1688 lines
59 KiB
PHP
1688 lines
59 KiB
PHP
<?php
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# AST_DIDstats.php
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#
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# Copyright (C) 2019 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 90601-1443 - First build
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# 100116-0620 - Bug fixes
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# 100214-1421 - Sort menu alphabetically
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# 100216-0042 - Added popup date selector
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# 100712-1324 - Added system setting slave server option
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# 100802-2347 - Added User Group Allowed Reports option validation
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# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
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# 110703-1809 - Added download option
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# 111104-1133 - Added user_group restrictions for selecting in-groups
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# 120224-0910 - Added HTML display option with bar graphs
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# 130414-0113 - Added report logging
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# 130610-1017 - Finalized changing of all ereg instances to preg
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# 130621-0758 - Added filtering of input to prevent SQL injection attacks and new user auth
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# 130902-0734 - Changed to mysqli PHP functions
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# 140108-0742 - Added webserver and hostname to report logging
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# 140328-0005 - Converted division calculations to use MathZDC function
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# 140502-1208 - Added 9am-11pm option
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# 140808-1036 - Added server breakdown section
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# 141020-0848 - Added 9am-10pm and 10am-6pm options
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# 141113-2040 - Finalized adding QXZ translation to all admin files
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# 141230-1508 - Added code for on-the-fly language translations display
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# 151125-1614 - Added search archive option
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# 160227-1150 - Uniform form format
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# 160714-2348 - Added and tested ChartJS features for more aesthetically appealing graphs
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# 160819-0054 - Fixed bug causing TEXT report to repeat data
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# 170217-2115 - Added time entry option for date ranges
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# 170227-1717 - Fix for default HTML report format, issue #997
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# 170409-1555 - Added IP List validation code
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# 170829-0040 - Added screen color settings
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# 171012-2015 - Fixed javascript/apache errors with graphs
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# 191013-0850 - Fixes for PHP7
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# 210525-1715 - Fixed help display, modification for more call details
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#
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$startMS = microtime();
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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$PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
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if (isset($_GET["group"])) {$group=$_GET["group"];}
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elseif (isset($_POST["group"])) {$group=$_POST["group"];}
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if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
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elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
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if (isset($_GET["time_BEGIN"])) {$time_BEGIN=$_GET["time_BEGIN"];}
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elseif (isset($_POST["time_BEGIN"])) {$time_BEGIN=$_POST["time_BEGIN"];}
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if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
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elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}
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if (isset($_GET["time_END"])) {$time_END=$_GET["time_END"];}
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elseif (isset($_POST["time_END"])) {$time_END=$_POST["time_END"];}
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if (isset($_GET["shift"])) {$shift=$_GET["shift"];}
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elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
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elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
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if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_display_type"];}
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elseif (isset($_POST["report_display_type"])) {$report_display_type=$_POST["report_display_type"];}
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if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search_archived_data"];}
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elseif (isset($_POST["search_archived_data"])) {$search_archived_data=$_POST["search_archived_data"];}
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if (strlen($shift)<2) {$shift='--';}
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$report_name = 'Inbound DID Report';
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$db_source = 'M';
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,report_default_format FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$MAIN.="$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$outbound_autodial_active = $row[1];
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$slave_db_server = $row[2];
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$reports_use_slave_db = $row[3];
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$SSenable_languages = $row[4];
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$SSlanguage_method = $row[5];
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$SSreport_default_format = $row[6];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if (strlen($report_display_type)<2) {$report_display_type = $SSreport_default_format;}
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### ARCHIVED DATA CHECK CONFIGURATION
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$archives_available="N";
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$log_tables_array=array("vicidial_did_log", "vicidial_closer_log", "live_inbound_log");
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for ($t=0; $t<count($log_tables_array); $t++)
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{
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$table_name=$log_tables_array[$t];
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$archive_table_name=use_archive_table($table_name);
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if ($archive_table_name!=$table_name) {$archives_available="Y";}
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}
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if ($search_archived_data)
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{
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$vicidial_did_log_table=use_archive_table("vicidial_did_log");
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$vicidial_closer_log_table=use_archive_table("vicidial_closer_log");
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$live_inbound_log_table=use_archive_table("live_inbound_log");
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}
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else
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{
