398 lines
13 KiB
PHP
398 lines
13 KiB
PHP
<?php
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# bench_agent_assign.php
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#
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# Copyright (C) 2019 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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# 190815-2242 - First build
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#
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$startMS = microtime();
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$report_name='Bench Agent Assign';
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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$PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
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$ip = getenv("REMOTE_ADDR");
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["group"])) {$group=$_GET["group"];}
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elseif (isset($_POST["group"])) {$group=$_POST["group"];}
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if (isset($_GET["absent_agent"])) {$absent_agent=$_GET["absent_agent"];}
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elseif (isset($_POST["absent_agent"])) {$absent_agent=$_POST["absent_agent"];}
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if (isset($_GET["bench_agent"])) {$bench_agent=$_GET["bench_agent"];}
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elseif (isset($_POST["bench_agent"])) {$bench_agent=$_POST["bench_agent"];}
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if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];}
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elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];}
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if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
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elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active,user_territories_active,enable_languages,language_method FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$webroot_writable = $row[1];
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$SSoutbound_autodial_active = $row[2];
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$user_territories_active = $row[3];
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$SSenable_languages = $row[4];
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$SSlanguage_method = $row[5];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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$absent_agent = preg_replace('/[^-_0-9a-zA-Z]/', '', $absent_agent);
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$bench_agent = preg_replace('/[^-_0-9a-zA-Z]/', '', $bench_agent);
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}
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else
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{
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$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
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$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
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$absent_agent = preg_replace("/'|\"|\\\\|;/","",$absent_agent);
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$bench_agent = preg_replace("/'|\"|\\\\|;/","",$bench_agent);
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}
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$list_id = preg_replace('/[^0-9]/', '', $list_id);
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$group = preg_replace('/[^-_0-9a-zA-Z]/', '', $group);
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$server_ip = preg_replace('/[^-._0-9a-zA-Z]/', '', $server_ip);
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$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$sl_ct = mysqli_num_rows($rslt);
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if ($sl_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VUselected_language = $row[0];
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}
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$auth=0;
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$reports_auth=0;
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$admin_auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'',1,0);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth > 0)
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{
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 8 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$admin_auth=$row[0];
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 8 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$reports_auth=$row[0];
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if ($reports_auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("You are not allowed to assign bench agents");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ( ($reports_auth > 0) and ($admin_auth < 1) )
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{
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$ADD=999999;
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$reports_only_user=1;
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}
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}
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else
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ($auth_message == 'IPBLOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip";
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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$stmt="SELECT modify_leads,user_group from vicidial_users where user='$PHP_AUTH_USER';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGmodify_leads = $row[0];
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$LOGuser_group = $row[1];
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if ($LOGmodify_leads < 1)
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{
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Header ("Content-type: text/html; charset=utf-8");
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echo _QXZ("You do not have permissions to modify leads").": |$PHP_AUTH_USER|\n";
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exit;
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}
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##### BEGIN log visit to the vicidial_report_log table #####
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$LOGip = getenv("REMOTE_ADDR");
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$LOGbrowser = getenv("HTTP_USER_AGENT");
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$LOGscript_name = getenv("SCRIPT_NAME");
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$LOGserver_name = getenv("SERVER_NAME");
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$LOGserver_port = getenv("SERVER_PORT");
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$LOGrequest_uri = getenv("REQUEST_URI");
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$LOGhttp_referer = getenv("HTTP_REFERER");
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$LOGbrowser=preg_replace("/\'|\"|\\\\/","",$LOGbrowser);
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$LOGrequest_uri=preg_replace("/\'|\"|\\\\/","",$LOGrequest_uri);
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$LOGhttp_referer=preg_replace("/\'|\"|\\\\/","",$LOGhttp_referer);
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if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
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else {$LOGserver_port = ":$LOGserver_port";}
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$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
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$LOGhostname = php_uname('n');
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if (strlen($LOGhostname)<1) {$LOGhostname='X';}
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if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
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$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$webserver_id_ct = mysqli_num_rows($rslt);
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if ($webserver_id_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$webserver_id = $row[0];
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}
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else
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{
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##### insert webserver entry
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$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$webserver_id = mysqli_insert_id($link);
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}
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$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name', url='$LOGfull_url', webserver='$webserver_id';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$report_log_id = mysqli_insert_id($link);
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##### END log visit to the vicidial_report_log table #####
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if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
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{
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mysqli_close($link);
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$use_slave_server=1;
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$db_source = 'S';
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require("dbconnect_mysqli.php");
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$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
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}
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if ($db_source == 'S')
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{
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mysqli_close($link);
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$use_slave_server=0;
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$db_source = 'M';
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require("dbconnect_mysqli.php");
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}
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$FILEDATE = date("YmdHis");
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$STARTtime = date("U");
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?>
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<HTML>
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<HEAD>
