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e210febaeb87c320b3142d47caa108d960adf709
agc_2-X/agi/agi-3way_press_agent.agi
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mattf e210febaeb Added md_check option for transfer_conference function for Agent API 
Added ConfBridge support for 3-way press-1 features

git-svn-id: svn://192.168.202.10@3829 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-04-26 02:13:22 +00:00

858 lines
33 KiB
Perl
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#!/usr/bin/perl
#
# agi-3way_press_agent.agi version 2.14
#
# Runs when a 3way call using a dial override is placed through a special
# extension from the agent screen to an outside-agent where that outside-agent
# will have to press-1 to accept the phone call.
# An example of the special extension: "49907917275551212" where:
# - 49907 is the special extension
# - 9 is the dial prefix
# - 1 is the phone code
# - 7275551212 is the outside-agent number to be dialed
#
# THIS IS THE FIRST REQUIRED AGI SCRIPT OF 2 FOR THIS FEATURE
#
# You need to put lines similar to those below in your extensions.conf file:
#
#; VICIdial agent initation of outside-agent transfer:
#exten => _49907.,1,Answer
#exten => _49907.,n,NoOp(${CALLERID(name)})
#exten => _49907.,n,Playback(sip-silence)
#exten => _49907.,n,AGI(agi-3way_press_agent.agi,start---50---30)
#exten => _49907.,n,Hangup
#
# The CLI flags for the 'agi-3way_press_agent.agi' script above are:
# - stage = 'start' is the only value for this variable
# - 3way agent timeout = number of seconds after launching 3way outside-agent calls before this script times out
# - 3way dial timeout = the Asterisk Dial() timeout for the 3way outside-agent calls
#
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# changes:
# 231113-2016 - First Build
# 231118-1600 - Added endings for HUNGUP and TIMEOUT
# 231227-1428 - Added multi-phone ability
# 240114-0942 - Added agent_heartbeat
# 240116-2110 - Added CLI flags for timeout and outside-agent dial timeout
# 240425-2207 - Added ConfBridge support
#
$script = 'agi-3way_press_agent.agi';
$build = '240116-2110';
$at='@';
$S='*';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=272;
$one_mysql_log=0;
$MT[0]='';
$timeout=100;
$Local_dial_timeout=80;
$conf_engine='';
$now_date_epoch = time();
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$CIDdate = "$mon$mday$hour$min$sec";
$CIDdateD = "$mon$mday$hour$min$sec";
$tsSQLdate = "$year$mon$mday$hour$min$sec";
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
$SQLdateBEGIN = $SQLdate;
while (length($CIDdate) > 9) {$CIDdate =~ s/^.//gi;} # 0902235959 changed to 902235959
# default path to astguiclient configuration file:
$PATHconf = '/etc/astguiclient.conf';
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
{
$line = $conf[$i];
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
$i++;
}
if (!$VARDB_port) {$VARDB_port='3306';}
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
if (!$TPALOGfile) {$TPALOGfile = "$PATHlogs/tpaout.$year-$mon-$mday";}
use DBI;
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
### Grab Server values from the database
$stmtA = "SELECT agi_output,local_gmt,conf_engine FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02001'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
$rec_count=0;
while ($sthArows > $rec_count)
{
$AGILOG = '0';
@aryA = $sthA->fetchrow_array;
$DBagi_output = $aryA[0];
$local_gmt = $aryA[1];
$conf_engine = $aryA[2];
if ($isdst) {$local_gmt++;}
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
$rec_count++;
}
$sthA->finish();
#############################################
