mattf
f9fe14d04f
Overhaul of Spanish Agent and Admin language translations based on new contributed language files Overhaul of Dutch Agent translation, and added contributed images git-svn-id: svn://192.168.202.10@2126 3d104415-ff17-0410-8863-d5cf3c621b8a
2260 lines
104 KiB
PHP
2260 lines
104 KiB
PHP
<?php
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# manager_send.php version 2.8
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#
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# Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# This script is designed purely to insert records into the vicidial_manager table to signal Actions to an asterisk server
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# This script depends on the server_ip being sent and also needs to have a valid user/pass from the vicidial_users table
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#
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# required variables:
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# - $server_ip
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# - $session_name
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# - $user
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# - $pass
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# optional variables:
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# - $ACTION - ('Originate','Redirect','Hangup','Command','Monitor','StopMonitor','SysCIDOriginate','SysCIDdtmfOriginate','RedirectName','RedirectNameVmail','MonitorConf','StopMonitorConf','RedirectXtra','RedirectXtraCX','RedirectVD','HangupConfDial','VolumeControl','OriginateVDRelogin')
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# - $queryCID - ('CN012345678901234567',...)
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# - $format - ('text','debug')
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# - $channel - ('Zap/41-1','SIP/test101-1jut','IAX2/iaxy@iaxy',...)
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# - $exten - ('1234','913125551212',...)
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# - $ext_context - ('default','demo',...)
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# - $ext_priority - ('1','2',...)
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# - $filename - ('20050406-125623_44444',...)
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# - $extenName - ('phone100',...)
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# - $parkedby - ('phone100',...)
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# - $extrachannel - ('Zap/41-1','SIP/test101-1jut','IAX2/iaxy@iaxy',...)
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# - $auto_dial_level - ('0','1','1.1',...)
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# - $campaign - ('CLOSER','TESTCAMP',...)
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# - $uniqueid - ('1120232758.2406800',...)
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# - $lead_id - ('1234',...)
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# - $seconds - ('32',...)
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# - $outbound_cid - ('3125551212','0000000000',...)
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# - $agent_log_id - ('123456',...)
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# - $call_server_ip - ('10.10.10.15',...)
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# - $CalLCID - ('VD01234567890123456',...)
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# - $stage - ('UP','DOWN','2NDXfeR')
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# - $session_id - ('8600051')
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# - $FROMvdc - ('YES','NO')
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# - $agentchannel - ('SIP/cc101-g7yr','Zap/1-1',...)
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# - $usegroupalias - ('0','1')
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# - $account - ('DEFAULT',...)
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# - $agent_dialed_number - ('1','')
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# - $agent_dialed_type - ('MANUAL_OVERRIDE','MANUAL_DIALNOW','MANUAL_PREVIEW',...)
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# - $nodeletevdac - ('0','1')
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# - $alertCID - ('0','1')
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# - $preset_name = ('TESTING PRESET',...)
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# - $call_variables = ('Variable: vendor_lead_code=1234|campaign=TESTCAMP|...')
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# - $log_campaign
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# - $qm_extension
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#
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# CHANGELOG:
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# 50401-1002 - First build of script, Hangup function only
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# 50404-1045 - Redirect basic function enabled
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# 50406-1522 - Monitor basic function enabled
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# 50407-1647 - Monitor and StopMonitor full functions enabled
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# 50422-1120 - basic Originate function enabled
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# 50428-1451 - basic SysCIDOriginate function enabled for checking voicemail
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# 50502-1539 - basic RedirectName and RedirectNameVmail added
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# 50503-1227 - added session_name checking for extra security
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# 50523-1341 - added Conference call start/stop recording
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# 50523-1421 - added OriginateName and OriginateNameVmail for local calls
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# 50524-1602 - added RedirectToPark and RedirectFromPark
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# 50531-1203 - added RedirecXtra for dual channel redirection
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# 50630-1100 - script changed to not use HTTP login vars, user/pass instead
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# 50804-1148 - Added RedirectVD for VICIDIAL blind redirection with logging
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# 50815-1204 - Added NEXTAVAILABLE to RedirectXtra function
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# 50903-2343 - Added HangupConfDial function to hangup in-dial channels in conf
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# 50913-1057 - Added outbound_cid set if present to originate call
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# 51020-1556 - Added agent_log_id framework for detailed agent activity logging
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# 51118-1204 - Fixed Blind transfer bug from VICIDIAL when in manual dial mode
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# 51129-1014 - Added ability to accept calls from other VICIDIAL servers
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# 51129-1253 - Fixed Hangups of other agents channels in VICIDIAL AD
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# 60310-2022 - Fixed NEXTAVAILABLE bug in leave-3way-call redirect function
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# 60421-1413 - check GET/POST vars lines with isset to not trigger PHP NOTICES
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# 60619-1158 - Added variable filters to close security holes for login form
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# 60809-1544 - Added direct transfers to leave-3ways in consultative transfers
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# 61004-1526 - Added parsing of volume control command and lookup or number
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# 61130-1617 - Added lead_id to MonitorConf for recording_log
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# 61201-1115 - Added user to MonitorConf for recording_log
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# 70111-1600 - added ability to use BLEND/INBND/*_C/*_B/*_I as closer campaigns
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# 70226-1251 - Added Mute/UnMute to conference volume control
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# 70320-1502 - Added option to allow retry of leave-3way-call and debug logging
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# 70322-1636 - Added sipsak display ability
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# 80331-1433 - Added second transfer try for VICIDIAL transfers on manual dial calls
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# 80402-0121 - Fixes for manual dial transfers on some systems
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# 80424-0442 - Added non_latin lookup from system_settings
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# 80707-2325 - Added vicidial_id to recording_log for tracking of vicidial or closer log to recording
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# 80915-1755 - Rewrote leave-3way functions for external calling
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# 81011-1404 - Fixed bugs in leave3way when transferring a manual dial call
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# 81020-1459 - Fixed bugs in queue_log logging
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# 81104-0203 - Added mysql error logging capability
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# 90303-1144 - Fixed manual dial live hangup bug
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# 90304-1334 - Added account and usegroupalias and user campaign/in-group specific variables
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# 90305-1040 - Added agent_dialed_number and type for user_call_log feature
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# 90508-0727 - Changed to PHP long tags
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# 90511-1019 - Added restriction not allowing dialing into agent sessions from manual dial
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# 90913-1410 - Fixed minor logging bug
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# 90916-1830 - Added nodeletevdac
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# 90924-1555 - Added am_message_exten_override for list_id option
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# 91112-1110 - Added CALLOUTBOUND value to QM entry lookup
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# 91205-2103 - Code cleanup
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# 91213-1208 - Added queue_position to queue_log COMPLETE... records
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# 100327-0846 - Fix for list_id override answering machine message
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# 100423-2304 - Added alertCID
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# 100527-1014 - Added SysCIDdtmfOriginate function
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# 100813-0833 - Added preset_name variable and logging
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# 101004-1345 - Added Ivr park functions
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# 101024-1638 - Added park_log logging for parked calls
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# 101107-2331 - Added CALLERONHOLD/CALLEROFFHOLD queue_log entries
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# 101125-1018 - Added call_variables Originate variables
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# 110224-1710 - Added compatibility with QM phone environment logging
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# 110626-2320 - Added qm_extension
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# 120810-0030 - Added external_recording
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# 120831-1458 - Added vicidial_dial_log outbound call logging
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# 121120-0848 - Added QM socket-send functionality
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# 130108-1641 - Change for Asterisk 1.8 compatibility
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# 130328-0008 - Converted ereg to preg functions
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# 130603-2205 - Added login lockout for 15 minutes after 10 failed logins, and other security fixes
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# 130705-1521 - Added optional encrypted passwords compatibility
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# 130802-1021 - Changed to PHP mysqli functions
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# 130926-1755 - Added queuemetrics_record_hold option
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# 140215-2057 - Added several variable options for QM socket URL
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#
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$version = '2.8-66';
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$build = '140215-2057';
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$mel=1; # Mysql Error Log enabled = 1
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$mysql_log_count=128;
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$one_mysql_log=0;
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require_once("dbconnect_mysqli.php");
