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db7a290ebcac206423eb0b5b2afdd8c2a32eea0e
agc_2-X/www/vicidial/fcstats.php
T
mattf 60836e245f Added ability to view Inbound Report by selected DIDs instead of by in-groups. Link added to Reports page. 
For all level 7 users the links to other admin sections are removed in reports
For the dispo screen on the agent interface the last number dialed is displayed instead of the main customer phone number.

git-svn-id: svn://192.168.202.10@1518 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-14 17:56:48 +00:00

681 lines
22 KiB
PHP
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<?php
# fcstats.php
#
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
#
# 70813-1526 - First Build
# 71008-1436 - Added shift to be defined in dbconnect.php
# 71217-1128 - Changed method for calculating stats
# 71228-1140 - added percentages, cross-day start/stop
# 80328-1139 - adapted for basic fronter/closer stats
# 90310-2132 - Added admin header
# 90508-0644 - Changed to PHP long tags
# 100214-1421 - Sort menu alphabetically
# 100216-0042 - Added popup date selector
# 100712-1324 - Added system setting slave server option
# 100802-2347 - Added User Group Allowed Reports option validation
# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
#
require("dbconnect.php");
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF'];
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["group"])) {$group=$_GET["group"];}
elseif (isset($_POST["group"])) {$group=$_POST["group"];}
if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
if (isset($_GET["shift"])) {$shift=$_GET["shift"];}
elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];}
if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
if (strlen($shift)<2) {$shift='ALL';}
$report_name = 'Fronter - Closer Report';
$db_source = 'M';
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db FROM system_settings;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysql_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysql_fetch_row($rslt);
$non_latin = $row[0];
$outbound_autodial_active = $row[1];
$slave_db_server = $row[2];
$reports_use_slave_db = $row[3];
}
##### END SETTINGS LOOKUP #####
###########################################
if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
{
mysql_close($link);
$use_slave_server=1;
$db_source = 'S';
require("dbconnect.php");
echo "<!-- Using slave server $slave_db_server $db_source -->\n";
}
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$auth=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$reports_only_user=$row[0];
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
Header("HTTP/1.0 401 Unauthorized");
echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n";
exit;
}
$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$LOGuser_group = $row[0];
$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$LOGallowed_campaigns = $row[0];
$LOGallowed_reports = $row[1];
if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
{
Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
Header("HTTP/1.0 401 Unauthorized");
echo "You are not allowed to view this report: |$PHP_AUTH_USER|$report_name|\n";
exit;
}
$NOW_DATE = date("Y-m-d");
$NOW_TIME = date("Y-m-d H:i:s");
$STARTtime = date("U");
