2195 lines
84 KiB
Perl
2195 lines
84 KiB
Perl
#!/usr/bin/perl
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#
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# VD_amd.agi version 2.14
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#
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# runs after a call goes through AMD in extensions.conf to send the call on to
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# it's proper destination, or when agent sends to VM message
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#
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# You need to put lines similar to those below in your extensions.conf file:
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#
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# ; VICIDIAL_auto_dialer transfer script AMD with Load Balanced:
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# exten => 8369,1,AGI(call_log.agi,${EXTEN})
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# exten => 8369,2,(AMD),AMD
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# exten => 8369,3,AGI(VD_amd.agi,${EXTEN}-----NO)
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# exten => 8369,4,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
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# exten => 8369,5,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
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# exten => 8369,6,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
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# exten => 8369,7,Hangup
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#
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# exten => 8320,1,AGI(VD_amd.agi,${EXTEN}-----YES)
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# exten => 8320,2,Hangup
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# exten => _8320*.,1,AGI(VD_amd.agi,${EXTEN}-----YES)
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# exten => _8320*.,2,Hangup
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#
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# To use the new "AMDMINLEN" feature, put a similar line like following line in your outbound dialing dialplan IMMEDIATELY BEFORE the "Dial(" line:
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# exten => _91NXXNXXXXXX,n,Set(__AMDMINLEN=7)
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# NOTE: the above variable setting will ensure that this script has run for a minimum of 7 seconds before ending and hanging up
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#
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# Copyright (C) 2025 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# changes:
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# 60206-1434 - first build
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# 60207-1205 - added database records entries/modifications
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# 60207-1507 - added ability to send AMs to campaign-defined message to leave
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# 60731-1407 - changed to use DBI-DBD::mysql
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# - changed to use /etc/astguiclient.conf for configs
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# 60815-1310 - added output options check from database
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# 71118-0252 - compatibility with Asterisk 1.4, added AA and AM statuses
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# 90916-1317 - Changed to audio file playback and TTS playback
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# 90924-1533 - Added answering machine message list_id override option
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# 100205-1025 - Fixed CPD send to message
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# 100327-0819 - Fixed issue with Manual dial treansfers
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# 100430-1606 - Added list_id update to vicidial_log updates
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# 100823-0850 - Changed vac to UPDATE for Auto-alt-dial to function properly
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# 100903-0041 - Changed lead_id max length to 10 digits
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# 101111-1552 - Fixed minor bug in TTS filtering
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# 110324-2334 - Logging changes made
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# 110812-1515 - Added static tts file parsing and replacement
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# 110926-1902 - Added extended logging and additional waitforsilence options
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# 120430-2214 - Converted call to Monitor app to be asterisk 1.8 compatible
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# 130108-1808 - Changes for Asterisk 1.8 compatibility
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# 130210-1113 - Added options for CALLMENU|INGROUP cpd_amd_actions
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# 140312-2110 - Added CALLID as recording filename variable
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# 141211-1634 - Added cpd_unknown_action campaign option
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# 150223-1443 - Added DYN filename prefix for non-TTS dynamic files to be used for am message
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# 151109-1708 - Added new campaign feature allowing for different messages based on answering machine message wildcards
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# 170426-1711 - Fixed double-logging issue
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# 180529-1707 - Fix for missing called_count value in vicidial_log insertions
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# 180919-1831 - Fix for logging issue
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# 180924-1557 - Added called_count as AMM wildcard
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# 190216-0813 - Fix for user-group, in-group and campaign allowed/permissions matching issues
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# 190320-2331 - Added more logging options
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# 190720-1007 - Added Call Quota logging
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# 191017-1051 - Added option for multiple prompts in DYN messages
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# 191029-1243 - Added code for agent-selected message override
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# 200102-0823 - Added vmm_daily_limit campaign setting
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# 200205-1839 - Fix for list override message
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# 200311-0041 - Added amd_agent_route_options feature
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# 200424-1839 - Added STC(settings-container) and LTT(lead temp table) message playback options
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# 220411-0833 - Added FHG(file-http-get) message playback option to download file from website
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# 230412-1023 - Added Code to dispo NOAUDIODATA as ADAIR (Dead Air Auto) with Settings Container option, Issue #1459
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# 230726-0932 - Added manual_vm_status_updates campaign option
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# 240906-2228 - Added AMD minimum length handling to increase short call durations
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# 250924-2152 - Added code for deprecation of "Monitor" application after Asterisk 20
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# 251006-0903 - If recording_dtmf_muting enabled, force use of MixMonitor for recording
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#
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$script = 'VD_amd.agi';
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$build = '251006-0903';
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$A = 1; # set to 1 for AMD output messages mode
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$AMD_LOG = 3; # set to 1 for logfile and 2 forDB log, 3 for both
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$wav='.wav';
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$US='_';
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$recording_dtmf_muting=0;
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($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
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$year = ($year + 1900);
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$mon++;
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if ($mon < 10) {$mon = "0$mon";}
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if ($mday < 10) {$mday = "0$mday";}
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if ($hour < 10) {$hour = "0$hour";}
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if ($min < 10) {$min = "0$min";}
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if ($sec < 10) {$sec = "0$sec";}
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$now_date_epoch = time();
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$now_date = "$year-$mon-$mday $hour:$min:$sec";
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$file_day = "$year$mon$mday";
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$SQL_day = "$year-$mon-$mday";
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# default path to astguiclient configuration file:
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$PATHconf = '/etc/astguiclient.conf';
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open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
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@conf = <conf>;
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close(conf);
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$i=0;
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foreach(@conf)
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{
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$line = $conf[$i];
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$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
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if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
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{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
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if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
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{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
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if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
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{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
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if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
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{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
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if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
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{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
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if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
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{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
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if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
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{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
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{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
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{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
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{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
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{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
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if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
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{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
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$i++;
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}
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if (!$VARDB_port) {$VARDB_port='3306';}
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if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
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if (!$CEPLOGfile) {$CEPLOGfile = "$PATHlogs/Cepstral.$year-$mon-$mday";}
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use DBI;
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use Time::Local;
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use Asterisk::AGI;
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$AGI = new Asterisk::AGI;
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$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
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or die "Couldn't connect to database: " . DBI->errstr;
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#############################################
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##### Gather system_settings #####
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$stmtA = "SELECT sip_event_logging,call_quota_lead_ranking,recording_dtmf_muting,recording_dtmf_detection FROM system_settings;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$SSsip_event_logging = $aryA[0];
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$SScall_quota_lead_ranking = $aryA[1];
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$SSrecording_dtmf_muting = $aryA[2];
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$SSrecording_dtmf_detection = $aryA[3];
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}
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$sthA->finish();
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###########################################
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### Grab Server values from the database
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$stmtA = "SELECT agi_output,asterisk_version,ext_context FROM servers where server_ip = '$VARserver_ip';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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$AGILOG = '0';
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@aryA = $sthA->fetchrow_array;
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$DBagi_output = $aryA[0];
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$asterisk_version = $aryA[1];
