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c5be4f2efd3bfef80c8b85e7939afccbe55a7ecc
agc_2-X/www/agc/dispo_move_list.php
T
mattf 0df79776b1 Added talk_time_trigger and exclude_status options to dispo_move_list.php 
Fixed HTML display issue in agent status detail report

git-svn-id: svn://192.168.202.10@2489 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-11 11:51:42 +00:00

324 lines
13 KiB
PHP
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<?php
# dispo_move_list.php
#
# Copyright (C) 2016 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# This script is designed to be used in the "Dispo URL" field of a campaign
# or in-group. It should take in the lead_id to check for the same lead_id
# in order to change it's list_id to whatever new_list_id is set to. The
# sale_status field is a list of statuses separated by three dashes each '---'
# which contain the statuses for which the process should be run.
#
# This script is part of the API group and any modifications of data are
# logged to the vicidial_api_log table.
#
# This script limits the number of altered leads to 1 per instance and it will
# not run if the search field of the lead is empty.
#
# Example of what to put in the Dispo URL field:
# VARhttp://192.168.1.1/agc/dispo_move_list.php?lead_id=--A--lead_id--B--&dispo=--A--dispo--B--&user=--A--user--B--&pass=--A--pass--B--&new_list_id=10411099&sale_status=SALE---SSALE---XSALE&reset_dialed=Y&log_to_file=1
#
# Another example of what to put in the Dispo URL field(using status exclude with talk trigger):
# VARhttp://192.168.1.1/agc/dispo_move_list.php?lead_id=--A--lead_id--B--&dispo=--A--dispo--B--&talk_time=--A--talk_time--B--&user=--A--user--B--&pass=--A--pass--B--&new_list_id=332&sale_status=DNC---BILLNW---POST&exclude_status=Y&talk_time_trigger=240&log_to_file=1
#
# Example of what to put in the No Agent Call URL field:
# (user needs to be NOAGENTURL and pass needs to be set to the call_id)
# VARhttp://192.168.1.1/agc/dispo_move_list.php?lead_id=--A--lead_id--B--&dispo=--A--dispo--B--&user=NOAGENTURL&pass=--A--call_id--B--&new_list_id=10411099&sale_status=SALE---SSALE---XSALE&reset_dialed=Y&log_to_file=1
#
# Definable Fields: (other fields should be left as they are)
# - log_to_file - (0,1) if set to 1, will create a log file in the agc directory
# - sale_status - (SALE---XSALE) a triple-dash "---" delimited list of the statuses that are to be moved
# - exclude_status - (Y,N) if set to Y, will trigger for all statuses EXCEPT for those listed in sale_status, default is N
# - talk_time_trigger - (0,1,2,3,...) if set to number greater than 0, will only trigger for talk_time at or above set number, default is 0
# - new_list_id - (999,etc...) the list_id that you want the matching status leads to be moved to
# - reset_dialed - (Y,N) if set to Y, will reset the called_since_last_reset flag on the lead
# Multiple sets of statuses:
# - sale_status_1, new_list_id_1, reset_dialed_1, exclude_status_1 - adding an underscore and number(1-99) will allow for another set of statuses to check for and what to do with them
#
# CHANGES
# 100915-1600 - First Build
# 110702-2020 - Added multiple sets of options
# 111005-1102 - Added check and update for scheduled callback entry
# 120223-2124 - Removed