369 lines
11 KiB
Perl
369 lines
11 KiB
Perl
#!/usr/bin/perl
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#
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# VD_amd.agi version 0.3
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#
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# NOTE: This script is only needed with app_amd enabled systems
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#
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# runs after a call goes through AMD in extensions.conf to send the call on to
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# it's proper destination
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#
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# You need to put lines similar to those below in your extensions.conf file:
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#
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# ; VICIDIAL_auto_dialer transfer script AMD with Load Balanced:
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# exten => 8369,1,AGI(call_log.agi,${EXTEN})
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# exten => 8369,2,(AMD),AMD
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# exten => 8369,3,AGI(VD_amd.agi,${EXTEN})
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# exten => 8369,4,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
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# exten => 8369,5,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
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# exten => 8369,6,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
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# exten => 8369,7,Hangup
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#
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#
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# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
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#
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# changes:
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# 60206-1434 first build
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# 60207-1205 added database records entries/modifications
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# 60207-1507 added ability to send AMs to campaign-defined message to leave
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$V = 0; # set to 1 for verbose mode
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$M = 0; # set to 1 for 2 line messages mode
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$A = 1; # set to 1 for AMD output messages mode
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$AMD_LOG = 1; # set to 1 for logfile
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### Make sure this file is in a path or put the absolute path to it
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require("/home/cron/AST_SERVER_conf.pl"); # local configuration file
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use Net::MySQL;
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use Asterisk::AGI;
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$AGI = new Asterisk::AGI;
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($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
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$year = ($year + 1900);
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$mon++;
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if ($mon < 10) {$mon = "0$mon";}
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if ($mday < 10) {$mday = "0$mday";}
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if ($hour < 10) {$Fhour = "0$hour";}
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if ($min < 10) {$min = "0$min";}
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if ($sec < 10) {$sec = "0$sec";}
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$now_date_epoch = time();
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$now_date = "$year-$mon-$mday $hour:$min:$sec";
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$start_time=$now_date;
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$CIDdate = "$mon$mday$hour$min$sec";
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$tsSQLdate = "$year$mon$mday$hour$min$sec";
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$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
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$SQLdateBEGIN = $SQLdate;
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### begin parsing run-time options ###
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if (length($ARGV[0])>1)
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{
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if ($V) {print STDERR "Perl Environment Dump:\n";}
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$i=0;
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while ($#ARGV >= $i)
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{
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$args = "$args $ARGV[$i]";
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if ($V) {print STDERR "$i|$ARGV[$i]|\n";}
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$i++;
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}
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if ($args =~ /--help/i)
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{
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print "allowed run time options:\n [-q] = quiet\n [-t] = test\n [-debug] = verbose debug messages\n\n";
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}
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else
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{
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if ($args =~ /-V/i)
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{
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$V=1;
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}
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if ($args =~ /-debug/i)
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{
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$DG=1;
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}
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if ($args =~ /-dbAVS/i)
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{
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$DGA=1;
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}
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if ($args =~ /-q/i)
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{
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$q=1;
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$Q=1;
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}
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if ($args =~ /-t/i)
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{
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$TEST=1;
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$T=1;
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}
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}
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}
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else
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{
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if ($V) {print "no command line options set\n";}
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}
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$|=1;
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while(<STDIN>)
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{
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chomp;
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last unless length($_);
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if ($V)
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{
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if (/^agi_(\w+)\:\s+(.*)$/)
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{
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$AGI{$1} = $2;
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}
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}
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if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
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if (/^agi_priority\:\s+(.*)$/) {$priority = $1;}
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if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
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if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
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if (/^agi_type\:\s+(.*)$/) {$type = $1;}
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if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1; $calleridnum = $callerid;}
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if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