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require_once("functions.php");
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### These are variable assignments for PHP globals off
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if (isset($_GET["user"])) {$user=$_GET["user"];}
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elseif (isset($_POST["user"])) {$user=$_POST["user"];}
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if (isset($_GET["pass"])) {$pass=$_GET["pass"];}
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elseif (isset($_POST["pass"])) {$pass=$_POST["pass"];}
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if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];}
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elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];}
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if (isset($_GET["session_name"])) {$session_name=$_GET["session_name"];}
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elseif (isset($_POST["session_name"])) {$session_name=$_POST["session_name"];}
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if (isset($_GET["ACTION"])) {$ACTION=$_GET["ACTION"];}
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elseif (isset($_POST["ACTION"])) {$ACTION=$_POST["ACTION"];}
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if (isset($_GET["queryCID"])) {$queryCID=$_GET["queryCID"];}
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elseif (isset($_POST["queryCID"])) {$queryCID=$_POST["queryCID"];}
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if (isset($_GET["format"])) {$format=$_GET["format"];}
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elseif (isset($_POST["format"])) {$format=$_POST["format"];}
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if (isset($_GET["channel"])) {$channel=$_GET["channel"];}
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elseif (isset($_POST["channel"])) {$channel=$_POST["channel"];}
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if (isset($_GET["exten"])) {$exten=$_GET["exten"];}
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elseif (isset($_POST["exten"])) {$exten=$_POST["exten"];}
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if (isset($_GET["ext_context"])) {$ext_context=$_GET["ext_context"];}
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elseif (isset($_POST["ext_context"])) {$ext_context=$_POST["ext_context"];}
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if (isset($_GET["ext_priority"])) {$ext_priority=$_GET["ext_priority"];}
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elseif (isset($_POST["ext_priority"])) {$ext_priority=$_POST["ext_priority"];}
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if (isset($_GET["filename"])) {$filename=$_GET["filename"];}
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elseif (isset($_POST["filename"])) {$filename=$_POST["filename"];}
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if (isset($_GET["extenName"])) {$extenName=$_GET["extenName"];}
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elseif (isset($_POST["extenName"])) {$extenName=$_POST["extenName"];}
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if (isset($_GET["parkedby"])) {$parkedby=$_GET["parkedby"];}
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elseif (isset($_POST["parkedby"])) {$parkedby=$_POST["parkedby"];}
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if (isset($_GET["extrachannel"])) {$extrachannel=$_GET["extrachannel"];}
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elseif (isset($_POST["extrachannel"])) {$extrachannel=$_POST["extrachannel"];}
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if (isset($_GET["auto_dial_level"])) {$auto_dial_level=$_GET["auto_dial_level"];}
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elseif (isset($_POST["auto_dial_level"])) {$auto_dial_level=$_POST["auto_dial_level"];}
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if (isset($_GET["campaign"])) {$campaign=$_GET["campaign"];}
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elseif (isset($_POST["campaign"])) {$campaign=$_POST["campaign"];}
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if (isset($_GET["uniqueid"])) {$uniqueid=$_GET["uniqueid"];}
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elseif (isset($_POST["uniqueid"])) {$uniqueid=$_POST["uniqueid"];}
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if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
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elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
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if (isset($_GET["secondS"])) {$secondS=$_GET["secondS"];}
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elseif (isset($_POST["secondS"])) {$secondS=$_POST["secondS"];}
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if (isset($_GET["outbound_cid"])) {$outbound_cid=$_GET["outbound_cid"];}
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elseif (isset($_POST["outbound_cid"])) {$outbound_cid=$_POST["outbound_cid"];}
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if (isset($_GET["agent_log_id"])) {$agent_log_id=$_GET["agent_log_id"];}
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elseif (isset($_POST["agent_log_id"])) {$agent_log_id=$_POST["agent_log_id"];}
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if (isset($_GET["call_server_ip"])) {$call_server_ip=$_GET["call_server_ip"];}
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elseif (isset($_POST["call_server_ip"])) {$call_server_ip=$_POST["call_server_ip"];}
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if (isset($_GET["CalLCID"])) {$CalLCID=$_GET["CalLCID"];}
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elseif (isset($_POST["CalLCID"])) {$CalLCID=$_POST["CalLCID"];}
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if (isset($_GET["phone_code"])) {$phone_code=$_GET["phone_code"];}
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elseif (isset($_POST["phone_code"])) {$phone_code=$_POST["phone_code"];}
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if (isset($_GET["phone_number"])) {$phone_number=$_GET["phone_number"];}
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elseif (isset($_POST["phone_number"])) {$phone_number=$_POST["phone_number"];}
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if (isset($_GET["stage"])) {$stage=$_GET["stage"];}
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elseif (isset($_POST["stage"])) {$stage=$_POST["stage"];}
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if (isset($_GET["extension"])) {$extension=$_GET["extension"];}
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elseif (isset($_POST["extension"])) {$extension=$_POST["extension"];}
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if (isset($_GET["protocol"])) {$protocol=$_GET["protocol"];}
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elseif (isset($_POST["protocol"])) {$protocol=$_POST["protocol"];}
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if (isset($_GET["phone_ip"])) {$phone_ip=$_GET["phone_ip"];}
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elseif (isset($_POST["phone_ip"])) {$phone_ip=$_POST["phone_ip"];}
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if (isset($_GET["enable_sipsak_messages"])) {$enable_sipsak_messages=$_GET["enable_sipsak_messages"];}
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elseif (isset($_POST["enable_sipsak_messages"])) {$enable_sipsak_messages=$_POST["enable_sipsak_messages"];}
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if (isset($_GET["allow_sipsak_messages"])) {$allow_sipsak_messages=$_GET["allow_sipsak_messages"];}
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elseif (isset($_POST["allow_sipsak_messages"])) {$allow_sipsak_messages=$_POST["allow_sipsak_messages"];}
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if (isset($_GET["session_id"])) {$session_id=$_GET["session_id"];}
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elseif (isset($_POST["session_id"])) {$session_id=$_POST["session_id"];}
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if (isset($_GET["FROMvdc"])) {$FROMvdc=$_GET["FROMvdc"];}
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elseif (isset($_POST["FROMvdc"])) {$FROMvdc=$_POST["FROMvdc"];}
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if (isset($_GET["agentchannel"])) {$agentchannel=$_GET["agentchannel"];}
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elseif (isset($_POST["agentchannel"])) {$agentchannel=$_POST["agentchannel"];}
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if (isset($_GET["usegroupalias"])) {$usegroupalias=$_GET["usegroupalias"];}
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elseif (isset($_POST["usegroupalias"])) {$usegroupalias=$_POST["usegroupalias"];}
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if (isset($_GET["account"])) {$account=$_GET["account"];}
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elseif (isset($_POST["account"])) {$account=$_POST["account"];}
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if (isset($_GET["agent_dialed_number"])) {$agent_dialed_number=$_GET["agent_dialed_number"];}
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elseif (isset($_POST["agent_dialed_number"])) {$agent_dialed_number=$_POST["agent_dialed_number"];}
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if (isset($_GET["agent_dialed_type"])) {$agent_dialed_type=$_GET["agent_dialed_type"];}
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elseif (isset($_POST["agent_dialed_type"])) {$agent_dialed_type=$_POST["agent_dialed_type"];}
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if (isset($_GET["nodeletevdac"])) {$nodeletevdac=$_GET["nodeletevdac"];}
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elseif (isset($_POST["nodeletevdac"])) {$nodeletevdac=$_POST["nodeletevdac"];}
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if (isset($_GET["alertCID"])) {$alertCID=$_GET["alertCID"];}
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elseif (isset($_POST["alertCID"])) {$alertCID=$_POST["alertCID"];}
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if (isset($_GET["preset_name"])) {$preset_name=$_GET["preset_name"];}
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elseif (isset($_POST["preset_name"])) {$preset_name=$_POST["preset_name"];}
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if (isset($_GET["call_variables"])) {$call_variables=$_GET["call_variables"];}
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elseif (isset($_POST["call_variables"])) {$call_variables=$_POST["call_variables"];}
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if (isset($_GET["log_campaign"])) {$log_campaign=$_GET["log_campaign"];}
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elseif (isset($_POST["log_campaign"])) {$log_campaign=$_POST["log_campaign"];}
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if (isset($_GET["qm_extension"])) {$qm_extension=$_GET["qm_extension"];}
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elseif (isset($_POST["qm_extension"])) {$qm_extension=$_POST["qm_extension"];}
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header ("Content-type: text/html; charset=utf-8");
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header ("Cache-Control: no-cache, must-revalidate"); // HTTP/1.1
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header ("Pragma: no-cache"); // HTTP/1.0
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,allow_sipsak_messages FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02001',$user,$server_ip,$session_name,$one_mysql_log);}
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$allow_sipsak_messages = $row[1];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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if ($non_latin < 1)
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{
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$user=preg_replace("/[^-_0-9a-zA-Z]/","",$user);
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$pass=preg_replace("/\'|\"|\\\\|;| /","",$pass);
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$secondS = preg_replace("/[^0-9]/","",$secondS);
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}
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else
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{
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$user = preg_replace("/\'|\"|\\\\|;/","",$user);
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$pass=preg_replace("/\'|\"|\\\\|;| /","",$pass);
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}
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$session_name = preg_replace("/\'|\"|\\\\|;/","",$session_name);
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$server_ip = preg_replace("/\'|\"|\\\\|;/","",$server_ip);
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# default optional vars if not set
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if (!isset($ACTION)) {$ACTION="Originate";}
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if (!isset($format)) {$format="alert";}
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if (!isset($ext_priority)) {$ext_priority="1";}
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$StarTtime = date("U");
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$NOW_DATE = date("Y-m-d");