##### START SYSTEM SETTINGS LOOKUP #####
$stmtA = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_eq_prepend,queuemetrics_pe_phone_append,did_agent_log,alt_log_server_ip,alt_log_dbname,alt_log_login,alt_log_pass,tables_use_alt_log_db,did_ra_extensions_enabled,queuemetrics_socket,queuemetrics_socket_url,enable_did_entry_list_id,enable_drop_lists,inbound_answer_config,agent_search_method,abandon_check_queue,inbound_credits FROM system_settings;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02026'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$enable_queuemetrics_logging = $aryA[0];
$queuemetrics_server_ip = $aryA[1];
$queuemetrics_dbname = $aryA[2];
$queuemetrics_login= $aryA[3];
$queuemetrics_pass = $aryA[4];
$queuemetrics_log_id = $aryA[5];
$queuemetrics_eq_prepend = $aryA[6];
$queuemetrics_pe_phone_append = $aryA[7];
$did_agent_log = $aryA[8];
$alt_log_server_ip = $aryA[9];
$alt_log_dbname = $aryA[10];
$alt_log_login = $aryA[11];
$alt_log_pass = $aryA[12];
$tables_use_alt_log_db = $aryA[13];
$did_ra_extensions_enabled = $aryA[14];
$queuemetrics_socket = $aryA[15];
$queuemetrics_socket_url = $aryA[16];
$enable_did_entry_list_id = $aryA[17];
$enable_drop_lists = $aryA[18];
$inbound_answer_config = $aryA[19];
$SSagent_search_method = $aryA[20];
$SSabandon_check_queue = $aryA[21];
$SSinbound_credits = $aryA[22];
}
$sthA->finish();
##### END SYSTEM SETTINGS LOOKUP #####
###########################################
### begin parsing run-time options ###
if (length($ARGV[0])>1)
{
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
$i=0;
while ($#ARGV >= $i)
{
$args = "$args $ARGV[$i]";
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
$i++;
}
### list of command-line array arguments:
@ARGV_vars = split(/---/, $ARGV[0]);
$stage = $ARGV_vars[0];
$CLI_timeout = $ARGV_vars[1];
$CLI_dial_timeout = $ARGV_vars[2];
$CLI_timeout =~ s/\D//gi;
if (length($CLI_timeout) > 0)
{
if ($AGILOG) {$agi_string = " Timeout CLI override: $timeout -> $CLI_timeout"; &agi_output;}
$timeout = $CLI_timeout;
}
$CLI_dial_timeout =~ s/\D//gi;
if (length($CLI_dial_timeout) > 0)
{
if ($AGILOG) {$agi_string = " Dial Timeout CLI override: $Local_dial_timeout -> $CLI_dial_timeout"; &agi_output;}
$Local_dial_timeout = $CLI_dial_timeout;
}
}
$|=1;
while(<STDIN>)
{
chomp;
last unless length($_);
if ($AGILOG)
{
if (/^agi_(\w+)\:\s+(.*)$/)
{
$AGI{$1} = $2;
}
}
if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
if (/^agi_type\:\s+(.*)$/) {$type = $1;}
if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;}
if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
if (/^agi_context\:\s+(.*)$/) {$context = $1;}
}
$callerid =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$calleridname =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$extension =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$original_cid = $callerid;
if ($calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^M\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
{
$lead_id = substr($calleridname, 10, 10);
$lead_id = ($lead_id + 0);
}
if ($calleridname =~ /^DC\d\d\d\d\d\dW\d\d\d\d\d\d\d\d\d\dW/)
{
$lead_id = substr($calleridname, 9, 10);
$lead_id = ($lead_id + 0);
}
if ($calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^M\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
{$callerid = $calleridname;}
if ( ($callerid =~ /\".*\"/) && ( (!$calleridname) or ($calleridname =~ /unknown/) ) )
{
$calleridname = $callerid;
$calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi;
$calleridname =~ s/\"|\" //gi;
}
if ($callerid !~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
{