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$DBext_context = $aryA[2];
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if ($DBext_context) {$ext_context = $DBext_context;}
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if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
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if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
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if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
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}
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$sthA->finish();
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### begin parsing run-time options ###
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if (length($ARGV[0])>1)
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{
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if ($AGILOG)
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{$agi_string = "Perl Environment Dump: (build $build)"; &agi_output;}
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$i=0;
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while ($#ARGV >= $i)
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{
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$args = "$args $ARGV[$i]";
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if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
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$i++;
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}
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### list of command-line array arguments:
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@ARGV_vars = split(/-----/, $ARGV[0]);
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$CLI_exten = $ARGV_vars[0];
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$force_playback = $ARGV_vars[1];
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}
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$|=1;
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while(<STDIN>)
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{
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chomp;
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last unless length($_);
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if ($AGILOG)
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{
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if (/^agi_(\w+)\:\s+(.*)$/)
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{
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$AGI{$1} = $2;
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}
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}
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if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
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if (/^agi_priority\:\s+(.*)$/) {$priority = $1;}
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if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
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if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
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if (/^agi_type\:\s+(.*)$/) {$type = $1;}
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if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1; $calleridnum = $callerid;}
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if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
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}
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# extension variables if set: 8320*TESTCAMP*1*9998888112*194239
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if ($extension =~ /\*/)
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{
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@EXT_vars = split(/\*/, $extension);
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$referring_extension = $EXT_vars[0];
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$CLIcampaign_id = $EXT_vars[1];
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$CLIphone_code = $EXT_vars[2];
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$CLIphone_number = $EXT_vars[3];
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$CLIlead_id = $EXT_vars[4];
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}
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if ( (length($callerid)>20) && ($callerid =~ /\"\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S/) )
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{
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$callerid =~ s/^\"//gi;
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$callerid =~ s/\".*$//gi;
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# ### set the callerid to the ACQS value(calleridname)
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# print "SET CALLERID $callerid\n";
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# checkresult($result);
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# print STDERR "callerID changed: $callerid\n";
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}
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if ( (
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(length($calleridname)>5) && ( (!$callerid) or ($callerid =~ /unknown|private|00000000/i) or ($callerid =~ /5551212/) )
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) or ( (length($calleridname)>17) && ($calleridname =~ /\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/) ) )
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{
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$callerid = $calleridname;
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# ### set the callerid to the ACQS value(calleridname)
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# print "SET CALLERID $callerid\n";
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# checkresult($result);
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# print STDERR "callerID changed: $callerid\n";
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}
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if ($AGILOG) {$agi_string = "AGI Environment Dump:"; &agi_output;}
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foreach $i (sort keys %AGI)
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{
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if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
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}
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if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
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$VDADcampaign='';
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$VDADphone='';
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$VDADphone_code='';
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$callerid =~ s/\"//gi;
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$callerid =~ s/ .*//gi;
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$CIDlead_id = $callerid;
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$CIDlead_id = substr($CIDlead_id, 10, 10);
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$CIDlead_id = ($CIDlead_id + 0);
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if ( ($CLIlead_id > 0) && ($CIDlead_id < 1) ) {$CIDlead_id = $CLIlead_id;}
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$VD_lead_id = $CIDlead_id;
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if ($AGILOG) {$agi_string = "+++++ VD amd START : |$CIDlead_id|$now_date|$AST_ver|$priority|$calleridname|"; &agi_output;}
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if ( ($channel =~ /Local/i) && ($AST_ver !~ /^1\.0\.8|^1\.0\.9/) )
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{
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if ($AGILOG) {$agi_string = "+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
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if ($priority > 2) {sleep(1);}
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exit;
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}
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$AMDSTATUS = $AGI->get_variable(AMDSTATUS);
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$AMDCAUSE = $AGI->get_variable(AMDCAUSE);
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$AMDSTATS = $AGI->get_variable(AMDSTATS);
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$AMDMINLEN = $AGI->get_variable(AMDMINLEN);
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$AMDRESPONSE = $AMDCAUSE;
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$AMDRESPONSE =~ s/-.*//gi;
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$run_time = $AMDSTATS;
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$run_time =~ s/-.*//gi;
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if (length($run_time) < 1) {$run_time=0;}
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if ($A)
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{
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if ($AGILOG) {$agi_string = "AAAAA AMD results: |$AMDSTATUS|$AMDCAUSE|$AMDSTATS|"; &agi_output;}
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}
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# Asterisk 1.2.X
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# AAAAA AMD results: |AMD_PERSON|AMD_HUMAN-300-300|
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# AAAAA AMD results: |AMD_MACHINE|AMD_LONGGREETING-1500-1500|
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# Asterisk 1.4.X:
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# AAAAA AMD results: |HUMAN|HUMAN-1000-1000|0000000000|
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# AAAAA AMD results: |MACHINE|MAXWORDS-4-4|0000000000|
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if ( ($AMD_LOG == 1) || ($AMD_LOG == 3) )
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{
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open(Lout, ">>$PATHlogs/AMD_log".$file_day.".txt")
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|| die "Can't open $PATHlogs/AMD_log".$file_day.".txt: $!\n";
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print Lout "$now_date|$VD_lead_id| |$AMDSTATUS|$AMDCAUSE|$calleridname|$calleridnum|\n";
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close(Lout);
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}
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if ( ($AMD_LOG == 2) || ($AMD_LOG == 3) )
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{
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if ($AGILOG) {$agi_string = "AMD logging result to DB: $uniqueid $calleridname $VD_lead_id $AMDSTATUS $AMDCAUSE"; &agi_output;}
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$stmtA = "INSERT INTO vicidial_amd_log (uniqueid,lead_id,call_date,caller_code,channel,server_ip,AMDSTATUS,AMDRESPONSE,AMDCAUSE,run_time,AMDSTATS) values('$uniqueid','$VD_lead_id','$now_date','$calleridname','$channel','$VARserver_ip','$AMDSTATUS','$AMDRESPONSE','$AMDCAUSE','$run_time','$AMDSTATS')";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rows = $dbhA->do($stmtA);
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}
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########## FIND vicidial_auto_calls record ##########
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$stmtA = "SELECT campaign_id,phone_code,phone_number,uniqueid,server_ip,status FROM vicidial_auto_calls where callerid='$callerid' order by auto_call_id desc limit 1;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArowsVAC=$sthA->rows;
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if ($AGILOG) {$agi_string = "$sthArowsVAC|$stmtA|"; &agi_output;}
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if ($sthArowsVAC > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$VD_campaign_id = $aryA[0];
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$VD_phone_code = $aryA[1];
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$VD_phone_number = $aryA[2];
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$VD_uniqueid = $aryA[3];
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$VD_server_ip = $aryA[4];
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$VD_status = $aryA[5];
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$sthA->finish();
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}
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if ( (length($CLIcampaign_id) > 1) && (length($VD_campaign_id) < 1) )
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{$VD_campaign_id = $CLIcampaign_id;}
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if ( (length($CLIphone_code) > 1) && (length($VD_phone_code) < 1) )
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{$VD_phone_code = $CLIphone_code;}
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if ( (length($CLIphone_number) > 1) && (length($VD_phone_number) < 1) )
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{$VD_phone_number = $CLIphone_number;}
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$amd_agent_route_options='';
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$AMDcontainer_entry='';
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$AMD_agent_send=0;
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$NOAUDIODATA_hangup_enabled=0;
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$VL_status_updates=1;
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$stmtA = "SELECT amd_agent_route_options,manual_vm_status_updates FROM vicidial_campaigns where campaign_id='$VD_campaign_id' limit 1;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($AGILOG) {$agi_string = "$sthArows|$stmtA|"; &agi_output;}
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$amd_agent_route_options = $aryA[0];
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$manual_vm_status_updates = $aryA[1];
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$sthA->finish();
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}
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if ( ($manual_vm_status_updates =~ /DISABLED/i) && ($calleridname =~ /^M|^Y|^DC/) )
|
|
{$VL_status_updates=0;}
|
|
|
|
if ($amd_agent_route_options =~ /ENABLED/i)
|
|
{
|
|
$stmtA = "SELECT container_entry FROM vicidial_settings_containers where container_id='AMD_AGENT_OPT_$VD_campaign_id' limit 1;";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArowsVSC=$sthA->rows;
|
|
if ($AGILOG) {$agi_string = "$sthArowsVSC|$stmtA|"; &agi_output;}
|
|
if ($sthArowsVSC > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$AMDcontainer_entry = $aryA[0];
|
|
$sthA->finish();
|
|
}
|
|
if (length($AMDcontainer_entry) > 3)
|
|
{
|
|
@AMDcontainer_lines = split(/\n/,$AMDcontainer_entry);
|
|
$c=0;
|
|
foreach(@AMDcontainer_lines)
|
|
{
|
|
$AMDcontainer_lines[$c] =~ s/;.*|\r|\t| //gi;
|
|
if ( (length($AMDcontainer_lines[$c]) > 3) && ($AMDcontainer_lines[$c] =~ /,/) )
|
|
{
|
|
@AMDline = split(/,/,$AMDcontainer_lines[$c]);
|
|
if ( ($AMDline[0] =~ /^$AMDSTATUS$/i) && ($AMDline[1] =~ /^$AMDRESPONSE$/i) )
