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b7fa9c50e00a4c5307cf6565c40fc89e20bbded4
agc_2-X/www/vicidial/remote_dispo.php
T
mattf 47703e1a1e Added IP Lists feature, allowing creating of lists of IP Addresses that can 
be used as whitelists on a User Group basis for Agent, Admin and API
 web resources.

git-svn-id: svn://192.168.202.10@2726 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:30:33 +00:00

336 lines
16 KiB
PHP
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<?php
# remote_dispo.php
#
# Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# this is the remote agent disposition screen for calls sent to remote agents.
# This allows the remote agent to modify customer information and disposition
# the call
#
# CHANGES
#
# 60619-1626 - Added variable filtering to eliminate SQL injection attack threat
# 90508-0644 - Changed to PHP long tags
# 120223-2135 - Removed logging of good login passwords if webroot writable is enabled
# 130610-1108 - Finalized changing of all ereg instances to preg
# 130616-2149 - Added filtering of input to prevent SQL injection attacks and new user auth
# 130901-0854 - Changed to mysqli PHP functions
# 141007-2137 - Finalized adding QXZ translation to all admin files
# 141229-2012 - Added code for on-the-fly language translations display
#
require("dbconnect_mysqli.php");
require("functions.php");
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF'];
if (isset($_GET["address1"])) {$address1=$_GET["address1"];}
elseif (isset($_POST["address1"])) {$address1=$_POST["address1"];}
if (isset($_GET["address2"])) {$address2=$_GET["address2"];}
elseif (isset($_POST["address2"])) {$address2=$_POST["address2"];}
if (isset($_GET["address3"])) {$address3=$_GET["address3"];}
elseif (isset($_POST["address3"])) {$address3=$_POST["address3"];}
if (isset($_GET["alt_phone"])) {$alt_phone=$_GET["alt_phone"];}
elseif (isset($_POST["alt_phone"])) {$alt_phone=$_POST["alt_phone"];}
if (isset($_GET["call_began"])) {$call_began=$_GET["call_began"];}
elseif (isset($_POST["call_began"])) {$call_began=$_POST["call_began"];}
if (isset($_GET["campaign_id"])) {$campaign_id=$_GET["campaign_id"];}
elseif (isset($_POST["campaign_id"])) {$campaign_id=$_POST["campaign_id"];}
if (isset($_GET["channel"])) {$channel=$_GET["channel"];}
elseif (isset($_POST["channel"])) {$channel=$_POST["channel"];}
if (isset($_GET["channel_group"])) {$channel_group=$_GET["channel_group"];}
elseif (isset($_POST["channel_group"])) {$channel_group=$_POST["channel_group"];}
if (isset($_GET["city"])) {$city=$_GET["city"];}
elseif (isset($_POST["city"])) {$city=$_POST["city"];}
if (isset($_GET["comments"])) {$comments=$_GET["comments"];}
elseif (isset($_POST["comments"])) {$comments=$_POST["comments"];}
if (isset($_GET["country_code"])) {$country_code=$_GET["country_code"];}
elseif (isset($_POST["country_code"])) {$country_code=$_POST["country_code"];}
if (isset($_GET["customer_zap_channel"])) {$customer_zap_channel=$_GET["customer_zap_channel"];}
elseif (isset($_POST["customer_zap_channel"])) {$customer_zap_channel=$_POST["customer_zap_channel"];}
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["dispo"])) {$dispo=$_GET["dispo"];}
elseif (isset($_POST["dispo"])) {$dispo=$_POST["dispo"];}
if (isset($_GET["email"])) {$email=$_GET["email"];}
elseif (isset($_POST["email"])) {$email=$_POST["email"];}
if (isset($_GET["end_call"])) {$end_call=$_GET["end_call"];}
elseif (isset($_POST["end_call"])) {$end_call=$_POST["end_call"];}
if (isset($_GET["extension"])) {$extension=$_GET["extension"];}
elseif (isset($_POST["extension"])) {$extension=$_POST["extension"];}
if (isset($_GET["first_name"])) {$first_name=$_GET["first_name"];}
elseif (isset($_POST["first_name"])) {$first_name=$_POST["first_name"];}