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}
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if ( (length($callerid)>20) && ($callerid =~ /\"\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S/) )
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{
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$callerid =~ s/^\"//gi;
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$callerid =~ s/\".*$//gi;
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# ### set the callerid to the ACQS value(calleridname)
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# print "SET CALLERID $callerid\n";
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# checkresult($result);
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# print STDERR "callerID changed: $callerid\n";
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}
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if ( (
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(length($calleridname)>5) && ( (!$callerid) or ($callerid =~ /unknown|private|00000000/i) or ($callerid =~ /5551212/) )
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) or ( (length($calleridname)>17) && ($calleridname =~ /\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/) ) )
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{
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$callerid = $calleridname;
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# ### set the callerid to the ACQS value(calleridname)
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# print "SET CALLERID $callerid\n";
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# checkresult($result);
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# print STDERR "callerID changed: $callerid\n";
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}
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if ($V)
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{
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if ($V) {print STDERR "AGI Environment Dump:\n";}
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foreach $i (sort keys %AGI) {
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if ($V) {print STDERR " -- $i = $AGI{$i}\n";}
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}
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}
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$VDADcampaign='';
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$VDADphone='';
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$VDADphone_code='';
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if ($V) {print STDERR "AGI Environment Dump: |$unique_id|$channel|$extension|$type|$callerid|$calleridname|$priority|\n";}
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$callerid =~ s/\"//gi;
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$CIDlead_id = $callerid;
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$CIDlead_id = substr($CIDlead_id, 11, 9);
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$CIDlead_id = ($CIDlead_id + 0);
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$VD_lead_id = $CIDlead_id;
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if ($V) {print STDERR "\nVD_amd : $callerid $channel $priority\n";}
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if ($M) {print STDERR "+++++ VD amd START : |$unique_id|$channel|$extension|$type|$callerid|$CIDlead_id|$now_date|$AST_ver|$priority|$calleridname|\n";}
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if ( ($channel =~ /Local/i) && ($AST_ver !~ /^1\.0\.8|^1\.0\.9/) )
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{
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if ($M) {print STDERR "+++++ VDAD START LOCAL CHANNEL: EXITING- $priority\n";}
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if ($priority > 2) {sleep(1);}
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exit;
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}
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$AMDSTATUS = $AGI->get_variable(AMDSTATUS);
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$AMDCAUSE = $AGI->get_variable(AMDCAUSE);
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if ($A) {print STDERR "AAAAA AMD results: |$AMDSTATUS|$AMDCAUSE|\n";}
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# AAAAA AMD results: |AMD_PERSON|AMD_HUMAN-300-300|
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# AAAAA AMD results: |AMD_MACHINE|AMD_LONGGREETING-1500-1500|
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if ($AMD_LOG)
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{
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open(Lout, ">>/home/cron/AMD_log.txt")
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|| die "Can't open /home/cron/AMD_log.txt: $!\n";
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print Lout "$now_date|$VD_lead_id| |$AMDSTATUS|$AMDCAUSE|$calleridnum|\n";
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close(Lout);
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}
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##################################################################################
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########## AMD says it's a person so exit and go on to transfer scripts ##########
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if ($AMDSTATUS =~ /PERSON|NOTSURE|HANGUP/)
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{
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if ($A) {print STDERR " AMD exiting\n";}
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exit;
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}
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else
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{
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################################################################################
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########## AMD says it's a machine so modify statuses and hangup call ##########
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########## something will go here later for leaving a message on AMs ##########
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if (!$DB_port) {$DB_port='3306';}
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my $dbhA = Net::MySQL->new(hostname=>"$DB_server", database=>"$DB_database", user=>"$DB_user", password=>"$DB_pass", port => "$DB_port") or die "Couldn't connect to database: $DB_server - $DB_database\n";
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########## FIND ext_context from the servers table ##########
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$stmtA = "SELECT ext_context FROM servers where server_ip = '$server_ip';";
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$dbhA->query("$stmtA");
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if ($dbhA->has_selected_record)
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{
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$iter=$dbhA->create_record_iterator;
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while ( $record = $iter->each)
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{
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$DBext_context = "$record->[1]";
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if ($DBext_context) {$ext_context = $DBext_context;}
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}
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}
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########## FIND vicidial_auto_calls record ##########
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$stmtA = "SELECT campaign_id,phone_code,phone_number FROM vicidial_auto_calls where callerid='$callerid' order by auto_call_id desc limit 1;";
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if($M){print STDERR "\n\n|$stmtA|\n";}
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$dbhA->query("$stmtA");
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if ($dbhA->has_selected_record)
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{
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$iter=$dbhA->create_record_iterator;
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while ( $record = $iter->each)
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{
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$VD_campaign_id = "$record->[0]";
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$VD_phone_code = "$record->[1]";
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$VD_phone_number = "$record->[2]";
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}
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}
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########## UPDATE vicidial_list ##########
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$stmtA = "UPDATE vicidial_list set status='A' where lead_id = '$VD_lead_id';";
