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bf34a4eeccf0f01128960a625c50c1d7f96ec0af
agc_2-X/www/vicidial/AST_agent_time_sheet.php
T
mattf 9c851d4070 Changed all PHP tags to long tags 
Added Call Menu feature

git-svn-id: svn://192.168.202.10@1111 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-08 12:08:02 +00:00

410 lines
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PHP
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<?php
# AST_agent_time_sheet.php
#
# Copyright (C) 2009 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
#
# 60619-1729 - Added variable filtering to eliminate SQL injection attack threat
# - Added required user/pass to gain access to this page
# 80624-0132 - Added vicidial_timeclock entries
# 90310-0745 - Added admin header
# 90508-0644 - Changed to PHP long tags
#
require("dbconnect.php");
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF'];
if (isset($_GET["agent"])) {$agent=$_GET["agent"];}
elseif (isset($_POST["agent"])) {$agent=$_POST["agent"];}
if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
if (isset($_GET["calls_summary"])) {$calls_summary=$_GET["calls_summary"];}
elseif (isset($_POST["calls_summary"])) {$calls_summary=$_POST["calls_summary"];}
if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
$user=$agent;
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
Header("HTTP/1.0 401 Unauthorized");
echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n";
exit;
}
$NOW_DATE = date("Y-m-d");
$NOW_TIME = date("Y-m-d H:i:s");
$STARTtime = date("U");
if (!isset($query_date)) {$query_date = $NOW_DATE;}
?>
<HTML>
<HEAD>
<STYLE type="text/css">
<!--
.green {color: white; background-color: green}
.red {color: white; background-color: red}
.blue {color: white; background-color: blue}
.purple {color: white; background-color: purple}
-->
</STYLE>
<?php
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
echo "<TITLE>VICIDIAL: Agent Time Sheet";
##### BEGIN Set variables to make header show properly #####
$ADD = '3';
$hh = 'users';
$LOGast_admin_access = '1';
$ADMIN = 'admin.php';
$page_width='770';
$section_width='750';
$header_font_size='3';
$subheader_font_size='2';
$subcamp_font_size='2';
$header_selected_bold='<b>';
$header_nonselected_bold='';
$users_color = '#FFFF99';
$users_font = 'BLACK';
$users_color = '#E6E6E6';
$subcamp_color = '#C6C6C6';
##### END Set variables to make header show properly #####
require("admin_header.php");
echo "<TABLE WIDTH=$page_width BGCOLOR=\"#F0F5FE\" cellpadding=2 cellspacing=0><TR BGCOLOR=\"#F0F5FE\"><TD>\n";
echo "Agent Time Sheet for: $user\n";
echo "<BR>\n";
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET> &nbsp; \n";
echo "Date: <INPUT TYPE=TEXT NAME=query_date SIZE=19 MAXLENGTH=19 VALUE=\"$query_date\">\n";
echo "User ID: <INPUT TYPE=TEXT NAME=agent SIZE=10 MAXLENGTH=20 VALUE=\"$agent\">\n";
echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT>\n";
echo "</FORM>\n\n";
echo "<PRE><FONT SIZE=3>\n";
if (!$agent)
{
echo "\n";
