1242 lines
50 KiB
PHP
1242 lines
50 KiB
PHP
<?php
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# AST_CLOSERsummary_hourly.php
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#
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# Copyright (C) 2019 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 90801-0910 - First build
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# 90809-0216 - Added Exclude Outbound Drop Group option
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# 100214-1421 - Sort menu alphabetically
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# 100216-0042 - Added popup date selector
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# 100712-1324 - Added system setting slave server option
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# 100802-2347 - Added User Group Allowed Reports option validation
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# 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links
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# 110703-1806 - Added download option
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# 111103-2315 - Added user_group restrictions for selecting in-groups
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# 120224-0910 - Added HTML display option with bar graphs
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# 130414-0107 - Added report logging
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# 130610-1022 - Finalized changing of all ereg instances to preg
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# 130621-0801 - Added filtering of input to prevent SQL injection attacks and new user auth
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# 130902-0736 - Changed to mysqli PHP functions
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# 140108-0745 - Added webserver and hostname to report logging
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# 140328-0005 - Converted division calculations to use MathZDC function
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# 141114-0012 - Finalized adding QXZ translation to all admin files
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# 141230-1511 - Added code for on-the-fly language translations display
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# 150516-1300 - Fixed Javascript element problem, Issue #857
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# 151125-1609 - Added search archive option
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# 160227-1151 - Uniform form format
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# 160714-2348 - Added and tested ChartJS features for more aesthetically appealing graphs
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# 170227-1713 - Fix for default HTML report format, issue #997
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# 170409-1555 - Added IP List validation code
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# 170829-0040 - Added screen color settings
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# 171012-2015 - Fixed javascript/apache errors with graphs
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# 191013-0831 - Fixes for PHP7
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# 200605-1100 - user_group bug fix
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#
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$startMS = microtime();
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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$PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
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if (isset($_GET["print_calls"])) {$print_calls=$_GET["print_calls"];}
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elseif (isset($_POST["print_calls"])) {$print_calls=$_POST["print_calls"];}
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if (isset($_GET["exclude_rollover"])) {$exclude_rollover=$_GET["exclude_rollover"];}
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elseif (isset($_POST["exclude_rollover"])) {$exclude_rollover=$_POST["exclude_rollover"];}
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if (isset($_GET["inbound_rate"])) {$inbound_rate=$_GET["inbound_rate"];}
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elseif (isset($_POST["inbound_rate"])) {$inbound_rate=$_POST["inbound_rate"];}
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if (isset($_GET["outbound_rate"])) {$outbound_rate=$_GET["outbound_rate"];}
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elseif (isset($_POST["outbound_rate"])) {$outbound_rate=$_POST["outbound_rate"];}
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if (isset($_GET["bareformat"])) {$bareformat=$_GET["bareformat"];}
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elseif (isset($_POST["bareformat"])) {$bareformat=$_POST["bareformat"];}
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if (isset($_GET["costformat"])) {$costformat=$_GET["costformat"];}
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elseif (isset($_POST["costformat"])) {$costformat=$_POST["costformat"];}
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if (isset($_GET["group"])) {$group=$_GET["group"];}
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elseif (isset($_POST["group"])) {$group=$_POST["group"];}
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if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
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elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
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if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
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elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}
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if (isset($_GET["shift"])) {$shift=$_GET["shift"];}
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elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
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elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
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if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_display_type"];}
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elseif (isset($_POST["report_display_type"])) {$report_display_type=$_POST["report_display_type"];}
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if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search_archived_data"];}
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elseif (isset($_POST["search_archived_data"])) {$search_archived_data=$_POST["search_archived_data"];}
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$MT[0]='0';
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if (strlen($shift)<2) {$shift='ALL';}
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if (strlen($exclude_rollover)<2) {$exclude_rollover='NO';}
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$report_name = 'Inbound Summary Hourly Report';
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$db_source = 'M';
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,report_default_format FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$MAIN.="$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$outbound_autodial_active = $row[1];
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$slave_db_server = $row[2];