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if($M){print STDERR "\n\n|$stmtA|\n";}
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$dbhA->query("$stmtA");
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my $affected_rows = $dbhA->get_affected_rows_length;
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if ($M) {print STDERR "-- VDAD vicidial_list update: |$affected_rows|$VD_lead_id\n";}
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########## DELETE vicidial_auto_calls entry ##########
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$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' order by auto_call_id desc limit 1;";
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$dbhA->query("$stmtA");
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my $affected_rows = $dbhA->get_affected_rows_length;
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if ($M) {print STDERR "-- VDAC record deleted: |$affected_rows| |$VD_lead_id|$uniqueid|$VD_callerid|$server_ip\n";}
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########## FIND AND UPDATE vicidial_log ##########
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$stmtA = "SELECT start_epoch FROM vicidial_log where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
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if($M){print STDERR "\n\n|$stmtA|\n";}
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$dbhA->query("$stmtA");
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$epc_countCUSTDATA=0;
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if ($dbhA->has_selected_record)
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{
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$iter=$dbhA->create_record_iterator;
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while ( $record = $iter->each)
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{
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$VD_start_epoch = "$record->[0]";
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$epc_countCUSTDATA++;
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}
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}
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if (!$epc_countCUSTDATA)
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{
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if($M){print STDERR "\nVD amd: no VDL record found: $uniqueid $calleridname $VD_lead_id $uniqueid\n";}
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$end_epoch = ($now_date_epoch + 3);
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$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed,length_in_sec,end_epoch) values('$uniqueid','$VD_lead_id','$VD_campaign_id','$now_date','$now_date_epoch','A','$VD_phone_code','$VD_phone_number','VDAD','N','3','$end_epoch')";
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if($M){print STDERR "\n|$stmtA|\n";}
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$dbhA->query($stmtA);
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}
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else
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{
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$VD_seconds = ($now_date_epoch - $VD_start_epoch);
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$stmtA = "UPDATE vicidial_log set status='A',end_epoch='$now_date_epoch',length_in_sec='$VD_seconds' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
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if($M){print STDERR "\n\n|$stmtA|\n";}
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$dbhA->query("$stmtA");
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my $affected_rows = $dbhA->get_affected_rows_length;
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if ($M) {print STDERR "-- VDAD vicidial_log update: |$affected_rows|$uniqueid|\n";}
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}
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### Grab vmail forward message values from the database
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$stmtA = "SELECT am_message_exten,amd_send_to_vmx FROM vicidial_campaigns where campaign_id = '$VD_campaign_id';";
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if($M){print STDERR "\n\n|$stmtA|\n";}
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$dbhA->query("$stmtA");
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if ($dbhA->has_selected_record)
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{
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$iter=$dbhA->create_record_iterator;
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while ( $record = $iter->each)
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{
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$DB_am_message_exten = "$record->[0]";
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$DB_amd_send_to_vmx = "$record->[1]";
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}
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}
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if ($M) {print STDERR "-- AMD campaign values: |$VD_campaign_id|$DB_am_message_exten|$DB_amd_send_to_vmx|\n";}
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if ( ($DB_amd_send_to_vmx =~ /Y/) && (length($DB_am_message_exten) > 0) )
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{
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$stmtA = "UPDATE vicidial_log set status='AM' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
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if($M){print STDERR "\n\n|$stmtA|\n";}
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$dbhA->query("$stmtA");
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my $affected_rows = $dbhA->get_affected_rows_length;
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if ($M) {print STDERR "-- VDAD vicidial_log AM update: |$affected_rows|$uniqueid|\n";}
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$stmtA = "UPDATE vicidial_list set status='AM' where lead_id='$VD_lead_id';";
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if($M){print STDERR "\n\n|$stmtA|\n";}
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$dbhA->query("$stmtA");
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my $affected_rows = $dbhA->get_affected_rows_length;
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if ($M) {print STDERR "-- VDAD vicidial_list AM update: |$affected_rows|$uniqueid|\n";}
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print STDERR "\nexiting the AMD app, transferring call to $DB_am_message_exten";
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print "SET CONTEXT $ext_context\n";
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checkresult($result);
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print "SET EXTENSION $DB_am_message_exten\n";
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checkresult($result);
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print "SET PRIORITY 1\n";
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checkresult($result);
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exit;
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}
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$dbhA->close;
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$AGI->hangup($channel);
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exit;
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}
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exit;
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sub checkresult {
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my ($res) = @_;
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my $retval;
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$tests++;
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chomp $res;
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if ($res =~ /^200/) {
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$res =~ /result=(-?\d+)/;
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if (!length($1)) {
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# print STDERR "FAIL ($res)\n";
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$fail++;
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} else {
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# print STDERR "PASS ($1)\n";
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$pass++;
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}
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} else {
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# print STDERR "FAIL (unexpected result '$res')\n";
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$fail++;
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}
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}
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