711 lines
29 KiB
PHP
711 lines
29 KiB
PHP
<?php
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# AST_agent_time_sheet.php
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#
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# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 60619-1729 - Added variable filtering to eliminate SQL injection attack threat
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# - Added required user/pass to gain access to this page
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# 80624-0132 - Added vicidial_timeclock entries
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# 90310-0745 - Added admin header
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# 90508-0644 - Changed to PHP long tags
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# 90524-2231 - Changed to use functions.php for seconds to HH:MM:SS conversion
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# 100712-1324 - Added system setting slave server option
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# 100802-2347 - Added User Group Allowed Reports option validation
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# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
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# 110703-1848 - Added download option
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# 111104-1308 - Added user_group restrictions for selecting in-groups
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# 130414-0148 - Added report logging
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# 130610-1028 - Finalized changing of all ereg instances to preg
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# 130621-0818 - Added filtering of input to prevent SQL injection attacks and new user auth
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# 130902-0745 - Changed to mysqli PHP functions
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# 140108-0718 - Added webserver and hostname to report logging
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# 141114-0908 - Finalized adding QXZ translation to all admin files
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# 141230-1523 - Added code for on-the-fly language translations display
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# 151227-1735 - Added option for searching archived data
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# 160325-1428 - Changes for sidebar update
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# 170409-1539 - Added IP List validation code
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# 170711-1102 - Added screen colors and fixed default date variable
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# 220122-1700 - Added more variable filtering
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# 220221-0938 - Added allow_web_debug system setting
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# 220811-1440 - Modified for date ranges instead of single-day
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# 220822-1728 - Changed total login time calculation to work for multi-day ranges
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#
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$startMS = microtime();
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require("dbconnect_mysqli.php");
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require("functions.php");
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$report_name = 'User Time Sheet';
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$db_source = 'M';
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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$PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
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if (isset($_GET["agent"])) {$agent=$_GET["agent"];}
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elseif (isset($_POST["agent"])) {$agent=$_POST["agent"];}
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if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
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elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
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if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
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elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}
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if (isset($_GET["calls_summary"])) {$calls_summary=$_GET["calls_summary"];}
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elseif (isset($_POST["calls_summary"])) {$calls_summary=$_POST["calls_summary"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
