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9dcab0afbb10dfd0127d525b80644f3753cc22cf
agc_2-X/www/vicidial/sph_report.php
T
mattf b3b3c683ed Added logging of webserver and url used for all API calls, agent logins and reports 
Fixed minor bug related to modify lead page with custom fields and encryption

git-svn-id: svn://192.168.202.10@2053 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-01-08 21:00:33 +00:00

694 lines
23 KiB
PHP
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<?php
# sph_report.php
#
# Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
#
# 80502-0857 - First build
# 80506-0228 - Added user field to search by
# 90508-0644 - Changed to PHP long tags
# 130414-0235 - Added report logging
# 130610-0942 - Finalized changing of all ereg instances to preg
# 130616-2045 - Added filtering of input to prevent SQL injection attacks and new user auth
# 130901-0817 - Changed to mysqli PHP functions
# 140108-0721 - Added webserver and hostname to report logging
#
$startMS = microtime();
$report_name='SPH Report';
require("dbconnect_mysqli.php");
require("functions.php");
##### Pull values from posted form variables #####
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF'];
if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}
if (isset($_GET["campaign"])) {$campaign=$_GET["campaign"];}
elseif (isset($_POST["campaign"])) {$campaign=$_POST["campaign"];}
if (isset($_GET["group"])) {$group=$_GET["group"];}
elseif (isset($_POST["group"])) {$group=$_POST["group"];}
if (isset($_GET["user_group"])) {$user_group=$_GET["user_group"];}
elseif (isset($_POST["user_group"])) {$user_group=$_POST["user_group"];}
if (isset($_GET["shift"])) {$shift=$_GET["shift"];}
elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];}
if (isset($_GET["role"])) {$role=$_GET["role"];}
elseif (isset($_POST["role"])) {$role=$_POST["role"];}
if (isset($_GET["order"])) {$order=$_GET["order"];}
elseif (isset($_POST["order"])) {$order=$_POST["order"];}
if (isset($_GET["user"])) {$user=$_GET["user"];}
elseif (isset($_POST["user"])) {$user=$_POST["user"];}
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
if (strlen($shift)<2) {$shift='ALL';}
if (strlen($role)<2) {$role='ALL';}
if (strlen($order)<2) {$order='sales_down';}
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysqli_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$non_latin = $row[0];
}
##### END SETTINGS LOOKUP #####
###########################################
if ($non_latin < 1)
{
$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
}
else
{
$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
}
$query_date = preg_replace("/'|\"|\\\\|;/","",$query_date);
$end_date = preg_replace("/'|\"|\\\\|;/","",$end_date);
$campaign = preg_replace("/'|\"|\\\\|;/","",$campaign);
$user_group = preg_replace("/'|\"|\\\\|;/","",$user_group);
$group = preg_replace("/'|\"|\\\\|;/","",$group);
$shift = preg_replace("/'|\"|\\\\|;/","",$shift);
$role = preg_replace("/'|\"|\\\\|;/","",$role);
$order = preg_replace("/'|\"|\\\\|;/","",$order);
$user = preg_replace("/'|\"|\\\\|;/","",$user);
$auth=0;
$reports_auth=0;
$admin_auth=0;
$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1);
if ($auth_message == 'GOOD')
{$auth=1;}
if ($auth > 0)
{
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports > 0;";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$admin_auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports > 0;";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$reports_auth=$row[0];