|
|
{
|
|
$AMD_agent_send++;
|
|
if ($AGILOG) {$agi_string = "AMD Agent send MATCH: $c|$AMDline[0]($AMDSTATUS)|$AMDline[1]($AMDRESPONSE)|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($AMDcontainer_lines[$c] =~ /NOAUDIODATA-Hangup-ENABLED/)
|
|
{
|
|
$NOAUDIODATA_hangup_enabled++;
|
|
}
|
|
$c++;
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
##################################################################################
|
|
########## AMD says it's a person so exit and go on to transfer scripts ##########
|
|
if ( ( ($AMDSTATUS =~ /PERSON|HUMAN|NOTSURE|HANGUP/) && ($force_playback !~ /YES/) && (length($AMDcontainer_entry) < 4) ) || ( ($AMD_agent_send > 0) && (length($AMDcontainer_entry) > 3) ) )
|
|
{
|
|
if ($A)
|
|
{
|
|
if ($AGILOG) {$agi_string = " AMD exiting"; &agi_output;}
|
|
}
|
|
exit;
|
|
}
|
|
|
|
else
|
|
{
|
|
################################################################################
|
|
########## AMD says it's a machine so modify statuses and hangup call ##########
|
|
########## or play back a message on AMs ##########
|
|
|
|
$AGI->stream_file('sip-silence');
|
|
$AGI->stream_file('sip-silence');
|
|
|
|
if ($sthArowsVAC < 1)
|
|
{
|
|
########## FIND vicidial_log_extended record if no vicidial_auto_calls record found ##########
|
|
$stmtA = "SELECT uniqueid,server_ip FROM vicidial_log_extended where caller_code='$callerid' order by call_date desc limit 1;";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($AGILOG) {$agi_string = "$sthArows|$stmtA|"; &agi_output;}
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$VD_uniqueid = $aryA[0];
|
|
$VD_server_ip = $aryA[1];
|
|
$sthA->finish();
|
|
}
|
|
}
|
|
$VD_uniqueidSQL = '';
|
|
if (length($VD_uniqueid) > 1)
|
|
{
|
|
$EVD_uniqueid = $VD_uniqueid;
|
|
$EVD_uniqueid =~ s/\.\d+$//gi;
|
|
$VD_uniqueidSQL = " or (uniqueid LIKE \"$EVD_uniqueid%\")";
|
|
}
|
|
|
|
if ($AMDSTATUS !~ /CPD/)
|
|
{
|
|
########## UPDATE vicidial_list ##########
|
|
$stmtA = "UPDATE vicidial_list set status='AA' where lead_id = '$VD_lead_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
if ($VL_status_updates > 0)
|
|
{
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list update: |$affected_rows|$VD_lead_id"; &agi_output;}
|
|
}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list update DISABLED: |$calleridname|$VD_lead_id|$VL_status_updates|$manual_vm_status_updates|"; &agi_output;}
|
|
}
|
|
}
|
|
|
|
### find list_id for this lead
|
|
$stmtA = "SELECT list_id,called_count from vicidial_list where lead_id = '$VD_lead_id';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArowsL=$sthA->rows;
|
|
if ($sthArowsL > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$VD_list_id = $aryA[0];
|
|
$VD_called_count = $aryA[1];
|
|
}
|
|
$sthA->finish();
|
|
|
|
########## UPDATE vicidial_auto_calls entry ##########
|
|
$stmtA = "UPDATE vicidial_auto_calls set status='XFER' where callerid='$callerid' order by auto_call_id desc limit 1;";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAC record updated: |$affected_rows| |$VD_lead_id|$uniqueid|$callerid|$VD_status|$VD_server_ip"; &agi_output;}
|
|
|
|
########## FIND AND UPDATE vicidial_log ##########
|
|
$Euniqueid=$uniqueid;
|
|
$Euniqueid =~ s/\.\d+$//gi;
|
|
$stmtA = "SELECT start_epoch,uniqueid,called_count FROM vicidial_log where lead_id='$VD_lead_id' and ( (uniqueid LIKE \"$Euniqueid%\") $VD_uniqueidSQL ) order by call_date desc limit 10;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
$epc_countCUSTDATA=0;
|
|
$first_uniqueid='';
|
|
while ($sthArows > $epc_countCUSTDATA)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$VD_start_epoch = $aryA[0];
|
|
$uniqueid = $aryA[1];
|
|
$DB_called_count = $aryA[2];
|
|
if ($epc_countCUSTDATA < 1) {$first_uniqueid = $aryA[1];}
|
|
$epc_countCUSTDATA++;
|
|
}
|
|
$sthA->finish();
|
|
|
|
if ($epc_countCUSTDATA > 1)
|
|
{
|
|
$stmtA = "DELETE from vicidial_log where uniqueid='$first_uniqueid' and lead_id='$VD_lead_id' limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log duplicate delete: |$affected_rows|$uniqueid|$first_uniqueid|$VD_lead_id|$DB_called_count|"; &agi_output;}
|
|
}
|
|
|
|
if (!$epc_countCUSTDATA)
|
|
{
|
|
if ($AGILOG) {$agi_string = "no VDL record found: $uniqueid $calleridname $VD_lead_id $uniqueid"; &agi_output;}
|
|
$end_epoch = ($now_date_epoch + 3);
|
|
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed,length_in_sec,end_epoch,list_id,called_count) values('$uniqueid','$VD_lead_id','$VD_campaign_id','$now_date','$now_date_epoch','AA','$VD_phone_code','$VD_phone_number','VDAD','N','3','$end_epoch','$VD_list_id','$VD_called_count')";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
}
|
|
else
|
|
{
|
|
$VD_seconds = ($now_date_epoch - $VD_start_epoch);
|
|
$stmtA = "UPDATE vicidial_log set status='AA',end_epoch='$now_date_epoch',length_in_sec='$VD_seconds',list_id='$VD_list_id',called_count='$VD_called_count' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log update: |$affected_rows|$uniqueid|$DB_called_count|$VD_called_count|"; &agi_output;}
|
|
}
|
|
|
|
$selected_campaign='';
|
|
### Grab vmail forward message values from the database
|
|
$stmtA = "SELECT am_message_exten,amd_send_to_vmx,waitforsilence_options,survey_recording,campaign_rec_filename,cpd_amd_action,amd_inbound_group,amd_callmenu,cpd_unknown_action,campaign_id,am_message_wildcards,call_quota_lead_ranking,vmm_daily_limit,manual_vm_status_updates,recording_dtmf_muting FROM vicidial_campaigns where campaign_id = '$VD_campaign_id' limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$DB_am_message_exten = $aryA[0];
|
|
$DB_amd_send_to_vmx = $aryA[1];
|
|
$waitforsilence_options = $aryA[2];
|
|
$survey_recording = $aryA[3];
|
|
$campaign_rec_filename = $aryA[4];
|
|
$cpd_amd_action = $aryA[5];
|
|
$amd_inbound_group = $aryA[6];
|
|
$amd_callmenu = $aryA[7];
|
|
$cpd_unknown_action = $aryA[8];
|
|
$selected_campaign = $aryA[9];
|
|
$am_message_wildcards = $aryA[10];
|
|
$VD_call_quota_lead_ranking = $aryA[11];
|
|
$vmm_daily_limit = $aryA[12];
|
|
$manual_vm_status_updates = $aryA[13];
|
|
$recording_dtmf_muting = $aryA[14];
|
|
$sthA->finish();
|
|
}
|
|
else
|
|
{
|
|
$sthA->finish();
|
|
### Grab vmail forward message values from the database
|
|
$SQL_group_id=$VD_campaign_id; $SQL_group_id =~ s/_/\\_/gi;
|
|
$stmtA = "SELECT am_message_exten,amd_send_to_vmx,waitforsilence_options,survey_recording,campaign_rec_filename,cpd_amd_action,amd_inbound_group,amd_callmenu,cpd_unknown_action,campaign_id,am_message_wildcards,vmm_daily_limit,manual_vm_status_updates,recording_dtmf_muting FROM vicidial_campaigns where closer_campaigns LIKE \"% $SQL_group_id %\" order by active,campaign_id limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$DB_am_message_exten = $aryA[0];
|
|
$DB_amd_send_to_vmx = $aryA[1];
|
|
$waitforsilence_options = $aryA[2];
|
|
$survey_recording = $aryA[3];
|
|
$campaign_rec_filename = $aryA[4];
|
|
$cpd_amd_action = $aryA[5];
|
|
$amd_inbound_group = $aryA[6];
|
|
$amd_callmenu = $aryA[7];
|
|
$cpd_unknown_action = $aryA[8];
|
|
$selected_campaign = $aryA[9];
|
|
$am_message_wildcards = $aryA[10];
|
|
$VD_call_quota_lead_ranking = 'DISABLED';
|
|
$vmm_daily_limit = $aryA[12];
|
|
$manual_vm_status_updates = $aryA[13];
|
|
$recording_dtmf_muting = $aryA[14];
|
|
$sthA->finish();
|
|
if ($AGILOG) {$agi_string = "-- Inbound call, settings gathered from: |$selected_campaign|$DB_am_message_exten|$DB_amd_send_to_vmx|$waitforsilence_options"; &agi_output;}
|
|
}
|
|
else
|
|
{$sthA->finish();}
|
|
}
|
|
|
|
if ( ($manual_vm_status_updates =~ /DISABLED/i) && ($calleridname =~ /^M|^Y|^DC/) )
|
|
{$VL_status_updates=0;}
|
|
|
|
if ( ($SScall_quota_lead_ranking > 0) && ($VD_call_quota_lead_ranking !~ /^DISABLED$/i) )
|
|
{
|
|
$temp_status = 'AA';
|
|
&call_quota_logging;
|
|
}
|
|
|
|
$vmm_daily_count=0;
|
|
$vmm_daily_played=0;
|
|
if ($vmm_daily_limit > 0)
|
|
{
|
|
$stmtA = "SELECT vmm_count,vmm_played FROM vicidial_vmm_counts where lead_id = '$VD_lead_id' and call_date='$SQL_day';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$vmm_daily_count = $aryA[0];
|
|
$vmm_daily_played = $aryA[1];
|
|
$sthA->finish();
|
|
}
|
|
if ($AGILOG) {$agi_string = "VVMM counts: $vmm_daily_count|$vmm_daily_played|$VD_lead_id|$SQL_day|"; &agi_output;}
|
|
}
|
|
|
|
### if not a CPD message, log to the extended log
|
|
if ($AMDSTATUS !~ /CPD/)
|
|
{
|
|
$VLEcount=0;
|
|
$stmtA = "SELECT count(*) FROM vicidial_log_extended where uniqueid='$uniqueid';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$VLEcount = $aryA[0];
|
|
$sthA->finish();
|
|
}
|
|
if ($AGILOG) {$agi_string = "$VLEcount|$stmtA|"; &agi_output;}
|
|
|
|
if ($VLEcount < 1)
|
|
{
|
|
$stmtA = "INSERT INTO vicidial_log_extended set uniqueid='$uniqueid',server_ip='$VARserver_ip',call_date='$now_date',lead_id = '$VD_lead_id',caller_code='$callerid',custom_call_id='';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log_extended insert: |$affected_rows|\n|$stmtA|"; &agi_output;}
|
|
}
|
|
}
|
|
|
|
if ($survey_recording =~ /Y_WITH_AMD/)
|
|
{
|
|
$RLcount=0;
|
|
if ($AMDSTATUS =~ /CPD/)
|
|
{
|
|
$stmtA = "SELECT count(*) FROM recording_log where vicidial_id='$uniqueid' and lead_id='$VD_lead_id' and user='VDAD';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$RLcount = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
if ($AGILOG) {$agi_string = "$RLcount|$stmtA|"; &agi_output;}
|
|
}
|
|
if ($RLcount < 1)
|
|
{
|
|
# get date/time
|
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
|
$year = ($year + 1900);
|
|
$Tyear = ($year - 2000);
|
|
$mon++;
|
|
if ($mon < 10) {$mon = "0$mon";}
|
|
if ($mday < 10) {$mday = "0$mday";}
|
|
if ($hour < 10) {$hour = "0$hour";}
|
|
if ($min < 10) {$min = "0$min";}
|
|
if ($sec < 10) {$sec = "0$sec";}
|
|
|
|
$now_date_epoch = time();
|
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
|
$recdate = "$year$mon$mday-$hour$min$sec";
|
|
$tinydate = "$Tyear$mon$mday$hour$min$sec";
|
|
|
|
if ($campaign_rec_filename =~ /VENDORLEADCODE/)
|
|
{
|
|
$stmtA = "SELECT vendor_lead_code FROM vicidial_list where lead_id='$VD_lead_id';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$vendor_lead_code = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
}
|
|
|
|
$campaign_rec_filename =~ s/CAMPAIGN/$VD_campaign_id/gi;
|
|
$campaign_rec_filename =~ s/INGROUP/$VD_campaign_id/gi;
|
|
$campaign_rec_filename =~ s/CUSTPHONE/$VD_phone_number/gi;
|
|
$campaign_rec_filename =~ s/FULLDATE/$recdate/gi;
|
|
$campaign_rec_filename =~ s/TINYDATE/$tinydate/gi;
|
|
$campaign_rec_filename =~ s/EPOCH/$now_date_epoch/gi;
|
|
$campaign_rec_filename =~ s/AGENT/VDAD/gi;
|
|
$campaign_rec_filename =~ s/VENDORLEADCODE/$vendor_lead_code/gi;
|
|
$campaign_rec_filename =~ s/LEADID/$VD_lead_id/gi;
|
|
$campaign_rec_filename =~ s/CALLID/$callerid/gi;
|
|
$campaign_rec_filename =~ s/\"|\'//gi;
|
|
$campaign_rec_filename =~ s/ //gi;
|
|
|
|
%ast_ver_str = parse_asterisk_version($asterisk_version);
|
|
if (( $ast_ver_str{major} = 1 ) && ($ast_ver_str{minor} < 6))
|
|
{
|
|
$AGI->exec("Monitor wav|/var/spool/asterisk/monitor/MIX/AMD$campaign_rec_filename");
|
|
}
|
|
else
|
|
{
|
|
if ( ($ast_ver_str{major} > 20) || ($SSrecording_dtmf_muting > 0) )
|
|
{
|
|
# Deprecation of "Monitor" application after Asterisk 20
|
|
$AGI->exec("MixMonitor",",r($PATHmonitor/MIX/AMD$campaign_rec_filename-in.wav)t($PATHmonitor/MIX/AMD$campaign_rec_filename-out.wav)");
|
|
}
|
|
else
|
|
{
|
|
$AGI->exec("Monitor","wav,/var/spool/asterisk/monitor/MIX/AMD$campaign_rec_filename");
|
|
}
|
|
}
|
|
|
|
### insert record into recording_log table ###
|
|
$stmtA = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,length_in_sec,filename,lead_id,user,location,vicidial_id) values('$channel','$VARserver_ip','$VD_phone_number','$now_date','$now_date_epoch','0','AMD$campaign_rec_filename','$VD_lead_id','VDAD','AMD$campaign_rec_filename','$uniqueid');";
|
|
$SRaffected_rows = $dbhA->do($stmtA);
|
|
|
|
$stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;";
|
|
$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$recording_id = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
|
|
if ( ($SSrecording_dtmf_detection > 0) && ($SSrecording_dtmf_muting > 0) )
|
|
{
|
|
if ($SSrecording_dtmf_muting > 1)
|
|
{
|
|
$recording_dtmf_muting = $SSrecording_dtmf_muting;
|
|
}
|
|
}
|
|
|
|
### insert record into recording_live table ###
|
|
$stmtD = "INSERT INTO recording_live (recording_id,recording_type,server_ip,start_time,channel,filename,lead_id,user,dtmf_muting_end_time,recording_status,dtmf_muting_seconds) values('$recording_id','MONO_LEGACY_AMD','$VARserver_ip','$now_date','$channel','AMD$campaign_rec_filename','$VD_lead_id','VDAD','2020-12-31 23:59:59','STARTED','$recording_dtmf_muting');";
|
|
$rLIVEaffected_rows = $dbhA->do($stmtD);
|
|
|
|
if ($AGILOG) {$agi_string = "-- AMD RECORDING STARTED : |$SRaffected_rows|$rLIVEaffected_rows|$recording_id|AMD$campaign_rec_filename|$stmtA|"; &agi_output;}
|
|
}
|
|
}
|
|
|
|
### check for list_id override
|
|
if (length($VD_list_id) > 0)
|
|
{
|
|
$am_message_exten_override='';
|
|
### gather list_id overrides
|
|
$stmtA = "SELECT am_message_exten_override FROM vicidial_lists where list_id='$VD_list_id';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArowsL=$sthA->rows;
|
|
if ($sthArowsL > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$am_message_exten_override = $aryA[0];
|
|
if ($AGILOG) {$agi_string = "-- AMD Check for List Override: |$DB_am_message_exten|$am_message_exten_override|$VD_list_id|"; &agi_output;}
|
|
if (length($am_message_exten_override) > 0)
|
|
{$DB_am_message_exten = $am_message_exten_override;}
|
|
}
|
|
$sthA->finish();
|
|
}
|
|
|
|
### Check for agent-selected message override
|
|
$stmtA = "SELECT vm_message,user FROM vicidial_agent_vmm_overrides where caller_code='$callerid' order by call_date desc limit 1;";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArowsL=$sthA->rows;
|
|
if ($sthArowsL > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
if ($AGILOG) {$agi_string = "-- AMD user override: |$aryA[0]|$aryA[1]|$DB_am_message_exten|$am_message_exten_override|"; &agi_output;}
|
|
$am_message_exten_override = $aryA[0];
|
|
if (length($am_message_exten_override) > 0)
|
|
{$DB_am_message_exten = $am_message_exten_override;}
|
|
}
|
|
$sthA->finish();
|
|
|
|
if ($AGILOG) {$agi_string = "-- AMD campaign values: |$VD_campaign_id|$DB_am_message_exten|$DB_amd_send_to_vmx|$vmm_daily_limit|"; &agi_output;}
|
|
|
|
### if campaign daily limit is set and the number of logged times today has been reached, then hangup call
|
|
if ( ($vmm_daily_limit > 0) && ($vmm_daily_count >= $vmm_daily_limit) )
|
|
{
|
|
if ($AGILOG) {$agi_string = "-- AMD VMM Limit Reached, exiting: ($vmm_daily_count >= $vmm_daily_limit) $callerid ($vmm_daily_played)"; &agi_output;}
|
|
$dbhA->disconnect();
|
|
|
|
if ( defined $AMDMINLEN) { amd_end_sleep($AMDMINLEN, $now_date_epoch); }
|
|
|
|
$AGI->hangup($channel);
|
|
|
|
exit;
|
|
}
|
|
|
|
if ( ($AMDRESPONSE =~ /^NOAUDIODATA/) && ($NOAUDIODATA_hangup_enabled > 0) )
