1587 lines
60 KiB
Perl
1587 lines
60 KiB
Perl
#!/usr/bin/perl
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#
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# agi-DID_route.agi version 2.14
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#
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# runs when a call comes into an inbound context on a trunk. This script will
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# send the calls to various places depending on the settings for each DID.
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#
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# You need to put a line similar to this below in your extensions.conf file in
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# the context for where incoming calls go from your trunks (for example, the
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# trunkinbound context which is present in the default dialplan):
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#
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#[trunkinbound]
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# ;inbound DID catch-all:
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#exten => _X.,1,AGI(agi-DID_route.agi)
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#
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# Copyright (C) 2021 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# changes:
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# 81007-0324 - First Build
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# 90115-0645 - Activated AGENT call routing
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# 90117-0756 - Added vicidial_did_log logging to database
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# 90214-0217 - Added 'default' did option, to send all non-matching calls to, enforced did_active setting
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# 90507-1145 - Added CALLMENU option
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# 90825-2252 - Changed PHONE to route using dialplan number
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# 91122-0743 - Added QueueMetrics logging as DID INFO entries
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# 100116-0631 - Logging bug fixes
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# 100123-1423 - Added record call DID option
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# 100805-0943 - Added Filter Phone Group alternate routing feature and CID number cleanup
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# 110822-1210 - Added did_agent_log optional logging
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# 120314-1112 - Fixed small filter bug
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# 120430-2214 - Converted call to Monitor app to be asterisk 1.8 compatible
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# 130108-1810 - Changes for Asterisk 1.8 compatibility
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# 130925-1819 - Added variable filter to prevent DID SQL injection attack
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# 130926-1549 - Added new queue_log IVR entries for QM
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# 140126-1138 - Added VMAIL_NO_INST options
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# 140404-0738 - Added DNC filter options and URL filter DID redirect option
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# 140622-0240 - Added no-agent in-group redirect and pre-filter phone group redirect features
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# 140811-2151 - Added ability to filter by DNC areacodes if filter_inbound_number set to a DNC option
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# 141110-1417 - Fixed issue with multiple filtering options enabled
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# 150112-1426 - Added no-agent last_update_time check to match in-group queries
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# 150708-2252 - Added max_queue_ingroup_ DID options
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# 150806-1316 - Added Filter URL logging to url log, and added variables for uniqueid, channel and server_ip
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# 160106-0719 - Added filter option for GROUP_AREACODE
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# 161102-1035 - Fixed QM partition problem
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# 170322-1708 - Added filter phone group entry BLANK for a blank CIDnumber
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# 170923-1355 - Added system filter feature, before any other actions
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# 190216-0814 - Fix for user-group, in-group and campaign settings matching issues
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# 200623-2258 - Added Answer Signal options
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# 201112-0834 - Fix for AGENT routing, check for availability, issue #1211
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# 210315-1132 - Fix for multiple filter_clean_cid_number actions, added 'T' filter action, Issue #1247
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#
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$script = 'agi-DID_route.agi';
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$dtmf_silent_prefix = '7';
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$at='@';
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$S='*';
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$US='_';
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$route_type='DID';
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($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
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$year = ($year + 1900);
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$mon++;
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if ($mon < 10) {$mon = "0$mon";}
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if ($mday < 10) {$mday = "0$mday";}
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if ($hour < 10) {$hour = "0$hour";}
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if ($min < 10) {$min = "0$min";}
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if ($sec < 10) {$sec = "0$sec";}
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$hm = "$hour$min";
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$hm = ($hm + 0);
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$now_date_epoch = time();
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$now_date = "$year-$mon-$mday $hour:$min:$sec";
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$CLInow_date = "$year-$mon-$mday\\ $hour:$min:$sec";
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$start_time=$now_date;
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$CIDdate = "$mon$mday$hour$min$sec";
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$tsSQLdate = "$year$mon$mday$hour$min$sec";
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$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
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$SQLdateBEGIN = $SQLdate;
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# default path to astguiclient configuration file:
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$PATHconf = '/etc/astguiclient.conf';
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open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
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@conf = <conf>;
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close(conf);
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$i=0;
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foreach(@conf)
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{
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$line = $conf[$i];
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$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
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if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
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{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
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if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
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{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
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if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
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{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
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if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
