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be4e2b2743f2f3366098f8b1a9111066713e1214
agc_2-X/agi/agi-VDADautoREMINDERxfer.agi
T
mattf be4e2b2743 - Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls 
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics

git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-09 07:56:44 +00:00

730 lines
23 KiB
Perl
Raw Blame History

#!/usr/bin/perl
#
# agi-VDADautoREMINDERxfer.agi version 0.3 *DBI-version*
#
# runs when a call comes in from the VICIDIAL auto_dialer. This script will
# send the calls out to specified voicemail boxes or specified extensions if
# called person presses specified key(1,2,3).
# The voicemail box is defined per-lead in the vicidial_list.security_phrase field
# The exten xfer number is defined per-lead in the vicidial_list.comments field
#
# Call statuses from this script:
# N- Call was picked up, didn't finish initial message
# MP- Initial message was played
# VM- call was sent to voicemail
# XFER- call was sent to specified extension
# CALLBK- customer selected to be called back
#
# It is recommended that you run this campaign at a dial level of 1.0
# It is recommended that you use remote_agents for activation of this script
#
# You need to put lines similar to those below in your extensions.conf file:
#
# ;VICIDIAL_auto_dialer transfer script:
# exten => 8372,1,AGI(call_log.agi,${EXTEN})
# exten => 8372,2,AGI(agi-VDADautoREMINDERxfer.agi,${EXTEN})
#
# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
#
# CHANGES
# 60511-1214 - First build
# 60810-1729 - Changed to DBI
# - changed to use /etc/astguiclient.conf for configs
# 60818-1144 - added output options check from database
#
$script = 'agi-VDADautoREMINDERxfer.agi';
##### AUDIO FILES IN THIS PROGRAM #####
$message_audio_file = 'US_reminder_message';
$options_audio_file = 'US_reminder_options';
# $voicemail_xfer_file = 'US_reminder_voicemail'; not used
$callback_audio_file = 'US_reminder_callback';
$goodbye_audio_file = 'US_reminder_goodbye';
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$start_time=$now_date;
$CIDdate = "$mon$mday$hour$min$sec";
$tsSQLdate = "$year$mon$mday$hour$min$sec"; #20060310100402
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
$SQLdateBEGIN = $SQLdate;
$BDtarget = ($secX - 5);
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
$Byear = ($Byear + 1900);
$Bmon++;
if ($Bmon < 10) {$Bmon = "0$Bmon";}
if ($Bmday < 10) {$Bmday = "0$Bmday";}
if ($Bhour < 10) {$Bhour = "0$Bhour";}
if ($Bmin < 10) {$Bmin = "0$Bmin";}
if ($Bsec < 10) {$Bsec = "0$Bsec";}
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
# default path to astguiclient configuration file:
$PATHconf = '/etc/astguiclient.conf';
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
{
$line = $conf[$i];
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
$i++;
}
if (!$VARDB_port) {$VARDB_port='3306';}
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
use DBI;
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
### Grab Server values from the database
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
{
$AGILOG = '0';
@aryA = $sthA->fetchrow_array;
$DBagi_output = "$aryA[0]";
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
$rec_count++;
}
$sthA->finish();
### begin parsing run-time options ###
if (length($ARGV[0])>1)
{
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
$i=0;
while ($#ARGV >= $i)
{
$args = "$args $ARGV[$i]";
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
$i++;
}
if ($args =~ /--help/i)
{
print "allowed run time options:\n [-q] = quiet\n [-t] = test\n [-debug] = verbose debug messages\n\n";
}
else
{
if ($args =~ /-V/i)
{
$V=1;
}
if ($args =~ /-debug/i)
{
$DG=1;
}
if ($args =~ /-dbAVS/i)
{
$DGA=1;
}
if ($args =~ /-q/i)
{
$q=1;
$Q=1;
}
if ($args =~ /-t/i)
{
$TEST=1;
$T=1;
}
}
}
$|=1;
while(<STDIN>) {
chomp;
last unless length($_);
if ($AGILOG)
{
if (/^agi_(\w+)\:\s+(.*)$/)
{
$AGI{$1} = $2;
}
}
if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
if (/^agi_priority\:\s+(.*)$/) {$priority = $1;}
if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
if (/^agi_type\:\s+(.*)$/) {$type = $1;}
if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;}
if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
}
