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f9fe14d04f32f93ec37dc7d756b40fdccbb2245d
agc_2-X/LANG_www/agc_jp/vicidial.php
T
mattf f9fe14d04f Updated all agent and admin web language builds and translation files with new phrases for 2.8 
Overhaul of Spanish Agent and Admin language translations based on new contributed language files
Overhaul of Dutch Agent translation, and added contributed images

git-svn-id: svn://192.168.202.10@2126 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-12 20:05:13 +00:00

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735 KiB
PHP
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<?php
# vicidial.php - the web-based version of the astVICIDIAL client application
#
# Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# Other scripts that this application depends on:
# - vdc_db_query.php: Updates information in the database
# - manager_send.php: Sends manager actions to the DB for execution
# - conf_exten_check.php: time sync and status updater, calls in queue
# - vdc_script_display.php: displays script with variables
# - vdc_form_display.php: display custom fields form
#
# CHANGELOG
# 50607-1426 - First Build of VICIDIAL web client basic login process finished
# 50628-1620 - Added some basic formatting and worked on process flow
# 50628-1715 - Startup variables mapped to javascript variables
# 50629-1303 - Added Login Closer in-groups selection box and vla update
# 50629-1530 - Rough layout for customer info form section and button links
# 50630-1453 - Rough Manual Dial/Hangup with customer info displayed
# 50701-1450 - Added vicidial_log entries on dial and hangup
# 50701-1634 - Added Logout function
# 50705-1259 - Added call disposition functionality
# 50705-1432 - Added lead info DB update function
# 50705-1658 - Added web form functionality
# 50706-1043 - Added call park and pickup functions
# 50706-1234 - Added Start/Stop Recording functionality
# 50706-1614 - Added conference channels display option
# 50711-1333 - Removed call check redundancy and fixed a span bug
# 50727-1424 - Added customer channel and participant present sensing/alerts
# 50804-1057 - Added SendDTMF function and reconfigured the transfer span
# 50804-1224 - Added Local and Internal Closer transfer functions
# 50804-1628 - Added Blind transfer, activated LIVE CALL image and fixed bugs
# 50804-1808 - Added button images for left buttons
# 50815-1151 - Added 3Way calling functions to Transfer-conf frame
# 50815-1602 - Added images and buttons for xfer functions
# 50816-1813 - Added basic autodial outbound call pickup functions
# 50817-1113 - Fixes to auto_dialing call receipt
# 50817-1234 - Added inbound call receipt capability
# 50817-1541 - Added customer time display
# 50818-1327 - Added stop-all-recordings-after-each-vicidial-call option
# 50818-1703 - Added pretty login section
# 50825-1200 - Modified form field lengths, added double-click dispositions
# 50831-1603 - Fixed customer time bug and fronter display bug for CLOSER
# 50901-1314 - Fixed CLOSER IN-GROUP Web Form bug
# 50903-0904 - Added preview-lead code for manual dialing
# 50904-0016 - Added ability to hangup manual dials before pickup
# 50906-1319 - Added override for filters on xfer calls, fixed login display bug
# 50909-1243 - Added hotkeys functionality for quick dispoing in auto-dial mode
# 50912-0958 - Modified hotkeys function, agent must have user_level >= 5 to use
# 50913-1212 - Added campaign_cid to 3rd party calls
# 50923-1546 - Modified to work with language translation
# 50926-1656 - Added campaign pull-down at login of active campaigns
# 50928-1633 - Added manual dial alternate number dial option
# 50930-1538 - Added session_id empty login failure and fixed 2 minor bugs
# 51004-1656 - Fixed recording filename bug and new Spanish translation
# 51020-1103 - Added campaign-specific recording control abilities
# 51020-1352 - Added Basic vicidial_agent_log framework
# 51021-1050 - Fixed custtime display and disable Enter/Return keypresses
# 51021-1718 - Allows for multi-line comments (changes \n to !N in database)
# 51110-1432 - Fixed non-standard http port issue
# 51111-1047 - Added vicidial_agent_log lead_id earlier for manual dial
# 51118-1305 - Activate multi-line comments from $multi_line_comments var
# 51118-1313 - Move Transfer DIV to a floating span to preserve 800x600 view
# 51121-1506 - Small PHP optimizations in many scripts and disabled globalize
# 51129-1010 - Added ability to accept calls from other VICIDIAL servers
# 51129-1254 - Fixed Hangups of other agents channels when customer hangs up
# 51208-1732 - Created user-first login that looks for default phone info
# 51219-1526 - Added variable framework for campaign and in-group scripts
# 51221-1200 - Added SCRIPT tab, layout and functionality
# 51221-1714 - Added auto-switch-to-SCRIPT-tab and auto-webform-popup
# 51222-1605 - Added VMail message blind transfer button to xfer-conf frame
# 51229-1028 - Added checks on web_form_address to allow for var in the DB value
# 60117-1312 - Added Transfer-conf frame toggle on button press
# 60208-1152 - Added DTMF-xfernumber preset links to xfer-conf frame
# 60213-1129 - Added vicidial_users.hotkeys_active for any user hotkeys
# 60213-1210 - Added ability to sort routing of calls by user_level
# 60214-0932 - Initial Callback calendar display framework
# 60214-1407 - Added ability to minimize the dispo screen to see info below
# 60215-1104 - Added ANYONE scheduled callbacks functionality
# 60410-1116 - Added persistant pause after dispo option and change dispo text
# - Added web form submit that opens new window with dispo on submit
# - Added PREVIOUS CALLBACK in customer info to flag callbacks
# - Added link to try to hangup the call again in the dispo screen
# - Added link noone-in-session screen to call agent phone again
# - Added link customer-hungup screen to go straight to dispo screen
# 60410-1532 - Added agent status and campaign calls dialing display option
# 60411-1547 - Add ability to set callback as USERONLY and some basic formatting
# 60413-1752 - Add basic USERONLY callback frame and listings
# 60414-1039 - Changed manual dial preview and alt dial checkboxes to spans
# - Added beta-level USERONLY callback functionality
# - Added beta-level manual dialing with lead insertion functionality
# 60415-1534 - Fixed manual dial lead preview and fixed manuald dial override bug
# 60417-1108 - Added capability to do alt-number-dialing in auto-dial mode
# - Changed several permissions to database-defined
# 60419-1529 - Prevent manual dial or callbacks when alt-dial lead not finished
# 60420-1647 - Fixed DiaLDiaLAltPhonE error, Call Agent Again DialControl error
# 60421-1229 - Check GET/POST vars lines with isset to not trigger PHP NOTICES
# 60424-1005 - Fixed Alt phone disabled bug for callbacks and manual dials
# 60426-1058 - Added vicidial_user setting for default blended check for CLOSER
# 60501-1008 - Added option to manual dial screen to manually lookup phone number
# 60503-1653 - Fixed agentonly_callback not-defined bug in scheduled callbacks screen
# 60504-1032 - Fixed manual dial display bug and transfer dispo alert bug
# - Fixed recording filename display to not overrun 25 characters
# 60510-1051 - Added Wrapup timer and wrapup message on wrapup screen after dispo
# 60608-1453 - Added CLOSER campaign allowable in-groups limitations
# 60609-1123 - Added add-number-to-DNC-list function and manual dial check DNC
# 60619-1047 - Added variable filters to close security holes for login form
# 60804-1710 - fixed scheduled CALLBK for other languages build
# 60808-1145 - Added consultative transfers with customer data
# 60808-2232 - Added campaign name to pulldown for login screen
# 60809-1603 - Added option to locally transfer consult xfers
# 60809-1732 - Added recheck of transferred channels before customer gone mesg
# 60810-1011 - Fixed CXFER leave 3way call bugs
# 60816-1602 - Added ALLCALLS recording delay option allcalls_delay
# 60816-1716 - Fixed customer time display bug and client DST setting
# 60821-1555 - Added option to omit phone_code on dialout of leads
# 60821-1628 - Added ALLFORCE recording option
# 60821-1643 - Added no_delete_sessions option to not delete sessions
# 60822-0512 - Changed phone number fields to be maxlength of 12
# 60829-1531 - Made compatible with WeBRooTWritablE setting in dbconnect.php
# 60906-1152 - Added Previous CallBack info display span
# 60906-1715 - Allow for Local phone extension conferences
# 61004-1729 - Add ability to control volume per channel in "calls in this session"
# 61122-1341 - Added vicidial_user_groups allowed_campaigns restrictions
# 61122-1523 - Added more SCRIPT variables
# 61128-2229 - Added vicidial_live_agents and vicidial_auto_calls manual dial entries
# 61130-1617 - Added lead_id to MonitorConf for recording_log
# 61221-1212 - Changed width to 760 to better fit 800x600 screens, widened SCRIPT
# 70109-1128 - Fixed wrapup timer bug
# 70109-1635 - Added option for HotKeys automatically dialing next number in manual mode
# - Added option for alternate number dialing with hotkeys
# 70111-1600 - Added ability to use BLEND/INBND/*_C/*_B/*_I as closer campaigns
# 70118-1517 - Added vicidial_agent_log and vicidial_user_log logging of user_group
# 70201-1249 - Added FAST DIAL option for manually dialing, added UTF8 compatible code
# 70201-1703 - Fixed cursor bug for most text input fields
# 70202-1453 - Added first portions of Agent Pause Codes
# 70203-0108 - Finished Agent Pause Codes functionality
# 70203-0930 - Added dialed_number to webform output
# 70203-1010 - Added dialed_label to webform output
# 70206-1201 - Fixed allow_closers bug
# 70206-1332 - Added vicidial_recording_override users setting function
# 70212-1252 - Fixed small issue with CXFER
# 70213-1018 - Changed CXFER and AXFER to update customer information before transfer
# 70214-1233 - Added queuemetrics_log_id field for server_id in queue_log
# 70215-1240 - Added queuemetrics_log_id field for server_id in queue_log
# 70222-1617 - Changed queue_log PAUSE/UNPAUSE to PAUSEALL/UNPAUSEALL
# 70226-1252 - Added Mute/UnMute to agent screen
# 70309-1035 - Allow amphersands and questions marks in comments to pass through
# 70313-1052 - Allow pound signs(hash) in comments to pass through
# 70316-1406 - Moved the MUTE button to be accessible during a transfer/conf
# 70319-1446 - Added agent-deactive-display and disable customer info update functions
# 70319-1626 - Added option to allow agent logins to campaigns with no leads in the hopper
# 70320-1501 - Added option to allow retry of leave-3way-call from dispo screen
# 70322-1545 - Added sipsak display ability
# 70510-1319 - Added onUnload force Logout
# 70806-1530 - Added Presets Dial links above agent mute button
# 70823-2118 - Fixed XMLHTTPRequest, HotKeys and Scheduled Callbacks issues with MSIE
# 70828-1443 - Added source_id to output of SCRIPTtab-IFRAME and WEBFORM
# 71022-1427 - Added formatting of the customer phone number in the main status bar
# 71029-1848 - Changed CLOSER-type campaign to not use campaign_id restrictions
# 71101-1204 - Fixed bug in callback calendar with DST
# 71116-0957 - Added campaign_weight and calls_today to the vla table insertion
# 71120-1719 - Added XMLHTPRequest lookup of allowable campaigns for agents during login
# 71122-0256 - Added auto-pause notification
# 71125-1751 - Changed Transfer section to allow for selection of in-groups to send calls to
# 71127-0408 - Added height and width settings for easier modification of screen size
# 71129-2025 - restricted callbacks count and list to campaign only
# 71223-0318 - changed logging of closer calls
# 71226-1117 - added option to kick all calls from conference upon logout
# 80109-1510 - added gender select list
# 80116-1032 - added option on CLOSER-type campaigns to change in-groups when paused
# 80317-2106 - added recording override options for inbound group calls
# 80331-1433 - Added second transfer try for VICIDIAL transfers/hangups on manual dial calls
# 80402-0121 - Fixes for manual dial transfers on some systems
# 80407-2112 - Work on adding phone login load balancing across servers
# 80416-0559 - Added ability to log computer_ip at login, set the $PhonESComPIP variable
# 80428-0413 - UTF8 changes and testing
# 80505-0054 - Added multi-phones load-balanced alias option
# 80507-0932 - Fixed Script display bug (+ instead of space)
# 80519-1425 - Added calls in queue display
# 80523-1630 - Added Timeclock links
# 80625-0047 - Added U option for gender, added date/phone display options
# 80630-2210 - Added queue_log entries for Manual Dial
# 80703-0139 - Added alter customer phone permissions
# 80703-1106 - Added API functionality for Hangup and Dispo, added Agent Display Queue Count
# 80707-2325 - Added vicidial_id to recording_log for tracking of vicidial or closer log to recording
# 80709-0358 - Added Default alt phone dial hard-code option
# 80719-1147 - Changed recording and senddtmf conf prefix
# 80815-1014 - Added manual dial list restriction option
# 80823-2123 - Fixed form scroll for IE, added copy to clipboard(IE-only feature)
# 80831-0548 - Added Extended alt-dial-phone display information for non-manual calls
# 80909-1717 - Added support for campaign-specific DNC lists
# 80915-1754 - Rewrote leave-3way functions for external calling
# 81002-1908 - Fixed double-login bug in some conditions
# 81007-0945 - Added three_way_call_cid option for outbound 3way calls
# 81010-1047 - Fixed conf calling prefix to use settings, other 3way improvements
# 81011-1403 - Fixed bugs in leave3way when transferring a manual dial call
# 81012-1729 - Added INBOUND_MAN dial method to allow manual list dialing and inbound calls
# 81013-1644 - Fixed bug in leave 3way for manual dial fronters
# 81015-0405 - Fixed bug related to hangups on 3way calls
# 81016-0703 - Changed leave 3way to allow function at any time transfer-conf is available
# 81020-1501 - Fixed bugs in queue_log logging
# 81023-0411 - Added compatibility for dial-in agents using AGI, bug fixes
# 81030-0403 - Added option to force Pause Codes on PAUSE
# 81103-1427 - Added 3way call dial prefix
# 81104-0140 - Added mysql error logging capability
# 81104-1618 - Changed MySQL queries logging
# 81106-0411 - Changedthe campaign login list behaviour
# 81110-0057 - Changed Pause time to start new vicidial_agent_log on every pause
# 81110-1514 - Added hangup_all_non_reserved to fix non-Hangup bug
# 81119-1811 - webform backslash fix
# 81124-2213 - Fixes blind transfer bug
# 81209-1617 - Added campaign web form target option and web form address variables
# 81211-0422 - Fixed Manual dial agent_log bug
# 90102-1402 - Added time sync check notification
# 90115-0619 - Added ability to send Local Closer to AGENTDIRECT agent_only
# 90120-1719 - Added API pause/resume and number dial functionality
# 90126-2302 - Added Vtiger login option and agent alert option
# 90128-0230 - Added vendor_lead_code to API dial and manuald dial with lookup
# 90202-0148 - Added option to disable BLENDED checkbox
# 90209-0132 - Changed tab images and color scheme
# 90303-1145 - Fixed rare manual dial live hangup bug
# 90304-1333 - Added user-specific web vars option
# 90305-0917 - Added prefix-choice and group-alias options for calls coming from API
# 90307-1736 - Added Shift enforcement and manager override features
# 90315-1009 - Changed revision for new trunk 2.2.0
# 90320-0309 - Fixed agent log bug when using wrapup time
# 90323-1555 - Initial call to agent phone now has campaign callerIDnumber
# 90408-0104 - Added Vtiger callback record ability
# 90508-0727 - Changed to PHP long tags
# 90511-1018 - Added restriction not allowing dialing into agent sessions from manual dial
# 90519-0635 - Fixed manual dial status and logging bug
# 90525-1012 - Fixed transfer issue of auto-received call after manual dial call
# 90529-0741 - Added nophone agent phone login that will not show any empty session alerts
# 90531-0635 - Added option to hide customer phone number
# 90611-1422 - Fixed multiple logging bugs
# 90628-0655 - Added Quick Transfer button and Preset Prepopulate option
# 90705-1400 - Added Agent view sidebar option
# 90706-1432 - Added Agent view transfer selection
# 90709-1649 - Fixed alt-number transfers and dispo variable reset for webform
# 90712-2304 - Added ADD-ALL group selection, view calls in queue, grab call from queue, requeue button
# 90717-0640 - Added dialed_label and dialed_number to script variables
# 90721-1114 - Added rank and owner as vicidial_list fields
# 90726-2012 - Added allow_alerts option
# 90729-0647 - Added agent_display_dialable_leads option
# 90730-0145 - Fixed bugs in re-queue and INBOUND_MAN with blended selected
# 90808-0117 - Fixed manual dial calls today bug, added last_state_change to vicidial_live_agents
# 90812-0046 - Added no-delete-sessions = 1 as default, unused sessions cleared out at timeclock end of day
# 90814-0829 - Moved mute button next to hotkeys button
# 90827-0133 - Reworked Script display code
# 90827-1549 - Added list script override option, original_phone_login variable
# 90831-1456 - Added active_agent_login_server option for servers
# 90908-1038 - Added DEAD call display
# 90909-0921 - Fixed park issues
# 90916-1144 - Added Second web form button, Answering Machine Message change
# 90917-1325 - Fixed script loading bug with customer webform at the same time
# 90920-2108 - Changed web forms to use window.open instead of traditional links(IE7 compatibility issue)
# 90923-1310 - Rolled back last change
# 90928-1955 - Added lead update before closer transfer
# 90930-2243 - Added Territory selection functions
# 91108-2118 - Added QM pause code entry
# 91111-1433 - Fixed Gender pulldown list display for IE, remove links for recording channels in SHOW CHANNELS
# 91123-1801 - Added code for outbound_autodial field
# 91130-2021 - Added code for manager override of in-group selection
# 91204-1638 - Added recording_filename and recording_id script variables and script refresh link
# 91205-2055 - Added CONSULTATIVE checkbox in a redesigned Transfer-Conf frame
# 91206-2020 - Fixed vicidial_agent_log logging bug on logout when not paused
# 91211-1412 - Added User custom variables and CRM login popup
# 91219-0657 - Set pause code automatically on ReQueue and INBOUND_MAN Dial-Next-Number
# 91228-1339 - Added API "fields update" functions and "timer action" functions
# 100103-1250 - Added 3 more conf-presets, list ID override presets and call start/dispo URLs
# 100107-0108 - Added dynamic screen size based on login screen browser dimensions
# 100109-0801 - Added ALTNUM alt number status, fixed alt number dialing from setting
# 100109-1338 - Fixed Manual dial live call detection
# 100116-0709 - Added presets to script and web form variables
# 100123-0954 - changes to AGENTDIRECT selection span
# 100131-2233 - Added functions to allow for a webphone loaded in a separate IFRAME
# 100203-0639 - Fixed logging issues related to INBOUND_MAN dial method
# 100207-1103 - Changed Pause Codes function to allow for multiple pause codes per pause period
# 100220-1040 - Added Call Log View and Customer Info View and fixed HotKeys position
# 100221-1107 - Added Custom CID compatibility
# 100301-1330 - Changed AGENTDIRECT user selection launching to AGENTS link next to number-to-dial field
# 100302-2145 - Added scheduled callbacks alert feature
# 100306-0852 - Added options.php optional file for setting interface options that will survive upgrade
# 100309-0525 - Added queuemetrics_loginout option
# 100313-0053 - Added display options for transfer/conf buttons
# 100315-1148 - fix for rare recording_log uniqueid issue on manual dial calls to same number
# 100317-1301 - Added agent_fullscreen User Group option
# 100327-0901 - fix for manual dial answering machine message
# 100331-1220 - Added human-readable hangup codes for manual dial
# 100401-0019 - Added agent_choose_blended option
# 100413-1349 - Various small logging fixes and extended alt-dial fixes
# 100420-1009 - Added scheduled_callbacks_count option
# 100423-1156 - Added more user logging data and manual_dial_override, blind monitor warnings, uniqueid display and codec features
# 100428-0544 - Added uniqueid display option for PRESERVE
# 100513-0714 - Added options.php option to hide the timeclock link
# 100513-2337 - Changed user_login_first to attempt full login if phone_login/pass are filled in
# 100527-2212 - Added API send_dtmf, transfer_conference and park_call functions
# 100616-1622 - Allowed longer manual dial numbers
# 100622-2209 - Added field labels
# 100625-1118 - Added poor-network-connection-mitigating code
# 100629-1158 - Added initial code for custom list fields
# 100702-1315 - Custom List Fields functionality enabled
# 100712-1441 - Added entry_list_id field to vicidial_list to preserve link to custom fields if any
# 100723-1522 - Added LOCKED options for quick transfer button feature
# 100726-1233 - Added HANGUP, CALLMENU, EXTENSION, IN_GROUP timer actions
# 100803-2324 - Cleanup of URLDecode (issue #375)
# 100811-0810 - Added webphone_url_override option from user Groups
# 100813-0554 - Added Campaign presets
# 100815-1015 - Added manual_dial_prefix campaign option
# 100823-1605 - Added DID variables for webform and scripting
# 100827-1436 - Added webphone dialpad options
# 100902-0046 - Added initial loading screen
# 100902-1349 - Added closecallid, xfercallid, agent_log_id as webform and script variables
# 100908-0955 - Added customer 3way hangup
# 100912-1304 - Changed Dispo screen phone number display to dialed_number
# 100927-1616 - Added custom fields ability to web forms and optimized related code
# 101004-1322 - Added "IVR Park Call" button in agent interface
# 101006-1358 - Raised limits on several dynamic items from the database
# 101008-0356 - Added manual_preview_dial and two new variables for recording filenames
# 101012-1656 - Added scroll command at dispo submission to for scrolling to the top of the screen
# 101024-1639 - Added parked call counter
# 101108-0110 - Added ADDMEMBER option for queue_log
# 101124-0436 - Added manual dial queue and manual dial call time check features
# 101125-2151 - Changed CIDname for 3way calls
# 101128-0102 - Added list webform override options
# 101207-1621 - Added scroll to the top after in-group, pause code, etc... selections, and added focus blur to several functions
# 101208-1210 - Fixed focus/blur coding to work after Dispo
# 101216-1758 - Added the ability to hide fields if the label is set to ---HIDE--- in System Settings
# 101227-1645 - Added dialplan off toggle options, and settings and code changes for top bar webphone
# 110109-1205 - Added queuemetrics_loginout NONE option
# 110112-1254 - Added options.php option for focus/blur/enter functions
# 110129-1050 - Changed to XHTML compliant formatting, issue #444
# 110208-1202 - Made scheduled callbacks notice move when on script/form tabs
# 110212-2206 - Added scheduled callback custom statuses compatibility
# 110215-1412 - Added my_callback_option and per_call_notes options
# 110218-1522 - Added agent_lead_search feature
# 110221-1251 - Changed statuses display to keep track of non-selectable statuses
# 110224-1713 - Added compatibility with QM phone environment logging, QM pause code last call logging and active server twin check
# 110225-1231 - Changed scheduled callbacks list to allow clicking to see lead info without dialing, and separate dial link
# 110303-2321 - Added notice of on-hook phone use, and ability to click 'ring' to call into session, minor queue_log fix
# 110304-1623 - Added callback count notification defer options
# 110310-0331 - Added auto-pause/resume functions in auto-dial mode for pre-call work
# 110310-1627 - Changed most browser alerts to HTML alerts, other bug fixes
# 110322-0923 - Allowed hiding of gender pulldown
# 110413-1244 - Added ALT dialing from scheduled callback list, and other formatting changes
# 110420-1211 - Added web_vars variable
# 110428-1549 - Added use of manual_dial_cid setting
# 110430-1126 - Added ability to use external_dial API function with lead_id and alt_dial options
# 110430-1924 - Added post_phone_time_diff_alert campaign feature
# 110506-1612 - Added custom_3way_button_transfer button feature
# 110510-1637 - Added number validation to custom_3way_button_transfer function
# 110526-1723 - Added webphone_auto_answer option
# 110528-1033 - Added waiting_on_dispo manual dial check
# 110531-2158 - Added callback_days_limit campaign feature
# 110619-2005 - Added disable_dispo_ options
# 110624-2311 - Added screen labels option and status display fields option
# 110626-2234 - Added queuemetrics_pe_phone_append
# 110707-1412 - Added last_inbound_call_time and finish compatibility
# 110713-0048 - Allow for full hiding of the phone number field label
# 110718-1159 - Added logging of skipped leads
# 110719-0854 - Removed debug output and small display alignment changes
# 110723-2308 - Complete hiding of phone numbers in logs when alter phone is set to HIDE
# 110730-2240 - Added option to hide dispo statuses, only to be used with API
# 110802-0122 - Added call_id variable
# 110911-1604 - Added API logout function
# 110916-1514 - Fixed dial timeout to check for dial_timeout setting and greater than 49 seconds
# 110919-1603 - Added Phone login load balancing grouping options
# 111015-2037 - Added contact search functions
# 111018-1528 - Added more contact fields, added code to prevent API transfer duplicates
# 111021-1623 - Fix for rare stuck vac issue with manual alt dial
# 111024-1237 - Added callback_list_calltime option
# 111114-0039 - Added scheduled callback and qm-dispo-code fields to API
# 111202-1444 - Added grade-random next-agent-call options
# 111227-1940 - Added Timer Action for Dx_DIAL_QUIET options
# 120213-2029 - Changed consultative transfer with custom fields behavior for better data updating
# 120223-2119 - Removed logging of good login passwords if webroot writable is enabled
# 120308-1617 - Added compatibility for DAHDI phones using asterisk version for server > 1.4.21.2
# 120403-1204 - Fixed issue with MANUAL dial method hotkeys, added 1 second delay
# 120420-1621 - Forked 2.4 to branches, changing trunk to 2.6
# 120427-1718 - Fixed 3-way logging issue
# 120512-0849 - Added In-Group Manual Dial functions
# 120518-1225 - Added transfer call to answering machine message with hotkey (LTMG or XFTAMM)
# 120810-0056 - Added recording api function
# 120819-1747 - Added vicidial_session_data logging for webphone api function
# 120914-1357 - Added group_alias to transfer_conference function
# 121025-2335 - Do not allow AGENTDIRECT transfers without a user defined
# 121029-0122 - Added pause_after_next_call and owner_populate campaign options
# 121114-1759 - Fixed manual dial lead preview script variable issue
# 121114-1937 - Added INGROUP recording option
# 121116-1407 - Added QC functionality
# 121129-2149 - Corrected hotkeys activation conditions
# 121130-0734 - Fixed call notes amphersand issue #612
# 121206-0634 - Added inbound lead search feature
# 121222-2315 - Added inbound email features
# 130220-1214 - Fixed issue with 3-way call dial timeout
# 130328-0006 - Converted ereg to preg functions
# 130328-0934 - Applied changes from Issue #655
# 130328-1017 - Added validation for agent manual dial permission on DIAL links
# 130402-2250 - Added user_group variable in scripts, forms and webforms
# 130412-1359 - Added SIP message for failed calls
# 130417-1937 - Changed locked agent choose in-group/closer/territories to auto-close
# 130508-2223 - Cleanup for other language builds
# 130508-2307 - Branched 2.7, trunk becomes 2.8
# 130603-2209 - Added login lockout for 15 minutes after 10 failed logins, and other security fixes
# 130615-1125 - Added recording_id to dispo url
# 130625-0841 - Added more user log data on login
# 130705-1439 - Added optional encrypted passwords compatibility
# 130718-0745 - Added recording_filename to dispo_call_url
# 130802-1134 - Changed to PHP mysqli functions
# 130822-0656 - Changed all require to require_once in agc directory for PHP backward compatibility
# 130903-1920 - Added security check for browser window name, see launch.php for more information
# 130925-2119 - Fixed span order issue
# 131007-1348 - Added mrglock_ig_select_ct options.php setting
# 131010-2149 - Added option to allow manual dial by lead_id
# 131208-2331 - Added campaign options for max dead, dispo and pause time. Changed CB blink to CSS
# 131209-1604 - Addded called_count logging
# 131210-1354 - Fixed manual dial CID choice issue with AC-CID settings
# 140107-2034 - Added webserver/url login logging
# 140126-0741 - Added pause code API function
# 140204-1230 - Added check for valid date in call log view
# 140214-1851 - Added preview_dial_action API function
# 140301-2059 - Added API functions options for SEARCH for phone within lead_id and Dial Next Number
# 140302-1018 - Changes to allow for & and + in standard fields
# 140312-2109 - Added CALLID as recording filename variable
# 140403-1731 - Added recording filename API append option
# 140418-0937 - Added max inbound calls feature
# 140423-1728 - Added campaign options manual_dial_search_checkbox and hide_call_log_info
# 140428-1514 - Added pause_type
# 140429-2040 - Added called_count and call notes display option as script and form variables
# 140519-1011 - Fixed calls in this session to not count monitoring channels
# 140521-2147 - Added manual alt dial options and more agent login error messages
# 140609-2246 - Fixed issue with webform2 button after manual alt-dial
#
$version = '2.8-400c';
$build = '140609-2246';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=80;
$one_mysql_log=0;
require_once("dbconnect_mysqli.php");
require_once("functions.php");
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["JS_browser_width"])) {$JS_browser_width=$_GET["JS_browser_width"];}
elseif (isset($_POST["JS_browser_width"])) {$JS_browser_width=$_POST["JS_browser_width"];}
if (isset($_GET["JS_browser_height"])) {$JS_browser_height=$_GET["JS_browser_height"];}
elseif (isset($_POST["JS_browser_height"])) {$JS_browser_height=$_POST["JS_browser_height"];}
if (isset($_GET["phone_login"])) {$phone_login=$_GET["phone_login"];}
elseif (isset($_POST["phone_login"])) {$phone_login=$_POST["phone_login"];}
if (isset($_GET["phone_pass"])) {$phone_pass=$_GET["phone_pass"];}
elseif (isset($_POST["phone_pass"])) {$phone_pass=$_POST["phone_pass"];}
if (isset($_GET["VD_login"])) {$VD_login=$_GET["VD_login"];}
elseif (isset($_POST["VD_login"])) {$VD_login=$_POST["VD_login"];}
if (isset($_GET["VD_pass"])) {$VD_pass=$_GET["VD_pass"];}
elseif (isset($_POST["VD_pass"])) {$VD_pass=$_POST["VD_pass"];}
if (isset($_GET["VD_campaign"])) {$VD_campaign=$_GET["VD_campaign"];}
elseif (isset($_POST["VD_campaign"])) {$VD_campaign=$_POST["VD_campaign"];}
if (isset($_GET["relogin"])) {$relogin=$_GET["relogin"];}
elseif (isset($_POST["relogin"])) {$relogin=$_POST["relogin"];}
if (isset($_GET["MGR_override"])) {$MGR_override=$_GET["MGR_override"];}
elseif (isset($_POST["MGR_override"])) {$MGR_override=$_POST["MGR_override"];}
if (!isset($phone_login))
{
if (isset($_GET["pl"])) {$phone_login=$_GET["pl"];}
elseif (isset($_POST["pl"])) {$phone_login=$_POST["pl"];}
}
if (!isset($phone_pass))
{
if (isset($_GET["pp"])) {$phone_pass=$_GET["pp"];}
elseif (isset($_POST["pp"])) {$phone_pass=$_POST["pp"];}
}
if (isset($VD_campaign))
{
$VD_campaign = strtoupper($VD_campaign);
$VD_campaign = preg_replace("/\s/i",'',$VD_campaign);
}
if (!isset($flag_channels))
{
$flag_channels=0;
$flag_string='';
}
### security strip all non-alphanumeric characters out of the variables ###
$DB=preg_replace("/[^0-9a-z]/","",$DB);
$phone_login=preg_replace("/[^\,0-9a-zA-Z]/","",$phone_login);
$phone_pass=preg_replace("/[^0-9a-zA-Z]/","",$phone_pass);
$VD_login=preg_replace("/[^-_0-9a-zA-Z]/","",$VD_login);
$VD_pass=preg_replace("/[^-_0-9a-zA-Z]/","",$VD_pass);
$VD_campaign = preg_replace("/[^-_0-9a-zA-Z]/","",$VD_campaign);
$forever_stop=0;
if ($force_logout)
{
echo "今、ログアウトしています。ありがとうございました。\n";
exit;
}
$isdst = date("I");
$StarTtimE = date("U");
$NOW_TIME = date("Y-m-d H:i:s");
$tsNOW_TIME = date("YmdHis");
$FILE_TIME = date("Ymd-His");
$loginDATE = date("Ymd");
$CIDdate = date("ymdHis");
$month_old = mktime(11, 0, 0, date("m"), date("d")-2, date("Y"));
$past_month_date = date("Y-m-d H:i:s",$month_old);
$minutes_old = mktime(date("H"), date("i")-2, date("s"), date("m"), date("d"), date("Y"));
$past_minutes_date = date("Y-m-d H:i:s",$minutes_old);
$webphone_width = 460;
$webphone_height = 500;
$random = (rand(1000000, 9999999) + 10000000);
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,vdc_header_date_format,vdc_customer_date_format,vdc_header_phone_format,webroot_writable,timeclock_end_of_day,vtiger_url,enable_vtiger_integration,outbound_autodial_active,enable_second_webform,user_territories_active,static_agent_url,custom_fields_enabled,pllb_grouping_limit,qc_features_active,allow_emails FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01001',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysqli_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$non_latin = $row[0];
$vdc_header_date_format = $row[1];
$vdc_customer_date_format = $row[2];
$vdc_header_phone_format = $row[3];
$WeBRooTWritablE = $row[4];
$timeclock_end_of_day = $row[5];
$vtiger_url = $row[6];
$enable_vtiger_integration = $row[7];
$outbound_autodial_active = $row[8];
$enable_second_webform = $row[9];
$user_territories_active = $row[10];
$static_agent_url = $row[11];
$custom_fields_enabled = $row[12];
$SSpllb_grouping_limit = $row[13];
$qc_enabled = $row[14];
$email_enabled = $row[15];
}
##### END SETTINGS LOOKUP #####
###########################################
##### DEFINABLE SETTINGS AND OPTIONS
###########################################
# set defaults for hard-coded variables
$conf_silent_prefix = '5'; # vicidial_conferences prefix to enter silently and muted for recording
$dtmf_silent_prefix = '7'; # vicidial_conferences prefix to enter silently
$HKuser_level = '1'; # minimum vicidial user_level for HotKeys
$campaign_login_list = '1'; # show drop-down list of campaigns at login
$manual_dial_preview = '1'; # allow preview lead option when manual dial
$multi_line_comments = '1'; # set to 1 to allow multi-line comment box
$user_login_first = '0'; # set to 1 to have the vicidial_user login before the 電話機へのログイン
$view_scripts = '1'; # set to 1 to show the SCRIPTS tab
$dispo_check_all_pause = '0'; # set to 1 to allow for persistent pause after dispo
$callholdstatus = '1'; # set to 1 to show calls オンhold count
$agentcallsstatus = '0'; # set to 1 to show agent status and call dialed count
$campagentstatctmax = '3'; # Number of 秒 for campaign call and agent stats
$show_campname_pulldown = '1'; # set to 1 to show campaign name オンlogin pulldown
$webform_sessionname = '1'; # set to 1 to include the session_name in webform URL
$local_consult_xfers = '1'; # set to 1 to send consultative transfers from original server
$clientDST = '1'; # set to 1 to check for DST オンserver for agent time
$no_delete_sessions = '1'; # set to 1 to not delete sessions at logout
$volumecontrol_active = '1'; # set to 1 to allow agents to alter volume of channels
$PreseT_DiaL_LinKs = '0'; # set to 1 to show a ダイアル link for Dial Presets
$LogiNAJAX = '1'; # set to 1 to do lookups オンcampaigns for login
$HidEMonitoRSessionS = '1'; # set to 1 to hide remote monitoring channels from "session calls"
$hangup_all_non_reserved= '1'; # set to 1 to force hangup all non-reserved channels upon 顧客を停止させる
$LogouTKicKAlL = '1'; # set to 1 to hangup all calls in session upon agent logout
$PhonESComPIP = '1'; # set to 1 to log computer IP to phone if blank, set to 2 to force log each login
$DefaulTAlTDiaL = '0'; # set to 1 to enable 代替の ダイアル by default if enabled for the campaign
$AgentAlert_allowed = '1'; # set to 1 to allow Agent alert option
$disable_blended_checkbox='0'; # set to 1 to disable the BLENDED checkbox from the in-group chooser screen
$hide_timeclock_link = '0'; # set to 1 to hide the timeclock link オンthe agent login screen
$conf_check_attempts = '3'; # number of attempts to try before loosing webserver connection, for bad network setups
$focus_blur_enabled = '0'; # set to 1 to enable the focus/blur enter key blocking(some IE instances have issues)
$consult_custom_delay = '2'; # number of 秒 to delay consultative transfers when customfields are active
$mrglock_ig_select_ct = '4'; # number of 秒 to leave in-group select screen open if agent select is disabled
$TEST_all_statuses = '0'; # TEST variable allows all statuses in dispo screen, FOR DEBUG ONLY
$stretch_dimensions = '1'; # sets the vicidial screen to the size of the browser window
$BROWSER_HEIGHT = 500; # set to the minimum browser height, default=500
$BROWSER_WIDTH = 770; # set to the minimum browser width, default=770
$webphone_width = 460; # set the webphone frame width
$webphone_height = 500; # set the webphone frame height
$webphone_pad = 0; # set the table cellpadding for the webphone
$webphone_location = 'right'; # set the location オンthe agent screen 'right' or 'bar'
$MAIN_COLOR = '#CCCCCC'; # old default is E0C2D6
$SCRIPT_COLOR = '#E6E6E6'; # old default is FFE7D0
$FORM_COLOR = '#EFEFEF';
$SIDEBAR_COLOR = '#F6F6F6';
$window_validation = 0; # set to 1 to disallow direct logins to vicidial.php
$win_valid_name = 'subwindow_launch'; # only window name to allow if validation enabled
# if options file exists, use the override values for the above variables
# see the options-example.php file for more information
if (file_exists('options.php'))
{
require_once('options.php');
}
### BEGIN find any custom field labels ###
$label_title = ' タイトル';
$label_first_name = '最初';
$label_middle_initial = 'MI';
$label_last_name = '最後 ';
$label_address1 = '住所1';
$label_address2 = '住所2';
$label_address3 = '住所3';
$label_city = '市町村';
$label_state = ' 都道府県';
$label_province = '都道府県';
$label_postal_code = '郵便番号';
$label_vendor_lead_code = 'ベンダーID';
$label_gender = ' Gender';
$label_phone_number = '電話';
$label_phone_code = 'ダイアルコード';
$label_alt_phone = '代替電話';
$label_security_phrase = '示す';
$label_email = 'Email';
$label_comments = ' コメント';
$stmt="SELECT label_title,label_first_name,label_middle_initial,label_last_name,label_address1,label_address2,label_address3,label_city,label_state,label_province,label_postal_code,label_vendor_lead_code,label_gender,label_phone_number,label_phone_code,label_alt_phone,label_security_phrase,label_email,label_comments from system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
if (strlen($row[0])>0) {$label_title = $row[0];}
if (strlen($row[1])>0) {$label_first_name = $row[1];}
if (strlen($row[2])>0) {$label_middle_initial = $row[2];}
if (strlen($row[3])>0) {$label_last_name = $row[3];}
if (strlen($row[4])>0) {$label_address1 = $row[4];}
if (strlen($row[5])>0) {$label_address2 = $row[5];}
if (strlen($row[6])>0) {$label_address3 = $row[6];}
if (strlen($row[7])>0) {$label_city = $row[7];}
if (strlen($row[8])>0) {$label_state = $row[8];}
if (strlen($row[9])>0) {$label_province = $row[9];}
if (strlen($row[10])>0) {$label_postal_code = $row[10];}
if (strlen($row[11])>0) {$label_vendor_lead_code = $row[11];}
if (strlen($row[12])>0) {$label_gender = $row[12];}
if (strlen($row[13])>0) {$label_phone_number = $row[13];}
if (strlen($row[14])>0) {$label_phone_code = $row[14];}
if (strlen($row[15])>0) {$label_alt_phone = $row[15];}
if (strlen($row[16])>0) {$label_security_phrase = $row[16];}
if (strlen($row[17])>0) {$label_email = $row[17];}
if (strlen($row[18])>0) {$label_comments = $row[18];}
### END find any custom field labels ###
$hide_gender=0;
if ($label_gender == '---HIDE---')
{$hide_gender=1;}
$US='_';
$CL=':';
$AT='@';
$DS='-';
$date = date("r");
$ip = getenv("REMOTE_ADDR");
$browser = getenv("HTTP_USER_AGENT");
$script_name = getenv("SCRIPT_NAME");
$server_name = getenv("SERVER_NAME");
$server_port = getenv("SERVER_PORT");
if (preg_match("/443/i",$server_port)) {$HTTPprotocol = 'https://';}
else {$HTTPprotocol = 'http://';}
if (($server_port == '80') or ($server_port == '443') ) {$server_port='';}
else {$server_port = "$CL$server_port";}
$agcPAGE = "$HTTPprotocol$server_name$server_port$script_name";
$agcDIR = preg_replace('/vicidial\.php/i','',$agcPAGE);
if (strlen($static_agent_url) > 5)
{$agcPAGE = $static_agent_url;}
header ("Content-type: text/html; charset=utf-8");
header ("Cache-Control: no-cache, must-revalidate"); // HTTP/1.1
header ("Pragma: no-cache"); // HTTP/1.0
echo '<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<link rel="stylesheet" type="text/css" href="../agc/css/style.css" />
<link rel="stylesheet" type="text/css" href="../agc/css/custom.css" />
';
echo "<!-- バージョン: $version ビルド: $build -->\n";
echo "<!-- BROWSER: $BROWSER_WIDTH x $BROWSER_HEIGHT $JS_browser_width x $JS_browser_height -->\n";
if ($campaign_login_list > 0)
{
$camp_form_code = "<select size=\"1\" name=\"VD_campaign\" id=\"VD_campaign\" onfocus=\"login_allowable_campaigns()\">\n";
$camp_form_code .= "<option value=\"\"></option>\n";
$LOGallowed_campaignsSQL='';
if ($relogin == 'YES')
{
$stmt="SELECT user_group from vicidial_users where user='$VD_login' and active='Y';";
if ($non_latin > 0) {$rslt=mysql_to_mysqli($link, "SET NAMES 'UTF8'");}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01002',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$cl_user_ct = mysqli_num_rows($rslt);
if ($cl_user_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$VU_user_group=$row[0];
$stmt="SELECT allowed_campaigns from vicidial_user_groups where user_group='$VU_user_group';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01003',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
if ( (!preg_match("/ALL-CAMPAIGNS/i",$row[0])) )
{
$LOGallowed_campaignsSQL = preg_replace('/\s-/i','',$row[0]);
$LOGallowed_campaignsSQL = preg_replace('/\s/i',"','",$LOGallowed_campaignsSQL);
$LOGallowed_campaignsSQL = "and campaign_id IN('$LOGallowed_campaignsSQL')";
}
}
else
{
echo "<select size=1 name=VD_campaign id=VD_campaign onFocus=\"login_allowable_campaigns()\">\n";
echo "<option value=\"\">-- USER LOGIN ERROR --</option>\n";
echo "</select>\n";
}
}
### code for manager override of shift restrictions
if ($MGR_override > 0)
{
if (isset($_GET["MGR_login$loginDATE"])) {$MGR_login=$_GET["MGR_login$loginDATE"];}
elseif (isset($_POST["MGR_login$loginDATE"])) {$MGR_login=$_POST["MGR_login$loginDATE"];}
if (isset($_GET["MGR_pass$loginDATE"])) {$MGR_pass=$_GET["MGR_pass$loginDATE"];}
elseif (isset($_POST["MGR_pass$loginDATE"])) {$MGR_pass=$_POST["MGR_pass$loginDATE"];}
$MGR_login = preg_replace("/\'|\"|\\\\|;/","",$MGR_login);
$MGR_pass = preg_replace("/\'|\"|\\\\|;/","",$MGR_pass);
$MGR_auth=0;
$auth_message = user_authorization($MGR_login,$MGR_pass,'MGR',0,0,0);
if (preg_match("/^GOOD/",$auth_message))
{$MGR_auth=1;}
if($MGR_auth>0)
{
$stmt="UPDATE vicidial_users SET shift_override_flag='1' where user='$VD_login';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01059',$VD_login,$server_ip,$session_name,$one_mysql_log);}
echo "<!-- Shift Override entered for $VD_login by $MGR_login -->\n";
### Add a record to the vicidial_admin_log
$SQL_log = "$stmt|";
$SQL_log = preg_replace('/;/','',$SQL_log);
$SQL_log = addslashes($SQL_log);
$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$MGR_login', ip_address='$ip', event_section='AGENT', event_type='OVERRIDE', record_id='$VD_login', event_code='マネージャー優先 OF エージェント SHIFT ENFORCEMENT', event_sql=\"$SQL_log\", event_notes='user: $VD_login';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01060',$VD_login,$server_ip,$session_name,$one_mysql_log);}
}
}
$stmt="SELECT campaign_id,campaign_name from vicidial_campaigns where active='Y' $LOGallowed_campaignsSQL order by campaign_id;";
if ($non_latin > 0) {$rslt=mysql_to_mysqli($link, "SET NAMES 'UTF8'");}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01004',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$camps_to_print = mysqli_num_rows($rslt);
$o=0;
while ($camps_to_print > $o)
{
$rowx=mysqli_fetch_row($rslt);
if ($show_campname_pulldown)
{$campname = " - $rowx[1]";}
else
{$campname = '';}
if ($VD_campaign)
{
if ( (preg_match("/$VD_campaign/i",$rowx[0])) and (strlen($VD_campaign) == strlen($rowx[0])) )
{$camp_form_code .= "<option value=\"$rowx[0]\" selected=\"selected\">$rowx[0]$campname</option>\n";}
else
{
if (!preg_match('/login_allowable_campaigns/',$camp_form_code))
{$camp_form_code .= "<option value=\"$rowx[0]\">$rowx[0]$campname</option>\n";}
}
}
else
{
if (!preg_match('/login_allowable_campaigns/',$camp_form_code))
{$camp_form_code .= "<option value=\"$rowx[0]\">$rowx[0]$campname</option>\n";}
}
$o++;
}
$camp_form_code .= "</select>\n";
}
else
{
$camp_form_code = "<input type=\"text\" name=\"vd_campaign\" size=\"10\" maxlength=\"20\" value=\"$VD_campaign\" />\n";
}
if ($LogiNAJAX > 0)
{
?>
<script type="text/javascript">
<!--
var BrowseWidth = 0;
var BrowseHeight = 0;
function browser_dimensions()
{
<?php
if (preg_match('/MSIE/',$browser))
{
echo " if (document.documentElement && document.documentElement.clientHeight)\n";
echo " {BrowseWidth = document.documentElement.clientWidth;}\n";
echo " else if (document.body)\n";
echo " {BrowseWidth = document.body.clientWidth;}\n";
echo " if (document.documentElement && document.documentElement.clientHeight)\n";
echo " {BrowseHeight = document.documentElement.clientHeight;}\n";
echo " else if (document.body)\n";
echo " {BrowseHeight = document.body.clientHeight;}\n";
}
else
{
echo "BrowseWidth = window.innerWidth;\n";
echo " BrowseHeight = window.innerHeight;\n";
}
?>
document.vicidial_form.JS_browser_width.value = BrowseWidth;
document.vicidial_form.JS_browser_height.value = BrowseHeight;
}
// ################################################################################
// Send Request for allowable campaigns to populate the campaigns pull-down
function login_allowable_campaigns()
{
// alert(document.vicidial_form.JS_browser_width.value + '|' + BrowseWidth + '|' + document.vicidial_form.JS_browser_height.value + '|' + BrowseHeight);
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
logincampaign_query = "&user=" + document.vicidial_form.VD_login.value + "&pass=" + document.vicidial_form.VD_pass.value + "&ACTION=LogiNCamPaigns&format=html";
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(logincampaign_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
Nactiveext = null;
Nactiveext = xmlhttp.responseText;
// alert(logincampaign_query);
// alert(xmlhttp.responseText);
document.getElementById("LogiNCamPaigns").innerHTML = Nactiveext;
document.getElementById("LogiNReseT").innerHTML = "<input type=\"button\" value=\"キャンペーンリストを再読み込みする\" onclick=\"login_allowable_campaigns()\" />";
document.getElementById("VD_campaign").focus();
}
}
delete xmlhttp;
}
}
// -->
</script>
<?php
}
else
{
?>
<script type="text/javascript">
<!--
function browser_dimensions()
{
var nothing=0;
}
// -->
</script>
<?php
}
if ($relogin == 'YES')
{
echo "<title>Agent web client: 再ログイン</title>\n";
echo "</head>\n";
echo "<body onresize=\"browser_dimensions();\" onload=\"browser_dimensions();\">\n";
if ($hide_timeclock_link < 1)
{echo "<a href=\"./timeclock.php?referrer=agent&amp;pl=$phone_login&amp;pp=$phone_pass&amp;VD_login=$VD_login&amp;VD_pass=$VD_pass\"> タイムクロック</a><br />\n";}
echo "<table width=\"100%\"><tr><td></td>\n";
echo "<!-- ILPV -->\n";
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_jp/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">日本語 <img src=\"../agc/images/jp.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</tr></table>\n";
echo "<form name=\"vicidial_form\" id=\"vicidial_form\" action=\"$agcPAGE\" method=\"post\">\n";
echo "<input type=\"hidden\" name=\"DB\" id=\"DB\" value=\"$DB\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_height\" id=\"JS_browser_height\" value=\"\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_width\" id=\"JS_browser_width\" value=\"\" />\n";
echo "<br /><br /><br /><center><table width=\"460px\" cellpadding=\"0\" cellspacing=\"0\" bgcolor=\"$MAIN_COLOR\"><tr bgcolor=\"white\">";
echo "<td align=\"left\" valign=\"bottom\"><img src=\"../agc/images/vdc_tab_vicidial.gif\" border=\"0\" alt=\"VICIdial\" /></td>";
echo "<td align=\"center\" valign=\"middle\"> 再ログイン </td>";
echo "</tr>\n";
echo "<tr><td align=\"left\" colspan=\"2\"><font size=\"1\"> &nbsp; </font></td></tr>\n";
echo "<tr><td align=\"right\">電話ログイン: </td>";
echo "<td align=\"left\"><input type=\"text\" name=\"phone_login\" size=\"10\" maxlength=\"20\" value=\"$phone_login\" /></td></tr>\n";
echo "<tr><td align=\"right\">電話パスワード: </td>";
echo "<td align=\"left\"><input type=\"password\" name=\"phone_pass\" size=\"10\" maxlength=\"20\" value=\"$phone_pass\" /></td></tr>\n";
echo "<tr><td align=\"right\">ユーザログイン: </td>";
echo "<td align=\"left\"><input type=\"text\" name=\"VD_login\" size=\"10\" maxlength=\"20\" value=\"$VD_login\" /></td></tr>\n";
echo "<tr><td align=\"right\">ユーザパスワード: </td>";
echo "<td align=\"left\"><input type=\"password\" name=\"VD_pass\" size=\"10\" maxlength=\"20\" value=\"$VD_pass\" /></td></tr>\n";
echo "<tr><td align=\"right\">キャンペーン: </td>";
echo "<td align=\"left\"><span id=\"LogiNCamPaigns\">$camp_form_code</span></td></tr>\n";
echo "<tr><td align=\"center\" colspan=\"2\"><input type=\"submit\" name=\"送信\" value=\"送信\" /> &nbsp; \n";
echo "<span id=\"LogiNReseT\"><input type=\"button\" value=\"キャンペーンリストを再読み込みする\" onclick=\"login_allowable_campaigns()\"></span></td></tr>\n";
echo "<tr><td align=\"left\" colspan=\"2\"><font size=\"1\"><br />バージョン: $version &nbsp; &nbsp; &nbsp; ビルド: $build</font></td></tr>\n";
echo "</table></center>\n";
echo "</form>\n\n";
echo "</body>\n\n";
echo "</html>\n\n";
exit;
}
if ($user_login_first == 1)
{
if ( (strlen($VD_login)<1) or (strlen($VD_pass)<1) or (strlen($VD_campaign)<1) )
{
echo "<title>Agent web client: キャンペーンログイン</title>\n";
echo "</head>\n";
echo "<body onresize=\"browser_dimensions();\" onload=\"browser_dimensions();\">\n";
if ($hide_timeclock_link < 1)
{echo "<a href=\"./timeclock.php?referrer=agent&amp;pl=$phone_login&amp;pp=$phone_pass&amp;VD_login=$VD_login&amp;VD_pass=$VD_pass\"> タイムクロック</a><br />\n";}
echo "<table width=\"100%\"><tr><td></td>\n";
echo "<!-- ILPV -->\n";
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_jp/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">日本語 <img src=\"../agc/images/jp.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</tr></table>\n";
echo "<form name=\"vicidial_form\" id=\"vicidial_form\" action=\"$agcPAGE\" method=\"post\">\n";
echo "<input type=\"hidden\" name=\"DB\" value=\"$DB\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_height\" id=\"JS_browser_height\" value=\"\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_width\" id=\"JS_browser_width\" value=\"\" />\n";
#echo "<input type=\"hidden\" name=\"phone_login\" value=\"$phone_login\">\n";
#echo "<input type=\"hidden\" name=\"phone_pass\" value=\"$phone_pass\">\n";
echo "<center><br /><b>ユーザログイン</b><br /><br />";
echo "<table width=\"460px\" cellpadding=\"0\" cellspacing=\"0\" bgcolor=\"$MAIN_COLOR\"><tr bgcolor=\"white\">";
echo "<td align=\"left\" valign=\"bottom\"><img src=\"../agc/images/vdc_tab_vicidial.gif\" border=\"0\" alt=\"VICIdial\" /></td>";
echo "<td align=\"center\" valign=\"middle\"> キャンペーンログイン </td>";
echo "</tr>\n";
echo "<tr><td align=\"left\" colspan=\"2\"><font size=\"1\"> &nbsp; </font></td></tr>\n";
echo "<tr><td align=\"right\">ユーザログイン: </td>";
echo "<td align=\"left\"><input type=\"text\" name=\"VD_login\" size=\"10\" maxlength=\"20\" value=\"$VD_login\" /></td></tr>\n";
echo "<tr><td align=\"right\">ユーザパスワード: </td>";
echo "<td align=\"left\"><input type=\"password\" name=\"VD_pass\" size=\"10\" maxlength=\"20\" value=\"$VD_pass\" /></td></tr>\n";
echo "<tr><td align=\"right\">キャンペーン: </td>";
echo "<td align=\"left\"><span id=\"LogiNCamPaigns\">$camp_form_code</span></td></tr>\n";
echo "<tr><td align=\"center\" colspan=\"2\"><input type=\"submit\" name=\"送信\" value=\"送信\" /> &nbsp; \n";
echo "<span id=\"LogiNReseT\"></span></td></tr>\n";
echo "<tr><td align=\"left\" colspan=\"2\"><font size=\"1\"><br />バージョン: $version &nbsp; &nbsp; &nbsp; ビルド: $build</font></td></tr>\n";
echo "</table>\n";
echo "</form>\n\n";
echo "</body>\n\n";
echo "</html>\n\n";
exit;
}
else
{
if ( (strlen($phone_login)<2) or (strlen($phone_pass)<2) )
{
$stmt="SELECT phone_login,phone_pass from vicidial_users where user='$VD_login' and user_level > 0 and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01005',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$phone_login=$row[0];
$phone_pass=$row[1];
if ( (strlen($phone_login) < 1) or (strlen($phone_pass) < 1) )
{
echo "<title>Agent web client: Login</title>\n";
echo "</head>\n";
echo "<body onresize=\"browser_dimensions();\" onLoad=\"browser_dimensions();\">\n";
if ($hide_timeclock_link < 1)
{echo "<a href=\"./timeclock.php?referrer=agent&amp;pl=$phone_login&amp;pp=$phone_pass&amp;VD_login=$VD_login&amp;VD_pass=$VD_pass\"> タイムクロック</a><br />\n";}
echo "<table width=\"100%\"><tr><td></td>\n";
echo "<!-- ILPV -->\n";
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_jp/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">日本語 <img src=\"../agc/images/jp.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</tr></table>\n";
echo "<form name=\"vicidial_form\" id=\"vicidial_form\" action=\"$agcPAGE\" method=\"post\">\n";
echo "<input type=\"hidden\" name=\"DB\" value=\"$DB\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_height\" id=\"JS_browser_height\" value=\"\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_width\" id=\"JS_browser_width\" value=\"\" />\n";
echo "<br /><br /><br /><center><table width=\"460px\" cellpadding=\"0\" cellspacing=\"0\" bgcolor=\"$MAIN_COLOR\"><tr bgcolor=\"white\">";
echo "<td align=\"left\" valign=\"bottom\"><img src=\"../agc/images/vdc_tab_vicidial.gif\" border=\"0\" alt=\"VICIdial\" /></td>";
echo "<td align=\"center\" valign=\"middle\"> ログイン</td>";
echo "</tr>\n";
echo "<tr><td align=\"left\" colspan=\"2\"><font size=\"1\"> &nbsp; </font></td></tr>\n";
echo "<tr><td align=\"right\">電話ログイン: </td>";
echo "<td align=\"left\"><input type=\"text\" name=\"phone_login\" size=\"10\" maxlength=\"20\" value=\"$phone_login\" /></td></tr>\n";
echo "<tr><td align=\"right\">電話パスワード: </td>";
echo "<td align=\"left\"><input type=\"password\" name=\"phone_pass\" size=\"10\" maxlength=\"20\" value=\"$phone_pass\" /></td></tr>\n";
echo "<tr><td align=\"right\">ユーザログイン: </td>";
echo "<td align=\"left\"><input type=\"text\" name=\"VD_login\" size=\"10\" maxlength=\"20\" value=\"$VD_login\"> /</td></tr>\n";
echo "<tr><td align=\"right\">ユーザパスワード: </td>";
echo "<td align=\"left\"><input type=\"password\" name=\"VD_pass\" size=\"10\" maxlength=\"20\" value=\"$VD_pass\" /></td></tr>\n";
echo "<tr><td align=\"right\">キャンペーン: </td>";
echo "<td align=\"left\"><span id=\"LogiNCamPaigns\">$camp_form_code</span></td></tr>\n";
echo "<tr><td align=\"center\" colspan=\"2>\"<input type=\"submit\" name=\"送信\" value=\"送信\" /> &nbsp; \n";
echo "<span id=\"LogiNReseT\"></span></td></tr>\n";
echo "<tr><td align=\"left\" colspan=\"2\"><font size=\"1\"><br />バージョン: $version &nbsp; &nbsp; &nbsp; ビルド: $build</font></td></tr>\n";
echo "</table></center>\n";
echo "</form>\n\n";
echo "</body>\n\n";
echo "</html>\n\n";
exit;
}
}
}
}
if ( (strlen($phone_login)<2) or (strlen($phone_pass)<2) )
{
echo "<title>Agent web client: 電話ログイン</title>\n";
echo "</head>\n";
echo "<body onresize=\"browser_dimensions();\" onload=\"browser_dimensions();\">\n";
if ($hide_timeclock_link < 1)
{echo "<a href=\"./timeclock.php?referrer=agent&amp;pl=$phone_login&amp;pp=$phone_pass&amp;VD_login=$VD_login&amp;VD_pass=$VD_pass\"> タイムクロック</a><br />\n";}
echo "<table width=100%><tr><td></td>\n";
echo "<!-- ILPV -->\n";
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_jp/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">日本語 <img src=\"../agc/images/jp.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</tr></table>\n";
echo "<form name=\"vicidial_form\" id=\"vicidial_form\" action=\"$agcPAGE\" method=\"post\">\n";
echo "<input type=\"hidden\" name=\"DB\" value=\"$DB\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_height\" id=\"JS_browser_height\" value=\"\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_width\" id=\"JS_browser_width\" value=\"\" />\n";
echo "<br /><br /><br /><center><table width=\"460px\" cellpadding=\"0\" cellspacing=\"0\" bgcolor=\"$MAIN_COLOR\"><tr bgcolor=\"white\">";
echo "<td align=\"left\" valign=\"bottom\"><img src=\"../agc/images/vdc_tab_vicidial.gif\" border=\"0\" alt=\"VICIdial\" /></td>";
echo "<td align=\"center\" valign=\"middle\"> 電話機へのログイン </td>";
echo "</tr>\n";
echo "<tr><td align=\"left\" colspan=\"2\"><font size=\"1\"> &nbsp; </font></td></tr>\n";
echo "<tr><td align=\"right\">電話ログイン: </td>";
echo "<td align=\"left\"><input type=\"text\" name=\"phone_login\" size=\"10\" maxlength=\"20\" value=\"\" /></td></tr>\n";
echo "<tr><td align=\"right\">電話パスワード: </td>";
echo "<td align=\"left\"><input type=\"password\" name=\"phone_pass\" size=\"10\" maxlength=\"20\" value=\"\" /></td></tr>\n";
echo "<tr><td align=\"center\" colspan=\"2\"><input type=\"submit\" name=\"送信\" value=\"送信\" /> &nbsp; \n";
echo "<span id=\"LogiNReseT\"></span></td></tr>\n";
echo "<tr><td align=\"left\" colspan=\"2\"><font size=\"1\"><br />バージョン: $version &nbsp; &nbsp; &nbsp; ビルド: $build</font></td></tr>\n";
echo "</table></center>\n";
echo "</form>\n\n";
echo "</body>\n\n";
echo "</html>\n\n";
exit;
}
else
{
if ($WeBRooTWritablE > 0)
{$fp = fopen ("./vicidial_auth_entries.txt", "a");}
$VDloginDISPLAY=0;
if ( (strlen($VD_login)<2) or (strlen($VD_pass)<2) or (strlen($VD_campaign)<2) )
{
$VDloginDISPLAY=1;
}
else
{
$auth=0;
$auth_message = user_authorization($VD_login,$VD_pass,'',1,0,1);
if (preg_match("/^GOOD/",$auth_message))
{
$auth=1;
$pass_hash = preg_replace("/GOOD\|/",'',$auth_message);
}
if($auth>0)
{
##### grab the full name and other settings of the agent
$stmt="SELECT full_name,user_level,hotkeys_active,agent_choose_ingroups,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,closer_default_blended,user_group,vicidial_recording_override,alter_custphone_override,alert_enabled,agent_shift_enforcement_override,shift_override_flag,allow_alerts,closer_campaigns,agent_choose_territories,custom_one,custom_two,custom_three,custom_four,custom_five,agent_call_log_view_override,agent_choose_blended,agent_lead_search_override,preset_contact_search,max_inbound_calls from vicidial_users where user='$VD_login' and active='Y';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01007',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$LOGfullname = $row[0];
$user_level = $row[1];
$VU_hotkeys_active = $row[2];
$VU_agent_choose_ingroups = $row[3];
$VU_scheduled_callbacks = $row[4];
$agentonly_callbacks = $row[5];
$agentcall_manual = $row[6];
$VU_vicidial_recording = $row[7];
$VU_vicidial_transfers = $row[8];
$VU_closer_default_blended = $row[9];
$VU_user_group = $row[10];
$VU_vicidial_recording_override = $row[11];
$VU_alter_custphone_override = $row[12];
$VU_alert_enabled = $row[13];
$VU_agent_shift_enforcement_override = $row[14];
$VU_shift_override_flag = $row[15];
$VU_allow_alerts = $row[16];
$VU_closer_campaigns = $row[17];
$VU_agent_choose_territories = $row[18];
$VU_custom_one = $row[19];
$VU_custom_two = $row[20];
$VU_custom_three = $row[21];
$VU_custom_four = $row[22];
$VU_custom_five = $row[23];
$VU_agent_call_log_view_override = $row[24];
$VU_agent_choose_blended = $row[25];
$VU_agent_lead_search_override = $row[26];
$VU_preset_contact_search = $row[27];
$VU_max_inbound_calls = $row[28];
if ( ($VU_alert_enabled > 0) and ($VU_allow_alerts > 0) ) {$VU_alert_enabled = 'ON';}
else {$VU_alert_enabled = 'OFF';}
$AgentAlert_allowed = $VU_allow_alerts;
### Gather timeclock and shift enforcement restriction settings
$stmt="SELECT forced_timeclock_login,shift_enforcement,group_shifts,agent_status_viewable_groups,agent_status_view_time,agent_call_log_view,agent_xfer_consultative,agent_xfer_dial_override,agent_xfer_vm_transfer,agent_xfer_blind_transfer,agent_xfer_dial_with_customer,agent_xfer_park_customer_dial,agent_fullscreen,webphone_url_override,webphone_dialpad_override,webphone_systemkey_override from vicidial_user_groups where user_group='$VU_user_group';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01052',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$forced_timeclock_login = $row[0];
$shift_enforcement = $row[1];
$LOGgroup_shiftsSQL = preg_replace('/\s\s/i','',$row[2]);
$LOGgroup_shiftsSQL = preg_replace('/\s/i',"','",$LOGgroup_shiftsSQL);
$LOGgroup_shiftsSQL = "shift_id IN('$LOGgroup_shiftsSQL')";
$agent_status_viewable_groups = $row[3];
$agent_status_viewable_groupsSQL = preg_replace('/\s\s/i','',$agent_status_viewable_groups);
$agent_status_viewable_groupsSQL = preg_replace('/\s/i',"','",$agent_status_viewable_groupsSQL);
$agent_status_viewable_groupsSQL = "user_group IN('$agent_status_viewable_groupsSQL')";
$agent_status_view = 0;
if (strlen($agent_status_viewable_groups) > 2)
{$agent_status_view = 1;}
$agent_status_view_time=0;
if ($row[4] == 'Y')
{$agent_status_view_time=1;}
if ($row[5] == 'Y')
{$agent_call_log_view=1;}
if ($row[6] == 'Y')
{$agent_xfer_consultative=1;}
if ($row[7] == 'Y')
{$agent_xfer_dial_override=1;}
if ($row[8] == 'Y')
{$agent_xfer_vm_transfer=1;}
if ($row[9] == 'Y')
{$agent_xfer_blind_transfer=1;}
if ($row[10] == 'Y')
{$agent_xfer_dial_with_customer=1;}
if ($row[11] == 'Y')
{$agent_xfer_park_customer_dial=1;}
if ($VU_agent_call_log_view_override == 'Y')
{$agent_call_log_view=1;}
if ($VU_agent_call_log_view_override == 'N')
{$agent_call_log_view=0;}
$agent_fullscreen = $row[12];
$webphone_url = $row[13];
$webphone_dialpad_override = $row[14];
$system_key = $row[15];
if ( ($webphone_dialpad_override != 'DISABLED') and (strlen($webphone_dialpad_override) > 0) )
{$webphone_dialpad = $webphone_dialpad_override;}
### BEGIN - CHECK TO SEE IF エージェント IS LOGGED IN TO TIMECLOCK, IF NOT, OUTPUT ERROR
if ( (preg_match('/Y/',$forced_timeclock_login)) or ( (preg_match('/ADMIN_EXEMPT/',$forced_timeclock_login)) and ($VU_user_level < 8) ) )
{
$last_agent_event='';
$HHMM = date("Hi");
$HHteod = substr($timeclock_end_of_day,0,2);
$MMteod = substr($timeclock_end_of_day,2,2);
if ($HHMM < $timeclock_end_of_day)
{$EoD = mktime($HHteod, $MMteod, 10, date("m"), date("d")-1, date("Y"));}
else
{$EoD = mktime($HHteod, $MMteod, 10, date("m"), date("d"), date("Y"));}
$EoDdate = date("Y-m-d H:i:s", $EoD);
##### grab timeclock logged-in time for each user #####
$stmt="SELECT event from vicidial_timeclock_log where user='$VD_login' and event_epoch >= '$EoD' order by timeclock_id desc limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01053',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$events_to_parse = mysqli_num_rows($rslt);
if ($events_to_parse > 0)
{
$rowx=mysqli_fetch_row($rslt);
$last_agent_event = $rowx[0];
}
if ($DB>0) {echo "|$stmt|$events_to_parse|$last_agent_event|";}
if ( (strlen($last_agent_event)<2) or (preg_match('/LOGOUT/',$last_agent_event)) )
{
$VDloginDISPLAY=1;
$VDdisplayMESSAGE = "最初にタイムクロックにログインしなければなりません。<br />";
}
}
### END - CHECK TO SEE IF エージェント IS LOGGED IN TO TIMECLOCK, IF NOT, OUTPUT ERROR
### BEGIN - CHECK TO SEE IF SHIFT ENFORCEMENT IS ENABLED AND エージェント IS OUTSIDE OF THEIR SHIFTS, IF SO, OUTPUT ERROR
if ( ( (preg_match("/START|ALL/",$shift_enforcement)) and (!preg_match("/OFF/",$VU_agent_shift_enforcement_override)) ) or (preg_match("/START|ALL/",$VU_agent_shift_enforcement_override)) )
{
$shift_ok=0;
if ( (strlen($LOGgroup_shiftsSQL) < 3) and ($VU_shift_override_flag < 1) )
{
$VDloginDISPLAY=1;
$VDdisplayMESSAGE = "エラー：あなたのユーザグループに有効化されたシフトはありません。<br />";
}
else
{
$HHMM = date("Hi");
$wday = date("w");
$stmt="SELECT shift_id,shift_start_time,shift_length,shift_weekdays from vicidial_shifts where $LOGgroup_shiftsSQL order by shift_id";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01056',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$shifts_to_print = mysqli_num_rows($rslt);
$o=0;
while ( ($shifts_to_print > $o) and ($shift_ok < 1) )
{
$rowx=mysqli_fetch_row($rslt);
$shift_id = $rowx[0];
$shift_start_time = $rowx[1];
$shift_length = $rowx[2];
$shift_weekdays = $rowx[3];
if (preg_match("/$wday/i",$shift_weekdays))
{
$HHshift_length = substr($shift_length,0,2);
$MMshift_length = substr($shift_length,3,2);
$HHshift_start_time = substr($shift_start_time,0,2);
$MMshift_start_time = substr($shift_start_time,2,2);
$HHshift_end_time = ($HHshift_length + $HHshift_start_time);
$MMshift_end_time = ($MMshift_length + $MMshift_start_time);
if ($MMshift_end_time > 59)
{
$MMshift_end_time = ($MMshift_end_time - 60);
$HHshift_end_time++;
}
if ($HHshift_end_time > 23)
{$HHshift_end_time = ($HHshift_end_time - 24);}
$HHshift_end_time = sprintf("%02s", $HHshift_end_time);
$MMshift_end_time = sprintf("%02s", $MMshift_end_time);
$shift_end_time = "$HHshift_end_time$MMshift_end_time";
if (
( ($HHMM >= $shift_start_time) and ($HHMM < $shift_end_time) ) or
( ($HHMM < $shift_start_time) and ($HHMM < $shift_end_time) and ($shift_end_time <= $shift_start_time) ) or
( ($HHMM >= $shift_start_time) and ($HHMM >= $shift_end_time) and ($shift_end_time <= $shift_start_time) )
)
{$shift_ok++;}
}
$o++;
}
if ( ($shift_ok < 1) and ($VU_shift_override_flag < 1) )
{
$VDloginDISPLAY=1;
$VDdisplayMESSAGE = "エラー：あなたのシフトの外部にログインすることは許可されていません。<br />";
}
}
if ( ($shift_ok < 1) and ($VU_shift_override_flag < 1) and ($VDloginDISPLAY > 0) )
{
$VDdisplayMESSAGE.= "<br /><br />マネージャー優先:<br />\n";
$VDdisplayMESSAGE.= "<form action=\"$PHP_SELF\" method=\"post\">\n";
$VDdisplayMESSAGE.= "<input type=\"hidden\" name=\"MGR_override\" value=\"1\" />\n";
$VDdisplayMESSAGE.= "<input type=\"hidden\" name=\"relogin\" value=\"YES\" />\n";
$VDdisplayMESSAGE.= "<input type=\"hidden\" name=\"DB\" value=\"$DB\" />\n";
$VDdisplayMESSAGE.= "<input type=\"hidden\" name=\"phone_login\" value=\"$phone_login\" />\n";
$VDdisplayMESSAGE.= "<input type=\"hidden\" name=\"phone_pass\" value=\"$phone_pass\" />\n";
$VDdisplayMESSAGE.= "<input type=\"hidden\" name=\"VD_login\" value=\"$VD_login\" />\n";
$VDdisplayMESSAGE.= "<input type=\"hidden\" name=\"VD_pass\" value=\"$VD_pass\" />\n";
$VDdisplayMESSAGE.= "マネージャーログイン： <input type=\"text\" name=\"MGR_login$loginDATE\" size=\"10\" maxlength=\"20\" /><br />\n";
$VDdisplayMESSAGE.= "マネージャーパスワード: <input type=\"password\" name=\"MGR_pass$loginDATE\" size=\"10\" maxlength=\"20\" /><br />\n";
$VDdisplayMESSAGE.= "<input type=\"submit\" name=\"submit\" value=\"送信\" /></form>\n";
}
}
### END - CHECK TO SEE IF SHIFT ENFORCEMENT IS ENABLED AND エージェント IS OUTSIDE OF THEIR SHIFTS, IF SO, OUTPUT ERROR
if ($WeBRooTWritablE > 0)
{
fwrite ($fp, "vdweb|GOOD|$date|$VD_login|XXXX|$ip|$browser|$LOGfullname|\n");
fclose($fp);
}
$user_abb = "$VD_login$VD_login$VD_login$VD_login";
while ( (strlen($user_abb) > 4) and ($forever_stop < 200) )
{$user_abb = preg_replace("/^\./i","",$user_abb); $forever_stop++;}
$stmt="SELECT allowed_campaigns from vicidial_user_groups where user_group='$VU_user_group';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01008',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$LOGallowed_campaigns =$row[0];
if ( (!preg_match("/\s$VD_campaign\s/i",$LOGallowed_campaigns)) and (!preg_match("/ALL-CAMPAIGNS/i",$LOGallowed_campaigns)) )
{
echo "<title>Agent web client: キャンペーンログイン</title>\n";
echo "</head>\n";
echo "<body onresize=\"browser_dimensions();\" onload=\"browser_dimensions();\">\n";
if ($hide_timeclock_link < 1)
{echo "<a href=\"./timeclock.php?referrer=agent&amp;pl=$phone_login&amp;pp=$phone_pass&amp;VD_login=$VD_login&amp;VD_pass=$VD_pass\"> タイムクロック</a><br />\n";}
echo "<table width=\"100%\"><tr><td></td>\n";
echo "<!-- ILPV -->\n";
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_jp/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">日本語 <img src=\"../agc/images/jp.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</tr></table>\n";
echo "<b>Sorry, you are not allowed to login to this campaign: $VD_campaign</b>\n";
echo "<form action=\"$PHP_SELF\" method=\"post\">\n";
echo "<input type=\"hidden\" name=\"db\" value=\"$DB\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_height\" id=\"JS_browser_height\" value=\"\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_width\" id=\"JS_browser_width\" value=\"\" />\n";
echo "<input type=\"hidden\" name=\"phone_login\" value=\"$phone_login\" />\n";
echo "<input type=\"hidden\" name=\"phone_pass\" value=\"$phone_pass\" />\n";
echo "ログイン： <input type=\"text\" name=\"VD_login\" size=\"10\" maxlength=\"20\" value=\"$VD_login\" />\n<br />";
echo "パスワード: <input type=\"password\" name=\"VD_pass\" size=\"10\" maxlength=\"20\" value=\"$VD_pass\" /><br />\n";
echo "キャンペーン: <span id=\"LogiNCamPaigns\">$camp_form_code</span><br />\n";
echo "<input type=\"submit\" name=\"送信\" value=\"送信\" /> &nbsp; \n";
echo "<span id=\"LogiNReseT\"></span>\n";
echo "</form>\n\n";
echo "</body>\n\n";
echo "</html>\n\n";
exit;
}
##### check to see that the campaign is active
$stmt="SELECT count(*) FROM vicidial_campaigns where campaign_id='$VD_campaign' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01009',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$CAMPactive=$row[0];
if($CAMPactive>0)
{
$VARstatuses='';
$VARstatusnames='';
$VARSELstatuses='';
$VARSELstatuses_ct=0;
$VARCBstatuses='';
$VARCBstatusesLIST='';
##### grab the statuses that can be used for dispositioning by an agent
$stmt="SELECT status,status_name,scheduled_callback,selectable FROM vicidial_statuses WHERE status != 'NEW' order by status limit 500;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01010',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$VD_statuses_ct = mysqli_num_rows($rslt);
$i=0;
while ($i < $VD_statuses_ct)
{
$row=mysqli_fetch_row($rslt);
$statuses[$i] =$row[0];
$status_names[$i] =$row[1];
$CBstatuses[$i] =$row[2];
$SELstatuses[$i] =$row[3];
