1057 lines
50 KiB
PHP
1057 lines
50 KiB
PHP
<?php
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# AST_dialer_inventory_report.php
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#
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# Copyright (C) 2019 Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
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# Matt Florell <vicidial@gmail.com>
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#
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# NOTES:
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# - For snapshots, the AST_dialer_inventory_snapshot.pl script should be put in
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# the crontab and run on a nightly basis after-hours
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#
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#
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# CHANGES
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# 111013-0054 - First build
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# 111106-1327 - Reformatting, other minor changes
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# 111230-1145 - Debugging additions and more minor changes
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# 120221-2237 - Added totals, list options, other small changes
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# 130414-0131 - Added report logging
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# 130610-1021 - Finalized changing of all ereg instances to preg
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# 130621-0800 - Added filtering of input to prevent SQL injection attacks and new user auth
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# 130902-0735 - Changed to mysqli PHP functions
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# 140108-0743 - Added webserver and hostname to report logging
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# 140328-0005 - Converted division calculations to use MathZDC function
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# 141114-0006 - Finalized adding QXZ translation to all admin files
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# 141230-1509 - Added code for on-the-fly language translations display
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# 160227-1933 - Uniform form format
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# 170409-1538 - Added IP List validation code
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# 170829-0040 - Added screen color settings
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# 191013-0845 - Fixes for PHP7
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#
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$startMS = microtime();
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error_reporting(0);
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require("dbconnect_mysqli.php");
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require("functions.php");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["group"])) {$group=$_GET["group"];}
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elseif (isset($_POST["group"])) {$group=$_POST["group"];}
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if (isset($_GET["report_type"])) {$report_type=$_GET["report_type"];}
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elseif (isset($_POST["report_type"])) {$report_type=$_POST["report_type"];}
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if (isset($_GET["selected_list"])) {$selected_list=$_GET["selected_list"];}
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elseif (isset($_POST["selected_list"])) {$selected_list=$_POST["selected_list"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["time_setting"])) {$time_setting=$_GET["time_setting"];}
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elseif (isset($_POST["time_setting"])) {$time_setting=$_POST["time_setting"];}
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if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
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elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
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if (isset($_GET["report_source"])) {$report_source=$_GET["report_source"];}
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elseif (isset($_POST["report_source"])) {$report_source=$_POST["report_source"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["DBX"])) {$DBX=$_GET["DBX"];}
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elseif (isset($_POST["DBX"])) {$DBX=$_POST["DBX"];}
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if (isset($_GET["snapshot_time"])) {$snapshot_time=$_GET["snapshot_time"];}
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elseif (isset($_POST["snapshot_time"])) {$snapshot_time=$_POST["snapshot_time"];}
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if (isset($_GET["override_24hours"])) {$override_24hours=$_GET["override_24hours"];}
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elseif (isset($_POST["override_24hours"])) {$override_24hours=$_POST["override_24hours"];}
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$MT[0]='';
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$time_start = microtime(true);
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$STARTtime = date("U");
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if (!isset($group)) {$group = array();}
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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if (!isset($end_date)) {$end_date = $NOW_DATE;}
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$report_name = 'Dialer Inventory Report';
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$db_source = 'M';
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$HTML_header.="$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$outbound_autodial_active = $row[1];
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$slave_db_server = $row[2];
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$reports_use_slave_db = $row[3];
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$SSenable_languages = $row[4];
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$SSlanguage_method = $row[5];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if ($non_latin < 1)
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{
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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}
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else
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{
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$PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW);
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$PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER);
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}
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$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$sl_ct = mysqli_num_rows($rslt);
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if ($sl_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VUselected_language = $row[0];
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}
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$auth=0;
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$reports_auth=0;
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$admin_auth=0;
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$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'REPORTS',1,0);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if ($auth > 0)