$callerid =~ s/\D|\'//gi;
$calleridname =~ s/unknown|\'//gi;
if ( (!$callerid) or ($callerid =~ /unknown/) )
{$callerid = $calleridname;}
}
foreach $i (sort keys %AGI)
{
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
}
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|$stage|$build|"; &agi_output;}
$CALLvendor_lead_code = $AGI->get_variable('vendor_lead_code');
$CALLlead_id = $AGI->get_variable('lead_id');
if ($AGILOG) {$agi_string = "CALL Variables: |Lead ID: $lead_id($CALLlead_id) VLC: $CALLvendor_lead_code $callerid|"; &agi_output;}
if ($AGILOG) {$agi_string = "+++++ 3WAY PRESS AGENT STARTED: |$channel_group|$callerid|$now_date"; &agi_output;}
$VDADphone='';
$VDADphone_code='';
$VCcallerid = $channel_group;
$VD_campaign_id = $channel_group;
if (length($VCcallerid)<2)
{$VCcallerid = 'ViciDial Inbound';}
$phone_number = substr($extension, -10);
$dialstring = $extension;
$dialstring =~ s/^49907//gi;
if ($AGILOG) {$agi_string = "+++++ 3WAY PRESS AGENT VARIABLES: |phone: $phone_number|dialstring: $dialstring|CID: $original_cid|"; &agi_output;}
### Grab Server values from the database
$cbc=0;
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks,voicemail_dump_exten_no_inst,routing_prefix FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02004'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
while ($sthArows > $cbc)
{
@aryA = $sthA->fetchrow_array;
$DBvoicemail_dump_exten = $aryA[0];
$DBext_context = $aryA[1];
$DBanswer_transfer_agent = $aryA[2];
$DBSERVER_GMT = $aryA[3];
$asterisk_version = $aryA[4];
$DBmax_vicidial_trunks = $aryA[5];
$voicemail_dump_exten_no_inst = $aryA[6];
$routing_prefix = $aryA[7];
if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;}
if ($DBext_context) {$ext_context = $DBext_context;}
if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;}
if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;}
if ($asterisk_version) {$AST_ver = $asterisk_version;}
if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;}
$LOCAL_GMT_OFF = $SERVER_GMT;
$LOCAL_GMT_OFF_STD = $SERVER_GMT;
if ($isdst) {$LOCAL_GMT_OFF++;}
if ($DB) {print "SEED TIME $now_date_epoch : $year-$mon-$mday $hour:$min:$sec LOCAL GMT OFFSET NOW: $LOCAL_GMT_OFF\n";}
$cbc++;
}
$sthA->finish();
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
### Grab call details based on vicidial_manager record
$CALLserver_ip='';
$CALLsession_id='';
$CALLuser='';
$CALLphone_numbers='';
$CALLphone_numbers_ct=0;
$stmtA = "SELECT server_ip,cmd_line_d FROM vicidial_manager where callerid='$calleridname' order by entry_date desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02009'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$CALLserver_ip = $aryA[0];
$CALLsession_id = $aryA[1];
$CALLsession_id =~ s/Exten:| //gi;
}
$sthA->finish();
$stmtA = "SELECT user FROM vicidial_live_agents where lead_id='$lead_id' and server_ip='$CALLserver_ip' order by live_agent_id desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02009'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$CALLuser = $aryA[0];
}
$sthA->finish();
if ( (length($CALLuser) < 1) || (length($CALLserver_ip) < 5) || (length($CALLsession_id) < 1) )
{
if ($AGILOG) {$agi_string = "3-WAY AGENT ERROR: no user/server/session found, exiting... |$CALLuser|$CALLserver_ip|$CALLsession_id|$calleridname|"; &agi_output;}
exit;
}
if ($AGILOG) {$agi_string = "3-WAY DEBUG: user/server/session found: |$CALLuser|$CALLserver_ip|$CALLsession_id|$calleridname|"; &agi_output;}
# Check to see if multiple calls should be sent out to outside users
$stmtA = "SELECT phone_numbers,phone_numbers_ct FROM vicidial_3way_press_multi where user='$CALLuser' and status='NEW' limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$CALLphone_numbers = $aryA[0];