if ($TEST_all_statuses > 0) {$SELstatuses[$i]='Y';}
$VARstatuses = "$VARstatuses'$statuses[$i]',";
$VARstatusnames = "$VARstatusnames'$status_names[$i]',";
$VARSELstatuses = "$VARSELstatuses'$SELstatuses[$i]',";
$VARCBstatuses = "$VARCBstatuses'$CBstatuses[$i]',";
if ($CBstatuses[$i] == 'Y')
{$VARCBstatusesLIST .= " $statuses[$i]";}
if ($SELstatuses[$i] == 'Y')
{$VARSELstatuses_ct++;}
$i++;
}
##### grab the campaign-specific statuses that can be used for dispositioning by an agent
$stmt="SELECT status,status_name,scheduled_callback,selectable FROM vicidial_campaign_statuses WHERE status != 'NEW' and campaign_id='$VD_campaign' order by status limit 500;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01011',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$VD_statuses_camp = mysqli_num_rows($rslt);
$j=0;
while ($j < $VD_statuses_camp)
{
$row=mysqli_fetch_row($rslt);
$statuses[$i] =$row[0];
$status_names[$i] =$row[1];
$CBstatuses[$i] =$row[2];
$SELstatuses[$i] =$row[3];
if ($TEST_all_statuses > 0) {$SELstatuses[$i]='Y';}
$VARstatuses = "$VARstatuses'$statuses[$i]',";
$VARstatusnames = "$VARstatusnames'$status_names[$i]',";
$VARSELstatuses = "$VARSELstatuses'$SELstatuses[$i]',";
$VARCBstatuses = "$VARCBstatuses'$CBstatuses[$i]',";
if ($CBstatuses[$i] == 'Y')
{$VARCBstatusesLIST .= " $statuses[$i]";}
if ($SELstatuses[$i] == 'Y')
{$VARSELstatuses_ct++;}
$i++;
$j++;
}
$VD_statuses_ct = ($VD_statuses_ct+$VD_statuses_camp);
$VARstatuses = substr("$VARstatuses", 0, -1);
$VARstatusnames = substr("$VARstatusnames", 0, -1);
$VARSELstatuses = substr("$VARSELstatuses", 0, -1);
$VARCBstatuses = substr("$VARCBstatuses", 0, -1);
$VARCBstatusesLIST .= " ";
##### grab the campaign-specific HotKey statuses that can be used for dispositioning by an agent
$stmt="SELECT hotkey,status,status_name FROM vicidial_campaign_hotkeys WHERE selectable='Y' and status != 'NEW' and campaign_id='$VD_campaign' order by hotkey limit 9;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01012',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$HK_statuses_camp = mysqli_num_rows($rslt);
$w=0;
$HKboxA='';
$HKboxB='';
$HKboxC='';
while ($w < $HK_statuses_camp)
{
$row=mysqli_fetch_row($rslt);
$HKhotkey[$w] =$row[0];
$HKstatus[$w] =$row[1];
$HKstatus_name[$w] =$row[2];
$HKhotkeys = "$HKhotkeys'$HKhotkey[$w]',";
$HKstatuses = "$HKstatuses'$HKstatus[$w]',";
$HKstatusnames = "$HKstatusnames'$HKstatus_name[$w]',";
if ($w < 3)
{$HKboxA = "$HKboxA <font class=\"skb_text\">$HKhotkey[$w]</font> - $HKstatus[$w] - $HKstatus_name[$w]<br />";}
if ( ($w >= 3) and ($w < 6) )
{$HKboxB = "$HKboxB <font class=\"skb_text\">$HKhotkey[$w]</font> - $HKstatus[$w] - $HKstatus_name[$w]<br />";}
if ($w >= 6)
{$HKboxC = "$HKboxC <font class=\"skb_text\">$HKhotkey[$w]</font> - $HKstatus[$w] - $HKstatus_name[$w]<br />";}
$w++;
}
$HKhotkeys = substr("$HKhotkeys", 0, -1);
$HKstatuses = substr("$HKstatuses", 0, -1);
$HKstatusnames = substr("$HKstatusnames", 0, -1);
##### grab the campaign settings
$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01013',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$park_ext = $row[0];
$park_file_name = $row[1];
$web_form_address = stripslashes($row[2]);
$allow_closers = $row[3];
$auto_dial_level = $row[4];
$dial_timeout = $row[5];
$dial_prefix = $row[6];
$campaign_cid = $row[7];
$campaign_vdad_exten = $row[8];
$campaign_rec_exten = $row[9];
$campaign_recording = $row[10];
$campaign_rec_filename = $row[11];
$campaign_script = $row[12];
$get_call_launch = $row[13];
$campaign_am_message_exten = '8320';
$xferconf_a_dtmf = $row[15];
$xferconf_a_number = $row[16];
$xferconf_b_dtmf = $row[17];
$xferconf_b_number = $row[18];
$alt_number_dialing = $row[19];
$VC_scheduled_callbacks = $row[20];
$wrapup_seconds = $row[21];
$wrapup_message = $row[22];
$closer_campaigns = $row[23];
$use_internal_dnc = $row[24];
$allcalls_delay = $row[25];
$omit_phone_code = $row[26];
$agent_pause_codes_active = $row[27];
$no_hopper_leads_logins = $row[28];
$campaign_allow_inbound = $row[29];
$manual_dial_list_id = $row[30];
$default_xfer_group = $row[31];
$xfer_groups = $row[32];
$disable_alter_custphone = $row[33];
$display_queue_count = $row[34];
$manual_dial_filter = $row[35];
$CopY_tO_ClipboarD = $row[36];
$use_campaign_dnc = $row[37];
$three_way_call_cid = $row[38];
$dial_method = $row[39];
$three_way_dial_prefix = $row[40];
$web_form_target = $row[41];
$vtiger_screen_login = $row[42];
$agent_allow_group_alias = $row[43];
$default_group_alias = $row[44];
$quick_transfer_button = $row[45];
$prepopulate_transfer_preset = $row[46];
$view_calls_in_queue = $row[47];
$view_calls_in_queue_launch = $row[48];
$call_requeue_button = $row[49];
$pause_after_each_call = $row[50];
$no_hopper_dialing = $row[51];
$agent_dial_owner_only = $row[52];
$agent_display_dialable_leads = $row[53];
$web_form_address_two = $row[54];
$agent_select_territories = $row[55];
$crm_popup_login = $row[56];
$crm_login_address = $row[57];
$timer_action = $row[58];
$timer_action_message = $row[59];
$timer_action_seconds = $row[60];
$start_call_url = $row[61];
$dispo_call_url = $row[62];
$xferconf_c_number = $row[63];
$xferconf_d_number = $row[64];
$xferconf_e_number = $row[65];
$use_custom_cid = $row[66];
$scheduled_callbacks_alert = $row[67];
$scheduled_callbacks_count = $row[68];
$manual_dial_override = $row[69];
$blind_monitor_warning = $row[70];
$blind_monitor_message = $row[71];
$blind_monitor_filename = $row[72];
$timer_action_destination = $row[73];
$enable_xfer_presets = $row[74];
$hide_xfer_number_to_dial = $row[75];
$manual_dial_prefix = $row[76];
$customer_3way_hangup_logging = $row[77];
$customer_3way_hangup_seconds = $row[78];
$customer_3way_hangup_action = $row[79];
$ivr_park_call = $row[80];
$manual_preview_dial = $row[81];
$api_manual_dial = $row[82];
$manual_dial_call_time_check = $row[83];
$my_callback_option = $row[84];
$per_call_notes = $row[85];
$agent_lead_search = $row[86];
$agent_lead_search_method = $row[87];
$qm_phone_environment = $row[88];
$auto_pause_precall = $row[89];
$auto_pause_precall_code = $row[90];
$auto_resume_precall = $row[91];
$manual_dial_cid = $row[92];
$custom_3way_button_transfer = $row[93];
$callback_days_limit = $row[94];
$disable_dispo_screen = $row[95];
$disable_dispo_status = $row[96];
$screen_labels = $row[97];
$status_display_fields = $row[98];
$pllb_grouping = $row[99];
$pllb_grouping_limit = $row[100];
$in_group_dial = $row[101];
$in_group_dial_select = $row[102];
$pause_after_next_call = $row[103];
$owner_populate = $row[104];
$manual_dial_lead_id = $row[105];
$dead_max = $row[106];
$dispo_max = $row[107];
$pause_max = $row[108];
$dead_max_dispo = $row[109];
$dispo_max_dispo = $row[110];
$CP_max_inbound_calls = $row[111];
$manual_dial_search_checkbox = $row[112];
$hide_call_log_info = $row[113];
$timer_alt_seconds = $row[114];
if ( ($pause_max < 10) or (strlen($pause_max)<2) )
{$pause_max=0;}
if ( ($pause_max > 9) and ($pause_max <= $dial_timeout) )
{$pause_max = ($dial_timeout + 10);}
if ( ($queuemetrics_pe_phone_append > 0) and (strlen($qm_phone_environment)>0) )
{$qm_phone_environment .= "-$qm_extension";}
$status_display_CALLID=0;
$status_display_LEADID=0;
$status_display_LISTID=0;
if (preg_match("/CALLID/",$status_display_fields))
{$status_display_CALLID=1;}
if (preg_match("/LEADID/",$status_display_fields))
{$status_display_LEADID=1;}
if (preg_match("/LISTID/",$status_display_fields))
{$status_display_LISTID=1;}
if ( ($screen_labels != '--SYSTEM-SETTINGS--') and (strlen($screen_labels)>1) )
{
$stmt="SELECT label_title,label_first_name,label_middle_initial,label_last_name,label_address1,label_address2,label_address3,label_city,label_state,label_province,label_postal_code,label_vendor_lead_code,label_gender,label_phone_number,label_phone_code,label_alt_phone,label_security_phrase,label_email,label_comments from vicidial_screen_labels where label_id='$screen_labels' and active='Y' limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01073',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$screenlabels_count = mysqli_num_rows($rslt);
if ($screenlabels_count > 0)
{
$row=mysqli_fetch_row($rslt);
if (strlen($row[0])>0) {$label_title = $row[0];}
if (strlen($row[1])>0) {$label_first_name = $row[1];}
if (strlen($row[2])>0) {$label_middle_initial = $row[2];}
if (strlen($row[3])>0) {$label_last_name = $row[3];}
if (strlen($row[4])>0) {$label_address1 = $row[4];}
if (strlen($row[5])>0) {$label_address2 = $row[5];}
if (strlen($row[6])>0) {$label_address3 = $row[6];}
if (strlen($row[7])>0) {$label_city = $row[7];}
if (strlen($row[8])>0) {$label_state = $row[8];}
if (strlen($row[9])>0) {$label_province = $row[9];}
if (strlen($row[10])>0) {$label_postal_code = $row[10];}
if (strlen($row[11])>0) {$label_vendor_lead_code = $row[11];}
if (strlen($row[12])>0) {$label_gender = $row[12];}
if (strlen($row[13])>0) {$label_phone_number = $row[13];}
if (strlen($row[14])>0) {$label_phone_code = $row[14];}
if (strlen($row[15])>0) {$label_alt_phone = $row[15];}
if (strlen($row[16])>0) {$label_security_phrase = $row[16];}
if (strlen($row[17])>0) {$label_email = $row[17];}
if (strlen($row[18])>0) {$label_comments = $row[18];}
### END find any custom field labels ###
$hide_gender=0;
if ($label_gender == '---HIDE---')
{$hide_gender=1;}
}
}
$hide_dispo_list=0;
if ( ($disable_dispo_screen == 'DISPO_ENABLED') or ($disable_dispo_screen == 'DISPO_SELECT_DISABLED') or (strlen($disable_dispo_status) < 1) )
{
if ($disable_dispo_screen == 'DISPO_SELECT_DISABLED')
{$hide_dispo_list=1;}
$disable_dispo_screen=0;
$disable_dispo_status='';
}
if ( ($disable_dispo_screen == 'DISPO_DISABLED') and (strlen($disable_dispo_status) > 0) )
{$disable_dispo_screen=1;}
if ( ($VU_agent_lead_search_override == 'ENABLED') or ($VU_agent_lead_search_override == 'LIVE_CALL_INBOUND') or ($VU_agent_lead_search_override == 'LIVE_CALL_INBOUND_AND_MANUAL') or ($VU_agent_lead_search_override == 'DISABLED') )
{$agent_lead_search = $VU_agent_lead_search_override;}
$AllowManualQueueCalls=1;
$AllowManualQueueCallsChoice=0;
if ($api_manual_dial == 'QUEUE')
{
$AllowManualQueueCalls=0;
$AllowManualQueueCallsChoice=1;
}
if ($manual_preview_dial == 'DISABLED')
{$manual_dial_preview = 0;}
if ($manual_dial_override == 'ALLOW_ALL')
{$agentcall_manual = 1;}
if ($manual_dial_override == 'DISABLE_ALL')
{$agentcall_manual = 0;}
if ($user_territories_active < 1)
{$agent_select_territories = 0;}
if (preg_match("/Y/",$agent_select_territories))
{$agent_select_territories=1;}
else
{$agent_select_territories=0;}
if (preg_match("/Y/",$agent_display_dialable_leads))
{$agent_display_dialable_leads=1;}
else
{$agent_display_dialable_leads=0;}
if (preg_match("/Y/",$no_hopper_dialing))
{$no_hopper_dialing=1;}
else
{$no_hopper_dialing=0;}
if ( (preg_match("/Y/",$call_requeue_button)) and ($auto_dial_level > 0) )
{$call_requeue_button=1;}
else
{$call_requeue_button=0;}
if ( (preg_match("/AUTO/",$view_calls_in_queue_launch)) and ($auto_dial_level > 0) )
{$view_calls_in_queue_launch=1;}
else
{$view_calls_in_queue_launch=0;}
if ( (!preg_match("/NONE/",$view_calls_in_queue)) and ($auto_dial_level > 0) )
{$view_calls_in_queue=1;}
else
{$view_calls_in_queue=0;}
if (preg_match("/Y/",$pause_after_each_call))
{$dispo_check_all_pause=1;}
$quick_transfer_button_enabled=0;
$quick_transfer_button_locked=0;
if (preg_match("/IN_GROUP|PRESET_1|PRESET_2|PRESET_3|PRESET_4|PRESET_5/",$quick_transfer_button))
{$quick_transfer_button_enabled=1;}
if (preg_match("/LOCKED/",$quick_transfer_button))
{$quick_transfer_button_locked=1;}
$custom_3way_button_transfer_enabled=0;
$custom_3way_button_transfer_park=0;
$custom_3way_button_transfer_view=0;
$custom_3way_button_transfer_contacts=0;
if (preg_match("/PRESET_|FIELD_/",$custom_3way_button_transfer))
{$custom_3way_button_transfer_enabled=1;}
if (preg_match("/PARK_/",$custom_3way_button_transfer))
{$custom_3way_button_transfer_park=1; $custom_3way_button_transfer_enabled=1;}
if (preg_match("/VIEW_PRESET/",$custom_3way_button_transfer))
{$custom_3way_button_transfer_view=1; $custom_3way_button_transfer_enabled=1;}
if ( (preg_match("/VIEW_CONTACTS/",$custom_3way_button_transfer)) and ($enable_xfer_presets == 'CONTACTS') and ($VU_preset_contact_search != 'DISABLED') )
{$custom_3way_button_transfer_contacts=1; $custom_3way_button_transfer_enabled=1;}
$preset_populate='';
$prepopulate_transfer_preset_enabled=0;
if (preg_match("/PRESET_1|PRESET_2|PRESET_3|PRESET_4|PRESET_5/",$prepopulate_transfer_preset))
{
$prepopulate_transfer_preset_enabled=1;
if (preg_match("/PRESET_1/",$prepopulate_transfer_preset))
{$preset_populate = $xferconf_a_number;}
if (preg_match("/PRESET_2/",$prepopulate_transfer_preset))
{$preset_populate = $xferconf_b_number;}
if (preg_match("/PRESET_3/",$prepopulate_transfer_preset))
{$preset_populate = $xferconf_c_number;}
if (preg_match("/PRESET_4/",$prepopulate_transfer_preset))
{$preset_populate = $xferconf_d_number;}
if (preg_match("/PRESET_5/",$prepopulate_transfer_preset))
{$preset_populate = $xferconf_e_number;}
}
$VARpreset_names='';
$VARpreset_numbers='';
$VARpreset_dtmfs='';
$VARpreset_hide_numbers='';
if ($enable_xfer_presets == 'ENABLED')
{
##### grab the presets for this campaign
$stmt="SELECT preset_name,preset_number,preset_dtmf,preset_hide_number FROM vicidial_xfer_presets WHERE campaign_id='$VD_campaign' order by preset_name limit 500;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01067',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$VD_presets = mysqli_num_rows($rslt);
$j=0;
while ($j < $VD_presets)
{
$row=mysqli_fetch_row($rslt);
$preset_names[$j] = $row[0];
$preset_numbers[$j] = $row[1];
$preset_dtmfs[$j] = $row[2];
$preset_hide_numbers[$j] = $row[3];
$VARpreset_names = "$VARpreset_names'$preset_names[$j]',";
$VARpreset_numbers = "$VARpreset_numbers'$preset_numbers[$j]',";
$VARpreset_dtmfs = "$VARpreset_dtmfs'$preset_dtmfs[$j]',";
$VARpreset_hide_numbers = "$VARpreset_hide_numbers'$preset_hide_numbers[$j]',";
$j++;
}
$VARpreset_names = substr("$VARpreset_names", 0, -1);
$VARpreset_numbers = substr("$VARpreset_numbers", 0, -1);
$VARpreset_dtmfs = substr("$VARpreset_dtmfs", 0, -1);
$VARpreset_hide_numbers = substr("$VARpreset_hide_numbers", 0, -1);
$VD_preset_names_ct = $j;
if ($j < 1)
{$enable_xfer_presets='DISABLED';}
}
$default_group_alias_cid='';
if (strlen($default_group_alias)>1)
{
$stmt = "select caller_id_number from groups_alias where group_alias_id='$default_group_alias';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01055',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VDIG_cidnum_ct = mysqli_num_rows($rslt);
if ($VDIG_cidnum_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$default_group_alias_cid = $row[0];
}
}
$stmt = "select group_web_vars from vicidial_campaign_agents where campaign_id='$VD_campaign' and user='$VD_login';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01056',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VDIG_cidogwv = mysqli_num_rows($rslt);
if ($VDIG_cidogwv > 0)
{
$row=mysqli_fetch_row($rslt);
$default_web_vars = $row[0];
}
if ( (!preg_match('/DISABLED/',$VU_vicidial_recording_override)) and ($VU_vicidial_recording > 0) )
{
$campaign_recording = $VU_vicidial_recording_override;
echo "<!-- USER RECORDING OVERRIDE: |$VU_vicidial_recording_override|$campaign_recording| -->\n";
}
if ( ($VC_scheduled_callbacks=='Y') and ($VU_scheduled_callbacks=='1') )
{$scheduled_callbacks='1';}
if ($VU_vicidial_recording=='0')
{$campaign_recording='NEVER';}
if ($VU_alter_custphone_override=='ALLOW_ALTER')
{$disable_alter_custphone='N';}
if (strlen($manual_dial_prefix) < 1)
{$manual_dial_prefix = $dial_prefix;}
if (strlen($three_way_dial_prefix) < 1)
{$three_way_dial_prefix = $dial_prefix;}
if ( ($alt_number_dialing=='Y') or ($alt_number_dialing=='SELECTED') or ($alt_number_dialing=='SELECTED_TIMER_ALT') or ($alt_number_dialing=='SELECTED_TIMER_ADDR3') )
{$alt_phone_dialing='1';}
else
{
$alt_phone_dialing='0';
$DefaulTAlTDiaL='0';
}
if ($display_queue_count=='N')
{$callholdstatus='0';}
if ( ($dial_method == 'INBOUND_MAN') or ($outbound_autodial_active < 1) )
{$VU_closer_default_blended=0;}
$closer_campaigns = preg_replace("/^ | -$/","",$closer_campaigns);
$closer_campaigns = preg_replace("/ /","','",$closer_campaigns);
$closer_campaigns = "'$closer_campaigns'";
if ( (preg_match('/Y/',$agent_pause_codes_active)) or (preg_match('/FORCE/',$agent_pause_codes_active)) )
{
##### grab the pause codes for this campaign
$stmt="SELECT pause_code,pause_code_name FROM vicidial_pause_codes WHERE campaign_id='$VD_campaign' order by pause_code limit 100;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01014',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$VD_pause_codes = mysqli_num_rows($rslt);
$j=0;
while ($j < $VD_pause_codes)
{
$row=mysqli_fetch_row($rslt);
$pause_codes[$i] =$row[0];
$pause_code_names[$i] =$row[1];
$VARpause_codes = "$VARpause_codes'$pause_codes[$i]',";
$VARpause_code_names = "$VARpause_code_names'$pause_code_names[$i]',";
$i++;
$j++;
}
$VD_pause_codes_ct = ($VD_pause_codes_ct+$VD_pause_codes);
$VARpause_codes = substr("$VARpause_codes", 0, -1);
$VARpause_code_names = substr("$VARpause_code_names", 0, -1);
}
##### grab the inbound groups to choose from if campaign contains CLOSER
$VARingroups="''";
$VARingroup_handlers="''";
$VARphonegroups="''";
$VARemailgroups="''";
if ( ($campaign_allow_inbound == 'Y') and ($dial_method != 'MANUAL') )
{
### validate that the agent has not exceeded their max inbound calls for today
if ( ($VU_max_inbound_calls > 0) or ($CP_max_inbound_calls > 0) )
{
$max_inbound_calls = $CP_max_inbound_calls;
if ($VU_max_inbound_calls > 0)
{$max_inbound_calls = $VU_max_inbound_calls;}
$stmt = "SELECT sum(calls_today) FROM vicidial_inbound_group_agents where user='$VD_login' and group_type='C';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01080',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "\n<!-- $rowx[0]|$stmt -->";}
$vigagt_ct = mysqli_num_rows($rslt);
if ($vigagt_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$max_inbound_count = $row[0];
if ($max_inbound_count >= $max_inbound_calls)
{$closer_campaigns = "''";}
}
}
$VARingroups='';
$VARingroup_handlers='';
$VARphonegroups='';
$VARemailgroups='';
$stmt="SELECT group_id,group_handling from vicidial_inbound_groups where active = 'Y' and group_id IN($closer_campaigns) order by group_id limit 800;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01015',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$closer_ct = mysqli_num_rows($rslt);
$INgrpCT=0;
$EMAILgrpCT=0;
$PHONEgrpCT=0;
while ($INgrpCT < $closer_ct)
{
$row=mysqli_fetch_row($rslt);
$closer_groups[$INgrpCT] =$row[0];
$closer_group_handling[$INgrpCT] =$row[1]; // 電話 OR EMAIL - this is important
$VARingroups = "$VARingroups'$closer_groups[$INgrpCT]',";
$VARingroup_handlers = "$VARingroup_handlers'$closer_group_handling[$INgrpCT]',";
if ($row[1]=="EMAIL") // Make a list of ingroups for email handling groups and one for phones, so there is no overlap
{
$VARemailgroups = "$VARemailgroups'$closer_groups[$INgrpCT]',";
$EMAILgrpCT++;
}
else
{
$VARphonegroups = "$VARphonegroups'$closer_groups[$INgrpCT]',";
$PHONEgrpCT++;
}
$INgrpCT++;
}
$VARingroups = substr("$VARingroups", 0, -1);
$VARingroup_handlers = substr("$VARingroup_handlers", 0, -1);
$VARphonegroups = substr("$VARphonegroups", 0, -1);
$VARemailgroups = substr("$VARemailgroups", 0, -1);
}
else
{$closer_campaigns = "''";}
$in_group_dial_display=0;
if ($in_group_dial != 'DISABLED')
{
$in_group_dial_display=1;
if ($in_group_dial_select == 'CAMPAIGN_SELECTED')
{
$VARdialingroups='';
$stmt="select group_id from vicidial_inbound_groups where active = 'Y' and group_id IN($closer_campaigns) order by group_id limit 800;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01076',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$dialcloser_ct = mysqli_num_rows($rslt);
$dialINgrpCT=0;
while ($dialINgrpCT < $dialcloser_ct)
{
$row=mysqli_fetch_row($rslt);
$dial_closer_groups[$dialINgrpCT] =$row[0];
$VARdialingroups = "$VARdialingroups'$dial_closer_groups[$dialINgrpCT]',";
$dialINgrpCT++;
}
$VARdialingroups = substr("$VARdialingroups", 0, -1);
}
if ($in_group_dial_select == 'ALL_USER_GROUP')
{
$VARdialingroups='';
$stmt="select group_id from vicidial_inbound_groups where active = 'Y' and user_group IN('---ALL---','$user_group') order by group_id limit 800;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01077',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$dialcloser_ct = mysqli_num_rows($rslt);
$dialINgrpCT=0;
while ($dialINgrpCT < $dialcloser_ct)
{
$row=mysqli_fetch_row($rslt);
$dial_closer_groups[$dialINgrpCT] =$row[0];
$VARdialingroups = "$VARdialingroups'$dial_closer_groups[$dialINgrpCT]',";
$dialINgrpCT++;
}
$VARdialingroups = substr("$VARdialingroups", 0, -1);
}
}
##### gather territory listings for this agent if select territories is enabled
$VARterritories='';
if ($agent_select_territories > 0)
{
$stmt="SELECT territory from vicidial_user_territories where user='$VD_login';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01062',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$territory_ct = mysqli_num_rows($rslt);
$territoryCT=0;
while ($territoryCT < $territory_ct)
{
$row=mysqli_fetch_row($rslt);
$territories[$territoryCT] =$row[0];
$VARterritories = "$VARterritories'$territories[$territoryCT]',";
$territoryCT++;
}
$VARterritories = substr("$VARterritories", 0, -1);
echo "<!-- $territory_ct $territoryCT |$stmt| -->\n";
}
##### grab the allowable inbound groups to choose from for transfer options
$xfer_groups = preg_replace("/^ | -$/","",$xfer_groups);
$xfer_groups = preg_replace("/ /","','",$xfer_groups);
$xfer_groups = "'$xfer_groups'";
$VARxfergroups="''";
if ($allow_closers == 'Y')
{
$VARxfergroups='';
$stmt="select group_id,group_name from vicidial_inbound_groups where active = 'Y' and group_id IN($xfer_groups) order by group_id limit 800;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01016',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$xfer_ct = mysqli_num_rows($rslt);
$XFgrpCT=0;
while ($XFgrpCT < $xfer_ct)
{
$row=mysqli_fetch_row($rslt);
$VARxfergroups = "$VARxfergroups'$row[0]',";
$VARxfergroupsnames = "$VARxfergroupsnames'$row[1]',";
if ($row[0] == "$default_xfer_group") {$default_xfer_group_name = $row[1];}
$XFgrpCT++;
}
$VARxfergroups = substr("$VARxfergroups", 0, -1);
$VARxfergroupsnames = substr("$VARxfergroupsnames", 0, -1);
}
if (preg_match('/Y/',$agent_allow_group_alias))
{
##### grab the active group aliases
$stmt="SELECT group_alias_id,group_alias_name,caller_id_number FROM groups_alias WHERE active='Y' order by group_alias_id limit 1000;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01054',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$VD_group_aliases = mysqli_num_rows($rslt);
$j=0;
while ($j < $VD_group_aliases)
{
$row=mysqli_fetch_row($rslt);
$group_alias_id[$i] = $row[0];
$group_alias_name[$i] = $row[1];
$caller_id_number[$i] = $row[2];
$VARgroup_alias_ids = "$VARgroup_alias_ids'$group_alias_id[$i]',";
$VARgroup_alias_names = "$VARgroup_alias_names'$group_alias_name[$i]',";
$VARcaller_id_numbers = "$VARcaller_id_numbers'$caller_id_number[$i]',";
$i++;
$j++;
}
$VD_group_aliases_ct = ($VD_group_aliases_ct+$VD_group_aliases);
$VARgroup_alias_ids = substr("$VARgroup_alias_ids", 0, -1);
$VARgroup_alias_names = substr("$VARgroup_alias_names", 0, -1);
$VARcaller_id_numbers = substr("$VARcaller_id_numbers", 0, -1);
}
##### grab the number of leads in the hopper for this campaign
$stmt="SELECT count(*) FROM vicidial_hopper where campaign_id = '$VD_campaign' and status='READY';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01017',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$campaign_leads_to_call = $row[0];
echo "<!-- $campaign_leads_to_call - ホッパーを呼ぶために残された見込み客 -->\n";
}
else
{
$VDloginDISPLAY=1;
$VDdisplayMESSAGE = "キャンペーンがアクティブではありません。再度試してください。<br />";
}
}
else
{
if ($WeBRooTWritablE > 0)
{
fwrite ($fp, "vdweb|FAIL|$date|$VD_login|XXXX|$ip|$browser|\n");
fclose($fp);
}
$VDloginDISPLAY=1;
$VDdisplayMESSAGE = "ログインが間違っています。再度試してください。<br />";
if ($auth_message == 'LOCK')
{$VDdisplayMESSAGE = "Too many login attempts, try again in 15 minutes<br />";}
if ($auth_message == 'ERRNETWORK')
{$VDdisplayMESSAGE = "あまりにも多くのネットワークエラーは、管理者に連絡してください<br />";}
if ($auth_message == 'ERRSERVERS')
{$VDdisplayMESSAGE = "使用可能なサーバは、管理者に連絡していないしてください<br />";}
if ($auth_message == 'ERRPHONES')
{$VDdisplayMESSAGE = "使用可能な携帯電話は、管理者に連絡していないしてください<br />";}
if ($auth_message == 'ERRDUPLICATE')
{$VDdisplayMESSAGE = "あなたはすでにログインしている、あなたの他のセッションからログアウトしてください最初に<br />";}
if ($auth_message == 'ERRAGENTS')
{$VDdisplayMESSAGE = "あまりにも多くのエージェントがログインし、管理者に連絡してください<br />";}
}
}
if ($VDloginDISPLAY)
{
echo "<title>Agent web client: キャンペーンログイン</title>\n";
echo "</head>\n";
echo "<body onresize=\"browser_dimensions();\" onload=\"browser_dimensions();\">\n";
if ($hide_timeclock_link < 1)
{echo "<a href=\"./timeclock.php?referrer=agent&amp;pl=$phone_login&amp;pp=$phone_pass&amp;VD_login=$VD_login&amp;VD_pass=$VD_pass\"> タイムクロック</a><br />\n";}
echo "<table width=\"100%\"><tr><td></td>\n";
echo "<!-- ILPV -->\n";
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_jp/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">日本語 <img src=\"../agc/images/jp.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</tr></table>\n";
echo "<form name=\"vicidial_form\" id=\"vicidial_form\" action=\"$agcPAGE\" method=\"post\">\n";
echo "<input type=\"hidden\" name=\"DB\" value=\"$DB\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_height\" id=\"JS_browser_height\" value=\"\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_width\" id=\"JS_browser_width\" value=\"\" />\n";
echo "<input type=\"hidden\" name=\"phone_login\" value=\"$phone_login\" />\n";
echo "<input type=\"hidden\" name=\"phone_pass\" value=\"$phone_pass\" />\n";
echo "<center><br /><b>$VDdisplayMESSAGE</b><br /><br />";
echo "<table width=\"460px\" cellpadding=\"0\" cellspacing=\"0\" bgcolor=\"$MAIN_COLOR\"><tr bgcolor=\"white\">";
echo "<td align=\"left\" valign=\"bottom\"><img src=\"../agc/images/vdc_tab_vicidial.gif\" border=\"0\" alt=\"VICIdial\" /></td>";
echo "<td align=\"center\" valign=\"middle\"> キャンペーンログイン </td>";
echo "</tr>\n";
echo "<tr><td align=\"left\" colspan=\"2\"><font size=\"1\"> &nbsp; </font></td></tr>\n";
echo "<tr><td align=\"right\">ユーザログイン: </td>";
echo "<td align=\"left\"><input type=\"text\" name=\"VD_login\" size=\"10\" maxlength=\"20\" value=\"$VD_login\" /></td></tr>\n";
echo "<tr><td align=\"right\">ユーザパスワード: </td>";
echo "<td align=\"left\"><input type=\"password\" name=\"VD_pass\" size=\"10\" maxlength=\"20\" value=\"$VD_pass\" /></td></tr>\n";
echo "<tr><td align=\"right\">キャンペーン: </td>";
echo "<td align=\"left\"><span id=\"LogiNCamPaigns\">$camp_form_code</span></td></tr>\n";
echo "<tr><td align=\"center\" colspan=\"2\"><input type=\"submit\" name=\"送信\" value=\"送信\" /> &nbsp; \n";
echo "<span id=\"LogiNReseT\"></span></td></tr>\n";
echo "<tr><td align=\"left\" colspan=\"2\"><font size=\"1\"><br />バージョン: $version &nbsp; &nbsp; &nbsp; ビルド: $build</font></td></tr>\n";
echo "</table>\n";
echo "</form>\n\n";
echo "</body>\n\n";
echo "</html>\n\n";
exit;
}
$original_phone_login = $phone_login;
# code for parsing load-balanced agent phone allocation where agent interface
# will send multiple phones-table logins so that the script can determine the
# server that has the fewest agents logged into it.
# login: ca101,cb101,cc101
$alias_found=0;
$stmt="select count(*) from phones_alias where alias_id = '$phone_login';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01018',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$alias_ct = mysqli_num_rows($rslt);
if ($alias_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$alias_found = $row[0];
}
if ($alias_found > 0)
{
$stmt="select alias_name,logins_list from phones_alias where alias_id = '$phone_login' limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01019',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$alias_ct = mysqli_num_rows($rslt);
if ($alias_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$alias_name = $row[0];
$phone_login = $row[1];
}
}
$pa=0;
if ( (preg_match('/,/i',$phone_login)) and (strlen($phone_login) > 2) )
{
$phoneSQL = "(";
$phones_auto = explode(',',$phone_login);
$phones_auto_ct = count($phones_auto);
while($pa < $phones_auto_ct)
{
if ($pa > 0)
{$phoneSQL .= " or ";}
$desc = ($phones_auto_ct - $pa); # traverse in reverse order
$phoneSQL .= "(login='$phones_auto[$desc]' and pass='$phone_pass')";
$pa++;
}
$phoneSQL .= ")";
}
else {$phoneSQL = "login='$phone_login' and pass='$phone_pass'";}
$authphone=0;
#$stmt="SELECT count(*) from phones where $phoneSQL and active = 'Y';";
$stmt="SELECT count(*) from phones,servers where $phoneSQL and phones.active = 'Y' and active_agent_login_server='Y' and phones.server_ip=servers.server_ip;";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01020',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$authphone=$row[0];
if (!$authphone)
{
echo "<title>Agent web client: 電話ログイン Error</title>\n";
echo "</head>\n";
echo "<body onresize=\"browser_dimensions();\" onload=\"browser_dimensions();\">\n";
if ($hide_timeclock_link < 1)
{echo "<a href=\"./timeclock.php?referrer=agent&amp;pl=$phone_login&amp;pp=$phone_pass&amp;VD_login=$VD_login&amp;VD_pass=$VD_pass\"> タイムクロック</a><br />\n";}
echo "<table width=\"100%\"><tr><td></td>\n";
echo "<!-- ILPV -->\n";
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_jp/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">日本語 <img src=\"../agc/images/jp.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</tr></table>\n";
echo "<form name=\"vicidial_form\" id=\"vicidial_form\" action=\"$agcPAGE\" method=\"post\">\n";
echo "<input type=\"hidden\" name=\"DB\" value=\"$DB\">\n";
echo "<input type=\"hidden\" name=\"JS_browser_height\" value=\"\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_width\" value=\"\" />\n";
echo "<input type=\"hidden\" name=\"VD_login\" value=\"$VD_login\" />\n";
echo "<input type=\"hidden\" name=\"VD_pass\" value=\"$VD_pass\" />\n";
echo "<input type=\"hidden\" name=\"VD_campaign\" value=\"$VD_campaign\" />\n";
echo "<br /><br /><br /><center><table width=\"460px\" cellpadding=\"0\" cellspacing=\"0\" bgcolor=\"$MAIN_COLOR\"><tr bgcolor=\"white\">";
echo "<td align=\"left\" valign=\"bottom\"><img src=\"../agc/images/vdc_tab_vicidial.gif\" border=\"0\" alt=\"VICIdial\" /></td>";
echo "<td align=\"center\" valign=\"middle\"> ログインError</td>";
echo "</tr>\n";
echo "<tr><td align=\"center\" colspan=\"2\"><font size=\"1\"> &nbsp; <br /><font size=\"3\">すみません。あなたの電話ログインとパスワードはこのシステムでアクティブではありません。再度試してください。: <br /> &nbsp;</font></td></tr>\n";
echo "<tr><td align=\"right\">電話ログイン: </td>";
echo "<td align=\"left\"><input type=\"text\" name=\"phone_login\" size=\"10\" maxlength=\"20\" value=\"$phone_login\"></td></tr>\n";
echo "<tr><td align=\"right\">電話パスワード: </td>";
echo "<td align=\"left\"><input type=\"password\" name=\"phone_pass\" size=10 maxlength=20 value=\"$phone_pass\"></td></tr>\n";
echo "<tr><td align=\"center\" colspan=\"2\"><input type=\"submit\" name=\"送信\" value=\"送信\" /></td></tr>\n";
echo "<tr><td align=\"left\" colspan=\"2\"><font size=\"1\"><br />バージョン: $version &nbsp; &nbsp; &nbsp; ビルド: $build</font></td></tr>\n";
echo "</table></center>\n";
echo "</form>\n\n";
echo "</body>\n\n";
echo "</html>\n\n";
exit;
}
else
{
##### BEGIN 電話機へのログイン load balancing functions #####
### go through the phones logins list to figure out which server has
### fewest non-remote agents logged in and use that 電話機へのログイン account
if ($pa > 0)
{
$pb=0;
$pb_login='';
$pb_server_ip='';
$pb_count=0;
$pb_log='';
$pb_valid_server_ips='';
$pb_force_set=0;
while ( ($pb < $phones_auto_ct) and ($pb_force_set < 1) )
{
### find the server_ip of each phone_login
$stmtx="SELECT server_ip from phones where login = '$phones_auto[$pb]';";
if ($DB) {echo "|$stmtx|\n";}
if ($non_latin > 0) {$rslt=mysql_to_mysqli($link, "SET NAMES 'UTF8'");}
$rslt=mysql_to_mysqli($stmtx, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01021',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$rowx=mysqli_fetch_row($rslt);
### get number of agents logged in to each server
$stmt="SELECT count(*) from vicidial_live_agents where server_ip = '$rowx[0]' and extension NOT LIKE \"R%\";";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01022',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
### find out whether the server is set to active
$stmt="SELECT count(*) from servers where server_ip = '$rowx[0]' and active='Y' and active_agent_login_server='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01023',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$rowy=mysqli_fetch_row($rslt);
### find out if this server has a twin
$twin_not_live=0;
$stmt="SELECT active_twin_server_ip from servers where server_ip = '$rowx[0]';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01070',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$rowyy=mysqli_fetch_row($rslt);
if (strlen($rowyy[0]) > 4)
{
### find out whether the twin server_updater is running
$stmt="SELECT count(*) from server_updater where server_ip = '$rowyy[0]' and last_update > '$past_minutes_date';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01071',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$rowyz=mysqli_fetch_row($rslt);
if ($rowyz[0] < 1) {$twin_not_live=1;}
}
### find out whether the server_updater is running
$stmt="SELECT count(*) from server_updater where server_ip = '$rowx[0]' and last_update > '$past_minutes_date';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01024',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$rowz=mysqli_fetch_row($rslt);
$pb_log .= "$phones_auto[$pb]|$rowx[0]|$row[0]|$rowy[0]|$rowz[0]|$twin_not_live| ";
if ( ($rowy[0] > 0) and ($rowz[0] > 0) and ($twin_not_live < 1) )
{
if ( ($pllb_grouping == 'ONE_SERVER_ONLY') or ($pllb_grouping == 'CASCADING') )
{
if ($pllb_grouping == 'ONE_SERVER_ONLY')
{
### one-server-only plib check
### get number of agents logged in to each server
$stmt="SELECT count(*) from vicidial_live_agents where server_ip = '$rowx[0]' and campaign_id='$VD_campaign' and extension NOT LIKE \"R%\";";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01074',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$rowG=mysqli_fetch_row($rslt);
if ($rowG[0] > 0)
{
$pb_count=$row[0];
$pb_server_ip=$rowx[0];
$phone_login=$phones_auto[$pb];
$pb_force_set++;
echo "<!-- PLLB: ONE_SERVER_ONLY|$pb_server_ip|$pb_count| -->\n";
}
}
else
{
### cascading plib check
### get number of agents logged in to each server
$stmt="SELECT count(*) from vicidial_live_agents where server_ip = '$rowx[0]' and campaign_id='$VD_campaign' and extension NOT LIKE \"R%\";";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01075',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$rowG=mysqli_fetch_row($rslt);
echo "<!-- PLLB CASCADING CHECK: |$pllb_grouping|$rowx[0]|$rowG[0]|$pllb_grouping_limit| |$row[0]|$SSpllb_grouping_limit| -->\n";
if ( ($rowG[0] > 0) and ($rowG[0] < $pllb_grouping_limit) and ($row[0] < $SSpllb_grouping_limit) )
{
$pb_count=$row[0];
$pb_server_ip=$rowx[0];
$phone_login=$phones_auto[$pb];
$pb_force_set++;
echo "<!-- PLLB: CASCADING|$pb_server_ip|$pb_count| -->\n";
}
}
}
if ($pb_force_set < 1)
{
if ( ($pb_count >= $row[0]) or (strlen($pb_server_ip) < 4) )
{
$pb_count=$row[0];
$pb_server_ip=$rowx[0];
$phone_login=$phones_auto[$pb];
}
}
}
$pb++;
}
echo "<!-- 電話s balance selection: $phone_login|$pb_server_ip|$past_minutes_date| |$pb_log -->\n";
}
##### END 電話機へのログイン load balancing functions #####
echo "<title>Agent web client</title>\n";
$stmt="SELECT extension,dialplan_number,voicemail_id,phone_ip,computer_ip,server_ip,login,pass,status,active,phone_type,fullname,company,picture,messages,old_messages,protocol,local_gmt,ASTmgrUSERNAME,ASTmgrSECRET,login_user,login_pass,login_campaign,park_on_extension,conf_on_extension,VICIDIAL_park_on_extension,VICIDIAL_park_on_filename,monitor_prefix,recording_exten,voicemail_exten,voicemail_dump_exten,ext_context,dtmf_send_extension,call_out_number_group,client_browser,install_directory,local_web_callerID_URL,VICIDIAL_web_URL,AGI_call_logging_enabled,user_switching_enabled,conferencing_enabled,admin_hangup_enabled,admin_hijack_enabled,admin_monitor_enabled,call_parking_enabled,updater_check_enabled,AFLogging_enabled,QUEUE_ACTION_enabled,CallerID_popup_enabled,voicemail_button_enabled,enable_fast_refresh,fast_refresh_rate,enable_persistant_mysql,auto_dial_next_number,VDstop_rec_after_each_call,DBX_server,DBX_database,DBX_user,DBX_pass,DBX_port,DBY_server,DBY_database,DBY_user,DBY_pass,DBY_port,outbound_cid,enable_sipsak_messages,email,template_id,conf_override,phone_context,phone_ring_timeout,conf_secret,is_webphone,use_external_server_ip,codecs_list,webphone_dialpad,phone_ring_timeout,on_hook_agent,webphone_auto_answer from phones where login='$phone_login' and pass='$phone_pass' and active = 'Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01025',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$extension=$row[0];
$dialplan_number=$row[1];
$voicemail_id=$row[2];
$phone_ip=$row[3];
$computer_ip=$row[4];
$server_ip=$row[5];
$login=$row[6];
$pass=$row[7];
$status=$row[8];
$active=$row[9];
$phone_type=$row[10];
$fullname=$row[11];
$company=$row[12];
$picture=$row[13];
$messages=$row[14];
$old_messages=$row[15];
$protocol=$row[16];
$local_gmt=$row[17];
$ASTmgrUSERNAME=$row[18];
$ASTmgrSECRET=$row[19];
$login_user=$row[20];
$login_pass=$row[21];
$login_campaign=$row[22];
$park_on_extension=$row[23];
$conf_on_extension=$row[24];
$VICIDiaL_park_on_extension=$row[25];
$VICIDiaL_park_on_filename=$row[26];
$monitor_prefix=$row[27];
$recording_exten=$row[28];
$voicemail_exten=$row[29];
$voicemail_dump_exten=$row[30];
$ext_context=$row[31];
$dtmf_send_extension=$row[32];
$call_out_number_group=$row[33];
$client_browser=$row[34];
$install_directory=$row[35];
$local_web_callerID_URL=$row[36];
$VICIDiaL_web_URL=$row[37];
$AGI_call_logging_enabled=$row[38];
$user_switching_enabled=$row[39];
$conferencing_enabled=$row[40];
$admin_hangup_enabled=$row[41];
$admin_hijack_enabled=$row[42];
$admin_monitor_enabled=$row[43];
$call_parking_enabled=$row[44];
$updater_check_enabled=$row[45];
$AFLogging_enabled=$row[46];
$QUEUE_ACTION_enabled=$row[47];
$CallerID_popup_enabled=$row[48];
$voicemail_button_enabled=$row[49];
$enable_fast_refresh=$row[50];
$fast_refresh_rate=$row[51];
$enable_persistant_mysql=$row[52];
$auto_dial_next_number=$row[53];
$VDstop_rec_after_each_call=$row[54];
$DBX_server=$row[55];
$DBX_database=$row[56];
$DBX_user=$row[57];
$DBX_pass=$row[58];
$DBX_port=$row[59];
$outbound_cid=$row[65];
$enable_sipsak_messages=$row[66];
$conf_secret=$row[72];
$is_webphone=$row[73];
$use_external_server_ip=$row[74];
$codecs_list=$row[75];
$webphone_dialpad=$row[76];
$phone_ring_timeout=$row[77];
$on_hook_agent=$row[78];
$webphone_auto_answer=$row[79];
$no_empty_session_warnings=0;
if ( ($phone_login == 'nophone') or ($on_hook_agent == 'Y') )
{
$no_empty_session_warnings=1;
}
if ($PhonESComPIP == '1')
{
if (strlen($computer_ip) < 4)
{
$stmt="UPDATE phones SET computer_ip='$ip' where login='$phone_login' and pass='$phone_pass' and active = 'Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01026',$VD_login,$server_ip,$session_name,$one_mysql_log);}
}
}
if ($PhonESComPIP == '2')
{
$stmt="UPDATE phones SET computer_ip='$ip' where login='$phone_login' and pass='$phone_pass' and active = 'Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01027',$VD_login,$server_ip,$session_name,$one_mysql_log);}
}
if ($clientDST)
{
$local_gmt = ($local_gmt + $isdst);
}
$stmt="SELECT asterisk_version from servers where server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01028',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$asterisk_version=$row[0];
if ($protocol == 'EXTERNAL')
{
$protocol = 'Local';
$extension = "$dialplan_number$AT$ext_context";
}
if (preg_match("/Zap/i",$protocol))
{
if (preg_match("/^1\.0|^1\.2|^1\.4\.1|^1\.4\.20|^1\.4\.21/i",$asterisk_version))
{$do_nothing=1;}
else
{
$protocol = 'DAHDI';
}
}
$SIP_user = "$protocol/$extension";
$SIP_user_DiaL = "$protocol/$extension";
$qm_extension = "$extension";
if ( (preg_match('/8300/',$dialplan_number)) and (strlen($dialplan_number)<5) and ($protocol == 'Local') )
{
$SIP_user = "$protocol/$extension$VD_login";
$qm_extension = "$extension$VD_login";
}
# If a park extension is not set, use the default one
if ( (strlen($park_ext)>0) && (strlen($park_file_name)>0) )
{
$VICIDiaL_park_on_extension = "$park_ext";
$VICIDiaL_park_on_filename = "$park_file_name";
echo "<!-- キャンペーンカスターム保留: |$VICIDiaL_park_on_extension|$VICIDiaL_park_on_filename| -->\n";
}
echo "<!-- キャンペーンデフォルト保留: |$VICIDiaL_park_on_extension|$VICIDiaL_park_on_filename| -->\n";
# If a web form address is not set, use the default one
if (strlen($web_form_address)>0)
{
$VICIDiaL_web_form_address = "$web_form_address";
echo "<!-- キャンペーンカスタムウェブフォーム: |$VICIDiaL_web_form_address| -->\n";
}
else
{
$VICIDiaL_web_form_address = "$VICIDiaL_web_URL";
print "<!-- キャンペーンデフォルトウェブフォーム: |$VICIDiaL_web_form_address| -->\n";
$VICIDiaL_web_form_address_enc = rawurlencode($VICIDiaL_web_form_address);
}
$VICIDiaL_web_form_address_enc = rawurlencode($VICIDiaL_web_form_address);
# If a web form address two is not set, use the first one
if (strlen($web_form_address_two)>0)
{
$VICIDiaL_web_form_address_two = "$web_form_address_two";
echo "<!-- キャンペーンカスタムウェブフォーム 2: |$VICIDiaL_web_form_address_two| -->\n";
}
else
{
$VICIDiaL_web_form_address_two = "$VICIDiaL_web_form_address";
echo "<!-- キャンペーンデフォルトウェブフォーム 2: |$VICIDiaL_web_form_address_two| -->\n";
$VICIDiaL_web_form_address_two_enc = rawurlencode($VICIDiaL_web_form_address_two);
}
$VICIDiaL_web_form_address_two_enc = rawurlencode($VICIDiaL_web_form_address_two);
# If closers are allowed オンthis campaign
if ($allow_closers=="Y")
{
$VICIDiaL_allow_closers = 1;
echo "<!-- キャンペーンはクローザーを許可します。: |$VICIDiaL_allow_closers| -->\n";
}
else
{
$VICIDiaL_allow_closers = 0;
echo "<!-- キャンペーンはクローザーを許可しません。: |$VICIDiaL_allow_closers| -->\n";
}
$session_ext = preg_replace("/[^a-z0-9]/i", "", $extension);
if (strlen($session_ext) > 10) {$session_ext = substr($session_ext, 0, 10);}
$session_rand = (rand(1,9999999) + 10000000);
$session_name = "$StarTtimE$US$session_ext$session_rand";
if ($webform_sessionname)
{$webform_sessionname = "&session_name=$session_name";}
else
{$webform_sessionname = '';}
$stmt="DELETE from web_client_sessions where start_time < '$past_month_date' and extension='$extension' and server_ip = '$server_ip' and program = 'vicidial';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01029',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$stmt="INSERT INTO web_client_sessions values('$extension','$server_ip','vicidial','$NOW_TIME','$session_name');";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01030',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ( ( ($campaign_allow_inbound == 'Y') and ($dial_method != 'MANUAL') ) || ($campaign_leads_to_call > 0) || (preg_match('/Y/',$no_hopper_leads_logins)) )
{
##### check to see if the user has a conf extension already, this happens if they previously exited uncleanly
$stmt="SELECT conf_exten FROM vicidial_conferences where extension='$SIP_user' and server_ip = '$server_ip' LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01032',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$prev_login_ct = mysqli_num_rows($rslt);
$i=0;
while ($i < $prev_login_ct)
{
$row=mysqli_fetch_row($rslt);
$session_id =$row[0];
$i++;
}
if ($prev_login_ct > 0)
{echo "<!-- 前回のMEETMEルームを使用する - $session_id - $NOW_TIME - $SIP_user -->\n";}
else
{
##### grab the next available vicidial_conference room and reserve it
$stmt="SELECT count(*) FROM vicidial_conferences where server_ip='$server_ip' and ((extension='') or (extension is null));";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01033',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
if ($row[0] > 0)
{
$stmt="UPDATE vicidial_conferences set extension='$SIP_user', leave_3way='0' where server_ip='$server_ip' and ((extension='') or (extension is null)) limit 1;";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01034',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$stmt="SELECT conf_exten from vicidial_conferences where server_ip='$server_ip' and ( (extension='$SIP_user') or (extension='$VD_login') );";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01035',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
$session_id = $row[0];
}
echo "<!-- 新たなMEETMEルームを使用する - $session_id - $NOW_TIME - $SIP_user -->\n";
}
### mark leads that were not dispositioned during previous calls as ERI
$stmt="UPDATE vicidial_list set status='ERI', user='' where status IN('QUEUE','INCALL') and user ='$VD_login';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01036',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$vlERIaffected_rows = mysqli_affected_rows($link);
echo "<!-- 古いキューとインコールがリストを戻しました。: |$vlERIaffected_rows| -->\n";
$stmt="DELETE from vicidial_hopper where status IN('QUEUE','INCALL','DONE') and user ='$VD_login';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01037',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$vhICaffected_rows = mysqli_affected_rows($link);
echo "<!-- 古いキューとインコールがホッパーを戻しました。: |$vhICaffected_rows| -->\n";
$stmt="DELETE from vicidial_live_agents where user ='$VD_login';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01038',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$vlaLIaffected_rows = mysqli_affected_rows($link);
echo "<!-- 古いvicidial_live_agentsの記録が消去されました。: |$vlaLIaffected_rows| -->\n";
$stmt="DELETE from vicidial_live_inbound_agents where user ='$VD_login';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01039',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$vliaLIaffected_rows = mysqli_affected_rows($link);
echo "<!-- old vicidial_live_inbound_agents records cleared: |$vliaLIaffected_rows| -->\n";
$VULhostname = php_uname('n');
$VULservername = $_SERVER['SERVER_NAME'];
if (strlen($VULhostname)<1) {$VULhostname='X';}
if (strlen($VULservername)<1) {$VULservername='X';}
$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$VULservername' and hostname='$VULhostname' LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01080',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$webserver_id_ct = mysqli_num_rows($rslt);
if ($webserver_id_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$webserver_id = $row[0];
}
else
{
##### insert webserver entry
$stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$VULservername','$VULhostname');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01081',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysqli_affected_rows($link);
$webserver_id = mysqli_insert_id($link);
echo "<!-- vicidial_webservers record inserted: |$affected_rows|$webserver_id| -->\n";
}
$stmt="SELECT url_id FROM vicidial_urls where url='$agcPAGE' LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01082',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$url_id_ct = mysqli_num_rows($rslt);
if ($url_id_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$url_id = $row[0];
}
else
{
##### insert url entry
$stmt="INSERT INTO vicidial_urls (url) values('$agcPAGE');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01083',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysqli_affected_rows($link);
$url_id = mysqli_insert_id($link);
echo "<!-- vicidial_urls record inserted: |$affected_rows|$url_id| -->\n";
}
### insert an entry into the user log for the login event
$vul_data = "$vlERIaffected_rows|$vhICaffected_rows|$vlaLIaffected_rows|$vliaLIaffected_rows";
$stmt = "INSERT INTO vicidial_user_log (user,event,campaign_id,event_date,event_epoch,user_group,session_id,server_ip,extension,computer_ip,browser,data,phone_login,server_phone,phone_ip,webserver,login_url) values('$VD_login','LOGIN','$VD_campaign','$NOW_TIME','$StarTtimE','$VU_user_group','$session_id','$server_ip','$protocol/$extension','$ip','$browser','$vul_data','$original_phone_login','$phone_login','LOOKUP','$webserver_id','$url_id');";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01031',$VD_login,$server_ip,$session_name,$one_mysql_log);}
# echo "<b>You have logged in as user: $VD_login オンphone: $SIP_user キャンペーンへ: $VD_campaign</b><br />\n";
$VICIDiaL_is_logged_in=1;
### set the callerID for manager middleware-app to connect the phone to the user
$SIqueryCID = "S$CIDdate$session_id";
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,vicidial_agent_disable,allow_sipsak_messages,queuemetrics_loginout,queuemetrics_addmember_enabled,queuemetrics_pe_phone_append,queuemetrics_pause_type FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01040',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$qm_conf_ct = mysqli_num_rows($rslt);
if ($qm_conf_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$enable_queuemetrics_logging = $row[0];
$queuemetrics_server_ip = $row[1];
$queuemetrics_dbname = $row[2];
$queuemetrics_login = $row[3];
$queuemetrics_pass = $row[4];
$queuemetrics_log_id = $row[5];
$vicidial_agent_disable = $row[6];
$allow_sipsak_messages = $row[7];
$queuemetrics_loginout = $row[8];
$queuemetrics_addmember_enabled = $row[9];
$queuemetrics_pe_phone_append = $row[10];
$queuemetrics_pause_type = $row[11];
}
##### END QUEUEMETRICS LOGGING LOOKUP #####
###########################################
if ( ($enable_sipsak_messages > 0) and ($allow_sipsak_messages > 0) and (preg_match("/SIP/i",$protocol)) )
{
$extension = preg_replace("/\'|\"|\\\\|;/","",$extension);
$phone_ip = preg_replace("/\'|\"|\\\\|;/","",$phone_ip);
$SIPSAK_prefix = 'LIN-';
echo "<!-- sending login sipsak message: $SIPSAK_prefix$VD_campaign -->\n";
passthru("/usr/local/bin/sipsak -M -O desktop -B \"$SIPSAK_prefix$VD_campaign\" -r 5060 -s sip:$extension@$phone_ip > /dev/null");
$SIqueryCID = "$SIPSAK_prefix$VD_campaign$DS$CIDdate";
}
$WebPhonEurl='';
$webphone_content='';
$TEMP_SIP_user_DiaL = $SIP_user_DiaL;
if ($on_hook_agent == 'Y')
{$TEMP_SIP_user_DiaL = 'Local/8300@default';}
### insert a 新 record to the vicidial_manager table to be processed
$agent_login_data="||$NOW_TIME|NEW|N|$server_ip||Originate|$SIqueryCID|Channel: $TEMP_SIP_user_DiaL|Context: $ext_context|Exten: $session_id|Priority: 1|Callerid: $SIqueryCID|||||";
$agent_login_stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$SIqueryCID','Channel: $TEMP_SIP_user_DiaL','Context: $ext_context','Exten: $session_id','Priority: 1','Callerid: \"$SIqueryCID\" <$campaign_cid>','','','','','');";
if ( ($is_webphone != 'Y') and ($is_webphone != 'Y_API_LAUNCH') )
{
if ($DB) {echo "$agent_login_stmt\n";}
$rslt=mysql_to_mysqli($agent_login_stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01041',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysqli_affected_rows($link);
echo "<!-- call placed to session_id: $session_id from phone: $SIP_user $SIP_user_DiaL -->\n";
}
else
{
### build Iframe variable content for webphone here
$codecs_list = preg_replace("/ /",'',$codecs_list);
$codecs_list = preg_replace("/-/",'',$codecs_list);
$codecs_list = preg_replace("/&/",'',$codecs_list);
$webphone_server_ip = $server_ip;
if ($use_external_server_ip=='Y')
{
##### find external_server_ip if enabled for this phone account
$stmt="SELECT external_server_ip FROM servers where server_ip='$server_ip' LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01065',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$exip_ct = mysqli_num_rows($rslt);
if ($exip_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$webphone_server_ip =$row[0];
}
}
if (strlen($webphone_url) < 6)
{
##### find webphone_url in system_settings and generate IFRAME code for it #####
$stmt="SELECT webphone_url FROM system_settings LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01066',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$wu_ct = mysqli_num_rows($rslt);
if ($wu_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$webphone_url =$row[0];
}
}
if (strlen($system_key) < 1)
{
##### find system_key in system_settings if populated #####
$stmt="SELECT webphone_systemkey FROM system_settings LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01068',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$wsk_ct = mysqli_num_rows($rslt);
if ($wsk_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$system_key =$row[0];
}
}
$webphone_options='INITIAL_LOAD';
if ($webphone_dialpad == 'Y') {$webphone_options .= "--DIALPAD_Y";}
if ($webphone_dialpad == 'N') {$webphone_options .= "--DIALPAD_N";}
if ($webphone_dialpad == 'TOGGLE') {$webphone_options .= "--DIALPAD_TOGGLE";}
if ($webphone_dialpad == 'TOGGLE_OFF') {$webphone_options .= "--DIALPAD_OFF_TOGGLE";}
if ($webphone_auto_answer == 'Y') {$webphone_options .= "--AUTOANSWER_Y";}
if ($webphone_auto_answer == 'N') {$webphone_options .= "--AUTOANSWER_N";}
### base64 encode variables
$b64_phone_login = base64_encode($extension);
$b64_phone_pass = base64_encode($conf_secret);
$b64_session_name = base64_encode($session_name);
$b64_server_ip = base64_encode($webphone_server_ip);
$b64_callerid = base64_encode($outbound_cid);
$b64_protocol = base64_encode($protocol);
$b64_codecs = base64_encode($codecs_list);
$b64_options = base64_encode($webphone_options);
$b64_system_key = base64_encode($system_key);
$WebPhonEurl = "$webphone_url?phone_login=$b64_phone_login&phone_login=$b64_phone_login&phone_pass=$b64_phone_pass&server_ip=$b64_server_ip&callerid=$b64_callerid&protocol=$b64_protocol&codecs=$b64_codecs&options=$b64_options&system_key=$b64_system_key";
if ($is_webphone == 'Y')
{
if ($webphone_location == 'bar')
{
$webphone_content = "<iframe src=\"$WebPhonEurl\" style=\"width:" . $webphone_width . "px;height:" . $webphone_height . "px;background-color:transparent;z-index:17;\" scrolling=\"no\" frameborder=\"0\" allowtransparency=\"true\" id=\"webphone\" name=\"webphone\" width=\"" . $webphone_width . "px\" height=\"" . $webphone_height . "px\"> </iframe>";
}
else
{
$webphone_content = "<iframe src=\"$WebPhonEurl\" style=\"width:" . $webphone_width . "px;height:" . $webphone_height . "px;background-color:transparent;z-index:17;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"webphone\" name=\"webphone\" width=\"" . $webphone_width . "px\" height=\"" . $webphone_height . "px\"> </iframe>";
}
}
}
$stmt="DELETE from vicidial_session_data where user='$VD_login';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01078',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$stmt="INSERT INTO vicidial_session_data SET session_name='$session_name',user='$VD_login',campaign_id='$VD_campaign',server_ip='$server_ip',conf_exten='$session_id',extension='$extension',login_time='$NOW_TIME',webphone_url='$WebPhonEurl',agent_login_call='$agent_login_data';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01079',$VD_login,$server_ip,$session_name,$one_mysql_log);}
##### grab the campaign_weight and number of calls today オンthat campaign for the agent
$stmt="SELECT campaign_weight,calls_today,campaign_grade FROM vicidial_campaign_agents where user='$VD_login' and campaign_id = '$VD_campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01042',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$vca_ct = mysqli_num_rows($rslt);
if ($vca_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$campaign_weight = $row[0];
$calls_today = $row[1];
$campaign_grade = $row[2];
$i++;
}
else
{
$campaign_weight = '0';
$calls_today = '0';
$campaign_grade = '1';
$stmt="INSERT INTO vicidial_campaign_agents (user,campaign_id,campaign_rank,campaign_weight,calls_today,campaign_grade) values('$VD_login','$VD_campaign','0','0','$calls_today','$campaign_grade');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01043',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysqli_affected_rows($link);
echo "<!-- new vicidial_campaign_agents record inserted: |$affected_rows| -->\n";
}
if ($auto_dial_level > 0)
{
echo "<!-- キャンペーンはauto_dial_levelに設定されています。: $auto_dial_level -->\n";
$closer_chooser_string='';
$stmt="INSERT INTO vicidial_live_agents (user,server_ip,conf_exten,extension,status,lead_id,campaign_id,uniqueid,callerid,channel,random_id,last_call_time,last_update_time,last_call_finish,closer_campaigns,user_level,campaign_weight,calls_today,last_state_change,outbound_autodial,manager_ingroup_set,on_hook_ring_time,on_hook_agent,last_inbound_call_time,last_inbound_call_finish,campaign_grade,pause_code) values('$VD_login','$server_ip','$session_id','$SIP_user','PAUSED','','$VD_campaign','','','','$random','$NOW_TIME','$tsNOW_TIME','$NOW_TIME','$closer_chooser_string','$user_level','$campaign_weight','$calls_today','$NOW_TIME','Y','N','$phone_ring_timeout','$on_hook_agent','$NOW_TIME','$NOW_TIME','$campaign_grade','LOGIN');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01044',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysqli_affected_rows($link);
echo "<!-- 新たなvicidial_live_agentsレコードが挿入されています。: |$affected_rows| -->\n";
if ($enable_queuemetrics_logging > 0)
{
$QM_LOGIN = 'AGENTLOGIN';
$QM_PHONE = "$VD_login@agents";
if ( ($queuemetrics_loginout=='CALLBACK') or ($queuemetrics_loginout=='NONE') )
{
$QM_LOGIN = 'AGENTCALLBACKLOGIN';
$QM_PHONE = "$SIP_user_DiaL";
}
$linkB=mysqli_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
mysqli_select_db($linkB, "$queuemetrics_dbname");
if ( ($queuemetrics_pe_phone_append > 0) and (strlen($qm_phone_environment)>0) )
{$qm_phone_environment .= "-$qm_extension";}
if ($queuemetrics_loginout!='NONE')
{
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimE',call_id='NONE',queue='NONE',agent='Agent/$VD_login',verb='$QM_LOGIN',data1='$QM_PHONE',serverid='$queuemetrics_log_id',data4='$qm_phone_environment';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'01045',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysqli_affected_rows($linkB);
echo "<!-- queue_log $QM_LOGIN entry added: $VD_login|$affected_rows|$QM_PHONE -->\n";
}
$pause_typeSQL='';
if ($queuemetrics_pause_type > 0)
{$pause_typeSQL=",data5='AGENT'";}
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimE',call_id='NONE',queue='NONE',agent='Agent/$VD_login',verb='PAUSEALL',serverid='$queuemetrics_log_id',data4='$qm_phone_environment' $pause_typeSQL;";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'01046',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysqli_affected_rows($linkB);
echo "<!-- queue_log PAUSE entry added: $VD_login|$affected_rows -->\n";
if ($queuemetrics_addmember_enabled > 0)
{
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimE',call_id='NONE',queue='$VD_campaign',agent='Agent/$VD_login',verb='ADDMEMBER2',data1='$QM_PHONE',serverid='$queuemetrics_log_id',data4='$qm_phone_environment';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'01069',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysqli_affected_rows($linkB);
echo "<!-- queue_log ADDMEMBER2 entry added: $VD_login|$affected_rows -->\n";
}
mysqli_close($linkB);
mysqli_select_db($link, "$VARDB_database");
}
if ( ($campaign_allow_inbound == 'Y') and ($dial_method != 'MANUAL') )
{
print "<!-- CLOSER-type campaign -->\n";
}
}
else
{
print "<!-- キャンペーンはマニュアルダイアルに設定されています。: $auto_dial_level -->\n";
$stmt="INSERT INTO vicidial_live_agents (user,server_ip,conf_exten,extension,status,lead_id,campaign_id,uniqueid,callerid,channel,random_id,last_call_time,last_update_time,last_call_finish,user_level,campaign_weight,calls_today,last_state_change,outbound_autodial,manager_ingroup_set,on_hook_ring_time,on_hook_agent,campaign_grade) values('$VD_login','$server_ip','$session_id','$SIP_user','PAUSED','','$VD_campaign','','','','$random','$NOW_TIME','$tsNOW_TIME','$NOW_TIME','$user_level', '$campaign_weight', '$calls_today','$NOW_TIME','N','N','$phone_ring_timeout','$on_hook_agent','$campaign_grade');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01047',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysqli_affected_rows($link);
echo "<!-- 新たなvicidial_live_agentsレコードが挿入されています。: |$affected_rows| -->\n";
if ($enable_queuemetrics_logging > 0)
{
$QM_LOGIN = 'AGENTLOGIN';
$QM_PHONE = "$VD_login@agents";
if ( ($queuemetrics_loginout=='CALLBACK') or ($queuemetrics_loginout=='NONE') )
{
$QM_LOGIN = 'AGENTCALLBACKLOGIN';
$QM_PHONE = "$SIP_user_DiaL";
}
$linkB=mysqli_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
mysqli_select_db($linkB, "$queuemetrics_dbname");
if ($queuemetrics_loginout!='NONE')
{
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimE',call_id='NONE',queue='$VD_campaign',agent='Agent/$VD_login',verb='$QM_LOGIN',data1='$QM_PHONE',serverid='$queuemetrics_log_id',data4='$qm_phone_environment';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'01048',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysqli_affected_rows($linkB);
echo "<!-- queue_log $QM_LOGIN entry added: $VD_login|$affected_rows|$QM_PHONE -->\n";
}
$pause_typeSQL='';
if ($queuemetrics_pause_type > 0)
{$pause_typeSQL=",data5='AGENT'";}
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimE',call_id='NONE',queue='NONE',agent='Agent/$VD_login',verb='PAUSEALL',serverid='$queuemetrics_log_id',data4='$qm_phone_environment' $pause_typeSQL;";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'01049',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysqli_affected_rows($linkB);
echo "<!-- queue_log PAUSE entry added: $VD_login|$affected_rows -->\n";
if ($queuemetrics_addmember_enabled > 0)
{
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimE',call_id='NONE',queue='$VD_campaign',agent='Agent/$VD_login',verb='ADDMEMBER2',data1='$QM_PHONE',serverid='$queuemetrics_log_id',data4='$qm_phone_environment';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'01072',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysqli_affected_rows($linkB);
echo "<!-- queue_log ADDMEMBER2 entry added: $VD_login|$affected_rows -->\n";
}
mysqli_close($linkB);
mysqli_select_db($link, "$VARDB_database");
}
}
}
else
{
echo "<title>Agent web client: キャンペーンログイン</title>\n";
echo "</head>\n";
echo "<body onresize=\"browser_dimensions();\" onload=\"browser_dimensions();\">\n";
if ($hide_timeclock_link < 1)
{echo "<a href=\"./timeclock.php?referrer=agent&amp;pl=$phone_login&amp;pp=$phone_pass&amp;VD_login=$VD_login&amp;VD_pass=$VD_pass\"> タイムクロック</a><br />\n";}
echo "<table width=\"100%\"><tr><td></td>\n";
echo "<!-- ILPV -->\n";
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_jp/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">日本語 <img src=\"../agc/images/jp.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</tr></table>\n";
echo "<b>すみませんが、このキャンペーンへのホッパーにおける見込み客がありません。</b>\n";
echo "<form action=\"$PHP_SELF\" method=\"post\">\n";
echo "<input type=\"hidden\" name=\"DB\" value=\"$DB\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_height\" id=\"JS_browser_height\" value=\"\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_width\" id=\"JS_browser_width\" value=\"\" />\n";
echo "<input type=\"hidden\" name=\"phone_login\" value=\"$phone_login\" />\n";
echo "<input type=\"hidden\" name=\"phone_pass\" value=\"$phone_pass\" />\n";
echo "ログイン： <input type=\"text\" name=\"VD_login\" size=\"10\" maxlength=\"20\" value=\"$VD_login\" />\n<br />";
echo "パスワード: <input type=\"password\" name=\"VD_pass\" size=\"10\" maxlength=\"20\" value=\"$VD_pass\" /><br />\n";
echo "キャンペーン: <span id=\"LogiNCamPaigns\">$camp_form_code</span><br />\n";
echo "<input type=\"submit\" name=\"送信\" value=\"submit\" /> &nbsp; \n";
echo "<span id=\"LogiNReseT\"></span>\n";
echo "</form>\n\n";
echo "</body>\n\n";
echo "</html>\n\n";
exit;
}
if (strlen($session_id) < 1)
{
echo "<title>Agent web client: キャンペーンログイン</title>\n";
echo "</head>\n";
echo "<body onresize=\"browser_dimensions();\" onload=\"browser_dimensions();\">\n";
if ($hide_timeclock_link < 1)
{echo "<a href=\"./timeclock.php?referrer=agent&amp;pl=$phone_login&amp;pp=$phone_pass&amp;VD_login=$VD_login&amp;VD_pass=$VD_pass\"> タイムクロック</a><br />\n";}
echo "<table width=\"100%\"><tr><td></td>\n";
echo "<!-- ILPV -->\n";
echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_jp/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">日本語 <img src=\"../agc/images/jp.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n"; echo "</tr></table>\n";
echo "<b>Sorry, there are no available sessions</b>\n";
echo "<form action=\"$PHP_SELF\" method=\"post\" />\n";
echo "<input type=\"hidden\" name=\"DB\" value=\"$DB\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_height\" id=\"JS_browser_height\" value=\"\" />\n";
echo "<input type=\"hidden\" name=\"JS_browser_width\" id=\"JS_browser_width\" value=\"\" />\n";
echo "<input type=\"hidden\" name=\"phone_login\" value=\"$phone_login\" />\n";
echo "<input type=\"hidden\" name=\"phone_pass\" value=\"$phone_pass\" />\n";
echo "ログイン： <input type=\"text\" name=\"VD_login\" size=\"10\" maxlength=\"20\" value=\"$VD_login\" />\n<br />";
echo "パスワード: <input type=\"password\" name=\"VD_pass\" size=\"10\" maxlength=\"20\" value=\"$VD_pass\" /><br />\n";
echo "キャンペーン: <span id=\"LogiNCamPaigns\">$camp_form_code</span><br />\n";
echo "<input type=\"submit\" name=\"送信\" value=\"送信\" /> &nbsp; \n";
echo "<span id=\"LogiNReseT\"></span>\n";
echo "</FORM>\n\n";
echo "</body>\n\n";
echo "</html>\n\n";
exit;
}
if (preg_match('/MSIE/',$browser))
{
$useIE=1;
echo "<!-- client web browser used: MSIE |$browser|$useIE| -->\n";
}
else
{
$useIE=0;
echo "<!-- client web browser used: W3C-Compliant |$browser|$useIE| -->\n";
}
$StarTtimE = date("U");
$NOW_TIME = date("Y-m-d H:i:s");
##### Agent is going to log in so insert the vicidial_agent_log entry now
$stmt="INSERT INTO vicidial_agent_log (user,server_ip,event_time,campaign_id,pause_epoch,pause_sec,wait_epoch,user_group,sub_status,pause_type) values('$VD_login','$server_ip','$NOW_TIME','$VD_campaign','$StarTtimE','0','$StarTtimE','$VU_user_group','LOGIN','AGENT');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01050',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysqli_affected_rows($link);
$agent_log_id = mysqli_insert_id($link);
echo "<!-- vicidial_agent_log record inserted: |$affected_rows|$agent_log_id| -->\n";
##### update vicidial_campaigns to show agent has logged in
$stmt="UPDATE vicidial_campaigns set campaign_logindate='$NOW_TIME' where campaign_id='$VD_campaign';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01064',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VCaffected_rows = mysqli_affected_rows($link);
echo "<!-- vicidial_campaigns campaign_logindate updated: |$VCaffected_rows|$NOW_TIME| -->\n";
if ($enable_queuemetrics_logging > 0)
{
$StarTtimEpause = ($StarTtimE + 1);
$linkB=mysqli_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
mysqli_select_db($linkB, "$queuemetrics_dbname");
$pause_typeSQL='';
if ($queuemetrics_pause_type > 0)
{$pause_typeSQL=",data5='AGENT'";}
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimEpause',call_id='NONE',queue='NONE',agent='Agent/$VD_login',verb='PAUSEREASON',data1='LOGIN',data3='$QM_PHONE',serverid='$queuemetrics_log_id'$pause_typeSQL;";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'01063',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysqli_affected_rows($linkB);
echo "<!-- queue_log PAUSEREASON LOGIN entry added: $VD_login|$affected_rows|$QM_PHONE -->\n";
mysqli_close($linkB);
mysqli_select_db($link, "$VARDB_database");
}
$stmt="UPDATE vicidial_live_agents SET agent_log_id='$agent_log_id' where user='$VD_login';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01061',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VLAaffected_rows_update = mysqli_affected_rows($link);
$stmt="UPDATE vicidial_users SET shift_override_flag='0' where user='$VD_login' and shift_override_flag='1';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01057',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VUaffected_rows = mysqli_affected_rows($link);
$S='*';
$D_s_ip = explode('.', $server_ip);
if (strlen($D_s_ip[0])<2) {$D_s_ip[0] = "0$D_s_ip[0]";}
if (strlen($D_s_ip[0])<3) {$D_s_ip[0] = "0$D_s_ip[0]";}
if (strlen($D_s_ip[1])<2) {$D_s_ip[1] = "0$D_s_ip[1]";}
if (strlen($D_s_ip[1])<3) {$D_s_ip[1] = "0$D_s_ip[1]";}
if (strlen($D_s_ip[2])<2) {$D_s_ip[2] = "0$D_s_ip[2]";}
if (strlen($D_s_ip[2])<3) {$D_s_ip[2] = "0$D_s_ip[2]";}
if (strlen($D_s_ip[3])<2) {$D_s_ip[3] = "0$D_s_ip[3]";}
if (strlen($D_s_ip[3])<3) {$D_s_ip[3] = "0$D_s_ip[3]";}
$server_ip_dialstring = "$D_s_ip[0]$S$D_s_ip[1]$S$D_s_ip[2]$S$D_s_ip[3]$S";
##### grab the datails of all active scripts in the system
$stmt="SELECT script_id,script_name FROM vicidial_scripts WHERE active='Y' order by script_id limit 1000;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01051',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$MM_scripts = mysqli_num_rows($rslt);
$e=0;
while ($e < $MM_scripts)
{
$row=mysqli_fetch_row($rslt);
$MMscriptid[$e] =$row[0];
$MMscriptname[$e] = urlencode($row[1]);
$MMscriptids = "$MMscriptids'$MMscriptid[$e]',";
$MMscriptnames = "$MMscriptnames'$MMscriptname[$e]',";
$e++;
}
$MMscriptids = substr("$MMscriptids", 0, -1);
$MMscriptnames = substr("$MMscriptnames", 0, -1);
}
}
### SCREEN WIDTH AND HEIGHT CALCULATIONS ###
### DO NOT EDIT! ###
if ($stretch_dimensions > 0)
{
if ($agent_status_view < 1)
{
if ($JS_browser_width >= 510)
{$BROWSER_WIDTH = ($JS_browser_width - 80);}
}
else
{
if ($JS_browser_width >= 730)
{$BROWSER_WIDTH = ($JS_browser_width - 300);}
}
if ($JS_browser_height >= 340)
{$BROWSER_HEIGHT = ($JS_browser_height - 40);}
}
if ($agent_fullscreen=='Y')
{
$BROWSER_WIDTH = ($JS_browser_width - 10);
$BROWSER_HEIGHT = $JS_browser_height;
}
$MASTERwidth=($BROWSER_WIDTH - 340);
$MASTERheight=($BROWSER_HEIGHT - 200);
if ($MASTERwidth < 430) {$MASTERwidth = '430';}
if ($MASTERheight < 300) {$MASTERheight = '300';}
if ($per_call_notes == 'ENABLED')
{
if ($MASTERheight < 340) {$MASTERheight = '340';}
}
if ($webphone_location == 'bar') {$MASTERwidth = ($MASTERwidth + $webphone_height);}
$CAwidth = ($MASTERwidth + 340); # 770 - cover all (none-in-session, customer hunngup, etc...)