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$NOW_TIME = date("Y-m-d H:i:s");
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$NOWnum = date("YmdHis");
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if (!isset($query_date)) {$query_date = $NOW_DATE;}
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$auth=0;
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$auth_message = user_authorization($user,$pass,'',0,1,0);
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if ($auth_message == 'GOOD')
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{$auth=1;}
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if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
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{
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echo "Username/Password non validi: |$user|$pass|$auth_message|\n";
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exit;
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}
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else
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{
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if( (strlen($server_ip)<6) or (!isset($server_ip)) or ( (strlen($session_name)<12) or (!isset($session_name)) ) )
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{
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echo "ip del server non valido: |$server_ip| or Nome sessione non valido: |$session_name|\n";
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exit;
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}
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else
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{
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$stmt="SELECT count(*) from web_client_sessions where session_name='$session_name' and server_ip='$server_ip';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02003',$user,$server_ip,$session_name,$one_mysql_log);}
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$row=mysqli_fetch_row($rslt);
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$SNauth=$row[0];
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if($SNauth==0)
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{
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echo "Nome sessione non valido: |$session_name|$server_ip|\n";
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exit;
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}
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else
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{
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# do nothing for now
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}
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}
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}
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if ($format=='debug')
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{
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echo "<html>\n";
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echo "<head>\n";
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echo "<!-- VERSIONE: $version BUILD: $build ACTION: $ACTION server_ip: $server_ip-->\n";
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echo "<title>Invio Manager: ";
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if ($ACTION=="Originate") {echo "Originate";}
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if ($ACTION=="Redirect") {echo "Redirect";}
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if ($ACTION=="RedirectName") {echo "RedirectName";}
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if ($ACTION=="Hangup") {echo "Hangup";}
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if ($ACTION=="Command") {echo "Command";}
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if ($ACTION==99999) {echo "HELP";}
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echo "</title>\n";
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echo "</head>\n";
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echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
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}
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######################
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# ACTION=SysCIDdtmfOriginate - prep the send dtmf command
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######################
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if ($ACTION=="SysCIDdtmfOriginate")
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{
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$stmt="UPDATE vicidial_live_agents SET external_dtmf='' where user='$user';";
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if ($format=='debug') {echo "\n<!-- $stmt -->";}
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$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02092',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$ACTION="SysCIDOriginate";
|
|
}
|
|
|
|
|
|
|
|
######################
|
|
# ACTION=SysCIDOriginate - insert Originate Manager statement allowing small CIDs for system calls
|
|
######################
|
|
if ($ACTION=="SysCIDOriginate")
|
|
{
|
|
if ( (strlen($exten)<1) or (strlen($channel)<1) or (strlen($ext_context)<1) or (strlen($queryCID)<1) )
|
|
{
|
|
echo "Exten $exten non è valido or queryCID $queryCID non è valido, Originate comando non inserito\n";
|
|
}
|
|
else
|
|
{
|
|
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$queryCID','Channel: $channel','Context: $ext_context','Exten: $exten','Priority: $ext_priority','Callerid: $queryCID','','','','','');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02004',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
echo "Originate comando inviato per Exten $exten Canale $channel su $server_ip\n";
|
|
}
|
|
}
|
|
|
|
|
|
|
|
######################
|
|
# ACTION=Originate, OriginateName, OriginateNameVmail - insert Originate Manager statement
|
|
######################
|
|
if ($ACTION=="OriginateName")
|
|
{
|
|
if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($extenName)<1) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) )
|
|
{
|
|
$channel_live=0;
|
|
echo "Una di queste variabili non è valido:\n";
|
|
echo "Channel $channel deve avere più di 2 caratteri\n";
|
|
echo "queryCID $queryCID deve avere più di 14 caratteri\n";
|
|
echo "extenName $extenName deve essere impostato\n";
|
|
echo "ext_context $ext_context deve essere impostato\n";
|
|
echo "ext_priority $ext_priority deve essere impostato\n";
|
|
echo "\nOriginateName Action non inviato\n";
|
|
}
|
|
else
|
|
{
|
|
$stmt="SELECT dialplan_number FROM phones where server_ip = '$server_ip' and extension='$extenName';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02005',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$name_count = mysqli_num_rows($rslt);
|
|
if ($name_count>0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$exten = $row[0];
|
|
$ACTION="Originate";
|
|
}
|
|
}
|
|
}
|
|
|
|
if ($ACTION=="OriginateNameVmail")
|
|
{
|
|
if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($extenName)<1) or (strlen($exten)<1) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) )
|
|
{
|
|
$channel_live=0;
|
|
echo "Una di queste variabili non è valido:\n";
|
|
echo "Channel $channel deve avere più di 2 caratteri\n";
|
|
echo "queryCID $queryCID deve avere più di 14 caratteri\n";
|
|
echo "extenName $extenName deve essere impostato\n";
|
|
echo "exten $exten deve essere impostato\n";
|
|
echo "ext_context $ext_context deve essere impostato\n";
|
|
echo "ext_priority $ext_priority deve essere impostato\n";
|
|
echo "\nOriginateNameVmail Action non inviato\n";
|
|
}
|
|
else
|
|
{
|
|
$stmt="SELECT voicemail_id FROM phones where server_ip = '$server_ip' and extension='$extenName';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02006',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$name_count = mysqli_num_rows($rslt);
|
|
if ($name_count>0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$exten = "$exten$row[0]";
|
|
$ACTION="Originate";
|
|
}
|
|
}
|
|
}
|
|
|
|
if ($ACTION=="OriginateVDRelogin")
|
|
{
|
|
if ( ($enable_sipsak_messages > 0) and ($allow_sipsak_messages > 0) and (preg_match("/SIP/i",$protocol)) )
|
|
{
|
|
$CIDdate = date("ymdHis");
|
|
$DS='-';
|
|
$SIPSAK_prefix = 'LIN-';
|
|
$campaign = preg_replace("/\'|\"|\\\\|;/","",$campaign);
|
|
$extension = preg_replace("/\'|\"|\\\\|;/","",$extension);
|
|
$phone_ip = preg_replace("/\'|\"|\\\\|;/","",$phone_ip);
|
|
|
|
print "<!-- sending login sipsak message: $SIPSAK_prefix$campaign -->\n";
|
|
passthru("/usr/local/bin/sipsak -M -O desktop -B \"$SIPSAK_prefix$campaign\" -r 5060 -s sip:$extension@$phone_ip > /dev/null");
|
|
$queryCID = "$SIPSAK_prefix$campaign$DS$CIDdate";
|
|
}
|
|
$ACTION="Originate";
|
|
}
|
|
|
|
if ($ACTION=="Originate")
|
|
{
|
|
if ( (strlen($exten)<1) or (strlen($channel)<1) or (strlen($ext_context)<1) or ( (strlen($queryCID)<10) and ($alertCID < 1) ) )
|
|
{
|
|
echo "ERROR Exten $exten non è valido or queryCID $queryCID non è valido, Originate comando non inserito\n";
|
|
}
|
|
else
|
|
{
|
|
if ( (preg_match('/MANUAL/i',$agent_dialed_type)) and ( (preg_match("/^\d860\d\d\d\d$/i",$exten)) or (preg_match("/^860\d\d\d\d$/i",$exten)) ) )
|
|
{
|
|
echo "ERROR Non ti è permesso lavorare nella sessione di un altro operatore $exten\n";
|
|
exit;
|
|
}
|
|
|
|
if (strlen($outbound_cid)>1)
|
|
{$outCID = "\"$queryCID\" <$outbound_cid>";}
|
|
else
|
|
{$outCID = "$queryCID";}
|
|
if ( ($usegroupalias > 0) and (strlen($account)>1) )
|
|
{
|
|
$RAWaccount = $account;
|
|
$account = "Account: $account";
|
|
$variable = "Variable: _usegroupalias=1";
|
|
if (strlen($call_variables)>9)
|
|
{$variable = "Variable: _usegroupalias=1";} # |$call_variables
|
|
}
|
|
else
|
|
{$variable=''; $account="Variable: $call_variables";}
|
|
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$queryCID','Channel: $channel','Context: $ext_context','Exten: $exten','Priority: $ext_priority','Callerid: $outCID','$account','$variable','','','');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02007',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
echo "Originate comando inviato per Exten $exten Canale $channel su $server_ip |$account|$variable|\n";
|
|
|
|
### log outbound call in the dial log
|
|
$stmt = "INSERT INTO vicidial_dial_log SET caller_code='$queryCID',lead_id='$lead_id',server_ip='$server_ip',call_date='$NOW_TIME',extension='$exten',channel='$channel',timeout='0',outbound_cid='$outCID',context='$ext_context';";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02119',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
if ($agent_dialed_number > 0)
|
|
{
|
|
if (strlen($lead_id)<1) {$lead_id='0';}
|
|
$customer_hungup='';
|
|
if ( ($stage > 0) and (preg_match("/3WAY/",$agent_dialed_type)) )
|
|
{$customer_hungup = 'BEFORE_CALL';}
|
|
$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id,preset_name,campaign_id,customer_hungup) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$exten','$channel','$lead_id','$outbound_cid','$RAWaccount','$preset_name','$campaign','$customer_hungup')";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00192',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
if (strlen($preset_name) > 0)
|
|
{
|
|
$stmt = "SELECT count(*) from vicidial_xfer_stats where campaign_id='$campaign' and preset_name='$preset_name';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02093',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($row[0] > 0)
|
|
{
|
|
$stmt = "UPDATE vicidial_xfer_stats SET xfer_count=(xfer_count+1) where campaign_id='$campaign' and preset_name='$preset_name';";
|
|
}
|
|
else
|
|
{
|
|
$stmt = "INSERT INTO vicidial_xfer_stats SET campaign_id='$campaign',preset_name='$preset_name',xfer_count='1';";
|
|
}
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02094',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
|
|
######################
|
|
# ACTION=HangupConfDial - find the Local channel that is in the conference and needs to be hung up
|
|
######################
|
|
if ($ACTION=="HangupConfDial")
|
|
{
|
|
$row=''; $rowx='';
|
|
$channel_live=1;
|
|
if ( (strlen($exten)<3) or (strlen($queryCID)<15) or (strlen($ext_context)<1) )
|
|
{
|
|
$channel_live=0;
|
|
echo "conference $exten non è valido or ext_context $ext_context or queryCID $queryCID non è valido, Hangup comando non inserito\n";
|
|
}
|
|
else
|
|
{
|
|
$local_DEF = 'Local/';
|
|
$local_AMP = '@';
|
|
$hangup_channel_prefix = "$local_DEF$exten$local_AMP$ext_context";
|
|
|
|
$stmt="SELECT count(*) FROM live_sip_channels where server_ip = '$server_ip' and channel LIKE \"$hangup_channel_prefix%\";";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02008',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($row > 0)
|
|
{
|
|
$stmt="SELECT channel FROM live_sip_channels where server_ip = '$server_ip' and channel LIKE \"$hangup_channel_prefix%\";";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02009',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$channel=$rowx[0];
|
|
$ACTION="Hangup";
|
|
$queryCID = preg_replace("/^./i","G",$queryCID); # GTvdcW...
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
|
|
######################
|
|
# ACTION=Hangup - insert Hangup Manager statement
|
|
######################
|
|
if ($ACTION=="Hangup")
|
|
{
|
|
$stmt="UPDATE vicidial_live_agents SET external_hangup='0' where user='$user';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02010',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$row=''; $rowx='';