$CALLphone_numbers_ct = $aryA[1];
}
$sthA->finish();
$PADlead_id = sprintf("%010s", $lead_id); while (length($PADlead_id) > 10) {chop($PADlead_id);}
$allCIDs='';
if ( ($CALLphone_numbers_ct > 0) && (length($CALLphone_numbers) > 4) )
{
##### Get maximum calls per second that this process can send out
$stmtA = "SELECT outbound_calls_per_second,vicidial_recording_limit FROM servers where server_ip='$server_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$outbound_calls_per_second = $aryA[0];
$DBvicidial_recording_limit = $aryA[1];
}
$sthA->finish();
### Update status of the vicidial_3way_press_multi record for this user
$stmtA="UPDATE vicidial_3way_press_multi SET status='PROCESSING' where user='$CALLuser';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsA = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_multi UPDATE: |$affected_rowsA|$stmtA|"; &agi_output;}
if ( ($outbound_calls_per_second > 0) && ($outbound_calls_per_second < 201) )
{$per_call_delay = (1000 / $outbound_calls_per_second);}
else
{$per_call_delay = '25';}
# Loop through every phone number sent to place a call to an outside user, up to 10
@CALLphone_numbers_ARY = split(/,/,$CALLphone_numbers);
$vp=0;
$temp_phone_length = (length($CALLphone_numbers_ARY[$vp]) * -1);
$temp_prefix_code = substr($dialstring,0,$temp_phone_length);
$Local_dial_timeout = ($Local_dial_timeout * 1000);
while ($vp < $CALLphone_numbers_ct)
{
$VIDqueryCID = "T$CIDdateD$vp$PADlead_id";
$newcallerid = "\"$VIDqueryCID <$original_cid>\"";
$CALLcontext = '@default';
$allCIDs .= "$VIDqueryCID|";
### Insert the call to vicidial_3way_press_live
$stmtA="INSERT INTO vicidial_3way_press_live SET call_date=\"$SQLdate\",caller_code='$calleridname',call_3way_id='$VIDqueryCID',lead_id='$lead_id',phone_number='$CALLphone_numbers_ARY[$vp]',dialstring='$temp_prefix_code$CALLphone_numbers_ARY[$vp]',outbound_cid='$original_cid',user='$CALLuser',session_id='$CALLsession_id',server_ip='$CALLserver_ip',session_id_3way='',status='NEW',agent_heartbeat=NOW();";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsA = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_live INSERT: |$affected_rowsA|$stmtA|"; &agi_output;}
### Log the call to vicidial_3way_press_log
$stmtA="INSERT INTO vicidial_3way_press_log SET call_date=\"$SQLdate\",caller_code='$calleridname',call_3way_id='$VIDqueryCID',lead_id='$lead_id',phone_number='$CALLphone_numbers_ARY[$vp]',dialstring='$temp_prefix_code$CALLphone_numbers_ARY[$vp]',outbound_cid='$original_cid',user='$CALLuser',session_id='$CALLsession_id',server_ip='$CALLserver_ip',session_id_3way='',result='Started: $SQLdate';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsB = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_log LOG INSERT: |$affected_rowsB|$stmtA|"; &agi_output;}
### Insert the outside-agent call into vicidial_manager
$stmtA="INSERT INTO vicidial_manager values('','',NOW(),'NEW','N','$CALLserver_ip','','Originate','$VIDqueryCID','Channel: Local/$temp_prefix_code$CALLphone_numbers_ARY[$vp]$CALLcontext','Context: xfer_press_dialplan','Exten: s','Priority: 1','Callerid: $newcallerid','Timeout: $Local_dial_timeout','Variable: __lead_id=$lead_id','','','');";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsG = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_manager INSERT: |$affected_rowsG|$stmtA|"; &agi_output;}
usleep(1*$per_call_delay*1000);
$vp++;
}
}
else
{
# Place call to only phone number sent to outside user
$VIDqueryCID = "T$CIDdate$PADlead_id";