$SBwidth = ($MASTERwidth + 331); # 761 - SideBar starting point
$MNwidth = ($MASTERwidth + 330); # 760 - main frame
$XFwidth = ($MASTERwidth + 320); # 750 - transfer/conference
$HCwidth = ($MASTERwidth + 310); # 740 - hotkeys and callbacks
$CQwidth = ($MASTERwidth + 300); # 730 - calls in queue listings
$AMwidth = ($MASTERwidth + 270); # 700 - refresh links
$SCwidth = ($MASTERwidth + 230); # 670 - live call 秒 counter, sidebar link
$PDwidth = ($MASTERwidth + 210); # 650 - preset-dial links
$MUwidth = ($MASTERwidth + 180); # 610 - agent mute
$SSwidth = ($MASTERwidth + 176); # 606 - scroll script
$SDwidth = ($MASTERwidth + 170); # 600 - scroll script, customer data and calls-in-session
$HKwidth = ($MASTERwidth + 20); # 450 - Hotkeys button
$HSwidth = ($MASTERwidth + 1); # 431 - Header spacer
$PBwidth = ($MASTERwidth + 0); # 430 - Presets list
$CLwidth = ($MASTERwidth - 120); # 310 - Calls in queue link
$GHheight = ($MASTERheight + 1260);# 1560 - Gender Hide span
$DBheight = ($MASTERheight + 260); # 560 - Debug span
$WRheight = ($MASTERheight + 160); # 460 - Warning boxes
$CQheight = ($MASTERheight + 140); # 440 - Calls in queue section
$SLheight = ($MASTERheight + 122); # 422 - SideBar link, Agents view link
$QLheight = ($MASTERheight + 112); # 412 - Calls in queue link
$HKheight = ($MASTERheight + 105); # 405 - HotKey active Button
$AMheight = ($MASTERheight + 100); # 400 - Agent mute buttons
$PBheight = ($MASTERheight + 90); # 390 - preset dial links
$MBheight = ($MASTERheight + 65); # 365 - Manual Dial Buttons
$CBheight = ($MASTERheight + 50); # 350 - Agent Callback, pause code, volume control Buttons and agent status
$SSheight = ($MASTERheight + 31); # 331 - script content
$HTheight = ($MASTERheight + 10); # 310 - transfer frame, callback comments and hotkey
$BPheight = ($MASTERheight - 250); # 50 - bottom buffer, Agent Xfer Span
$SCheight = 49; # 49 - 秒 オンcall display
$SFheight = 65; # 65 - height of the script and form contents
$SRheight = 69; # 69 - height of the script and form refrech links
if ($webphone_location == 'bar')
{
$SCheight = ($SCheight + $webphone_height);
# $SFheight = ($SFheight + $webphone_height);
$SRheight = ($SRheight + $webphone_height);
}
$AVTheight = '0';
if ($is_webphone) {$AVTheight = '20';}
################################################################
### BEGIN - build the callback calendar (12 months) ###
################################################################
define ('ADAY', (60*60*24));
$CdayARY = getdate();
$Cmon = $CdayARY['mon'];
$Cyear = $CdayARY['year'];
$CTODAY = date("Y-m");
$CTODAYmday = date("j");
$CINC=0;
$live_days=0;
$limit_days=999;
if ($callback_days_limit > 0)
{$limit_days=$callback_days_limit;}
$Cmonths = Array('0','1月','February','3月','4月','5月','6月',
'7月','8月','9月','10月','11月','12月');
$Cdays = Array('Sun','Mon','Tue','Wed','Thu','Fri','Sat');
$CCAL_OUT = '';
$CCAL_OUT .= "<table border=\"0\" cellpadding=\"2\" cellspacing=\"2\">";
while ($CINC < 12)
{
if ( ($CINC == 0) || ($CINC == 4) ||($CINC == 8) )
{$CCAL_OUT .= "<tr>";}
$CCAL_OUT .= "<td valign=\"top\">";
$CYyear = $Cyear;
$Cmonth= ($Cmon + $CINC);
if ($Cmonth > 12)
{
$Cmonth = ($Cmonth - 12);
$CYyear++;
}
$Cstart= mktime(11,0,0,$Cmonth,1,$CYyear);
$CfirstdayARY = getdate($Cstart);
#echo "|$Cmon|$Cmonth|$CINC|\n";
$CPRNTDAY = date("Y-m", $Cstart);
$CCAL_OUT .= "<table border=\"1\" cellpadding=\"1\" bordercolor=\"000000\" cellspacing=\"0\" bgcolor=\"white\">";
$CCAL_OUT .= "<tr>";
$CCAL_OUT .= "<td colspan=\"7\" bordercolor=\"#ffffff\" bgcolor=\"#FFFFCC\">";
$CCAL_OUT .= "<div align=\"center\"><font color=\"#000066\"><b><font face=\"Arial, Helvetica, sans-serif\" size=\"2\">";
$CCAL_OUT .= $Cmonths[$CfirstdayARY[mon]]." $CfirstdayARY[year]";
$CCAL_OUT .= "</font></b></font></div>";
$CCAL_OUT .= "</td>";
$CCAL_OUT .= "</tr>";
foreach($Cdays as $Cday)
{
$CDCLR="#ffffff";
$CCAL_OUT .= "<td bordercolor=\"$CDCLR\">";
$CCAL_OUT .= "<div align=\"center\"><font color=\"#000066\"><b><font face=\"Arial, Helvetica, sans-serif\" size=\"1\">";
$CCAL_OUT .= "$Cday";
$CCAL_OUT .= "</font></b></font></div>";
$CCAL_OUT .= "</td>";
}
for( $Ccount=0;$Ccount<(6*7);$Ccount++)
{
$Cdayarray = getdate($Cstart);
if((($Ccount) % 7) == 0)
{
if($Cdayarray['mon'] != $CfirstdayARY['mon'])
break;
$CCAL_OUT .= "</tr><tr>";
}
if($Ccount < $CfirstdayARY['wday'] || $Cdayarray['mon'] != $Cmonth)
{
$CCAL_OUT .= "<td bordercolor=\"#ffffff\"><font color=\"#000066\"><b><font face=\"Arial, Helvetica, sans-serif\" size=\"1\">&nbsp;</font></b></font></td>";
}
else
{
if( ($Cdayarray['mday'] == $CTODAYmday) and ($CPRNTDAY == $CTODAY) )
{
$CPRNTmday = $Cdayarray['mday'];
if ($CPRNTmday < 10) {$CPRNTmday = "0$CPRNTmday";}
if ($limit_days > $live_days)
{
$CB_date_onclick="onclick=\"CB_date_pick('$CPRNTDAY-$CPRNTmday');return false;\"";
$CBL = "<a href=\"#\" $CB_date_onclick>";
$CEL = "</a>";
}
else
{$CBL=''; $CEL=''; $CB_date_onclick='';}
$CCAL_OUT .= "<td bgcolor=\"#FFCCCC\" bordercolor=\"#FFCCCC\" $CB_date_onclick>";
$CCAL_OUT .= "<div align=\"center\"><font face=\"Arial, Helvetica, sans-serif\" size=\"1\">";
$CCAL_OUT .= "$CBL$Cdayarray[mday]$CEL";
$CCAL_OUT .= "</font></div>";
$CCAL_OUT .= "</td>";
$Cstart += ADAY;
$live_days++;
}
else
{
$CDCLR="#ffffff";
if ( ($Cdayarray['mday'] < $CTODAYmday) and ($CPRNTDAY == $CTODAY) )
{
$CDCLR="$MAIN_COLOR";
$CBL = '';
$CEL = '';
$CB_date_onclick='';
}
else
{
$CPRNTmday = $Cdayarray['mday'];
if ($CPRNTmday < 10) {$CPRNTmday = "0$CPRNTmday";}
if ($limit_days > $live_days)
{
$CB_date_onclick="onclick=\"CB_date_pick('$CPRNTDAY-$CPRNTmday');return false;\"";
$CBL = "<a href=\"#\" $CB_date_onclick>";
$CEL = "</a>";
}
else
{$CBL=''; $CEL=''; $CB_date_onclick='';}
$live_days++;
}
$CCAL_OUT .= "<td bgcolor=\"$CDCLR\" bordercolor=\"#ffffff\" $CB_date_onclick>";
$CCAL_OUT .= "<div align=\"center\"><font face=\"Arial, Helvetica, sans-serif\" size=1>";
$CCAL_OUT .= "$CBL$Cdayarray[mday]$CEL";
$CCAL_OUT .= "</font></div>";
$CCAL_OUT .= "</td>";
$Cstart += ADAY;
}
}
}
$CCAL_OUT .= "</tr>";
$CCAL_OUT .= "</table>";
$CCAL_OUT .= "</td>";
if ( ($CINC == 3) || ($CINC == 7) ||($CINC == 11) )
{$CCAL_OUT .= "</tr>";}
$CINC++;
}
$CCAL_OUT .= "</table>";
#echo "$CCAL_OUT\n";
################################################################
### END - build the callback calendar (12 months) ###
################################################################
?>
<script language="Javascript">
var MTvar;
var NOW_TIME = '<?php echo $NOW_TIME ?>';
var SQLdate = '<?php echo $NOW_TIME ?>';
var StarTtimE = '<?php echo $StarTtimE ?>';
var UnixTime = '<?php echo $StarTtimE ?>';
var UnixTimeMS = 0;
var t = new Date();
var c = new Date();
LCAe = new Array('','','','','','');
LCAc = new Array('','','','','','');
LCAt = new Array('','','','','','');
LMAe = new Array('','','','','','');
var CalL_XC_a_Dtmf = '<?php echo $xferconf_a_dtmf ?>';
var CalL_XC_a_NuMber = '<?php echo $xferconf_a_number ?>';
var CalL_XC_b_Dtmf = '<?php echo $xferconf_b_dtmf ?>';
var CalL_XC_b_NuMber = '<?php echo $xferconf_b_number ?>';
var CalL_XC_c_NuMber = '<?php echo $xferconf_c_number ?>';
var CalL_XC_d_NuMber = '<?php echo $xferconf_d_number ?>';
var CalL_XC_e_NuMber = '<?php echo $xferconf_e_number ?>';
var VU_hotkeys_active = '<?php echo $VU_hotkeys_active ?>';
var VU_agent_choose_ingroups = '<?php echo $VU_agent_choose_ingroups ?>';
var VU_agent_choose_ingroups_DV = '';
var agent_choose_territories = '<?php echo $VU_agent_choose_territories ?>';
var agent_select_territories = '<?php echo $agent_select_territories ?>';
var agent_choose_blended = '<?php echo $VU_agent_choose_blended ?>';
var VU_closer_campaigns = '<?php echo $VU_closer_campaigns ?>';
var CallBackDatETimE = '';
var CallBackrecipient = '';
var CallBackCommenTs = '';
var CallBackLeadStatus = '';
var DispoQMcsCODE = '';
var scheduled_callbacks = '<?php echo $scheduled_callbacks ?>';
var dispo_check_all_pause = '<?php echo $dispo_check_all_pause ?>';
var api_check_all_pause = '<?php echo $api_check_all_pause ?>';
VARgroup_alias_ids = new Array(<?php echo $VARgroup_alias_ids ?>);
VARgroup_alias_names = new Array(<?php echo $VARgroup_alias_names ?>);
VARcaller_id_numbers = new Array(<?php echo $VARcaller_id_numbers ?>);
var VD_group_aliases_ct = '<?php echo $VD_group_aliases_ct ?>';
var agent_allow_group_alias = '<?php echo $agent_allow_group_alias ?>';
var default_group_alias = '<?php echo $default_group_alias ?>';
var default_group_alias_cid = '<?php echo $default_group_alias_cid ?>';
var active_group_alias = '';
var agent_pause_codes_active = '<?php echo $agent_pause_codes_active ?>';
VARpause_codes = new Array(<?php echo $VARpause_codes ?>);
VARpause_code_names = new Array(<?php echo $VARpause_code_names ?>);
var VD_pause_codes_ct = '<?php echo $VD_pause_codes_ct ?>';
VARpreset_names = new Array(<?php echo $VARpreset_names ?>);
VARpreset_numbers = new Array(<?php echo $VARpreset_numbers ?>);
VARpreset_dtmfs = new Array(<?php echo $VARpreset_dtmfs ?>);
VARpreset_hide_numbers = new Array(<?php echo $VARpreset_hide_numbers ?>);
var VD_preset_names_ct = '<?php echo $VD_preset_names_ct ?>';
VARstatuses = new Array(<?php echo $VARstatuses ?>);
VARstatusnames = new Array(<?php echo $VARstatusnames ?>);
VARSELstatuses = new Array(<?php echo $VARSELstatuses ?>);
VARCBstatuses = new Array(<?php echo $VARCBstatuses ?>);
var VARCBstatusesLIST = '<?php echo $VARCBstatusesLIST ?>';
var VD_statuses_ct = '<?php echo $VD_statuses_ct ?>';
var VARSELstatuses_ct = '<?php echo $VARSELstatuses_ct ?>';
VARingroups = new Array(<?php echo $VARingroups ?>);
var INgroupCOUNT = '<?php echo $INgrpCT ?>';
VARemailgroups = new Array(<?php echo $VARemailgroups ?>);
// var EMAILgroupCOUNT = '<?php echo $EMAILgrpCT ?>';
var EMAILgroupCOUNT = 0;
var incomingEMAILgroups= new Array();
VARphonegroups = new Array(<?php echo $VARphonegroups ?>);
// var PHONEgroupCOUNT = '<?php echo $PHONEgrpCT ?>';
var PHONEgroupCOUNT = 0;
var VARingroup_handlers = new Array(<?php echo $VARingroup_handlers ?>);
var QUEUEpadding=0;
VARdialingroups = new Array(<?php echo $VARdialingroups ?>);
var dialINgroupCOUNT = '<?php echo $dialINgrpCT ?>';
VARterritories = new Array(<?php echo $VARterritories ?>);
var territoryCOUNT = '<?php echo $territoryCT ?>';
VARxfergroups = new Array(<?php echo $VARxfergroups ?>);
VARxfergroupsnames = new Array(<?php echo $VARxfergroupsnames ?>);
var XFgroupCOUNT = '<?php echo $XFgrpCT ?>';
var default_xfer_group = '<?php echo $default_xfer_group ?>';
var default_xfer_group_name = '<?php echo $default_xfer_group_name ?>';
var LIVE_default_xfer_group = '<?php echo $default_xfer_group ?>';
var HK_statuses_camp = '<?php echo $HK_statuses_camp ?>';
HKhotkeys = new Array(<?php echo $HKhotkeys ?>);
HKstatuses = new Array(<?php echo $HKstatuses ?>);
HKstatusnames = new Array(<?php echo $HKstatusnames ?>);
var hotkeys = new Array();
<?php $h=0;
while ($HK_statuses_camp > $h)
{
echo "hotkeys['$HKhotkey[$h]'] = \"$HKstatus[$h] ----- $HKstatus_name[$h]\";\n";
$h++;
}
?>
var HKdispo_display = 0;
var HKbutton_allowed = 1;
var HKfinish = 0;
var scriptnames = new Array();
<?php $h=0;
while ($MM_scripts > $h)
{
echo "scriptnames['$MMscriptid[$h]'] = \"$MMscriptname[$h]\";\n";
$h++;
}
?>
var view_scripts = '<?php echo $view_scripts ?>';
var LOGfullname = '<?php echo $LOGfullname ?>';
var recLIST = '';
var filename = '';
var last_filename = '';
var LCAcount = 0;
var LMAcount = 0;
var filedate = '<?php echo $FILE_TIME ?>';
var agcDIR = '<?php echo $agcDIR ?>';
var agcPAGE = '<?php echo $agcPAGE ?>';
var extension = '<?php echo $extension ?>';
var extension_xfer = '<?php echo $extension ?>';
var dialplan_number = '<?php echo $dialplan_number ?>';
var ext_context = '<?php echo $ext_context ?>';
var protocol = '<?php echo $protocol ?>';
var agentchannel = '';
var local_gmt ='<?php echo $local_gmt ?>';
var server_ip = '<?php echo $server_ip ?>';
var server_ip_dialstring = '<?php echo $server_ip_dialstring ?>';
var asterisk_version = '<?php echo $asterisk_version ?>';
<?php
if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
else {echo "\tvar refresh_interval = $fast_refresh_rate;\n";}
?>
var session_id = '<?php echo $session_id ?>';
var VICIDiaL_closer_login_checked = 0;
var VICIDiaL_closer_login_selected = 0;
var VICIDiaL_pause_calling = 1;
var CalLCID = '';
var MDnextCID = '';
var XDnextCID = '';
var LasTCID = '';
var lead_dial_number = '';
var MD_channel_look = 0;
var XD_channel_look = 0;
var MDuniqueid = '';
var MDchannel = '';
var MD_ring_secondS = 0;
var MDlogEPOCH = 0;
var VD_live_customer_call = 0;
var VD_live_call_secondS = 0;
var XD_live_customer_call = 0;
var XD_live_call_secondS = 0;
var xfer_in_call = 0;
var open_dispo_screen = 0;
var AgentDispoing = 0;
var logout_stop_timeouts = 0;
var VICIDiaL_allow_closers = '<?php echo $VICIDiaL_allow_closers ?>';
var VICIDiaL_closer_blended = '0';
var VU_closer_default_blended = '<?php echo $VU_closer_default_blended ?>';
var VDstop_rec_after_each_call = '<?php echo $VDstop_rec_after_each_call ?>';
var phone_login = '<?php echo $phone_login ?>';
var original_phone_login = '<?php echo $original_phone_login ?>';
var phone_pass = '<?php echo $phone_pass ?>';
var user = '<?php echo $VD_login ?>';
var user_abb = '<?php echo $user_abb ?>';
var pass = '<?php if (strlen($pass_hash)>12) {echo $pass_hash;} else {echo $VD_pass;} ?>';
var orig_pass = '<?php echo $VD_pass ?>';
var pass_hash = '<?php echo $pass_hash ?>';
var campaign = '<?php echo $VD_campaign ?>';
var group = '<?php echo $VD_campaign ?>';
var VICIDiaL_web_form_address_enc = '<?php echo $VICIDiaL_web_form_address_enc ?>';
var VICIDiaL_web_form_address = '<?php echo $VICIDiaL_web_form_address ?>';
var VDIC_web_form_address = '<?php echo $VICIDiaL_web_form_address ?>';
var VICIDiaL_web_form_address_two_enc = '<?php echo $VICIDiaL_web_form_address_two_enc ?>';
var VICIDiaL_web_form_address_two = '<?php echo $VICIDiaL_web_form_address_two ?>';
var VDIC_web_form_address_two = '<?php echo $VICIDiaL_web_form_address_two ?>';
var CalL_ScripT_id = '';
var CalL_AutO_LauncH = '';
var panel_bgcolor = '<?php echo $MAIN_COLOR ?>';
var CusTCB_bgcolor = '#FFFF66';
var auto_dial_level = '<?php echo $auto_dial_level ?>';
var starting_dial_level = '<?php echo $auto_dial_level ?>';
var dial_timeout = '<?php echo $dial_timeout ?>';
var dial_prefix = '<?php echo $dial_prefix ?>';
var manual_dial_prefix = '<?php echo $manual_dial_prefix ?>';
var three_way_dial_prefix = '<?php echo $three_way_dial_prefix ?>';
var campaign_cid = '<?php echo $campaign_cid ?>';
var use_custom_cid = '<?php echo $use_custom_cid ?>';
var campaign_vdad_exten = '<?php echo $campaign_vdad_exten ?>';
var campaign_leads_to_call = '<?php echo $campaign_leads_to_call ?>';
var epoch_sec = <?php echo $StarTtimE ?>;
var dtmf_send_extension = '<?php echo $dtmf_send_extension ?>';
var recording_exten = '<?php echo $campaign_rec_exten ?>';
var campaign_recording = '<?php echo $campaign_recording ?>';
var campaign_rec_filename = '<?php echo $campaign_rec_filename ?>';
var LIVE_campaign_recording = '<?php echo $campaign_recording ?>';
var LIVE_campaign_rec_filename = '<?php echo $campaign_rec_filename ?>';
var LIVE_default_group_alias = '<?php echo $default_group_alias ?>';
var LIVE_caller_id_number = '<?php echo $default_group_alias_cid ?>';
var LIVE_web_vars = '<?php echo $default_web_vars ?>';
var default_web_vars = '<?php echo $default_web_vars ?>';
var campaign_script = '<?php echo $campaign_script ?>';
var get_call_launch = '<?php echo $get_call_launch ?>';
var campaign_am_message_exten = '<?php echo $campaign_am_message_exten ?>';
var park_on_extension = '<?php echo $VICIDiaL_park_on_extension ?>';
var park_count=0;
var customerparked=0;
var customerparkedcounter=0;
var check_n = 0;
var conf_check_recheck = 0;
var lastconf='';
var lastcustchannel='';
var lastcustserverip='';
var lastxferchannel='';
var custchannellive=0;
var xferchannellive=0;
var nochannelinsession=0;
var agc_dial_prefix = '91';
var dtmf_silent_prefix = '<?php echo $dtmf_silent_prefix ?>';
var conf_silent_prefix = '<?php echo $conf_silent_prefix ?>';
var menuheight = 30;
var menuwidth = 30;
var menufontsize = 8;
var textareafontsize = 10;
var check_s;
var active_display = 1;
var conf_channels_xtra_display = 0;
var display_message = '';
var web_form_vars = '';
var Nactiveext;
var Nbusytrunk;
var Nbusyext;
var extvalue = extension;
var activeext_query;
var busytrunk_query;
var busyext_query;
var busytrunkhangup_query;
var busylocalhangup_query;
var activeext_order='asc';
var busytrunk_order='asc';
var busyext_order='asc';
var busytrunkhangup_order='asc';
var busylocalhangup_order='asc';
var xmlhttp=false;
var XfeR_channel = '';
var XDcheck = '';
var agent_log_id = '<?php echo $agent_log_id ?>';
var session_name = '<?php echo $session_name ?>';
var AutoDialReady = 0;
var AutoDialWaiting = 0;
var fronter = '';
var VDCL_group_id = '';
var previous_dispo = '';
var previous_called_count = '';
var hot_keys_active = 0;
var all_record = 'NO';
var all_record_count = 0;
var LeaDDispO = '';
var LeaDPreVDispO = '';
var AgaiNHanguPChanneL = '';
var AgaiNHanguPServeR = '';
var AgainCalLSecondS = '';
var AgaiNCalLCID = '';
var CB_count_check = 60;
var callholdstatus = '<?php echo $callholdstatus ?>'
var agentcallsstatus = '<?php echo $agentcallsstatus ?>'
var campagentstatctmax = '<?php echo $campagentstatctmax ?>'
var campagentstatct = '0';
var manual_dial_in_progress = 0;
var auto_dial_alt_dial = 0;
var reselect_preview_dial = 0;
var in_lead_preview_state = 0;
var reselect_alt_dial = 0;
var alt_dial_active = 0;
var alt_dial_status_display = 0;
var mdnLisT_id = '<?php echo $manual_dial_list_id ?>';
var VU_vicidial_transfers = '<?php echo $VU_vicidial_transfers ?>';
var agentonly_callbacks = '<?php echo $agentonly_callbacks ?>';
var agentcall_manual = '<?php echo $agentcall_manual ?>';
var manual_dial_preview = '<?php echo $manual_dial_preview ?>';
var manual_preview_dial = '<?php echo $manual_preview_dial ?>';
var starting_alt_phone_dialing = '<?php echo $alt_phone_dialing ?>';
var alt_phone_dialing = '<?php echo $alt_phone_dialing ?>';
var alt_number_dialing = '<?php echo $alt_number_dialing ?>';
var timer_alt_seconds = '<?php echo $timer_alt_seconds ?>';
var timer_alt_count=0;
var timer_alt_trigger=0;
var last_mdtype='';
var DefaulTAlTDiaL = '<?php echo $DefaulTAlTDiaL ?>';
var wrapup_seconds = '<?php echo $wrapup_seconds ?>';
var wrapup_message = '<?php echo $wrapup_message ?>';
var wrapup_counter = 0;
var wrapup_waiting = 0;
var use_internal_dnc = '<?php echo $use_internal_dnc ?>';
var use_campaign_dnc = '<?php echo $use_campaign_dnc ?>';
var three_way_call_cid = '<?php echo $three_way_call_cid ?>';
var outbound_cid = '<?php echo $outbound_cid ?>';
var threeway_cid = '';
var cid_choice = '';
var prefix_choice = '';
var agent_dialed_number='';
var agent_dialed_type='';
var allcalls_delay = '<?php echo $allcalls_delay ?>';
var omit_phone_code = '<?php echo $omit_phone_code ?>';
var no_delete_sessions = '<?php echo $no_delete_sessions ?>';
var webform_session = '<?php echo $webform_sessionname ?>';
var local_consult_xfers = '<?php echo $local_consult_xfers ?>';
var vicidial_agent_disable = '<?php echo $vicidial_agent_disable ?>';
var CBentry_time = '';
var CBcallback_time = '';
var CBuser = '';
var CBcomments = '';
var volumecontrol_active = '<?php echo $volumecontrol_active ?>';
var PauseCode_HTML = '';
var manual_auto_hotkey = 0;
var dialed_number = '';
var dialed_label = '';
var source_id = '';
var DispO3waychannel = '';
var DispO3wayXtrAchannel = '';
var DispO3wayCalLserverip = '';
var DispO3wayCalLxfernumber = '';
var DispO3wayCalLcamptail = '';
var PausENotifYCounTer = 0;
var RedirecTxFEr = 0;
var phone_ip = '<?php echo $phone_ip ?>';
var enable_sipsak_messages = '<?php echo $enable_sipsak_messages ?>';
var allow_sipsak_messages = '<?php echo $allow_sipsak_messages ?>';
var HidEMonitoRSessionS = '<?php echo $HidEMonitoRSessionS ?>';
var LogouTKicKAlL = '<?php echo $LogouTKicKAlL ?>';
var flag_channels = '<?php echo $flag_channels ?>';
var flag_string = '<?php echo $flag_string ?>';
var vdc_header_date_format = '<?php echo $vdc_header_date_format ?>';
var vdc_customer_date_format = '<?php echo $vdc_customer_date_format ?>';
var vdc_header_phone_format = '<?php echo $vdc_header_phone_format ?>';
var disable_alter_custphone = '<?php echo $disable_alter_custphone ?>';
var manual_dial_filter = '<?php echo $manual_dial_filter ?>';
var CopY_tO_ClipboarD = '<?php echo $CopY_tO_ClipboarD ?>';
var inOUT = 'OUT';
var useIE = '<?php echo $useIE ?>';
var random = '<?php echo $random ?>';
var threeway_end = 0;
var agentphonelive = 0;
var conf_dialed = 0;
var leaving_threeway = 0;
var blind_transfer = 0;
var hangup_all_non_reserved = '<?php echo $hangup_all_non_reserved ?>';
var dial_method = '<?php echo $dial_method ?>';
var web_form_target = '<?php echo $web_form_target ?>';
var TEMP_VDIC_web_form_address = '';
var TEMP_VDIC_web_form_address_two = '';
var APIPausE_ID = '99999';
var APIDiaL_ID = '99999';
var CheckDEADcall = 0;
var CheckDEADcallON = 0;
var CheckDEADcallCOUNT = 0;
var currently_in_email = 0;
var VtigeRLogiNScripT = '<?php echo $vtiger_screen_login ?>';
var VtigeRurl = '<?php echo $vtiger_url ?>';
var VtigeREnableD = '<?php echo $enable_vtiger_integration ?>';
var alert_enabled = '<?php echo $VU_alert_enabled ?>';
var allow_alerts = '<?php echo $VU_allow_alerts ?>';
var shift_logout_flag = 0;
var api_logout_flag = 0;
var vtiger_callback_id = 0;
var agent_status_view = '<?php echo $agent_status_view ?>';
var agent_status_view_time = '<?php echo $agent_status_view_time ?>';
var agent_status_view_active = 0;
var xfer_select_agents_active = 0;
var even=0;
var VU_user_group = '<?php echo $VU_user_group ?>';
var quick_transfer_button = '<?php echo $quick_transfer_button ?>';
var quick_transfer_button_enabled = '<?php echo $quick_transfer_button_enabled ?>';
var quick_transfer_button_orig = '';
var quick_transfer_button_locked = '<?php echo $quick_transfer_button_locked ?>';
var prepopulate_transfer_preset = '<?php echo $prepopulate_transfer_preset ?>';
var prepopulate_transfer_preset_enabled = '<?php echo $prepopulate_transfer_preset_enabled ?>';
var view_calls_in_queue = '<?php echo $view_calls_in_queue ?>';
var view_calls_in_queue_launch = '<?php echo $view_calls_in_queue_launch ?>';
var view_calls_in_queue_active = '<?php echo $view_calls_in_queue_launch ?>';
var call_requeue_button = '<?php echo $call_requeue_button ?>';
var no_hopper_dialing = '<?php echo $no_hopper_dialing ?>';
var agent_dial_owner_only = '<?php echo $agent_dial_owner_only ?>';
var agent_display_dialable_leads = '<?php echo $agent_display_dialable_leads ?>';
var no_empty_session_warnings = '<?php echo $no_empty_session_warnings ?>';
var script_width = '<?php echo $SDwidth ?>';
var script_height = '<?php echo $SSheight ?>';
var enable_second_webform = '<?php echo $enable_second_webform ?>';
var no_delete_VDAC=0;
var manager_ingroups_set=0;
var external_igb_set_name='';
var recording_filename='';
var recording_id='';
var delayed_script_load='';
var script_recording_delay='';
var VDRP_stage='PAUSED';
var VDRP_stage_seconds=0;
var VU_custom_one = '<?php echo $VU_custom_one ?>';
var VU_custom_two = '<?php echo $VU_custom_two ?>';
var VU_custom_three = '<?php echo $VU_custom_three ?>';
var VU_custom_four = '<?php echo $VU_custom_four ?>';
var VU_custom_five = '<?php echo $VU_custom_five ?>';
var crm_popup_login = '<?php echo $crm_popup_login ?>';
var crm_login_address = '<?php echo $crm_login_address ?>';
var update_fields=0;
var update_fields_data='';
var campaign_timer_action = '<?php echo $timer_action ?>';
var campaign_timer_action_message = '<?php echo $timer_action_message ?>';
var campaign_timer_action_seconds = '<?php echo $timer_action_seconds ?>';
var campaign_timer_action_destination = '<?php echo $timer_action_destination ?>';
var timer_action='';
var timer_action_message='';
var timer_action_seconds='';
var timer_action_destination = '';
var is_webphone='<?php echo $is_webphone ?>';
var WebPhonEurl='<?php echo $WebPhonEurl ?>';
var pause_code_counter=1;
var agent_call_log_view='<?php echo $agent_call_log_view ?>';
var scheduled_callbacks_alert='<?php echo $scheduled_callbacks_alert ?>';
var scheduled_callbacks_count='<?php echo $scheduled_callbacks_count ?>';
var callback_days_limit='<?php echo $callback_days_limit ?>';
var tmp_vicidial_id='';
var agent_xfer_consultative='<?php echo $agent_xfer_consultative ?>';
var agent_xfer_dial_override='<?php echo $agent_xfer_dial_override ?>';
var agent_xfer_vm_transfer='<?php echo $agent_xfer_vm_transfer ?>';
var agent_xfer_blind_transfer='<?php echo $agent_xfer_blind_transfer ?>';
var agent_xfer_dial_with_customer='<?php echo $agent_xfer_dial_with_customer ?>';
var agent_xfer_park_customer_dial='<?php echo $agent_xfer_park_customer_dial ?>';
var EAphone_code='';
var EAphone_number='';
var EAalt_phone_notes='';
var EAalt_phone_active='';
var EAalt_phone_count='';
var conf_check_attempts = '<?php echo $conf_check_attempts ?>';
var conf_check_attempts_cleanup = '<?php echo ($conf_check_attempts + 2) ?>';
var blind_monitor_warning='<?php echo $blind_monitor_warning ?>';
var blind_monitor_message='<?php echo $blind_monitor_message ?>';
var blind_monitor_filename='<?php echo $blind_monitor_filename ?>';
var blind_monitoring_now=0;
var blind_monitoring_now_trigger=0;
var no_blind_monitors=0;
var uniqueid_status_display='';
var uniqueid_status_prefix='';
var custom_call_id='';
var api_dtmf='';
var api_transferconf_function='';
var api_transferconf_group='';
var api_transferconf_number='';
var api_transferconf_consultative='';
var api_transferconf_override='';
var api_transferconf_group_alias='';
var api_transferconf_cid_number='';
var api_parkcustomer='';
var API_selected_xfergroup='';
var API_selected_callmenu='';
var custom_fields_enabled='<?php echo $custom_fields_enabled ?>';
var form_contents_loaded=0;
var email_enabled='<?php echo $email_enabled ?>';
var enable_xfer_presets='<?php echo $enable_xfer_presets ?>';
var hide_xfer_number_to_dial='<?php echo $hide_xfer_number_to_dial ?>';
var Presets_HTML='';
var did_pattern='';
var did_id='';
var did_extension='';
var did_description='';
var closecallid='';
var xfercallid='';
var custom_field_names='';
var custom_field_values='';
var custom_field_types='';
var customer_3way_hangup_logging='<?php echo $customer_3way_hangup_logging ?>';
var customer_3way_hangup_seconds='<?php echo $customer_3way_hangup_seconds ?>';
var customer_3way_hangup_action='<?php echo $customer_3way_hangup_action ?>';
var customer_3way_hangup_counter=0;
var customer_3way_hangup_counter_trigger=0;
var customer_3way_hangup_dispo_message='';
var ivr_park_call='<?php echo $ivr_park_call ?>';
var qm_phone='<?php echo $QM_PHONE ?>';
var APIManualDialQueue=0;
var APIManualDialQueue_last=0;
var api_manual_dial='<?php echo $api_manual_dial ?>';
var manual_dial_call_time_check='<?php echo $manual_dial_call_time_check ?>';
var CloserSelecting=0;
var TerritorySelecting=0;
var WaitingForNextStep=0;
var AllowManualQueueCalls='<?php echo $AllowManualQueueCalls ?>';
var AllowManualQueueCallsChoice='<?php echo $AllowManualQueueCallsChoice ?>';
var call_variables='';
var focus_blur_enabled='<?php echo $focus_blur_enabled ?>';
var CBlinkCONTENT='';
var my_callback_option='<?php echo $my_callback_option ?>';
var per_call_notes='<?php echo $per_call_notes ?>';
var agent_lead_search='<?php echo $agent_lead_search ?>';
var agent_lead_search_method='<?php echo $agent_lead_search_method ?>';
var qm_phone_environment='<?php echo $qm_phone_environment ?>';
var LastCallCID='';
var LastCallbackCount=0;
var LastCallbackViewed=0;
var auto_pause_precall='<?php echo $auto_pause_precall ?>';
var auto_pause_precall_code='<?php echo $auto_pause_precall_code ?>';
var auto_resume_precall='<?php echo $auto_resume_precall ?>';
var trigger_ready=0;
var hide_gender='<?php echo $hide_gender ?>';
var manual_dial_cid='<?php echo $manual_dial_cid ?>';
var post_phone_time_diff_alert_message='';
var custom_3way_button_transfer='<?php echo $custom_3way_button_transfer ?>';
var custom_3way_button_transfer_enabled='<?php echo $custom_3way_button_transfer_enabled ?>';
var custom_3way_button_transfer_park='<?php echo $custom_3way_button_transfer_park ?>';
var custom_3way_button_transfer_view='<?php echo $custom_3way_button_transfer_view ?>';
var custom_3way_button_transfer_contacts='<?php echo $custom_3way_button_transfer_contacts ?>';
var waiting_on_dispo=0;
var disable_dispo_screen='<?php echo $disable_dispo_screen ?>';
var disable_dispo_status='<?php echo $disable_dispo_status ?>';
var status_display_CALLID='<?php echo $status_display_CALLID ?>';
var status_display_LEADID='<?php echo $status_display_LEADID ?>';
var status_display_LISTID='<?php echo $status_display_LISTID ?>';
var qm_extension='<?php echo $qm_extension ?>';
var hide_dispo_list='<?php echo $hide_dispo_list ?>';
var external_transferconf_count=0;
var consult_custom_delay='<?php echo $consult_custom_delay ?>';
var consult_custom_wait=0;
var consult_custom_go=0;
var consult_custom_sent=0;
var in_group_dial='<?php echo $in_group_dial ?>';
var in_group_dial_select='<?php echo $in_group_dial_select ?>';
var in_group_dial_display='<?php echo $in_group_dial_display ?>';
var active_ingroup_dial='';
var nocall_dial_flag='DISABLED';
var pause_after_next_call='<?php echo $pause_after_next_call ?>';
var next_call_pause='<?php echo $pause_after_next_call ?>';
var deactivated_old_session='<?php echo $vlaLIaffected_rows ?>';
var owner_populate='<?php echo $owner_populate ?>';
var qc_enabled='<?php echo $qc_enabled ?>';
var inbound_lead_search=0;
var VU_agent_choose_ingroups_skip_count=0;
var mrglock_ig_select_ct='<?php echo $mrglock_ig_select_ct ?>';
var agent_select_territories_skip_count=0;
var last_recording_filename='';
var dead_max='<?php echo $dead_max ?>';
var dispo_max='<?php echo $dispo_max ?>';
var pause_max='<?php echo $pause_max ?>';
var dead_max_dispo='<?php echo $dead_max_dispo ?>';
var dispo_max_dispo='<?php echo $dispo_max_dispo ?>';
var dead_auto_dispo_count=0;
var dead_auto_dispo_finish=0;
var cid_lock=0;
var manual_dial_search_checkbox='<?php echo $manual_dial_search_checkbox ?>';
var hide_call_log_info='<?php echo $hide_call_log_info ?>';
var DiaLControl_auto_HTML = "<img src=\"../agc/images/vdc_LB_pause_OFF_jp.gif\" border=\"0\" alt=\" 一時停止\" /><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><img src=\"../agc/images/vdc_LB_resume_jp.gif\" border=\"0\" alt=\"再開\" /></a>";
var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><img src=\"../agc/images/vdc_LB_pause_jp.gif\" border=\"0\" alt=\" 一時停止\" /></a><img src=\"../agc/images/vdc_LB_resume_OFF_jp.gif\" border=\"0\" alt=\"再開\" />";
var DiaLControl_auto_HTML_OFF = "<img src=\"../agc/images/vdc_LB_pause_OFF_jp.gif\" border=\"0\" alt=\" 一時停止\" /><img src=\"../agc/images/vdc_LB_resume_OFF_jp.gif\" border=\"0\" alt=\"再開\" />";
var DiaLControl_manual_HTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','','0');\"><img src=\"../agc/images/vdc_LB_dialnextnumber_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" /></a>";
var image_loading = new Image();
image_loading.src="../agc/images/loading.gif";
var image_blank = new Image();
image_blank.src="../agc/images/blank.gif";
var image_livecall_OFF = new Image();
image_livecall_OFF.src="../agc/images/agc_live_call_OFF_jp.gif";
var image_livecall_ON = new Image();
image_livecall_ON.src="../agc/images/agc_live_call_ON_jp.gif";
var image_livecall_DEAD = new Image();
image_livecall_DEAD.src="../agc/images/agc_live_call_DEAD_jp.gif";
var image_LB_dialnextnumber = new Image();
image_LB_dialnextnumber.src="../agc/images/vdc_LB_dialnextnumber_jp.gif";
var image_LB_hangupcustomer = new Image();
image_LB_hangupcustomer.src="../agc/images/vdc_LB_hangupcustomer_jp.gif";
var image_LB_transferconf = new Image();
image_LB_transferconf.src="../agc/images/vdc_LB_transferconf_jp.gif";
var image_LB_grabparkedcall = new Image();
image_LB_grabparkedcall.src="../agc/images/vdc_LB_grabparkedcall_jp.gif";
var image_LB_parkcall = new Image();
image_LB_parkcall.src="../agc/images/vdc_LB_parkcall_jp.gif";
var image_LB_webform = new Image();
image_LB_webform.src="../agc/images/vdc_LB_webform_jp.gif";
var image_LB_stoprecording = new Image();
image_LB_stoprecording.src="../agc/images/vdc_LB_stoprecording_jp.gif";
var image_LB_startrecording = new Image();
image_LB_startrecording.src="../agc/images/vdc_LB_startrecording_jp.gif";
var image_LB_pause = new Image();
image_LB_pause.src="../agc/images/vdc_LB_pause_jp.gif";
var image_LB_resume = new Image();
image_LB_resume.src="../agc/images/vdc_LB_resume_jp.gif";
var image_LB_senddtmf = new Image();
image_LB_senddtmf.src="../agc/images/vdc_LB_senddtmf_jp.gif";
var image_LB_dialnextnumber_OFF = new Image();
image_LB_dialnextnumber_OFF.src="../agc/images/vdc_LB_dialnextnumber_OFF_jp.gif";
var image_LB_hangupcustomer_OFF = new Image();
image_LB_hangupcustomer_OFF.src="../agc/images/vdc_LB_hangupcustomer_OFF_jp.gif";
var image_LB_transferconf_OFF = new Image();
image_LB_transferconf_OFF.src="../agc/images/vdc_LB_transferconf_OFF_jp.gif";
var image_LB_grabparkedcall_OFF = new Image();
image_LB_grabparkedcall_OFF.src="../agc/images/vdc_LB_grabparkedcall_OFF_jp.gif";
var image_LB_parkcall_OFF = new Image();
image_LB_parkcall_OFF.src="../agc/images/vdc_LB_parkcall_OFF_jp.gif";
var image_LB_webform_OFF = new Image();
image_LB_webform_OFF.src="../agc/images/vdc_LB_webform_OFF_jp.gif";
var image_LB_stoprecording_OFF = new Image();
image_LB_stoprecording_OFF.src="../agc/images/vdc_LB_stoprecording_OFF_jp.gif";
var image_LB_startrecording_OFF = new Image();
image_LB_startrecording_OFF.src="../agc/images/vdc_LB_startrecording_OFF_jp.gif";
var image_LB_pause_OFF = new Image();
image_LB_pause_OFF.src="../agc/images/vdc_LB_pause_OFF_jp.gif";
var image_LB_resume_OFF = new Image();
image_LB_resume_OFF.src="../agc/images/vdc_LB_resume_OFF_jp.gif";
var image_LB_senddtmf_OFF = new Image();
image_LB_senddtmf_OFF.src="../agc/images/vdc_LB_senddtmf_OFF_jp.gif";
var image_LB_ivrgrabparkedcall = new Image();
image_LB_ivrgrabparkedcall.src="../agc/images/vdc_LB_grabivrparkcall_jp.gif";
var image_LB_ivrparkcall = new Image();
image_LB_ivrparkcall.src="../agc/images/vdc_LB_ivrparkcall_jp.gif";
<?php
if ($window_validation > 0)
{
echo "var win_valid_name = '$win_valid_name';\n";
echo "var val_win_name = window.name;\n";
echo "if (win_valid_name != val_win_name)\n";
echo "\t{\n";
echo "\tvar invalid_opener=1;\n";
echo "\t}\n";
echo "else\n";
echo "\t{\n";
echo "\tvar invalid_opener=0;\n";
echo "\t}\n";
}
else
{
echo "\tvar invalid_opener=0;\n";
}
?>
window.name='vicidial_window';
// ################################################################################
// Send Hangup command for Live call connected to phone now to Manager
function livehangup_send_hangup(taskvar)
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
var queryCID = "HLagcW" + epoch_sec + user_abb;
var hangupvalue = taskvar;
livehangup_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=Hangup&format=text&channel=" + hangupvalue + "&queryCID=" + queryCID + "&log_campaign=" + campaign + "&qm_extension=" + qm_extension;
xmlhttp.open('POST', 'manager_send.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(livehangup_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
Nactiveext = null;
Nactiveext = xmlhttp.responseText;
alert_box(xmlhttp.responseText);
}
}
delete xmlhttp;
}
}
// ################################################################################
// Send volume control command for meetme participant
function volume_control(taskdirection,taskvolchannel,taskagentmute)
{
if (taskagentmute=='AgenT')
{
taskvolchannel = agentchannel;
}
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
var queryCID = "VCagcW" + epoch_sec + user_abb;
var volchanvalue = taskvolchannel;
livevolume_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=VolumeControl&format=text&channel=" + volchanvalue + "&stage=" + taskdirection + "&exten=" + session_id + "&ext_context=" + ext_context + "&queryCID=" + queryCID;
xmlhttp.open('POST', 'manager_send.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(livevolume_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
Nactiveext = null;
Nactiveext = xmlhttp.responseText;
// alert(xmlhttp.responseText);
}
}
delete xmlhttp;
}
if (taskagentmute=='AgenT')
{
if (taskdirection=='MUTING')
{
document.getElementById("AgentMuteSpan").innerHTML = "<a href=\"#CHAN-" + agentchannel + "\" onclick=\"volume_control('UNMUTE','" + agentchannel + "','AgenT');return false;\"><img src=\"../agc/images/vdc_volume_UNMUTE_jp.gif\" border=\"0\" /></a>";
}
else
{
document.getElementById("AgentMuteSpan").innerHTML = "<a href=\"#CHAN-" + agentchannel + "\" onclick=\"volume_control('MUTING','" + agentchannel + "','AgenT');return false;\"><img src=\"../agc/images/vdc_volume_MUTE_jp.gif\" border=\"0\" /></a>";
}
}
}
// ################################################################################
// Send alert control command for agent
function alert_control(taskalert)
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
alert_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=AlertControl&format=text&stage=" + taskalert;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(alert_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
Nactiveext = null;
Nactiveext = xmlhttp.responseText;
// alert(xmlhttp.responseText);
}
}
delete xmlhttp;
}
if (taskalert=='ON')
{
alert_enabled = 'ON';
document.getElementById("AgentAlertSpan").innerHTML = "<a href=\"#\" onclick=\"alert_control('OFF');return false;\">アラートがオンになっている</a>";
}
else
{
alert_enabled = 'OFF';
document.getElementById("AgentAlertSpan").innerHTML = "<a href=\"#\" onclick=\"alert_control('ON');return false;\">アラートはオフです</a>";
}
}
// ################################################################################
// custom button transfer 3way call
function custom_button_transfer()
{
ShoWTransferMain('ON');
if (custom_3way_button_transfer_contacts > 0)
{
generate_contacts_search();
}
else
{
if (custom_3way_button_transfer_view > 0)
{
generate_presets_pulldown();
}
else
{
if ( (custom_3way_button_transfer == 'PRESET_1') || (custom_3way_button_transfer == 'PARK_PRESET_1') )
{document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber; document.vicidial_form.xfername.value='D1';}
if ( (custom_3way_button_transfer == 'PRESET_2') || (custom_3way_button_transfer == 'PARK_PRESET_2') )
{document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber; document.vicidial_form.xfername.value='D2';}
if ( (custom_3way_button_transfer == 'PRESET_3') || (custom_3way_button_transfer == 'PARK_PRESET_3') )
{document.vicidial_form.xfernumber.value = CalL_XC_c_NuMber; document.vicidial_form.xfername.value='D3';}
if ( (custom_3way_button_transfer == 'PRESET_4') || (custom_3way_button_transfer == 'PARK_PRESET_4') )
{document.vicidial_form.xfernumber.value = CalL_XC_d_NuMber; document.vicidial_form.xfername.value='D4';}
if ( (custom_3way_button_transfer == 'PRESET_5') || (custom_3way_button_transfer == 'PARK_PRESET_5') )
{document.vicidial_form.xfernumber.value = CalL_XC_e_NuMber; document.vicidial_form.xfername.value='D5';}
if ( (custom_3way_button_transfer == 'FIELD_address3') || (custom_3way_button_transfer == 'PARK_FIELD_address3') )
{document.vicidial_form.xfernumber.value = document.vicidial_form.address3.value;}
if ( (custom_3way_button_transfer == 'FIELD_province') || (custom_3way_button_transfer == 'PARK_FIELD_province') )
{document.vicidial_form.xfernumber.value = document.vicidial_form.province.value;}
if ( (custom_3way_button_transfer == 'FIELD_security_phrase') || (custom_3way_button_transfer == 'PARK_FIELD_security_phrase') )
{document.vicidial_form.xfernumber.value = document.vicidial_form.security_phrase.value;}
if ( (custom_3way_button_transfer == 'FIELD_vendor_lead_code') || (custom_3way_button_transfer == 'PARK_FIELD_vendor_lead_code') )
{document.vicidial_form.xfernumber.value = document.vicidial_form.vendor_lead_code.value;}
if ( (custom_3way_button_transfer == 'FIELD_email') || (custom_3way_button_transfer == 'PARK_FIELD_email') )
{document.vicidial_form.xfernumber.value = document.vicidial_form.email.value;}
if ( (custom_3way_button_transfer == 'FIELD_owner') || (custom_3way_button_transfer == 'PARK_FIELD_owner') )
{document.vicidial_form.xfernumber.value = document.vicidial_form.owner.value;}
var temp_xfernumber = document.vicidial_form.xfernumber.value;
if (temp_xfernumber.length < 3)
{
alert_box("Number to Dial invalid: " + temp_xfernumber);
ShoWTransferMain('OFF','YES');
}
else
{
if (custom_3way_button_transfer_park > 0)
{
xfer_park_dial();
}
else
{
SendManualDial('YES');
}
}
}
}
}
// ################################################################################
// park customer and place 3way call
function xfer_park_dial()
{
conf_dialed=1;
mainxfer_send_redirect('ParK',lastcustchannel,lastcustserverip);
SendManualDial('YES');
}
// ################################################################################
// place 3way and customer into other conference and fake-hangup the lines
function leave_3way_call(tempvarattempt)
{
threeway_end=0;
leaving_threeway=1;
if (customerparked > 0)
{
mainxfer_send_redirect('FROMParK',lastcustchannel,lastcustserverip);
}
mainxfer_send_redirect('3WAY','','',tempvarattempt);
// if (threeway_end == '0')
// {
// document.vicidial_form.xferchannel.value = '';
// xfercall_send_hangup();
//
// document.vicidial_form.callchannel.value = '';
// document.vicidial_form.callserverip.value = '';
// dialedcall_send_hangup();
// }
if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
}
// ################################################################################
// filter manual dialstring and pass オンto originate call
function SendManualDial(taskFromConf)
{
conf_dialed=1;
var sending_group_alias = 0;
// 顧客とダイアルする button
if (taskFromConf == 'YES')
{
xfer_in_call=1;
agent_dialed_number='1';
agent_dialed_type='XFER_3WAY';
document.getElementById("DialWithCustomer").innerHTML ="<img src=\"../agc/images/vdc_XB_dialwithcustomer_OFF_jp.gif\" border=\"0\" alt=\"顧客とダイアルする\" style=\"vertical-align:middle\" /></a>";
document.getElementById("ParkCustomerDial").innerHTML ="<img src=\"../agc/images/vdc_XB_parkcustomerdial_OFF_jp.gif\" border=\"0\" alt=\"顧客ダイアルを保留する\" style=\"vertical-align:middle\" /></a>";
var manual_number = document.vicidial_form.xfernumber.value;
var manual_number_hidden = document.vicidial_form.xfernumhidden.value;
if ( (manual_number.length < 1) && (manual_number_hidden.length > 0) )
{manual_number=manual_number_hidden;}
var manual_string = manual_number.toString();
var dial_conf_exten = session_id;
threeway_cid = '';
if (three_way_call_cid == 'CAMPAIGN')
{threeway_cid = campaign_cid;}
if (three_way_call_cid == 'AGENT_PHONE')
{
cid_lock=1;
threeway_cid = outbound_cid;
}
if (three_way_call_cid == 'CUSTOMER')
{
cid_lock=1;
threeway_cid = document.vicidial_form.phone_number.value;
}
if (three_way_call_cid == 'CUSTOM_CID')
{threeway_cid = document.vicidial_form.security_phrase.value;}
if (three_way_call_cid == 'AGENT_CHOOSE')
{
cid_lock=1;
threeway_cid = cid_choice;
if (active_group_alias.length > 1)
{var sending_group_alias = 1;}
}
}
else
{
var manual_number = document.vicidial_form.xfernumber.value;
var manual_string = manual_number.toString();
var threeway_cid='1';
if (manual_dial_cid == 'AGENT_PHONE')
{
cid_lock=1;
threeway_cid = outbound_cid;
}
}
var regXFvars = new RegExp("XFER","g");
if (manual_string.match(regXFvars))
{
var donothing=1;
}
else
{
if (document.vicidial_form.xferoverride.checked==false)
{
if (three_way_dial_prefix == 'X') {var temp_dial_prefix = '';}
else {var temp_dial_prefix = three_way_dial_prefix;}
if (omit_phone_code == 'Y') {var temp_phone_code = '';}
else {var temp_phone_code = document.vicidial_form.phone_code.value;}
if (manual_string.length > 7)
{manual_string = temp_dial_prefix + "" + temp_phone_code + "" + manual_string;}
}
else
{agent_dialed_type='XFER_OVERRIDE';}
// due to a bug in Asterisk, these call variables do not actually work
call_variables = '__vendor_lead_code=' + document.vicidial_form.vendor_lead_code.value + ',__lead_id=' + document.vicidial_form.lead_id.value;
}
var sending_preset_name = document.vicidial_form.xfername.value;
if (taskFromConf == 'YES')
{
// give extra time for custom fields to commit before consultative transfers
if ( (document.vicidial_form.consultativexfer.checked==true) && (custom_fields_enabled > 0) && (consult_custom_delay > 0) )
{
if (consult_custom_wait >= consult_custom_delay)
{
consult_custom_go = 1;
consult_custom_wait = 0;
}
else
{
CustomerData_update();
consult_custom_wait++;
consult_custom_sent++;
}
}
else
{
consult_custom_go = 1;
consult_custom_wait = 0;
}
if (consult_custom_go > 0)
{
basic_originate_call(manual_string,'NO','YES',dial_conf_exten,'NO',taskFromConf,threeway_cid,sending_group_alias,'',sending_preset_name,call_variables);
}
}
else
{basic_originate_call(manual_string,'NO','NO','','','',threeway_cid,sending_group_alias,sending_preset_name,call_variables);}
MD_ring_secondS=0;
}
// ################################################################################
// Send Originate command to manager to place a phone call
function basic_originate_call(tasknum,taskprefix,taskreverse,taskdialvalue,tasknowait,taskconfxfer,taskcid,taskusegroupalias,taskalert,taskpresetname,taskvariables)
{
if (taskalert == '1')
{
var TAqueryCID = tasknum;
tasknum = '83047777777777';
taskdialvalue = '7' + taskdialvalue;
var alertquery = 'alertCID=1';
}
else
{var alertquery = 'alertCID=0';}
var usegroupalias=0;
var consultativexfer_checked = 0;
if (document.vicidial_form.consultativexfer.checked==true)
{consultativexfer_checked = 1;}
var regCXFvars = new RegExp("CXFER","g");
var tasknum_string = tasknum.toString();
if ( (tasknum_string.match(regCXFvars)) || (consultativexfer_checked > 0) )
{
if (tasknum_string.match(regCXFvars))
{
var Ctasknum = tasknum_string.replace(regCXFvars, '');
if (Ctasknum.length < 2)
{Ctasknum = '90009';}
var agentdirect = '';
}
else
{
Ctasknum = '90009';
var agentdirect = tasknum_string;
}
var XfeRSelecT = document.getElementById("XfeRGrouP");
var XfeR_GrouP = XfeRSelecT.value;
if (API_selected_xfergroup.length > 1)
{var XfeR_GrouP = API_selected_xfergroup;}
tasknum = Ctasknum + "*" + XfeR_GrouP + '*CXFER*' + document.vicidial_form.lead_id.value + '**' + dialed_number + '*' + user + '*' + agentdirect + '*' + VD_live_call_secondS + '*';
if (consult_custom_sent < 1)
{CustomerData_update();}
}
var regAXFvars = new RegExp("AXFER","g");
if (tasknum_string.match(regAXFvars))
{
var Ctasknum = tasknum_string.replace(regAXFvars, '');
if (Ctasknum.length < 2)
{Ctasknum = '83009';}
var closerxfercamptail = '_L';
if (closerxfercamptail.length < 3)
{closerxfercamptail = 'IVR';}
tasknum = Ctasknum + '*' + document.vicidial_form.phone_number.value + '*' + document.vicidial_form.lead_id.value + '*' + campaign + '*' + closerxfercamptail + '*' + user + '**' + VD_live_call_secondS + '*';
if (consult_custom_sent < 1)
{CustomerData_update();}
}
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
if (taskprefix == 'NO') {var call_prefix = '';}
else {var call_prefix = agc_dial_prefix;}
if (prefix_choice.length > 0)
{var call_prefix = prefix_choice;}
if (taskreverse == 'YES')
{
if (taskdialvalue.length < 2)
{var dialnum = dialplan_number;}
else
{var dialnum = taskdialvalue;}
var call_prefix = '';
var originatevalue = "Local/" + tasknum + "@" + ext_context;
}
else
{
var dialnum = tasknum;
if ( (protocol == 'EXTERNAL') || (protocol == 'Local') )
{
var protodial = 'Local';
var extendial = extension;
// var extendial = extension + "@" + ext_context;
}
else
{
var protodial = protocol;
var extendial = extension;
}
var originatevalue = protodial + "/" + extendial;
}
var leadCID = document.vicidial_form.lead_id.value;
var epochCID = epoch_sec;
if (leadCID.length < 1)
{leadCID = user_abb;}
leadCID = set_length(leadCID,'10','left');
epochCID = set_length(epochCID,'6','right');
if (taskconfxfer == 'YES')
{var queryCID = "DC" + epochCID + 'W' + leadCID + 'W';}
else
{var queryCID = "DV" + epochCID + 'W' + leadCID + 'W';}
// if (taskconfxfer == 'YES')
// {var queryCID = "DCagcW" + epoch_sec + user_abb;}
// else
// {var queryCID = "DVagcW" + epoch_sec + user_abb;}
if (taskalert == '1')
{
queryCID = TAqueryCID;
}
if (cid_choice.length > 3)
{
var call_cid = cid_choice;
usegroupalias=1;
}
else
{
if (taskcid.length > 3)
{var call_cid = taskcid;}
else
{var call_cid = campaign_cid;}
}
VMCoriginate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=Originate&format=text&channel=" + originatevalue + "&queryCID=" + queryCID + "&exten=" + call_prefix + "" + dialnum + "&ext_context=" + ext_context + "&ext_priority=1&outbound_cid=" + call_cid + "&usegroupalias="+ usegroupalias + "&preset_name=" + taskpresetname + "&campaign=" + campaign + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&lead_id=" + document.vicidial_form.lead_id.value + "&stage=" + CheckDEADcallON + "&" + alertquery + "&cid_lock=" + cid_lock + "&call_variables=" + taskvariables;
xmlhttp.open('POST', 'manager_send.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(VMCoriginate_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(VMCoriginate_query);
// alert(xmlhttp.responseText);
var regBOerr = new RegExp("ERROR","g");
var BOresponse = xmlhttp.responseText;
if (BOresponse.match(regBOerr))
{
alert_box(BOresponse);
}
if ((taskdialvalue.length > 0) && (tasknowait != 'YES'))
{
XDnextCID = queryCID;
MD_channel_look=1;
XDcheck = 'YES';
// document.getElementById("HangupXferLine").innerHTML ="<a href=\"#\" onclick=\"xfercall_send_hangup();return false;\"><img src=\"../agc/images/vdc_XB_hangupxferline_jp.gif\" border=\"0\" alt=\"Xferラインを停止させる\" /></a>";
}
}
}
delete xmlhttp;
active_group_alias='';
cid_choice='';
prefix_choice='';
agent_dialed_number='';
agent_dialed_type='';
CalL_ScripT_id='';
call_variables='';
}
}
// ################################################################################
// zero-pad numbers or chop them to get to the desired length
function set_length(SLnumber,SLlength_goal,SLdirection)
{
var SLnumber = SLnumber + '';
var begin_point=0;
var number_length = SLnumber.length;
if (number_length > SLlength_goal)
{
if (SLdirection == 'right')
{
begin_point = (number_length - SLlength_goal);
SLnumber = SLnumber.substr(begin_point,SLlength_goal);
}
else
{
SLnumber = SLnumber.substr(0,SLlength_goal);
}
}
// alert(SLnumber + '|' + SLlength_goal + '|' + begin_point + '|' + SLdirection + '|' + SLnumber.length + '|' + number_length);
var result = SLnumber + '';
while(result.length < SLlength_goal)
{
result = "0" + result;
}
return result;
}
// ################################################################################
// filter conf_dtmf send string and pass オンto originate call
function SendConfDTMF(taskconfdtmf)
{
var dtmf_number = document.vicidial_form.conf_dtmf.value;
var dtmf_string = dtmf_number.toString();
var conf_dtmf_room = taskconfdtmf;
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
var queryCID = dtmf_string;
VMCoriginate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=SysCIDdtmfOriginate&format=text&channel=" + dtmf_send_extension + "&queryCID=" + queryCID + "&exten=" + dtmf_silent_prefix + '' + conf_dtmf_room + "&ext_context=" + ext_context + "&ext_priority=1";
xmlhttp.open('POST', 'manager_send.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(VMCoriginate_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
}
}
delete xmlhttp;
}
document.vicidial_form.conf_dtmf.value = '';
}
// ################################################################################
// Check to see if there are any channels live in the agent's conference meetme room
function check_for_conf_calls(taskconfnum,taskforce)
{
if (typeof(xmlhttprequestcheckconf) == "undefined") {
//alert (xmlhttprequestcheckconf == xmlhttpSendConf);
xmlhttprequestcheckconf_wait = 0;
custchannellive--;
if ( (agentcallsstatus == '1') || (callholdstatus == '1') )
{
campagentstatct++;
if (campagentstatct > campagentstatctmax)
{
campagentstatct=0;
var campagentstdisp = 'YES';
}
else
{
var campagentstdisp = 'NO';
}
}
else
{
var campagentstdisp = 'NO';
}
xmlhttprequestcheckconf=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttprequestcheckconf = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttprequestcheckconf = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttprequestcheckconf = false;
}
}
@end @*/
//alert ("1");
if (!xmlhttprequestcheckconf && typeof XMLHttpRequest!='undefined')
{
xmlhttprequestcheckconf = new XMLHttpRequest();
}
if (xmlhttprequestcheckconf)
{
checkconf_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&client=vdc&conf_exten=" + taskconfnum + "&auto_dial_level=" + auto_dial_level + "&campagentstdisp=" + campagentstdisp;
xmlhttprequestcheckconf.open('POST', 'conf_exten_check.php');
xmlhttprequestcheckconf.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttprequestcheckconf.send(checkconf_query);
xmlhttprequestcheckconf.onreadystatechange = function()
{
if (xmlhttprequestcheckconf && xmlhttprequestcheckconf.readyState == 4 && xmlhttprequestcheckconf.status == 200)
{
var check_conf = null;
var LMAforce = taskforce;
check_conf = xmlhttprequestcheckconf.responseText;
// alert(checkconf_query);
// alert(xmlhttprequestcheckconf.responseText);
var check_ALL_array=check_conf.split("\n");
var check_time_array=check_ALL_array[0].split("|");
var Time_array = check_time_array[1].split("UnixTime: ");
UnixTime = Time_array[1];
UnixTime = parseInt(UnixTime);
UnixTimeMS = (UnixTime * 1000);
t.setTime(UnixTimeMS);
if ( (callholdstatus == '1') || (agentcallsstatus == '1') || (vicidial_agent_disable != 'NOT_ACTIVE') )
{
var Alogin_array = check_time_array[2].split("Logged-in: ");
var AGLogiN = Alogin_array[1];
var CamPCalLs_array = check_time_array[3].split("CampCalls: ");
var CamPCalLs = CamPCalLs_array[1];
var DiaLCalLs_array = check_time_array[5].split("DiaLCalls: ");
var DiaLCalLs = DiaLCalLs_array[1];
if (AGLogiN != 'N')
{
document.getElementById("AgentStatusStatus").innerHTML = AGLogiN;
}
if (CamPCalLs != 'N')
{
document.getElementById("AgentStatusCalls").innerHTML = CamPCalLs;
}
if (DiaLCalLs != 'N')
{
document.getElementById("AgentStatusDiaLs").innerHTML = DiaLCalLs;
}
if ( (AGLogiN == 'DEAD_VLA') && ( (vicidial_agent_disable == 'LIVE_AGENT') || (vicidial_agent_disable == 'ALL') ) )
{
showDiv('AgenTDisablEBoX');
refresh_interval = 7300000;
}
if ( (AGLogiN == 'DEAD_EXTERNAL') && ( (vicidial_agent_disable == 'EXTERNAL') || (vicidial_agent_disable == 'ALL') ) )
{
showDiv('AgenTDisablEBoX');
refresh_interval = 7300000;
}
if ( (AGLogiN == 'TIME_SYNC') && (vicidial_agent_disable == 'ALL') )
{
showDiv('SysteMDisablEBoX');
}
if (AGLogiN == 'SHIFT_LOGOUT')
{
shift_logout_flag=1;
}
if (AGLogiN == 'API_LOGOUT')
{
api_logout_flag=1;
if ( (MD_channel_look < 1) && (VD_live_customer_call < 1) && (alt_dial_status_display < 1) )
{LogouT('API');}
}
}
var VLAStatuS_array = check_time_array[4].split("Status: ");
var VLAStatuS = VLAStatuS_array[1];
if ( (VLAStatuS == 'PAUSED') && (AutoDialWaiting == 1) )
{
if (PausENotifYCounTer > 10)
{
alert_box('Your session has been paused');
AutoDial_ReSume_PauSe('VDADpause');
PausENotifYCounTer=0;
}
else {PausENotifYCounTer++;}
}
else {PausENotifYCounTer=0;}
var APIHanguP_array = check_time_array[6].split("APIHanguP: ");
var APIHanguP = APIHanguP_array[1];
var APIStatuS_array = check_time_array[7].split("APIStatuS: ");
var APIStatuS = APIStatuS_array[1];
var APIPausE_array = check_time_array[8].split("APIPausE: ");
var APIPausE = APIPausE_array[1];
var APIDiaL_array = check_time_array[9].split("APIDiaL: ");
var APIDiaL = APIDiaL_array[1];
var APIManualDialQueue_array = check_time_array[24].split("APIManualDialQueue: ");
APIManualDialQueue = APIManualDialQueue_array[1];
var CheckDEADcall_array = check_time_array[10].split("DEADcall: ");
var CheckDEADcall = CheckDEADcall_array[1];
var InGroupChange_array = check_time_array[11].split("InGroupChange: ");
var InGroupChange = InGroupChange_array[1];
var InGroupChangeBlend = check_time_array[12];
var InGroupChangeユーザ= check_time_array[13];
var InGroupChangeName = check_time_array[14];
var APIFields_array = check_time_array[15].split("APIFields: ");
update_fields = APIFields_array[1];
var APIFieldsData_array = check_time_array[16].split("APIFieldsData: ");
update_fields_data = APIFieldsData_array[1];
var APITimerAction_array = check_time_array[17].split("APITimerAction: ");
api_timer_action = APITimerAction_array[1];
var APITimerMessage_array = check_time_array[18].split("APITimerMessage: ");
api_timer_action_message = APITimerMessage_array[1];
var APITimerSeconds_array = check_time_array[19].split("APITimerSeconds: ");
api_timer_action_seconds = APITimerSeconds_array[1];
var APITimerDestination_array = check_time_array[23].split("APITimerDestination: ");
api_timer_action_destination = APITimerDestination_array[1];
var APIRecording_array = check_time_array[25].split("APIRecording: ");
var api_recording = APIRecording_array[1];
var APIPauseCode_array = check_time_array[26].split("APIPaUseCodE: ");
var api_pause_code = APIPauseCode_array[1];
var APIdtmf_array = check_time_array[20].split("APIdtmf: ");
api_dtmf = APIdtmf_array[1];
var APItransfercond_array = check_time_array[21].split("APItransferconf: ");
var api_transferconf_values_array = APItransfercond_array[1].split("---");
api_transferconf_function = api_transferconf_values_array[0];
api_transferconf_group = api_transferconf_values_array[1];
api_transferconf_number = api_transferconf_values_array[2];
api_transferconf_consultative = api_transferconf_values_array[3];
api_transferconf_override = api_transferconf_values_array[4];
api_transferconf_group_alias = api_transferconf_values_array[5];
api_transferconf_cid_number = api_transferconf_values_array[6];
var APIpark_array = check_time_array[22].split("APIpark: ");
api_parkcustomer = APIpark_array[1];
if (api_pause_code.length > 0)
{
if (VDRP_stage == 'PAUSED')
{
PauseCodeSelect_submit(api_pause_code);
}
}
var regAPIrec = new RegExp("START","g");
if (api_recording.match(regAPIrec))
{
var APIrec_append = api_recording;
if (APIrec_append.length > 5)
{APIrec_append = APIrec_append.replace(regAPIrec, '');}
else
{APIrec_append='';}
conf_send_recording('MonitorConf', session_id,'','1', APIrec_append);
}
if (api_recording=='STOP')
{
conf_send_recording('StopMonitorConf', session_id, recording_filename,'1');
}
if (api_transferconf_function.length > 0)
{
if (api_transferconf_function == 'HANGUP_XFER')
{xfercall_send_hangup();}
if (api_transferconf_function == 'HANGUP_BOTH')
{bothcall_send_hangup();}
if (api_transferconf_function == 'LEAVE_VM')
{mainxfer_send_redirect('XfeRVMAIL',lastcustchannel,lastcustserverip);}
if (api_transferconf_function == 'LEAVE_3WAY_CALL')
{leave_3way_call('FIRST');}
if (api_transferconf_function == 'BLIND_TRANSFER')
{
document.vicidial_form.xfernumber.value = api_transferconf_number;
mainxfer_send_redirect('XfeRBLIND',lastcustchannel,lastcustserverip);
}
if (external_transferconf_count < 1)
{
if (api_transferconf_function == 'LOCAL_CLOSER')
{
API_selected_xfergroup = api_transferconf_group;
document.vicidial_form.xfernumber.value = api_transferconf_number;
mainxfer_send_redirect('XfeRLOCAL',lastcustchannel,lastcustserverip);
}
if (api_transferconf_function == 'DIAL_WITH_CUSTOMER')
{
if (api_transferconf_consultative=='YES')
{document.vicidial_form.consultativexfer.checked=true;}
if (api_transferconf_consultative=='NO')
{document.vicidial_form.consultativexfer.checked=false;}
if (api_transferconf_override=='YES')
{document.vicidial_form.xferoverride.checked=true;}
API_selected_xfergroup = api_transferconf_group;
document.vicidial_form.xfernumber.value = api_transferconf_number;
active_group_alias = api_transferconf_group_alias;
cid_choice = api_transferconf_cid_number;
SendManualDial('YES');
}
if (api_transferconf_function == 'PARK_CUSTOMER_DIAL')
{
if (api_transferconf_consultative=='YES')
{document.vicidial_form.consultativexfer.checked=true;}
if (api_transferconf_consultative=='NO')
{document.vicidial_form.consultativexfer.checked=false;}
if (api_transferconf_override=='YES')
{document.vicidial_form.xferoverride.checked=true;}
API_selected_xfergroup = api_transferconf_group;
document.vicidial_form.xfernumber.value = api_transferconf_number;
active_group_alias = api_transferconf_group_alias;
cid_choice = api_transferconf_cid_number;
xfer_park_dial();
}
external_transferconf_count=3;
}
Clear_API_Field('external_transferconf');
}
if (api_parkcustomer == 'PARK_CUSTOMER')
{mainxfer_send_redirect('ParK',lastcustchannel,lastcustserverip);}
if (api_parkcustomer == 'GRAB_CUSTOMER')
{mainxfer_send_redirect('FROMParK',lastcustchannel,lastcustserverip);}
if (api_parkcustomer == 'PARK_IVR_CUSTOMER')
{mainxfer_send_redirect('ParKivr',lastcustchannel,lastcustserverip);}
if (api_parkcustomer == 'GRAB_IVR_CUSTOMER')
{mainxfer_send_redirect('FROMParKivr',lastcustchannel,lastcustserverip);}
if (api_dtmf.length > 0)
{
var REGdtmfPOUND = new RegExp("P","g");
var REGdtmfSTAR = new RegExp("S","g");
var REGdtmfQUIET = new RegExp("Q","g");
api_dtmf = api_dtmf.replace(REGdtmfPOUND, '#');
api_dtmf = api_dtmf.replace(REGdtmfSTAR, '*');
api_dtmf = api_dtmf.replace(REGdtmfQUIET, ',');
document.vicidial_form.conf_dtmf.value = api_dtmf;
SendConfDTMF(session_id);
}
if (api_timer_action.length > 2)
{
timer_action = api_timer_action;
timer_action_message = api_timer_action_message;
timer_action_seconds = api_timer_action_seconds;
timer_action_destination = api_timer_action_destination;
// alert("TIMER_API:" + timer_action + '|' + timer_action_message + '|' + timer_action_seconds + '|' + timer_action_destination + '|');
}
if ( (APIHanguP==1) && ( (VD_live_customer_call==1) || (MD_channel_look==1) ) )
{
hideDiv('CustomerGoneBox');
WaitingForNextStep=0;
custchannellive=0;
dialedcall_send_hangup();
}
if ( (APIStatuS.length < 1000) && (APIStatuS.length > 0) && (AgentDispoing > 1) && (APIStatuS != '::::::::::') )
{
var regCBmatch = new RegExp('!',"g");
if (APIStatuS.match(regCBmatch))
{
var APIcbSTATUS_array = APIStatuS.split("!");
var APIcbSTATUS = APIcbSTATUS_array[0];
var APIcbDATETIME = APIcbSTATUS_array[1];
var APIcbTYPE = APIcbSTATUS_array[2];
var APIcbCOMMENTS = APIcbSTATUS_array[3];
var APIqmCScode = APIcbSTATUS_array[4];