if ($reports_auth < 1)
{
$VDdisplayMESSAGE = "You are not allowed to view reports";
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
if ( ($reports_auth > 0) and ($admin_auth < 1) )
{
$ADD=999999;
$reports_only_user=1;
}
}
else
{
$VDdisplayMESSAGE = "Login incorrect, please try again";
if ($auth_message == 'LOCK')
{
$VDdisplayMESSAGE = "Too many login attempts, try again in 15 minutes";
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
}
Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
Header("HTTP/1.0 401 Unauthorized");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
exit;
}
##### BEGIN log visit to the vicidial_report_log table #####
$LOGip = getenv("REMOTE_ADDR");
$LOGbrowser = getenv("HTTP_USER_AGENT");
$LOGscript_name = getenv("SCRIPT_NAME");
$LOGserver_name = getenv("SERVER_NAME");
$LOGserver_port = getenv("SERVER_PORT");
$LOGrequest_uri = getenv("REQUEST_URI");
$LOGhttp_referer = getenv("HTTP_REFERER");
if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
else {$HTTPprotocol = 'http://';}
if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
else {$LOGserver_port = ":$LOGserver_port";}
$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
$LOGhostname = php_uname('n');
if (strlen($LOGhostname)<1) {$LOGhostname='X';}
if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$webserver_id_ct = mysqli_num_rows($rslt);
if ($webserver_id_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$webserver_id = $row[0];
}
else
{
##### insert webserver entry
$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$affected_rows = mysqli_affected_rows($link);
$webserver_id = mysqli_insert_id($link);
}
$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$campaign, $query_date, $end_date|', url='$LOGfull_url', webserver='$webserver_id';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$report_log_id = mysqli_insert_id($link);
##### END log visit to the vicidial_report_log table #####
$NOW_DATE = date("Y-m-d");
$NOW_TIME = date("Y-m-d H:i:s");
$STARTtime = date("U");
if (!isset($group)) {$group = '';}
if (!isset($query_date)) {$query_date = $NOW_DATE;}
if (!isset($end_date)) {$end_date = $NOW_DATE;}
$stmt="select campaign_id from vicidial_campaigns;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$campaigns_to_print = mysqli_num_rows($rslt);
$i=0;
$LISTcampaigns[$i]='---NONE---';
$i++;
$campaigns_to_print++;
while ($i < $campaigns_to_print)
{
$row=mysqli_fetch_row($rslt);
$LISTcampaigns[$i] =$row[0];
$i++;
}
$stmt="select group_id from vicidial_inbound_groups;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$groups_to_print = mysqli_num_rows($rslt);
$i=0;
$LISTgroups[$i]='---NONE---';
$i++;
$groups_to_print++;
while ($i < $groups_to_print)
{
$row=mysqli_fetch_row($rslt);
$LISTgroups[$i] =$row[0];
$i++;
}
$stmt="select user_group from vicidial_user_groups;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$user_groups_to_print = mysqli_num_rows($rslt);
$i=0;
$LISTuser_groups[$i]='---ALL---';
$i++;
$user_groups_to_print++;
while ($i < $user_groups_to_print)
{
$row=mysqli_fetch_row($rslt);
$LISTuser_groups[$i] =$row[0];
$i++;
}
##### START HTML #####
?>
<HTML>
<HEAD>
<style type="text/css">
<!--
div.scroll_callback {height: 300px; width: 620px; overflow: scroll;}
div.scroll_list {height: 400px; width: 140px; overflow: scroll;}
div.scroll_script {height: 331px; width: 600px; background: #FFF5EC; overflow: scroll; font-size: 12px; font-family: sans-serif;}
div.text_input {overflow: auto; font-size: 10px; font-family: sans-serif;}