if ( (length($callerid)>20) && ($callerid =~ /\"\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S/) )
{
$callerid =~ s/^\"//gi;
$callerid =~ s/\".*$//gi;
### set the callerid to the ACQS value(calleridname)
print "SET CALLERID $callerid\n";
checkresult($result);
if ($AGILOG) {$agi_string = "callerID changed: $callerid"; &agi_output;}
}
if ( (
(length($calleridname)>5) && ( (!$callerid) or ($callerid =~ /unknown|private|00000000/i) or ($callerid =~ /5551212/) )
) or ( (length($calleridname)>17) && ($calleridname =~ /\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/) ) )
{
$callerid = $calleridname;
### set the callerid to the ACQS value(calleridname)
print "SET CALLERID $callerid\n";
checkresult($result);
if ($AGILOG) {$agi_string = "callerID changed: $callerid"; &agi_output;}
}
if ($AGILOG) {$agi_string = "AGI Environment Dump:"; &agi_output;}
foreach $i (sort keys %AGI)
{
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
}
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
$VDADcampaign='';
$VDADphone='';
$VDADphone_code='';
$callerid =~ s/\"//gi;
$CIDlead_id = $callerid;
$CIDlead_id = substr($CIDlead_id, 11, 9);
$CIDlead_id = ($CIDlead_id + 0);
if ($AGILOG) {$agi_string = "+++++ VDAD START : |$CIDlead_id|$now_date|"; &agi_output;}
if ( ($channel =~ /Local/i) && ($AST_ver !~ /^1\.0\.8|^1\.0\.9/) )
{
if ($AGILOG) {$agi_string = "+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
if ($priority > 2) {sleep(1);}
exit;
}
sleep(1);
$AGI->stream_file('beep');
### Grab Server values from the database
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$DBvoicemail_dump_exten = "$aryA[0]";
$DBext_context = "$aryA[1]";
$DBanswer_transfer_agent = "$aryA[2]";
$DBSERVER_GMT = "$aryA[3]";
$DBasterisk_version = "$aryA[4]";
$DBmax_vicidial_trunks = "$aryA[5]";
if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;}
if ($DBext_context) {$ext_context = $DBext_context;}
if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;}
if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;}
if ($DBasterisk_version) {$AST_ver = $DBasterisk_version;}
if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;}
$rec_count++;
}
$sthA->finish();
### Grab call parameters from vicidial_auto_calls table
$stmtA = "UPDATE vicidial_auto_calls set uniqueid='$unique_id', channel='$channel',status='LIVE',stage='LIVE-0' where callerid='$callerid' order by call_time desc limit 1;";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD : |$affected_rows|update of vac table: $callerid\n|$stmtA|"; &agi_output;}
if ($affected_rows > 0)
{
$stmtA = "SELECT campaign_id,phone_number,phone_code,lead_id,call_time FROM vicidial_auto_calls where callerid='$callerid' order by call_time desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$VDADcampaign = "$aryA[0]";
$VDADphone = "$aryA[1]";
$VDADphone_code = "$aryA[2]";
$VDADlead_id = "$aryA[3]";
$VDADcall_time = "$aryA[4]";
$rec_count++;
}
$sthA->finish();
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','N','$VDADphone_code','$VDADphone','VDAD','N')";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD : |$VDADlead_id|$CIDlead_id|insert to vicidial_log: $uniqueid"; &agi_output;}
}
######### REMINDER CHOICE FROM RECORDINGS ########
&reminder_choice;
if ($pin < 1)
{
&reminder_choice;
if ($pin < 1)
{
$AGI->stream_file("$goodbye_audio_file");
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' order by call_time desc limit 1;";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vac record deleted: |$affected_rows|$VDADcampaign|"; &agi_output;}
$end_date_epoch = time();
$length_in_sec = ($end_date_epoch - $now_date_epoch);
$stmtA = "UPDATE vicidial_log set end_epoch='$end_date_epoch', length_in_sec='$length_in_sec' where uniqueid='$uniqueid' and lead_id='$CIDlead_id';";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vac record deleted: |$affected_rows|$VDADcampaign|$end_date_epoch|$now_date_epoch|$length_in_sec|"; &agi_output;}
$VHqueryCID = "VHNGUP$tsSQLdate";
### insert a NEW record to the vicidial_manager table to be processed
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
sleep(1);
exit;
}
}
if ($AGILOG) {$agi_string = "+++++ VDAD STATUS : pressed $pin|$unique_id|$channel|$extension|$type|$callerid|$CIDlead_id|$now_date"; &agi_output;}
if ($pin !~ /^1|^2|^3/) {exit;}
if (!$DB_port) {$DB_port='3306';}
if ($pin =~ /^1|^2|^3/)