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elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
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if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search_archived_data"];}
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elseif (isset($_POST["search_archived_data"])) {$search_archived_data=$_POST["search_archived_data"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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if ( (!isset($query_date)) or (strlen($query_date) < 8) ) {$query_date = $NOW_DATE;}
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if ( (!isset($end_date)) or (strlen($end_date) < 8) ) {$end_date = $NOW_DATE;}
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$DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,user_territories_active,enable_languages,language_method,admin_screen_colors,report_default_format,allow_web_debug FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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#if ($DB) {$MAIN.="$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$SSoutbound_autodial_active = $row[1];
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$slave_db_server = $row[2];
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$reports_use_slave_db = $row[3];
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$user_territories_active = $row[4];
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$SSenable_languages = $row[5];
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$SSlanguage_method = $row[6];
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$SSadmin_screen_colors = $row[7];
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$SSreport_default_format = $row[8];
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$SSallow_web_debug = $row[9];
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}
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if ($SSallow_web_debug < 1) {$DB=0;}
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##### END SETTINGS LOOKUP #####
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###########################################
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### ARCHIVED DATA CHECK CONFIGURATION
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$archives_available="N";
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$log_tables_array=array("vicidial_timeclock_log", "vicidial_agent_log");
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for ($t=0; $t<count($log_tables_array); $t++)
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{
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$table_name=$log_tables_array[$t];
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$archive_table_name=use_archive_table($table_name);
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if ($archive_table_name!=$table_name) {$archives_available="Y";}
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}
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if ($search_archived_data)
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{
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$vicidial_timeclock_log_table=use_archive_table("vicidial_timeclock_log");
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$vicidial_agent_log_table=use_archive_table("vicidial_agent_log");
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}
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else
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{
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$vicidial_timeclock_log_table="vicidial_timeclock_log";
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$vicidial_agent_log_table="vicidial_agent_log";
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}
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#############
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$query_date = preg_replace('/[^- \:\_0-9a-zA-Z]/',"",$query_date);
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$end_date = preg_replace('/[^- \:\_0-9a-zA-Z]/',"",$end_date);
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$file_download = preg_replace('/[^-_0-9a-zA-Z]/', '', $file_download);
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$search_archived_data = preg_replace('/[^-_0-9a-zA-Z]/', '', $search_archived_data);
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$submit = preg_replace('/[^-_0-9a-zA-Z]/', '', $submit);
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$SUBMIT = preg_replace('/[^-_0-9a-zA-Z]/', '', $SUBMIT);
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$calls_summary = preg_replace('/[^-_0-9a-zA-Z]/', '', $calls_summary);