.body_text {font-size: 13px; font-family: sans-serif;}
.preview_text {font-size: 13px; font-family: sans-serif; background: #CCFFCC}
.preview_text_red {font-size: 13px; font-family: sans-serif; background: #FFCCCC}
.body_small {font-size: 11px; font-family: sans-serif;}
.body_tiny {font-size: 10px; font-family: sans-serif;}
.log_text {font-size: 11px; font-family: monospace;}
.log_text_red {font-size: 11px; font-family: monospace; font-weight: bold; background: #FF3333}
.sd_text {font-size: 16px; font-family: sans-serif; font-weight: bold;}
.sh_text {font-size: 14px; font-family: sans-serif; font-weight: bold;}
.sb_text {font-size: 12px; font-family: sans-serif;}
.sk_text {font-size: 11px; font-family: sans-serif;}
.skb_text {font-size: 13px; font-family: sans-serif; font-weight: bold;}
.ON_conf {font-size: 11px; font-family: monospace; color: black; background: #FFFF99}
.OFF_conf {font-size: 11px; font-family: monospace; color: black; background: #FFCC77}
.cust_form {font-family: sans-serif; font-size: 10px; overflow: auto}
.select_bold {font-size: 14px; font-family: sans-serif; font-weight: bold;}
.header_white {font-size: 14px; font-family: sans-serif; font-weight: bold; color: white}
.data_records {font-size: 12px; font-family: sans-serif; color: black}
.data_records_fix {font-size: 12px; font-family: monospace; color: black}
.data_records_fix_small {font-size: 9px; font-family: monospace; color: black}
-->
</style>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
<TITLE><?php echo $report_name ?></TITLE>
</HEAD><BODY BGCOLOR=WHITE>
<?php
$campaign_ct = count($campaign);
$group_ct = count($group);
$user_group_ct = count($user_group);
$campaign_string='|';
$group_string='|';
$user_group_string='|';
$i=0;
while($i < $campaign_ct)
{
$campaign_string .= "$campaign[$i]|";
$campaign_SQL .= "'$campaign[$i]',";
$i++;
}
if ( (preg_match('/\s\-\-NONE\-\-\s/',$campaign_string) ) or ($campaign_ct < 1) )
{
$campaign_SQL = "campaign_id IN('')";
}
else
{
$campaign_SQL = preg_replace('/,$/i', '',$campaign_SQL);
$campaign_SQL = "campaign_id IN($campaign_SQL)";
}
$i=0;
while($i < $group_ct)
{
$group_string .= "$group[$i]|";
$group_SQL .= "'$group[$i]',";
$i++;
}
if ( (preg_match('/\s\-\-NONE\-\-\s/',$group_string) ) or ($group_ct < 1) )
{
$group_SQL = "''";
# $group_SQL = "group_id IN('')";
}
else
{
$group_SQL = preg_replace('/,$/i', '',$group_SQL);
# $group_SQL = "group_id IN($group_SQL)";
}
$i=0;
while($i < $user_group_ct)
{
$user_group_string .= "$user_group[$i]|";
$user_group_SQL .= "'$user_group[$i]',";
$i++;
}
if ( (preg_match('/\-\-ALL\-\-/',$user_group_string) ) or ($user_group_ct < 1) )
{
$user_group_SQL = "";
}
else
{
$user_group_SQL = preg_replace('/,$/i', '',$user_group_SQL);
$user_group_SQL = "user_group_id IN($user_group_SQL)";
}
if ($role == "ALL")
{
$role_SQL = "";
}
else
{
$role_SQL = "and role='$role'";
}
if ($DB > 0)
{
echo "<BR>\n";
echo "$campaign_ct|$campaign_string|$campaign_SQL\n";
echo "<BR>\n";
echo "$group_ct|$group_string|$group_SQL\n";
echo "<BR>\n";
echo "$user_group_ct|$user_group_string|$user_group_SQL\n";
echo "<BR>\n";
echo "$role|$role_SQL\n";
echo "<BR>\n";
}
echo "<CENTER>\n";
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET>\n";
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">";
echo "<TABLE BORDER=0 CELLSPACING=6><TR><TD ALIGN=LEFT VALIGN=TOP ROWSPAN=3>\n";
echo "<font class=\"select_bold\"><B>Date Range:</B></font><BR><CENTER>\n";
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
echo "<BR>to<BR>\n";