if (!isset($group)) {$group = 'CL_TEST_L';}
if (!isset($query_date)) {$query_date = $NOW_DATE;}
$stmt="select group_id from vicidial_inbound_groups order by group_id;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$groups_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $groups_to_print)
{
$row=mysql_fetch_row($rslt);
$groups[$i] =$row[0];
$i++;
}
?>
<HTML>
<HEAD>
<STYLE type="text/css">
<!--
.green {color: white; background-color: green}
.red {color: white; background-color: red}
.blue {color: white; background-color: blue}
.purple {color: white; background-color: purple}
-->
</STYLE>
<script language="JavaScript" src="calendar_db.js"></script>
<link rel="stylesheet" href="calendar.css">
<?php
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
echo "<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
$short_header=1;
require("admin_header.php");
echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
?>
<script language="JavaScript">
var o_cal = new tcal ({
// form name
'formname': 'vicidial_report',
// input name
'controlname': 'query_date'
});
o_cal.a_tpl.yearscroll = false;
// o_cal.a_tpl.weekstart = 1; // Monday week start
</script>
<?php
echo "<SELECT SIZE=1 NAME=group>\n";
$o=0;
while ($groups_to_print > $o)
{
if ($groups[$o] == $group) {echo "<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
else {echo "<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
$o++;
}
echo "</SELECT>\n";
echo "<SELECT SIZE=1 NAME=shift>\n";
echo "<option selected value=\"$shift\">$shift</option>\n";
echo "<option value=\"\">--</option>\n";
echo "<option value=\"AM\">AM</option>\n";
echo "<option value=\"PM\">PM</option>\n";
echo "<option value=\"ALL\">ALL</option>\n";
echo "</SELECT>\n";
echo "<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
echo "<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href=\"./admin.php?ADD=3111&group_id=$group\">MODIFY</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
echo "</FORM>\n\n";
echo "<PRE><FONT SIZE=2>\n\n";
if (!$group)
{
echo "\n\n";
echo "PLEASE SELECT AN IN-GROUP AND DATE ABOVE THEN CLICK SUBMIT\n";
}
else
{
# $time_BEGIN=$AM_shift_BEGIN;
# $time_END=$AM_shift_END;
#$query_date_BEGIN = "$query_date $time_BEGIN";
#$query_date_END = "$query_date $time_END";
$Cqdate = explode('-',$query_date);
if ($shift == 'AM')
{
$query_date_BEGIN = date("Y-m-d H:i:s", mktime(1, 0, 0, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
$query_date_END = date("Y-m-d H:i:s", mktime(17, 45, 0, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
}
if ($shift == 'PM')
{
$query_date_BEGIN = date("Y-m-d H:i:s", mktime(17, 45, 1, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
$query_date_END = date("Y-m-d H:i:s", mktime(24, 59, 59, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
}
if ($shift == 'ALL')
{
$query_date_BEGIN = date("Y-m-d H:i:s", mktime(1, 0, 0, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
$query_date_END = date("Y-m-d H:i:s", mktime(24, 59, 59, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
}
echo "In-Group Fronter-Closer Stats Report $NOW_TIME\n";
echo "\n";
echo "---------- TOTALS FOR $query_date_BEGIN to $query_date_END\n";
$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "' and status = 'SALE';";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
