mattf
3ddccdef02
Fixed download bug, added option to see unanswered transfers in Fronter Closer Detail Report git-svn-id: svn://192.168.202.10@3742 3d104415-ff17-0410-8863-d5cf3c621b8a
1646 lines
70 KiB
PHP
1646 lines
70 KiB
PHP
<?php
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# fcstats_detail.php
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#
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# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 70813-1526 - First Build
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# 71008-1436 - Added shift to be defined in dbconnect_mysqli.php
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# 71217-1128 - Changed method for calculating stats
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# 71228-1140 - added percentages, cross-day start/stop
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# 80328-1139 - adapted for basic fronter/closer stats
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# 90310-2132 - Added admin header
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# 90508-0644 - Changed to PHP long tags
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# 100214-1421 - Sort menu alphabetically
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# 100216-0042 - Added popup date selector
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# 100712-1324 - Added system setting slave server option
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# 100802-2347 - Added User Group Allowed Reports option validation
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# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
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# 110703-1828 - Added download option
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# 111104-1213 - Added user_group restrictions for selecting in-groups
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# 120224-0910 - Added HTML display option with bar graphs
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# 120705-2007 - Changed SALES to use sales status flag
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# 130414-0126 - Added report logging
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# 130610-0948 - Finalized changing of all ereg instances to preg
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# 130619-2339 - Added filtering of input to prevent SQL injection attacks and new user auth
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# 130901-1930 - Changed to mysqli PHP functions
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# 140108-0725 - Added webserver and hostname to report logging
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# 140328-0005 - Converted division calculations to use MathZDC function
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# 141114-0017 - Finalized adding QXZ translation to all admin files
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# 141230-1345 - Added code for on-the-fly language translations display
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# 150516-1317 - Fixed Javascript element problem, Issue #857
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# 151125-1642 - Added search archive option
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# 160211-2249 - Overhauled report calculations and labeling to make the report more accurate and "universal"
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# 160227-1131 - Uniform form format
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# 160714-2348 - Added and tested ChartJS features for more aesthetically appealing graphs
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# 161021-1326 - Rewrote most of this report to show detail records
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# 170227-1718 - Fix for default HTML report format, issue #997
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# 170409-1555 - Added IP List validation code
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# 170809-2115 - Added phone and province to detail output, fixed ASCII display issues
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# 170829-0040 - Added screen color settings
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# 171012-2015 - Fixed javascript/apache errors with graphs
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# 180508-2215 - Added new help display
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# 190216-0808 - Fix for user-group, in-group and campaign allowed/permissions matching issues
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# 191013-0851 - Fixes for PHP7
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# 220228-1955 - Added allow_web_debug system setting
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# 230621-1434 - Fixed download bug, added option to see unanswered transfers
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#
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$startMS = microtime();
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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$PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["group"])) {$group=$_GET["group"];}
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elseif (isset($_POST["group"])) {$group=$_POST["group"];}
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if (isset($_GET["campaign"])) {$campaign=$_GET["campaign"];}
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elseif (isset($_POST["campaign"])) {$campaign=$_POST["campaign"];}
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if (isset($_GET["users"])) {$users=$_GET["users"];}
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elseif (isset($_POST["users"])) {$users=$_POST["users"];}
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if (isset($_GET["user_group"])) {$user_group=$_GET["user_group"];}
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elseif (isset($_POST["user_group"])) {$user_group=$_POST["user_group"];}
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if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
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elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
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if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
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elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}
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if (isset($_GET["shift"])) {$shift=$_GET["shift"];}
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elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];}
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if (isset($_GET["show_summary"])) {$show_summary=$_GET["show_summary"];}
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elseif (isset($_POST["show_summary"])) {$show_summary=$_POST["show_summary"];}
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if (isset($_GET["show_unanswered_xfers"])) {$show_unanswered_xfers=$_GET["show_unanswered_xfers"];}
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elseif (isset($_POST["show_unanswered_xfers"])) {$show_unanswered_xfers=$_POST["show_unanswered_xfers"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
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elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
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if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_display_type"];}
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elseif (isset($_POST["report_display_type"])) {$report_display_type=$_POST["report_display_type"];}
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if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search_archived_data"];}
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elseif (isset($_POST["search_archived_data"])) {$search_archived_data=$_POST["search_archived_data"];}
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$DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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$HTML_text='';
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if (!isset($user_group)) {$user_group = array();}
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if (!isset($campaign)) {$campaign = array();}
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if (!isset($users)) {$users = array();}
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if (!isset($group)) {$group = array();}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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if (!isset($end_date)) {$end_date = $query_date;}
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if (strlen($shift)<2) {$shift='ALL';}
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$report_name = 'Fronter - Closer Detail Report';
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$db_source = 'M';
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$JS_text="<script language='Javascript'>\n";
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$JS_text.="function openNewWindow(url)\n";
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$JS_text.=" {\n";
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$JS_text.=" window.open (url,\"\",'width=620,height=300,scrollbars=yes,menubar=yes,address=yes');\n";
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$JS_text.=" }\n";
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$JS_onload="onload = function() {\n";
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,report_default_format,allow_web_debug FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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#if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$outbound_autodial_active = $row[1];
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$slave_db_server = $row[2];
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$reports_use_slave_db = $row[3];
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$SSenable_languages = $row[4];
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$SSlanguage_method = $row[5];
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$SSreport_default_format = $row[6];
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$SSallow_web_debug = $row[7];
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}
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if ($SSallow_web_debug < 1) {$DB=0;}
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if (strlen($report_display_type)<2) {$report_display_type = $SSreport_default_format;}
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##### END SETTINGS LOOKUP #####
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###########################################
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$query_date = preg_replace('/[^- \:\_0-9a-zA-Z]/', '', $query_date);
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$end_date = preg_replace('/[^- \:\_0-9a-zA-Z]/', '', $end_date);
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$submit = preg_replace('/[^-_0-9a-zA-Z]/', '', $submit);
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$SUBMIT = preg_replace('/[^-_0-9a-zA-Z]/', '', $SUBMIT);
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$search_archived_data = preg_replace('/[^-_0-9a-zA-Z]/', '', $search_archived_data);
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$shift = preg_replace("/\<|\>|\'|\"|\\\\|;/","",$shift);
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$show_summary = preg_replace('/[^-_0-9a-zA-Z]/', '', $show_summary);
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$file_download = preg_replace('/[^-_0-9a-zA-Z]/', '', $file_download);
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$report_display_type = preg_replace('/[^-_0-9a-zA-Z]/', '', $report_display_type);
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$show_unanswered_xfers = preg_replace('/[^-_0-9a-zA-Z]/', '', $show_unanswered_xfers);
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# Variables filtered further down in the code
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# $user_group
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# $campaign
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# $users
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# $group
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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}