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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$agent = preg_replace('/[^-_0-9a-zA-Z]/','',$agent);
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}
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else
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_PW);
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$agent = preg_replace('/[^-_0-9\p{L}]/u','',$agent);
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}
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$user=$agent;
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$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$sl_ct = mysqli_num_rows($rslt);
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if ($sl_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VUselected_language = $row[0];
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}
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$auth=0;
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$reports_auth=0;
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$admin_auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1,0);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth > 0)
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{
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$admin_auth=$row[0];
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$reports_auth=$row[0];
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if ($reports_auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ( ($reports_auth > 0) and ($admin_auth < 1) )
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{
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$ADD=999999;
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$reports_only_user=1;
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}
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}
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else
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ($auth_message == 'IPBLOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip";
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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##### BEGIN log visit to the vicidial_report_log table #####
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$LOGip = getenv("REMOTE_ADDR");
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$LOGbrowser = getenv("HTTP_USER_AGENT");
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$LOGscript_name = getenv("SCRIPT_NAME");
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$LOGserver_name = getenv("SERVER_NAME");
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$LOGserver_port = getenv("SERVER_PORT");
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$LOGrequest_uri = getenv("REQUEST_URI");
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$LOGhttp_referer = getenv("HTTP_REFERER");
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$LOGbrowser=preg_replace("/\'|\"|\\\\/","",$LOGbrowser);
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$LOGrequest_uri=preg_replace("/\'|\"|\\\\/","",$LOGrequest_uri);
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$LOGhttp_referer=preg_replace("/\'|\"|\\\\/","",$LOGhttp_referer);
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if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
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else {$LOGserver_port = ":$LOGserver_port";}
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$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
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$LOGhostname = php_uname('n');
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if (strlen($LOGhostname)<1) {$LOGhostname='X';}
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if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
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$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$webserver_id_ct = mysqli_num_rows($rslt);
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if ($webserver_id_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$webserver_id = $row[0];
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}
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else
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{
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##### insert webserver entry
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$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$webserver_id = mysqli_insert_id($link);
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}