echo "PLEASE SELECT AN AGENT ID AND DATE-TIME ABOVE AND CLICK SUBMIT\n";
echo " NOTE: stats taken from available agent log data\n";
}
else
{
$query_date_BEGIN = "$query_date 00:00:00";
$query_date_END = "$query_date 23:59:59";
$time_BEGIN = "00:00:00";
$time_END = "23:59:59";
$stmt="select full_name from vicidial_users where user='$agent';";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
$full_name = $row[0];
echo "VICIDIAL: Agent Time Sheet $NOW_TIME\n";
echo "Time range: $query_date_BEGIN to $query_date_END\n\n";
echo "---------- AGENT TIME SHEET: $agent - $full_name -------------\n\n";
if ($calls_summary)
{
$stmt="select count(*) as calls,sum(talk_sec) as talk,avg(talk_sec),sum(pause_sec),avg(pause_sec),sum(wait_sec),avg(wait_sec),sum(dispo_sec),avg(dispo_sec) from vicidial_agent_log where event_time <= '" . mysql_real_escape_string($query_date_END) . "' and event_time >= '" . mysql_real_escape_string($query_date_BEGIN) . "' and user='" . mysql_real_escape_string($agent) . "' and pause_sec<48800 and wait_sec<48800 and talk_sec<48800 and dispo_sec<48800 limit 1;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
$TOTAL_TIME = ($row[1] + $row[3] + $row[5] + $row[7]);
$TOTAL_TIME_H = ($TOTAL_TIME / 3600);
$TOTAL_TIME_H = round($TOTAL_TIME_H, 2);
$TOTAL_TIME_H_int = intval("$TOTAL_TIME_H");
$TOTAL_TIME_M = ($TOTAL_TIME_H - $TOTAL_TIME_H_int);
$TOTAL_TIME_M = ($TOTAL_TIME_M * 60);
$TOTAL_TIME_M = round($TOTAL_TIME_M, 2);
$TOTAL_TIME_M_int = intval("$TOTAL_TIME_M");
$TOTAL_TIME_S = ($TOTAL_TIME_M - $TOTAL_TIME_M_int);
$TOTAL_TIME_S = ($TOTAL_TIME_S * 60);
$TOTAL_TIME_S = round($TOTAL_TIME_S, 0);
if ($TOTAL_TIME_S < 10) {$TOTAL_TIME_S = "0$TOTAL_TIME_S";}
if ($TOTAL_TIME_M_int < 10) {$TOTAL_TIME_M_int = "0$TOTAL_TIME_M_int";}
$TOTAL_TIME_HMS = "$TOTAL_TIME_H_int:$TOTAL_TIME_M_int:$TOTAL_TIME_S";
$pfTOTAL_TIME_HMS = sprintf("%8s", $TOTAL_TIME_HMS);
$TALK_TIME_H = ($row[1] / 3600);
$TALK_TIME_H = round($TALK_TIME_H, 2);
$TALK_TIME_H_int = intval("$TALK_TIME_H");
$TALK_TIME_M = ($TALK_TIME_H - $TALK_TIME_H_int);
$TALK_TIME_M = ($TALK_TIME_M * 60);
$TALK_TIME_M = round($TALK_TIME_M, 2);
$TALK_TIME_M_int = intval("$TALK_TIME_M");
$TALK_TIME_S = ($TALK_TIME_M - $TALK_TIME_M_int);
$TALK_TIME_S = ($TALK_TIME_S * 60);
$TALK_TIME_S = round($TALK_TIME_S, 0);
if ($TALK_TIME_S < 10) {$TALK_TIME_S = "0$TALK_TIME_S";}
if ($TALK_TIME_M_int < 10) {$TALK_TIME_M_int = "0$TALK_TIME_M_int";}
$TALK_TIME_HMS = "$TALK_TIME_H_int:$TALK_TIME_M_int:$TALK_TIME_S";
$pfTALK_TIME_HMS = sprintf("%8s", $TALK_TIME_HMS);
$PAUSE_TIME_H = ($row[3] / 3600);
$PAUSE_TIME_H = round($PAUSE_TIME_H, 2);
$PAUSE_TIME_H_int = intval("$PAUSE_TIME_H");
$PAUSE_TIME_M = ($PAUSE_TIME_H - $PAUSE_TIME_H_int);
$PAUSE_TIME_M = ($PAUSE_TIME_M * 60);
$PAUSE_TIME_M = round($PAUSE_TIME_M, 2);
$PAUSE_TIME_M_int = intval("$PAUSE_TIME_M");
$PAUSE_TIME_S = ($PAUSE_TIME_M - $PAUSE_TIME_M_int);
$PAUSE_TIME_S = ($PAUSE_TIME_S * 60);
$PAUSE_TIME_S = round($PAUSE_TIME_S, 0);
if ($PAUSE_TIME_S < 10) {$PAUSE_TIME_S = "0$PAUSE_TIME_S";}