echo "<INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">\n";
/*
echo "</TD><TD ALIGN=LEFT VALIGN=TOP ROWSPAN=2>\n";
echo "<font class=\"select_bold\"><B>Campaigns:</B></font><BR><CENTER>\n";
echo "<SELECT SIZE=5 NAME=campaign[] multiple>\n";
$o=0;
while ($campaigns_to_print > $o)
{
if (preg_match("/\|$LISTcampaigns[$o]\|/",$campaign_string))
{echo "<option selected value=\"$LISTcampaigns[$o]\">$LISTcampaigns[$o]</option>\n";}
else
{echo "<option value=\"$LISTcampaigns[$o]\">$LISTcampaigns[$o]</option>\n";}
$o++;
}
echo "</SELECT>\n";
*/
echo "</TD><TD ALIGN=LEFT VALIGN=TOP ROWSPAN=3>\n";
echo "<font class=\"select_bold\"><B>Inbound Groups:</B></font><BR><CENTER>\n";
echo "<SELECT SIZE=5 NAME=group[] multiple>\n";
$o=0;
while ($groups_to_print > $o)
{
if (preg_match("/\|$LISTgroups[$o]\|/",$group_string))
{echo "<option selected value=\"$LISTgroups[$o]\">$LISTgroups[$o]</option>\n";}
else
{echo "<option value=\"$LISTgroups[$o]\">$LISTgroups[$o]</option>\n";}
$o++;
}
echo "</SELECT>\n";
echo "</TD><TD ALIGN=LEFT VALIGN=TOP ROWSPAN=3>\n";
echo "<font class=\"select_bold\"><B>User Groups:</B></font><BR><CENTER>\n";
echo "<SELECT SIZE=5 NAME=user_group[] multiple>\n";
$o=0;
while ($user_groups_to_print > $o)
{
if (preg_match("/\|$LISTuser_groups[$o]\|/",$user_group_string))
{echo "<option selected value=\"$LISTuser_groups[$o]\">$LISTuser_groups[$o]</option>\n";}
else
{echo "<option value=\"$LISTuser_groups[$o]\">$LISTuser_groups[$o]</option>\n";}
$o++;
}
echo "</SELECT>\n";
echo "</TD><TD ALIGN=LEFT VALIGN=TOP>\n";
echo "<font class=\"select_bold\"><B>Shift:</B></font><BR>\n";
echo "<SELECT SIZE=1 NAME=shift>\n";
echo "<option selected value=\"$shift\">$shift</option>\n";
echo "<option value=\"\">--</option>\n";
echo "<option value=\"AM\">AM</option>\n";
echo "<option value=\"PM\">PM</option>\n";
echo "<option value=\"ALL\">ALL</option>\n";
echo "</SELECT>&nbsp;\n";
echo "</TD><TD ALIGN=LEFT VALIGN=TOP COLSPAN=2>\n";
echo "<font class=\"select_bold\"><B>Role:</B></font><BR>\n";
echo "<SELECT SIZE=1 NAME=role>\n";
echo "<option selected value=\"$role\">$role</option>\n";
echo "<option value=\"\">--</option>\n";
echo "<option value=\"FRONTER\">FRONTER</option>\n";
echo "<option value=\"CLOSER\">CLOSER</option>\n";
echo "<option value=\"ALL\">ALL</option>\n";
echo "</SELECT>&nbsp;\n";
echo "</TD><TD ALIGN=CENTER VALIGN=TOP ROWSPAN=3>\n";
echo "<FONT class=\"select_bold\" COLOR=BLACK SIZE=2> &nbsp; &nbsp; <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
echo "</TD></TR><TR></TD><TD ALIGN=LEFT VALIGN=TOP COLSPAN=2>\n";
echo "<font class=\"select_bold\"><B>Order:</B></font><BR>\n";
echo "<SELECT SIZE=1 NAME=order>\n";
echo "<option selected value=\"$order\">$order</option>\n";
echo "<option value=\"\">--</option>\n";
echo "<option>sph_up</option>\n";
echo "<option>sph_down</option>\n";
echo "<option>hours_up</option>\n";
echo "<option>hours_down</option>\n";
echo "<option>sales_up</option>\n";
echo "<option>sales_down</option>\n";
echo "<option>calls_up</option>\n";
echo "<option>calls_down</option>\n";
echo "<option>user_up</option>\n";
echo "<option>user_down</option>\n";
echo "<option>name_up</option>\n";
echo "<option>name_down</option>\n";
echo "</SELECT><BR><CENTER>\n";
echo "</TD><TD ALIGN=LEFT VALIGN=TOP>\n";
echo "<font class=\"select_bold\"><B>User:</B></font><BR>\n";
echo "<INPUT TYPE=text NAME=user SIZE=7 MAXLENGTH=20 VALUE=\"$user\">\n";
echo "</TD></TR><TR></TD><TD ALIGN=LEFT VALIGN=TOP COLSPAN=3>\n";
echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT>\n";