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else
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_PW);
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}
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### ARCHIVED DATA CHECK CONFIGURATION
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$archives_available="N";
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$log_tables_array=array("vicidial_log", "vicidial_xfer_log", "vicidial_closer_log", "vicidial_agent_log");
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for ($t=0; $t<count($log_tables_array); $t++)
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{
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$table_name=$log_tables_array[$t];
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$archive_table_name=use_archive_table($table_name);
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if ($archive_table_name!=$table_name) {$archives_available="Y";}
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}
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if ($search_archived_data)
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{
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$vicidial_log_table=use_archive_table("vicidial_log");
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$vicidial_agent_log_table=use_archive_table("vicidial_agent_log");
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$vicidial_xfer_log_table=use_archive_table("vicidial_xfer_log");
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$vicidial_closer_log_table=use_archive_table("vicidial_closer_log");
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}
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else
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{
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$vicidial_log_table="vicidial_log";
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$vicidial_agent_log_table="vicidial_agent_log";
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$vicidial_xfer_log_table="vicidial_xfer_log";
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$vicidial_closer_log_table="vicidial_closer_log";
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}
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#############
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$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$sl_ct = mysqli_num_rows($rslt);
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if ($sl_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VUselected_language = $row[0];
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}
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$auth=0;
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$reports_auth=0;
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$admin_auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1,0);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth > 0)
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{
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$admin_auth=$row[0];
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$reports_auth=$row[0];
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if ($reports_auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ( ($reports_auth > 0) and ($admin_auth < 1) )
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{
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$ADD=999999;
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$reports_only_user=1;
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}
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}
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else
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ($auth_message == 'IPBLOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip";
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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##### BEGIN log visit to the vicidial_report_log table #####
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$LOGip = getenv("REMOTE_ADDR");
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$LOGbrowser = getenv("HTTP_USER_AGENT");
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$LOGscript_name = getenv("SCRIPT_NAME");
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$LOGserver_name = getenv("SERVER_NAME");
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$LOGserver_port = getenv("SERVER_PORT");
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$LOGrequest_uri = getenv("REQUEST_URI");
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$LOGhttp_referer = getenv("HTTP_REFERER");
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$LOGbrowser=preg_replace("/\'|\"|\\\\/","",$LOGbrowser);
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$LOGrequest_uri=preg_replace("/\'|\"|\\\\/","",$LOGrequest_uri);
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$LOGhttp_referer=preg_replace("/\'|\"|\\\\/","",$LOGhttp_referer);
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if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
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else {$LOGserver_port = ":$LOGserver_port";}
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$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
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$LOGhostname = php_uname('n');
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if (strlen($LOGhostname)<1) {$LOGhostname='X';}
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if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
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$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$webserver_id_ct = mysqli_num_rows($rslt);
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if ($webserver_id_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$webserver_id = $row[0];
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}
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else
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{
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##### insert webserver entry
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$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$webserver_id = mysqli_insert_id($link);
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}
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$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$query_date, $end_date, $shift, $file_download, $report_display_type|', url='$LOGfull_url', webserver='$webserver_id';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$report_log_id = mysqli_insert_id($link);
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##### END log visit to the vicidial_report_log table #####
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if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
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{
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mysqli_close($link);
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$use_slave_server=1;
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$db_source = 'S';
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require("dbconnect_mysqli.php");
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echo "<!-- Using slave server $slave_db_server $db_source -->\n";
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}
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$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGuser_group = $row[0];
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$stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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$LOGallowed_reports = $row[1];
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$LOGadmin_viewable_groups = $row[2];
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$LOGadmin_viewable_call_times = $row[3];
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if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "You are not allowed to view this report: |$PHP_AUTH_USER|$report_name|\n";
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exit;
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}
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$LOGallowed_campaignsSQL='';
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$whereLOGallowed_campaignsSQL='';
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if ( (!preg_match('/\-ALL/i', $LOGallowed_campaigns)) )
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{
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$rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns);
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$rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL);
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$LOGallowed_campaignsSQL = "and campaign_id IN('$rawLOGallowed_campaignsSQL')";
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$whereLOGallowed_campaignsSQL = "where campaign_id IN('$rawLOGallowed_campaignsSQL')";
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}
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$regexLOGallowed_campaigns = " $LOGallowed_campaigns ";
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$LOGadmin_viewable_groupsSQL='';
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$whereLOGadmin_viewable_groupsSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) )
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{
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups);
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL);
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$LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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$whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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}
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$LOGadmin_viewable_call_timesSQL='';
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$whereLOGadmin_viewable_call_timesSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i', $LOGadmin_viewable_call_times)) and (strlen($LOGadmin_viewable_call_times) > 3) )
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{
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ -/",'',$LOGadmin_viewable_call_times);
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_call_timesSQL);
|
|
$LOGadmin_viewable_call_timesSQL = "and call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
|
|
$whereLOGadmin_viewable_call_timesSQL = "where call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
|
|
}
|
|
|
|
|
|
$stmt="select group_id from vicidial_inbound_groups $whereLOGadmin_viewable_groupsSQL order by group_id;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$groups_to_print = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
$groups_string='|';
|
|
$groups=array();
|
|
while ($i < $groups_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$groups[$i] =$row[0];
|
|
$groups_string .= "$groups[$i]|";
|
|
$i++;
|
|
}
|
|
|
|
$stmt="SELECT campaign_id from vicidial_campaigns $whereLOGallowed_campaignsSQL order by campaign_id;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$campaigns_to_print = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
$campaigns=array();
|
|
while ($i < $campaigns_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$campaigns[$i] =$row[0];
|
|
if (preg_match('/\-ALL/',$campaign_string) )
|
|
{$campaign[$i] = $campaigns[$i];}
|
|
$i++;
|
|
}
|
|
|
|
for ($i=0; $i<count($user_group); $i++)
|
|
{
|
|
if (preg_match('/\-\-ALL\-\-/', $user_group[$i])) {$all_user_groups=1; $user_group=array("--ALL--");}
|
|
}
|
|
|
|
$stmt="SELECT user_group from vicidial_user_groups $whereLOGadmin_viewable_groupsSQL order by user_group;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$user_groups_to_print = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
#$user_groups[$i]="Auto-dial agents";
|
|
#$i++;
|
|
$user_groups=array();
|
|
while ($i < $user_groups_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$user_groups[$i] =$row[0];
|
|
#if ($all_user_groups) {$user_group[$i]=$row[0];}
|
|
$i++;
|
|
}
|
|
|
|
$stmt="SELECT user, full_name from vicidial_users $whereLOGadmin_viewable_groupsSQL order by user";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$users_to_print = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