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{
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 7 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$admin_auth=$row[0];
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 6 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$reports_auth=$row[0];
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if ($reports_auth < 1)
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{
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$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ( ($reports_auth > 0) and ($admin_auth < 1) )
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{
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$ADD=999999;
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$reports_only_user=1;
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}
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}
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else
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{
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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if ($auth_message == 'IPBLOCK')
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{
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$VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip";
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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}
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n";
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exit;
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}
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##### BEGIN log visit to the vicidial_report_log table #####
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$LOGip = getenv("REMOTE_ADDR");
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$LOGbrowser = getenv("HTTP_USER_AGENT");
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$LOGscript_name = getenv("SCRIPT_NAME");
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$LOGserver_name = getenv("SERVER_NAME");
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$LOGserver_port = getenv("SERVER_PORT");
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$LOGrequest_uri = getenv("REQUEST_URI");
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$LOGhttp_referer = getenv("HTTP_REFERER");
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$LOGbrowser=preg_replace("/\'|\"|\\\\/","",$LOGbrowser);
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$LOGrequest_uri=preg_replace("/\'|\"|\\\\/","",$LOGrequest_uri);
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$LOGhttp_referer=preg_replace("/\'|\"|\\\\/","",$LOGhttp_referer);
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if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';}
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else {$HTTPprotocol = 'http://';}
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if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';}
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else {$LOGserver_port = ":$LOGserver_port";}
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$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri";
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$LOGhostname = php_uname('n');
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if (strlen($LOGhostname)<1) {$LOGhostname='X';}
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if (strlen($LOGserver_name)<1) {$LOGserver_name='X';}
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$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$webserver_id_ct = mysqli_num_rows($rslt);
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if ($webserver_id_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$webserver_id = $row[0];
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}
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else
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{
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##### insert webserver entry
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$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$webserver_id = mysqli_insert_id($link);
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}
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$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name |$group[0], $query_date, $end_date, $shift, $file_download, $report_display_type|', url='$LOGfull_url', webserver='$webserver_id';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$report_log_id = mysqli_insert_id($link);
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##### END log visit to the vicidial_report_log table #####
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if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) )
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{
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mysqli_close($link);
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$use_slave_server=1;
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$db_source = 'S';
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require("dbconnect_mysqli.php");
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#$HTML_header.="<!-- Using slave server $slave_db_server $db_source -->\n";
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}
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$stmt="SELECT user_group from vicidial_users where user='$PHP_AUTH_USER';";
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if ($DB) {$HTML_header.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGuser_group = $row[0];
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$stmt="SELECT allowed_campaigns,allowed_reports from vicidial_user_groups where user_group='$LOGuser_group';";
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if ($DB) {$HTML_header.="|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$LOGallowed_campaigns = $row[0];
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$LOGallowed_reports = $row[1];
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if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo _QXZ("You are not allowed to view this report").": |$PHP_AUTH_USER|$report_name|\n";
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exit;
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}
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$inventory_allow_realtime = 0;
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if (file_exists('options.php'))
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{
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require('options.php');
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}
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$LOGallowed_campaignsSQL='';
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$whereLOGallowed_campaignsSQL='';
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if ( (!preg_match('/\-ALL/i', $LOGallowed_campaigns)) )
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{
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$rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns);
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$rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL);
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$LOGallowed_campaignsSQL = "and campaign_id IN('$rawLOGallowed_campaignsSQL')";
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$whereLOGallowed_campaignsSQL = "where campaign_id IN('$rawLOGallowed_campaignsSQL')";