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$reports_use_slave_db = $row[3];
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$SSenable_languages = $row[4];
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$SSlanguage_method = $row[5];
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$SSreport_default_format = $row[6];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if (strlen($report_display_type)<2) {$report_display_type = $SSreport_default_format;}
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### ARCHIVED DATA CHECK CONFIGURATION
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$archives_available="N";
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$table_name="vicidial_closer_log";
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$archive_table_name=use_archive_table($table_name);
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if ($archive_table_name!=$table_name) {$archives_available="Y";}
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if ($search_archived_data)
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{
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$vicidial_closer_log_table=use_archive_table("vicidial_closer_log");
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}
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else
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{
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$vicidial_closer_log_table="vicidial_closer_log";
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}
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#############
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$stmt = "SELECT local_gmt FROM servers where active='Y' limit 1;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$MAIN.="$stmt\n";}
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$gmt_conf_ct = mysqli_num_rows($rslt);
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$dst = date("I");
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if ($gmt_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$local_gmt = $row[0];
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$epoch_offset = (($local_gmt + $dst) * 3600);
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}
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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}
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else
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{
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$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
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$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
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}
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$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$sl_ct = mysqli_num_rows($rslt);
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if ($sl_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VUselected_language = $row[0];
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}
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$auth=0;
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$reports_auth=0;
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$admin_auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1,0);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth > 0)
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{
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$admin_auth=$row[0];
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$reports_auth=$row[0];
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if ($reports_auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ( ($reports_auth > 0) and ($admin_auth < 1) )
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{
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$ADD=999999;
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$reports_only_user=1;
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}
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}
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else
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ($auth_message == 'IPBLOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip";
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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##### BEGIN log visit to the vicidial_report_log table #####
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$LOGip = getenv("REMOTE_ADDR");
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$LOGbrowser = getenv("HTTP_USER_AGENT");
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$LOGscript_name = getenv("SCRIPT_NAME");
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$LOGserver_name = getenv("SERVER_NAME");
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$LOGserver_port = getenv("SERVER_PORT");
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$LOGrequest_uri = getenv("REQUEST_URI");
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$LOGhttp_referer = getenv("HTTP_REFERER");
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$LOGbrowser=preg_replace("/\'|\"|\\\\/","",$LOGbrowser);
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$LOGrequest_uri=preg_replace("/\'|\"|\\\\/","",$LOGrequest_uri);
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$LOGhttp_referer=preg_replace("/\'|\"|\\\\/","",$LOGhttp_referer);
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if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
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else {$LOGserver_port = ":$LOGserver_port";}
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$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
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$LOGhostname = php_uname('n');
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if (strlen($LOGhostname)<1) {$LOGhostname='X';}
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if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
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$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$webserver_id_ct = mysqli_num_rows($rslt);
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if ($webserver_id_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$webserver_id = $row[0];
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}
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else
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{
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##### insert webserver entry
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$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$webserver_id = mysqli_insert_id($link);
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}
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$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$group[0], $query_date, $end_date, $shift, $file_download, $report_display_type|', url='$LOGfull_url', webserver='$webserver_id';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$report_log_id = mysqli_insert_id($link);
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##### END log visit to the vicidial_report_log table #####
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if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