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{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
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if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
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{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
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if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
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{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
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if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
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{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
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{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
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{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
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{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
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{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
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{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
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$i++;
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}
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if (!$VARDB_port) {$VARDB_port='3306';}
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if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
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if (!$DIDLOGfile) {$DIDLOGfile = "$PATHlogs/didin.$year-$mon-$mday";}
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use DBI;
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use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
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use Asterisk::AGI;
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$AGI = new Asterisk::AGI;
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$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
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or die "Couldn't connect to database: " . DBI->errstr;
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### Grab Server values from the database
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$stmtA = "SELECT agi_output,local_gmt,asterisk_version FROM servers where server_ip = '$VARserver_ip';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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$AGILOG = '0';
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@aryA = $sthA->fetchrow_array;
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$DBagi_output = $aryA[0];
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$local_gmt = $aryA[1];
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$asterisk_version = $aryA[2];
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if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
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if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
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if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
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}
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$sthA->finish();
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#############################################
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##### START SYSTEM SETTINGS LOOKUP #####
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$stmtA = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_eq_prepend,did_agent_log,alt_log_server_ip,alt_log_dbname,alt_log_login,alt_log_pass,tables_use_alt_log_db,did_system_filter,inbound_answer_config FROM system_settings;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$enable_queuemetrics_logging = $aryA[0];
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$queuemetrics_server_ip = $aryA[1];
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$queuemetrics_dbname = $aryA[2];
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$queuemetrics_login= $aryA[3];
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$queuemetrics_pass = $aryA[4];
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$queuemetrics_log_id = $aryA[5];
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$queuemetrics_eq_prepend = $aryA[6];
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$did_agent_log = $aryA[7];
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$alt_log_server_ip = $aryA[8];
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$alt_log_dbname = $aryA[9];
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$alt_log_login = $aryA[10];
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$alt_log_pass = $aryA[11];
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$tables_use_alt_log_db = $aryA[12];
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$SSdid_system_filter = $aryA[13];
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$SSinbound_answer_config = $aryA[14];
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}
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$sthA->finish();
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##### END SYSTEM SETTINGS LOOKUP #####
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###########################################
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$|=1;
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while(<STDIN>)
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{
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chomp;
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last unless length($_);
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if ($AGILOG)
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{
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if (/^agi_(\w+)\:\s+(.*)$/)
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{
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$AGI{$1} = $2;
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}
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}
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if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
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if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
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if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
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if (/^agi_type\:\s+(.*)$/) {$type = $1;}
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if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;}
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if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
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}
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if ( ($callerid =~ /\".*\"/) && ( (!$calleridname) or ($calleridname =~ /unknown/) ) )
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{
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$calleridname = $callerid;
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$calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi;
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$calleridname =~ s/\"|\" //gi;
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}
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$callerid =~ s/\D|\'//gi;
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$calleridname =~ s/unknown|\'//gi;
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if ( (!$callerid) or ($callerid =~ /unknown/) )
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{$callerid = $calleridname;}
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$callerid =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
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$calleridname =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
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$extension =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
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### BEGIN did_system_filter filter process ###
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if ($SSdid_system_filter > 0)
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{
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if ($AGILOG) {$agi_string = "-- DID SYSTEM FILTER ENABLED: |$SSdid_system_filter|"; &agi_output;}