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}
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$regexLOGallowed_campaigns = " $LOGallowed_campaigns ";
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$i=0;
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$group_string='|';
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$group_ct = count($group);
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while($i < $group_ct)
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{
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$group_string .= "$group[$i]|";
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$i++;
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}
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$stmt="SELECT campaign_id from vicidial_campaigns where campaign_id in (SELECT distinct campaign_id from vicidial_lists where inventory_report='Y') $LOGallowed_campaignsSQL order by campaign_id;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) { echo "$stmt\n";}
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$campaigns_to_print = mysqli_num_rows($rslt);
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$i=0;
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$groups=array();
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while ($i < $campaigns_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$groups[$i] =$row[0];
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if (preg_match('/\-ALL/',$group_string) )
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{$group[$i] = $groups[$i];}
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$i++;
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}
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$i=0;
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$group_string='|';
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$group_ct = count($group);
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while($i < $group_ct)
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{
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if ( (preg_match("/ $group[$i] /",$regexLOGallowed_campaigns)) or (preg_match("/-ALL/",$LOGallowed_campaigns)) )
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{
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$group_string .= "$group[$i]|";
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$group_SQL .= "'$group[$i]',";
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$groupQS .= "&group[]=$group[$i]";
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}
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$i++;
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}
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if ( (preg_match('/\-\-ALL\-\-/',$group_string) ) or ($group_ct < 1) )
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{$group_SQL = "";}
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else
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{
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$group_SQL = preg_replace('/,$/i', '',$group_SQL);
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$group_SQL = "and campaign_id IN($group_SQL)";
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}
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$stmt="SELECT list_id, list_name from vicidial_lists where inventory_report='Y' $LOGallowed_campaignsSQL order by list_id, list_name;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {$HTML_header.="$stmt\n";}
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$lists_to_print = mysqli_num_rows($rslt);
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$i=0;
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$lists=array();
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$list_names=array();
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while ($i < $lists_to_print)
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{
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$row=mysqli_fetch_row($rslt);
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$lists[$i] = $row[0];
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$list_names[$i] = $row[1];
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$i++;
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}
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$campaign_span_txt=_QXZ("Campaigns").":<BR>";
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$campaign_span_txt.="<SELECT SIZE=5 NAME=group[] multiple>";
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if (preg_match('/\-\-ALL\-\-/',$group_string))
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{$campaign_span_txt.="<option value=\"--ALL--\" selected>-- "._QXZ("ALL CAMPAIGNS")." --</option>";}
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else
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{$campaign_span_txt.="<option value=\"--ALL--\">-- "._QXZ("ALL CAMPAIGNS")." --</option>";}
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$o=0;
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while ($campaigns_to_print > $o)
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{
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if (preg_match("/$groups[$o]\|/i",$group_string)) {$campaign_span_txt.="<option selected value=\"$groups[$o]\">$groups[$o]</option>";}
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else {$campaign_span_txt.="<option value=\"$groups[$o]\">$groups[$o]</option>";}
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$o++;
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}
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$campaign_span_txt.="</SELECT>";
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$list_span_txt=_QXZ("Lists").":<BR>";
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$list_span_txt.="<SELECT NAME='selected_list'>";
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$o=0;
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if ($selected_list)
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{
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$list_span_txt.="<option value=\"$selected_list\" selected>$selected_list</option>";
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}
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while ($lists_to_print>$o)
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{
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$list_span_txt.="<option value=\"$lists[$o]\">$lists[$o] - $list_names[$o]</option>";
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$o++;
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}
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$list_span_txt.="</SELECT>";
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$snapshot_span_txt=_QXZ("Snapshot time").":<BR>";
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$snapshot_stmt="SELECT distinct snapshot_time from dialable_inventory_snapshots order by snapshot_time desc limit 100;";
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if ($DBX > 0) {$HTML_header.= "|$snapshot_stmt|\n";}
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$snapshot_rslt=mysql_to_mysqli($snapshot_stmt, $link);
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$snapshot_span_txt.="<SELECT NAME='snapshot_time'>\n";
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if ($snapshot_time) {$snapshot_span_txt.="\t<option value=\"$snapshot_time\" selected>$snapshot_time</option>\n";}
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while ($ss_row=mysqli_fetch_row($snapshot_rslt))