if ( (APIcbDATETIME.length > 10) && (APIcbTYPE.length > 5) )
{
CallBackDatETimE = APIcbDATETIME;
CallBackrecipient = APIcbTYPE;
CallBackLeadStatus = APIcbSTATUS;
CallBackCommenTs = APIcbCOMMENTS;
hideDiv('CallBackSelectBox');
document.vicidial_form.DispoSelection.value = 'CBHOLD';
}
else
{document.vicidial_form.DispoSelection.value = APIcbSTATUS;}
if (APIqmCScode.length > 0)
{
DispoQMcsCODE = APIqmCScode;
}
// ZZZZZZZZZZZZZZZZZZZZZZZ API callback
// alert("CBdata: " + CallBackDatETimE + "|" + CallBackrecipient + "|" + CallBackLeadStatus + "|" + CallBackCommenTs + "|" + DispoQMcsCODE + "|");
DispoSelect_submit();
}
else
{
document.vicidial_form.DispoSelection.value = APIStatuS;
DispoSelect_submit();
}
}
if (APIPausE.length > 4)
{
var APIPausE_array = APIPausE.split("!");
if (APIPausE_ID == APIPausE_array[1])
{
// alert("PAUSE ALREADY RECEIVED");
}
else
{
APIPausE_ID = APIPausE_array[1];
if (APIPausE_array[0]=='PAUSE')
{
if (VD_live_customer_call==1)
{
// set to pause オンnext dispo
document.vicidial_form.DispoSelectStop.checked=true;
// alert("Setting dispo to PAUSE");
}
else
{
if (AutoDialReady==1)
{
if (auto_dial_level != '0')
{
AutoDialWaiting = 0;
AutoDial_ReSume_PauSe("VDADpause");
}
VICIDiaL_pause_calling = 1;
}
}
}
if ( (APIPausE_array[0]=='RESUME') && (AutoDialReady < 1) && (auto_dial_level > 0) )
{
AutoDialWaiting = 1;
AutoDial_ReSume_PauSe("VDADready");
}
}
}
if ( (APIDiaL.length > 9) && (AllowManualQueueCalls == '0') )
{
APIManualDialQueue++;
}
if (APIManualDialQueue != APIManualDialQueue_last)
{
APIManualDialQueue_last = APIManualDialQueue;
document.getElementById("ManualQueueNotice").innerHTML = "<b><font color=\"red\" size=\"3\">マニュアルの列: " + APIManualDialQueue + "</font></b><br />";
}
if ( (APIDiaL.length > 9) && (WaitingForNextStep == '0') && (AllowManualQueueCalls == '1') && (check_n > 2) )
{
var APIDiaL_array_detail = APIDiaL.split("!");
if (APIDiaL_ID == APIDiaL_array_detail[6])
{
// alert("DiaL ALREADY RECEIVED: " + APIDiaL_ID + "|" + APIDiaL_array_detail[5]);
}
else
{
if (APIDiaL_array_detail[0] == 'MANUALNEXT') // trigger 次の番号をダイアルする button
{
if (APIDiaL_array_detail[4] == 'YES') // focus オンvicidial agent screen
{window.focus(); alert_box("Placing call to next number");}
if (APIDiaL_array_detail[3] == 'YES')
{document.vicidial_form.LeadPreview.checked=true;}
ManualDialNext('','','','','','0');
}
else
{
APIDiaL_ID = APIDiaL_array_detail[6];
document.vicidial_form.MDDiaLCodE.value = APIDiaL_array_detail[1];
document.vicidial_form.phone_code.value = APIDiaL_array_detail[1];
document.vicidial_form.MDPhonENumbeR.value = APIDiaL_array_detail[0];
document.vicidial_form.vendor_lead_code.value = APIDiaL_array_detail[5];
prefix_choice = APIDiaL_array_detail[7];
active_group_alias = APIDiaL_array_detail[8];
cid_choice = APIDiaL_array_detail[9];
vtiger_callback_id = APIDiaL_array_detail[10];
document.vicidial_form.MDLeadID.value = APIDiaL_array_detail[11];
document.vicidial_form.MDType.value = APIDiaL_array_detail[12];
// alert(APIDiaL_array_detail[1] + "-----" + APIDiaL + "-----" + document.vicidial_form.MDDiaLCodE.value + "-----" + document.vicidial_form.phone_code.value);
if (APIDiaL_array_detail[2] == 'YES') // lookup lead in system
{document.vicidial_form.LeadLookuP.checked=true;}
else
{document.vicidial_form.LeadLookuP.checked=false;}
if (APIDiaL_array_detail[4] == 'YES') // focus オンvicidial agent screen
{window.focus(); alert_box("Placing call to:" + APIDiaL_array_detail[1] + " " + APIDiaL_array_detail[0]);}
if (APIDiaL_array_detail[3] == 'YES') // call preview
{NeWManuaLDiaLCalLSubmiT('PREVIEW');}
else
{NeWManuaLDiaLCalLSubmiT('NOW');}
}
}
}
if ( (in_lead_preview_state==1) || (alt_dial_status_display==1) )
{
if ( (in_lead_preview_state==1) && (APIDiaL == 'SKIP') )
{
ManualDialSkip();
}
if (APIDiaL == 'DIALONLY')
{
ManualDialOnly('MaiNPhonE');
}
if (APIDiaL == 'ALTDIAL')
{
ManualDialOnly('ALTPhonE');
}
if (APIDiaL == 'ADR3DIAL')
{
ManualDialOnly('AddresS3');
}
if ( (alt_dial_status_display==1) && (APIDiaL == 'FINISH') )
{
ManualDialAltDonE();
}
}
if ( (CheckDEADcall > 0) && (VD_live_customer_call==1) )
{
if (CheckDEADcallON < 1)
{
if( document.images )
{ document.images['livecall'].src = image_livecall_DEAD.src;}
CheckDEADcallON=1;
CheckDEADcallCOUNT++;
if ( (xfer_in_call > 0) && (customer_3way_hangup_logging=='ENABLED') )
{
customer_3way_hangup_counter_trigger=1;
customer_3way_hangup_counter=1;
}
}
}
if (InGroupChange > 0)
{
var external_blended = InGroupChangeBlend;
var external_igb_set_user = InGroupChangeUser;
external_igb_set_name = InGroupChangeName;
manager_ingroups_set=1;
if ( (external_blended == '1') && (dial_method != 'INBOUND_MAN') )
{VICIDiaL_closer_blended = '1';}
if (external_blended == '0')
{VICIDiaL_closer_blended = '0';}
}
var check_conf_array=check_ALL_array[1].split("|");
var live_conf_calls = check_conf_array[0];
var conf_chan_array = check_conf_array[1].split(" ~");
if ( (conf_channels_xtra_display == 1) || (conf_channels_xtra_display == 0) )
{
if (live_conf_calls > 0)
{
var temp_blind_monitors=0;
var loop_ct=0;
var display_ct=0;
var ARY_ct=0;
var LMAalter=0;
var LMAcontent_change=0;
var LMAcontent_match=0;
agentphonelive=0;
var conv_start=-1;
var live_conf_HTML = "<font face=\"Arial,Helvetica\"><b>あなたのセッションでライブコール:</b></font><br /><table width=\"<?php echo $CQwidth ?>px\"><tr bgcolor=\"<?php echo $SCRIPT_COLOR ?>\"><td><font class=\"log_title\">#</font></td><td><font class=\"log_title\">遠隔チャンネル</font></td><td><font class=\"log_title\">電話を切る</font></td><td><font class=\"log_title\">量</font></td></tr>";
if ( (LMAcount > live_conf_calls) || (LMAcount < live_conf_calls) || (LMAforce > 0))
{
LMAe[0]=''; LMAe[1]=''; LMAe[2]=''; LMAe[3]=''; LMAe[4]=''; LMAe[5]='';
LMAcount=0; LMAcontent_change++;
}
while (loop_ct < live_conf_calls)
{
loop_ct++;
loop_s = loop_ct.toString();
if (loop_s.match(/1$|3$|5$|7$|9$/))
{var row_color = '#DDDDFF';}
else
{var row_color = '#CCCCFF';}
var conv_ct = (loop_ct + conv_start);
var channelfieldA = conf_chan_array[conv_ct];
var regXFcred = new RegExp(flag_string,"g");
var regRNnolink = new RegExp('Local/5' + taskconfnum,"g")
if ( (channelfieldA.match(regXFcred)) && (flag_channels>0) )
{
var chan_name_color = 'log_text_red';
}
else
{
var chan_name_color = 'log_text';
}
if ( (HidEMonitoRSessionS==1) && (channelfieldA.match(/ASTblind/)) )
{
var hide_channel=1;
blind_monitoring_now++;
temp_blind_monitors++;
if (blind_monitoring_now==1)
{blind_monitoring_now_trigger=1;}
}
else
{
display_ct++;
if (channelfieldA.match(regRNnolink))
{
// do not show hangup or volume control links for recording channels
live_conf_HTML = live_conf_HTML + "<tr bgcolor=\"" + row_color + "\"><td><font class=\"log_text\">" + display_ct + "</font></td><td><font class=\"" + chan_name_color + "\">" + channelfieldA + "</font></td><td><font class=\"log_text\">記録</font></td><td></td></tr>";
}
else
{
if (volumecontrol_active!=1)
{
live_conf_HTML = live_conf_HTML + "<tr bgcolor=\"" + row_color + "\"><td><font class=\"log_text\">" + display_ct + "</font></td><td><font class=\"" + chan_name_color + "\">" + channelfieldA + "</font></td><td><font class=\"log_text\"><a href=\"#\" onclick=\"livehangup_send_hangup('" + channelfieldA + "');return false;\">電話を切る</a></font></td><td></td></tr>";
}
else
{
live_conf_HTML = live_conf_HTML + "<tr bgcolor=\"" + row_color + "\"><td><font class=\"log_text\">" + display_ct + "</font></td><td><font class=\"" + chan_name_color + "\">" + channelfieldA + "</font></td><td><font class=\"log_text\"><a href=\"#\" onclick=\"livehangup_send_hangup('" + channelfieldA + "');return false;\">電話を切る</a></font></td><td><a href=\"#\" onclick=\"volume_control('UP','" + channelfieldA + "','');return false;\"><img src=\"../agc/images/vdc_volume_up.gif\" border=\"0\" /></a> &nbsp; <a href=\"#\" onclick=\"volume_control('DOWN','" + channelfieldA + "','');return false;\"><img src=\"../agc/images/vdc_volume_down.gif\" border=\"0\" /></a> &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"volume_control('MUTING','" + channelfieldA + "','');return false;\"><img src=\"../agc/images/vdc_volume_MUTE_jp.gif\" border=\"0\" /></a> &nbsp; <a href=\"#\" onclick=\"volume_control('UNMUTE','" + channelfieldA + "','');return false;\"><img src=\"../agc/images/vdc_volume_UNMUTE_jp.gif\" border=\"0\" /></a></td></tr>";
}
}
}
// var debugspan = document.getElementById("debugbottomspan").innerHTML;
if (channelfieldA == lastcustchannel) {custchannellive++;}
else
{
if(customerparked == 1)
{custchannellive++;}
// allow for no customer hungup errors if call from another server
if(server_ip == lastcustserverip)
{var nothing='';}
else
{custchannellive++;}
}
if (volumecontrol_active > 0)
{
if ( (protocol != 'EXTERNAL') && (protocol != 'Local') )
{
var regAGNTchan = new RegExp(protocol + '/' + extension,"g");
if ( (channelfieldA.match(regAGNTchan)) && (agentchannel != channelfieldA) )
{
agentchannel = channelfieldA;
document.getElementById("AgentMuteSpan").innerHTML = "<a href=\"#CHAN-" + agentchannel + "\" onclick=\"volume_control('MUTING','" + agentchannel + "','AgenT');return false;\"><img src=\"../agc/images/vdc_volume_MUTE_jp.gif\" border=\"0\" /></a>";
}
}
else
{
if (agentchannel.length < 3)
{
agentchannel = channelfieldA;
document.getElementById("AgentMuteSpan").innerHTML = "<a href=\"#CHAN-" + agentchannel + "\" onclick=\"volume_control('MUTING','" + agentchannel + "','AgenT');return false;\"><img src=\"../agc/images/vdc_volume_MUTE_jp.gif\" border=\"0\" /></a>";
}
}
// document.getElementById("agentchannelSPAN").innerHTML = agentchannel;
}
// document.getElementById("debugbottomspan").innerHTML = debugspan + '<br />' + channelfieldA + '|' + lastcustchannel + '|' + custchannellive + '|' + LMAcontent_change + '|' + LMAalter;
if (!LMAe[ARY_ct])
{LMAe[ARY_ct] = channelfieldA; LMAcontent_change++; LMAalter++;}
else
{
if (LMAe[ARY_ct].length < 1)
{LMAe[ARY_ct] = channelfieldA; LMAcontent_change++; LMAalter++;}
else
{
if (LMAe[ARY_ct] == channelfieldA) {LMAcontent_match++;}
else {LMAcontent_change++; LMAe[ARY_ct] = channelfieldA;}
}
}
if (LMAalter > 0) {LMAcount++;}
if (agentchannel == channelfieldA) {agentphonelive++;}
ARY_ct++;
}
// var debug_LMA = LMAcontent_match+"|"+LMAcontent_change+"|"+LMAcount+"|"+live_conf_calls+"|"+LMAe[0]+LMAe[1]+LMAe[2]+LMAe[3]+LMAe[4]+LMAe[5];
// document.getElementById("confdebug").innerHTML = debug_LMA + "<br />";
if (agentphonelive < 1) {agentchannel='';}
live_conf_HTML = live_conf_HTML + "</table>";
if (LMAcontent_change > 0)
{
if (conf_channels_xtra_display == 1)
{document.getElementById("outboundcallsspan").innerHTML = live_conf_HTML;}
}
nochannelinsession=0;
if (temp_blind_monitors < 1)
{
no_blind_monitors++;
if (no_blind_monitors > 2)
{blind_monitoring_now=0;}
}
}
else
{
LMAe[0]=''; LMAe[1]=''; LMAe[2]=''; LMAe[3]=''; LMAe[4]=''; LMAe[5]='';
LMAcount=0;
if (conf_channels_xtra_display == 1)
{
if (document.getElementById("outboundcallsspan").innerHTML.length > 2)
{
document.getElementById("outboundcallsspan").innerHTML = '';
}
}
custchannellive = -99;
nochannelinsession++;
no_blind_monitors++;
if (no_blind_monitors > 2)
{blind_monitoring_now=0;}
}
}
delete xmlhttprequestcheckconf;
xmlhttprequestcheckconf = undefined;
}
else if (xmlhttprequestcheckconf && xmlhttprequestcheckconf.readyState == 4 && xmlhttprequestcheckconf.status != 200)
{
// Cleanup after AJAX Request returns error.
// alert("Status: " + xmlhttprequestcheckconf.status);
delete xmlhttprequestcheckconf;
xmlhttprequestcheckconf = undefined;
}
}
}
}
else
{
if (xmlhttprequestcheckconf)
{
xmlhttprequestcheckconf_wait++;
if (xmlhttprequestcheckconf_wait >= conf_check_attempts)
{
// Abort AJAX Request, due to timeout.
// The handler must take care of cleanup.
// alert("xmlhttprequestcheckconf: Abort (Wait > 3 sec)");
xmlhttprequestcheckconf.abort();
}
}
if (xmlhttprequestcheckconf_wait >= conf_check_attempts_cleanup)
{
// In case the handler function fails to do cleanup, cleanup manually.
xmlhttprequestcheckconf_wait = 0;
delete xmlhttprequestcheckconf;
xmlhttprequestcheckconf = undefined;
}
else
{
xmlhttprequestcheckconf = undefined;
}
}
}
// ################################################################################
// Send MonitorConf/StopMonitorConf command for recording of conferences
function conf_send_recording(taskconfrectype,taskconfrec,taskconffile,taskfromapi,taskapiappend)
{
if (inOUT == 'OUT')
{
tmp_vicidial_id = document.vicidial_form.uniqueid.value;
}
else
{
tmp_vicidial_id = 'IN';
}
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
if (taskconfrectype == 'MonitorConf')
{
var REGrecCLEANvlc = new RegExp(" ","g");
var recVendorLeadCode = document.vicidial_form.vendor_lead_code.value;
recVendorLeadCode = recVendorLeadCode.replace(REGrecCLEANvlc, '');
var recLeadID = document.vicidial_form.lead_id.value;
// var campaign_recording = '<?php echo $campaign_recording ?>';
// var campaign_rec_filename = '<?php echo $campaign_rec_filename ?>';
// CAMPAIGN CUSTPHONE FULLDATE TINYDATE EPOCH エージェント VENDORLEADCODE LEADID
var REGrecCAMPAIGN = new RegExp("CAMPAIGN","g");
var REGrecINGROUP = new RegExp("INGROUP","g");
var REGrecCUSTPHONE = new RegExp("CUSTPHONE","g");
var REGrecFULLDATE = new RegExp("FULLDATE","g");
var REGrecTINYDATE = new RegExp("TINYDATE","g");
var REGrecEPOCH = new RegExp("EPOCH","g");
var REGrecAGENT = new RegExp("AGENT","g");
var REGrecVENDORLEADCODE = new RegExp("VENDORLEADCODE","g");
var REGrecLEADID = new RegExp("LEADID","g");
var REGrecCALLID = new RegExp("CALLID","g");
filename = LIVE_campaign_rec_filename + '' + taskapiappend;
filename = filename.replace(REGrecCAMPAIGN, campaign);
filename = filename.replace(REGrecINGROUP, VDCL_group_id);
filename = filename.replace(REGrecCUSTPHONE, lead_dial_number);
filename = filename.replace(REGrecFULLDATE, filedate);
filename = filename.replace(REGrecTINYDATE, tinydate);
filename = filename.replace(REGrecEPOCH, epoch_sec);
filename = filename.replace(REGrecAGENT, user);
filename = filename.replace(REGrecVENDORLEADCODE, recVendorLeadCode);
filename = filename.replace(REGrecLEADID, recLeadID);
filename = filename.replace(REGrecCALLID, LasTCID);
// filename = filedate + "_" + user_abb;
var query_recording_exten = recording_exten;
var channelrec = "Local/" + conf_silent_prefix + '' + taskconfrec + "@" + ext_context;
var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('StopMonitorConf','" + taskconfrec + "','" + filename + "');return false;\"><img src=\"../agc/images/vdc_LB_stoprecording_jp.gif\" border=\"0\" alt=\"記録を停止する\" /></a>";
if (LIVE_campaign_recording == 'ALLFORCE')
{
document.getElementById("RecorDControl").innerHTML = "<img src=\"../agc/images/vdc_LB_startrecording_OFF_jp.gif\" border=\"0\" alt=\"記録を開始する\" />";
}
else
{
document.getElementById("RecorDControl").innerHTML = conf_rec_start_html;
}
}
if (taskconfrectype == 'StopMonitorConf')
{
filename = taskconffile;
var query_recording_exten = session_id;
var channelrec = "Local/" + conf_silent_prefix + '' + taskconfrec + "@" + ext_context;
var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('MonitorConf','" + taskconfrec + "','','','');return false;\"><img src=\"../agc/images/vdc_LB_startrecording_jp.gif\" border=\"0\" alt=\"記録を開始する\" /></a>";
if (LIVE_campaign_recording == 'ALLFORCE')
{
document.getElementById("RecorDControl").innerHTML = "<img src=\"../agc/images/vdc_LB_startrecording_OFF_jp.gif\" border=\"0\" alt=\"記録を開始する\" />";
}
else
{
document.getElementById("RecorDControl").innerHTML = conf_rec_start_html;
}
}
confmonitor_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=" + taskconfrectype + "&format=text&channel=" + channelrec + "&filename=" + filename + "&exten=" + query_recording_exten + "&ext_context=" + ext_context + "&lead_id=" + document.vicidial_form.lead_id.value + "&ext_priority=1&FROMvdc=YES&uniqueid=" + tmp_vicidial_id + "&FROMapi=" + taskfromapi;
xmlhttp.open('POST', 'manager_send.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(confmonitor_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var RClookResponse = null;
// document.getElementById("busycallsdebug").innerHTML = confmonitor_query;
// alert(xmlhttp.responseText);
RClookResponse = xmlhttp.responseText;
var RClookResponse_array=RClookResponse.split("\n");
var RClookFILE = RClookResponse_array[1];
var RClookID = RClookResponse_array[2];
var RClookFILE_array = RClookFILE.split("Filename: ");
var RClookID_array = RClookID.split("RecorDing_ID: ");
if (RClookID_array.length > 0)
{
recording_filename = RClookFILE_array[1];
recording_id = RClookID_array[1];
if (delayed_script_load == 'YES')
{
RefresHScript();
delayed_script_load='NO';
}
var RecDispNamE = RClookFILE_array[1];
last_recording_filename = RClookFILE_array[1];
if (RecDispNamE.length > 25)
{
RecDispNamE = RecDispNamE.substr(0,22);
RecDispNamE = RecDispNamE + '...';
}
document.getElementById("RecorDingFilename").innerHTML = RecDispNamE;
document.getElementById("RecorDID").innerHTML = RClookID_array[1];
}
}
}
delete xmlhttp;
}
}
// ################################################################################
// Send Redirect command for live call to マネージャーsends phone name where call is going to
// Covers the following types: XFER, VMAIL, ENTRY, CONF, PARK, FROMPARK, XfeRLOCAL, XfeRINTERNAL, XfeRBLIND, VfeRVMAIL
function mainxfer_send_redirect(taskvar,taskxferconf,taskserverip,taskdebugnote,taskdispowindow,tasklockedquick)
{
var XfeRSelecT = document.getElementById("XfeRGrouP");
var XfeR_GrouP = XfeRSelecT.value;
var ADvalue = document.vicidial_form.xfernumber.value;
if ( ( (taskvar == 'XfeRLOCAL') || (taskvar == 'XfeRINTERNAL') ) && (XfeR_GrouP.match(/AGENTDIRECT/i)) && (ADvalue.length < 2) )
{
alert_box("あなたはAGENTDIRECTを使用しているときに転送するエージェントを選択しなければならない（必要があり）");
}
else
{
blind_transfer=1;
var consultativexfer_checked = 0;
if (document.vicidial_form.consultativexfer.checked==true)
{consultativexfer_checked = 1;}
if (taskvar == 'XfeRLOCAL')
{consultativexfer_checked = 0;}
if (taskxferconf=='EMAIL') // If it's an EMAIL you're transferring, it will work differently from a call, BIG TIME. So a new function was made.
{
var email_row_id=taskserverip; // Change variable name to what it actually is; too confusing otherwise
transfer_email(taskvar, document.vicidial_form.lead_id.value, document.vicidial_form.uniqueid.value, email_row_id);
}
else
{
// conf_dialed=1;
if (auto_dial_level == 0) {RedirecTxFEr = 1;}
var xmlhttpXF=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttpXF = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttpXF = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttpXF = false;
}
}
@end @*/
if (!xmlhttpXF && typeof XMLHttpRequest!='undefined')
{
xmlhttpXF = new XMLHttpRequest();
}
if (xmlhttpXF)
{
var redirectvalue = MDchannel;
var redirectserverip = lastcustserverip;
if (redirectvalue.length < 2)
{redirectvalue = lastcustchannel}
if ( (taskvar == 'XfeRBLIND') || (taskvar == 'XfeRVMAIL') )
{
if (tasklockedquick > 0)
{document.vicidial_form.xfernumber.value = quick_transfer_button_orig;}
var queryCID = "XBvdcW" + epoch_sec + user_abb;
var blindxferdialstring = document.vicidial_form.xfernumber.value;
var blindxferhiddendialstring = document.vicidial_form.xfernumhidden.value;
if ( (blindxferdialstring.length < 1) && (blindxferhiddendialstring.length > 0) )
{blindxferdialstring=blindxferhiddendialstring;}
var regXFvars = new RegExp("XFER","g");
if (blindxferdialstring.match(regXFvars))
{
var regAXFvars = new RegExp("AXFER","g");
if (blindxferdialstring.match(regAXFvars))
{
var Ctasknum = blindxferdialstring.replace(regAXFvars, '');
if (Ctasknum.length < 2)
{Ctasknum = '83009';}
var closerxfercamptail = '_L';
if (closerxfercamptail.length < 3)
{closerxfercamptail = 'IVR';}
blindxferdialstring = Ctasknum + '*' + document.vicidial_form.phone_number.value + '*' + document.vicidial_form.lead_id.value + '*' + campaign + '*' + closerxfercamptail + '*' + user + '**' + VD_live_call_secondS + '*';
}
}
else
{
if (document.vicidial_form.xferoverride.checked==false)
{
if (three_way_dial_prefix == 'X') {var temp_dial_prefix = '';}
else {var temp_dial_prefix = three_way_dial_prefix;}
if (omit_phone_code == 'Y') {var temp_phone_code = '';}
else {var temp_phone_code = document.vicidial_form.phone_code.value;}
if (blindxferdialstring.length > 7)
{blindxferdialstring = temp_dial_prefix + "" + temp_phone_code + "" + blindxferdialstring;}
}
}
if (API_selected_callmenu.length > 0)
{
var blindxferdialstring = 's';
var blindxfercontext = document.vicidial_form.xfernumber.value;
}
else
{var blindxfercontext = ext_context;}
no_delete_VDAC=0;
if (taskvar == 'XfeRVMAIL')
{
var blindxferdialstring = campaign_am_message_exten + '*' + campaign + '*' + document.vicidial_form.phone_code.value + '*' + document.vicidial_form.phone_number.value + '*' + document.vicidial_form.lead_id.value;
no_delete_VDAC=1;
}
if (blindxferdialstring.length<'1')
{
xferredirect_query='';
taskvar = 'NOTHING';
alert_box("Transfer number must have at least 1 digit:" + blindxferdialstring);
}
else
{
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectVD&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + blindxferdialstring + "&ext_context=" + blindxfercontext + "&ext_priority=1&auto_dial_level=" + auto_dial_level + "&campaign=" + campaign + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&lead_id=" + document.vicidial_form.lead_id.value + "&secondS=" + VD_live_call_secondS + "&session_id=" + session_id + "&nodeletevdac=" + no_delete_VDAC + "&preset_name=" + document.vicidial_form.xfername.value;
}
}
if (taskvar == 'XfeRINTERNAL')
{
var closerxferinternal = '';
taskvar = 'XfeRLOCAL';
}
else
{
var closerxferinternal = '9';
}
if (taskvar == 'XfeRLOCAL')
{
if (consult_custom_sent < 1)
{CustomerData_update();}
document.vicidial_form.xfername.value='';
var XfeRSelecT = document.getElementById("XfeRGrouP");
var XfeR_GrouP = XfeRSelecT.value;
if (API_selected_xfergroup.length > 1)
{var XfeR_GrouP = API_selected_xfergroup;}
if (tasklockedquick > 0)
{XfeR_GrouP = quick_transfer_button_orig;}
var queryCID = "XLvdcW" + epoch_sec + user_abb;
// "90009*$group**$lead_id**$phone_number*$user*$agent_only*";
var redirectdestination = closerxferinternal + '90009*' + XfeR_GrouP + '**' + document.vicidial_form.lead_id.value + '**' + dialed_number + '*' + user + '*' + document.vicidial_form.xfernumber.value + '*';
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectVD&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1&auto_dial_level=" + auto_dial_level + "&campaign=" + campaign + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&lead_id=" + document.vicidial_form.lead_id.value + "&secondS=" + VD_live_call_secondS + "&session_id=" + session_id;
}
if (taskvar == 'XfeR')
{
var queryCID = "LRvdcW" + epoch_sec + user_abb;
var redirectdestination = document.vicidial_form.extension_xfer.value;
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectName&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&extenName=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1" + "&session_id=" + session_id;
}
if (taskvar == 'VMAIL')
{
var queryCID = "LVvdcW" + epoch_sec + user_abb;
var redirectdestination = document.vicidial_form.extension_xfer.value;
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectNameVmail&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + voicemail_dump_exten + "&extenName=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1" + "&session_id=" + session_id;
}
if (taskvar == 'ENTRY')
{
var queryCID = "LEvdcW" + epoch_sec + user_abb;
var redirectdestination = document.vicidial_form.extension_xfer_entry.value;
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=Redirect&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1" + "&session_id=" + session_id;
}
if (taskvar == '3WAY')
{
xferredirect_query='';
var queryCID = "VXvdcW" + epoch_sec + user_abb;
var redirectdestination = "NEXTAVAILABLE";
var redirectXTRAvalue = XDchannel;
var redirecttype_test = document.vicidial_form.xfernumber.value;
var XfeRSelecT = document.getElementById("XfeRGrouP");
var XfeR_GrouP = XfeRSelecT.value;
if (API_selected_xfergroup.length > 1)
{var XfeR_GrouP = API_selected_xfergroup;}
var regRXFvars = new RegExp("CXFER","g");
if ( ( (redirecttype_test.match(regRXFvars)) || (consultativexfer_checked > 0) ) && (local_consult_xfers > 0) )
{var redirecttype = 'RedirectXtraCXNeW';}
else
{var redirecttype = 'RedirectXtraNeW';}
DispO3waychannel = redirectvalue;
DispO3wayXtrAchannel = redirectXTRAvalue;
DispO3wayCalLserverip = redirectserverip;
DispO3wayCalLxfernumber = document.vicidial_form.xfernumber.value;
DispO3wayCalLcamptail = '';
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=" + redirecttype + "&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1&extrachannel=" + redirectXTRAvalue + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_code=" + document.vicidial_form.phone_code.value + "&phone_number=" + document.vicidial_form.phone_number.value + "&filename=" + taskdebugnote + "&campaign=" + XfeR_GrouP + "&session_id=" + session_id + "&agentchannel=" + agentchannel + "&protocol=" + protocol + "&extension=" + extension + "&auto_dial_level=" + auto_dial_level;
if (taskdebugnote == 'FIRST')
{
document.getElementById("DispoSelectHAspan").innerHTML = "<a href=\"#\" onclick=\"DispoLeavE3wayAgaiN()\">Leave 3Way Call Again</a>";
}
}
if (taskvar == 'ParK')
{
if (CalLCID.length < 1)
{
CalLCID = MDnextCID;
}
blind_transfer=0;
var queryCID = "LPvdcW" + epoch_sec + user_abb;
var redirectdestination = taskxferconf;
var redirectdestserverip = taskserverip;
var parkedby = protocol + "/" + extension;
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectToPark&format=text&channel=" + redirectdestination + "&call_server_ip=" + redirectdestserverip + "&queryCID=" + queryCID + "&exten=" + park_on_extension + "&ext_context=" + ext_context + "&ext_priority=1&extenName=park&parkedby=" + parkedby + "&session_id=" + session_id + "&CalLCID=" + CalLCID + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&lead_id=" + document.vicidial_form.lead_id.value + "&campaign=" + campaign;
document.getElementById("ParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('FROMParK','" + redirectdestination + "','" + redirectdestserverip + "');return false;\"><img src=\"../agc/images/vdc_LB_grabparkedcall_jp.gif\" border=\"0\" alt=\"保留電話を取る\" /></a>";
if ( (ivr_park_call=='ENABLED') || (ivr_park_call=='ENABLED_PARK_ONLY') )
{
document.getElementById("ivrParkControl").innerHTML ="<img src=\"../agc/images/vdc_LB_grabivrparkcall_OFF_jp.gif\" border=\"0\" alt=\"Grab IVR Parked Call\" />";
}
customerparked=1;
customerparkedcounter=0;
}
if (taskvar == 'FROMParK')
{
blind_transfer=0;
var queryCID = "FPvdcW" + epoch_sec + user_abb;
var redirectdestination = taskxferconf;
var redirectdestserverip = taskserverip;
if( (server_ip == taskserverip) && (taskserverip.length > 6) )
{var dest_dialstring = session_id;}
else
{
if(taskserverip.length > 6)
{var dest_dialstring = server_ip_dialstring + "" + session_id;}
else
{var dest_dialstring = session_id;}
}
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectFromPark&format=text&channel=" + redirectdestination + "&call_server_ip=" + redirectdestserverip + "&queryCID=" + queryCID + "&exten=" + dest_dialstring + "&ext_context=" + ext_context + "&ext_priority=1" + "&session_id=" + session_id + "&CalLCID=" + CalLCID + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&lead_id=" + document.vicidial_form.lead_id.value + "&campaign=" + campaign;
document.getElementById("ParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParK','" + redirectdestination + "','" + redirectdestserverip + "');return false;\"><img src=\"../agc/images/vdc_LB_parkcall_jp.gif\" border=\"0\" alt=\"電話保留する\" /></a>";
if ( (ivr_park_call=='ENABLED') || (ivr_park_call=='ENABLED_PARK_ONLY') )
{
document.getElementById("ivrParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParKivr','" + redirectdestination + "','" + redirectdestserverip + "');return false;\"><img src=\"../agc/images/vdc_LB_ivrparkcall_jp.gif\" border=\"0\" alt=\"IVR 電話保留する\" /></a>";
}
customerparked=0;
customerparkedcounter=0;
}
if (taskvar == 'ParKivr')
{
if (CalLCID.length < 1)
{
CalLCID = MDnextCID;
}
blind_transfer=0;
var queryCID = "LPvdcW" + epoch_sec + user_abb;
var redirectdestination = taskxferconf;
var redirectdestserverip = taskserverip;
var parkedby = protocol + "/" + extension;
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectToParkIVR&format=text&channel=" + redirectdestination + "&call_server_ip=" + redirectdestserverip + "&queryCID=" + queryCID + "&exten=" + park_on_extension + "&ext_context=" + ext_context + "&ext_priority=1&extenName=park&parkedby=" + parkedby + "&session_id=" + session_id + "&CalLCID=" + CalLCID + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&lead_id=" + document.vicidial_form.lead_id.value + "&campaign=" + campaign;
document.getElementById("ParkControl").innerHTML ="<img src=\"../agc/images/vdc_LB_parkcall_OFF_jp.gif\" border=\"0\" alt=\"保留電話を取る\" />";
if (ivr_park_call=='ENABLED_PARK_ONLY')
{
document.getElementById("ivrParkControl").innerHTML ="<img src=\"../agc/images/vdc_LB_grabivrparkcall_OFF_jp.gif\" border=\"0\" alt=\"Grab IVR Parked Call\" />";
}
if (ivr_park_call=='ENABLED')
{
document.getElementById("ivrParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('FROMParKivr','" + redirectdestination + "','" + redirectdestserverip + "');return false;\"><img src=\"../agc/images/vdc_LB_grabivrparkcall_jp.gif\" border=\"0\" alt=\"Grab IVR Parked Call\" /></a>";
}
customerparked=1;
customerparkedcounter=0;
}
if (taskvar == 'FROMParKivr')
{
blind_transfer=0;
var queryCID = "FPvdcW" + epoch_sec + user_abb;
var redirectdestination = taskxferconf;
var redirectdestserverip = taskserverip;
if( (server_ip == taskserverip) && (taskserverip.length > 6) )
{var dest_dialstring = session_id;}
else
{
if(taskserverip.length > 6)
{var dest_dialstring = server_ip_dialstring + "" + session_id;}
else
{var dest_dialstring = session_id;}
}
xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectFromParkIVR&format=text&channel=" + redirectdestination + "&call_server_ip=" + redirectdestserverip + "&queryCID=" + queryCID + "&exten=" + dest_dialstring + "&ext_context=" + ext_context + "&ext_priority=1" + "&session_id=" + session_id + "&CalLCID=" + CalLCID + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&lead_id=" + document.vicidial_form.lead_id.value + "&campaign=" + campaign;
document.getElementById("ParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParK','" + redirectdestination + "','" + redirectdestserverip + "');return false;\"><img src=\"../agc/images/vdc_LB_parkcall_jp.gif\" border=\"0\" alt=\"電話保留する\" /></a>";
if ( (ivr_park_call=='ENABLED') || (ivr_park_call=='ENABLED_PARK_ONLY') )
{
document.getElementById("ivrParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParKivr','" + redirectdestination + "','" + redirectdestserverip + "');return false;\"><img src=\"../agc/images/vdc_LB_ivrparkcall_jp.gif\" border=\"0\" alt=\"IVR 電話保留する\" /></a>";
}
customerparked=0;
customerparkedcounter=0;
}
var XFRDop = '';
xmlhttpXF.open('POST', 'manager_send.php');
xmlhttpXF.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttpXF.send(xferredirect_query);
xmlhttpXF.onreadystatechange = function()
{
if (xmlhttpXF.readyState == 4 && xmlhttpXF.status == 200)
{
var XfeRRedirecToutput = null;
XfeRRedirecToutput = xmlhttpXF.responseText;
var XfeRRedirecToutput_array=XfeRRedirecToutput.split("|");
var XFRDop = XfeRRedirecToutput_array[0];
if (XFRDop == "NeWSessioN")
{
threeway_end=1;
document.getElementById("callchannel").innerHTML = '';
document.vicidial_form.callserverip.value = '';
dialedcall_send_hangup();
document.vicidial_form.xferchannel.value = '';
xfercall_send_hangup();
session_id = XfeRRedirecToutput_array[1];
document.getElementById("sessionIDspan").innerHTML = session_id;
// alert("session_id changed to: " + session_id);
}
// alert(xferredirect_query + "\n" + xmlhttpXF.responseText);
// document.getElementById("debugbottomspan").innerHTML = xferredirect_query + "\n" + xmlhttpXF.responseText;
}
}
delete xmlhttpXF;
}
// used to send second Redirect for manual dial calls
if ( (auto_dial_level == 0) && (taskvar != '3WAY') )
{
RedirecTxFEr = 1;
var xmlhttpXF2=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttpXF2 = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttpXF2 = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttpXF2 = false;
}
}
@end @*/
if (!xmlhttpXF2 && typeof XMLHttpRequest!='undefined')
{
xmlhttpXF2 = new XMLHttpRequest();
}
if (xmlhttpXF2)
{
xmlhttpXF2.open('POST', 'manager_send.php');
xmlhttpXF2.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttpXF2.send(xferredirect_query + "&stage=2NDXfeR");
xmlhttpXF2.onreadystatechange = function()
{
if (xmlhttpXF2.readyState == 4 && xmlhttpXF2.status == 200)
{
Nactiveext = null;
Nactiveext = xmlhttpXF2.responseText;
// alert(RedirecTxFEr + "|" + xmlhttpXF2.responseText);
}
}
delete xmlhttpXF2;
}
}
if ( (taskvar == 'XfeRLOCAL') || (taskvar == 'XfeRBLIND') || (taskvar == 'XfeRVMAIL') )
{
if (auto_dial_level == 0) {RedirecTxFEr = 1;}
document.getElementById("callchannel").innerHTML = '';
document.vicidial_form.callserverip.value = '';
if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
// alert(RedirecTxFEr + "|" + auto_dial_level);
dialedcall_send_hangup(taskdispowindow,'','',no_delete_VDAC);
}
} // END ELSE FOR EMAIL CHECK
}
}
// ################################################################################
// Transfer an email to an in-group for another rep.
// Currently this behaves as a blind transfer no matter which button you press, but saving the taskvar variable just in case
function transfer_email(EMAILtaskvar, EMAILlead_id, EMAILuniqueid, email_row_id) {
var xmlhttpXF=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttpXF = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttpXF = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttpXF = false;
}
}
@end @*/
if (!xmlhttpXF && typeof XMLHttpRequest!='undefined')
{
xmlhttpXF = new XMLHttpRequest();
}
if (xmlhttpXF)
{
var redirectvalue = MDchannel;
var redirectserverip = lastcustserverip;
var queryCID='';
var exten='';
var ext_context='';
var redirectXTRAvalue='';
var redirectdestination='';
var taskdebugnote='';
if (redirectvalue.length < 2)
{redirectvalue = lastcustchannel}
var XFRDop = '';
var XfeRSelecT = document.getElementById("XfeRGrouP");
var XfeR_GrouP = XfeRSelecT.value;
if (API_selected_xfergroup.length > 1)
{var XfeR_GrouP = API_selected_xfergroup;}
// + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context
xferemail_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=XFERemail&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1&extrachannel=" + redirectXTRAvalue + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_code=" + document.vicidial_form.phone_code.value + "&phone_number=" + document.vicidial_form.phone_number.value + "&filename=" + taskdebugnote + "&campaign=" + XfeR_GrouP + "&session_id=" + session_id + "&agentchannel=" + agentchannel + "&protocol=" + protocol + "&extension=" + extension + "&auto_dial_level=" + auto_dial_level + "&list_id=" + document.vicidial_form.list_id.value + "&email_row_id=" + email_row_id;
//alert(xferemail_query);
xmlhttpXF.open('POST', 'vdc_db_query.php');
xmlhttpXF.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttpXF.send(xferemail_query);
xmlhttpXF.onreadystatechange = function()
{
if (xmlhttpXF.readyState == 4 && xmlhttpXF.status == 200)
{
var XfeRRedirecToutput = null;
XfeRRedirecToutput = xmlhttpXF.responseText;
// alert(XfeRRedirecToutput);
var XfeRRedirecToutput_array=XfeRRedirecToutput.split("|");
var XFRDop = XfeRRedirecToutput_array[0];
if (XFRDop == 1)
{
threeway_end=1;
document.getElementById("callchannel").innerHTML = '';
document.vicidial_form.callserverip.value = '';
dialedcall_send_hangup(); // Put this in the transfer_email function
//* document.vicidial_form.xferchannel.value = '';
//* xfercall_send_hangup();
//* session_id = XfeRRedirecToutput_array[1];
//* document.getElementById("sessionIDspan").innerHTML = session_id;
// alert("session_id changed to: " + session_id);
}
else
{
//
}
// alert(xferredirect_query + "\n" + xmlhttpXF.responseText);
// document.getElementById("debugbottomspan").innerHTML = xferredirect_query + "\n" + xmlhttpXF.responseText;
}
}
delete xmlhttpXF;
}
}
// ################################################################################
// Finish the alternate dialing and move オンto disposition the call
function ManualDialAltDonE()
{
alt_phone_dialing=starting_alt_phone_dialing;
alt_dial_active = 0;
alt_dial_status_display = 0;
open_dispo_screen=1;
document.getElementById("MainStatuSSpan").innerHTML = "次の番号をダイアルする";
}
// ################################################################################
// Insert or update the vicidial_log entry for a customer call
function DialLog(taskMDstage,nodeletevdac)
{
var alt_num_status = 0;
if (taskMDstage == "start")
{
var MDlogEPOCH = 0;
var UID_test = document.vicidial_form.uniqueid.value;
if (UID_test.length < 4)
{
UID_test = epoch_sec + '.' + random;
document.vicidial_form.uniqueid.value = UID_test;
}
}
else
{
if (alt_phone_dialing == 1)
{
if (document.vicidial_form.DiaLAltPhonE.checked==true)
{
var status_display_content='';
if (status_display_LEADID > 0) {status_display_content = status_display_content + " Lead: " + document.vicidial_form.lead_id.value;}
if (status_display_LISTID > 0) {status_display_content = status_display_content + " List: " + document.vicidial_form.list_id.value;}
alt_num_status = 1;
reselect_alt_dial = 1;
alt_dial_active = 1;
alt_dial_status_display = 1;
if ( ( (alt_number_dialing == 'SELECTED_TIMER_ALT') || (alt_number_dialing == 'SELECTED_TIMER_ADDR3') ) && ( (last_mdtype != 'ALT') && (last_mdtype != 'ADDR3') ) )
{
timer_alt_count=timer_alt_seconds;
timer_alt_trigger=1;
}
var man_status = "代替電話番号をダイアルする: <a href=\"#\" onclick=\"ManualDialOnly('MaiNPhonE')\"><font class=\"preview_text\">主電話</font></a> or <a href=\"#\" onclick=\"ManualDialOnly('ALTPhonE')\"><font class=\"preview_text\">代替電話</font></a> or <a href=\"#\" onclick=\"ManualDialOnly('AddresS3')\"><font class=\"preview_text\">住所3</font></a> or <a href=\"#\" onclick=\"ManualDialAltDonE()\"><font class=\"preview_text_red\">見込み客を終える</font></a>" + status_display_content;
document.getElementById("MainStatuSSpan").innerHTML = man_status;
}
}
}
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
manDiaLlog_query = "format=text&server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLlogCaLL&stage=" + taskMDstage + "&uniqueid=" + document.vicidial_form.uniqueid.value +
"&user=" + user + "&pass=" + pass + "&campaign=" + campaign +
"&lead_id=" + document.vicidial_form.lead_id.value +
"&list_id=" + document.vicidial_form.list_id.value +
"&length_in_sec=0&phone_code=" + document.vicidial_form.phone_code.value +
"&phone_number=" + lead_dial_number +
"&exten=" + extension + "&channel=" + lastcustchannel + "&start_epoch=" + MDlogEPOCH + "&auto_dial_level=" + auto_dial_level + "&VDstop_rec_after_each_call=" + VDstop_rec_after_each_call + "&conf_silent_prefix=" + conf_silent_prefix + "&protocol=" + protocol + "&extension=" + extension + "&ext_context=" + ext_context + "&conf_exten=" + session_id + "&user_abb=" + user_abb + "&agent_log_id=" + agent_log_id + "&MDnextCID=" + LasTCID + "&inOUT=" + inOUT + "&alt_dial=" + dialed_label + "&DB=0" + "&agentchannel=" + agentchannel + "&conf_dialed=" + conf_dialed + "&leaving_threeway=" + leaving_threeway + "&hangup_all_non_reserved=" + hangup_all_non_reserved + "&blind_transfer=" + blind_transfer + "&dial_method" + dial_method + "&nodeletevdac=" + nodeletevdac + "&alt_num_status=" + alt_num_status + "&qm_extension=" + qm_extension + "&called_count=" + document.vicidial_form.called_count.value;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
// document.getElementById("busycallsdebug").innerHTML = "vdc_db_query.php?" + manDiaLlog_query;
xmlhttp.send(manDiaLlog_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var MDlogResponse = null;
// alert(xmlhttp.responseText);
MDlogResponse = xmlhttp.responseText;
var MDlogResponse_array=MDlogResponse.split("\n");
MDlogLINE = MDlogResponse_array[0];
if ( (MDlogLINE == "ログが入力されていません") && (VDstop_rec_after_each_call != 1) )
{
// alert("error: log not entered\n");
}
else
{
MDlogEPOCH = MDlogResponse_array[1];
// alert("VICIDIAL Call log entered:\n" + document.vicidial_form.uniqueid.value);
if ( (taskMDstage != "start") && (VDstop_rec_after_each_call == 1) )
{
var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('MonitorConf','" + session_id + "','','','');return false;\"><img src=\"../agc/images/vdc_LB_startrecording_jp.gif\" border=\"0\" alt=\"記録を開始する\" /></a>";
if ( (LIVE_campaign_recording == 'NEVER') || (LIVE_campaign_recording == 'ALLFORCE') )
{
document.getElementById("RecorDControl").innerHTML = "<img src=\"../agc/images/vdc_LB_startrecording_OFF_jp.gif\" border=\"0\" alt=\"記録を開始する\" />";
}
else
{document.getElementById("RecorDControl").innerHTML = conf_rec_start_html;}
MDlogRecorDings = MDlogResponse_array[3];
if (window.MDlogRecorDings)
{
var MDlogRecorDings_array=MDlogRecorDings.split("|");
// recording_filename = MDlogRecorDings_array[2];
// recording_id = MDlogRecorDings_array[3];
var RecDispNamE = MDlogRecorDings_array[2];
last_recording_filename = MDlogRecorDings_array[2];
if (RecDispNamE.length > 25)
{
RecDispNamE = RecDispNamE.substr(0,22);
RecDispNamE = RecDispNamE + '...';
}
document.getElementById("RecorDingFilename").innerHTML = RecDispNamE;
document.getElementById("RecorDID").innerHTML = MDlogRecorDings_array[3];
}
}
}
}
}
delete xmlhttp;
}
RedirecTxFEr=0;
conf_dialed=0;
}
// ################################################################################
// Request number of dialable leads left in this campaign
function DiaLableLeaDsCounT()
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
DLcount_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=DiaLableLeaDsCounT&campaign=" + campaign + "&format=text";
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(DLcount_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
var DLcounT = xmlhttp.responseText;
document.getElementById("dialableleadsspan").innerHTML ="ダイヤルできる見込み客:<br /> " + DLcounT;
}
}
delete xmlhttp;
}
}
// ################################################################################
// Request number of USERONLY callbacks for this agent
function CalLBacKsCounTCheck()
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
CBcount_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=CalLBacKCounT&campaign=" + campaign + "&format=text";
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(CBcount_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var CBpre = '';
var CBpost = '';
var Defer=0;
// alert(xmlhttp.responseText);
var CBcounTtotal = xmlhttp.responseText;
var CBcounTtotal_array=CBcounTtotal.split("|");
var CBcounT = CBcounTtotal_array[0];
if (scheduled_callbacks_count=='LIVE')
{CBcounT = CBcounTtotal_array[1];}
if (CBcounT == 0) {var CBprint = "NO";}
else
{
var CBprint = CBcounT;
if ( (LastCallbackCount < CBcounT) || (LastCallbackCount > CBcounT) )
{
LastCallbackCount = CBcounT;
LastCallbackViewed=0;
}
if ( (scheduled_callbacks_alert == 'RED_DEFER') || (scheduled_callbacks_alert == 'BLINK_DEFER') || (scheduled_callbacks_alert == 'BLINK_RED_DEFER') )
{Defer=1;}
if ( (LastCallbackViewed > 0) && (Defer > 0) )
{var do_nothing=1;}
else
{
if ( (scheduled_callbacks_alert == 'BLINK') || (scheduled_callbacks_alert == 'BLINK_DEFER') )
{
CBpre = '<span class="blink">';
CBpost = '</span>';
}
if ( (scheduled_callbacks_alert == 'RED') || (scheduled_callbacks_alert == 'RED_DEFER') )
{
CBpre = '<b><font color="red">';
CBpost = '</font></b>';
}
if ( (scheduled_callbacks_alert == 'BLINK_RED') || (scheduled_callbacks_alert == 'BLINK_RED_DEFER') )
{
CBpre = '<span class="blink"><b><font color="red">';
CBpost = '</font></b></span>';
}
}
}
CBlinkCONTENT ="<a href=\"#\" onclick=\"CalLBacKsLisTCheck();return false;\">" + CBpre + '' + CBprint + '' + " 有効なコールバック" + CBpost + "</a>";
// document.getElementById("debugbottomspan").innerHTML = "<PRE>CBlinkdebug " + CBlinkCONTENT + "</PRE>";
document.getElementById("CBstatusSpan").innerHTML = CBlinkCONTENT;
}
}
delete xmlhttp;
}
}
// ################################################################################
// Request list of USERONLY callbacks for this agent
function CalLBacKsLisTCheck()
{
var move_on=1;
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) || (in_lead_preview_state==1) )
{
if ( (auto_pause_precall == 'Y') && ( (agent_pause_codes_active=='Y') || (agent_pause_codes_active=='FORCE') ) && (AutoDialWaiting == 1) && (VD_live_customer_call!=1) && (alt_dial_active!=1) && (MD_channel_look!=1) && (in_lead_preview_state!=1) )
{
agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','','','1',auto_pause_precall_code);
}
else
{
move_on=0;
alert_box("自動ダイアルモードでの電話のかけ直しを確認するには一時停止しなければなりません。");
}
}
if (move_on == 1)
{
LastCallbackViewed=1;
showDiv('CallBacKsLisTBox');
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
var CBlist_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=CalLBacKLisT&campaign=" + campaign + "&format=text";
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(CBlist_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
var all_CBs = null;
all_CBs = xmlhttp.responseText;
var all_CBs_array=all_CBs.split("\n");
var CB_calls = all_CBs_array[0];
var loop_ct=0;
var conv_start=0;
var CB_HTML = "<table width=\"<?php echo $HCwidth ?>px\"><tr bgcolor=\"<?php echo $SCRIPT_COLOR ?>\"><td><font class=\"log_title\">#</font></td><td align=\"center\"><font class=\"log_title\"> 呼び戻す 日付\/時刻 </font></td><td align=\"center\"><font class=\"log_title\"> 番号 </font></td><td align=\"center\"><font class=\"log_title\"> 情報 </font></td><td align=\"center\"><font class=\"log_title\"> フルネーム </font></td><td align=\"center\"><font class=\"log_title\"> ステータス </font></td><td align=\"center\"><font class=\"log_title\"> キャンペーン </font></td><td align=\"center\"><font class=\"log_title\"> 最後 日付\/時刻に電話する </font></td><td align=\"center\"><font class=\"log_title\"> ダイアル</font></td><td align=\"center\"><font class=\"log_title\"> 代替の </font></td></tr>"
while (loop_ct < CB_calls)
{
loop_ct++;
loop_s = loop_ct.toString();
if (loop_s.match(/1$|3$|5$|7$|9$/))
{var row_color = '#DDDDFF';}
else
{var row_color = '#CCCCFF';}
var conv_ct = (loop_ct + conv_start);
var call_array = all_CBs_array[conv_ct].split(" ~");
var CB_name = call_array[0] + " " + call_array[1];
var CB_phone = call_array[2];
var CB_id = call_array[3];
var CB_lead_id = call_array[4];
var CB_campaign = call_array[5];
var CB_status = call_array[6];
var CB_lastcall_time = call_array[7];
var CB_callback_time = call_array[8];
var CB_comments = call_array[9];
var CB_dialable = call_array[10];
var CB_comments_ten = CB_comments;
if (CB_comments_ten.length > 10)
{
CB_comments_ten = CB_comments_ten.substr(0,10);
CB_comments_ten = CB_comments_ten + '...';
}
if (CB_dialable > 0)
{
CB_HTML = CB_HTML + "<tr bgcolor=\"" + row_color + "\"><td><font class=\"log_text\">" + loop_ct + "</font></td><td align=\"right\"><font class=\"log_text\">" + CB_callback_time + "</td><td align=\"right\"><font class=\"log_text\">" + CB_phone + "</td><td align=\"right\"><font class=\"log_text\">" + CB_comments_ten + " - <a href=\"#\" onclick=\"VieWLeaDInfO('" + CB_lead_id + "','" + CB_id + "');return false;\">INFO</a></font></td><td align=\"right\"><font class=\"log_text\">" + CB_name + "</font></td><td align=\"right\"><font class=\"log_text\">" + CB_status + "</font></td><td align=\"right\"><font class=\"log_text\">" + CB_campaign + "</font></td><td align=\"right\"><font class=\"log_text\">" + CB_lastcall_time + "&nbsp;</font></td><td align=\"right\"><font class=\"log_text\"><a href=\"#\" onclick=\"new_callback_call('" + CB_id + "','" + CB_lead_id + "','MAIN');return false;\">DIAL</a>&nbsp;</font></td><td align=\"right\"><font class=\"log_text\"><a href=\"#\" onclick=\"new_callback_call('" + CB_id + "','" + CB_lead_id + "','ALT');return false;\">ALT</a>&nbsp;</font></td></tr>";
}
else
{
CB_HTML = CB_HTML + "<tr bgcolor=\"" + row_color + "\"><td><font class=\"log_text\">" + loop_ct + "</font></td><td align=\"right\"><font class=\"log_text\">" + CB_callback_time + "</td><td align=\"right\"><font class=\"log_text\">" + CB_phone + "</td><td align=\"right\"><font class=\"log_text\">" + CB_comments_ten + " - INFO</font></td><td align=\"right\"><font class=\"log_text\">" + CB_name + "</font></td><td align=\"right\"><font class=\"log_text\">" + CB_status + "</font></td><td align=\"right\"><font class=\"log_text\">" + CB_campaign + "</font></td><td align=\"right\"><font class=\"log_text\">" + CB_lastcall_time + "&nbsp;</font></td><td align=\"right\" colspan=2><font class=\"log_text\">NON-DIALABLE&nbsp;</font></td></tr>";
}
}
CB_HTML = CB_HTML + "</table>";
document.getElementById("CallBacKsLisT").innerHTML = CB_HTML;
}
}
delete xmlhttp;
}
}
}
// ################################################################################
// closes callback list screen
function alert_box(temp_message)
{
document.getElementById("AlertBoxContent").innerHTML = temp_message;
showDiv('AlertBox');
document.alert_form.alert_button.focus();
}
// ################################################################################
// closes callback list screen
function CalLBacKsLisTClose()
{
if (auto_resume_precall == 'Y')
{
AutoDial_ReSume_PauSe("VDADready");
}
hideDiv('CallBacKsLisTBox');
CalLBacKsCounTCheck();
}
// ################################################################################
// closes call log display screen
function CalLLoGVieWClose()
{
if (auto_resume_precall == 'Y')
{
AutoDial_ReSume_PauSe("VDADready");
}
hideDiv('CalLLoGDisplaYBox');
}
// ################################################################################
// closes lead search screen
function LeaDSearcHVieWClose()
{
if ( (auto_resume_precall == 'Y') && (inbound_lead_search < 1) )
{
AutoDial_ReSume_PauSe("VDADready");
}
ShoWGenDerPulldown();
hideDiv('SearcHForMDisplaYBox');
}
// ################################################################################
// closes contacts search screen
function ContactSearcHVieWClose()
{
ShoWGenDerPulldown();
hideDiv('SearcHContactsDisplaYBox');
}
// ################################################################################
// Open up a callback customer record as manual dial preview mode
function new_callback_call(taskCBid,taskLEADid,taskCBalt)
{
if (waiting_on_dispo > 0)
{
alert_box("システム遅延です。再度試してください。<BR><font size=1>code:" + agent_log_id + " - " + waiting_on_dispo + "</font>");
}
else
{
// alt_phone_dialing=1;
LastCallbackViewed=1;
LastCallbackCount = (LastCallbackCount - 1);
auto_dial_level=0;
manual_dial_in_progress=1;
MainPanelToFront();
buildDiv('DiaLLeaDPrevieW');
if (alt_phone_dialing == 1)
{buildDiv('DiaLDiaLAltPhonE');}
document.vicidial_form.LeadPreview.checked=true;
// document.vicidial_form.DiaLAltPhonE.checked=true;
hideDiv('CallBacKsLisTBox');
ManualDialNext(taskCBid,taskLEADid,'','','','0','',taskCBalt);
}
}
// ################################################################################
// Finish Callback and go back to original screen
function manual_dial_finished()
{
alt_phone_dialing=starting_alt_phone_dialing;
auto_dial_level=starting_dial_level;
MainPanelToFront();
CalLBacKsCounTCheck();
manual_dial_in_progress=0;
}
// ################################################################################
// Open page to enter details for a new manual dial lead
function NeWManuaLDiaLCalL(TVfast,TVphone_code,TVphone_number,TVlead_id,TVtype)
{
var move_on=1;
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) || (in_lead_preview_state==1) )
{
if ((auto_pause_precall == 'Y') && ( (agent_pause_codes_active=='Y') || (agent_pause_codes_active=='FORCE') ) && (AutoDialWaiting == 1) && (VD_live_customer_call!=1) && (alt_dial_active!=1) && (MD_channel_look!=1) && (in_lead_preview_state!=1) )
{
agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','','','1',auto_pause_precall_code);
}
else
{
move_on=0;
alert_box("自動ダイアルモードで新たな見込み客にマニュアルダイアルするには一時停止しなければなりません。");
}
}
if (move_on == 1)
{
if (TVfast=='FAST')
{
NeWManuaLDiaLCalLSubmiTfast();
}
else
{
if (TVfast=='CALLLOG')
{
hideDiv('CalLLoGDisplaYBox');
hideDiv('SearcHForMDisplaYBox');
hideDiv('SearcHResultSDisplaYBox');
hideDiv('LeaDInfOBox');
document.vicidial_form.MDDiaLCodE.value = TVphone_code;
document.vicidial_form.MDPhonENumbeR.value = TVphone_number;
document.vicidial_form.MDPhonENumbeRHiddeN.value = TVphone_number;
document.vicidial_form.MDLeadID.value = TVlead_id;
document.vicidial_form.MDType.value = TVtype;
if (disable_alter_custphone == 'HIDE')
{document.vicidial_form.MDPhonENumbeR.value = 'XXXXXXXXXX';}
}
if (TVfast=='LEADSEARCH')
{
hideDiv('SearcHForMDisplaYBox');
hideDiv('SearcHResultSDisplaYBox');
hideDiv('LeaDInfOBox');
document.vicidial_form.MDDiaLCodE.value = TVphone_code;
document.vicidial_form.MDPhonENumbeR.value = TVphone_number;
document.vicidial_form.MDLeadID.value = TVlead_id;
document.vicidial_form.MDType.value = TVtype;
}
if (agent_allow_group_alias == 'Y')
{
document.getElementById("ManuaLDiaLGrouPSelecteD").innerHTML = "<font size=\"2\" face=\"Arial,Helvetica\">グループエイリアス: " + active_group_alias + "</font>";
document.getElementById("ManuaLDiaLGrouP").innerHTML = "<a href=\"#\" onclick=\"GroupAliasSelectContent_create('0');\"><font size=\"1\" face=\"Arial,Helvetica\">グループエイリアスを選ぶためにここをクリックしてください。</font></a>";
}
if (in_group_dial_display > 0)
{
document.getElementById("ManuaLDiaLInGrouPSelecteD").innerHTML = "<font size=\"2\" face=\"Arial,Helvetica\">グループ内をダイヤル: " + active_ingroup_dial + "</font>";
document.getElementById("ManuaLDiaLInGrouP").innerHTML = "<a href=\"#\" onclick=\"ManuaLDiaLInGrouPSelectContent_create('0');\"><font size=\"1\" face=\"Arial,Helvetica\">·グループダイヤルを選択するには、ここをクリック</font></a>";
}
if ( (in_group_dial == 'BOTH') || (in_group_dial == 'NO_DIAL') )
{
nocall_dial_flag = 'DISABLED';
document.getElementById("NoDiaLSelecteD").innerHTML = "<font size=\"2\" face=\"Arial,Helvetica\">No-Call Dial: " + nocall_dial_flag + " &nbsp; &nbsp; </font><a href=\"#\" onclick=\"NoDiaLSwitcH('');\"><font size=\"1\" face=\"Arial,Helvetica\">アクティブにするには、ここをクリック</font></a>";
}
showDiv('NeWManuaLDiaLBox');
document.vicidial_form.search_phone_number.value='';
document.vicidial_form.search_lead_id.value='';
document.vicidial_form.search_vendor_lead_code.value='';
document.vicidial_form.search_first_name.value='';
document.vicidial_form.search_last_name.value='';
document.vicidial_form.search_city.value='';
document.vicidial_form.search_state.value='';
document.vicidial_form.search_postal_code.value='';
}
}
}
// ################################################################################
// Populate lead information from search while オンinbound call
function LeaDSearcHSelecT(LSSlead_id,LSStype)
{
var move_on=0;
if (VD_live_customer_call==1)
{
move_on=1;
}
if (move_on == 1)
{
if (typeof(xmlhttprequestselectupdate) == "undefined")
{
var xmlhttprequestselectupdate=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttprequestselectupdate = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttprequestselectupdate = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttprequestselectupdate = false;
}
}
@end @*/
if (!xmlhttprequestselectupdate && typeof XMLHttpRequest!='undefined')
{
xmlhttprequestselectupdate = new XMLHttpRequest();
}
if (xmlhttprequestselectupdate)
{
checkVDAI_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ACTION=LeaDSearcHSelecTUpdatE" + "&lead_id=" + LSSlead_id + "&stage=" + document.vicidial_form.lead_id.value + "&agent_log_id=" + agent_log_id + "&phone_number=" + document.vicidial_form.phone_number.value;
xmlhttprequestselectupdate.open('POST', 'vdc_db_query.php');
xmlhttprequestselectupdate.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttprequestselectupdate.send(checkVDAI_query);
xmlhttprequestselectupdate.onreadystatechange = function()
{
if (xmlhttprequestselectupdate.readyState == 4 && xmlhttprequestselectupdate.status == 200)
{
var check_incoming = null;
lead_change = xmlhttprequestselectupdate.responseText;
// alert(checkVDAI_query);
// alert(xmlhttprequestselectupdate.responseText);
var change_array=lead_change.split("\n");
if (change_array[0] == '1')
{
var VDIC_data_VDAC=change_array[1].split("|");
VDIC_web_form_address = VICIDiaL_web_form_address
VDIC_web_form_address_two = VICIDiaL_web_form_address_two
var VDIC_fronter='';
var change_data=change_array[2].split("|");
if (change_data[0].length > 5)
{VDIC_web_form_address = change_data[0];}
var VDCL_group_name = change_data[1];
var VDCL_group_color = change_data[2];
var VDCL_fronter_display = change_data[3];
VDCL_group_id = change_data[4];
CalL_ScripT_id = change_data[5];
CalL_AutO_LauncH = change_data[6];
CalL_XC_a_Dtmf = change_data[7];
CalL_XC_a_NuMber = change_data[8];
CalL_XC_b_Dtmf = change_data[9];
CalL_XC_b_NuMber = change_data[10];
if ( (change_data[11].length > 1) && (change_data[11] != '---NONE---') )
{LIVE_default_xfer_group = change_data[11];}
else
{LIVE_default_xfer_group = default_xfer_group;}
if ( (change_data[12].length > 1) && (change_data[12]!='DISABLED') )
{LIVE_campaign_recording = change_data[12];}
else
{LIVE_campaign_recording = campaign_recording;}
if ( (change_data[13].length > 1) && (change_data[13]!='NONE') )
{LIVE_campaign_rec_filename = change_data[13];}
else
{LIVE_campaign_rec_filename = campaign_rec_filename;}
if ( (change_data[14].length > 1) && (change_data[14]!='NONE') )
{LIVE_default_group_alias = change_data[14];}
else
{LIVE_default_group_alias = default_group_alias;}
if ( (change_data[15].length > 1) && (change_data[15]!='NONE') )
{LIVE_caller_id_number = change_data[15];}
else
{LIVE_caller_id_number = default_group_alias_cid;}
if (change_data[16].length > 0)
{LIVE_web_vars = change_data[16];}
else
{LIVE_web_vars = default_web_vars;}
if (change_data[17].length > 5)
{VDIC_web_form_address_two = change_data[17];}
CalL_XC_c_NuMber = change_data[21];
CalL_XC_d_NuMber = change_data[22];
CalL_XC_e_NuMber = change_data[23];
CalL_XC_e_NuMber = change_data[23];
uniqueid_status_display = change_data[24];
uniqueid_status_prefix = change_data[26];
did_id = change_data[28];
did_extension = change_data[29];
did_pattern = change_data[30];
did_description = change_data[31];
closecallid = change_data[32];
xfercallid = change_data[33];
document.vicidial_form.lead_id.value = VDIC_data_VDAC[0];
LeaDPreVDispO = change_array[6];
fronter = change_array[7];
document.vicidial_form.vendor_lead_code.value = change_array[8];
document.vicidial_form.list_id.value = change_array[9];
document.vicidial_form.gmt_offset_now.value = change_array[10];
document.vicidial_form.phone_code.value = change_array[11];
if ( (disable_alter_custphone=='Y') || (disable_alter_custphone=='HIDE') )
{
var tmp_pn = document.getElementById("phone_numberDISP");
if (disable_alter_custphone=='Y')
{
tmp_pn.innerHTML = change_array[12];
}
}
document.vicidial_form.phone_number.value = change_array[12];
document.vicidial_form.title.value = change_array[13];
document.vicidial_form.first_name.value = change_array[14];
document.vicidial_form.middle_initial.value = change_array[15];
document.vicidial_form.last_name.value = change_array[16];
document.vicidial_form.address1.value = change_array[17];
document.vicidial_form.address2.value = change_array[18];
document.vicidial_form.address3.value = change_array[19];
document.vicidial_form.city.value = change_array[20];
document.vicidial_form.state.value = change_array[21];
document.vicidial_form.province.value = change_array[22];
document.vicidial_form.postal_code.value = change_array[23];
document.vicidial_form.country_code.value = change_array[24];
document.vicidial_form.gender.value = change_array[25];
document.vicidial_form.date_of_birth.value = change_array[26];
document.vicidial_form.alt_phone.value = change_array[27];
document.vicidial_form.email.value = change_array[28];
document.vicidial_form.security_phrase.value = change_array[29];
var REGcommentsNL = new RegExp("!N","g");
change_array[30] = change_array[30].replace(REGcommentsNL, "\n");
document.vicidial_form.comments.value = change_array[30];
document.vicidial_form.called_count.value = change_array[31];
CBentry_time = change_array[32];
CBcallback_time = change_array[33];
CBuser = change_array[34];
CBcomments = change_array[35];
dialed_number = change_array[36];
dialed_label = change_array[37];
source_id = change_array[38];
EAphone_code = change_array[39];
EAphone_number = change_array[40];
EAalt_phone_notes = change_array[41];
EAalt_phone_active = change_array[42];
EAalt_phone_count = change_array[43];
document.vicidial_form.rank.value = change_array[44];
document.vicidial_form.owner.value = change_array[45];
document.vicidial_form.entry_list_id.value = change_array[47];
custom_field_names = change_array[48];
custom_field_values = change_array[49];
custom_field_types = change_array[50];
//Added By Poundteam for Audited コメント (Manual Dial Section Only)
if (qc_enabled > 0)
{
document.vicidial_form.ViewCommentButton.value = change_array[53];
document.vicidial_form.audit_comments_button.value = change_array[53];
var REGACcomments = new RegExp("!N","g");
change_array[54] = change_array[54].replace(REGACcomments, "\n");
document.vicidial_form.audit_comments.value = change_array[54];
}
//END section Added By Poundteam for Audited コメント
// Add here for AutoDial (VDADcheckINCOMING in vdc_db_query)
if (hide_gender > 0)
{
document.vicidial_form.gender_list.value = change_array[25];
}
else
{
var gIndex = 0;
if (document.vicidial_form.gender.value == 'M') {var gIndex = 1;}
if (document.vicidial_form.gender.value == 'F') {var gIndex = 2;}
document.getElementById("gender_list").selectedIndex = gIndex;
}
hideDiv('SearcHForMDisplaYBox');
hideDiv('SearcHResultSDisplaYBox');
hideDiv('LeaDInfOBox');
document.vicidial_form.search_phone_number.value='';
document.vicidial_form.search_lead_id.value='';
document.vicidial_form.search_vendor_lead_code.value='';
document.vicidial_form.search_first_name.value='';
document.vicidial_form.search_last_name.value='';
document.vicidial_form.search_city.value='';
document.vicidial_form.search_state.value='';
document.vicidial_form.search_postal_code.value='';