|
|
{
|
|
### No audio, let's update lead, log and hangup.
|
|
$stmtA = "UPDATE vicidial_log set status='ADAIR' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log ADAIR update: |$affected_rows|$uniqueid|"; &agi_output;}
|
|
|
|
$stmtA = "UPDATE vicidial_list set status='ADAIR' where lead_id='$VD_lead_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
if ($VL_status_updates > 0)
|
|
{
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list ADAIR update: |$affected_rows|$uniqueid"; &agi_output;}
|
|
}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list ADAIR update DISABLED: |$calleridname|$uniqueid|$VL_status_updates|$manual_vm_status_updates|"; &agi_output;}
|
|
}
|
|
|
|
$dbhA->disconnect();
|
|
|
|
if ( defined $AMDMINLEN) { amd_end_sleep($AMDMINLEN, $now_date_epoch); }
|
|
|
|
$AGI->hangup($channel);
|
|
|
|
exit;
|
|
}
|
|
|
|
if ( ( ($DB_amd_send_to_vmx =~ /Y/) || ($force_playback =~ /YES/) ) && (length($DB_am_message_exten) > 0) )
|
|
{
|
|
$msg_status='AM';
|
|
if ($AMDCAUSE =~ /^Unknown|\?\?\?/i)
|
|
{$msg_status='UNKAM';}
|
|
|
|
$stmtA = "UPDATE vicidial_log set status='$msg_status' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log AM update: |$affected_rows|$uniqueid|"; &agi_output;}
|
|
|
|
$stmtA = "UPDATE vicidial_list set status='$msg_status' where lead_id='$VD_lead_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
if ($VL_status_updates > 0)
|
|
{
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list AM update: |$affected_rows|$uniqueid"; &agi_output;}
|
|
}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list AM update DISABLED: |$calleridname|$uniqueid|$VL_status_updates|$manual_vm_status_updates|"; &agi_output;}
|
|
}
|
|
|
|
$stmtA = "INSERT IGNORE INTO vicidial_vmm_counts set vmm_count='1', lead_id='$VD_lead_id', call_date='$SQL_day' ON DUPLICATE KEY UPDATE vmm_count=(vmm_count + 1);";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VVMM vicidial_vmm_counts update: |$affected_rows|$VD_lead_id|$SQL_day|"; &agi_output;}
|
|
|
|
if ( ($SScall_quota_lead_ranking > 0) && ($VD_call_quota_lead_ranking !~ /^DISABLED$/i) )
|
|
{
|
|
$stmtA = "UPDATE vicidial_lead_call_quota_counts set status='$msg_status' where lead_id='$VD_lead_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_lead_call_quota_counts AM update: |$affected_rows|$uniqueid|"; &agi_output;}
|
|
}
|
|
|
|
##### BEGIN Check if prompt uses TTS, STC, LTT,DYN or FHG. If so, create TTS and set the filename to the generated prompt #####
|
|
if ($DB_am_message_exten =~ /^TTS|^STC|^LTT|^DYN|^FHG/)
|
|
{
|
|
$useTTS=0;
|
|
$useSTC=0;
|
|
$useLTT=0;
|
|
$useFHG=0;
|
|
# Cepstral Text-To-Speech, vicidial_tts_prompts
|
|
if ($DB_am_message_exten =~ /^TTS/)
|
|
{
|
|
$useTTS++;
|
|
$TTS_filename = $DB_am_message_exten;
|
|
$TTS_filename =~s/^TTS//gi;
|
|
$TTS_filename =~s/\|.*//gi;
|
|
}
|
|
# Settings Container entry, vicidial_settings_containers
|
|
elsif ($DB_am_message_exten =~ /^STC/)
|
|
{
|
|
$useSTC++;
|
|
$TTS_filename = $DB_am_message_exten;
|
|
$TTS_filename =~s/^STC//gi;
|
|
$TTS_filename =~s/\|.*//gi;
|
|
}
|
|
# Lead Temp Table entry, vicidial_lead_messages
|
|
elsif ($DB_am_message_exten =~ /^LTT/)
|
|
{
|
|
$useLTT++;
|
|
$TTS_filename = $DB_am_message_exten;
|
|
$TTS_filename =~s/^LTT//gi;
|
|
$TTS_filename =~s/\|.*//gi;
|
|
}
|
|
# File-HTTP-get entry
|
|
elsif ($DB_am_message_exten =~ /^FHGhttp/)
|
|
{
|
|
$useFHG++;
|
|
$TTS_filename = $DB_am_message_exten;
|
|
$TTS_filename =~ s/^FHG//gi;
|
|
$TTS_filename =~ s/;|\||\\//gi;
|
|
$TTS_filename =~ s/http\/\//http:\/\//gi;
|
|
$TTS_filename =~ s/https\/\//https:\/\//gi;
|
|
$TTS_text = $TTS_filename;
|
|
}
|
|
# dynamic filename lookup
|
|
else
|
|
{
|
|
$TTS_filename = $DB_am_message_exten;
|
|
$TTS_filename =~s/^DYN//gi;
|
|
$TTS_text = $TTS_filename;
|
|
}
|
|
|
|
if ($AGILOG) {$agi_string = "-- TTS : |$useTTS|$useSTC|$useLTT|$useFHG|$TTS_filename|"; &agi_output;}
|
|
|
|
$stmtA = "SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner FROM vicidial_list where lead_id='$VD_lead_id';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$TTS_lead_id = $aryA[0];
|
|
$TTS_entry_date = $aryA[1];
|
|
$TTS_modify_date = $aryA[2];
|
|
$TTS_status = $aryA[3];
|
|
$TTS_user = $aryA[4];
|
|
$TTS_vendor_lead_code = $aryA[5];
|
|
$TTS_source_id = $aryA[6];
|
|
$TTS_list_id = $aryA[7];
|
|
$TTS_phone_number = $aryA[8];
|
|
$TTS_title = $aryA[9];
|
|
$TTS_first_name = $aryA[10];
|
|
$TTS_middle_initial = $aryA[11];
|
|
$TTS_last_name = $aryA[12];
|
|
$TTS_address1 = $aryA[13];
|
|
$TTS_address2 = $aryA[14];
|
|
$TTS_address3 = $aryA[15];
|
|
$TTS_city = $aryA[16];
|
|
$TTS_state = $aryA[17];
|
|
$TTS_province = $aryA[18];
|
|
$TTS_postal_code = $aryA[19];
|
|
$TTS_country_code = $aryA[20];
|
|
$TTS_gender = $aryA[21];
|
|
$TTS_date_of_birth = $aryA[22];
|
|
$TTS_alt_phone = $aryA[23];
|
|
$TTS_email = $aryA[24];
|
|
$TTS_security_phrase = $aryA[25];
|
|
$TTS_comments = $aryA[26];
|
|
$TTS_called_count = $aryA[27];
|
|
$TTS_last_local_call_time = $aryA[28];
|
|
$TTS_rank = $aryA[29];
|
|
$TTS_owner = $aryA[30];
|
|
}
|
|
$sthA->finish();
|
|
|
|
if ($useTTS > 0)
|
|
{
|
|
$TTS_voice = 'Allison-8kHz';
|
|
$TTS_text = $TTS_filename;
|
|
$stmtA = "SELECT tts_text,tts_voice FROM vicidial_tts_prompts where tts_id='$TTS_filename';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$TTS_voice = $aryA[1];
|
|
$TTS_text = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
}
|
|
if ($useSTC > 0)
|
|
{
|
|
$TTS_text = $TTS_filename;
|
|
$stmtA = "SELECT container_entry FROM vicidial_settings_containers where container_id='$TTS_filename';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$TTS_text = $aryA[0];
|
|
$TTS_text =~s/^DYN//gi;
|
|
}
|
|
$sthA->finish();
|
|
}
|
|
if ($useLTT > 0)
|
|
{
|
|
$TTS_text = $TTS_filename;
|
|
$stmtA = "SELECT message_entry,call_date FROM vicidial_lead_messages where lead_id='$VD_lead_id' order by call_date desc limit 1;";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$TTS_text = $aryA[0];
|
|
$TTS_call_date = $aryA[1];
|
|
}
|
|
$sthA->finish();
|
|
|
|
if ($sthArows > 0)
|
|
{
|
|
$stmtA = "UPDATE vicidial_lead_messages SET played=(played+1) where lead_id='$VD_lead_id' and call_date='$TTS_call_date' limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VLM vicidial_lead_messages update: |$affected_rows|$stmtA|"; &agi_output;}
|
|
}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "ERROR: VLM no vicidial_lead_messages record found: |$useLTT|$TTS_filename|$VD_lead_id|$callerid|"; &agi_output;}
|
|
|
|
$dbhA->disconnect();
|
|
|
|
if ( defined $AMDMINLEN) { amd_end_sleep($AMDMINLEN, $now_date_epoch); }
|
|
|
|
$AGI->hangup($channel);
|
|
|
|
exit;
|
|
}
|
|
}
|
|
|
|
### BEGIN replace variables with record values ###
|
|
$TTS_text =~ s/--A--lead_id--B--/$TTS_lead_id/gi;
|
|
$TTS_text =~ s/--A--entry_date--B--/$TTS_entry_date/gi;
|
|
$TTS_text =~ s/--A--modify_date--B--/$TTS_modify_date/gi;
|
|
$TTS_text =~ s/--A--status--B--/$TTS_status/gi;
|
|
$TTS_text =~ s/--A--user--B--/$TTS_user/gi;
|
|
$TTS_text =~ s/--A--vendor_lead_code--B--/$TTS_vendor_lead_code/gi;
|
|
$TTS_text =~ s/--A--source_id--B--/$TTS_source_id/gi;
|
|
$TTS_text =~ s/--A--list_id--B--/$TTS_list_id/gi;
|
|
$TTS_text =~ s/--A--phone_number--B--/$TTS_phone_number/gi;
|
|
$TTS_text =~ s/--A--title--B--/$TTS_title/gi;
|
|
$TTS_text =~ s/--A--first_name--B--/$TTS_first_name/gi;
|
|
$TTS_text =~ s/--A--middle_initial--B--/$TTS_middle_initial/gi;
|
|
$TTS_text =~ s/--A--last_name--B--/$TTS_last_name/gi;
|
|
$TTS_text =~ s/--A--address1--B--/$TTS_address1/gi;
|
|
$TTS_text =~ s/--A--address2--B--/$TTS_address2/gi;
|
|
$TTS_text =~ s/--A--address3--B--/$TTS_address3/gi;
|
|
$TTS_text =~ s/--A--city--B--/$TTS_city/gi;
|
|
$TTS_text =~ s/--A--state--B--/$TTS_state/gi;
|
|
$TTS_text =~ s/--A--province--B--/$TTS_province/gi;
|
|
$TTS_text =~ s/--A--postal_code--B--/$TTS_postal_code/gi;
|
|
$TTS_text =~ s/--A--country_code--B--/$TTS_country_code/gi;
|
|
$TTS_text =~ s/--A--gender--B--/$TTS_gender/gi;
|
|
$TTS_text =~ s/--A--date_of_birth--B--/$TTS_date_of_birth/gi;
|
|
$TTS_text =~ s/--A--alt_phone--B--/$TTS_alt_phone/gi;
|
|
$TTS_text =~ s/--A--email--B--/$TTS_email/gi;
|
|
$TTS_text =~ s/--A--security_phrase--B--/$TTS_security_phrase/gi;
|
|
$TTS_text =~ s/--A--comments--B--/$TTS_comments/gi;
|
|
$TTS_text =~ s/--A--called_count--B--/$TTS_called_count/gi;
|
|
$TTS_text =~ s/--A--last_local_call_time--B--/$TTS_last_local_call_time/gi;
|
|
$TTS_text =~ s/--A--rank--B--/$TTS_rank/gi;
|
|
$TTS_text =~ s/--A--owner--B--/$TTS_owner/gi;
|
|
$TTS_text =~ s/--A--campaign_id--B--/$VD_campaign_id/gi;
|
|
$TTS_text =~ s/--A--ingroup--B--/$VD_campaign_id/gi;
|
|
$TTS_text =~ s/--A--group--B--/$VD_campaign_id/gi;
|
|
### END replace variables with record values ###
|
|
|
|
### BEGIN download FHG web file for playback ###
|
|
if ($useFHG > 0)
|
|
{
|
|
# Request URL as '$TTS_text'
|
|
$parse_url = $TTS_text;
|
|
|
|
### insert a new url log entry
|
|
$SQL_log = "$parse_url";
|
|
$SQL_log =~ s/;|\||\\//gi;
|
|
$stmtA = "INSERT INTO vicidial_url_log SET uniqueid='$uniqueid',url_date=NOW(),url_type='amd_fhg',url='$SQL_log',url_response='';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
$stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;";
|
|
$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$url_id = $aryA[0];
