mattf
0820807d85
Added PHP_error_reporting_OVERRIDE options for each web directory git-svn-id: svn://192.168.202.10@3863 3d104415-ff17-0410-8863-d5cf3c621b8a
763 lines
27 KiB
PHP
763 lines
27 KiB
PHP
<?php
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# AST_3way_press_log_report.php
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#
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# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 231228-2204 - First build
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# 240108-1556 - Added channel/server display
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# 240114-1018 - Added Agent Gone summary stat
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# 240801-1130 - Code updates for PHP8 compatibility
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#
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$startMS = microtime();
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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$PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
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if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
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elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
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if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
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elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}
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if (isset($_GET["group"])) {$group=$_GET["group"];}
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elseif (isset($_POST["group"])) {$group=$_POST["group"];}
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if (isset($_GET["user"])) {$user=$_GET["user"];}
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elseif (isset($_POST["user"])) {$user=$_POST["user"];}
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if (isset($_GET["phone_number"])) {$phone_number=$_GET["phone_number"];}
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elseif (isset($_POST["phone_number"])) {$phone_number=$_POST["phone_number"];}
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if (isset($_GET["stage"])) {$stage=$_GET["stage"];}
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elseif (isset($_POST["stage"])) {$stage=$_POST["stage"];}
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if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
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elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search_archived_data"];}
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elseif (isset($_POST["search_archived_data"])) {$search_archived_data=$_POST["search_archived_data"];}
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$MT=array();
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$MT[0]='';
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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$start_screen=0;
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if (!is_array($group)) {$group = array();}
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if (!isset($query_date)) {$query_date = $NOW_DATE; $start_screen=1;}
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if (!isset($end_date)) {$end_date = $NOW_DATE;}
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$DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
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$report_name = '3-Way Press Log Report';
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$db_source = 'M';
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,report_default_format,allow_web_debug FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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#if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$outbound_autodial_active = $row[1];
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$slave_db_server = $row[2];
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$reports_use_slave_db = $row[3];
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$SSenable_languages = $row[4];
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$SSlanguage_method = $row[5];
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$SSreport_default_format = $row[6];
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$SSallow_web_debug = $row[7];
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}
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if ($SSallow_web_debug < 1) {$DB=0;}
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##### END SETTINGS LOOKUP #####
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###########################################
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### ARCHIVED DATA CHECK CONFIGURATION
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$archives_available="N";