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$vicidial_did_log_table="vicidial_did_log";
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$vicidial_closer_log_table="vicidial_closer_log";
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$live_inbound_log_table="live_inbound_log";
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}
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#############
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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}
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else
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{
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$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
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$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
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}
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$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$sl_ct = mysqli_num_rows($rslt);
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if ($sl_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VUselected_language = $row[0];
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}
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$auth=0;
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$reports_auth=0;
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$admin_auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1,0);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth > 0)
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{
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$admin_auth=$row[0];
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$reports_auth=$row[0];
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if ($reports_auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ( ($reports_auth > 0) and ($admin_auth < 1) )
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{
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$ADD=999999;
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$reports_only_user=1;
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}
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}
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else
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ($auth_message == 'IPBLOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip";
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGuser_group = $row[0];
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$stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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$LOGallowed_reports = $row[1];
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$LOGadmin_viewable_groups = $row[2];
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$LOGadmin_viewable_call_times = $row[3];
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if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo _QXZ("You are not allowed to view this report").": |$PHP_AUTH_USER|$report_name|\n";
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exit;
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}
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$LOGadmin_viewable_groupsSQL='';
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$whereLOGadmin_viewable_groupsSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) )
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{
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups);
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL);
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$LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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$whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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}
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$LOGadmin_viewable_call_timesSQL='';
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$whereLOGadmin_viewable_call_timesSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i', $LOGadmin_viewable_call_times)) and (strlen($LOGadmin_viewable_call_times) > 3) )
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{
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ -/",'',$LOGadmin_viewable_call_times);
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_call_timesSQL);
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$LOGadmin_viewable_call_timesSQL = "and call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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$whereLOGadmin_viewable_call_timesSQL = "where call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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}
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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if (!isset($group)) {$group = array();}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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if (!isset($end_date)) {$end_date = $NOW_DATE;}
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if (!isset($time_BEGIN)) {$time_BEGIN = "00:00:00";}
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if (!isset($time_END)) {$time_END = "23:59:59";}
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$stmt="select did_id,did_pattern,did_description from vicidial_inbound_dids $whereLOGadmin_viewable_groupsSQL order by did_pattern;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$MAIN.="$stmt\n";}
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$groups_to_print = mysqli_num_rows($rslt);
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$groups_string='|';
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$i=0;
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$groups=array();
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$group_patterns=array();
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$group_names=array();
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while ($i < $groups_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$groups[$i] = $row[0];
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$group_patterns[$i] = $row[1];
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$group_names[$i] = $row[2];
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$groups_string .= "$groups[$i]|";
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$i++;
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}
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$i=0;
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$group_string='|';
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$group_ct = count($group);
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while($i < $group_ct)
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{
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if ( (strlen($group[$i]) > 0) and (preg_match("/\|$group[$i]\|/",$groups_string)) )
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{
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$group_string .= "$group[$i]|";
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$group_SQL .= "'$group[$i]',";
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$groupQS .= "&group[]=$group[$i]";
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}
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$i++;
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}
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if ( (preg_match('/\s\-\-NONE\-\-\s/',$group_string) ) or ($group_ct < 1) )
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{
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$group_SQL = "''";
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# $group_SQL = "group_id IN('')";
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}
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else
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{
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$group_SQL = preg_replace('/,$/i', '',$group_SQL);
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# $group_SQL = "group_id IN($group_SQL)";
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}
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if (strlen($group_SQL)<3) {$group_SQL="''";}
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##### BEGIN log visit to the vicidial_report_log table #####
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$LOGip = getenv("REMOTE_ADDR");