|
|
}
|
|
$sthA->finish();
|
|
|
|
$url = $parse_url;
|
|
$url =~ s/'/\\'/gi;
|
|
$url =~ s/"/\\"/gi;
|
|
|
|
$temp_OUTPUT_file = $PATHsounds . "/tts/FHG$US$TTS_lead_id$US$now_date_epoch";
|
|
$temp_OUTPUT_fileWAV = $temp_OUTPUT_file . ".wav";
|
|
|
|
my $secW = time();
|
|
|
|
# disconnect from the database to free up the DB connection
|
|
$dbhA->disconnect();
|
|
|
|
### find wget binary
|
|
$wgetbin = '';
|
|
if ( -e ('/bin/wget')) {$wgetbin = '/bin/wget';}
|
|
else
|
|
{
|
|
if ( -e ('/usr/bin/wget')) {$wgetbin = '/usr/bin/wget';}
|
|
else
|
|
{
|
|
if ( -e ('/usr/local/bin/wget')) {$wgetbin = '/usr/local/bin/wget';}
|
|
else
|
|
{
|
|
print "Can't find wget binary! Exiting...\n";
|
|
exit;
|
|
}
|
|
}
|
|
}
|
|
|
|
# request the web URL
|
|
`$wgetbin --no-check-certificate --output-document=$temp_OUTPUT_fileWAV --output-file=/tmp/ASUBtmpF$US$url_id$US$now_date_epoch $url `;
|
|
|
|
# reconnect to the database to log response and response time
|
|
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
|
or die "Couldn't connect to database: " . DBI->errstr;
|
|
|
|
if ($DB) {print "$function|$wgetbin --no-check-certificate --output-document=$temp_OUTPUT_file --output-file=/tmp/ASUBtmpF$US$url_id$US$now_date_epoch $url|";}
|
|
|
|
my $secY = time();
|
|
my $response_sec = ($secY - $secW);
|
|
|
|
$FILEsizeFHG = (-s "$temp_OUTPUT_fileWAV");
|
|
|
|
open(Wfile, "/tmp/ASUBtmpF$US$url_id$US$now_date_epoch") || die "can't open /tmp/ASUBtmpF$US$url_id$US$now_date_epoch: $!\n";
|
|
@Wfile = <Wfile>;
|
|
close(Wfile);
|
|
$i=0;
|
|
$Wfileline_cat='';
|
|
foreach(@Wfile)
|
|
{
|
|
$Wfileline = $Wfile[$i];
|
|
$Wfileline =~ s/\n|\r/!/gi;
|
|
$Wfileline =~ s/ |\t|\'|\`//gi;
|
|
$Wfileline_cat .= "$Wfileline";
|
|
$i++;
|
|
}
|
|
if (length($Wfileline_cat)<1)
|
|
{$Wfileline_cat='<HEADER EMPTY>';}
|
|
|
|
|
|
### update url log entry
|
|
$stmtA = "UPDATE vicidial_url_log SET url_response='$FILEsizeFHG|$temp_OUTPUT_fileWAV|$Wfileline_cat',response_sec='$response_sec' where url_log_id='$url_id';";
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($DB) {print "$affected_rows|$stmtA\n";}
|
|
|
|
$TTS_text = $temp_OUTPUT_file;
|
|
|
|
if ($AGILOG) {$agi_string = "FHG: File downloaded($FILEsizeFHG bytes, $response_sec seconds) |$TTS_text|"; &agi_output;}
|
|
|
|
sleep(1);
|
|
}
|
|
### END download FHG web file for playback ###
|
|
|
|
if ($useTTS > 0)
|
|
{
|
|
### BEGIN check for --C-- and --D-- tags for static file replacement
|
|
if ( ($TTS_text =~ /--C--/) || ($TTS_text =~ /--D--/) )
|
|
{
|
|
$Cdash='--C--';
|
|
$Ddash='--D--';
|
|
@static_check = split(/--C--/,$TTS_text);
|
|
$sc=0;
|
|
$sr=0;
|
|
foreach(@static_check)
|
|
{
|
|
if ($sc > 0)
|
|
{
|
|
$static_check[$sc] =~ s/--D-.*//gi;
|
|
$static_check_lc = lc($static_check[$sc]);
|
|
print STDERR " Checking For Static Replacement: $static_check[$sc]|$static_check_lc$wav\n";
|
|
$static_found=0;
|
|
if (-e "/var/lib/asterisk/sounds/tts_static/$static_check_lc$wav")
|
|
{
|
|
$CDstatic = "<audio src='/var/lib/asterisk/sounds/tts_static/$static_check_lc$wav' /> ";
|
|
$static_found++;
|
|
}
|
|
else
|
|
{
|
|
if (-e "/var/lib/asterisk/sounds/$static_check_lc$wav")
|
|
{
|
|
$CDstatic = "<audio src='/var/lib/asterisk/sounds/$static_check_lc$wav' /> ";
|
|
$static_found++;
|
|
}
|
|
else
|
|
{
|
|
$firsttwo = substr($static_check_lc, 0, 2);
|
|
if (-e "/var/lib/asterisk/sounds/tts_static/$firsttwo/$static_check_lc$wav")
|
|
{
|
|
$CDstatic = "<audio src='/var/lib/asterisk/sounds/tts_static/$firsttwo/$static_check_lc$wav' /> ";
|
|
$static_found++;
|
|
}
|
|
}
|
|
}
|
|
if ($static_found > 0)
|
|
{
|
|
$CDmatch = "$Cdash$static_check[$sc]$Ddash";
|
|
$TTS_text =~ s/$CDmatch/$CDstatic/gi;
|
|
print STDERR " Static Replacement Found: $CDmatch|$CDstatic\n";
|
|
$sr++;
|
|
}
|
|
}
|
|
$sc++;
|
|
}
|
|
$TTS_text =~ s/--C--|--D--//gi;
|
|
print STDERR "\nStatic Replacements Found: $sc|$sr\n";
|
|
}
|
|
### END check for --C-- and --D-- tags for static file replacement
|
|
|
|
### filter input for CLI-safe characters
|
|
$TTS_text =~ s/[^,\.\<\>\'\/\=\_\-\: 0-9a-zA-Z]//gi;
|
|
$TTS_textRAW = $TTS_text;
|
|
$TTS_text =~ s/ /\\ /gi;
|
|
$TTS_text =~ s/\./\\./gi;
|
|
$TTS_text =~ s/\=/\\=/gi;
|
|
$TTS_text =~ s/\</\\</gi;
|
|
$TTS_text =~ s/\>/\\>/gi;
|
|
$TTS_text =~ s/\//\\\//gi;
|
|
$TTS_text =~ s/\'/\\'/gi;
|
|
# $voice = 'Allison-8kHz'; # override the voice to Allison-8k
|
|
print STDERR "\nGenerating: $TTS_text - $TTS_voice\n";
|
|
|
|
### send command to generate cepstral TTS audio file
|
|
`$PATHagi/cepstral_generate.pl --debug --voice=$TTS_voice --dialog=$TTS_text >> $CEPLOGfile `;
|
|
|
|
use Digest::MD5 qw(md5_hex);
|
|
|
|
$enc = md5_hex("$TTS_textRAW-$TTS_voice"); # the hash
|
|
$enc_ftl = substr($enc, 0, 2); # first letter of hash
|
|
$TTS_filename_path = $PATHsounds . "/tts/" . $enc_ftl . "/tts-" . $enc;
|
|
}
|
|
else
|
|
{$TTS_filename_path = $TTS_text;}
|
|
print STDERR "\nfilename: $TTS_filename_path\n";
|
|
|
|
$DB_am_message_exten = $TTS_filename_path;
|
|
}
|
|
##### END Check if prompt uses TTS, if so, create TTS and set the filename to the generated prompt #####
|
|
|
|
|
|
|
|
### BEGIN am message wildcards ###
|
|
if ($am_message_wildcards =~ /Y/)
|
|
{
|
|
$stmtA = "SELECT count(*) FROM vicidial_amm_multi where campaign_id='$selected_campaign' and active='Y';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArowsW=$sthA->rows;
|
|
$sthA->finish();
|
|
if ($sthArowsW > 0)
|
|
{
|
|
$stmtA = "SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner FROM vicidial_list where lead_id='$VD_lead_id';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$AMM_lead_id = $aryA[0];
|
|
$AMM_entry_date = $aryA[1];
|
|
$AMM_modify_date = $aryA[2];
|
|
$AMM_status = $aryA[3];
|
|
$AMM_user = $aryA[4];
|
|
$AMM_vendor_lead_code = $aryA[5];
|
|
$AMM_source_id = $aryA[6];
|
|
$AMM_list_id = $aryA[7];
|
|
$AMM_phone_number = $aryA[8];
|
|
$AMM_title = $aryA[9];
|
|
$AMM_first_name = $aryA[10];
|
|
$AMM_middle_initial = $aryA[11];
|
|
$AMM_last_name = $aryA[12];
|
|
$AMM_address1 = $aryA[13];
|
|
$AMM_address2 = $aryA[14];
|
|
$AMM_address3 = $aryA[15];
|
|
$AMM_city = $aryA[16];
|
|
$AMM_state = $aryA[17];
|
|
$AMM_province = $aryA[18];
|
|
$AMM_postal_code = $aryA[19];
|
|
$AMM_country_code = $aryA[20];
|
|
$AMM_gender = $aryA[21];
|
|
$AMM_date_of_birth = $aryA[22];
|
|
$AMM_alt_phone = $aryA[23];
|
|
$AMM_email = $aryA[24];
|
|
$AMM_security_phrase = $aryA[25];
|
|
$AMM_comments = $aryA[26];
|
|
$AMM_called_count = $aryA[27];
|
|
$AMM_last_local_call_time = $aryA[28];
|
|
$AMM_rank = $aryA[29];
|
|
$AMM_owner = $aryA[30];
|
|
}
|
|
$sthA->finish();
|
|
|
|
$stmtA = "SELECT amm_field,amm_rank,amm_wildcard,amm_filename FROM vicidial_amm_multi where campaign_id='$selected_campaign' and active='Y' order by amm_rank,amm_field;";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArowsA=$sthA->rows;
|
|
$w=0;
|
|
$amm_filename_match='';
|
|
while ( ($sthArowsA > $w) && (length($amm_filename_match) < 1) )
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$amm_field = $aryA[0];
|
|
$amm_rank = $aryA[1];
|
|
$amm_wildcard = $aryA[2];
|
|
$amm_filename = $aryA[3];
|
|
|
|
if ( (length($amm_wildcard)>0) && (length($amm_wildcard)>0) && (length($amm_filename)>0) )
|
|
{
|
|
if ($amm_field =~ /vendor_lead_code/)
|
|
{
|
|
if ($AMM_vendor_lead_code =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM vendor_lead_code Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_vendor_lead_code)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /source_id/)
|
|
{
|
|
if ($AMM_source_id =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM source_id Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_source_id)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /list_id/)
|
|
{
|
|
if ($AMM_list_id =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM list_id Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_list_id)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /phone_number/)
|
|
{
|
|
if ($AMM_phone_number =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM phone_number Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_phone_number)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /title/)
|
|
{
|
|
if ($AMM_title =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM title Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_title)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /first_name/)
|
|
{
|
|
if ($AMM_first_name =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM first_name Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_first_name)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /middle_initial/)
|
|
{
|
|
if ($AMM_middle_initial =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM middle_initial Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_middle_initial)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /last_name/)
|
|
{
|
|
if ($AMM_last_name =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM last_name Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_last_name)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /address1/)
|
|
{
|
|
if ($AMM_address1 =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM address1 Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_address1)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /address2/)
