396 lines
13 KiB
PHP
396 lines
13 KiB
PHP
<?
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### AST_CLOSERstats.php
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###
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### Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
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###
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# CHANGES
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#
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# 60619-1714 - Added variable filtering to eliminate SQL injection attack threat
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# - Added required user/pass to gain access to this page
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#
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require("dbconnect.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["group"])) {$group=$_GET["group"];}
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elseif (isset($_POST["group"])) {$group=$_POST["group"];}
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if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
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elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
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$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6;";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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$auth=$row[0];
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if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
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{
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Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n";
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exit;
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}
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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if (!isset($group)) {$group = '';}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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$stmt="select group_id from vicidial_inbound_groups;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$groups_to_print = mysql_num_rows($rslt);
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$i=0;
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while ($i < $groups_to_print)
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{
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$row=mysql_fetch_row($rslt);
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$groups[$i] =$row[0];
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$i++;
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}
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?>
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<HTML>
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<HEAD>
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<STYLE type="text/css">
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<!--
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.green {color: white; background-color: green}
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.red {color: white; background-color: red}
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.blue {color: white; background-color: blue}
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.purple {color: white; background-color: purple}
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-->
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</STYLE>
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<?
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echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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echo "<TITLE>VICIDIAL: VDAD Closer Stats</TITLE></HEAD><BODY BGCOLOR=WHITE>\n";
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echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET>\n";
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echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">\n";
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echo "<SELECT SIZE=1 NAME=group>\n";
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$o=0;
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while ($groups_to_print > $o)
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{
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if ($groups[$o] == $group) {echo "<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
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else {echo "<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
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$o++;
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}
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echo "</SELECT>\n";
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echo "<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
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echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> <a href=\"./admin.php?ADD=3111&group_id=$group\">MODIFY</a> | <a href=\"./server_stats.php\">REPORTS</a> </FONT>\n";
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echo "</FORM>\n\n";
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echo "<PRE><FONT SIZE=2>\n\n";
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if (!$group)
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{
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echo "\n\n";
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echo "PLEASE SELECT A CAMPAIGN AND DATE ABOVE AND CLICK SUBMIT\n";
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}
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else
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{
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echo "VICIDIAL: Auto-dial Closer Stats $NOW_TIME\n";
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echo "\n";
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echo "---------- TOTALS\n";
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$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date 00:00:01' and call_date <= '$query_date 23:59:59' and campaign_id='" . mysql_real_escape_string($group) . "';";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$TOTALcalls = sprintf("%10s", $row[0]);
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$average_hold_seconds = ($row[1] / $row[0]);
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$average_hold_seconds = round($average_hold_seconds, 0);
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$average_hold_seconds = sprintf("%10s", $average_hold_seconds);
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echo "Total Calls placed from this Campaign: $TOTALcalls\n";
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echo "Average Call Length for all Calls in seconds: $average_hold_seconds\n";
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echo "\n";
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echo "---------- DROPS\n";
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$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date 00:00:01' and call_date <= '$query_date 23:59:59' and campaign_id='" . mysql_real_escape_string($group) . "' and status='DROP' and (length_in_sec <= 999 or length_in_sec is null);";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$DROPcalls = sprintf("%10s", $row[0]);
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$DROPpercent = (($DROPcalls / $TOTALcalls) * 100);
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$DROPpercent = round($DROPpercent, 0);
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$average_hold_seconds = ($row[1] / $row[0]);
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$average_hold_seconds = round($average_hold_seconds, 0);
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$average_hold_seconds = sprintf("%10s", $average_hold_seconds);
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echo "Total DROP Calls: $DROPcalls $DROPpercent%\n";
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echo "Average Length for DROP Calls in seconds: $average_hold_seconds\n";
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##############################
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######### USER STATS
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echo "\n";