echo "</TD></TR></TABLE>\n";
echo "</FORM>\n\n";
echo "<PRE><FONT SIZE=3>\n";
if ($group_ct < 1)
{
echo "\n";
echo "PLEASE SELECT AN IN-GROUP AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
echo " NOTE: stats taken from shift specified\n";
}
else
{
/*
if ($shift == 'AM')
{
$time_BEGIN=$AM_shift_BEGIN;
$time_END=$AM_shift_END;
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "03:45:00";}
if (strlen($time_END) < 6) {$time_END = "15:14:59";}
}
if ($shift == 'PM')
{
$time_BEGIN=$PM_shift_BEGIN;
$time_END=$PM_shift_END;
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "15:15:00";}
if (strlen($time_END) < 6) {$time_END = "23:15:00";}
}
if ($shift == 'ALL')
{
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
if (strlen($time_END) < 6) {$time_END = "23:59:59";}
}
$query_date_BEGIN = "$query_date $time_BEGIN";
$query_date_END = "$end_date $time_END";
if (strlen($user_group)>0) {$ugSQL="and vicidial_agent_log.user_group='$user_group'";}
else {$ugSQL='';}
*/
echo "VICIDIAL: Agent SPH Report $NOW_TIME\n";
echo "Time range: $query_date to $end_date\n\n";
echo "---------- AGENTS SPH DETAILS -------------\n</PRE>\n";
echo "<TABLE BORDER=0 CELLSPACING=1 CELLPADDING=3><TR BGCOLOR=BLACK>\n";
echo "<TD ALIGN=CENTER><FONT class=\"header_white\">#</TD>\n";
echo "<TD ALIGN=CENTER><FONT class=\"header_white\">&nbsp; USER &nbsp;</TD>\n";
echo "<TD ALIGN=CENTER><FONT class=\"header_white\">&nbsp; NAME &nbsp;</TD>\n";
echo "<TD ALIGN=CENTER><FONT class=\"header_white\">&nbsp; ROLE &nbsp;</TD>\n";
echo "<TD ALIGN=CENTER><FONT class=\"header_white\">&nbsp; GROUP &nbsp;</TD>\n";
echo "<TD ALIGN=CENTER><FONT class=\"header_white\">&nbsp; CALLS &nbsp;</TD>\n";
echo "<TD ALIGN=CENTER><FONT class=\"header_white\">&nbsp; HOURS &nbsp;</TD>\n";
echo "<TD ALIGN=CENTER><FONT class=\"header_white\">&nbsp; SALES &nbsp;</TD>\n";
echo "<TD ALIGN=CENTER><FONT class=\"header_white\">&nbsp; SPH &nbsp;</TD>\n";
echo "</TR>\n";
$order_SQL='';
if ($order == 'sph_up') {$order_SQL = "order by full_name,campaign_group_id,role";}
if ($order == 'sph_down') {$order_SQL = "order by full_name,campaign_group_id,role";}
if ($order == 'hours_up') {$order_SQL = "order by login";}
if ($order == 'hours_down') {$order_SQL = "order by login desc";}
if ($order == 'sales_up') {$order_SQL = "order by sales, sph desc";}
if ($order == 'sales_down') {$order_SQL = "order by sales desc, sph";}
if ($order == 'calls_up') {$order_SQL = "order by calls";}
if ($order == 'calls_down') {$order_SQL = "order by calls desc";}
if ($order == 'user_up') {$order_SQL = "order by vicidial_users.user";}
if ($order == 'user_down') {$order_SQL = "order by vicidial_users.user desc";}
if ($order == 'name_up') {$order_SQL = "order by full_name";}
if ($order == 'name_down') {$order_SQL = "order by full_name desc";}
if (strlen($user) > 0) {$user_SQL = "and vicidial_agent_sph.user='$user'";}
else {$user_SQL='';}
$stmt="select vicidial_users.user,full_name,role,campaign_group_id,sum(login_sec) as login,sum(calls) as calls,sum(sales) as sales,avg(sph) as sph from vicidial_users,vicidial_agent_sph where stat_date >= '$query_date' and stat_date <= '$end_date' and shift='$shift' and vicidial_users.user=vicidial_agent_sph.user and campaign_group_id IN($group_SQL) $role_SQL $user_SQL group by vicidial_users.user,campaign_group_id,role $order_SQL limit 100000;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$rows_to_print = mysqli_num_rows($rslt);
$i=0;
while ($i < $rows_to_print)
{
$dbHOURS=0; $dbSPH=0;
$row=mysqli_fetch_row($rslt);