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$stmtA = "SELECT did_id,did_pattern,did_description,did_active,did_route,extension,exten_context,voicemail_ext,phone,server_ip,user,user_unavailable_action,user_route_settings_ingroup,menu_id,record_call,filter_inbound_number,filter_phone_group_id,filter_url,filter_action,filter_extension,filter_exten_context,filter_voicemail_ext,filter_phone,filter_server_ip,filter_user,filter_user_unavailable_action,filter_user_route_settings_ingroup,filter_group_id,filter_call_handle_method,filter_agent_search_method,filter_list_id,filter_campaign_id,filter_phone_code,filter_menu_id,filter_clean_cid_number,group_id,filter_dnc_campaign,filter_url_did_redirect,no_agent_ingroup_redirect,no_agent_ingroup_id,no_agent_ingroup_extension,pre_filter_phone_group_id,pre_filter_extension,max_queue_ingroup_calls,max_queue_ingroup_id,max_queue_ingroup_extension,inbound_route_answer FROM vicidial_inbound_dids where did_pattern = 'did_system_filter' and did_active='Y';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$did_id = $aryA[0];
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$did_pattern = $aryA[1];
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$did_description = $aryA[2];
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$did_active = $aryA[3];
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$did_route = $aryA[4];
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$did_extension = $aryA[5];
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$exten_context = $aryA[6];
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$voicemail_ext = $aryA[7];
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$phone = $aryA[8];
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$did_server_ip = $aryA[9];
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$user = $aryA[10];
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$user_unavailable_action = $aryA[11];
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$user_route_settings_ingroup = $aryA[12];
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$menu_id = $aryA[13];
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$record_call = $aryA[14];
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$filter_inbound_number = $aryA[15];
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$filter_phone_group_id = $aryA[16];
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$filter_url = $aryA[17];
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$filter_action = $aryA[18];
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$filter_extension = $aryA[19];
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$filter_exten_context = $aryA[20];
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$filter_voicemail_ext = $aryA[21];
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$filter_phone = $aryA[22];
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$filter_server_ip = $aryA[23];
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$filter_user = $aryA[24];
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$filter_user_unavailable_action = $aryA[25];
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$filter_user_route_settings_ingroup = $aryA[26];
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$filter_group_id = $aryA[27];
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$filter_call_handle_method = $aryA[28];
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$filter_agent_search_method = $aryA[29];
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$filter_list_id = $aryA[30];
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$filter_campaign_id = $aryA[31];
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$filter_phone_code = $aryA[32];
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$filter_menu_id = $aryA[33];
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$filter_clean_cid_number = $aryA[34];
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$group_id = $aryA[35];
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$filter_dnc_campaign = $aryA[36];
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$filter_url_did_redirect = $aryA[37];
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$no_agent_ingroup_redirect = $aryA[38];
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$no_agent_ingroup_id = $aryA[39];
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$no_agent_ingroup_extension = $aryA[40];
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$pre_filter_phone_group_id = $aryA[41];
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$pre_filter_extension = $aryA[42];
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$max_queue_ingroup_calls = $aryA[43];
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$max_queue_ingroup_id = $aryA[44];
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$max_queue_ingroup_extension = $aryA[45];
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$inbound_route_answer = $aryA[46];
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}
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else
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{
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if ($AGILOG) {$agi_string = "-- DID SYSTEM FILTER DOES NOT EXIST: |$sthArows|"; &agi_output;}
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}
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$sthA->finish();
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if ($sthArows > 0)
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{
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if ($filter_inbound_number =~ /GROUP|URL|DNC_INTERNAL|DNC_CAMPAIGN/)
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{
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$original_callerid = $callerid;
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### BEGIN temp clean caller id number ###
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if (length($filter_clean_cid_number) > 1)
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{
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$original_callerid = $callerid;
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$filter_number_altered=0;
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if ($filter_clean_cid_number =~ /R\d/)
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{
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@filter_rule = split(/R/,$filter_clean_cid_number);
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$filter_rule[1] =~ s/ .*//gi;
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while (length($callerid) > $filter_rule[1])
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{$callerid =~ s/^.//gi;}
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if (length($callerid) != length($original_callerid))
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{$filter_number_altered++;}
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}
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if ($filter_clean_cid_number =~ /L\d/)
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{
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@filter_rule = split(/L/,$filter_clean_cid_number);
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$filter_rule[1] =~ s/ .*//gi;
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$filter_rule_reg = $filter_rule[1];
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$callerid =~ s/^$filter_rule_reg//gi;
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if (length($callerid) != length($original_callerid))
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{$filter_number_altered++;}
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}
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if ($filter_clean_cid_number =~ /T\d/)
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{
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@filter_rule = split(/T/,$filter_clean_cid_number);
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$filter_rule[1] =~ s/ .*//gi;
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$callerid = substr($callerid, 0, $filter_rule[1]);
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if (length($callerid) != length($original_callerid))
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{$filter_number_altered++;}
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}
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}
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### END temp clean caller id number ###
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if ($AGILOG) {$agi_string = "SYSTEM filtering active: |$extension|$filter_inbound_number|$filter_phone_group_id|$filter_url|$filter_action|$filter_clean_cid_number|"; &agi_output;}
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if ($filter_inbound_number =~ /GROUP/)
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{
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$temp_cid_test = $callerid;
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if (length($callerid)<1) {$temp_cid_test = 'BLANK';}