if ($PAUSE_TIME_M_int < 10) {$PAUSE_TIME_M_int = "0$PAUSE_TIME_M_int";}
$PAUSE_TIME_HMS = "$PAUSE_TIME_H_int:$PAUSE_TIME_M_int:$PAUSE_TIME_S";
$pfPAUSE_TIME_HMS = sprintf("%8s", $PAUSE_TIME_HMS);
$WAIT_TIME_H = ($row[5] / 3600);
$WAIT_TIME_H = round($WAIT_TIME_H, 2);
$WAIT_TIME_H_int = intval("$WAIT_TIME_H");
$WAIT_TIME_M = ($WAIT_TIME_H - $WAIT_TIME_H_int);
$WAIT_TIME_M = ($WAIT_TIME_M * 60);
$WAIT_TIME_M = round($WAIT_TIME_M, 2);
$WAIT_TIME_M_int = intval("$WAIT_TIME_M");
$WAIT_TIME_S = ($WAIT_TIME_M - $WAIT_TIME_M_int);
$WAIT_TIME_S = ($WAIT_TIME_S * 60);
$WAIT_TIME_S = round($WAIT_TIME_S, 0);
if ($WAIT_TIME_S < 10) {$WAIT_TIME_S = "0$WAIT_TIME_S";}
if ($WAIT_TIME_M_int < 10) {$WAIT_TIME_M_int = "0$WAIT_TIME_M_int";}
$WAIT_TIME_HMS = "$WAIT_TIME_H_int:$WAIT_TIME_M_int:$WAIT_TIME_S";
$pfWAIT_TIME_HMS = sprintf("%8s", $WAIT_TIME_HMS);
$WRAPUP_TIME_H = ($row[7] / 3600);
$WRAPUP_TIME_H = round($WRAPUP_TIME_H, 2);
$WRAPUP_TIME_H_int = intval("$WRAPUP_TIME_H");
$WRAPUP_TIME_M = ($WRAPUP_TIME_H - $WRAPUP_TIME_H_int);
$WRAPUP_TIME_M = ($WRAPUP_TIME_M * 60);
$WRAPUP_TIME_M = round($WRAPUP_TIME_M, 2);
$WRAPUP_TIME_M_int = intval("$WRAPUP_TIME_M");
$WRAPUP_TIME_S = ($WRAPUP_TIME_M - $WRAPUP_TIME_M_int);
$WRAPUP_TIME_S = ($WRAPUP_TIME_S * 60);
$WRAPUP_TIME_S = round($WRAPUP_TIME_S, 0);
if ($WRAPUP_TIME_S < 10) {$WRAPUP_TIME_S = "0$WRAPUP_TIME_S";}
if ($WRAPUP_TIME_M_int < 10) {$WRAPUP_TIME_M_int = "0$WRAPUP_TIME_M_int";}
$WRAPUP_TIME_HMS = "$WRAPUP_TIME_H_int:$WRAPUP_TIME_M_int:$WRAPUP_TIME_S";
$pfWRAPUP_TIME_HMS = sprintf("%8s", $WRAPUP_TIME_HMS);
$TALK_AVG_M = ($row[2] / 60);
$TALK_AVG_M = round($TALK_AVG_M, 2);
$TALK_AVG_M_int = intval("$TALK_AVG_M");
$TALK_AVG_S = ($TALK_AVG_M - $TALK_AVG_M_int);
$TALK_AVG_S = ($TALK_AVG_S * 60);
$TALK_AVG_S = round($TALK_AVG_S, 0);
if ($TALK_AVG_S < 10) {$TALK_AVG_S = "0$TALK_AVG_S";}
$TALK_AVG_MS = "$TALK_AVG_M_int:$TALK_AVG_S";
$pfTALK_AVG_MS = sprintf("%6s", $TALK_AVG_MS);
$PAUSE_AVG_M = ($row[4] / 60);
$PAUSE_AVG_M = round($PAUSE_AVG_M, 2);
$PAUSE_AVG_M_int = intval("$PAUSE_AVG_M");
$PAUSE_AVG_S = ($PAUSE_AVG_M - $PAUSE_AVG_M_int);
$PAUSE_AVG_S = ($PAUSE_AVG_S * 60);
$PAUSE_AVG_S = round($PAUSE_AVG_S, 0);
if ($PAUSE_AVG_S < 10) {$PAUSE_AVG_S = "0$PAUSE_AVG_S";}
$PAUSE_AVG_MS = "$PAUSE_AVG_M_int:$PAUSE_AVG_S";
$pfPAUSE_AVG_MS = sprintf("%6s", $PAUSE_AVG_MS);
$WAIT_AVG_M = ($row[6] / 60);
$WAIT_AVG_M = round($WAIT_AVG_M, 2);
$WAIT_AVG_M_int = intval("$WAIT_AVG_M");
$WAIT_AVG_S = ($WAIT_AVG_M - $WAIT_AVG_M_int);
$WAIT_AVG_S = ($WAIT_AVG_S * 60);
$WAIT_AVG_S = round($WAIT_AVG_S, 0);
if ($WAIT_AVG_S < 10) {$WAIT_AVG_S = "0$WAIT_AVG_S";}
$WAIT_AVG_MS = "$WAIT_AVG_M_int:$WAIT_AVG_S";
$pfWAIT_AVG_MS = sprintf("%6s", $WAIT_AVG_MS);
$WRAPUP_AVG_M = ($row[8] / 60);
$WRAPUP_AVG_M = round($WRAPUP_AVG_M, 2);
$WRAPUP_AVG_M_int = intval("$WRAPUP_AVG_M");
$WRAPUP_AVG_S = ($WRAPUP_AVG_M - $WRAPUP_AVG_M_int);
$WRAPUP_AVG_S = ($WRAPUP_AVG_S * 60);
$WRAPUP_AVG_S = round($WRAPUP_AVG_S, 0);
if ($WRAPUP_AVG_S < 10) {$WRAPUP_AVG_S = "0$WRAPUP_AVG_S";}