$A1_points = ($row[0] * 1);
$A1_points = sprintf("%10s", $A1_points);
$A1_tally = sprintf("%10s", $row[0]);
$TOT_tally = ($A1_tally + $A2_tally + $A3_tally + $A4_tally);
$TOT_points = ($A1_points + $A2_points + $A3_points + $A4_points);
$TOT_tally = sprintf("%10s", $TOT_tally);
$TOT_points = sprintf("%10s", $TOT_points);
echo "STATUS CUSTOMERS\n";
echo "SALES: $A1_tally\n";
echo "\n";
##############################
######### FRONTER STATS
$TOTagents=0;
$TOTcalls=0;
$TOTsales=0;
$totA1=0;
$totA2=0;
$totA3=0;
$totA4=0;
$totA5=0;
$totA6=0;
$totA7=0;
$totA8=0;
$totA9=0;
$totDROP=0;
$totOTHER=0;
echo "\n";
echo "---------- FRONTER STATS\n";
echo "+--------------------------+-------+--------+--------+------+------+------+\n";
echo "| AGENT |SUCCESS| XFERS |SUCCESS%| SALE | DROP |OTHER |\n";
echo "+--------------------------+-------+--------+--------+------+------+------+\n";
#$stmt="select vicidial_xfer_log.user,full_name,count(*) from vicidial_xfer_log,vicidial_users where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "' and vicidial_xfer_log.user is not null and vicidial_xfer_log.user=vicidial_users.user group by vicidial_xfer_log.user;";
$stmt="select user,count(distinct lead_id) from vicidial_xfer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "' and user is not null group by user;";
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$users_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $users_to_print)
{
$row=mysql_fetch_row($rslt);
$TOTcalls = ($TOTcalls + $row[1]);
$userRAW[$i]=$row[0];
$user[$i] = sprintf("%-6s", $row[0]);while(strlen($user[$i])>6) {$user[$i] = substr("$user[$i]", 0, -1);}
$USERcallsRAW[$i] = $row[1];
$USERcalls[$i] = sprintf("%6s", $row[1]);
$i++;
}
$i=0;
while ($i < $users_to_print)
{
$stmt="select full_name from vicidial_users where user='$userRAW[$i]';";
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$names_to_print = mysql_num_rows($rslt);
if ($names_to_print > 0)
{
$row=mysql_fetch_row($rslt);
if ($non_latin < 1)
{
$full_name[$i] = sprintf("%-15s", $row[0]); while(strlen($full_name[$i])>15) {$full_name[$i] = substr("$full_name[$i]", 0, -1);}
}
else
{
$full_name[$i] = sprintf("%-45s", $row[0]); while(mb_strlen($full_name[$i],'utf-8')>15) {$full_name[$i] = mb_substr("$full_name[$i]", 0, -1,'utf-8');}
}
}
else
{$full_name[$i] = ' ';}
$A1=0; $A2=0; $A3=0; $A4=0; $A5=0; $A6=0; $A7=0; $A8=0; $A9=0; $DROP=0; $OTHER=0; $sales=0;
$stmt="select vc.status,count(distinct vc.lead_id) from vicidial_xfer_log vx, vicidial_closer_log vc where vx.call_date >= '$query_date_BEGIN' and vx.call_date <= '$query_date_END' and vc.call_date >= '$query_date_BEGIN' and vc.call_date <= '$query_date_END' and vc.campaign_id='" . mysql_real_escape_string($group) . "' and vx.campaign_id='" . mysql_real_escape_string($group) . "' and vx.user='$userRAW[$i]' and vc.lead_id=vx.lead_id and vc.xfercallid=vx.xfercallid group by vc.status;";
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$lead_ids_to_print = mysql_num_rows($rslt);
$j=0;
while ($j < $lead_ids_to_print)
{
$row=mysql_fetch_row($rslt);
$recL=0;
if ( ($row[0]=='SALE') and ($recL < 1) ) {$A1=$row[1]; $recL++; $sales=($sales + $row[1]);}