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$LOGbrowser = getenv("HTTP_USER_AGENT");
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$LOGscript_name = getenv("SCRIPT_NAME");
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$LOGserver_name = getenv("SERVER_NAME");
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$LOGserver_port = getenv("SERVER_PORT");
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$LOGrequest_uri = getenv("REQUEST_URI");
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$LOGhttp_referer = getenv("HTTP_REFERER");
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$LOGbrowser=preg_replace("/\'|\"|\\\\/","",$LOGbrowser);
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$LOGrequest_uri=preg_replace("/\'|\"|\\\\/","",$LOGrequest_uri);
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$LOGhttp_referer=preg_replace("/\'|\"|\\\\/","",$LOGhttp_referer);
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if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
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else {$LOGserver_port = ":$LOGserver_port";}
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$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
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$LOGhostname = php_uname('n');
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if (strlen($LOGhostname)<1) {$LOGhostname='X';}
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if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
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$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$webserver_id_ct = mysqli_num_rows($rslt);
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if ($webserver_id_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$webserver_id = $row[0];
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}
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else
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{
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##### insert webserver entry
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$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$webserver_id = mysqli_insert_id($link);
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}
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$AMP='&';
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$QM='?';
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$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$group[0], $query_date, $end_date, $shift, $file_download, $report_display_type|', url='".$LOGfull_url."?DB=".$DB."&file_download=".$file_download."&query_date=".$query_date."&end_date=".$end_date."&shift=".$shift."&report_display_type=".$report_display_type."$groupQS', webserver='$webserver_id';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$report_log_id = mysqli_insert_id($link);
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##### END log visit to the vicidial_report_log table #####
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if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
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{
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mysqli_close($link);
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$use_slave_server=1;
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$db_source = 'S';
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require("dbconnect_mysqli.php");
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$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
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}
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require("screen_colors.php");
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$NWB = "<IMG SRC=\"help.png\" onClick=\"FillAndShowHelpDiv(event, '";
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$NWE = "')\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP>";
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$HEADER.="<HTML>\n";
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$HEADER.="<HEAD>\n";
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$HEADER.="<STYLE type=\"text/css\">\n";
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$HEADER.="<!--\n";
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$HEADER.=" .green {color: black; background-color: #99FF99}\n";
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$HEADER.=" .red {color: black; background-color: #FF9999}\n";
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$HEADER.=" .orange {color: black; background-color: #FFCC99}\n";
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$HEADER.="-->\n";
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$HEADER.=" </STYLE>\n";
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$HEADER.="<style type=\"text/css\">\n";
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$HEADER.="<!--\n";
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$HEADER.=".auraltext\n";
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$HEADER.=" {\n";
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|
$HEADER.=" position: absolute;\n";
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$HEADER.=" font-size: 0;\n";
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$HEADER.=" left: -1000px;\n";
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$HEADER.=" }\n";
|
|
$HEADER.=".chart_td\n";
|
|
$HEADER.=" {background-image: url(images/gridline58.gif); background-repeat: repeat-x; background-position: left top; border-left: 1px solid #e5e5e5; border-right: 1px solid #e5e5e5; padding:0; border-bottom: 1px solid #e5e5e5; background-color:transparent;}\n";
|
|
$HEADER.="\n";
|
|
$HEADER.="-->\n";
|
|
$HEADER.="</style>\n";
|
|
|
|
$HEADER.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
|
$HEADER.="<link rel=\"stylesheet\" type=\"text/css\" href=\"vicidial_stylesheet.php\">\n";
|
|
$HEADER.="<script language=\"JavaScript\" src=\"help.js\"></script>\n";
|
|
$HEADER.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
|
$HEADER.="<link rel=\"stylesheet\" href=\"horizontalbargraph.css\">\n";
|
|
require("chart_button.php");
|
|
$HEADER.="<script src='chart/Chart.js'></script>\n";
|
|
$HEADER.="<script language=\"JavaScript\" src=\"vicidial_chart_functions.js\"></script>\n";
|
|
|
|
$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
|
$HEADER.="<TITLE>"._QXZ("$report_name")."</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
|
$HEADER.="<div id='HelpDisplayDiv' class='help_info' style='display:none;'></div>";
|
|
|
|
$short_header=1;
|
|
|
|
if ($DB > 0)
|
|
{
|
|
$MAIN.="<BR>\n";
|
|
$MAIN.="$group_ct|$group_string|$group_SQL\n";
|
|
$MAIN.="<BR>\n";
|
|
$MAIN.="$shift|$query_date|$end_date\n";
|
|
$MAIN.="<BR>\n";
|
|
}
|
|
|
|
$MAIN.="<b>"._QXZ("$report_name")."</b> $NWB#DIDstats$NWE\n";
|
|
$MAIN.="<TABLE CELLPADDING=3 CELLSPACING=0><TR><TD>";
|
|
|
|
$MAIN.="<FORM ACTION=\"$PHP_SELF\" METHOD=POST name=vicidial_report id=vicidial_report>\n";
|
|
$MAIN.="<TABLE BORDER=0 CELLPADDING=3 CELLSPACING=0 BGCOLOR=\"#".$SSframe_background."\"><TR><TD align=left valign=top>\n";
|
|
$MAIN.="<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
|
|
|
$MAIN.="<script language=\"JavaScript\">\n";
|
|
$MAIN.="function openNewWindow(url)\n";
|
|
$MAIN.=" {\n";
|
|
$MAIN.=" window.open (url,\"\",'width=620,height=300,scrollbars=yes,menubar=yes,address=yes');\n";
|
|
$MAIN.=" }\n";
|
|
$MAIN.="var o_cal = new tcal ({\n";
|
|
$MAIN.=" // form name\n";
|
|
$MAIN.=" 'formname': 'vicidial_report',\n";
|
|
$MAIN.=" // input name\n";
|
|
$MAIN.=" 'controlname': 'query_date'\n";
|
|
$MAIN.="});\n";
|
|
$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
|
|
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
|
$MAIN.="</script>\n";
|
|
$MAIN.="<BR><INPUT TYPE=TEXT NAME=time_BEGIN SIZE=10 MAXLENGTH=8 VALUE=\"$time_BEGIN\">";
|
|
|
|
|
|
$MAIN.="<BR><div align='center'> "._QXZ("to")." </div><BR><INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
|
|
|
$MAIN.="<script language=\"JavaScript\">\n";
|
|
$MAIN.="var o_cal = new tcal ({\n";
|
|
$MAIN.=" // form name\n";
|
|
$MAIN.=" 'formname': 'vicidial_report',\n";
|
|
$MAIN.=" // input name\n";
|
|
$MAIN.=" 'controlname': 'end_date'\n";
|
|
$MAIN.="});\n";
|
|
$MAIN.="o_cal.a_tpl.yearscroll = false;\n";
|
|
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
|
$MAIN.="</script>\n";
|
|
$MAIN.="<BR><INPUT TYPE=TEXT NAME=time_END SIZE=10 MAXLENGTH=8 VALUE=\"$time_END\">";
|
|
|
|