$user_list=array();
|
|
$user_names=array();
|
|
while ($i < $users_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$user_list[$i]=$row[0];
|
|
$user_names[$i]=$row[1];
|
|
if ($all_users) {$user_list[$i]=$row[0];}
|
|
$i++;
|
|
}
|
|
|
|
$i=0;
|
|
$campaign_string='|';
|
|
$campaign_ct = count($campaign);
|
|
while($i < $campaign_ct)
|
|
{
|
|
$campaign[$i] = preg_replace('/[^-_0-9\p{L}]/u', '', $campaign[$i]);
|
|
if ( (preg_match("/ $campaign[$i] /",$regexLOGallowed_campaigns)) or (preg_match("/-ALL/",$LOGallowed_campaigns)) )
|
|
{
|
|
$campaign_string .= "$campaign[$i]|";
|
|
$campaign_SQL .= "'$campaign[$i]',";
|
|
$campaignQS .= "&campaign[]=$campaign[$i]";
|
|
}
|
|
$i++;
|
|
}
|
|
if ( (preg_match('/\-\-ALL\-\-/',$campaign_string) ) or ($campaign_ct < 1) )
|
|
{
|
|
$campaign_SQL = "";
|
|
$campaign_agent_log_SQL = "";
|
|
$campaign_vicidial_log_SQL = "";
|
|
$campaign_closer_log_SQL = "";
|
|
}
|
|
else
|
|
{
|
|
$campaign_SQL = preg_replace('/,$/i', '',$campaign_SQL);
|
|
$campaign_agent_log_SQL = "and ".$vicidial_agent_log_table.".campaign_id IN($campaign_SQL)";
|
|
$campaign_vicidial_log_SQL = "and ".$vicidial_log_table.".campaign_id IN($campaign_SQL)";
|
|
$campaign_closer_log_SQL = "and ".$vicidial_closer_log_table.".campaign_id IN($campaign_SQL)";
|
|
$campaign_SQL = "and campaign_id IN($campaign_SQL)";
|
|
}
|
|
|
|
$i=0;
|
|
$user_group_string='|';
|
|
$user_group_ct = count($user_group);
|
|
while($i < $user_group_ct)
|
|
{
|
|
$user_group[$i] = preg_replace('/[^-_0-9\p{L}]/u', '', $user_group[$i]);
|
|
$user_group_string .= "$user_group[$i]|";
|
|
$user_group_SQL .= "'$user_group[$i]',";
|
|
$user_groupQS .= "&user_group[]=$user_group[$i]";
|
|
$i++;
|
|
}
|
|
if ( (preg_match('/\-\-ALL\-\-/',$user_group_string) ) or ($user_group_ct < 1) )
|
|
{
|
|
$user_group_SQL = "";
|
|
$user_group_agent_log_SQL = "";
|
|
$user_group_vicidial_log_SQL = "";
|
|
$user_group_closer_log_SQL = "";
|
|
}
|
|
else
|
|
{
|
|
$user_group_SQL = preg_replace('/,$/i', '',$user_group_SQL);
|
|
# $user_group_SQL = preg_replace("/\'Auto\-dial agents\'/i", "null",$user_group_SQL);
|
|
$user_group_agent_log_SQL = "and ".$vicidial_agent_log_table.".user_group IN($user_group_SQL)";
|
|
$user_group_vicidial_log_SQL = "and ".$vicidial_log_table.".user_group IN($user_group_SQL)";
|
|
$user_group_closer_log_SQL = "and ".$vicidial_closer_log_table.".user_group IN($user_group_SQL)";
|
|
$user_group_SQL = "and user_group IN($user_group_SQL)";
|
|
}
|
|
|
|
$i=0;
|
|
$users_string='|';
|
|
$user_ct = count($users);
|
|
while($i < $user_ct)
|
|
{
|
|
$users[$i] = preg_replace('/[^-_0-9\p{L}]/u', '', $users[$i]);
|
|
$users_string .= "$users[$i]|";
|
|
$user_SQL .= "'$users[$i]',";
|
|
$userQS .= "&users[]=$users[$i]";
|
|
$i++;
|
|
}
|
|
if ( (preg_match('/\-\-ALL\-\-/',$users_string) ) or ($user_ct < 1) )
|
|
{
|
|
$user_SQL = "";
|
|
$user_agent_log_SQL = "";
|
|
$user_vicidial_log_SQL = "";
|
|
$user_xfer_log_SQL = "";
|
|
$user_closer_log_SQL = "";
|
|
}
|
|
else
|
|
{
|
|
$user_SQL = preg_replace('/,$/i', '',$user_SQL);
|
|
$user_SQL = preg_replace("/\'VDAD\',/", "'VDAD','VDCL',", $user_SQL);
|
|
$user_agent_log_SQL = "and ".$vicidial_agent_log_table.".user IN($user_SQL)";
|
|
$user_vicidial_log_SQL = "and ".$vicidial_log_table.".user IN($user_SQL)";
|
|
$user_xfer_log_SQL = "and ".$vicidial_xfer_log_table.".user IN($user_SQL)";
|
|
$user_closer_log_SQL = "and ".$vicidial_closer_log_table.".user IN($user_SQL)";
|
|
$user_SQL = "and user IN($user_SQL)";
|
|
}
|
|
|
|
$i=0;
|
|
$group_string='|';
|
|
$group_ct = count($group);
|
|
while($i < $group_ct)
|
|
{
|
|
$group[$i] = preg_replace('/[^-_0-9\p{L}]/u', '', $group[$i]);
|
|
$group_string .= "$group[$i]|";
|
|
$group_SQL .= "'$group[$i]',";
|
|
$groupQS .= "&group[]=$group[$i]";
|
|
$i++;
|
|
}
|
|
|
|
require("screen_colors.php");
|
|
|
|
# $NWB = " <a href=\"javascript:openNewWindow('help.php?ADD=99999";
|
|
# $NWE = "')\"><IMG SRC=\"help.png\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP></A>";
|
|
|
|
$NWB = "<IMG SRC=\"help.png\" onClick=\"FillAndShowHelpDiv(event, '";
|
|
$NWE = "')\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP>";
|
|
|
|
$HTML_head.="<HTML>\n";
|
|
$HTML_head.="<HEAD>\n";
|
|
$HTML_head.="<STYLE type=\"text/css\">\n";
|
|
$HTML_head.="<!--\n";
|
|
$HTML_head.=" .green {color: white; background-color: green}\n";
|
|
$HTML_head.=" .red {color: white; background-color: red}\n";
|
|
$HTML_head.=" .blue {color: white; background-color: blue}\n";
|
|
$HTML_head.=" .purple {color: white; background-color: purple}\n";
|
|
$HTML_head.="-->\n";
|
|
$HTML_head.=" </STYLE>\n";
|
|
$HTML_head.="\n";
|
|
|
|
$HTML_head.="<link rel=\"stylesheet\" type=\"text/css\" href=\"vicidial_stylesheet.php\">\n";
|
|
$HTML_head.="<script language=\"JavaScript\" src=\"help.js\"></script>\n";
|
|
$HTML_head.="<div id='HelpDisplayDiv' class='help_info' style='display:none;'></div>";
|
|
|
|
$HTML_head.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
|
$HTML_head.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
|
$HTML_head.="<link rel=\"stylesheet\" href=\"horizontalbargraph.css\">\n";
|
|
require("chart_button.php");
|
|
$HTML_head.="<script src='chart/Chart.js'>Chart.defaults.global.defaultFontSize = 10;</script>\n";
|
|
$HTML_head.="<script language=\"JavaScript\" src=\"vicidial_chart_functions.js\"></script>\n";
|
|
|
|
$HTML_head.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
|
$HTML_head.="<TITLE>"._QXZ("$report_name")."</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
|
|
|
$short_header=1;
|
|
|
|
# require("admin_header.php");
|
|
|
|
$HTML_text.="<b>"._QXZ("$report_name")."</b> $NWB#fcstats$NWE\n";
|
|
$HTML_text.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
|
$HTML_text.="<TABLE CELLPADDING=3 CELLSPACING=0 BGCOLOR=\"#".$SSframe_background."\"><TR><TD>"._QXZ("Date").":<BR>";
|
|
|
|
$HTML_text.="<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
|
$HTML_text.="<script language=\"JavaScript\">\n";
|
|
$HTML_text.="var o_cal = new tcal ({\n";
|
|
$HTML_text.=" // form name\n";
|
|
$HTML_text.=" 'formname': 'vicidial_report',\n";
|
|
$HTML_text.=" // input name\n";
|
|
$HTML_text.=" 'controlname': 'query_date'\n";
|
|
$HTML_text.="});\n";
|
|
$HTML_text.="o_cal.a_tpl.yearscroll = false;\n";
|
|
$HTML_text.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
|
$HTML_text.="</script> <BR>"._QXZ("to").":<BR>\n";
|
|
|
|
$HTML_text.="<INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
|
$HTML_text.="<script language=\"JavaScript\">\n";
|
|
$HTML_text.="var o_cal = new tcal ({\n";
|
|
$HTML_text.=" // form name\n";
|
|
$HTML_text.=" 'formname': 'vicidial_report',\n";
|
|
$HTML_text.=" // input name\n";
|
|
$HTML_text.=" 'controlname': 'end_date'\n";
|
|
$HTML_text.="});\n";
|
|
$HTML_text.="o_cal.a_tpl.yearscroll = false;\n";
|
|
$HTML_text.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
|
$HTML_text.="</script>\n";
|
|
|
|
$HTML_text.="<BR><BR>";
|
|
$HTML_text.=_QXZ("Display").": <select name='report_display_type'>";
|
|
if ($report_display_type) {$HTML_text.="<option value='$report_display_type' selected>"._QXZ("$report_display_type")."</option>";}
|
|
$HTML_text.="<option value='TEXT'>"._QXZ("TEXT")."</option><option value='HTML'>"._QXZ("HTML")."</option></select><BR><BR>\n";
|
|
$HTML_text.=_QXZ("Shift").": <SELECT SIZE=1 NAME=shift>\n";
|
|
$HTML_text.="<option selected value=\"$shift\">"._QXZ("$shift")."</option>\n";
|
|
$HTML_text.="<option value=\"\">--</option>\n";
|
|
$HTML_text.="<option value=\"AM\">"._QXZ("AM")."</option>\n";
|
|
$HTML_text.="<option value=\"PM\">"._QXZ("PM")."</option>\n";
|
|
$HTML_text.="<option value=\"ALL\">"._QXZ("ALL")."</option>\n";
|
|
$HTML_text.="</SELECT>\n";
|
|
|
|
$HTML_text.="</td><td valign=TOP>";
|
|
$HTML_text.=_QXZ("Ingroup").": <BR><SELECT SIZE=5 NAME=group[] multiple>\n";
|
|
$o=0;
|
|
while ($groups_to_print > $o)
|
|
{
|
|
if (in_array($groups[$o], $group)) {$HTML_text.="<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
|
else {$HTML_text.="<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
$HTML_text.="</SELECT>\n";
|
|
|
|
$HTML_text.="</td>";
|
|
|
|
$HTML_text.="<TD VALIGN=TOP> "._QXZ("Campaigns").":<BR>";
|
|
$HTML_text.="<SELECT SIZE=5 NAME=campaign[] multiple>\n";
|
|
if (preg_match('/\-\-ALL\-\-/',$campaign_string))
|
|
{$HTML_text.="<option value=\"--ALL--\" selected>-- "._QXZ("ALL CAMPAIGNS")." --</option>\n";}
|
|
else
|
|
{$HTML_text.="<option value=\"--ALL--\">-- "._QXZ("ALL CAMPAIGNS")." --</option>\n";}
|
|
$o=0;
|
|
while ($campaigns_to_print > $o)
|
|
{
|
|
if (preg_match("/\|$campaigns[$o]\|/i",$campaign_string) && !preg_match('/\-\-ALL\-\-/',$campaign_string)) {$HTML_text.="<option selected value=\"$campaigns[$o]\">$campaigns[$o]</option>\n";}
|
|
else {$HTML_text.="<option value=\"$campaigns[$o]\">$campaigns[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
$HTML_text.="</SELECT>\n";
|
|
$HTML_text.="</TD><TD VALIGN=TOP>"._QXZ("User Groups").":<BR>";
|
|
$HTML_text.="<SELECT SIZE=5 NAME=user_group[] multiple>\n";
|
|
|
|
if (preg_match('/\-\-ALL\-\-/',$user_group_string))
|
|
{$HTML_text.="<option value=\"--ALL--\" selected>-- "._QXZ("ALL USER GROUPS")." --</option>\n";}
|
|
else
|
|
{$HTML_text.="<option value=\"--ALL--\">-- "._QXZ("ALL USER GROUPS")." --</option>\n";}
|
|
$o=0;
|
|
while ($user_groups_to_print > $o)
|
|
{
|
|
if (preg_match("/\|$user_groups[$o]\|/i",$user_group_string) && !preg_match('/\-\-ALL\-\-/',$user_group_string)) {$HTML_text.="<option selected value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
|
|
else {$HTML_text.="<option value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
$HTML_text.="</SELECT>\n";
|
|
$HTML_text.="</TD><TD VALIGN=TOP>"._QXZ("Users").": <BR>";
|
|
$HTML_text.="<SELECT SIZE=5 NAME=users[] multiple>\n";
|
|
|
|
if (preg_match('/\-\-ALL\-\-/',$users_string))
|
|
{$HTML_text.="<option value=\"--ALL--\" selected>-- "._QXZ("ALL USERS")." --</option>\n";}
|
|
else
|
|
{$HTML_text.="<option value=\"--ALL--\">-- "._QXZ("ALL USERS")." --</option>\n";}
|
|
$o=0;
|
|
while ($users_to_print > $o)
|
|
{
|
|
if (preg_match("/\|$user_list[$o]\|/i",$users_string) && !preg_match('/\-\-ALL\-\-/',$users_string)) {$HTML_text.="<option selected value=\"$user_list[$o]\">$user_list[$o] - $user_names[$o]</option>\n";}
|
|
else {$HTML_text.="<option value=\"$user_list[$o]\">$user_list[$o] - $user_names[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
$HTML_text.="</SELECT>\n";
|
|
$HTML_text.="</TD>";
|
|
|
|
$HTML_text.="<TD align='center'><INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
|
|
if ($archives_available=="Y")
|
|
{
|
|
$HTML_text.="<input type='checkbox' name='search_archived_data' value='checked' $search_archived_data>"._QXZ("Search archived data")."<BR><BR>\n";
|
|
}
|
|
$HTML_text.="<input type='checkbox' name='show_summary' value='checked' $show_summary>"._QXZ("Show fronter/closer summary")."<BR><BR>\n";
|
|
$HTML_text.="<input type='checkbox' name='show_unanswered_xfers' value='checked' $show_unanswered_xfers>"._QXZ("Show unanswered transfers")."<BR><BR>\n";
|
|
$HTML_text.="<INPUT TYPE=submit NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'><BR><BR>\n";
|
|
$HTML_text.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2><a href=\"$PHP_SELF?query_date=$query_date&end_date=$end_date&group[]=" . implode("&group[]=", array_map(array($link, 'real_escape_string'), $group)) . "&shift=$shift&file_download=1&show_unanswered_xfers=$show_unanswered_xfers&search_archived_data=$search_archived_data&show_summary=$show_summary$campaignQS$user_groupQS$userQS\">"._QXZ("DOWNLOAD")."</a> | <a href=\"./admin.php?ADD=3111&group_id=$group\">"._QXZ("MODIFY")."</a> | <a href=\"./admin.php?ADD=999999\">"._QXZ("REPORTS")."</a><BR/></FONT>\n";
|
|
$HTML_text.="</TD>";
|
|
|
|
|
|
$HTML_text.="</TR></TABLE>\n";
|
|
$HTML_text.="</FORM>\n\n";
|
|
|
|
$HTML_text.="<PRE><FONT SIZE=2>\n\n";
|
|
|
|
|
|
if (!$group)
|
|
{
|
|
$HTML_text.="\n\n";
|
|
$HTML_text.=_QXZ("PLEASE SELECT AN IN-GROUP AND DATE ABOVE THEN CLICK SUBMIT")."\n";
|
|
}
|
|
|
|
else
|
|
{
|
|
# $time_BEGIN=$AM_shift_BEGIN;
|
|
# $time_END=$AM_shift_END;
|
|
#$query_date_BEGIN = "$query_date $time_BEGIN";
|
|
#$query_date_END = "$query_date $time_END";
|
|
|
|
$Cqdate = explode('-',$query_date);
|
|
$Cedate = explode('-',$end_date);