|
|
$channel_live=1;
|
|
if ( (strlen($channel)<3) or (strlen($queryCID)<15) )
|
|
{
|
|
$channel_live=0;
|
|
echo "Channel $channel non è valido or queryCID $queryCID non è valido, Hangup comando non inserito\n";
|
|
}
|
|
else
|
|
{
|
|
if (strlen($call_server_ip)<7) {$call_server_ip = $server_ip;}
|
|
|
|
# $stmt="SELECT count(*) FROM live_channels where server_ip = '$call_server_ip' and channel='$channel';";
|
|
# if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
# $rslt=mysql_to_mysqli($stmt, $link);
|
|
# $row=mysqli_fetch_row($rslt);
|
|
# if ($row[0]==0)
|
|
# {
|
|
# $stmt="SELECT count(*) FROM live_sip_channels where server_ip = '$call_server_ip' and channel='$channel';";
|
|
# if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
# $rslt=mysql_to_mysqli($stmt, $link);
|
|
# $rowx=mysqli_fetch_row($rslt);
|
|
# if ($rowx[0]==0)
|
|
# {
|
|
# $channel_live=0;
|
|
# echo "Channel $channel is not live on $call_server_ip, Hangup command not inserted\n";
|
|
# }
|
|
# }
|
|
if ( ($auto_dial_level > 0) and (strlen($CalLCID)>2) and (strlen($exten)>2) and ($secondS > 0))
|
|
{
|
|
$stmt="SELECT count(*) FROM vicidial_auto_calls where channel='$channel' and callerid='$CalLCID';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02011',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
if ($rowx[0]==0)
|
|
{
|
|
echo "Call $CalLCID $channel non è attivo su $call_server_ip, Checking Live Canale...\n";
|
|
|
|
$stmt="SELECT count(*) FROM live_channels where server_ip = '$call_server_ip' and channel='$channel' and extension LIKE \"%$exten\";";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02012',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($row[0]==0)
|
|
{
|
|
$channel_live=0;
|
|
echo "Channel $channel non è attivo su $call_server_ip, Hangup comando non inserito $rowx[0]\n$stmt\n";
|
|
}
|
|
else
|
|
{
|
|
echo "$stmt\n";
|
|
}
|
|
}
|
|
}
|
|
if ( ($auto_dial_level < 1) and (strlen($stage)>2) and (strlen($channel)>2) and (strlen($exten)>2) )
|
|
{
|
|
$stmt="SELECT count(*) FROM live_channels where server_ip = '$call_server_ip' and channel='$channel' and extension NOT LIKE \"%$exten%\";";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02083',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($row[0] > 0)
|
|
{
|
|
$channel_live=0;
|
|
echo "Channel $channel in use by another agent su $call_server_ip, Hangup comando non inserito $rowx[0]\n$stmt\n";
|
|
if ($WeBRooTWritablE > 0)
|
|
{
|
|
$fp = fopen ("./vicidial_debug.txt", "a");
|
|
fwrite ($fp, "$NOW_TIME|MDCHU|$user|$channel|$call_server_ip|$exten|\n");
|
|
fclose($fp);
|
|
}
|
|
}
|
|
else
|
|
{
|
|
echo "$stmt\n";
|
|
}
|
|
}
|
|
|
|
if ($channel_live==1)
|
|
{
|
|
if ( (strlen($CalLCID)>15) and ($secondS > 0))
|
|
{
|
|
$stmt="SELECT count(*) FROM vicidial_auto_calls where callerid='$CalLCID';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02013',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
if ($format=='debug') {echo "\n<!-- $rowx[0]|$stmt -->";}
|
|
if ($rowx[0] > 0)
|
|
{
|
|
#############################################
|
|
##### START QUEUEMETRICS LOGGING LOOKUP #####
|
|
$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_pe_phone_append,queuemetrics_socket,queuemetrics_socket_url FROM system_settings;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02014',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
if ($format=='debug') {echo "\n<!-- $rowx[0]|$stmt -->";}
|
|
$qm_conf_ct = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
while ($i < $qm_conf_ct)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$enable_queuemetrics_logging = $row[0];
|
|
$queuemetrics_server_ip = $row[1];
|
|
$queuemetrics_dbname = $row[2];
|
|
$queuemetrics_login = $row[3];
|
|
$queuemetrics_pass = $row[4];
|
|
$queuemetrics_log_id = $row[5];
|
|
$queuemetrics_pe_phone_append = $row[6];
|
|
$queuemetrics_socket = $row[7];
|
|
$queuemetrics_socket_url = $row[8];
|
|
$i++;
|
|
}
|
|
##### END QUEUEMETRICS LOGGING LOOKUP #####
|
|
###########################################
|
|
if ($enable_queuemetrics_logging > 0)
|
|
{
|
|
$linkB=mysqli_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
|
|
mysqli_select_db($linkB, "$queuemetrics_dbname");
|
|
|
|
$stmt="SELECT count(*) from queue_log where call_id='$CalLCID' and verb='CONNECT';";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02015',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$VAC_cn_ct = mysqli_num_rows($rslt);
|
|
if ($VAC_cn_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$caller_connect = $row[0];
|
|
}
|
|
if ($format=='debug') {echo "\n<!-- $caller_connect|$stmt -->";}
|
|
if ($caller_connect > 0)
|
|
{
|
|
$CLqueue_position='1';
|
|
### grab call lead information needed for QM logging
|
|
$stmt="SELECT auto_call_id,lead_id,phone_number,status,campaign_id,phone_code,alt_dial,stage,callerid,uniqueid,queue_position from vicidial_auto_calls where callerid='$CalLCID' order by call_time limit 1;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02016',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$VAC_qm_ct = mysqli_num_rows($rslt);
|
|
if ($VAC_qm_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$auto_call_id = $row[0];
|
|
$CLlead_id = $row[1];
|
|
$CLphone_number = $row[2];
|
|
$CLstatus = $row[3];
|
|
$CLcampaign_id = $row[4];
|
|
$CLphone_code = $row[5];
|
|
$CLalt_dial = $row[6];
|
|
$CLstage = $row[7];
|
|
$CLcallerid = $row[8];
|
|
$CLuniqueid = $row[9];
|
|
$CLqueue_position = $row[10];
|
|
}
|
|
if ($format=='debug') {echo "\n<!-- $CLcampaign_id|$stmt -->";}
|
|
|
|
$CLstage = preg_replace("/.*-/",'',$CLstage);
|
|
if (strlen($CLstage) < 1) {$CLstage=0;}
|
|
|
|
$stmt="SELECT count(*) from queue_log where call_id='$CalLCID' and verb='COMPLETECALLER' and queue='$CLcampaign_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02017',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$VAC_cc_ct = mysqli_num_rows($rslt);
|
|
if ($VAC_cc_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$caller_complete = $row[0];
|
|
}
|
|
if ($format=='debug') {echo "\n<!-- $caller_complete|$stmt -->";}
|
|
|
|
if ($caller_complete < 1)
|
|
{
|
|
$time_id=0;
|
|
$stmt="SELECT time_id from queue_log where call_id='$CalLCID' and verb IN('ENTERQUEUE','CALLOUTBOUND') and queue='$CLcampaign_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02018',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$VAC_eq_ct = mysqli_num_rows($rslt);
|
|
if ($VAC_eq_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$time_id = $row[0];
|
|
}
|
|
$StarTtime = date("U");
|
|
if ($time_id > 100000)
|
|
{$secondS = ($StarTtime - $time_id);}
|
|
|
|
$data4SQL='';
|
|
$data4SS='';
|
|
$stmt="SELECT queuemetrics_phone_environment FROM vicidial_campaigns where campaign_id='$log_campaign' and queuemetrics_phone_environment!='';";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02116',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
if ($DB) {echo "$stmt\n";}
|
|
$cqpe_ct = mysqli_num_rows($rslt);
|
|
if ($cqpe_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$pe_append='';
|
|
if ( ($queuemetrics_pe_phone_append > 0) and (strlen($row[0])>0) )
|
|
{$pe_append = "-$qm_extension";}
|
|
$data4SQL = ",data4='$row[0]$pe_append'";
|
|
$data4SS = "&data4=$row[0]$pe_append";
|
|
}
|
|
|
|
if ($format=='debug') {echo "\n<!-- $caller_complete|$stmt -->";}
|
|
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$CalLCID',queue='$CLcampaign_id',agent='Agent/$user',verb='COMPLETEAGENT',data1='$CLstage',data2='$secondS',data3='$CLqueue_position',serverid='$queuemetrics_log_id' $data4SQL;";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02019',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$affected_rows = mysqli_affected_rows($linkB);
|
|
if ($format=='debug') {echo "\n<!-- $affected_rows|$stmt -->";}
|
|
|
|
if ( ($queuemetrics_socket == 'CONNECT_COMPLETE') and (strlen($queuemetrics_socket_url) > 10) )
|
|
{
|
|
if (preg_match("/--A--/",$queuemetrics_socket_url))
|
|
{
|
|
##### grab the data from vicidial_list for the lead_id
|
|
$stmt="SELECT vendor_lead_code,list_id,phone_code,phone_number,title,first_name,middle_initial,last_name,postal_code FROM vicidial_list where lead_id='$CLlead_id' LIMIT 1;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02128',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
if ($DB) {echo "$stmt\n";}
|
|
$list_lead_ct = mysqli_num_rows($rslt);
|
|
if ($list_lead_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$vendor_id = urlencode(trim($row[0]));
|
|
$list_id = urlencode(trim($row[1]));
|
|
$phone_code = urlencode(trim($row[2]));
|
|
$phone_number = urlencode(trim($row[3]));
|
|
$title = urlencode(trim($row[4]));
|
|
$first_name = urlencode(trim($row[5]));
|
|
$middle_initial = urlencode(trim($row[6]));
|
|
$last_name = urlencode(trim($row[7]));
|
|
$postal_code = urlencode(trim($row[8]));
|
|
}
|
|
$queuemetrics_socket_url = preg_replace('/^VAR/','',$queuemetrics_socket_url);
|
|
$queuemetrics_socket_url = preg_replace('/--A--lead_id--B--/i',"$lead_id",$queuemetrics_socket_url);
|
|
$queuemetrics_socket_url = preg_replace('/--A--vendor_id--B--/i',"$vendor_id",$queuemetrics_socket_url);
|
|
$queuemetrics_socket_url = preg_replace('/--A--vendor_lead_code--B--/i',"$vendor_id",$queuemetrics_socket_url);
|
|
$queuemetrics_socket_url = preg_replace('/--A--list_id--B--/i',"$list_id",$queuemetrics_socket_url);
|
|
$queuemetrics_socket_url = preg_replace('/--A--phone_number--B--/i',"$phone_number",$queuemetrics_socket_url);
|
|
$queuemetrics_socket_url = preg_replace('/--A--title--B--/i',"$title",$queuemetrics_socket_url);
|
|
$queuemetrics_socket_url = preg_replace('/--A--first_name--B--/i',"$first_name",$queuemetrics_socket_url);
|
|
$queuemetrics_socket_url = preg_replace('/--A--middle_initial--B--/i',"$middle_initial",$queuemetrics_socket_url);
|
|
$queuemetrics_socket_url = preg_replace('/--A--last_name--B--/i',"$last_name",$queuemetrics_socket_url);
|
|
$queuemetrics_socket_url = preg_replace('/--A--postal_code--B--/i',"$postal_code",$queuemetrics_socket_url);
|
|
}
|
|
$socket_send_data_begin='?';
|
|
$socket_send_data = "time_id=$StarTtime&call_id=$CalLCID&queue=$CLcampaign_id&agent=Agent/$user&verb=COMPLETEAGENT&data1=$CLstage&data2=$secondS&data3=$CLqueue_position$data4SS";
|
|
if (preg_match("/\?/",$queuemetrics_socket_url))
|
|
{$socket_send_data_begin='&';}
|
|
### send queue_log data to the queuemetrics_socket_url ###
|
|
if ($DB > 0) {echo "$queuemetrics_socket_url$socket_send_data_begin$socket_send_data<BR>\n";}
|
|
$SCUfile = file("$queuemetrics_socket_url$socket_send_data_begin$socket_send_data");
|
|
if ($DB > 0) {echo "$SCUfile[0]<BR>\n";}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$call_server_ip','','Hangup','$queryCID','Channel: $channel','','','','','','','','','');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02020',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
echo "Hangup comando inviato per Canale $channel su $call_server_ip\n";
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
|
|
######################
|
|
# ACTION=Redirect, RedirectName, RedirectNameVmail, RedirectToPark, RedirectFromPark, RedirectVD, RedirectXtra, RedirectXtraCX
|
|
# - insert Redirect Manager statement using extensions name
|
|
######################
|
|
if ($ACTION=="RedirectVD")
|
|
{
|
|
if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($exten)<1) or (strlen($campaign)<1) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) or (strlen($uniqueid)<2) or (strlen($lead_id)<1) )
|
|
{
|
|
$channel_live=0;
|
|
echo "Una di queste variabili non è valido:\n";
|
|
echo "Channel $channel deve avere più di 2 caratteri\n";
|
|
echo "queryCID $queryCID deve avere più di 14 caratteri\n";
|
|
echo "exten $exten deve essere impostato\n";
|
|
echo "ext_context $ext_context deve essere impostato\n";
|
|
echo "ext_priority $ext_priority deve essere impostato\n";
|
|
echo "auto_dial_level $auto_dial_level deve essere impostato\n";
|
|
echo "campaign $campaign deve essere impostato\n";
|
|
echo "uniqueid $uniqueid deve essere impostato\n";
|
|
echo "lead_id $lead_id deve essere impostato\n";
|
|
echo "\nRedirectVD Action non inviato\n";
|
|
}
|
|
else
|
|
{
|
|
if (strlen($call_server_ip)>6) {$server_ip = $call_server_ip;}
|
|
$stmt = "select count(*) from vicidial_campaigns where campaign_id='$campaign' and campaign_allow_inbound='Y';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02021',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($row[0] > 0)
|
|
{
|
|
$four_hours_ago = date("Y-m-d H:i:s", mktime(date("H")-4,date("i"),date("s"),date("m"),date("d"),date("Y")));
|
|
$stmt = "UPDATE vicidial_closer_log set end_epoch='$StarTtime', length_in_sec=(queue_seconds + $secondS),status='XFER' where lead_id='$lead_id' and call_date > \"$four_hours_ago\" order by start_epoch desc limit 1;";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02022',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
}
|
|
|
|
$stmt = "UPDATE vicidial_log set end_epoch='$StarTtime', length_in_sec='$secondS',status='XFER' where uniqueid='$uniqueid';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02023',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
if ($nodeletevdac < 1)
|
|
{
|
|
$stmt = "DELETE from vicidial_auto_calls where uniqueid='$uniqueid';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02024',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
}
|
|
|
|
if (strlen($preset_name) > 0)
|
|
{
|
|