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echo "---------- USER STATS\n";
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echo "+--------------------------+------------+--------+--------+\n";
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echo "| USER | CALLS | TIME M | AVRG M |\n";
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echo "+--------------------------+------------+--------+--------+\n";
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$stmt="select vicidial_closer_log.user,full_name,count(*),sum(length_in_sec),avg(length_in_sec) from vicidial_closer_log,vicidial_users where call_date >= '$query_date 00:00:01' and call_date <= '$query_date 23:59:59' and campaign_id='" . mysql_real_escape_string($group) . "' and vicidial_closer_log.user is not null and length_in_sec is not null and length_in_sec > 4 and vicidial_closer_log.user=vicidial_users.user group by vicidial_closer_log.user;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$users_to_print = mysql_num_rows($rslt);
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$i=0;
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while ($i < $users_to_print)
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{
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$row=mysql_fetch_row($rslt);
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$user = sprintf("%-6s", $row[0]);
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$full_name = sprintf("%-15s", $row[1]); while(strlen($full_name)>15) {$full_name = substr("$full_name", 0, -1);}
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$USERcalls = sprintf("%10s", $row[2]);
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$USERtotTALK = $row[3];
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$USERavgTALK = $row[4];
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$USERtotTALK_M = ($USERtotTALK / 60);
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$USERtotTALK_M = round($USERtotTALK_M, 2);
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$USERtotTALK_M_int = intval("$USERtotTALK_M");
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$USERtotTALK_S = ($USERtotTALK_M - $USERtotTALK_M_int);
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$USERtotTALK_S = ($USERtotTALK_S * 60);
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$USERtotTALK_S = round($USERtotTALK_S, 0);
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if ($USERtotTALK_S < 10) {$USERtotTALK_S = "0$USERtotTALK_S";}
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$USERtotTALK_MS = "$USERtotTALK_M_int:$USERtotTALK_S";
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$USERtotTALK_MS = sprintf("%6s", $USERtotTALK_MS);
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$USERavgTALK_M = ($USERavgTALK / 60);
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$USERavgTALK_M = round($USERavgTALK_M, 2);
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$USERavgTALK_M_int = intval("$USERavgTALK_M");
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$USERavgTALK_S = ($USERavgTALK_M - $USERavgTALK_M_int);
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$USERavgTALK_S = ($USERavgTALK_S * 60);
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$USERavgTALK_S = round($USERavgTALK_S, 0);
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if ($USERavgTALK_S < 10) {$USERavgTALK_S = "0$USERavgTALK_S";}
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$USERavgTALK_MS = "$USERavgTALK_M_int:$USERavgTALK_S";
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$USERavgTALK_MS = sprintf("%6s", $USERavgTALK_MS);
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echo "| $user - $full_name | $USERcalls | $USERtotTALK_MS | $USERavgTALK_MS |\n";
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$i++;
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}
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echo "+--------------------------+------------+--------+--------+\n";
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##############################
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######### TIME STATS
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echo "\n";
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echo "---------- TIME STATS\n";
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echo "<FONT SIZE=0>\n";
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$hi_hour_count=0;
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$last_full_record=0;
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$i=0;
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$h=0;
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while ($i <= 96)
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{
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$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:00:00' and call_date <= '$query_date $h:14:59' and campaign_id='" . mysql_real_escape_string($group) . "';";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$hour_count[$i] = $row[0];
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if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
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if ($hour_count[$i] > 0) {$last_full_record = $i;}
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$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:00:00' and call_date <= '$query_date $h:14:59' and campaign_id='" . mysql_real_escape_string($group) . "' and status='DROP';";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$drop_count[$i] = $row[0];
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$i++;
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$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:15:00' and call_date <= '$query_date $h:29:59' and campaign_id='$group';";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$hour_count[$i] = $row[0];
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if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
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if ($hour_count[$i] > 0) {$last_full_record = $i;}
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$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:15:00' and call_date <= '$query_date $h:29:59' and campaign_id='" . mysql_real_escape_string($group) . "' and status='DROP';";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$drop_count[$i] = $row[0];
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$i++;
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$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:30:00' and call_date <= '$query_date $h:44:59' and campaign_id='" . mysql_real_escape_string($group) . "';";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$hour_count[$i] = $row[0];
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if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
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if ($hour_count[$i] > 0) {$last_full_record = $i;}
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$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:30:00' and call_date <= '$query_date $h:44:59' and campaign_id='" . mysql_real_escape_string($group) . "' and status='DROP';";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$drop_count[$i] = $row[0];
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$i++;
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$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:45:00' and call_date <= '$query_date $h:59:59' and campaign_id='" . mysql_real_escape_string($group) . "';";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$hour_count[$i] = $row[0];
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if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
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if ($hour_count[$i] > 0) {$last_full_record = $i;}
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$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:45:00' and call_date <= '$query_date $h:59:59' and campaign_id='" . mysql_real_escape_string($group) . "' and status='DROP';";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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$drop_count[$i] = $row[0];
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$i++;
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$h++;
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}