$MAIN.="</TD><TD align=center valign=top>\n";
|
|
$MAIN.="<SELECT SIZE=5 NAME=group[] multiple>\n";
|
|
$o=0;
|
|
while ($groups_to_print > $o)
|
|
{
|
|
if (preg_match("/\|$groups[$o]\|/",$group_string))
|
|
{$MAIN.="<option selected value=\"$groups[$o]\">$group_patterns[$o] - $group_names[$o]</option>\n";}
|
|
else
|
|
{$MAIN.="<option value=\"$groups[$o]\">$group_patterns[$o] - $group_names[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
$MAIN.="</SELECT>\n";
|
|
$MAIN.="</TD><TD align=left valign=top><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>"._QXZ("Shift").":<BR>\n";
|
|
$MAIN.="<SELECT SIZE=1 NAME=shift>\n";
|
|
$MAIN.="<option selected value=\"$shift\">"._QXZ("$shift")."</option>\n";
|
|
$MAIN.="<option value=\"\">--</option>\n";
|
|
$MAIN.="<option value=\"AM\">"._QXZ("AM")."</option>\n";
|
|
$MAIN.="<option value=\"PM\">"._QXZ("PM")."</option>\n";
|
|
$MAIN.="<option value=\"ALL\">"._QXZ("ALL")."</option>\n";
|
|
$MAIN.="<option value=\"DAYTIME\">"._QXZ("DAYTIME")."</option>\n";
|
|
$MAIN.="<option value=\"10AM-5PM\">"._QXZ("10AM-5PM")."</option>\n";
|
|
$MAIN.="<option value=\"10AM-6PM\">"._QXZ("10AM-6PM")."</option>\n";
|
|
$MAIN.="<option value=\"9AM-10PM\">"._QXZ("9AM-10PM")."</option>\n";
|
|
$MAIN.="<option value=\"9AM-11PM\">"._QXZ("9AM-11PM")."</option>\n";
|
|
$MAIN.="<option value=\"9AM-1AM\">"._QXZ("9AM-1AM")."</option>\n";
|
|
$MAIN.="<option value=\"845-1745\">845-1745</option>\n";
|
|
$MAIN.="<option value=\"1745-100\">1745-100</option>\n";
|
|
$MAIN.="</SELECT>\n";
|
|
|
|
if ($archives_available=="Y")
|
|
{
|
|
$MAIN.="<BR><BR><BR><input type='checkbox' name='search_archived_data' value='checked' $search_archived_data>"._QXZ("Search archived data")."\n";
|
|
}
|
|
|
|
$MAIN.="</FONT></TD><TD align=left valign=top>\n";
|
|
$MAIN.="<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
|
|
$MAIN.=" ";
|
|
$MAIN.="<select name='report_display_type'>";
|
|
if ($report_display_type) {$MAIN.="<option value='$report_display_type' selected>"._QXZ("$report_display_type")."</option>";}
|
|
$MAIN.="<option value='TEXT'>"._QXZ("TEXT")."</option><option value='HTML'>"._QXZ("HTML")."</option></select>\n<BR><BR>";
|
|
$MAIN.="<INPUT TYPE=submit NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'>\n";
|
|
$MAIN.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> <a href=\"$PHP_SELF?query_date=$query_date&end_date=$end_date$groupQS&shift=$shift&DB=$DB&SUBMIT=$SUBMIT&file_download=1\">"._QXZ("DOWNLOAD")."</a> | <a href=\"./admin.php?ADD=3311&did_id=$group[0]\">"._QXZ("MODIFY")."</a> | <a href=\"./admin.php?ADD=999999\">"._QXZ("REPORTS")."</a> </FONT>\n";
|
|
$MAIN.="</TD></TR></TABLE>\n";
|
|
$MAIN.="</FORM>\n";
|
|
|
|
$MAIN.="<PRE><FONT SIZE=2>";
|
|
|
|
$JS_text="<script language='Javascript'>";
|
|
|
|
if (!$group)
|
|
{
|
|
$MAIN.="\n\n";
|
|
$MAIN.=_QXZ("PLEASE SELECT A DID AND DATE RANGE ABOVE AND CLICK SUBMIT")."\n";
|
|
}
|
|
|
|
else
|
|
{
|
|
### FOR SHIFTS IT IS BEST TO STICK TO 15-MINUTE INCREMENTS FOR START TIMES ###
|
|
|
|
$suffix=" SHIFT: $shift ";
|
|
switch($shift) {
|
|
case "AM":
|
|
$time_BEGIN = "00:00:00";
|
|
$time_END = "11:59:59";
|
|
break;
|
|
case "PM":
|
|
$time_BEGIN = "12:00:00";
|
|
$time_END = "23:59:59";
|
|
break;
|
|
case "ALL":
|
|
$time_BEGIN = "00:00:00";
|
|
$time_END = "23:59:59";
|
|
break;
|
|
case "DAYTIME":
|
|
$time_BEGIN = "08:45:00";
|
|
$time_END = "00:59:59";
|
|
break;
|
|
case "10AM-5PM":
|
|
$time_BEGIN = "10:00:00";
|
|
$time_END = "16:59:59";
|
|
break;
|
|
case "10AM-6PM":
|
|
$time_BEGIN = "10:00:00";
|
|
$time_END = "17:59:59";
|
|
break;
|
|
case "9AM-11PM":
|
|
$time_BEGIN = "09:00:00";
|
|
$time_END = "22:59:59";
|
|
break;
|
|
case "9AM-10PM":
|
|
$time_BEGIN = "09:00:00";
|
|
$time_END = "21:59:59";
|
|
break;
|
|
case "9AM-1AM":
|
|
$time_BEGIN = "09:00:00";
|
|
$time_END = "00:59:59";
|
|
break;
|
|
case "845-1745":
|
|
$time_BEGIN = "08:45:00";
|
|
$time_END = "17:44:59";
|
|
break;
|
|
case "1745-100":
|
|
$time_BEGIN = "17:45:00";
|
|
$time_END = "00:59:59";
|
|
break;
|
|
default:
|
|
$suffix="";
|
|
break;
|
|
}
|
|
/*
|
|
if ($shift == 'AM')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "11:59:59";}
|
|
}
|
|
if ($shift == 'PM')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "12:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "23:59:59";}
|
|
}
|
|
if ($shift == 'ALL')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "23:59:59";}
|
|
}
|
|
if ($shift == 'DAYTIME')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "08:45:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "00:59:59";}
|
|
}
|
|
if ($shift == '10AM-5PM')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "10:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "16:59:59";}
|
|
}
|
|
if ($shift == '10AM-6PM')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "10:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "17:59:59";}
|
|
}
|
|
if ($shift == '9AM-11PM')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "09:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "22:59:59";}
|
|
}
|
|
if ($shift == '9AM-10PM')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "09:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "21:59:59";}
|
|
}
|
|
if ($shift == '9AM-1AM')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "09:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "00:59:59";}
|
|
}
|
|
if ($shift == '845-1745')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "08:45:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "17:44:59";}
|
|
}
|
|
if ($shift == '1745-100')
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "17:45:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "00:59:59";}
|
|
}
|
|
*/
|
|
$query_date_BEGIN = "$query_date $time_BEGIN";
|
|
$query_date_END = "$end_date $time_END";
|
|
|
|
$SQdate_ARY = explode(' ',$query_date_BEGIN);
|
|
$SQday_ARY = explode('-',$SQdate_ARY[0]);
|
|
$SQtime_ARY = explode(':',$SQdate_ARY[1]);
|
|
$EQdate_ARY = explode(' ',$query_date_END);
|
|
$EQday_ARY = explode('-',$EQdate_ARY[0]);
|
|
$EQtime_ARY = explode(':',$EQdate_ARY[1]);
|
|
|
|
$SQepochDAY = mktime(0, 0, 0, $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]);
|
|
$SQepoch = mktime($SQtime_ARY[0], $SQtime_ARY[1], $SQtime_ARY[2], $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]);
|
|
$EQepoch = mktime($EQtime_ARY[0], $EQtime_ARY[1], $EQtime_ARY[2], $EQday_ARY[1], $EQday_ARY[2], $EQday_ARY[0]);
|
|
|
|
$SQsec = ( ($SQtime_ARY[0] * 3600) + ($SQtime_ARY[1] * 60) + ($SQtime_ARY[2] * 1) );
|
|
$EQsec = ( ($EQtime_ARY[0] * 3600) + ($EQtime_ARY[1] * 60) + ($EQtime_ARY[2] * 1) );
|
|
|
|
$DURATIONsec = ($EQepoch - $SQepoch);
|
|
$DURATIONday = intval( MathZDC($DURATIONsec, 86400) + 1 );
|
|
|
|
if ( ($EQsec < $SQsec) and ($DURATIONday < 1) )
|
|
{
|
|
$EQepoch = ($SQepochDAY + ($EQsec + 86400) );
|
|
$query_date_END = date("Y-m-d H:i:s", $EQepoch);
|
|
$DURATIONday++;
|
|
}
|
|
|
|
$MAIN.=_QXZ("Inbound DID Report",40)." $NOW_TIME\n";
|
|
$MAIN.="\n";
|
|
$MAIN.=_QXZ("Time range")." $DURATIONday "._QXZ("days").": $query_date_BEGIN "._QXZ("to")." $query_date_END $suffix\n\n";
|
|
#$MAIN.="Time range day sec: $SQsec - $EQsec Day range in epoch: $SQepoch - $EQepoch Start: $SQepochDAY\n";
|
|
|
|
$CSV_text1.="\""._QXZ("Inbound DID Report")."\",\"$NOW_TIME\"\n\n";
|
|
$CSV_text1.="\""._QXZ("Time range")." $DURATIONday "._QXZ("days").":\",\"$query_date_BEGIN "._QXZ("to")." $query_date_END\",\"$suffix\"\n\n";
|
|
|
|
$d=0;
|
|
$daySTART=array();
|
|
$dayEND=array();
|
|
while ($d < $DURATIONday)
|
|
{
|
|
$dSQepoch = ($SQepoch + ($d * 86400) );
|
|
$dEQepoch = ($SQepochDAY + ($EQsec + ($d * 86400) ) );
|
|
|
|
if ($EQsec < $SQsec)
|
|
{
|
|
$dEQepoch = ($dEQepoch + 86400);
|
|
}
|
|
|
|
$daySTART[$d] = date("Y-m-d H:i:s", $dSQepoch);
|
|
$dayEND[$d] = date("Y-m-d H:i:s", $dEQepoch);
|
|
|
|
$d++;
|
|
}
|
|
|
|
##########################################################################
|
|
######### CALCULATE ALL OF THE 15-MINUTE PERIODS NEEDED FOR ALL DAYS ####
|
|
|
|
### BUILD HOUR:MIN DISPLAY ARRAY ###
|
|
$i=0;
|
|
$h=4;
|
|
$j=0;
|
|
$Zhour=1;
|
|
$active_time=0;
|
|
$hour = ($SQtime_ARY[0] - 1);
|
|
$startSEC = ($SQsec - 900);
|
|
$endSEC = ($SQsec - 1);
|
|
if ($SQtime_ARY[1] > 14)
|
|
{
|
|
$h=1;
|
|
$hour++;
|
|
if ($hour < 10) {$hour = "0$hour";}
|
|
}
|
|
if ($SQtime_ARY[1] > 29) {$h=2;}
|
|
if ($SQtime_ARY[1] > 44) {$h=3;}
|
|
|
|
$HMdisplay=array();
|
|
$HMstart=array();
|
|
$HMend=array();
|
|
$HMSepoch=array();
|
|
$HMEepoch=array();
|
|