# if ( ($row[0]=='A2') and ($recL < 1) ) {$A2=$row[1]; $recL++; $sales=($sales + $row[1]);}
# if ( ($row[0]=='A3') and ($recL < 1) ) {$A3=$row[1]; $recL++; $sales=($sales + $row[1]);}
# if ( ($row[0]=='A4') and ($recL < 1) ) {$A4=$row[1]; $recL++; $sales=($sales + $row[1]);}
# if ( ($row[0]=='A5') and ($recL < 1) ) {$A5=$row[1]; $recL++;}
# if ( ($row[0]=='A6') and ($recL < 1) ) {$A6=$row[1]; $recL++;}
# if ( ($row[0]=='A7') and ($recL < 1) ) {$A7=$row[1]; $recL++;}
# if ( ($row[0]=='A8') and ($recL < 1) ) {$A8=$row[1]; $recL++;}
# if ( ($row[0]=='A9') and ($recL < 1) ) {$A9=$row[1]; $recL++;}
if ( ($row[0]=='DROP') and ($recL < 1) ) {$DROP=$row[1]; $recL++;}
if ($recL < 1) {$OTHER=($row[1] + $OTHER); $recL++;}
$j++;
}
$totA1 = ($totA1 + $A1);
$totA2 = ($totA2 + $A2);
$totA3 = ($totA3 + $A3);
$totA4 = ($totA4 + $A4);
$totA5 = ($totA5 + $A5);
$totA6 = ($totA6 + $A6);
$totA7 = ($totA7 + $A7);
$totA8 = ($totA8 + $A8);
$totA9 = ($totA9 + $A9);
$totDROP = ($totDROP + $DROP);
$totOTHER = ($totOTHER + $OTHER);
$TOTsales = ($TOTsales + $sales);
if ( ($USERcallsRAW[$i] > 0) and ($sales > 0) ) {$Spct = ( ($sales / $USERcallsRAW[$i]) * 100);}
else {$Spct=0;}
$Spct = round($Spct, 2);
$Spct = sprintf("%01.2f", $Spct);
$A1 = sprintf("%4s", $A1);
$A2 = sprintf("%4s", $A2);
$A3 = sprintf("%4s", $A3);
$A4 = sprintf("%4s", $A4);
$A5 = sprintf("%4s", $A5);
$A6 = sprintf("%4s", $A6);
$A7 = sprintf("%4s", $A7);
$A8 = sprintf("%4s", $A8);
$A9 = sprintf("%4s", $A9);
$DROP = sprintf("%4s", $DROP);
$OTHER = sprintf("%4s", $OTHER);
$sales = sprintf("%5s", $sales);
$Spct = sprintf("%6s", $Spct);
echo "| $user[$i] - $full_name[$i] | $sales | $USERcalls[$i] | $Spct%| $A1 | $DROP | $OTHER |\n";
$i++;
}
if ( ($TOTcalls > 0) and ($TOTsales > 0) ) {$totSpct = ( ($TOTsales / $TOTcalls) * 100);}
else {$totSpct=0;}
$totSpct = round($totSpct, 2);
$totSpct = sprintf("%01.2f", $totSpct);
$totSpct = sprintf("%6s", $totSpct);
$TOTagents = sprintf("%6s", $i);
$TOTcalls = sprintf("%6s", $TOTcalls);
$TOTsales = sprintf("%5s", $TOTsales);
$totA1 = sprintf("%5s", $totA1);
$totA2 = sprintf("%5s", $totA2);
$totA3 = sprintf("%5s", $totA3);
$totA4 = sprintf("%5s", $totA4);
$totA5 = sprintf("%5s", $totA5);
$totA6 = sprintf("%5s", $totA6);
$totA7 = sprintf("%5s", $totA7);
$totA8 = sprintf("%5s", $totA8);
$totA9 = sprintf("%5s", $totA9);
$totDROP = sprintf("%5s", $totDROP);
$totOTHER = sprintf("%5s", $totOTHER);
$stmt="select avg(queue_seconds) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "';";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysql_fetch_row($rslt);
$AVGwait = $row[0];
$AVGwait_M = ($AVGwait / 60);
$AVGwait_M = round($AVGwait_M, 2);
$AVGwait_M_int = intval("$AVGwait_M");
$AVGwait_S = ($AVGwait_M - $AVGwait_M_int);
$AVGwait_S = ($AVGwait_S * 60);
$AVGwait_S = round($AVGwait_S, 0);
if ($AVGwait_S < 10) {$AVGwait_S = "0$AVGwait_S";}
$AVGwait_MS = "$AVGwait_M_int:$AVGwait_S";
$AVGwait = sprintf("%6s", $AVGwait_MS);
echo "+--------------------------+-------+--------+--------+------+------+------+\n";
echo "| TOTAL FRONTERS: $TOTagents | $TOTsales | $TOTcalls | $totSpct%|$totA1 |$totDROP |$totOTHER |\n";
echo "+--------------------------+-------+--------+--------+------+------+------+\n";
echo "| Average time in Queue for customers: $AVGwait |\n";
echo "+--------------------------+-------+--------+--------+------+------+------+\n";
##############################
######### CLOSER STATS