if (isset($_GET["group"])) {$group=$_GET["group"];}
elseif (isset($_POST["group"])) {$group=$_POST["group"];}
if (isset($_GET["last_name"])) {$last_name=$_GET["last_name"];}
elseif (isset($_POST["last_name"])) {$last_name=$_POST["last_name"];}
if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];}
elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];}
if (isset($_GET["parked_time"])) {$parked_time=$_GET["parked_time"];}
elseif (isset($_POST["parked_time"])) {$parked_time=$_POST["parked_time"];}
if (isset($_GET["pass"])) {$pass=$_GET["pass"];}
elseif (isset($_POST["pass"])) {$pass=$_POST["pass"];}
if (isset($_GET["phone_code"])) {$phone_code=$_GET["phone_code"];}
elseif (isset($_POST["phone_code"])) {$phone_code=$_POST["phone_code"];}
if (isset($_GET["phone_number"])) {$phone_number=$_GET["phone_number"];}
elseif (isset($_POST["phone_number"])) {$phone_number=$_POST["phone_number"];}
if (isset($_GET["phone"])) {$phone=$_GET["phone"];}
elseif (isset($_POST["phone"])) {$phone=$_POST["phone"];}
if (isset($_GET["postal_code"])) {$postal_code=$_GET["postal_code"];}
elseif (isset($_POST["postal_code"])) {$postal_code=$_POST["postal_code"];}
if (isset($_GET["province"])) {$province=$_GET["province"];}
elseif (isset($_POST["province"])) {$province=$_POST["province"];}
if (isset($_GET["security"])) {$security=$_GET["security"];}
elseif (isset($_POST["security"])) {$security=$_POST["security"];}
if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
if (isset($_GET["session_id"])) {$session_id=$_GET["session_id"];}
elseif (isset($_POST["session_id"])) {$session_id=$_POST["session_id"];}
if (isset($_GET["state"])) {$state=$_GET["state"];}
elseif (isset($_POST["state"])) {$state=$_POST["state"];}
if (isset($_GET["status"])) {$status=$_GET["status"];}
elseif (isset($_POST["status"])) {$status=$_POST["status"];}
if (isset($_GET["tsr"])) {$tsr=$_GET["tsr"];}
elseif (isset($_POST["tsr"])) {$tsr=$_POST["tsr"];}
if (isset($_GET["user"])) {$user=$_GET["user"];}
elseif (isset($_POST["user"])) {$user=$_POST["user"];}
if (isset($_GET["vendor_id"])) {$vendor_id=$_GET["vendor_id"];}
elseif (isset($_POST["vendor_id"])) {$vendor_id=$_POST["vendor_id"];}
if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active,user_territories_active,enable_languages,language_method FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysqli_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$non_latin = $row[0];
$webroot_writable = $row[1];
$SSoutbound_autodial_active = $row[2];
$user_territories_active = $row[3];
$SSenable_languages = $row[4];
$SSlanguage_method = $row[5];
}
##### END SETTINGS LOOKUP #####
###########################################
$STARTtime = date("U");
$TODAY = date("Y-m-d");
$NOW_TIME = date("Y-m-d H:i:s");
$FILE_datetime = $STARTtime;
$date = date("r");
$ip = getenv("REMOTE_ADDR");
$browser = getenv("HTTP_USER_AGENT");
$ext_context = 'demo';
if ($non_latin < 1)
{
$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
}
else
{
$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
}
$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$sl_ct = mysqli_num_rows($rslt);
if ($sl_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$VUselected_language = $row[0];
}
$auth=0;
$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REMOTE',1,0);
if ($auth_message == 'GOOD')
{$auth=1;}
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
Header("HTTP/1.0 401 Unauthorized");
echo _QXZ("Invalid Username/Password").": |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
exit;
}
else
{
header ("Content-type: text/html; charset=utf-8");
$stmt="SELECT full_name from vicidial_users where user='$PHP_AUTH_USER';";
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$LOGfullname=$row[0];