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{
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$snapshot_span_txt.="\t<option value=\"$ss_row[0]\">$ss_row[0]</option>\n";
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}
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$snapshot_span_txt.="</SELECT>\n";
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require("screen_colors.php");
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$NWB = " <a href=\"javascript:openNewWindow('help.php?ADD=99999";
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$NWE = "')\"><IMG SRC=\"help.gif\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIGN=TOP></A>";
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$HTML_header.="<HTML>\n";
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$HTML_header.="<HEAD>\n";
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$HTML_header.="<STYLE type='text/css'>\n";
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$HTML_header.="<!--\n";
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$HTML_header.=" .green {color: white; background-color: green}\n";
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$HTML_header.=" .red {color: white; background-color: red}\n";
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$HTML_header.=" .blue {color: white; background-color: blue}\n";
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$HTML_header.=" .purple {color: white; background-color: purple}\n";
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$HTML_header.="-->\n";
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$HTML_header.=" </STYLE>\n";
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if ($report_type=='LIST') {$onload="onload=\"ToggleSpan('list_span', 'campaign_span')\"";}
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$HTML_header.="<script language='Javascript'>\n";
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$HTML_header.="function openNewWindow(url)\n";
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$HTML_header.=" {\n";
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$HTML_header.=" window.open (url,\"\",'width=620,height=300,scrollbars=yes,menubar=yes,address=yes');\n";
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$HTML_header.=" }\n";
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$HTML_header.="function ToggleSpan(show_span, hide_span) {\n";
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$HTML_header.="\n";
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$HTML_header.=" if (show_span) {document.getElementById(show_span).style.display = 'block';}\n";
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$HTML_header.=" if (hide_span) {document.getElementById(hide_span).style.display = 'none';}\n";
|
|
$HTML_header.="}\n";
|
|
$HTML_header.="</script>\n";
|
|
$HTML_header.="\n";
|
|
$HTML_header.="<META HTTP-EQUIV='Content-Type' CONTENT='text/html; charset=utf-8'>\n";
|
|
$HTML_header.="<TITLE>"._QXZ("$report_name")."</TITLE></HEAD><BODY $onload BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
|
|
$HTML_header.="<PRE>\n";
|
|
|
|
$rpt_header="";
|
|
####### STAT GENERATION #######
|
|
require("count_functions.inc");
|
|
function GetListCount($list_id, $inventory_ptnstr)
|
|
{
|
|
global $list_start_inv;
|
|
global $new_count;
|
|
global $link;
|
|
global $total_calls;
|
|
$ct_stmt="SELECT status, called_count, count(*) From vicidial_list where list_id='$list_id' group by status, called_count order by status, called_count;";
|
|
if ($DBX > 0) {$HTML_header.= "|$ct_stmt|\n";}
|
|
$ct_rslt=mysql_to_mysqli($ct_stmt, $link);
|
|
$new_count=0; $total_calls=0;
|
|
while ($ct_row=mysqli_fetch_row($ct_rslt))
|
|
{
|
|
$list_start_inv+=$ct_row[2];
|
|
$total_calls+=($ct_row[1]*$ct_row[2]);
|
|
if (preg_match('/|$ct_row[0]|/', $inventory_ptnstr) && $ct_row[1]=="0") {$new_count+=$ct_row[2];}
|
|
}
|
|
}
|
|
|
|
if ($SUBMIT)
|
|
{
|
|
|
|
$total_list_start_inv=0;
|
|
$total_dialable_count=0;
|
|
$total_dialable_count_nofilter=0;
|
|
$total_dialable_count_oneoff=0;
|
|
$total_dialable_count_inactive=0;
|
|
$total_total_calls=0;
|
|
$total_average_call_count=0;
|
|
$total_penetration=0;
|
|
|
|
$shift_ary=array();
|
|
if ($snapshot_time && $report_source=="SNAPSHOT")
|
|
{
|
|
$rpt_header=_QXZ("SNAPSHOT from")." $snapshot_time\n";
|
|
$stmt="SELECT distinct shift_data from dialable_inventory_snapshots where snapshot_time='$snapshot_time' and time_setting='$time_setting' $time_clause order by campaign_id, list_id;";
|
|
if ($DBX > 0) {$HTML_header.= "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$shift_SQL_str="";
|
|
while ($shift_row=mysqli_fetch_array($rslt))
|
|
{
|
|
$shift_data1=explode("|", $shift_row["shift_data"]);
|
|
for ($i=0; $i<count($shift_data1); $i++)
|
|
{
|
|
$shift_data2=explode(",", $shift_data1);
|
|
$shift_SQL_str.="'$shift_data2[0]',";
|
|
}
|
|
}
|
|
$shift_SQL_str=substr($shift_SQL_str, 0, -1);
|
|
|
|
$shift_stmt="SELECT shift_id from vicidial_shifts where report_option='Y' order by report_rank, shift_start_time asc;";
|
|
if ($DBX > 0) {$HTML_header.= "|$shift_stmt|\n";}
|
|
$shift_rslt=mysql_to_mysqli($shift_stmt, $link);
|
|
$c=0;
|
|
while($shift_row=mysqli_fetch_array($shift_rslt))
|
|
{
|
|
$rpt_header_SHIFTS.=" ".sprintf("%8s", substr($shift_row["shift_id"],0,8))." |";
|
|
$CSV_header_SHIFTS.="\"$shift_row[shift_id]\",";
|
|
$rpt_header_SHIFTS_lower.=" |";
|
|
$rpt_header_BORDER.="----------+";
|
|
$shift_ary[$c]=$shift_row["shift_id"];
|
|
$total_varname="total_".$shift_row["shift_id"];
|
|
$$total_varname=0;
|
|
if ($DB > 0) {echo "<BR>-$c-$shift_ary[$c]-$shift_row[shift_id]-\n";}
|
|
$c++;
|
|
}
|
|
|
|
if ($report_type=="CAMPAIGNS") {$time_clause=$group_SQL;}
|
|
if ($report_type=="LIST") {$time_clause="and list_id='$selected_list'";}
|
|
$stmt="SELECT snapshot_id,snapshot_time,list_id,list_name,list_description,campaign_id,list_lastcalldate,list_start_inv,dialable_count,dialable_count_nofilter,dialable_count_oneoff,dialable_count_inactive,average_call_count,penetration,shift_data,time_setting from dialable_inventory_snapshots where snapshot_time='$snapshot_time' and time_setting='$time_setting' $time_clause order by campaign_id, list_id;";
|
|
if ($DBX > 0) {$HTML_header.= "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
while ($row=mysqli_fetch_array($rslt))
|
|
{
|
|
$row["list_description"]=substr($row["list_description"], 0, 30);
|
|
if (strlen($row["list_description"])>0) {$list_info=$row["list_description"];} else {$list_info=$row["list_name"];}
|
|
$rpt_body.="| ".sprintf("%9s", $row["list_id"])." | ".sprintf("%-30s", $list_info)." | ".sprintf("%8s", $row["campaign_id"])." | ".$row["list_lastcalldate"]." | ".sprintf("%9s", $row["list_start_inv"])." | ".sprintf("%8s", $row["dialable_count"])." | ".sprintf("%8s", $row["dialable_count_nofilter"])." | ".sprintf("%8s", $row["dialable_count_oneoff"])." | ".sprintf("%8s", $row["dialable_count_inactive"])." | ".sprintf("%8s", $row["average_call_count"])." | ".sprintf("%6s", $row["penetration"])."% |";
|
|
$CSV_body.="\"$row[list_id]\",\"$list_info\",\"$row[last_calldate]\",\"$row[campaign_id]\",\"$row[list_start_inv]\",\"$row[dialable_count]\",\"$row[dialable_count_nofilter]\",\"$row[dialable_count_oneoff]\",\"$row[dialable_count_inactive]\",\"$row[average_call_count]\",\"$row[penetration] %\"";
|
|
|
|
$total_list_start_inv+=$row["list_start_inv"];
|
|
$total_dialable_count+=$row["dialable_count"];
|
|
$total_dialable_count_nofilter+=$row["dialable_count_nofilter"];
|
|
$total_dialable_count_oneoff+=$row["dialable_count_oneoff"];
|
|