|
|
|
|
if ($shift == 'AM')
|
|
{
|
|
$query_date_BEGIN = date("Y-m-d H:i:s", mktime(1, 0, 0, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
|
|
$query_date_END = date("Y-m-d H:i:s", mktime(17, 45, 0, $Cedate[1], $Cedate[2], $Cedate[0]));
|
|
}
|
|
if ($shift == 'PM')
|
|
{
|
|
$query_date_BEGIN = date("Y-m-d H:i:s", mktime(17, 45, 1, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
|
|
$query_date_END = date("Y-m-d H:i:s", mktime(24, 59, 59, $Cedate[1], $Cedate[2], $Cedate[0]));
|
|
}
|
|
if ($shift == 'ALL')
|
|
{
|
|
$query_date_BEGIN = date("Y-m-d H:i:s", mktime(1, 0, 0, $Cqdate[1], $Cqdate[2], $Cqdate[0]));
|
|
$query_date_END = date("Y-m-d H:i:s", mktime(24, 59, 59, $Cedate[1], $Cedate[2], $Cedate[0]));
|
|
}
|
|
|
|
### Combine campaign, date, user_group, and user to get list of available users based on new parameters
|
|
if ($campaign_ct>0 || $user_group_ct>0 || $user_ct>0) {
|
|
$total_agent_stmt="select distinct user from ".$vicidial_agent_log_table." where event_time >= '$query_date_BEGIN' and event_time <= '$query_date_END' $campaign_agent_log_SQL $user_group_agent_log_SQL $user_group_agent_log_SQL order by user";
|
|
$total_agent_rslt=mysql_to_mysqli($total_agent_stmt, $link);
|
|
$total_user_SQL="";
|
|
if ($DB) {echo "$total_agent_stmt\n";}
|
|
while ($agent_row=mysqli_fetch_row($total_agent_rslt)) {
|
|
$total_user_SQL .= "'$agent_row[0]',";
|
|
}
|
|
$total_user_SQL = preg_replace('/,$/i', '',$total_user_SQL);
|
|
$summary_user_xfer_log_SQL = "and ".$vicidial_xfer_log_table.".user IN($total_user_SQL)";
|
|
$summary_user_closer_log_SQL = "and ".$vicidial_closer_log_table.".user IN($total_user_SQL)";
|
|
}
|
|
|
|
|
|
#### LOG SECTION
|
|
if ($campaign_ct>0 || $user_group_ct>0 || $user_ct>0) {
|
|
/*
|
|
# xfers originating from outbound calls
|
|
$xfer_stmt="select ".$vicidial_log_table.".call_date, ".$vicidial_log_table.".lead_id, ".$vicidial_log_table.".user, ".$vicidial_log_table.".user_group, ".$vicidial_log_table.".campaign_id, ".$vicidial_xfer_log_table.".campaign_id, ".$vicidial_agent_log_table.".campaign_id, ".$vicidial_closer_log_table.".campaign_id, ".$vicidial_closer_log_table.".user, ".$vicidial_closer_log_table.".user_group, ".$vicidial_closer_log_table.".call_date, ".$vicidial_closer_log_table.".uniqueid from ".$vicidial_log_table.", ".$vicidial_xfer_log_table.", ".$vicidial_agent_log_table.", ".$vicidial_closer_log_table." where ".$vicidial_log_table.".call_date>='$query_date_BEGIN' and ".$vicidial_log_table.".call_date<='$query_date_END' and ".$vicidial_log_table.".lead_id=".$vicidial_xfer_log_table.".lead_id and ".$vicidial_xfer_log_table.".campaign_id='" . mysqli_real_escape_string($link, $group) . "' and ".$vicidial_xfer_log_table.".call_date>='$query_date_BEGIN' and ".$vicidial_xfer_log_table.".call_date<='$query_date_END' and ".$vicidial_xfer_log_table.".xfercallid=".$vicidial_closer_log_table.".xfercallid and ".$vicidial_xfer_log_table.".lead_id=".$vicidial_closer_log_table.".lead_id and ".$vicidial_xfer_log_table.".closer=".$vicidial_closer_log_table.".user and ".$vicidial_closer_log_table.".call_date>='$query_date_BEGIN' and ".$vicidial_closer_log_table.".call_date<='$query_date_END' and ".$vicidial_closer_log_table.".uniqueid=".$vicidial_agent_log_table.".uniqueid and ".$vicidial_agent_log_table.".event_time>='$query_date_BEGIN' and ".$vicidial_agent_log_table.".event_time<='$query_date_END' and timediff(".$vicidial_xfer_log_table.".call_date, ".$vicidial_log_table.".call_date)<'00:30:00' and timediff(".$vicidial_xfer_log_table.".call_date, ".$vicidial_log_table.".call_date)>='0' $user_agent_log_SQL $user_vicidial_log_SQL $user_xfer_log_SQL $user_closer_log_SQL $user_group_agent_log_SQL $user_group_vicidial_log_SQL $user_group_closer_log_SQL $campaign_agent_log_SQL $campaign_vicidial_log_SQL";
|
|
if ($DB) {echo "<B>$xfer_stmt</B>\n";}
|
|
$xfer_rslt=mysql_to_mysqli($xfer_stmt, $link);
|
|
while ($xfer_row=mysqli_fetch_row($xfer_rslt)) {
|
|
array_push($complete_xfer_log, $xfer_row);
|
|
}
|
|
|
|
# xfers originating from inbound calls
|
|
$xfer_stmt1="select ".$vicidial_closer_log_table.".call_date, ".$vicidial_closer_log_table.".lead_id, ".$vicidial_closer_log_table.".user, ".$vicidial_closer_log_table.".user_group, ".$vicidial_agent_log_table.".campaign_id, ".$vicidial_closer_log_table.".campaign_id as ingroup, ".$vicidial_xfer_log_table.".xfercallid from ".$vicidial_closer_log_table.", ".$vicidial_agent_log_table.", ".$vicidial_xfer_log_table." where ".$vicidial_xfer_log_table.".campaign_id='" . mysqli_real_escape_string($link, $group) . "' and ".$vicidial_closer_log_table.".call_date>='$query_date_BEGIN' and ".$vicidial_closer_log_table.".call_date<='$query_date_END' and ".$vicidial_closer_log_table.".lead_id=".$vicidial_xfer_log_table.".lead_id and ".$vicidial_closer_log_table.".xfercallid=0 and ".$vicidial_closer_log_table.".user=".$vicidial_xfer_log_table.".user and ".$vicidial_xfer_log_table.".call_date>='$query_date_BEGIN' and ".$vicidial_xfer_log_table.".call_date<='$query_date_END' and ".$vicidial_closer_log_table.".uniqueid=".$vicidial_agent_log_table.".uniqueid and ".$vicidial_agent_log_table.".event_time>='$query_date_BEGIN' and ".$vicidial_agent_log_table.".event_time<='$query_date_END' and timediff(".$vicidial_xfer_log_table.".call_date, ".$vicidial_closer_log_table.".call_date)<'00:30:00' and timediff(".$vicidial_xfer_log_table.".call_date, ".$vicidial_closer_log_table.".call_date)>='0' $user_agent_log_SQL $user_xfer_log_SQL $user_closer_log_SQL $user_group_agent_log_SQL $user_group_closer_log_SQL $campaign_agent_log_SQL";
|
|
if ($DB) {echo "<B>$xfer_stmt1</B>\n";}
|
|
$xfer_rslt1=mysql_to_mysqli($xfer_stmt1, $link);
|
|
while ($xfer_row1=mysqli_fetch_row($xfer_rslt1)) {
|
|
$temp_array=array();
|
|
$xfercallid=$xfer_row1[6];
|
|
array_push($temp_array, "$xfer_row1[0]", "$xfer_row1[1]", "$xfer_row1[2]", "$xfer_row1[3]", "$xfer_row1[4]", "$xfer_row1[5]");
|
|
|
|
$xfer_stmt2="select ".$vicidial_agent_log_table.".campaign_id, ".$vicidial_closer_log_table.".campaign_id, ".$vicidial_closer_log_table.".user, ".$vicidial_closer_log_table.".user_group, ".$vicidial_closer_log_table.".call_date from ".$vicidial_agent_log_table.", ".$vicidial_xfer_log_table.", ".$vicidial_closer_log_table." where ".$vicidial_xfer_log_table.".xfercallid='$xfercallid' and ".$vicidial_xfer_log_table.".lead_id=".$vicidial_closer_log_table.".lead_id and ".$vicidial_xfer_log_table.".closer=".$vicidial_closer_log_table.".user and ".$vicidial_closer_log_table.".uniqueid=".$vicidial_agent_log_table.".uniqueid and ".$vicidial_closer_log_table.".xfercallid='$xfercallid' and ".$vicidial_agent_log_table.".event_time>='$query_date_BEGIN' and ".$vicidial_agent_log_table.".event_time<='$query_date_END'";
|
|
if ($DB) {echo "<B>$xfer_stmt2</B>\n";}
|
|
$xfer_rslt2=mysql_to_mysqli($xfer_stmt2, $link);
|
|
while ($xfer_row2=mysqli_fetch_row($xfer_rslt2)) {
|
|
array_push($temp_array, "$xfer_row2[0]", "$xfer_row2[1]", "$xfer_row2[2]", "$xfer_row2[3]", "$xfer_row2[4]");
|
|
}
|
|
|
|
array_push($complete_xfer_log, $temp_array);
|
|
}
|
|
*/
|
|
|
|
$complete_xfer_log=array();
|
|
$complete_fronter_stats=array();
|
|
$complete_closer_stats=array();
|
|
$xfer_log_stmt="select * from vicidial_xfer_log where campaign_id in ('" . implode("','", array_map(array($link, 'real_escape_string'), $group)) . "') and call_date>='$query_date_BEGIN' and call_date<='$query_date_END' $user_SQL";
|
|
if ($DB) {echo "<B>$xfer_log_stmt</B>\n";}
|
|
$xfer_log_rslt=mysql_to_mysqli($xfer_log_stmt, $link);
|
|
while ($xfer_row=mysqli_fetch_array($xfer_log_rslt)) {
|
|
$temp_array=array();
|
|
$xfercallid=$xfer_row["xfercallid"];
|
|
$closer=$xfer_row["closer"];
|
|
if ($closer=="VDXL" && $show_unanswered_xfers) {$closer="VDCL";}
|
|
$campaign_id="";
|
|
|
|
$lead_stmt="select * from vicidial_list where lead_id='$xfer_row[lead_id]'";
|
|
$lead_rslt=mysql_to_mysqli($lead_stmt, $link);
|
|
$lead_row=mysqli_fetch_array($lead_rslt);
|
|
$phone_number=$lead_row["phone_number"];
|
|
$province=$lead_row["province"];
|
|
|
|
$fronter_log_stmt="select call_date, user_group, campaign_id from vicidial_log where lead_id='$xfer_row[lead_id]' and user='$xfer_row[user]' and call_date>='$xfer_row[call_date]'-INTERVAL 30 MINUTE and call_date<='$xfer_row[call_date]' $campaign_SQL $user_group_SQL order by call_date desc limit 1";
|
|
$fronter_log_rslt=mysql_to_mysqli($fronter_log_stmt, $link);
|
|
if ($DB) {echo "<B>$fronter_log_stmt</B>\n";}
|
|
if (mysqli_num_rows($fronter_log_rslt)>0) {
|
|
while ($fronter_row=mysqli_fetch_array($fronter_log_rslt)) {
|
|
$call_date=$fronter_row["call_date"];
|
|
$lead_id=$xfer_row["lead_id"];
|
|
$user=$xfer_row["user"];
|
|
$user_group=$fronter_row["user_group"];
|
|
$campaign_id=$fronter_row["campaign_id"];
|
|
$ingroup=$xfer_row["campaign_id"];
|
|
|
|
if($user_group=="") # sometimes NULL in closer_log
|
|
{
|
|
$val_stmt="select user_group, abs(timestampdiff(SECOND, '$xfer_row[call_date]', event_time)) as time_diff from vicidial_agent_log where user='$user' order by time_diff asc limit 1";
|
|
$val_rslt=mysql_to_mysqli($val_stmt, $link);
|
|
while ($val_row=mysqli_fetch_array($val_rslt))
|
|
{
|
|
$user_group=$val_row["user_group"];
|
|
}
|
|
}
|
|
|
|
#$uniqueid=$fronter_row["uniqueid"];
|
|
#$agent_log_stmt="select * From vicidial_agent_log where uniqueid='$uniqueid' $campaignSQL";
|
|
#$agent_log_rslt=mysql_to_mysqli($agent_log_stmt, $link);
|
|
#if (mysqli_num_rows($agent_log_rslt)>0) {
|
|
# $fronter_row=mysqli_fetch_array($agent_log_rslt);
|
|
# break;
|
|
#}
|
|
}
|
|
} else {
|
|
$closer_log_stmt="select uniqueid, user_group, call_date from vicidial_closer_log where call_date>='$xfer_row[call_date]'-INTERVAL 30 MINUTE and call_date<='$xfer_row[call_date]' and lead_id='$xfer_row[lead_id]' and user='$xfer_row[user]' order by call_date desc limit 1";
|
|
$closer_log_rslt=mysql_to_mysqli($closer_log_stmt, $link);
|
|
if ($DB) {echo "<B>$closer_log_stmt</B>\n";}
|
|
while ($closer_row=mysqli_fetch_array($closer_log_rslt)) {
|
|
$call_date=$closer_row["call_date"];
|
|
$lead_id=$xfer_row["lead_id"];
|
|
$user=$xfer_row["user"];
|
|
$user_group=$closer_row["user_group"];
|
|
$ingroup=$xfer_row["campaign_id"];
|
|
|
|
if($user_group=="") # sometimes NULL in closer_log
|
|
{
|
|
$val_stmt="select user_group, abs(timestampdiff(SECOND, '$xfer_row[call_date]', event_time)) as time_diff from vicidial_agent_log where user='$user' order by time_diff asc limit 1";
|
|
$val_rslt=mysql_to_mysqli($val_stmt, $link);
|
|
while ($val_row=mysqli_fetch_array($val_rslt))
|
|
{
|
|
$user_group=$val_row["user_group"];
|
|
}
|
|
}
|
|
|
|
$uniqueid=$closer_row["uniqueid"];
|
|
$agent_log_stmt="select campaign_id From vicidial_agent_log where uniqueid='$uniqueid' and event_time>='$query_date_BEGIN' and event_time<='$query_date_END' $campaign_SQL $user_group_SQL";
|
|
$agent_log_rslt=mysql_to_mysqli($agent_log_stmt, $link);
|
|
if (mysqli_num_rows($agent_log_rslt)>0) {
|
|
$fronter_row=mysqli_fetch_array($agent_log_rslt);
|
|
$campaign_id=$fronter_row["campaign_id"];
|
|
break;
|
|
}
|
|
}
|
|
}
|
|
|
|
if ($campaign_id) {
|
|
array_push($temp_array, "$call_date", "$lead_id", "$phone_number", "$province", "$user", "$user_group", "$campaign_id", "$ingroup");
|
|
|
|
$closer_xfer_log_stmt="select uniqueid, campaign_id, call_date, status from vicidial_closer_log where campaign_id in ('" . implode("','", array_map(array($link, 'real_escape_string'), $group)) . "') and call_date>='$xfer_row[call_date]' and call_date<='$xfer_row[call_date]'+INTERVAL 1 HOUR and xfercallid='$xfercallid' and user='$closer' $user_SQL $user_group_SQL order by call_date asc limit 1";
|
|
$closer_xfer_log_rslt=mysql_to_mysqli($closer_xfer_log_stmt, $link);
|
|
if ($DB) {echo "<B>$closer_xfer_log_stmt</B>|".mysqli_num_rows($closer_xfer_log_rslt)."\n";}
|
|
if (mysqli_num_rows($closer_xfer_log_rslt)>0) {
|
|
$closer_xfer_row=mysqli_fetch_array($closer_xfer_log_rslt);
|
|
$closer_uid=$closer_xfer_row["uniqueid"];
|
|
$closer_ingroup=$closer_xfer_row["campaign_id"];
|
|
$closer_call_date=$closer_xfer_row["call_date"];
|
|
$status=$closer_xfer_row["status"];
|
|
|
|
$closer_agent_log_stmt="select campaign_id, user_group from vicidial_agent_log where user='$closer' and uniqueid='$closer_uid' and event_time>='$query_date_BEGIN' and event_time<='$query_date_END' $user_SQL $user_group_SQL $campaign_SQL"; #$campaignSQL necessary?