$newcallerid = "\"$VIDqueryCID <$original_cid>\"";
$CALLcontext = '@default';
$allCIDs .= "$VIDqueryCID|";
$Local_dial_timeout = ($Local_dial_timeout * 1000);
### Insert the call to vicidial_3way_press_live
$stmtA="INSERT INTO vicidial_3way_press_live SET call_date=\"$SQLdate\",caller_code='$calleridname',call_3way_id='$VIDqueryCID',lead_id='$lead_id',phone_number='$phone_number',dialstring='$dialstring',outbound_cid='$original_cid',user='$CALLuser',session_id='$CALLsession_id',server_ip='$CALLserver_ip',session_id_3way='',status='NEW',agent_heartbeat=NOW();";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsA = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_live INSERT: |$affected_rowsA|$stmtA|"; &agi_output;}
### Log the call to vicidial_3way_press_log
$stmtA="INSERT INTO vicidial_3way_press_log SET call_date=\"$SQLdate\",caller_code='$calleridname',call_3way_id='$VIDqueryCID',lead_id='$lead_id',phone_number='$phone_number',dialstring='$dialstring',outbound_cid='$original_cid',user='$CALLuser',session_id='$CALLsession_id',server_ip='$CALLserver_ip',session_id_3way='',result='Started: $SQLdate';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsB = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_log LOG INSERT: |$affected_rowsB|$stmtA|"; &agi_output;}
### Insert the outside-agent call into vicidial_manager
$stmtA="INSERT INTO vicidial_manager values('','',NOW(),'NEW','N','$CALLserver_ip','','Originate','$VIDqueryCID','Channel: Local/$dialstring$CALLcontext','Context: xfer_press_dialplan','Exten: s','Priority: 1','Callerid: $newcallerid','Timeout: $Local_dial_timeout','Variable: __lead_id=$lead_id','','','');";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsG = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_manager INSERT: |$affected_rowsG|$stmtA|"; &agi_output;}
}
# loop every second until vicidial_3way_press_live record changes to status='ACCEPTED', then grab an unused session, update record and go into it
$CALLstatus='';
$CALLcall_3way_id='';
$CALLstatusARY[0]='';
$CALLcall_3way_idARY[0]='';
$allCIDs =~ s/\|$//gi;
$allCIDs =~ s/\|/','/gi;
$wait_loop=0;
while ($wait_loop < $timeout)
{
usleep(1*990*1000);
if ($wait_loop =~ /0$|5$/)
{
$AGI->stream_file('hold_tone');
}
### Update agent_heartbeat on all outside-agent calls
$stmtA="UPDATE vicidial_3way_press_live SET agent_heartbeat=NOW() where call_3way_id IN('$allCIDs');";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsA = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_live agent_heartbeat UPDATE $wait_loop: |$affected_rowsA|$stmtA|"; &agi_output;}
### Find all associated outside-agent calls
$stmtA = "SELECT status,call_3way_id FROM vicidial_3way_press_live where call_3way_id IN('$allCIDs') order by status desc limit 11;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArowsMP=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$sthArowsMP; &mysql_error_logging;
$mp=0;
while ($mp < $sthArowsMP)
{
@aryA = $sthA->fetchrow_array;
$CALLstatusARY[$mp] = $aryA[0];
$CALLcall_3way_idARY[$mp] = $aryA[1];
$mp++;
}
$sthA->finish();
### loop through each outside user call and check for acceptance or declined or hungup
$mp=0;
while ($mp < $sthArowsMP)
{
$CALLstatus = $CALLstatusARY[$mp];
$VIDqueryCID = $CALLcall_3way_idARY[$mp];
if ($AGILOG) {$agi_string = "-- DEBUG CALL CHECK: |$mp|$CALLstatus|$VIDqueryCID|$lead_id|"; &agi_output;}
if ($CALLstatus =~ /ACCEPTED/)
{
#grab open session
$free_session_count=0;
$stmtA="SELECT count(*) FROM vicidial_conferences where server_ip='$CALLserver_ip' and ((extension='') or (extension is null)) and conf_exten != '$CALLsession_id';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$free_session_count = $aryA[0];