lead_dial_number = document.vicidial_form.phone_number.value;
var dispnum = document.vicidial_form.phone_number.value;
var status_display_number = phone_number_format(dispnum);
var callnum = dialed_number;
var dial_display_number = phone_number_format(callnum);
if (CBentry_time.length > 2)
{
document.getElementById("CusTInfOSpaN").innerHTML = " <b> PREVIOUS 呼び戻す </b>";
document.getElementById("CusTInfOSpaN").style.background = CusTCB_bgcolor;
document.getElementById("CBcommentsBoxA").innerHTML = "<b>最後の電話ll:</b>" + CBentry_time;
document.getElementById("CBcommentsBoxB").innerHTML = "<b>コールバック：</b>" + CBcallback_time;
document.getElementById("CBcommentsBoxC").innerHTML = "<b>エージェント：</b>" + CBuser;
document.getElementById("CBcommentsBoxD").innerHTML = "<b>コメント：</b><br />" + CBcomments;
showDiv('CBcommentsBox');
}
if ( (quick_transfer_button == 'IN_GROUP') || (quick_transfer_button == 'LOCKED_IN_GROUP') )
{
if (quick_transfer_button_locked > 0)
{quick_transfer_button_orig = default_xfer_group;}
document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "','','','" + quick_transfer_button_locked + "');return false;\"><img src=\"../agc/images/vdc_LB_quickxfer_jp.gif\" border=\"0\" alt=\"クイック転送\" /></a>";
}
if (prepopulate_transfer_preset_enabled > 0)
{
if ( (prepopulate_transfer_preset == 'PRESET_1') || (prepopulate_transfer_preset == 'LOCKED_PRESET_1') )
{document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber; document.vicidial_form.xfername.value='D1';}
if ( (prepopulate_transfer_preset == 'PRESET_2') || (prepopulate_transfer_preset == 'LOCKED_PRESET_2') )
{document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber; document.vicidial_form.xfername.value='D2';}
if ( (prepopulate_transfer_preset == 'PRESET_3') || (prepopulate_transfer_preset == 'LOCKED_PRESET_3') )
{document.vicidial_form.xfernumber.value = CalL_XC_c_NuMber; document.vicidial_form.xfername.value='D3';}
if ( (prepopulate_transfer_preset == 'PRESET_4') || (prepopulate_transfer_preset == 'LOCKED_PRESET_4') )
{document.vicidial_form.xfernumber.value = CalL_XC_d_NuMber; document.vicidial_form.xfername.value='D4';}
if ( (prepopulate_transfer_preset == 'PRESET_5') || (prepopulate_transfer_preset == 'LOCKED_PRESET_5') )
{document.vicidial_form.xfernumber.value = CalL_XC_e_NuMber; document.vicidial_form.xfername.value='D5';}
}
if ( (quick_transfer_button == 'PRESET_1') || (quick_transfer_button == 'PRESET_2') || (quick_transfer_button == 'PRESET_3') || (quick_transfer_button == 'PRESET_4') || (quick_transfer_button == 'PRESET_5') || (quick_transfer_button == 'LOCKED_PRESET_1') || (quick_transfer_button == 'LOCKED_PRESET_2') || (quick_transfer_button == 'LOCKED_PRESET_3') || (quick_transfer_button == 'LOCKED_PRESET_4') || (quick_transfer_button == 'LOCKED_PRESET_5') )
{
if ( (quick_transfer_button == 'PRESET_1') || (quick_transfer_button == 'LOCKED_PRESET_1') )
{document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber; document.vicidial_form.xfername.value='D1';}
if ( (quick_transfer_button == 'PRESET_2') || (quick_transfer_button == 'LOCKED_PRESET_2') )
{document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber; document.vicidial_form.xfername.value='D2';}
if ( (quick_transfer_button == 'PRESET_3') || (quick_transfer_button == 'LOCKED_PRESET_3') )
{document.vicidial_form.xfernumber.value = CalL_XC_c_NuMber; document.vicidial_form.xfername.value='D3';}
if ( (quick_transfer_button == 'PRESET_4') || (quick_transfer_button == 'LOCKED_PRESET_4') )
{document.vicidial_form.xfernumber.value = CalL_XC_d_NuMber; document.vicidial_form.xfername.value='D4';}
if ( (quick_transfer_button == 'PRESET_5') || (quick_transfer_button == 'LOCKED_PRESET_5') )
{document.vicidial_form.xfernumber.value = CalL_XC_e_NuMber; document.vicidial_form.xfername.value='D5';}
if (quick_transfer_button_locked > 0)
{quick_transfer_button_orig = document.vicidial_form.xfernumber.value;}
document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "','','','" + quick_transfer_button_locked + "');return false;\"><img src=\"../agc/images/vdc_LB_quickxfer_jp.gif\" border=\"0\" alt=\"クイック転送\" /></a>";
}
// Build transfer pull-down list
var loop_ct = 0;
var live_XfeR_HTML = '';
var XfeR_SelecT = '';
while (loop_ct < XFgroupCOUNT)
{
if (VARxfergroups[loop_ct] == LIVE_default_xfer_group)
{XfeR_SelecT = 'selected ';}
else {XfeR_SelecT = '';}
live_XfeR_HTML = live_XfeR_HTML + "<option " + XfeR_SelecT + "value=\"" + VARxfergroups[loop_ct] + "\">" + VARxfergroups[loop_ct] + " - " + VARxfergroupsnames[loop_ct] + "</option>\n";
loop_ct++;
}
document.getElementById("XfeRGrouPLisT").innerHTML = "<select size=\"1\" name=\"XfeRGrouP\" class=\"cust_form\" id=\"XfeRGrouP\" onChange=\"XferAgentSelectLink();return false;\">" + live_XfeR_HTML + "</select>";
if (VDCL_group_id.length > 1)
{var group = VDCL_group_id;}
else
{var group = campaign;}
if ( (dialed_label.length < 2) || (dialed_label=='NONE') ) {dialed_label='MAIN';}
if (hide_gender < 1)
{
var genderIndex = document.getElementById("gender_list").selectedIndex;
var genderValue = document.getElementById('gender_list').options[genderIndex].value;
document.vicidial_form.gender.value = genderValue;
}
LeaDDispO='';
var regWFAcustom = new RegExp("^VAR","ig");
if (VDIC_web_form_address.match(regWFAcustom))
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','CUSTOM');
TEMP_VDIC_web_form_address = TEMP_VDIC_web_form_address.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','DEFAULT','1');
}
if (VDIC_web_form_address_two.match(regWFAcustom))
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','CUSTOM');
TEMP_VDIC_web_form_address_two = TEMP_VDIC_web_form_address_two.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','DEFAULT','2');
}
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormRefresH();\"><img src=\"../agc/images/vdc_LB_webform_jp.gif\" border=\"0\" alt=\"ウェブフォーム\" /></a>\n";
if (enable_second_webform > 0)
{
document.getElementById("WebFormSpanTwo").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address_two + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormTwoRefresH();\"><img src=\"../agc/images/vdc_LB_webform_two_jp.gif\" border=\"0\" alt=\"ウェブフォーム 2\" /></a>\n";
}
if ( (view_scripts == 1) && (CalL_ScripT_id.length > 0) )
{
var SCRIPT_web_form = 'http://127.0.0.1/testing.php';
var TEMP_SCRIPT_web_form = URLDecode(SCRIPT_web_form,'YES','DEFAULT','1');
if ( (script_recording_delay > 0) && ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') ) )
{
delayed_script_load = 'YES';
RefresHScript('CLEAR');
}
else
{
load_script_contents();
}
}
if (custom_fields_enabled > 0)
{
FormContentsLoad();
}
if (CalL_AutO_LauncH == 'SCRIPT')
{
if (delayed_script_load == 'YES')
{
load_script_contents();
}
ScriptPanelToFront();
}
if (CalL_AutO_LauncH == 'FORM')
{
FormPanelToFront();
}
if (CalL_AutO_LauncH == 'WEBFORM')
{
window.open(TEMP_VDIC_web_form_address, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
if (CalL_AutO_LauncH == 'WEBFORMTWO')
{
window.open(TEMP_VDIC_web_form_address_two, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
if (useIE > 0)
{
var regCTC = new RegExp("^NONE","ig");
if (CopY_tO_ClipboarD.match(regCTC))
{var nothing=1;}
else
{
var tmp_clip = document.getElementById(CopY_tO_ClipboarD);
// alert_box("Copy to clipboard SETTING: |" + useIE + "|" + CopY_tO_ClipboarD + "|" + tmp_clip.value + "|");
window.clipboardData.setData('Text', tmp_clip.value)
// alert_box("Copy to clipboard: |" + tmp_clip.value + "|" + CopY_tO_ClipboarD + "|");
}
}
}
else
{
// do nothing
}
xmlhttprequestselectupdate = undefined;
delete xmlhttprequestselectupdate;
}
}
}
}
}
}
// ################################################################################
// Insert the new manual dial as a lead and go to manual dial screen
function NeWManuaLDiaLCalLSubmiT(tempDiaLnow)
{
if (waiting_on_dispo > 0)
{
alert_box("システム遅延です。再度試してください。<BR><font size=1>code:" + agent_log_id + " - " + waiting_on_dispo + "</font>");
}
else
{
hideDiv('NeWManuaLDiaLBox');
// document.getElementById("debugbottomspan").innerHTML = "DEBUG OUTPUT" + document.vicidial_form.MDPhonENumbeR.value + "|" + active_group_alias;
var sending_group_alias = 0;
var MDDiaLCodEform = document.vicidial_form.MDDiaLCodE.value;
var MDPhonENumbeRform = document.vicidial_form.MDPhonENumbeR.value;
var MDLeadIDform = document.vicidial_form.MDLeadID.value;
var MDLeadIDEntryform = document.vicidial_form.MDLeadIDEntry.value;
var MDTypeform = document.vicidial_form.MDType.value;
var MDDiaLOverridEform = document.vicidial_form.MDDiaLOverridE.value;
var MDVendorLeadCode = document.vicidial_form.vendor_lead_code.value;
var MDLookuPLeaD = 'new';
if (document.vicidial_form.LeadLookuP.checked==true)
{MDLookuPLeaD = 'lookup';}
if (MDPhonENumbeRform == 'XXXXXXXXXX')
{MDPhonENumbeRform = document.vicidial_form.MDPhonENumbeRHiddeN.value;}
if (MDDiaLCodEform.length < 1)
{MDDiaLCodEform = document.vicidial_form.phone_code.value;}
if (MDLeadIDEntryform.length > 0)
{MDLeadIDform = document.vicidial_form.MDLeadIDEntry.value;}
if ( (MDDiaLOverridEform.length > 0) && (active_ingroup_dial.length < 1) )
{
agent_dialed_number=1;
agent_dialed_type='MANUAL_OVERRIDE';
basic_originate_call(session_id,'NO','YES',MDDiaLOverridEform,'YES','','1','0');
}
else
{
if (active_ingroup_dial.length < 1)
{
auto_dial_level=0;
manual_dial_in_progress=1;
agent_dialed_number=1;
}
MainPanelToFront();
if ( (tempDiaLnow == 'PREVIEW') && (active_ingroup_dial.length < 1) )
{
// alt_phone_dialing=1;
agent_dialed_type='MANUAL_PREVIEW';
buildDiv('DiaLLeaDPrevieW');
if (alt_phone_dialing == 1)
{buildDiv('DiaLDiaLAltPhonE');}
document.vicidial_form.LeadPreview.checked=true;
// document.vicidial_form.DiaLAltPhonE.checked=true;
}
else
{
agent_dialed_type='MANUAL_DIALNOW';
if ( (alt_number_dialing == 'SELECTED') || (alt_number_dialing == 'SELECTED_TIMER_ALT') || (alt_number_dialing == 'SELECTED_TIMER_ADDR3') )
{
document.vicidial_form.DiaLAltPhonE.checked=true;
}
else
{
document.vicidial_form.LeadPreview.checked=false;
document.vicidial_form.DiaLAltPhonE.checked=false;
}
}
if (active_group_alias.length > 1)
{var sending_group_alias = 1;}
ManualDialNext("",MDLeadIDform,MDDiaLCodEform,MDPhonENumbeRform,MDLookuPLeaD,MDVendorLeadCode,sending_group_alias,MDTypeform);
}
document.vicidial_form.MDPhonENumbeR.value = '';
document.vicidial_form.MDDiaLOverridE.value = '';
document.vicidial_form.MDLeadID.value = '';
document.vicidial_form.MDLeadIDEntry.value='';
document.vicidial_form.MDType.value = '';
document.vicidial_form.MDPhonENumbeRHiddeN.value = '';
}
}
// ################################################################################
// Fast version of manual dial
function NeWManuaLDiaLCalLSubmiTfast()
{
var MDDiaLCodEform = document.vicidial_form.phone_code.value;
var MDPhonENumbeRform = document.vicidial_form.phone_number.value;
var MDVendorLeadCode = document.vicidial_form.vendor_lead_code.value;
if ( (MDDiaLCodEform.length < 1) || (MDPhonENumbeRform.length < 5) )
{
alert_box("高速ダイヤルを使用するには電話番号とダイヤルコードを入力しなければなりません。");
}
else
{
if (waiting_on_dispo > 0)
{
alert_box("システム遅延です。再度試してください。<BR><font size=1>code:" + agent_log_id + " - " + waiting_on_dispo + "</font>");
}
else
{
var MDLookuPLeaD = 'new';
if (document.vicidial_form.LeadLookuP.checked==true)
{MDLookuPLeaD = 'lookup';}
agent_dialed_number=1;
agent_dialed_type='MANUAL_DIALFAST';
// alt_phone_dialing=1;
auto_dial_level=0;
manual_dial_in_progress=1;
MainPanelToFront();
buildDiv('DiaLLeaDPrevieW');
if (alt_phone_dialing == 1)
{buildDiv('DiaLDiaLAltPhonE');}
document.vicidial_form.LeadPreview.checked=false;
// document.vicidial_form.DiaLAltPhonE.checked=true;
ManualDialNext("","",MDDiaLCodEform,MDPhonENumbeRform,MDLookuPLeaD,MDVendorLeadCode,'0');
}
}
}
// ################################################################################
// Toggle the no-dial flag
function NoDiaLSwitcH()
{
if (nocall_dial_flag == 'DISABLED')
{
nocall_dial_flag = 'ENABLED';
document.getElementById("NoDiaLSelecteD").innerHTML = "<font size=\"2\" face=\"Arial,Helvetica\">No-Call Dial: " + nocall_dial_flag + " &nbsp; &nbsp; </font><a href=\"#\" onclick=\"NoDiaLSwitcH('');\"><font size=\"1\" face=\"Arial,Helvetica\">無効にするには、ここをクリック</font></a>";
}
else
{
nocall_dial_flag = 'DISABLED';
document.getElementById("NoDiaLSelecteD").innerHTML = "<font size=\"2\" face=\"Arial,Helvetica\">No-Call Dial: " + nocall_dial_flag + " &nbsp; &nbsp; </font><a href=\"#\" onclick=\"NoDiaLSwitcH('');\"><font size=\"1\" face=\"Arial,Helvetica\">アクティブにするには、ここをクリック</font></a>";
}
}
// ################################################################################
// Request lookup of manual dial channel
function ManualDialCheckChanneL(taskCheckOR)
{
if (taskCheckOR == 'YES')
{
var CIDcheck = XDnextCID;
}
else
{
var CIDcheck = MDnextCID;
}
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
manDiaLlook_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLlookCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&MDnextCID=" + CIDcheck + "&agent_log_id=" + agent_log_id + "&lead_id=" + document.vicidial_form.lead_id.value + "&DiaL_SecondS=" + MD_ring_secondS + "&stage=" + taskCheckOR;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(manDiaLlook_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var MDlookResponse = null;
// alert(xmlhttp.responseText);
MDlookResponse = xmlhttp.responseText;
var MDlookResponse_array=MDlookResponse.split("\n");
var MDlookCID = MDlookResponse_array[0];
var regMDL = new RegExp("^Local","ig");
if (MDlookCID == "NO")
{
MD_ring_secondS++;
var dispnum = lead_dial_number;
var status_display_number = phone_number_format(dispnum);
if (alt_dial_status_display=='0')
{
var status_display_content='';
if (status_display_CALLID > 0) {status_display_content = status_display_content + " UID: " + CIDcheck;}
if (status_display_LEADID > 0) {status_display_content = status_display_content + " Lead: " + document.vicidial_form.lead_id.value;}
if (status_display_LISTID > 0) {status_display_content = status_display_content + " List: " + document.vicidial_form.list_id.value;}
// alert(document.getElementById("MainStatuSSpan").innerHTML);
document.getElementById("MainStatuSSpan").innerHTML = " 呼び出し: " + status_display_number + " " + status_display_content + " &nbsp; 電話が鳴るのを待つ... " + MD_ring_secondS + " 秒";
// alert("channel not found yet:\n" + campaign);
}
}
else
{
if (taskCheckOR == 'YES')
{
XDuniqueid = MDlookResponse_array[0];
XDchannel = MDlookResponse_array[1];
var XDalert = MDlookResponse_array[2];
if (XDalert == 'ERROR')
{
var XDerrorDesc = MDlookResponse_array[3];
var XDerrorDescSIP = MDlookResponse_array[4];
var DiaLAlerTMessagE = "Call Rejected: " + XDchannel + "\n" + XDerrorDesc + "\n" + XDerrorDescSIP;
TimerActionRun("DiaLAlerT",DiaLAlerTMessagE);
}
if ( (XDchannel.match(regMDL)) && (asterisk_version != '1.0.8') && (asterisk_version != '1.0.9') && (MD_ring_secondS < 10) )
{
// bad grab of Local channel, try again
MD_ring_secondS++;
}
else
{
document.vicidial_form.xferuniqueid.value = MDlookResponse_array[0];
document.vicidial_form.xferchannel.value = MDlookResponse_array[1];
lastxferchannel = MDlookResponse_array[1];
document.vicidial_form.xferlength.value = 0;
XD_live_customer_call = 1;
XD_live_call_secondS = 0;
MD_channel_look=0;
var called3rdparty = document.vicidial_form.xfernumber.value;
if (hide_xfer_number_to_dial=='ENABLED')
{called3rdparty=' ';}
var status_display_content='';
if (status_display_CALLID > 0) {status_display_content = status_display_content + " UID: " + CIDcheck;}
if (status_display_LEADID > 0) {status_display_content = status_display_content + " Lead: " + document.vicidial_form.lead_id.value;}
if (status_display_LISTID > 0) {status_display_content = status_display_content + " List: " + document.vicidial_form.list_id.value;}
document.getElementById("MainStatuSSpan").innerHTML = " 呼び出されたサードパーティ: " + called3rdparty + " " + status_display_content;
document.getElementById("Leave3WayCall").innerHTML ="<a href=\"#\" onclick=\"leave_3way_call('FIRST');return false;\"><img src=\"../agc/images/vdc_XB_leave3waycall_jp.gif\" border=\"0\" alt=\"３方向の電話から出る\" style=\"vertical-align:middle\" /></a>";
document.getElementById("DialWithCustomer").innerHTML ="<img src=\"../agc/images/vdc_XB_dialwithcustomer_OFF_jp.gif\" border=\"0\" alt=\"顧客とダイアルする\" style=\"vertical-align:middle\" />";
document.getElementById("ParkCustomerDial").innerHTML ="<img src=\"../agc/images/vdc_XB_parkcustomerdial_OFF_jp.gif\" border=\"0\" alt=\"顧客ダイアルを保留する\" style=\"vertical-align:middle\" />";
document.getElementById("HangupXferLine").innerHTML ="<a href=\"#\" onclick=\"xfercall_send_hangup();return false;\"><img src=\"../agc/images/vdc_XB_hangupxferline_jp.gif\" border=\"0\" alt=\"Xferラインを停止させる\" style=\"vertical-align:middle\" /></a>";
document.getElementById("HangupBothLines").innerHTML ="<a href=\"#\" onclick=\"bothcall_send_hangup();return false;\"><img src=\"../agc/images/vdc_XB_hangupbothlines_jp.gif\" border=\"0\" alt=\"両方のラインを停止させる\" style=\"vertical-align:middle\" /></a>";
xferchannellive=1;
XDcheck = '';
}
}
else
{
MDuniqueid = MDlookResponse_array[0];
MDchannel = MDlookResponse_array[1];
var MDalert = MDlookResponse_array[2];
if (MDalert == 'ERROR')
{
var MDerrorDesc = MDlookResponse_array[3];
var MDerrorDescSIP = MDlookResponse_array[4];
var DiaLAlerTMessagE = "Call Rejected: " + MDchannel + "\n" + MDerrorDesc + "\n" + MDerrorDescSIP;
TimerActionRun("DiaLAlerT",DiaLAlerTMessagE);
}
if ( (MDchannel.match(regMDL)) && (asterisk_version != '1.0.8') && (asterisk_version != '1.0.9') )
{
// bad grab of Local channel, try again
MD_ring_secondS++;
}
else
{
custchannellive=1;
document.vicidial_form.uniqueid.value = MDlookResponse_array[0];
document.getElementById("callchannel").innerHTML = MDlookResponse_array[1];
lastcustchannel = MDlookResponse_array[1];
if( document.images ) { document.images['livecall'].src = image_livecall_ON.src;}
document.vicidial_form.SecondS.value = 0;
document.getElementById("SecondSDISP").innerHTML = '0';
VD_live_customer_call = 1;
VD_live_call_secondS = 0;
MD_channel_look=0;
var dispnum = lead_dial_number;
var status_display_number = phone_number_format(dispnum);
var status_display_content='';
if (status_display_CALLID > 0) {status_display_content = status_display_content + " UID: " + CIDcheck;}
if (status_display_LEADID > 0) {status_display_content = status_display_content + " Lead: " + document.vicidial_form.lead_id.value;}
if (status_display_LISTID > 0) {status_display_content = status_display_content + " List: " + document.vicidial_form.list_id.value;}
document.getElementById("MainStatuSSpan").innerHTML = " 呼ばれた: " + status_display_number + " " + status_display_content + " &nbsp;";
document.getElementById("ParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParK','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_LB_parkcall_jp.gif\" border=\"0\" alt=\"電話保留する\" /></a>";
if ( (ivr_park_call=='ENABLED') || (ivr_park_call=='ENABLED_PARK_ONLY') )
{
document.getElementById("ivrParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParKivr','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_LB_ivrparkcall_jp.gif\" border=\"0\" alt=\"IVR 電話保留する\" /></a>";
}
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><img src=\"../agc/images/vdc_LB_hangupcustomer_jp.gif\" border=\"0\" alt=\"顧客を停止させる\" /></a>";
document.getElementById("XferControl").innerHTML = "<a href=\"#\" onclick=\"ShoWTransferMain('ON');\"><img src=\"../agc/images/vdc_LB_transferconf_jp.gif\" border=\"0\" alt=\"トランスファー-会議\" /></a>";
document.getElementById("LocalCloser").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_XB_localcloser_jp.gif\" border=\"0\" alt=\"ローカルクローザー\" style=\"vertical-align:middle\" /></a>";
document.getElementById("DialBlindTransfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_XB_blindtransfer_jp.gif\" border=\"0\" alt=\"ブラインドトランスファーをダイアルする\" style=\"vertical-align:middle\" /></a>";
document.getElementById("DialBlindVMail").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRVMAIL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_XB_ammessage.gif\" border=\"0\" alt=\"Blind Transfer VMail Message\" style=\"vertical-align:middle\" /></a>";
document.getElementById("VolumeUpSpan").innerHTML = "<a href=\"#\" onclick=\"volume_control('UP','" + MDchannel + "','');return false;\"><img src=\"../agc/images/vdc_volume_up.gif\" border=\"0\"></a>";
document.getElementById("VolumeDownSpan").innerHTML = "<a href=\"#\" onclick=\"volume_control('DOWN','" + MDchannel + "','');return false;\"><img src=\"../agc/images/vdc_volume_down.gif\" border=\"0\"></a>";
if ( (quick_transfer_button == 'IN_GROUP') || (quick_transfer_button == 'LOCKED_IN_GROUP') )
{
quick_transfer_button_orig='';
if (quick_transfer_button_locked > 0)
{quick_transfer_button_orig = default_xfer_group;}
document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "','','','" + quick_transfer_button_locked + "');return false;\"><img src=\"../agc/images/vdc_LB_quickxfer_jp.gif\" border=\"0\" alt=\"クイック転送\" /></a>";
}
if (prepopulate_transfer_preset_enabled > 0)
{
if ( (prepopulate_transfer_preset == 'PRESET_1') || (prepopulate_transfer_preset == 'LOCKED_PRESET_1') )
{document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber; document.vicidial_form.xfername.value='D1';}
if ( (prepopulate_transfer_preset == 'PRESET_2') || (prepopulate_transfer_preset == 'LOCKED_PRESET_2') )
{document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber; document.vicidial_form.xfername.value='D2';}
if ( (prepopulate_transfer_preset == 'PRESET_3') || (prepopulate_transfer_preset == 'LOCKED_PRESET_3') )
{document.vicidial_form.xfernumber.value = CalL_XC_c_NuMber; document.vicidial_form.xfername.value='D3';}
if ( (prepopulate_transfer_preset == 'PRESET_4') || (prepopulate_transfer_preset == 'LOCKED_PRESET_4') )
{document.vicidial_form.xfernumber.value = CalL_XC_d_NuMber; document.vicidial_form.xfername.value='D4';}
if ( (prepopulate_transfer_preset == 'PRESET_5') || (prepopulate_transfer_preset == 'LOCKED_PRESET_5') )
{document.vicidial_form.xfernumber.value = CalL_XC_e_NuMber; document.vicidial_form.xfername.value='D5';}
}
if ( (quick_transfer_button == 'PRESET_1') || (quick_transfer_button == 'PRESET_2') || (quick_transfer_button == 'PRESET_3') || (quick_transfer_button == 'PRESET_4') || (quick_transfer_button == 'PRESET_5') || (quick_transfer_button == 'LOCKED_PRESET_1') || (quick_transfer_button == 'LOCKED_PRESET_2') || (quick_transfer_button == 'LOCKED_PRESET_3') || (quick_transfer_button == 'LOCKED_PRESET_4') || (quick_transfer_button == 'LOCKED_PRESET_5') )
{
if ( (quick_transfer_button == 'PRESET_1') || (quick_transfer_button == 'LOCKED_PRESET_1') )
{document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber; document.vicidial_form.xfername.value='D1';}
if ( (quick_transfer_button == 'PRESET_2') || (quick_transfer_button == 'LOCKED_PRESET_2') )
{document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber; document.vicidial_form.xfername.value='D2';}
if ( (quick_transfer_button == 'PRESET_3') || (quick_transfer_button == 'LOCKED_PRESET_3') )
{document.vicidial_form.xfernumber.value = CalL_XC_c_NuMber; document.vicidial_form.xfername.value='D3';}
if ( (quick_transfer_button == 'PRESET_4') || (quick_transfer_button == 'LOCKED_PRESET_4') )
{document.vicidial_form.xfernumber.value = CalL_XC_d_NuMber; document.vicidial_form.xfername.value='D4';}
if ( (quick_transfer_button == 'PRESET_5') || (quick_transfer_button == 'LOCKED_PRESET_5') )
{document.vicidial_form.xfernumber.value = CalL_XC_e_NuMber; document.vicidial_form.xfername.value='D5';}
quick_transfer_button_orig='';
if (quick_transfer_button_locked > 0)
{quick_transfer_button_orig = document.vicidial_form.xfernumber.value;}
document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "','','','" + quick_transfer_button_locked + "');return false;\"><img src=\"../agc/images/vdc_LB_quickxfer_jp.gif\" border=\"0\" alt=\"クイック転送\" /></a>";
}
if (custom_3way_button_transfer_enabled > 0)
{
document.getElementById("CustomXfer").innerHTML = "<a href=\"#\" onclick=\"custom_button_transfer();return false;\"><img src=\"../agc/images/vdc_LB_customxfer_jp.gif\" border=\"0\" alt=\"カスタム転送\" /></a>";
}
if (call_requeue_button > 0)
{
var CloserSelectChoices = document.vicidial_form.CloserSelectList.value;
var regCRB = new RegExp("AGENTDIRECT","ig");
if ( (CloserSelectChoices.match(regCRB)) || (VU_closer_campaigns.match(regCRB)) )
{
document.getElementById("ReQueueCall").innerHTML = "<a href=\"#\" onclick=\"call_requeue_launch();return false;\"><img src=\"../agc/images/vdc_LB_requeue_call_jp.gif\" border=\"0\" alt=\"Re-Queue Call\" /></a>";
}
else
{
document.getElementById("ReQueueCall").innerHTML = "<img src=\"../agc/images/vdc_LB_requeue_call_OFF_jp.gif\" border=\"0\" alt=\"Re-Queue Call\" />";
}
}
// Build transfer pull-down list
var loop_ct = 0;
var live_XfeR_HTML = '';
var XfeR_SelecT = '';
while (loop_ct < XFgroupCOUNT)
{
if (VARxfergroups[loop_ct] == LIVE_default_xfer_group)
{XfeR_SelecT = 'selected ';}
else {XfeR_SelecT = '';}
live_XfeR_HTML = live_XfeR_HTML + "<option " + XfeR_SelecT + "value=\"" + VARxfergroups[loop_ct] + "\">" + VARxfergroups[loop_ct] + " - " + VARxfergroupsnames[loop_ct] + "</option>\n";
loop_ct++;
}
document.getElementById("XfeRGrouPLisT").innerHTML = "<select size=\"1\" name=\"XfeRGrouP\" id=\"XfeRGrouP\" class=\"cust_form\" onChange=\"XferAgentSelectLink();return false;\">" + live_XfeR_HTML + "</select>";
// INSERT VICIDIAL_LOG ENTRY FOR THIS 電話 PROCESS
DialLog("start");
custchannellive=1;
}
}
}
}
}
delete xmlhttp;
}
if ( (MD_ring_secondS > 49) && (MD_ring_secondS > dial_timeout) )
{
MD_channel_look=0;
MD_ring_secondS=0;
alert_box("ダイアル時間切れです。システク管理者にご連絡ください。\n");
if (taskCheckOR == 'YES')
{
document.getElementById("DialWithCustomer").innerHTML ="<a href=\"#\" onclick=\"SendManualDial('YES');return false;\"><img src=\"../agc/images/vdc_XB_dialwithcustomer_jp.gif\" border=\"0\" alt=\"顧客とダイアルする\" style=\"vertical-align:middle\" /></a>";
document.getElementById("ParkCustomerDial").innerHTML ="<a href=\"#\" onclick=\"xfer_park_dial();return false;\"><img src=\"../agc/images/vdc_XB_parkcustomerdial_jp.gif\" border=\"0\" alt=\"顧客ダイアルを保留する\" style=\"vertical-align:middle\" /></a>";
}
}
}
// ################################################################################
// Update Agent screen with values from vicidial_list record
function UpdateFieldsData()
{
var fields_list = update_fields_data + ',';
update_fields=0;
update_fields_data='';
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
UpdateFields_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=UpdateFields&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&stage=" + update_fields_data;
// alert(manual_dial_filter + "\n" +manDiaLnext_query);
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(UpdateFields_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var UDfieldsResponse = null;
// alert(UpdateFields_query);
// alert(xmlhttp.responseText);
UDfieldsResponse = xmlhttp.responseText;
var UDfieldsResponse_array=UDfieldsResponse.split("\n");
var UDresponse_status = UDfieldsResponse_array[0];
if (UDresponse_status == 'GOOD')
{
var regUDvendor_lead_code = new RegExp("vendor_lead_code,","ig");
if (fields_list.match(regUDvendor_lead_code))
{document.vicidial_form.vendor_lead_code.value = UDfieldsResponse_array[1];}
var regUDsource_id = new RegExp("source_id,","ig");
if (fields_list.match(regUDsource_id))
{source_id = UDfieldsResponse_array[2];}
var regUDgmt_offset_now = new RegExp("gmt_offset_now,","ig");
if (fields_list.match(regUDgmt_offset_now))
{document.vicidial_form.gmt_offset_now.value = UDfieldsResponse_array[3];}
var regUDphone_code = new RegExp("phone_code,","ig");
if (fields_list.match(regUDphone_code))
{document.vicidial_form.phone_code.value = UDfieldsResponse_array[4];}
var regUDphone_number = new RegExp("phone_number,","ig");
if (fields_list.match(regUDphone_number))
{
if ( (disable_alter_custphone=='Y') || (disable_alter_custphone=='HIDE') )
{
var tmp_pn = document.getElementById("phone_numberDISP");
if (disable_alter_custphone=='Y')
{
tmp_pn.innerHTML = UDfieldsResponse_array[5];
}
}
document.vicidial_form.phone_number.value = UDfieldsResponse_array[5];
}
var regUDtitle = new RegExp("title,","ig");
if (fields_list.match(regUDtitle))
{document.vicidial_form.title.value = UDfieldsResponse_array[6];}
var regUDfirst_name = new RegExp("first_name,","ig");
if (fields_list.match(regUDfirst_name))
{document.vicidial_form.first_name.value = UDfieldsResponse_array[7];}
var regUDmiddle_initial = new RegExp("middle_initial,","ig");
if (fields_list.match(regUDmiddle_initial))
{document.vicidial_form.middle_initial.value = UDfieldsResponse_array[8];}
var regUDlast_name = new RegExp("last_name,","ig");
if (fields_list.match(regUDlast_name))
{document.vicidial_form.last_name.value = UDfieldsResponse_array[9];}
var regUDaddress1 = new RegExp("address1,","ig");
if (fields_list.match(regUDaddress1))
{document.vicidial_form.address1.value = UDfieldsResponse_array[10];}
var regUDaddress2 = new RegExp("address2,","ig");
if (fields_list.match(regUDaddress2))
{document.vicidial_form.address2.value = UDfieldsResponse_array[11];}
var regUDaddress3 = new RegExp("address3,","ig");
if (fields_list.match(regUDaddress3))
{document.vicidial_form.address3.value = UDfieldsResponse_array[12];}
var regUDcity = new RegExp("city,","ig");
if (fields_list.match(regUDcity))
{document.vicidial_form.city.value = UDfieldsResponse_array[13];}
var regUDstate = new RegExp("state,","ig");
if (fields_list.match(regUDstate))
{document.vicidial_form.state.value = UDfieldsResponse_array[14];}
var regUDprovince = new RegExp("province,","ig");
if (fields_list.match(regUDprovince))
{document.vicidial_form.province.value = UDfieldsResponse_array[15];}
var regUDpostal_code = new RegExp("postal_code,","ig");
if (fields_list.match(regUDpostal_code))
{document.vicidial_form.postal_code.value = UDfieldsResponse_array[16];}
var regUDcountry_code = new RegExp("country_code,","ig");
if (fields_list.match(regUDcountry_code))
{document.vicidial_form.country_code.value = UDfieldsResponse_array[17];}
var regUDgender = new RegExp("gender,","ig");
if (fields_list.match(regUDgender))
{
document.vicidial_form.gender.value = UDfieldsResponse_array[18];
if (hide_gender > 0)
{
document.vicidial_form.gender_list.value = UDfieldsResponse_array[18];
}
else
{
var gIndex = 0;
if (document.vicidial_form.gender.value == 'M') {var gIndex = 1;}
if (document.vicidial_form.gender.value == 'F') {var gIndex = 2;}
document.getElementById("gender_list").selectedIndex = gIndex;
var genderIndex = document.getElementById("gender_list").selectedIndex;
var genderValue = document.getElementById('gender_list').options[genderIndex].value;
document.vicidial_form.gender.value = genderValue;
}
}
var regUDdate_of_birth = new RegExp("date_of_birth,","ig");
if (fields_list.match(regUDdate_of_birth))
{document.vicidial_form.date_of_birth.value = UDfieldsResponse_array[19];}
var regUDalt_phone = new RegExp("alt_phone,","ig");
if (fields_list.match(regUDalt_phone))
{document.vicidial_form.alt_phone.value = UDfieldsResponse_array[20];}
var regUDemail = new RegExp("email,","ig");
if (fields_list.match(regUDemail))
{document.vicidial_form.email.value = UDfieldsResponse_array[21];}
var regUDsecurity_phrase = new RegExp("security_phrase,","ig");
if (fields_list.match(regUDsecurity_phrase))
{document.vicidial_form.security_phrase.value = UDfieldsResponse_array[22];}
var regUDcomments = new RegExp("comments,","ig");
if (fields_list.match(regUDcomments))
{
var REGcommentsNL = new RegExp("!N","g");
UDfieldsResponse_array[23] = UDfieldsResponse_array[23].replace(REGcommentsNL, "\n");
document.vicidial_form.comments.value = UDfieldsResponse_array[23];
}
var regUDrank = new RegExp("rank,","ig");
if (fields_list.match(regUDrank))
{document.vicidial_form.rank.value = UDfieldsResponse_array[24];}
var regUDowner = new RegExp("owner,","ig");
if (fields_list.match(regUDowner))
{document.vicidial_form.owner.value = UDfieldsResponse_array[25];}
var regUDformreload = new RegExp("formreload,","ig");
if (fields_list.match(regUDformreload))
{FormContentsLoad();}
// JOEJ 082812 - new for email feature
var regUDemailreload = new RegExp("emailreload,","ig");
if (fields_list.match(regUDemailreload))
{EmailContentsLoad();}
var regWFAcustom = new RegExp("^VAR","ig");
if (VDIC_web_form_address.match(regWFAcustom))
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','CUSTOM');
TEMP_VDIC_web_form_address = TEMP_VDIC_web_form_address.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','DEFAULT','1');
}
if (VDIC_web_form_address_two.match(regWFAcustom))
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','CUSTOM');
TEMP_VDIC_web_form_address_two = TEMP_VDIC_web_form_address_two.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','DEFAULT','2');
}
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormRefresH();\"><img src=\"../agc/images/vdc_LB_webform_jp.gif\" border=\"0\" alt=\"ウェブフォーム\" /></a>\n";
if (enable_second_webform > 0)
{
document.getElementById("WebFormSpanTwo").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address_two + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormTwoRefresH();\"><img src=\"../agc/images/vdc_LB_webform_two_jp.gif\" border=\"0\" alt=\"ウェブフォーム 2\" /></a>\n";
}
}
else
{
alert_box("Update Fields Error!: " + xmlhttp.responseText);
}
}
}
}
}
// ################################################################################
// Send the Manual 次の番号をダイアルする request
function ManualDialNext(mdnCBid,mdnBDleadid,mdnDiaLCodE,mdnPhonENumbeR,mdnStagE,mdVendorid,mdgroupalias,mdtype)
{
if (waiting_on_dispo > 0)
{
alert_box("システム遅延です。再度試してください。<BR><font size=1>code:" + agent_log_id + " - " + waiting_on_dispo + "</font>");
}
else
{
inOUT = 'OUT';
all_record = 'NO';
all_record_count=0;
if (dial_method == "INBOUND_MAN")
{
auto_dial_level=0;
if (VDRP_stage != 'PAUSED')
{
agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT",'1','NXDIAL');
// PauseCodeSelect_submit("NXDIAL");
}
else
{auto_dial_level=starting_dial_level;}
document.getElementById("DiaLControl").innerHTML = "<img src=\"../agc/images/vdc_LB_pause_OFF_jp.gif\" border=\"0\" alt=\" 一時停止\" /><img src=\"../agc/images/vdc_LB_resume_OFF_jp.gif\" border=\"0\" alt=\"再開\" /><br /><img src=\"../agc/images/vdc_LB_dialnextnumber_OFF_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" />";
}
else
{
if (active_ingroup_dial.length < 1)
{
document.getElementById("DiaLControl").innerHTML = "<img src=\"../agc/images/vdc_LB_dialnextnumber_OFF_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" />";
}
}
var manual_dial_only_type_flag = '';
if ( (mdtype == 'ALT') || (mdtype == 'ADDR3') )
{
agent_dialed_type = mdtype;
agent_dialed_number = mdnPhonENumbeR;
if (mdtype == 'ALT')
{manual_dial_only_type_flag = 'ALTPhonE';}
if (mdtype == 'ADDR3')
{manual_dial_only_type_flag = 'AddresS3';}
}
if ( (document.vicidial_form.LeadPreview.checked==true) && (active_ingroup_dial.length < 1) )
{
reselect_preview_dial = 1;
in_lead_preview_state = 1;
var man_preview = 'YES';
if (alt_phone_dialing == 1)
{
var man_status = "その時の見込み客をプレビューする <a href=\"#\" onclick=\"ManualDialOnly('" + manual_dial_only_type_flag + "')\"><font class=\"preview_text\"> 見込み客にダイアルする</font></a> or <a href=\"#\" onclick=\"ManualDialSkip()\"><font class=\"preview_text\">見込み客をスキップする</font></a> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"ManualDialOnly('ALTPhonE')\"><font class=\"preview_text\">代替電話</font></a> or <a href=\"#\" onclick=\"ManualDialOnly('AddresS3')\"><font class=\"preview_text\">住所3</font></a>";
if (manual_preview_dial=='PREVIEW_ONLY')
{
var man_status = "その時の見込み客をプレビューする <a href=\"#\" onclick=\"ManualDialOnly('" + manual_dial_only_type_flag + "')\"><font class=\"preview_text\"> 見込み客にダイアルする</font></a> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href=\"#\" onclick=\"ManualDialOnly('ALTPhonE')\"><font class=\"preview_text\">代替電話</font></a> or <a href=\"#\" onclick=\"ManualDialOnly('AddresS3')\"><font class=\"preview_text\">住所3</font></a>";
}
}
else
{
var man_status = "その時の見込み客をプレビューする <a href=\"#\" onclick=\"ManualDialOnly('" + manual_dial_only_type_flag + "')\"><font class=\"preview_text\"> 見込み客にダイアルする</font></a> or <a href=\"#\" onclick=\"ManualDialSkip()\"><font class=\"preview_text\">見込み客をスキップする</font></a>";
if (manual_preview_dial=='PREVIEW_ONLY')
{
var man_status = "その時の見込み客をプレビューする <a href=\"#\" onclick=\"ManualDialOnly('" + manual_dial_only_type_flag + "')\"><font class=\"preview_text\"> 見込み客にダイアルする</font></a>";
}
}
}
else
{
reselect_preview_dial = 0;
var man_preview = 'NO';
var man_status = "電話が鳴るのを待つ...";
}
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
if (cid_choice.length > 3)
{var call_cid = cid_choice;}
else
{
var call_cid = campaign_cid;
if (manual_dial_cid == 'AGENT_PHONE')
{
cid_lock=1;
call_cid = outbound_cid;
}
}
if (prefix_choice.length > 0)
{var call_prefix = prefix_choice;}
else
{var call_prefix = manual_dial_prefix;}
manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method + "&manual_dial_call_time_check=" + manual_dial_call_time_check + "&qm_extension=" + qm_extension + "&dial_ingroup=" + active_ingroup_dial + "&nocall_dial_flag=" + nocall_dial_flag + "&cid_lock=" + cid_lock;
// alert(manual_dial_filter + "\n" +manDiaLnext_query);
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(manDiaLnext_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var MDnextResponse = null;
// alert(manDiaLnext_query);
// alert(xmlhttp.responseText);
MDnextResponse = xmlhttp.responseText;
if (active_ingroup_dial.length > 0)
{
AutoDial_ReSume_PauSe("VDADready",'','','NO_STATUS_CHANGE');
AutoDialWaiting=1;
}
else
{
var MDnextResponse_array=MDnextResponse.split("\n");
MDnextCID = MDnextResponse_array[0];
LastCallCID = MDnextResponse_array[0];
var regMNCvar = new RegExp("ホッパーが空です","ig");
var regMDFvarDNC = new RegExp("DNC","ig");
var regMDFvarCAMP = new RegExp("CAMPLISTS","ig");
var regMDFvarTIME = new RegExp("OUTSIDE","ig");
if ( (MDnextCID.match(regMNCvar)) || (MDnextCID.match(regMDFvarDNC)) || (MDnextCID.match(regMDFvarCAMP)) || (MDnextCID.match(regMDFvarTIME)) )
{
var alert_displayed=0;
trigger_ready=1;
alt_phone_dialing=starting_alt_phone_dialing;
auto_dial_level=starting_dial_level;
MainPanelToFront();
CalLBacKsCounTCheck();
if (MDnextCID.match(regMNCvar))
{alert_box("キャンペーン用のホッパーにおける見込み客はありません。:\n" + campaign); alert_displayed=1;}
if (MDnextCID.match(regMDFvarDNC))
{alert_box("This phone number is in the DNC list:\n" + mdnPhonENumbeR); alert_displayed=1;}
if (MDnextCID.match(regMDFvarCAMP))
{alert_box("この電話番号はキャンペーンリストにありません。:\n" + mdnPhonENumbeR); alert_displayed=1;}
if (MDnextCID.match(regMDFvarTIME))
{alert_box("この電話番号はローカル電話時間外です。:\n" + mdnPhonENumbeR); alert_displayed=1;}
if (alert_displayed==0)
{alert_box("特定されないエラー:\n" + mdnPhonENumbeR + "|" + MDnextCID); alert_displayed=1;}
if (starting_dial_level == 0)
{
document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','','0');\"><img src=\"../agc/images/vdc_LB_dialnextnumber_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" /></a>";
}
else
{
if (dial_method == "INBOUND_MAN")
{
auto_dial_level=starting_dial_level;
document.getElementById("DiaLControl").innerHTML = "<img src=\"../agc/images/vdc_LB_pause_OFF_jp.gif\" border=\"0\" alt=\" 一時停止\" /><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><img src=\"../agc/images/vdc_LB_resume_jp.gif\" border=\"0\" alt=\"再開\" /></a><br /><a href=\"#\" onclick=\"ManualDialNext('','','','','','0');\"><img src=\"../agc/images/vdc_LB_dialnextnumber_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" /></a>";
}
else
{
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
}
document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
reselect_alt_dial = 0;
}
}
else
{
fronter = user;
LasTCID = MDnextResponse_array[0];
document.vicidial_form.lead_id.value = MDnextResponse_array[1];
LeaDPreVDispO = MDnextResponse_array[2];
document.vicidial_form.vendor_lead_code.value = MDnextResponse_array[4];
document.vicidial_form.list_id.value = MDnextResponse_array[5];
document.vicidial_form.gmt_offset_now.value = MDnextResponse_array[6];
document.vicidial_form.phone_code.value = MDnextResponse_array[7];
if ( (disable_alter_custphone=='Y') || (disable_alter_custphone=='HIDE') )
{
var tmp_pn = document.getElementById("phone_numberDISP");
if (disable_alter_custphone=='Y')
{
tmp_pn.innerHTML = MDnextResponse_array[8];
}
}
document.vicidial_form.phone_number.value = MDnextResponse_array[8];
document.vicidial_form.title.value = MDnextResponse_array[9];
document.vicidial_form.first_name.value = MDnextResponse_array[10];
document.vicidial_form.middle_initial.value = MDnextResponse_array[11];
document.vicidial_form.last_name.value = MDnextResponse_array[12];
document.vicidial_form.address1.value = MDnextResponse_array[13];
document.vicidial_form.address2.value = MDnextResponse_array[14];
document.vicidial_form.address3.value = MDnextResponse_array[15];
document.vicidial_form.city.value = MDnextResponse_array[16];
document.vicidial_form.state.value = MDnextResponse_array[17];
document.vicidial_form.province.value = MDnextResponse_array[18];
document.vicidial_form.postal_code.value = MDnextResponse_array[19];
document.vicidial_form.country_code.value = MDnextResponse_array[20];
document.vicidial_form.gender.value = MDnextResponse_array[21];
document.vicidial_form.date_of_birth.value = MDnextResponse_array[22];
document.vicidial_form.alt_phone.value = MDnextResponse_array[23];
document.vicidial_form.email.value = MDnextResponse_array[24];
document.vicidial_form.security_phrase.value = MDnextResponse_array[25];
var REGcommentsNL = new RegExp("!N","g");
MDnextResponse_array[26] = MDnextResponse_array[26].replace(REGcommentsNL, "\n");
document.vicidial_form.comments.value = MDnextResponse_array[26];
document.vicidial_form.called_count.value = MDnextResponse_array[27];
previous_called_count = MDnextResponse_array[27];
previous_dispo = MDnextResponse_array[2];
CBentry_time = MDnextResponse_array[28];
CBcallback_time = MDnextResponse_array[29];
CBuser = MDnextResponse_array[30];
CBcomments = MDnextResponse_array[31];
dialed_number = MDnextResponse_array[32];
dialed_label = MDnextResponse_array[33];
source_id = MDnextResponse_array[34];
document.vicidial_form.rank.value = MDnextResponse_array[35];
document.vicidial_form.owner.value = MDnextResponse_array[36];
// CalL_ScripT_id = MDnextResponse_array[37];
script_recording_delay = MDnextResponse_array[38];
CalL_XC_a_NuMber = MDnextResponse_array[39];
CalL_XC_b_NuMber = MDnextResponse_array[40];
CalL_XC_c_NuMber = MDnextResponse_array[41];
CalL_XC_d_NuMber = MDnextResponse_array[42];
CalL_XC_e_NuMber = MDnextResponse_array[43];
document.vicidial_form.entry_list_id.value = MDnextResponse_array[44];
custom_field_names = MDnextResponse_array[45];
custom_field_values = MDnextResponse_array[46];
custom_field_types = MDnextResponse_array[47];
var list_webform = MDnextResponse_array[48];
var list_webform_two = MDnextResponse_array[49];
post_phone_time_diff_alert_message = MDnextResponse_array[50];
//Added By Poundteam for Audited コメント (Manual Dial Section Only)
if (qc_enabled > 0)
{
document.vicidial_form.ViewCommentButton.value = MDnextResponse_array[51];
document.vicidial_form.audit_comments_button.value = MDnextResponse_array[51];
var REGACcomments = new RegExp("!N","g");
MDnextResponse_array[52] = MDnextResponse_array[52].replace(REGACcomments, "\n");
document.vicidial_form.audit_comments.value = MDnextResponse_array[52];
}
//END section Added By Poundteam for Audited コメント
timer_action = campaign_timer_action;
timer_action_message = campaign_timer_action_message;
timer_action_seconds = campaign_timer_action_seconds;
timer_action_destination = campaign_timer_action_destination;
lead_dial_number = dialed_number;
var dispnum = dialed_number;
var status_display_number = phone_number_format(dispnum);
var status_display_content='';
if (status_display_CALLID > 0) {status_display_content = status_display_content + " UID: " + MDnextCID;}
if (status_display_LEADID > 0) {status_display_content = status_display_content + " Lead: " + document.vicidial_form.lead_id.value;}
if (status_display_LISTID > 0) {status_display_content = status_display_content + " List: " + document.vicidial_form.list_id.value;}
document.getElementById("MainStatuSSpan").innerHTML = " 呼び出し: " + status_display_number + " " + status_display_content + " &nbsp; " + man_status;
if ( (dialed_label.length < 2) || (dialed_label=='NONE') ) {dialed_label='MAIN';}
if (hide_gender > 0)
{
document.vicidial_form.gender_list.value = MDnextResponse_array[21];
}
else
{
var gIndex = 0;
if (document.vicidial_form.gender.value == 'M') {var gIndex = 1;}
if (document.vicidial_form.gender.value == 'F') {var gIndex = 2;}
document.getElementById("gender_list").selectedIndex = gIndex;
var genderIndex = document.getElementById("gender_list").selectedIndex;
var genderValue = document.getElementById('gender_list').options[genderIndex].value;
document.vicidial_form.gender.value = genderValue;
}
LeaDDispO='';
VDIC_web_form_address = VICIDiaL_web_form_address
VDIC_web_form_address_two = VICIDiaL_web_form_address_two
if (list_webform.length > 5) {VDIC_web_form_address=list_webform;}
if (list_webform_two.length > 5) {VDIC_web_form_address_two=list_webform_two;}
var regWFAcustom = new RegExp("^VAR","ig");
if (VDIC_web_form_address.match(regWFAcustom))
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','CUSTOM');
TEMP_VDIC_web_form_address = TEMP_VDIC_web_form_address.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','DEFAULT','1');
}
if (VDIC_web_form_address_two.match(regWFAcustom))
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','CUSTOM');
TEMP_VDIC_web_form_address_two = TEMP_VDIC_web_form_address_two.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','DEFAULT','2');
}
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormRefresH();\"><img src=\"../agc/images/vdc_LB_webform_jp.gif\" border=\"0\" alt=\"ウェブフォーム\" /></a>\n";
if (enable_second_webform > 0)
{
document.getElementById("WebFormSpanTwo").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address_two + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormTwoRefresH();\"><img src=\"../agc/images/vdc_LB_webform_two_jp.gif\" border=\"0\" alt=\"ウェブフォーム 2\" /></a>\n";
}
if (CBentry_time.length > 2)
{
document.getElementById("CusTInfOSpaN").innerHTML = " <b> PREVIOUS 呼び戻す </b>";
document.getElementById("CusTInfOSpaN").style.background = CusTCB_bgcolor;
document.getElementById("CBcommentsBoxA").innerHTML = "<b>最後の電話ll:</b>" + CBentry_time;
document.getElementById("CBcommentsBoxB").innerHTML = "<b>コールバック：</b>" + CBcallback_time;
document.getElementById("CBcommentsBoxC").innerHTML = "<b>エージェント：</b>" + CBuser;
document.getElementById("CBcommentsBoxD").innerHTML = "<b>コメント：</b><br />" + CBcomments;
showDiv('CBcommentsBox');
}
if (post_phone_time_diff_alert_message.length > 10)
{
document.getElementById("post_phone_time_diff_span_contents").innerHTML = " &nbsp; &nbsp; " + post_phone_time_diff_alert_message + "<br />";
showDiv('post_phone_time_diff_span');
}
if (document.vicidial_form.LeadPreview.checked==false)
{
reselect_preview_dial = 0;
MD_channel_look=1;
custchannellive=1;
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><img src=\"../agc/images/vdc_LB_hangupcustomer_jp.gif\" border=\"0\" alt=\"顧客を停止させる\" /></a>";
if ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') )
{all_record = 'YES';}
if ( (view_scripts == 1) && (campaign_script.length > 0) )
{
var SCRIPT_web_form = 'http://127.0.0.1/testing.php';
var TEMP_SCRIPT_web_form = URLDecode(SCRIPT_web_form,'YES','DEFAULT','1');
if ( (script_recording_delay > 0) && ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') ) )
{
delayed_script_load = 'YES';
RefresHScript('CLEAR');
}
else
{
load_script_contents();
}
}
if (custom_fields_enabled > 0)
{
FormContentsLoad();
}
// JOEJ 082812 - new for email feature
// Will populate email tab in case this is a customer with an email record AND that the user selected a campaign that handles emails instead of phones
if (email_enabled > 0 && EMAILgroupCOUNT > 0)
{
EmailContentsLoad();
}
if (get_call_launch == 'SCRIPT')
{
if (delayed_script_load == 'YES')
{
load_script_contents();
}
ScriptPanelToFront();
}
if (get_call_launch == 'FORM')
{
FormPanelToFront();
}
if (get_call_launch == 'EMAIL')
{
EmailPanelToFront();
}
if (get_call_launch == 'WEBFORM')
{
window.open(TEMP_VDIC_web_form_address, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
if (get_call_launch == 'WEBFORMTWO')
{
window.open(TEMP_VDIC_web_form_address_two, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
}
else
{
if (custom_fields_enabled > 0)
{
FormContentsLoad();
}
if ( (view_scripts == 1) && (campaign_script.length > 0) )
{
var SCRIPT_web_form = 'http://127.0.0.1/testing.php';
var TEMP_SCRIPT_web_form = URLDecode(SCRIPT_web_form,'YES','DEFAULT','1');
RefresHScript();
}
reselect_preview_dial = 1;
}
}
}
}
}
delete xmlhttp;
if (document.vicidial_form.LeadPreview.checked==false)
{
active_group_alias='';
cid_choice='';
prefix_choice='';
agent_dialed_number='';
agent_dialed_type='';
CalL_ScripT_id='';
}
}
}
}
// ################################################################################
// Send the Manual Dial Skip
function ManualDialSkip()
{
if (manual_dial_in_progress==1)
{
alert_box('かけ直しやマニュアルダイアルをスキップすることができません。見込み客にダイアルしなければなりません。');
}
else
{
in_lead_preview_state=0;
if (dial_method == "INBOUND_MAN")
{
auto_dial_level=starting_dial_level;
document.getElementById("DiaLControl").innerHTML = "<img src=\"../agc/images/vdc_LB_pause_OFF_jp.gif\" border=\"0\" alt=\" 一時停止\" /><img src=\"../agc/images/vdc_LB_resume_OFF_jp.gif\" border=\"0\" alt=\"再開\" /><br /><img src=\"../agc/images/vdc_LB_dialnextnumber_OFF_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" />";
}
else
{
document.getElementById("DiaLControl").innerHTML = "<img src=\"../agc/images/vdc_LB_dialnextnumber_OFF_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" />";
}
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
manDiaLskip_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLskip&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&stage=" + previous_dispo + "&called_count=" + previous_called_count + "&campaign=" + campaign;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(manDiaLskip_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var MDSnextResponse = null;
// alert(manDiaLskip_query);
// alert(xmlhttp.responseText);
MDSnextResponse = xmlhttp.responseText;
var MDSnextResponse_array=MDSnextResponse.split("\n");
MDSnextCID = MDSnextResponse_array[0];
if (MDSnextCID == "LEAD NOT REVERTED")
{
alert_box("見込み客は戻されませんでした。エラーがありました。:\n" + MDSnextResponse);
}
else
{
document.vicidial_form.lead_id.value ='';
document.vicidial_form.vendor_lead_code.value='';
document.vicidial_form.list_id.value ='';
document.vicidial_form.entry_list_id.value ='';
document.vicidial_form.gmt_offset_now.value ='';
document.vicidial_form.phone_code.value ='';
if ( (disable_alter_custphone=='Y') || (disable_alter_custphone=='HIDE') )
{
var tmp_pn = document.getElementById("phone_numberDISP");
tmp_pn.innerHTML = ' &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ';
}
document.vicidial_form.phone_number.value ='';
document.vicidial_form.title.value ='';
document.vicidial_form.first_name.value ='';
document.vicidial_form.middle_initial.value ='';
document.vicidial_form.last_name.value ='';
document.vicidial_form.address1.value ='';
document.vicidial_form.address2.value ='';
document.vicidial_form.address3.value ='';
document.vicidial_form.city.value ='';
document.vicidial_form.state.value ='';
document.vicidial_form.province.value ='';
document.vicidial_form.postal_code.value ='';
document.vicidial_form.country_code.value ='';
document.vicidial_form.gender.value ='';
document.vicidial_form.date_of_birth.value ='';
document.vicidial_form.alt_phone.value ='';
document.vicidial_form.email.value ='';
document.vicidial_form.security_phrase.value='';
document.vicidial_form.comments.value ='';
document.vicidial_form.audit_comments.value ='';
if (qc_enabled > 0)
{
document.vicidial_form.ViewCommentButton.value ='';
document.vicidial_form.audit_comments_button.value ='';
}
document.vicidial_form.called_count.value ='';
document.vicidial_form.rank.value ='';
document.vicidial_form.owner.value ='';
VDCL_group_id = '';
fronter = '';
previous_called_count = '';
previous_dispo = '';
custchannellive=1;
if (post_phone_time_diff_alert_message.length > 10)
{
document.getElementById("post_phone_time_diff_span_contents").innerHTML = "";
hideDiv('post_phone_time_diff_span');
}
document.getElementById("MainStatuSSpan").innerHTML = " Lead skipped, go オンto next lead";
if (dial_method == "INBOUND_MAN")
{
document.getElementById("DiaLControl").innerHTML = "<img src=\"../agc/images/vdc_LB_pause_OFF_jp.gif\" border=\"0\" alt=\" 一時停止\" /><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><img src=\"../agc/images/vdc_LB_resume_jp.gif\" border=\"0\" alt=\"再開\" /></a><br /><a href=\"#\" onclick=\"ManualDialNext('','','','','','0');\"><img src=\"../agc/images/vdc_LB_dialnextnumber_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" /></a>";
}
else
{
document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','','0');\"><img src=\"../agc/images/vdc_LB_dialnextnumber_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" /></a>";
}
}
}
}
delete xmlhttp;
active_group_alias='';
cid_choice='';
prefix_choice='';
agent_dialed_number='';
agent_dialed_type='';
CalL_ScripT_id='';
RefresHScript('CLEAR');
// document.getElementById('vcFormIFrame').src='./vdc_form_display.php?lead_id=&list_id=&stage=WELCOME';
}
}
}
// ################################################################################
// Send the Manual Dial Only - dial the previewed lead
function ManualDialOnly(taskaltnum)
{
in_lead_preview_state=0;
inOUT = 'OUT';
alt_dial_status_display = 0;
all_record = 'NO';
all_record_count=0;
var usegroupalias=0;
if (taskaltnum == 'ALTPhonE')
{
var manDiaLonly_num = document.vicidial_form.alt_phone.value;
lead_dial_number = document.vicidial_form.alt_phone.value;
dialed_number = lead_dial_number;
dialed_label = 'ALT';
WebFormRefresH('');
WebFormTwoRefresH('');
}
else
{
if (taskaltnum == 'AddresS3')
{
var manDiaLonly_num = document.vicidial_form.address3.value;
lead_dial_number = document.vicidial_form.address3.value;
dialed_number = lead_dial_number;
dialed_label = 'ADDR3';
WebFormRefresH('');
WebFormTwoRefresH('');
}
else
{
var manDiaLonly_num = document.vicidial_form.phone_number.value;
lead_dial_number = document.vicidial_form.phone_number.value;
dialed_number = lead_dial_number;
dialed_label = 'MAIN';
WebFormRefresH('');
WebFormTwoRefresH('');
}
}
if (dialed_label == 'ALT')
{document.getElementById("CusTInfOSpaN").innerHTML = " <b> 代替ダイヤル番号： 代替の </b>";}
if (dialed_label == 'ADDR3')
{document.getElementById("CusTInfOSpaN").innerHTML = " <b> 代替ダイヤル番号： 住所3 </b>";}
last_mdtype = dialed_label;
var REGalt_dial = new RegExp("X","g");
if (dialed_label.match(REGalt_dial))
{
document.getElementById("CusTInfOSpaN").innerHTML = " <b> 代替ダイヤル番号： " + dialed_label + "</b>";
document.getElementById("EAcommentsBoxA").innerHTML = "<b>電話コードと番号： </b>" + EAphone_code + " " + EAphone_number;
var EAactive_link = '';
if (EAalt_phone_active == 'Y')
{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','N');\">この電話番号を無効に変更する</a>";}
else
{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','Y');\">この電話番号を有効に変更する</a>";}
document.getElementById("EAcommentsBoxB").innerHTML = "<b>有効：</b>" + EAalt_phone_active + "<br />" + EAactive_link;
document.getElementById("EAcommentsBoxC").innerHTML = "<b>代替カウント：</b>" + EAalt_phone_count;
document.getElementById("EAcommentsBoxD").innerHTML = "<b>注：</b><br />" + EAalt_phone_notes;
showDiv('EAcommentsBox');
}
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
if (cid_choice.length > 3)
{
var call_cid = cid_choice;
usegroupalias=1;
}
else
{
var call_cid = campaign_cid;
if (manual_dial_cid == 'AGENT_PHONE')
{
cid_lock=1;
call_cid = outbound_cid;
}
}
if (prefix_choice.length > 0)
{var call_prefix = prefix_choice;}
else
{var call_prefix = manual_dial_prefix;}
manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id + "&security=" + document.vicidial_form.security_phrase.value + "&qm_extension=" + qm_extension + "&old_CID=" + LastCallCID + "&cid_lock=" + cid_lock;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(manDiaLonly_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var MDOnextResponse = null;
// alert(manDiaLonly_query);
// alert(xmlhttp.responseText);
MDOnextResponse = xmlhttp.responseText;
var MDOnextResponse_array=MDOnextResponse.split("\n");
MDnextCID = MDOnextResponse_array[0];
LastCallCID = MDOnextResponse_array[0];
agent_log_id = MDOnextResponse_array[1];
if (MDnextCID == " 電話 NOT PLACED")
{
alert_box("電話がかかっていません。エラーがありました。:\n" + MDOnextResponse);
}
else
{
LasTCID = MDOnextResponse_array[0];
MD_channel_look=1;
custchannellive=1;
var dispnum = manDiaLonly_num;
var status_display_number = phone_number_format(dispnum);
if (alt_dial_status_display=='0')
{
var status_display_content='';
if (status_display_CALLID > 0) {status_display_content = status_display_content + " UID: " + MDnextCID;}
if (status_display_LEADID > 0) {status_display_content = status_display_content + " Lead: " + document.vicidial_form.lead_id.value;}
if (status_display_LISTID > 0) {status_display_content = status_display_content + " List: " + document.vicidial_form.list_id.value;}
document.getElementById("MainStatuSSpan").innerHTML = " 呼び出し: " + status_display_number + " " + status_display_content + " &nbsp; 電話が鳴るのを待つ...";
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><img src=\"../agc/images/vdc_LB_hangupcustomer_jp.gif\" border=\"0\" alt=\"顧客を停止させる\" /></a>";
}
if ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') )
{all_record = 'YES';}
if ( (view_scripts == 1) && (campaign_script.length > 0) )
{
var SCRIPT_web_form = 'http://127.0.0.1/testing.php';
var TEMP_SCRIPT_web_form = URLDecode(SCRIPT_web_form,'YES','DEFAULT','1');
if ( (script_recording_delay > 0) && ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') ) )
{
delayed_script_load = 'YES';
RefresHScript('CLEAR');
}
else
{
load_script_contents();
}
}
if (custom_fields_enabled > 0)
{
FormContentsLoad();
}
// JOEJ 082812 - new for email feature
// Will populate email tab in case this is a customer with an email record
if (email_enabled > 0)
{
EmailContentsLoad();
}
if (get_call_launch == 'SCRIPT')
{
if (delayed_script_load == 'YES')
{
load_script_contents();
}
ScriptPanelToFront();
}
if (get_call_launch == 'FORM')
{
FormPanelToFront();
}
if (get_call_launch == 'EMAIL')
{
EmailPanelToFront();
}
if (get_call_launch == 'WEBFORM')
{
window.open(TEMP_VDIC_web_form_address, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
if (get_call_launch == 'WEBFORMTWO')
{
window.open(TEMP_VDIC_web_form_address_two, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
}
}
}
delete xmlhttp;
active_group_alias='';
cid_choice='';
prefix_choice='';
agent_dialed_number='';
agent_dialed_type='';
CalL_ScripT_id='';
}
}
// ################################################################################
// Set the client to READY and start looking for calls (VDADready, VDADpause)
function AutoDial_ReSume_PauSe(taskaction,taskagentlog,taskwrapup,taskstatuschange,temp_reason,temp_auto,temp_auto_code)
{
var add_pause_code='';
if (taskaction == 'VDADready')
{
VDRP_stage = 'READY';
VDRP_stage_seconds=0;
if (INgroupCOUNT > 0)
{
if (VICIDiaL_closer_blended == 0)
{VDRP_stage = 'CLOSER';}
else
{VDRP_stage = 'READY';}
}
AutoDialReady = 1;
AutoDialWaiting = 1;
if (dial_method == "INBOUND_MAN")
{
auto_dial_level=starting_dial_level;
document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><img src=\"../agc/images/vdc_LB_pause_jp.gif\" border=\"0\" alt=\" 一時停止\" /></a><img src=\"../agc/images/vdc_LB_resume_OFF_jp.gif\" border=\"0\" alt=\"再開\" /></a><br /><a href=\"#\" onclick=\"ManualDialNext('','','','','','0');\"><img src=\"../agc/images/vdc_LB_dialnextnumber_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" /></a>";
}
else
{
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_ready;
}
}
else
{
VDRP_stage = 'PAUSED';
VDRP_stage_seconds=0;
AutoDialReady = 0;
AutoDialWaiting = 0;
pause_code_counter = 0;
if (dial_method == "INBOUND_MAN")
{
auto_dial_level=starting_dial_level;
document.getElementById("DiaLControl").innerHTML = "<img src=\"../agc/images/vdc_LB_pause_OFF_jp.gif\" border=\"0\" alt=\" 一時停止\" /><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><img src=\"../agc/images/vdc_LB_resume_jp.gif\" border=\"0\" alt=\"再開\" /></a><br /><a href=\"#\" onclick=\"ManualDialNext('','','','','','0');\"><img src=\"../agc/images/vdc_LB_dialnextnumber_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" /></a>";
}
else
{
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
}
if ( (agent_pause_codes_active=='FORCE') && (temp_reason != 'LOGOUT') && (temp_reason != 'REQUEUE') && (temp_reason != 'DIALNEXT') && (temp_auto != '1') )
{
PauseCodeSelectContent_create();
}
if (temp_auto == '1')
{
add_pause_code = "&sub_status=" + temp_auto_code;
}
}
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
autoDiaLready_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=" + taskaction + "&user=" + user + "&pass=" + pass + "&stage=" + VDRP_stage + "&agent_log_id=" + agent_log_id + "&agent_log=" + taskagentlog + "&wrapup=" + taskwrapup + "&campaign=" + campaign + "&dial_method" + dial_method + "&comments=" + taskstatuschange + add_pause_code + "&qm_extension=" + qm_extension;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(autoDiaLready_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var check_dispo = null;
check_dispo = xmlhttp.responseText;
var check_DS_array=check_dispo.split("\n");
// alert(xmlhttp.responseText + "\n|" + check_DS_array[1] + "\n|" + check_DS_array[2] + "|");
if (check_DS_array[1] == 'Next agent_log_id:')
{agent_log_id = check_DS_array[2];}
}
}
delete xmlhttp;
}
waiting_on_dispo=0;
return agent_log_id;
}
// ################################################################################
// Check to see if there is a call being sent from the auto-dialer to agent conf
function ReChecKCustoMerChaN()
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
