHP_SELF ?>">
|
|
<BR>Change Scheduled Callback Date:<BR>
|
|
|
|
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=2 WIDTH=700>
|
|
<TR><TD COLSPAN=2 ALIGN=CENTER>
|
|
<input type=hidden name=DB id=DB value=<?php echo $DB ?>>
|
|
<input type=hidden name=CBchangeDATE value="YES">
|
|
<input type=hidden name=lead_id id=lead_id value="<?php echo $lead_id ?>">
|
|
<input type=hidden name=callback_id value="<?php echo $callback_id ?>">
|
|
|
|
<TR BGCOLOR="#E6E6E6">
|
|
<TD ALIGN=RIGHT><FONT FACE="ARIAL,HELVETICA">CallBack Date/Time: </TD><TD ALIGN=LEFT><input type=text name=appointment_date id=appointment_date size=10 maxlength=10 value="<?php echo $appointment_date ?>">
|
|
|
|
<script language="JavaScript">
|
|
var o_cal = new tcal ({
|
|
// form name
|
|
'formname': 'vsn',
|
|
// input name
|
|
'controlname': 'appointment_date'
|
|
});
|
|
o_cal.a_tpl.yearscroll = false;
|
|
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
|
</script>
|
|
|
|
<input type=hidden name=appointment_time id=appointment_time value="<?php echo $appointment_time ?>">
|
|
<SELECT name=appointment_hour id=appointment_hour>
|
|
<option>00</option>
|
|
<option>01</option>
|
|
<option>02</option>
|
|
<option>03</option>
|
|
<option>04</option>
|
|
<option>05</option>
|
|
<option>06</option>
|
|
<option>07</option>
|
|
<option>08</option>
|
|
<option>09</option>
|
|
<option>10</option>
|
|
<option>11</option>
|
|
<option>12</option>
|
|
<option>13</option>
|
|
<option>14</option>
|
|
<option>15</option>
|
|
<option>16</option>
|
|
<option>17</option>
|
|
<option>18</option>
|
|
<option>19</option>
|
|
<option>20</option>
|
|
<option>21</option>
|
|
<option>22</option>
|
|
<option>23</option>
|
|
<OPTION value="<?php echo $appointment_hour ?>" selected><?php echo $appointment_hour ?></OPTION>
|
|
</SELECT>:
|
|
<SELECT name=appointment_min id=appointment_min>
|
|
<option>00</option>
|
|
<option>05</option>
|
|
<option>10</option>
|
|
<option>15</option>
|
|
<option>20</option>
|
|
<option>25</option>
|
|
<option>30</option>
|
|
<option>35</option>
|
|
<option>40</option>
|
|
<option>45</option>
|
|
<option>50</option>
|
|
<option>55</option>
|
|
<OPTION value="<?php echo $appointment_min ?>" selected><?php echo $appointment_min ?></OPTION>
|
|
</SELECT>
|
|
|
|
</TD>
|
|
</TR>
|
|
<TR BGCOLOR="#E6E6E6">
|
|
<TD align=center colspan=2>
|
|
<FONT FACE="ARIAL,HELVETICA">Callback Disposition: <select size=1 name=CBstatus>\n";
|
|
<?php echo "$statuses_list"; ?>
|
|
</select>
|
|
</TD>
|
|
</TR>
|
|
|
|
<TR BGCOLOR="#E6E6E6">
|
|
<TD align=center colspan=2>
|
|
<FONT FACE="ARIAL,HELVETICA">Comments:
|
|
|
|
<TEXTAREA name=comments ROWS=3 COLS=65><?php echo $CBcomments ?></TEXTAREA>
|
|
</TD>
|
|
</TR>
|
|
|
|
<TR BGCOLOR="#E6E6E6">
|
|
<TD align=center colspan=2>
|
|
|
|
<SCRIPT LANGUAGE="JavaScript">
|
|
|
|
function submit_form()
|
|
{
|
|
var appointment_hourFORM = document.getElementById('appointment_hour');
|
|
var appointment_hourVALUE = appointment_hourFORM[appointment_hourFORM.selectedIndex].text;
|
|
var appointment_minFORM = document.getElementById('appointment_min');
|
|
var appointment_minVALUE = appointment_minFORM[appointment_minFORM.selectedIndex].text;
|
|
|
|