logging of good login passwords if webroot writable is enabled
# 130328-0015 - Converted ereg to preg functions
# 130603-2216 - Added login lockout for 15 minutes after 10 failed logins, and other security fixes
# 130802-1007 - Changed to PHP mysqli functions
# 140811-0844 - Changed to use QXZ function for echoing text
# 141118-1235 - Formatting changes for QXZ output
# 141216-2110 - Added language settings lookups and user/pass variable standardization
# 150703-1453 - Added options so it would work with No-Agent Call URL
# 160309-1239 - Added talk_time_trigger and exclude_status options
#
$api_script = 'deactivate';
header ("Content-type: text/html; charset=utf-8");
require_once("dbconnect_mysqli.php");
require_once("functions.php");
$filedate = date("Ymd");
$filetime = date("H:i:s");
$IP = getenv ("REMOTE_ADDR");
$BR = getenv ("HTTP_USER_AGENT");
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF'];
if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
if (isset($_GET["sale_status"])) {$sale_status=$_GET["sale_status"];}
elseif (isset($_POST["sale_status"])) {$sale_status=$_POST["sale_status"];}
if (isset($_GET["exclude_status"])) {$exclude_status=$_GET["exclude_status"];}
elseif (isset($_POST["exclude_status"])) {$exclude_status=$_POST["exclude_status"];}
if (isset($_GET["dispo"])) {$dispo=$_GET["dispo"];}
elseif (isset($_POST["dispo"])) {$dispo=$_POST["dispo"];}
if (isset($_GET["new_list_id"])) {$new_list_id=$_GET["new_list_id"];}
elseif (isset($_POST["new_list_id"])) {$new_list_id=$_POST["new_list_id"];}
if (isset($_GET["reset_dialed"])) {$reset_dialed=$_GET["reset_dialed"];}
elseif (isset($_POST["reset_dialed"])) {$reset_dialed=$_POST["reset_dialed"];}
if (isset($_GET["talk_time"])) {$talk_time=$_GET["talk_time"];}
elseif (isset($_POST["talk_time"])) {$talk_time=$_POST["talk_time"];}
if (isset($_GET["talk_time_trigger"])) {$talk_time_trigger=$_GET["talk_time_trigger"];}
elseif (isset($_POST["talk_time_trigger"])) {$talk_time_trigger=$_POST["talk_time_trigger"];}
if (isset($_GET["user"])) {$user=$_GET["user"];}
elseif (isset($_POST["user"])) {$user=$_POST["user"];}
if (isset($_GET["pass"])) {$pass=$_GET["pass"];}
elseif (isset($_POST["pass"])) {$pass=$_POST["pass"];}
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["log_to_file"])) {$log_to_file=$_GET["log_to_file"];}
elseif (isset($_POST["log_to_file"])) {$log_to_file=$_POST["log_to_file"];}
#$DB = '1'; # DEBUG override
$US = '_';
$TD = '---';
$STARTtime = date("U");
$NOW_TIME = date("Y-m-d H:i:s");
$sale_status = "$TD$sale_status$TD";
$search_value='';
$match_found=0;
$primary_match_found=0;
$k=0;
$user=preg_replace("/\'|\"|\\\\|;| /","",$user);
$pass=preg_replace("/\'|\"|\\\\|;| /","",$pass);
#############################################
##### START SYSTEM_SETTINGS AND USER LANGUAGE LOOKUP #####
$VUselected_language = '';
$stmt="SELECT selected_language from vicidial_users where user='$user';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
$sl_ct = mysqli_num_rows($rslt);
if ($sl_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$VUselected_language = $row[0];
}
$stmt = "SELECT use_non_latin,enable_languages,language_method FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02001',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysqli_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$non_latin = $row[0];