$TOTagents=0;
$TOTcalls=0;
$totA1=0;
$totA2=0;
$totA3=0;
$totA4=0;
$totA5=0;
$totA6=0;
$totA7=0;
$totA8=0;
$totA9=0;
$totDROP=0;
$totOTHER=0;
$TOTsales=0;
echo "\n";
echo "---------- CLOSER STATS\n";
echo "+--------------------------+--------+------+------+------+------+-------+\n";
echo "| AGENT | CALLS | SALE | DROP |OTHER | SALE | CONV %|\n";
echo "+--------------------------+--------+------+------+------+------+-------+\n";
$stmt="select user,count(*) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "' and user is not null group by user;";
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$users_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $users_to_print)
{
$row=mysql_fetch_row($rslt);
$TOTcalls = ($TOTcalls + $row[1]);
$userRAW[$i]=$row[0];
$user[$i] = sprintf("%-6s", $row[0]);while(strlen($user[$i])>6) {$user[$i] = substr("$user[$i]", 0, -1);}
$USERcalls[$i] = sprintf("%6s", $row[1]);
$USERcallsRAW[$i] = $row[1];
$i++;
}
$i=0;
while ($i < $users_to_print)
{
$stmt="select full_name from vicidial_users where user='$userRAW[$i]';";
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$names_to_print = mysql_num_rows($rslt);
if ($names_to_print > 0)
{
$row=mysql_fetch_row($rslt);
if ($non_latin < 1)
{
$full_name[$i] = sprintf("%-15s", $row[0]); while(strlen($full_name[$i])>15) {$full_name[$i] = substr("$full_name[$i]", 0, -1);}
}
else
{
$full_name[$i] = sprintf("%-45s", $row[0]); while(mb_strlen($full_name[$i],'utf-8')>15) {$full_name[$i] = mb_substr("$full_name[$i]", 0, -1,'utf-8');}
}
}
else
{$full_name[$i] = ' ';}
$A1=0; $A2=0; $A3=0; $A4=0; $A5=0; $A6=0; $A7=0; $A8=0; $A9=0; $DROP=0; $OTHER=0; $sales=0; $uTOP=0; $uBOT=0; $points=0;
$stmt="select status,count(*) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "' and user='$userRAW[$i]' group by status;";
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$lead_ids_to_print = mysql_num_rows($rslt);
$j=0;
while ($j < $lead_ids_to_print)
{
$row=mysql_fetch_row($rslt);
$recL=0;
if ( ($row[0]=='SALE') and ($recL < 1) )
{
$A1=$row[1]; $recL++;
$sales=($sales + $row[1]);
$points = ($points + ($row[1] * 1) );
}
if ( ($row[0]=='A2') and ($recL < 1) )
{
$A2=$row[1]; $recL++;
$sales=($sales + $row[1]);
$uTOP=($uTOP + $row[1]);
$points = ($points + ($row[1] * 2) );
}
if ( ($row[0]=='A3') and ($recL < 1) )
{
$A3=$row[1]; $recL++;
$sales=($sales + $row[1]);
$uBOT=($uBOT + $row[1]);
$points = ($points + ($row[1] * 2) );
}
if ( ($row[0]=='A4') and ($recL < 1) )
{
$A4=$row[1]; $recL++;
$sales=($sales + $row[1]);
$uTOP=($uTOP + $row[1]);
$uBOT=($uBOT + $row[1]);
$points = ($points + ($row[1] * 3) );
}
# if ( ($row[0]=='A5') and ($recL < 1) ) {$A5=$row[1]; $recL++;}
# if ( ($row[0]=='A6') and ($recL < 1) ) {$A6=$row[1]; $recL++;}
# if ( ($row[0]=='A7') and ($recL < 1) ) {$A7=$row[1]; $recL++;}
# if ( ($row[0]=='A8') and ($recL < 1) ) {$A8=$row[1]; $recL++;}
# if ( ($row[0]=='A9') and ($recL < 1) ) {$A9=$row[1]; $recL++;}
if ( ($row[0]=='DROP') and ($recL < 1) ) {$DROP=$row[1]; $recL++;}
if ($recL < 1) {$OTHER=($row[1] + $OTHER); $recL++;}
$j++;
}
$totA1 = ($totA1 + $A1); $TOTsales = ($TOTsales + $A1);
$totA2 = ($totA2 + $A2); $TOTsales = ($TOTsales + $A2); $totTOP = ($totTOP + $A2);
$totA3 = ($totA3 + $A3); $TOTsales = ($TOTsales + $A3); $totBOT = ($totBOT + $A3);