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$log_tables_array=array("vicidial_3way_press_log");
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for ($t=0; $t<count($log_tables_array); $t++)
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{
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$table_name=$log_tables_array[$t];
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$archive_table_name=use_archive_table($table_name);
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if ($archive_table_name!=$table_name) {$archives_available="Y";}
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}
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if ($search_archived_data)
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{
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$vicidial_3way_press_log_table=use_archive_table("vicidial_3way_press_log");
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}
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else
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{
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$vicidial_3way_press_log_table="vicidial_3way_press_log";
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}
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#############
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$query_date = preg_replace('/[^- \:\_0-9a-zA-Z]/',"",$query_date);
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$end_date = preg_replace('/[^- \:\_0-9a-zA-Z]/',"",$end_date);
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$file_download = preg_replace('/[^-_0-9a-zA-Z]/', '', $file_download);
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$search_archived_data = preg_replace('/[^-_0-9a-zA-Z]/', '', $search_archived_data);
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$submit = preg_replace('/[^-_0-9a-zA-Z]/', '', $submit);
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$SUBMIT = preg_replace('/[^-_0-9a-zA-Z]/', '', $SUBMIT);
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$stage = preg_replace('/[^-_0-9a-zA-Z]/', '', $stage);
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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$group = preg_replace('/[^-_0-9a-zA-Z]/','',$group);
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$phone_number = preg_replace('/[^-_0-9a-zA-Z]/', '', $phone_number);
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$user = preg_replace('/[^-_0-9a-zA-Z]/', '', $user);
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}
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else
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_PW);
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$group = preg_replace('/[^-_0-9\p{L}]/u','',$group);
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$phone_number = preg_replace('/[^-_0-9\p{L}]/u', '', $phone_number);
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$user = preg_replace('/[^-_0-9\p{L}]/u', '', $user);
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}
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$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$sl_ct = mysqli_num_rows($rslt);
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if ($sl_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VUselected_language = $row[0];
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}
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$auth=0;
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$reports_auth=0;
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$admin_auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1,0);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth > 0)
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{
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$admin_auth=$row[0];
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$reports_auth=$row[0];
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if ($reports_auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ( ($reports_auth > 0) and ($admin_auth < 1) )
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{
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$ADD=999999;
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$reports_only_user=1;
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}
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}
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else
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ($auth_message == 'IPBLOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip";
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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##### BEGIN log visit to the vicidial_report_log table #####
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$LOGip = getenv("REMOTE_ADDR");
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$LOGbrowser = getenv("HTTP_USER_AGENT");
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$LOGscript_name = getenv("SCRIPT_NAME");