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$hour_multiplier = (100 / $hi_hour_count);
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#$hour_multiplier = round($hour_multiplier, 0);
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echo "<!-- HICOUNT: $hi_hour_count|$hour_multiplier -->\n";
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echo "GRAPH IN 15 MINUTE INCREMENTS OF TOTAL CALLS PLACED FROM THIS CAMPAIGN\n";
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$k=1;
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$Mk=0;
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$call_scale = '0';
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while ($k <= 102)
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{
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if ($Mk >= 5)
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{
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$Mk=0;
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$scale_num=($k / $hour_multiplier);
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$scale_num = round($scale_num, 0);
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$LENscale_num = (strlen($scale_num));
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$k = ($k + $LENscale_num);
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$call_scale .= "$scale_num";
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}
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else
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{
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$call_scale .= " ";
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$k++; $Mk++;
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}
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}
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echo "+------+-------------------------------------------------------------------------------------------------------+-------+-------+\n";
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#echo "| HOUR | GRAPH IN 15 MINUTE INCREMENTS OF TOTAL INCOMING CALLS FOR THIS GROUP | DROPS | TOTAL |\n";
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echo "| HOUR |$call_scale| DROPS | TOTAL |\n";
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echo "+------+-------------------------------------------------------------------------------------------------------+-------+-------+\n";
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$ZZ = '00';
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$i=0;
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$h=4;
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$hour= -1;
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$no_lines_yet=1;
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while ($i <= 96)
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{
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$char_counter=0;
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$time = ' ';
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if ($h >= 4)
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{
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$hour++;
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$h=0;
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if ($hour < 10) {$hour = "0$hour";}
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$time = "+$hour$ZZ+";
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}
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if ($h == 1) {$time = " 15 ";}
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if ($h == 2) {$time = " 30 ";}
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if ($h == 3) {$time = " 45 ";}
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$Ghour_count = $hour_count[$i];
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if ($Ghour_count < 1)
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{
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if ( ($no_lines_yet) or ($i > $last_full_record) )
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{
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$do_nothing=1;
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}
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else
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{
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$hour_count[$i] = sprintf("%-5s", $hour_count[$i]);
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echo "|$time|";
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$k=0; while ($k <= 102) {echo " "; $k++;}
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echo "| $hour_count[$i] |\n";
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}
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}
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else
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{
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$no_lines_yet=0;
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$Xhour_count = ($Ghour_count * $hour_multiplier);
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$Yhour_count = (99 - $Xhour_count);
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$Gdrop_count = $drop_count[$i];
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if ($Gdrop_count < 1)
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{
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$hour_count[$i] = sprintf("%-5s", $hour_count[$i]);
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echo "|$time|<SPAN class=\"green\">";
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$k=0; while ($k <= $Xhour_count) {echo "*"; $k++; $char_counter++;}
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echo "*X</SPAN>"; $char_counter++;
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$k=0; while ($k <= $Yhour_count) {echo " "; $k++; $char_counter++;}
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while ($char_counter <= 101) {echo " "; $char_counter++;}
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echo "| 0 | $hour_count[$i] |\n";
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}
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else
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{
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$Xdrop_count = ($Gdrop_count * $hour_multiplier);
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# if ($Xdrop_count >= $Xhour_count) {$Xdrop_count = ($Xdrop_count - 1);}
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$XXhour_count = ( ($Xhour_count - $Xdrop_count) - 1 );
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$hour_count[$i] = sprintf("%-5s", $hour_count[$i]);
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$drop_count[$i] = sprintf("%-5s", $drop_count[$i]);
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echo "|$time|<SPAN class=\"red\">";
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$k=0; while ($k <= $Xdrop_count) {echo ">"; $k++; $char_counter++;}
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echo "D</SPAN><SPAN class=\"green\">"; $char_counter++;
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$k=0; while ($k <= $XXhour_count) {echo "*"; $k++; $char_counter++;}
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echo "X</SPAN>"; $char_counter++;
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$k=0; while ($k <= $Yhour_count) {echo " "; $k++; $char_counter++;}
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while ($char_counter <= 102) {echo " "; $char_counter++;}
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echo "| $drop_count[$i] | $hour_count[$i] |\n";
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}
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}
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$i++;
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$h++;
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}
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echo "+------+-------------------------------------------------------------------------------------------------------+-------+-------+\n";
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}
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?>
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</PRE>
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</BODY></HTML>
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