$totA4 = ($totA4 + $A4); $TOTsales = ($TOTsales + $A4); $totTOP = ($totTOP + $A4); $totBOT = ($totBOT + $A4);
$totA5 = ($totA5 + $A5);
$totA6 = ($totA6 + $A6);
$totA7 = ($totA7 + $A7);
$totA8 = ($totA8 + $A8);
$totA9 = ($totA9 + $A9);
$totDROP = ($totDROP + $DROP);
$totOTHER = ($totOTHER + $OTHER);
$totPOINTS = ($totPOINTS + $points);
if ( ($USERcallsRAW[$i] > 0) and ($sales > 0) ) {$Cpct = ( ($sales / ( ($USERcallsRAW[$i] - 0) - $DROP) ) * 100);}
else {$Cpct=0;}
$Cpct = round($Cpct, 2);
$Cpct = sprintf("%01.2f", $Cpct);
$Cpct = sprintf("%6s", $Cpct);
if ( ($sales > 0) and ($uTOP > 0) ) {$TOP = ( ($uTOP / $sales) * 100);}
else {$TOP=0;}
$TOP = round($TOP, 0);
$TOP = sprintf("%01.0f", $TOP);
$TOP = sprintf("%3s", $TOP);
if ( ($sales > 0) and ($uBOT > 0) ) {$BOT = ( ($uBOT / $sales) * 100);}
else {$BOT=0;}
$BOT = round($BOT, 0);
$BOT = sprintf("%01.0f", $BOT);
$BOT = sprintf("%3s", $BOT);
if ( ($USERcallsRAW[$i] > 0) and ($points > 0) ) {$ppc = ($points / ( ($USERcallsRAW[$i] - 0) - $DROP) );}
else {$ppc=0;}
$ppc = round($ppc, 2);
$ppc = sprintf("%01.2f", $ppc);
$ppc = sprintf("%4s", $ppc);
$A1 = sprintf("%4s", $A1);
$A2 = sprintf("%4s", $A2);
$A3 = sprintf("%4s", $A3);
$A4 = sprintf("%4s", $A4);
$A5 = sprintf("%4s", $A5);
$A6 = sprintf("%4s", $A6);
$A7 = sprintf("%4s", $A7);
$A8 = sprintf("%4s", $A8);
$A9 = sprintf("%4s", $A9);
$DROP = sprintf("%4s", $DROP);
$OTHER = sprintf("%4s", $OTHER);
$sales = sprintf("%4s", $sales);
echo "| $user[$i] - $full_name[$i] | $USERcalls[$i] | $A1 | $DROP | $OTHER | $sales |$Cpct%|\n";
$i++;
}
if ( ($TOTcalls > 0) and ($TOTsales > 0) ) {$totCpct = ( ($TOTsales / ( ($TOTcalls - 0) - $totDROP) ) * 100);}
else {$totCpct=0;}
$totCpct = round($totCpct, 2);
$totCpct = sprintf("%01.2f", $totCpct);
$totCpct = sprintf("%6s", $totCpct);
if ( ($TOTcalls > 0) and ($totPOINTS > 0) ) {$ppc = ($totPOINTS / ( ($TOTcalls - $totOTHER) - $totDROP) );}
else {$ppc=0;}
$ppc = round($ppc, 2);
$ppc = sprintf("%01.2f", $ppc);
$ppc = sprintf("%4s", $ppc);
if ( ($TOTsales > 0) and ($totTOP > 0) ) {$TOP = ( ($totTOP / $TOTsales) * 100);}
else {$TOP=0;}
$TOP = round($TOP, 0);
$TOP = sprintf("%01.0f", $TOP);
$TOP = sprintf("%3s", $TOP);
if ( ($TOTsales > 0) and ($totBOT > 0) ) {$BOT = ( ($totBOT / $TOTsales) * 100);}
else {$BOT=0;}
$BOT = round($BOT, 0);
$BOT = sprintf("%01.0f", $BOT);
$BOT = sprintf("%3s", $BOT);
$TOTagents = sprintf("%6s", $i);
$TOTcalls = sprintf("%6s", $TOTcalls);
$totA1 = sprintf("%5s", $totA1);
$totA2 = sprintf("%5s", $totA2);
$totA3 = sprintf("%5s", $totA3);
$totA4 = sprintf("%5s", $totA4);
$totA5 = sprintf("%5s", $totA5);
$totA6 = sprintf("%5s", $totA6);
$totA7 = sprintf("%5s", $totA7);
$totA8 = sprintf("%5s", $totA8);
$totA9 = sprintf("%5s", $totA9);
$totDROP = sprintf("%5s", $totDROP);
$totOTHER = sprintf("%5s", $totOTHER);
$TOTsales = sprintf("%5s", $TOTsales);
echo "+--------------------------+--------+------+------+------+------+-------+\n";
echo "| TOTAL CLOSERS: $TOTagents | $TOTcalls |$totA1 |$totDROP |$totOTHER |$TOTsales |$totCpct%|\n";
echo "+--------------------------+--------+------+------+------+------+-------+\n";
$ENDtime = date("U");
$RUNtime = ($ENDtime - $STARTtime);
if ($DB) {echo "\nRun Time: $RUNtime seconds|$db_source\n";}
}
?>
</PRE>
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