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$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$user, $query_date, $end_date, $shift, $file_download, $report_display_type|', url='$LOGfull_url', webserver='$webserver_id';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$report_log_id = mysqli_insert_id($link);
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##### END log visit to the vicidial_report_log table #####
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if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
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{
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mysqli_close($link);
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$use_slave_server=1;
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$db_source = 'S';
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require("dbconnect_mysqli.php");
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$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
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}
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$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGuser_group = $row[0];
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$stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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$LOGallowed_reports = $row[1];
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$LOGadmin_viewable_groups = $row[2];
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$LOGadmin_viewable_call_times = $row[3];
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if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo _QXZ("You are not allowed to view this report").": |$PHP_AUTH_USER|$report_name|\n";
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exit;
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}
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$LOGadmin_viewable_groupsSQL='';
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$vuLOGadmin_viewable_groupsSQL='';
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$whereLOGadmin_viewable_groupsSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) )
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{
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups);
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL);
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$LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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$whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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$vuLOGadmin_viewable_groupsSQL = "and vicidial_users.user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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}
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$LOGadmin_viewable_call_timesSQL='';
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$whereLOGadmin_viewable_call_timesSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i', $LOGadmin_viewable_call_times)) and (strlen($LOGadmin_viewable_call_times) > 3) )
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{
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ -/",'',$LOGadmin_viewable_call_times);
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_call_timesSQL);
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$LOGadmin_viewable_call_timesSQL = "and call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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$whereLOGadmin_viewable_call_timesSQL = "where call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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}
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$SSmenu_background='015B91';
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$SSframe_background='D9E6FE';
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$SSstd_row1_background='9BB9FB';
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$SSstd_row2_background='B9CBFD';
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$SSstd_row3_background='8EBCFD';
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$SSstd_row4_background='B6D3FC';
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$SSstd_row5_background='A3C3D6';
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$SSalt_row1_background='BDFFBD';
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$SSalt_row2_background='99FF99';
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$SSalt_row3_background='CCFFCC';
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if ($SSadmin_screen_colors != 'default')
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{
