491 lines
14 KiB
Perl
491 lines
14 KiB
Perl
#!/usr/bin/perl
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#
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# agi-CALLCARD_dial_in.agi version 0.1
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#
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# This script is designed to allow customers the ability to dial in to a DID and
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# enter in a PIN number that would look up their account and send on to a
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# specified in-group if pin is valid
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#
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# user is prompted for their PIN number only (no pound '#' required)
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# then the user is forwarded to the active vicidial agent session
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#
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# can be added as an AGI to a Call Menu, or as below:
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# Call Menu Entry: "agi-CALLCARD_dial_in.agi,en---3---callcard_pin_enter---callcard_pin_invalid---default"
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# ;agent dial-in:
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#exten => 2346,1,Answer ; Answer the line
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#exten => 2346,2,AGI(agi-CALLCARD_dial_in.agi,en---3---callcard_pin_enter---callcard_pin_invalid---default)
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#exten => 2346,3,Hangup
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#
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# ; Below are the parameters needed for the script to be run properly
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# ; 1. language
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# ; - en - English <default>
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# ; - es - Spanish
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# ; - fr - French, not fully supported
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# ; 2. maximum attempts before hangup:
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# ; - 3 <default>
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# ; 3. audio file enter pin number prompt:
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# ; - callcard_pin_enter <default>
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# ; 4. audio file invalid pin number prompt:
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# ; - callcard_pin_invalid <default>
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# ; 5. DID pattern to use for in-group forwarding settings:
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# ; - default <default>
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# ; - USE-ORIGINATING-DID - this option will look up the DID the customer dialed in on and use those settings
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#
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# other audio files used:
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# - pin-number-accepted
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# - vm-youhave
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# - callcard_minutes_left
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#
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# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGELOG
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# 100311-1135 - First build
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#
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&get_time_now;
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$start_epoch = $now_date_epoch;
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$script = 'agi-CALLCARD_dial_in.agi';
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$now_date_epoch = time();
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$now_date = "$year-$mon-$mday $hour:$min:$sec";
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($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
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$year = ($year + 1900);
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$mon++;
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if ($mon < 10) {$mon = "0$mon";}
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if ($mday < 10) {$mday = "0$mday";}
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if ($hour < 10) {$hour = "0$hour";}
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if ($min < 10) {$min = "0$min";}
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if ($sec < 10) {$sec = "0$sec";}
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$US='_';
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# default path to astguiclient configuration file:
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$PATHconf = '/etc/astguiclient.conf';
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open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
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@conf = <conf>;
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close(conf);
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$i=0;
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foreach(@conf)
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{
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$line = $conf[$i];
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$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
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if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
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{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
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if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
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{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
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if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
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{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
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if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
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{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
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{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
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{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
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{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
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{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
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{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
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$i++;
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}
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if (!$VARDB_port) {$VARDB_port='3306';}
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if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/ivrout.$year-$mon-$mday";}
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use DBI;
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use Asterisk::AGI;
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$AGI = new Asterisk::AGI;
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$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
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or die "Couldn't connect to database: " . DBI->errstr;
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# defaults:
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$language = 'en';
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$maximum_attempts = '3';
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$pin_enter_audio = 'callcard_pin_enter';
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$pin_invalid_audio = 'callcard_pin_invalid';
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$did_ingroup_settings = 'default';
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### begin parsing run-time options ###
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if (length($ARGV[0])>1)
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{
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if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
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$i=0;
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while ($#ARGV >= $i)
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{
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$args = "$args $ARGV[$i]";
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if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
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$i++;
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}
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### list of command-line array arguments:
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@ARGV_vars = split(/---/, $ARGV[0]);
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if (length($ARGV_vars[0]) > 0) {$language = $ARGV_vars[0];}
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if (length($ARGV_vars[1]) > 0) {$maximum_attempts = $ARGV_vars[1];}
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if (length($ARGV_vars[2]) > 0) {$pin_enter_audio = $ARGV_vars[2];}
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if (length($ARGV_vars[3]) > 0) {$pin_invalid_audio = $ARGV_vars[3];}
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if (length($ARGV_vars[4]) > 0) {$did_ingroup_settings = $ARGV_vars[4];}
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}
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if ($language =~ /es/)
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{
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$audio_suffix='_es';