document.vsn.appointment_time.value = appointment_hourVALUE + ":" + appointment_minVALUE + ":00";
|
|
|
|
document.vsn.submit();
|
|
}
|
|
|
|
</SCRIPT>
|
|
|
|
<input type=button value="SUBMIT" name=smt id=smt onClick="submit_form()">
|
|
</TD>
|
|
</TR>
|
|
|
|
</TABLE>
|
|
|
|
</FORM>
|
|
|
|
<?php
|
|
}
|
|
else
|
|
{
|
|
echo "<BR>No Callback records found<BR>\n";
|
|
}
|
|
|
|
}
|
|
else
|
|
{
|
|
echo "<BR>If you want to change this lead to a scheduled callback, first change the Disposition to CBHOLD, then submit and you will be able to set the callback date and time.<BR>\n";
|
|
}
|
|
echo "</TD></TR></TABLE>\n";
|
|
|
|
echo "<br><br>\n";
|
|
|
|
echo "<center>\n";
|
|
|
|
if ($c > 0)
|
|
{
|
|
echo "<B>EXTENDED ALTERNATE PHONE NUMBERS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=550 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>ALT PHONE </td><td align=left><font size=2>ALT NOTE</td><td align=left><font size=2> ALT COUNT</td><td align=left><font size=2> ACTIVE</td></tr>\n";
|
|
|
|
echo "$alts_output\n";
|
|
|
|
echo "</TABLE>\n";
|
|
echo "<BR><BR>\n";
|
|
}
|
|
|
|
|
|
|
|
### iframe for custom fields display/editing
|
|
if ($custom_fields_enabled > 0)
|
|
{
|
|
$CLlist_id = $list_id;
|
|
if (strlen($entry_list_id) > 2)
|
|
{$CLlist_id = $entry_list_id;}
|
|
$stmt="SHOW TABLES LIKE \"custom_$CLlist_id\";";
|
|
if ($DB>0) {echo "$stmt";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$tablecount_to_print = mysql_num_rows($rslt);
|
|
if ($tablecount_to_print > 0)
|
|
{
|
|
$stmt="SELECT count(*) from custom_$CLlist_id where lead_id='$lead_id';";
|
|
if ($DB>0) {echo "$stmt";}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$fieldscount_to_print = mysql_num_rows($rslt);
|
|
if ($fieldscount_to_print > 0)
|
|
{
|
|
$rowx=mysql_fetch_row($rslt);
|
|
$custom_records_count = $rowx[0];
|
|
|
|
echo "<B>CUSTOM FIELDS FOR THIS LEAD:</B><BR>\n";
|
|
echo "<iframe src=\"../agc/vdc_form_display.php?lead_id=$lead_id&list_id=$CLlist_id&stage=DISPLAY&submit_button=YES&user=$PHP_AUTH_USER&pass=$PHP_AUTH_PW&bgcolor=E6E6E6\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"2\" allowtransparency=\"true\" id=\"vcFormIFrame\" name=\"vcFormIFrame\" width=\"740\" height=\"300\" STYLE=\"z-index:18\"> </iframe>\n";
|
|
echo "<BR><BR>";
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
echo "<B>CALLS TO THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> TSR</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td><td align=right><font size=2> PHONE</td></tr>\n";
|
|
|
|
echo "$call_log\n";
|
|
|
|
echo "</TABLE>\n";
|
|
echo "<BR><BR>\n";
|
|
|
|
echo "<B>CLOSER RECORDS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> TSR</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> WAIT</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
|
|
|
|
echo "$closer_log\n";
|
|
|
|
echo "</TABLE></center>\n";
|
|
echo "<BR><BR>\n";
|
|
|
|
|
|
echo "<B>AGENT LOG RECORDS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>CAMPAIGN</td><td align=left><font size=2> TSR</td><td align=left><font size=2> PAUSE</td><td align=right><font size=2> WAIT</td><td align=right><font size=2> TALK</td><td align=right><font size=2> DISPO</td><td align=right><font size=2> STATUS</td><td align=right><font size=2> GROUP</td><td align=right><font size=2> SUB</td></tr>\n";