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$stmt = "SELECT menu_background,frame_background,std_row1_background,std_row2_background,std_row3_background,std_row4_background,std_row5_background,alt_row1_background,alt_row2_background,alt_row3_background,web_logo FROM vicidial_screen_colors where colors_id='$SSadmin_screen_colors';";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$colors_ct = mysqli_num_rows($rslt);
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if ($colors_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$SSmenu_background = $row[0];
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$SSframe_background = $row[1];
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$SSstd_row1_background = $row[2];
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$SSstd_row2_background = $row[3];
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$SSstd_row3_background = $row[4];
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$SSstd_row4_background = $row[5];
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$SSstd_row5_background = $row[6];
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$SSalt_row1_background = $row[7];
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$SSalt_row2_background = $row[8];
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$SSalt_row3_background = $row[9];
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$SSweb_logo = $row[10];
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}
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}
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$Mhead_color = $SSstd_row5_background;
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$Mmain_bgcolor = $SSmenu_background;
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$Mhead_color = $SSstd_row5_background;
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$selected_logo = "./images/vicidial_admin_web_logo.png";
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$selected_small_logo = "./images/vicidial_admin_web_logo.png";
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$logo_new=0;
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$logo_old=0;
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$logo_small_old=0;
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if (file_exists('./images/vicidial_admin_web_logo.png')) {$logo_new++;}
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if (file_exists('vicidial_admin_web_logo_small.gif')) {$logo_small_old++;}
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if (file_exists('vicidial_admin_web_logo.gif')) {$logo_old++;}
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if ($SSweb_logo=='default_new')
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{
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$selected_logo = "./images/vicidial_admin_web_logo.png";
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$selected_small_logo = "./images/vicidial_admin_web_logo.png";
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}
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if ( ($SSweb_logo=='default_old') and ($logo_old > 0) )
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{
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$selected_logo = "./vicidial_admin_web_logo.gif";
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$selected_small_logo = "./vicidial_admin_web_logo_small.gif";
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}
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if ( ($SSweb_logo!='default_new') and ($SSweb_logo!='default_old') )
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{
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if (file_exists("./images/vicidial_admin_web_logo$SSweb_logo"))
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{
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$selected_logo = "./images/vicidial_admin_web_logo$SSweb_logo";
|
|
$selected_small_logo = "./images/vicidial_admin_web_logo$SSweb_logo";
|
|
}
|
|
}
|
|
|
|
|
|
$HEADER.="<HTML>\n";
|
|
$HEADER.="<HEAD>\n";
|
|
$HEADER.="<STYLE type=\"text/css\">\n";
|
|
$HEADER.="<!--\n";
|
|
$HEADER.=" .green {color: white; background-color: green}\n";
|
|
$HEADER.=" .red {color: white; background-color: red}\n";
|
|
$HEADER.=" .blue {color: white; background-color: blue}\n";
|
|
$HEADER.=" .purple {color: white; background-color: purple}\n";
|
|
$HEADER.="-->\n";
|
|
$HEADER.=" </STYLE>\n";
|
|
|
|
$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
|
$HEADER.="<TITLE>"._QXZ("$report_name");
|
|
|
|
|
|
##### BEGIN Set variables to make header show properly #####
|
|
$ADD = '3';
|
|
$hh = 'users';
|
|
$sh = 'sheet';
|
|
$LOGast_admin_access = '1';
|
|
$ADMIN = 'admin.php';
|
|
$page_width='770';
|