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$AGI->exec("EXEC Set(CHANNEL(language)=$language)");
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# $AGI->exec("SetLanguage($language)");
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$AGI->stream_file('sip-silence');
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$AGI->stream_file('sip-silence');
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}
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if ($language =~ /fr/)
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{
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$audio_suffix='_fr';
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$AGI->exec("EXEC Set(CHANNEL(language)=$language)");
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# $AGI->exec("SetLanguage($language)");
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$AGI->stream_file('sip-silence');
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$AGI->stream_file('sip-silence');
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}
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if ($language !~ /es|fr/) {$audio_suffix='';}
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$|=1;
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while(<STDIN>)
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{
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chomp;
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last unless length($_);
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if ($V)
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{
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if (/^agi_(\w+)\:\s+(.*)$/)
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{
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$AGI{$1} = $2;
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}
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}
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if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid=$unique_id}
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if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
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if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
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if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;}
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if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
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}
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if ( ($callerid =~ /\".*\"/) && ( (!$calleridname) or ($calleridname =~ /unknown/) ) )
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{
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$calleridname = $callerid;
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$calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi;
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$calleridname =~ s/\"|\" //gi;
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}
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$callerid =~ s/\D|\'//gi;
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$calleridname =~ s/unknown|\'//gi;
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if ( (!$callerid) or ($callerid =~ /unknown/) )
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{$callerid = $calleridname;}
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$phone_number=$callerid;
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### Grab Server values from the database
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$stmtA = "SELECT ext_context,agi_output FROM servers where server_ip = '$VARserver_ip';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$rec_count=0;
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while ($sthArows > $rec_count)
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{
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@aryA = $sthA->fetchrow_array;
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$DBext_context = "$aryA[0]";
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$DBagi_output = "$aryA[1]";
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if ($DBext_context) {$ext_context = $DBext_context;}
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if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
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if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
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if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
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$rec_count++;
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}
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$sthA->finish();
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$AGI->stream_file('sip-silence');
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$AGI->stream_file('sip-silence');
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$AGI->stream_file('sip-silence');
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$entry_chances=0;
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$VALID_login=0;
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$ACTIVE_login=0;
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$VDADremDIALstr='';
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while ( ($entry_chances < $maximum_attempts) && ($VALID_login < 1) )
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{
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$entry_chances++;
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&user_password_gather;
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###### Check userID and password against vicidial_users table
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$stmtA = "SELECT count(*) FROM callcard_accounts where pin='$PIN_number' and status IN('ACTIVE','USED') and balance_minutes > 0;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$VALID_login = $aryA[0];
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}
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$sthA->finish();
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if ($AGILOG) {$agi_string = "validate PIN: |$VALID_login|$stmtA|"; &agi_output;}
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if ($VALID_login > 0)
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{
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$AGI->stream_file("pin-number-accepted$audio_suffix");
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}
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else
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{
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$AGI->stream_file("$pin_invalid_audio$audio_suffix");
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}
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}
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if ($VALID_login < 1)
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{
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if ($AGILOG) {$agi_string = "DIAL-IN END: Invalid Pin |$VALID_login|$PIN_number|"; &agi_output;}
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$AGI->stream_file("vm-goodbye$audio_suffix");
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$AGI->hangup();
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$dbhA->disconnect();
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exit;
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}
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else
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{
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$secX = time();
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$PDtarget = ($secX - 30);
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($Psec,$Pmin,$Phour,$Pmday,$Pmon,$Pyear,$Pwday,$Pyday,$Pisdst) = localtime($PDtarget);
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$Pyear = ($Pyear + 1900);
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$Pmon++;
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if ($Pmon < 10) {$Pmon = "0$Pmon";}
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if ($Pmday < 10) {$Pmday = "0$Pmday";}
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if ($Phour < 10) {$Phour = "0$Phour";}
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if ($Pmin < 10) {$Pmin = "0$Pmin";}
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if ($Psec < 10) {$Psec = "0$Psec";}
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$PDtsSQLdate = "$Pyear$Pmon$Pmday$Phour$Pmin$Psec";
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###### Check for the current minute balance to play back to the customer in the callcard_accounts table
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$stmtA = "SELECT card_id,balance_minutes,inbound_group_id FROM callcard_accounts where pin='$PIN_number';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$card_id = $aryA[0];
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$balance_minutes = $aryA[1];
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$inbound_group_id = $aryA[2];
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}
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$sthA->finish();
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###### Check for the current minute balance to play back to the customer in the callcard_accounts table
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$stmtA = "SELECT vdl.did_id,did_pattern FROM vicidial_did_log vdl, vicidial_inbound_dids vid where uniqueid='$uniqueid' and vdl.did_id=vid.did_id order by call_date desc limit 1;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$original_did_pattern = $aryA[1];
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}
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$sthA->finish();
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if ($did_ingroup_settings =~ /USE-ORIGINATING-DID/)
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{$did_id_search = $original_did_pattern;}
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else
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{$did_id_search = $did_ingroup_settings;}