$SSenable_languages = $row[1];
$SSlanguage_method = $row[2];
}
##### END SETTINGS LOOKUP #####
###########################################
if ($non_latin < 1)
{
$user=preg_replace("/[^-_0-9a-zA-Z]/","",$user);
}
if ($DB>0) {echo "$lead_id|$search_field|$campaign_check|$sale_status|$dispo|$new_status|$user|$pass|$DB|$log_to_file|$talk_time|$talk_time_trigger|$exclude_status|\n";}
if ( ( (strlen($talk_time_trigger)>0) and ($talk_time > $talk_time_trigger) ) or (strlen($talk_time_trigger)<1) or ($talk_time_trigger < 1) )
{
if ( ( (preg_match("/$TD$dispo$TD/",$sale_status)) and ($exclude_status!='Y') ) or ( (!preg_match("/$TD$dispo$TD/",$sale_status)) and ($exclude_status=='Y') ) )
{$primary_match_found=1;}
}
$first_pass_vars = "$new_list_id|$reset_dialed|$sale_status|$talk_time_trigger|$exclude_status";
if ($primary_match_found > 0)
{$match_found=1;}
else
{
$sale_status='';
$exclude_status='';
$talk_time_trigger='';
$new_list_id='';
$reset_dialed='';
while( ($match_found < 1) and ($k < 99) )
{
$k++;
$sale_status='';
$exclude_status='';
$talk_time_trigger='';
$statusfield = "sale_status_$k";
$excludefield = "exclude_status_$k";
$talktriggerfield = "talk_time_trigger_$k";
if (isset($_GET["$excludefield"])) {$exclude_status=$_GET["$excludefield"];}
elseif (isset($_POST["$excludefield"])) {$exclude_status=$_POST["$excludefield"];}
if (isset($_GET["$talktriggerfield"])) {$talk_time_trigger=$_GET["$talktriggerfield"];}
elseif (isset($_POST["$talktriggerfield"])) {$talk_time_trigger=$_POST["$talktriggerfield"];}
if (isset($_GET["$statusfield"])) {$sale_status=$_GET["$statusfield"];}
elseif (isset($_POST["$statusfield"])) {$sale_status=$_POST["$statusfield"];}
$sale_status = "$TD$sale_status$TD";
if ($DB) {echo _QXZ("MULTI_MATCH CHECK:")." $k|$sale_status|$statusfield|$exclude_status|$excludefield|$talk_time_trigger|$talktriggerfield|\n";}
if ( ( (strlen($talk_time_trigger)>0) and ($talk_time > $talk_time_trigger) ) or (strlen($talk_time_trigger)<1) or ($talk_time_trigger < 1) )
{
if (strlen($sale_status)>0)
{
if ( ( (preg_match("/$TD$dispo$TD/",$sale_status)) and ($exclude_status!='Y') ) or ( (!preg_match("/$TD$dispo$TD/",$sale_status)) and ($exclude_status=='Y') ) )
{
$match_found=1;
$newlistfield = "new_list_id_$k";
$resetfield = "reset_dialed_$k";
if (isset($_GET["$newlistfield"])) {$new_list_id=$_GET["$newlistfield"];}
elseif (isset($_POST["$newlistfield"])) {$new_list_id=$_POST["$newlistfield"];}
if (isset($_GET["$resetfield"])) {$reset_dialed=$_GET["$resetfield"];}
elseif (isset($_POST["$resetfield"])) {$reset_dialed=$_POST["$resetfield"];}
if ($DB) {echo _QXZ("MULTI_MATCH:")." $k|$sale_status|$new_list_id|$reset_dialed|$exclude_status|$talk_time_trigger|\n";}
}
}
}
}
}
if ($match_found > 0)
{
if ($non_latin < 1)
{
$user=preg_replace("/[^-_0-9a-zA-Z]/","",$user);
# $pass=preg_replace("/[^-_0-9a-zA-Z]/","",$pass);
}
$session_name = preg_replace("/\'|\"|\\\\|;/","",$session_name);
$server_ip = preg_replace("/\'|\"|\\\\|;/","",$server_ip);
if (preg_match("/NOAGENTURL/",$user))
{
$PADlead_id = sprintf("%010s", $lead_id);
if ( (strlen($pass) > 15) and (preg_match("/$PADlead_id$/",$pass)) )
{