{
if ($pin == "1") ### send call to voicemail
{
# message can be left on agent vmail box
# # Thank you for your response, we will now transfer you to your agent's voicemail box.
# $AGI->stream_file("$voicemail_xfer_file");
$stmtA = "UPDATE vicidial_auto_calls set status='XFER', stage='XFER-$drop_timer' where callerid='$callerid';";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|"; &agi_output;}
$stmtA = "UPDATE vicidial_list set status='VM' where lead_id = '$CIDlead_id';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list update: |$affected_rows|$CIDlead_id|XFER"; &agi_output;}
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$end_date_epoch = time();
$length_in_sec = ($end_date_epoch - $now_date_epoch);
$now_date = "$year-$mon-$mday $hour:$min:$sec";
if ($AGILOG) {$agi_string = "XXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
$stmtA = "UPDATE vicidial_log set status='VM', end_epoch='$end_date_epoch', length_in_sec='$length_in_sec' where uniqueid='$uniqueid' and lead_id='$CIDlead_id';";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vac record updated: |$affected_rows|$VDADcampaign|"; &agi_output;}
$VMAIL_box=0;
### Grab Server values from the database
$stmtA = "SELECT security_phrase FROM vicidial_list where lead_id = '$CIDlead_id';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$VMAIL_box = "$aryA[0]";
$rec_count++;
}
$sthA->finish();
### SEND CALL TO VOICEMAIL BOX ###
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $voicemail_dump_exten$VMAIL_box"; &agi_output;}
print "SET CONTEXT $ext_context\n";
checkresult($result);
print "SET EXTENSION $voicemail_dump_exten$VMAIL_box\n";
checkresult($result);
print "SET PRIORITY 1\n";
checkresult($result);
}
if ($pin == "2") ### mark call as a CALLBK
{
# Thank you for your response, your agent will be contacting you shortly.
$stmtA = "DELETE from vicidial_auto_calls where callerid='$callerid';";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD DONE : |$affected_rows|delete of vac table: $callerid\n|$stmtA|"; &agi_output;}
$stmtA = "UPDATE vicidial_list set status='CALLBK' where lead_id = '$CIDlead_id';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list update: |$affected_rows|$CIDlead_id|XFER"; &agi_output;}
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$end_date_epoch = time();
$length_in_sec = ($end_date_epoch - $now_date_epoch);
$now_date = "$year-$mon-$mday $hour:$min:$sec";
if ($AGILOG) {$agi_string = "XXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
$stmtA = "UPDATE vicidial_log set status='CALLBK', end_epoch='$end_date_epoch', length_in_sec='$length_in_sec' where uniqueid='$uniqueid' and lead_id='$CIDlead_id';";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vac record updated: |$affected_rows|$VDADcampaign|"; &agi_output;}
$AGI->stream_file("$callback_audio_file");
$VHqueryCID = "VHNGUP$tsSQLdate";
### insert a NEW record to the vicidial_manager table to be processed
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
sleep(1);
exit;
}
if ($pin == "3") ### send call to extension
{
# call can be sent to extension
# # Thank you for your response, we will now transfer you to your agent's voicemail box.
# $AGI->stream_file("$voicemail_xfer_file");
$stmtA = "UPDATE vicidial_auto_calls set status='XFER' where callerid='$callerid';";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|"; &agi_output;}
$stmtA = "UPDATE vicidial_list set status='XFER' where lead_id = '$CIDlead_id';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list update: |$affected_rows|$CIDlead_id|XFER"; &agi_output;}
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$end_date_epoch = time();
$length_in_sec = ($end_date_epoch - $now_date_epoch);
$now_date = "$year-$mon-$mday $hour:$min:$sec";
if ($AGILOG) {$agi_string = "XXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
$stmtA = "UPDATE vicidial_log set status='XFER', end_epoch='$end_date_epoch', length_in_sec='$length_in_sec' where uniqueid='$uniqueid' and lead_id='$CIDlead_id';";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vac record updated: |$affected_rows|$VDADcampaign|"; &agi_output;}
$VMAIL_box=0;
### Grab Server values from the database
$stmtA = "SELECT comments FROM vicidial_list where lead_id = '$CIDlead_id';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$XFER_exten = "$aryA[0]";
$rec_count++;
}
$sthA->finish();
### SEND CALL TO VOICEMAIL BOX ###
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $XFER_exten"; &agi_output;}
print "SET CONTEXT $ext_context\n";
checkresult($result);
print "SET EXTENSION $XFER_exten\n";
checkresult($result);
print "SET PRIORITY 1\n";
checkresult($result);
}
} ### end if pressed 1,2,3
else ### user pressed digit other than 1 or 2 or 3
{
exit;
}
$dbhA->close;
exit;
sub reminder_choice
{
$digit='';
undef $digit;
$interrupt_digit='';
undef $interrupt_digit;
# Hello, this is a courtesy call from ACME Industries reminding you that the deadline for the submission of orders for the June 5th batch delivery is tomorrow, March 10th:
# second audio file
# If you would like to leave a message for your agent please press 1.
# If you would like to have your agent call you back please press 2.
# third audio file
# Thank you, Goodbye
######### PLAY THE MESSAGE FILE THEN WAIT 2 SECONDS FOR DIGITS ############
$interrupt_digit = $AGI->stream_file("$message_audio_file",'123');
if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|"; &agi_output;}
$digits_being_entered=1;
$digit_loop_counter=0;
$totalDTMF='';
if ($interrupt_digit > 1)
{
if ($interrupt_digit == 48) {$interrupt_digit=0;}
if ($interrupt_digit == 49) {$interrupt_digit=1;}
if ($interrupt_digit == 50) {$interrupt_digit=2;}
if ($interrupt_digit == 51) {$interrupt_digit=3;}
if ($interrupt_digit == 52) {$interrupt_digit=4;}
if ($interrupt_digit == 53) {$interrupt_digit=5;}
if ($interrupt_digit == 54) {$interrupt_digit=6;}
if ($interrupt_digit == 55) {$interrupt_digit=7;}
if ($interrupt_digit == 56) {$interrupt_digit=8;}
if ($interrupt_digit == 57) {$interrupt_digit=9;}
$totalDTMF=$interrupt_digit;
$digit_loop_counter++;
}
$channel_status = $AGI->channel_status("$channel");
if ($AGILOG) {$agi_string = "SSSSSSSSSS Channel Status: $channel_status"; &agi_output;}
if ($channel_status == 6)
{
$stmtA = "UPDATE vicidial_log set status='MP' where uniqueid = '$uniqueid' and lead_id='$CIDlead_id';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log update: N|$affected_rows|$uniqueid"; &agi_output;}
$stmtA = "UPDATE vicidial_list set status='MP' where lead_id = '$CIDlead_id';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list update: N|$affected_rows|$CIDlead_id"; &agi_output;}
}
while ($digit_loop_counter < 1)
{
$digit = chr($AGI->wait_for_digit('2000')); # wait 2 seconds for input or until digit pressed
if ($digit =~ /\d/)
{
$totalDTMF = "$totalDTMF$digit";
if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}
# $AGI->say_digits("$digit");
undef $digit;
}
else
{
$digit_loop_counter=1;
}
$digit_loop_counter++;
}
$totalDTMF =~ s/\D//gi;
$pin = $totalDTMF;
if ($totalDTMF)
{
if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}
return;
}
######### PLAY THE OPTIONS FILE THEN WAIT 5 SECONDS FOR DIGITS ############
$interrupt_digit = $AGI->stream_file("$options_audio_file",'123');
if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|"; &agi_output;}
$digits_being_entered=1;
$digit_loop_counter=0;
$totalDTMF='';
if ($interrupt_digit > 1)
{
if ($interrupt_digit == 48) {$interrupt_digit=0;}
if ($interrupt_digit == 49) {$interrupt_digit=1;}
if ($interrupt_digit == 50) {$interrupt_digit=2;}
if ($interrupt_digit == 51) {$interrupt_digit=3;}
if ($interrupt_digit == 52) {$interrupt_digit=4;}
if ($interrupt_digit == 53) {$interrupt_digit=5;}
if ($interrupt_digit == 54) {$interrupt_digit=6;}
if ($interrupt_digit == 55) {$interrupt_digit=7;}
if ($interrupt_digit == 56) {$interrupt_digit=8;}
if ($interrupt_digit == 57) {$interrupt_digit=9;}
$totalDTMF=$interrupt_digit;
$digit_loop_counter++;
}
while ($digit_loop_counter < 1)
{
$digit = chr($AGI->wait_for_digit('10000')); # wait 10 seconds for input or until digit pressed
if ($digit =~ /\d/)
{
$totalDTMF = "$totalDTMF$digit";
if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}
# $AGI->say_digits("$digit");
undef $digit;
}
else
{
$digit_loop_counter=1;
}
$digit_loop_counter++;
}
$totalDTMF =~ s/\D//gi;
$pin = $totalDTMF;
if ($totalDTMF)
{
if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}
return;
}
}
sub checkresult {
my ($res) = @_;
my $retval;
$tests++;
chomp $res;
if ($res =~ /^200/) {
$res =~ /result=(-?\d+)/;
if (!length($1)) {
# print STDERR "FAIL ($res)\n";
$fail++;
} else {
# print STDERR "PASS ($1)\n";
$pass++;
}
} else {
# print STDERR "FAIL (unexpected result '$res')\n";
$fail++;
}
}
sub agi_output
{
if ($AGILOG >=2)
{
### open the log file for writing ###
open(Lout, ">>$AGILOGfile")
|| die "Can't open $AGILOGfile: $!\n";
print Lout "$now_date|$script|$agi_string\n";
close(Lout);
}
### send to STDERR writing ###
if ( ($AGILOG == '1') || ($AGILOG == '3') )
{print STDERR "$now_date|$script|$agi_string\n";}
$agi_string='';
}
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