$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,preset_name,campaign_id) values('$user','$NOW_TIME','BLIND_XFER','$server_ip','$exten','$channel','$lead_id','$preset_name','$campaign')";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02095',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$stmt = "SELECT count(*) from vicidial_xfer_stats where campaign_id='$campaign' and preset_name='$preset_name';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02096',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($row[0] > 0)
|
|
{
|
|
$stmt = "UPDATE vicidial_xfer_stats SET xfer_count=(xfer_count+1) where campaign_id='$campaign' and preset_name='$preset_name';";
|
|
}
|
|
else
|
|
{
|
|
$stmt = "INSERT INTO vicidial_xfer_stats SET campaign_id='$campaign',preset_name='$preset_name',xfer_count='1';";
|
|
}
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02097',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
}
|
|
|
|
$ACTION="Redirect";
|
|
}
|
|
}
|
|
|
|
if ($ACTION=="RedirectToPark")
|
|
{
|
|
if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($exten)<1) or (strlen($extenName)<1) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) or (strlen($parkedby)<1) )
|
|
{
|
|
$channel_live=0;
|
|
echo "Una di queste variabili non è valido:\n";
|
|
echo "Channel $channel deve avere più di 2 caratteri\n";
|
|
echo "queryCID $queryCID deve avere più di 14 caratteri\n";
|
|
echo "exten $exten deve essere impostato\n";
|
|
echo "extenName $extenName deve essere impostato\n";
|
|
echo "ext_context $ext_context deve essere impostato\n";
|
|
echo "ext_priority $ext_priority deve essere impostato\n";
|
|
echo "parkedby $parkedby deve essere impostato\n";
|
|
echo "\nRedirectToPark Action non inviato\n";
|
|
}
|
|
else
|
|
{
|
|
if ($stage!="2NDXfeR")
|
|
{
|
|
if (strlen($call_server_ip)>6) {$server_ip = $call_server_ip;}
|
|
$stmt = "INSERT INTO parked_channels values('$channel','$server_ip','$CalLCID','$extenName','$parkedby','$NOW_TIME');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02025',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$ACTION="Redirect";
|
|
|
|
$stmt = "INSERT INTO park_log SET uniqueid='$uniqueid',status='PARKED',channel='$channel',channel_group='$campaign',server_ip='$server_ip',parked_time='$NOW_TIME',parked_sec=0,extension='$CalLCID',user='$user',lead_id='$lead_id';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02098',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
|
|
#############################################
|
|
##### START QUEUEMETRICS LOGGING LOOKUP #####
|
|
$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_record_hold FROM system_settings;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02099',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
if ($format=='debug') {echo "\n<!-- $rowx[0]|$stmt -->";}
|
|
$qm_conf_ct = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
while ($i < $qm_conf_ct)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$enable_queuemetrics_logging = $row[0];
|
|
$queuemetrics_server_ip = $row[1];
|
|
$queuemetrics_dbname = $row[2];
|
|
$queuemetrics_login = $row[3];
|
|
$queuemetrics_pass = $row[4];
|
|
$queuemetrics_log_id = $row[5];
|
|
$queuemetrics_record_hold = $row[6];
|
|
$i++;
|
|
}
|
|
##### END QUEUEMETRICS LOGGING LOOKUP #####
|
|
###########################################
|
|
if ($enable_queuemetrics_logging > 0)
|
|
{
|
|
$linkB=mysqli_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
|
|
mysqli_select_db($linkB, "$queuemetrics_dbname");
|
|
|
|
$time_id=0;
|
|
$secondS=0;
|
|
$stmt="SELECT time_id,queue,agent from queue_log where call_id='$CalLCID' and verb='CONNECT' order by time_id desc limit 1;";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02100',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$VAC_eq_ct = mysqli_num_rows($rslt);
|
|
if ($VAC_eq_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$time_id = $row[0];
|
|
$queue = $row[1];
|
|
$agent = $row[2];
|
|
}
|
|
$StarTtime = date("U");
|
|
if ($time_id > 100000)
|
|
{$secondS = ($StarTtime - $time_id);}
|
|
|
|
if ($VAC_eq_ct > 0)
|
|
{
|
|
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$CalLCID',queue='$queue',agent='Agent/$user',verb='CALLERONHOLD',data1='PARK',serverid='$queuemetrics_log_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02101',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$affected_rows = mysqli_affected_rows($linkB);
|
|
if ($format=='debug') {echo "\n<!-- $affected_rows|$stmt -->";}
|
|
|
|
if ($queuemetrics_record_hold > 0)
|
|
{
|
|
$stmt = "INSERT INTO record_tags SET call_id='$CalLCID',record_title='Hold',visible='1',color='255',time='$secondS',duration='0',message='$user|$NOW_TIME';";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02120',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$affected_rows = mysqli_affected_rows($linkB);
|
|
if ($format=='debug') {echo "\n<!-- $affected_rows|$stmt -->";}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
# $fp = fopen ("./vicidial_debug.txt", "a");
|
|
# fwrite ($fp, "$NOW_TIME|MS_LOG_0|$queryCID|$stmt|\n");
|
|
# fclose($fp);
|
|
}
|
|
|
|
$stmt="UPDATE vicidial_live_agents SET external_park='' where user='$user';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02086',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
}
|
|
|
|
if ($ACTION=="RedirectFromPark")
|
|
{
|
|
if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($exten)<1) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) )
|
|
{
|
|
$channel_live=0;
|
|
echo "Una di queste variabili non è valido:\n";
|
|
echo "Channel $channel deve avere più di 2 caratteri\n";
|
|
echo "queryCID $queryCID deve avere più di 14 caratteri\n";
|
|
echo "exten $exten deve essere impostato\n";
|
|
echo "ext_context $ext_context deve essere impostato\n";
|
|
echo "ext_priority $ext_priority deve essere impostato\n";
|
|
echo "\nRedirectFromPark Action non inviato\n";
|
|
}
|
|
else
|
|
{
|
|
if ($stage!="2NDXfeR")
|
|
{
|
|
if (strlen($call_server_ip)>6) {$server_ip = $call_server_ip;}
|
|
$stmt = "DELETE FROM parked_channels where server_ip='$server_ip' and channel='$channel';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02026',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$ACTION="Redirect";
|
|
|
|
$parked_sec=0;
|
|
$stmt = "SELECT UNIX_TIMESTAMP(parked_time) FROM park_log where uniqueid='$uniqueid' and server_ip='$server_ip' and extension='$CalLCID' and (parked_sec < 1 or grab_time is NULL) order by parked_time desc limit 1;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02102',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$VAC_pl_ct = mysqli_num_rows($rslt);
|
|
if ($VAC_pl_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$parked_sec = ($StarTtime - $row[0]);
|
|
|
|
$stmt = "UPDATE park_log SET status='GRABBED',grab_time='$NOW_TIME',parked_sec='$parked_sec' where uniqueid='$uniqueid' and server_ip='$server_ip' and extension='$CalLCID' order by parked_time desc limit 1;";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02103',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
#############################################
|
|
##### START QUEUEMETRICS LOGGING LOOKUP #####
|
|
$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_record_hold FROM system_settings;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02104',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
if ($format=='debug') {echo "\n<!-- $rowx[0]|$stmt -->";}
|
|
$qm_conf_ct = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
while ($i < $qm_conf_ct)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$enable_queuemetrics_logging = $row[0];
|
|
$queuemetrics_server_ip = $row[1];
|
|
$queuemetrics_dbname = $row[2];
|
|
$queuemetrics_login = $row[3];
|
|
$queuemetrics_pass = $row[4];
|
|
$queuemetrics_log_id = $row[5];
|
|
$queuemetrics_record_hold = $row[6];
|
|
$i++;
|
|
}
|
|
##### END QUEUEMETRICS LOGGING LOOKUP #####
|
|
###########################################
|
|
if ($enable_queuemetrics_logging > 0)
|
|
{
|
|
$linkB=mysqli_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
|
|
mysqli_select_db($linkB, "$queuemetrics_dbname");
|
|
|
|
$time_id=0;
|
|
$secondS=0;
|
|
$stmt="SELECT time_id,queue,agent from queue_log where call_id='$CalLCID' and verb='CONNECT' order by time_id desc limit 1;";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02105',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$VAC_eq_ct = mysqli_num_rows($rslt);
|
|
if ($VAC_eq_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$time_id = $row[0];
|
|
$queue = $row[1];
|
|
$agent = $row[2];
|
|
}
|
|
$StarTtime = date("U");
|
|
if ($time_id > 100000)
|
|
{$secondS = ($StarTtime - $time_id);}
|
|
|
|
if ($VAC_eq_ct > 0)
|
|
{
|
|
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$CalLCID',queue='$queue',agent='Agent/$user',verb='CALLEROFFHOLD',data1='$parked_sec',data2='PARK',serverid='$queuemetrics_log_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02106',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$affected_rows = mysqli_affected_rows($linkB);
|
|
if ($format=='debug') {echo "\n<!-- $affected_rows|$stmt -->";}
|
|
|
|
if ($queuemetrics_record_hold > 0)
|
|
{
|
|
$hold_start_time_id=0;
|
|
$stmt="SELECT time from record_tags where call_id='$CalLCID' and record_title='Hold' and duration=0;";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02121',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$VAC_eq_ct = mysqli_num_rows($rslt);
|
|
if ($VAC_eq_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$hold_start_time_id = $row[0];
|
|
}
|
|
$total_hold_time = ($secondS - $hold_start_time_id);
|
|
|
|
$stmt = "INSERT INTO record_tags SET call_id='$CalLCID',record_title='Unhold',visible='1',color='255',time='$secondS',duration='$total_hold_time',message='$user|$NOW_TIME';";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02122',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$affected_rows = mysqli_affected_rows($linkB);
|
|
if ($format=='debug') {echo "\n<!-- $affected_rows|$stmt -->";}
|
|
|
|
$stmt = "UPDATE record_tags SET duration='$total_hold_time' where call_id='$CalLCID' and record_title='Hold' and duration=0;";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02123',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$affected_rows = mysqli_affected_rows($linkB);
|
|
if ($format=='debug') {echo "\n<!-- $affected_rows|$stmt -->";}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
$stmt="UPDATE vicidial_live_agents SET external_park='' where user='$user';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02087',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
}
|
|
|
|
if ($ACTION=="RedirectToParkIVR")
|
|
{
|
|
if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($exten)<1) or (strlen($extenName)<1) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) or (strlen($parkedby)<1) )
|
|
{
|
|
$channel_live=0;
|
|
echo "Una di queste variabili non è valido:\n";
|
|
echo "Channel $channel deve avere più di 2 caratteri\n";
|
|
echo "queryCID $queryCID deve avere più di 14 caratteri\n";
|
|
echo "exten $exten deve essere impostato\n";
|
|
echo "extenName $extenName deve essere impostato\n";
|
|
echo "ext_context $ext_context deve essere impostato\n";
|
|
echo "ext_priority $ext_priority deve essere impostato\n";
|
|
echo "parkedby $parkedby deve essere impostato\n";
|
|
echo "\nRedirectToPark Action non inviato\n";
|
|
}
|
|
else
|
|
{
|
|
if ($stage!="2NDXfeR")
|
|
{
|
|
if (strlen($call_server_ip)>6) {$server_ip = $call_server_ip;}
|
|
$stmt = "INSERT INTO parked_channels values('$channel','$server_ip','$CalLCID','$extenName','$parkedby','$NOW_TIME');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02025',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$ACTION="Redirect";
|
|
|
|
$stmt = "UPDATE vicidial_auto_calls SET extension='PARK_IVR' where callerid='$CalLCID' limit 1;";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02088',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$stmt = "INSERT INTO park_log SET uniqueid='$uniqueid',status='IVRPARKED',channel='$channel',channel_group='$campaign',server_ip='$server_ip',parked_time='$NOW_TIME',parked_sec=0,extension='$CalLCID',user='$user',lead_id='$lead_id';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02107',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
#############################################
|
|
##### START QUEUEMETRICS LOGGING LOOKUP #####
|
|
$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_record_hold FROM system_settings;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02108',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
if ($format=='debug') {echo "\n<!-- $rowx[0]|$stmt -->";}
|
|
$qm_conf_ct = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
while ($i < $qm_conf_ct)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$enable_queuemetrics_logging = $row[0];
|
|
$queuemetrics_server_ip = $row[1];
|
|
$queuemetrics_dbname = $row[2];
|
|
$queuemetrics_login = $row[3];
|
|
$queuemetrics_pass = $row[4];
|
|
$queuemetrics_log_id = $row[5];
|
|
$queuemetrics_record_hold = $row[6];
|
|
$i++;
|
|
}
|
|
##### END QUEUEMETRICS LOGGING LOOKUP #####
|
|
###########################################
|
|
if ($enable_queuemetrics_logging > 0)
|
|
{
|
|
$linkB=mysqli_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
|
|
mysqli_select_db($linkB, "$queuemetrics_dbname");
|
|
|
|
$time_id=0;
|
|
$secondS=0;
|
|
$stmt="SELECT time_id,queue,agent from queue_log where call_id='$CalLCID' and verb='CONNECT' order by time_id desc limit 1;";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02109',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$VAC_eq_ct = mysqli_num_rows($rslt);