|
|
$closer_agent_log_rslt=mysql_to_mysqli($closer_agent_log_stmt, $link);
|
|
if ($DB) {echo "<B>$closer_agent_log_stmt</B>|".mysqli_num_rows($closer_agent_log_rslt)."\n";}
|
|
if (mysqli_num_rows($closer_agent_log_rslt)>0) {
|
|
$closer_agent_log_row=mysqli_fetch_array($closer_agent_log_rslt);
|
|
$closer_campaign=$closer_agent_log_row["campaign_id"];
|
|
$closer_user_group=$closer_agent_log_row["user_group"];
|
|
|
|
array_push($temp_array, "$closer_campaign", "$closer_ingroup", "$closer", "$closer_user_group", "$closer_call_date", "$status");
|
|
array_push($complete_xfer_log, $temp_array);
|
|
|
|
$complete_fronter_stats["$user"]["$status"]++;
|
|
$complete_closer_stats["$closer"]["$status"]++;
|
|
} else if ($closer=="VDCL" && $show_unanswered_xfers) {
|
|
array_push($temp_array, "$closer_ingroup", "$closer_ingroup", "$closer", "ADMIN", "$closer_call_date", "$status");
|
|
array_push($complete_xfer_log, $temp_array);
|
|
|
|
$complete_fronter_stats["$user"]["$status"]++;
|
|
$complete_closer_stats["$closer"]["$status"]++;
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
}
|
|
|
|
function cmp($a, $b)
|
|
{
|
|
return strcmp($a[0], $b[0]);
|
|
}
|
|
|
|
if (count($complete_xfer_log)>0)
|
|
{usort($complete_xfer_log, "cmp");}
|
|
|
|
if (count($complete_xfer_log)>0) {
|
|
$output_header="+---------------------+-----------+----------------------+----------------------+----------------------+----------------------+------------+----------------------+------------+----------------------+----------------------+----------------------+---------------------+--------+\n";
|
|
$HTML_text.="\n";
|
|
$HTML_text.=$output_header;
|
|
$HTML_text.="| "._QXZ("CALL DATE (INITIAL)", 19)." | "._QXZ("LEAD ID", 9)." | "._QXZ("PHONE NUMBER", 20)." | "._QXZ("PROVINCE", 20)." | "._QXZ("USER", 20)." | "._QXZ("USER GROUP - FRONTER", 20)." | "._QXZ("FRONT CAMP", 10)." | "._QXZ("INBOUND/XFER GROUP", 20)." | "._QXZ("RECVD CAMP", 10)." | "._QXZ("RCVD GROUP", 20)." | "._QXZ("USER", 20)." | "._QXZ("USER GROUP - CLOSER", 20)." | "._QXZ("RECEIPT DATE", 19)." | "._QXZ("STATUS", 6)." |\n";
|
|
$CSV_text1="\""._QXZ("CALL DATE (INITIAL)")."\",\""._QXZ("LEAD ID")."\",\""._QXZ("PHONE NUMBER")."\",\""._QXZ("PROVINCE")."\",\""._QXZ("USER")."\",\""._QXZ("USER GROUP - FRONTER")."\",\""._QXZ("FRONT CAMP")."\",\""._QXZ("INBOUND/XFER GROUP")."\",\""._QXZ("RECVD CAMP")."\",\""._QXZ("RCVD GROUP")."\",\""._QXZ("USER")."\",\""._QXZ("USER GROUP - CLOSER")."\",\""._QXZ("RECEIPT DATE")."\",\""._QXZ("STATUS")."\"\n";
|
|
$HTML_text.=$output_header;
|
|
$total_transfers=0;
|
|
for($i=0; $i<count($complete_xfer_log); $i++) {
|
|
$HTML_text.="| ";
|
|
$HTML_text.=sprintf("%-19s", $complete_xfer_log[$i][0])." | ";
|
|
$HTML_text.="<a href='admin_modify_lead.php?lead_id=".$complete_xfer_log[$i][1]."'>".sprintf("%-9s", $complete_xfer_log[$i][1])."</a> | ";
|
|
$HTML_text.=sprintf("%-20s", $complete_xfer_log[$i][2])." | ";
|
|
$HTML_text.=sprintf("%-20s", $complete_xfer_log[$i][3])." | ";
|
|
$HTML_text.=sprintf("%-20s", $complete_xfer_log[$i][4])." | ";
|
|
$HTML_text.=sprintf("%-20s", $complete_xfer_log[$i][5])." | ";
|
|
$HTML_text.=sprintf("%-10s", $complete_xfer_log[$i][6])." | ";
|
|
$HTML_text.=sprintf("%-20s", $complete_xfer_log[$i][7])." | ";
|
|
$HTML_text.=sprintf("%-10s", $complete_xfer_log[$i][8])." | ";
|
|
$HTML_text.=sprintf("%-20s", $complete_xfer_log[$i][9])." | ";
|
|
$HTML_text.=sprintf("%-20s", $complete_xfer_log[$i][10])." | ";
|
|
$HTML_text.=sprintf("%-20s", $complete_xfer_log[$i][11])." | ";
|
|
$HTML_text.=sprintf("%-19s", $complete_xfer_log[$i][12])." | ";
|
|
$HTML_text.=sprintf("%-6s", $complete_xfer_log[$i][13])." |\n";
|
|
for ($j=0; $j<=13; $j++) {
|
|
$CSV_text1.="\"".$complete_xfer_log[$i][$j]."\",";
|
|
}
|
|
$CSV_text1=preg_replace("/,$/", "", $CSV_text1);
|
|
$CSV_text1.="\n";
|
|
$total_transfers++;
|
|
}
|
|
$HTML_text.=$output_header;
|
|
$HTML_text.="| ".sprintf("%-31s", _QXZ("TOTAL TRANSFERS").": $total_transfers")." |\n";
|
|
$HTML_text.="+---------------------------------+\n\n";
|
|
} else {
|
|
$CSV_text1=count($complete_xfer_log);
|
|
}
|
|
|
|
|
|
if ($show_summary) {
|
|
|
|
$HTML_text.=_QXZ("In-Group Fronter-Closer Stats Report",57)." $NOW_TIME\n";
|
|
|
|
$HTML_text.="\n";
|
|
$HTML_text.="---------- "._QXZ("TOTALS FOR")." $query_date_BEGIN "._QXZ("to")." $query_date_END\n";
|
|
|
|
$SQL_group_id = preg_replace("/_/",'\\_',$group);
|
|
$sale_dispo_stmt="select distinct status from vicidial_campaign_statuses where sale='Y' and campaign_id in (SELECT campaign_id from vicidial_campaigns where closer_campaigns LIKE \"% " . implode(" %\" OR closer_campaigns LIKE \"% ", array_map(array($link, 'real_escape_string'), $SQL_group_id)) . " %\" $LOGallowed_campaignsSQL) UNION select distinct status from vicidial_statuses where sale='Y'";
|
|
if ($DB) {echo "$sale_dispo_stmt\n";}
|
|
$sale_dispo_rslt=mysql_to_mysqli($sale_dispo_stmt, $link);
|
|
$sale_dispos="'SALE'"; $sale_dispo_str="|SALE";
|
|
while ($ssrow=mysqli_fetch_row($sale_dispo_rslt)) {
|
|
$sale_dispos.=",'$ssrow[0]'";
|
|
$sale_dispo_str.="|$ssrow[0]";
|
|
}
|
|
$sale_dispo_str.="|";
|
|
if ($DB) {$HTML_text.=_QXZ("Sale dispo string").": $sale_dispo_str\n";}
|
|
|
|
$stmt="select count(*) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id in ('" . implode("','", array_map(array($link, 'real_escape_string'), $group)) . "') and status in ($sale_dispos);";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysqli_fetch_row($rslt);
|
|
|
|
$HTML_text.=_QXZ("STATUS",8)." "._QXZ("CUSTOMERS")."\n";
|
|
$HTML_text.=_QXZ("SALES").": $A1_tally\n";
|
|
|
|
$HTML_text.="\n";
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
##############################
|
|
######### FRONTER STATS
|
|
|
|
$TOTagents=0;
|
|
$TOTcalls=0;
|
|
$TOTsales=0;
|
|
$totDROP=0;
|
|
$totOTHER=0;
|
|
|
|
$CSV_fronter_header="\""._QXZ("TOTALS FOR")." $query_date_BEGIN "._QXZ("to")." $query_date_END\"\n";
|
|
$CSV_fronter_header.="\""._QXZ("STATUS CUSTOMERS")."\"\n";
|
|
$CSV_fronter_header.="\""._QXZ("SALES").": $A1_tally\"\n\n";
|
|
$CSV_fronter_header.="\""._QXZ("FRONTER STATS")."\"\n";
|
|
$CSV_fronter_header.="\""._QXZ("AGENT")."\",\""._QXZ("XFERS")."\",\""._QXZ("SALE")."%\",\""._QXZ("SALE")."\",\""._QXZ("DROP")."\",\""._QXZ("OTHER")."\"\n";
|
|
$CSV_fronter_lines="";
|
|
$CSV_fronter_footer="";
|
|
|
|
$ASCII_text="\n";
|
|
$ASCII_text.="---------- "._QXZ("FRONTER STATS")."\n";
|
|
$ASCII_text.="+--------------------------+--------+----------+---------+---------+-------+\n";
|
|
$ASCII_text.="| "._QXZ("AGENT",24)." | "._QXZ("XFERS",6)." | "._QXZ("SALE",7)."% | "._QXZ("SALE",7)." | "._QXZ("DROP",7)." | "._QXZ("OTHER",5)." |\n";
|
|
$ASCII_text.="+--------------------------+--------+----------+---------+---------+-------+\n";
|
|
|
|
######## GRAPHING #########
|
|
$graph_stats=array();
|
|
$max_success=1;
|
|
$max_xfers=1;
|
|
$max_success_pct=1;
|
|
$max_sales=1;
|
|
$max_drops=1;
|
|
$max_other=1;
|
|
###########################
|
|
|
|
/*
|
|
$stmt="select user,count(*) from ".$vicidial_xfer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id in ('" . implode("','", array_map(array($link, 'real_escape_string'), $group)) . "') and user is not null $summary_user_xfer_log_SQL group by user;";
|
|
|
|
|
|
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$users_to_print = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
$userRAW=array();
|
|
$user=array();
|
|
$USERcallsRAW=array();
|
|
$USERcalls=array();
|
|
while ($i < $users_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
|
|
$TOTcalls = ($TOTcalls + $row[1]);
|
|
|
|
$userRAW[$i]=$row[0];
|
|
$user[$i] = sprintf("%-6s", $row[0]);while(strlen($user[$i])>6) {$user[$i] = substr("$user[$i]", 0, -1);}