$user_id[$i] = $row[0];
$full_name[$i] = $row[1];
$roleX[$i] = $row[2];
$group[$i] = $row[3];
$login_sec[$i] = $row[4]; $TOTlogin_sec = ($TOTlogin_sec + $row[4]);
$calls[$i] = $row[5]; $TOTcalls = ($TOTcalls + $row[5]);
$sales[$i] = $row[6]; $TOTsales = ($TOTsales + $row[6]);
if ($login_sec[$i] > 0)
{
$dbHOURS = ($login_sec[$i] / 3600);
if ($sales[$i] > 0)
{
$dbSPH = ( $sales[$i] / $dbHOURS );
$dbSPH = round($dbSPH, 2);
$dbSPH = sprintf("%01.2f", $dbSPH);
}
else
{$dbSPH='0.00';}
$dbHOURS = round($dbHOURS, 2);
$dbHOURS = sprintf("%01.2f", $dbHOURS);
}
else
{$dbHOURS='0.00';}
$sph[$i] = $dbSPH;
$hours[$i] = $dbHOURS;
$sphSORT[$i] = "$dbSPH-----$i";
$hoursSORT[$i] = "$dbHOURS-----$i";
$i++;
}
### Sort by sph if selected
if ($order == 'sph_up')
{
sort($sphSORT, SORT_NUMERIC);
}
if ($order == 'sph_down')
{
rsort($sphSORT, SORT_NUMERIC);
}
$j=0;
while ($j < $rows_to_print)
{
$sph_split = explode("-----",$sphSORT[$j]);
$i = $sph_split[1];
if (preg_match("/1$|3$|5$|7$|9$/i", $j))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
echo "<TR $bgcolor>\n";
echo "<TD ALIGN=LEFT><FONT class=\"data_records_fix_small\">$j</TD>\n";
echo "<TD><FONT class=\"data_records\">$user_id[$i] </TD>\n";
echo "<TD><FONT class=\"data_records\">$full_name[$i] </TD>\n";
echo "<TD><FONT class=\"data_records\">$roleX[$i] </TD>\n";
echo "<TD><FONT class=\"data_records\">$group[$i] </TD>\n";
echo "<TD ALIGN=RIGHT><FONT class=\"data_records_fix\"> $calls[$i]</TD>\n";
echo "<TD ALIGN=RIGHT><FONT class=\"data_records_fix\"> $hours[$i]</TD>\n";
echo "<TD ALIGN=RIGHT><FONT class=\"data_records_fix\"> $sales[$i]</TD>\n";
echo "<TD ALIGN=RIGHT><FONT class=\"data_records_fix\"> $sph[$i]</TD>\n";
echo "</TR>\n";
$j++;
}
if ($TOTlogin_sec > 0)
{
$TOTdbHOURS = ($TOTlogin_sec / 3600);
if ($TOTsales > 0)
{
$TOTdbSPH = ( $TOTsales / $TOTdbHOURS );
$TOTdbSPH = round($TOTdbSPH, 2);
$TOTdbSPH = sprintf("%01.2f", $TOTdbSPH);
}
else
{$TOTdbSPH='0.00';}
$TOTdbHOURS = round($TOTdbHOURS, 0);
$TOTdbHOURS = sprintf("%01.0f", $TOTdbHOURS);
}
else
{$TOTdbHOURS='0.00';}
$TOTsph = $TOTdbSPH;
$TOThours = $TOTdbHOURS;
echo "<TR BGCOLOR=#E6E6E6>\n";
echo "<TD ALIGN=LEFT COLSPAN=5><FONT class=\"data_records\">TOTALS</TD>\n";
echo "<TD ALIGN=RIGHT><FONT class=\"data_records_fix\"> $TOTcalls</TD>\n";
echo "<TD ALIGN=RIGHT><FONT class=\"data_records_fix\"> $TOThours</TD>\n";
echo "<TD ALIGN=RIGHT><FONT class=\"data_records_fix\"> $TOTsales</TD>\n";
echo "<TD ALIGN=RIGHT><FONT class=\"data_records_fix\"> $TOTsph</TD>\n";
echo "</TR>\n";
echo "</TABLE>\n";
/*
$TOTavgWAIT_M = ( ($TOTtotWAIT / $TOTcalls) / 60);
$TOTavgWAIT_M = round($TOTavgWAIT_M, 2);
$TOTavgWAIT_M_int = intval("$TOTavgWAIT_M");
$TOTavgWAIT_S = ($TOTavgWAIT_M - $TOTavgWAIT_M_int);
$TOTavgWAIT_S = ($TOTavgWAIT_S * 60);
$TOTavgWAIT_S = round($TOTavgWAIT_S, 0);
if ($TOTavgWAIT_S < 10) {$TOTavgWAIT_S = "0$TOTavgWAIT_S";}
$TOTavgWAIT_MS = "$TOTavgWAIT_M_int:$TOTavgWAIT_S";
$TOTavgWAIT_MS = sprintf("%6s", $TOTavgWAIT_MS);
while(strlen($TOTavgWAIT_MS)>6) {$TOTavgWAIT_MS = substr("$TOTavgWAIT_MS", 0, -1);}
*/
echo "\n";
if ($db_source == 'S')
{
mysqli_close($link);
$use_slave_server=0;
$db_source = 'M';
require("dbconnect_mysqli.php");
}
$endMS = microtime();
$startMSary = explode(" ",$startMS);
$endMSary = explode(" ",$endMS);
$runS = ($endMSary[0] - $startMSary[0]);
$runM = ($endMSary[1] - $startMSary[1]);
$TOTALrun = ($runS + $runM);
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
}
?>
</CENTER>
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