|
|
if ($VAC_eq_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$time_id = $row[0];
|
|
$queue = $row[1];
|
|
$agent = $row[2];
|
|
}
|
|
$StarTtime = date("U");
|
|
if ($time_id > 100000)
|
|
{$secondS = ($StarTtime - $time_id);}
|
|
|
|
if ($VAC_eq_ct > 0)
|
|
{
|
|
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$CalLCID',queue='$queue',agent='Agent/$user',verb='CALLERONHOLD',data1='IVRPARK',serverid='$queuemetrics_log_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02110',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$affected_rows = mysqli_affected_rows($linkB);
|
|
if ($format=='debug') {echo "\n<!-- $affected_rows|$stmt -->";}
|
|
|
|
if ($queuemetrics_record_hold > 0)
|
|
{
|
|
$stmt = "INSERT INTO record_tags SET call_id='$CalLCID',record_title='Hold',visible='1',color='255',time='$secondS',duration='0',message='$user|$NOW_TIME';";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02124',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$affected_rows = mysqli_affected_rows($linkB);
|
|
if ($format=='debug') {echo "\n<!-- $affected_rows|$stmt -->";}
|
|
}
|
|
}
|
|
}
|
|
# $fp = fopen ("./vicidial_debug.txt", "a");
|
|
# fwrite ($fp, "$NOW_TIME|MS_LOG_0|$queryCID|$stmt|\n");
|
|
# fclose($fp);
|
|
}
|
|
}
|
|
|
|
$stmt="UPDATE vicidial_live_agents SET external_park='' where user='$user';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02089',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
}
|
|
|
|
if ($ACTION=="RedirectFromParkIVR")
|
|
{
|
|
if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($exten)<1) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) )
|
|
{
|
|
$channel_live=0;
|
|
echo "Una di queste variabili non è valido:\n";
|
|
echo "Channel $channel deve avere più di 2 caratteri\n";
|
|
echo "queryCID $queryCID deve avere più di 14 caratteri\n";
|
|
echo "exten $exten deve essere impostato\n";
|
|
echo "ext_context $ext_context deve essere impostato\n";
|
|
echo "ext_priority $ext_priority deve essere impostato\n";
|
|
echo "\nRedirectFromPark Action non inviato\n";
|
|
}
|
|
else
|
|
{
|
|
if ($stage!="2NDXfeR")
|
|
{
|
|
if (strlen($call_server_ip)>6) {$server_ip = $call_server_ip;}
|
|
$stmt = "DELETE FROM parked_channels where server_ip='$server_ip' and channel='$channel';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02026',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$ACTION="Redirect";
|
|
|
|
$stmt = "UPDATE vicidial_auto_calls SET extension='' where callerid='$CalLCID' limit 1;";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02090',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$parked_sec=0;
|
|
$stmt = "SELECT UNIX_TIMESTAMP(parked_time) FROM park_log where uniqueid='$uniqueid' and server_ip='$server_ip' and extension='$CalLCID' and (parked_sec < 1 or grab_time is NULL) order by parked_time desc limit 1;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02111',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$VAC_pl_ct = mysqli_num_rows($rslt);
|
|
if ($VAC_pl_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$parked_sec = ($StarTtime - $row[0]);
|
|
|
|
$stmt = "UPDATE park_log SET status='GRABBEDIVR',grab_time='$NOW_TIME',parked_sec='$parked_sec' where uniqueid='$uniqueid' and server_ip='$server_ip' and extension='$CalLCID' order by parked_time desc limit 1;";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02112',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
#############################################
|
|
##### START QUEUEMETRICS LOGGING LOOKUP #####
|
|
$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_record_hold FROM system_settings;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02113',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
if ($format=='debug') {echo "\n<!-- $rowx[0]|$stmt -->";}
|
|
$qm_conf_ct = mysqli_num_rows($rslt);
|
|
$i=0;
|
|
while ($i < $qm_conf_ct)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$enable_queuemetrics_logging = $row[0];
|
|
$queuemetrics_server_ip = $row[1];
|
|
$queuemetrics_dbname = $row[2];
|
|
$queuemetrics_login = $row[3];
|
|
$queuemetrics_pass = $row[4];
|
|
$queuemetrics_log_id = $row[5];
|
|
$queuemetrics_record_hold = $row[6];
|
|
$i++;
|
|
}
|
|
##### END QUEUEMETRICS LOGGING LOOKUP #####
|
|
###########################################
|
|
if ($enable_queuemetrics_logging > 0)
|
|
{
|
|
$linkB=mysqli_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
|
|
mysqli_select_db($linkB, "$queuemetrics_dbname");
|
|
|
|
$time_id=0;
|
|
$secondS=0;
|
|
$stmt="SELECT time_id,queue,agent from queue_log where call_id='$CalLCID' and verb='CONNECT' order by time_id desc limit 1;";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02114',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$VAC_eq_ct = mysqli_num_rows($rslt);
|
|
if ($VAC_eq_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$time_id = $row[0];
|
|
$queue = $row[1];
|
|
$agent = $row[2];
|
|
}
|
|
$StarTtime = date("U");
|
|
if ($time_id > 100000)
|
|
{$secondS = ($StarTtime - $time_id);}
|
|
|
|
if ($VAC_eq_ct > 0)
|
|
{
|
|
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$CalLCID',queue='$queue',agent='Agent/$user',verb='CALLEROFFHOLD',data1='$parked_sec',data2='IVRPARK',serverid='$queuemetrics_log_id';";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02115',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$affected_rows = mysqli_affected_rows($linkB);
|
|
if ($format=='debug') {echo "\n<!-- $affected_rows|$stmt -->";}
|
|
|
|
if ($queuemetrics_record_hold > 0)
|
|
{
|
|
$hold_start_time_id=0;
|
|
$stmt="SELECT time from record_tags where call_id='$CalLCID' and record_title='Hold' and duration=0;";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02125',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$VAC_eq_ct = mysqli_num_rows($rslt);
|
|
if ($VAC_eq_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$hold_start_time_id = $row[0];
|
|
}
|
|
$total_hold_time = ($secondS - $hold_start_time_id);
|
|
|
|
$stmt = "INSERT INTO record_tags SET call_id='$CalLCID',record_title='Unhold',visible='1',color='255',time='$secondS',duration='$total_hold_time',message='$user|$NOW_TIME';";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02126',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$affected_rows = mysqli_affected_rows($linkB);
|
|
if ($format=='debug') {echo "\n<!-- $affected_rows|$stmt -->";}
|
|
|
|
$stmt = "UPDATE record_tags SET duration='$total_hold_time' where call_id='$CalLCID' and record_title='Hold' and duration=0;";
|
|
$rslt=mysql_to_mysqli($stmt, $linkB);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02127',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$affected_rows = mysqli_affected_rows($linkB);
|
|
if ($format=='debug') {echo "\n<!-- $affected_rows|$stmt -->";}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
$stmt="UPDATE vicidial_live_agents SET external_park='' where user='$user';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02091',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
}
|
|
|
|
|
|
if ($ACTION=="RedirectName")
|
|
{
|
|
if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($extenName)<1) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) )
|
|
{
|
|
$channel_live=0;
|
|
echo "Una di queste variabili non è valido:\n";
|
|
echo "Channel $channel deve avere più di 2 caratteri\n";
|
|
echo "queryCID $queryCID deve avere più di 14 caratteri\n";
|
|
echo "extenName $extenName deve essere impostato\n";
|
|
echo "ext_context $ext_context deve essere impostato\n";
|
|
echo "ext_priority $ext_priority deve essere impostato\n";
|
|
echo "\nRedirectName Action non inviato\n";
|
|
}
|
|
else
|
|
{
|
|
$stmt="SELECT dialplan_number FROM phones where server_ip = '$server_ip' and extension='$extenName';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02027',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$name_count = mysqli_num_rows($rslt);
|
|
if ($name_count>0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$exten = $row[0];
|
|
$ACTION="Redirect";
|
|
}
|
|
}
|
|
}
|
|
|
|
if ($ACTION=="RedirectNameVmail")
|
|
{
|
|
if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($extenName)<1) or (strlen($exten)<1) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) )
|
|
{
|
|
$channel_live=0;
|
|
echo "Una di queste variabili non è valido:\n";
|
|
echo "Channel $channel deve avere più di 2 caratteri\n";
|
|
echo "queryCID $queryCID deve avere più di 14 caratteri\n";
|
|
echo "extenName $extenName deve essere impostato\n";
|
|
echo "exten $exten deve essere impostato\n";
|
|
echo "ext_context $ext_context deve essere impostato\n";
|
|
echo "ext_priority $ext_priority deve essere impostato\n";
|
|
echo "\nRedirectNameVmail Action non inviato\n";
|
|
}
|
|
else
|
|
{
|
|
$stmt="SELECT voicemail_id FROM phones where server_ip = '$server_ip' and extension='$extenName';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02028',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$name_count = mysqli_num_rows($rslt);
|
|
if ($name_count>0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$exten = "$exten$row[0]";
|
|
$ACTION="Redirect";
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
|
|
if ($ACTION=="RedirectXtraCXNeW")
|
|
{
|
|
$DBout='';
|
|
$row=''; $rowx='';
|
|
$channel_liveX=1;
|
|
$channel_liveY=1;
|
|
if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) or (strlen($session_id)<3) or ( ( (strlen($extrachannel)<3) or (strlen($exten)<1) ) and (!preg_match("/NEXTAVAILABLE/",$exten)) ) )
|
|
{
|
|
$channel_liveX=0;
|
|
$channel_liveY=0;
|
|
echo "Una di queste variabili non è valido:\n";
|
|
echo "Channel $channel deve avere più di 2 caratteri\n";
|
|
echo "ExtraChannel $extrachannel deve avere più di 2 caratteri\n";
|
|
echo "queryCID $queryCID deve avere più di 14 caratteri\n";
|
|
echo "exten $exten deve essere impostato\n";
|
|
echo "ext_context $ext_context deve essere impostato\n";
|
|
echo "ext_priority $ext_priority deve essere impostato\n";
|
|
echo "\nRedirect Action non inviato\n";
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename))
|
|
{
|
|
if ($WeBRooTWritablE > 0)
|
|
{
|
|
$fp = fopen ("./vicidial_debug.txt", "a");
|
|
fwrite ($fp, "$NOW_TIME|RDCXC|$filename|$user|$campaign|$channel|$extrachannel|$queryCID|$exten|$ext_context|ext_priority|\n");
|
|
fclose($fp);
|
|
}
|
|
}
|
|
}
|
|
else
|
|
{
|
|
if (preg_match("/NEXTAVAILABLE/",$exten))
|
|
{
|
|
$stmtA="SELECT count(*) FROM vicidial_conferences where server_ip='$server_ip' and ((extension='') or (extension is null)) and conf_exten != '$session_id';";
|
|
if ($format=='debug') {echo "\n<!-- $stmtA -->";}
|
|
$rslt=mysql_to_mysqli($stmtA, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtA,'02029',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($row[0] > 1)
|
|
{
|
|
$stmtB="UPDATE vicidial_conferences set extension='$protocol/$extension$NOWnum', leave_3way='0' where server_ip='$server_ip' and ((extension='') or (extension is null)) and conf_exten != '$session_id' limit 1;";
|
|
if ($format=='debug') {echo "\n<!-- $stmtB -->";}
|
|
$rslt=mysql_to_mysqli($stmtB, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtB,'02030',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$stmtC="SELECT conf_exten from vicidial_conferences where server_ip='$server_ip' and extension='$protocol/$extension$NOWnum' and conf_exten != '$session_id';";
|
|
if ($format=='debug') {echo "\n<!-- $stmtC -->";}
|
|
$rslt=mysql_to_mysqli($stmtC, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtC,'02031',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
$exten = $row[0];
|
|
|
|
if ( (preg_match("/^8300/i",$extension)) and ($protocol == 'Local') )
|
|
{
|
|
$extension = "$extension$user";
|
|
}
|
|
|
|
$stmtD="UPDATE vicidial_conferences set extension='$protocol/$extension' where server_ip='$server_ip' and conf_exten='$exten' limit 1;";
|
|
if ($format=='debug') {echo "\n<!-- $stmtD -->";}
|
|
$rslt=mysql_to_mysqli($stmtD, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtD,'02032',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$stmtE="UPDATE vicidial_conferences set leave_3way='1', leave_3way_datetime='$NOW_TIME', extension='3WAY_$user' where server_ip='$server_ip' and conf_exten='$session_id';";
|
|
if ($format=='debug') {echo "\n<!-- $stmtE -->";}
|
|
$rslt=mysql_to_mysqli($stmtE, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtE,'02033',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$queryCID = "CXAR24$NOWnum";
|
|
$stmtF="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Redirect','$queryCID','Channel: $agentchannel','Context: $ext_context','Exten: $exten','Priority: 1','CallerID: $queryCID','','','','','');";
|
|
if ($format=='debug') {echo "\n<!-- $stmtF -->";}
|
|
$rslt=mysql_to_mysqli($stmtF, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtF,'02034',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$stmtG="UPDATE vicidial_live_agents set conf_exten='$exten' where server_ip='$server_ip' and user='$user';";
|
|
if ($format=='debug') {echo "\n<!-- $stmtG -->";}
|
|
$rslt=mysql_to_mysqli($stmtG, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtG,'02035',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
if ($auto_dial_level < 1)
|
|
{
|
|
$stmtH = "DELETE from vicidial_auto_calls where lead_id='$lead_id' and callerid LIKE \"M%\";";
|
|
if ($format=='debug') {echo "\n<!-- $stmtH -->";}
|
|
$rslt=mysql_to_mysqli($stmtH, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtH,'02036',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