|
|
$USERcallsRAW[$i] = $row[1];
|
|
$USERcalls[$i] = sprintf("%6s", $row[1]);
|
|
|
|
$i++;
|
|
}
|
|
|
|
$i=0;
|
|
$full_name=array();
|
|
while ($i < $users_to_print)
|
|
{
|
|
$stmt="select full_name from vicidial_users where user='$userRAW[$i]' $LOGadmin_viewable_groupsSQL;";
|
|
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$names_to_print = mysqli_num_rows($rslt);
|
|
if ($names_to_print > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($non_latin < 1)
|
|
{
|
|
$full_name[$i] = sprintf("%-15s", $row[0]); while(strlen($full_name[$i])>15) {$full_name[$i] = substr("$full_name[$i]", 0, -1);}
|
|
}
|
|
else
|
|
{
|
|
$full_name[$i] = sprintf("%-45s", $row[0]); while(mb_strlen($full_name[$i],'utf-8')>15) {$full_name[$i] = mb_substr("$full_name[$i]", 0, -1,'utf-8');}
|
|
}
|
|
}
|
|
else
|
|
{$full_name[$i] = ' ';}
|
|
|
|
$DROP=0; $OTHER=0; $sales=0;
|
|
$stmt="select vc.status,count(*) from ".$vicidial_xfer_log_table." vx, ".$vicidial_closer_log_table." vc where vx.call_date >= '$query_date_BEGIN' and vx.call_date <= '$query_date_END' and vx.front_uniqueid in ('" . implode("','", $valid_UIDs)."') and vc.call_date >= '$query_date_BEGIN' and vc.call_date <= '$query_date_END' and vc.campaign_id in ('" . implode("','", array_map(array($link, 'real_escape_string'), $group)) . "') and vx.campaign_id in ('" . implode("','", array_map(array($link, 'real_escape_string'), $group)) . "') and vx.user='$userRAW[$i]' and vc.lead_id=vx.lead_id and vc.xfercallid=vx.xfercallid group by vc.status;";
|
|
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$lead_ids_to_print = mysqli_num_rows($rslt);
|
|
$j=0;
|
|
while ($j < $lead_ids_to_print)
|
|
{
|
|
# $TOTcalls++;
|
|
# $USERcalls[$i]++;
|
|
$row=mysqli_fetch_row($rslt);
|
|
$recL=0;
|
|
if ( (preg_match("/\|$row[0]\|/", $sale_dispo_str)) and ($recL < 1) ) {$A1=$row[1]; $recL++; $sales=($sales + $row[1]);}
|
|
if ( ($row[0]=='DROP' || $row[0]=='TIMEOT') and ($recL < 1) ) {$DROP=($DROP+$row[1]); $recL++;}
|
|
if ($recL < 1) {$OTHER=($row[1] + $OTHER); $recL++;}
|
|
$j++;
|
|
}
|
|
|
|
$totDROP = ($totDROP + $DROP);
|
|
$totOTHER = ($totOTHER + $OTHER);
|
|
$TOTsales = ($TOTsales + $sales);
|
|
|
|
$Spct = MathZDC($sales, $USERcallsRAW[$i])*100;
|
|
$Spct = round($Spct, 2);
|
|
$Spct = sprintf("%01.2f", $Spct);
|
|
|
|
if ($sales>$max_success) {$max_success=$sales;}
|
|
if ($USERcalls[$i]>$max_xfers) {$max_xfers=$USERcalls[$i];}
|
|
if ($Spct>$max_success_pct) {$max_success_pct=$Spct;}
|
|
if ($DROP>$max_drops) {$max_drops=$DROP;}
|
|
if ($OTHER>$max_other) {$max_other=$OTHER;}
|
|
$graph_stats[$i][0]="$user[$i] - $full_name[$i]";
|
|
$graph_stats[$i][1]=$USERcalls[$i];
|
|
$graph_stats[$i][2]=$Spct;
|
|
$graph_stats[$i][3]=$sales;
|
|
$graph_stats[$i][4]=$DROP;
|
|
$graph_stats[$i][5]=$OTHER;
|
|
|
|
$DROP = sprintf("%7s", $DROP);
|
|
$OTHER = sprintf("%5s", $OTHER);
|
|
$sales = sprintf("%7s", $sales);
|
|
$Spct = sprintf("%7s", $Spct);
|
|
|
|
$ASCII_text.="| ".sprintf("%-24s", substr("$user[$i] - $full_name[$i]", 0, 24))." | $USERcalls[$i] | $Spct% | $sales | $DROP | $OTHER |\n";
|
|
$CSV_fronter_lines.="\"$user[$i] - $full_name[$i]\",\"$USERcalls[$i]\",\"$Spct%\",\"$sales\",\"$DROP\",\"$OTHER\"\n";
|
|
|
|
$i++;
|
|
}
|
|
|
|
|
|
$totSpct = MathZDC($TOTsales, $TOTcalls)*100;
|
|
$totSpct = round($totSpct, 2);
|
|
$totSpct = sprintf("%01.2f", $totSpct);
|
|
$totSpct = sprintf("%7s", $totSpct);
|
|
|
|
$TOTagents = sprintf("%6s", $i);
|
|
$TOTcalls = sprintf("%6s", $TOTcalls);
|
|
$TOTsales = sprintf("%7s", $TOTsales);
|
|
$totDROP = sprintf("%7s", $totDROP);
|
|
$totOTHER = sprintf("%5s", $totOTHER);
|
|
*/
|
|
ksort($complete_fronter_stats); $i=0;
|
|
foreach ($complete_fronter_stats as $fronter => $dispos)
|
|
{
|
|
|
|
$stmt="select full_name from vicidial_users where user='$fronter' $LOGadmin_viewable_groupsSQL;";
|
|
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$names_to_print = mysqli_num_rows($rslt);
|
|
if ($names_to_print > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($non_latin < 1)
|
|
{
|
|
$full_name = sprintf("%-15s", $row[0]); while(strlen($full_name)>15) {$full_name = substr("$full_name", 0, -1);}
|
|
}
|
|
else
|
|
{
|
|
$full_name = sprintf("%-45s", $row[0]); while(mb_strlen($full_name,'utf-8')>15) {$full_name = mb_substr("$full_name", 0, -1,'utf-8');}
|
|
}
|
|
}
|
|
else
|
|
{$full_name = ' ';}
|
|
|
|
$DROP=0; $OTHER=0; $sales=0; $USERcalls=0;
|
|
foreach ($dispos as $dispo => $count)
|
|
{
|
|
$recL=0;
|
|
if ( (preg_match("/\|$dispo\|/", $sale_dispo_str)) and ($recL < 1) ) {$A1=$count; $recL++; $sales=($sales + $count);}
|
|
if ( ($dispo=='DROP' || $dispo=='TIMEOT') and ($recL < 1) ) {$DROP=($DROP+$count); $recL++;}
|
|
if ($recL < 1) {$OTHER=($count + $OTHER); $recL++;}
|
|
$USERcalls+=$count;
|
|
$TOTcalls+=$count;
|
|
}
|
|
|
|
$totDROP = ($totDROP + $DROP);
|
|
$totOTHER = ($totOTHER + $OTHER);
|
|
$TOTsales = ($TOTsales + $sales);
|
|
|
|
$Spct = MathZDC($sales, $USERcallsRAW[$i])*100;
|
|
$Spct = round($Spct, 2);
|
|
$Spct = sprintf("%01.2f", $Spct);
|
|
|
|
if ($sales>$max_success) {$max_success=$sales;}
|
|
if ($USERcalls>$max_xfers) {$max_xfers=$USERcalls;}
|
|
if ($Spct>$max_success_pct) {$max_success_pct=$Spct;}
|
|
if ($DROP>$max_drops) {$max_drops=$DROP;}
|
|
if ($OTHER>$max_other) {$max_other=$OTHER;}
|
|
$graph_stats[$i][0]="$fronter - $full_name";
|
|
$graph_stats[$i][1]=$USERcalls;
|
|
$graph_stats[$i][2]=$Spct;
|
|
$graph_stats[$i][3]=$sales;
|
|
$graph_stats[$i][4]=$DROP;
|
|
$graph_stats[$i][5]=$OTHER;
|
|
|
|
$USERcalls = sprintf("%6s", $USERcalls);
|
|
$DROP = sprintf("%7s", $DROP);
|
|
$OTHER = sprintf("%5s", $OTHER);
|
|
$sales = sprintf("%7s", $sales);
|
|
$Spct = sprintf("%7s", $Spct);
|
|
|
|
$ASCII_text.="| ".sprintf("%-24s", substr("$fronter - $full_name", 0, 24))." | $USERcalls | $Spct% | $sales | $DROP | $OTHER |\n";
|
|
$CSV_fronter_lines.="\"$fronter - $full_name\",\"$USERcalls\",\"$Spct%\",\"$sales\",\"$DROP\",\"$OTHER\"\n";
|
|
$i++;
|
|
}
|
|
|
|
|
|
$totSpct = MathZDC($TOTsales, $TOTcalls)*100;
|
|
$totSpct = round($totSpct, 2);
|
|
$totSpct = sprintf("%01.2f", $totSpct);
|
|
$totSpct = sprintf("%7s", $totSpct);
|
|
|
|
$TOTagents = sprintf("%6s", count($complete_fronter_stats));
|
|
$TOTcalls = sprintf("%6s", $TOTcalls);
|
|
$TOTsales = sprintf("%7s", $TOTsales);
|
|
$totDROP = sprintf("%7s", $totDROP);
|
|
$totOTHER = sprintf("%5s", $totOTHER);
|
|
|
|
$stmt="select avg(queue_seconds) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id in ('" . implode("','", array_map(array($link, 'real_escape_string'), $group)) . "');";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$row=mysqli_fetch_row($rslt);
|
|
|
|
$AVGwait = $row[0];
|
|
$AVGwait_M = MathZDC($AVGwait, 60);
|
|
$AVGwait_M = round($AVGwait_M, 2);
|
|
$AVGwait_M_int = intval("$AVGwait_M");
|
|
$AVGwait_S = ($AVGwait_M - $AVGwait_M_int);
|
|
$AVGwait_S = ($AVGwait_S * 60);
|
|
$AVGwait_S = round($AVGwait_S, 0);
|
|
if ($AVGwait_S < 10) {$AVGwait_S = "0$AVGwait_S";}
|
|
$AVGwait_MS = "$AVGwait_M_int:$AVGwait_S";
|
|
$AVGwait = sprintf("%6s", $AVGwait_MS);
|
|
|
|
|
|
$ASCII_text.="+--------------------------+--------+----------+---------+---------+-------+\n";
|
|
$ASCII_text.="| "._QXZ("TOTAL FRONTERS",14).": $TOTagents | $TOTcalls | $totSpct% | $TOTsales | $totDROP | $totOTHER |\n";
|
|
$ASCII_text.="+--------------------------+--------+----------+---------+---------+-------+\n";
|
|
$ASCII_text.="| "._QXZ("Average time in Queue for customers",61,"r").": $AVGwait |\n";
|
|
$ASCII_text.="+--------------------------+--------+----------+---------+---------+-------+\n";
|
|
|
|
$CSV_fronter_footer.="\""._QXZ("TOTAL FRONTERS").": $TOTagents\",\"$TOTcalls\",\"$totSpct%\",\"$TOTsales\",\"$totDROP\",\"$totOTHER\"\n";