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$stmtA = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id='$filter_phone_group_id' and phone_number='$temp_cid_test';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$filter_match_found = $aryA[0];
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}
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$sthA->finish();
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if ( ($filter_match_found < 1) && ($filter_inbound_number =~ /AREACODE/) )
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{
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$alt_areacode = substr($callerid, 0, 3);
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$alt_areacode .= "XXXXXXX";
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$stmtB = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id='$filter_phone_group_id' and phone_number='$alt_areacode';";
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$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$filter_match_found = $aryA[0];
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}
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$sthA->finish();
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}
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if ($AGILOG) {$agi_string = "SYSTEM FILTER GROUP: |$filter_match_found|$stmtA|$stmtB|"; &agi_output;}
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}
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elsif ($filter_inbound_number =~ /DNC_INTERNAL/)
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{
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$alt_areacode = substr($callerid, 0, 3);
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$alt_areacode .= "XXXXXXX";
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$stmtA = "SELECT count(*) FROM vicidial_dnc where phone_number IN('$callerid','$alt_areacode');";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$filter_match_found = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
if ($AGILOG) {$agi_string = "SYSTEM FILTER DNC_INTERNAL: |$filter_match_found|$stmtA|"; &agi_output;}
|
|
}
|
|
elsif ($filter_inbound_number =~ /DNC_CAMPAIGN/)
|
|
{
|
|
$alt_areacode = substr($callerid, 0, 3);
|
|
$alt_areacode .= "XXXXXXX";
|
|
$stmtA = "SELECT count(*) FROM vicidial_campaign_dnc where campaign_id='$filter_dnc_campaign' and phone_number IN('$callerid','$alt_areacode');";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$filter_match_found = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
if ($AGILOG) {$agi_string = "SYSTEM FILTER DNC_CAMPAIGN: |$filter_match_found|$stmtA|"; &agi_output;}
|
|
}
|
|
else
|
|
{
|
|
### first, find curl binary
|
|
$curlbin = '';
|
|
if ( -e ('/bin/curl')) {$curlbin = '/bin/curl';}
|
|
else
|
|
{
|
|
if ( -e ('/usr/bin/curl')) {$curlbin = '/usr/bin/curl';}
|
|
else
|
|
{
|
|
if ( -e ('/usr/local/bin/curl')) {$curlbin = '/usr/local/bin/curl';}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "ERROR: cannot filter by URL, curl binary not found"; &agi_output;}
|
|
}
|
|
}
|
|
}
|
|
if ( (length($curlbin) > 4) && ($filter_url =~ /http/i) && (length($filter_url) > 8) )
|
|
{
|
|
$filter_url =~ s/^VAR|^ //gi;
|
|
$filter_url =~ s/--A--phone_number--B--/$callerid/gi;
|
|
$filter_url =~ s/--A--did_pattern--B--/$did_pattern/gi;
|
|
$filter_url =~ s/--A--uniqueid--B--/$uniqueid/gi;
|
|
$filter_url =~ s/--A--channel--B--/$channel/gi;
|
|
$filter_url =~ s/--A--server_ip--B--/$VARserver_ip/gi;
|
|
$filter_url =~ s/&/\\&/gi;
|
|
$filter_url =~ s/ /+/gi;
|
|
|
|
### insert a new url log entry
|
|
$SQL_log = "$filter_url";
|
|
$SQL_log =~ s/;|\||\\//gi;
|
|
$stmtA = "INSERT INTO vicidial_url_log SET uniqueid='$uniqueid',url_date=NOW(),url_type='DID_FILTER',url='$SQL_log',url_response='';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
$stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;";
|
|
$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$url_id = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
my $secW = time();
|
|
|
|
@curl_output = `$curlbin $filter_url`;
|
|
|
|
my $secY = time();
|
|
my $response_sec = ($secY - $secW);
|
|
|
|
$k=0;
|
|
$full_output='';
|
|
foreach (@curl_output)
|
|
{
|
|
$full_output_raw .= $curl_output[$k];
|
|
$k++;
|
|
}
|
|
$full_output = $full_output_raw;
|
|
$full_output =~ s/\D//gi;
|
|
if ($full_output > 0)
|
|
{
|
|
$filter_match_found = $full_output;
|
|
if ($filter_url_did_redirect =~ /Y/)
|
|
{
|
|
$did_route='DID';
|
|
if ($AGILOG) {$agi_string = "SYSTEM Filter URL DID Redirect found: |$filter_match_found|$filter_url_did_redirect|$did_route|"; &agi_output;}
|
|
}
|
|
}
|
|
### update url log entry
|
|
$full_output_raw =~ s/;|\||\\//gi;
|
|
$stmtA = "UPDATE vicidial_url_log SET url_response='$full_output_raw|$full_output',response_sec='$response_sec' where url_log_id='$url_id';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
|
|
if ($AGILOG) {$agi_string = "SYSTEM URL filter search response: |$filter_match_found|$full_output|$filter_url|$affected_rows|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($filter_match_found > 0)
|
|
{
|
|
if ($did_route !~ /DID/)
|
|
{$did_route = $filter_action;}
|
|
$did_extension = $filter_extension;
|
|
$exten_context = $filter_exten_context;
|
|
$voicemail_ext = $filter_voicemail_ext;
|
|
$phone = $filter_phone;
|
|
$did_server_ip = $filter_server_ip;
|
|
$user = $filter_user;
|
|
$user_unavailable_action = $filter_user_unavailable_action;
|
|
$user_route_settings_ingroup = $filter_user_route_settings_ingroup;
|
|
$menu_id = $filter_menu_id;
|
|
$route_type = 'FILTER';
|
|
|
|
if ($AGILOG) {$agi_string = "SYSTEM Filter match found: |$filter_match_found|$filter_inbound_number|$filter_action|$did_route|"; &agi_output;}
|
|
|
|
if ($filter_number_altered > 0)
|
|
{
|
|
$newcallerid = "\"$calleridname <$callerid>\"";
|
|
$AGI->set_callerid($newcallerid);
|
|
if ($AGILOG) {$agi_string = "filter clean callerid, setting new CID: |$callerid|$calleridname|$newcallerid|$filter_clean_cid_number| Old: |$original_callerid|"; &agi_output;}
|
|
}
|
|
|
|
### Log the call to vicidial_did_log
|
|
$stmtA = "INSERT INTO vicidial_did_log SET uniqueid='$uniqueid',channel='$channel',server_ip='$VARserver_ip',caller_id_number='$callerid',caller_id_name='$calleridname',extension='$extension',call_date='$SQLdate',did_id='$did_id',did_route='F_$did_route';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rowsL = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- SYSTEM FILTER DID LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
|
|
|
|
### Log the call to call_log
|
|
$stmtA = "INSERT INTO call_log SET uniqueid='$unique_id', channel='$channel', channel_group='DID_INBOUND', server_ip='$VARserver_ip', type='$type', extension='$extension', number_dialed='$extension', caller_code='$callerid', start_time='$SQLdate', start_epoch='$now_date_epoch';";
|
|
$affected_rowsC = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- SYSTEM FILTER CALL LOG : |$affected_rowsC|$stmtA|"; &agi_output;}
|
|
|
|
if ($AGILOG) {$did_string = "$SQLdate|$uniqueid|$channel|$extension|$callerid|$calleridname|$did_id|$did_route|"; &did_output;}
|
|
|
|
if ($did_agent_log =~ /Y/)
|
|
{
|
|
if ($did_route !~ /IN_GROUP/)
|
|
{$group_id='';}
|
|
$stmtA = "INSERT INTO vicidial_did_agent_log SET uniqueid='$uniqueid',server_ip='$VARserver_ip',caller_id_number='$callerid',caller_id_name='$calleridname',extension='$extension',call_date='$SQLdate',did_id='$did_id',did_route='$did_route',user='VDCL',group_id='$group_id',did_description='$did_description';";
|
|
|
|
if ( ($tables_use_alt_log_db =~ /did_agent_log/i) && (length($alt_log_server_ip)>4) && (length($alt_log_dbname)>0) )
|
|
{
|
|
$dbhD = DBI->connect("DBI:mysql:$alt_log_dbname:$alt_log_server_ip:3306", "$alt_log_login", "$alt_log_pass")
|
|
or die "Couldn't connect to database: " . DBI->errstr;
|
|
|
|
if ($AGILOG) {$agi_string = "CONNECTED TO ALT-LOG DATABASE: $alt_log_server_ip|$alt_log_dbname|$uniqueid"; &agi_output;}
|
|
|
|
$affected_rowsAL = $dbhD->do($stmtA);
|
|
|
|
$dbhD->disconnect();
|
|
}
|
|
else
|
|
{
|
|
$affected_rowsAL = $dbhA->do($stmtA);
|
|
}
|
|
if ($AGILOG) {$agi_string = "SYSTEM FILTER -- DID AGENT LOG : |$affected_rowsAL|$stmtA|"; &agi_output;}
|
|
}
|
|
|
|
### Route call to a VICIDIAL-defined phone
|
|
if ($did_route =~ /PHONE/)
|
|
{
|
|
$stmtA = "SELECT dialplan_number,voicemail_id,protocol,ext_context FROM phones where server_ip='$did_server_ip' and extension='$phone';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$dialplan_number = $aryA[0];
|
|
$voicemail_id = $aryA[1];
|
|
$protocol = $aryA[2];
|
|
$ext_context = $aryA[3];
|
|
}
|
|
$sthA->finish();
|
|
|
|
### format the remote server dialstring to get the call to the overflow agent meetme room
|
|
if( $did_server_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ )
|
|
{
|
|
$a = leading_zero($1);
|
|
$b = leading_zero($2);
|
|
$c = leading_zero($3);
|
|
$d = leading_zero($4);
|
|
$ServerString = "$a$S$b$S$c$S$d$S";
|
|
}
|
|
|
|
$did_extension = "$ServerString$dialplan_number";
|
|
$did_route = 'EXTEN';
|
|
}
|
|
|
|
### Route call to a voicemail box on the system
|
|
if ($did_route =~ /VOICEMAIL|VMAIL_NO_INST/)
|
|
{
|
|
### format the remote server dialstring to get the call to the overflow agent meetme room
|
|
if( $did_server_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ )
|
|
{
|
|
$a = leading_zero($1);
|
|
$b = leading_zero($2);
|
|
$c = leading_zero($3);
|
|
$d = leading_zero($4);
|
|
$ServerString = "$a$S$b$S$c$S$d$S";
|
|
}
|
|
if ($did_route =~ /VMAIL_NO_INST/)
|
|
{$voicemail_dump_exten = $voicemail_dump_exten_no_inst;}
|
|
$did_extension = "$ServerString$voicemail_dump_exten$voicemail_ext";
|
|
$did_route = 'EXTEN';
|
|
}
|
|
|
|
$did_ig_prefix='99909';
|
|
if ( ($SSinbound_answer_config > 0) && ($inbound_route_answer =~ /N/i) )
|
|
{$did_ig_prefix='99809';}
|
|
|
|
### Route call to a VICIDIAL Inbound Group
|
|
if ($did_route =~ /IN_GROUP/)
|
|
{
|
|
$did_extension = "$did_ig_prefix$S$did_id$S$S$S$route_type";
|
|
$exten_context = $ext_context;
|
|
$did_route = 'EXTEN';
|
|
}
|
|
|
|
### Route call to a logged-in VICIDIAL agent
|
|
if ($did_route =~ /AGENT/)
|
|
{
|
|
$did_extension = "$did_ig_prefix$S$did_id$S$S$S$route_type";
|
|
$exten_context = $ext_context;
|
|
$did_route = 'EXTEN';
|
|
}
|
|
|
|
### QueueMetrics logging if enabled
|
|
if ( ($did_route =~ /EXTEN|CALLMENU/) && ($enable_queuemetrics_logging > 0) )
|
|
{
|
|
$dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass")
|
|
or die "Couldn't connect to database: " . DBI->errstr;
|
|
|
|
if ($DBX) {print "CONNECTED TO QueueMetrics DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
|
|
|
|
$stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$uniqueid',queue='NONE',agent='NONE',verb='INFO',data1='DID',data2='$extension',serverid='$queuemetrics_log_id';";
|
|
$Baffected_rows = $dbhB->do($stmtB);
|
|
$dbhB->disconnect();
|
|
}
|
|
|
|
### Route call to an extension on the system
|
|
if ($did_route =~ /EXTEN/)
|
|
{
|
|
$XFERexten = "$did_extension";
|
|
if ($AGILOG) {$agi_string = "SYSTEM FILTER exiting the DID app, transferring call to $XFERexten @ $exten_context"; &agi_output;}
|
|
print "SET CONTEXT $exten_context\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET EXTENSION $XFERexten\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET PRIORITY 1\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
|
|
exit;
|
|
}
|
|
|
|
### Route call to a DID in the trunkinbound context on the system
|
|
if ($did_route =~ /DID/)
|
|
{
|
|
if ($AGILOG) {$agi_string = "SYSTEM FILTER exiting the DID app, transferring call to $filter_match_found @ trunkinbound"; &agi_output;}
|
|
print "SET CONTEXT trunkinbound\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET EXTENSION $filter_match_found\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET PRIORITY 1\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
|
|
exit;
|
|
}
|
|
|
|
### Route call to a call menu on the system
|
|
if ($did_route =~ /CALLMENU/)
|
|
{
|
|
if ($enable_queuemetrics_logging > 0)
|
|
{
|
|
$dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass")
|
|
or die "Couldn't connect to database: " . DBI->errstr;
|
|
|
|
if ($DBX) {print "CONNECTED TO QM DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
|
|
|
|
$stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$uniqueid',queue='NONE',agent='NONE',verb='INFO',data1='IVRSTART',data2='$callerid',data3='$extension',serverid='$queuemetrics_log_id';";
|
|
$Baffected_rows = $dbhB->do($stmtB);
|
|
$dbhB->disconnect();
|
|
}
|
|
|
|
$XFERcontext = "$menu_id";
|
|
if ($AGILOG) {$agi_string = "SYSTEM FILTER exiting the DID app, transferring call to CALLMENU $XFERcontext"; &agi_output;}
|
|
print "SET CONTEXT $XFERcontext\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET EXTENSION s\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET PRIORITY 1\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
|
|
exit;
|
|
}
|
|
}
|
|
$callerid = $original_callerid;
|
|
}
|
|
}
|
|
}
|
|
### END did_system_filter filter process ###
|
|
|
|
|
|
|
|
### Grab DID values from the database
|
|
$DIDs_in_system=0;
|
|
$stmtA = "SELECT did_id,did_pattern,did_description,did_active,did_route,extension,exten_context,voicemail_ext,phone,server_ip,user,user_unavailable_action,user_route_settings_ingroup,menu_id,record_call,filter_inbound_number,filter_phone_group_id,filter_url,filter_action,filter_extension,filter_exten_context,filter_voicemail_ext,filter_phone,filter_server_ip,filter_user,filter_user_unavailable_action,filter_user_route_settings_ingroup,filter_group_id,filter_call_handle_method,filter_agent_search_method,filter_list_id,filter_campaign_id,filter_phone_code,filter_menu_id,filter_clean_cid_number,group_id,filter_dnc_campaign,filter_url_did_redirect,no_agent_ingroup_redirect,no_agent_ingroup_id,no_agent_ingroup_extension,pre_filter_phone_group_id,pre_filter_extension,max_queue_ingroup_calls,max_queue_ingroup_id,max_queue_ingroup_extension,inbound_route_answer FROM vicidial_inbound_dids where did_pattern = '$extension' and did_active='Y';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$did_id = $aryA[0];
|
|
$did_pattern = $aryA[1];
|
|
$did_description = $aryA[2];
|
|
$did_active = $aryA[3];
|
|
$did_route = $aryA[4];
|
|
$did_extension = $aryA[5];
|
|
$exten_context = $aryA[6];
|
|
$voicemail_ext = $aryA[7];
|
|
$phone = $aryA[8];
|
|
$did_server_ip = $aryA[9];
|
|
$user = $aryA[10];
|
|
$user_unavailable_action = $aryA[11];
|
|
$user_route_settings_ingroup = $aryA[12];
|
|
$menu_id = $aryA[13];
|
|
$record_call = $aryA[14];
|
|
$filter_inbound_number = $aryA[15];
|
|
$filter_phone_group_id = $aryA[16];
|
|
$filter_url = $aryA[17];
|
|
$filter_action = $aryA[18];
|
|
$filter_extension = $aryA[19];
|
|
$filter_exten_context = $aryA[20];
|
|
$filter_voicemail_ext = $aryA[21];
|
|
$filter_phone = $aryA[22];
|
|
$filter_server_ip = $aryA[23];
|
|
$filter_user = $aryA[24];
|
|
$filter_user_unavailable_action = $aryA[25];
|
|
$filter_user_route_settings_ingroup = $aryA[26];
|
|
$filter_group_id = $aryA[27];
|
|
$filter_call_handle_method = $aryA[28];
|
|
$filter_agent_search_method = $aryA[29];
|
|
$filter_list_id = $aryA[30];
|
|
$filter_campaign_id = $aryA[31];
|
|
$filter_phone_code = $aryA[32];
|
|
$filter_menu_id = $aryA[33];
|
|
$filter_clean_cid_number = $aryA[34];
|
|
$group_id = $aryA[35];
|
|
$filter_dnc_campaign = $aryA[36];
|
|
$filter_url_did_redirect = $aryA[37];
|
|
$no_agent_ingroup_redirect = $aryA[38];
|
|
$no_agent_ingroup_id = $aryA[39];
|
|
$no_agent_ingroup_extension = $aryA[40];
|
|
$pre_filter_phone_group_id = $aryA[41];
|
|
$pre_filter_extension = $aryA[42];
|
|
$max_queue_ingroup_calls = $aryA[43];
|
|
$max_queue_ingroup_id = $aryA[44];
|
|
$max_queue_ingroup_extension = $aryA[45];
|
|
$inbound_route_answer = $aryA[46];
|
|
|
|
$DIDs_in_system++;
|
|
}
|
|
$sthA->finish();
|
|
|
|
if ($sthArows < 1)
|
|
{
|
|
### Grab DID values from the database for a default DID pattern if there is one
|
|
$stmtA = "SELECT did_id,did_pattern,did_description,did_active,did_route,extension,exten_context,voicemail_ext,phone,server_ip,user,user_unavailable_action,user_route_settings_ingroup,menu_id,record_call,filter_inbound_number,filter_phone_group_id,filter_url,filter_action,filter_extension,filter_exten_context,filter_voicemail_ext,filter_phone,filter_server_ip,filter_user,filter_user_unavailable_action,filter_user_route_settings_ingroup,filter_group_id,filter_call_handle_method,filter_agent_search_method,filter_list_id,filter_campaign_id,filter_phone_code,filter_menu_id,filter_clean_cid_number,group_id,filter_dnc_campaign,filter_url_did_redirect,no_agent_ingroup_redirect,no_agent_ingroup_id,no_agent_ingroup_extension,pre_filter_phone_group_id,pre_filter_extension,max_queue_ingroup_calls,max_queue_ingroup_id,max_queue_ingroup_extension,inbound_route_answer FROM vicidial_inbound_dids where did_pattern = 'default' and did_active='Y';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$DIDs_in_system=$sthA->rows;
|
|
if ($DIDs_in_system > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$did_id = $aryA[0];
|
|
$did_pattern = $aryA[1];
|
|
$did_description = $aryA[2];
|
|
$did_active = $aryA[3];
|
|
$did_route = $aryA[4];
|
|
$did_extension = $aryA[5];
|
|
$exten_context = $aryA[6];
|
|
$voicemail_ext = $aryA[7];
|
|
$phone = $aryA[8];
|
|
$did_server_ip = $aryA[9];
|
|
$user = $aryA[10];
|
|
$user_unavailable_action = $aryA[11];
|
|
$user_route_settings_ingroup = $aryA[12];
|
|
$menu_id = $aryA[13];
|
|
$record_call = $aryA[14];
|
|
$filter_inbound_number = $aryA[15];
|
|
$filter_phone_group_id = $aryA[16];
|
|