}
|
|
|
|
// $fp = fopen ("./vicidial_debug_3way.txt", "a");
|
|
// fwrite ($fp, "$NOW_TIME|$filename|\n|$stmtA|\n|$stmtB|\n|$stmtC|\n|$stmtD|\n|$stmtE|\n|$stmtF|\n|$stmtG|\n|$stmtH|\n\n");
|
|
// fclose($fp);
|
|
|
|
echo "NeWSessioN|$exten|\n";
|
|
echo "|$stmtG|\n";
|
|
|
|
exit;
|
|
}
|
|
else
|
|
{
|
|
$channel_liveX=0;
|
|
echo "Cannot find empty vicidial_conference su $server_ip, Redirect comando non inserito\n|$stmt|";
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename)) {$DBout .= "Impossibile trovare conferenze vuote su $server_ip";}
|
|
}
|
|
}
|
|
|
|
if (strlen($call_server_ip)<7) {$call_server_ip = $server_ip;}
|
|
|
|
$stmt="SELECT count(*) FROM live_channels where server_ip = '$call_server_ip' and channel='$channel';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02037',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($row[0]==0)
|
|
{
|
|
$stmt="SELECT count(*) FROM live_sip_channels where server_ip = '$call_server_ip' and channel='$channel';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02038',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
if ($rowx[0]==0)
|
|
{
|
|
$channel_liveX=0;
|
|
echo "Channel $channel non è attivo su $call_server_ip, Redirect comando non inserito\n";
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename)) {$DBout .= "$channel non è attivo su $call_server_ip";}
|
|
}
|
|
}
|
|
$stmt="SELECT count(*) FROM live_channels where server_ip = '$server_ip' and channel='$extrachannel';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02039',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($row[0]==0)
|
|
{
|
|
$stmt="SELECT count(*) FROM live_sip_channels where server_ip = '$server_ip' and channel='$extrachannel';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02040',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
if ($rowx[0]==0)
|
|
{
|
|
$channel_liveY=0;
|
|
echo "Channel $channel non è attivo su $server_ip, Redirect comando non inserito\n";
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename)) {$DBout .= "$channel non è attivo su $server_ip";}
|
|
}
|
|
}
|
|
if ( ($channel_liveX==1) and ($channel_liveY==1) )
|
|
{
|
|
$stmt="SELECT count(*) FROM vicidial_live_agents where lead_id='$lead_id' and user!='$user';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02041',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
if ($rowx[0] < 1)
|
|
{
|
|
$channel_liveY=0;
|
|
echo "No Local agent to send call to, Redirect comando non inserito\n";
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename)) {$DBout .= "No Local agent to send call to";}
|
|
}
|
|
else
|
|
{
|
|
$stmt="SELECT server_ip,conf_exten,user FROM vicidial_live_agents where lead_id='$lead_id' and user!='$user';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02042',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$dest_server_ip = $rowx[0];
|
|
$dest_session_id = $rowx[1];
|
|
$dest_user = $rowx[2];
|
|
$S='*';
|
|
|
|
$D_s_ip = explode('.', $dest_server_ip);
|
|
if (strlen($D_s_ip[0])<2) {$D_s_ip[0] = "0$D_s_ip[0]";}
|
|
if (strlen($D_s_ip[0])<3) {$D_s_ip[0] = "0$D_s_ip[0]";}
|
|
if (strlen($D_s_ip[1])<2) {$D_s_ip[1] = "0$D_s_ip[1]";}
|
|
if (strlen($D_s_ip[1])<3) {$D_s_ip[1] = "0$D_s_ip[1]";}
|
|
if (strlen($D_s_ip[2])<2) {$D_s_ip[2] = "0$D_s_ip[2]";}
|
|
if (strlen($D_s_ip[2])<3) {$D_s_ip[2] = "0$D_s_ip[2]";}
|
|
if (strlen($D_s_ip[3])<2) {$D_s_ip[3] = "0$D_s_ip[3]";}
|
|
if (strlen($D_s_ip[3])<3) {$D_s_ip[3] = "0$D_s_ip[3]";}
|
|
$dest_dialstring = "$D_s_ip[0]$S$D_s_ip[1]$S$D_s_ip[2]$S$D_s_ip[3]$S$dest_session_id$S$lead_id$S$dest_user$S$phone_code$S$phone_number$S$campaign$S";
|
|
|
|
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$call_server_ip','','Redirect','$queryCID','Channel: $channel','Context: $ext_context','Exten: $dest_dialstring','Priority: $ext_priority','CallerID: $queryCID','','','','','');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02043',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Hangup','$queryCID','Channel: $extrachannel','','','','','','','','','');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02044',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
echo "RedirectXtraCX comando inviato per Canale $channel su $call_server_ip and \nHungup $extrachannel su $server_ip\n";
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename)) {$DBout .= "$channel su $call_server_ip, Hungup $extrachannel su $server_ip";}
|
|
}
|
|
}
|
|
else
|
|
{
|
|
if ($channel_liveX==1)
|
|
{$ACTION="Redirect"; $server_ip = $call_server_ip;}
|
|
if ($channel_liveY==1)
|
|
{$ACTION="Redirect"; $channel=$extrachannel;}
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename)) {$DBout .= "Changed to Redirect: $channel su $server_ip";}
|
|
}
|
|
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename))
|
|
{
|
|
if ($WeBRooTWritablE > 0)
|
|
{
|
|
$fp = fopen ("./vicidial_debug.txt", "a");
|
|
fwrite ($fp, "$NOW_TIME|RDCXC|$filename|$user|$campaign|$DBout|\n");
|
|
fclose($fp);
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
if ($ACTION=="RedirectXtraNeW")
|
|
{
|
|
if ($channel=="$extrachannel")
|
|
{$ACTION="Redirect";}
|
|
else
|
|
{
|
|
$row=''; $rowx='';
|
|
$channel_liveX=1;
|
|
$channel_liveY=1;
|
|
if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) or (strlen($session_id)<3) or ( ( (strlen($extrachannel)<3) or (strlen($exten)<1) ) and (!preg_match("/NEXTAVAILABLE/",$exten)) ) )
|
|
{
|
|
$channel_liveX=0;
|
|
$channel_liveY=0;
|
|
echo "Una di queste variabili non è valido:\n";
|
|
echo "Channel $channel deve avere più di 2 caratteri\n";
|
|
echo "ExtraChannel $extrachannel deve avere più di 2 caratteri\n";
|
|
echo "queryCID $queryCID deve avere più di 14 caratteri\n";
|
|
echo "exten $exten deve essere impostato\n";
|
|
echo "ext_context $ext_context deve essere impostato\n";
|
|
echo "ext_priority $ext_priority deve essere impostato\n";
|
|
echo "session_id $session_id deve essere impostato\n";
|
|
echo "\nRedirect Action non inviato\n";
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename))
|
|
{
|
|
if ($WeBRooTWritablE > 0)
|
|
{
|
|
$fp = fopen ("./vicidial_debug.txt", "a");
|
|
fwrite ($fp, "$NOW_TIME|RDX|$filename|$user|$campaign|$channel|$extrachannel|$queryCID|$exten|$ext_context|ext_priority|$session_id|\n");
|
|
fclose($fp);
|
|
}
|
|
}
|
|
}
|
|
else
|
|
{
|
|
if (preg_match("/NEXTAVAILABLE/",$exten))
|
|
{
|
|
$stmt="SELECT count(*) FROM vicidial_conferences where server_ip='$server_ip' and ((extension='') or (extension is null)) and conf_exten != '$session_id';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02045',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($row[0] > 1)
|
|
{
|
|
$stmt="UPDATE vicidial_conferences set extension='$protocol/$extension$NOWnum', leave_3way='0' where server_ip='$server_ip' and ((extension='') or (extension is null)) and conf_exten != '$session_id' limit 1;";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02046',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$stmt="SELECT conf_exten from vicidial_conferences where server_ip='$server_ip' and extension='$protocol/$extension$NOWnum' and conf_exten != '$session_id';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02047',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
$exten = $row[0];
|
|
|
|
$stmt="UPDATE vicidial_conferences set extension='$protocol/$extension' where server_ip='$server_ip' and conf_exten='$exten' limit 1;";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02048',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$stmt="UPDATE vicidial_conferences set leave_3way='1', leave_3way_datetime='$NOW_TIME', extension='3WAY_$user' where server_ip='$server_ip' and conf_exten='$session_id';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02049',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$queryCID = "CXAR23$NOWnum";
|
|
$stmtB="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Redirect','$queryCID','Channel: $agentchannel','Context: $ext_context','Exten: $exten','Priority: 1','CallerID: $queryCID','','','','','');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmtB, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02050',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$stmt="UPDATE vicidial_live_agents set conf_exten='$exten' where server_ip='$server_ip' and user='$user';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02051',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
if ($auto_dial_level < 1)
|
|
{
|
|
$stmt = "DELETE from vicidial_auto_calls where lead_id='$lead_id' and callerid LIKE \"M%\";";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02052',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
}
|
|
|
|
echo "NeWSessioN|$exten|\n";
|
|
echo "|$stmtB|\n";
|
|
|
|
exit;
|
|
}
|
|
else
|
|
{
|
|
$channel_liveX=0;
|
|
echo "Cannot find empty vicidial_conference su $server_ip, Redirect comando non inserito\n|$stmt|";
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename)) {$DBout .= "Impossibile trovare conferenze vuote su $server_ip";}
|
|
}
|
|
}
|
|
|
|
if (strlen($call_server_ip)<7) {$call_server_ip = $server_ip;}
|
|
|
|
$stmt="SELECT count(*) FROM live_channels where server_ip = '$call_server_ip' and channel='$channel';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02053',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ( ($row[0]==0) and (!preg_match("/SECOND/",$filename)) )
|
|
{
|
|
$stmt="SELECT count(*) FROM live_sip_channels where server_ip = '$call_server_ip' and channel='$channel';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02054',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
if ($rowx[0]==0)
|
|
{
|
|
$channel_liveX=0;
|
|
echo "Channel $channel non è attivo su $call_server_ip, Redirect comando non inserito\n";
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename)) {$DBout .= "$channel non è attivo su $call_server_ip";}
|
|
}
|
|
}
|
|
$stmt="SELECT count(*) FROM live_channels where server_ip = '$server_ip' and channel='$extrachannel';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02055',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ( ($row[0]==0) and (!preg_match("/SECOND/",$filename)) )
|
|
{
|
|
$stmt="SELECT count(*) FROM live_sip_channels where server_ip = '$server_ip' and channel='$extrachannel';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02056',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
if ($rowx[0]==0)
|
|
{
|
|
$channel_liveY=0;
|
|
echo "Channel $channel non è attivo su $server_ip, Redirect comando non inserito\n";
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename)) {$DBout .= "$channel non è attivo su $server_ip";}
|
|
}
|
|
}
|
|
if ( ($channel_liveX==1) and ($channel_liveY==1) )
|
|
{
|
|
if ( ($server_ip=="$call_server_ip") or (strlen($call_server_ip)<7) )
|
|
{
|
|
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Redirect','$queryCID','Channel: $channel','ExtraChannel: $extrachannel','Context: $ext_context','Exten: $exten','Priority: $ext_priority','CallerID: $queryCID','','','','');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02057',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
echo "RedirectXtra comando inviato per Canale $channel and \nExtraChannel $extrachannel\n to $exten su $server_ip\n";
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename)) {$DBout .= "$channel and $extrachannel to $exten su $server_ip";}
|
|
}
|
|
else
|
|
{
|
|
$S='*';
|
|
$D_s_ip = explode('.', $server_ip);
|
|
if (strlen($D_s_ip[0])<2) {$D_s_ip[0] = "0$D_s_ip[0]";}
|
|
if (strlen($D_s_ip[0])<3) {$D_s_ip[0] = "0$D_s_ip[0]";}
|
|
if (strlen($D_s_ip[1])<2) {$D_s_ip[1] = "0$D_s_ip[1]";}
|
|
if (strlen($D_s_ip[1])<3) {$D_s_ip[1] = "0$D_s_ip[1]";}
|
|
if (strlen($D_s_ip[2])<2) {$D_s_ip[2] = "0$D_s_ip[2]";}
|
|
if (strlen($D_s_ip[2])<3) {$D_s_ip[2] = "0$D_s_ip[2]";}
|
|
if (strlen($D_s_ip[3])<2) {$D_s_ip[3] = "0$D_s_ip[3]";}
|
|
if (strlen($D_s_ip[3])<3) {$D_s_ip[3] = "0$D_s_ip[3]";}
|
|
$dest_dialstring = "$D_s_ip[0]$S$D_s_ip[1]$S$D_s_ip[2]$S$D_s_ip[3]$S$exten";
|
|
|
|
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$call_server_ip','','Redirect','$queryCID','Channel: $channel','Context: $ext_context','Exten: $dest_dialstring','Priority: $ext_priority','CallerID: $queryCID','','','','','');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02058',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Redirect','$queryCID','Channel: $extrachannel','Context: $ext_context','Exten: $exten','Priority: $ext_priority','CallerID: $queryCID','','','','','');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02059',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
echo "RedirectXtra comando inviato per Canale $channel su $call_server_ip and \nExtraChannel $extrachannel\n to $exten su $server_ip\n";
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename)) {$DBout .= "$channel/$call_server_ip and $extrachannel/$server_ip to $exten";}
|
|
}
|
|
}
|
|
else
|
|
{
|
|
if ($channel_liveX==1)
|
|
{$ACTION="Redirect"; $server_ip = $call_server_ip;}
|
|
if ($channel_liveY==1)
|
|
{$ACTION="Redirect"; $channel=$extrachannel;}
|
|
}
|
|
|
|
if (preg_match("/SECOND|FIRST|DEBUG/",$filename))
|
|
{
|
|
if ($WeBRooTWritablE > 0)
|
|
{
|
|
$fp = fopen ("./vicidial_debug.txt", "a");
|
|
fwrite ($fp, "$NOW_TIME|RDX|$filename|$user|$campaign|$DBout|\n");
|
|
fclose($fp);
|
|
}
|
|
}
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
if ($ACTION=="Redirect")
|
|
{
|
|
### for manual dial VICIDIAL calls send the second attempt to transfer the call
|
|
if ($stage=="2NDXfeR")
|
|
{
|
|
$local_DEF = 'Local/';
|
|
$local_AMP = '@';