$total_dialable_count_inactive+=$row["dialable_count_inactive"];
|
|
$total_total_calls+=($row["average_call_count"]*$row["list_start_inv"]);
|
|
|
|
$shift_data_a=explode("|", $row["shift_data"]);
|
|
$b=0;
|
|
while ($b < count($shift_ary))
|
|
{
|
|
$a=0;
|
|
$no_match=0;
|
|
while ($a < count($shift_data_a))
|
|
{
|
|
$shift_data_b=explode(",", $shift_data_a[$a]);
|
|
$line_match=0;
|
|
if ($shift_ary[$b] == "$shift_data_b[0]")
|
|
{
|
|
$rpt_body.=" ".sprintf("%8s", $shift_data_b[1])." |";
|
|
$CSV_body.=",\"$shift_data_b[1]\"";
|
|
$total_varname="total_".$shift_data_b[0];
|
|
$$total_varname+=$shift_data_b[1];
|
|
$line_match++;
|
|
$no_match++;
|
|
}
|
|
if ($DB > 0) {echo "<BR>-$a-$b-$shift_ary[$b]-$shift_data_b[0]($shift_data_b[1])-$line_match-\n";}
|
|
$a++;
|
|
}
|
|
if ($no_match==0)
|
|
{
|
|
$rpt_body.=" ".sprintf("%8s", "0")." |";
|
|
$CSV_body.=",\"0\"";
|
|
}
|
|
$b++;
|
|
}
|
|
$rpt_body.="\n";
|
|
$CSV_body.="\n";
|
|
}
|
|
}
|
|
else
|
|
{
|
|
$single_status=1;
|
|
|
|
## If time setting is set to 'Local', compile a list of time zone offsets and make an array of those offsets with the amount of time that needs to be added or subtracted
|
|
if ($time_setting=="LOCAL")
|
|
{
|
|
$gmt_stmt="SELECT default_local_gmt from system_settings;";
|
|
$gmt_rslt=mysql_to_mysqli($gmt_stmt, $link);
|
|
$gmt_row=mysqli_fetch_row($gmt_rslt);
|
|
$local_offset=$gmt_row[0];
|
|
|
|
if ($report_type=="CAMPAIGNS") {$time_clause="where list_id in (SELECT list_id from vicidial_lists where inventory_report='Y' ".substr($group_SQL,4).")";}
|
|
if ($report_type=="LIST") {$time_clause="where list_id='$selected_list'";}
|
|
$gmt_stmt="SELECT distinct gmt_offset_now, gmt_offset_now-($local_offset) from vicidial_list $time_clause ;";
|
|
if ($DB) {$HTML_header.=$gmt_stmt."<BR>\n";}
|
|
$gmt_rslt=mysql_to_mysqli($gmt_stmt, $link);
|
|
while ($gmt_row=mysqli_fetch_row($gmt_rslt))
|
|
{
|
|
$gmt_row[1]=preg_replace('/25$/', '15', $gmt_row[1]);
|
|
$gmt_row[1]=preg_replace('/75$/', '45', $gmt_row[1]);
|
|
$gmt_row[1]=preg_replace('/\.5$/', '.30', $gmt_row[1]);
|
|
$gmt_row[1]=preg_replace('/\./', ':', $gmt_row[1]);
|
|
$gri = $gmt_row[0];
|
|
$gmt_array[$gri]=$gmt_row[1];
|
|
}
|
|
}
|
|
|
|
# Get shift information
|
|
$shift_stmt="SELECT shift_id, shift_name, str_to_date(shift_start_time, '%H%i') as shift_start_time, addtime(str_to_date(shift_start_time, '%H%i'), shift_length) as shift_end_time, if(addtime(str_to_date(shift_start_time, '%H%i'), shift_length)>'23:59:59', '1', '0') as day_offset, shift_weekdays from vicidial_shifts where report_option='Y' order by report_rank, shift_start_time asc;";
|
|
if ($DB) {$HTML_header.="$shift_stmt;\n";}
|
|
$shift_rslt=mysql_to_mysqli($shift_stmt, $link);
|
|
while($shift_row=mysqli_fetch_array($shift_rslt))
|
|
{
|
|
$rpt_header_SHIFTS.=" ".sprintf("%8s", substr($shift_row["shift_id"],0,8))." |";
|
|
$rpt_header_SHIFTS_lower.=" |";
|
|
$CSV_header_SHIFTS.="\"$shift_row[shift_id]\",";
|
|
$rpt_header_BORDER.="----------+";
|
|
$shift_ary[$shift_row["shift_id"]][0]=$shift_row["shift_name"];
|
|
$shift_ary[$shift_row["shift_id"]][1]=$shift_row["shift_start_time"];
|
|
$shift_ary[$shift_row["shift_id"]][2]=$shift_row["shift_end_time"];
|
|
$shift_ary[$shift_row["shift_id"]][3]=$shift_row["day_offset"];
|
|
$shift_ary[$shift_row["shift_id"]][4]=$shift_row["shift_weekdays"];
|
|
}
|
|
|
|
$rpt_body="";
|
|
if ($group_ct>0 && $report_type=="CAMPAIGNS")
|
|
{
|
|
for ($i=0; $i<$group_ct; $i++)
|
|
{
|
|
$campaign_stmt="SELECT call_count_limit, call_count_target, dial_statuses, local_call_time, drop_lockout_time from vicidial_campaigns where campaign_id='$group[$i]' $LOGallowed_campaignsSQL;";
|
|
if ($DB) {$HTML_header.="$campaign_stmt;\n";}
|
|
$campaign_rslt=mysql_to_mysqli($campaign_stmt, $link);
|
|
$campaign_row=mysqli_fetch_row($campaign_rslt);
|
|
$call_count_limit=$campaign_row[0];
|
|
$call_count_target=$campaign_row[1];
|
|
$active_dial_statuses=$campaign_row[2];
|
|
$local_call_time=$campaign_row[3]; if ($override_24hours) {$local_call_time="24hours";}
|
|
$drop_lockout_time=$campaign_row[4];
|
|
|
|
$stmt="SELECT distinct status from vicidial_statuses where completed='N' UNION SELECT distinct status from vicidial_campaign_statuses where completed='N' and campaign_id='$group[$i]' $LOGallowed_campaignsSQL";
|
|
if ($DB) {$HTML_header.="$stmt\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$dial_statuses=" ";
|
|
$inventory_statuses=" ";
|
|
$inventory_ptnstr="|";
|
|
$inactive_dial_statuses=" ";
|
|
while ($row=mysqli_fetch_row($rslt))
|
|
{
|
|
$dial_statuses.="$row[0] ";
|
|
$inventory_statuses.="'$row[0]',";
|
|
$inventory_ptnstr.="$row[0]|";
|
|
if (!preg_match("/ $row[0] /", "$active_dial_statuses")) {$inactive_dial_statuses.="$row[0] ";}
|
|
}
|
|
$inventory_statuses=substr($inventory_statuses, 0, -1);
|
|
if ($DB) {$HTML_header.= " "._QXZ("CAMPAIGN DIAL STATUSES",30,"r").": |$active_dial_statuses|\n";}
|
|
if ($DB) {$HTML_header.= " "._QXZ("INVENTORY STATUSES RESULTS",30,"r").": |$inventory_statuses|\n";}
|
|
if ($DB) {$HTML_header.= " "._QXZ("INACTIVE STATUSES RESULTS",30,"r").": |$inactive_dial_statuses|\n";}
|
|
|
|
$filter_stmt="SELECT lead_filter_sql from vicidial_campaigns v, vicidial_lead_filters vlf where v.campaign_id='$group[$i]' and v.lead_filter_id=vlf.lead_filter_id limit 1;";
|
|
if ($DB) {$HTML_header.="$filter_stmt;\n";}
|
|
$filter_rslt=mysql_to_mysqli($filter_stmt, $link);
|
|
$filter_row=mysqli_fetch_row($filter_rslt);
|
|
if (strlen($filter_row[0])>0) {$filter_SQL=" and $filter_row[0]";} else {$filter_SQL="";}
|
|
$filter_SQL = preg_replace("/\\\/",'',$filter_SQL);
|
|
|
|
$lists_stmt="SELECT list_id, list_name, list_description, if(list_lastcalldate is null, '*** Not called *** ', list_lastcalldate) as list_lastcalldate from vicidial_lists where campaign_id='$group[$i]' and inventory_report='Y' $LOGallowed_campaignsSQL order by list_id asc;";
|
|
if ($DB) {$HTML_header.="$lists_stmt;\n";}
|
|
$lists_rslt=mysql_to_mysqli($lists_stmt, $link);
|
|
while ($lists_row=mysqli_fetch_array($lists_rslt))
|
|
{
|
|
$list_id=$lists_row["list_id"];
|
|
$list_name=$lists_row["list_name"];
|
|
$lists_row["list_description"]=substr($lists_row["list_description"], 0, 30);
|
|
$list_description=$lists_row["list_description"];
|
|
$last_calldate=$lists_row["list_lastcalldate"];
|
|
if (strlen($list_description)>0) {$list_info=$list_description;} else {$list_info=$list_name;}
|
|
|
|
$list_start_inv=0;
|
|
GetListCount($list_id, $inventory_ptnstr);
|
|
$average_calls=sprintf("%.1f", MathZDC($total_calls, $list_start_inv));
|
|
$Xdialable_count_nofilter = dialable_leads($DB,$link,$local_call_time,"$dial_statuses",$list_id,$drop_lockout_time,$call_count_limit,$single_status,"");
|
|
if (strlen($inactive_dial_statuses)>1)
|
|
{
|
|
$Xdialable_inactive_count = dialable_leads($DB,$link,$local_call_time,"$inactive_dial_statuses",$list_id,$drop_lockout_time,$call_count_limit,$single_status,"$filter_SQL");
|
|
}
|
|
else
|
|
{
|
|
$Xdialable_inactive_count = 0;
|
|
}
|
|
|
|
$oneoff_SQL=$filter_SQL." and (called_count < $call_count_limit-1) ";
|
|
$oneoff_count = dialable_leads($DB,$link,$local_call_time,"$dial_statuses",$list_id,$drop_lockout_time,$call_count_limit,$single_status,"$oneoff_SQL");
|
|
|
|
$full_dialable_SQL="";
|
|
$Xdialable_count = dialable_leads($DB,$link,$local_call_time,"$dial_statuses",$list_id,$drop_lockout_time,$call_count_limit,$single_status,"$filter_SQL");
|
|
|
|
$penetration=sprintf("%.2f", (MathZDC(100*($list_start_inv-$Xdialable_count), $list_start_inv)));
|
|
|
|