while ($i < 96)
|
|
{
|
|
$startSEC = ($startSEC + 900);
|
|
$endSEC = ($endSEC + 900);
|
|
$time = ' ';
|
|
if ($h >= 4)
|
|
{
|
|
$hour++;
|
|
if ($Zhour == '00')
|
|
{
|
|
$startSEC=0;
|
|
$endSEC=899;
|
|
}
|
|
$h=0;
|
|
if ($hour < 10) {$hour = "0$hour";}
|
|
$Stime="$hour:00";
|
|
$Etime="$hour:15";
|
|
$time = "+$Stime-$Etime+";
|
|
}
|
|
if ($h == 1)
|
|
{
|
|
$Stime="$hour:15";
|
|
$Etime="$hour:30";
|
|
$time = " $Stime-$Etime ";
|
|
}
|
|
if ($h == 2)
|
|
{
|
|
$Stime="$hour:30";
|
|
$Etime="$hour:45";
|
|
$time = " $Stime-$Etime ";
|
|
}
|
|
if ($h == 3)
|
|
{
|
|
$Zhour=$hour;
|
|
$Zhour++;
|
|
if ($Zhour < 10) {$Zhour = "0$Zhour";}
|
|
if ($Zhour == 24) {$Zhour = "00";}
|
|
$Stime="$hour:45";
|
|
$Etime="$Zhour:00";
|
|
$time = " $Stime-$Etime ";
|
|
if ($Zhour == '00')
|
|
{$hour = ($Zhour - 1);}
|
|
}
|
|
|
|
if ( ( ($startSEC >= $SQsec) and ($endSEC <= $EQsec) and ($EQsec > $SQsec) ) or
|
|
( ($startSEC >= $SQsec) and ($EQsec < $SQsec) ) or
|
|
( ($endSEC <= $EQsec) and ($EQsec < $SQsec) ) )
|
|
{
|
|
$HMdisplay[$j] = $time;
|
|
$HMstart[$j] = $Stime;
|
|
$HMend[$j] = $Etime;
|
|
$HMSepoch[$j] = $startSEC;
|
|
$HMEepoch[$j] = $endSEC;
|
|
|
|
$j++;
|
|
}
|
|
|
|
$h++;
|
|
$i++;
|
|
}
|
|
|
|
$TOTintervals = $j;
|
|
|
|
|
|
### GRAB ALL RECORDS WITHIN RANGE FROM THE DATABASE ###
|
|
$stmt="select UNIX_TIMESTAMP(call_date),extension,server_ip,uniqueid,did_route,did_id from ".$vicidial_did_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and did_id IN($group_SQL) order by extension;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$MAIN.="$stmt\n";}
|
|
$records_to_grab = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
$ut=array();
|
|
$dt=array();
|
|
$extension=array();
|
|
$did_server_ip=array();
|
|
$unique_ids=array();
|
|
$extension[0]='';
|
|
$did_server_ip[0]='';
|
|
while ($i < $records_to_grab)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$dt[$i] = 0;
|
|
$ut[$i] = ($row[0] - $SQepochDAY);
|
|
$extension[$i] = $row[1];
|
|
$did_server_ip[$i] =$row[2];
|
|
|
|
$unique_ids["$row[1]"]["$row[4]"].="$row[3]|";
|
|
|
|
while($ut[$i] >= 86400)
|
|
{
|
|
$ut[$i] = ($ut[$i] - 86400);
|
|
$dt[$i]++;
|
|
}
|
|
if ( ($ut[$i] <= $EQsec) and ($EQsec < $SQsec) )
|
|
{
|
|
$dt[$i] = ($dt[$i] - 1);
|
|
}
|
|
|
|
$i++;
|
|
}
|
|
|
|
### Find default route
|
|
$default_route='';
|
|
$stmt="select did_route from vicidial_inbound_dids where did_pattern='default';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$MAIN.="$stmt\n";}
|
|
$Drecords_to_grab = mysqli_num_rows($rslt);
|
|
if ($Drecords_to_grab > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$default_route = $row[0];
|
|
}
|
|
|
|
###################################################
|
|
### TOTALS DID SUMMARY SECTION ###
|
|
if (strlen($extension[0]) > 0)
|
|
{
|
|
$ASCII_text.=_QXZ("DID Summary").":\n";
|
|
$ASCII_text.="+--------------------+--------------------------------+----------------------+------------+------------+------------+------------+\n";
|
|
$ASCII_text.="| "._QXZ("DID",18)." | "._QXZ("DESCRIPTION",30)." | "._QXZ("CURRENT ROUTE",20)." | "._QXZ("CALLS",10)." | "._QXZ("LOST", 10)." | "._QXZ("TRANSFER", 10)." | "._QXZ("ROUTED", 10)." |\n";
|
|
$ASCII_text.="+--------------------+--------------------------------+----------------------+------------+------------+------------+------------+\n";
|
|
|
|
$CSV_text1.="\""._QXZ("DID Summary").":\"\n";
|
|
$CSV_text1.="\""._QXZ("DID")."\",\""._QXZ("DESCRIPTION")."\",\""._QXZ("CURRENT ROUTE")."\",\""._QXZ("CALLS")."\",\""._QXZ("LOST")."\",\""._QXZ("TRANSFER")."\",\""._QXZ("ROUTED")."\"\n";
|
|
|
|
$GRAPH_text.="</PRE>";
|
|
|
|
$stats_array = array_group_count($extension, 'desc');
|
|
$stats_array_ct = count($stats_array);
|
|
|
|
$d=0;
|
|
$max_calls=1;
|
|
$graph_stats=array();
|
|
while ($d < $stats_array_ct)
|
|
{
|
|
$stat_description = ' *** default *** ';
|
|
$stat_route = $default_route;
|
|
$lost_calls=0;
|
|
$transferred_calls=0;
|
|
$routed_calls=0;
|
|
|
|
$stat_record_array = explode(' ',$stats_array[$d]);
|
|
$stat_count = ($stat_record_array[0] + 0);
|
|
$stat_pattern = $stat_record_array[1];
|
|
if ($stat_count>$max_calls) {$max_calls=$stat_count;}
|
|
$graph_stats[$d][0]=$stat_pattern;
|
|
$graph_stats[$d][1]=$stat_count;
|
|
|
|
$stmt="select did_description,did_route from vicidial_inbound_dids where did_pattern='$stat_pattern';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$details_to_grab = mysqli_num_rows($rslt);
|
|
if ($details_to_grab > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$stat_description = $row[0];
|
|
$stat_route = $row[1];
|
|
|
|
$did_activity=$unique_ids["$stat_pattern"];
|
|
# print_r($did_activity);
|
|
foreach ($did_activity as $keyroute => $uid_str)
|
|
{
|
|
$uid_str=preg_replace('/\|$/', '', $uid_str);
|
|
$did_activity_uid_array=explode("|", $uid_str);
|
|
$did_activity_call_count=count($did_activity_uid_array);
|
|
|
|
if (preg_match('/EXTEN|PHONE|VOICEMAIL/', $keyroute))
|
|
{
|
|
$transferred_calls+=$did_activity_call_count;
|
|
}
|
|
else
|
|
{
|
|
if (preg_match('/CALLMENU/', $keyroute))
|
|
{
|
|
$did_lookup_stmt="select count(distinct uniqueid) from ".$live_inbound_log_table." where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and uniqueid IN('".implode("','", $did_activity_uid_array)."');";
|
|
}
|
|
else
|
|
{
|
|
$did_lookup_stmt="select count(distinct uniqueid) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and uniqueid IN('".implode("','", $did_activity_uid_array)."')";
|
|
}
|
|
$did_lookup_rslt=mysql_to_mysqli($did_lookup_stmt, $link);
|
|
if ($DB) {$MAIN.="$did_lookup_stmt<BR>\n";}
|
|
$did_lookup_row=mysqli_fetch_row($did_lookup_rslt);
|
|
$routed_calls+=$did_lookup_row[0];
|
|
}
|
|
}
|
|
}
|
|
$lost_calls=$stat_count-$transferred_calls-$routed_calls;
|
|
|
|
$graph_stats[$d][2]=$lost_calls;
|
|
$graph_stats[$d][3]=$transferred_calls;
|
|
$graph_stats[$d][4]=$routed_calls;
|
|
|
|
$totCALLS = ($totCALLS + $stat_count);
|
|
$totLOSTCALLS = ($totLOSTCALLS + $lost_calls);
|
|
$totTRANSFERREDCALLS = ($totTRANSFERREDCALLS + $transferred_calls);
|
|
$totROUTEDCALLS = ($totROUTEDCALLS + $routed_calls);
|
|
$stat_pattern = sprintf("%-18s", $stat_pattern);
|
|
$stat_description = sprintf("%-30s", $stat_description);
|
|
while (strlen($stat_description) > 30) {$stat_description = preg_replace('/.$/i', '',$stat_description);}
|
|
$stat_route = sprintf("%-20s", $stat_route);
|
|
$stat_count = sprintf("%10s", $stat_count);
|
|
$lost_calls = sprintf("%10s", $lost_calls);
|
|
$transferred_calls = sprintf("%10s", $transferred_calls);
|
|
$routed_calls = sprintf("%10s", $routed_calls);
|
|
|
|
$CSV_text1.="\"$stat_pattern\",\"$stat_description\",\"$stat_route\",\"$stat_count\"\n";
|
|
|
|
$stat_pattern = "<a href=\"admin.php?ADD=3311&did_pattern=$stat_pattern\">$stat_pattern</a>";
|
|
|
|
$ASCII_text.="| $stat_pattern | $stat_description | $stat_route | $stat_count | $lost_calls | $transferred_calls | $routed_calls |\n";
|
|
$d++;
|
|
}
|
|
|
|
#########
|
|
$graph_array=array("DIDSummarydata|||integer|");
|
|
$graph_id++;
|
|
$default_graph="bar"; # Graph that is initally displayed when page loads
|
|
include("graph_color_schemas.inc");
|
|
|
|
$graph_totals_array=array();
|
|
$graph_totals_rawdata=array();
|
|
for ($q=0; $q<count($graph_array); $q++)
|
|
{
|
|
$graph_info=explode("|", $graph_array[$q]);
|
|
$current_graph_total=0;
|
|
$dataset_name=$graph_info[0];
|
|
$dataset_index=$graph_info[1]; $dataset_type=$graph_info[3];
|
|
if ($q==0) {$preload_dataset=$dataset_name;} # Used below to load initial graph
|
|
|
|
$JS_text.="var $dataset_name = {\n";
|
|
# $JS_text.="\ttype: \"\",\n";
|
|
# $JS_text.="\t\tdata: {\n";
|
|
$datasets="\t\tdatasets: [\n";
|
|
|
|
$graph_labels=array("", "CALLS", "LOST", "TRANSFER", "ROUTED");
|
|
for ($n=1; $n<count($graph_stats[0]); $n++)
|
|
{
|
|
|
|
$datasets.="\t\t\t{\n";
|
|
$datasets.="\t\t\t\tlabel: \"".$graph_labels[$n]."\",\n";
|
|
$datasets.="\t\t\t\tfill: false,\n";
|
|
|
|
$labels="\t\tlabels:[";
|
|
$data="\t\t\t\tdata: [";
|
|
$graphConstantsA="\t\t\t\tbackgroundColor: [";
|
|
$graphConstantsB="\t\t\t\thoverBackgroundColor: [";
|
|
$graphConstantsC="\t\t\t\thoverBorderColor: [";
|
|
for ($d=0; $d<count($graph_stats); $d++)
|
|
{
|
|
$labels.="\"".$graph_stats[$d][0]."\",";
|
|
$data.="\"".$graph_stats[$d][$n]."\",";
|
|
$current_graph_total+=$graph_stats[$d][$n];
|
|
$bgcolor=$backgroundColor[($d%count($backgroundColor))];
|
|
$hbgcolor=$hoverBackgroundColor[($d%count($hoverBackgroundColor))];
|
|