$filter_url = $aryA[17];
|
|
$filter_action = $aryA[18];
|
|
$filter_extension = $aryA[19];
|
|
$filter_exten_context = $aryA[20];
|
|
$filter_voicemail_ext = $aryA[21];
|
|
$filter_phone = $aryA[22];
|
|
$filter_server_ip = $aryA[23];
|
|
$filter_user = $aryA[24];
|
|
$filter_user_unavailable_action = $aryA[25];
|
|
$filter_user_route_settings_ingroup = $aryA[26];
|
|
$filter_group_id = $aryA[27];
|
|
$filter_call_handle_method = $aryA[28];
|
|
$filter_agent_search_method = $aryA[29];
|
|
$filter_list_id = $aryA[30];
|
|
$filter_campaign_id = $aryA[31];
|
|
$filter_phone_code = $aryA[32];
|
|
$filter_menu_id = $aryA[33];
|
|
$filter_clean_cid_number = $aryA[34];
|
|
$group_id = $aryA[35];
|
|
$filter_dnc_campaign = $aryA[36];
|
|
$filter_url_did_redirect = $aryA[37];
|
|
$no_agent_ingroup_redirect = $aryA[38];
|
|
$no_agent_ingroup_id = $aryA[39];
|
|
$no_agent_ingroup_extension = $aryA[40];
|
|
$pre_filter_phone_group_id = $aryA[41];
|
|
$pre_filter_extension = $aryA[42];
|
|
$max_queue_ingroup_calls = $aryA[43];
|
|
$max_queue_ingroup_id = $aryA[44];
|
|
$max_queue_ingroup_extension = $aryA[45];
|
|
$inbound_route_answer = $aryA[46];
|
|
}
|
|
$sthA->finish();
|
|
}
|
|
|
|
### Log the call to vicidial_did_log
|
|
$stmtA = "INSERT INTO vicidial_did_log SET uniqueid='$uniqueid',channel='$channel',server_ip='$VARserver_ip',caller_id_number='$callerid',caller_id_name='$calleridname',extension='$extension',call_date='$SQLdate',did_id='$did_id',did_route='$did_route';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rowsL = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- DID LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
|
|
|
|
### Log the call to call_log
|
|
$stmtA = "INSERT INTO call_log SET uniqueid='$unique_id', channel='$channel', channel_group='DID_INBOUND', server_ip='$VARserver_ip', type='$type', extension='$extension', number_dialed='$extension', caller_code='$callerid', start_time='$SQLdate', start_epoch='$now_date_epoch';";
|
|
$affected_rowsC = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- CALL LOG : |$affected_rowsC|$stmtA|"; &agi_output;}
|
|
|
|
if ($AGILOG) {$did_string = "$SQLdate|$uniqueid|$channel|$extension|$callerid|$calleridname|$did_id|$did_route|"; &did_output;}
|
|
|
|
if ($did_agent_log =~ /Y/)
|
|
{
|
|
if ($did_route !~ /IN_GROUP/)
|
|
{$group_id='';}
|
|
$stmtA = "INSERT INTO vicidial_did_agent_log SET uniqueid='$uniqueid',server_ip='$VARserver_ip',caller_id_number='$callerid',caller_id_name='$calleridname',extension='$extension',call_date='$SQLdate',did_id='$did_id',did_route='$did_route',user='VDCL',group_id='$group_id',did_description='$did_description';";
|
|
|
|
if ( ($tables_use_alt_log_db =~ /did_agent_log/i) && (length($alt_log_server_ip)>4) && (length($alt_log_dbname)>0) )
|
|
{
|
|
$dbhD = DBI->connect("DBI:mysql:$alt_log_dbname:$alt_log_server_ip:3306", "$alt_log_login", "$alt_log_pass")
|
|
or die "Couldn't connect to database: " . DBI->errstr;
|
|
|
|
if ($AGILOG) {$agi_string = "CONNECTED TO ALT-LOG DATABASE: $alt_log_server_ip|$alt_log_dbname|$uniqueid"; &agi_output;}
|
|
|
|
$affected_rowsAL = $dbhD->do($stmtA);
|
|
|
|
$dbhD->disconnect();
|
|
}
|
|
else
|
|
{
|
|
$affected_rowsAL = $dbhA->do($stmtA);
|
|
}
|
|
if ($AGILOG) {$agi_string = "-- DID AGENT LOG : |$affected_rowsAL|$stmtA|"; &agi_output;}
|
|
}
|
|
|
|
if ($DIDs_in_system < 1)
|
|
{
|
|
### if nothing found, exit script
|
|
if ($AGILOG) {$did_string = "NO default DID DEFINED! EXITING... $SQLdate|$uniqueid|$channel|$extension|$callerid|$calleridname|"; &did_output;}
|
|
exit;
|
|
}
|
|
|
|
### if set to record this call, start recording ###
|
|
if ($record_call =~ /Y/)
|
|
{
|
|
$insert_recording_id='';
|
|
$filename = "$tsSQLdate$US$extension$US$callerid";
|
|
### code to record call goes here ###
|
|
|
|
%ast_ver_str = parse_asterisk_version($asterisk_version);
|
|
if (( $ast_ver_str{major} = 1 ) && ($ast_ver_str{minor} < 6))
|
|
{
|
|
$AGI->exec("Monitor wav|/var/spool/asterisk/monitor/MIX/$filename");
|
|
}
|
|
else
|
|
{
|
|
$AGI->exec("Monitor","wav,/var/spool/asterisk/monitor/MIX/$filename");
|
|
}
|
|
|
|
### insert record into recording_log table ###
|
|
$stmtA = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,length_in_sec,filename,lead_id,user,location,vicidial_id) values('$channel','$VARserver_ip','$callerid','$SQLdate','$now_date_epoch','0','$filename','0','$extension','$filename','$unique_id');";
|
|
$affected_rowsR = $dbhA->do($stmtA);
|
|
if ($affected_rowsR > 0)
|
|
{
|
|
$stmtB = "select LAST_INSERT_ID() LIMIT 1;";
|
|
$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$insert_recording_id = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
}
|
|
|
|
if ($AGILOG) {$did_string = "-- RECORDING LOG : |$affected_rowsR|$insert_recording_id|$stmtA|"; &did_output;}
|
|
}
|
|
|
|
### Grab Server values from the database
|
|
$cbc=0;
|
|
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks,voicemail_dump_exten_no_inst FROM servers where server_ip = '$VARserver_ip';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
while ($sthArows > $cbc)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
|
|
$DBvoicemail_dump_exten = $aryA[0];
|
|
$DBext_context = $aryA[1];
|
|
$DBanswer_transfer_agent = $aryA[2];
|
|
$DBSERVER_GMT = $aryA[3];
|
|
$DBasterisk_version = $aryA[4];
|
|
$DBmax_vicidial_trunks = $aryA[5];
|
|
$voicemail_dump_exten_no_inst = $aryA[6];
|
|
if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;}
|
|
if ($DBext_context) {$ext_context = $DBext_context;}
|
|
if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;}
|
|
if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;}
|
|
if ($DBasterisk_version) {$AST_ver = $DBasterisk_version;}
|
|
if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;}
|
|
$cbc++;
|
|
}
|
|
$sthA->finish();
|
|
|
|
|
|
### BEGIN clean caller id number ###
|
|
if (length($filter_clean_cid_number) > 1)
|
|
{
|
|
$original_callerid = $callerid;
|
|
$filter_number_altered=0;
|
|
if ($filter_clean_cid_number =~ /R\d/)
|
|
{
|
|
@filter_rule = split(/R/,$filter_clean_cid_number);
|
|
$filter_rule[1] =~ s/ .*//gi;
|
|
while (length($callerid) > $filter_rule[1])
|
|
{$callerid =~ s/^.//gi;}
|
|
if (length($callerid) != length($original_callerid))
|
|
{$filter_number_altered++;}
|
|
}
|
|
if ($filter_clean_cid_number =~ /L\d/)
|
|
{
|
|
@filter_rule = split(/L/,$filter_clean_cid_number);
|
|
$filter_rule[1] =~ s/ .*//gi;
|
|
$filter_rule_reg = $filter_rule[1];
|
|
$callerid =~ s/^$filter_rule_reg//gi;
|
|
if (length($callerid) != length($original_callerid))
|
|
{$filter_number_altered++;}
|
|
}
|
|
if ($filter_clean_cid_number =~ /T\d/)
|
|
{
|
|
@filter_rule = split(/T/,$filter_clean_cid_number);
|
|
$filter_rule[1] =~ s/ .*//gi;
|
|
$callerid = substr($callerid, 0, $filter_rule[1]);
|
|
if (length($callerid) != length($original_callerid))
|
|
{$filter_number_altered++;}
|
|
}
|
|
if ($filter_number_altered > 0)
|
|
{
|
|
$newcallerid = "\"$calleridname <$callerid>\"";
|
|
$AGI->set_callerid($newcallerid);
|
|
if ($AGILOG) {$agi_string = "filter clean callerid, setting new CID: |$callerid|$calleridname|$newcallerid|$filter_clean_cid_number| Old: |$original_callerid|"; &agi_output;}
|
|
}
|
|
}
|
|
### END clean caller id number ###
|
|
|
|
|
|
##### BEGIN pre-filtering process #####
|
|
$pre_filter_match_found=0;
|
|
$filter_match_found=0;
|
|
if ( (length($pre_filter_phone_group_id)>0) && (length($pre_filter_extension)>0) )
|
|
{
|
|
if ($AGILOG) {$agi_string = "pre-filtering active: |$extension|$pre_filter_phone_group_id|$pre_filter_extension|$filter_clean_cid_number|$callerid"; &agi_output;}
|
|
|
|
$temp_cid_test = $callerid;
|
|
if (length($callerid)<1) {$temp_cid_test = 'BLANK';}
|
|
$stmtA = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id='$pre_filter_phone_group_id' and phone_number='$temp_cid_test';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$pre_filter_match_found = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
if ($pre_filter_match_found > 0)
|
|
{
|
|
$did_route='DID';
|
|
$did_extension = $pre_filter_extension;
|
|
$filter_match_found = $pre_filter_extension;
|
|
$exten_context = 'trunkinbound';
|
|
$route_type = 'PREFILTER';
|
|
|
|
if ($AGILOG) {$agi_string = "PRE-Filter match found: |$pre_filter_match_found|$pre_filter_phone_group_id|$pre_filter_extension|$did_route|"; &agi_output;}
|
|
|
|
### Update the call in vicidial_did_log
|
|
$stmtA = "UPDATE vicidial_did_log SET did_route='PF_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rowsL = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
|
|
}
|
|
}
|
|
##### END pre-filtering process #####
|
|
|
|
|
|
##### BEGIN filtering process #####
|
|
if ( ($filter_inbound_number =~ /GROUP|URL|DNC_INTERNAL|DNC_CAMPAIGN/) && ($pre_filter_match_found < 1) )
|
|
{
|
|