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$LOGserver_name = getenv("SERVER_NAME");
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$LOGserver_port = getenv("SERVER_PORT");
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$LOGrequest_uri = getenv("REQUEST_URI");
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$LOGhttp_referer = getenv("HTTP_REFERER");
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$LOGbrowser=preg_replace("/<|>|\'|\"|\\\\/","",$LOGbrowser);
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$LOGrequest_uri=preg_replace("/<|>|\'|\"|\\\\/","",$LOGrequest_uri);
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$LOGhttp_referer=preg_replace("/<|>|\'|\"|\\\\/","",$LOGhttp_referer);
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if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
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else {$LOGserver_port = ":$LOGserver_port";}
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$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
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$LOGhostname = php_uname('n');
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if (strlen($LOGhostname)<1) {$LOGhostname='X';}
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if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
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$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$webserver_id_ct = mysqli_num_rows($rslt);
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if ($webserver_id_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$webserver_id = $row[0];
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}
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else
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{
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##### insert webserver entry
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$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$webserver_id = mysqli_insert_id($link);
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}
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$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$query_date, $end_date, $phone_number, $file_download|', url='$LOGfull_url', webserver='$webserver_id';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$report_log_id = mysqli_insert_id($link);
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##### END log visit to the vicidial_report_log table #####
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if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
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{
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mysqli_close($link);
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$use_slave_server=1;
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$db_source = 'S';
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require("dbconnect_mysqli.php");
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echo "<!-- Using slave server $slave_db_server $db_source -->\n";
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}
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$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGuser_group = $row[0];
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$stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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$LOGallowed_reports = $row[1];
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$LOGadmin_viewable_groups = $row[2];
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$LOGadmin_viewable_call_times = $row[3];
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if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo _QXZ("You are not allowed to view this report").": |$PHP_AUTH_USER|$report_name|\n";
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exit;
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}
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$LOGallowed_campaignsSQL='';
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$whereLOGallowed_campaignsSQL='';
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if ( (!preg_match('/\-ALL/i', $LOGallowed_campaigns)) )
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{
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$rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns);
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$rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL);
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$LOGallowed_campaignsSQL = "and campaign_id IN('$rawLOGallowed_campaignsSQL')";
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$whereLOGallowed_campaignsSQL = "where campaign_id IN('$rawLOGallowed_campaignsSQL')";
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}
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$regexLOGallowed_campaigns = " $LOGallowed_campaigns ";