$WRAPUP_AVG_MS = "$WRAPUP_AVG_M_int:$WRAPUP_AVG_S";
$pfWRAPUP_AVG_MS = sprintf("%6s", $WRAPUP_AVG_MS);
echo "TOTAL CALLS TAKEN: $row[0]\n";
echo "TALK TIME: $pfTALK_TIME_HMS AVERAGE: $pfTALK_AVG_MS\n";
echo "PAUSE TIME: $pfPAUSE_TIME_HMS AVERAGE: $pfPAUSE_AVG_MS\n";
echo "WAIT TIME: $pfWAIT_TIME_HMS AVERAGE: $pfWAIT_AVG_MS\n";
echo "WRAPUP TIME: $pfWRAPUP_TIME_HMS AVERAGE: $pfWRAPUP_AVG_MS\n";
echo "----------------------------------------------------------------\n";
echo "TOTAL ACTIVE AGENT TIME: $pfTOTAL_TIME_HMS\n";
echo "\n";
}
else
{
echo "<a href=\"$PHP_SELF?calls_summary=1&agent=$agent&query_date=$query_date\">Call Activity Summary</a>\n\n";
}
$stmt="select event_time,UNIX_TIMESTAMP(event_time) from vicidial_agent_log where event_time <= '" . mysql_real_escape_string($query_date_END) . "' and event_time >= '" . mysql_real_escape_string($query_date_BEGIN) . "' and user='" . mysql_real_escape_string($agent) . "' order by event_time limit 1;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
echo "FIRST LOGIN: $row[0]\n";
$start = $row[1];
$stmt="select event_time,UNIX_TIMESTAMP(event_time) from vicidial_agent_log where event_time <= '" . mysql_real_escape_string($query_date_END) . "' and event_time >= '" . mysql_real_escape_string($query_date_BEGIN) . "' and user='" . mysql_real_escape_string($agent) . "' order by event_time desc limit 1;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
echo "LAST LOG ACTIVITY: $row[0]\n";
$end = $row[1];
$login_time = ($end - $start);
$LOGIN_TIME_H = ($login_time / 3600);
$LOGIN_TIME_H = round($LOGIN_TIME_H, 2);
$LOGIN_TIME_H_int = intval("$LOGIN_TIME_H");
$LOGIN_TIME_M = ($LOGIN_TIME_H - $LOGIN_TIME_H_int);
$LOGIN_TIME_M = ($LOGIN_TIME_M * 60);
$LOGIN_TIME_M = round($LOGIN_TIME_M, 2);
$LOGIN_TIME_M_int = intval("$LOGIN_TIME_M");
$LOGIN_TIME_S = ($LOGIN_TIME_M - $LOGIN_TIME_M_int);
$LOGIN_TIME_S = ($LOGIN_TIME_S * 60);
$LOGIN_TIME_S = round($LOGIN_TIME_S, 0);
if ($LOGIN_TIME_S < 10) {$LOGIN_TIME_S = "0$LOGIN_TIME_S";}
if ($LOGIN_TIME_M_int < 10) {$LOGIN_TIME_M_int = "0$LOGIN_TIME_M_int";}
$LOGIN_TIME_HMS = "$LOGIN_TIME_H_int:$LOGIN_TIME_M_int:$LOGIN_TIME_S";
$pfLOGIN_TIME_HMS = sprintf("%8s", $LOGIN_TIME_HMS);
echo "-----------------------------------------\n";
echo "TOTAL LOGGED-IN TIME: $pfLOGIN_TIME_HMS\n";
### timeclock records
##### vicidial_timeclock log records for user #####
$total_login_time=0;
$SQday_ARY = explode('-',$query_date_BEGIN);
$EQday_ARY = explode('-',$query_date_END);
$SQepoch = mktime(0, 0, 0, $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]);
$EQepoch = mktime(23, 59, 59, $EQday_ARY[1], $EQday_ARY[2], $EQday_ARY[0]);
echo "\n";
echo "<B>TIMECLOCK LOGIN/LOGOUT TIME:</B>\n";
echo "<TABLE width=550 cellspacing=0 cellpadding=1>\n";
echo "<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> IP ADDRESS</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MINUTES</td></tr>\n";