|
|
{
|
|
if ($AMM_address2 =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM address2 Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_address2)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /address3/)
|
|
{
|
|
if ($AMM_address3 =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM address3 Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_address3)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /city/)
|
|
{
|
|
if ($AMM_city =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM city Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_city)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /state/)
|
|
{
|
|
if ($AMM_state =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM state Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_state)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /province/)
|
|
{
|
|
if ($AMM_province =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM province Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_province)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /postal_code/)
|
|
{
|
|
if ($AMM_postal_code =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM postal_code Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_postal_code)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /country_code/)
|
|
{
|
|
if ($AMM_country_code =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM country_code Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_country_code)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /gender/)
|
|
{
|
|
if ($AMM_gender =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM gender Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_gender)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /date_of_birth/)
|
|
{
|
|
if ($AMM_date_of_birth =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM date_of_birth Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_date_of_birth)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /alt_phone/)
|
|
{
|
|
if ($AMM_alt_phone =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM alt_phone Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_alt_phone)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /email/)
|
|
{
|
|
if ($AMM_email =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM email Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_email)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /security_phrase/)
|
|
{
|
|
if ($AMM_security_phrase =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM security_phrase Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_security_phrase)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /comments/)
|
|
{
|
|
if ($AMM_comments =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM comments Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_comments)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /rank/)
|
|
{
|
|
if ($AMM_rank =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM rank Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_rank)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /owner/)
|
|
{
|
|
if ($AMM_owner =~ /$amm_wildcard/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM owner Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_owner)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
if ($amm_field =~ /called_count/)
|
|
{
|
|
if ($AMM_called_count =~ /^$amm_wildcard$/i)
|
|
{
|
|
$amm_filename_match = $amm_filename;
|
|
if ($AGILOG) {$agi_string = "AMM called_count Match Found: |$amm_field|$amm_rank|$amm_wildcard($AMM_owner)|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
|
|
if (length($amm_filename_match) > 0)
|
|
{$DB_am_message_exten = $amm_filename_match;}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "no AMM match: |$amm_field|$amm_rank|$amm_wildcard|$amm_filename|"; &agi_output;}
|
|
}
|
|
}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "AMM entry invalid: |$amm_field|$amm_rank|$amm_wildcard|$amm_filename|"; &agi_output;}
|
|
}
|
|
$w++;
|
|
}
|
|
$sthA->finish();
|
|
}
|
|
}
|
|
### END am message wildcards ###
|
|
|
|
|
|
### run waitforsilence if enabled
|
|
if ($AMDCAUSE !~ /^Unknown|\?\?\?/i)
|
|
{
|
|
if ( (length($waitforsilence_options) > 0) && ($waitforsilence_options !~ /NONE|X/i) )
|
|
{
|
|
if ($AGILOG) {$agi_string = "WaitForSilence launched: |$waitforsilence_options|"; &agi_output;}
|
|
$AGI->exec("WaitForSilence","$waitforsilence_options");
|
|
}
|
|
if ($waitforsilence_options =~ /X/i)
|
|
{
|
|
$waitforsilence_seconds = $waitforsilence_options;
|
|
$waitforsilence_seconds =~ s/\D//gi;
|
|
if (length($waitforsilence_seconds) < 1)
|
|
{$waitforsilence_seconds = '1';}
|
|
if ($waitforsilence_seconds > 20)
|
|
{$waitforsilence_seconds = '20';}
|
|
if ($AGILOG) {$agi_string = "Wait time seconds in WaitForSilence field: |$waitforsilence_seconds|$waitforsilence_options|"; &agi_output;}
|
|
sleep($waitforsilence_seconds);
|
|
}
|
|
}
|
|
|
|
### if call menu or in-group method
|
|
if ( ($AMDCAUSE =~ /^Unknown|\?\?\?/i) && ($cpd_unknown_action =~ /CALLMENU|INGROUP/) )
|
|
{
|
|
$DROPexten='';
|
|
if ($cpd_unknown_action =~ /CALLMENU/)
|
|
{
|
|
$DROPexten = 's';
|
|
$ext_context = $amd_callmenu;
|
|
}
|
|
if ($cpd_unknown_action =~ /INGROUP/)
|
|
{ # 90009*CL_uk3survy_*8301*10000123*universal*7275551212*1234*"
|
|
$S='*';
|
|
$fronter='VDAMD';
|
|
$DROPexten = "90009*$amd_inbound_group$S$S$VD_lead_id$S$S$VD_phone_number$S$fronter$S";
|
|
}
|
|
if (length($DROPexten)>0)
|
|
{
|
|
$stmtA = "UPDATE vicidial_log set status='UNKXFR' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log UNKXFR update: |$affected_rows|$uniqueid|"; &agi_output;}
|
|
|
|
$stmtA = "UPDATE vicidial_list set status='UNKXFR' where lead_id='$VD_lead_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
if ($VL_status_updates > 0)
|
|
{
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list UNKXFR update: |$affected_rows|$uniqueid"; &agi_output;}
|
|
}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list UNKXFR update DISABLED: |$calleridname|$uniqueid|$VL_status_updates|$manual_vm_status_updates|"; &agi_output;}
|
|
}
|
|
|
|
if ( ($SScall_quota_lead_ranking > 0) && ($VD_call_quota_lead_ranking !~ /^DISABLED$/i) )
|
|
{
|
|
$stmtA = "UPDATE vicidial_lead_call_quota_counts set status='UNKXFR' where lead_id='$VD_lead_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_lead_call_quota_counts UNKXFR update: |$affected_rows|$uniqueid|"; &agi_output;}
|
|
}
|
|
|
|
$AGI->stream_file('sip-silence');
|
|
$AGI->stream_file('sip-silence');
|
|
$AGI->stream_file('sip-silence');
|
|
$AGI->stream_file('sip-silence');
|
|
|
|
if ($AGILOG) {$agi_string = "exiting the VD_AMD app CPD Unknown, transferring call to $DROPexten:$ext_context"; &agi_output;}
|
|
print "SET CONTEXT $ext_context\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET EXTENSION $DROPexten\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET PRIORITY 1\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
|
|
exit;
|
|
}
|
|
}
|
|
|
|
if ( ($AMDCAUSE !~ /^Unknown|\?\?\?/i) && ($cpd_amd_action =~ /CALLMENU|INGROUP/) )
|
|
{
|
|
$DROPexten='';
|
|
if ($cpd_amd_action =~ /CALLMENU/)
|
|
{
|
|
$DROPexten = 's';
|
|
$ext_context = $amd_callmenu;
|
|
}
|
|
if ($cpd_amd_action =~ /INGROUP/)
|
|
{ # 90009*CL_uk3survy_*8301*10000123*universal*7275551212*1234*"
|
|
$S='*';
|
|
$fronter='VDAMD';
|
|
$DROPexten = "90009*$amd_inbound_group$S$S$VD_lead_id$S$S$VD_phone_number$S$fronter$S";
|
|
}
|
|
if (length($DROPexten)>0)
|
|
{
|
|
$stmtA = "UPDATE vicidial_log set status='AMDXFR' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log AMDXFR update: |$affected_rows|$uniqueid|"; &agi_output;}
|
|
|
|
$stmtA = "UPDATE vicidial_list set status='AMDXFR' where lead_id='$VD_lead_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
if ($VL_status_updates > 0)
|
|
{
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list AMDXFR update: |$affected_rows|$uniqueid"; &agi_output;}
|
|
}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list AMDXFR update DISABLED: |$calleridname|$uniqueid|$VL_status_updates|$manual_vm_status_updates|"; &agi_output;}
|
|
}
|
|
|
|
if ( ($SScall_quota_lead_ranking > 0) && ($VD_call_quota_lead_ranking !~ /^DISABLED$/i) )
|
|
{
|
|
$stmtA = "UPDATE vicidial_lead_call_quota_counts set status='AMDXFR' where lead_id='$VD_lead_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_lead_call_quota_counts AMDXFR update: |$affected_rows|$uniqueid|"; &agi_output;}
|
|
}
|
|
|
|
$AGI->stream_file('sip-silence');
|
|
$AGI->stream_file('sip-silence');
|
|
$AGI->stream_file('sip-silence');
|
|
$AGI->stream_file('sip-silence');
|
|
|
|
if ($AGILOG) {$agi_string = "exiting the VD_AMD app, transferring call to $DROPexten:$ext_context"; &agi_output;}
|
|
print "SET CONTEXT $ext_context\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET EXTENSION $DROPexten\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
print "SET PRIORITY 1\n";
|
|
$result = <STDIN>;
|
|
checkresult($result);
|
|
|
|
exit;
|
|
}
|
|
}
|
|
|
|
|
|
### play messages
|
|
if ($DB_am_message_exten =~ /\|/)
|
|
{
|
|
@DB_am_message_exten_array = split(/\|/,$DB_am_message_exten);
|
|
$w=0;
|
|
foreach(@DB_am_message_exten_array)
|
|
{
|
|
if (length($DB_am_message_exten_array[$w])>0)
|
|
{
|
|