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$LOGadmin_viewable_groupsSQL='';
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$vuLOGadmin_viewable_groupsSQL='';
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$whereLOGadmin_viewable_groupsSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) )
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{
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups);
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL);
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$LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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$whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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$vuLOGadmin_viewable_groupsSQL = "and vicidial_users.user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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}
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$LOGadmin_viewable_call_timesSQL='';
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$whereLOGadmin_viewable_call_timesSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i', $LOGadmin_viewable_call_times)) and (strlen($LOGadmin_viewable_call_times) > 3) )
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{
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ -/",'',$LOGadmin_viewable_call_times);
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_call_timesSQL);
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$LOGadmin_viewable_call_timesSQL = "and call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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$whereLOGadmin_viewable_call_timesSQL = "where call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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}
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$stmt="select user_group from vicidial_user_groups $whereLOGadmin_viewable_groupsSQL order by user_group;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$user_groups_to_print = mysqli_num_rows($rslt);
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$i=0;
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$user_groups=array();
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while ($i < $user_groups_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$user_groups[$i] =$row[0];
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$i++;
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}
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$user_group_SQL = "and user_group IN('".implode("', '", $user_groups)."')";
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if (preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) {$user_group_SQL='';}
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$stmt="SELECT user,full_name,user_group from vicidial_users where active IN('Y','N') $user_group_SQL order by user;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$users_to_print = mysqli_num_rows($rslt);
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$i=0;
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$USERusers=array();
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$USERfull_names=array();
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$USERuser_groups=array();
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while ($i < $users_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$USERusers[$i] = $row[0];
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$USERfull_names[$i] = $row[1];
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$USERuser_groups[$i] = $row[2];
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$i++;
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}
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$LINKbase = "$PHP_SELF?query_date=$query_date&end_date=$end_date&phone_number=$phone_number&DB=$DB&user=$user$groupQS&search_archived_data=$search_archived_data";
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$NWB = "<IMG SRC=\"help.png\" onClick=\"FillAndShowHelpDiv(event, '";
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$NWE = "')\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP>";
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if ($file_download < 1)
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{
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?>
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<HTML>
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<HEAD>
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<STYLE type="text/css">
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<!--
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.yellow {color: white; background-color: yellow}
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.red {color: white; background-color: red}
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.blue {color: white; background-color: blue}
