mattf
c6bda976aa
Added script to allow for batch loading of leads into Vtiger Several other Vtiger integration changes see docs/VTIGER.txt for more info git-svn-id: svn://192.168.202.10@1039 3d104415-ff17-0410-8863-d5cf3c621b8a
474 lines
16 KiB
PHP
474 lines
16 KiB
PHP
<?
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# api.php
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#
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# Copyright (C) 2009 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# This script is designed as an API(Application Programming Interface) to allow
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# other programs to interact with the VICIDIAL Agent screen
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#
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# required variables:
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# - $user
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# - $pass
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# - $agent_user
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# - $function - ('external_hangup','external_status','external_pause')
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# - $value
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# - $vendor_id
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# - $focus
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# - $preview
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# - $notes
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# - $phone_code
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# - $search
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# - $source - ('vtiger','webform','adminweb')
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# - $format - ('text','debug')
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# CHANGELOG:
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# 80703-2225 - First build of script
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# 90116-1229 - Added external_pause and external_dial functions
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# 90118-1051 - Added logging of API functions
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# 90128-0229 - Added vendor_id to dial function
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#
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$version = '2.0.5-4';
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$build = '90128-0229';
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require("dbconnect.php");
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### If you have globals turned off uncomment these lines
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if (isset($_GET["user"])) {$user=$_GET["user"];}
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elseif (isset($_POST["user"])) {$user=$_POST["user"];}
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if (isset($_GET["pass"])) {$pass=$_GET["pass"];}
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elseif (isset($_POST["pass"])) {$pass=$_POST["pass"];}
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if (isset($_GET["agent_user"])) {$agent_user=$_GET["agent_user"];}
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elseif (isset($_POST["agent_user"])) {$agent_user=$_POST["agent_user"];}
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if (isset($_GET["function"])) {$function=$_GET["function"];}
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elseif (isset($_POST["function"])) {$function=$_POST["function"];}
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if (isset($_GET["value"])) {$value=$_GET["value"];}
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elseif (isset($_POST["value"])) {$value=$_POST["value"];}
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if (isset($_GET["vendor_id"])) {$vendor_id=$_GET["vendor_id"];}
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elseif (isset($_POST["vendor_id"])) {$vendor_id=$_POST["vendor_id"];}
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if (isset($_GET["focus"])) {$focus=$_GET["focus"];}
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elseif (isset($_POST["focus"])) {$focus=$_POST["focus"];}
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if (isset($_GET["preview"])) {$preview=$_GET["preview"];}
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elseif (isset($_POST["preview"])) {$preview=$_POST["preview"];}
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if (isset($_GET["notes"])) {$notes=$_GET["notes"];}
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elseif (isset($_POST["notes"])) {$notes=$_POST["notes"];}
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if (isset($_GET["phone_code"])) {$phone_code=$_GET["phone_code"];}
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elseif (isset($_POST["phone_code"])) {$phone_code=$_POST["phone_code"];}
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if (isset($_GET["search"])) {$search=$_GET["search"];}
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elseif (isset($_POST["search"])) {$search=$_POST["search"];}
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if (isset($_GET["source"])) {$source=$_GET["source"];}
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elseif (isset($_POST["source"])) {$source=$_POST["source"];}
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if (isset($_GET["format"])) {$format=$_GET["format"];}
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elseif (isset($_POST["format"])) {$format=$_POST["format"];}
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header ("Content-type: text/html; charset=utf-8");
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header ("Cache-Control: no-cache, must-revalidate"); // HTTP/1.1
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header ("Pragma: no-cache"); // HTTP/1.0
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin FROM system_settings;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysql_num_rows($rslt);
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$i=0;
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while ($i < $qm_conf_ct)
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{
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$row=mysql_fetch_row($rslt);
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$non_latin = $row[0];
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$i++;
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if ($non_latin < 1)
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{
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$user=ereg_replace("[^0-9a-zA-Z]","",$user);
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$pass=ereg_replace("[^0-9a-zA-Z]","",$pass);
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$agent_user=ereg_replace("[^0-9a-zA-Z]","",$agent_user);
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$function = ereg_replace("[^-\_0-9a-zA-Z]","",$function);
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$value = ereg_replace("[^-\_0-9a-zA-Z]","",$value);
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$vendor_id = ereg_replace("[^-\_0-9a-zA-Z]","",$vendor_id);
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$focus = ereg_replace("[^-\_0-9a-zA-Z]","",$focus);
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$preview = ereg_replace("[^-\_0-9a-zA-Z]","",$preview);
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$notes = ereg_replace("\+"," ",$notes);
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$notes = ereg_replace("[^ -\_0-9a-zA-Z]","",$notes);
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$phone_code = ereg_replace("[^0-9X]","",$phone_code);
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$search = ereg_replace("[^-\_0-9a-zA-Z]","",$search);
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$source = ereg_replace("[^0-9a-zA-Z]","",$source);
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$format = ereg_replace("[^0-9a-zA-Z]","",$format);
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}
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### date and fixed variables
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$epoch = date("U");
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$StarTtime = date("U");
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$CIDdate = date("mdHis");
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$ENTRYdate = date("YmdHis");
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$MT[0]='';
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$api_script = 'agent';
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$api_logging = 1;
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################################################################################
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### BEGIN - version - show version and date information for the API
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################################################################################
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if ($function == 'version')
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{
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$data = "VERSION: $version|BUILD: $build|DATE: $NOW_TIME|EPOCH: $StarTtime";
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$result = 'SUCCESS';
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echo "$data\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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exit;
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}
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################################################################################
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### END - version
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################################################################################
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################################################################################
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### BEGIN - user validation section
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################################################################################
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if ($ACTION == 'LogiNCamPaigns')
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{
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$skip_user_validation=1;
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}
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else
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{
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if(strlen($source)<2)