|
|
|
|
echo "$agent_log\n";
|
|
|
|
echo "</TABLE>\n";
|
|
echo "<BR><BR>\n";
|
|
|
|
|
|
echo "<B>IVR LOGS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=1 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td align=left><font size=2> CAMPAIGN</td><td><font size=2>DATE/TIME </td><td align=left><font size=2>CALL MENU </td><td align=left><font size=2> ACTION</td></tr>\n";
|
|
|
|
$stmt="select campaign_id,event_date,menu_id,menu_action from vicidial_outbound_ivr_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by uniqueid,event_date,menu_action desc limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$logs_to_print = mysql_num_rows($rslt);
|
|
if ($DB) {echo "$logs_to_print|$stmt|\n";}
|
|
|
|
$u=0;
|
|
while ($logs_to_print > $u)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$u++;
|
|
echo "<tr $bgcolor>";
|
|
echo "<td><font size=1>$u</td>";
|
|
echo "<td align=left><font size=2> $row[0] </td>";
|
|
echo "<td align=left><font size=1> $row[1] </td>\n";
|
|
echo "<td align=left><font size=2> $row[2] </td>\n";
|
|
echo "<td align=left><font size=2> $row[3] </td>\n";
|
|
echo "</tr>\n";
|
|
}
|
|
|
|
echo "</TABLE><BR><BR>\n";
|
|
|
|
##### vicidial agent outbound calls for this time period #####
|
|
|
|
if ($allow_emails>0)
|
|
{
|
|
echo "<B>OUTBOUND EMAILS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=1 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=right><font size=2> USER</td><td align=right><font size=2> CAMPAIGN</td><td align=left><font size=2>EMAIL TO</td><td align=left><font size=2> MESSAGE</td><td align=right><font size=2> ATTACHMENTS</td></tr>\n";
|
|
|
|
$stmt="select * from vicidial_email_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by email_date desc limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$logs_to_print = mysql_num_rows($rslt);
|
|
|
|
$u=0;
|
|
while ($logs_to_print > $u)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
if (strlen($row[6])>100) {$row[6]=substr($row[6],0,100)."...";}
|
|
$row[8]=preg_replace('/\|/', ', ', $row[8]);
|
|
$row[8]=preg_replace('/,\s+$/', '', $row[8]);
|
|
$u++;
|
|
|
|
echo "<tr $bgcolor>";
|
|
echo "<td><font size=1>$u</td>";
|
|
echo "<td><font size=1>$row[3]</td>";
|
|
echo "<td align=right><font size=2> <A HREF=\"user_stats.php?lead_id=$row[4]\" target=\"_blank\">$row[4]</A> </td>\n";
|
|
echo "<td align=left><font size=2> $row[7]</td>\n";
|
|
echo "<td align=left><font size=1> $row[5]</td>\n";
|
|
echo "<td align=left><font size=1> $row[6] </td>\n";
|
|
echo "<td align=right><font size=1> $row[8] </td></tr>\n";
|
|
}
|
|
|
|
|
|
echo "</TABLE><BR><BR>\n";
|
|
}
|
|
|
|
|
|
|
|
echo "<B>RECORDINGS FOR THIS LEAD:</B>\n";
|
|
echo "<TABLE width=750 cellspacing=1 cellpadding=1>\n";
|
|
echo "<tr><td><font size=1># </td><td align=left><font size=2> LEAD</td><td><font size=2>DATE/TIME </td><td align=left><font size=2>SECONDS </td><td align=left><font size=2> RECID</td><td align=center><font size=2>FILENAME</td><td align=left><font size=2>LOCATION</td><td align=left><font size=2>TSR</td></tr>\n";
|
|
|
|