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<STYLE type="text/css">
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<!--
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.green {color: white; background-color: green}
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.red {color: white; background-color: red}
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.blue {color: white; background-color: blue}
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.purple {color: white; background-color: purple}
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-->
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</STYLE>
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<?php
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echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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echo "<TITLE>"._QXZ("Bench Agent Assign")."</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
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$short_header=1;
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require("admin_header.php");
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if ( (strlen($absent_agent) < 1) or (strlen($bench_agent) < 1) )
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{
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$owner_menu="<option value=\"\">--- "._QXZ("SELECT ABSENT AGENT HERE")." ---</option>\n";
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$list_idSQL='';
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$owners_to_print=0;
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if (strlen($list_id) > 1) {$list_idSQL = "and list_id='$list_id'";}
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$stmt="SELECT owner,count(*) from vicidial_list where owner!='' $list_idSQL group by owner order by owner;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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if ($rslt) {$owners_to_print = mysqli_num_rows($rslt);}
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$i=0;
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while ($i < $owners_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$owners[$i] = $row[0];
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$owners_count[$i] = $row[1];
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$i++;
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}
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$i=0;
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while ($i < $owners_to_print)
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{
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$users_to_print=0;
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$stmt="SELECT user,full_name from vicidial_users where user='$owners[$i]';";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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if ($rslt) {$users_to_print = mysqli_num_rows($rslt);}
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if ($users_to_print > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$owners_name[$i] = $row[1];
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}
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$owner_menu .= "<option value=\"$owners[$i]\">$owners[$i] - $owners_name[$i] - $owners_count[$i]</option>\n";
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$i++;
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}
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$bench_menu="<option value=\"\">--- "._QXZ("SELECT BENCH AGENT HERE")." ---</option>\n";
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$benches_to_print=0;
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$stmt="SELECT user,full_name from vicidial_users where active='Y' order by user;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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if ($rslt) {$benches_to_print = mysqli_num_rows($rslt);}
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$j=0;
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while ($j < $benches_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$users[$j] = $row[0];
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$users_name[$j] = $row[1];
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$bench_menu .= "<option value=\"$users[$j]\">$users[$j] - $users_name[$j]</option>\n";
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$j++;
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}
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echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
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echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET>\n";
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echo _QXZ("Absent Agent").": <SELECT SIZE=1 NAME=absent_agent>\n";
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echo "$owner_menu";
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echo "</SELECT>\n";
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echo " \n";
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echo _QXZ("Bench Agent").": <SELECT SIZE=1 NAME=bench_agent>\n";
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echo "$bench_menu";
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echo "</SELECT>\n";
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echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'>\n";
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echo "</FORM>\n\n";
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echo "<PRE><FONT SIZE=2>\n\n";
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echo "\n\n";
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echo _QXZ("PLEASE SELECT AN ABSENT AGENT AND A BENCH AGENT AND CLICK SUBMIT")."\n";
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}
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else
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{
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echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
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echo _QXZ("ABSENT AGENT").": $absent_agent \n";
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echo _QXZ("BENCH AGENT").": $bench_agent \n";
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$leads_to_print=0;
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if (strlen($list_id) > 1) {$list_idSQL = "and list_id='$list_id'";}
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$stmt="SELECT lead_id from vicidial_list where owner='$absent_agent' $list_idSQL order by lead_id;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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if ($rslt) {$leads_to_print = mysqli_num_rows($rslt);}
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$j=0;
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while ($j < $leads_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$owner_lead_ids[$j] = $row[0];
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$j++;
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}
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$LOGaffected_rows=0;
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$UPDATEaffected_rows=0;
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$j=0;
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while ($j < $leads_to_print)
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{
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$stmt="UPDATE vicidial_list set owner='$bench_agent' where lead_id='$owner_lead_ids[$j]';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$tempUPDATEaffected_rows = mysqli_affected_rows($link);
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if ($DB) {echo "$tempUPDATEaffected_rows|$stmt|\n";}
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if ($tempUPDATEaffected_rows > 0)
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{
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$UPDATEaffected_rows = ($UPDATEaffected_rows + $tempUPDATEaffected_rows);
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$stmt="INSERT INTO vicidial_bench_agent_log set lead_id='$owner_lead_ids[$j]', bench_date='$NOW_TIME', absent_agent='$absent_agent', bench_agent='$bench_agent', user='$PHP_AUTH_USER';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$LOGaffected_rows = ($LOGaffected_rows + mysqli_affected_rows($link));
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if ($DB) {echo "$LOGaffected_rows|$stmt|\n";}
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}
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$j++;
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}
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if ($UPDATEaffected_rows > 0)
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{
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### LOG INSERTION Admin Log Table ###
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$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$PHP_AUTH_USER', ip_address='$ip', event_section='USERS', event_type='MODIFY', record_id='$absent_agent', event_code='ADMIN BENCH AGENT MODIFY', event_sql=\"\", event_notes='absent agent: $absent_agent bench_agent: $bench_agent leads updated: $UPDATEaffected_rows';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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}
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echo _QXZ("Process complete, records updated").": $UPDATEaffected_rows <br>\n";
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echo "<a href=\"$PHP_SELF\">"._QXZ("Click here to go back to the bench agent assign screen")."</a> <br>\n";
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}
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$endMS = microtime();
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$startMSary = explode(" ",$startMS);
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$endMSary = explode(" ",$endMS);
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$runS = ($endMSary[0] - $startMSary[0]);
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$runM = ($endMSary[1] - $startMSary[1]);
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$TOTALrun = ($runS + $runM);
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$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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?>
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</PRE>
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</TD></TR></TABLE>
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</BODY></HTML>
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