$hbcolor=$hoverBorderColor[($d%count($hoverBorderColor))];
|
|
$graphConstantsA.="\"$bgcolor\",";
|
|
$graphConstantsB.="\"$hbgcolor\",";
|
|
$graphConstantsC.="\"$hbcolor\",";
|
|
}
|
|
$graphConstantsA.="],\n";
|
|
$graphConstantsB.="],\n";
|
|
$graphConstantsC.="],\n";
|
|
$labels=preg_replace('/,$/', '', $labels)."],\n";
|
|
$data=preg_replace('/,$/', '', $data)."],\n";
|
|
|
|
$graph_totals_rawdata[$q]=$current_graph_total;
|
|
switch($dataset_type)
|
|
{
|
|
case "time":
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL")." - ".sec_convert($current_graph_total, 'H')." </caption>\n";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = Math.round(data.datasets[0].data[tooltipItem.index]); return value.toHHMMSS();}}}, legend: { display: false }},";
|
|
break;
|
|
case "percent":
|
|
$graph_totals_array[$q]="";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = data.datasets[0].data[tooltipItem.index]; return value + '%';}}}, legend: { display: false }},";
|
|
break;
|
|
default:
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL").": $current_graph_total</caption>\n";
|
|
$chart_options="options: { legend: { display: false }},";
|
|
break;
|
|
}
|
|
|
|
$datasets.=$data;
|
|
$datasets.=$graphConstantsA.$graphConstantsB.$graphConstantsC.$graphConstants; # SEE TOP OF SCRIPT
|
|
$datasets.="\t\t\t},\n";
|
|
|
|
}
|
|
|
|
$datasets.="\t\t]\n";
|
|
$datasets.="\t}\n";
|
|
|
|
$JS_text.=$labels.$datasets;
|
|
# $JS_text.="}\n";
|
|
# $JS_text.="prepChart('$default_graph', $graph_id, $q, $dataset_name);\n";
|
|
$JS_text.="var main_ctx = document.getElementById(\"CanvasID".$graph_id."_".$q."\");\n";
|
|
$JS_text.="var GraphID".$graph_id."_".$q." = new Chart(main_ctx, {type: '$default_graph', $chart_options data: $dataset_name});\n";
|
|
}
|
|
|
|
$graph_count=count($graph_array);
|
|
$graph_title=_QXZ("DID Summary");
|
|
include("graphcanvas.inc");
|
|
$HEADER.=$HTML_graph_head;
|
|
$GRAPH_text.=$graphCanvas."<PRE>";
|
|
|
|
|
|
$FtotCALLS = sprintf("%10s", $totCALLS);
|
|
$FtotLOSTCALLS = sprintf("%10s", $totLOSTCALLS);
|
|
$FtotTRANSFERREDCALLS = sprintf("%10s", $totTRANSFERREDCALLS);
|
|
$FtotROUTEDCALLS = sprintf("%10s", $totROUTEDCALLS);
|
|
|
|
$ASCII_text.="+--------------------+--------------------------------+----------------------+------------+------------+------------+------------+\n";
|
|
$ASCII_text.="| "._QXZ("TOTALS",74,"r")." | $FtotCALLS | $FtotLOSTCALLS | $FtotTRANSFERREDCALLS | $FtotROUTEDCALLS |\n";
|
|
$ASCII_text.="+----------------------------------------------------------------------------+------------+------------+------------+------------+\n";
|
|
$CSV_text1.="\"\",\"\",\""._QXZ("TOTALS")."\",\"$FtotCALLS\",\"$FtotLOSTCALLS\",\"$FtotTRANSFERREDCALLS\",\"$FtotROUTEDCALLS\"\n";
|
|
#$MAIN.=$GRAPH;
|
|
}
|
|
|
|
|
|
|
|
### PARSE THROUGH ALL RECORDS AND GENERATE STATS ###
|
|
$MT[0]='0';
|
|
$totCALLS=0;
|
|
$totCALLSmax=0;
|
|
$totCALLSdate=$MT;
|
|
$qrtCALLS=$MT;
|
|
$qrtCALLSavg=$MT;
|
|
$qrtCALLSmax=$MT;
|
|
$qrtCALLSsec=array();
|
|
$qrtDROPS=array();
|
|
$qrtQUEUEavg=$MT;
|
|
$qrtQUEUEmax=$MT;
|
|
$qs=array();
|
|
$j=0;
|
|
while ($j < $TOTintervals)
|
|
{
|
|
$jd__0[$j]=0; $jd_20[$j]=0; $jd_40[$j]=0; $jd_60[$j]=0; $jd_80[$j]=0; $jd100[$j]=0; $jd120[$j]=0; $jd121[$j]=0;
|
|
$Phd__0[$j]=0; $Phd_20[$j]=0; $Phd_40[$j]=0; $Phd_60[$j]=0; $Phd_80[$j]=0; $Phd100[$j]=0; $Phd120[$j]=0; $Phd121[$j]=0;
|
|
$qrtCALLS[$j]=0; $qrtCALLSmax[$j]=0;
|
|
$i=0;
|
|
while ($i < $records_to_grab)
|
|
{
|
|
if ( ($ut[$i] >= $HMSepoch[$j]) and ($ut[$i] <= $HMEepoch[$j]) )
|
|
{
|
|
$totCALLS++;
|
|
$qrtCALLS[$j]++;
|
|
$dtt = $dt[$i];
|
|
$totCALLSdate[$dtt]++;
|
|
if ($totCALLSmax < $ls[$i]) {$totCALLSmax = $ls[$i];}
|
|
if ($qrtCALLSmax[$j] < $ls[$i]) {$qrtCALLSmax[$j] = $ls[$i];}
|
|
|
|
if ($qs[$i] == 0) {$hd__0[$j]++;}
|
|
if ( ($qs[$i] > 0) and ($qs[$i] <= 20) ) {$hd_20[$j]++;}
|
|
if ( ($qs[$i] > 20) and ($qs[$i] <= 40) ) {$hd_40[$j]++;}
|
|
if ( ($qs[$i] > 40) and ($qs[$i] <= 60) ) {$hd_60[$j]++;}
|
|
if ( ($qs[$i] > 60) and ($qs[$i] <= 80) ) {$hd_80[$j]++;}
|
|
if ( ($qs[$i] > 80) and ($qs[$i] <= 100) ) {$hd100[$j]++;}
|
|
if ( ($qs[$i] > 100) and ($qs[$i] <= 120) ) {$hd120[$j]++;}
|
|
if ($qs[$i] > 120) {$hd121[$j]++;}
|
|
}
|
|
|
|
$i++;
|
|
}
|
|
|
|
$j++;
|
|
}
|
|
|
|
|
|
|
|
###################################################
|
|
### TOTALS SERVER IP SUMMARY SECTION ###
|
|
if (strlen($did_server_ip[0]) > 0)
|
|
{
|
|
$ASCII_text.=_QXZ("Server Summary").":\n";
|
|
$ASCII_text.="+----------------------------+------------+\n";
|
|
$ASCII_text.="| "._QXZ("SERVER",26)." | "._QXZ("CALLS",10)." |\n";
|
|
$ASCII_text.="+----------------------------+------------+\n";
|
|
|
|
$CSV_text1.="\""._QXZ("Server Summary").":\"\n";
|
|
$CSV_text1.="\""._QXZ("Server")."\",\""._QXZ("CALLS")."\"\n";
|
|
|
|
|
|
$SVstats_array = array_group_count($did_server_ip, 'desc');
|
|
$SVstats_array_ct = count($SVstats_array);
|
|
|
|
$d=0;
|
|
$max_calls=1;
|
|
$SVgraph_stats=array();
|
|
while ($d < $SVstats_array_ct)
|
|
{
|
|
$stat_description = ' *** default *** ';
|
|
$stat_route = $default_route;
|
|
|
|
$stat_record_array = explode(' ',$SVstats_array[$d]);
|
|
$stat_count = ($stat_record_array[0] + 0);
|
|
$stat_pattern = $stat_record_array[1];
|
|
if ($stat_count>$max_calls) {$max_calls=$stat_count;}
|
|
$SVgraph_stats[$d][0]=$stat_count;
|
|
$SVgraph_stats[$d][1]=$stat_pattern;
|
|
|
|
$stmt="select server_id from servers where server_ip='$stat_pattern';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$details_to_grab = mysqli_num_rows($rslt);
|
|
if ($details_to_grab > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$server_id = $row[0];
|
|
}
|
|
|
|
$SVtotCALLS = ($SVtotCALLS + $stat_count);
|
|
$stat_pattern = sprintf("%-26s", "$stat_pattern $server_id");
|
|
$stat_count = sprintf("%10s", $stat_count);
|
|
|
|
$CSV_text1.="\"$stat_pattern\",\"$stat_count\"\n";
|
|
$ASCII_text.="| $stat_pattern | $stat_count |\n";
|
|
$d++;
|
|
}
|
|
|
|
#########
|
|
$graph_array=array("ServerSummarydata|||integer|");
|
|
$graph_id++;
|
|
$default_graph="bar"; # Graph that is initally displayed when page loads
|
|
include("graph_color_schemas.inc");
|
|
|
|
$graph_totals_array=array();
|
|
$graph_totals_rawdata=array();
|
|
for ($q=0; $q<count($graph_array); $q++) {
|
|
$graph_info=explode("|", $graph_array[$q]);
|
|
$current_graph_total=0;
|
|
$dataset_name=$graph_info[0];
|
|
$dataset_index=$graph_info[1]; $dataset_type=$graph_info[3];
|
|
if ($q==0) {$preload_dataset=$dataset_name;} # Used below to load initial graph
|
|
|
|
$JS_text.="var $dataset_name = {\n";
|
|
# $JS_text.="\ttype: \"\",\n";
|
|
# $JS_text.="\t\tdata: {\n";
|
|
$datasets="\t\tdatasets: [\n";
|
|
$datasets.="\t\t\t{\n";
|
|
$datasets.="\t\t\t\tlabel: \"\",\n";
|
|
$datasets.="\t\t\t\tfill: false,\n";
|
|
|
|
$labels="\t\tlabels:[";
|
|
$data="\t\t\t\tdata: [";
|
|
$graphConstantsA="\t\t\t\tbackgroundColor: [";
|
|
$graphConstantsB="\t\t\t\thoverBackgroundColor: [";
|
|
$graphConstantsC="\t\t\t\thoverBorderColor: [";
|
|
for ($d=0; $d<count($SVgraph_stats); $d++) {
|
|
$labels.="\"".$SVgraph_stats[$d][1]."\",";
|
|
$data.="\"".$SVgraph_stats[$d][0]."\",";
|
|
$current_graph_total+=$SVgraph_stats[$d][0];
|
|
$bgcolor=$backgroundColor[($d%count($backgroundColor))];
|
|
$hbgcolor=$hoverBackgroundColor[($d%count($hoverBackgroundColor))];
|
|
$hbcolor=$hoverBorderColor[($d%count($hoverBorderColor))];
|
|
$graphConstantsA.="\"$bgcolor\",";
|
|
$graphConstantsB.="\"$hbgcolor\",";
|
|
$graphConstantsC.="\"$hbcolor\",";
|
|
}
|
|
$graphConstantsA.="],\n";
|
|
$graphConstantsB.="],\n";
|
|
$graphConstantsC.="],\n";
|
|
$labels=preg_replace('/,$/', '', $labels)."],\n";
|
|
$data=preg_replace('/,$/', '', $data)."],\n";
|
|
|
|
$graph_totals_rawdata[$q]=$current_graph_total;
|
|
switch($dataset_type) {
|
|
case "time":
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL")." - ".sec_convert($current_graph_total, 'H')." </caption>\n";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = Math.round(data.datasets[0].data[tooltipItem.index]); return value.toHHMMSS();}}}, legend: { display: false }},";
|
|
break;
|
|
case "percent":
|
|
$graph_totals_array[$q]="";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = data.datasets[0].data[tooltipItem.index]; return value + '%';}}}, legend: { display: false }},";
|
|
break;
|
|
default:
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL").": $current_graph_total</caption>\n";
|
|
$chart_options="options: { legend: { display: false }},";
|
|
break;
|
|
}
|
|