$AGI->stream_file("$DB_am_message_exten_array[$w]");
|
|
}
|
|
$w++;
|
|
}
|
|
}
|
|
else
|
|
{$AGI->stream_file("$DB_am_message_exten");}
|
|
|
|
$last_status='AL';
|
|
if ($AMDCAUSE =~ /^Unknown|\?\?\?/i)
|
|
{$last_status='UNKAL';}
|
|
$stmtA = "UPDATE vicidial_log set status='$last_status' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log AL update: |$affected_rows|$uniqueid|"; &agi_output;}
|
|
|
|
$stmtA = "UPDATE vicidial_list set status='$last_status' where lead_id='$VD_lead_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
if ($VL_status_updates > 0)
|
|
{
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list AL update: |$affected_rows|$uniqueid"; &agi_output;}
|
|
}
|
|
else
|
|
{
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list AL update DISABLED: |$calleridname|$uniqueid|$VL_status_updates|$manual_vm_status_updates|"; &agi_output;}
|
|
}
|
|
|
|
$stmtA = "UPDATE vicidial_vmm_counts set vmm_played=(vmm_played + 1) where lead_id='$VD_lead_id' and call_date='$SQL_day';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VVMM vicidial_vmm_counts update: |$affected_rows|$VD_lead_id|$SQL_day|"; &agi_output;}
|
|
|
|
if ( ($SScall_quota_lead_ranking > 0) && ($VD_call_quota_lead_ranking !~ /^DISABLED$/i) )
|
|
{
|
|
$stmtA = "UPDATE vicidial_lead_call_quota_counts set status='$last_status' where lead_id='$VD_lead_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VDAD vicidial_lead_call_quota_counts AL update: |$affected_rows|$uniqueid|"; &agi_output;}
|
|
}
|
|
|
|
if ($useLTT > 0)
|
|
{
|
|
$stmtA = "UPDATE vicidial_lead_messages SET played=(played+1) where lead_id='$VD_lead_id' and call_date='$TTS_call_date' limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$affected_rows = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VLM vicidial_lead_messages POST-CALL update: |$affected_rows|$stmtA|"; &agi_output;}
|
|
}
|
|
|
|
if ($useFHG > 0)
|
|
{
|
|
# add 2 seconds of silence before hanging up for FHG messages
|
|
sleep(2);
|
|
}
|
|
}
|
|
|
|
|
|
$dbhA->disconnect();
|
|
|
|
if ( defined $AMDMINLEN) { amd_end_sleep($AMDMINLEN, $now_date_epoch); }
|
|
|
|
$AGI->hangup($channel);
|
|
|
|
exit;
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
exit;
|
|
|
|
|
|
|
|
##### BEGIN Call Quota Lead Ranking logging #####
|
|
sub call_quota_logging
|
|
{
|
|
# Gather settings container for Call Quota Lead Ranking
|
|
$CQcontainer_entry='';
|
|
$stmtA = "SELECT container_entry FROM vicidial_settings_containers where container_id='$VD_call_quota_lead_ranking';";
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$CQcontainer_entry = $aryA[0];
|
|
$CQcontainer_entry =~ s/\\//gi;
|
|
}
|
|
$sthA->finish();
|
|
|
|
# Define variables for Call Quota settings
|
|
$session_one='';
|
|
$session_two='';
|
|
$session_three='';
|
|
$session_four='';
|
|
$session_five='';
|
|
$session_six='';
|
|
$settings_session_score=0;
|
|
$zero_rank_after_call=0;
|
|
|
|
if (length($CQcontainer_entry) > 5)
|
|
{
|
|
@container_lines = split(/\n/,$CQcontainer_entry);
|
|
$c=0;
|
|
foreach(@container_lines)
|
|
{
|
|
$container_lines[$c] =~ s/;.*|\r|\t| //gi;
|
|
if (length($container_lines[$c]) > 5)
|
|
{
|
|
# define core settings
|
|
if ($container_lines[$c] =~ /^zero_rank_after_call/i)
|
|
{
|
|
$container_lines[$c] =~ s/zero_rank_after_call=>//gi;
|
|
if ( ($container_lines[$c] >= 0) && ($container_lines[$c] <= 1) )
|
|
{
|
|
$zero_rank_after_call = $container_lines[$c];
|
|
}
|
|
}
|
|
# define sessions
|
|
if ($container_lines[$c] =~ /^session_one/i)
|
|
{
|
|
$session_one_valid=0; $session_one_start=''; $session_one_end='';
|
|
$session_one = $container_lines[$c];
|
|
$session_one =~ s/session_one=>//gi;
|
|
if ( (length($session_one) > 0) && (length($session_one) <= 9) && ($session_one =~ /,/) )
|
|
{
|
|
@session_oneARY = split(/,/,$session_one);
|
|
$session_one_start = $session_oneARY[0];
|
|
$session_one_end = $session_oneARY[1];
|
|
if ( (length($session_one_start) >= 4) && (length($session_one_end) >= 4) && ($session_one_start < $session_one_end) && ($session_one_end <= 2400) )
|
|
{
|
|
$settings_session_score++;
|
|
$session_one_valid++;
|
|
}
|
|
}
|
|
}
|
|
if ($container_lines[$c] =~ /^session_two/i)
|
|
{
|
|
$session_two_valid=0; $session_two_start=''; $session_two_end='';
|
|
$session_two = $container_lines[$c];
|
|
$session_two =~ s/session_two=>//gi;
|
|
if ( (length($session_two) > 0) && (length($session_two) <= 9) && ($session_two =~ /,/) )
|
|
{
|
|
@session_twoARY = split(/,/,$session_two);
|
|
$session_two_start = $session_twoARY[0];
|
|
$session_two_end = $session_twoARY[1];
|
|
if ( (length($session_two_start) >= 4) && (length($session_two_end) >= 4) && ($session_one_valid > 0) && ($session_one_end <= $session_two_start) && ($session_two_start < $session_two_end) && ($session_two_end <= 2400) )
|
|
{
|
|
$settings_session_score++;
|
|
$session_two_valid++;
|
|
}
|
|
}
|
|
}
|
|
if ($container_lines[$c] =~ /^session_three/i)
|
|
{
|
|
$session_three_valid=0; $session_three_start=''; $session_three_end='';
|
|
$session_three = $container_lines[$c];
|
|
$session_three =~ s/session_three=>//gi;
|
|
if ( (length($session_three) > 0) && (length($session_three) <= 9) && ($session_three =~ /,/) )
|
|
{
|
|
@session_threeARY = split(/,/,$session_three);
|
|
$session_three_start = $session_threeARY[0];
|
|
$session_three_end = $session_threeARY[1];
|
|
if ( (length($session_three_start) >= 4) && (length($session_three_end) >= 4) && ($session_two_valid > 0) && ($session_two_end <= $session_three_start) && ($session_three_start < $session_three_end) && ($session_three_end <= 2400) )
|
|
{
|
|
$settings_session_score++;
|
|
$session_three_valid++;
|
|
}
|
|
}
|
|
}
|
|
if ($container_lines[$c] =~ /^session_four/i)
|
|
{
|
|
$session_four_valid=0; $session_four_start=''; $session_four_end='';
|
|
$session_four = $container_lines[$c];
|
|
$session_four =~ s/session_four=>//gi;
|
|
if ( (length($session_four) > 0) && (length($session_four) <= 9) && ($session_four =~ /,/) )
|
|
{
|
|
@session_fourARY = split(/,/,$session_four);
|
|
$session_four_start = $session_fourARY[0];
|
|
$session_four_end = $session_fourARY[1];
|
|
if ( (length($session_four_start) >= 4) && (length($session_four_end) >= 4) && ($session_three_valid > 0) && ($session_three_end <= $session_four_start) && ($session_four_start < $session_four_end) && ($session_four_end <= 2400) )
|
|
{
|
|
$settings_session_score++;
|
|
$session_four_valid++;
|
|
}
|
|
}
|
|
}
|
|
if ($container_lines[$c] =~ /^session_five/i)
|
|
{
|
|
$session_five_valid=0; $session_five_start=''; $session_five_end='';
|
|
$session_five = $container_lines[$c];
|
|
$session_five =~ s/session_five=>//gi;
|
|
if ( (length($session_five) > 0) && (length($session_five) <= 9) && ($session_five =~ /,/) )
|
|
{
|
|
@session_fiveARY = split(/,/,$session_five);
|
|
$session_five_start = $session_fiveARY[0];
|
|
$session_five_end = $session_fiveARY[1];
|
|
if ( (length($session_five_start) >= 4) && (length($session_five_end) >= 4) && ($session_four_valid > 0) && ($session_four_end <= $session_five_start) && ($session_five_start < $session_five_end) && ($session_five_end <= 2400) )
|
|
{
|
|
$settings_session_score++;
|
|
$session_five_valid++;
|
|
}
|
|
}
|
|
}
|
|
if ($container_lines[$c] =~ /^session_six/i)
|
|
{
|
|
$session_six_valid=0; $session_six_start=''; $session_six_end='';
|
|
$session_six = $container_lines[$c];
|
|
$session_six =~ s/session_six=>//gi;
|
|
if ( (length($session_six) > 0) && (length($session_six) <= 9) && ($session_six =~ /,/) )
|
|
{
|
|
@session_sixARY = split(/,/,$session_six);
|
|
$session_six_start = $session_sixARY[0];
|
|
$session_six_end = $session_sixARY[1];
|
|
if ( (length($session_six_start) >= 4) && (length($session_six_end) >= 4) && ($session_five_valid > 0) && ($session_five_end <= $session_six_start) && ($session_six_start < $session_six_end) && ($session_six_end <= 2400) )
|
|
{
|
|
$settings_session_score++;
|
|
$session_six_valid++;
|
|
}
|
|
}
|
|
}
|
|
}
|
|
else
|
|
{if ($DBX > 0) {print " blank line: $c|$container_lines[$c]|\n";}}
|
|
$c++;
|
|
}
|
|
if ($settings_session_score >= 1)
|
|
{
|
|
$stmtA = "SELECT list_id,called_count,rank FROM vicidial_list where lead_id='$CIDlead_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$VLlist_id = $aryA[0];
|
|
$VLcalled_count = $aryA[1];
|
|
$VLrank = $aryA[2];
|
|
$tempVLrank = $VLrank;
|
|
if ( ($zero_rank_after_call > 0) && ($VLrank > 0) ) {$tempVLrank=0;}
|
|
}
|
|
$sthA->finish();
|
|
|
|
$secX = time();
|
|
$CQtarget = ($secX - 14400); # look back 4 hours
|
|
($CQsec,$CQmin,$CQhour,$CQmday,$CQmon,$CQyear,$CQwday,$CQyday,$CQisdst) = localtime($CQtarget);
|
|
$CQyear = ($CQyear + 1900);
|
|
$CQmon++;
|
|
if ($CQmon < 10) {$CQmon = "0$CQmon";}
|
|
if ($CQmday < 10) {$CQmday = "0$CQmday";}
|
|
if ($CQhour < 10) {$CQhour = "0$CQhour";}
|
|
if ($CQmin < 10) {$CQmin = "0$CQmin";}
|
|
if ($CQsec < 10) {$CQsec = "0$CQsec";}
|
|
$CQSQLdate = "$CQyear-$CQmon-$CQmday $CQhour:$CQmin:$CQsec";
|
|
|
|
$VDL_call_datetime='';
|
|
$stmtA = "SELECT call_date from vicidial_dial_log where lead_id='$CIDlead_id' and call_date > \"$CQSQLdate\" and caller_code LIKE \"%$CIDlead_id\" order by call_date desc limit 1;";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$sthArows=$sthA->rows;
|
|
if ($sthArows > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$VDLcall_datetime = $aryA[0];