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{
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mysqli_close($link);
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$use_slave_server=1;
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$db_source = 'S';
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require("dbconnect_mysqli.php");
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$MAIN.="<!-- Using slave server $slave_db_server $db_source -->\n";
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}
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$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGuser_group = $row[0];
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$stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups,admin_viewable_call_times from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {$MAIN.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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$LOGallowed_reports = $row[1];
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$LOGadmin_viewable_groups = $row[2];
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$LOGadmin_viewable_call_times = $row[3];
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if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo _QXZ("You are not allowed to view this report").": |$PHP_AUTH_USER|$report_name|\n";
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exit;
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}
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$LOGadmin_viewable_groupsSQL='';
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$whereLOGadmin_viewable_groupsSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i',$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) )
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{
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups);
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$rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL);
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$LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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$whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')";
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}
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$LOGadmin_viewable_call_timesSQL='';
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$whereLOGadmin_viewable_call_timesSQL='';
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if ( (!preg_match('/\-\-ALL\-\-/i', $LOGadmin_viewable_call_times)) and (strlen($LOGadmin_viewable_call_times) > 3) )
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{
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ -/",'',$LOGadmin_viewable_call_times);
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$rawLOGadmin_viewable_call_timesSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_call_timesSQL);
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$LOGadmin_viewable_call_timesSQL = "and call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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$whereLOGadmin_viewable_call_timesSQL = "where call_time_id IN('---ALL---','$rawLOGadmin_viewable_call_timesSQL')";
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}
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$STARTtime = date("U");
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if (!isset($group)) {$group = array();}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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if (!isset($end_date)) {$end_date = $NOW_DATE;}
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$exclude_rolloverSQL="$whereLOGadmin_viewable_groupsSQL";
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if (preg_match("/YES/i",$exclude_rollover))
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{$exclude_rolloverSQL = " where group_id NOT IN(SELECT drop_inbound_group from vicidial_campaigns) $LOGadmin_viewable_groupsSQL";}
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$stmt="select group_id,group_name from vicidial_inbound_groups $exclude_rolloverSQL order by group_id;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$MAIN.="$stmt\n";}
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$groups_to_print = mysqli_num_rows($rslt);
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$i=0;
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$LISTgroups=array();
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$LISTgroup_names=array();
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$groups_string='|';
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#$LISTgroups[$i]='---NONE---';
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#$i++;
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#$groups_to_print++;
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while ($i < $groups_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$LISTgroups[$i] = $row[0];
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$LISTgroup_names[$i] = $row[1];
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$groups_string .= "$LISTgroups[$i]|";
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$i++;
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}
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$i=0;
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$group_string='|';
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$group_ct = count($group);
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while($i < $group_ct)
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{
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if ( (strlen($group[$i]) > 0) and (preg_match("/\|$group[$i]\|/",$groups_string)) )
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{
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$group_string .= "$group[$i]|";
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$group_SQL .= "'$group[$i]',";
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$groupQS .= "&group[]=$group[$i]";
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}
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$i++;
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}
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if ( (preg_match('/\s\-\-NONE\-\-\s/',$group_string) ) or ($group_ct < 1) )
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{
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$group_SQL = "''";
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# $group_SQL = "group_id IN('')";
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}
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else
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{
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$group_SQL = preg_replace('/,$/i', '',$group_SQL);
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# $group_SQL = "group_id IN($group_SQL)";
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}
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if (strlen($group_SQL)<3) {$group_SQL="''";}
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$stmt="select vsc_id,vsc_name from vicidial_status_categories;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$MAIN.="$stmt\n";}
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$statcats_to_print = mysqli_num_rows($rslt);