$rpt_body.="| ".sprintf("%9s", $list_id)." | ".sprintf("%-30s", $list_info)." | ".sprintf("%8s", $group[$i])." | ".$last_calldate." | ".sprintf("%9s", $list_start_inv)." | ".sprintf("%8s", $Xdialable_count)." | ".sprintf("%8s", $Xdialable_count_nofilter)." | ".sprintf("%8s", $oneoff_count)." | ".sprintf("%8s", $Xdialable_inactive_count)." | ".sprintf("%8s", $average_calls)." | ".sprintf("%6s", $penetration)."% |";
|
|
$CSV_body.="\"$list_id\",\"$list_info\",\"$last_calldate\",\"$group[$i]\",\"$list_start_inv\",\"$Xdialable_count\",\"$Xdialable_count_nofilter\",\"$oneoff_count\",\"$Xdialable_inactive_count\",\"$average_calls\",\"$penetration %\"";
|
|
|
|
$total_list_start_inv+=$list_start_inv;
|
|
$total_dialable_count+=$Xdialable_count;
|
|
$total_dialable_count_nofilter+=$Xdialable_count_nofilter;
|
|
$total_dialable_count_oneoff+=$oneoff_count;
|
|
$total_dialable_count_inactive+=$Xdialable_inactive_count;
|
|
$total_total_calls+=$total_calls;
|
|
|
|
# $stat_stmt="SELECT call_date, dayofweek(call_date) from vicidial_log where lead_id in (SELECT lead_id from vicidial_list where list_id='$list_id' and called_count<='$called_count_limit' and status in ($inventory_statuses) $filter_SQL";
|
|
# SELECT lead_id, count(*) as count from vicidial_log where extract(HOUR_MINUTE FROM call_date)>='900' and extract(HOUR_MINUTE FROM call_date)<='1700' and dayofweek(call_date) in (2,3,4,5,6) and lead_id in (SELECT lead_id from vicidial_list where list_id=41073) group by lead_id order by lead_id;
|
|
|
|
$shift_ary2=$shift_ary;
|
|
while (list($key, $val)=each($shift_ary2))
|
|
{
|
|
$total_shift_count=0;
|
|
$gmt_stmt="SELECT distinct gmt_offset_now from vicidial_list where list_id='$list_id';";
|
|
if ($DB) {$HTML_header.="<B>$gmt_stmt</B>\n";}
|
|
$gmt_rslt=mysql_to_mysqli($gmt_stmt, $link);
|
|
while ($gmt_row=mysqli_fetch_row($gmt_rslt))
|
|
{
|
|
if ($time_setting=="LOCAL")
|
|
{
|
|
$gri = $gmt_row[0];
|
|
$offset_hours=$gmt_array[$gri];
|
|
}
|
|
else
|
|
{
|
|
$offset_hours=0;
|
|
}
|
|
|
|
if (strlen($val[4])>0)
|
|
{
|
|
if ($val[3]==0)
|
|
{
|
|
$shift_days_SQL=" and time(addtime(call_date, '$offset_hours'))>='$val[1]' and time(addtime(call_date, '$offset_hours'))<='$val[2]' ";
|
|
$day_str="";
|
|
for ($j=0; $j<strlen($val[4]); $j++)
|
|
{
|
|
$day=substr($val[4], $j, 1);
|
|
$day++;
|
|
$day_str.="$day,";
|
|
}
|
|
$day_str=substr($day_str, 0, -1);
|
|
$shift_days_SQL.="and dayofweek(call_date) in ($day_str)";
|
|
}
|
|
else
|
|
{
|
|
$shift_days_SQL=" and (";
|
|
for ($j=0; $j<strlen($val[4]); $j++)
|
|
{
|
|
$day=substr($val[4], $j, 1);
|
|
$day++;
|
|
$next_day_hours=(substr("0".substr($val[2], 0, 2)%24, -2).substr($val[2], 2));
|
|
$next_day=($day%7)+1;
|
|
$shift_days_SQL.=" ((time(addtime(call_date, '$offset_hours'))>='$val[1]' and dayofweek(call_date)='$day') or (time(addtime(call_date, '$offset_hours'))<='$next_day_hours' and dayofweek(call_date)='$next_day')) or ";
|
|
# call_date, time(call_date), addtime(call_date, '-1:00:00'), time(addtime(call_date, '-1:30')), time(call_date)>=addtime('09:00', '00:04:00')
|
|
}
|
|
$shift_days_SQL=substr($shift_days_SQL, 0, -3).")";
|
|
}
|
|
}
|
|
else
|
|
{
|
|
$shift_days_SQL="";
|
|
}
|
|
|
|
$shift_stmt="SELECT count(*) from (SELECT lead_id, count(*) as count from vicidial_log where lead_id in (SELECT lead_id from vicidial_list where $full_dialable_SQL and gmt_offset_now='$gmt_row[0]' $filter_SQL) $shift_days_SQL group by lead_id) as count_table where count_table.count>='$call_count_target';";
|
|
|
|
$shift_rslt=mysql_to_mysqli($shift_stmt, $link);
|
|
$shift_row=mysqli_fetch_row($shift_rslt);
|
|
if ($DB) {$HTML_header.="<B>$shift_stmt<BR>$shift_row[0]</B>\n";}
|
|
$total_shift_count+=$shift_row[0];
|
|
}
|
|
$shift_count=$Xdialable_count-$total_shift_count;
|
|
$rpt_body.=" ".sprintf("%8s", $shift_count)." |";
|
|
$total_varname="total_".$key;
|
|
$$total_varname+=$shift_count;
|
|
$CSV_body.=",\"$shift_count\"";
|
|
}
|
|
$rpt_body.="\n";
|
|
$CSV_body.="\n";
|
|
if (!$file_download) {echo $HTML_header; $HTML_header=""; flush();}
|
|
}
|
|
}
|
|
}
|
|
else if ($selected_list && $report_type=="LIST")
|
|
{
|
|
$campaign_stmt="SELECT call_count_limit, call_count_target, dial_statuses, local_call_time, drop_lockout_time, v.campaign_id from vicidial_campaigns v, vicidial_lists vl where inventory_report='Y' and vl.list_id='$selected_list' and vl.campaign_id=v.campaign_id;";
|
|
if ($DB) {$HTML_header.="$campaign_stmt;\n";}
|
|
$campaign_rslt=mysql_to_mysqli($campaign_stmt, $link);
|
|
$campaign_row=mysqli_fetch_row($campaign_rslt);
|
|
$call_count_limit=$campaign_row[0];
|
|
$call_count_target=$campaign_row[1];
|
|
$active_dial_statuses=$campaign_row[2];
|
|
$local_call_time=$campaign_row[3]; if ($override_24hours) {$local_call_time="24hours";}
|
|
$drop_lockout_time=$campaign_row[4];
|
|
$campaign_id=$campaign_row[5];
|
|
|
|
$stmt="SELECT distinct status from vicidial_statuses where completed='N' UNION SELECT distinct status from vicidial_campaign_statuses where completed='N' and campaign_id=(SELECT campaign_id from vicidial_lists where list_id='$selected_list' and inventory_report='Y' $LOGallowed_campaignsSQL);";
|
|
if ($DB) {$HTML_header.="$stmt\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
$inactive_dial_statuses=" ";
|
|
$dial_statuses=" ";
|
|
$inventory_statuses="";
|
|
$inventory_ptnstr="|";
|
|
while ($row=mysqli_fetch_row($rslt))
|
|
{
|
|
$dial_statuses.="$row[0] ";
|
|
$inventory_statuses.="'$row[0]',";
|
|
$inventory_ptnstr.="$row[0]|";
|
|
if (!preg_match("/ $row[0] /", "$active_dial_statuses")) {$inactive_dial_statuses.="$row[0] ";}
|
|
}
|
|
$inventory_statuses=substr($inventory_statuses, 0, -1);
|
|
if ($DB) {$HTML_header.= " "._QXZ("CAMPAIGN DIAL STATUSES",30,"r").": |$active_dial_statuses|\n";}
|
|
if ($DB) {$HTML_header.= " "._QXZ("DIAL STATUSES",30,"r").": |$dial_statuses|\n";}
|
|
if ($DB) {$HTML_header.= " "._QXZ("INVENTORY STATUSES RESULTS",30,"r").": |$inventory_statuses|\n";}
|
|
if ($DB) {$HTML_header.= " "._QXZ("INACTIVE STATUSES RESULTS",30,"r").": |$inactive_dial_statuses|\n";}
|
|
|
|
if ($DB) {$HTML_header.="<B>$campaign_stmt; - $dial_statuses</B>\n";}
|
|
|
|
$filter_stmt="SELECT lead_filter_sql from vicidial_campaigns v, vicidial_lead_filters vlf where v.campaign_id='$campaign_id' and v.lead_filter_id=vlf.lead_filter_id limit 1;";
|
|
if ($DB) {$HTML_header.="$filter_stmt;\n";}
|
|
$filter_rslt=mysql_to_mysqli($filter_stmt, $link);
|
|
$filter_row=mysqli_fetch_row($filter_rslt);
|
|
if (strlen($filter_row[0])>0) {$filter_SQL=" and $filter_row[0]";} else {$filter_SQL="";}
|
|
$filter_SQL = preg_replace("/\\\/",'',$filter_SQL);
|
|
|
|
$lists_stmt="SELECT list_id, list_name, list_description, if(list_lastcalldate is null, '*** "._QXZ("Not called")." *** ', list_lastcalldate) as list_lastcalldate, campaign_id from vicidial_lists where list_id='$selected_list' and inventory_report='Y' $LOGallowed_campaignsSQL order by list_id asc;";
|
|
if ($DB) {$HTML_header.="$lists_stmt;\n";}
|
|
$lists_rslt=mysql_to_mysqli($lists_stmt, $link);
|
|
while ($lists_row=mysqli_fetch_array($lists_rslt))
|
|
{
|
|
$list_id=$lists_row["list_id"];
|
|
$list_name=$lists_row["list_name"];
|
|
$lists_row["list_description"]=substr($lists_row["list_description"], 0, 30);
|
|
$list_description=$lists_row["list_description"];
|
|
$last_calldate=$lists_row["list_lastcalldate"];
|
|
$campaign_id=$lists_row["campaign_id"];
|
|
if (strlen($list_description)>0) {$list_info=$list_description;} else {$list_info=$list_name;}
|
|
$list_call_inv=0;
|
|
GetListCount($list_id, $inventory_ptnstr);
|
|
$average_calls=sprintf("%.1f", MathZDC($total_calls, $list_start_inv));
|
|
|
|