|
|
$datasets.=$data;
|
|
$datasets.=$graphConstantsA.$graphConstantsB.$graphConstantsC.$graphConstants; # SEE TOP OF SCRIPT
|
|
$datasets.="\t\t\t}\n";
|
|
$datasets.="\t\t]\n";
|
|
$datasets.="\t}\n";
|
|
|
|
$JS_text.=$labels.$datasets;
|
|
# $JS_text.="}\n";
|
|
# $JS_text.="prepChart('$default_graph', $graph_id, $q, $dataset_name);\n";
|
|
$JS_text.="var main_ctx = document.getElementById(\"CanvasID".$graph_id."_".$q."\");\n";
|
|
$JS_text.="var GraphID".$graph_id."_".$q." = new Chart(main_ctx, {type: '$default_graph', $chart_options data: $dataset_name});\n";
|
|
}
|
|
|
|
$graph_count=count($graph_array);
|
|
$graph_title=_QXZ("Server Summary");
|
|
include("graphcanvas.inc");
|
|
$HEADER.=$HTML_graph_head;
|
|
$GRAPH_text.=$graphCanvas."<PRE>";
|
|
|
|
$FtotCALLS = sprintf("%10s", $SVtotCALLS);
|
|
|
|
$ASCII_text.="+----------------------------+------------+\n";
|
|
$ASCII_text.="| "._QXZ("TOTALS",26,"r")." | $FtotCALLS |\n";
|
|
$ASCII_text.="+----------------------------+------------+\n";
|
|
$CSV_text1.=_QXZ("TOTALS")."\",\"$FtotCALLS\"\n";
|
|
#$MAIN.=$GRAPH;
|
|
}
|
|
|
|
|
|
|
|
###################################################
|
|
### TOTALS DATE SUMMARY SECTION ###
|
|
$ASCII_text.="\n"._QXZ("Date Summary").":\n";
|
|
$ASCII_text.="+-------------------------------------------+--------+\n";
|
|
$ASCII_text.="| "._QXZ("SHIFT",41)." | |\n";
|
|
$ASCII_text.="| "._QXZ("DATE-TIME RANGE",41)." | "._QXZ("CALLS",6)." |\n";
|
|
$ASCII_text.="+-------------------------------------------+--------+\n";
|
|
|
|
$CSV_text1.="\n\""._QXZ("Date Summary").":\"\n";
|
|
$CSV_text1.="\""._QXZ("SHIFT DATE-TIME RANGE")."\",\""._QXZ("CALLS")."\"\n";
|
|
$d=0;
|
|
$max_calls=1;
|
|
$graph_stats=array();
|
|
$totCALLSavgDATE=array();
|
|
while ($d < $DURATIONday)
|
|
{
|
|
if ($totCALLSdate[$d] < 1) {$totCALLSdate[$d]=0;}
|
|
|
|
$totCALLSavgDATE[$d] = MathZDC($totCALLSsecDATE[$d], $totCALLSdate[$d]);
|
|
|
|
$totTIME_M = MathZDC($totCALLSsecDATE[$d], 60);
|
|
$totTIME_M_int = round($totTIME_M, 2);
|
|
$totTIME_M_int = intval("$totTIME_M");
|
|
$totTIME_S = ($totTIME_M - $totTIME_M_int);
|
|
$totTIME_S = ($totTIME_S * 60);
|
|
$totTIME_S = round($totTIME_S, 0);
|
|
if ($totTIME_S < 10) {$totTIME_S = "0$totTIME_S";}
|
|
$totTIME_MS = "$totTIME_M_int:$totTIME_S";
|
|
$totTIME_MS = sprintf("%8s", $totTIME_MS);
|
|
|
|
|
|
if ($totCALLSdate[$d]>$max_calls) {$max_calls=$totCALLSdate[$d];}
|
|
$graph_stats[$d][0]=$totCALLSdate[$d];
|
|
$graph_stats[$d][1]=substr($daySTART[$d],0,10);
|
|
|
|
if ($totCALLSdate[$d] < 1)
|
|
{$totCALLSdate[$d]='';}
|
|
$totCALLSdate[$d] = sprintf("%6s", $totCALLSdate[$d]);
|
|
|
|
$ASCII_text.="| $daySTART[$d] - $dayEND[$d] | $totCALLSdate[$d] |\n";
|
|
$CSV_text1.="\"$daySTART[$d]\",\"$dayEND[$d]\",\"$totCALLSdate[$d]\"\n";
|
|
$d++;
|
|
}
|
|
|
|
#########
|
|
$graph_array=array("DateSummarydata|||integer|");
|
|
$graph_id++;
|
|
$default_graph="line"; # Graph that is initally displayed when page loads
|
|
include("graph_color_schemas.inc");
|
|
|
|
$graph_totals_array=array();
|
|
$graph_totals_rawdata=array();
|
|
for ($q=0; $q<count($graph_array); $q++) {
|
|
$graph_info=explode("|", $graph_array[$q]);
|
|
$current_graph_total=0;
|
|
$dataset_name=$graph_info[0];
|
|
$dataset_index=$graph_info[1]; $dataset_type=$graph_info[3];
|
|
if ($q==0) {$preload_dataset=$dataset_name;} # Used below to load initial graph
|
|
|
|
$JS_text.="var $dataset_name = {\n";
|
|
# $JS_text.="\ttype: \"\",\n";
|
|
# $JS_text.="\t\tdata: {\n";
|
|
$datasets="\t\tdatasets: [\n";
|
|
$datasets.="\t\t\t{\n";
|
|
$datasets.="\t\t\t\tlabel: \"\",\n";
|
|
$datasets.="\t\t\t\tfill: false,\n";
|
|
|
|
$labels="\t\tlabels:[";
|
|
$data="\t\t\t\tdata: [";
|
|
$graphConstantsA="\t\t\t\tbackgroundColor: [";
|
|
$graphConstantsB="\t\t\t\thoverBackgroundColor: [";
|
|
$graphConstantsC="\t\t\t\thoverBorderColor: [";
|
|
for ($d=0; $d<count($graph_stats); $d++) {
|
|
$labels.="\"".$graph_stats[$d][1]."\",";
|
|
$data.="\"".$graph_stats[$d][0]."\",";
|
|
$current_graph_total+=$graph_stats[$d][0];
|
|
$bgcolor=$backgroundColor[($d%count($backgroundColor))];
|
|
$hbgcolor=$hoverBackgroundColor[($d%count($hoverBackgroundColor))];
|
|
$hbcolor=$hoverBorderColor[($d%count($hoverBorderColor))];
|
|
$graphConstantsA.="\"$bgcolor\",";
|
|
$graphConstantsB.="\"$hbgcolor\",";
|
|
$graphConstantsC.="\"$hbcolor\",";
|
|
}
|
|
$graphConstantsA.="],\n";
|
|
$graphConstantsB.="],\n";
|
|
$graphConstantsC.="],\n";
|
|
$labels=preg_replace('/,$/', '', $labels)."],\n";
|
|
$data=preg_replace('/,$/', '', $data)."],\n";
|
|
|
|
$graph_totals_rawdata[$q]=$current_graph_total;
|
|
switch($dataset_type) {
|
|
case "time":
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL")." - ".sec_convert($current_graph_total, 'H')." </caption>\n";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = Math.round(data.datasets[0].data[tooltipItem.index]); return value.toHHMMSS();}}}, legend: { display: false }},";
|
|
break;
|
|
case "percent":
|
|
$graph_totals_array[$q]="";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = data.datasets[0].data[tooltipItem.index]; return value + '%';}}}, legend: { display: false }},";
|
|
break;
|
|
default:
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL").": $current_graph_total</caption>\n";
|
|
$chart_options="options: { legend: { display: false }},";
|
|
break;
|
|
}
|
|
|
|
$datasets.=$data;
|
|
$datasets.=$graphConstantsA.$graphConstantsB.$graphConstantsC.$graphConstants; # SEE TOP OF SCRIPT
|
|
$datasets.="\t\t\t}\n";
|
|
$datasets.="\t\t]\n";
|
|
$datasets.="\t}\n";
|
|
|
|
$JS_text.=$labels.$datasets;
|
|
# $JS_text.="}\n";
|
|
# $JS_text.="prepChart('$default_graph', $graph_id, $q, $dataset_name);\n";
|
|
$JS_text.="var main_ctx = document.getElementById(\"CanvasID".$graph_id."_".$q."\");\n";
|
|
$JS_text.="var GraphID".$graph_id."_".$q." = new Chart(main_ctx, {type: '$default_graph', $chart_options data: $dataset_name});\n";
|
|
}
|
|
|
|
$graph_count=count($graph_array);
|
|
$graph_title=_QXZ("Date Summary");
|
|
include("graphcanvas.inc");
|
|
$HEADER.=$HTML_graph_head;
|
|
$GRAPH_text.=$graphCanvas."<PRE>";
|
|
|
|
|
|
$FtotCALLS = sprintf("%6s", $totCALLS);
|
|
|
|
$ASCII_text.="+-------------------------------------------+--------+\n";
|
|
$ASCII_text.="| "._QXZ("TOTALS",41,"r")." | $FtotCALLS |\n";
|
|
$ASCII_text.="+-------------------------------------------+--------+\n";
|
|
$CSV_text1.="\""._QXZ("TOTALS")."\",\"$FtotCALLS\"\n";
|
|
#$MAIN.=$GRAPH;
|
|
|
|
if ($report_display_type=="HTML")
|
|
{
|
|
$MAIN.=$GRAPH_text;
|
|
}
|
|
else
|
|
{
|
|
$MAIN.=$ASCII_text;
|
|
}
|
|
|
|
|
|
## FORMAT OUTPUT ##
|
|
$i=0;
|
|
$hi_hour_count=0;
|
|
$hi_hold_count=0;
|
|
|
|
while ($i < $TOTintervals)
|
|
{
|
|
$qrtCALLSavg[$i] = MathZDC($qrtCALLSsec[$i], $qrtCALLS[$i]);
|
|
|
|
if ($qrtCALLS[$i] > $hi_hour_count)
|
|
{$hi_hour_count = $qrtCALLS[$i];}
|
|
|
|
$i++;
|
|
}
|
|
|
|
$hour_multiplier = MathZDC(70, $hi_hour_count);
|
|
$hold_multiplier = MathZDC(70, $hi_hold_count);
|
|
|
|
|
|
|
|
|
|
###################################################################
|
|
######### HOLD TIME, CALL AND DROP STATS 15-MINUTE INCREMENTS ####
|
|
|
|
$MAIN.="\n";
|
|
$ASCII_text="---------- "._QXZ("HOLD TIME, CALL AND DROP STATS")."\n";
|
|
|
|
$CSV_text1.="\n\""._QXZ("HOLD TIME, CALL AND DROP STATS")."\"\n";
|
|
|
|
$ASCII_text.="<FONT SIZE=0>";
|
|
|
|
$ASCII_text.="<!-- HICOUNT CALLS: $hi_hour_count|$hour_multiplier -->";
|
|
$ASCII_text.="<!-- HICOUNT HOLD: $hi_hold_count|$hold_multiplier -->\n";
|
|
$ASCII_text.=_QXZ("GRAPH IN 15 MINUTE INCREMENTS OF AVERAGE HOLD TIME FOR CALLS TAKEN INTO THIS IN-GROUP")."\n";
|
|
|
|
$k=1;
|
|
$Mk=0;
|
|
$call_scale = '0';
|
|
while ($k <= 72)
|
|
{
|
|
$TMPscale_num=MathZDC(73, $hour_multiplier);
|
|
$TMPscale_num = round($TMPscale_num, 0);
|
|
$scale_num=MathZDC($k, $hour_multiplier);
|
|
$scale_num = round($scale_num, 0);
|
|
$tmpscl = "$call_scale$TMPscale_num";
|
|
|
|
if ( ($Mk >= 4) or (strlen($tmpscl)==73) )
|
|
{
|
|
$Mk=0;
|
|
$LENscale_num = (strlen($scale_num));
|
|
$k = ($k + $LENscale_num);
|
|
$call_scale .= "$scale_num";
|
|
}
|
|
else
|
|
{
|
|
$call_scale .= " ";
|
|
$k++; $Mk++;
|
|
}
|
|
}
|
|
$k=1;
|
|
$Mk=0;
|
|
$hold_scale = '0';
|
|
while ($k <= 72)
|
|
{
|
|
$TMPscale_num=MathZDC(73, $hold_multiplier);
|
|
$TMPscale_num = round($TMPscale_num, 0);
|
|
$scale_num=MathZDC($k, $hold_multiplier);
|
|
$scale_num = round($scale_num, 0);
|
|
$tmpscl = "$hold_scale$TMPscale_num";
|
|
|
|
if ( ($Mk >= 4) or (strlen($tmpscl)==73) )