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$i=0;
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$vsc_id=array();
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$vsc_name=array();
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$vsc_count=array();
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while ($i < $statcats_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$vsc_id[$i] = $row[0];
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$vsc_name[$i] = $row[1];
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$vsc_count[$i] = 0;
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$i++;
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}
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|
|
$stmt="select call_time_id,call_time_name from vicidial_call_times $whereLOGadmin_viewable_call_timesSQL order by call_time_id;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$MAIN.="$stmt\n";}
|
|
$times_to_print = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
$call_times=array();
|
|
$call_time_names=array();
|
|
while ($i < $times_to_print)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$call_times[$i] = $row[0];
|
|
$call_time_names[$i] = $row[1];
|
|
$i++;
|
|
}
|
|
|
|
|
|
$NWB = "<IMG SRC=\"help.png\" onClick=\"FillAndShowHelpDiv(event, '";
|
|
$NWE = "')\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP>";
|
|
|
|
$HEADER.="<HTML>\n";
|
|
$HEADER.="<HEAD>\n";
|
|
$HEADER.="<STYLE type=\"text/css\">\n";
|
|
$HEADER.="<!--\n";
|
|
$HEADER.=" .green {color: white; background-color: green}\n";
|
|
$HEADER.=" .red {color: white; background-color: red}\n";
|
|
$HEADER.=" .blue {color: white; background-color: blue}\n";
|
|
$HEADER.=" .purple {color: white; background-color: purple}\n";
|
|
$HEADER.="-->\n";
|
|
$HEADER.="</STYLE>\n";
|
|
|
|
|
|
$HEADER.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
|
$HEADER.="<link rel=\"stylesheet\" type=\"text/css\" href=\"vicidial_stylesheet.php\">\n";
|
|
$HEADER.="<script language=\"JavaScript\" src=\"help.js\"></script>\n";
|
|
$HEADER.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
|
$HEADER.="<link rel=\"stylesheet\" href=\"horizontalbargraph.css\">\n";
|
|
require("chart_button.php");
|
|
$HEADER.="<script src='chart/Chart.js'></script>\n";
|
|
$HEADER.="<script language=\"JavaScript\" src=\"vicidial_chart_functions.js\"></script>\n";
|
|
|
|
$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
|
$HEADER.="<TITLE>"._QXZ("$report_name")."</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
|
$HEADER.="<div id='HelpDisplayDiv' class='help_info' style='display:none;'></div>";
|
|
|
|
if ($bareformat < 1)
|
|
{
|
|
$short_header=1;
|
|
|
|
require("screen_colors.php");
|
|
|
|
$MAIN.="<b>"._QXZ("$report_name")."</b> $NWB#CLOSERsummary_hourly$NWE\n";
|
|
$MAIN.="<TABLE CELLPADDING=3 CELLSPACING=0><TR><TD>";
|
|
|
|
if ($DB > 0)
|
|
{
|
|
$MAIN.="<BR>\n";
|
|
$MAIN.="$group_ct|$group_string|$group_SQL\n";
|
|
$MAIN.="<BR>\n";
|
|
$MAIN.="$shift|$query_date|$end_date\n";
|
|
$MAIN.="<BR>\n";
|
|
}
|
|
|
|
$MAIN.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
|
$MAIN.="<TABLE BORDER=0 CELLPADDING=3 CELLSPACING=0 BGCOLOR=\"#".$SSframe_background."\"><TR><TD VALIGN=TOP>\n";
|
|
$MAIN.="<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
|
|
$MAIN.="<INPUT TYPE=HIDDEN NAME=inbound_rate VALUE=\"$inbound_rate\">\n";
|
|
$MAIN.="<INPUT TYPE=HIDDEN NAME=outbound_rate VALUE=\"$outbound_rate\">\n";
|
|
$MAIN.="<INPUT TYPE=HIDDEN NAME=costformat VALUE=\"$costformat\">\n";
|
|
$MAIN.="<INPUT TYPE=HIDDEN NAME=print_calls VALUE=\"$print_calls\">\n";
|
|
$MAIN.=_QXZ("Date Range").":<BR>\n";
|
|
$MAIN.="<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
|
|
|
$MAIN.=" <script language=\"JavaScript\">\n";
|
|
$MAIN.="function openNewWindow(url)\n";
|
|
$MAIN.=" {\n";
|
|
$MAIN.=" window.open (url,\"\",'width=620,height=300,scrollbars=yes,menubar=yes,address=yes');\n";
|
|
$MAIN.=" }\n";
|
|
$MAIN.=" var o_cal = new tcal ({\n";
|
|
$MAIN.=" // form name\n";
|
|
$MAIN.=" 'formname': 'vicidial_report',\n";
|
|
$MAIN.=" // input name\n";
|
|
$MAIN.=" 'controlname': 'query_date'\n";
|
|
$MAIN.=" });\n";
|
|
$MAIN.=" o_cal.a_tpl.yearscroll = false;\n";
|
|
$MAIN.=" // o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
|
$MAIN.=" </script>\n";
|
|
|
|
$MAIN.=" "._QXZ("to")." <INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
|
|
|
$MAIN.=" <script language=\"JavaScript\">\n";
|
|
$MAIN.=" var o_cal = new tcal ({\n";
|
|
$MAIN.=" // form name\n";
|
|
$MAIN.=" 'formname': 'vicidial_report',\n";
|
|
$MAIN.=" // input name\n";
|
|
$MAIN.=" 'controlname': 'end_date'\n";
|
|
$MAIN.=" });\n";
|
|
$MAIN.=" o_cal.a_tpl.yearscroll = false;\n";
|
|
$MAIN.=" // o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
|
$MAIN.=" </script>\n";
|
|
|
|
$MAIN.="</TD><TD VALIGN=TOP> \n";
|
|
$MAIN.="</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
|
$MAIN.=_QXZ("Inbound Groups").": <BR>\n";
|
|
$MAIN.="<SELECT SIZE=5 NAME=group[] multiple>\n";
|
|
$o=0;
|
|
while ($groups_to_print > $o)
|
|
{
|
|
if (preg_match("/\|$LISTgroups[$o]\|/",$group_string))
|
|
{$MAIN.="<option selected value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroup_names[$o]</option>\n";}
|
|
else
|
|
{$MAIN.="<option value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTgroup_names[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
$MAIN.="</SELECT>\n";
|
|
$MAIN.="</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
|
|
$MAIN.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> ";
|
|
$MAIN.="<a href=\"$PHP_SELF?DB=$DB&inbound_rate=$inbound_rate&outbound_rate=$outbound_rate$groupQS&costformat=$costformat&print_calls=$print_calls&query_date=$query_date&end_date=$end_date&exclude_rollover=$exclude_rollover&SUBMIT=$SUBMIT&shift=$shift&file_download=1&search_archived_data=$search_archived_data\">"._QXZ("DOWNLOAD")."</a> | ";
|
|
$MAIN.="<a href=\"./admin.php?ADD=3111&group_id=$group[0]\">"._QXZ("MODIFY")."</a> | ";
|
|
$MAIN.="<a href=\"./admin.php?ADD=999999\">"._QXZ("REPORTS")."</a>";
|
|
$MAIN.="</FONT>\n";
|
|
$MAIN.="<BR> "._QXZ("Display as").": ";
|
|
$MAIN.="<select name='report_display_type'>";
|
|
if ($report_display_type) {$MAIN.="<option value='$report_display_type' selected>"._QXZ("$report_display_type")."</option>";}
|
|
$MAIN.="<option value='TEXT'>"._QXZ("TEXT")."</option><option value='HTML'>"._QXZ("HTML")."</option></select>\n<BR>";
|
|
$MAIN.=" "._QXZ("Exclude Outbound Drop Groups").": <BR>";
|
|
$MAIN.=" <SELECT SIZE=1 NAME=exclude_rollover>\n";
|
|
$MAIN.="<option selected value=\"$exclude_rollover\">"._QXZ("$exclude_rollover")."</option>\n";
|
|
$MAIN.="<option value=\"YES\">"._QXZ("YES")."</option>\n";
|
|
$MAIN.="<option value=\"NO\">"._QXZ("NO")."</option>\n";
|
|
$MAIN.="</SELECT>\n";
|
|
if ($archives_available=="Y")
|
|
{
|
|
$MAIN.="<BR><input type='checkbox' name='search_archived_data' value='checked' $search_archived_data>"._QXZ("Search archived data")."\n";
|
|
}
|
|
|
|
$MAIN.="<BR> ";
|
|
$MAIN.="<INPUT TYPE=submit NAME=SUBMIT VALUE'"._QXZ("SUBMIT")."'>\n";
|
|
|
|
$MAIN.="</TD></TR>\n";
|
|
$MAIN.="<TR><TD>\n";
|
|
|
|
$MAIN.=_QXZ("Call Time").":<BR>\n";
|
|
$MAIN.="<SELECT SIZE=1 NAME=shift>\n";
|
|
$o=0;
|
|
while ($times_to_print > $o)
|
|
{
|
|