### For TOTAL counts, needs to be here instead of with other "total" variables further down in this particular report
|
|
$total_total_calls+=$total_calls;
|
|
|
|
$Xdialable_count_nofilter = dialable_leads($DB,$link,$local_call_time,"$dial_statuses",$selected_list,$drop_lockout_time,$call_count_limit,$single_status,"");
|
|
if (strlen($inactive_dial_statuses)>1)
|
|
{
|
|
$Xdialable_inactive_count = dialable_leads($DB,$link,$local_call_time,"$inactive_dial_statuses",$selected_list,$drop_lockout_time,$call_count_limit,$single_status,"$filter_SQL");
|
|
}
|
|
else
|
|
{
|
|
$Xdialable_inactive_count = 0;
|
|
}
|
|
|
|
$oneoff_SQL=$filter_SQL." and (called_count < $call_count_limit-1) ";
|
|
$oneoff_count = dialable_leads($DB,$link,$local_call_time,"$dial_statuses",$selected_list,$drop_lockout_time,$call_count_limit,$single_status,"$oneoff_SQL");
|
|
|
|
$full_dialable_SQL="";
|
|
$Xdialable_count = dialable_leads($DB,$link,$local_call_time,"$dial_statuses",$selected_list,$drop_lockout_time,$call_count_limit,$single_status,"$filter_SQL");
|
|
if ($DB > 0) {echo _QXZ("FULL DIALABLE SQL").": |$full_dialable_SQL|";}
|
|
}
|
|
|
|
$penetration=sprintf("%.2f", (MathZDC(100*($list_start_inv-$Xdialable_count), $list_start_inv)));
|
|
|
|
$rpt_body.="| ".sprintf("%9s", $list_id)." | ".sprintf("%-30s", $list_info)." | ".sprintf("%8s", $campaign_id)." | ".$last_calldate." | ".sprintf("%9s", $list_start_inv)." | ".sprintf("%8s", $Xdialable_count)." | ".sprintf("%8s", $Xdialable_count_nofilter)." | ".sprintf("%8s", $oneoff_count)." | ".sprintf("%8s", $Xdialable_inactive_count)." | ".sprintf("%8s", $average_calls)." | ".sprintf("%6s", $penetration)."% |";
|
|
$CSV_body.="\"$list_id\",\"$list_info\",\"$last_calldate\",\"$campaign_id\",\"$list_start_inv\",\"$Xdialable_count\",\"$Xdialable_count_nofilter\",\"$oneoff_count\",\"$Xdialable_inactive_count\",\"$average_calls\",\"$penetration %\"";
|
|
|
|
$total_list_start_inv+=$list_start_inv;
|
|
$total_dialable_count+=$Xdialable_count;
|
|
$total_dialable_count_nofilter+=$Xdialable_count_nofilter;
|
|
$total_dialable_count_oneoff+=$oneoff_count;
|
|
$total_dialable_count_inactive+=$Xdialable_inactive_count;
|
|
|
|
$shift_ary2=$shift_ary;
|
|
while (list($key, $val)=each($shift_ary2))
|
|
{
|
|
$total_shift_count=0;
|
|
$total_nofilter_shift_count=0;
|
|
$total_oneoff_shift_count=0;
|
|
$total_undialable_shift_count=0;
|
|
$total_nofilter_undialable_shift_count=0;
|
|
$gmt_stmt="SELECT distinct gmt_offset_now from vicidial_list where list_id='$list_id';";
|
|
if ($DB) {$HTML_header.="$gmt_stmt\n";}
|
|
$gmt_rslt=mysql_to_mysqli($gmt_stmt, $link);
|
|
while ($gmt_row=mysqli_fetch_row($gmt_rslt))
|
|
{
|
|
if ($time_setting=="LOCAL")
|
|
{
|
|
$gri = $gmt_row[0];
|
|
$offset_hours=$gmt_array[$gri];
|
|
}
|
|
else
|
|
{
|
|
$offset_hours=0;
|
|
}
|
|
|
|
if (strlen($val[4])>0)
|
|
{
|
|
if ($val[3]==0)
|
|
{
|
|
$shift_days_SQL=" and time(addtime(call_date, '$offset_hours'))>='$val[1]' and time(addtime(call_date, '$offset_hours'))<='$val[2]' ";
|
|
$day_str="";
|
|
for ($i=0; $i<strlen($val[4]); $i++)
|
|
{
|
|
$day=substr($val[4], $i, 1);
|
|
$day++;
|
|
$day_str.="$day,";
|
|
}
|
|
$day_str=substr($day_str, 0, -1);
|
|
$shift_days_SQL.="and dayofweek(call_date) in ($day_str)";
|
|
}
|
|
else
|
|
{
|
|
$shift_days_SQL=" and (";
|
|
for ($i=0; $i<strlen($val[4]); $i++)
|
|
{
|
|
$day=substr($val[4], $i, 1);
|
|
$day++;
|
|
$next_day_hours=(substr("0".substr($val[2], 0, 2)%24, -2).substr($val[2], 2));
|
|
$next_day=($day%7)+1;
|
|
$shift_days_SQL.=" ((time(addtime(call_date, '$offset_hours'))>='$val[1]' and dayofweek(call_date)='$day') or (time(addtime(call_date, '$offset_hours'))<='$next_day_hours' and dayofweek(call_date)='$next_day')) or ";
|
|
# call_date, time(call_date), addtime(call_date, '-1:00:00'), time(addtime(call_date, '-1:30')), time(call_date)>=addtime('09:00', '00:04:00')
|
|
}
|
|
$shift_days_SQL=substr($shift_days_SQL, 0, -3).")";
|
|
}
|
|
}
|
|
else
|
|
{
|
|
$shift_days_SQL="";
|
|
}
|
|
|
|
# $dialable_stmt="SELECT count(*) from (SELECT lead_id, count(*) as count from vicidial_log where lead_id in (SELECT lead_id from vicidial_list where $full_dialable_SQL and gmt_offset_now='$gmt_row[0]' $filter_SQL) $shift_days_SQL group by lead_id) as count_table where count_table.count>='$call_count_target'";
|
|
# $dialable_nofilter_stmt="SELECT count(*) from (SELECT lead_id, count(*) as count from vicidial_log where lead_id in (SELECT lead_id from vicidial_list where $full_dialable_SQL and gmt_offset_now='$gmt_row[0]') $shift_days_SQL group by lead_id) as count_table where count_table.count>='$call_count_target'";
|
|
# $undialable_stmt="SELECT count(*) from (SELECT lead_id, count(*) as count from vicidial_log where lead_id in (SELECT lead_id from vicidial_list where $full_dialable_SQL and gmt_offset_now='$gmt_row[0]' $filter_SQL) $shift_days_SQL group by lead_id) as count_table where count_table.count>='$call_count_target'";
|
|
# $undialable_nofilter_stmt="SELECT count(*) from (SELECT lead_id, count(*) as count from vicidial_log where lead_id in (SELECT lead_id from vicidial_list where $full_dialable_SQL and gmt_offset_now='$gmt_row[0]') $shift_days_SQL group by lead_id) as count_table where count_table.count>='$call_count_target'";
|
|
# $oneoff_stmt="SELECT count(*) from (SELECT lead_id, count(*) as count from vicidial_log where lead_id in (SELECT lead_id from vicidial_list where $full_dialable_SQL and gmt_offset_now='$gmt_row[0]' $filter_SQL) $shift_days_SQL group by lead_id) as count_table where count_table.count>='($call_count_target-1)'";
|
|
$shift_stmt="SELECT count(*) from (SELECT lead_id, count(*) as count from vicidial_log where lead_id in (SELECT lead_id from vicidial_list where $full_dialable_SQL and gmt_offset_now='$gmt_row[0]' $filter_SQL) $shift_days_SQL group by lead_id) as count_table where count_table.count>='$call_count_target';";
|
|
|
|
$shift_rslt=mysql_to_mysqli($shift_stmt, $link);
|
|
$shift_row=mysqli_fetch_row($shift_rslt);
|
|
if ($DB) {$HTML_header.="<B>$shift_stmt;<BR>$shift_row[0]</B>\n";}
|
|
$total_shift_count+=$shift_row[0];
|
|
}
|
|
$shift_count=$Xdialable_count-$total_shift_count;
|
|
$rpt_body.=" ".sprintf("%8s", $shift_count)." |";
|
|
$total_varname="total_".$key;
|
|
$$total_varname+=$shift_count;
|
|
$CSV_body.=",\"$shift_count\"";
|
|
}
|
|
$rpt_body.="\n";
|
|
$CSV_body.="\n";
|
|
if (!$file_download) {echo $HTML_header; $HTML_header=""; flush();}
|
|
}
|
|
}
|
|
|
|
$rpt_header.=_QXZ("Date").": ".date("m/d/Y")." -- "._QXZ("Time").": ".date("H:i a")."\n\n";
|
|
$rpt_header.="+-----------+--------------------------------+----------+---------------------+-----------+----------+----------+----------+----------+----------+---------+$rpt_header_BORDER\n";
|
|
$rpt_header.="| "._QXZ("Call list",9)." | "._QXZ("List description",30)." | "._QXZ("Campaign",8)." | "._QXZ("Last call date",19)." | "._QXZ("Start Inv",9)." | "._QXZ("Call Inv",8)." | "._QXZ("Call Inv",8)." | "._QXZ("Call Inv",8)." | "._QXZ("Call Inv",8)." | "._QXZ("Dial Avg",8)." | "._QXZ("Pen.",5)." % |$rpt_header_SHIFTS\n";
|
|
$rpt_header.="| | | | | | "._QXZ("Total",8)." | "._QXZ("No filtr",8)." | "._QXZ("One-off",8)." | "._QXZ("Inactive",8)." | | |$rpt_header_SHIFTS_lower\n";
|
|
$rpt_header.="+-----------+--------------------------------+----------+---------------------+-----------+----------+----------+----------+----------+----------+---------+$rpt_header_BORDER\n";
|
|
|
|
$CSV_header="\""._QXZ("$report_name")."\"\n";
|
|
$CSV_header.="\"Date: ".date("m/d/Y")."\",\"\",\"Time: ".date("H:i a")."\"\n\n";
|
|