|
|
$hangup_channel_prefix = "$local_DEF$session_id$local_AMP$ext_context";
|
|
|
|
$stmt="SELECT count(*) FROM live_sip_channels where server_ip = '$server_ip' and channel LIKE \"$hangup_channel_prefix%\";";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02060',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($row > 0)
|
|
{
|
|
$stmt="SELECT channel FROM live_sip_channels where server_ip = '$server_ip' and channel LIKE \"$hangup_channel_prefix%\";";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02061',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$channel=$rowx[0];
|
|
$channel = preg_replace("/1$/i","2",$channel);
|
|
$queryCID = preg_replace("/^./i","Q",$queryCID);
|
|
}
|
|
}
|
|
|
|
$row=''; $rowx='';
|
|
$channel_live=1;
|
|
if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($exten)<1) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) )
|
|
{
|
|
$channel_live=0;
|
|
echo "Una di queste variabili non è valido:\n";
|
|
echo "Channel $channel deve avere più di 2 caratteri\n";
|
|
echo "queryCID $queryCID deve avere più di 14 caratteri\n";
|
|
echo "exten $exten deve essere impostato\n";
|
|
echo "ext_context $ext_context deve essere impostato\n";
|
|
echo "ext_priority $ext_priority deve essere impostato\n";
|
|
echo "\nRedirect Action non inviato\n";
|
|
}
|
|
else
|
|
{
|
|
if (strlen($call_server_ip)>6) {$server_ip = $call_server_ip;}
|
|
$stmt="SELECT count(*) FROM live_channels where server_ip = '$server_ip' and channel='$channel';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02062',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($row[0]==0)
|
|
{
|
|
$stmt="SELECT count(*) FROM live_sip_channels where server_ip = '$server_ip' and channel='$channel';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02063',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
if ($rowx[0]==0)
|
|
{
|
|
$channel_live=0;
|
|
echo "Channel $channel non è attivo su $server_ip, Redirect comando non inserito\n";
|
|
}
|
|
}
|
|
if ($channel_live==1)
|
|
{
|
|
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Redirect','$queryCID','Channel: $channel','Context: $ext_context','Exten: $exten','Priority: $ext_priority','CallerID: $queryCID','','','','','');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02064',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
echo "Redirect comando inviato per Canale $channel su $server_ip\n";
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
|
|
######################
|
|
# ACTION=Monitor or Stop Monitor - insert Monitor/StopMonitor Manager statement to start recording on a channel
|
|
######################
|
|
if ( ($ACTION=="Monitor") || ($ACTION=="StopMonitor") )
|
|
{
|
|
if ($ACTION=="StopMonitor")
|
|
{$SQLfile = "";}
|
|
else
|
|
{$SQLfile = "File: $filename";}
|
|
|
|
$row=''; $rowx='';
|
|
$channel_live=1;
|
|
if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($filename)<8) )
|
|
{
|
|
$channel_live=0;
|
|
echo "Channel $channel non è valido or queryCID $queryCID non è valido or filename: $filename non è valido, $ACTION comando non inserito\n";
|
|
}
|
|
else
|
|
{
|
|
$stmt="SELECT count(*) FROM live_channels where server_ip = '$server_ip' and channel='$channel';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02065',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$row=mysqli_fetch_row($rslt);
|
|
if ($row[0]==0)
|
|
{
|
|
$stmt="SELECT count(*) FROM live_sip_channels where server_ip = '$server_ip' and channel='$channel';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02066',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
if ($rowx[0]==0)
|
|
{
|
|
$channel_live=0;
|
|
echo "Channel $channel non è attivo su $server_ip, $ACTION comando non inserito\n";
|
|
}
|
|
}
|
|
if ($channel_live==1)
|
|
{
|
|
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','$ACTION','$queryCID','Channel: $channel','$SQLfile','','','','','','','','');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02067',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
if ($ACTION=="Monitor")
|
|
{
|
|
$stmt = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,filename,lead_id,user) values('$channel','$server_ip','$exten','$NOW_TIME','$StarTtime','$filename','$lead_id','$user')";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02068',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$stmt="SELECT recording_id FROM recording_log where filename='$filename'";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02069',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
if ($DB) {echo "$stmt\n";}
|
|
$row=mysqli_fetch_row($rslt);
|
|
$recording_id = $row[0];
|
|
}
|
|
else
|
|
{
|
|
$stmt="SELECT recording_id,start_epoch FROM recording_log where filename='$filename'";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02070',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rec_count = mysqli_num_rows($rslt);
|
|
if ($rec_count>0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$recording_id = $row[0];
|
|
$start_time = $row[1];
|
|
$length_in_sec = ($StarTtime - $start_time);
|
|
$length_in_min = ($length_in_sec / 60);
|
|
$length_in_min = sprintf("%8.2f", $length_in_min);
|
|
|
|
$stmt = "UPDATE recording_log set end_time='$NOW_TIME',end_epoch='$StarTtime',length_in_sec=$length_in_sec,length_in_min='$length_in_min' where filename='$filename'";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02071',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
}
|
|
}
|
|
echo "$ACTION comando inviato per Canale $channel su $server_ip\nFilename: $filename\nRecorDing_ID: $recording_id\n";
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
|
|
######################
|
|
# ACTION=MonitorConf or StopMonitorConf - insert Monitor/StopMonitor Manager statement to start recording on a conference
|
|
######################
|
|
if ( ($ACTION=="MonitorConf") || ($ACTION=="StopMonitorConf") )
|
|
{
|
|
$row=''; $rowx='';
|
|
$channel_live=1;
|
|
$uniqueidSQL='';
|
|
|
|
if ( (strlen($exten)<3) or (strlen($channel)<4) or (strlen($filename)<8) )
|
|
{
|
|
$channel_live=0;
|
|
echo "Channel $channel non è valido or exten $exten non è valido or filename: $filename non è valido, $ACTION comando non inserito\n";
|
|
}
|
|
else
|
|
{
|
|
$VDvicidial_id='';
|
|
|
|
if ($ACTION=="MonitorConf")
|
|
{
|
|
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$filename','Channel: $channel','Context: $ext_context','Exten: $exten','Priority: $ext_priority','Callerid: $filename','','','','','');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02072',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
$stmt = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,filename,lead_id,user) values('$channel','$server_ip','$exten','$NOW_TIME','$StarTtime','$filename','$lead_id','$user')";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02073',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$RLaffected_rows = mysqli_affected_rows($link);
|
|
if ($RLaffected_rows > 0)
|
|
{
|
|
$recording_id = mysqli_insert_id($link);
|
|
}
|
|
|
|
if ($FROMvdc=='YES')
|
|
{
|
|
##### update vla record with recording_id
|
|
$stmt = "UPDATE vicidial_live_agents SET external_recording='$recording_id' where user='$user';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02117',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
|
|
##### get call type from vicidial_live_agents table
|
|
$VLA_inOUT='NONE';
|
|
$stmt="SELECT comments FROM vicidial_live_agents where user='$user' order by last_update_time desc limit 1;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02074',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
if ($DB) {echo "$stmt\n";}
|
|
$VLA_inOUT_ct = mysqli_num_rows($rslt);
|
|
if ($VLA_inOUT_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$VLA_inOUT = $row[0];
|
|
}
|
|
if ($VLA_inOUT == 'INBOUND')
|
|
{
|
|
$four_hours_ago = date("Y-m-d H:i:s", mktime(date("H")-4,date("i"),date("s"),date("m"),date("d"),date("Y")));
|
|
|
|
##### look for the vicidial ID in the vicidial_closer_log table
|
|
$stmt="SELECT closecallid FROM vicidial_closer_log where lead_id='$lead_id' and user='$user' and call_date > \"$four_hours_ago\" order by closecallid desc limit 1;";
|
|
}
|
|
else
|
|
{
|
|
##### look for the vicidial ID in the vicidial_log table
|
|
$stmt="SELECT uniqueid FROM vicidial_log where uniqueid='$uniqueid' and lead_id='$lead_id';";
|
|
}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02075',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
if ($DB) {echo "$stmt\n";}
|
|
$VM_mancall_ct = mysqli_num_rows($rslt);
|
|
if ($VM_mancall_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$VDvicidial_id = $row[0];
|
|
|
|
$stmt = "UPDATE recording_log SET vicidial_id='$VDvicidial_id' where recording_id='$recording_id';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02076',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
}
|
|
}
|
|
}
|
|
|
|
##### StopMonitorConf steps #####
|
|
else
|
|
{
|
|
if ($uniqueid=='IN')
|
|
{
|
|
$four_hours_ago = date("Y-m-d H:i:s", mktime(date("H")-4,date("i"),date("s"),date("m"),date("d"),date("Y")));
|
|
|
|
### find the value to put in the vicidial_id field if this was an inbound call
|
|
$stmt="SELECT closecallid from vicidial_closer_log where lead_id='$lead_id' and call_date > \"$four_hours_ago\" order by call_date desc limit 1;";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02077',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$VAC_qm_ct = mysqli_num_rows($rslt);
|
|
if ($VAC_qm_ct > 0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$uniqueidSQL = ",vicidial_id='$row[0]'";
|
|
}
|
|
}
|
|
else
|
|
{
|
|
if (strlen($uniqueid) > 8)
|
|
{$uniqueidSQL = ",vicidial_id='$uniqueid'";}
|
|
}
|
|
|
|
if ($FROMvdc=='YES')
|
|
{
|
|
##### update vla recording record to blank
|
|
$stmt = "UPDATE vicidial_live_agents SET external_recording='' where user='$user';";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02118',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
}
|
|
|
|
$stmt="SELECT recording_id,start_epoch FROM recording_log where filename='$filename'";
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02078',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rec_count = mysqli_num_rows($rslt);
|
|
if ($rec_count>0)
|
|
{
|
|
$row=mysqli_fetch_row($rslt);
|
|
$recording_id = $row[0];
|
|
$start_time = $row[1];
|
|
$length_in_sec = ($StarTtime - $start_time);
|
|
$length_in_min = ($length_in_sec / 60);
|
|
$length_in_min = sprintf("%8.2f", $length_in_min);
|
|
|
|
$stmt = "UPDATE recording_log set end_time='$NOW_TIME',end_epoch='$StarTtime',length_in_sec=$length_in_sec,length_in_min='$length_in_min' $uniqueidSQL where filename='$filename'";
|
|
if ($DB) {echo "$stmt\n";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02079',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
}
|
|
|
|
# find and hang up all recordings going su in this conference # and extension = '$exten'
|
|
$stmt="SELECT channel FROM live_sip_channels where server_ip = '$server_ip' and channel LIKE \"$channel%\" and (channel LIKE \"%,1\" or channel LIKE \"%;1\");";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02080',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
# $rec_count = intval(mysqli_num_rows($rslt) / 2);
|
|
$rec_count = mysqli_num_rows($rslt);
|
|
$h=0;
|
|
while ($rec_count>$h)
|
|
{
|
|
$rowx=mysqli_fetch_row($rslt);
|
|
$HUchannel[$h] = $rowx[0];
|
|
$h++;
|
|
}
|
|
$i=0;
|
|
while ($h>$i)
|
|
{
|
|
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Hangup','RH12345$StarTtime$i','Channel: $HUchannel[$i]','','','','','','','','','');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02081',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
$i++;
|
|
}
|
|
}
|
|
echo "$ACTION comando inviato per Canale $channel su $server_ip\nFilename: $filename\nRecorDing_ID: $recording_id\n LA REGISTRAZIONE DURERA` FINO A 60 MINUTI\n";
|
|
}
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
######################
|
|
# ACTION=VolumeControl - raise or lower the volume of a meetme participant
|
|
######################
|
|
if ($ACTION=="VolumeControl")
|
|
{
|
|
if ( (strlen($exten)<1) or (strlen($channel)<1) or (strlen($stage)<1) or (strlen($queryCID)<1) )
|
|
{
|
|
echo "Conferenza $exten, Stage $stage non è valido or queryCID $queryCID non è valido, Originate comando non inserito\n";
|
|
}
|
|
else
|
|
{
|
|
$participant_number='XXYYXXYYXXYYXX';
|
|
if (preg_match('/UP/i',$stage)) {$vol_prefix='4';}
|
|
if (preg_match('/DOWN/i',$stage)) {$vol_prefix='3';}
|
|
if (preg_match('/UNMUTE/i',$stage)) {$vol_prefix='2';}
|
|
if (preg_match('/MUTING/i',$stage)) {$vol_prefix='1';}
|
|
$local_DEF = 'Local/';
|
|
$local_AMP = '@';
|
|
$volume_local_channel = "$local_DEF$participant_number$vol_prefix$exten$local_AMP$ext_context";
|
|
|
|
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$queryCID','Channel: $volume_local_channel','Context: $ext_context','Exten: 8300','Priority: 1','Callerid: $queryCID','','','','$channel','$exten');";
|
|
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
|
$rslt=mysql_to_mysqli($stmt, $link);
|
|
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'02082',$user,$server_ip,$session_name,$one_mysql_log);}
|
|
echo "Volume comando inviato per Conferenza $exten, Stage $stage Canale $channel su $server_ip\n";
|
|
}
|
|
}
|
|
|
|
|
|
|
|
|
|
$ENDtime = date("U");
|
|
$RUNtime = ($ENDtime - $StarTtime);
|
|
if ($format=='debug') {echo "\n<!-- script runtime: $RUNtime secondi -->";}
|
|
if ($format=='debug') {echo "\n</body>\n</html>\n";}
|
|
|
|
exit;
|
|
|
|
|
|
?>
|