$stmt="SELECT event,event_epoch,user_group,login_sec,ip_address,timeclock_id,manager_user from vicidial_timeclock_log where user='$agent' and event_epoch >= '$SQepoch' and event_epoch <= '$EQepoch';";
if ($DB>0) {echo "|$stmt|";}
$rslt=mysql_query($stmt, $link);
$events_to_print = mysql_num_rows($rslt);
$total_logs=0;
$o=0;
while ($events_to_print > $o) {
$row=mysql_fetch_row($rslt);
if ( ($row[0]=='START') or ($row[0]=='LOGIN') )
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
$TC_log_date = date("Y-m-d H:i:s", $row[1]);
$manager_edit='';
if (strlen($row[6])>0) {$manager_edit = ' * ';}
if (ereg("LOGIN", $row[0]))
{
$login_sec='';
echo "<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
echo "<td align=right><font size=2>$manager_edit</td>";
echo "<td align=right><font size=2>$row[0]</td>";
echo "<td align=right><font size=2> $TC_log_date</td>\n";
echo "<td align=right><font size=2> $row[4]</td>\n";
echo "<td align=right><font size=2> $row[2]</td>\n";
echo "<td align=right><font size=2> </td></tr>\n";
}
if (ereg("LOGOUT", $row[0]))
{
$login_sec = $row[3];
$total_login_time = ($total_login_time + $login_sec);
$event_hours = ($login_sec / 3600);
$event_hours_int = round($event_hours, 2);
$event_hours_int = intval("$event_hours_int");
$event_minutes = ($event_hours - $event_hours_int);
$event_minutes = ($event_minutes * 60);
$event_minutes_int = round($event_minutes, 0);
if ($event_minutes_int < 10) {$event_minutes_int = "0$event_minutes_int";}
echo "<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
echo "<td align=right><font size=2>$manager_edit</td>";
echo "<td align=right><font size=2>$row[0]</td>";
echo "<td align=right><font size=2> $TC_log_date</td>\n";
echo "<td align=right><font size=2> $row[4]</td>\n";
echo "<td align=right><font size=2> $row[2]</td>\n";
echo "<td align=right><font size=2> $event_hours_int:$event_minutes_int";
if ($DB) {echo " - $total_login_time - $login_sec";}
echo "</td></tr>\n";
}
$o++;
}
if (strlen($login_sec)<1)
{
$login_sec = ($STARTtime - $row[1]);
$total_login_time = ($total_login_time + $login_sec);
if ($DB) {echo "LOGIN ONLY - $total_login_time - $login_sec";}
}
$total_login_hours = ($total_login_time / 3600);
$total_login_hours_int = round($total_login_hours, 2);
$total_login_hours_int = intval("$total_login_hours_int");
$total_login_minutes = ($total_login_hours - $total_login_hours_int);
$total_login_minutes = ($total_login_minutes * 60);
$total_login_minutes_int = round($total_login_minutes, 0);
if ($total_login_minutes_int < 10) {$total_login_minutes_int = "0$total_login_minutes_int";}
if ($DB) {echo " - $total_login_time - $login_sec";}
echo "<tr><td align=right><font size=2> </td>";
echo "<td align=right><font size=2> </td>\n";
echo "<td align=right><font size=2> </td>\n";
echo "<td align=right><font size=2> </td>\n";
echo "<td align=right><font size=2><font size=2>TOTAL </td>\n";
echo "<td align=right><font size=2> $total_login_hours_int:$total_login_minutes_int </td></tr>\n";
echo "</TABLE>\n";
}
?>
</BODY></HTML>
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