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.purple {color: white; background-color: purple}
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-->
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</STYLE>
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<?php
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echo "<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
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echo "<link rel=\"stylesheet\" type=\"text/css\" href=\"vicidial_stylesheet.php\">\n";
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echo "<script language=\"JavaScript\" src=\"help.js\"></script>\n";
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echo "<link rel=\"stylesheet\" href=\"calendar.css\">\n";
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echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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echo "<TITLE>"._QXZ("$report_name")."</TITLE></HEAD><BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
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echo "<div id='HelpDisplayDiv' class='help_info' style='display:none;z-index:21;'></div>";
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echo "<span style=\"position:absolute;left:0px;top:0px;z-index:20;\" id=admin_header>";
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$short_header=1;
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require("admin_header.php");
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echo "</span>\n";
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echo "<span style=\"position:absolute;left:3px;top:30px;z-index:19;\" id=agent_status_stats>\n";
|
|
echo "<b>"._QXZ("$report_name")."</b> $NWB#3way_press_log$NWE\n";
|
|
echo "<PRE><FONT SIZE=2>";
|
|
}
|
|
|
|
if ($start_screen > 0)
|
|
{
|
|
echo "";
|
|
echo _QXZ("PLEASE SELECT A DATE RANGE BELOW AND CLICK SUBMIT")."\n";
|
|
echo " "._QXZ("NOTE: user and phone number are optional")."\n";
|
|
}
|
|
|
|
else
|
|
{
|
|
if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
|
|
if (strlen($time_END) < 6) {$time_END = "23:59:59";}
|
|
|
|
$query_date_BEGIN = "$query_date $time_BEGIN";
|
|
$query_date_END = "$end_date $time_END";
|
|
|
|
if ($file_download < 1)
|
|
{
|
|
$ASCII_text.=_QXZ("3-Way Press Agent Report",24).": $user $NOW_TIME ($db_source)\n";
|
|
$ASCII_text.=_QXZ("Time range").": $query_date_BEGIN "._QXZ("to")." $query_date_END\n\n";
|
|
}
|
|
else
|
|
{
|
|
$file_output .= _QXZ("3-Way Press Agent Report",24).": $user $NOW_TIME ($db_source)\n";
|
|
$file_output .= _QXZ("Time range").": $query_date_BEGIN "._QXZ("to")." $query_date_END\n\n";
|
|
}
|
|
|
|
$statuses='-';
|
|
$statusesTXT='';
|
|
$statusesHEAD='';
|
|
$statusesHTML='';
|
|
$statusesFILE='';
|
|
$statusesARY=array();
|
|
$statusesARY[0]='';
|
|
$j=0;
|
|
$dates='-';
|
|
$date=array();
|
|
$calls=array();
|
|
$status=array();
|
|
$datesARY=array();
|
|
$datesARY[0]='';
|
|
$date_namesARY=array();
|
|
$date_namesARY[0]='';
|
|
$k=0;
|
|
|
|
$user_SQL='';
|
|
if (strlen($user) > 0) {$user_SQL = "and user='$user'";}
|
|
$phone_number_SQL='';
|
|
if (strlen($phone_number) > 0) {$phone_number_SQL = "and phone_number='$phone_number'";}
|
|
|
|
$Rcall_date=array();
|
|
$Ruser=array();
|
|
$Rfull_name=array();
|
|
$Rlead_id=array();
|
|
$Rphone_number=array();
|
|
$Routbound_cid=array();
|
|
$Rchannel=array();
|
|
$Rserver_ip=array();
|
|
$Rresult=array();
|
|
$Rtransfer=array();
|
|
|
|
$TOTtotal=0;
|
|
$TOTanswered=0;
|
|
$TOTaccepted=0;
|
|
$TOTdeclined=0;
|
|
$TOTtooslow=0;
|
|
$TOTdefeated=0;
|
|
$TOTtransfer=0;
|
|
$TOTagentgone=0;
|
|
|
|
$stmt = "SELECT date_format(call_date, '%Y-%m-%d %H:%i:%s') as date,user,lead_id,phone_number,outbound_cid,result,call_channel,server_ip from ".$vicidial_3way_press_log_table." where call_date <= '$query_date_END' and call_date >= '$query_date_BEGIN' $user_SQL $phone_number_SQL order by call_date desc limit 100000";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rows_to_print = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
while ($i < $rows_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$Rcall_date[$i] = $row[0];
|
|
$Ruser[$i] = $row[1];
|
|
$Rfull_name[$i] = _QXZ("-- NOT FOUND --");
|
|
$Rlead_id[$i] = $row[2];
|
|
$Rphone_number[$i] = $row[3];
|
|
$Routbound_cid[$i] = $row[4];
|
|
$Rresult[$i] = $row[5];
|
|
$Rchannel[$i] = $row[6];
|
|
$Rserver_ip[$i] = $row[7];
|
|
$Rtransfer[$i] = 0;
|
|
$i++;
|
|
}
|
|
|
|
$ASCII_text_data='';
|
|
$file_output_data='';
|
|
$i=0;
|
|
while ($i < $rows_to_print)
|
|
{
|
|
$h=0; $name_found=0;
|
|
while ( ($h < $users_to_print) and ($name_found < 1) )
|
|
{
|
|
if ($Ruser[$i] == $USERusers[$h])
|
|
{$Rfull_name[$i] = $USERfull_names[$h]; $name_found++;}
|
|
$h++;
|
|
}
|
|
if ( ($name_found > 0) or (preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) )
|
|
{
|
|
# print record
|
|
$BD=''; $ED='';
|
|
$TOTtotal++;
|
|
if (preg_match("/Answered/",$Rresult[$i])) {$TOTanswered++;}
|
|