$stmt="select recording_id,channel,server_ip,extension,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,filename,location,lead_id,user,vicidial_id from recording_log where lead_id='" . mysql_real_escape_string($lead_id) . "' order by recording_id desc limit 500;";
|
|
$rslt=mysql_query($stmt, $link);
|
|
$logs_to_print = mysql_num_rows($rslt);
|
|
if ($DB) {echo "$logs_to_print|$stmt|\n";}
|
|
|
|
$u=0;
|
|
while ($logs_to_print > $u)
|
|
{
|
|
$row=mysql_fetch_row($rslt);
|
|
if (preg_match("/1$|3$|5$|7$|9$/i", $u))
|
|
{$bgcolor='bgcolor="#B9CBFD"';}
|
|
else
|
|
{$bgcolor='bgcolor="#9BB9FB"';}
|
|
|
|
$location = $row[11];
|
|
|
|
if (strlen($location)>2)
|
|
{
|
|
$URLserver_ip = $location;
|
|
$URLserver_ip = preg_replace('/http:\/\//i', '',$URLserver_ip);
|
|
$URLserver_ip = preg_replace('/https:\/\//i', '',$URLserver_ip);
|
|
$URLserver_ip = preg_replace('/\/.*/i', '',$URLserver_ip);
|
|
$stmt="select count(*) from servers where server_ip='$URLserver_ip';";
|
|
$rsltx=mysql_query($stmt, $link);
|
|
$rowx=mysql_fetch_row($rsltx);
|
|
|
|
if ($rowx[0] > 0)
|
|
{
|
|
$stmt="select recording_web_link,alt_server_ip,external_server_ip from servers where server_ip='$URLserver_ip';";
|
|
$rsltx=mysql_query($stmt, $link);
|
|
$rowx=mysql_fetch_row($rsltx);
|
|
|
|
if (preg_match("/ALT_IP/i",$rowx[0]))
|
|
{
|
|
$location = preg_replace("/$URLserver_ip/i", "$rowx[1]", $location);
|
|
}
|
|
if (preg_match("/EXTERNAL_IP/i",$rowx[0]))
|
|
{
|
|
$location = preg_replace("/$URLserver_ip/i", "$rowx[2]", $location);
|
|
}
|
|
}
|
|
}
|
|
|
|
if (strlen($location)>30)
|
|
{$locat = substr($location,0,27); $locat = "$locat...";}
|
|
else
|
|
{$locat = $location;}
|
|
if ( (preg_match('/ftp/i',$location)) or (preg_match('/http/i',$location)) )
|
|
{$location = "<a href=\"$location\">$locat</a>";}
|
|
else
|
|
{$location = $locat;}
|
|
$u++;
|
|
echo "<tr $bgcolor>";
|
|
echo "<td><font size=1>$u</td>";
|
|
echo "<td align=left><font size=2> $row[12] </td>";
|
|
echo "<td align=left><font size=1> $row[4] </td>\n";
|
|
echo "<td align=left><font size=2> $row[8] </td>\n";
|
|
echo "<td align=left><font size=2> $row[0] </td>\n";
|
|
echo "<td align=center><font size=1> $row[10] </td>\n";
|
|
echo "<td align=left><font size=2> $location </td>\n";
|
|
echo "<td align=left><font size=2> <A HREF=\"user_stats.php?user=$row[13]\" target=\"_blank\">$row[13]</A> </td>";
|
|
echo "</tr>\n";
|
|
|
|
}
|
|
|
|
echo "</TABLE><BR><BR>\n";
|
|
|
|
|
|
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level >= 9 and modify_leads='1';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
|
|
$rslt=mysql_query($stmt, $link);
|
|
$row=mysql_fetch_row($rslt);
|
|
$admin_display=$row[0];
|
|
if ($admin_display > 0)
|
|
{
|
|
echo "<a href=\"./admin.php?ADD=720000000000000&stage=$lead_id&category=LEADS\">Click here to see Lead Modify changes to this lead</a>\n";
|
|
}
|
|
//Display link to QC if user has QC permissions
|
|
require('./qc/QC_admin_modify_lead_include.php');
|
|
echo "</center>\n";
|
|
}
|
|
}
|
|
|
|
$ENDtime = date("U");
|
|
|
|
$RUNtime = ($ENDtime - $STARTtime);
|
|
|
|
echo "\n\n\n<br><br><br>\n\n";
|
|
|
|
|
|
echo "<font size=0>\n\n\n<br><br><br>\nscript runtime: $RUNtime seconds</font>";
|
|
|
|
|
|
?>
|
|
|
|
|
|
</body>
|
|
</html>
|
|
|
|
<?php
|
|
|
|
exit;
|
|
|
|
|
|
?>
|