recheckVDAI_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ACTION=VDADREcheckINCOMING" + "&agent_log_id=" + agent_log_id + "&lead_id=" + document.vicidial_form.lead_id.value;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(recheckVDAI_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var recheck_incoming = null;
recheck_incoming = xmlhttp.responseText;
// alert(xmlhttp.responseText);
var recheck_VDIC_array=recheck_incoming.split("\n");
if (recheck_VDIC_array[0] == '1')
{
var reVDIC_data_VDAC=recheck_VDIC_array[1].split("|");
if (reVDIC_data_VDAC[3] == lastcustchannel)
{
// do nothing
}
else
{
// alert("Channel has changed from:\n" + lastcustchannel + '|' + lastcustserverip + "\nto:\n" + reVDIC_data_VDAC[3] + '|' + reVDIC_data_VDAC[4]);
document.getElementById("callchannel").innerHTML = reVDIC_data_VDAC[3];
lastcustchannel = reVDIC_data_VDAC[3];
document.vicidial_form.callserverip.value = reVDIC_data_VDAC[4];
lastcustserverip = reVDIC_data_VDAC[4];
custchannellive = 1;
}
}
}
}
delete xmlhttp;
}
}
// ################################################################################
// pull the script contents sending the webform variables to the script display script
function load_script_contents()
{
var new_script_content = null;
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
NeWscript_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&called_count=" + document.vicidial_form.called_count.value + "&ScrollDIV=1&" + web_form_vars;
xmlhttp.open('POST', 'vdc_script_display.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(NeWscript_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
new_script_content = xmlhttp.responseText;
document.getElementById("ScriptContents").innerHTML = new_script_content;
}
}
delete xmlhttp;
}
}
// ################################################################################
// Alternate phone number change
function alt_phone_change(APCphone,APCcount,APCleadID,APCactive)
{
var EAactive_link = '';
if (APCactive == 'Y')
{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','N');\">この電話番号を無効に変更する</a>";}
else
{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','Y');\">この電話番号を有効に変更する</a>";}
document.getElementById("EAcommentsBoxB").innerHTML = "<b>有効：</b>" + EAalt_phone_active + "<br />" + EAactive_link;
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
APC_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ACTION=alt_phone_change" + "&phone_number=" + APCphone + "&lead_id=" + APCleadID + "&called_count=" + APCcount + "&stage=" + APCactive;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(APC_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
}
}
delete xmlhttp;
}
}
// ################################################################################
// Check to see if there is a call being sent from the auto-dialer to agent conf
function check_for_auto_incoming()
{
if (typeof(xmlhttprequestcheckauto) == "undefined")
{
all_record = 'NO';
all_record_count=0;
// document.vicidial_form.lead_id.value = '';
var xmlhttprequestcheckauto=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttprequestcheckauto = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttprequestcheckauto = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttprequestcheckauto = false;
}
}
@end @*/
if (!xmlhttprequestcheckauto && typeof XMLHttpRequest!='undefined')
{
xmlhttprequestcheckauto = new XMLHttpRequest();
}
if (xmlhttprequestcheckauto)
{
checkVDAI_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&orig_pass=" + orig_pass + "&campaign=" + campaign + "&ACTION=VDADcheckINCOMING" + "&agent_log_id=" + agent_log_id;
xmlhttprequestcheckauto.open('POST', 'vdc_db_query.php');
xmlhttprequestcheckauto.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttprequestcheckauto.send(checkVDAI_query);
xmlhttprequestcheckauto.onreadystatechange = function()
{
if (xmlhttprequestcheckauto.readyState == 4 && xmlhttprequestcheckauto.status == 200)
{
var check_incoming = null;
check_incoming = xmlhttprequestcheckauto.responseText;
// alert(checkVDAI_query);
// alert(xmlhttprequestcheckauto.responseText);
var check_VDIC_array=check_incoming.split("\n");
if (check_VDIC_array[0] == '1')
{
// alert(xmlhttprequestcheckauto.responseText);
AutoDialWaiting = 0;
QUEUEpadding = 0;
var VDIC_data_VDAC=check_VDIC_array[1].split("|");
VDIC_web_form_address = VICIDiaL_web_form_address
VDIC_web_form_address_two = VICIDiaL_web_form_address_two
var VDIC_fronter='';
var VDIC_data_VDIG=check_VDIC_array[2].split("|");
if (VDIC_data_VDIG[0].length > 5)
{VDIC_web_form_address = VDIC_data_VDIG[0];}
var VDCL_group_name = VDIC_data_VDIG[1];
var VDCL_group_color = VDIC_data_VDIG[2];
var VDCL_fronter_display = VDIC_data_VDIG[3];
VDCL_group_id = VDIC_data_VDIG[4];
CalL_ScripT_id = VDIC_data_VDIG[5];
CalL_AutO_LauncH = VDIC_data_VDIG[6];
CalL_XC_a_Dtmf = VDIC_data_VDIG[7];
CalL_XC_a_NuMber = VDIC_data_VDIG[8];
CalL_XC_b_Dtmf = VDIC_data_VDIG[9];
CalL_XC_b_NuMber = VDIC_data_VDIG[10];
if ( (VDIC_data_VDIG[11].length > 1) && (VDIC_data_VDIG[11] != '---NONE---') )
{LIVE_default_xfer_group = VDIC_data_VDIG[11];}
else
{LIVE_default_xfer_group = default_xfer_group;}
if ( (VDIC_data_VDIG[12].length > 1) && (VDIC_data_VDIG[12]!='DISABLED') )
{LIVE_campaign_recording = VDIC_data_VDIG[12];}
else
{LIVE_campaign_recording = campaign_recording;}
if ( (VDIC_data_VDIG[13].length > 1) && (VDIC_data_VDIG[13]!='NONE') )
{LIVE_campaign_rec_filename = VDIC_data_VDIG[13];}
else
{LIVE_campaign_rec_filename = campaign_rec_filename;}
if ( (VDIC_data_VDIG[14].length > 1) && (VDIC_data_VDIG[14]!='NONE') )
{LIVE_default_group_alias = VDIC_data_VDIG[14];}
else
{LIVE_default_group_alias = default_group_alias;}
if ( (VDIC_data_VDIG[15].length > 1) && (VDIC_data_VDIG[15]!='NONE') )
{LIVE_caller_id_number = VDIC_data_VDIG[15];}
else
{LIVE_caller_id_number = default_group_alias_cid;}
if (VDIC_data_VDIG[16].length > 0)
{LIVE_web_vars = VDIC_data_VDIG[16];}
else
{LIVE_web_vars = default_web_vars;}
if (VDIC_data_VDIG[17].length > 5)
{VDIC_web_form_address_two = VDIC_data_VDIG[17];}
var call_timer_action = VDIC_data_VDIG[18];
if ( (call_timer_action == 'NONE') || (call_timer_action.length < 2) )
{
timer_action = campaign_timer_action;
timer_action_message = campaign_timer_action_message;
timer_action_seconds = campaign_timer_action_seconds;
timer_action_destination = campaign_timer_action_destination;
}
else
{
var call_timer_action_message = VDIC_data_VDIG[19];
var call_timer_action_seconds = VDIC_data_VDIG[20];
var call_timer_action_destination = VDIC_data_VDIG[27];
timer_action = call_timer_action;
timer_action_message = call_timer_action_message;
timer_action_seconds = call_timer_action_seconds;
timer_action_destination = call_timer_action_destination;
}
CalL_XC_c_NuMber = VDIC_data_VDIG[21];
CalL_XC_d_NuMber = VDIC_data_VDIG[22];
CalL_XC_e_NuMber = VDIC_data_VDIG[23];
CalL_XC_e_NuMber = VDIC_data_VDIG[23];
uniqueid_status_display = VDIC_data_VDIG[24];
uniqueid_status_prefix = VDIC_data_VDIG[26];
did_id = VDIC_data_VDIG[28];
did_extension = VDIC_data_VDIG[29];
did_pattern = VDIC_data_VDIG[30];
did_description = VDIC_data_VDIG[31];
closecallid = VDIC_data_VDIG[32];
xfercallid = VDIC_data_VDIG[33];
var VDIC_data_VDFR=check_VDIC_array[3].split("|");
if ( (VDIC_data_VDFR[1].length > 1) && (VDCL_fronter_display == 'Y') )
{VDIC_fronter = " Fronter: " + VDIC_data_VDFR[0] + " - " + VDIC_data_VDFR[1];}
document.vicidial_form.lead_id.value = VDIC_data_VDAC[0];
document.vicidial_form.uniqueid.value = VDIC_data_VDAC[1];
CIDcheck = VDIC_data_VDAC[2];
CalLCID = VDIC_data_VDAC[2];
LastCallCID = VDIC_data_VDAC[2];
document.getElementById("callchannel").innerHTML = VDIC_data_VDAC[3];
lastcustchannel = VDIC_data_VDAC[3];
document.vicidial_form.callserverip.value = VDIC_data_VDAC[4];
lastcustserverip = VDIC_data_VDAC[4];
if( document.images ) { document.images['livecall'].src = image_livecall_ON.src;}
document.vicidial_form.SecondS.value = 0;
document.getElementById("SecondSDISP").innerHTML = '0';
if (uniqueid_status_display=='ENABLED')
{custom_call_id = " Call ID " + VDIC_data_VDAC[1];}
if (uniqueid_status_display=='ENABLED_PREFIX')
{custom_call_id = " Call ID " + uniqueid_status_prefix + "" + VDIC_data_VDAC[1];}
if (uniqueid_status_display=='ENABLED_PRESERVE')
{custom_call_id = " Call ID " + VDIC_data_VDIG[25];}
VD_live_customer_call = 1;
VD_live_call_secondS = 0;
// INSERT VICIDIAL_LOG ENTRY FOR THIS 電話 PROCESS
// DialLog("start");
custchannellive=1;
LasTCID = check_VDIC_array[4];
LeaDPreVDispO = check_VDIC_array[6];
fronter = check_VDIC_array[7];
document.vicidial_form.vendor_lead_code.value = check_VDIC_array[8];
document.vicidial_form.list_id.value = check_VDIC_array[9];
document.vicidial_form.gmt_offset_now.value = check_VDIC_array[10];
document.vicidial_form.phone_code.value = check_VDIC_array[11];
if ( (disable_alter_custphone=='Y') || (disable_alter_custphone=='HIDE') )
{
var tmp_pn = document.getElementById("phone_numberDISP");
if (disable_alter_custphone=='Y')
{
tmp_pn.innerHTML = check_VDIC_array[12];
}
}
document.vicidial_form.phone_number.value = check_VDIC_array[12];
document.vicidial_form.title.value = check_VDIC_array[13];
document.vicidial_form.first_name.value = check_VDIC_array[14];
document.vicidial_form.middle_initial.value = check_VDIC_array[15];
document.vicidial_form.last_name.value = check_VDIC_array[16];
document.vicidial_form.address1.value = check_VDIC_array[17];
document.vicidial_form.address2.value = check_VDIC_array[18];
document.vicidial_form.address3.value = check_VDIC_array[19];
document.vicidial_form.city.value = check_VDIC_array[20];
document.vicidial_form.state.value = check_VDIC_array[21];
document.vicidial_form.province.value = check_VDIC_array[22];
document.vicidial_form.postal_code.value = check_VDIC_array[23];
document.vicidial_form.country_code.value = check_VDIC_array[24];
document.vicidial_form.gender.value = check_VDIC_array[25];
document.vicidial_form.date_of_birth.value = check_VDIC_array[26];
document.vicidial_form.alt_phone.value = check_VDIC_array[27];
document.vicidial_form.email.value = check_VDIC_array[28];
document.vicidial_form.security_phrase.value = check_VDIC_array[29];
var REGcommentsNL = new RegExp("!N","g");
check_VDIC_array[30] = check_VDIC_array[30].replace(REGcommentsNL, "\n");
document.vicidial_form.comments.value = check_VDIC_array[30];
document.vicidial_form.called_count.value = check_VDIC_array[31];
CBentry_time = check_VDIC_array[32];
CBcallback_time = check_VDIC_array[33];
CBuser = check_VDIC_array[34];
CBcomments = check_VDIC_array[35];
dialed_number = check_VDIC_array[36];
dialed_label = check_VDIC_array[37];
source_id = check_VDIC_array[38];
EAphone_code = check_VDIC_array[39];
EAphone_number = check_VDIC_array[40];
EAalt_phone_notes = check_VDIC_array[41];
EAalt_phone_active = check_VDIC_array[42];
EAalt_phone_count = check_VDIC_array[43];
document.vicidial_form.rank.value = check_VDIC_array[44];
document.vicidial_form.owner.value = check_VDIC_array[45];
script_recording_delay = check_VDIC_array[46];
document.vicidial_form.entry_list_id.value = check_VDIC_array[47];
custom_field_names = check_VDIC_array[48];
custom_field_values = check_VDIC_array[49];
custom_field_types = check_VDIC_array[50];
//Added By Poundteam for Audited コメント (Manual Dial Section Only)
if (qc_enabled > 0)
{
document.vicidial_form.ViewCommentButton.value = check_VDIC_array[53];
document.vicidial_form.audit_comments_button.value = check_VDIC_array[53];
var REGACcomments = new RegExp("!N","g");
check_VDIC_array[54] = check_VDIC_array[54].replace(REGACcomments, "\n");
document.vicidial_form.audit_comments.value = check_VDIC_array[54];
}
//END section Added By Poundteam for Audited コメント
// Add here for AutoDial (VDADcheckINCOMING in vdc_db_query)
if (hide_gender > 0)
{
document.vicidial_form.gender_list.value = check_VDIC_array[25];
}
else
{
var gIndex = 0;
if (document.vicidial_form.gender.value == 'M') {var gIndex = 1;}
if (document.vicidial_form.gender.value == 'F') {var gIndex = 2;}
document.getElementById("gender_list").selectedIndex = gIndex;
}
lead_dial_number = document.vicidial_form.phone_number.value;
var dispnum = document.vicidial_form.phone_number.value;
var status_display_number = phone_number_format(dispnum);
var callnum = dialed_number;
var dial_display_number = phone_number_format(callnum);
var status_display_content='';
if (status_display_CALLID > 0) {status_display_content = status_display_content + " UID: " + LasTCID;}
if (status_display_LEADID > 0) {status_display_content = status_display_content + " Lead: " + document.vicidial_form.lead_id.value;}
if (status_display_LISTID > 0) {status_display_content = status_display_content + " List: " + document.vicidial_form.list_id.value;}
document.getElementById("MainStatuSSpan").innerHTML = " 入ってくる: " + dial_display_number + " " + custom_call_id + " " + status_display_content + " &nbsp; " + VDIC_fronter;
if (CBentry_time.length > 2)
{
document.getElementById("CusTInfOSpaN").innerHTML = " <b> PREVIOUS 呼び戻す </b>";
document.getElementById("CusTInfOSpaN").style.background = CusTCB_bgcolor;
document.getElementById("CBcommentsBoxA").innerHTML = "<b>最後の電話ll:</b>" + CBentry_time;
document.getElementById("CBcommentsBoxB").innerHTML = "<b>コールバック：</b>" + CBcallback_time;
document.getElementById("CBcommentsBoxC").innerHTML = "<b>エージェント：</b>" + CBuser;
document.getElementById("CBcommentsBoxD").innerHTML = "<b>コメント：</b><br />" + CBcomments;
showDiv('CBcommentsBox');
}
if (dialed_label == 'ALT')
{document.getElementById("CusTInfOSpaN").innerHTML = " <b> 代替ダイヤル番号： 代替の </b>";}
if (dialed_label == 'ADDR3')
{document.getElementById("CusTInfOSpaN").innerHTML = " <b> 代替ダイヤル番号： 住所3 </b>";}
var REGalt_dial = new RegExp("X","g");
if (dialed_label.match(REGalt_dial))
{
document.getElementById("CusTInfOSpaN").innerHTML = " <b> 代替ダイヤル番号： " + dialed_label + "</b>";
document.getElementById("EAcommentsBoxA").innerHTML = "<b>電話コードと番号： </b>" + EAphone_code + " " + EAphone_number;
var EAactive_link = '';
if (EAalt_phone_active == 'Y')
{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','N');\">この電話番号を無効に変更する</a>";}
else
{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','Y');\">この電話番号を有効に変更する</a>";}
document.getElementById("EAcommentsBoxB").innerHTML = "<b>有効：</b>" + EAalt_phone_active + "<br />" + EAactive_link;
document.getElementById("EAcommentsBoxC").innerHTML = "<b>代替カウント：</b>" + EAalt_phone_count;
document.getElementById("EAcommentsBoxD").innerHTML = "<b>注：</b>" + EAalt_phone_notes;
showDiv('EAcommentsBox');
}
if (VDIC_data_VDIG[1].length > 0)
{
inOUT = 'IN';
if (VDIC_data_VDIG[2].length > 2)
{
document.getElementById("MainStatuSSpan").style.background = VDIC_data_VDIG[2];
}
var dispnum = document.vicidial_form.phone_number.value;
var status_display_number = phone_number_format(dispnum);
var callnum = dialed_number;
var dial_display_number = phone_number_format(callnum);
var status_display_content='';
if (status_display_CALLID > 0) {status_display_content = status_display_content + " UID: " + CIDcheck;}
if (status_display_LEADID > 0) {status_display_content = status_display_content + " Lead: " + document.vicidial_form.lead_id.value;}
if (status_display_LISTID > 0) {status_display_content = status_display_content + " List: " + document.vicidial_form.list_id.value;}
document.getElementById("MainStatuSSpan").innerHTML = " 入ってくる: " + dial_display_number + " " + custom_call_id + " Group- " + VDIC_data_VDIG[1] + " &nbsp; " + VDIC_fronter + " " + status_display_content;
}
document.getElementById("ParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParK','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_LB_parkcall_jp.gif\" border=\"0\" alt=\"電話保留する\" /></a>";
if ( (ivr_park_call=='ENABLED') || (ivr_park_call=='ENABLED_PARK_ONLY') )
{
document.getElementById("ivrParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParKivr','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_LB_ivrparkcall_jp.gif\" border=\"0\" alt=\"IVR 電話保留する\" /></a>";
}
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><img src=\"../agc/images/vdc_LB_hangupcustomer_jp.gif\" border=\"0\" alt=\"顧客を停止させる\" /></a>";
document.getElementById("XferControl").innerHTML = "<a href=\"#\" onclick=\"ShoWTransferMain('ON');\"><img src=\"../agc/images/vdc_LB_transferconf_jp.gif\" border=\"0\" alt=\"トランスファー-会議\" /></a>";
document.getElementById("LocalCloser").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_XB_localcloser_jp.gif\" border=\"0\" alt=\"ローカルクローザー\" style=\"vertical-align:middle\" /></a>";
document.getElementById("DialBlindTransfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_XB_blindtransfer_jp.gif\" border=\"0\" alt=\"ブラインドトランスファーをダイアルする\" style=\"vertical-align:middle\" /></a>";
document.getElementById("DialBlindVMail").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRVMAIL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_XB_ammessage.gif\" border=\"0\" alt=\"Blind Transfer VMail Message\" style=\"vertical-align:middle\" /></a>";
if ( (quick_transfer_button == 'IN_GROUP') || (quick_transfer_button == 'LOCKED_IN_GROUP') )
{
if (quick_transfer_button_locked > 0)
{quick_transfer_button_orig = default_xfer_group;}
document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "','','','" + quick_transfer_button_locked + "');return false;\"><img src=\"../agc/images/vdc_LB_quickxfer_jp.gif\" border=\"0\" alt=\"クイック転送\" /></a>";
}
if (prepopulate_transfer_preset_enabled > 0)
{
if ( (prepopulate_transfer_preset == 'PRESET_1') || (prepopulate_transfer_preset == 'LOCKED_PRESET_1') )
{document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber; document.vicidial_form.xfername.value='D1';}
if ( (prepopulate_transfer_preset == 'PRESET_2') || (prepopulate_transfer_preset == 'LOCKED_PRESET_2') )
{document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber; document.vicidial_form.xfername.value='D2';}
if ( (prepopulate_transfer_preset == 'PRESET_3') || (prepopulate_transfer_preset == 'LOCKED_PRESET_3') )
{document.vicidial_form.xfernumber.value = CalL_XC_c_NuMber; document.vicidial_form.xfername.value='D3';}
if ( (prepopulate_transfer_preset == 'PRESET_4') || (prepopulate_transfer_preset == 'LOCKED_PRESET_4') )
{document.vicidial_form.xfernumber.value = CalL_XC_d_NuMber; document.vicidial_form.xfername.value='D4';}
if ( (prepopulate_transfer_preset == 'PRESET_5') || (prepopulate_transfer_preset == 'LOCKED_PRESET_5') )
{document.vicidial_form.xfernumber.value = CalL_XC_e_NuMber; document.vicidial_form.xfername.value='D5';}
}
if ( (quick_transfer_button == 'PRESET_1') || (quick_transfer_button == 'PRESET_2') || (quick_transfer_button == 'PRESET_3') || (quick_transfer_button == 'PRESET_4') || (quick_transfer_button == 'PRESET_5') || (quick_transfer_button == 'LOCKED_PRESET_1') || (quick_transfer_button == 'LOCKED_PRESET_2') || (quick_transfer_button == 'LOCKED_PRESET_3') || (quick_transfer_button == 'LOCKED_PRESET_4') || (quick_transfer_button == 'LOCKED_PRESET_5') )
{
if ( (quick_transfer_button == 'PRESET_1') || (quick_transfer_button == 'LOCKED_PRESET_1') )
{document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber; document.vicidial_form.xfername.value='D1';}
if ( (quick_transfer_button == 'PRESET_2') || (quick_transfer_button == 'LOCKED_PRESET_2') )
{document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber; document.vicidial_form.xfername.value='D2';}
if ( (quick_transfer_button == 'PRESET_3') || (quick_transfer_button == 'LOCKED_PRESET_3') )
{document.vicidial_form.xfernumber.value = CalL_XC_c_NuMber; document.vicidial_form.xfername.value='D3';}
if ( (quick_transfer_button == 'PRESET_4') || (quick_transfer_button == 'LOCKED_PRESET_4') )
{document.vicidial_form.xfernumber.value = CalL_XC_d_NuMber; document.vicidial_form.xfername.value='D4';}
if ( (quick_transfer_button == 'PRESET_5') || (quick_transfer_button == 'LOCKED_PRESET_5') )
{document.vicidial_form.xfernumber.value = CalL_XC_e_NuMber; document.vicidial_form.xfername.value='D5';}
if (quick_transfer_button_locked > 0)
{quick_transfer_button_orig = document.vicidial_form.xfernumber.value;}
document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "','','','" + quick_transfer_button_locked + "');return false;\"><img src=\"../agc/images/vdc_LB_quickxfer_jp.gif\" border=\"0\" alt=\"クイック転送\" /></a>";
}
if (custom_3way_button_transfer_enabled > 0)
{
document.getElementById("CustomXfer").innerHTML = "<a href=\"#\" onclick=\"custom_button_transfer();return false;\"><img src=\"../agc/images/vdc_LB_customxfer_jp.gif\" border=\"0\" alt=\"カスタム転送\" /></a>";
}
if (call_requeue_button > 0)
{
var CloserSelectChoices = document.vicidial_form.CloserSelectList.value;
var regCRB = new RegExp("AGENTDIRECT","ig");
if ( (CloserSelectChoices.match(regCRB)) || (VU_closer_campaigns.match(regCRB)) )
{
document.getElementById("ReQueueCall").innerHTML = "<a href=\"#\" onclick=\"call_requeue_launch();return false;\"><img src=\"../agc/images/vdc_LB_requeue_call_jp.gif\" border=\"0\" alt=\"Re-Queue Call\" /></a>";
}
else
{
document.getElementById("ReQueueCall").innerHTML = "<img src=\"../agc/images/vdc_LB_requeue_call_OFF_jp.gif\" border=\"0\" alt=\"Re-Queue Call\" />";
}
}
// Build transfer pull-down list
var loop_ct = 0;
var live_XfeR_HTML = '';
var XfeR_SelecT = '';
while (loop_ct < XFgroupCOUNT)
{
if (VARxfergroups[loop_ct] == LIVE_default_xfer_group)
{XfeR_SelecT = 'selected ';}
else {XfeR_SelecT = '';}
live_XfeR_HTML = live_XfeR_HTML + "<option " + XfeR_SelecT + "value=\"" + VARxfergroups[loop_ct] + "\">" + VARxfergroups[loop_ct] + " - " + VARxfergroupsnames[loop_ct] + "</option>\n";
loop_ct++;
}
document.getElementById("XfeRGrouPLisT").innerHTML = "<select size=\"1\" name=\"XfeRGrouP\" class=\"cust_form\" id=\"XfeRGrouP\" onChange=\"XferAgentSelectLink();return false;\">" + live_XfeR_HTML + "</select>";
if (lastcustserverip == server_ip)
{
document.getElementById("VolumeUpSpan").innerHTML = "<a href=\"#\" onclick=\"volume_control('UP','" + lastcustchannel + "','');return false;\"><img src=\"../agc/images/vdc_volume_up.gif\" border=\"0\" /></a>";
document.getElementById("VolumeDownSpan").innerHTML = "<a href=\"#\" onclick=\"volume_control('DOWN','" + lastcustchannel + "','');return false;\"><img src=\"../agc/images/vdc_volume_down.gif\" border=\"0\" /></a>";
}
if (dial_method == "INBOUND_MAN")
{
document.getElementById("DiaLControl").innerHTML = "<img src=\"../agc/images/vdc_LB_pause_OFF_jp.gif\" border=\"0\" alt=\" 一時停止\" /><img src=\"../agc/images/vdc_LB_resume_OFF_jp.gif\" border=\"0\" alt=\"再開\" /><br /><img src=\"../agc/images/vdc_LB_dialnextnumber_OFF_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" />";
}
else
{
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
}
if (VDCL_group_id.length > 1)
{var group = VDCL_group_id;}
else
{var group = campaign;}
if ( (dialed_label.length < 2) || (dialed_label=='NONE') ) {dialed_label='MAIN';}
if (hide_gender < 1)
{
var genderIndex = document.getElementById("gender_list").selectedIndex;
var genderValue = document.getElementById('gender_list').options[genderIndex].value;
document.vicidial_form.gender.value = genderValue;
}
LeaDDispO='';
var regWFAcustom = new RegExp("^VAR","ig");
if (VDIC_web_form_address.match(regWFAcustom))
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','CUSTOM');
TEMP_VDIC_web_form_address = TEMP_VDIC_web_form_address.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','DEFAULT','1');
}
if (VDIC_web_form_address_two.match(regWFAcustom))
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','CUSTOM');
TEMP_VDIC_web_form_address_two = TEMP_VDIC_web_form_address_two.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','DEFAULT','2');
}
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormRefresH();\"><img src=\"../agc/images/vdc_LB_webform_jp.gif\" border=\"0\" alt=\"ウェブフォーム\" /></a>\n";
if (enable_second_webform > 0)
{
document.getElementById("WebFormSpanTwo").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address_two + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormTwoRefresH();\"><img src=\"../agc/images/vdc_LB_webform_two_jp.gif\" border=\"0\" alt=\"ウェブフォーム 2\" /></a>\n";
}
if ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') )
{all_record = 'YES';}
if ( (view_scripts == 1) && (CalL_ScripT_id.length > 0) )
{
var SCRIPT_web_form = 'http://127.0.0.1/testing.php';
var TEMP_SCRIPT_web_form = URLDecode(SCRIPT_web_form,'YES','DEFAULT','1');
if ( (script_recording_delay > 0) && ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') ) )
{
delayed_script_load = 'YES';
RefresHScript('CLEAR');
}
else
{
load_script_contents();
}
}
if (custom_fields_enabled > 0)
{
FormContentsLoad();
}
// JOEJ 082812 - new for email feature
if (email_enabled > 0)
{
EmailContentsLoad();
}
if (CalL_AutO_LauncH == 'SCRIPT')
{
if (delayed_script_load == 'YES')
{
load_script_contents();
}
ScriptPanelToFront();
}
if (CalL_AutO_LauncH == 'FORM')
{
FormPanelToFront();
}
if (CalL_AutO_LauncH == 'EMAIL')
{
EmailPanelToFront();
}
if (CalL_AutO_LauncH == 'WEBFORM')
{
window.open(TEMP_VDIC_web_form_address, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
if (CalL_AutO_LauncH == 'WEBFORMTWO')
{
window.open(TEMP_VDIC_web_form_address_two, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
if (useIE > 0)
{
var regCTC = new RegExp("^NONE","ig");
if (CopY_tO_ClipboarD.match(regCTC))
{var nothing=1;}
else
{
var tmp_clip = document.getElementById(CopY_tO_ClipboarD);
// alert_box("Copy to clipboard SETTING: |" + useIE + "|" + CopY_tO_ClipboarD + "|" + tmp_clip.value + "|");
window.clipboardData.setData('Text', tmp_clip.value)
// alert_box("Copy to clipboard: |" + tmp_clip.value + "|" + CopY_tO_ClipboarD + "|");
}
}
if (alert_enabled=='ON')
{
var callnum = dialed_number;
var dial_display_number = phone_number_format(callnum);
alert(" 入ってくる: " + dial_display_number + "\n Group- " + VDIC_data_VDIG[1] + " &nbsp; " + VDIC_fronter);
}
}
else if (email_enabled>0 && EMAILgroupCOUNT>0 && AutoDialWaiting==1)
{
// JOEJ check for EMAIL
// QUEUEpadding is needed to allow inbound calls to get through QUEUE status
QUEUEpadding++;
if (QUEUEpadding==5)
{
QUEUEpadding=0;
check_for_incoming_email();
}
}
xmlhttprequestcheckauto = undefined;
delete xmlhttprequestcheckauto;
}
}
}
}
}
// ################################################################################
// Check to see if there is an email unanswered in queue
// This should not happen if the agent is INCALL
function check_for_incoming_email()
{
if (typeof(xmlhttprequestcheckemail) == "undefined")
{
all_record = 'NO';
all_record_count=0;
var xmlhttprequestcheckemail=false;
if (!xmlhttprequestcheckemail && typeof XMLHttpRequest!='undefined')
{
xmlhttprequestcheckemail = new XMLHttpRequest();
}
if (xmlhttprequestcheckemail)
{
checkVDAI_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&orig_pass=" + orig_pass + "&campaign=" + campaign + "&ACTION=VDADcheckINCOMINGemail" + "&agent_log_id=" + agent_log_id;
// Add オンall the email groups the user selected in order to pass them to the vdc_db_query script
for (var i = 0; i < incomingEMAILgroups.length; i++) {
checkVDAI_query+="&inbound_email_groups[]="+incomingEMAILgroups[i];
}
xmlhttprequestcheckemail.open('POST', 'vdc_db_query.php');
xmlhttprequestcheckemail.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttprequestcheckemail.send(checkVDAI_query);
xmlhttprequestcheckemail.onreadystatechange = function()
{
if (xmlhttprequestcheckemail.readyState == 4 && xmlhttprequestcheckemail.status == 200)
{
var check_incoming = null;
check_incoming = xmlhttprequestcheckemail.responseText;
// alert(checkVDAI_query);
//alert(xmlhttprequestcheckemail.responseText);
var check_VDIC_array=check_incoming.split("\n");
if (check_VDIC_array[0] == '1')
{
// alert(xmlhttprequestcheckemail.responseText);
AutoDialWaiting = 0;
var VDIC_data_VDAC=check_VDIC_array[1].split("|");
VDIC_web_form_address = VICIDiaL_web_form_address
VDIC_web_form_address_two = VICIDiaL_web_form_address_two
var VDIC_fronter='';
var VDIC_data_VDIG=check_VDIC_array[2].split("|");
if (VDIC_data_VDIG[0].length > 5)
{VDIC_web_form_address = VDIC_data_VDIG[0];}
var VDCL_group_name = VDIC_data_VDIG[1];
var VDCL_group_color = VDIC_data_VDIG[2];
var VDCL_fronter_display = VDIC_data_VDIG[3];
VDCL_group_id = VDIC_data_VDIG[4];
CalL_ScripT_id = VDIC_data_VDIG[5];
CalL_AutO_LauncH = 'EMAIL'; // FORCE EMAIL tab
CalL_XC_a_Dtmf = VDIC_data_VDIG[7];
CalL_XC_a_NuMber = VDIC_data_VDIG[8];
CalL_XC_b_Dtmf = VDIC_data_VDIG[9];
CalL_XC_b_NuMber = VDIC_data_VDIG[10];
if ( (VDIC_data_VDIG[11].length > 1) && (VDIC_data_VDIG[11] != '---NONE---') )
{LIVE_default_xfer_group = VDIC_data_VDIG[11];}
else
{LIVE_default_xfer_group = default_xfer_group;}
if ( (VDIC_data_VDIG[12].length > 1) && (VDIC_data_VDIG[12]!='DISABLED') )
{LIVE_campaign_recording = VDIC_data_VDIG[12];}
else
{LIVE_campaign_recording = campaign_recording;}
if ( (VDIC_data_VDIG[13].length > 1) && (VDIC_data_VDIG[13]!='NONE') )
{LIVE_campaign_rec_filename = VDIC_data_VDIG[13];}
else
{LIVE_campaign_rec_filename = campaign_rec_filename;}
if ( (VDIC_data_VDIG[14].length > 1) && (VDIC_data_VDIG[14]!='NONE') )
{LIVE_default_group_alias = VDIC_data_VDIG[14];}
else
{LIVE_default_group_alias = default_group_alias;}
if ( (VDIC_data_VDIG[15].length > 1) && (VDIC_data_VDIG[15]!='NONE') )
{LIVE_caller_id_number = VDIC_data_VDIG[15];}
else
{LIVE_caller_id_number = default_group_alias_cid;}
if (VDIC_data_VDIG[16].length > 0)
{LIVE_web_vars = VDIC_data_VDIG[16];}
else
{LIVE_web_vars = default_web_vars;}
if (VDIC_data_VDIG[17].length > 5)
{VDIC_web_form_address_two = VDIC_data_VDIG[17];}
var call_timer_action = VDIC_data_VDIG[18];
if ( (call_timer_action == 'NONE') || (call_timer_action.length < 2) )
{
timer_action = campaign_timer_action;
timer_action_message = campaign_timer_action_message;
timer_action_seconds = campaign_timer_action_seconds;
timer_action_destination = campaign_timer_action_destination;
}
else
{
var call_timer_action_message = VDIC_data_VDIG[19];
var call_timer_action_seconds = VDIC_data_VDIG[20];
var call_timer_action_destination = VDIC_data_VDIG[27];
timer_action = call_timer_action;
timer_action_message = call_timer_action_message;
timer_action_seconds = call_timer_action_seconds;
timer_action_destination = call_timer_action_destination;
}
CalL_XC_c_NuMber = VDIC_data_VDIG[21];
CalL_XC_d_NuMber = VDIC_data_VDIG[22];
CalL_XC_e_NuMber = VDIC_data_VDIG[23];
CalL_XC_e_NuMber = VDIC_data_VDIG[23];
uniqueid_status_display = VDIC_data_VDIG[24];
uniqueid_status_prefix = VDIC_data_VDIG[26];
did_id = VDIC_data_VDIG[28];
did_extension = VDIC_data_VDIG[29];
did_pattern = VDIC_data_VDIG[30];
did_description = VDIC_data_VDIG[31];
closecallid = VDIC_data_VDIG[32];
xfercallid = VDIC_data_VDIG[33];
var VDIC_data_VDFR=check_VDIC_array[3].split("|");
if ( (VDIC_data_VDFR[1].length > 1) && (VDCL_fronter_display == 'Y') )
{VDIC_fronter = " Fronter: " + VDIC_data_VDFR[0] + " - " + VDIC_data_VDFR[1];}
document.vicidial_form.lead_id.value = VDIC_data_VDAC[0];
document.vicidial_form.uniqueid.value = VDIC_data_VDAC[1];
CIDcheck = VDIC_data_VDAC[2];
CalLCID = VDIC_data_VDAC[2];
LastCallCID = VDIC_data_VDAC[2];
document.getElementById("callchannel").innerHTML = VDIC_data_VDAC[3];
lastcustchannel = VDIC_data_VDAC[3];
document.vicidial_form.callserverip.value = VDIC_data_VDAC[4];
lastcustserverip = VDIC_data_VDAC[4];
if( document.images ) { document.images['livecall'].src = image_livecall_ON.src;}
document.vicidial_form.SecondS.value = 0;
document.getElementById("SecondSDISP").innerHTML = '0';
if (uniqueid_status_display=='ENABLED')
{custom_call_id = " Call ID " + VDIC_data_VDAC[1];}
if (uniqueid_status_display=='ENABLED_PREFIX')
{custom_call_id = " Call ID " + uniqueid_status_prefix + "" + VDIC_data_VDAC[1];}
if (uniqueid_status_display=='ENABLED_PRESERVE')
{custom_call_id = " Call ID " + VDIC_data_VDIG[25];}
VD_live_customer_call = 1;
VD_live_call_secondS = 0;
CheckDEADcallON = 1; // Do this to keep the interface from instantly reading an email as a hangup
currently_in_email = 1; // Do this to block channel checks (or anything else) that would indicate a completed call
// INSERT VICIDIAL_LOG ENTRY FOR THIS 電話 PROCESS
// DialLog("start");
custchannellive=1;
LasTCID = check_VDIC_array[4];
LeaDPreVDispO = check_VDIC_array[6];
fronter = check_VDIC_array[7];
document.vicidial_form.vendor_lead_code.value = check_VDIC_array[8];
document.vicidial_form.list_id.value = check_VDIC_array[9];
document.vicidial_form.gmt_offset_now.value = check_VDIC_array[10];
document.vicidial_form.phone_code.value = check_VDIC_array[11];
if ( (disable_alter_custphone=='Y') || (disable_alter_custphone=='HIDE') )
{
var tmp_pn = document.getElementById("phone_numberDISP");
if (disable_alter_custphone=='Y')
{
tmp_pn.innerHTML = check_VDIC_array[12];
}
}
document.vicidial_form.phone_number.value = check_VDIC_array[12];
document.vicidial_form.title.value = check_VDIC_array[13];
document.vicidial_form.first_name.value = check_VDIC_array[14];
document.vicidial_form.middle_initial.value = check_VDIC_array[15];
document.vicidial_form.last_name.value = check_VDIC_array[16];
document.vicidial_form.address1.value = check_VDIC_array[17];
document.vicidial_form.address2.value = check_VDIC_array[18];
document.vicidial_form.address3.value = check_VDIC_array[19];
document.vicidial_form.city.value = check_VDIC_array[20];
document.vicidial_form.state.value = check_VDIC_array[21];
document.vicidial_form.province.value = check_VDIC_array[22];
document.vicidial_form.postal_code.value = check_VDIC_array[23];
document.vicidial_form.country_code.value = check_VDIC_array[24];
document.vicidial_form.gender.value = check_VDIC_array[25];
document.vicidial_form.date_of_birth.value = check_VDIC_array[26];
document.vicidial_form.alt_phone.value = check_VDIC_array[27];
document.vicidial_form.email.value = check_VDIC_array[28];
document.vicidial_form.security_phrase.value = check_VDIC_array[29];
var REGcommentsNL = new RegExp("!N","g");
check_VDIC_array[30] = check_VDIC_array[30].replace(REGcommentsNL, "\n");
document.vicidial_form.comments.value = check_VDIC_array[30];
document.vicidial_form.called_count.value = check_VDIC_array[31];
CBentry_time = check_VDIC_array[32];
CBcallback_time = check_VDIC_array[33];
CBuser = check_VDIC_array[34];
CBcomments = check_VDIC_array[35];
dialed_number = check_VDIC_array[36];
dialed_label = check_VDIC_array[37];
source_id = check_VDIC_array[38];
EAphone_code = check_VDIC_array[39];
EAphone_number = check_VDIC_array[40];
EAalt_phone_notes = check_VDIC_array[41];
EAalt_phone_active = check_VDIC_array[42];
EAalt_phone_count = check_VDIC_array[43];
document.vicidial_form.rank.value = check_VDIC_array[44];
document.vicidial_form.owner.value = check_VDIC_array[45];
script_recording_delay = check_VDIC_array[46];
document.vicidial_form.entry_list_id.value = check_VDIC_array[47];
custom_field_names = check_VDIC_array[48];
custom_field_values = check_VDIC_array[49];
custom_field_types = check_VDIC_array[50];
if (hide_gender > 0)
{
document.vicidial_form.gender_list.value = check_VDIC_array[25];
}
else
{
var gIndex = 0;
if (document.vicidial_form.gender.value == 'M') {var gIndex = 1;}
if (document.vicidial_form.gender.value == 'F') {var gIndex = 2;}
document.getElementById("gender_list").selectedIndex = gIndex;
}
lead_dial_number = document.vicidial_form.phone_number.value;
var dispnum = document.vicidial_form.phone_number.value;
var status_display_number = phone_number_format(dispnum);
var callnum = dialed_number;
var dial_display_number = phone_number_format(callnum);
var status_display_content='';
if (status_display_CALLID > 0) {status_display_content = status_display_content + " UID: " + LasTCID;}
if (status_display_LEADID > 0) {status_display_content = status_display_content + " Lead: " + document.vicidial_form.lead_id.value;}
if (status_display_LISTID > 0) {status_display_content = status_display_content + " List: " + document.vicidial_form.list_id.value;}
document.getElementById("MainStatuSSpan").innerHTML = " 入ってくる: " + dial_display_number + " " + custom_call_id + " " + status_display_content + " &nbsp; " + VDIC_fronter;
if (CBentry_time.length > 2)
{
document.getElementById("CusTInfOSpaN").innerHTML = " <b> PREVIOUS 呼び戻す </b>";
document.getElementById("CusTInfOSpaN").style.background = CusTCB_bgcolor;
document.getElementById("CBcommentsBoxA").innerHTML = "<b>最後の電話ll:</b>" + CBentry_time;
document.getElementById("CBcommentsBoxB").innerHTML = "<b>コールバック：</b>" + CBcallback_time;
document.getElementById("CBcommentsBoxC").innerHTML = "<b>エージェント：</b>" + CBuser;
document.getElementById("CBcommentsBoxD").innerHTML = "<b>コメント：</b><br />" + CBcomments;
showDiv('CBcommentsBox');
}
if (dialed_label == 'ALT')
{document.getElementById("CusTInfOSpaN").innerHTML = " <b> 代替ダイヤル番号： 代替の </b>";}
if (dialed_label == 'ADDR3')
{document.getElementById("CusTInfOSpaN").innerHTML = " <b> 代替ダイヤル番号： 住所3 </b>";}
var REGalt_dial = new RegExp("X","g");
if (dialed_label.match(REGalt_dial))
{
document.getElementById("CusTInfOSpaN").innerHTML = " <b> 代替ダイヤル番号： " + dialed_label + "</b>";
document.getElementById("EAcommentsBoxA").innerHTML = "<b>電話コードと番号： </b>" + EAphone_code + " " + EAphone_number;
var EAactive_link = '';
if (EAalt_phone_active == 'Y')
{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','N');\">この電話番号を無効に変更する</a>";}
else
{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','Y');\">この電話番号を有効に変更する</a>";}
document.getElementById("EAcommentsBoxB").innerHTML = "<b>有効：</b>" + EAalt_phone_active + "<br />" + EAactive_link;
document.getElementById("EAcommentsBoxC").innerHTML = "<b>代替カウント：</b>" + EAalt_phone_count;
document.getElementById("EAcommentsBoxD").innerHTML = "<b>注：</b>" + EAalt_phone_notes;
showDiv('EAcommentsBox');
}
if (VDIC_data_VDIG[1].length > 0)
{
inOUT = 'IN';
if (VDIC_data_VDIG[2].length > 2)
{
document.getElementById("MainStatuSSpan").style.background = VDIC_data_VDIG[2];
}
var dispnum = document.vicidial_form.phone_number.value;
var status_display_number = phone_number_format(dispnum);
var callnum = dialed_number;
var dial_display_number = phone_number_format(callnum);
var status_display_content='';
if (status_display_CALLID > 0) {status_display_content = status_display_content + " UID: " + CIDcheck;}
if (status_display_LEADID > 0) {status_display_content = status_display_content + " Lead: " + document.vicidial_form.lead_id.value;}
if (status_display_LISTID > 0) {status_display_content = status_display_content + " List: " + document.vicidial_form.list_id.value;}
document.getElementById("MainStatuSSpan").innerHTML = " 入ってくる: " + dial_display_number + " " + custom_call_id + " Group- " + VDIC_data_VDIG[1] + " &nbsp; " + VDIC_fronter + " " + status_display_content;
}
document.getElementById("ParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParK','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_LB_parkcall_jp.gif\" border=\"0\" alt=\"電話保留する\" /></a>";
if ( (ivr_park_call=='ENABLED') || (ivr_park_call=='ENABLED_PARK_ONLY') )
{
document.getElementById("ivrParkControl").innerHTML ="<a href=\"#\" onclick=\"mainxfer_send_redirect('ParKivr','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_LB_ivrparkcall_jp.gif\" border=\"0\" alt=\"IVR 電話保留する\" /></a>";
}
document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><img src=\"../agc/images/vdc_LB_hangupcustomer_jp.gif\" border=\"0\" alt=\"顧客を停止させる\" /></a>";
document.getElementById("XferControl").innerHTML = "<a href=\"#\" onclick=\"ShoWTransferMain('ON');\"><img src=\"../agc/images/vdc_LB_transferconf_jp.gif\" border=\"0\" alt=\"トランスファー-会議\" /></a>";
document.getElementById("LocalCloser").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_XB_localcloser_jp.gif\" border=\"0\" alt=\"ローカルクローザー\" style=\"vertical-align:middle\" /></a>";
document.getElementById("DialBlindTransfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_XB_blindtransfer_jp.gif\" border=\"0\" alt=\"ブラインドトランスファーをダイアルする\" style=\"vertical-align:middle\" /></a>";
document.getElementById("DialBlindVMail").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRVMAIL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><img src=\"../agc/images/vdc_XB_ammessage.gif\" border=\"0\" alt=\"Blind Transfer VMail Message\" style=\"vertical-align:middle\" /></a>";
if ( (quick_transfer_button == 'IN_GROUP') || (quick_transfer_button == 'LOCKED_IN_GROUP') )
{
if (quick_transfer_button_locked > 0)
{quick_transfer_button_orig = default_xfer_group;}
document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "','','','" + quick_transfer_button_locked + "');return false;\"><img src=\"../agc/images/vdc_LB_quickxfer_jp.gif\" border=\"0\" alt=\"クイック転送\" /></a>";
}
if (prepopulate_transfer_preset_enabled > 0)
{
if ( (prepopulate_transfer_preset == 'PRESET_1') || (prepopulate_transfer_preset == 'LOCKED_PRESET_1') )
{document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber; document.vicidial_form.xfername.value='D1';}
if ( (prepopulate_transfer_preset == 'PRESET_2') || (prepopulate_transfer_preset == 'LOCKED_PRESET_2') )
{document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber; document.vicidial_form.xfername.value='D2';}
if ( (prepopulate_transfer_preset == 'PRESET_3') || (prepopulate_transfer_preset == 'LOCKED_PRESET_3') )
{document.vicidial_form.xfernumber.value = CalL_XC_c_NuMber; document.vicidial_form.xfername.value='D3';}
if ( (prepopulate_transfer_preset == 'PRESET_4') || (prepopulate_transfer_preset == 'LOCKED_PRESET_4') )
{document.vicidial_form.xfernumber.value = CalL_XC_d_NuMber; document.vicidial_form.xfername.value='D4';}
if ( (prepopulate_transfer_preset == 'PRESET_5') || (prepopulate_transfer_preset == 'LOCKED_PRESET_5') )
{document.vicidial_form.xfernumber.value = CalL_XC_e_NuMber; document.vicidial_form.xfername.value='D5';}
}
if ( (quick_transfer_button == 'PRESET_1') || (quick_transfer_button == 'PRESET_2') || (quick_transfer_button == 'PRESET_3') || (quick_transfer_button == 'PRESET_4') || (quick_transfer_button == 'PRESET_5') || (quick_transfer_button == 'LOCKED_PRESET_1') || (quick_transfer_button == 'LOCKED_PRESET_2') || (quick_transfer_button == 'LOCKED_PRESET_3') || (quick_transfer_button == 'LOCKED_PRESET_4') || (quick_transfer_button == 'LOCKED_PRESET_5') )
{
if ( (quick_transfer_button == 'PRESET_1') || (quick_transfer_button == 'LOCKED_PRESET_1') )
{document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber; document.vicidial_form.xfername.value='D1';}
if ( (quick_transfer_button == 'PRESET_2') || (quick_transfer_button == 'LOCKED_PRESET_2') )
{document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber; document.vicidial_form.xfername.value='D2';}
if ( (quick_transfer_button == 'PRESET_3') || (quick_transfer_button == 'LOCKED_PRESET_3') )
{document.vicidial_form.xfernumber.value = CalL_XC_c_NuMber; document.vicidial_form.xfername.value='D3';}
if ( (quick_transfer_button == 'PRESET_4') || (quick_transfer_button == 'LOCKED_PRESET_4') )
{document.vicidial_form.xfernumber.value = CalL_XC_d_NuMber; document.vicidial_form.xfername.value='D4';}
if ( (quick_transfer_button == 'PRESET_5') || (quick_transfer_button == 'LOCKED_PRESET_5') )
{document.vicidial_form.xfernumber.value = CalL_XC_e_NuMber; document.vicidial_form.xfername.value='D5';}
if (quick_transfer_button_locked > 0)
{quick_transfer_button_orig = document.vicidial_form.xfernumber.value;}
document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "','','','" + quick_transfer_button_locked + "');return false;\"><img src=\"../agc/images/vdc_LB_quickxfer_jp.gif\" border=\"0\" alt=\"クイック転送\" /></a>";
}
if (custom_3way_button_transfer_enabled > 0)
{
document.getElementById("CustomXfer").innerHTML = "<a href=\"#\" onclick=\"custom_button_transfer();return false;\"><img src=\"../agc/images/vdc_LB_customxfer_jp.gif\" border=\"0\" alt=\"カスタム転送\" /></a>";
}
if (call_requeue_button > 0)
{
var CloserSelectChoices = document.vicidial_form.CloserSelectList.value;
var regCRB = new RegExp("AGENTDIRECT","ig");
if ( (CloserSelectChoices.match(regCRB)) || (VU_closer_campaigns.match(regCRB)) )
{
document.getElementById("ReQueueCall").innerHTML = "<a href=\"#\" onclick=\"call_requeue_launch();return false;\"><img src=\"../agc/images/vdc_LB_requeue_call_jp.gif\" border=\"0\" alt=\"Re-Queue Call\" /></a>";
}
else
{
document.getElementById("ReQueueCall").innerHTML = "<img src=\"../agc/images/vdc_LB_requeue_call_OFF_jp.gif\" border=\"0\" alt=\"Re-Queue Call\" />";
}
}
// Build transfer pull-down list
var loop_ct = 0;
var live_XfeR_HTML = '';
var XfeR_SelecT = '';
while (loop_ct < XFgroupCOUNT)
{
if (VARxfergroups[loop_ct] == LIVE_default_xfer_group)
{XfeR_SelecT = 'selected ';}
else {XfeR_SelecT = '';}
live_XfeR_HTML = live_XfeR_HTML + "<option " + XfeR_SelecT + "value=\"" + VARxfergroups[loop_ct] + "\">" + VARxfergroups[loop_ct] + " - " + VARxfergroupsnames[loop_ct] + "</option>\n";
loop_ct++;
}
document.getElementById("XfeRGrouPLisT").innerHTML = "<select size=\"1\" name=\"XfeRGrouP\" class=\"cust_form\" id=\"XfeRGrouP\" onChange=\"XferAgentSelectLink();return false;\">" + live_XfeR_HTML + "</select>";
if (lastcustserverip == server_ip)
{
document.getElementById("VolumeUpSpan").innerHTML = "<a href=\"#\" onclick=\"volume_control('UP','" + lastcustchannel + "','');return false;\"><img src=\"../agc/images/vdc_volume_up.gif\" border=\"0\" /></a>";
document.getElementById("VolumeDownSpan").innerHTML = "<a href=\"#\" onclick=\"volume_control('DOWN','" + lastcustchannel + "','');return false;\"><img src=\"../agc/images/vdc_volume_down.gif\" border=\"0\" /></a>";
}
if (dial_method == "INBOUND_MAN")
{
document.getElementById("DiaLControl").innerHTML = "<img src=\"../agc/images/vdc_LB_pause_OFF_jp.gif\" border=\"0\" alt=\" 一時停止\" /><img src=\"../agc/images/vdc_LB_resume_OFF_jp.gif\" border=\"0\" alt=\"再開\" /><br /><img src=\"../agc/images/vdc_LB_dialnextnumber_OFF_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" />";
}
else
{
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
}
if (VDCL_group_id.length > 1)
{var group = VDCL_group_id;}
else
{var group = campaign;}
if ( (dialed_label.length < 2) || (dialed_label=='NONE') ) {dialed_label='MAIN';}
if (hide_gender < 1)
{
var genderIndex = document.getElementById("gender_list").selectedIndex;
var genderValue = document.getElementById('gender_list').options[genderIndex].value;
document.vicidial_form.gender.value = genderValue;
}
LeaDDispO='';
var regWFAcustom = new RegExp("^VAR","ig");
if (VDIC_web_form_address.match(regWFAcustom))
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','CUSTOM');
TEMP_VDIC_web_form_address = TEMP_VDIC_web_form_address.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','DEFAULT','1');
}
if (VDIC_web_form_address_two.match(regWFAcustom))
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','CUSTOM');
TEMP_VDIC_web_form_address_two = TEMP_VDIC_web_form_address_two.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','DEFAULT','2');
}
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormRefresH();\"><img src=\"../agc/images/vdc_LB_webform_jp.gif\" border=\"0\" alt=\"ウェブフォーム\" /></a>\n";
if (enable_second_webform > 0)
{
document.getElementById("WebFormSpanTwo").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address_two + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormTwoRefresH();\"><img src=\"../agc/images/vdc_LB_webform_two_jp.gif\" border=\"0\" alt=\"ウェブフォーム 2\" /></a>\n";
}
if ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') )
{all_record = 'YES';}
if ( (view_scripts == 1) && (CalL_ScripT_id.length > 0) )
{
var SCRIPT_web_form = 'http://127.0.0.1/testing.php';
var TEMP_SCRIPT_web_form = URLDecode(SCRIPT_web_form,'YES','DEFAULT','1');
if ( (script_recording_delay > 0) && ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') ) )
{
delayed_script_load = 'YES';
RefresHScript('CLEAR');
}
else
{
load_script_contents();
}
}
if (custom_fields_enabled > 0)
{
FormContentsLoad();
}
// JOEJ 082812 - new for email feature
if (email_enabled > 0)
{
EmailContentsLoad();
}
if (CalL_AutO_LauncH == 'SCRIPT')
{
if (delayed_script_load == 'YES')
{
load_script_contents();
}
ScriptPanelToFront();
}
if (CalL_AutO_LauncH == 'FORM')
{
FormPanelToFront();
}
if (CalL_AutO_LauncH == 'EMAIL')
{
EmailPanelToFront();
}
if (CalL_AutO_LauncH == 'WEBFORM')
{
window.open(TEMP_VDIC_web_form_address, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
if (CalL_AutO_LauncH == 'WEBFORMTWO')
{
window.open(TEMP_VDIC_web_form_address_two, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
if (useIE > 0)
{
var regCTC = new RegExp("^NONE","ig");
if (CopY_tO_ClipboarD.match(regCTC))
{var nothing=1;}
else
{
var tmp_clip = document.getElementById(CopY_tO_ClipboarD);
// alert_box("Copy to clipboard SETTING: |" + useIE + "|" + CopY_tO_ClipboarD + "|" + tmp_clip.value + "|");
window.clipboardData.setData('Text', tmp_clip.value)
// alert_box("Copy to clipboard: |" + tmp_clip.value + "|" + CopY_tO_ClipboarD + "|");
}
}
if (alert_enabled=='ON')
{
var callnum = dialed_number;
var dial_display_number = phone_number_format(callnum);
alert(" 入ってくる: " + dial_display_number + "\n Group- " + VDIC_data_VDIG[1] + " &nbsp; " + VDIC_fronter);
}
}
xmlhttprequestcheckemail = undefined;
delete xmlhttprequestcheckemail;
}
}
}
}
}
// ################################################################################
// refresh or clear the SCRIPT frame contents
function RefresHScript(temp_wipe)
{
if (temp_wipe == 'CLEAR')
{
document.getElementById("ScriptContents").innerHTML = '';
}
else
{
document.getElementById("ScriptContents").innerHTML = '';
WebFormRefresH('','','1');
WebFormTwoRefresH('','','1');
load_script_contents();
}
}
// ################################################################################
// refresh the content of the web form URL
function WebFormRefresH(taskrefresh,submittask,force_webvars_refresh)
{
var webvars_refresh=0;
if (VDCL_group_id.length > 1)
{var group = VDCL_group_id;}
else
{var group = campaign;}
if ( (dialed_label.length < 2) || (dialed_label=='NONE') ) {dialed_label='MAIN';}
if (submittask != 'YES')
{
if (hide_gender < 1)
{
var genderIndex = document.getElementById("gender_list").selectedIndex;
var genderValue = document.getElementById('gender_list').options[genderIndex].value;
document.vicidial_form.gender.value = genderValue;
}
}
var regWFAcustom = new RegExp("^VAR","ig");
if (VDIC_web_form_address.match(regWFAcustom))
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','CUSTOM');
TEMP_VDIC_web_form_address = TEMP_VDIC_web_form_address.replace(regWFAcustom, '');
}
else
{webvars_refresh=1;}
if ( (webvars_refresh > 0) || (force_webvars_refresh > 0) )
{
TEMP_VDIC_web_form_address = URLDecode(VDIC_web_form_address,'YES','DEFAULT','1');
}
if (taskrefresh == 'OUT')
{
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormRefresH('IN');\"><img src=\"../agc/images/vdc_LB_webform_jp.gif\" border=\"0\" alt=\"ウェブフォーム\" /></a>\n";
}
else
{
document.getElementById("WebFormSpan").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address + "\" target=\"" + web_form_target + "\" onMouseOut=\"WebFormRefresH('OUT');\"><img src=\"../agc/images/vdc_LB_webform_jp.gif\" border=\"0\" alt=\"ウェブフォーム\" /></a>\n";
}
}
// ################################################################################
// refresh the content of the second web form URL
function WebFormTwoRefresH(taskrefresh,submittask)
{
if (VDCL_group_id.length > 1)
{var group = VDCL_group_id;}
else
{var group = campaign;}
if ( (dialed_label.length < 2) || (dialed_label=='NONE') ) {dialed_label='MAIN';}
if (submittask != 'YES')
{
if (hide_gender < 1)
{
var genderIndex = document.getElementById("gender_list").selectedIndex;
var genderValue = document.getElementById('gender_list').options[genderIndex].value;
document.vicidial_form.gender.value = genderValue;
}
}
var regWFAcustom = new RegExp("^VAR","ig");
if (VDIC_web_form_address_two.match(regWFAcustom))
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','CUSTOM');
TEMP_VDIC_web_form_address_two = TEMP_VDIC_web_form_address_two.replace(regWFAcustom, '');
}
else
{
TEMP_VDIC_web_form_address_two = URLDecode(VDIC_web_form_address_two,'YES','DEFAULT','2');
}
if (enable_second_webform > 0)
{
if (taskrefresh == 'OUT')
{
document.getElementById("WebFormSpanTwo").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address_two + "\" target=\"" + web_form_target + "\" onMouseOver=\"WebFormTwoRefresH('IN');\"><img src=\"../agc/images/vdc_LB_webform_two_jp.gif\" border=\"0\" alt=\"ウェブフォーム 2\" /></a>\n";
}
else
{
document.getElementById("WebFormSpanTwo").innerHTML = "<a href=\"" + TEMP_VDIC_web_form_address_two + "\" target=\"" + web_form_target + "\" onMouseOut=\"WebFormTwoRefresH('OUT');\"><img src=\"../agc/images/vdc_LB_webform_two_jp.gif\" border=\"0\" alt=\"ウェブフォーム 2\" /></a>\n";
}
}
}
// ################################################################################
// Send hangup a second time from the dispo screen
function DispoHanguPAgaiN()
{
form_cust_channel = AgaiNHanguPChanneL;
document.getElementById("callchannel").innerHTML = AgaiNHanguPChanneL;
document.vicidial_form.callserverip.value = AgaiNHanguPServeR;
lastcustchannel = AgaiNHanguPChanneL;
lastcustserverip = AgaiNHanguPServeR;
VD_live_call_secondS = AgainCalLSecondS;
CalLCID = AgaiNCalLCID;
document.getElementById("DispoSelectHAspan").innerHTML = "";
dialedcall_send_hangup();
}
// ################################################################################
// Send leave 3way call a second time from the dispo screen
function DispoLeavE3wayAgaiN()
{
XDchannel = DispO3wayXtrAchannel;
document.vicidial_form.xfernumber.value = DispO3wayCalLxfernumber;
MDchannel = DispO3waychannel;
lastcustserverip = DispO3wayCalLserverip;
document.getElementById("DispoSelectHAspan").innerHTML = "";
leave_3way_call('SECOND');
DispO3waychannel = '';
DispO3wayXtrAchannel = '';
DispO3wayCalLserverip = '';
DispO3wayCalLxfernumber = '';
DispO3wayCalLcamptail = '';
}
// ################################################################################
// Start Hangup Functions for both
function bothcall_send_hangup()
{
if (lastcustchannel.length > 3)
{dialedcall_send_hangup();}
if (lastxferchannel.length > 3)
{xfercall_send_hangup();}
}
// ################################################################################
// Send Hangup command for customer call connected to the conference now to Manager
function dialedcall_send_hangup(dispowindow,hotkeysused,altdispo,nodeletevdac)
{
if (VDCL_group_id.length > 1)
{var group = VDCL_group_id;}
else
{var group = campaign;}
var form_cust_channel = document.getElementById("callchannel").innerHTML;
var form_cust_serverip = document.vicidial_form.callserverip.value;
var customer_channel = lastcustchannel;
var customer_server_ip = lastcustserverip;
AgaiNHanguPChanneL = lastcustchannel;
AgaiNHanguPServeR = lastcustserverip;
AgainCalLSecondS = VD_live_call_secondS;
AgaiNCalLCID = CalLCID;
var process_post_hangup=0;
if ( (RedirecTxFEr < 1) && ( (MD_channel_look==1) || (auto_dial_level == 0) ) )
{
MD_channel_look=0;
DialTimeHangup('MAIN');
}
if (form_cust_channel.length > 3)
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
var queryCID = "HLvdcW" + epoch_sec + user_abb;
var hangupvalue = customer_channel;
// alert(auto_dial_level + "|" + CalLCID + "|" + customer_server_ip + "|" + hangupvalue + "|" + VD_live_call_secondS);
custhangup_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=Hangup&format=text&user=" + user + "&pass=" + pass + "&channel=" + hangupvalue + "&call_server_ip=" + customer_server_ip + "&queryCID=" + queryCID + "&auto_dial_level=" + auto_dial_level + "&CalLCID=" + CalLCID + "&secondS=" + VD_live_call_secondS + "&exten=" + session_id + "&campaign=" + group + "&stage=CALLHANGUP&nodeletevdac=" + nodeletevdac + "&log_campaign=" + campaign + "&qm_extension=" + qm_extension;
xmlhttp.open('POST', 'manager_send.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(custhangup_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
Nactiveext = null;
Nactiveext = xmlhttp.responseText;
// alert(xmlhttp.responseText);
// var HU_debug = xmlhttp.responseText;
// var HU_debug_array=HU_debug.split(" ");
// if (HU_debug_array[0] == 'Call')
// {
// alert(xmlhttp.responseText);
// }
}
}
process_post_hangup=1;
delete xmlhttp;
}
}
else
{process_post_hangup=1;}
if (process_post_hangup==1)
{
VD_live_customer_call = 0;
VD_live_call_secondS = 0;
MD_ring_secondS = 0;
CalLCID = '';
MDnextCID = '';
cid_lock=0;
// UPDATE VICIDIAL_LOG ENTRY FOR THIS 電話 PROCESS
DialLog("end",nodeletevdac);
conf_dialed=0;
if (dispowindow == 'NO')
{
open_dispo_screen=0;
}
else
{
if (auto_dial_level == 0)
{
if (document.vicidial_form.DiaLAltPhonE.checked==true)
{
reselect_alt_dial = 1;
open_dispo_screen=0;
}
else
{
reselect_alt_dial = 0;
open_dispo_screen=1;
}
}
else
{
if (document.vicidial_form.DiaLAltPhonE.checked==true)
{
reselect_alt_dial = 1;
open_dispo_screen=0;
auto_dial_level=0;
manual_dial_in_progress=1;
auto_dial_alt_dial=1;
}
else
{
reselect_alt_dial = 0;
open_dispo_screen=1;
}
}
}
// DEACTIVATE CHANNEL-DEPENDANT BUTTONS AND VARIABLES
document.getElementById("callchannel").innerHTML = '';
document.vicidial_form.callserverip.value = '';
lastcustchannel='';
lastcustserverip='';
MDchannel='';
if (post_phone_time_diff_alert_message.length > 10)
{
document.getElementById("post_phone_time_diff_span_contents").innerHTML = "";
hideDiv('post_phone_time_diff_span');
post_phone_time_diff_alert_message='';
}
if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
document.getElementById("WebFormSpan").innerHTML = "<img src=\"../agc/images/vdc_LB_webform_OFF_jp.gif\" border=\"0\" alt=\"ウェブフォーム\" />";
if (enable_second_webform > 0)
{
document.getElementById("WebFormSpanTwo").innerHTML = "<img src=\"../agc/images/vdc_LB_webform_two_OFF_jp.gif\" border=\"0\" alt=\"ウェブフォーム 2\" />";
}
document.getElementById("ParkControl").innerHTML = "<img src=\"../agc/images/vdc_LB_parkcall_OFF_jp.gif\" border=\"0\" alt=\"電話保留する\" />";
if ( (ivr_park_call=='ENABLED') || (ivr_park_call=='ENABLED_PARK_ONLY') )
{
document.getElementById("ivrParkControl").innerHTML = "<img src=\"../agc/images/vdc_LB_ivrparkcall_OFF_jp.gif\" border=\"0\" alt=\"IVR 電話保留する\" />";
}
document.getElementById("HangupControl").innerHTML = "<img src=\"../agc/images/vdc_LB_hangupcustomer_OFF_jp.gif\" border=\"0\" alt=\"顧客を停止させる\" />";
document.getElementById("XferControl").innerHTML = "<img src=\"../agc/images/vdc_LB_transferconf_OFF_jp.gif\" border=\"0\" alt=\"トランスファー-会議\" />";
document.getElementById("LocalCloser").innerHTML = "<img src=\"../agc/images/vdc_XB_localcloser_OFF_jp.gif\" border=\"0\" alt=\"ローカルクローザー\" style=\"vertical-align:middle\" />";
document.getElementById("DialBlindTransfer").innerHTML = "<img src=\"../agc/images/vdc_XB_blindtransfer_OFF_jp.gif\" border=\"0\" alt=\"ブラインドトランスファーをダイアルする\" style=\"vertical-align:middle\" />";
document.getElementById("DialBlindVMail").innerHTML = "<img src=\"../agc/images/vdc_XB_ammessage_OFF.gif\" border=\"0\" alt=\"Blind Transfer VMail Message\" style=\"vertical-align:middle\" />";
document.getElementById("VolumeUpSpan").innerHTML = "<img src=\"../agc/images/vdc_volume_up_off.gif\" border=\"0\" />";
document.getElementById("VolumeDownSpan").innerHTML = "<img src=\"../agc/images/vdc_volume_down_off.gif\" border=\"0\" />";
if (quick_transfer_button_enabled > 0)
{document.getElementById("QuickXfer").innerHTML = "<img src=\"../agc/images/vdc_LB_quickxfer_OFF_jp.gif\" border=\"0\" alt=\"クイック転送\" />";}
if (custom_3way_button_transfer_enabled > 0)
{document.getElementById("CustomXfer").innerHTML = "<img src=\"../agc/images/vdc_LB_customxfer_OFF_jp.gif\" border=\"0\" alt=\"カスタム転送\" />";}
if (call_requeue_button > 0)
{
document.getElementById("ReQueueCall").innerHTML = "<img src=\"../agc/images/vdc_LB_requeue_call_OFF_jp.gif\" border=\"0\" alt=\"Re-Queue Call\" />";
}
document.getElementById("custdatetime").innerHTML = ' &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ';
if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
{
if (document.vicidial_form.DiaLAltPhonE.checked==true)
{
reselect_alt_dial = 1;
if (altdispo == 'ALTPH2')
{
ManualDialOnly('ALTPhonE');
}
else
{
if (altdispo == 'ADDR3')
{
ManualDialOnly('AddresS3');
}
else
{
if (hotkeysused == 'YES')
{
alt_dial_active = 0;
alt_dial_status_display = 0;
reselect_alt_dial = 0;
manual_auto_hotkey = 2;
}
}
}
}
else
{
if (hotkeysused == 'YES')
{
alt_dial_active = 0;
alt_dial_status_display = 0;
manual_auto_hotkey = 2;
}
else
{
document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','','0');\"><img src=\"../agc/images/vdc_LB_dialnextnumber_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" /></a>";
}
reselect_alt_dial = 0;
}
}
else
{
if (document.vicidial_form.DiaLAltPhonE.checked==true)
{
reselect_alt_dial = 1;
if (altdispo == 'ALTPH2')
{
ManualDialOnly('ALTPhonE');
}
else
{
if (altdispo == 'ADDR3')
{
ManualDialOnly('AddresS3');
}
else
{
if (hotkeysused == 'YES')
{
manual_auto_hotkey = 2;
alt_dial_active=0;
alt_dial_status_display = 0;
document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
document.getElementById("MainStatuSSpan").innerHTML = '';
if (dial_method == "INBOUND_MAN")
{
document.getElementById("DiaLControl").innerHTML = "<img src=\"../agc/images/vdc_LB_pause_OFF_jp.gif\" border=\"0\" alt=\" 一時停止\" /><img src=\"../agc/images/vdc_LB_resume_OFF_jp.gif\" border=\"0\" alt=\"再開\" /><br /><img src=\"../agc/images/vdc_LB_dialnextnumber_OFF_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" />";
}
else
{
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
}
reselect_alt_dial = 0;
}
}
}
}
else
{
document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
if (dial_method == "INBOUND_MAN")
{
document.getElementById("DiaLControl").innerHTML = "<img src=\"../agc/images/vdc_LB_pause_OFF_jp.gif\" border=\"0\" alt=\" 一時停止\" /><img src=\"../agc/images/vdc_LB_resume_OFF_jp.gif\" border=\"0\" alt=\"再開\" /><br /><img src=\"../agc/images/vdc_LB_dialnextnumber_OFF_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" />";
}
else
{
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
}
reselect_alt_dial = 0;
}
}
ShoWTransferMain('OFF');
}
}
// ################################################################################
// Send Hangup command for 3rd party call connected to the conference now to Manager
function xfercall_send_hangup()
{
var xferchannel = document.vicidial_form.xferchannel.value;
var xfer_channel = lastxferchannel;