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{
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$result = 'ERROR';
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$result_reason = "Invalid Source";
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echo "$result: $result_reason - $source\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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exit;
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}
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else
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{
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$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access = '1';";
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if ($DB) {echo "|$stmt|\n";}
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if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$auth=$row[0];
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if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
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{
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$result = 'ERROR';
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$result_reason = "Invalid Username/Password";
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echo "$result: $result_reason: |$user|$pass|$auth|\n";
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$data = "$user|$pass|$auth";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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exit;
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}
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else
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{
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$stmt="SELECT count(*) from system_settings where vdc_agent_api_active='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$SNauth=$row[0];
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if($SNauth==0)
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{
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$result = 'ERROR';
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$result_reason = "System API NOT ACTIVE";
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echo "$result: $result_reason\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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exit;
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}
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else
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{
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# do nothing for now
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}
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}
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}
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}
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if ($format=='debug')
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{
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echo "<html>\n";
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echo "<head>\n";
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echo "<!-- VERSION: $version BUILD: $build USER: $user\n";
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echo "<title>VICIDiaL Agent API";
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echo "</title>\n";
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echo "</head>\n";
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echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
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}
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################################################################################
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### END - user validation section
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################################################################################
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################################################################################
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### BEGIN - external_hangup - hang up the active agent call
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################################################################################
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if ($function == 'external_hangup')
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{
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if ( (strlen($value)<1) || (strlen($agent_user)<1) )
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{
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$result = 'ERROR';
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$result_reason = "external_hangup not valid";
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echo "$result: $result_reason - $value|$agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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exit;
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}
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else
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{
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$stmt = "select count(*) from vicidial_live_agents where user='$agent_user';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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if ($row[0] > 0)
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{
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$stmt="UPDATE vicidial_live_agents set external_hangup='$value' where user='$agent_user';";
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if ($format=='debug') {echo "\n<!-- $stmt -->";}
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$rslt=mysql_query($stmt, $link);
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$result = 'SUCCESS';
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$result_reason = "external_hangup function set";
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echo "$result: $result_reason - $value|$agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
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else
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{
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$result = 'ERROR';
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$result_reason = "agent_user is not logged in";
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echo "$result: $result_reason - $agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
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}
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}
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################################################################################
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### END - external_hangup
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################################################################################
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################################################################################
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### BEGIN - external_status - set the dispo code or status for a call and move on
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################################################################################
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if ($function == 'external_status')
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{
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if ( (strlen($value)<1) || (strlen($agent_user)<1) )
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{
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$result = 'ERROR';
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$result_reason = "external_status not valid";
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echo "$result: $result_reason - $value|$agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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exit;
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}
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else
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{
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$stmt = "select count(*) from vicidial_live_agents where user='$agent_user';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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if ($row[0] > 0)
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{
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$stmt="UPDATE vicidial_live_agents set external_status='$value' where user='$agent_user';";
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if ($format=='debug') {echo "\n<!-- $stmt -->";}
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$rslt=mysql_query($stmt, $link);
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$result = 'SUCCESS';
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$result_reason = "external_status function set";
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echo "$result: $result_reason - $value|$agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
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else
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{
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$result = 'ERROR';
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$result_reason = "agent_user is not logged in";
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echo "$result: $result_reason - $agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
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}
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}
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################################################################################
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### END - external_status
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################################################################################
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################################################################################
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### BEGIN - external_pause - pause or resume the agent
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################################################################################
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if ($function == 'external_pause')
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{
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if ( (strlen($value)<1) || (strlen($agent_user)<1) || (!ereg("PAUSE|RESUME",$value)) )