|
|
$CSV_fronter_footer.="\""._QXZ("Average time in Queue for customers").": $AVGwait\"\n\n\n";
|
|
|
|
# USE THIS FOR multiple graphs, use pipe-delimited array elements, dataset_name|index|link_name
|
|
$multigraph_text="";
|
|
$graph_id++;
|
|
$graph_array=array("FCSF_XFERSdata|1|XFERS|integer|", "FCSF_SALEPCTdata|2|SALE %|percent|", "FCSF_SALESdata|3|SALES|integer|", "FCSF_DROPSdata|4|DROPS|integer|", "FCSF_OTHERdata|5|OTHER|integer|");
|
|
$default_graph="bar"; # Graph that is initally displayed when page loads
|
|
include("graph_color_schemas.inc");
|
|
|
|
$graph_totals_array=array();
|
|
$graph_totals_rawdata=array();
|
|
for ($q=0; $q<count($graph_array); $q++) {
|
|
$graph_info=explode("|", $graph_array[$q]);
|
|
$current_graph_total=0;
|
|
$dataset_name=$graph_info[0];
|
|
$dataset_index=$graph_info[1];
|
|
$dataset_type=$graph_info[3];
|
|
|
|
$JS_text.="var $dataset_name = {\n";
|
|
# $JS_text.="\ttype: \"\",\n";
|
|
# $JS_text.="\t\tdata: {\n";
|
|
$datasets="\t\tdatasets: [\n";
|
|
$datasets.="\t\t\t{\n";
|
|
$datasets.="\t\t\t\tlabel: \"\",\n";
|
|
$datasets.="\t\t\t\tfill: false,\n";
|
|
|
|
$labels="\t\tlabels:[";
|
|
$data="\t\t\t\tdata: [";
|
|
$graphConstantsA="\t\t\t\tbackgroundColor: [";
|
|
$graphConstantsB="\t\t\t\thoverBackgroundColor: [";
|
|
$graphConstantsC="\t\t\t\thoverBorderColor: [";
|
|
for ($d=0; $d<count($graph_stats); $d++) {
|
|
$labels.="\"".preg_replace('/ +/', ' ', $graph_stats[$d][0])."\",";
|
|
$data.="\"".$graph_stats[$d][$dataset_index]."\",";
|
|
$current_graph_total+=$graph_stats[$d][$dataset_index];
|
|
$bgcolor=$backgroundColor[($d%count($backgroundColor))];
|
|
$hbgcolor=$hoverBackgroundColor[($d%count($hoverBackgroundColor))];
|
|
$hbcolor=$hoverBorderColor[($d%count($hoverBorderColor))];
|
|
$graphConstantsA.="\"$bgcolor\",";
|
|
$graphConstantsB.="\"$hbgcolor\",";
|
|
$graphConstantsC.="\"$hbcolor\",";
|
|
}
|
|
$graphConstantsA.="],\n";
|
|
$graphConstantsB.="],\n";
|
|
$graphConstantsC.="],\n";
|
|
$labels=preg_replace('/,$/', '', $labels)."],\n";
|
|
$data=preg_replace('/,$/', '', $data)."],\n";
|
|
|
|
$graph_totals_rawdata[$q]=$current_graph_total;
|
|
switch($dataset_type) {
|
|
case "time":
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL")." - ".sec_convert($current_graph_total, 'H')." </caption>\n";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = Math.round(data.datasets[0].data[tooltipItem.index]); return value.toHHMMSS();}}}, legend: { display: false }},";
|
|
break;
|
|
case "percent":
|
|
$graph_totals_array[$q]="";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = data.datasets[0].data[tooltipItem.index]; return value + '%';}}}, legend: { display: false }},";
|
|
break;
|
|
default:
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL").": $current_graph_total</caption>\n";
|
|
$chart_options="options: { legend: { display: false }},";
|
|
break;
|
|
}
|
|
|
|
$datasets.=$data;
|
|
$datasets.=$graphConstantsA.$graphConstantsB.$graphConstantsC.$graphConstants; # SEE TOP OF SCRIPT
|
|
$datasets.="\t\t\t}\n";
|
|
$datasets.="\t\t]\n";
|
|
$datasets.="\t}\n";
|
|
|
|
$JS_text.=$labels.$datasets;
|
|
# $JS_text.="}\n";
|
|
# $JS_text.="prepChart('$default_graph', $graph_id, $q, $dataset_name);\n";
|
|
$JS_text.="var main_ctx = document.getElementById(\"CanvasID".$graph_id."_".$q."\");\n";
|
|
$JS_text.="var GraphID".$graph_id."_".$q." = new Chart(main_ctx, {type: '$default_graph', $chart_options data: $dataset_name});\n";
|
|
}
|
|
|
|
$graph_count=count($graph_array);
|
|
$graph_title=_QXZ("FRONTER STATS");
|
|
include("graphcanvas.inc");
|
|
$HTML_head.=$HTML_graph_head;
|
|
$GRAPH_text.=$graphCanvas;
|
|
|
|
|
|
|
|
##############################
|
|
######### CLOSER STATS
|
|
$graph_stats=array();
|
|
$TOTagents=0;
|
|
$TOTcalls=0;
|
|
$totDROP=0;
|
|
$totOTHER=0;
|
|
$TOTsales=0;
|
|
|
|
$CSV_closer_header="";
|
|
$CSV_closer_lines="";
|
|
$CSV_closer_footer="";
|
|
|
|
$ASCII_text.="\n";
|
|
$ASCII_text.="---------- "._QXZ("CLOSER STATS")."\n";
|
|
$ASCII_text.="+--------------------------+--------+----------+---------+---------+-------+\n";
|
|
$ASCII_text.="| "._QXZ("AGENT",24)." | "._QXZ("CALLS",6)." | "._QXZ("SALE",8)." | "._QXZ("DROP",7)." | "._QXZ("OTHER",7)." | "._QXZ("CONV",4)." %|\n";
|
|
$ASCII_text.="+--------------------------+--------+----------+---------+---------+-------+\n";
|
|
|
|
$CSV_closer_header="\""._QXZ("CLOSER STATS")."\"\n";
|
|
$CSV_closer_header.="\""._QXZ("AGENT")."\",\""._QXZ("CALLS")."\",\""._QXZ("SALE")."\",\""._QXZ("DROP")."\",\""._QXZ("OTHER")."\",\""._QXZ("CONV")." %\"\n";
|
|
|
|
######## GRAPHING #########
|
|
$max_calls=1;
|
|
$max_sales=1;
|
|
$max_drops=1;
|
|
$max_other=1;
|
|
$max_sales2=1;
|
|
$max_conv_pct=1;
|
|
###########################
|
|
|
|
$stmt="select user,count(*) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id in ('" . implode("','", array_map(array($link, 'real_escape_string'), $group)) . "') and user is not null $summary_user_closer_log_SQL group by user;";
|
|
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$users_to_print = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
$userRAW=array();
|
|
$user=array();
|
|
$USERcallsRAW=array();
|
|
$USERcalls=array();
|
|
while ($i < $users_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
|
|
$TOTcalls = ($TOTcalls + $row[1]);
|
|
$userRAW[$i]=$row[0];
|
|
$user[$i] = sprintf("%-6s", $row[0]);while(strlen($user[$i])>6) {$user[$i] = substr("$user[$i]", 0, -1);}
|
|
$USERcalls[$i] = sprintf("%6s", $row[1]);
|
|
$USERcallsRAW[$i] = $row[1];
|
|
|
|
$i++;
|
|
}
|
|
|
|
$i=0;
|
|
$full_name=array();
|
|
while ($i < $users_to_print)
|
|
{
|
|
$stmt="select full_name from vicidial_users where user='$userRAW[$i]' $LOGadmin_viewable_groupsSQL;";
|
|
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$names_to_print = mysqli_num_rows($rslt);
|
|
if ($names_to_print > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($non_latin < 1)
|
|
{
|
|
$full_name[$i] = sprintf("%-15s", $row[0]); while(strlen($full_name[$i])>15) {$full_name[$i] = substr("$full_name[$i]", 0, -1);}
|
|
}
|
|
else
|
|
{
|
|
$full_name[$i] = sprintf("%-45s", $row[0]); while(mb_strlen($full_name[$i],'utf-8')>15) {$full_name[$i] = mb_substr("$full_name[$i]", 0, -1,'utf-8');}
|
|
}
|
|
}
|
|
else
|
|
{$full_name[$i] = ' ';}
|
|
|
|
$DROP=0; $OTHER=0; $sales=0; $uTOP=0; $uBOT=0; $points=0;
|
|
$stmt="select status,count(*) from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id in ('" . implode("','", array_map(array($link, 'real_escape_string'), $group)) . "') and user='$userRAW[$i]' group by status;";
|
|
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$lead_ids_to_print = mysqli_num_rows($rslt);
|
|
$j=0;
|
|
while ($j < $lead_ids_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$recL=0;
|
|
if ( preg_match("/\|$row[0]\|/", $sale_dispo_str) and ($recL < 1) )
|
|
{
|
|
$A1=$row[1]; $recL++;
|
|
$sales=($sales + $row[1]);
|
|
$points = ($points + ($row[1] * 1) );
|
|
}
|
|
if ( ($row[0]=='DROP') and ($recL < 1) ) {$DROP=$row[1]; $recL++;}
|
|
if ($recL < 1) {$OTHER=($row[1] + $OTHER); $recL++;}
|
|
|
|
$j++;
|
|
}
|
|
|
|
$TOTsales = ($TOTsales + $sales);
|
|
$totDROP = ($totDROP + $DROP);
|
|
$totOTHER = ($totOTHER + $OTHER);
|
|
$totPOINTS = ($totPOINTS + $points);
|
|
|
|
$Cpct = MathZDC($sales, ( ($USERcallsRAW[$i] - 0) - $DROP) )*100;
|
|
$Cpct = round($Cpct, 2);
|
|
$Cpct = sprintf("%01.2f", $Cpct);
|
|
$Cpct = sprintf("%6s", $Cpct);
|
|
|
|
$TOP = MathZDC($uTOP, $sales)*100;
|
|
$TOP = round($TOP, 0);
|
|
$TOP = sprintf("%01.0f", $TOP);
|
|
$TOP = sprintf("%3s", $TOP);
|
|
|
|
$BOT = MathZDC($uBOT, $sales)*100;
|
|
$BOT = round($BOT, 0);
|
|
$BOT = sprintf("%01.0f", $BOT);