var process_post_hangup=0;
xfer_in_call=0;
if ( (MD_channel_look==1) && (leaving_threeway < 1) )
{
MD_channel_look=0;
DialTimeHangup('XFER');
}
if (xferchannel.length > 3)
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
var queryCID = "HXvdcW" + epoch_sec + user_abb;
var hangupvalue = xfer_channel;
custhangup_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=Hangup&format=text&user=" + user + "&pass=" + pass + "&channel=" + hangupvalue + "&queryCID=" + queryCID + "&log_campaign=" + campaign + "&qm_extension=" + qm_extension;
xmlhttp.open('POST', 'manager_send.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(custhangup_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
Nactiveext = null;
Nactiveext = xmlhttp.responseText;
// alert(xmlhttp.responseText);
}
}
process_post_hangup=1;
delete xmlhttp;
}
}
else {process_post_hangup=1;}
if (process_post_hangup==1)
{
XD_live_customer_call = 0;
XD_live_call_secondS = 0;
MD_ring_secondS = 0;
MD_channel_look=0;
XDnextCID = '';
XDcheck = '';
xferchannellive=0;
consult_custom_wait=0;
consult_custom_go=0;
consult_custom_sent=0;
// DEACTIVATE CHANNEL-DEPENDANT BUTTONS AND VARIABLES
document.vicidial_form.xferchannel.value = "";
lastxferchannel='';
// document.getElementById("Leave3WayCall").innerHTML ="<img src=\"../agc/images/vdc_XB_leave3waycall_OFF_jp.gif\" border=\"0\" alt=\"３方向の電話から出る\" />";
document.getElementById("DialWithCustomer").innerHTML ="<a href=\"#\" onclick=\"SendManualDial('YES');return false;\"><img src=\"../agc/images/vdc_XB_dialwithcustomer_jp.gif\" border=\"0\" alt=\"顧客とダイアルする\" style=\"vertical-align:middle\" /></a>";
document.getElementById("ParkCustomerDial").innerHTML ="<a href=\"#\" onclick=\"xfer_park_dial();return false;\"><img src=\"../agc/images/vdc_XB_parkcustomerdial_jp.gif\" border=\"0\" alt=\"顧客ダイアルを保留する\" style=\"vertical-align:middle\" /></a>";
document.getElementById("HangupXferLine").innerHTML ="<img src=\"../agc/images/vdc_XB_hangupxferline_OFF_jp.gif\" border=\"0\" alt=\"Xferラインを停止させる\" style=\"vertical-align:middle\" />";
document.getElementById("HangupBothLines").innerHTML ="<a href=\"#\" onclick=\"bothcall_send_hangup();return false;\"><img src=\"../agc/images/vdc_XB_hangupbothlines_jp.gif\" border=\"0\" alt=\"両方のラインを停止させる\" style=\"vertical-align:middle\" /></a>";
}
}
// ################################################################################
// Send Hangup command for any Local call that is not in the quiet(7) entry - used to stop manual dials even if no connect
function DialTimeHangup(tasktypecall)
{
if ( (RedirecTxFEr < 1) && (leaving_threeway < 1) )
{
// alert("RedirecTxFEr|" + RedirecTxFEr);
MD_channel_look=0;
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
var queryCID = "HTvdcW" + epoch_sec + user_abb;
custhangup_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=HangupConfDial&format=text&user=" + user + "&pass=" + pass + "&exten=" + session_id + "&ext_context=" + ext_context + "&queryCID=" + queryCID + "&log_campaign=" + campaign + "&qm_extension=" + qm_extension;
xmlhttp.open('POST', 'manager_send.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(custhangup_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
Nactiveext = null;
Nactiveext = xmlhttp.responseText;
// alert(xmlhttp.responseText + "\n" + tasktypecall + "\n" + leaving_threeway);
}
}
delete xmlhttp;
}
}
}
// ################################################################################
// Update vicidial_list lead record with all altered values from form
function CustomerData_update()
{
var REGcommentsAMP = new RegExp('&',"g");
var REGcommentsQUES = new RegExp("\\?","g");
var REGcommentsPOUND = new RegExp("\\#","g");
var REGcommentsRESULT = document.vicidial_form.comments.value.replace(REGcommentsAMP, "--AMP--");
REGcommentsRESULT = REGcommentsRESULT.replace(REGcommentsQUES, "--QUES--");
REGcommentsRESULT = REGcommentsRESULT.replace(REGcommentsPOUND, "--POUND--");
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
if (hide_gender < 1)
{
var genderIndex = document.getElementById("gender_list").selectedIndex;
var genderValue = document.getElementById('gender_list').options[genderIndex].value;
document.vicidial_form.gender.value = genderValue;
}
VLupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&campaign=" + campaign + "&ACTION=updateLEAD&format=text&user=" + user + "&pass=" + pass +
"&lead_id=" + encodeURIComponent(document.vicidial_form.lead_id.value) +
"&vendor_lead_code=" + encodeURIComponent(document.vicidial_form.vendor_lead_code.value) +
"&phone_number=" + encodeURIComponent(document.vicidial_form.phone_number.value) +
"&title=" + encodeURIComponent(document.vicidial_form.title.value) +
"&first_name=" + encodeURIComponent(document.vicidial_form.first_name.value) +
"&middle_initial=" + encodeURIComponent(document.vicidial_form.middle_initial.value) +
"&last_name=" + encodeURIComponent(document.vicidial_form.last_name.value) +
"&address1=" + encodeURIComponent(document.vicidial_form.address1.value) +
"&address2=" + encodeURIComponent(document.vicidial_form.address2.value) +
"&address3=" + encodeURIComponent(document.vicidial_form.address3.value) +
"&city=" + encodeURIComponent(document.vicidial_form.city.value) +
"&state=" + encodeURIComponent(document.vicidial_form.state.value) +
"&province=" + encodeURIComponent(document.vicidial_form.province.value) +
"&postal_code=" + encodeURIComponent(document.vicidial_form.postal_code.value) +
"&country_code=" + encodeURIComponent(document.vicidial_form.country_code.value) +
"&gender=" + encodeURIComponent(document.vicidial_form.gender.value) +
"&date_of_birth=" + encodeURIComponent(document.vicidial_form.date_of_birth.value) +
"&alt_phone=" + encodeURIComponent(document.vicidial_form.alt_phone.value) +
"&email=" + encodeURIComponent(document.vicidial_form.email.value) +
"&security_phrase=" + encodeURIComponent(document.vicidial_form.security_phrase.value) +
"&comments=" + REGcommentsRESULT;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(VLupdate_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
}
}
delete xmlhttp;
}
}
// ################################################################################
// Generate the Call Disposition Chooser panel
function DispoSelectContent_create(taskDSgrp,taskDSstage)
{
if (disable_dispo_screen > 0)
{
document.vicidial_form.DispoSelection.value = disable_dispo_status;
DispoSelect_submit();
}
else
{
if (customer_3way_hangup_dispo_message.length > 1)
{
document.getElementById("Dispo3wayMessage").innerHTML = "<br /><b><font color=\"red\" size=\"3\">" + customer_3way_hangup_dispo_message + "</font></b><br />";
}
if (APIManualDialQueue > 0)
{
document.getElementById("DispoManualQueueMessage").innerHTML = "<br /><b><font color=\"red\" size=\"3\">マニュアルダイヤル列の電話が待機中: " + APIManualDialQueue + "</font></b><br />";
}
if (per_call_notes == 'ENABLED')
{
var test_notes = document.vicidial_form.call_notes_dispo.value;
if (test_notes.length > 0)
{document.vicidial_form.call_notes.value = document.vicidial_form.call_notes_dispo.value}
document.getElementById("PerCallNotesContent").innerHTML = "<br /><b><font size=\"3\">電話メモ： </font></b><br /><textarea name=\"call_notes_dispo\" id=\"call_notes_dispo\" rows=\"2\" cols=\"100\" class=\"cust_form_text\" value=\"\">" + document.vicidial_form.call_notes.value + "</textarea>";
}
else
{
document.getElementById("PerCallNotesContent").innerHTML = "<input type=\"hidden\" name=\"call_notes_dispo\" id=\"call_notes_dispo\" value=\"\" />";
}
HidEGenDerPulldown();
AgentDispoing = 1;
var CBflag = '';
var VD_statuses_ct_half = parseInt(VARSELstatuses_ct / 2);
var dispo_HTML = "<table cellpadding=\"5\" cellspacing=\"5\" width=\"500px\"><tr><td colspan=\"2\"><b> 電話配置</b></td></tr><tr><td bgcolor=\"#99FF99\" height=\"300px\" width=\"240px\" valign=\"top\"><font class=\"log_text\"><span id=\"DispoSelectA\">";
var loop_ct = 0;
var print_ct = 0;
if (hide_dispo_list < 1)
{
while (loop_ct < VD_statuses_ct)
{
if (VARSELstatuses[loop_ct] == 'Y')
{
if (VARCBstatuses[loop_ct] == 'Y')
{CBflag = '*';}
else
{CBflag = '';}
if (taskDSgrp == VARstatuses[loop_ct])
{
dispo_HTML = dispo_HTML + "<font size=\"3\" style=\"BACKGROUND-COLOR: #FFFFCC\"><b><a href=\"#\" onclick=\"DispoSelect_submit();return false;\">" + VARstatuses[loop_ct] + " - " + VARstatusnames[loop_ct] + "</a> " + CBflag + "</b></font><br /><br />";
}
else
{
dispo_HTML = dispo_HTML + "<a href=\"#\" onclick=\"DispoSelectContent_create('" + VARstatuses[loop_ct] + "','ADD');return false;\">" + VARstatuses[loop_ct] + " - " + VARstatusnames[loop_ct] + "</a> " + CBflag + "<br /><br />";
}
if (print_ct == VD_statuses_ct_half)
{dispo_HTML = dispo_HTML + "</span></font></td><td bgcolor=\"#99FF99\" height=\"300px\" width=\"240px\" valign=\"top\"><font class=\"log_text\"><span id=\"DispoSelectB\">";}
print_ct++;
}
loop_ct++;
}
}
else
{
dispo_HTML = dispo_HTML + "隠れた配置ステータスリスト<br /><br />";
}
dispo_HTML = dispo_HTML + "</span></font></td></tr></table>";
if (taskDSstage == 'ReSET') {document.vicidial_form.DispoSelection.value = '';}
else {document.vicidial_form.DispoSelection.value = taskDSgrp;}
document.getElementById("DispoSelectContent").innerHTML = dispo_HTML;
if (focus_blur_enabled==1)
{
document.inert_form.inert_button.focus();
document.inert_form.inert_button.blur();
}
if (my_callback_option == 'CHECKED')
{document.vicidial_form.CallBackOnlyMe.checked=true;}
}
}
// ################################################################################
// Generate the 一時停止Code Chooser panel
function PauseCodeSelectContent_create()
{
var move_on=1;
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) || (in_lead_preview_state==1) )
{
if ((auto_pause_precall == 'Y') && ( (agent_pause_codes_active=='Y') || (agent_pause_codes_active=='FORCE') ) && (AutoDialWaiting == 1) && (VD_live_customer_call!=1) && (alt_dial_active!=1) && (MD_channel_look!=1) && (in_lead_preview_state!=1) )
{
agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','','','1','');
}
else
{
move_on=0;
alert_box("自動ダイアルモードで一時停止コードを入力するには一時停止しなければなりません。");
}
}
if (move_on == 1)
{
if (APIManualDialQueue > 0)
{
PauseCodeSelect_submit('NXDIAL');
}
else
{
HidEGenDerPulldown();
showDiv('PauseCodeSelectBox');
WaitingForNextStep=1;
PauseCode_HTML = '';
document.vicidial_form.PauseCodeSelection.value = '';
var VD_pause_codes_ct_half = parseInt(VD_pause_codes_ct / 2);
PauseCode_HTML = "<table cellpadding=\"5\" cellspacing=\"5\" width=\"500px\"><tr><td colspan=\"2\"><b> PAUSE CODE</b></td></tr><tr><td bgcolor=\"#99FF99\" height=\"300px\" width=\"240px\" valign=\"top\"><font class=\"log_text\"><span id=\"PauseCodeSelectA\">";
var loop_ct = 0;
while (loop_ct < VD_pause_codes_ct)
{
PauseCode_HTML = PauseCode_HTML + "<font size=\"3\" style=\"BACKGROUND-COLOR: #FFFFCC\"><b><a href=\"#\" onclick=\"PauseCodeSelect_submit('" + VARpause_codes[loop_ct] + "');return false;\">" + VARpause_codes[loop_ct] + " - " + VARpause_code_names[loop_ct] + "</a></b></font><br /><br />";
loop_ct++;
if (loop_ct == VD_pause_codes_ct_half)
{PauseCode_HTML = PauseCode_HTML + "</span></font></td><td bgcolor=\"#99FF99\" height=\"300px\" width=\"240px\" valign=\"top\"><font class=\"log_text\"><span id=PauseCodeSelectB>";}
}
if (agent_pause_codes_active=='FORCE')
{var Go_BacK_LinK = '';}
else
{var Go_BacK_LinK = "<font size=\"3\" style=\"BACKGROUND-COLOR: #FFFFCC\"><b><a href=\"#\" onclick=\"PauseCodeSelect_submit('');return false;\">戻る</a>";}
PauseCode_HTML = PauseCode_HTML + "</span></font></td></tr></table><br /><br />" + Go_BacK_LinK;
document.getElementById("PauseCodeSelectContent").innerHTML = PauseCode_HTML;
}
}
if (focus_blur_enabled==1)
{
document.inert_form.inert_button.focus();
document.inert_form.inert_button.blur();
}
}
// ################################################################################
// Open lead search form panel
function OpeNSearcHForMDisplaYBox()
{
var move_on=1;
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) || (in_lead_preview_state==1) )
{
if ((auto_pause_precall == 'Y') && ( (agent_pause_codes_active=='Y') || (agent_pause_codes_active=='FORCE') ) && (AutoDialWaiting == 1) && (VD_live_customer_call!=1) && (alt_dial_active!=1) && (MD_channel_look!=1) && (in_lead_preview_state!=1) )
{
agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','','','1',auto_pause_precall_code);
}
else
{
if ( (inOUT=='IN') && ( (agent_lead_search=='LIVE_CALL_INBOUND') || (agent_lead_search=='LIVE_CALL_INBOUND_AND_MANUAL') ) )
{
// set phone number in search box to number of live inbound call
document.vicidial_form.search_phone_number.value=document.vicidial_form.phone_number.value;
inbound_lead_search=1;
}
else
{
move_on=0;
alert_box("見込み客を検索するには一時停止しなければなりません。");
}
}
}
else
{
if (agent_lead_search=='LIVE_CALL_INBOUND')
{
move_on=0;
alert_box("あなたがリードを検索するアクティブインバウンドコール上にある必要があります");
}
}
if (move_on == 1)
{
HidEGenDerPulldown();
showDiv('SearcHForMDisplaYBox');
if ( (VD_live_customer_call!=1) || (inOUT=='OUT') )
{WaitingForNextStep=1;}
}
}
// ################################################################################
// Generate the Contacts Search span content
function generate_contacts_search()
{
HidEGenDerPulldown();
showDiv('SearcHContactsDisplaYBox');
}
// ################################################################################
// Generate the Presets Chooser span content
function generate_presets_pulldown()
{
showDiv('PresetsSelectBox');
Presets_HTML = '';
document.vicidial_form.PresetSelection.value = '';
Presets_HTML = "<table cellpadding=\"5\" cellspacing=\"5\" width=\"400px\"><tr><td bgcolor=\"#CCCCFF\" height=<?php echo $HTheight ?> width=\"400px\" valign=\"bottom\"><font class=\"log_text\">";
var loop_ct = 0;
while (loop_ct < VD_preset_names_ct)
{
Presets_HTML = Presets_HTML + "<font size=\"3\" style=\"BACKGROUND-COLOR: #FFFFFF\"><b><a href=\"#\" onclick=\"PresetSelect_submit('" + VARpreset_names[loop_ct] + "','" + VARpreset_numbers[loop_ct] + "','" + VARpreset_dtmfs[loop_ct] + "','" + VARpreset_hide_numbers[loop_ct] + "','N');return false;\">" + VARpreset_names[loop_ct];
if (VARpreset_hide_numbers[loop_ct]=='N')
{Presets_HTML = Presets_HTML + " - " + VARpreset_numbers[loop_ct];}
Presets_HTML = Presets_HTML + "</a></b></font><br />";
loop_ct++;
}
if ( (CalL_XC_a_NuMber.length > 0) || (CalL_XC_a_Dtmf.length > 0) )
{
Presets_HTML = Presets_HTML + "<font size=\"3\" style=\"BACKGROUND-COLOR: #FFFFFF\"><b><a href=\"#\" onclick=\"PresetSelect_submit('D1','" + CalL_XC_a_NuMber + "','" + CalL_XC_a_Dtmf + "','N','N');return false;\">D1";
if (hide_xfer_number_to_dial=='DISABLED')
{Presets_HTML = Presets_HTML + " - " + CalL_XC_a_NuMber;}
Presets_HTML = Presets_HTML + "</a></b></font><br />";
}
if ( (CalL_XC_b_NuMber.length > 0) || (CalL_XC_b_Dtmf.length > 0) )
{
Presets_HTML = Presets_HTML + "<font size=\"3\" style=\"BACKGROUND-COLOR: #FFFFFF\"><b><a href=\"#\" onclick=\"PresetSelect_submit('D2','" + CalL_XC_b_NuMber + "','" + CalL_XC_b_Dtmf + "','N','N');return false;\">D2";
if (hide_xfer_number_to_dial=='DISABLED')
{Presets_HTML = Presets_HTML + " - " + CalL_XC_b_NuMber;}
Presets_HTML = Presets_HTML + "</a></b></font><br />";
}
if (CalL_XC_c_NuMber.length > 0)
{
Presets_HTML = Presets_HTML + "<font size=\"3\" style=\"BACKGROUND-COLOR: #FFFFFF\"><b><a href=\"#\" onclick=\"PresetSelect_submit('D3','" + CalL_XC_c_NuMber + "','','N','N');return false;\">D3";
if (hide_xfer_number_to_dial=='DISABLED')
{Presets_HTML = Presets_HTML + " - " + CalL_XC_c_NuMber;}
Presets_HTML = Presets_HTML + "</a></b></font><br />";
}
if (CalL_XC_d_NuMber.length > 0)
{
Presets_HTML = Presets_HTML + "<font size=\"3\" style=\"BACKGROUND-COLOR: #FFFFFF\"><b><a href=\"#\" onclick=\"PresetSelect_submit('D4','" + CalL_XC_d_NuMber + "','','N','N');return false;\">D4";
if (hide_xfer_number_to_dial=='DISABLED')
{Presets_HTML = Presets_HTML + " - " + CalL_XC_d_NuMber;}
Presets_HTML = Presets_HTML + "</a></b></font><br />";
}
if (CalL_XC_e_NuMber.length > 0)
{
Presets_HTML = Presets_HTML + "<font size=\"3\" style=\"BACKGROUND-COLOR: #FFFFFF\"><b><a href=\"#\" onclick=\"PresetSelect_submit('D5','" + CalL_XC_e_NuMber + "','','N','N');return false;\">D5";
if (hide_xfer_number_to_dial=='DISABLED')
{Presets_HTML = Presets_HTML + " - " + CalL_XC_e_NuMber;}
Presets_HTML = Presets_HTML + "</a></b></font><br />";
}
Presets_HTML = Presets_HTML + "</td></tr></table><br /><br /><table cellpadding=\"0\" cellspacing=\"0\"><tr><td width=\"330px\" align=\"left\"><font size=\"3\" style=\"BACKGROUND-COLOR: #CCCCFF\"><b><a href=\"#\" onclick=\"hideDiv('PresetsSelectBox');return false;\">Close [X]</a></b></font></td></tr></table>";
document.getElementById("PresetsSelectBoxContent").innerHTML = Presets_HTML;
}
// ################################################################################
// Submit chosen Preset
function PresetSelect_submit(taskpresetname,taskpresetnumber,taskpresetdtmf,taskhidenumber,taskclosesearch)
{
if (taskclosesearch=='Y')
{
hideDiv('SearcHResultSContactsBox');
hideDiv('SearcHContactsDisplaYBox');
}
hideDiv('PresetsSelectBox');
document.vicidial_form.conf_dtmf.value = taskpresetdtmf;
document.vicidial_form.xfername.value = taskpresetname;
if ( (taskhidenumber=='Y') && (hide_xfer_number_to_dial=='DISABLED') )
{
document.vicidial_form.xfernumhidden.value = taskpresetnumber;
document.vicidial_form.xfernumber.value='';
}
else
{
document.vicidial_form.xfernumhidden.value = '';
document.vicidial_form.xfernumber.value = taskpresetnumber;
}
scroll(0,0);
}
// ################################################################################
// Generate the グループエイリアス Chooser panel
function GroupAliasSelectContent_create(task3way)
{
HidEGenDerPulldown();
showDiv('GroupAliasSelectBox');
WaitingForNextStep=1;
GroupAlias_HTML = '';
document.vicidial_form.GroupAliasSelection.value = '';
var VD_group_aliases_ct_half = parseInt(VD_group_aliases_ct / 2);
GroupAlias_HTML = "<table cellpadding=\"5\" cellspacing=\"5\" width=\"500px\"><tr><td colspan=\"2\"><b> GROUP ALIAS</b></td></tr><tr><td bgcolor=\"#99FF99\" height=\"300px\" width=\"240px\" valign=\"top\"><font class=\"log_text\"><span id=\"GroupAliasSelectA\">";
if (task3way > 0)
{
VD_group_aliases_ct_half = (VD_group_aliases_ct_half - 1);
GroupAlias_HTML = GroupAlias_HTML + "<font size=\"2\" style=\"BACKGROUND-COLOR: #FFFFCC\"><b><a href=\"#\" onclick=\"GroupAliasSelect_submit('CAMPAIGN','" + campaign_cid + "','0');return false;\">CAMPAIGN - " + campaign_cid + "</a></b></font><br /><br />";
GroupAlias_HTML = GroupAlias_HTML + "<font size=\"2\" style=\"BACKGROUND-COLOR: #FFFFCC\"><b><a href=\"#\" onclick=\"GroupAliasSelect_submit('CUSTOMER','" + document.vicidial_form.phone_number.value + "','0');return false;\">CUSTOMER - " + document.vicidial_form.phone_number.value + "</a></b></font><br /><br />";
GroupAlias_HTML = GroupAlias_HTML + "<font size=\"2\" style=\"BACKGROUND-COLOR: #FFFFCC\"><b><a href=\"#\" onclick=\"GroupAliasSelect_submit('AGENT_PHONE','" + outbound_cid + "','0');return false;\">AGENT_PHONE - " + outbound_cid + "</a></b></font><br /><br />";
}
var loop_ct = 0;
while (loop_ct < VD_group_aliases_ct)
{
GroupAlias_HTML = GroupAlias_HTML + "<font size=\"2\" style=\"BACKGROUND-COLOR: #FFFFCC\"><b><a href=\"#\" onclick=\"GroupAliasSelect_submit('" + VARgroup_alias_ids[loop_ct] + "','" + VARcaller_id_numbers[loop_ct] + "','1');return false;\">" + VARgroup_alias_ids[loop_ct] + " - " + VARgroup_alias_names[loop_ct] + " - " + VARcaller_id_numbers[loop_ct] + "</a></b></font><br /><br />";
loop_ct++;
if (loop_ct == VD_group_aliases_ct_half)
{GroupAlias_HTML = GroupAlias_HTML + "</span></font></td><td bgcolor=\"#99FF99\" height=\"300px\" width=\"240px\" valign=\"top\"><font class=\"log_text\"><span id=GroupAliasSelectB>";}
}
var Go_BacK_LinK = "<font size=\"3\" style=\"BACKGROUND-COLOR: #FFFFCC\"><b><a href=\"#\" onclick=\"GroupAliasSelect_submit('');return false;\">戻る</a>";
GroupAlias_HTML = GroupAlias_HTML + "</span></font></td></tr></table><br /><br />" + Go_BacK_LinK;
document.getElementById("GroupAliasSelectContent").innerHTML = GroupAlias_HTML;
if (focus_blur_enabled==1)
{
document.inert_form.inert_button.focus();
document.inert_form.inert_button.blur();
}
}
// ################################################################################
// Generate the グループ内をダイヤル Chooser panel
function ManuaLDiaLInGrouPSelectContent_create()
{
HidEGenDerPulldown();
showDiv('DiaLInGrouPSelectBox');
WaitingForNextStep=1;
DiaLInGrouP_HTML = '';
document.vicidial_form.DiaLInGrouPSelection.value = '';
var VD_dial_ingroups_ct_half = parseInt(dialINgroupCOUNT / 2);
DiaLInGrouP_HTML = "<table cellpadding=\"5\" cellspacing=\"5\" width=\"500px\"><tr><td colspan=\"2\"><b> グループ内をダイヤル</b></td></tr><tr><td bgcolor=\"#99FF99\" height=\"300px\" width=\"240px\" valign=\"top\"><font class=\"log_text\"><span id=\"DiaLInGrouPSelectA\">";
var loop_ct = 0;
while (loop_ct < dialINgroupCOUNT)
{
DiaLInGrouP_HTML = DiaLInGrouP_HTML + "<font size=\"2\" style=\"BACKGROUND-COLOR: #FFFFCC\"><b><a href=\"#\" onclick=\"DiaLInGrouPSelect_submit('" + VARdialingroups[loop_ct] + "','1');return false;\">" + VARdialingroups[loop_ct] + "</a></b></font><br /><br />";
loop_ct++;
if (loop_ct == VD_dial_ingroups_ct_half)
{DiaLInGrouP_HTML = DiaLInGrouP_HTML + "</span></font></td><td bgcolor=\"#99FF99\" height=\"300px\" width=\"240px\" valign=\"top\"><font class=\"log_text\"><span id=DiaLInGrouPSelectB>";}
}
var Go_BacK_LinK = "<font size=\"3\" style=\"BACKGROUND-COLOR: #FFFFCC\"><b><a href=\"#\" onclick=\"DiaLInGrouPSelect_submit('');return false;\">戻る</a>";
DiaLInGrouP_HTML = DiaLInGrouP_HTML + "</span></font></td></tr></table><br /><br />" + Go_BacK_LinK;
document.getElementById("DiaLInGrouPSelectContent").innerHTML = DiaLInGrouP_HTML;
if (focus_blur_enabled==1)
{
document.inert_form.inert_button.focus();
document.inert_form.inert_button.blur();
}
}
// ################################################################################
// open web form, then submit disposition
function WeBForMDispoSelect_submit()
{
leaving_threeway=0;
blind_transfer=0;
document.getElementById("callchannel").innerHTML = '';
document.vicidial_form.callserverip.value = '';
document.vicidial_form.xferchannel.value = '';
document.getElementById("DialWithCustomer").innerHTML ="<a href=\"#\" onclick=\"SendManualDial('YES');return false;\"><img src=\"../agc/images/vdc_XB_dialwithcustomer_jp.gif\" border=\"0\" alt=\"顧客とダイアルする\" style=\"vertical-align:middle\" /></a>";
document.getElementById("ParkCustomerDial").innerHTML ="<a href=\"#\" onclick=\"xfer_park_dial();return false;\"><img src=\"../agc/images/vdc_XB_parkcustomerdial_jp.gif\" border=\"0\" alt=\"顧客ダイアルを保留する\" style=\"vertical-align:middle\" /></a>";
document.getElementById("HangupBothLines").innerHTML ="<a href=\"#\" onclick=\"bothcall_send_hangup();return false;\"><img src=\"../agc/images/vdc_XB_hangupbothlines_jp.gif\" border=\"0\" alt=\"両方のラインを停止させる\" style=\"vertical-align:middle\" /></a>";
var DispoChoice = document.vicidial_form.DispoSelection.value;
if (DispoChoice.length < 1) {alert_box("配置を選ばなければなりません。");}
else
{
document.getElementById("CusTInfOSpaN").innerHTML = "";
document.getElementById("CusTInfOSpaN").style.background = panel_bgcolor;
LeaDDispO = DispoChoice;
WebFormRefresH('NO','YES');
document.getElementById("WebFormSpan").innerHTML = "<img src=\"../agc/images/vdc_LB_webform_OFF_jp.gif\" border=\"0\" alt=\"ウェブフォーム\" />";
if (enable_second_webform > 0)
{
document.getElementById("WebFormSpanTwo").innerHTML = "<img src=\"../agc/images/vdc_LB_webform_two_OFF_jp.gif\" border=\"0\" alt=\"ウェブフォーム 2\" />";
}
window.open(TEMP_VDIC_web_form_address, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
DispoSelect_submit();
}
}
// ################################################################################
// Update vicidial_list lead record with disposition selection
function DispoSelect_submit(temp_use_pause_code,temp_dispo_pause_code)
{
if (VDCL_group_id.length > 1)
{var group = VDCL_group_id;}
else
{var group = campaign;}
leaving_threeway=0;
blind_transfer=0;
CheckDEADcallON=0;
CheckDEADcallCOUNT=0;
currently_in_email=0;
customer_3way_hangup_counter=0;
customer_3way_hangup_counter_trigger=0;
waiting_on_dispo=1;
var VDDCU_recording_id=document.getElementById("RecorDID").innerHTML;
var VDDCU_recording_filename=last_recording_filename;
document.getElementById("callchannel").innerHTML = '';
document.vicidial_form.callserverip.value = '';
document.vicidial_form.xferchannel.value = '';
document.getElementById("DialWithCustomer").innerHTML ="<a href=\"#\" onclick=\"SendManualDial('YES');return false;\"><img src=\"../agc/images/vdc_XB_dialwithcustomer_jp.gif\" border=\"0\" alt=\"顧客とダイアルする\" style=\"vertical-align:middle\" /></a>";
document.getElementById("ParkCustomerDial").innerHTML ="<a href=\"#\" onclick=\"xfer_park_dial();return false;\"><img src=\"../agc/images/vdc_XB_parkcustomerdial_jp.gif\" border=\"0\" alt=\"顧客ダイアルを保留する\" style=\"vertical-align:middle\" /></a>";
document.getElementById("HangupBothLines").innerHTML ="<a href=\"#\" onclick=\"bothcall_send_hangup();return false;\"><img src=\"../agc/images/vdc_XB_hangupbothlines_jp.gif\" border=\"0\" alt=\"両方のラインを停止させる\" style=\"vertical-align:middle\" /></a>";
var DispoChoice = document.vicidial_form.DispoSelection.value;
if (DispoChoice.length < 1) {alert_box("配置を選ばなければなりません。");}
else
{
if (document.vicidial_form.DiaLAltPhonE.checked==true)
{
var man_status = "";
document.getElementById("MainStatuSSpan").innerHTML = man_status;
alt_dial_status_display = 0;
}
document.getElementById("CusTInfOSpaN").innerHTML = "";
document.getElementById("CusTInfOSpaN").style.background = panel_bgcolor;
var regCBstatus = new RegExp(' ' + DispoChoice + ' ',"ig");
if ( (VARCBstatusesLIST.match(regCBstatus)) && (DispoChoice.length > 0) && (scheduled_callbacks > 0) && (DispoChoice != 'CBHOLD') ) {showDiv('CallBackSelectBox');}
else
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
DSupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=updateDISPO&format=text&user=" + user + "&pass=" + pass + "&orig_pass=" + orig_pass + "&dispo_choice=" + DispoChoice + "&lead_id=" + document.vicidial_form.lead_id.value + "&campaign=" + campaign + "&auto_dial_level=" + auto_dial_level + "&agent_log_id=" + agent_log_id + "&CallBackDatETimE=" + CallBackDatETimE + "&list_id=" + document.vicidial_form.list_id.value + "&recipient=" + CallBackrecipient + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&MDnextCID=" + LasTCID + "&stage=" + group + "&vtiger_callback_id=" + vtiger_callback_id + "&phone_number=" + document.vicidial_form.phone_number.value + "&phone_code=" + document.vicidial_form.phone_code.value + "&dial_method" + dial_method + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&CallBackLeadStatus=" + CallBackLeadStatus + "&comments=" + encodeURIComponent(CallBackCommenTs) + "&custom_field_names=" + custom_field_names + "&call_notes=" + encodeURIComponent(document.vicidial_form.call_notes_dispo.value) + "&qm_dispo_code=" + DispoQMcsCODE + "&email_enabled=" + email_enabled + "&recording_id=" + VDDCU_recording_id + "&recording_filename=" + VDDCU_recording_filename + "&called_count=" + document.vicidial_form.called_count.value;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(DSupdate_query);
xmlhttp.onreadystatechange = function()
{
// alert(DSupdate_query + "\n" +xmlhttp.responseText);
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
if (auto_dial_level < 1)
{
var check_dispo = null;
check_dispo = xmlhttp.responseText;
var check_DS_array=check_dispo.split("\n");
if (check_DS_array[1] == 'Next agent_log_id:')
{
agent_log_id = check_DS_array[2];
}
}
waiting_on_dispo=0;
}
}
delete xmlhttp;
}
// CLEAR ALL FORM VARIABLES
document.vicidial_form.lead_id.value ='';
document.vicidial_form.vendor_lead_code.value='';
document.vicidial_form.list_id.value ='';
document.vicidial_form.entry_list_id.value ='';
document.vicidial_form.gmt_offset_now.value ='';
document.vicidial_form.phone_code.value ='';
if ( (disable_alter_custphone=='Y') || (disable_alter_custphone=='HIDE') )
{
var tmp_pn = document.getElementById("phone_numberDISP");
tmp_pn.innerHTML = ' &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ';
}
document.vicidial_form.phone_number.value ='';
document.vicidial_form.title.value ='';
document.vicidial_form.first_name.value ='';
document.vicidial_form.middle_initial.value ='';
document.vicidial_form.last_name.value ='';
document.vicidial_form.address1.value ='';
document.vicidial_form.address2.value ='';
document.vicidial_form.address3.value ='';
document.vicidial_form.city.value ='';
document.vicidial_form.state.value ='';
document.vicidial_form.province.value ='';
document.vicidial_form.postal_code.value ='';
document.vicidial_form.country_code.value ='';
document.vicidial_form.gender.value ='';
document.vicidial_form.date_of_birth.value ='';
document.vicidial_form.alt_phone.value ='';
document.vicidial_form.email.value ='';
document.vicidial_form.security_phrase.value='';
document.vicidial_form.comments.value ='';
document.vicidial_form.audit_comments.value ='';
if (qc_enabled > 0)
{
document.vicidial_form.ViewCommentButton.value ='';
document.vicidial_form.audit_comments_button.value ='';
}
document.vicidial_form.called_count.value ='';
document.vicidial_form.call_notes.value ='';
document.vicidial_form.call_notes_dispo.value ='';
VDCL_group_id = '';
fronter = '';
inOUT = 'OUT';
vtiger_callback_id='0';
recording_filename='';
recording_id='';
document.vicidial_form.uniqueid.value='';
MDuniqueid='';
XDuniqueid='';
tmp_vicidial_id='';
EAphone_code='';
EAphone_number='';
EAalt_phone_notes='';
EAalt_phone_active='';
EAalt_phone_count='';
XDnextCID='';
XDcheck = '';
MDnextCID='';
XD_live_customer_call = 0;
XD_live_call_secondS = 0;
xfer_in_call=0;
MD_channel_look=0;
MD_ring_secondS=0;
uniqueid_status_display='';
uniqueid_status_prefix='';
custom_call_id='';
API_selected_xfergroup='';
API_selected_callmenu='';
timer_action='';
timer_action_seconds='';
timer_action_mesage='';
timer_action_destination='';
did_pattern='';
did_id='';
did_extension='';
did_description='';
closecallid='';
xfercallid='';
custom_field_names='';
custom_field_values='';
custom_field_types='';
customerparked=0;
customerparkedcounter=0;
consult_custom_wait=0;
consult_custom_go=0;
consult_custom_sent=0;
document.getElementById("ParkCounterSpan").innerHTML = '';
document.vicidial_form.xfername.value='';
document.vicidial_form.xfernumhidden.value='';
document.getElementById("debugbottomspan").innerHTML = '';
customer_3way_hangup_dispo_message='';
document.getElementById("Dispo3wayMessage").innerHTML = '';
document.getElementById("DispoManualQueueMessage").innerHTML = '';
document.getElementById("ManualQueueNotice").innerHTML = '';
APIManualDialQueue_last=0;
document.vicidial_form.FORM_LOADED.value = '0';
CallBackLeadStatus = '';
CallBackDatETimE='';
CallBackrecipient='';
CallBackCommenTs='';
DispoQMcsCODE='';
active_ingroup_dial='';
nocall_dial_flag='DISABLED';
document.vicidial_form.CallBackDatESelectioN.value = '';
document.vicidial_form.CallBackCommenTsField.value = '';
document.vicidial_form.search_phone_number.value='';
document.vicidial_form.search_lead_id.value='';
document.vicidial_form.search_vendor_lead_code.value='';
document.vicidial_form.search_first_name.value='';
document.vicidial_form.search_last_name.value='';
document.vicidial_form.search_city.value='';
document.vicidial_form.search_state.value='';
document.vicidial_form.search_postal_code.value='';
document.vicidial_form.MDPhonENumbeR.value = '';
document.vicidial_form.MDDiaLOverridE.value = '';
document.vicidial_form.MDLeadID.value = '';
document.vicidial_form.MDLeadIDEntry.value='';
document.vicidial_form.MDType.value = '';
document.vicidial_form.MDPhonENumbeRHiddeN.value = '';
inbound_lead_search=0;
cid_lock=0;
timer_alt_trigger=0;
last_mdtype='';
document.getElementById("timer_alt_display").innerHTML = '';
if (manual_dial_search_checkbox == 'SELECTED_RESET')
{document.vicidial_form.LeadLookuP.checked=true;}
if (manual_dial_search_checkbox == 'UNSELECTED_RESET')
{document.vicidial_form.LeadLookuP.checked=false;}
if (post_phone_time_diff_alert_message.length > 10)
{
document.getElementById("post_phone_time_diff_span_contents").innerHTML = "";
hideDiv('post_phone_time_diff_span');
post_phone_time_diff_alert_message='';
}
if (manual_dial_in_progress==1)
{
manual_dial_finished();
}
if (hide_gender < 1)
{
document.getElementById("GENDERhideFORieALT").innerHTML = '';
document.getElementById("GENDERhideFORie").innerHTML = '<select size="1" name="gender_list" class="cust_form" id="gender_list"><option value="U">U - 不明確</option><option value="M">M - Male</option><option value="F">F - Female</option></select>';
}
hideDiv('DispoSelectBox');
hideDiv('DispoButtonHideA');
hideDiv('DispoButtonHideB');
hideDiv('DispoButtonHideC');
document.getElementById("DispoSelectBox").style.top = '1px'; // Firefox error オンthis line for some reason
document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMinimize()\"> 最小化</a>";
document.getElementById("DispoSelectHAspan").innerHTML = "<a href=\"#\" onclick=\"DispoHanguPAgaiN()\">再度、電話を切る</a>";
if (pause_after_next_call == 'ENABLED')
{
document.getElementById("NexTCalLPausE").innerHTML = "<a href=\"#\" onclick=\"next_call_pause_click();return false;\">次にコールを一時停止</a>";
}
CBcommentsBoxhide();
EAcommentsBoxhide();
ContactSearchReset();
AgentDispoing = 0;
if ( (alt_number_dialing == 'SELECTED') || (alt_number_dialing == 'SELECTED_TIMER_ALT') || (alt_number_dialing == 'SELECTED_TIMER_ADDR3') )
{
document.vicidial_form.DiaLAltPhonE.checked=true;
}
if ( (shift_logout_flag < 1) && (api_logout_flag < 1) )
{
if (wrapup_waiting == 0)
{
if (document.vicidial_form.DispoSelectStop.checked==true)
{
if (auto_dial_level != '0')
{
AutoDialWaiting = 0;
QUEUEpadding = 0;
if (temp_use_pause_code==1)
{
AutoDial_ReSume_PauSe("VDADpause",'','','','',"1",temp_dispo_pause_code);
}
else
{
AutoDial_ReSume_PauSe("VDADpause");
}
}
VICIDiaL_pause_calling = 1;
if (dispo_check_all_pause != '1')
{
document.vicidial_form.DispoSelectStop.checked=false;
}
}
else
{
if (auto_dial_level != '0')
{
AutoDialWaiting = 1;
if (temp_use_pause_code==1)
{
agent_log_id = AutoDial_ReSume_PauSe("VDADready","NEW_ID",'','','',"1",temp_dispo_pause_code);
}
else
{
agent_log_id = AutoDial_ReSume_PauSe("VDADready","NEW_ID");
}
}
else
{
// trigger HotKeys manual dial automatically go to next lead
// if (manual_auto_hotkey > 0)
// {
// manual_auto_hotkey = 0;
// ManualDialNext('','','','','','0');
// }
}
}
}
}
else
{
if (shift_logout_flag > 0)
{LogouT('SHIFT');}
else
{LogouT('API');}
}
if (focus_blur_enabled==1)
{
document.inert_form.inert_button.focus();
document.inert_form.inert_button.blur();
}
}
// scroll back to the top of the page
scroll(0,0);
}
}
// ################################################################################
// Submit the 一時停止Code
function PauseCodeSelect_submit(newpausecode)
{
hideDiv('PauseCodeSelectBox');
ShoWGenDerPulldown();
WaitingForNextStep=0;
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
VMCpausecode_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=PauseCodeSubmit&format=text&status=" + newpausecode + "&agent_log_id=" + agent_log_id + "&campaign=" + campaign + "&extension=" + extension + "&protocol=" + protocol + "&phone_ip=" + phone_ip + "&enable_sipsak_messages=" + enable_sipsak_messages + "&stage=" + pause_code_counter + "&campaign_cid=" + LastCallCID + "&auto_dial_level=" + starting_dial_level;
pause_code_counter++;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(VMCpausecode_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var check_pause_code = null;
var check_pause_code = xmlhttp.responseText;
var check_PC_array=check_pause_code.split("\n");
if (check_PC_array[1] == 'Next agent_log_id:')
{agent_log_id = check_PC_array[2];}
// alert(VMCpausecode_query);
// alert(xmlhttp.responseText + "\n|" + check_PC_array[1] + "\n|" + check_PC_array[2] + "|" + agent_log_id + "|" + pause_code_counter);
}
}
delete xmlhttp;
}
// return agent_log_id;
LastCallCID='';
scroll(0,0);
}
// ################################################################################
// Submit the グループエイリアス
function GroupAliasSelect_submit(newgroupalias,newgroupcid,newusegroup)
{
hideDiv('GroupAliasSelectBox');
ShoWGenDerPulldown();
WaitingForNextStep=0;
if (newusegroup > 0)
{
active_group_alias = newgroupalias;
document.getElementById("ManuaLDiaLGrouPSelecteD").innerHTML = "<font size=\"2\" face=\"Arial,Helvetica\">グループエイリアス: " + active_group_alias + "</font>";
document.getElementById("XfeRDiaLGrouPSelecteD").innerHTML = "<font size=\"1\" face=\"Arial,Helvetica\">グループエイリアス: " + active_group_alias + "</font>";
}
cid_choice = newgroupcid;
scroll(0,0);
}
// ################################################################################
// Submit the グループ内をダイヤル
function DiaLInGrouPSelect_submit(dialingroupid,dialingroupgo)
{
hideDiv('DiaLInGrouPSelectBox');
ShoWGenDerPulldown();
WaitingForNextStep=0;
if (dialingroupid.length > 0)
{
active_ingroup_dial = dialingroupid;
document.getElementById("ManuaLDiaLInGrouPSelecteD").innerHTML = "<font size=\"2\" face=\"Arial,Helvetica\">グループ内をダイヤル: " + active_ingroup_dial + "</font>";
}
scroll(0,0);
}
// ################################################################################
// Populate the dtmf and xfer number for each preset link in xfer-conf frame
function DtMf_PreSet_a()
{
document.vicidial_form.conf_dtmf.value = CalL_XC_a_Dtmf;
document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber;
document.vicidial_form.xfername.value = 'D1';
}
function DtMf_PreSet_b()
{
document.vicidial_form.conf_dtmf.value = CalL_XC_b_Dtmf;
document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber;
document.vicidial_form.xfername.value = 'D2';
}
function DtMf_PreSet_c()
{
document.vicidial_form.xfernumber.value = CalL_XC_c_NuMber;
document.vicidial_form.xfername.value = 'D3';
}
function DtMf_PreSet_d()
{
document.vicidial_form.xfernumber.value = CalL_XC_d_NuMber;
document.vicidial_form.xfername.value = 'D4';
}
function DtMf_PreSet_e()
{
document.vicidial_form.xfernumber.value = CalL_XC_e_NuMber;
document.vicidial_form.xfername.value = 'D5';
}
function DtMf_PreSet_a_DiaL(taskquiet)
{
document.vicidial_form.conf_dtmf.value = CalL_XC_a_Dtmf;
document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber;
var session_id_dial = session_id;
if (taskquiet == 'YES')
{session_id_dial = '7' + session_id};
basic_originate_call(CalL_XC_a_NuMber,'NO','YES',session_id_dial,'YES','','1','0');
}
function DtMf_PreSet_b_DiaL(taskquiet)
{
document.vicidial_form.conf_dtmf.value = CalL_XC_b_Dtmf;
document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber;
var session_id_dial = session_id;
if (taskquiet == 'YES')
{session_id_dial = '7' + session_id};
basic_originate_call(CalL_XC_b_NuMber,'NO','YES',session_id_dial,'YES','','1','0');
}
function DtMf_PreSet_c_DiaL(taskquiet)
{
document.vicidial_form.xfernumber.value = CalL_XC_c_NuMber;
var session_id_dial = session_id;
if (taskquiet == 'YES')
{session_id_dial = '7' + session_id};
basic_originate_call(CalL_XC_c_NuMber,'NO','YES',session_id_dial,'YES','','1','0');
}
function DtMf_PreSet_d_DiaL(taskquiet)
{
document.vicidial_form.xfernumber.value = CalL_XC_d_NuMber;
var session_id_dial = session_id;
if (taskquiet == 'YES')
{session_id_dial = '7' + session_id};
basic_originate_call(CalL_XC_d_NuMber,'NO','YES',session_id_dial,'YES','','1','0');
}
function DtMf_PreSet_e_DiaL(taskquiet)
{
document.vicidial_form.xfernumber.value = CalL_XC_e_NuMber;
var session_id_dial = session_id;
if (taskquiet == 'YES')
{session_id_dial = '7' + session_id};
basic_originate_call(CalL_XC_e_NuMber,'NO','YES',session_id_dial,'YES','','1','0');
}
function hangup_timer_xfer()
{
hideDiv('CustomerGoneBox');
WaitingForNextStep=0;
custchannellive=0;
dialedcall_send_hangup();
}
function extension_timer_xfer()
{
document.vicidial_form.xfernumber.value = timer_action_destination;
mainxfer_send_redirect('XfeRBLIND',lastcustchannel,lastcustserverip);
}
function callmenu_timer_xfer()
{
API_selected_callmenu = timer_action_destination;
document.vicidial_form.xfernumber.value = timer_action_destination;
mainxfer_send_redirect('XfeRBLIND',lastcustchannel,lastcustserverip);
}
function ingroup_timer_xfer()
{
API_selected_xfergroup = timer_action_destination;
document.vicidial_form.xfernumber.value = timer_action_destination;
mainxfer_send_redirect('XfeRLOCAL',lastcustchannel,lastcustserverip);
}
// ################################################################################
// 示す message that customer has hungup the call before agent has
function CustomerChanneLGone()
{
showDiv('CustomerGoneBox');
document.getElementById("callchannel").innerHTML = '';
document.vicidial_form.callserverip.value = '';
document.getElementById("CustomerGoneChanneL").innerHTML = lastcustchannel;
if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
WaitingForNextStep=1;
}
function CustomerGoneOK()
{
hideDiv('CustomerGoneBox');
WaitingForNextStep=0;
custchannellive=0;
}
function CustomerGoneHangup()
{
hideDiv('CustomerGoneBox');
WaitingForNextStep=0;
custchannellive=0;
dialedcall_send_hangup();
}
// ################################################################################
// 示す message that there are no voice channels in the VICIDIAL session
function NoneInSession()
{
showDiv('NoneInSessionBox');
document.getElementById("NoneInSessionID").innerHTML = session_id;
WaitingForNextStep=1;
}
function NoneInSessionOK()
{
hideDiv('NoneInSessionBox');
WaitingForNextStep=0;
nochannelinsession=0;
}
function NoneInSessionCalL(tempstate)
{
hideDiv('NoneInSessionBox');
WaitingForNextStep=0;
nochannelinsession=0;
if ( (protocol == 'EXTERNAL') || (protocol == 'Local') )
{
var protodial = 'Local';
var extendial = extension;
// var extendial = extension + "@" + ext_context;
}
else
{
var protodial = protocol;
var extendial = extension;
}
var originatevalue = protodial + "/" + extendial;
var queryCID = "ACagcW" + epoch_sec + user_abb;
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
VMCoriginate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=OriginateVDRelogin&format=text&channel=" + originatevalue + "&queryCID=" + queryCID + "&exten=" + session_id + "&ext_context=" + ext_context + "&ext_priority=1" + "&extension=" + extension + "&protocol=" + protocol + "&phone_ip=" + phone_ip + "&enable_sipsak_messages=" + enable_sipsak_messages + "&allow_sipsak_messages=" + allow_sipsak_messages + "&campaign=" + campaign + "&outbound_cid=" + campaign_cid;
xmlhttp.open('POST', 'manager_send.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(VMCoriginate_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
}
}
delete xmlhttp;
}
if ( (auto_dial_level > 0) && (tempstate != 'LOGIN') )
{
AutoDial_ReSume_PauSe("VDADpause");
}
}
// ################################################################################
// Generate the Closer In Group Chooser panel
function CloserSelectContent_create()
{
HidEGenDerPulldown();
if ( (VU_agent_choose_ingroups == '1') && (manager_ingroups_set < 1) )
{
var live_CSC_HTML = "<table cellpadding=\"5\" cellspacing=\"5\" width=\"500px\"><tr><td><b>グループが選択されていません。</b></td><td><b>選択されたグループ</b></td></tr><tr><td bgcolor=\"#99FF99\" height=\"300px\" width=\"240px\" valign=\"top\"><font class=\"log_text\"><span id=CloserSelectAdd> &nbsp; <a href=\"#\" onclick=\"CloserSelect_change('-----ADD-ALL-----','ADD');return false;\"><b>--- ADD ALL ---</b><br />";
var loop_ct = 0;
while (loop_ct < INgroupCOUNT)
{
live_CSC_HTML = live_CSC_HTML + "<a href=\"#\" onclick=\"CloserSelect_change('" + VARingroups[loop_ct] + "','ADD');return false;\">" + VARingroups[loop_ct] + "<br />";
loop_ct++;
}
live_CSC_HTML = live_CSC_HTML + "</span></font></td><td bgcolor=\"#99FF99\" height=\"300px\" width=\"240px\" valign=\"top\"><font class=\"log_text\"><span id=CloserSelectDelete></span></font></td></tr></table>";
document.vicidial_form.CloserSelectList.value = '';
document.getElementById("CloserSelectContent").innerHTML = live_CSC_HTML;
}
else
{
// Added to get email counts so inbound emails will come in - this is normally done in CloserSelectContent_select, which is bypassed if agents aren't allowed to select ingroups
var loop_ct = 0;
EMAILgroupCOUNT = 0;
PHONEgroupCOUNT = 0;
incomingEMAILS = 0;
while (loop_ct < INgroupCOUNT)
{
if (VARingroup_handlers[loop_ct]=="EMAIL")
{
incomingEMAILgroups[incomingEMAILS]=VARingroups[loop_ct];
EMAILgroupCOUNT++;
incomingEMAILS++;
}
else
{
PHONEgroupCOUNT++;
}
loop_ct++;
}
VU_agent_choose_ingroups_DV = "MGRLOCK";
var live_CSC_HTML = "マネージャーhas selected groups for you<br />";
document.vicidial_form.CloserSelectList.value = '';
document.getElementById("CloserSelectContent").innerHTML = live_CSC_HTML;
}
if (focus_blur_enabled==1)
{
document.inert_form.inert_button.focus();
document.inert_form.inert_button.blur();
}
}
// ################################################################################
// Move a Closer In Group record to the selected column or reverse
function CloserSelect_change(taskCSgrp,taskCSchange)
{
var CloserSelectListValue = document.vicidial_form.CloserSelectList.value;
var CSCchange = 0;
var regCS = new RegExp(" " + taskCSgrp + " ","ig");
var regCSall = new RegExp("-ALL-----","ig");
var regCSallADD = new RegExp("-----ADD-ALL-----","ig");
var regCSallDELETE = new RegExp("-----DELETE-ALL-----","ig");
if ( (CloserSelectListValue.match(regCS)) && (CloserSelectListValue.length > 3) )
{
if (taskCSchange == 'DELETE') {CSCchange = 1;}
}
else
{
if (taskCSchange == 'ADD') {CSCchange = 1;}
}
if (taskCSgrp.match(regCSall))
{CSCchange = 1;}
// alert(taskCSgrp+"|"+taskCSchange+"|"+CloserSelectListValue.length+"|"+CSCchange+"|"+CSCcolumn+"|"+INgroupCOUNT)
if (CSCchange==1)
{
var loop_ct = 0;
EMAILgroupCOUNT = 0;
PHONEgroupCOUNT = 0;
var CSCcolumn = '';
var live_CSC_HTML_ADD = '';
var live_CSC_HTML_DELETE = '';
var live_CSC_LIST_value = " ";
incomingEMAILS = 0;
while (loop_ct < INgroupCOUNT)
{
var regCSL = new RegExp(" " + VARingroups[loop_ct] + " ","ig");
if (CloserSelectListValue.match(regCSL)) {CSCcolumn = 'DELETE';}
else {CSCcolumn = 'ADD';}
if ( ( (VARingroups[loop_ct] == taskCSgrp) && (taskCSchange == 'DELETE') ) || (taskCSgrp.match(regCSallDELETE)) ) {CSCcolumn = 'ADD';}
if ( ( (VARingroups[loop_ct] == taskCSgrp) && (taskCSchange == 'ADD') ) || (taskCSgrp.match(regCSallADD)) ) {CSCcolumn = 'DELETE';}
if (CSCcolumn == 'DELETE')
{
live_CSC_HTML_DELETE = live_CSC_HTML_DELETE + "<a href=\"#\" onclick=\"CloserSelect_change('" + VARingroups[loop_ct] + "','DELETE');return false;\">" + VARingroups[loop_ct] + "<br />";
live_CSC_LIST_value = live_CSC_LIST_value + VARingroups[loop_ct] + " ";
if (VARingroup_handlers[loop_ct]=="EMAIL")
{
incomingEMAILgroups[incomingEMAILS]=VARingroups[loop_ct];
EMAILgroupCOUNT++;
incomingEMAILS++;
}
else
{
PHONEgroupCOUNT++;
}
}
else
{
live_CSC_HTML_ADD = live_CSC_HTML_ADD + "<a href=\"#\" onclick=\"CloserSelect_change('" + VARingroups[loop_ct] + "','ADD');return false;\">" + VARingroups[loop_ct] + "<br />";
}
loop_ct++;
}
document.vicidial_form.CloserSelectList.value = live_CSC_LIST_value;
document.getElementById("CloserSelectAdd").innerHTML = " &nbsp; <a href=\"#\" onclick=\"CloserSelect_change('-----ADD-ALL-----','ADD');return false;\"><b>--- ADD ALL ---</b><br />" + live_CSC_HTML_ADD;
document.getElementById("CloserSelectDelete").innerHTML = " &nbsp; <a href=\"#\" onclick=\"CloserSelect_change('-----DELETE-ALL-----','DELETE');return false;\"><b>--- DELETE ALL ---</b><br />" + live_CSC_HTML_DELETE;
}
}
// ################################################################################
// Update vicidial_live_agents record with closer in group choices
function CloserSelect_submit()
{
if (dial_method == "INBOUND_MAN")
{document.vicidial_form.CloserSelectBlended.checked=false;}
if (document.vicidial_form.CloserSelectBlended.checked==true)
{VICIDiaL_closer_blended = 1;}
else
{VICIDiaL_closer_blended = 0;}
var CloserSelectChoices = document.vicidial_form.CloserSelectList.value;
if (call_requeue_button > 0)
{
document.getElementById("ReQueueCall").innerHTML = "<img src=\"../agc/images/vdc_LB_requeue_call_OFF_jp.gif\" border=\"0\" alt=\"Re-Queue Call\" />";
}
else
{
document.getElementById("ReQueueCall").innerHTML = "";
}
if (VU_agent_choose_ingroups_DV == "MGRLOCK")
{CloserSelectChoices = "MGRLOCK";}
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
CSCupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=regCLOSER&format=text&user=" + user + "&pass=" + pass + "&comments=" + VU_agent_choose_ingroups_DV + "&closer_blended=" + VICIDiaL_closer_blended + "&campaign=" + campaign + "&qm_phone=" + qm_phone + "&qm_extension=" + qm_extension + "&dial_method" + dial_method + "&closer_choice=" + CloserSelectChoices + "-";
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(CSCupdate_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
}
}
delete xmlhttp;
}
hideDiv('CloserSelectBox');
MainPanelToFront();
CloserSelecting = 0;
scroll(0,0);
}
// ################################################################################
// Generate the Territory Chooser panel
function TerritorySelectContent_create()
{
if (agent_select_territories == '1')
{
HidEGenDerPulldown();
if (agent_choose_territories > 0)
{
var live_TERR_HTML = "<table cellpadding=\"5\" cellspacing=\"5\" width=\"500px\"><tr><td><b>領域が選択されていません。</b></td><td><b>選択された領域</b></td></tr><tr><td bgcolor=\"#99FF99\" height=\"300px\" width=\"240px\" valign=\"top\"><font class=\"log_text\"><span id=TerritorySelectAdd> &nbsp; <a href=\"#\" onclick=\"TerritorySelect_change('-----ADD-ALL-----','ADD');return false;\"><b>--- ADD ALL ---</b><br />";
var loop_ct = 0;
while (loop_ct < territoryCOUNT)
{
live_TERR_HTML = live_TERR_HTML + "<a href=\"#\" onclick=\"TerritorySelect_change('" + VARterritories[loop_ct] + "','ADD');return false;\">" + VARterritories[loop_ct] + "<br />";
loop_ct++;
}
live_TERR_HTML = live_TERR_HTML + "</span></font></td><td bgcolor=\"#99FF99\" height=\"300px\" width=\"240px\" valign=\"top\"><font class=\"log_text\"><span id=TerritorySelectDelete></span></font></td></tr></table>";
document.vicidial_form.TerritorySelectList.value = '';
document.getElementById("TerritorySelectContent").innerHTML = live_TERR_HTML;
}
else
{
agent_select_territories = "MGRLOCK";
var live_TERR_HTML = "マネージャーhas selected territories for you<br />";
document.vicidial_form.TerritorySelectList.value = '';
document.getElementById("TerritorySelectContent").innerHTML = live_TERR_HTML;
}
}
if (focus_blur_enabled==1)
{
document.inert_form.inert_button.focus();
document.inert_form.inert_button.blur();
}
}
// ################################################################################
// Move a Territory record to the selected column or reverse
function TerritorySelect_change(taskTERRgrp,taskTERRchange)
{
var TerritorySelectListValue = document.vicidial_form.TerritorySelectList.value;
var TERRchange = 0;
var regTERR = new RegExp(" " + taskTERRgrp + " ","ig");
var regTERRall = new RegExp("-ALL-----","ig");
var regTERRallADD = new RegExp("-----ADD-ALL-----","ig");
var regTERRallDELETE = new RegExp("-----DELETE-ALL-----","ig");
if ( (TerritorySelectListValue.match(regTERR)) && (TerritorySelectListValue.length > 3) )
{
if (taskTERRchange == 'DELETE') {TERRchange = 1;}
}
else
{
if (taskTERRchange == 'ADD') {TERRchange = 1;}
}
if (taskTERRgrp.match(regTERRall))
{TERRchange = 1;}
// alert("TERR: " + TerritorySelectListValue + "\nCHANGE: " + TERRchange + "\nACTION: " + taskTERRchange + "\nSELECTED: " + taskTERRgrp + "\nTOTAL: " + territoryCOUNT);
if (TERRchange==1)
{
var loop_ct = 0;
var TERRcolumn = '';
var live_TERR_HTML_ADD = '';
var live_TERR_HTML_DELETE = '';
var live_TERR_LIST_value = " ";
while (loop_ct < territoryCOUNT)
{
var regTERRL = new RegExp(" " + VARterritories[loop_ct] + " ","ig");
if (TerritorySelectListValue.match(regTERRL)) {TERRcolumn = 'DELETE';}
else {TERRcolumn = 'ADD';}
if ( ( (VARterritories[loop_ct] == taskTERRgrp) && (taskTERRchange == 'DELETE') ) || (taskTERRgrp.match(regTERRallDELETE)) )
{TERRcolumn = 'ADD';}
if ( ( (VARterritories[loop_ct] == taskTERRgrp) && (taskTERRchange == 'ADD') ) || (taskTERRgrp.match(regTERRallADD)) )
{TERRcolumn = 'DELETE';}
if (TERRcolumn == 'DELETE')
{
live_TERR_HTML_DELETE = live_TERR_HTML_DELETE + "<a href=\"#\" onclick=\"TerritorySelect_change('" + VARterritories[loop_ct] + "','DELETE');return false;\">" + VARterritories[loop_ct] + "<br />";
live_TERR_LIST_value = live_TERR_LIST_value + VARterritories[loop_ct] + " ";
}
else
{
live_TERR_HTML_ADD = live_TERR_HTML_ADD + "<a href=\"#\" onclick=\"TerritorySelect_change('" + VARterritories[loop_ct] + "','ADD');return false;\">" + VARterritories[loop_ct] + "<br />";
}
loop_ct++;
}
document.vicidial_form.TerritorySelectList.value = live_TERR_LIST_value;
document.getElementById("TerritorySelectAdd").innerHTML = " &nbsp; <a href=\"#\" onclick=\"TerritorySelect_change('-----ADD-ALL-----','ADD');return false;\"><b>--- ADD ALL ---</b><br />" + live_TERR_HTML_ADD;
document.getElementById("TerritorySelectDelete").innerHTML = " &nbsp; <a href=\"#\" onclick=\"TerritorySelect_change('-----DELETE-ALL-----','DELETE');return false;\"><b>--- DELETE ALL ---</b><br />" + live_TERR_HTML_DELETE;
}
}
// ################################################################################
// Enable or Disable manual dial queue calls
function ManualQueueChoiceChange(task_amqc)
{
AllowManualQueueCalls = task_amqc;
var TerritorySelectChoices = document.vicidial_form.TerritorySelectList.value;
if (AllowManualQueueCalls == '0')
{document.getElementById("ManualQueueChoice").innerHTML = "<a href=\"#\" onclick=\"ManualQueueChoiceChange('1');return false;\">マニュアル列はオフです。</a><br />";}
else
{document.getElementById("ManualQueueChoice").innerHTML = "<a href=\"#\" onclick=\"ManualQueueChoiceChange('0');return false;\">マニュアルの列 in On</a><br />";}
}
// ################################################################################
// Update vicidial_live_agents record with territory choices
function TerritorySelect_submit()
{
var TerritorySelectChoices = document.vicidial_form.TerritorySelectList.value;
if (agent_select_territories == "MGRLOCK")
{TerritorySelectChoices = "MGRLOCK";}
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
TERRupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=regTERRITORY&format=text&user=" + user + "&pass=" + pass + "&comments=" + agent_select_territories + "&campaign=" + campaign + "&agent_territories=" + TerritorySelectChoices + "-";
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(TERRupdate_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
}
}
delete xmlhttp;
}
hideDiv('TerritorySelectBox');
MainPanelToFront();
TerritorySelecting = 0;
scroll(0,0);
}
// ################################################################################
// clear api field
function Clear_API_Field(temp_field)
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
TERRupdate_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=Clear_API_Field&format=text&user=" + user + "&pass=" + pass + "&comments=" + temp_field;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(TERRupdate_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
}
}
delete xmlhttp;
}
}
// ################################################################################
// Log the user out of the system when they 閉じるtheir browser while logged in
function BrowserCloseLogout()
{
if (logout_stop_timeouts < 1)
{
if (VDRP_stage != 'PAUSED')
{
AutoDial_ReSume_PauSe("VDADpause",'','','',"LOGOUT");
}
LogouT('CLOSE');
alert("PLEASE CLICK THE LOGOUT LINK TO LOG OUT NEXT TIME.\n");
}
}
// ################################################################################
// Normal logout with check for pause stage first
function NormalLogout()
{
if (logout_stop_timeouts < 1)
{
if (VDRP_stage != 'PAUSED')
{
AutoDial_ReSume_PauSe("VDADpause",'','','',"LOGOUT");
}
LogouT('NORMAL');
}
}
// ################################################################################
// Log the user out of the system, if active call or active dial is occuring, don't let them.
function LogouT(tempreason)
{
if (MD_channel_look==1)
{alert("ダイアル中にログアウトすることはできません。. \n返事がなければ、ダイアルを切るのに50秒待ってください。");}
else
{
if (VD_live_customer_call==1)
{
alert("未だにライブコール！ログアウトできる時に電話を切る.\n" + VD_live_customer_call);
}
else
{
if (alt_dial_status_display==1)
{
alert("あなたは代替ダイヤルモードです。ログアウトする前に見込み客を終えなければなりません。.\n" + reselect_alt_dial);
}
else
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
VDlogout_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=userLOGout&format=text&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&agent_log_id=" + agent_log_id + "&no_delete_sessions=" + no_delete_sessions + "&phone_ip=" + phone_ip + "&enable_sipsak_messages=" + enable_sipsak_messages + "&LogouTKicKAlL=" + LogouTKicKAlL + "&ext_context=" + ext_context + "&qm_extension=" + qm_extension + "&stage=" + tempreason;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(VDlogout_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
}
}
delete xmlhttp;
}
hideDiv('MainPanel');
showDiv('LogouTBox');
refresh_interval = 7300000;
var logout_content='';
if (tempreason=='SHIFT')
{logout_content='あなたのシフトは終わっているか、変更しています。自分のセッションからログアウト済みです。<br /><br />';}
if (tempreason=='API')
{logout_content='システムがあなたをログアウトさせるためのコマンドを受け取りました。自分のセッションからログアウトしました。<br /><br />';}
if (tempreason=='TIMEOUT')
{logout_content='<br /><br />';}
document.getElementById("LogouTBoxLink").innerHTML = logout_content + "<a href=\"" + agcPAGE + "?relogin=YES&session_epoch=" + epoch_sec + "&session_id=" + session_id + "&session_name=" + session_name + "&VD_login=" + user + "&VD_campaign=" + campaign + "&phone_login=" + original_phone_login + "&phone_pass=" + phone_pass + "&VD_pass=" + orig_pass + "\">ここをクリックして再度ログインする。</a>\n";
logout_stop_timeouts = 1;
// window.location= agcPAGE + "?relogin=YES&session_epoch=" + epoch_sec + "&session_id=" + session_id + "&session_name=" + session_name + "&VD_login=" + user + "&VD_campaign=" + campaign + "&phone_login=" + phone_login + "&phone_pass=" + phone_pass + "&VD_pass=" + pass;
}
}
}
}
<?php
if ($useIE > 0)
{
?>
// ################################################################################
// MSIE-only hotkeypress function to bind hotkeys defined in the campaign to dispositions
function hotkeypress(evt)
{
enter_disable();
if ( (hot_keys_active==1) && ( (VD_live_customer_call==1) || (MD_ring_secondS > 4) ) )
{
var e = evt? evt : window.event;
if(!e) return;
var key = 0;
if (e.keyCode) { key = e.keyCode; } // for moz/fb, if keyCode==0 use 'which'
else if (typeof(e.which)!= 'undefined') { key = e.which; }
var HKdispo = hotkeys[String.fromCharCode(key)];
// alert("|" + key + "|" + HKdispo + "|");
if (HKdispo)
{
// document.vicidial_form.inert_button.focus();
// document.vicidial_form.inert_button.blur();
CustomerData_update();
var HKdispo_ary = HKdispo.split(" ----- ");
if ( (HKdispo_ary[0] == 'ALTPH2') || (HKdispo_ary[0] == 'ADDR3') )
{
if (document.vicidial_form.DiaLAltPhonE.checked==true)
{
dialedcall_send_hangup('NO', 'YES', HKdispo_ary[0]);
}
}
else
{
// transfer call to answering maching message with hotkey
if ( (HKdispo_ary[0] == 'LTMG') || (HKdispo_ary[0] == 'XFTAMM') )
{
mainxfer_send_redirect('XfeRVMAIL', lastcustchannel, lastcustserverip);
}
else
{
HKdispo_display = 4;
HKfinish=1;
alt_phone_dialing=starting_alt_phone_dialing;
alt_dial_active = 0;
alt_dial_status_display = 0;
document.getElementById("HotKeyDispo").innerHTML = HKdispo_ary[0] + " - " + HKdispo_ary[1];
showDiv('HotKeyActionBox');
hideDiv('HotKeyEntriesBox');
document.vicidial_form.DispoSelection.value = HKdispo_ary[0];
dialedcall_send_hangup('NO', 'YES', HKdispo_ary[0]);
if (custom_fields_enabled > 0)
{
vcFormIFrame.document.form_custom_fields.submit();
}
}
}
}
}
}
<?php
}
else
{
?>
// ################################################################################
// W3C-compliant hotkeypress function to bind hotkeys defined in the campaign to dispositions
function hotkeypress(evt)
{
enter_disable();
if ( (hot_keys_active==1) && ( (VD_live_customer_call==1) || (MD_ring_secondS > 4) ) )
{
var e = evt? evt : window.event;
if(!e) return;
var key = 0;
if (e.keyCode) { key = e.keyCode; } // for moz/fb, if keyCode==0 use 'which'
else if (typeof(e.which)!= 'undefined') { key = e.which; }
//
var HKdispo = hotkeys[String.fromCharCode(key)];
if (HKdispo)
{
if (focus_blur_enabled==1)
{
document.inert_form.inert_button.focus();
document.inert_form.inert_button.blur();
}
CustomerData_update();
var HKdispo_ary = HKdispo.split(" ----- ");
if ( (HKdispo_ary[0] == 'ALTPH2') || (HKdispo_ary[0] == 'ADDR3') )
{
if (document.vicidial_form.DiaLAltPhonE.checked==true)
{
dialedcall_send_hangup('NO', 'YES', HKdispo_ary[0]);
}
}
else
{
// transfer call to answering maching message with hotkey
if ( (HKdispo_ary[0] == 'LTMG') || (HKdispo_ary[0] == 'XFTAMM') )
{
mainxfer_send_redirect('XfeRVMAIL', lastcustchannel, lastcustserverip);
}
else
{
HKdispo_display = 4;
HKfinish=1;
document.getElementById("HotKeyDispo").innerHTML = HKdispo_ary[0] + " - " + HKdispo_ary[1];
showDiv('HotKeyActionBox');
hideDiv('HotKeyEntriesBox');
document.vicidial_form.DispoSelection.value = HKdispo_ary[0];
alt_phone_dialing=starting_alt_phone_dialing;
alt_dial_active = 0;
alt_dial_status_display = 0;
dialedcall_send_hangup('NO', 'YES', HKdispo_ary[0]);
if (custom_fields_enabled > 0)
{
vcFormIFrame.document.form_custom_fields.submit();
}
}
}
// DispoSelect_submit();
// AutoDialWaiting = 1;
// AutoDial_ReSume_PauSe("VDADready");
// alert(HKdispo + " - " + HKdispo_ary[0] + " - " + HKdispo_ary[1]);
}
}
}
<?php
}
### end of onkeypress functions
?>
// ################################################################################
// disable enter/return keys to not clear out vars オンcustomer info
function enter_disable(evt)
{
var e = evt? evt : window.event;
if(!e) return;
var key = 0;
if (e.keyCode) { key = e.keyCode; } // for moz/fb, if keyCode==0 use 'which'
else if (typeof(e.which)!= 'undefined') { key = e.which; }
return key != 13;
}
// ################################################################################
// decode the scripttext and scriptname so that it can be displayed
function URLDecode(encodedvar,scriptformat,urlschema,webformnumber)
{
// Replace %ZZ with equivalent character
// Put [ERR] in output if %ZZ is invalid.