if ($AGILOG) {$agi_string = "filtering active: |$extension|$filter_inbound_number|$filter_phone_group_id|$filter_url|$filter_action|$filter_clean_cid_number|"; &agi_output;}
|
|
if ($filter_inbound_number =~ /GROUP/)
|
|
{
|
|
$temp_cid_test = $callerid;
|
|
if (length($callerid)<1) {$temp_cid_test = 'BLANK';}
|
|
$stmtA = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id='$filter_phone_group_id' and phone_number='$temp_cid_test';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$filter_match_found = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
|
|
if ( ($filter_match_found < 1) && ($filter_inbound_number =~ /AREACODE/) )
|
|
{
|
|
$alt_areacode = substr($callerid, 0, 3);
|
|
$alt_areacode .= "XXXXXXX";
|
|
$stmtB = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id='$filter_phone_group_id' and phone_number='$alt_areacode';";
|
|
$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$filter_match_found = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
}
|
|
if ($AGILOG) {$agi_string = "GROUP: |$filter_match_found|$stmtA|$stmtB|"; &agi_output;}
|
|
}
|
|
elsif ($filter_inbound_number =~ /DNC_INTERNAL/)
|
|
{
|
|
$alt_areacode = substr($callerid, 0, 3);
|
|
$alt_areacode .= "XXXXXXX";
|
|
$stmtA = "SELECT count(*) FROM vicidial_dnc where phone_number IN('$callerid','$alt_areacode');";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$filter_match_found = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
if ($AGILOG) {$agi_string = "DNC_INTERNAL: |$filter_match_found|$stmtA|"; &agi_output;}
|
|
}
|
|
elsif ($filter_inbound_number =~ /DNC_CAMPAIGN/)
|
|
{
|
|
$alt_areacode = substr($callerid, 0, 3);
|
|
$alt_areacode .= "XXXXXXX";
|
|
$stmtA = "SELECT count(*) FROM vicidial_campaign_dnc where campaign_id='$filter_dnc_campaign' and phone_number IN('$callerid','$alt_areacode');";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$filter_match_found = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
if ($AGILOG) {$agi_string = "DNC_CAMPAIGN: |$filter_match_found|$stmtA|"; &agi_output;}
|
|
}
|
|
else
|
|
{
|
|
### first, find curl binary
|
|
$curlbin = '';
|
|
if ( -e ('/bin/curl')) {$curlbin = '/bin/curl';}
|
|
else
|
|
{
|
|
if ( -e ('/usr/bin/curl')) {$curlbin = '/usr/bin/curl';}
|
|
else
|
|
{
|
|
if ( -e ('/usr/local/bin/curl')) {$curlbin = '/usr/local/bin/curl';}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "ERROR: cannot filter by URL, curl binary not found"; &agi_output;}
|
|
}
|
|
}
|
|
}
|
|
if ( (length($curlbin) > 4) && ($filter_url =~ /http/i) && (length($filter_url) > 8) )
|
|
{
|
|
$filter_url =~ s/^VAR|^ //gi;
|
|
$filter_url =~ s/--A--phone_number--B--/$callerid/gi;
|
|
$filter_url =~ s/--A--did_pattern--B--/$did_pattern/gi;
|
|
$filter_url =~ s/--A--uniqueid--B--/$uniqueid/gi;
|
|
$filter_url =~ s/--A--channel--B--/$channel/gi;
|
|
$filter_url =~ s/--A--server_ip--B--/$VARserver_ip/gi;
|
|
$filter_url =~ s/&/\\&/gi;
|
|
$filter_url =~ s/ /+/gi;
|
|
|
|
### insert a new url log entry
|
|
$SQL_log = "$filter_url";
|
|
$SQL_log =~ s/;|\||\\//gi;
|
|
$stmtA = "INSERT INTO vicidial_url_log SET uniqueid='$uniqueid',url_date=NOW(),url_type='DID_FILTER',url='$SQL_log',url_response='';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
$stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;";
|
|
$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$url_id = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
my $secW = time();
|
|
|
|
@curl_output = `$curlbin $filter_url`;
|
|
|
|
my $secY = time();
|
|
my $response_sec = ($secY - $secW);
|
|
|
|
$k=0;
|
|
$full_output='';
|
|
foreach (@curl_output)
|
|
{
|
|
$full_output_raw .= $curl_output[$k];
|
|
$k++;
|
|
}
|
|
$full_output = $full_output_raw;
|
|
$full_output =~ s/\D//gi;
|
|
if ($full_output > 0)
|
|
{
|
|
$filter_match_found = $full_output;
|
|
if ($filter_url_did_redirect =~ /Y/)
|
|
{
|
|
$did_route='DID';
|
|
if ($AGILOG) {$agi_string = "Filter URL DID Redirect found: |$filter_match_found|$filter_url_did_redirect|$did_route|"; &agi_output;}
|
|
}
|
|
}
|
|
### update url log entry
|
|
$full_output_raw =~ s/;|\||\\//gi;
|
|
$stmtA = "UPDATE vicidial_url_log SET url_response='$full_output_raw|$full_output',response_sec='$response_sec' where url_log_id='$url_id';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
|
|
if ($AGILOG) {$agi_string = "URL filter search response: |$filter_match_found|$full_output|$filter_url|$affected_rows|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($filter_match_found > 0)
|
|
{
|
|
if ($did_route !~ /DID/)
|
|
{$did_route = $filter_action;}
|
|
$did_extension = $filter_extension;
|
|
$exten_context = $filter_exten_context;
|
|
$voicemail_ext = $filter_voicemail_ext;
|
|
$phone = $filter_phone;
|
|
$did_server_ip = $filter_server_ip;
|
|
$user = $filter_user;
|
|
$user_unavailable_action = $filter_user_unavailable_action;
|
|
$user_route_settings_ingroup = $filter_user_route_settings_ingroup;
|
|
$menu_id = $filter_menu_id;
|
|
$route_type = 'FILTER';
|
|
|
|
if ($AGILOG) {$agi_string = "Filter match found: |$filter_match_found|$filter_inbound_number|$filter_action|$did_route|"; &agi_output;}
|
|
|
|
### Update the call in vicidial_did_log
|
|
$stmtA = "UPDATE vicidial_did_log SET did_route='F_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rowsL = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
|
|
}
|
|
}
|
|
##### END filtering process #####
|
|
|
|
|
|
##### BEGIN no-agent redirect process #####
|
|
$no_agent_redirect_bypass=1;
|
|
if ( ($no_agent_ingroup_redirect =~ /Y|NO_PAUSED|READY_ONLY/) && ($pre_filter_match_found < 1) && ($filter_match_found < 1) )
|
|
{
|
|
if ($AGILOG) {$agi_string = "no-agent active: |$extension|$no_agent_ingroup_redirect|$no_agent_ingroup_id|$no_agent_ingroup_extension|$filter_clean_cid_number|"; &agi_output;}
|
|
|
|
$queue_date_epoch = time();
|
|
$BDtarget = ($queue_date_epoch - 5);
|
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
$Byear = ($Byear + 1900);
|
|
$Bmon++;
|
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
|
|
$NPsql='';
|
|
if ($no_agent_ingroup_redirect =~ /NO_PAUSED/)
|
|
{$NPsql = "and status NOT IN('PAUSED')";}
|
|
if ($no_agent_ingroup_redirect =~ /READY_ONLY/)
|
|
{$NPsql = "and status IN('READY','CLOSER')";}
|
|
$SQL_group_id=$no_agent_ingroup_id; $SQL_group_id =~ s/_/\\_/gi;
|
|
$stmtA = "SELECT count(*) FROM vicidial_live_agents where closer_campaigns LIKE \"% $SQL_group_id %\" and last_update_time > '$BDtsSQLdate' $NPsql;";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$no_agent_redirect_bypass = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
|
|
if ($no_agent_redirect_bypass < 1)
|
|
{
|
|
$did_route = 'EXTEN';
|
|
$did_extension = $no_agent_ingroup_extension;
|
|
$exten_context = 'default';
|
|
$route_type = 'NOAGENT';
|
|
|
|
if ($AGILOG) {$agi_string = "No-Agent Redirect: |$no_agent_redirect_bypass|$no_agent_ingroup_redirect|$did_extension|$no_agent_ingroup_id|$stmtA|"; &agi_output;}
|
|
|
|
### Update the call in vicidial_did_log
|
|
$stmtA = "UPDATE vicidial_did_log SET did_route='NA_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rowsL = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
|
|
}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "No-Agent Debug: |$no_agent_redirect_bypass|$no_agent_ingroup_redirect|$did_extension|$no_agent_ingroup_id|$stmtA|"; &agi_output;}
|
|
}
|
|
}
|
|
##### END no-agent redirect process #####
|
|
|
|
|
|
##### BEGIN max queue ingroup calls redirect process #####
|
|
$max_queue_redirect_bypass=1;
|
|
if ( ( ($max_queue_ingroup_calls > 0) || ($max_queue_ingroup_calls < 0) ) && ($no_agent_redirect_bypass > 0) && ($pre_filter_match_found < 1) && ($filter_match_found < 1) )
|
|
{
|
|
if ($AGILOG) {$agi_string = "max queue active: |$extension|$max_queue_ingroup_calls|$max_queue_ingroup_id|$max_queue_ingroup_extension|"; &agi_output;}
|
|
|
|
$queue_date_epoch = time();
|
|
$BDtarget = ($queue_date_epoch - 60);
|
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
$Byear = ($Byear + 1900);
|
|
$Bmon++;
|
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
|
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where campaign_id='$max_queue_ingroup_id' and status IN('LIVE','IVR') and last_update_time > '$BDtsSQLdate';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$max_queue_redirect_bypass = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
|
|
if ($max_queue_redirect_bypass >= $max_queue_ingroup_calls)
|
|
{
|
|
$did_route = 'EXTEN';
|
|
$did_extension = $max_queue_ingroup_extension;
|
|
$exten_context = 'default';
|
|
$route_type = 'MAXQUE';
|
|
|
|
if ($AGILOG) {$agi_string = "Max Queue Redirect: |$max_queue_redirect_bypass|$max_queue_ingroup_calls|$did_extension|$max_queue_ingroup_id|$stmtA|"; &agi_output;}
|
|
|
|
### Update the call in vicidial_did_log
|
|
$stmtA = "UPDATE vicidial_did_log SET did_route='MQ_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rowsL = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