if ($call_times[$o] == $shift) {$MAIN.="<option selected value=\"$call_times[$o]\">$call_times[$o] - $call_time_names[$o]</option>\n";}
|
|
else {$MAIN.="<option value=\"$call_times[$o]\">$call_times[$o] - $call_time_names[$o]</option>\n";}
|
|
$o++;
|
|
}
|
|
$MAIN.="</SELECT>\n";
|
|
$MAIN.="</TD><TD>\n";
|
|
$MAIN.="</TD></TR></TABLE>\n";
|
|
$MAIN.="</FORM>\n\n";
|
|
|
|
$MAIN.="<PRE><FONT SIZE=2>\n\n";
|
|
}
|
|
|
|
if ($groups_to_print < 1)
|
|
{
|
|
$MAIN.="\n\n";
|
|
$MAIN.=_QXZ("PLEASE SELECT AN IN-GROUP AND DATE RANGE ABOVE AND CLICK SUBMIT")."\n";
|
|
}
|
|
|
|
else
|
|
{
|
|
if ($shift == 'ALL')
|
|
{
|
|
$Gct_default_start = "0";
|
|
$Gct_default_stop = "2400";
|
|
}
|
|
else
|
|
{
|
|
$stmt="SELECT call_time_id,call_time_name,call_time_comments,ct_default_start,ct_default_stop,ct_sunday_start,ct_sunday_stop,ct_monday_start,ct_monday_stop,ct_tuesday_start,ct_tuesday_stop,ct_wednesday_start,ct_wednesday_stop,ct_thursday_start,ct_thursday_stop,ct_friday_start,ct_friday_stop,ct_saturday_start,ct_saturday_stop,ct_state_call_times FROM vicidial_call_times where call_time_id='$shift';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$MAIN.="$stmt\n";}
|
|
$calltimes_to_print = mysqli_num_rows($rslt);
|
|
if ($calltimes_to_print > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$Gct_default_start = $row[3];
|
|
$Gct_default_stop = $row[4];
|
|
$Gct_sunday_start = $row[5];
|
|
$Gct_sunday_stop = $row[6];
|
|
$Gct_monday_start = $row[7];
|
|
$Gct_monday_stop = $row[8];
|
|
$Gct_tuesday_start = $row[9];
|
|
$Gct_tuesday_stop = $row[10];
|
|
$Gct_wednesday_start = $row[11];
|
|
$Gct_wednesday_stop = $row[12];
|
|
$Gct_thursday_start = $row[13];
|
|
$Gct_thursday_stop = $row[14];
|
|
$Gct_friday_start = $row[15];
|
|
$Gct_friday_stop = $row[16];
|
|
$Gct_saturday_start = $row[17];
|
|
$Gct_saturday_stop = $row[18];
|
|
}
|
|
else
|
|
{
|
|
$Gct_default_start = "0";
|
|
$Gct_default_stop = "2400";
|
|
}
|
|
}
|
|
$h=0;
|
|
$Hcalltime=array();
|
|
while ($h < 24)
|
|
{
|
|
$H_test = $h . "00";
|
|
if ( ($H_test >= $Gct_default_start) and ($H_test <= $Gct_default_stop) )
|
|
{
|
|
$Hcalltime[$h]++;
|
|
}
|
|
$h++;
|
|
}
|
|
|
|
$query_date_BEGIN = "$query_date 00:00:00";
|
|
$query_date_END = "$end_date 23:59:59";
|
|
|
|
|
|
$MAIN .= _QXZ("Inbound Summary Hourly Report").": $group_string $NOW_TIME\n";
|
|
$CSV_main.=_QXZ("Inbound Summary Hourly Report").":,$NOW_TIME\n";
|
|
|
|
|
|
$JS_text.="<script language='Javascript'>\n";
|
|
$JS_onload="onload = function() {\n";
|
|
|
|
if ($group_ct > 0)
|
|
{
|
|
$ASCII_text .= "\n";
|
|
$ASCII_text .= "---------- "._QXZ("MULTI-GROUP BREAKDOWN").":\n";
|
|
$ASCII_text .= "+------------------------------------------+--------+--------+-----------+---------+-----------+---------+---------+--------+\n";
|
|
$ASCII_text .= "| | | | | | "._QXZ("TOTAL",9)." | "._QXZ("AVERAGE",7)." | "._QXZ("MAXIMUM",7)." | "._QXZ("TOTAL",6)." |\n";
|
|
$ASCII_text .= "| | "._QXZ("TOTAL",6)." | "._QXZ("TOTAL",6)." | "._QXZ("TOTAL",9)." | "._QXZ("AVERAGE",7)." | "._QXZ("QUEUE",9)." | "._QXZ("QUEUE",7)." | "._QXZ("QUEUE",7)." | "._QXZ("ABANDON",7)."|\n";
|
|
$ASCII_text .= "| "._QXZ("IN-GROUP",40). " | "._QXZ("CALLS",6)." | "._QXZ("ANSWER",6)." | "._QXZ("TALK",9)." | "._QXZ("TALK",7)." | "._QXZ("TIME",9)." | "._QXZ("TIME",7)." | "._QXZ("TIME",7)." | "._QXZ("CALLS",6)." |\n";
|
|
$ASCII_text .= "+------------------------------------------+--------+--------+-----------+---------+-----------+---------+---------+--------+\n";
|
|
|
|
$CSV_main.="\""._QXZ("MULTI-GROUP BREAKDOWN").":\"\n";
|
|
$CSV_main.="\""._QXZ("IN-GROUP")."\",\""._QXZ("TOTAL CALLS")."\",\""._QXZ("TOTAL ANSWER")."\",\" "._QXZ("TOTAL TALK")."\",\" "._QXZ("AVERAGE TALK")."\",\" "._QXZ("TOTAL QUEUE TIME")."\",\" "._QXZ("AVERAGE QUEUE TIME")."\",\" "._QXZ("MAXIMUM QUEUE TIME")."\",\" "._QXZ("TOTAL ABANDON CALLS")."\"\n";
|
|
$CSV_subreports="";
|
|
|
|
$graph_stats=array();
|
|
|
|
$i=0;
|
|
$TOTcalls_count=0;
|
|
$TOTanswer_count=0;
|
|
$TOTtalk_sec=0;
|
|
$TOTtalk_avg=0;
|
|
$TOTqueue_seconds=0;
|
|
$TOTqueue_avg=0;
|
|
$TOTmax_queue_seconds=0;
|
|
$TOTdrop_count=0;
|
|
$length_in_sec=array();
|
|
$queue_seconds=array();
|
|
$talk_sec=array();
|
|
$calls_count=array();
|
|
$drop_count=array();
|
|
$answer_count=array();
|
|
$max_queue_seconds=array();
|
|
$group_name=array();
|
|
$agent_alert_delay=array();
|
|
$SUBoutput='';
|
|
|
|
while($i < $group_ct)
|
|
{
|
|
$stmt="select group_name,agent_alert_delay from vicidial_inbound_groups where group_id='$group[$i]';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$row=mysqli_fetch_row($rslt);
|
|
$group_name[$i] = $row[0];
|
|
$agent_alert_delay[$i] = round(MathZDC($row[1], 1000));
|
|
|
|
$out_of_call_time=0;
|
|
$length_in_sec[$i]=0;
|
|
$queue_seconds[$i]=0;
|
|
$talk_sec[$i]=0;
|
|
$calls_count[$i]=0;
|
|
$drop_count[$i]=0;
|
|
$answer_count[$i]=0;
|
|
$max_queue_seconds[$i]=0;
|
|
$Hlength_in_sec=$MT;
|
|
$Hqueue_seconds=$MT;
|
|
$Htalk_sec=$MT;
|
|
$Hcalls_count=$MT;
|
|
$Hdrop_count=$MT;
|
|
$Hanswer_count=$MT;
|
|
$Hmax_queue_seconds=$MT;
|
|
$hTOTALcalls = 0;
|
|
$hANSWERcalls = 0;
|
|
$hSUMtalk = 0;
|
|
$hAVGtalk = 0;
|
|
$hSUMqueue = 0;
|
|
$hAVGqueue = 0;
|
|
$hMAXqueue = 0;
|
|
$hDROPcalls = 0;
|
|
$hPRINT = 0;
|
|
$hTOTcalls_count = 0;
|
|
$hTOTanswer_count = 0;
|
|
$hTOTtalk_sec = 0;
|
|
$hTOTtalk_avg = 0;
|
|
$hTOTqueue_seconds = 0;
|
|
$hTOTqueue_avg = 0;
|
|
$hTOTmax_queue_seconds = 0;
|
|
$hTOTdrop_count = 0;
|
|
|
|
$stmt = "SELECT status,length_in_sec,queue_seconds,call_date,UNIX_TIMESTAMP(call_date),phone_number,campaign_id from ".$vicidial_closer_log_table." where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='$group[$i]' $LOGadmin_viewable_groupsSQL;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($DB) {$ASCII_text.="$stmt\n";}
|
|
$calls_to_parse = mysqli_num_rows($rslt);
|
|
$p=0;
|
|
while ($p < $calls_to_parse)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$call_date = explode(" ", $row[3]);
|
|
$call_time = preg_replace('/[^0-9]/','',$call_date[1]);
|
|
$epoch = $row[4];
|
|
$Cwday = date("w", $epoch);
|
|
|
|
$CTstart = $Gct_default_start . "00";
|
|
$CTstop = $Gct_default_stop . "59";
|
|
|
|
if ( ($Cwday == 0) and ( ($Gct_sunday_start > 0) and ($Gct_sunday_stop > 0) ) )
|
|
{$CTstart = $Gct_sunday_start . "00"; $CTstop = $Gct_sunday_stop . "59";}
|
|
if ( ($Cwday == 1) and ( ($Gct_monday_start > 0) and ($Gct_monday_stop > 0) ) )
|
|
{$CTstart = $Gct_monday_start . "00"; $CTstop = $Gct_monday_stop . "59";}
|
|
if ( ($Cwday == 2) and ( ($Gct_tuesday_start > 0) and ($Gct_tuesday_stop > 0) ) )
|
|
{$CTstart = $Gct_tuesday_start . "00"; $CTstop = $Gct_tuesday_stop . "59";}
|
|
if ( ($Cwday == 3) and ( ($Gct_wednesday_start > 0) and ($Gct_wednesday_stop > 0) ) )
|
|
{$CTstart = $Gct_wednesday_start . "00"; $CTstop = $Gct_wednesday_stop . "59";}
|
|
if ( ($Cwday == 4) and ( ($Gct_thursday_start > 0) and ($Gct_thursday_stop > 0) ) )
|
|
{$CTstart = $Gct_thursday_start . "00"; $CTstop = $Gct_thursday_stop . "59";}
|
|
if ( ($Cwday == 5) and ( ($Gct_friday_start > 0) and ($Gct_friday_stop > 0) ) )
|
|
{$CTstart = $Gct_friday_start . "00"; $CTstop = $Gct_friday_stop . "59";}
|
|
if ( ($Cwday == 6) and ( ($Gct_saturday_start > 0) and ($Gct_saturday_stop > 0) ) )
|
|
{$CTstart = $Gct_saturday_start . "00"; $CTstop = $Gct_saturday_stop . "59";}
|
|
|
|
$Chour = date("G", $epoch);
|
|
if ( ($call_time > $CTstart) and ($call_time < $CTstop) )
|
|