|
|
@VDLcall_datetimeARY = split(/ /,$VDLcall_datetime);
|
|
@VDLcall_timeARY = split(/:/,$VDLcall_datetimeARY[1]);
|
|
$VDLcall_hourmin = "$VDLcall_timeARY[0]$VDLcall_timeARY[1]";
|
|
|
|
if ( ($session_one_start <= $VDLcall_hourmin) and ($session_one_end > $VDLcall_hourmin) )
|
|
{
|
|
$call_in_session=1;
|
|
$session_newSQL=",session_one_calls='1',session_one_today_calls='1'";
|
|
$session_updateSQL=",session_one_calls=(session_one_calls + 1),session_one_today_calls=(session_one_today_calls + 1)";
|
|
}
|
|
if ( ($session_two_start <= $VDLcall_hourmin) and ($session_two_end > $VDLcall_hourmin) )
|
|
{
|
|
$call_in_session=2;
|
|
$session_newSQL=",session_two_calls='1',session_two_today_calls='1'";
|
|
$session_updateSQL=",session_two_calls=(session_two_calls + 1),session_two_today_calls=(session_two_today_calls + 1)";
|
|
}
|
|
if ( ($session_three_start <= $VDLcall_hourmin) and ($session_three_end > $VDLcall_hourmin) )
|
|
{
|
|
$call_in_session=3;
|
|
$session_newSQL=",session_three_calls='1',session_three_today_calls='1'";
|
|
$session_updateSQL=",session_three_calls=(session_three_calls + 1),session_three_today_calls=(session_three_today_calls + 1)";
|
|
}
|
|
if ( ($session_four_start <= $VDLcall_hourmin) and ($session_four_end > $VDLcall_hourmin) )
|
|
{
|
|
$call_in_session=4;
|
|
$session_newSQL=",session_four_calls='1',session_four_today_calls='1'";
|
|
$session_updateSQL=",session_four_calls=(session_four_calls + 1),session_four_today_calls=(session_four_today_calls + 1)";
|
|
}
|
|
if ( ($session_five_start <= $VDLcall_hourmin) and ($session_five_end > $VDLcall_hourmin) )
|
|
{
|
|
$call_in_session=5;
|
|
$session_newSQL=",session_five_calls='1',session_five_today_calls='1'";
|
|
$session_updateSQL=",session_five_calls=(session_five_calls + 1),session_five_today_calls=(session_five_today_calls + 1)";
|
|
}
|
|
if ( ($session_six_start <= $VDLcall_hourmin) and ($session_six_end > $VDLcall_hourmin) )
|
|
{
|
|
$call_in_session=6;
|
|
$session_newSQL=",session_six_calls='1',session_six_today_calls='1'";
|
|
$session_updateSQL=",session_six_calls=(session_six_calls + 1),session_six_today_calls=(session_six_today_calls + 1)";
|
|
}
|
|
|
|
if ($AGILOG) {$agi_string = "CQ-Debug 2: $VDLcall_datetime|$VDLcall_hourmin|$timeclock_end_of_day|$session_one_start|$session_one_end|$call_in_session|"; &agi_output;}
|
|
|
|
if ($call_in_session > 0)
|
|
{
|
|
if (length($timeclock_end_of_day) < 1) {$timeclock_end_of_day='0000';}
|
|
$timeclock_end_of_day_hour = (substr($timeclock_end_of_day, 0, 2) + 0);
|
|
$timeclock_end_of_day_min = (substr($timeclock_end_of_day, 2, 2) + 0);
|
|
|
|
$today_start_epoch = timelocal('0',$timeclock_end_of_day_min,$timeclock_end_of_day_hour,$mday,($mon-1),$year);
|
|
if ($timeclock_end_of_day > $VDLcall_hourmin)
|
|
{$today_start_epoch = ($today_start_epoch - 86400);}
|
|
$day_two_start_epoch = ($today_start_epoch - (86400 * 1));
|
|
$day_three_start_epoch = ($today_start_epoch - (86400 * 2));
|
|
$day_four_start_epoch = ($today_start_epoch - (86400 * 3));
|
|
$day_five_start_epoch = ($today_start_epoch - (86400 * 4));
|
|
$day_six_start_epoch = ($today_start_epoch - (86400 * 5));
|
|
$day_seven_start_epoch = ($today_start_epoch - (86400 * 6));
|
|
|
|
# Gather the details on existing vicidial_lead_call_quota_counts for this lead, if there is one
|
|
$stmtA = "SELECT first_call_date,UNIX_TIMESTAMP(first_call_date),last_call_date from vicidial_lead_call_quota_counts where lead_id='$CIDlead_id' and list_id='$VLlist_id';";
|
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
$VLCQCinfo_ct=$sthA->rows;
|
|
if ($VLCQCinfo_ct > 0)
|
|
{
|
|
@aryA = $sthA->fetchrow_array;
|
|
$VLCQCfirst_call_datetime = $aryA[0];
|
|
$VLCQCfirst_call_epoch = $aryA[1];
|
|
$VLCQClast_call_date = $aryA[2];
|
|
|
|
if ($VDLcall_datetime ne $VLCQClast_call_date)
|
|
{
|
|
if ($VLCQCfirst_call_epoch >= $today_start_epoch)
|
|
{$day_updateSQL=',day_one_calls=(day_one_calls+1)';}
|
|
if ( ($VLCQCfirst_call_epoch >= $day_two_start_epoch) and ($VLCQCfirst_call_epoch < $today_start_epoch) )
|
|
{$day_updateSQL=',day_two_calls=(day_two_calls+1)';}
|
|
if ( ($VLCQCfirst_call_epoch >= $day_three_start_epoch) and ($VLCQCfirst_call_epoch < $day_two_start_epoch) )
|
|
{$day_updateSQL=',day_three_calls=(day_three_calls+1)';}
|
|
if ( ($VLCQCfirst_call_epoch >= $day_four_start_epoch) and ($VLCQCfirst_call_epoch < $day_three_start_epoch) )
|
|
{$day_updateSQL=',day_four_calls=(day_four_calls+1)';}
|
|
if ( ($VLCQCfirst_call_epoch >= $day_five_start_epoch) and ($VLCQCfirst_call_epoch < $day_four_start_epoch) )
|
|
{$day_updateSQL=',day_five_calls=(day_five_calls+1)';}
|
|
if ( ($VLCQCfirst_call_epoch >= $day_six_start_epoch) and ($VLCQCfirst_call_epoch < $day_five_start_epoch) )
|
|
{$day_updateSQL=',day_six_calls=(day_six_calls+1)';}
|
|
if ( ($VLCQCfirst_call_epoch >= $day_seven_start_epoch) and ($VLCQCfirst_call_epoch < $day_six_start_epoch) )
|
|
{$day_updateSQL=',day_seven_calls=(day_seven_calls+1)';}
|
|
# Update in the vicidial_lead_call_quota_counts table for this lead
|
|
$stmtA="UPDATE vicidial_lead_call_quota_counts SET last_call_date='$VDLcall_datetime',status='$temp_status',called_count='$VLcalled_count',rank='$tempVLrank',modify_date=NOW() $session_updateSQL $day_updateSQL where lead_id='$CIDlead_id' and list_id='$VLlist_id' and modify_date < NOW();";
|
|
}
|
|
else
|
|
{
|
|
# Update in the vicidial_lead_call_quota_counts table for this lead
|
|
$stmtA="UPDATE vicidial_lead_call_quota_counts SET status='$temp_status',called_count='$VLcalled_count',rank='$tempVLrank',modify_date=NOW() where lead_id='$CIDlead_id' and list_id='$VLlist_id';";
|
|
}
|
|
$VLCQCaffected_rows_update = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VLCQC record updated: |$VLCQCaffected_rows_update| |$stmtA|"; &agi_output;}
|
|
}
|
|
else
|
|
{
|
|
# Insert new record into vicidial_lead_call_quota_counts table for this lead
|
|
$stmtA="INSERT INTO vicidial_lead_call_quota_counts SET lead_id='$CIDlead_id',list_id='$VLlist_id',first_call_date='$VDLcall_datetime',last_call_date='$VDLcall_datetime',status='$temp_status',called_count='$VLcalled_count',day_one_calls='1',rank='$tempVLrank',modify_date=NOW() $session_newSQL;";
|
|
$VLCQCaffected_rows_update = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VLCQC record inserted: |$VLCQCaffected_rows_update| |$stmtA|"; &agi_output;}
|
|
}
|
|
|
|
if ( ($zero_rank_after_call > 0) && ($VLrank > 0) )
|
|
{
|
|
# Update this lead to rank=0
|
|
$stmtA="UPDATE vicidial_list SET rank='0' where lead_id='$CIDlead_id';";
|
|
$VLCQCaffected_rows_zero_rank = $dbhA->do($stmtA);
|
|
if ($AGILOG) {$agi_string = "-- VLCQC lead rank zero: |$VLCQCaffected_rows_zero_rank| |$stmtA|"; &agi_output;}
|
|
}
|
|
}
|
|
}
|
|
$sthA->finish();
|
|
}
|
|
}
|
|
}
|
|
##### END Call Quota Lead Ranking logging #####
|
|
|
|
|
|
sub checkresult
|
|
{
|
|
my ($res) = @_;
|
|
my $retval;
|
|
$tests++;
|
|
chomp $res;
|
|
if ($res =~ /^200/)
|
|
{
|
|
$res =~ /result=(-?\d+)/;
|
|
if (!length($1))
|
|
{
|
|
# print STDERR "FAIL ($res)\n";
|
|
$fail++;
|
|
}
|
|
else
|
|
{
|
|
# print STDERR "PASS ($1)\n";
|
|
$pass++;
|
|
}
|
|
}
|
|
else
|
|
{
|
|
# print STDERR "FAIL (unexpected result '$res')\n";
|
|
$fail++;
|
|
}
|
|
}
|
|
|
|
|
|
sub agi_output
|
|
{
|
|
if ($AGILOG >=2)
|
|
{
|
|
### open the log file for writing ###
|
|
open(Lout, ">>$AGILOGfile")
|
|
|| die "Can't open $AGILOGfile: $!\n";
|
|
print Lout "$now_date|$script|$agi_string\n";
|
|
close(Lout);
|
|
}
|
|
### send to STDERR writing ###
|
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
|
$agi_string='';
|
|
}
|
|
|
|
# subroutine to parse the asterisk version
|
|
# and return a hash with the various part
|
|
sub parse_asterisk_version
|
|
{
|
|
# grab the arguments
|
|
my $ast_ver_str = $_[0];
|
|
|
|
# get everything after the - and put it in $ast_ver_postfix
|
|
my @hyphen_parts = split( /-/ , $ast_ver_str );
|
|
|
|
my $ast_ver_postfix = $hyphen_parts[1];
|
|
|
|
# now split everything before the - up by the .
|
|
my @dot_parts = split( /\./ , $hyphen_parts[0] );
|
|
|
|
my %ast_ver_hash;
|
|
|
|
if ( $dot_parts[0] <= 1 )
|
|
{
|
|
%ast_ver_hash = (
|
|
"major" => $dot_parts[0],
|
|
"minor" => $dot_parts[1],
|
|
"build" => $dot_parts[2],
|
|
"revision" => $dot_parts[3],
|
|
"postfix" => $ast_ver_postfix
|
|
);
|
|
}
|
|
|
|
# digium dropped the 1 from asterisk 10 but we still need it
|
|
if ( $dot_parts[0] > 1 )
|
|
{
|
|
%ast_ver_hash = (
|
|
"major" => 1,
|
|
"minor" => $dot_parts[0],
|
|
"build" => $dot_parts[1],
|
|
"revision" => $dot_parts[2],
|
|
"postfix" => $ast_ver_postfix
|
|
);
|
|
}
|
|
|
|
return ( %ast_ver_hash );
|
|
}
|
|
|
|
# subroutine to figure out how long to sleep at the end of AMD
|
|
sub amd_end_sleep
|
|
{
|
|
my $amd_min_len = $_[0];
|
|
my $start_time = $_[1];
|
|
my $now = time();
|
|
|
|
my $elapsed_time = $now - $start_time;
|
|
|
|
if ($AGILOG) {$agi_string = "AMD Elapsed Time = $elapsed_time| AMD Min Len = $amd_min_len "; &agi_output;}
|
|
|
|
if ( $elapsed_time < $amd_min_len )
|
|
{
|
|
$amd_min_sleep = $amd_min_len - $elapsed_time;
|
|
if ($AGILOG) {$agi_string = "AMD Ending before $amd_min_len seconds reached. Sleeping $amd_min_sleep seconds"; &agi_output;}
|
|
sleep ($amd_min_sleep);
|
|
}
|
|
}
|