if (preg_match("/Accepted/",$Rresult[$i])) {$TOTaccepted++;}
|
|
if (preg_match("/Declined/",$Rresult[$i])) {$TOTdeclined++;}
|
|
if (preg_match("/Too Slow/",$Rresult[$i])) {$TOTtooslow++;}
|
|
if (preg_match("/Defeated/",$Rresult[$i])) {$TOTdefeated++;}
|
|
if (preg_match("/Agent Gone/",$Rresult[$i])) {$TOTagentgone++;}
|
|
if (preg_match("/Transfer/",$Rresult[$i])) {$TOTtransfer++; $Rtransfer[$i]++;}
|
|
else
|
|
{$BD='<font color=red>'; $ED='</font>';}
|
|
$file_output_data .= "\"".trim($Rcall_date[$i])."\",\"".trim($Rfull_name[$i])."\",\"".trim($Rlead_id[$i])."\",\"".trim($Rphone_number[$i])."\",\"".trim($Routbound_cid[$i])."\",\"".trim($Rchannel[$i])."\",\"".trim($Rserver_ip[$i])."\",\"".trim($Rtransfer[$i])."\",\"".trim($Rresult[$i])."\"\n";
|
|
$Rcall_date[$i] = $BD.sprintf("%19s", $Rcall_date[$i]).$ED;
|
|
$Rfull_name[$i] = "$Ruser[$i] - $Rfull_name[$i]";
|
|
if (mb_strlen($Rfull_name[$i],'utf-8')>40)
|
|
{$Rfull_name[$i] = mb_substr($Rfull_name[$i],0,40,'utf-8') . '...';}
|
|
$Rfull_name[$i] = $BD.sprintf("%-43s", "$Rfull_name[$i]").$ED;
|
|
$Rlead_id[$i] = $BD.sprintf("%-9s", $Rlead_id[$i]).$ED;
|
|
$Rphone_number[$i] = $BD.sprintf("%-10s", $Rphone_number[$i]).$ED;
|
|
$Routbound_cid[$i] = $BD.sprintf("%-10s", $Routbound_cid[$i]).$ED;
|
|
if (mb_strlen($Rchannel[$i],'utf-8')>30)
|
|
{$Rchannel[$i] = mb_substr($Rchannel[$i],0,27,'utf-8') . '...';}
|
|
$Rchannel[$i] = $BD.sprintf("%-30s", $Rchannel[$i]).$ED;
|
|
if (mb_strlen($Rserver_ip[$i],'utf-8')>15)
|
|
{$Rserver_ip[$i] = mb_substr($Rserver_ip[$i],0,12,'utf-8') . '...';}
|
|
$Rserver_ip[$i] = $BD.sprintf("%-15s", $Rserver_ip[$i]).$ED;
|
|
$Rresult[$i] = $BD.sprintf("%-200s", $Rresult[$i]).$ED;
|
|
$ASCII_text_data.="| $Rcall_date[$i] | $Rfull_name[$i] | $Rlead_id[$i] | $Rphone_number[$i] | $Routbound_cid[$i] | $Rchannel[$i] | $Rserver_ip[$i] | $Rresult[$i]\n";
|
|
}
|
|
$i++;
|
|
}
|
|
|
|
if (strlen($ASCII_text_data) > 8)
|
|
{
|
|
$TOTtotal = sprintf("%10s", $TOTtotal);
|
|
$TOTanswered = sprintf("%10s", $TOTanswered);
|
|
$TOTaccepted = sprintf("%10s", $TOTaccepted);
|
|
$TOTdeclined = sprintf("%10s", $TOTdeclined);
|
|
$TOTtooslow = sprintf("%10s", $TOTtooslow);
|
|
$TOTdefeated = sprintf("%10s", $TOTdefeated);
|
|
$TOTtransfer = sprintf("%10s", $TOTtransfer);
|
|
$TOTagentgone = sprintf("%10s", $TOTagentgone);
|
|
|
|
$ASCII_text.=""._QXZ("Results Summary").":\n";
|
|
$ASCII_text.="+------------+------------+\n";
|
|
$ASCII_text.="| "._QXZ("TOTAL",7)." | $TOTtotal |\n";
|
|
$ASCII_text.="| "._QXZ("Answered",10)." | $TOTanswered |\n";
|
|
$ASCII_text.="| "._QXZ("Accepted",10)." | $TOTaccepted |\n";
|
|
$ASCII_text.="| "._QXZ("Declined",10)." | $TOTdeclined |\n";
|
|
$ASCII_text.="| "._QXZ("Too Slow",10)." | $TOTtooslow |\n";
|
|
$ASCII_text.="| "._QXZ("Defeated",10)." | $TOTdefeated |\n";
|
|
$ASCII_text.="| "._QXZ("Agent Gone",10)." | $TOTagentgone |\n";
|
|
$ASCII_text.="| "._QXZ("Transfer",10)." | $TOTtransfer |\n";
|
|
$ASCII_text.="+------------+------------+\n";
|
|
|
|
$ASCII_text.="\n"._QXZ("Results Detail").":\n";
|
|
$ASCII_text.="+---------------------+---------------------------------------------+-----------+------------+------------+--------------------------------+-----------------+------------\n";
|
|
$ASCII_text.="| "._QXZ("Date Time",19)." | "._QXZ("User Agent",43)." | "._QXZ("Lead",9)." | "._QXZ("Phone",10)." | "._QXZ("CID",10)." | "._QXZ("Channel",30)." | "._QXZ("Server",15)." | "._QXZ("Results",20)."\n";
|
|
$ASCII_text.="+---------------------+---------------------------------------------+-----------+------------+------------+--------------------------------+-----------------+------------\n";
|
|
$ASCII_text.=$ASCII_text_data;
|
|
$ASCII_text.="+---------------------+---------------------------------------------+-----------+------------+------------+--------------------------------+-----------------+------------\n";
|
|
|
|
$file_output .= "\""._QXZ("Results Summary").":\"\n";
|
|
$file_output .= "\""._QXZ("TOTAL")."\",\"".trim($TOTtotal)."\"\n";
|
|
$file_output .= "\""._QXZ("Answered")."\",\"".trim($TOTanswered)."\"\n";
|
|
$file_output .= "\""._QXZ("Accepted")."\",\"".trim($TOTaccepted)."\"\n";
|
|
$file_output .= "\""._QXZ("Declined")."\",\"".trim($TOTdeclined)."\"\n";
|
|
$file_output .= "\""._QXZ("Too Slow")."\",\"".trim($TOTtooslow)."\"\n";
|
|
$file_output .= "\""._QXZ("Defeated")."\",\"".trim($TOTdefeated)."\"\n";
|
|
$file_output .= "\""._QXZ("Agent Gone")."\",\"".trim($TOTagentgone)."\"\n";
|
|
$file_output .= "\""._QXZ("Transfer")."\",\"".trim($TOTtransfer)."\"\n";
|
|
$file_output .= "\n";
|
|
$file_output .= "\""._QXZ("Results Detail").":\"\n";
|
|
$file_output .= "\""._QXZ("Date Time")."\",\""._QXZ("User Agent")."\",\""._QXZ("Lead")."\",\""._QXZ("Phone")."\",\""._QXZ("CID")."\",\""._QXZ("Channel")."\",\""._QXZ("Server")."\",\""._QXZ("Transfer")."\",\""._QXZ("Results")."\"\n";
|
|
$file_output .= $file_output_data;
|
|
}
|
|
else
|
|
{
|
|
$ASCII_text.=_QXZ("No Results Found",29)."\n";
|
|
$file_output .= _QXZ("No Results Found")."\n";