}
$sthA->finish();
if ($free_session_count < 1)
{
if ($AGILOG) {$agi_string = "-- ERROR: no sessions available! |$CALLserver_ip|$stmtA|"; &agi_output;}
}
else
{
### Update vicidial_conferences to grab available session
$stmtA="UPDATE vicidial_conferences set extension='Local/8300$CALLuser$tsSQLdate', leave_3way='0' where server_ip='$CALLserver_ip' and ((extension='') or (extension is null)) and conf_exten != '$CALLsession_id' limit 1;";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsC = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_conferences UPDATE: |$affected_rowsC|$stmtA|"; &agi_output;}
# Grab the session_id that was reserved
$CALLconf_exten='';
$stmtA="SELECT conf_exten from vicidial_conferences where server_ip='$CALLserver_ip' and extension='Local/8300$CALLuser$tsSQLdate' and conf_exten != '$CALLsession_id';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$CALLconf_exten = $aryA[0];
}
$sthA->finish();
if (length($CALLconf_exten) < 1)
{
if ($AGILOG) {$agi_string = "-- ERROR: no valid session available! |$CALLserver_ip|$stmtA|"; &agi_output;}
}
else
{
### Update the call in vicidial_3way_press_live
$stmtA="UPDATE vicidial_3way_press_live SET status='RESERVED',session_id_3way='$CALLconf_exten' where call_3way_id='$VIDqueryCID';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsA = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_live reserved UPDATE: |$affected_rowsA|$stmtA|"; &agi_output;}
### Update the call in vicidial_3way_press_log
$stmtA="UPDATE vicidial_3way_press_log SET session_id_3way='$CALLconf_exten', result=CONCAT(result,'|Reserved: ',NOW()) where call_3way_id='$VIDqueryCID';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsA = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_log reserved UPDATE: |$affected_rowsA|$stmtA|"; &agi_output;}
### Update vicidial_conferences to leave_3way
# $Ttimeout='Xtimeout9';
# $stmtA="UPDATE vicidial_conferences set leave_3way='1', leave_3way_datetime=NOW(), extension='3WAY_$CALLuser$Ttimeout' where server_ip='$CALLserver_ip' and conf_exten='$CALLconf_exten';";
# if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
# $affected_rowsD = $dbhA->do($stmtA);
# if ($AGILOG) {$agi_string = "-- vicidial_conferences UPDATE: |$affected_rowsD|$stmtA|"; &agi_output;}
if ($conf_engine eq "CONFBRIDGE")
{$XFERstr = "8$CALLconf_exten";}
else
{$XFERstr = "7$CALLconf_exten";}
if ($AGILOG) {$agi_string = "3-WAY AGENT TRANSFER: |$CALLuser|$CALLserver_ip|$CALLconf_exten|$calleridname|$VIDqueryCID|"; &agi_output;}
print "SET CONTEXT $ext_context\n";
$result = <STDIN>;
checkresult($result);
print "SET EXTENSION $XFERstr\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
$wait_loop=1000;
exit;
}
}
}
if ($CALLstatus =~ /DEFEATED/)
{
### Update the call in vicidial_3way_press_log
$stmtA="UPDATE vicidial_3way_press_log SET result=CONCAT(result,'|Defeated: ',NOW()) where call_3way_id='$VIDqueryCID';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsA = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_log defeated UPDATE: |$affected_rowsA|$stmtA|"; &agi_output;}
### Find the channel this call is on and send it to extension 8300@default for Hangup
$CALLchannel='';
$CHANNELserver_ip='';
$stmtA="SELECT channel,server_ip from live_channels where channel_group='$VIDqueryCID' limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02XXX'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$CALLchannel = $aryA[0];
$CHANNELserver_ip = $aryA[1];
}
$sthA->finish();
if ( (length($CALLchannel) > 0) && (length($CHANNELserver_ip) > 0) )