|
$section_width='750';
|
|
$header_font_size='3';
|
|
$subheader_font_size='2';
|
|
$subcamp_font_size='2';
|
|
$header_selected_bold='<b>';
|
|
$header_nonselected_bold='';
|
|
$users_color = '#FFFF99';
|
|
$users_font = 'BLACK';
|
|
$users_color = '#E6E6E6';
|
|
$subcamp_color = '#C6C6C6';
|
|
##### END Set variables to make header show properly #####
|
|
|
|
#require("admin_header.php");
|
|
|
|
$MAIN.="<TABLE WIDTH=$page_width BGCOLOR=\"#$SSframe_background\" cellpadding=2 cellspacing=0><TR BGCOLOR=\"#$SSframe_background\"><TD>\n";
|
|
|
|
$MAIN.=_QXZ("Agent Time Sheet for").": <B>$user</B>\n";
|
|
$MAIN.="<BR>\n";
|
|
$MAIN.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET> \n";
|
|
$MAIN.="<table border='0' width='350' cellpadding='3' cellspacing='0'>";
|
|
$MAIN.="<tr><td align='right'>"._QXZ("Date").":</td><td align='left'><INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\"></td>\n";
|
|
$MAIN.="<td align='right'>"._QXZ("To").":</td><td align='left'><INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\"></td></tr>";
|
|
$MAIN.="<tr><td align='right'>"._QXZ("User ID").":</td><td align='left' colspan='3'><INPUT TYPE=TEXT NAME=agent SIZE=20 MAXLENGTH=20 VALUE=\"$agent\"></td></tr>\n";
|
|
|
|
if ($archives_available=="Y")
|
|
{
|
|
$MAIN.="<tr><td align='center' colspan='4'><input type='checkbox' name='search_archived_data' value='checked' $search_archived_data>"._QXZ("Search archived data")."</td></tr>\n";
|
|
}
|
|
|
|
$MAIN.="</table>";
|
|
$MAIN.="<BR><BR>\n";
|
|
|
|
$MAIN.="<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'>\n";
|
|
$MAIN.="</FORM>\n\n";
|
|
|
|
$MAIN.="<PRE><FONT SIZE=3>\n";
|
|
|
|
|
|
if (!$agent)
|
|
{
|
|
$MAIN.="\n";
|
|
$MAIN.=_QXZ("PLEASE SELECT AN AGENT ID AND DATE-TIME ABOVE AND CLICK SUBMIT")."\n";
|
|
$MAIN.=" "._QXZ("NOTE: stats taken from available agent log data")."\n";
|
|
}
|
|
|
|
else
|
|
{
|
|
$query_date_BEGIN = "$query_date 00:00:00";
|
|
$query_date_END = "$query_date 23:59:59";
|
|
$end_date_BEGIN = "$end_date 00:00:00";
|
|
$end_date_END = "$end_date 23:59:59";
|
|
$time_BEGIN = "00:00:00";
|
|
$time_END = "23:59:59";
|
|
|
|
$stmt="select full_name from vicidial_users where user='$agent' $vuLOGadmin_viewable_groupsSQL;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$MAIN.="$stmt\n";}
|
|
$row=mysqli_fetch_row($rslt);
|
|
$full_name = $row[0];
|
|
|
|
$MAIN.=""._QXZ("Agent Time Sheet",44)." $NOW_TIME\n";
|
|
|
|
$MAIN.=_QXZ("Time range").": $query_date_BEGIN "._QXZ("to")." $end_date_END\n\n";
|
|
$MAIN.="---------- "._QXZ("AGENT TIME SHEET").": $agent - $full_name -------------\n\n";
|
|
|
|
$CSV_text_header.="\""._QXZ("Agent Time Sheet")." - $NOW_TIME\"\n";
|
|
$CSV_text_header.="\""._QXZ("Time range").": $query_date_BEGIN "._QXZ("to")." $end_date_END\"\n";
|
|
$CSV_text_header.="\""._QXZ("AGENT TIME SHEET").": $agent - $full_name\"\n\n";
|
|
|
|
|
|
if ($calls_summary)
|
|
{
|
|
$stmt="select count(*) as calls,sum(talk_sec) as talk,avg(talk_sec),sum(pause_sec),avg(pause_sec),sum(wait_sec),avg(wait_sec),sum(dispo_sec),avg(dispo_sec) from ".$vicidial_agent_log_table." where event_time <= '" . mysqli_real_escape_string($link, $end_date_END) . "' and event_time >= '" . mysqli_real_escape_string($link, $query_date_BEGIN) . "' and user='" . mysqli_real_escape_string($link, $agent) . "' and pause_sec<48800 and wait_sec<48800 and talk_sec<48800 and dispo_sec<48800 limit 1;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$MAIN.="$stmt\n";}
|
|
$row=mysqli_fetch_row($rslt);
|
|
|
|
$TOTAL_TIME = ($row[1] + $row[3] + $row[5] + $row[7]);
|
|
|
|
$TOTAL_TIME_HMS = sec_convert($TOTAL_TIME,'H');
|
|
$TALK_TIME_HMS = sec_convert($row[1],'H');
|
|
$PAUSE_TIME_HMS = sec_convert($row[3],'H');
|
|
$WAIT_TIME_HMS = sec_convert($row[5],'H');
|
|
$WRAPUP_TIME_HMS = sec_convert($row[7],'H');
|
|
$TALK_AVG_MS = sec_convert($row[2],'H');
|
|
$PAUSE_AVG_MS = sec_convert($row[4],'H');
|
|
$WAIT_AVG_MS = sec_convert($row[6],'H');
|
|
$WRAPUP_AVG_MS = sec_convert($row[8],'H');
|
|
|
|
$pfTOTAL_TIME_HMS = sprintf("%8s", $TOTAL_TIME_HMS);
|
|
$pfTALK_TIME_HMS = sprintf("%8s", $TALK_TIME_HMS);
|
|
$pfPAUSE_TIME_HMS = sprintf("%8s", $PAUSE_TIME_HMS);
|
|
$pfWAIT_TIME_HMS = sprintf("%8s", $WAIT_TIME_HMS);
|
|
$pfWRAPUP_TIME_HMS = sprintf("%8s", $WRAPUP_TIME_HMS);
|
|
$pfTALK_AVG_MS = sprintf("%6s", $TALK_AVG_MS);
|
|
$pfPAUSE_AVG_MS = sprintf("%6s", $PAUSE_AVG_MS);
|
|
$pfWAIT_AVG_MS = sprintf("%6s", $WAIT_AVG_MS);
|
|
$pfWRAPUP_AVG_MS = sprintf("%6s", $WRAPUP_AVG_MS);
|
|
|
|
$MAIN.=_QXZ("TOTAL CALLS TAKEN",17).": $row[0] <a href='$PHP_SELF?calls_summary=$calls_summary&agent=$agent&query_date=$query_date&end_date=$end_date&file_download=1&search_archived_data=$search_archived_data'>["._QXZ("DOWNLOAD")."]</a>\n";