$fullname = $row[0];
}
?>
<html>
<head>
<title><?php echo _QXZ("REMOTE: Call Disposition"); ?></title>
<?php
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
?>
</head>
<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
<CENTER><FONT FACE="Courier" COLOR=BLACK SIZE=3>
<?php
echo "<!-- $call_began $lead_id -->";
if ($end_call > 0)
{
$call_length = ($STARTtime - $call_began);
### insert a NEW record to the vicidial_closer_log table
$stmt="UPDATE vicidial_closer_log set end_epoch='$STARTtime', length_in_sec='" . mysqli_real_escape_string($link, $call_length) . "', status='" . mysqli_real_escape_string($link, $status) . "', user='$PHP_AUTH_USER' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by start_epoch desc limit 1;";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
### update the lead record in the vicidial_list table
$stmt="UPDATE vicidial_list set status='" . mysqli_real_escape_string($link, $status) . "',first_name='" . mysqli_real_escape_string($link, $first_name) . "',last_name='" . mysqli_real_escape_string($link, $last_name) . "',address1='" . mysqli_real_escape_string($link, $address1) . "',address2='" . mysqli_real_escape_string($link, $address2) . "',address3='" . mysqli_real_escape_string($link, $address3) . "',city='" . mysqli_real_escape_string($link, $city) . "',state='" . mysqli_real_escape_string($link, $state) . "',province='" . mysqli_real_escape_string($link, $province) . "',postal_code='" . mysqli_real_escape_string($link, $postal_code) . "',country_code='" . mysqli_real_escape_string($link, $country_code) . "',alt_phone='" . mysqli_real_escape_string($link, $alt_phone) . "',email='" . mysqli_real_escape_string($link, $email) . "',security_phrase='" . mysqli_real_escape_string($link, $security) . "',comments='" . mysqli_real_escape_string($link, $comments) . "',user='$PHP_AUTH_USER' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
echo _QXZ("Call has been dispositioned")." &nbsp; &nbsp; &nbsp; $NOW_TIME\n<BR><BR>\n";
echo "<form><input type=button value=\""._QXZ("Close This Window")."\" onClick=\"javascript:window.close();\"></form>\n";
}
else
{
$stmt="SELECT count(*) from vicidial_list where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$lead_count = $row[0];
if ($lead_count > 0)
{
$stmt="SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,gmt_offset_now,called_since_last_reset,phone_code,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner from vicidial_list where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$lead_id = $row[0];
$tsr = $row[4];
$vendor_id = $row[5];
$list_id = $row[7];
$campaign_id = $row[8];
$phone_code = $row[10];
$phone_number = $row[11];
$title = $row[12];
$first_name = $row[13]; #
$middle_initial = $row[14];
$last_name = $row[15]; #
$address1 = $row[16]; #
$address2 = $row[17]; #
$address3 = $row[18]; #
$city = $row[19]; #
$state = $row[20]; #
$province = $row[21]; #
$postal_code = $row[22]; #
$country_code = $row[23]; #
$gender = $row[24];
$date_of_birth = $row[25];
$alt_phone = $row[26]; #
$email = $row[27]; #
$security = $row[28]; #
$comments = $row[29]; #
echo "<br>"._QXZ("Call information").": $first_name $last_name - $phone_number<br><br><form action=$PHP_SELF method=POST>\n";
echo "<input type=hidden name=end_call value=1>\n";
echo "<input type=hidden name=DB value=\"$DB\">\n";
echo "<input type=hidden name=lead_id value=\"$lead_id\">\n";
echo "<input type=hidden name=list_id value=\"$list_id\">\n";
echo "<input type=hidden name=campaign_id value=\"$campaign_id\">\n";
echo "<input type=hidden name=phone_code value=\"$phone_code\">\n";
echo "<input type=hidden name=phone_number value=\"$phone_number\">\n";
echo "<input type=hidden name=server_ip value=\"$server_ip\">\n";