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$did_id=0;
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###### find the in-group settings to use when forwarding this call
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$stmtA = "SELECT did_id FROM vicidial_inbound_dids where did_pattern='$did_id_search';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$did_id = $aryA[0];
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}
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$sthA->finish();
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##### play customer's balance to them before transferring
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$AGI->stream_file("vm-youhave$audio_suffix");
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$AGI->say_number("$balance_minutes");
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$AGI->stream_file("callcard_minutes_left$audio_suffix");
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##### update callcard_accounts_detail record for this account
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$stmtA = "UPDATE callcard_accounts_detail set used_time='$now_date' where card_id='$card_id';";
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$affected_rows = $dbhA->do($stmtA);
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if ($AGILOG) {$agi_string = "callcard_accounts_detail update: |$affected_rows|$now_date|$card_id|"; &agi_output;}
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##### insert callcard_log record for this call
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$stmtA = "INSERT INTO callcard_log set uniqueid='$uniqueid',card_id='$card_id',call_time='$now_date',phone_number='$phone_number',inbound_did='$original_did_pattern',balance_minutes_start='$balance_minutes';";
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$affected_rows = $dbhA->do($stmtA);
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if ($AGILOG) {$agi_string = "callcard_log INSERT: |$affected_rows|$stmtA|"; &agi_output;}
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### format the remote server dialstring to get the call to the overflow agent meetme room
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$forward_extension = "99909*$did_id*$inbound_group_id";
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if ($AGILOG) {$agi_string = "Customer $PIN_number sent to $forward_extension"; &agi_output;}
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print "SET CONTEXT $ext_context\n";
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checkresult($result);
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print "SET EXTENSION $forward_extension\n";
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checkresult($result);
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print "SET PRIORITY 1\n";
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checkresult($result);
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}
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$dbhA->disconnect();
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exit;
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################################################################################
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##### SUBROUTINES ##############################################################
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################################################################################
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##### BEGIN collect the pin number ######################################
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sub user_password_gather
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{
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################################################################################
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# please enter the pin number followed by the pound key
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$interrupt_digit='';
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$interrupt_digit = $AGI->stream_file("$pin_enter_audio$audio_suffix",'0123456789');
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print STDERR "interrupt_digit |$interrupt_digit|\n";
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$digits_being_entered=1;
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$PIN_number='';
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if ($interrupt_digit > 0)
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{
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# if ($interrupt_digit == 35) {$interrupt_digit='#';}
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# if ($interrupt_digit == 42) {$interrupt_digit='*';}
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if ($interrupt_digit == 48) {$interrupt_digit=0;}
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if ($interrupt_digit == 49) {$interrupt_digit=1;}
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if ($interrupt_digit == 50) {$interrupt_digit=2;}
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if ($interrupt_digit == 51) {$interrupt_digit=3;}
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if ($interrupt_digit == 52) {$interrupt_digit=4;}
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if ($interrupt_digit == 53) {$interrupt_digit=5;}
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if ($interrupt_digit == 54) {$interrupt_digit=6;}
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if ($interrupt_digit == 55) {$interrupt_digit=7;}
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if ($interrupt_digit == 56) {$interrupt_digit=8;}
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if ($interrupt_digit == 57) {$interrupt_digit=9;}
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$PIN_number=$interrupt_digit;
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}
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$digit_loop_counter=0;
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while ( ($digits_being_entered > 0) && ($digit_loop_counter < 8) )
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{
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$digit = chr($AGI->wait_for_digit('10000')); # wait 10 seconds for input, until the pound key is pressed or 8 digits
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if ($digit =~ /\d/)
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{
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$PIN_number = "$PIN_number$digit";
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print STDERR "digit |$digit| PIN_number |$PIN_number|\n";
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# $AGI->say_digits("$digit");
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undef $digit;
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}
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else
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{
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$digits_being_entered=0;
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}
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$digit_loop_counter++;
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}
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$PIN_number =~ s/\D//gi;
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if ($PIN_number) {print STDERR "digit collection done|$digit| PIN_number |$PIN_number|\n";}
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}
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##### END collect the pin number ###############################################
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sub get_time_now #get the current date and time and epoch for logging call lengths and datetimes
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{
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($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
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$year = ($year + 1900);
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$mon++;
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if ($mon < 10) {$mon = "0$mon";}
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if ($mday < 10) {$mday = "0$mday";}
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if ($hour < 10) {$hour = "0$hour";}
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if ($min < 10) {$min = "0$min";}
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if ($sec < 10) {$sec = "0$sec";}
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$now_date_epoch = time();
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$now_date = "$year-$mon-$mday $hour:$min:$sec";
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$filedate = "$year$mon$mday$hour$min$sec";
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}
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sub checkresult
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{
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my ($res) = @_;
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my $retval;
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$tests++;
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chomp $res;
|
|
if ($res =~ /^200/) {
|
|
$res =~ /result=(-?\d+)/;
|
|
if (!length($1))
|
|
{
|
|
print STDERR "FAIL ($res)\n";
|
|
$fail++;
|
|
}
|
|
else
|
|
{
|
|
print STDERR "PASS ($1)\n";
|
|
$pass++;
|
|
}
|
|
}
|
|
else
|
|
{
|
|
print STDERR "FAIL (unexpected result '$res')\n";
|
|
$fail++;
|
|
}
|
|
}
|
|
|
|
sub agi_output
|
|
{
|
|
if ($AGILOG >=2)
|
|
{
|
|
### open the log file for writing ###
|
|
open(Lout, ">>$AGILOGfile")
|
|
|| die "Can't open $AGILOGfile: $!\n";
|
|
print Lout "$now_date|$script|$agi_string\n";
|
|
close(Lout);
|
|
}
|
|
### send to STDERR writing ###
|
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
|
$agi_string='';
|
|
}
|
|
|
|
sub leading_zero($)
|
|
{
|
|
$_ = $_[0];
|
|
s/^(\d)$/0$1/;
|
|
s/^(\d\d)$/0$1/;
|
|
return $_;
|
|
} # End of the leading_zero() routine.
|