$four_hours_ago = date("Y-m-d H:i:s", mktime(date("H")-4,date("i"),date("s"),date("m"),date("d"),date("Y")));
$stmt="SELECT count(*) from vicidial_log_extended where caller_code='$pass' and call_date > \"$four_hours_ago\";";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$authlive=$row[0];
$auth=$row[0];
if ($authlive < 1)
{
echo _QXZ("Call Not Found:")." 2|$user|$pass|$authlive|\n";
exit;
}
}
else
{
echo _QXZ("Invalid Call ID:")." 1|$user|$pass|$PADlead_id|\n";
exit;
}
}
else
{
$auth=0;
$auth_message = user_authorization($user,$pass,'',0,0,0);
if ($auth_message == 'GOOD')
{$auth=1;}
$stmt="SELECT count(*) from vicidial_live_agents where user='$user';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$authlive=$row[0];
}
if ( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0) or ($authlive==0))
{
echo _QXZ("Invalid Username/Password:")." |$user|$pass|$auth|$authlive|$auth_message|\n";
exit;
}
if ( (strlen($lead_id) > 0) and (strlen($new_list_id) > 2) )
{
$search_count=0;
$stmt = "SELECT count(*) FROM vicidial_list where lead_id='$lead_id' and list_id!='$new_list_id';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$sc_ct = mysqli_num_rows($rslt);
if ($sc_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$search_count = $row[0];
}
if ($search_count > 0)
{
$reset_dialedSQL='';
if ($reset_dialed=='Y') {$reset_dialedSQL=", called_since_last_reset='N'";}
$stmt="UPDATE vicidial_list SET list_id='$new_list_id' $reset_dialedSQL where lead_id='$lead_id' limit 1;";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$affected_rows = mysqli_affected_rows($link);
$campaign_idSQL='';
$stmtA = "SELECT campaign_id FROM vicidial_lists where list_id='$new_list_id';";
$rslt=mysql_to_mysqli($stmtA, $link);
if ($DB) {echo "$stmtA\n";}
$vlc_ct = mysqli_num_rows($rslt);
if ($vlc_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$campaign_idSQL = ",campaign_id='$row[0]'";
}
$stmtB="UPDATE vicidial_callbacks SET list_id='$new_list_id' $campaign_idSQL where lead_id='$lead_id' limit 1;";
if ($DB) {echo "$stmtB\n";}
$rslt=mysql_to_mysqli($stmtB, $link);
$CBaffected_rows = mysqli_affected_rows($link);
$SQL_log = "$stmt|$stmtB|$CBaffected_rows|";
$SQL_log = preg_replace('/;/','',$SQL_log);
$SQL_log = addslashes($SQL_log);
$stmt="INSERT INTO vicidial_api_log set user='$user',agent_user='$user',function='deactivate_lead',value='$lead_id',result='$affected_rows',result_reason='$lead_id',source='vdc',data='$SQL_log',api_date='$NOW_TIME',api_script='$api_script';";
$rslt=mysql_to_mysqli($stmt, $link);
$MESSAGE = _QXZ("DONE: %1s match found, %2s updated to %3s with %4s status",0,'',$search_count,$affected_rows,$new_list_id,$dispo);
echo "$MESSAGE\n";
}
else
{
$MESSAGE = _QXZ("DONE: no match found within %1s %2s",0,'',$lead_id,$new_list_id);
echo "$MESSAGE\n";
}
}
else
{
$MESSAGE = _QXZ("DONE: %1s is empty for lead %2s",0,'',$search_field,$lead_id);
echo "$MESSAGE\n";
}
}
else
{
$MESSAGE = _QXZ("DONE: dispo is not a sale status: %1s",0,'',$dispo);
echo "$MESSAGE\n";
}
if ($log_to_file > 0)
{
$fp = fopen ("./dispo_move_list.txt", "a");
fwrite ($fp, "$NOW_TIME|$k|$lead_id|$dispo|$user|XXXX|$DB|$log_to_file|$talk_time|$first_pass_vars|$new_list_id|$sale_status|$talk_time_trigger|$exclude_status|$MESSAGE|\n");
fclose($fp);
}
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