$CSV_header.="\""._QXZ("Call list")."\",\""._QXZ("List description")."\",\""._QXZ("Campaign")."\",\""._QXZ("Last call date")."\",\""._QXZ("Start Inv")."\",\""._QXZ("Call Inv Total")."\",\""._QXZ("Call Inv - No filter")."\",\""._QXZ("Call Inv - One-offs")."\",\""._QXZ("Call Inv - Inactive dialable statuses")."\",\""._QXZ("Dial Avg")."\",\""._QXZ("Pen.")." %\",".substr($CSV_header_SHIFTS,0,-1)."\n";
|
|
|
|
$rpt_footer ="+-----------+--------------------------------+----------+---------------------+-----------+----------+----------+----------+----------+----------+---------+$rpt_header_BORDER\n";
|
|
|
|
#### PRINT TOTALS ####
|
|
$total_average_call_count=sprintf("%.1f", MathZDC($total_total_calls, $total_list_start_inv));
|
|
$total_penetration=sprintf("%.2f", (MathZDC(100*($total_list_start_inv-$total_dialable_count), $total_list_start_inv)));
|
|
$rpt_footer.="|"._QXZ("TOTALS",76)." | ".sprintf("%9s", $total_list_start_inv)." | ".sprintf("%8s", $total_dialable_count)." | ".sprintf("%8s", $total_dialable_count_nofilter)." | ".sprintf("%8s", $total_dialable_count_oneoff)." | ".sprintf("%8s", $total_dialable_count_inactive)." | ".sprintf("%8s", $total_average_call_count)." | ".sprintf("%6s", $total_penetration)."% |";
|
|
$CSV_body.="\"\",\"\",\"\",\""._QXZ("TOTALS")."\",\"$total_list_start_inv\",\"$total_dialable_count\",\"$total_dialable_count_nofilter\",\"$total_dialable_count_oneoff\",\"$total_dialable_count_inactive\",\"$total_average_call_count\",\"$total_penetration\"";
|
|
$b=0;
|
|
while ($b < count($shift_ary))
|
|
{
|
|
$total_varname="total_".$shift_ary[$b];
|
|
$rpt_footer.=" ".sprintf("%8s", $$total_varname)." |";
|
|
$CSV_body.=",\"".$$total_varname."\"";
|
|
$b++;
|
|
}
|
|
$CSV_body.="\n";
|
|
$rpt_footer.="\n";
|
|
######################
|
|
|
|
$rpt_footer.="+-----------+--------------------------------+----------+---------------------+-----------+----------+----------+----------+----------+----------+---------+$rpt_header_BORDER\n";
|
|
}
|
|
$HTML_header.="</PRE>\n";
|
|
###############################
|
|
|
|
$HTML_text="<b>"._QXZ("$report_name")."</b> $NWB#dialer_inventory_report$NWE\n";
|
|
$HTML_text.="<TABLE CELLPADDING=3 CELLSPACING=0><TR><TD>";
|
|
$HTML_text.="\n";
|
|
$HTML_text.="<FORM ACTION='$PHP_SELF' METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
|
$HTML_text.="<INPUT TYPE=hidden NAME=DB VALUE='$DB'>\n";
|
|
$HTML_text.="<TABLE CELLPADDING=3 CELLSPACING=0 BGCOLOR=\"#".$SSframe_background."\"><TR height='150'><TD VALIGN=TOP>\n";
|
|
$HTML_text.=" <table width='*' align='center'>\n";
|
|
$HTML_text.=" <tr><td>"._QXZ("Report type").":</td></tr>\n";
|
|
if ($report_type=='LIST') {$cmp_checked=""; $list_checked="checked";} else {$cmp_checked="checked"; $list_checked="";}
|
|
$HTML_text.=" <tr><td><input type='radio' name='report_type' value='CAMPAIGNS' onClick=\"ToggleSpan('campaign_span', 'list_span')\" $cmp_checked>"._QXZ("Campaigns")."</td></tr>\n";
|
|
$HTML_text.=" <tr><td><input type='radio' name='report_type' value='LIST' onClick=\"ToggleSpan('list_span', 'campaign_span')\" $list_checked>"._QXZ("List")."</td></tr>\n";
|
|
$HTML_text.=" </table>\n";
|
|
$HTML_text.="</TD>\n";
|
|
$HTML_text.="<td width='30'> </td>\n";
|
|
$HTML_text.="<TD VALIGN=TOP width=250>\n";
|
|
$HTML_text.="<span id='campaign_span' style='display:block;'>$campaign_span_txt</span>\n";
|
|
$HTML_text.="<span id='list_span' style='display:none;'>$list_span_txt</span>\n";
|
|
$HTML_text.="</TD>\n";
|
|
$HTML_text.="<TD VALIGN=TOP>\n";
|
|
$HTML_text.=" <table width='*' align='center'>\n";
|
|
$HTML_text.=" <tr><td>"._QXZ("Time setting").":</td></tr>\n";
|
|
if ($time_setting=='LOCAL') {$svr_checked=""; $local_checked="checked";} else {$svr_checked="checked"; $local_checked="";}
|
|
if ($override_24hours) {$override_checked="checked";}
|
|
$HTML_text.=" <tr><td><input type='radio' name='time_setting' value='SERVER' $svr_checked>"._QXZ("Server")."</td></tr>\n";
|
|
$HTML_text.=" <tr><td><input type='radio' name='time_setting' value='LOCAL' $local_checked>"._QXZ("Local")."</td></tr>\n";
|
|
$HTML_text.=" <tr><td><input type='checkbox' name='override_24hours' value='OVERRIDE' $override_checked>"._QXZ("Ignore local campaign call time")."<BR>("._QXZ("default to 24 hours").")</td></tr>\n";
|
|
$HTML_text.=" </table>\n";
|
|
$HTML_text.="</TD>\n";
|
|
$HTML_text.="<TD VALIGN=TOP width='150'>\n";
|
|
$HTML_text.=" <table width='*' align='center'>\n";
|
|
$HTML_text.=" <tr><td>"._QXZ("Report source").":</td></tr>\n";
|
|
if ($report_source=='REALTIME') {$ss_checked=""; $rt_checked="checked";} else {$ss_checked="checked"; $rt_checked="";}
|
|
$HTML_text.=" <tr><td width='150' align='left'><input type='radio' name='report_source' value='SNAPSHOT' onClick=\"ToggleSpan('snapshot_span', '')\" $ss_checked>"._QXZ("Snapshot")."</td></tr>\n";
|
|
|
|
if ($inventory_allow_realtime > 0)
|
|
{
|
|
$HTML_text.=" <tr><td align='left'><input type='radio' name='report_source' value='REALTIME' onClick=\"ToggleSpan('', 'snapshot_span')\" $rt_checked>"._QXZ("Real-time")."</td></tr>\n";
|
|
}
|
|
else
|
|
{
|
|
$HTML_text.=" <tr><td align='left'> </td></tr>\n";
|
|
}
|
|
|
|
$HTML_text.=" <tr><td align='left'><span id='snapshot_span' style='display:block;'>$snapshot_span_txt</span>\n";
|
|
$HTML_text.=" </table>\n";
|
|
$HTML_text.="</TD>\n";
|
|
$HTML_text.="<TD VALIGN='top' align='center'>\n";
|
|
$HTML_text.="<font color='BLACK' face='ARIAL,HELVETICA' size='2'> <a href='$PHP_SELF?DB=$DB$groupQS&selected_list=$selected_list&report_type=$report_type&time_setting=$time_setting&report_source=$report_source&snapshot_time=$snapshot_time&file_download=1&SUBMIT=$SUBMIT'>"._QXZ("DOWNLOAD")."</a> | <a href='./admin.php?ADD=999999'>"._QXZ("REPORTS")."</a> </font><BR><BR>\n";
|
|
$HTML_text.="<input name='SUBMIT' value='"._QXZ("SUBMIT")."' style='background-color:#$SSbutton_color' type='submit'>\n";
|
|
$HTML_text.="</TD>\n";
|
|
$HTML_text.="</TR>\n";
|
|
$HTML_text.="</TABLE>\n";
|
|
$HTML_text.="<PRE><FONT SIZE=2>\n\n";
|
|
|
|
$HTML_text.="$rpt_header";
|
|
$HTML_text.="$rpt_body";
|
|
$HTML_text.="$rpt_footer";
|
|
|
|
$time_end = microtime(true);
|
|
$ENDtime = date("U");
|
|
$time = $ENDtime - $STARTtime;
|
|
|
|
$HTML_text.=_QXZ("Executed in")." $time "._QXZ("seconds")."\n";
|
|
$HTML_text.="</FONT></PRE>\n";
|
|
$HTML_text.="</BODY>\n";
|
|
$HTML_text.="</HTML>\n";
|
|
|
|
|
|
if ($file_download>0)
|
|
{
|
|
$FILE_TIME = date("Ymd-His");
|
|
$CSVfilename = "AST_DIALERinventory_$US$FILE_TIME.csv";
|
|
$CSV_text=$CSV_header.$CSV_body;
|
|
$CSV_text=preg_replace('/^\s+/', '', $CSV_text);
|
|
$CSV_text=preg_replace('/\s+,/', ',', $CSV_text);
|
|
$CSV_text=preg_replace('/,\s+/', ',', $CSV_text);
|
|
// We'll be outputting a TXT file
|
|
header('Content-type: application/octet-stream');
|
|
|
|
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
|
header('Expires: 0');
|
|
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
|
header('Pragma: public');
|
|
ob_clean();
|
|
flush();
|
|
|
|
echo "$CSV_text";
|
|
}
|
|
else
|
|
{
|
|
$short_header=1;
|
|
|
|
echo $HTML_header;
|
|
require("admin_header.php");
|
|
echo $HTML_text;
|
|
}
|
|
|
|
if ($db_source == 'S')
|
|
{
|
|
mysqli_close($link);
|
|
$use_slave_server=0;
|
|
$db_source = 'M';
|
|
require("dbconnect_mysqli.php");
|
|
}
|
|
|
|
$endMS = microtime();
|
|
$startMSary = explode(" ",$startMS);
|
|
$endMSary = explode(" ",$endMS);
|
|
$runS = ($endMSary[0] - $startMSary[0]);
|
|
$runM = ($endMSary[1] - $startMSary[1]);
|
|
$TOTALrun = ($runS + $runM);
|
|
|
|
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
|
if ($DB) {echo "|$stmt|\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
|
|
exit;
|
|
|
|
?>
|
|
|
|
|