{
|
|
$calls_count[$i]++;
|
|
$length_in_sec[$i] = ($length_in_sec[$i] + $row[1]);
|
|
$queue_seconds[$i] = ($queue_seconds[$i] + $row[2]);
|
|
$TEMPtalk = ( ($row[1] - $row[2]) - $agent_alert_delay[$i]);
|
|
if ($TEMPtalk < 0) {$TEMPtalk = 0;}
|
|
$talk_sec[$i] = ($talk_sec[$i] + $TEMPtalk);
|
|
if ($max_queue_seconds[$i] < $row[2])
|
|
{$max_queue_seconds[$i] = $row[2];}
|
|
if (preg_match("/DROP/i",$row[0]))
|
|
{$drop_count[$i]++;}
|
|
else
|
|
{$answer_count[$i]++;}
|
|
|
|
$Hcalls_count[$Chour]++;
|
|
$Hlength_in_sec[$Chour] = ($Hlength_in_sec[$Chour] + $row[1]);
|
|
$Hqueue_seconds[$Chour] = ($Hqueue_seconds[$Chour] + $row[2]);
|
|
$Htalk_sec[$Chour] = ($Htalk_sec[$Chour] + $TEMPtalk);
|
|
if ($Hmax_queue_seconds[$Chour] < $row[2])
|
|
{$Hmax_queue_seconds[$Chour] = $row[2];}
|
|
if (preg_match("/DROP/i",$row[0]))
|
|
{$Hdrop_count[$Chour]++;}
|
|
else
|
|
{$Hanswer_count[$Chour]++;}
|
|
$Hcalltime[$Chour]++;
|
|
|
|
if ($print_calls > 0)
|
|
{
|
|
$ASCII_text.="$row[5]\t$row[6]\t$TEMPtalk\n";
|
|
$PCtemptalk = ($PCtemptalk + $TEMPtalk);
|
|
}
|
|
$q++;
|
|
}
|
|
else
|
|
{$out_of_call_time++;}
|
|
if ($DB)
|
|
{$ASCII_text.="$call_time > $CTstart | $call_time < $CTstop | $Cwday | $Chour | $Hcalltime[$Chour] | $talk_sec[$i]\n";}
|
|
$p++;
|
|
}
|
|
$talk_avg[$i] = MathZDC($talk_sec[$i], $answer_count[$i]);
|
|
$queue_avg[$i] = MathZDC($queue_seconds[$i], $calls_count[$i]);
|
|
|
|
if ($print_calls > 0)
|
|
{
|
|
$PCtemptalkmin = MathZDC($PCtemptalk, 60);
|
|
$ASCII_text.="$q\t$PCtemptalk\t$PCtemptalkmin\n";
|
|
}
|
|
|
|
$TOTcalls_count = ($TOTcalls_count + $calls_count[$i]);
|
|
$TOTanswer_count = ($TOTanswer_count + $answer_count[$i]);
|
|
$TOTtalk_sec = ($TOTtalk_sec + $talk_sec[$i]);
|
|
$TOTqueue_seconds = ($TOTqueue_seconds + $queue_seconds[$i]);
|
|
$TOTdrop_count = ($TOTdrop_count + $drop_count[$i]);
|
|
if ($max_queue_seconds[$i] > $TOTmax_queue_seconds)
|
|
{$TOTmax_queue_seconds = $max_queue_seconds[$i];}
|
|
|
|
$graph_stats[$i][0]="$group[$i] - $group_name[$i]";
|
|
$graph_stats[$i][1]=$calls_count[$i];
|
|
$graph_stats[$i][2]=$answer_count[$i];
|
|
$graph_stats[$i][3]=$talk_sec[$i];
|
|
$graph_stats[$i][4]=$talk_avg[$i];
|
|
$graph_stats[$i][5]=$queue_seconds[$i];
|
|
$graph_stats[$i][6]=$queue_avg[$i];
|
|
$graph_stats[$i][7]=$max_queue_seconds[$i];
|
|
$graph_stats[$i][8]=$drop_count[$i];
|
|
if ($calls_count[$i]>$max_calls) {$max_calls=$calls_count[$i];}
|
|
if ($answer_count[$i]>$max_answer) {$max_answer=$answer_count[$i];}
|
|
if ($talk_sec[$i]>$max_talk) {$max_talk=$talk_sec[$i];}
|
|
if ($talk_avg[$i]>$max_avgtalk) {$max_avgtalk=$talk_avg[$i];}
|
|
if ($queue_seconds[$i]>$max_queue) {$max_queue=$queue_seconds[$i];}
|
|
if ($queue_avg[$i]>$max_avgqueue) {$max_avgqueue=$queue_avg[$i];}
|
|
if ($max_queue_seconds[$i]>$max_maxqueue) {$max_maxqueue=$max_queue_seconds[$i];}
|
|
if ($drop_count[$i]>$max_totalabandons) {$max_totalabandons=$drop_count[$i];}
|
|
|
|
$talk_sec[$i] = sec_convert($talk_sec[$i],'H');
|
|
$talk_avg[$i] = sec_convert($talk_avg[$i],'H');
|
|
$queue_seconds[$i] = sec_convert($queue_seconds[$i],'H');
|
|
$queue_avg[$i] = sec_convert($queue_avg[$i],'H');
|
|
$max_queue_seconds[$i] = sec_convert($max_queue_seconds[$i],'H');
|
|
|
|
$groupDISPLAY = sprintf("%-40s", "$group[$i] - $group_name[$i]");
|
|
$gTOTALcalls = sprintf("%6s", $calls_count[$i]);
|
|
$gANSWERcalls = sprintf("%6s", $answer_count[$i]);
|
|
$gSUMtalk = sprintf("%9s", $talk_sec[$i]);
|
|
$gAVGtalk = sprintf("%7s", $talk_avg[$i]);
|
|
$gSUMqueue = sprintf("%9s", $queue_seconds[$i]);
|
|
$gAVGqueue = sprintf("%7s", $queue_avg[$i]);
|
|
$gMAXqueue = sprintf("%7s", $max_queue_seconds[$i]);
|
|
$gDROPcalls = sprintf("%6s", $drop_count[$i]);
|
|
|
|
while(strlen($groupDISPLAY)>40) {$groupDISPLAY = substr("$groupDISPLAY", 0, -1);}
|
|
|
|
|
|
$ASCII_text .= "| $groupDISPLAY | $gTOTALcalls | $gANSWERcalls | $gSUMtalk | $gAVGtalk | $gSUMqueue | $gAVGqueue | $gMAXqueue | $gDROPcalls |";
|
|
$CSV_main.="\"$groupDISPLAY\",\"$gTOTALcalls\",\"$gANSWERcalls\",\"$gSUMtalk\",\"$gAVGtalk\",\"$gSUMqueue\",\"$gAVGqueue\",\"$gMAXqueue\",\"$gDROPcalls\"\n";
|
|
$ASCII_text .= "<!-- OUT OF CALLTIME: $out_of_call_time -->\n";
|
|
|
|
### hour by hour sumaries
|
|
$SUBoutput .= "\n---------- $group[$i] - $group_name[$i] "._QXZ("HOURLY BREAKDOWN").":\n";
|
|
$SUBoutput .= "+------+--------+--------+-----------+---------+-----------+---------+---------+--------+\n";
|
|
$SUBoutput .= "| | | | | | "._QXZ("TOTAL", 9)." | "._QXZ("AVERAGE", 7)." | "._QXZ("MAXIMUM", 7)." | "._QXZ("TOTAL", 7)."|\n";
|
|
$SUBoutput .= "| | "._QXZ("TOTAL", 6)." | "._QXZ("TOTAL", 6)." | "._QXZ("TOTAL", 9)." | "._QXZ("AVERAGE", 7)." | "._QXZ("QUEUE", 9)." | "._QXZ("QUEUE", 7)." | "._QXZ("QUEUE", 7)." | "._QXZ("ABANDON", 7)."|\n";
|
|
$SUBoutput .= "| "._QXZ("HOUR", 4)." | "._QXZ("CALLS", 6)." | "._QXZ("ANSWER", 6)." | "._QXZ("TALK", 9)." | "._QXZ("TALK", 7)." | "._QXZ("TIME", 9)." | "._QXZ("TIME", 7)." | "._QXZ("TIME", 7)." | "._QXZ("CALLS", 7)."|\n";
|
|
$SUBoutput .= "+------+--------+--------+-----------+---------+-----------+---------+---------+--------+\n";
|
|
|
|
$CSV_subreports.="\n\n\"$group[$i] - $group_name[$i]\"\n\""._QXZ("HOURLY BREAKDOWN").":\"\n";
|
|
$CSV_subreports.="\""._QXZ("HOUR")."\",\""._QXZ("TOTAL CALLS")."\",\""._QXZ("TOTAL ANSWER")."\",\" "._QXZ("TOTAL TALK")."\",\" "._QXZ("AVERAGE TALK")."\",\" "._QXZ("TOTAL QUEUE TIME")."\",\" "._QXZ("AVERAGE QUEUE TIME")."\",\" "._QXZ("MAXIMUM QUEUE TIME")."\",\" "._QXZ("TOTAL ABANDON CALLS")."\"\n";
|
|
|
|
$sub_graph_stats=array();
|
|
|
|
$h=0; $q=0;
|
|
while ($h < 24)
|
|
{
|
|
if ($Hcalltime[$h] > 0)
|
|
{
|
|
if (strlen($Hcalls_count[$h]) < 1) {$Hcalls_count[$h] = 0;}
|
|
if (strlen($Hanswer_count[$h]) < 1) {$Hanswer_count[$h] = 0;}
|
|
if (strlen($Htalk_sec[$h]) < 1) {$Htalk_sec[$h] = 0;}
|
|
if (strlen($Hqueue_seconds[$h]) < 1) {$Hqueue_seconds[$h] = 0;}
|
|
if (strlen($Hmax_queue_seconds[$h]) < 1) {$Hmax_queue_seconds[$h] = 0;}
|
|
if (strlen($Hdrop_count[$h]) < 1) {$Hdrop_count[$h] = 0;}
|
|
|
|
$hTOTcalls_count = ($hTOTcalls_count + $Hcalls_count[$h]);
|
|
$hTOTanswer_count = ($hTOTanswer_count + $Hanswer_count[$h]);
|
|
$hTOTtalk_sec = ($hTOTtalk_sec + $Htalk_sec[$h]);
|
|
$hTOTqueue_seconds = ($hTOTqueue_seconds + $Hqueue_seconds[$h]);
|
|
$hTOTdrop_count = ($hTOTdrop_count + $Hdrop_count[$h]);
|
|
if ($Hmax_queue_seconds[$h] > $hTOTmax_queue_seconds)
|
|
{$hTOTmax_queue_seconds = $Hmax_queue_seconds[$h];}
|
|
|
|
$Htalk_avg[$h] = MathZDC($Htalk_sec[$h], $Hanswer_count[$h]);
|
|
$Hqueue_avg[$h] = MathZDC($Hqueue_seconds[$h], $Hcalls_count[$h]);
|
|
|
|
$sub_graph_stats[$q][0]=sprintf("%2s", $h);
|
|
$sub_graph_stats[$q][1]=$Hcalls_count[$h];
|
|
$sub_graph_stats[$q][2]=$Hanswer_count[$h];
|
|
$sub_graph_stats[$q][3]=$Htalk_sec[$h];
|
|
$sub_graph_stats[$q][4]=$Htalk_avg[$h];
|
|
$sub_graph_stats[$q][5]=$Hqueue_seconds[$h];
|
|
$sub_graph_stats[$q][6]=$Hqueue_avg[$h];
|
|
$sub_graph_stats[$q][7]=$Hmax_queue_seconds[$h];
|
|
$sub_graph_stats[$q][8]=$Hdrop_count[$h];
|
|
if ($Hcalls_count[$h]>$sub_max_calls) {$sub_max_calls=$Hcalls_count[$h];}
|
|
if ($Hanswer_count[$h]>$sub_max_answer) {$sub_max_answer=$Hanswer_count[$h];}
|
|
if ($Htalk_sec[$h]>$sub_max_talk) {$sub_max_talk=$Htalk_sec[$h];}
|
|
if ($Htalk_avg[$h]>$sub_max_avgtalk) {$sub_max_avgtalk=$Htalk_avg[$h];}
|
|
if ($Hqueue_seconds[$h]>$sub_max_queue) {$sub_max_queue=$Hqueue_seconds[$h];}