|
|
$BOT = sprintf("%3s", $BOT);
|
|
|
|
$ppc = MathZDC($points, ( ($USERcallsRAW[$i] - 0) - $DROP) );
|
|
$ppc = round($ppc, 2);
|
|
$ppc = sprintf("%01.2f", $ppc);
|
|
$ppc = sprintf("%4s", $ppc);
|
|
|
|
if ($USERcalls[$i]>$max_calls) {$max_calls=$USERcalls[$i];}
|
|
if ($A1>$max_sales) {$max_sales=$A1;}
|
|
if ($DROP>$max_drops) {$max_drops=$DROP;}
|
|
if ($OTHER>$max_other) {$max_other=$OTHER;}
|
|
if ($sales>$max_sales2) {$max_sales2=$sales;}
|
|
if ($Cpct>$max_conv_pct) {$max_conv_pct=$Cpct;}
|
|
$graph_stats[$i][0]="$user[$i] - $full_name[$i]";
|
|
$graph_stats[$i][1]=$USERcalls[$i];
|
|
$graph_stats[$i][2]=$sales;
|
|
$graph_stats[$i][3]=$DROP;
|
|
$graph_stats[$i][4]=$OTHER;
|
|
$graph_stats[$i][5]=$Cpct;
|
|
|
|
$calls = sprintf("%6s", $USERcalls[$i]);
|
|
$DROP = sprintf("%7s", $DROP);
|
|
$OTHER = sprintf("%7s", $OTHER);
|
|
$sales = sprintf("%8s", $sales);
|
|
|
|
$ASCII_text.="| ".sprintf("%-24s", substr("$user[$i] - $full_name[$i]", 0, 24))." | $calls | $sales | $DROP | $OTHER |$Cpct%|\n";
|
|
$CSV_closer_lines.="\"$user[$i] - $full_name[$i]\",\"$USERcalls[$i]\",\"$sales\",\"$DROP\",\"$OTHER\",\"$Cpct%\"\n";
|
|
|
|
$i++;
|
|
}
|
|
|
|
|
|
$totCpct = MathZDC($TOTsales, ( ($TOTcalls - 0) - $totDROP) )*100;
|
|
$totCpct = round($totCpct, 2);
|
|
$totCpct = sprintf("%01.2f", $totCpct);
|
|
$totCpct = sprintf("%5s", $totCpct);
|
|
|
|
$ppc = MathZDC($totPOINTS, ( ($TOTcalls - $totOTHER) - $totDROP) );
|
|
$ppc = round($ppc, 2);
|
|
$ppc = sprintf("%01.2f", $ppc);
|
|
$ppc = sprintf("%4s", $ppc);
|
|
|
|
$TOP = MathZDC($totTOP, $TOTsales)*100;
|
|
$TOP = round($TOP, 0);
|
|
$TOP = sprintf("%01.0f", $TOP);
|
|
$TOP = sprintf("%3s", $TOP);
|
|
|
|
$BOT = MathZDC($totBOT, $TOTsales)*100;
|
|
$BOT = round($BOT, 0);
|
|
$BOT = sprintf("%01.0f", $BOT);
|
|
$BOT = sprintf("%3s", $BOT);
|
|
|
|
$TOTagents = sprintf("%6s", $i);
|
|
$TOTcalls = sprintf("%6s", $TOTcalls);
|
|
$totDROP = sprintf("%7s", $totDROP);
|
|
$totOTHER = sprintf("%7s", $totOTHER);
|
|
$TOTsales = sprintf("%8s", $TOTsales);
|
|
|
|
$ASCII_text.="+--------------------------+--------+----------+---------+---------+-------+\n";
|
|
$ASCII_text.="| "._QXZ("TOTAL CLOSERS",13).": $TOTagents | $TOTcalls | $TOTsales | $totDROP | $totOTHER | $totCpct%|\n";
|
|
$ASCII_text.="+--------------------------+--------+----------+---------+---------+-------+\n";
|
|
|
|
$CSV_closer_footer.="\""._QXZ("TOTAL CLOSERS").": $TOTagents\",\"$TOTcalls\",\"$totA1\",\"$totDROP\",\"$totOTHER\",\"$TOTsales\",\"$totCpct%\"\n";
|
|
|
|
# USE THIS FOR multiple graphs, use pipe-delimited array elements, dataset_name|index|link_name
|
|
$multigraph_text="";
|
|
$graph_id++;
|
|
$graph_array=array("FCSC_CALLSdata|1|CALLS|integer|", "FCSC_SALESdata|2|SALES|integer|", "FCSC_DROPSdata|3|DROPS|integer|", "FCSC_OTHERdata|4|OTHER|integer|", "FCSC_CONVPCTdata|5|CONV %|percent|");
|
|
$default_graph="bar"; # Graph that is initally displayed when page loads
|
|
include("graph_color_schemas.inc");
|
|
|
|
$graph_totals_array=array();
|
|
$graph_totals_rawdata=array();
|
|
for ($q=0; $q<count($graph_array); $q++) {
|
|
$graph_info=explode("|", $graph_array[$q]);
|
|
$current_graph_total=0;
|
|
$dataset_name=$graph_info[0];
|
|
$dataset_index=$graph_info[1];
|
|
$dataset_type=$graph_info[3];
|
|
|
|
$JS_text.="var $dataset_name = {\n";
|
|
# $JS_text.="\ttype: \"\",\n";
|
|
# $JS_text.="\t\tdata: {\n";
|
|
$datasets="\t\tdatasets: [\n";
|
|
$datasets.="\t\t\t{\n";
|
|
$datasets.="\t\t\t\tlabel: \"\",\n";
|
|
$datasets.="\t\t\t\tfill: false,\n";
|
|
|
|
$labels="\t\tlabels:[";
|
|
$data="\t\t\t\tdata: [";
|
|
$graphConstantsA="\t\t\t\tbackgroundColor: [";
|
|
$graphConstantsB="\t\t\t\thoverBackgroundColor: [";
|
|
$graphConstantsC="\t\t\t\thoverBorderColor: [";
|
|
for ($d=0; $d<count($graph_stats); $d++) {
|
|
$labels.="\"".preg_replace('/ +/', ' ', $graph_stats[$d][0])."\",";
|
|
$data.="\"".$graph_stats[$d][$dataset_index]."\",";
|
|
$current_graph_total+=$graph_stats[$d][$dataset_index];
|
|
$bgcolor=$backgroundColor[($d%count($backgroundColor))];
|
|
$hbgcolor=$hoverBackgroundColor[($d%count($hoverBackgroundColor))];
|
|
$hbcolor=$hoverBorderColor[($d%count($hoverBorderColor))];
|
|
$graphConstantsA.="\"$bgcolor\",";
|
|
$graphConstantsB.="\"$hbgcolor\",";
|
|
$graphConstantsC.="\"$hbcolor\",";
|
|
}
|
|
$graphConstantsA.="],\n";
|
|
$graphConstantsB.="],\n";
|
|
$graphConstantsC.="],\n";
|
|
$labels=preg_replace('/,$/', '', $labels)."],\n";
|
|
$data=preg_replace('/,$/', '', $data)."],\n";
|
|
|
|
$graph_totals_rawdata[$q]=$current_graph_total;
|
|
switch($dataset_type) {
|
|
case "time":
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL")." - ".sec_convert($current_graph_total, 'H')." </caption>\n";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = Math.round(data.datasets[0].data[tooltipItem.index]); return value.toHHMMSS();}}}, legend: { display: false }},";
|
|
break;
|
|
case "percent":
|
|
$graph_totals_array[$q]="";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = data.datasets[0].data[tooltipItem.index]; return value + '%';}}}, legend: { display: false }},";
|
|
break;
|
|
default:
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL").": $current_graph_total</caption>\n";
|
|
$chart_options="options: { legend: { display: false }},";
|
|
break;
|
|
}
|
|
|
|
$datasets.=$data;
|
|
$datasets.=$graphConstantsA.$graphConstantsB.$graphConstantsC.$graphConstants; # SEE TOP OF SCRIPT
|
|
$datasets.="\t\t\t}\n";
|
|
$datasets.="\t\t]\n";
|
|
$datasets.="\t}\n";
|
|
|
|
$JS_text.=$labels.$datasets;
|
|
# $JS_text.="}\n";
|
|
# $JS_text.="prepChart('$default_graph', $graph_id, $q, $dataset_name);\n";
|
|
$JS_text.="var main_ctx = document.getElementById(\"CanvasID".$graph_id."_".$q."\");\n";
|
|
$JS_text.="var GraphID".$graph_id."_".$q." = new Chart(main_ctx, {type: '$default_graph', $chart_options data: $dataset_name});\n";
|
|
# echo "<!-- $JS_text //-->\n";
|
|
}
|
|
|
|
$graph_count=count($graph_array);
|
|
$graph_title=_QXZ("CLOSER STATS");
|
|
include("graphcanvas.inc");
|
|
$HTML_head.=$HTML_graph_head;
|
|
$GRAPH_text.=$graphCanvas;
|
|
}
|
|
}
|
|
|
|
$ENDtime = date("U");
|
|
$RUNtime = ($ENDtime - $STARTtime);
|
|
|
|
if ($report_display_type=="HTML") {
|
|
$HTML_text.=$GRAPH_text;
|
|
}
|
|
else
|
|
{
|
|
$HTML_text.=$ASCII_text;
|
|
}
|
|
|
|
if ($DB) {echo "\n"._QXZ("Run Time").": $RUNtime "._QXZ("seconds")."|$db_source\n";}
|
|
|
|
$HTML_text.="</PRE>\n";
|
|
|
|
$HTML_text.="</BODY></HTML>\n";
|
|
|
|
if ($file_download > 0)
|
|
{
|
|
$FILE_TIME = date("Ymd-His");
|
|
$CSVfilename = "FCSTATS_$US$FILE_TIME.csv";
|
|
$CSV_text=$CSV_text1."\n\n".$CSV_fronter_header.$CSV_fronter_lines.$CSV_fronter_footer.$CSV_closer_header.$CSV_closer_lines.$CSV_closer_footer;
|
|
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
|
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
|
// We'll be outputting a TXT file
|
|
header('Content-type: application/octet-stream');
|
|
|
|
// It will be called LIST_101_20090209-121212.txt
|
|
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
|
header('Expires: 0');
|
|
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
|
header('Pragma: public');
|
|
ob_clean();
|
|
flush();
|
|
|
|
echo "$CSV_text";
|
|
}
|
|
else
|
|
{
|
|
$JS_onload.="}\n";
|
|
if ($report_display_type=='HTML') {$JS_text.=$JS_onload;}
|
|
$JS_text.="</script>\n";
|
|
|
|
echo $HTML_head;
|
|
require("admin_header.php");
|
|
echo $HTML_text;
|
|
if ($report_display_type=='HTML') {echo $JS_text;}
|
|
}
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysqli_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect_mysqli.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
exit;
|
|
|
|
|
|
|
|
?>
|
|
|