{
$HIDqueryCID = $VIDqueryCID;
$HIDqueryCID =~ s/^T/H/gi;
$stmtA = "INSERT INTO vicidial_manager values('','',NOW(),'NEW','N','$CHANNELserver_ip','','Redirect','$HIDqueryCID','Channel: $CALLchannel','Context: default','Exten: 8300','Priority: 1','','','','','','')";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsA = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_log defeated HANGUP: |$affected_rowsA|$stmtA|"; &agi_output;}
}
else
{
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_log defeated HANGUP: no channel found |$VIDqueryCID|"; &agi_output;}
}
### Delete the call in vicidial_3way_press_live
$stmtA="DELETE from vicidial_3way_press_live where call_3way_id='$VIDqueryCID';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsE = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_live defeated DELETE: |$affected_rowsE|$stmtA|"; &agi_output;}
if ($AGILOG) {$agi_string = "3-WAY AGENT TRANSFER DEFEATED: |$CALLuser|$CALLserver_ip|$CALLchannel|$calleridname|$VIDqueryCID|"; &agi_output;}
}
if ($CALLstatus =~ /DECLINED/)
{
### Delete the call in vicidial_3way_press_live
$stmtA="DELETE from vicidial_3way_press_live where call_3way_id='$VIDqueryCID';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsE = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_live declined DELETE: |$affected_rowsE|$stmtA|"; &agi_output;}
if ($AGILOG) {$agi_string = "3-WAY AGENT TRANSFER DECLINED: |$CALLuser|$CALLserver_ip|$CALLconf_exten|$calleridname|$VIDqueryCID|"; &agi_output;}
}
if ($CALLstatus =~ /HUNGUP/)
{
### Delete the call in vicidial_3way_press_live
$stmtA="DELETE from vicidial_3way_press_live where call_3way_id='$VIDqueryCID';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsE = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_live hungup DELETE: |$affected_rowsE|$stmtA|"; &agi_output;}
if ($AGILOG) {$agi_string = "3-WAY AGENT TRANSFER HUNGUP: |$CALLuser|$CALLserver_ip|$CALLconf_exten|$calleridname|$VIDqueryCID|"; &agi_output;}
}
$mp++;
}
if ($sthArowsMP < 1)
{
if ($AGILOG) {$agi_string = "3-WAY AGENT TRANSFER NO OUTSIDE AGENTS FOUND, HANGING UP..."; &agi_output;}
$AGI->stream_file('buzz');
exit;
}
usleep(1*490*1000);
$wait_loop++;
}
if ($wait_loop >= $timeout)
{
### Update the call in vicidial_3way_press_log
$stmtA="UPDATE vicidial_3way_press_log SET session_id_3way='$CALLconf_exten', result=CONCAT(result,'|Timeout: ',NOW()) where call_3way_id IN('$allCIDs');";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsA = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_log timeout UPDATE: |$affected_rowsA|$stmtA|"; &agi_output;}
### Delete the call in vicidial_3way_press_live
$stmtA="DELETE from vicidial_3way_press_live where call_3way_id IN('$allCIDs');";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsE = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- vicidial_3way_press_live timeout DELETE: |$affected_rowsE|$stmtA|"; &agi_output;}
if ($AGILOG) {$agi_string = "3-WAY AGENT TRANSFER TIMEOUT: |$CALLuser|$CALLserver_ip|$CALLconf_exten|$calleridname|'$allCIDs'|"; &agi_output;}
$AGI->stream_file('buzz');
usleep(1*490*1000);
exit;
}
# send call to special extension with lead_id defined and handle_method set to CLOSER
exit;
sub checkresult
{
my ($res) = @_;
my $retval;
$tests++;
chomp $res;
if ($res =~ /^200/)
{
$res =~ /result=(-?\d+)/;
if (!length($1))
{
# print STDERR "FAIL ($res)\n";
$fail++;
}
else
{
# print STDERR "PASS ($1)\n";
$pass++;
}
}
else
{
# print STDERR "FAIL (unexpected result '$res')\n";
$fail++;
}
}
sub leading_zero($)
{
$_ = $_[0];
s/^(\d)$/0$1/;
s/^(\d\d)$/0$1/;
return $_;
} # End of the leading_zero() routine.