|
|
if ($Hqueue_avg[$h]>$sub_max_avgqueue) {$sub_max_avgqueue=$Hqueue_avg[$h];}
|
|
if ($Hmax_queue_seconds[$h]>$sub_max_maxqueue) {$sub_max_maxqueue=$Hmax_queue_seconds[$h];}
|
|
if ($Hdrop_count[$h]>$sub_max_totalabandons) {$sub_max_totalabandons=$Hdrop_count[$h];}
|
|
$q++;
|
|
|
|
$Htalk_sec[$h] = sec_convert($Htalk_sec[$h],'H');
|
|
$Htalk_avg[$h] = sec_convert($Htalk_avg[$h],'H');
|
|
$Hqueue_seconds[$h] = sec_convert($Hqueue_seconds[$h],'H');
|
|
$Hqueue_avg[$h] = sec_convert($Hqueue_avg[$h],'H');
|
|
$Hmax_queue_seconds[$h] = sec_convert($Hmax_queue_seconds[$h],'H');
|
|
|
|
$hTOTALcalls = sprintf("%6s", $Hcalls_count[$h]);
|
|
$hANSWERcalls = sprintf("%6s", $Hanswer_count[$h]);
|
|
$hSUMtalk = sprintf("%9s", $Htalk_sec[$h]);
|
|
$hAVGtalk = sprintf("%7s", $Htalk_avg[$h]);
|
|
$hSUMqueue = sprintf("%9s", $Hqueue_seconds[$h]);
|
|
$hAVGqueue = sprintf("%7s", $Hqueue_avg[$h]);
|
|
$hMAXqueue = sprintf("%7s", $Hmax_queue_seconds[$h]);
|
|
$hDROPcalls = sprintf("%6s", $Hdrop_count[$h]);
|
|
$hPRINT = sprintf("%2s", $h);
|
|
|
|
$SUBoutput .= "| $hPRINT | $hTOTALcalls | $hANSWERcalls | $hSUMtalk | $hAVGtalk | $hSUMqueue | $hAVGqueue | $hMAXqueue | $hDROPcalls |\n";
|
|
$CSV_subreports.="\"$hPRINT\",\"$hTOTALcalls\",\"$hANSWERcalls\",\"$hSUMtalk\",\"$hAVGtalk\",\"$hSUMqueue\",\"$hAVGqueue\",\"$hMAXqueue\",\"$hDROPcalls\"\n";
|
|
|
|
}
|
|
|
|
$h++;
|
|
}
|
|
|
|
$hTOTtalk_avg = MathZDC($hTOTtalk_sec, $hTOTanswer_count);
|
|
$hTOTqueue_avg = MathZDC($hTOTqueue_seconds, $hTOTcalls_count);
|
|
|
|
$gTOTcalls_count+=$hTOTcalls_count;
|
|
$gTOTanswer_count+=$hTOTanswer_count;
|
|
$gTOTtalk_sec+=$hTOTtalk_sec;
|
|
#$gTOTtalk_avg+=$hTOTtalk_avg;
|
|
$gTOTqueue_seconds+=$hTOTqueue_seconds;
|
|
#$gTOTqueue_avg+=$hTOTqueue_avg;
|
|
$gTOTmax_queue_seconds+=$hTOTmax_queue_seconds;
|
|
$gTOTdrop_count+=$hTOTdrop_count;
|
|
|
|
$hTOTtalk_sec = sec_convert($hTOTtalk_sec,'H');
|
|
$hTOTtalk_avg = sec_convert($hTOTtalk_avg,'H');
|
|
$hTOTqueue_seconds = sec_convert($hTOTqueue_seconds,'H');
|
|
$hTOTqueue_avg = sec_convert($hTOTqueue_avg,'H');
|
|
$hTOTmax_queue_seconds = sec_convert($hTOTmax_queue_seconds,'H');
|
|
|
|
$hTOTcalls_count = sprintf("%6s", $hTOTcalls_count);
|
|
$hTOTanswer_count = sprintf("%6s", $hTOTanswer_count);
|
|
$hTOTtalk_sec = sprintf("%9s", $hTOTtalk_sec);
|
|
$hTOTtalk_avg = sprintf("%7s", $hTOTtalk_avg);
|
|
$hTOTqueue_seconds = sprintf("%9s", $hTOTqueue_seconds);
|
|
$hTOTqueue_avg = sprintf("%7s", $hTOTqueue_avg);
|
|
$hTOTmax_queue_seconds = sprintf("%7s", $hTOTmax_queue_seconds);
|
|
$hTOTdrop_count = sprintf("%6s", $hTOTdrop_count);
|
|
|
|
# USE THIS FOR multiple graphs, use pipe-delimited array elements, dataset_name|index|link_name
|
|
$multigraph_text="";
|
|
$graph_id++;
|
|
$graph_array=array("ACSH_TOTALCALLS$group[$i]data|1|TOTAL CALLS|integer|", "ACSH_TOTALANSWER$group[$i]data|2|TOTAL ANSWER|integer|", "ACSH_TOTALTALK$group[$i]data|3|TOTAL TALK|time|", "ACSH_AVERAGETALK$group[$i]data|4|AVERAGE TALK|time|", "ACSH_TOTALQUEUE$group[$i]data|5|TOTAL QUEUE TIME|time|", "ACSH_AVERAGEQUEUE$group[$i]data|6|AVERAGE QUEUE TIME|time|", "ACSH_MAXQUEUE$group[$i]data|7|MAXIMUM QUEUE TIME|time|", "ACSH_TOTALABANDON$group[$i]data|8|TOTAL ABANDON CALLS|integer|");
|
|
$default_graph="bar"; # Graph that is initally displayed when page loads
|
|
include("graph_color_schemas.inc");
|
|
|
|
$graph_totals_array=array();
|
|
$graph_totals_rawdata=array();
|
|
for ($q=0; $q<count($graph_array); $q++) {
|
|
$graph_info=explode("|", $graph_array[$q]);
|
|
$current_graph_total=0;
|
|
$dataset_name=$graph_info[0];
|
|
$dataset_index=$graph_info[1];
|
|
$dataset_type=$graph_info[3];
|
|
|
|
$JS_text.="var $dataset_name = {\n";
|
|
# $JS_text.="\ttype: \"\",\n";
|
|
# $JS_text.="\t\tdata: {\n";
|
|
$datasets="\t\tdatasets: [\n";
|
|
$datasets.="\t\t\t{\n";
|
|
$datasets.="\t\t\t\tlabel: \"$graph_info[2] BY HOUR\",\n";
|
|
$datasets.="\t\t\t\tfill: false,\n";
|
|
|
|
$labels="\t\tlabels:[";
|
|
$data="\t\t\t\tdata: [";
|
|
$graphConstantsA="\t\t\t\tbackgroundColor: [";
|
|
$graphConstantsB="\t\t\t\thoverBackgroundColor: [";
|
|
$graphConstantsC="\t\t\t\thoverBorderColor: [";
|
|
for ($d=0; $d<count($sub_graph_stats); $d++) {
|
|
$labels.="\"".preg_replace('/ +/', ' ', $sub_graph_stats[$d][0])."\",";
|
|
$data.="\"".$sub_graph_stats[$d][$dataset_index]."\",";
|
|
$current_graph_total+=$sub_graph_stats[$d][$dataset_index];
|
|
$bgcolor=$backgroundColor[($d%count($backgroundColor))];
|
|
$hbgcolor=$hoverBackgroundColor[($d%count($hoverBackgroundColor))];
|
|
$hbcolor=$hoverBorderColor[($d%count($hoverBorderColor))];
|
|
$graphConstantsA.="\"$bgcolor\",";
|
|
$graphConstantsB.="\"$hbgcolor\",";
|
|
$graphConstantsC.="\"$hbcolor\",";
|
|
}
|
|
$graphConstantsA.="],\n";
|
|
$graphConstantsB.="],\n";
|
|
$graphConstantsC.="],\n";
|
|
$labels=preg_replace('/,$/', '', $labels)."],\n";
|
|
$data=preg_replace('/,$/', '', $data)."],\n";
|
|
|
|
$graph_totals_rawdata[$q]=$current_graph_total;
|
|
switch($dataset_type) {
|
|
case "time":
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL")." - ".sec_convert($current_graph_total, 'H')." </caption>\n";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = Math.round(data.datasets[0].data[tooltipItem.index]); return value.toHHMMSS();}}}, legend: { display: false }},";
|
|
break;
|
|
case "percent":
|
|
$graph_totals_array[$q]="";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = data.datasets[0].data[tooltipItem.index]; return value + '%';}}}, legend: { display: false }},";
|
|
break;
|
|
default:
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL").": $current_graph_total</caption>\n";
|
|
$chart_options="options: { legend: { display: false }},";
|
|
break;
|
|
}
|
|
|
|
$datasets.=$data;
|
|
$datasets.=$graphConstantsA.$graphConstantsB.$graphConstantsC.$graphConstants; # SEE TOP OF SCRIPT
|
|
$datasets.="\t\t\t}\n";
|
|
$datasets.="\t\t]\n";
|
|
$datasets.="\t}\n";
|
|
|
|
$JS_text.=$labels.$datasets;
|
|
# $JS_text.="}\n";
|
|
# $JS_text.="prepChart('$default_graph', $graph_id, $q, $dataset_name);\n";
|
|
$JS_text.="var main_ctx = document.getElementById(\"CanvasID".$graph_id."_".$q."\");\n";
|
|
$JS_text.="var GraphID".$graph_id."_".$q." = new Chart(main_ctx, {type: '$default_graph', $chart_options data: $dataset_name});\n";
|
|
}
|
|
|
|
$graph_count=count($graph_array);
|
|
$graph_title=" $group[$i] - $group_name[$i]<BR>"._QXZ("INBOUND SERVICE LEVEL REPORT");
|
|
include("graphcanvas.inc");
|
|
$HEADER.=$HTML_graph_head;
|
|
$sub_GRAPH.=$graphCanvas;
|
|
|
|
|
|
$SUBoutput .= "+------+--------+--------+-----------+---------+-----------+---------+---------+--------+\n";
|
|
$SUBoutput .= "|TOTALS| $hTOTcalls_count | $hTOTanswer_count | $hTOTtalk_sec | $hTOTtalk_avg | $hTOTqueue_seconds | $hTOTqueue_avg | $hTOTmax_queue_seconds | $hTOTdrop_count |\n";
|
|
$SUBoutput .= "+------+--------+--------+-----------+---------+-----------+---------+---------+--------+\n";
|
|
$CSV_subreports.="\"TOTALS\",\"$hTOTcalls_count\",\"$hTOTanswer_count\",\"$hTOTtalk_sec\",\"$hTOTtalk_avg\",\"$hTOTqueue_seconds\",\"$hTOTqueue_avg\",\"$hTOTmax_queue_seconds\",\"$hTOTdrop_count\"\n";
|
|
|
|
# $SUBoutput.=$sub_GRAPH;
|
|
|
|
$i++;
|
|
}
|
|
$rawTOTtalk_sec = $TOTtalk_sec;
|
|
$rawTOTtalk_min = round(MathZDC($rawTOTtalk_sec, 60));
|
|
|
|
$TOTtalk_avg = MathZDC($TOTtalk_sec, $TOTanswer_count);
|
|