|
|
$MAIN.=_QXZ("TALK TIME:",24)." $pfTALK_TIME_HMS "._QXZ("AVERAGE",11,"r").": $pfTALK_AVG_MS\n";
|
|
$MAIN.=_QXZ("PAUSE TIME:",24)." $pfPAUSE_TIME_HMS "._QXZ("AVERAGE",11,"r").": $pfPAUSE_AVG_MS\n";
|
|
$MAIN.=_QXZ("WAIT TIME:",24)." $pfWAIT_TIME_HMS "._QXZ("AVERAGE",11,"r").": $pfWAIT_AVG_MS\n";
|
|
$MAIN.=_QXZ("WRAPUP TIME:",24)." $pfWRAPUP_TIME_HMS "._QXZ("AVERAGE",11,"r").": $pfWRAPUP_AVG_MS\n";
|
|
$MAIN.="----------------------------------------------------------------\n";
|
|
$MAIN.=_QXZ("TOTAL ACTIVE AGENT TIME").": $pfTOTAL_TIME_HMS\n\n";
|
|
$CSV_text1.=$CSV_text_header;
|
|
$CSV_text1.="\"\",\""._QXZ("TOTAL CALLS TAKEN").": $row[0]\"\n";
|
|
$CSV_text1.="\"\",\""._QXZ("TALK TIME").":\",\"$pfTALK_TIME_HMS\",\""._QXZ("AVERAGE").":\",\"$pfTALK_AVG_MS\"\n";
|
|
$CSV_text1.="\"\",\""._QXZ("PAUSE TIME").":\",\"$pfPAUSE_TIME_HMS\",\""._QXZ("AVERAGE").":\",\"$pfPAUSE_AVG_MS\"\n";
|
|
$CSV_text1.="\"\",\""._QXZ("WAIT TIME").":\",\"$pfWAIT_TIME_HMS\",\""._QXZ("AVERAGE").":\",\"$pfWAIT_AVG_MS\"\n";
|
|
$CSV_text1.="\"\",\""._QXZ("WRAPUP TIME").":\",\"$pfWRAPUP_TIME_HMS\",\""._QXZ("AVERAGE").":\",\"$pfWRAPUP_AVG_MS\"\n";
|
|
$CSV_text1.="\"\",\""._QXZ("TOTAL ACTIVE AGENT TIME").":\",\"$pfTOTAL_TIME_HMS\"\n\n";
|
|
}
|
|
else
|
|
{
|
|
$MAIN.="<a href=\"$PHP_SELF?calls_summary=1&agent=$agent&query_date=$query_date&end_date=$end_date\">"._QXZ("Call Activity Summary")."</a>\n\n";
|
|
|
|
}
|
|
|
|
$stmt="select event_time,UNIX_TIMESTAMP(event_time) from ".$vicidial_agent_log_table." where event_time <= '" . mysqli_real_escape_string($link, $end_date_END) . "' and event_time >= '" . mysqli_real_escape_string($link, $query_date_BEGIN) . "' and user='" . mysqli_real_escape_string($link, $agent) . "' order by event_time limit 1;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$MAIN.="$stmt\n";}
|
|
$row=mysqli_fetch_row($rslt);
|
|
|
|
$MAIN.=_QXZ("FIRST LOGIN:",21)." $row[0]\n";
|
|
$start = $row[1];
|
|
|
|
$CSV_login.="\"\",\""._QXZ("FIRST LOGIN").":\",\"$row[0]\"\n";
|
|
|
|
$stmt="select event_time,UNIX_TIMESTAMP(event_time) from ".$vicidial_agent_log_table." where event_time <= '" . mysqli_real_escape_string($link, $end_date_END) . "' and event_time >= '" . mysqli_real_escape_string($link, $query_date_BEGIN) . "' and user='" . mysqli_real_escape_string($link, $agent) . "' order by event_time desc limit 1;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$MAIN.="$stmt\n";}
|
|
$row=mysqli_fetch_row($rslt);
|
|
|
|
$MAIN.=_QXZ("LAST LOG ACTIVITY:",21)." $row[0]\n";
|
|
$end = $row[1];
|
|
|
|
$CSV_login.="\"\",\""._QXZ("LAST LOG ACTIVITY").":\",\"$row[0]\"\n";
|
|
|
|
# $login_time = ($end - $start);
|
|
|
|
$total_stmt="select sum(talk_sec+pause_sec+wait_sec+dispo_sec) from ".$vicidial_agent_log_table." where event_time <= '" . mysqli_real_escape_string($link, $end_date_END) . "' and event_time >= '" . mysqli_real_escape_string($link, $query_date_BEGIN) . "' and user='" . mysqli_real_escape_string($link, $agent) . "' and pause_sec<48800 and wait_sec<48800 and talk_sec<48800 and dispo_sec<48800 limit 1;";
|
|
$total_rslt=mysql_to_mysqli($total_stmt, $link);
|
|
if ($DB) {$MAIN.="$total_stmt\n";}
|
|
$total_row=mysqli_fetch_row($total_rslt);
|
|
$login_time=$total_row[0];
|
|
|
|
$LOGIN_TIME_HMS = sec_convert($login_time,'H');
|
|
$pfLOGIN_TIME_HMS = sprintf("%8s", $LOGIN_TIME_HMS);
|
|
|
|
$MAIN.="-----------------------------------------\n";
|
|
$MAIN.=_QXZ("TOTAL LOGGED-IN TIME:",32)." $pfLOGIN_TIME_HMS\n";
|
|
|
|
$CSV_login.="\"\",\""._QXZ("TOTAL LOGGED-IN TIME").":\",\"$pfLOGIN_TIME_HMS\"\n\n";
|
|
$CSV_text1.=$CSV_login;
|
|
|
|
### timeclock records
|
|
|
|
|
|
##### vicidial_timeclock log records for user #####
|
|
|
|
$total_login_time=0;
|
|
$SQday_ARY = explode('-',$query_date_BEGIN);
|
|
$EQday_ARY = explode('-',$end_date_END);
|
|
$SQepoch = mktime(0, 0, 0, $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]);
|
|
$EQepoch = mktime(23, 59, 59, $EQday_ARY[1], $EQday_ARY[2], $EQday_ARY[0]);
|
|
|
|
$MAIN.="\n";
|
|
|
|
$MAIN.="<B>"._QXZ("TIMECLOCK LOGIN/LOGOUT TIME").": <a href='$PHP_SELF?calls_summary=$calls_summary&agent=$agent&query_date=$query_date&end_date=$end_date&file_download=2&search_archived_data=$search_archived_data'>["._QXZ("DOWNLOAD")."]</a></B>\n";
|
|
$MAIN.="<TABLE width=550 cellspacing=0 cellpadding=1>\n";
|
|
$MAIN.="<tr><td><font size=2>"._QXZ("ID")." </td><td><font size=2>"._QXZ("EDIT")." </td><td align=right><font size=2>"._QXZ("EVENT")." </td><td align=right><font size=2> "._QXZ("DATE")."</td><td align=right><font size=2> "._QXZ("IP ADDRESS")."</td><td align=right><font size=2> "._QXZ("GROUP")."</td><td align=right><font size=2>"._QXZ("HOURS:MINUTES")."</td></tr>\n";