|
|
}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "Max Queue Debug: |$max_queue_redirect_bypass|$max_queue_ingroup_calls|$did_extension|$max_queue_ingroup_id|$stmtA|"; &agi_output;}
|
|
}
|
|
}
|
|
##### END max queue ingroup calls redirect process #####
|
|
|
|
|
|
### Route AGENT call to a logged-in VICIDIAL agent
|
|
if ($did_route =~ /AGENT/)
|
|
{
|
|
if ($AGILOG) {$agi_string = " did_route AGENT: |$user|$extension|$user_unavailable_action|"; &agi_output;}
|
|
|
|
$agent_live=0;
|
|
$queue_date_epoch = time();
|
|
$BDtarget = ($queue_date_epoch - 5);
|
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
$Byear = ($Byear + 1900);
|
|
$Bmon++;
|
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
|
|
# check for agent being logged-in (removed ' and status NOT IN('PAUSED')')
|
|
$stmtA = "SELECT count(*) FROM vicidial_live_agents where user='$user' and last_update_time > '$BDtsSQLdate';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$agent_live = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
if ($agent_live > 0)
|
|
{
|
|
$did_ig_prefix='99909';
|
|
if ( ($SSinbound_answer_config > 0) && ($inbound_route_answer =~ /N/i) )
|
|
{$did_ig_prefix='99809';}
|
|
$did_extension = "$did_ig_prefix$S$did_id$S$S$S$route_type";
|
|
$exten_context = $ext_context;
|
|
$did_route = 'EXTEN';
|
|
|
|
if ($AGILOG) {$agi_string = "AGENT available, Routing call: $agent_live|$user"; &agi_output;}
|
|
}
|
|
else
|
|
{
|
|
$did_route = $user_unavailable_action;
|
|
$exten_context = 'default';
|
|
$route_type = 'NOAGENT';
|
|
|
|
if ($AGILOG) {$agi_string = "AGENT unavailable Redirect: |$user|$user_unavailable_action|$user_route_settings_ingroup|$did_extension|$stmtA|"; &agi_output;}
|
|
|
|
### Update the call in vicidial_did_log
|
|
$stmtA = "UPDATE vicidial_did_log SET did_route='NA_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rowsL = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
|
|
}
|
|
}
|
|
|
|
|
|
### Route call to a VICIDIAL-defined phone
|
|
if ($did_route =~ /PHONE/)
|
|
{
|
|
$stmtA = "SELECT dialplan_number,voicemail_id,protocol,ext_context FROM phones where server_ip='$did_server_ip' and extension='$phone';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$dialplan_number = $aryA[0];
|
|
$voicemail_id = $aryA[1];
|
|
$protocol = $aryA[2];
|
|
$ext_context = $aryA[3];
|
|
}
|
|
$sthA->finish();
|
|
|
|
### format the remote server dialstring to get the call to the overflow agent meetme room
|
|
if( $did_server_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ )
|
|
{
|
|
$a = leading_zero($1);
|
|
$b = leading_zero($2);
|
|
$c = leading_zero($3);
|
|
$d = leading_zero($4);
|
|
$ServerString = "$a$S$b$S$c$S$d$S";
|
|
}
|
|
|
|
$did_extension = "$ServerString$dialplan_number";
|
|
$did_route = 'EXTEN';
|
|
}
|
|
|
|
|
|
### Route call to a voicemail box on the system
|
|
if ($did_route =~ /VOICEMAIL|VMAIL_NO_INST/)
|
|
{
|
|
### format the remote server dialstring to get the call to the overflow agent meetme room
|
|
if( $did_server_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ )
|
|
{
|
|
$a = leading_zero($1);
|
|
$b = leading_zero($2);
|
|
$c = leading_zero($3);
|
|
$d = leading_zero($4);
|
|
$ServerString = "$a$S$b$S$c$S$d$S";
|
|
}
|
|
if ($did_route =~ /VMAIL_NO_INST/)
|
|
{$voicemail_dump_exten = $voicemail_dump_exten_no_inst;}
|
|
$did_extension = "$ServerString$voicemail_dump_exten$voicemail_ext";
|
|
$did_route = 'EXTEN';
|
|
}
|
|
|
|
$did_ig_prefix='99909';
|
|
if ( ($SSinbound_answer_config > 0) && ($inbound_route_answer =~ /N/i) )
|
|
{$did_ig_prefix='99809';}
|
|
|
|
### Route call to a VICIDIAL Inbound Group
|
|
if ($did_route =~ /IN_GROUP/)
|
|
{
|
|
$did_extension = "$did_ig_prefix$S$did_id$S$S$S$route_type";
|
|
$exten_context = $ext_context;
|
|
$did_route = 'EXTEN';
|
|
}
|
|
|
|
|
|
### QueueMetrics logging if enabled
|
|
if ( ($did_route =~ /EXTEN|CALLMENU/) && ($enable_queuemetrics_logging > 0) )
|
|
{
|
|
$dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass")
|
|
or die "Couldn't connect to database: " . DBI->errstr;
|
|
|
|
if ($DBX) {print "CONNECTED TO QueueMetrics DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
|
|
|
|
$stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$uniqueid',queue='NONE',agent='NONE',verb='INFO',data1='DID',data2='$extension',serverid='$queuemetrics_log_id';";
|
|
$Baffected_rows = $dbhB->do($stmtB);
|
|
$dbhB->disconnect();
|
|
}
|
|
|
|
|
|
### Route call to an extension on the system
|
|
if ($did_route =~ /EXTEN/)
|
|
{
|
|
$XFERexten = "$did_extension";
|
|
if ($AGILOG) {$agi_string = "exiting the DID app, transferring call to $XFERexten @ $exten_context"; &agi_output;}
|
|
print "SET CONTEXT $exten_context\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET EXTENSION $XFERexten\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET PRIORITY 1\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
|
|
exit;
|
|
}
|
|
|
|
|
|
### Route call to a DID in the trunkinbound context on the system
|
|
if ($did_route =~ /DID/)
|
|
{
|
|
if ($AGILOG) {$agi_string = "exiting the DID app, transferring call to $filter_match_found @ trunkinbound"; &agi_output;}
|
|
print "SET CONTEXT trunkinbound\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET EXTENSION $filter_match_found\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET PRIORITY 1\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
|
|
exit;
|
|
}
|
|
|
|
|
|
### Route call to a call menu on the system
|
|
if ($did_route =~ /CALLMENU/)
|
|
{
|
|
if ($enable_queuemetrics_logging > 0)
|
|
{
|
|
$dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass")
|
|
or die "Couldn't connect to database: " . DBI->errstr;
|
|
|
|
if ($DBX) {print "CONNECTED TO QM DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
|
|
|
|
$stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$uniqueid',queue='NONE',agent='NONE',verb='INFO',data1='IVRSTART',data2='$callerid',data3='$extension',serverid='$queuemetrics_log_id';";
|
|
$Baffected_rows = $dbhB->do($stmtB);
|
|
$dbhB->disconnect();
|
|
}
|
|
|
|
$XFERcontext = "$menu_id";
|
|
if ($AGILOG) {$agi_string = "exiting the DID app, transferring call to CALLMENU $XFERcontext"; &agi_output;}
|
|
print "SET CONTEXT $XFERcontext\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET EXTENSION s\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET PRIORITY 1\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
|
|
exit;
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
|
|
######### SUBROUTINES #################
|
|
|
|
sub checkresult
|
|
{
|
|
$pass=0; $fail=0;
|
|
my ($res) = @_;
|
|
my $retval;
|
|
$tests++;
|
|
chomp $res;
|
|
if ($res =~ /^200/)
|
|
{
|
|
$res =~ /result=(-?\d+)/;
|
|
if (!length($1))
|
|
{
|
|
# print STDERR "FAIL ($res)\n";
|
|
$fail++;
|
|
}
|
|
else
|
|
{
|
|
# print STDERR "PASS ($1)\n";
|
|
$pass++;
|
|
}
|
|
}
|
|
else
|
|
{
|
|
# print STDERR "FAIL (unexpected result '$res')\n";
|
|
$fail++;
|
|
}
|
|
}
|
|
|
|
sub leading_zero($)
|
|
{
|
|
$_ = $_[0];
|
|
s/^(\d)$/0$1/;
|
|
s/^(\d\d)$/0$1/;
|
|
return $_;
|
|
} # End of the leading_zero() routine.
|
|
|
|
sub agi_output
|
|
{
|
|
if ($AGILOG >=2)
|
|
{
|
|
### open the log file for writing ###
|
|
open(Lout, ">>$AGILOGfile")
|
|
|| die "Can't open $AGILOGfile: $!\n";
|
|
print Lout "$now_date|$script|$agi_string\n";
|
|
close(Lout);
|
|
}
|
|
### send to STDERR writing ###
|
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
|
$agi_string='';
|
|
}
|
|
|
|
sub did_output
|
|
{
|
|
if ($AGILOG >=2)
|
|
{
|
|
### open the log file for writing ###
|
|
open(Dout, ">>$DIDLOGfile")
|
|
|| die "Can't open $DIDLOGfile: $!\n";
|
|
print Dout "$did_string\n";
|
|
close(Dout);
|
|
}
|
|
$did_string='';
|
|
}
|
|
|
|
# subroutine to parse the asterisk version
|
|
# and return a hash with the various part
|
|
sub parse_asterisk_version
|
|
{
|
|
# grab the arguments
|
|
my $ast_ver_str = $_[0];
|
|
|
|
# get everything after the - and put it in $ast_ver_postfix
|
|
my @hyphen_parts = split( /-/ , $ast_ver_str );
|
|
|
|
my $ast_ver_postfix = $hyphen_parts[1];
|
|
|
|
# now split everything before the - up by the .
|
|
my @dot_parts = split( /\./ , $hyphen_parts[0] );
|
|
|
|
my %ast_ver_hash;
|
|
|
|
if ( $dot_parts[0] <= 1 )
|
|
{
|
|
%ast_ver_hash = (
|
|
"major" => $dot_parts[0],
|
|
"minor" => $dot_parts[1],
|
|
"build" => $dot_parts[2],
|
|
"revision" => $dot_parts[3],
|
|
"postfix" => $ast_ver_postfix
|
|
);
|
|
}
|
|
|
|
# digium dropped the 1 from asterisk 10 but we still need it
|
|
if ( $dot_parts[0] > 1 )
|
|
{
|
|
%ast_ver_hash = (
|
|
"major" => 1,
|
|
"minor" => $dot_parts[0],
|
|
"build" => $dot_parts[1],
|
|
"revision" => $dot_parts[2],
|
|
"postfix" => $ast_ver_postfix
|
|
);
|
|
}
|
|
|
|
return ( %ast_ver_hash );
|
|
}
|