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{
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$result = 'ERROR';
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$result_reason = "external_pause not valid";
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echo "$result: $result_reason - $value|$agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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exit;
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}
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else
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{
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$stmt = "select count(*) from vicidial_live_agents where user='$agent_user';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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if ($row[0] > 0)
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{
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if (ereg("RESUME",$value))
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{
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$stmt = "select count(*) from vicidial_live_agents where user='$agent_user' and status IN('READY','QUEUE','INCALL','CLOSER');";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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if ($row[0] > 0)
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{
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$result = 'ERROR';
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$result_reason = "external_pause agent is not paused";
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echo "$result: $result_reason - $value|$agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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exit;
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}
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}
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$stmt="UPDATE vicidial_live_agents set external_pause='$value!$epoch' where user='$agent_user';";
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if ($format=='debug') {echo "\n<!-- $stmt -->";}
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$rslt=mysql_query($stmt, $link);
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$result = 'SUCCESS';
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$result_reason = "external_pause function set";
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echo "$result: $result_reason - $value|$epoch|$agent_user\n";
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$data = "$epoch";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
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else
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{
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$result = 'ERROR';
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$result_reason = "agent_user is not logged in";
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echo "$result: $result_reason - $agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
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}
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}
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################################################################################
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### END - external_pause
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################################################################################
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################################################################################
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### BEGIN - external_dial - place a manual dial phone call
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################################################################################
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if ($function == 'external_dial')
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{
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$value = ereg_replace("[^0-9]","",$value);
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if ( (strlen($value)<2) || (strlen($agent_user)<2) || (strlen($search)<2) || (strlen($preview)<2) || (strlen($focus)<2) )
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{
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$result = 'ERROR';
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$result_reason = "external_dial not valid";
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$data = "$phone_code|$search|$preview|$focus";
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echo "$result: $result_reason - $value|$data|$agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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exit;
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}
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else
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{
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$stmt = "select count(*) from vicidial_live_agents where user='$agent_user';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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if ($row[0] > 0)
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{
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$stmt = "select count(*) from vicidial_live_agents where user='$agent_user' and status='PAUSED' and lead_id < 1;";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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if ($row[0] > 0)
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{
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$stmt = "select count(*) from vicidial_users where user='$agent_user' and agentcall_manual='1';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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if ($row[0] > 0)
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{
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$stmt="UPDATE vicidial_live_agents set external_dial='$value!$phone_code!$search!$preview!$focus!$vendor_id!$epoch' where user='$agent_user';";
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if ($format=='debug') {echo "\n<!-- $stmt -->";}
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$rslt=mysql_query($stmt, $link);
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$result = 'SUCCESS';
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$result_reason = "external_dial function set";
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$data = "$phone_code|$search|$preview|$focus|$vendor_id|$epoch";
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echo "$result: $result_reason - $value|$agent_user|$data\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
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else
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{
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$result = 'ERROR';
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$result_reason = "agent_user is not allowed to place manual dial calls";
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echo "$result: $result_reason - $agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
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}
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else
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{
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$result = 'ERROR';
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$result_reason = "agent_user is not paused";
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echo "$result: $result_reason - $agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
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}
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else
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{
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$result = 'ERROR';
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$result_reason = "agent_user is not logged in";
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echo "$result: $result_reason - $agent_user\n";
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api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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}
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}
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}
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################################################################################
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### END - external_dial
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################################################################################
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if ($format=='debug')
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{
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$ENDtime = date("U");
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$RUNtime = ($ENDtime - $StarTtime);
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echo "\n<!-- script runtime: $RUNtime seconds -->";
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echo "\n</body>\n</html>\n";
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}
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exit;
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##### FUNCTIONS #####
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##### Logging #####
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function api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data)
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{
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if ($api_logging > 0)
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{
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$NOW_TIME = date("Y-m-d H:i:s");
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# api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
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$stmt="INSERT INTO vicidial_api_log set user='$user',agent_user='$agent_user',function='$function',value='$value',result='$result',result_reason='$result_reason',source='$source',data='$data',api_date='$NOW_TIME',api_script='$api_script';";
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$rslt=mysql_query($stmt, $link);
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}
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return 1;
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}
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|
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?>
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