echo "<input type=hidden name=extension value=\"$extension\">\n";
echo "<input type=hidden name=channel value=\"$channel\">\n";
echo "<input type=hidden name=call_began value=\"$call_began\">\n";
echo "<input type=hidden name=parked_time value=\"$parked_time\">\n";
echo "<table cellpadding=1 cellspacing=0>\n";
echo "<tr><td colspan=2>"._QXZ("Vendor ID").": $vendor_id &nbsp; &nbsp; "._QXZ("Campaign ID").": $campaign_id</td></tr>\n";
echo "<tr><td colspan=2>"._QXZ("Fronter").": $tsr &nbsp; &nbsp; List ID: $list_id</td></tr>\n";
echo "<tr><td align=right>"._QXZ("First Name").": </td><td align=left><input type=text name=first_name size=15 maxlength=30 value=\"$first_name\"> &nbsp; \n";
echo " "._QXZ("Last Name").": <input type=text name=last_name size=15 maxlength=30 value=\"$last_name\"> </td></tr>\n";
echo "<tr><td align=right>"._QXZ("Address 1")." : </td><td align=left><input type=text name=address1 size=30 maxlength=30 value=\"$address1\"></td></tr>\n";
echo "<tr><td align=right>"._QXZ("Address 2")." : </td><td align=left><input type=text name=address2 size=30 maxlength=30 value=\"$address2\"></td></tr>\n";
echo "<tr><td align=right>"._QXZ("Address 3")." : </td><td align=left><input type=text name=address3 size=30 maxlength=30 value=\"$address3\"></td></tr>\n";
echo "<tr><td align=right>"._QXZ("City")." : </td><td align=left><input type=text name=city size=30 maxlength=30 value=\"$city\"></td></tr>\n";
echo "<tr><td align=right>"._QXZ("State").": </td><td align=left><input type=text name=state size=2 maxlength=2 value=\"$state\"> &nbsp; \n";
echo " "._QXZ("Postal Code").": <input type=text name=postal_code size=10 maxlength=10 value=\"$postal_code\"> </td></tr>\n";
echo "<tr><td align=right>"._QXZ("Province")." : </td><td align=left><input type=text name=province size=30 maxlength=30 value=\"$province\"></td></tr>\n";
echo "<tr><td align=right>"._QXZ("Country")." : </td><td align=left><input type=text name=country_code size=3 maxlength=3 value=\"$country_code\"></td></tr>\n";
echo "<tr><td align=right>"._QXZ("Alt Phone")." : </td><td align=left><input type=text name=alt_phone size=10 maxlength=10 value=\"$alt_phone\"></td></tr>\n";
echo "<tr><td align=right>"._QXZ("Email")." : </td><td align=left><input type=text name=email size=30 maxlength=50 value=\"$email\"></td></tr>\n";
echo "<tr><td align=right>"._QXZ("Security")." : </td><td align=left><input type=text name=security size=30 maxlength=100 value=\"$security\"></td></tr>\n";
echo "<tr><td align=right>"._QXZ("Comments")." : </td><td align=left><input type=text name=comments size=30 maxlength=255 value=\"$comments\"></td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>"._QXZ("Disposition").": </td><td align=left><select size=1 name=status>\n";
$stmt="SELECT status,status_name from vicidial_statuses where selectable='Y' order by status";
$rslt=mysql_to_mysqli($stmt, $link);
$statuses_to_print = mysqli_num_rows($rslt);
$statuses_list='';
$o=0;
while ($statuses_to_print > $o)
{
$rowx=mysqli_fetch_row($rslt);
$statuses_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
$o++;
}
echo "$statuses_list";
echo "</select></td></tr>\n";
echo "<tr><td colspan=2><input type=submit name=submit value=\""._QXZ("DISPO CALL")."\"></td></tr>\n";
echo "</table></form>\n";
echo "<BR><BR><BR>\n";
}
else
{
echo _QXZ("lead lookup FAILED for lead_id")." $lead_id &nbsp; &nbsp; &nbsp; $NOW_TIME\n<BR><BR>\n";
# echo "<a href=\"$PHP_SELF\">Close this window</a>\n<BR><BR>\n";
}
}
$ENDtime = date("U");
$RUNtime = ($ENDtime - $STARTtime);
echo "\n\n\n<br><br><br>\n\n";
echo "<font size=0>\n\n\n<br><br><br>\n"._QXZ("script runtime").": $RUNtime "._QXZ("seconds")."</font>";
?>
</body>
</html>
<?php
exit;
?>
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