|
|
|
|
$CSV_text2.=$CSV_text_header;
|
|
$CSV_text2.=$CSV_login;
|
|
$CSV_text2.="\""._QXZ("TIMECLOCK LOGIN/LOGOUT TIME").":\"\n";
|
|
$CSV_text2.="\"\",\""._QXZ("ID")."\",\""._QXZ("EDIT")."\",\""._QXZ("EVENT")."\",\""._QXZ("DATE")."\",\""._QXZ("IP ADDRESS")."\",\""._QXZ("GROUP")."\",\""._QXZ("HOURS:MINUTES")."\"\n";
|
|
|
|
$stmt="SELECT event,event_epoch,user_group,login_sec,ip_address,timeclock_id,manager_user from ".$vicidial_timeclock_log_table." where user='$agent' and event_epoch >= '$SQepoch' and event_epoch <= '$EQepoch';";
|
|
if ($DB>0) {$MAIN.="|$stmt|";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$events_to_print = mysqli_num_rows($rslt);
|
|
|
|
$total_logs=0;
|
|
$o=0;
|
|
while ($events_to_print > $o)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ( ($row[0]=='START') or ($row[0]=='LOGIN') )
|
|
{$bgcolor='bgcolor="#'.$SSstd_row3_background.'"';}
|
|
else
|
|
{$bgcolor='bgcolor="#'.$SSstd_row4_background.'"';}
|
|
|
|
$TC_log_date = date("Y-m-d H:i:s", $row[1]);
|
|
|
|
$manager_edit='';
|
|
if (strlen($row[6])>0) {$manager_edit = ' * ';}
|
|
|
|
if (preg_match('/LOGIN/', $row[0]))
|
|
{
|
|
$login_sec='';
|
|
$MAIN.="<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
|
|
$MAIN.="<td align=right><font size=2>$manager_edit</td>";
|
|
$MAIN.="<td align=right><font size=2>$row[0]</td>";
|
|
$MAIN.="<td align=right><font size=2> $TC_log_date</td>\n";
|
|
$MAIN.="<td align=right><font size=2> $row[4]</td>\n";
|
|
$MAIN.="<td align=right><font size=2> $row[2]</td>\n";
|
|
$MAIN.="<td align=right><font size=2> </td></tr>\n";
|
|
$CSV_text2.="\"\",\"$row[5]\",\"$manager_edit\",\"$row[0]\",\"$TC_log_date\",\"$row[4]\",\"$row[2]\",\"\"\n";
|
|
}
|
|
if (preg_match('/LOGOUT/', $row[0]))
|
|
{
|
|
$login_sec = $row[3];
|
|
$total_login_time = ($total_login_time + $login_sec);
|
|
$event_hours_minutes = sec_convert($login_sec,'H');
|
|
|
|
$MAIN.="<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
|
|
$MAIN.="<td align=right><font size=2>$manager_edit</td>";
|
|
$MAIN.="<td align=right><font size=2>$row[0]</td>";
|
|
$MAIN.="<td align=right><font size=2> $TC_log_date</td>\n";
|
|
$MAIN.="<td align=right><font size=2> $row[4]</td>\n";
|
|
$MAIN.="<td align=right><font size=2> $row[2]</td>\n";
|
|
$MAIN.="<td align=right><font size=2> $event_hours_minutes";
|
|
if ($DB) {$MAIN.=" - $total_login_time - $login_sec";}
|
|
$MAIN.="</td></tr>\n";
|
|
$CSV_text2.="\"\",\"$row[5]\",\"$manager_edit\",\"$row[0]\",\"$TC_log_date\",\"$row[4]\",\"$row[2]\",\"$event_hours_minutes\"\n";
|
|
}
|
|
$o++;
|
|
}
|
|
if (strlen($login_sec)<1)
|
|
{
|
|
if ($events_to_print==0)
|
|
{
|
|
$login_sec=0;
|
|
}
|
|
else
|
|
{
|
|
$login_sec = ($STARTtime - $row[1]);
|
|
}
|
|
$total_login_time = ($total_login_time + $login_sec);
|
|
if ($DB) {$MAIN.=_QXZ("LOGIN ONLY")." - $total_login_time - $login_sec";}
|
|
}
|
|
$total_login_hours_minutes = sec_convert($total_login_time,'H');
|
|
|
|
if ($DB) {$MAIN.=" - $total_login_time - $login_sec";}
|
|
|
|
$MAIN.="<tr><td align=right><font size=2> </td>";
|
|
$MAIN.="<td align=right><font size=2> </td>\n";
|
|
$MAIN.="<td align=right><font size=2> </td>\n";
|
|
$MAIN.="<td align=right><font size=2> </td>\n";
|
|
$MAIN.="<td align=right colspan=2><font size=2><font size=2>"._QXZ("TOTAL")." </td>\n";
|
|
$MAIN.="<td align=right><font size=2> $total_login_hours_minutes </td></tr>\n";
|
|
$CSV_text2.="\"\",\"\",\"\",\"\",\"\",\"\",\""._QXZ("TOTAL")."\",\"$total_login_hours_minutes\"\n";
|
|
|
|
$MAIN.="</TABLE><BR>$db_source\n";
|
|
$MAIN.="</BODY></HTML>\n";
|
|
}
|
|
if ($file_download>0) {
|
|
$FILE_TIME = date("Ymd-His");
|
|
$CSVfilename = "AST_agent_time_sheet_$US$FILE_TIME.csv";
|
|
$CSV_var="CSV_text".$file_download;
|
|
$CSV_text=preg_replace('/^ +/', '', $$CSV_var);
|
|
$CSV_text=preg_replace('/\n +,/', ',', $CSV_text);
|
|
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
|
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
|
// We'll be outputting a TXT file
|
|
header('Content-type: application/octet-stream');
|
|
|
|
// It will be called LIST_101_20090209-121212.txt
|
|
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
|
header('Expires: 0');
|
|
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
|
header('Pragma: public');
|
|
ob_clean();
|
|
flush();
|
|
|
|
echo "$CSV_text";
|
|
|
|
} else {
|
|
header ("Content-type: text/html; charset=utf-8");
|
|
echo $HEADER;
|
|
require("admin_header.php");
|
|
echo $MAIN;
|
|
}
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysqli_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect_mysqli.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
exit;
|
|
|
|
|
|
?>
|
|
|