|
|
}
|
|
|
|
|
|
|
|
|
|
/*
|
|
|
|
$TOTcalls = sprintf("%7s", $TOTcalls);
|
|
$CIScountTOT = sprintf("%7s", $CIScountTOT);
|
|
$DNCcountPCT = ( MathZDC($DNCcountTOT, $CIScountTOT) * 100);
|
|
#$DNCcountPCT = round($DNCcountPCT,2);
|
|
$DNCcountPCT = round($DNCcountPCT);
|
|
#$DNCcountPCT = sprintf("%3.2f", $DNCcountPCT);
|
|
$DNCcountPCT = sprintf("%6s", $DNCcountPCT);
|
|
|
|
|
|
if ($file_download < 1)
|
|
{
|
|
$ASCII_text.="+------------+--------+--------+--------+$statusesHEAD\n";
|
|
$ASCII_text.="| "._QXZ("TOTALS",10)." | $TOTcalls| $CIScountTOT| $DNCcountPCT%|$SUMstatusesHTML\n";
|
|
$ASCII_text.="+------------+--------+--------+--------+$statusesHEAD\n";
|
|
|
|
$ASCII_text.="\n\n</PRE>";
|
|
}
|
|
else
|
|
{
|
|
$file_output .= _QXZ("TOTALS").",".trim($TOTcalls).",".trim($CIScountTOT).",".trim($DNCcountPCT)."%,".trim($SUMstatusesFILE)."\n";
|
|
}
|
|
}
|
|
*/
|
|
|
|
} // END USER CHECK
|
|
|
|
if ($file_download > 0)
|
|
{
|
|
$US='_';
|
|
$FILE_TIME = date("Ymd-His");
|
|
$CSVfilename = "3WAY_PRESS_$FILE_TIME.csv";
|
|
|
|
// We'll be outputting a TXT file
|
|
header('Content-type: application/octet-stream');
|
|
|
|
// It will be called 3WAY_PRESS_20090209-121212.txt
|
|
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
|
header('Expires: 0');
|
|
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
|
header('Pragma: public');
|
|
ob_clean();
|
|
flush();
|
|
|
|
echo "$file_output";
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysqli_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect_mysqli.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
exit;
|
|
}
|
|
|
|
|
|
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>";
|
|
echo "<TABLE CELLSPACING=3 BGCOLOR=\"#".$SSframe_background."\"><TR><TD VALIGN=TOP> "._QXZ("Dates").":<BR>";
|
|
echo "<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
|
|
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
|
|
|
?>
|
|
<script language="JavaScript">
|
|
function openNewWindow(url)
|
|
{
|
|
window.open (url,"",'width=620,height=300,scrollbars=yes,menubar=yes,address=yes');
|
|
}
|
|
var o_cal = new tcal ({
|
|
// form name
|
|
'formname': 'vicidial_report',
|
|
// input name
|
|
'controlname': 'query_date'
|
|
});
|
|
o_cal.a_tpl.yearscroll = false;
|
|
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
|
</script>
|
|
<?php
|
|
|
|
echo "<BR> "._QXZ("to")." <BR><INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
|
|
|
?>
|
|
<script language="JavaScript">
|
|
var o_cal = new tcal ({
|
|
// form name
|
|
'formname': 'vicidial_report',
|
|
// input name
|
|
'controlname': 'end_date'
|
|
});
|
|
o_cal.a_tpl.yearscroll = false;
|
|
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
|
</script>
|
|
<?php
|
|
|
|
echo "</TD><TD VALIGN=TOP> "._QXZ("User").":<BR>";
|
|
echo "<INPUT TYPE=TEXT SIZE=18 MAXLENGTH=20 NAME=user value=\"$user\">\n";
|
|
echo "</TD><TD VALIGN=TOP>"._QXZ("Phone Number").":<BR>";
|
|
echo "<INPUT TYPE=TEXT SIZE=12 MAXLENGTH=18 NAME=phone_number value=\"$phone_number\">\n";
|
|
|
|
if ($archives_available=="Y")
|
|
{
|
|
echo "<input type='checkbox' name='search_archived_data' value='checked' $search_archived_data>"._QXZ("Search archived data")."\n";
|
|
}
|
|
|
|
echo "<BR><BR><INPUT TYPE=SUBMIT NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'>\n";
|
|
echo "</TD><TD VALIGN=TOP> ";
|
|
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
|
|
echo " <a href=\"$LINKbase&stage=$stage&file_download=1\">"._QXZ("DOWNLOAD")."</a> | \n";
|
|
if (strlen($user) > 1)
|
|
{
|
|
echo " <a href=\"./admin.php?ADD=3&user=$user\">"._QXZ("USER")."</a> | \n";
|
|
echo " <a href=\"./user_stats.php?user=$user&begin_date=$query_date&end_date=$end_date\">"._QXZ("USER STATS")."</a> | \n";
|
|
}
|
|
else
|
|
{echo " <a href=\"./admin.php?ADD=0A\">"._QXZ("USERS")."</a> | \n";}
|
|
echo "<a href=\"./admin.php?ADD=999999\">"._QXZ("REPORTS")."</a> </FONT>\n";
|
|
echo "</TD></TR></TABLE>";
|
|
|
|
echo "</FORM>";
|
|
|
|
# print the page
|
|
echo $ASCII_text;
|
|
|
|
|
|
echo "</span>\n";
|
|
|
|
echo "<span style=\"position:absolute;left:3px;top:3px;z-index:18;\" id=agent_status_bars>\n";
|
|
echo "<PRE><FONT SIZE=2>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n";
|
|
|
|
$m=0;
|
|
$sort_order=array();
|
|
while ($m < $k)
|
|
{
|
|
$sort_split = explode("-----",$TOPsort[$m]);
|
|
$i = $sort_split[1];
|
|
$sort_order[$m] = "$i";
|
|
|
|
if ( ($TOPsortTALLY[$i] < 1) or ($TOPsortMAX < 1) )
|
|
{echo " \n";}
|
|
else
|
|
{
|
|
echo " <SPAN class=\"yellow\">";
|
|
$TOPsortPLOT = ( MathZDC($TOPsortTALLY[$i], $TOPsortMAX) * 120 );
|
|
$h=0;
|
|
while ($h <= $TOPsortPLOT)
|
|
{
|
|
echo " ";
|
|
$h++;
|
|
}
|
|
echo "</SPAN>\n";
|
|
}
|
|
$m++;
|
|
}
|
|
|
|
echo "</span>\n";
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysqli_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect_mysqli.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
|
|
?>
|
|
|
|
</BODY></HTML>
|