$TOTqueue_avg = MathZDC($TOTqueue_seconds, $TOTcalls_count);
|
|
|
|
|
|
# USE THIS FOR multiple graphs, use pipe-delimited array elements, dataset_name|index|link_name
|
|
$multigraph_text="";
|
|
$graph_id++;
|
|
$graph_array=array("ACSH_TOTALCALLSdata|1|TOTAL CALLS|integer|", "ACSH_TOTALANSWERdata|2|TOTAL ANSWERS|integer|", "ACSH_TOTALTALKdata|3|TOTAL TALK TIME|time|", "ACSH_AVERAGETALKdata|4|AGV TALK TIME|time|", "ACSH_TOTALQUEUEdata|5|TOTAL QUEUE TIME|time|", "ACSH_AVERAGEQUEUEdata|6|AVERAGE QUEUE TIME|time|", "ACSH_MAXQUEUEdata|7|MAXIMUM QUEUE TIME|time|", "ACSH_TOTALABANDONdata|8|TOTAL ABANDON CALLS|integer|");
|
|
$default_graph="bar"; # Graph that is initally displayed when page loads
|
|
include("graph_color_schemas.inc");
|
|
|
|
$graph_totals_array=array();
|
|
$graph_totals_rawdata=array();
|
|
for ($q=0; $q<count($graph_array); $q++) {
|
|
$graph_info=explode("|", $graph_array[$q]);
|
|
$current_graph_total=0;
|
|
$dataset_name=$graph_info[0];
|
|
$dataset_index=$graph_info[1];
|
|
$dataset_type=$graph_info[3];
|
|
|
|
$JS_text.="var $dataset_name = {\n";
|
|
# $JS_text.="\ttype: \"\",\n";
|
|
# $JS_text.="\t\tdata: {\n";
|
|
$datasets="\t\tdatasets: [\n";
|
|
$datasets.="\t\t\t{\n";
|
|
$datasets.="\t\t\t\tlabel: \"$graph_info[2] BY INGROUP\",\n";
|
|
$datasets.="\t\t\t\tfill: false,\n";
|
|
$labels="\t\tlabels:[";
|
|
$data="\t\t\t\tdata: [";
|
|
$graphConstantsA="\t\t\t\tbackgroundColor: [";
|
|
$graphConstantsB="\t\t\t\thoverBackgroundColor: [";
|
|
$graphConstantsC="\t\t\t\thoverBorderColor: [";
|
|
for ($d=0; $d<count($graph_stats); $d++) {
|
|
$labels.="\"".preg_replace('/ +/', ' ', $graph_stats[$d][0])."\",";
|
|
$data.="\"".$graph_stats[$d][$dataset_index]."\",";
|
|
$current_graph_total+=$graph_stats[$d][$dataset_index];
|
|
$bgcolor=$backgroundColor[($d%count($backgroundColor))];
|
|
$hbgcolor=$hoverBackgroundColor[($d%count($hoverBackgroundColor))];
|
|
$hbcolor=$hoverBorderColor[($d%count($hoverBorderColor))];
|
|
$graphConstantsA.="\"$bgcolor\",";
|
|
$graphConstantsB.="\"$hbgcolor\",";
|
|
$graphConstantsC.="\"$hbcolor\",";
|
|
}
|
|
$graphConstantsA.="],\n";
|
|
$graphConstantsB.="],\n";
|
|
$graphConstantsC.="],\n";
|
|
$labels=preg_replace('/,$/', '', $labels)."],\n";
|
|
$data=preg_replace('/,$/', '', $data)."],\n";
|
|
|
|
$graph_totals_rawdata[$q]=$current_graph_total;
|
|
switch($dataset_type) {
|
|
case "time":
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL")." - ".sec_convert($current_graph_total, 'H')." </caption>\n";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = Math.round(data.datasets[0].data[tooltipItem.index]); return value.toHHMMSS();}}}, legend: { display: false }},";
|
|
break;
|
|
case "percent":
|
|
$graph_totals_array[$q]="";
|
|
$chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = data.datasets[0].data[tooltipItem.index]; return value + '%';}}}, legend: { display: false }},";
|
|
break;
|
|
default:
|
|
$graph_totals_array[$q]=" <caption align=\"bottom\">"._QXZ("TOTAL").": $current_graph_total</caption>\n";
|
|
$chart_options="options: { legend: { display: false }},";
|
|
break;
|
|
}
|
|
|
|
$datasets.=$data;
|
|
$datasets.=$graphConstantsA.$graphConstantsB.$graphConstantsC.$graphConstants; # SEE TOP OF SCRIPT
|
|
$datasets.="\t\t\t}\n";
|
|
$datasets.="\t\t]\n";
|
|
$datasets.="\t}\n";
|
|
|
|
$JS_text.=$labels.$datasets;
|
|
# $JS_text.="}\n";
|
|
# $JS_text.="prepChart('$default_graph', $graph_id, $q, $dataset_name);\n";
|
|
$JS_text.="var main_ctx = document.getElementById(\"CanvasID".$graph_id."_".$q."\");\n";
|
|
$JS_text.="var GraphID".$graph_id."_".$q." = new Chart(main_ctx, {type: '$default_graph', $chart_options data: $dataset_name});\n";
|
|
}
|
|
|
|
$graph_count=count($graph_array);
|
|
$graph_title=_QXZ("INBOUND SERVICE LEVEL REPORT");
|
|
include("graphcanvas.inc");
|
|
$HEADER.=$HTML_graph_head;
|
|
$GRAPH.=$graphCanvas;
|
|
|
|
|
|
|
|
|
|
$TOTtalk_sec = sec_convert($TOTtalk_sec,'H');
|
|
$TOTtalk_avg = sec_convert($TOTtalk_avg,'H');
|
|
$TOTqueue_seconds = sec_convert($TOTqueue_seconds,'H');
|
|
$TOTqueue_avg = sec_convert($TOTqueue_avg,'H');
|
|
$TOTmax_queue_seconds = sec_convert($TOTmax_queue_seconds,'H');
|
|
|
|
$i = sprintf("%4s", $i);
|
|
$TOTcalls_count = sprintf("%6s", $TOTcalls_count);
|
|
$TOTanswer_count = sprintf("%6s", $TOTanswer_count);
|
|
$TOTtalk_sec = sprintf("%9s", $TOTtalk_sec);
|
|
$TOTtalk_avg = sprintf("%7s", $TOTtalk_avg);
|
|
$TOTqueue_seconds = sprintf("%9s", $TOTqueue_seconds);
|
|
$TOTqueue_avg = sprintf("%7s", $TOTqueue_avg);
|
|
$TOTmax_queue_seconds = sprintf("%7s", $TOTmax_queue_seconds);
|
|
$TOTdrop_count = sprintf("%6s", $TOTdrop_count);
|
|
|
|
$ASCII_text .= "+------------------------------------------+--------+--------+-----------+---------+-----------+---------+---------+--------+\n";
|
|
$ASCII_text .= "| TOTALS In-Groups: $i | $TOTcalls_count | $TOTanswer_count | $TOTtalk_sec | $TOTtalk_avg | $TOTqueue_seconds | $TOTqueue_avg | $TOTmax_queue_seconds | $TOTdrop_count |\n";
|
|
$ASCII_text .= "+------------------------------------------+--------+--------+-----------+---------+-----------+---------+---------+--------+\n";
|
|
|
|
# $MAIN.=$GRAPH;
|
|
|
|
$CSV_main.="\"TOTALS In-Groups: $i\",\"$TOTcalls_count\",\"$TOTanswer_count\",\"$TOTtalk_sec\",\"$TOTtalk_avg\",\"$TOTqueue_seconds\",\"$TOTqueue_avg\",\"$TOTmax_queue_seconds\",\"$TOTdrop_count\"\n";
|
|
}
|
|
|
|
$JS_onload.="}\n";
|
|
if ($report_display_type=='HTML') {$JS_text.=$JS_onload;}
|
|
$JS_text.="</script>\n";
|
|
|
|
if ($costformat > 0)
|
|
{
|
|
$ASCII_text.="</PRE>\n<B>";
|
|
$inbound_cost = ($rawTOTtalk_min * $inbound_rate);
|
|
$inbound_cost = sprintf("%8.2f", $inbound_cost);
|
|
|
|
$ASCII_text.="INBOUND $query_date to $end_date, $rawTOTtalk_min minutes at \$$inbound_rate = \$$inbound_cost\n";
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysqli_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect_mysqli.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
exit;
|
|
}
|
|
|
|
|
|
if ($file_download > 0)
|
|
{
|
|
$FILE_TIME = date("Ymd-His");
|
|
$CSVfilename = "AST_CLOSERsummary_hourly_$US$FILE_TIME.csv";
|
|
$CSV_text=$CSV_main.$CSV_subreports;
|
|
$CSV_text=preg_replace('/ +\"/', '"', $CSV_text);
|
|
$CSV_text=preg_replace('/\" +/', '"', $CSV_text);
|
|
// We'll be outputting a TXT file
|
|
header('Content-type: application/octet-stream');
|
|
|
|
// It will be called LIST_101_20090209-121212.txt
|
|
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
|
header('Expires: 0');
|
|
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
|
header('Pragma: public');
|
|
ob_clean();
|
|
flush();
|
|
|
|
echo "$CSV_text";
|
|
}
|
|
else
|
|
{
|
|
|
|
if ($report_display_type=="HTML")
|
|
{
|
|
$MAIN.=$GRAPH;
|
|
$MAIN.=$sub_GRAPH;
|
|
}
|
|
else
|
|
{
|
|
$MAIN.=$ASCII_text;
|
|
$MAIN.=$SUBoutput;
|
|
}
|
|
|
|
echo "$HEADER";
|
|
require("admin_header.php");
|
|
echo "$MAIN";
|
|
echo $JS_text;
|
|
# echo "$SUBoutput";
|
|
|
|
|
|
|
|
$ENDtime = date("U");
|
|
$RUNtime = ($ENDtime - $STARTtime);
|
|
echo "\n\n"._QXZ("Run Time").": $RUNtime "._QXZ("seconds")."|$db_source\n";
|
|
echo "</PRE>";
|
|
echo "</TD></TR></TABLE>";
|
|
|
|
echo "</BODY></HTML>";
|
|
|
|
}
|
|
|
|
}
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysqli_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect_mysqli.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
|
|
?>
|