sub agi_output
{
($Lsec,$Lmin,$Lhour,$Lmday,$Lmon,$Lyear,$Lwday,$Lyday,$Lisdst) = localtime(time);
if ($Lhour < 10) {$Lhour = "0$Lhour";}
if ($Lmin < 10) {$Lmin = "0$Lmin";}
if ($Lsec < 10) {$Lsec = "0$Lsec";}
$LOGtime = "$Lhour:$Lmin:$Lsec";
if ($AGILOG >=2)
{
### open the log file for writing ###
open(Lout, ">>$AGILOGfile")
|| die "Can't open $AGILOGfile: $!\n";
print Lout "$now_date|$LOGtime|$script|$agi_string\n";
close(Lout);
}
### send to STDERR writing ###
if ( ($AGILOG == '1') || ($AGILOG == '3') )
{print STDERR "$now_date|$LOGtime|$script|$agi_string\n";}
$agi_string='';
}
sub mysql_error_logging
{
($Lsec,$Lmin,$Lhour,$Lmday,$Lmon,$Lyear,$Lwday,$Lyday,$Lisdst) = localtime(time);
if ($Lhour < 10) {$Lhour = "0$Lhour";}
if ($Lmin < 10) {$Lmin = "0$Lmin";}
if ($Lsec < 10) {$Lsec = "0$Lsec";}
$LOGtime = "$Lhour:$Lmin:$Lsec";
$errno='';
$error='';
if ( ($mel > 0) || ($one_mysql_log > 0) )
{
$errno = $dbhP->err();
if ( ($errno > 0) || ($mel > 1) || ($one_mysql_log > 0) )
{
$error = $dbhP->errstr();
### open the log file for writing ###
open(Eout, ">>$ERRLOGfile")
|| die "Can't open $ERRLOGfile: $!\n";
print Eout "$now_date|$LOGtime|$script|$mysql_count|$MEL_aff_rows|$errno|$error|$stmtA|$callerid|$insert_lead_id|\n";
close(Eout);
}
}
$one_mysql_log=0;
}
# subroutine to parse the asterisk version
# and return a hash with the various part
sub parse_asterisk_version
{
# grab the arguments
my $ast_ver_str = $_[0];
# get everything after the - and put it in $ast_ver_postfix
my @hyphen_parts = split( /-/ , $ast_ver_str );
my $ast_ver_postfix = $hyphen_parts[1];
# now split everything before the - up by the .
my @dot_parts = split( /\./ , $hyphen_parts[0] );
my %ast_ver_hash;
if ( $dot_parts[0] <= 1 )
{
%ast_ver_hash = (
"major" => $dot_parts[0],
"minor" => $dot_parts[1],
"build" => $dot_parts[2],
"revision" => $dot_parts[3],
"postfix" => $ast_ver_postfix
);
}
# digium dropped the 1 from asterisk 10 but we still need it
if ( $dot_parts[0] > 1 )
{
%ast_ver_hash = (
"major" => 1,
"minor" => $dot_parts[0],
"build" => $dot_parts[1],
"revision" => $dot_parts[2],
"postfix" => $ast_ver_postfix
);
}
return ( %ast_ver_hash );
}
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