|
|
{
|
|
$Mk=0;
|
|
$LENscale_num = (strlen($scale_num));
|
|
$k = ($k + $LENscale_num);
|
|
$hold_scale .= "$scale_num";
|
|
}
|
|
else
|
|
{
|
|
$hold_scale .= " ";
|
|
$k++; $Mk++;
|
|
}
|
|
}
|
|
|
|
|
|
$ASCII_text.="+-------------+-------------------------------------------------------------------------+-------+\n";
|
|
$ASCII_text.="| "._QXZ("TIME",11)." | "._QXZ("CALLS HANDLED",71)." | |\n";
|
|
$ASCII_text.="| "._QXZ("15 MIN INT",11)." |$call_scale| "._QXZ("TOTAL",5)." |\n";
|
|
$ASCII_text.="+-------------+-------------------------------------------------------------------------+-------+\n";
|
|
|
|
$CSV_text1.="\""._QXZ("TIME 15-MIN INT")."\",\""._QXZ("TOTAL")."\"\n";
|
|
|
|
|
|
|
|
$max_calls=1;
|
|
$graph_stats=array();
|
|
$GRAPH_text="<table cellspacing='0' cellpadding='0'><caption align='top'>"._QXZ("HOLD TIME, CALL AND DROP STATS")."</caption><tr><th class='thgraph' scope='col'>"._QXZ("TIME 15-MIN INT")."</th><th class='thgraph' scope='col'>"._QXZ("DROPS")." <img src='./images/bar_blue.png' width='10' height='10'> / "._QXZ("CALLS")." <img src='./images/bar.png' width='10' height='10'></th></tr>";
|
|
|
|
|
|
$i=0;
|
|
while ($i < $TOTintervals)
|
|
{
|
|
$char_counter=0;
|
|
### BEGIN HOLD TIME TOTALS GRAPH ###
|
|
$Ghour_count = $qrtCALLS[$i];
|
|
if ($Ghour_count > 0) {$no_lines_yet=0;}
|
|
|
|
$Gavg_hold = $qrtQUEUEavg[$i];
|
|
if ($Gavg_hold < 1)
|
|
{
|
|
if ($i < 0)
|
|
{
|
|
$do_nothing=1;
|
|
}
|
|
else
|
|
{
|
|
$TOT_lines++;
|
|
$qrtQUEUEavg[$i] = sprintf("%5s", $qrtQUEUEavg[$i]);
|
|
$qrtQUEUEmax[$i] = sprintf("%5s", $qrtQUEUEmax[$i]);
|
|
$ASCII_text.="|$HMdisplay[$i]|";
|
|
$CSV_text1.="\"$HMdisplay[$i]\",";
|
|
# $k=0; while ($k <= 22) {$ASCII_text.=" "; $k++;}
|
|
# $ASCII_text.="| $qrtQUEUEavg[$i] | $qrtQUEUEmax[$i] |";
|
|
}
|
|
}
|
|
else
|
|
{
|
|
$TOT_lines++;
|
|
$no_lines_yet=0;
|
|
$Xavg_hold = ($Gavg_hold * $hold_multiplier);
|
|
$Yavg_hold = (19 - $Xavg_hold);
|
|
|
|
$qrtQUEUEavg[$i] = sprintf("%5s", $qrtQUEUEavg[$i]);
|
|
$qrtQUEUEmax[$i] = sprintf("%5s", $qrtQUEUEmax[$i]);
|
|
|
|
# $ASCII_text.="|$HMdisplay[$i]|<SPAN class=\"orange\">";
|
|
$ASCII_text.="|$HMdisplay[$i]|";
|
|
$CSV_text1.="\"$HMdisplay[$i]\",\"\"";
|
|
# $k=0; while ($k <= $Xavg_hold) {$ASCII_text.="*"; $k++; $char_counter++;}
|
|
# if ($char_counter >= 22) {$ASCII_text.="H</SPAN>"; $char_counter++;}
|
|
# else {$ASCII_text.="*H</SPAN>"; $char_counter++; $char_counter++;}
|
|
# $k=0; while ($k <= $Yavg_hold) {$ASCII_text.=" "; $k++; $char_counter++;}
|
|
# while ($char_counter <= 22) {$ASCII_text.=" "; $char_counter++;}
|
|
# $ASCII_text.="| $qrtQUEUEavg[$i] | $qrtQUEUEmax[$i] |";
|
|
}
|
|
### END HOLD TIME TOTALS GRAPH ###
|
|
|
|
$char_counter=0;
|
|
### BEGIN CALLS TOTALS GRAPH ###
|
|
$Ghour_count = $qrtCALLS[$i];
|
|
if ($Ghour_count < 1)
|
|
{
|
|
if ($i < 0)
|
|
{
|
|
$do_nothing=1;
|
|
}
|
|
else
|
|
{
|
|
if ($qrtCALLS[$i] < 1) {$qrtCALLS[$i]='';}
|
|
$qrtCALLS[$i] = sprintf("%5s", $qrtCALLS[$i]);
|
|
# $ASCII_text.=" |";
|
|
$k=0; while ($k <= 72) {$ASCII_text.=" "; $k++;}
|
|
$ASCII_text.="| $qrtCALLS[$i] |\n";
|
|
$CSV_text1.="\"0\"\n";
|
|
}
|
|
}
|
|
else
|
|
{
|
|
$no_lines_yet=0;
|
|
$Xhour_count = ($Ghour_count * $hour_multiplier);
|
|
$Yhour_count = (69 - $Xhour_count);
|
|
|
|
$Gdrop_count = $qrtDROPS[$i];
|
|
if ($Gdrop_count < 1)
|
|
{
|
|
if ($qrtCALLS[$i] < 1) {$qrtCALLS[$i]='';}
|
|
$qrtCALLS[$i] = sprintf("%5s", $qrtCALLS[$i]);
|
|
|
|
$ASCII_text.="<SPAN class=\"green\">";
|
|
$k=0; while ($k <= $Xhour_count) {$ASCII_text.="*"; $k++; $char_counter++;}
|
|
if ($char_counter > 71) {$ASCII_text.="C</SPAN>"; $char_counter++;}
|
|
else {$ASCII_text.="*C</SPAN>"; $char_counter++; $char_counter++;}
|
|
$k=0; while ($k <= $Yhour_count) {$ASCII_text.=" "; $k++; $char_counter++;}
|
|
while ($char_counter <= 72) {$ASCII_text.=" "; $char_counter++;}
|
|
$ASCII_text.="| $qrtCALLS[$i] |\n";
|
|
$CSV_text1.="\"$qrtCALLS[$i]\"\n";
|
|
}
|
|
else
|
|
{
|
|
$Xdrop_count = ($Gdrop_count * $hour_multiplier);
|
|
|
|
# if ($Xdrop_count >= $Xhour_count) {$Xdrop_count = ($Xdrop_count - 1);}
|
|
|
|
$XXhour_count = ( ($Xhour_count - $Xdrop_count) - 1 );
|
|
|
|
if ($qrtCALLS[$i] < 1) {$qrtCALLS[$i]='';}
|
|
$qrtCALLS[$i] = sprintf("%5s", $qrtCALLS[$i]);
|
|
$qrtDROPS[$i] = sprintf("%5s", $qrtDROPS[$i]);
|
|
|
|
$ASCII_text.="<SPAN class=\"red\">";
|
|
$k=0; while ($k <= $Xdrop_count) {$ASCII_text.=">"; $k++; $char_counter++;}
|
|
$ASCII_text.="D</SPAN><SPAN class=\"green\">"; $char_counter++;
|
|
$k=0; while ($k <= $XXhour_count) {$ASCII_text.="*"; $k++; $char_counter++;}
|
|
$ASCII_text.="C</SPAN>"; $char_counter++;
|
|
$k=0; while ($k <= $Yhour_count) {$ASCII_text.=" "; $k++; $char_counter++;}
|
|
while ($char_counter <= 72) {$ASCII_text.=" "; $char_counter++;}
|
|
|
|
$ASCII_text.="| $qrtCALLS[$i] |\n";
|
|
$CSV_text1.="\"$qrtCALLS[$i]\"\n";
|
|
}
|
|
}
|
|
### END CALLS TOTALS GRAPH ###
|
|
$graph_stats[$i][0]=$HMdisplay[$i];
|
|
$graph_stats[$i][1]=trim($qrtCALLS[$i]);
|
|
$graph_stats[$i][2]=trim($qrtDROPS[$i]);
|
|
if (trim($qrtCALLS[$i])>$max_calls) {$max_calls=$qrtCALLS[$i];}
|
|
$i++;
|
|
}
|
|
|
|
|
|
$totQUEUEavgRAW = MathZDC($totCALLS, $totQUEUEsec);
|
|
$totQUEUEavg = sprintf("%5s", $totQUEUEavg);
|
|
while (strlen($totQUEUEavg)>5) {$totQUEUEavg = preg_replace('/.$/', '', $totQUEUEavg);}
|
|
$totQUEUEmax = sprintf("%5s", $totQUEUEmax);
|
|
while (strlen($totQUEUEmax)>5) {$totQUEUEmax = preg_replace('/.$/', '', $totQUEUEmax);}
|
|
$totDROPS = sprintf("%5s", $totDROPS);
|
|
$totCALLS = sprintf("%5s", $totCALLS);
|
|
|
|
|
|
$ASCII_text.="+-------------+-------------------------------------------------------------------------+-------+\n";
|
|
$ASCII_text.="| "._QXZ("TOTAL",11)." | | $totCALLS |\n";
|
|
$ASCII_text.="+-------------+-------------------------------------------------------------------------+-------+\n";
|
|
|
|
|
|
for ($d=0; $d<count($graph_stats); $d++) {
|
|
$graph_stats[$d][0]=preg_replace('/\s/', "", $graph_stats[$d][0]);
|
|
$GRAPH_text.=" <tr><td class='chart_td' width='50'>".$graph_stats[$d][0]."</td><td nowrap class='chart_td value' width='600' valign='bottom'>\n";
|
|
if ($graph_stats[$d][1]>0) {
|
|
$GRAPH_text.="<ul class='overlap_barGraph'><li class=\"p1\" style=\"height: 12px; left: 0px; width: ".round(MathZDC(600*$graph_stats[$d][1], $max_calls))."px\">".$graph_stats[$d][1]."</li>";
|
|
if ($graph_stats[$d][2]>0) {
|
|
$GRAPH_text.="<li class=\"p2\" style=\"height: 12px; left: 0px; width: ".round(MathZDC(600*$graph_stats[$d][2], $max_calls))."px\">".$graph_stats[$d][2]."</li>";
|
|
}
|
|
$GRAPH_text.="</ul>\n";
|
|
} else {
|
|
$GRAPH_text.="0";
|
|
}
|
|
$GRAPH_text.="</td></tr>\n";
|
|
}
|
|
$GRAPH_text.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTALS").":</th><th class='thgraph' scope='col'>".trim($totCALLS)."</th></tr></table>";
|
|
|
|
$JS_text.="</script>";
|
|
|
|
if ($report_display_type=="HTML")
|
|
{
|
|
$MAIN.=$GRAPH_text.$JS_text;
|
|
}
|
|
else
|
|
{
|
|
$MAIN.=$ASCII_text;
|
|
}
|
|
|
|
|
|
$CSV_text1.="\""._QXZ("TOTAL")."\",\"$totCALLS\"\n";
|
|
|
|
$ENDtime = date("U");
|
|
$RUNtime = ($ENDtime - $STARTtime);
|
|
$MAIN.="\n"._QXZ("Run Time").": $RUNtime "._QXZ("seconds")."|$db_source\n";
|
|
$MAIN.="</PRE>\n";
|
|
$MAIN.="</TD></TR></TABLE>\n";
|
|
|
|
$MAIN.="</BODY></HTML>\n";
|
|
}
|
|
|
|
if ($file_download>0) {
|
|
$FILE_TIME = date("Ymd-His");
|
|
$CSVfilename = "AST_DIDstats_$US$FILE_TIME.csv";
|
|
$CSV_var="CSV_text".$file_download;
|
|
$CSV_text=preg_replace('/^ +/', '', $$CSV_var);
|
|
$CSV_text=preg_replace('/\n +,/', ',', $CSV_text);
|
|
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
|
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
|
// We'll be outputting a TXT file
|
|
header('Content-type: application/octet-stream');
|
|
|
|
// It will be called LIST_101_20090209-121212.txt
|
|
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
|
header('Expires: 0');
|
|
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
|
header('Pragma: public');
|
|
ob_clean();
|
|
flush();
|
|
|
|
echo "$CSV_text";
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysqli_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect_mysqli.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
exit;
|
|
} else {
|
|
echo $HEADER;
|
|
require("admin_header.php");
|
|
|
|
|
|
echo $MAIN;
|
|
}
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysqli_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect_mysqli.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
|
|
?>
|