var HEXCHAR = "0123456789ABCDEFabcdef";
var encoded = encodedvar;
var decoded = '';
var web_form_varsX = '';
var i = 0;
var RGnl = new RegExp("[\\r]\\n","g");
var RGtab = new RegExp("\t","g");
var RGplus = new RegExp(" |\\t|\\n","g");
var RGiframe = new RegExp("iframe","gi");
// var regWF = new RegExp("\\`|\\~|\\:|\\;|\\#|\\'|\\\"|\\{|\\}|\\(|\\)|\\*|\\^|\\%|\\$|\\!|\\%|\\r|\\t|\\n|","ig");
var regWF = new RegExp("\\`|\\:|\\;|\\#|\\\"|\\{|\\}|\\^|\\$|\\r|\\t|\\n|","ig");
var xtest;
xtest=unescape(encoded);
encoded=utf8_decode(xtest);
if (urlschema == 'DEFAULT')
{
web_form_varsX =
"&lead_id=" + encodeURIComponent(document.vicidial_form.lead_id.value) +
"&vendor_id=" + encodeURIComponent(document.vicidial_form.vendor_lead_code.value) +
"&list_id=" + encodeURIComponent(document.vicidial_form.list_id.value) +
"&gmt_offset_now=" + encodeURIComponent(document.vicidial_form.gmt_offset_now.value) +
"&phone_code=" + encodeURIComponent(document.vicidial_form.phone_code.value) +
"&phone_number=" + encodeURIComponent(document.vicidial_form.phone_number.value) +
"&title=" + encodeURIComponent(document.vicidial_form.title.value) +
"&first_name=" + encodeURIComponent(document.vicidial_form.first_name.value) +
"&middle_initial=" + encodeURIComponent(document.vicidial_form.middle_initial.value) +
"&last_name=" + encodeURIComponent(document.vicidial_form.last_name.value) +
"&address1=" + encodeURIComponent(document.vicidial_form.address1.value) +
"&address2=" + encodeURIComponent(document.vicidial_form.address2.value) +
"&address3=" + encodeURIComponent(document.vicidial_form.address3.value) +
"&city=" + encodeURIComponent(document.vicidial_form.city.value) +
"&state=" + encodeURIComponent(document.vicidial_form.state.value) +
"&province=" + encodeURIComponent(document.vicidial_form.province.value) +
"&postal_code=" + encodeURIComponent(document.vicidial_form.postal_code.value) +
"&country_code=" + encodeURIComponent(document.vicidial_form.country_code.value) +
"&gender=" + encodeURIComponent(document.vicidial_form.gender.value) +
"&date_of_birth=" + encodeURIComponent(document.vicidial_form.date_of_birth.value) +
"&alt_phone=" + encodeURIComponent(document.vicidial_form.alt_phone.value) +
"&email=" + encodeURIComponent(document.vicidial_form.email.value) +
"&security_phrase=" + encodeURIComponent(document.vicidial_form.security_phrase.value) +
"&comments=" + encodeURIComponent(document.vicidial_form.comments.value) +
"&user=" + user +
"&pass=" + pass +
"&orig_pass=" + orig_pass +
"&campaign=" + campaign +
"&phone_login=" + phone_login +
"&original_phone_login=" + original_phone_login +
"&phone_pass=" + phone_pass +
"&fronter=" + fronter +
"&closer=" + user +
"&group=" + group +
"&channel_group=" + group +
"&SQLdate=" + SQLdate +
"&epoch=" + UnixTime +
"&uniqueid=" + document.vicidial_form.uniqueid.value +
"&customer_zap_channel=" + lastcustchannel +
"&customer_server_ip=" + lastcustserverip +
"&server_ip=" + server_ip +
"&SIPexten=" + extension +
"&session_id=" + session_id +
"&phone=" + document.vicidial_form.phone_number.value +
"&parked_by=" + document.vicidial_form.lead_id.value +
"&dispo=" + LeaDDispO + '' +
"&dialed_number=" + dialed_number + '' +
"&dialed_label=" + dialed_label + '' +
"&source_id=" + source_id + '' +
"&rank=" + document.vicidial_form.rank.value + '' +
"&owner=" + document.vicidial_form.owner.value + '' +
"&camp_script=" + campaign_script + '' +
"&in_script=" + CalL_ScripT_id + '' +
"&script_width=" + script_width + '' +
"&script_height=" + script_height + '' +
"&fullname=" + LOGfullname + '' +
"&recording_filename=" + recording_filename + '' +
"&recording_id=" + recording_id + '' +
"&user_custom_one=" + VU_custom_one + '' +
"&user_custom_two=" + VU_custom_two + '' +
"&user_custom_three=" + VU_custom_three + '' +
"&user_custom_four=" + VU_custom_four + '' +
"&user_custom_five=" + VU_custom_five + '' +
"&preset_number_a=" + CalL_XC_a_NuMber + '' +
"&preset_number_b=" + CalL_XC_b_NuMber + '' +
"&preset_number_c=" + CalL_XC_c_NuMber + '' +
"&preset_number_d=" + CalL_XC_d_NuMber + '' +
"&preset_number_e=" + CalL_XC_e_NuMber + '' +
"&preset_dtmf_a=" + CalL_XC_a_Dtmf + '' +
"&preset_dtmf_b=" + CalL_XC_b_Dtmf + '' +
"&did_id=" + did_id + '' +
"&did_extension=" + did_extension + '' +
"&did_pattern=" + did_pattern + '' +
"&did_description=" + did_description + '' +
"&closecallid=" + closecallid + '' +
"&xfercallid=" + xfercallid + '' +
"&agent_log_id=" + agent_log_id + '' +
"&entry_list_id=" + document.vicidial_form.entry_list_id.value + '' +
"&call_id=" + LasTCID + '' +
"&user_group=" + VU_user_group + '' +
"&web_vars=" + LIVE_web_vars + '' +
webform_session;
if (custom_field_names.length > 2)
{
var url_custom_field='';
var CFN_array=custom_field_names.split('|');
var CFN_count=CFN_array.length;
var CFN_tick=0;
while (CFN_tick < CFN_count)
{
var CFN_field = CFN_array[CFN_tick];
if (CFN_field.length > 0)
{
var url_custom_field = url_custom_field + "&" + CFN_field + "=--A--" + CFN_field + "--B--";
}
CFN_tick++;
}
if (url_custom_field.length > 10)
{
url_custom_field = '&CF_uses_custom_fields=Y' + url_custom_field;
}
web_form_varsX = web_form_varsX + '' + url_custom_field;
scriptformat='YES';
}
web_form_varsX = web_form_varsX.replace(RGplus, '+');
web_form_varsX = web_form_varsX.replace(RGnl, '+');
web_form_varsX = web_form_varsX.replace(regWF, '');
var regWFAvars = new RegExp("\\?","ig");
if (encoded.match(regWFAvars))
{web_form_varsX = '&' + web_form_varsX}
else
{web_form_varsX = '?' + web_form_varsX}
var TEMPX_VDIC_web_form_address = encoded + "" + web_form_varsX;
var regWFAqavars = new RegExp("\\?&","ig");
var regWFAaavars = new RegExp("&&","ig");
TEMPX_VDIC_web_form_address = TEMPX_VDIC_web_form_address.replace(regWFAqavars, '?');
TEMPX_VDIC_web_form_address = TEMPX_VDIC_web_form_address.replace(regWFAaavars, '&');
encoded = TEMPX_VDIC_web_form_address;
}
if (scriptformat == 'YES')
{
// custom fields populate if lead information is sent with custom field names
if (custom_field_names.length > 2)
{
var CFN_array=custom_field_names.split('|');
var CFV_array=custom_field_values.split('----------');
var CFT_array=custom_field_types.split('|');
var CFN_count=CFN_array.length;
var CFN_tick=0;
var CFN_debug='';
var CF_loaded = document.vicidial_form.FORM_LOADED.value;
// alert(custom_field_names + "\n" + custom_field_values + "\n" + CFN_count + "\n" + CF_loaded);
while (CFN_tick < CFN_count)
{
var CFN_field = CFN_array[CFN_tick];
var RG_CFN_field = new RegExp("--A--" + CFN_field + "--B--","g");
if ( (CFN_field.length > 0) && (encoded.match(RG_CFN_field)) )
{
if (CF_loaded=='1')
{
var CFN_value='';
var field_parsed=0;
if ( (CFT_array[CFN_tick]=='TIME') && (field_parsed < 1) )
{
var CFN_field_hour = 'HOUR_' + CFN_field;
var cIndex_hour = vcFormIFrame.document.form_custom_fields[CFN_field_hour].selectedIndex;
var CFN_value_hour = vcFormIFrame.document.form_custom_fields[CFN_field_hour].options[cIndex_hour].value;
var CFN_field_minute = 'MINUTE_' + CFN_field;
var cIndex_minute = vcFormIFrame.document.form_custom_fields[CFN_field_minute].selectedIndex;
var CFN_value_minute = vcFormIFrame.document.form_custom_fields[CFN_field_minute].options[cIndex_minute].value;
var CFN_value = CFN_value_hour + ':' + CFN_value_minute + ':00'
field_parsed=1;
}
if ( (CFT_array[CFN_tick]=='SELECT') && (field_parsed < 1) )
{
var cIndex = vcFormIFrame.document.form_custom_fields[CFN_field].selectedIndex;
var CFN_value = vcFormIFrame.document.form_custom_fields[CFN_field].options[cIndex].value;
field_parsed=1;
}
if ( (CFT_array[CFN_tick]=='MULTI') && (field_parsed < 1) )
{
var chosen = '';
var CFN_field = CFN_field + '[]';
for (i=0; i<vcFormIFrame.document.form_custom_fields[CFN_field].options.length; i++)
{
if (vcFormIFrame.document.form_custom_fields[CFN_field].options[i].selected)
{
chosen = chosen + '' + vcFormIFrame.document.form_custom_fields[CFN_field].options[i].value + ',';
}
}
var CFN_value = chosen;
if (CFN_value.length > 0) {CFN_value = CFN_value.slice(0,-1);}
field_parsed=1;
}
if ( ( (CFT_array[CFN_tick]=='RADIO') || (CFT_array[CFN_tick]=='CHECKBOX') ) && (field_parsed < 1) )
{
var chosen = '';
var CFN_field = CFN_field + '[]';
var len = vcFormIFrame.document.form_custom_fields[CFN_field].length;
for (i = 0; i <len; i++)
{
if (vcFormIFrame.document.form_custom_fields[CFN_field][i].checked)
{
chosen = chosen + '' + vcFormIFrame.document.form_custom_fields[CFN_field][i].value + ',';
}
}
var CFN_value = chosen;
if (CFN_value.length > 0) {CFN_value = CFN_value.slice(0,-1);}
field_parsed=1;
}
if (field_parsed < 1)
{
var CFN_value = vcFormIFrame.document.form_custom_fields[CFN_field].value;
field_parsed=1;
}
}
else
{
var CFN_value = CFV_array[CFN_tick];
}
CFN_value = encodeURIComponent(CFN_value);
CFN_value = CFN_value.replace(RGnl,'+');
CFN_value = CFN_value.replace(RGtab,'+');
CFN_value = CFN_value.replace(RGplus,'+');
encoded = encoded.replace(RG_CFN_field, CFN_value);
web_form_varsX = web_form_varsX.replace(RG_CFN_field, CFN_value);
CFN_debug = CFN_debug + '|' + CFN_field + '-' + CFN_value;
}
CFN_tick++;
}
// document.getElementById("debugbottomspan").innerHTML = CFN_debug;
}
if (webformnumber == '1')
{web_form_vars = web_form_varsX;}
if (webformnumber == '2')
{web_form_vars_two = web_form_varsX;}
var SCvendor_lead_code = encodeURIComponent(document.vicidial_form.vendor_lead_code.value);
var SCsource_id = source_id;
var SClist_id = encodeURIComponent(document.vicidial_form.list_id.value);
var SCgmt_offset_now = encodeURIComponent(document.vicidial_form.gmt_offset_now.value);
var SCcalled_since_last_reset = "";
var SCphone_code = encodeURIComponent(document.vicidial_form.phone_code.value);
var SCphone_number = encodeURIComponent(document.vicidial_form.phone_number.value);
var SCtitle = encodeURIComponent(document.vicidial_form.title.value);
var SCfirst_name = encodeURIComponent(document.vicidial_form.first_name.value);
var SCmiddle_initial = encodeURIComponent(document.vicidial_form.middle_initial.value);
var SClast_name = encodeURIComponent(document.vicidial_form.last_name.value);
var SCaddress1 = encodeURIComponent(document.vicidial_form.address1.value);
var SCaddress2 = encodeURIComponent(document.vicidial_form.address2.value);
var SCaddress3 = encodeURIComponent(document.vicidial_form.address3.value);
var SCcity = encodeURIComponent(document.vicidial_form.city.value);
var SCstate = encodeURIComponent(document.vicidial_form.state.value);
var SCprovince = encodeURIComponent(document.vicidial_form.province.value);
var SCpostal_code = encodeURIComponent(document.vicidial_form.postal_code.value);
var SCcountry_code = encodeURIComponent(document.vicidial_form.country_code.value);
var SCgender = encodeURIComponent(document.vicidial_form.gender.value);
var SCdate_of_birth = encodeURIComponent(document.vicidial_form.date_of_birth.value);
var SCalt_phone = encodeURIComponent(document.vicidial_form.alt_phone.value);
var SCemail = encodeURIComponent(document.vicidial_form.email.value);
var SCsecurity_phrase = encodeURIComponent(document.vicidial_form.security_phrase.value);
var SCcomments = encodeURIComponent(document.vicidial_form.comments.value);
var SCfullname = LOGfullname;
var SCfronter = fronter;
var SCuser = user;
var SCpass = pass;
var SClead_id = document.vicidial_form.lead_id.value;
var SCcampaign = campaign;
var SCphone_login = phone_login;
var SCoriginal_phone_login = original_phone_login;
var SCgroup = group;
var SCchannel_group = group;
var SCSQLdate = SQLdate;
var SCepoch = UnixTime;
var SCuniqueid = document.vicidial_form.uniqueid.value;
var SCcustomer_zap_channel = lastcustchannel;
var SCserver_ip = server_ip;
var SCSIPexten = extension;
var SCsession_id = session_id;
var SCdispo = LeaDDispO;
var SCdialed_number = dialed_number;
var SCdialed_label = dialed_label;
var SCrank = document.vicidial_form.rank.value;
var SCowner = document.vicidial_form.owner.value;
var SCcamp_script = campaign_script;
var SCin_script = CalL_ScripT_id;
var SCscript_width = script_width;
var SCscript_height = script_height;
var SCrecording_filename = recording_filename;
var SCrecording_id = recording_id;
var SCuser_custom_one = VU_custom_one;
var SCuser_custom_two = VU_custom_two;
var SCuser_custom_three = VU_custom_three;
var SCuser_custom_four = VU_custom_four;
var SCuser_custom_five = VU_custom_five;
var SCpreset_number_a = CalL_XC_a_NuMber;
var SCpreset_number_b = CalL_XC_b_NuMber;
var SCpreset_number_c = CalL_XC_c_NuMber;
var SCpreset_number_d = CalL_XC_d_NuMber;
var SCpreset_number_e = CalL_XC_e_NuMber;
var SCpreset_dtmf_a = CalL_XC_a_Dtmf;
var SCpreset_dtmf_b = CalL_XC_b_Dtmf;
var SCdid_id = did_id;
var SCdid_extension = did_extension;
var SCdid_pattern = did_pattern;
var SCdid_description = did_description;
var SCclosecallid = closecallid;
var SCxfercallid = xfercallid;
var SCcall_id = LasTCID;
var SCuser_group = VU_user_group;
var SCagent_log_id = agent_log_id;
var SCweb_vars = LIVE_web_vars;
if (encoded.match(RGiframe))
{
SCvendor_lead_code = SCvendor_lead_code.replace(RGplus,'+');
SCsource_id = SCsource_id.replace(RGplus,'+');
SClist_id = SClist_id.replace(RGplus,'+');
SCgmt_offset_now = SCgmt_offset_now.replace(RGplus,'+');
SCcalled_since_last_reset = SCcalled_since_last_reset.replace(RGplus,'+');
SCphone_code = SCphone_code.replace(RGplus,'+');
SCphone_number = SCphone_number.replace(RGplus,'+');
SCtitle = SCtitle.replace(RGplus,'+');
SCfirst_name = SCfirst_name.replace(RGplus,'+');
SCmiddle_initial = SCmiddle_initial.replace(RGplus,'+');
SClast_name = SClast_name.replace(RGplus,'+');
SCaddress1 = SCaddress1.replace(RGplus,'+');
SCaddress2 = SCaddress2.replace(RGplus,'+');
SCaddress3 = SCaddress3.replace(RGplus,'+');
SCcity = SCcity.replace(RGplus,'+');
SCstate = SCstate.replace(RGplus,'+');
SCprovince = SCprovince.replace(RGplus,'+');
SCpostal_code = SCpostal_code.replace(RGplus,'+');
SCcountry_code = SCcountry_code.replace(RGplus,'+');
SCgender = SCgender.replace(RGplus,'+');
SCdate_of_birth = SCdate_of_birth.replace(RGplus,'+');
SCalt_phone = SCalt_phone.replace(RGplus,'+');
SCemail = SCemail.replace(RGplus,'+');
SCsecurity_phrase = SCsecurity_phrase.replace(RGplus,'+');
SCcomments = SCcomments.replace(RGplus,'+');
SCfullname = SCfullname.replace(RGplus,'+');
SCfronter = SCfronter.replace(RGplus,'+');
SCuser = SCuser.replace(RGplus,'+');
SCpass = SCpass.replace(RGplus,'+');
SClead_id = SClead_id.replace(RGplus,'+');
SCcampaign = SCcampaign.replace(RGplus,'+');
SCphone_login = SCphone_login.replace(RGplus,'+');
SCoriginal_phone_login = SCoriginal_phone_login.replace(RGplus,'+');
SCgroup = SCgroup.replace(RGplus,'+');
SCchannel_group = SCchannel_group.replace(RGplus,'+');
SCSQLdate = SCSQLdate.replace(RGplus,'+');
SCuniqueid = SCuniqueid.replace(RGplus,'+');
SCcustomer_zap_channel = SCcustomer_zap_channel.replace(RGplus,'+');
SCserver_ip = SCserver_ip.replace(RGplus,'+');
SCSIPexten = SCSIPexten.replace(RGplus,'+');
SCdispo = SCdispo.replace(RGplus,'+');
SCdialed_number = SCdialed_number.replace(RGplus,'+');
SCdialed_label = SCdialed_label.replace(RGplus,'+');
SCrank = SCrank.replace(RGplus,'+');
SCowner = SCowner.replace(RGplus,'+');
SCcamp_script = SCcamp_script.replace(RGplus,'+');
SCin_script = SCin_script.replace(RGplus,'+');
SCscript_width = SCscript_width.replace(RGplus,'+');
SCscript_height = SCscript_height.replace(RGplus,'+');
SCrecording_filename = SCrecording_filename.replace(RGplus,'+');
SCrecording_id = SCrecording_id.replace(RGplus,'+');
SCuser_custom_one = SCuser_custom_one.replace(RGplus,'+');
SCuser_custom_two = SCuser_custom_two.replace(RGplus,'+');
SCuser_custom_three = SCuser_custom_three.replace(RGplus,'+');
SCuser_custom_four = SCuser_custom_four.replace(RGplus,'+');
SCuser_custom_five = SCuser_custom_five.replace(RGplus,'+');
SCpreset_number_a = SCpreset_number_a.replace(RGplus,'+');
SCpreset_number_b = SCpreset_number_b.replace(RGplus,'+');
SCpreset_number_c = SCpreset_number_c.replace(RGplus,'+');
SCpreset_number_d = SCpreset_number_d.replace(RGplus,'+');
SCpreset_number_e = SCpreset_number_e.replace(RGplus,'+');
SCpreset_dtmf_a = SCpreset_dtmf_a.replace(RGplus,'+');
SCpreset_dtmf_b = SCpreset_dtmf_b.replace(RGplus,'+');
SCdid_id = SCdid_id.replace(RGplus,'+');
SCdid_extension = SCdid_extension.replace(RGplus,'+');
SCdid_pattern = SCdid_pattern.replace(RGplus,'+');
SCdid_description = SCdid_description.replace(RGplus,'+');
SCcall_id = SCcall_id.replace(RGplus,'+');
SCuser_group = SCuser_group.replace(RGplus,'+');
SCweb_vars = SCweb_vars.replace(RGplus,'+');
}
var RGvendor_lead_code = new RegExp("--A--vendor_lead_code--B--","g");
var RGsource_id = new RegExp("--A--source_id--B--","g");
var RGlist_id = new RegExp("--A--list_id--B--","g");
var RGgmt_offset_now = new RegExp("--A--gmt_offset_now--B--","g");
var RGcalled_since_last_reset = new RegExp("--A--called_since_last_reset--B--","g");
var RGphone_code = new RegExp("--A--phone_code--B--","g");
var RGphone_number = new RegExp("--A--phone_number--B--","g");
var RGtitle = new RegExp("--A--title--B--","g");
var RGfirst_name = new RegExp("--A--first_name--B--","g");
var RGmiddle_initial = new RegExp("--A--middle_initial--B--","g");
var RGlast_name = new RegExp("--A--last_name--B--","g");
var RGaddress1 = new RegExp("--A--address1--B--","g");
var RGaddress2 = new RegExp("--A--address2--B--","g");
var RGaddress3 = new RegExp("--A--address3--B--","g");
var RGcity = new RegExp("--A--city--B--","g");
var RGstate = new RegExp("--A--state--B--","g");
var RGprovince = new RegExp("--A--province--B--","g");
var RGpostal_code = new RegExp("--A--postal_code--B--","g");
var RGcountry_code = new RegExp("--A--country_code--B--","g");
var RGgender = new RegExp("--A--gender--B--","g");
var RGdate_of_birth = new RegExp("--A--date_of_birth--B--","g");
var RGalt_phone = new RegExp("--A--alt_phone--B--","g");
var RGemail = new RegExp("--A--email--B--","g");
var RGsecurity_phrase = new RegExp("--A--security_phrase--B--","g");
var RGcomments = new RegExp("--A--comments--B--","g");
var RGfullname = new RegExp("--A--fullname--B--","g");
var RGfronter = new RegExp("--A--fronter--B--","g");
var RGuser = new RegExp("--A--user--B--","g");
var RGpass = new RegExp("--A--pass--B--","g");
var RGlead_id = new RegExp("--A--lead_id--B--","g");
var RGcampaign = new RegExp("--A--campaign--B--","g");
var RGphone_login = new RegExp("--A--phone_login--B--","g");
var RGoriginal_phone_login = new RegExp("--A--original_phone_login--B--","g");
var RGgroup = new RegExp("--A--group--B--","g");
var RGchannel_group = new RegExp("--A--channel_group--B--","g");
var RGSQLdate = new RegExp("--A--SQLdate--B--","g");
var RGepoch = new RegExp("--A--epoch--B--","g");
var RGuniqueid = new RegExp("--A--uniqueid--B--","g");
var RGcustomer_zap_channel = new RegExp("--A--customer_zap_channel--B--","g");
var RGserver_ip = new RegExp("--A--server_ip--B--","g");
var RGSIPexten = new RegExp("--A--SIPexten--B--","g");
var RGsession_id = new RegExp("--A--session_id--B--","g");
var RGdispo = new RegExp("--A--dispo--B--","g");
var RGdialed_number = new RegExp("--A--dialed_number--B--","g");
var RGdialed_label = new RegExp("--A--dialed_label--B--","g");
var RGrank = new RegExp("--A--rank--B--","g");
var RGowner = new RegExp("--A--owner--B--","g");
var RGcamp_script = new RegExp("--A--camp_script--B--","g");
var RGin_script = new RegExp("--A--in_script--B--","g");
var RGscript_width = new RegExp("--A--script_width--B--","g");
var RGscript_height = new RegExp("--A--script_height--B--","g");
var RGrecording_filename = new RegExp("--A--recording_filename--B--","g");
var RGrecording_id = new RegExp("--A--recording_id--B--","g");
var RGuser_custom_one = new RegExp("--A--user_custom_one--B--","g");
var RGuser_custom_two = new RegExp("--A--user_custom_two--B--","g");
var RGuser_custom_three = new RegExp("--A--user_custom_three--B--","g");
var RGuser_custom_four = new RegExp("--A--user_custom_four--B--","g");
var RGuser_custom_five = new RegExp("--A--user_custom_five--B--","g");
var RGpreset_number_a = new RegExp("--A--preset_number_a--B--","g");
var RGpreset_number_b = new RegExp("--A--preset_number_b--B--","g");
var RGpreset_number_c = new RegExp("--A--preset_number_c--B--","g");
var RGpreset_number_d = new RegExp("--A--preset_number_d--B--","g");
var RGpreset_number_e = new RegExp("--A--preset_number_e--B--","g");
var RGpreset_dtmf_a = new RegExp("--A--preset_dtmf_a--B--","g");
var RGpreset_dtmf_b = new RegExp("--A--preset_dtmf_b--B--","g");
var RGdid_id = new RegExp("--A--did_id--B--","g");
var RGdid_extension = new RegExp("--A--did_extension--B--","g");
var RGdid_pattern = new RegExp("--A--did_pattern--B--","g");
var RGdid_description = new RegExp("--A--did_description--B--","g");
var RGclosecallid = new RegExp("--A--closecallid--B--","g");
var RGxfercallid = new RegExp("--A--xfercallid--B--","g");
var RGagent_log_id = new RegExp("--A--agent_log_id--B--","g");
var RGcall_id = new RegExp("--A--call_id--B--","g");
var RGuser_group = new RegExp("--A--user_group--B--","g");
var RGweb_vars = new RegExp("--A--web_vars--B--","g");
encoded = encoded.replace(RGvendor_lead_code, SCvendor_lead_code);
encoded = encoded.replace(RGsource_id, SCsource_id);
encoded = encoded.replace(RGlist_id, SClist_id);
encoded = encoded.replace(RGgmt_offset_now, SCgmt_offset_now);
encoded = encoded.replace(RGcalled_since_last_reset, SCcalled_since_last_reset);
encoded = encoded.replace(RGphone_code, SCphone_code);
encoded = encoded.replace(RGphone_number, SCphone_number);
encoded = encoded.replace(RGtitle, SCtitle);
encoded = encoded.replace(RGfirst_name, SCfirst_name);
encoded = encoded.replace(RGmiddle_initial, SCmiddle_initial);
encoded = encoded.replace(RGlast_name, SClast_name);
encoded = encoded.replace(RGaddress1, SCaddress1);
encoded = encoded.replace(RGaddress2, SCaddress2);
encoded = encoded.replace(RGaddress3, SCaddress3);
encoded = encoded.replace(RGcity, SCcity);
encoded = encoded.replace(RGstate, SCstate);
encoded = encoded.replace(RGprovince, SCprovince);
encoded = encoded.replace(RGpostal_code, SCpostal_code);
encoded = encoded.replace(RGcountry_code, SCcountry_code);
encoded = encoded.replace(RGgender, SCgender);
encoded = encoded.replace(RGdate_of_birth, SCdate_of_birth);
encoded = encoded.replace(RGalt_phone, SCalt_phone);
encoded = encoded.replace(RGemail, SCemail);
encoded = encoded.replace(RGsecurity_phrase, SCsecurity_phrase);
encoded = encoded.replace(RGcomments, SCcomments);
encoded = encoded.replace(RGfullname, SCfullname);
encoded = encoded.replace(RGfronter, SCfronter);
encoded = encoded.replace(RGuser, SCuser);
encoded = encoded.replace(RGpass, SCpass);
encoded = encoded.replace(RGlead_id, SClead_id);
encoded = encoded.replace(RGcampaign, SCcampaign);
encoded = encoded.replace(RGphone_login, SCphone_login);
encoded = encoded.replace(RGoriginal_phone_login, SCoriginal_phone_login);
encoded = encoded.replace(RGgroup, SCgroup);
encoded = encoded.replace(RGchannel_group, SCchannel_group);
encoded = encoded.replace(RGSQLdate, SCSQLdate);
encoded = encoded.replace(RGepoch, SCepoch);
encoded = encoded.replace(RGuniqueid, SCuniqueid);
encoded = encoded.replace(RGcustomer_zap_channel, SCcustomer_zap_channel);
encoded = encoded.replace(RGserver_ip, SCserver_ip);
encoded = encoded.replace(RGSIPexten, SCSIPexten);
encoded = encoded.replace(RGsession_id, SCsession_id);
encoded = encoded.replace(RGdispo, SCdispo);
encoded = encoded.replace(RGdialed_number, SCdialed_number);
encoded = encoded.replace(RGdialed_label, SCdialed_label);
encoded = encoded.replace(RGrank, SCrank);
encoded = encoded.replace(RGowner, SCowner);
encoded = encoded.replace(RGcamp_script, SCcamp_script);
encoded = encoded.replace(RGin_script, SCin_script);
encoded = encoded.replace(RGscript_width, SCscript_width);
encoded = encoded.replace(RGscript_height, SCscript_height);
encoded = encoded.replace(RGrecording_filename, SCrecording_filename);
encoded = encoded.replace(RGrecording_id, SCrecording_id);
encoded = encoded.replace(RGuser_custom_one, SCuser_custom_one);
encoded = encoded.replace(RGuser_custom_two, SCuser_custom_two);
encoded = encoded.replace(RGuser_custom_three, SCuser_custom_three);
encoded = encoded.replace(RGuser_custom_four, SCuser_custom_four);
encoded = encoded.replace(RGuser_custom_five, SCuser_custom_five);
encoded = encoded.replace(RGpreset_number_a, SCpreset_number_a);
encoded = encoded.replace(RGpreset_number_b, SCpreset_number_b);
encoded = encoded.replace(RGpreset_number_c, SCpreset_number_c);
encoded = encoded.replace(RGpreset_number_d, SCpreset_number_d);
encoded = encoded.replace(RGpreset_number_e, SCpreset_number_e);
encoded = encoded.replace(RGpreset_dtmf_a, SCpreset_dtmf_a);
encoded = encoded.replace(RGpreset_dtmf_b, SCpreset_dtmf_b);
encoded = encoded.replace(RGdid_id, SCdid_id);
encoded = encoded.replace(RGdid_extension, SCdid_extension);
encoded = encoded.replace(RGdid_pattern, SCdid_pattern);
encoded = encoded.replace(RGdid_description, SCdid_description);
encoded = encoded.replace(RGclosecallid, SCclosecallid);
encoded = encoded.replace(RGxfercallid, SCxfercallid);
encoded = encoded.replace(RGagent_log_id, SCagent_log_id);
encoded = encoded.replace(RGcall_id, SCcall_id);
encoded = encoded.replace(RGuser_group, SCuser_group);
encoded = encoded.replace(RGweb_vars, SCweb_vars);
}
decoded=encoded; // simple no ?
decoded = decoded.replace(RGnl, '+');
decoded = decoded.replace(RGplus,'+');
decoded = decoded.replace(RGtab,'+');
// while (i < encoded.length) {
// var ch = encoded.charAt(i);
// if (ch == "%") {
// if (i < (encoded.length-2)
// && HEXCHAR.indexOf(encoded.charAt(i+1)) != -1
// && HEXCHAR.indexOf(encoded.charAt(i+2)) != -1 ) {
// decoded += unescape( encoded.substr(i,3) );
// i += 3;
// } else {
// alert( 'Bad escape combo near ...' + encoded.substr(i) );
// decoded += "%[ERR]";
// i++;
// }
// } else {
// decoded += ch;
// i++;
// }
// } // while
// decoded = decoded.replace(RGnl, "<br />");
//
return decoded;
};
// ################################################################################
// Taken form php.net Angelos
function utf8_decode(utftext) {
var string = "";
var i = 0;
var c = c1 = c2 = 0;
while ( i < utftext.length ) {
c = utftext.charCodeAt(i);
if (c < 128) {
string += String.fromCharCode(c);
i++;
}
else if((c > 191) && (c < 224)) {
c2 = utftext.charCodeAt(i+1);
string += String.fromCharCode(((c & 31) << 6) | (c2 & 63));
i += 2;
}
else {
c2 = utftext.charCodeAt(i+1);
c3 = utftext.charCodeAt(i+2);
string += String.fromCharCode(((c & 15) << 12) | ((c2 & 63) << 6) | (c3 & 63));
i += 3;
}
}
return string;
};
// ################################################################################
// phone number format
function phone_number_format(formatphone) {
// customer_local_time, status date display 9999999999
// vdc_header_phone_format
// US_DASH 000-000-0000 - USA dash separated phone number<br />
// US_PARN (000)000-0000 - USA dash separated number with area code in parenthesis<br />
// UK_DASH 00 0000-0000 - UK dash separated phone number with space after city code<br />
// AU_SPAC 000 000 000 - Australia space separated phone number<br />
// IT_DASH 0000-000-000 - Italy dash separated phone number<br />
// FR_SPAC 00 00 00 00 00 - France space separated phone number<br />
var regUS_DASHphone = new RegExp("US_DASH","g");
var regUS_PARNphone = new RegExp("US_PARN","g");
var regUK_DASHphone = new RegExp("UK_DASH","g");
var regAU_SPACphone = new RegExp("AU_SPAC","g");
var regIT_DASHphone = new RegExp("IT_DASH","g");
var regFR_SPACphone = new RegExp("FR_SPAC","g");
var status_display_number = formatphone;
var dispnum = formatphone;
if (disable_alter_custphone == 'HIDE')
{
var status_display_number = 'XXXXXXXXXX';
var dispnum = 'XXXXXXXXXX';
}
if (vdc_header_phone_format.match(regUS_DASHphone))
{
var status_display_number = dispnum.substring(0,3) + '-' + dispnum.substring(3,6) + '-' + dispnum.substring(6,10);
}
if (vdc_header_phone_format.match(regUS_PARNphone))
{
var status_display_number = '(' + dispnum.substring(0,3) + ')' + dispnum.substring(3,6) + '-' + dispnum.substring(6,10);
}
if (vdc_header_phone_format.match(regUK_DASHphone))
{
var status_display_number = dispnum.substring(0,2) + ' ' + dispnum.substring(2,6) + '-' + dispnum.substring(6,10);
}
if (vdc_header_phone_format.match(regAU_SPACphone))
{
var status_display_number = dispnum.substring(0,3) + ' ' + dispnum.substring(3,6) + ' ' + dispnum.substring(6,9);
}
if (vdc_header_phone_format.match(regIT_DASHphone))
{
var status_display_number = dispnum.substring(0,4) + '-' + dispnum.substring(4,7) + '-' + dispnum.substring(8,10);
}
if (vdc_header_phone_format.match(regFR_SPACphone))
{
var status_display_number = dispnum.substring(0,2) + ' ' + dispnum.substring(2,4) + ' ' + dispnum.substring(4,6) + ' ' + dispnum.substring(6,8) + ' ' + dispnum.substring(8,10);
}
return status_display_number;
};
// ################################################################################
// RefresH the agents view sidebar or xfer frame
function refresh_agents_view(RAlocation,RAcount)
{
if (RAcount > 0)
{
if (even > 0)
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
RAview_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=AGENTSview&format=text&user=" + user + "&pass=" + pass + "&user_group=" + VU_user_group + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&stage=" + agent_status_view_time + "&campaign=" + campaign + "&comments=" + RAlocation;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(RAview_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var newRAlocationHTML = xmlhttp.responseText;
// alert(newRAlocationHTML);
if (RAlocation == 'AgentXferViewSelect')
{
document.getElementById(RAlocation).innerHTML = newRAlocationHTML + "\n<br /><br /><a href=\"#\" onclick=\"AgentsXferSelect('0','AgentXferViewSelect');return false;\">Close Window</a>&nbsp;";
}
else
{
document.getElementById(RAlocation).innerHTML = newRAlocationHTML + "\n";
}
}
}
delete xmlhttp;
}
}
}
}
// ################################################################################
// Grab the call in queue and bring it into the session
function callinqueuegrab(CQauto_call_id)
{
if (CQauto_call_id > 0)
{
var move_on=1;
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) || (in_lead_preview_state==1) )
{
if ((auto_pause_precall == 'Y') && ( (agent_pause_codes_active=='Y') || (agent_pause_codes_active=='FORCE') ) && (AutoDialWaiting == 1) && (VD_live_customer_call!=1) && (alt_dial_active!=1) && (MD_channel_look!=1) && (in_lead_preview_state!=1) )
{
agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','','','1','GRABCL');
}
else
{
move_on=0;
alert_box("列になっている電話を捉えるためには一時停止しなければなりません。");
}
}
if (move_on == 1)
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
RAview_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=CALLSINQUEUEgrab&format=text&user=" + user + "&pass=" + pass + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&campaign=" + campaign + "&stage=" + CQauto_call_id;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(RAview_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var CQgrabresponse = xmlhttp.responseText;
var regCQerror = new RegExp("ERROR","ig");
if (CQgrabresponse.match(regCQerror))
{
alert_box(CQgrabresponse);
}
else
{
AutoDial_ReSume_PauSe("VDADready",'','','NO_STATUS_CHANGE');
AutoDialWaiting=1;
}
}
}
delete xmlhttp;
}
}
}
}
// ################################################################################
// RefresH the calls in queue bottombar
function refresh_calls_in_queue(CQcount)
{
if (CQcount > 0)
{
if (even > 0)
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
RAview_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=CALLSINQUEUEview&format=text&user=" + user + "&pass=" + pass + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&campaign=" + campaign + "&stage=<?php echo $CQwidth ?>";
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(RAview_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
document.getElementById('callsinqueuelist').innerHTML = xmlhttp.responseText + "\n";
}
}
delete xmlhttp;
}
}
}
}
// ################################################################################
// Open or 閉じるthe callsinqueue view bottombar
function show_calls_in_queue(CQoperation)
{
if (CQoperation=='SHOW')
{
document.getElementById("callsinqueuelink").innerHTML = "<a href=\"#\" onclick=\"show_calls_in_queue('HIDE');\">列になっている電話を隠す</a>";
view_calls_in_queue_active=1;
showDiv('callsinqueuedisplay');
}
else
{
document.getElementById("callsinqueuelink").innerHTML = "<a href=\"#\" onclick=\"show_calls_in_queue('SHOW');\">列になっている電話を示す</a>";
view_calls_in_queue_active=0;
hideDiv('callsinqueuedisplay');
}
}
// ################################################################################
// Open or 閉じるthe agents view sidebar or xfer frame
function AgentsViewOpen(AVlocation,AVoperation)
{
if (AVoperation=='open')
{
if (AVlocation=='AgentViewSpan')
{
document.getElementById("AgentViewLink").innerHTML = "<a href=\"#\" onclick=\"AgentsViewOpen('AgentViewSpan','close');return false;\">エージェントビュー -</a>";
agent_status_view_active=1;
}
showDiv(AVlocation);
}
else
{
if (AVlocation=='AgentViewSpan')
{
document.getElementById("AgentViewLink").innerHTML = "<a href=\"#\" onclick=\"AgentsViewOpen('AgentViewSpan','open');return false;\">エージェントビュー +</a>";
agent_status_view_active=0;
}
hideDiv(AVlocation);
}
}
// ################################################################################
// Open or 閉じるthe webphone view sidebar
function webphoneOpen(WVlocation,WVoperation)
{
if (WVoperation=='open')
{
document.getElementById("webphoneLink").innerHTML = " &nbsp; <a href=\"#\" onclick=\"webphoneOpen('webphoneSpan','close');return false;\">Web電話 View -</a>";
showDiv(WVlocation);
}
else
{
document.getElementById("webphoneLink").innerHTML = " &nbsp; <a href=\"#\" onclick=\"webphoneOpen('webphoneSpan','open');return false;\">Web電話 View +</a>";
hideDiv(WVlocation);
}
}
// ################################################################################
// Populate the number to dial field with the selected user ID
function AgentsXferSelect(AXuser,AXlocation)
{
xfer_select_agents_active=0;
document.getElementById('AgentXferViewSelect').innerHTML = '';
hideDiv('AgentXferViewSpan');
hideDiv(AXlocation);
document.vicidial_form.xfernumber.value = AXuser;
}
// ################################################################################
// OnChange function for transfer group select list
function XferAgentSelectLink()
{
var XfeRSelecT = document.getElementById("XfeRGrouP");
var XScheck = XfeRSelecT.value
if (XScheck.match(/AGENTDIRECT/i))
{
showDiv('agentdirectlink');
}
else
{
hideDiv('agentdirectlink');
}
}
// ################################################################################
// function for number to dial for AGENTDIRECT in-group transfers
function XferAgentSelectLaunch()
{
var XfeRSelecT = document.getElementById("XfeRGrouP");
var XScheck = XfeRSelecT.value
if (XScheck.match(/AGENTDIRECT/i))
{
showDiv('AgentXferViewSpan');
AgentsViewOpen('AgentXferViewSelect','open');
refresh_agents_view('AgentXferViewSelect',agent_status_view)
xfer_select_agents_active=1;
document.vicidial_form.xfername.value='';
}
}
// ################################################################################
// Call ReQueue call back to AGENTDIRECT queue launch
function call_requeue_launch()
{
document.vicidial_form.xfernumber.value = user;
// Build transfer pull-down list
var loop_ct = 0;
var live_XfeR_HTML = '';
var XfeR_SelecT = '';
while (loop_ct < XFgroupCOUNT)
{
if (VARxfergroups[loop_ct] == 'AGENTDIRECT')
{XfeR_SelecT = 'selected ';}
else {XfeR_SelecT = '';}
live_XfeR_HTML = live_XfeR_HTML + "<option " + XfeR_SelecT + "value=\"" + VARxfergroups[loop_ct] + "\">" + VARxfergroups[loop_ct] + " - " + VARxfergroupsnames[loop_ct] + "</option>\n";
loop_ct++;
}
document.getElementById("XfeRGrouPLisT").innerHTML = "<select size=\"1\" name=\"XfeRGrouP\" class=\"cust_form\" id=\"XfeRGrouP\" onchange=\"XferAgentSelectLink();return false;\">" + live_XfeR_HTML + "</select>";
mainxfer_send_redirect('XfeRLOCAL',lastcustchannel,lastcustserverip,'','NO');
document.vicidial_form.DispoSelection.value = 'RQXFER';
DispoSelect_submit();
AutoDial_ReSume_PauSe("VDADpause",'','','',"REQUEUE",'1','RQUEUE');
// PauseCodeSelect_submit("RQUEUE");
}
// ################################################################################
// View Customer lead information
function VieWLeaDInfO(VLI_lead_id,VLI_cb_id,VLI_inbound_lead_search)
{
showDiv('LeaDInfOBox');
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
RAview_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=LEADINFOview&format=text&user=" + user + "&pass=" + pass + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&lead_id=" + VLI_lead_id + "&disable_alter_custphone=" + disable_alter_custphone + "&campaign=" + campaign + "&callback_id=" + VLI_cb_id + "&inbound_lead_search=" + VLI_inbound_lead_search + "&manual_dial_filter=" + agentcall_manual + "&stage=<?php echo $HCwidth ?>";
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(RAview_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
document.getElementById('LeaDInfOSpan').innerHTML = xmlhttp.responseText + "\n";
}
}
delete xmlhttp;
}
}
// ################################################################################
// 再読み込み the call log display
function VieWCalLLoG(logdate,formdate)
{
var move_on=1;
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) || (in_lead_preview_state==1) )
{
if ((auto_pause_precall == 'Y') && ( (agent_pause_codes_active=='Y') || (agent_pause_codes_active=='FORCE') ) && (AutoDialWaiting == 1) && (VD_live_customer_call!=1) && (alt_dial_active!=1) && (MD_channel_look!=1) && (in_lead_preview_state!=1) )
{
agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','','','1',auto_pause_precall_code);
}
else
{
move_on=0;
alert_box("あなたのコールログを見るために一時停止しなければなりません。");
// alert("debug: " + AutoDialWaiting + "|" + VD_live_customer_call + "|" + alt_dial_active + "|" + MD_channel_look + "|" + in_lead_preview_state);
}
}
if (formdate=='form')
{logdate = document.vicidial_form.calllogdate.value;}
if (typeof logdate != 'undefined')
{
var validformat=/^\d{4}\-\d{2}\-\d{2}$/ //Basic check for format validity YYYY-MM-DD
var returnval=false
if (!validformat.test(logdate))
{
move_on=0;
alert_box("無効 Date Format. Please correct and submit again.")
}
else
{ //Detailed check for valid date ranges
var monthfield=logdate.split("-")[1]
var dayfield=logdate.split("-")[2]
var yearfield=logdate.split("-")[0]
var dayobj = new Date(yearfield, monthfield-1, dayfield)
if ((dayobj.getMonth()+1!=monthfield)||(dayobj.getDate()!=dayfield)||(dayobj.getFullYear()!=yearfield))
{
move_on=0;
alert_box("無効 Day, Month, or Year range detected. Please correct and submit again.")
}
}
}
if (move_on == 1)
{
showDiv('CalLLoGDisplaYBox');
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
RAview_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=CALLLOGview&format=text&user=" + user + "&pass=" + pass + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&date=" + logdate + "&disable_alter_custphone=" + disable_alter_custphone +"&campaign=" + campaign + "&manual_dial_filter=" + agentcall_manual + "&stage=<?php echo $HCwidth ?>";
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(RAview_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
document.getElementById('CallLogSpan').innerHTML = xmlhttp.responseText + "\n";
}
}
delete xmlhttp;
}
}
}
// ################################################################################
// Gather and display contacts search data
function ContactSearchSubmit()
{
showDiv('SearcHResultSContactsBox');
document.getElementById('SearcHResultSContactsSpan').innerHTML = "Searching...\n";
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
LSview_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=SEARCHCONTACTSRESULTSview&format=text&user=" + user + "&pass=" + pass + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&phone_number=" + document.vicidial_form.contacts_phone_number.value + "&first_name=" + document.vicidial_form.contacts_first_name.value + "&last_name=" + document.vicidial_form.contacts_last_name.value + "&bu_name=" + document.vicidial_form.contacts_bu_name.value + "&department=" + document.vicidial_form.contacts_department.value + "&group_name=" + document.vicidial_form.contacts_group_name.value + "&job_title=" + document.vicidial_form.contacts_job_title.value + "&location=" + document.vicidial_form.contacts_location.value + "&campaign=" + campaign + "&stage=<?php echo $HCwidth ?>";
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(LSview_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
document.getElementById('SearcHResultSContactsSpan').innerHTML = xmlhttp.responseText + "\n";
}
}
delete xmlhttp;
}
}
// ################################################################################
// Reset contact search form
function ContactSearchReset()
{
document.vicidial_form.contacts_phone_number.value='';
document.vicidial_form.contacts_first_name.value='';
document.vicidial_form.contacts_last_name.value='';
document.vicidial_form.contacts_bu_name.value='';
document.vicidial_form.contacts_department.value='';
document.vicidial_form.contacts_group_name.value='';
document.vicidial_form.contacts_job_title.value='';
document.vicidial_form.contacts_location.value='';
}
// ################################################################################
// Gather and display lead search data
function LeadSearchSubmit()
{
if ( ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) || (in_lead_preview_state==1) ) && (inbound_lead_search < 1) )
{
alert_box("見込み客を検索するには一時停止しなければなりません。");
}
else
{
showDiv('SearcHResultSDisplaYBox');
document.getElementById('SearcHResultSSpan').innerHTML = "Searching...\n";
var phone_search_fields = '';
if (document.vicidial_form.search_main_phone.checked==true)
{phone_search_fields = phone_search_fields + "MAIN_";}
if (document.vicidial_form.search_alt_phone.checked==true)
{phone_search_fields = phone_search_fields + "ALT_";}
if (document.vicidial_form.search_addr3_phone.checked==true)
{phone_search_fields = phone_search_fields + "ADDR3_";}
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
LSview_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=SEARCHRESULTSview&format=text&user=" + user + "&pass=" + pass + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&phone_number=" + document.vicidial_form.search_phone_number.value + "&lead_id=" + document.vicidial_form.search_lead_id.value + "&vendor_lead_code=" + document.vicidial_form.search_vendor_lead_code.value + "&first_name=" + document.vicidial_form.search_first_name.value + "&last_name=" + document.vicidial_form.search_last_name.value + "&city=" + document.vicidial_form.search_city.value + "&state=" + document.vicidial_form.search_state.value + "&postal_code=" + document.vicidial_form.search_postal_code.value + "&search=" + phone_search_fields + "&campaign=" + campaign + "&inbound_lead_search=" + inbound_lead_search + "&manual_dial_filter=" + agentcall_manual + "&stage=<?php echo $HCwidth ?>";
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(LSview_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
document.getElementById('SearcHResultSSpan').innerHTML = xmlhttp.responseText + "\n";
}
}
delete xmlhttp;
}
}
}
// ################################################################################
// Reset lead search form
function LeadSearchReset()
{
document.vicidial_form.search_phone_number.value='';
document.vicidial_form.search_lead_id.value='';
document.vicidial_form.search_vendor_lead_code.value='';
document.vicidial_form.search_first_name.value='';
document.vicidial_form.search_last_name.value='';
document.vicidial_form.search_city.value='';
document.vicidial_form.search_state.value='';
document.vicidial_form.search_postal_code.value='';
}
// ################################################################################
// Hide manual dial form
function ManualDialHide()
{
if (auto_resume_precall == 'Y')
{
AutoDial_ReSume_PauSe("VDADready");
}
hideDiv('NeWManuaLDiaLBox');
document.vicidial_form.MDPhonENumbeR.value = '';
document.vicidial_form.MDDiaLOverridE.value = '';
document.vicidial_form.MDLeadID.value = '';
document.vicidial_form.MDLeadIDEntry.value='';
document.vicidial_form.MDType.value = '';
document.vicidial_form.MDPhonENumbeRHiddeN.value = '';
}
// ################################################################################
// 再読み込み the lead notes display
function VieWNotesLoG(logframe)
{
showDiv('CalLNotesDisplaYBox');
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
RAview_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=LEADINFOview&search=logfirst&format=text&user=" + user + "&pass=" + pass + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&lead_id=" + document.vicidial_form.lead_id.value + "&campaign=" + campaign + "&manual_dial_filter=" + agentcall_manual + "&stage=<?php echo $HCwidth ?>";
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(RAview_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
document.getElementById('CallNotesSpan').innerHTML = xmlhttp.responseText + "\n";
}
}
delete xmlhttp;
}
}
// ################################################################################
// Run the logging process for customer 3way hangup
function customer_3way_hangup_process(temp_hungup_time,temp_xfer_call_seconds)
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
CTHPview_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=customer_3way_hangup_process&format=text&user=" + user + "&pass=" + pass + "&conf_exten=" + session_id + "&lead_id=" + document.vicidial_form.lead_id.value + "&campaign=" + campaign + "&status=" + temp_hungup_time + "&stage=" + temp_xfer_call_seconds;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(CTHPview_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
document.getElementById("debugbottomspan").innerHTML = "CUSTOMER 3WAY HANGUP " + xmlhttp.responseText;
}
}
delete xmlhttp;
}
}
// ################################################################################
// 再読み込み the FORM content
function FormContentsLoad()
{
var form_list_id = document.vicidial_form.list_id.value;
var form_entry_list_id = document.vicidial_form.entry_list_id.value;
if (form_entry_list_id.length > 2)
{form_list_id = form_entry_list_id}
document.getElementById('vcFormIFrame').src='./vdc_form_display.php?lead_id=' + document.vicidial_form.lead_id.value + '&list_id=' + form_list_id + '&user=' + user + '&pass=' + pass + '&campaign=' + campaign + '&server_ip=' + server_ip + '&session_id=' + '&uniqueid=' + document.vicidial_form.uniqueid.value + '&stage=DISPLAY' + "&campaign=" + campaign + "&phone_login=" + phone_login + "&original_phone_login=" + original_phone_login +"&phone_pass=" + phone_pass + "&fronter=" + fronter + "&closer=" + user + "&group=" + group + "&channel_group=" + group + "&SQLdate=" + SQLdate + "&epoch=" + UnixTime + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&customer_zap_channel=" + lastcustchannel + "&customer_server_ip=" + lastcustserverip +"&server_ip=" + server_ip + "&SIPexten=" + extension + "&session_id=" + session_id + "&phone=" + document.vicidial_form.phone_number.value + "&parked_by=" + document.vicidial_form.lead_id.value +"&dispo=" + LeaDDispO + '' +"&dialed_number=" + dialed_number + '' +"&dialed_label=" + dialed_label + '' +"&camp_script=" + campaign_script + '' +"&in_script=" + CalL_ScripT_id + '' +"&script_width=" + script_width + '' +"&script_height=" + script_height + '' +"&fullname=" + LOGfullname + '' +"&recording_filename=" + recording_filename + '' +"&recording_id=" + recording_id + '' +"&user_custom_one=" + VU_custom_one + '' +"&user_custom_two=" + VU_custom_two + '' +"&user_custom_three=" + VU_custom_three + '' +"&user_custom_four=" + VU_custom_four + '' +"&user_custom_five=" + VU_custom_five + '' +"&preset_number_a=" + CalL_XC_a_NuMber + '' +"&preset_number_b=" + CalL_XC_b_NuMber + '' +"&preset_number_c=" + CalL_XC_c_NuMber + '' +"&preset_number_d=" + CalL_XC_d_NuMber + '' +"&preset_number_e=" + CalL_XC_e_NuMber + '' +"&preset_dtmf_a=" + CalL_XC_a_Dtmf + '' +"&preset_dtmf_b=" + CalL_XC_b_Dtmf + '' +"&did_id=" + did_id + '' +"&did_extension=" + did_extension + '' +"&did_pattern=" + did_pattern + '' +"&did_description=" + did_description + '' +"&closecallid=" + closecallid + '' +"&xfercallid=" + xfercallid + '' + "&agent_log_id=" + agent_log_id + "&call_id=" + LasTCID + "&user_group=" + VU_user_group + "&called_count=" + document.vicidial_form.called_count.value + '' +"&web_vars=" + LIVE_web_vars + '';
form_list_id = '';
form_entry_list_id = '';
}
// ################################################################################
// 再読み込み the EMAIL content
function EmailContentsLoad()
{
var form_list_id = document.vicidial_form.list_id.value;
var form_entry_list_id = document.vicidial_form.entry_list_id.value;
if (form_entry_list_id.length > 2)
{form_list_id = form_entry_list_id}
document.getElementById('vcEmailIFrame').src='./vdc_email_display.php?lead_id=' + document.vicidial_form.lead_id.value + '&list_id=' + form_list_id + '&user=' + user + '&pass=' + orig_pass + '&campaign=' + campaign + '&server_ip=' + server_ip + '&session_id=' + '&uniqueid=' + document.vicidial_form.uniqueid.value + '&stage=DISPLAY' + "&campaign=" + campaign + "&phone_login=" + phone_login + "&original_phone_login=" + original_phone_login +"&phone_pass=" + phone_pass + "&fronter=" + fronter + "&closer=" + user + "&group=" + group + "&channel_group=" + group + "&SQLdate=" + SQLdate + "&epoch=" + UnixTime + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&customer_zap_channel=" + lastcustchannel + "&customer_server_ip=" + lastcustserverip +"&server_ip=" + server_ip + "&SIPexten=" + extension + "&session_id=" + session_id + "&phone=" + document.vicidial_form.phone_number.value + "&parked_by=" + document.vicidial_form.lead_id.value +"&dispo=" + LeaDDispO + '' +"&dialed_number=" + dialed_number + '' +"&dialed_label=" + dialed_label + '' +"&camp_script=" + campaign_script + '' +"&in_script=" + CalL_ScripT_id + '' +"&script_width=" + script_width + '' +"&script_height=" + script_height + '' +"&fullname=" + LOGfullname + '' +"&recording_filename=" + recording_filename + '' +"&recording_id=" + recording_id + '' +"&user_custom_one=" + VU_custom_one + '' +"&user_custom_two=" + VU_custom_two + '' +"&user_custom_three=" + VU_custom_three + '' +"&user_custom_four=" + VU_custom_four + '' +"&user_custom_five=" + VU_custom_five + '' +"&preset_number_a=" + CalL_XC_a_NuMber + '' +"&preset_number_b=" + CalL_XC_b_NuMber + '' +"&preset_number_c=" + CalL_XC_c_NuMber + '' +"&preset_number_d=" + CalL_XC_d_NuMber + '' +"&preset_number_e=" + CalL_XC_e_NuMber + '' +"&preset_dtmf_a=" + CalL_XC_a_Dtmf + '' +"&preset_dtmf_b=" + CalL_XC_b_Dtmf + '' +"&did_id=" + did_id + '' +"&did_extension=" + did_extension + '' +"&did_pattern=" + did_pattern + '' +"&did_description=" + did_description + '' +"&closecallid=" + closecallid + '' +"&xfercallid=" + xfercallid + '' + "&agent_log_id=" + agent_log_id + "&call_id=" + LasTCID + "&user_group=" + VU_user_group + '' +"&web_vars=" + LIVE_web_vars + '';
form_list_id = '';
form_entry_list_id = '';
}
// ################################################################################
// Move the Dispo frame out of the way and change the link to maximize
function DispoMinimize()
{
showDiv('DispoButtonHideA');
showDiv('DispoButtonHideB');
showDiv('DispoButtonHideC');
document.getElementById("DispoSelectBox").style.top = '340px';
document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMaximize()\"> 最大化</a>";
}
// ################################################################################
// Move the Dispo frame to the top and change the link to minimize
function DispoMaximize()
{
document.getElementById("DispoSelectBox").style.top = '1px';
document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMinimize()\"> 最小化</a>";
hideDiv('DispoButtonHideA');
hideDiv('DispoButtonHideB');
hideDiv('DispoButtonHideC');
}
// ################################################################################
// Trigger a pause オンthe next dispo screen only
function next_call_pause_click()
{
document.vicidial_form.DispoSelectStop.checked=true;
document.getElementById("NexTCalLPausE").innerHTML = "次にコールを一時停止 Set";
}
// ################################################################################
// 示す the groups selection span
function OpeNGrouPSelectioN()
{
var move_on=1;
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) || (in_lead_preview_state==1) )
{
if ((auto_pause_precall == 'Y') && ( (agent_pause_codes_active=='Y') || (agent_pause_codes_active=='FORCE') ) && (AutoDialWaiting == 1) && (VD_live_customer_call!=1) && (alt_dial_active!=1) && (MD_channel_look!=1) && (in_lead_preview_state!=1) )
{
agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','','','1',auto_pause_precall_code);
}
else
{
move_on=0;
alert_box("グループを変更するには一時停止しなければなりません。");
}
}
if (move_on == 1)
{
if (manager_ingroups_set > 0)
{
alert_box("マネージャー" + external_igb_set_name + " あなたのグループ内選択を選びました。");
}
else
{
HidEGenDerPulldown();
showDiv('CloserSelectBox')
}
}
}
// ################################################################################
// 示す the territories selection span
function OpeNTerritorYSelectioN()
{
var move_on=1;
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) || (in_lead_preview_state==1) )
{
if ((auto_pause_precall == 'Y') && ( (agent_pause_codes_active=='Y') || (agent_pause_codes_active=='FORCE') ) && (AutoDialWaiting == 1) && (VD_live_customer_call!=1) && (alt_dial_active!=1) && (MD_channel_look!=1) && (in_lead_preview_state!=1) )
{
agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','','','1',auto_pause_precall_code);
}
else
{
move_on=0;
alert_box("YOU MUST BE PAUSED TO CHANGE TERRITORIES");
}
}
if (move_on == 1)
{
showDiv('TerritorySelectBox')
}
}
// ################################################################################
// Hide the CBcommentsBox span upon click
function CBcommentsBoxhide()
{
CBentry_time = '';
CBcallback_time = '';
CBuser = '';
CBcomments = '';
document.getElementById("CBcommentsBoxA").innerHTML = "";
document.getElementById("CBcommentsBoxB").innerHTML = "";
document.getElementById("CBcommentsBoxC").innerHTML = "";
document.getElementById("CBcommentsBoxD").innerHTML = "";
hideDiv('CBcommentsBox');
}
// ################################################################################
// Hide the EAcommentsBox span upon click
function EAcommentsBoxhide(minimizetask)
{
hideDiv('EAcommentsBox');
if (minimizetask=='YES')
{showDiv('EAcommentsMinBox');}
else
{hideDiv('EAcommentsMinBox');}
}
// ################################################################################
// 示す the EAcommentsBox span upon click
function EAcommentsBoxshow()
{
showDiv('EAcommentsBox');
hideDiv('EAcommentsMinBox');
}
// ################################################################################
// Populating the date field in the callback frame prior to submission
function CB_date_pick(taskdate)
{
document.vicidial_form.CallBackDatESelectioN.value = taskdate;
document.getElementById("CallBackDatEPrinT").innerHTML = taskdate;
}
// ################################################################################
// Submitting the callback date and time to the system
function CallBackDatE_submit()
{
CallBackDatEForM = document.vicidial_form.CallBackDatESelectioN.value;
CallBackCommenTs = document.vicidial_form.CallBackCommenTsField.value;
if (CallBackDatEForM.length < 2)
{alert_box("日付を選ばなければなりません。");}
else
{
<?php
if ($useIE > 0)
{
?>
var CallBackTimEHouRFORM = document.getElementById('CBT_hour');
var CallBackTimEHouR = CallBackTimEHouRFORM[CallBackTimEHouRFORM.selectedIndex].text;
// var CallBackTimEHouRIDX = CallBackTimEHouRFORM.value;
var CallBackTimEMinuteSFORM = document.getElementById('CBT_minute');
var CallBackTimEMinuteS = CallBackTimEMinuteSFORM[CallBackTimEMinuteSFORM.selectedIndex].text;
// var CallBackTimEMinuteSIDX = CallBackTimEMinuteSFORM.value;
var CallBackTimEAmpMFORM = document.getElementById('CBT_ampm');
var CallBackTimEAmpM = CallBackTimEAmpMFORM[CallBackTimEAmpMFORM.selectedIndex].text;
// var CallBackTimEAmpMIDX = CallBackTimEAmpMFORM.value;
CallBackLeadStatus = document.vicidial_form.DispoSelection.value;
// alert (CallBackTimEHouR + "|" + CallBackTimEHouRFORM + "|" + CallBackTimEHouRIDX + "|");
// alert (CallBackTimEMinuteS + "|" + CallBackTimEMinuteSFORM + "|" + CallBackTimEMinuteSIDX + "|");
// alert (CallBackTimEAmpM + "|" + CallBackTimEAmpMFORM + "|" + CallBackTimEAmpMIDX + "|");
CallBackTimEHouRFORM.selectedIndex = '0';
CallBackTimEMinuteSFORM.selectedIndex = '0';
CallBackTimEAmpMFORM.selectedIndex = '1';
<?php
}
else
{
?>
CallBackTimEHouR = document.vicidial_form.CBT_hour.value;
CallBackTimEMinuteS = document.vicidial_form.CBT_minute.value;
CallBackTimEAmpM = document.vicidial_form.CBT_ampm.value;
CallBackLeadStatus = document.vicidial_form.DispoSelection.value;
document.vicidial_form.CBT_hour.value = '01';
document.vicidial_form.CBT_minute.value = '00';
document.vicidial_form.CBT_ampm.value = 'PM';
<?php
}
?>
if (CallBackTimEHouR == '12')
{
if (CallBackTimEAmpM == 'AM')
{
CallBackTimEHouR = '00';
}
}
else
{
if (CallBackTimEAmpM == 'PM')
{
CallBackTimEHouR = CallBackTimEHouR * 1;
CallBackTimEHouR = (CallBackTimEHouR + 12);
}
}
CallBackDatETimE = CallBackDatEForM + " " + CallBackTimEHouR + ":" + CallBackTimEMinuteS + ":00";
if (document.vicidial_form.CallBackOnlyMe.checked==true)
{
CallBackrecipient = 'USERONLY';
}
else
{
CallBackrecipient = 'ANYONE';
}
document.getElementById("CallBackDatEPrinT").innerHTML = "以下の日付を選ぶ";
document.vicidial_form.CallBackOnlyMe.checked=false;
if (my_callback_option == 'CHECKED')
{document.vicidial_form.CallBackOnlyMe.checked=true;}
document.vicidial_form.CallBackDatESelectioN.value = '';
document.vicidial_form.CallBackCommenTsField.value = '';
// alert(CallBackDatETimE + "|" + CallBackCommenTs);
document.vicidial_form.DispoSelection.value = 'CBHOLD';
hideDiv('CallBackSelectBox');
DispoSelect_submit();
}
}
// ################################################################################
// Finish the wrapup timer early
function TimerActionRun(taskaction,taskdialalert)
{
var next_action=0;
if (taskaction == 'DiaLAlerT')
{
document.getElementById("TimerContentSpan").innerHTML = "<b>警告をダイヤル:<br /><br />" + taskdialalert.replace("\n","<br />") + "</b>";
showDiv('TimerSpan');
}
else
{
if ( (timer_action_message.length > 0) || (timer_action == 'MESSAGE_ONLY') )
{
document.getElementById("TimerContentSpan").innerHTML = "<b>タイマー通知: " + timer_action_seconds + " 秒<br /><br />" + timer_action_message + "</b>";
showDiv('TimerSpan');
}
if (timer_action == 'WEBFORM')
{
WebFormRefresH('NO','YES');
window.open(TEMP_VDIC_web_form_address, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
if (timer_action == 'WEBFORM2')
{
WebFormTwoRefresH('NO','YES');
window.open(TEMP_VDIC_web_form_address_two, web_form_target, 'toolbar=1,scrollbars=1,location=1,statusbar=1,menubar=1,resizable=1,width=640,height=450');
}
if (timer_action == 'D1_DIAL')
{
DtMf_PreSet_a_DiaL();
}
if (timer_action == 'D2_DIAL')
{
DtMf_PreSet_b_DiaL();
}
if (timer_action == 'D3_DIAL')
{
DtMf_PreSet_c_DiaL();
}
if (timer_action == 'D4_DIAL')
{
DtMf_PreSet_d_DiaL();
}
if (timer_action == 'D5_DIAL')
{
DtMf_PreSet_e_DiaL();
}
if (timer_action == 'D1_DIAL_QUIET')
{
DtMf_PreSet_a_DiaL('YES');
}
if (timer_action == 'D2_DIAL_QUIET')
{
DtMf_PreSet_b_DiaL('YES');
}
if (timer_action == 'D3_DIAL_QUIET')
{
DtMf_PreSet_c_DiaL('YES');
}
if (timer_action == 'D4_DIAL_QUIET')
{
DtMf_PreSet_d_DiaL('YES');
}
if (timer_action == 'D5_DIAL_QUIET')
{
DtMf_PreSet_e_DiaL('YES');
}
if ( (timer_action == 'HANGUP') && (VD_live_customer_call==1) )
{
hangup_timer_xfer();
}
if ( (timer_action == 'EXTENSION') && (VD_live_customer_call==1) && (timer_action_destination.length > 0) )
{
extension_timer_xfer();
}
if ( (timer_action == 'CALLMENU') && (VD_live_customer_call==1) && (timer_action_destination.length > 0) )
{
callmenu_timer_xfer();
}
if ( (timer_action == 'IN_GROUP') && (VD_live_customer_call==1) && (timer_action_destination.length > 0) )
{
ingroup_timer_xfer();
}
if (timer_action_destination.length > 0)
{
var regNS = new RegExp("nextstep---","ig");
if (timer_action_destination.match(regNS))
{
next_action=1;
timer_action = 'NONE';
var next_action_array=timer_action_destination.split("nextstep---");
var next_action_details_array=next_action_array[1].split("--");
timer_action = next_action_details_array[0];
timer_action_seconds = parseInt(next_action_details_array[1]);
timer_action_seconds = (timer_action_seconds + VD_live_call_secondS);
timer_action_destination = next_action_details_array[2];
timer_action_message = next_action_details_array[3];
// alert("NEXT: " + timer_action + '|' + timer_action_message + '|' + timer_action_seconds + '|' + timer_action_destination + '|');
}
}
}
if (next_action < 1)
{timer_action = 'NONE';}
}
// ################################################################################
// Finish the wrapup timer early
function WrapupFinish()
{
wrapup_counter=999;
}
// ################################################################################
// GLOBAL FUNCTIONS
function begin_all_refresh()
{
<?php if ( ($HK_statuses_camp > 0) && ($user_level>=$HKuser_level) && ($VU_hotkeys_active > 0) ) {echo "document.onkeypress = hotkeypress;\n";} ?>
all_refresh();
}
function start_all_refresh()
{
if (VICIDiaL_closer_login_checked==0)
{
hideDiv('NothingBox');
hideDiv('AlertBox');
// hideDiv('NothingBox2');
hideDiv('CBcommentsBox');
hideDiv('EAcommentsBox');
hideDiv('EAcommentsMinBox');
hideDiv('HotKeyActionBox');
hideDiv('HotKeyEntriesBox');
hideDiv('ViewCommentsBox');
hideDiv('MainPanel');
hideDiv('ScriptPanel');
hideDiv('ScriptRefresH');
hideDiv('EmailPanel');
hideDiv('EmailRefresH');
hideDiv('FormPanel');
hideDiv('FormRefresH');
hideDiv('DispoSelectBox');
hideDiv('LogouTBox');
hideDiv('AgenTDisablEBoX');
hideDiv('SysteMDisablEBoX');
hideDiv('CustomerGoneBox');
hideDiv('NoneInSessionBox');
hideDiv('WrapupBox');
hideDiv('TransferMain');
hideDiv('WelcomeBoxA');
hideDiv('CallBackSelectBox');
hideDiv('DispoButtonHideA');
hideDiv('DispoButtonHideB');
hideDiv('DispoButtonHideC');
hideDiv('CallBacKsLisTBox');
hideDiv('NeWManuaLDiaLBox');
hideDiv('PauseCodeSelectBox');
hideDiv('PresetsSelectBox');
hideDiv('GroupAliasSelectBox');
hideDiv('DiaLInGrouPSelectBox');
hideDiv('AgentViewSpan');
hideDiv('AgentXferViewSpan');
hideDiv('TimerSpan');
hideDiv('CalLLoGDisplaYBox');
hideDiv('CalLNotesDisplaYBox');
hideDiv('SearcHForMDisplaYBox');
hideDiv('SearcHResultSDisplaYBox');
hideDiv('SearcHContactsDisplaYBox');
hideDiv('SearcHResultSContactsBox');
hideDiv('LeaDInfOBox');
hideDiv('agentdirectlink');
hideDiv('blind_monitor_notice_span');
hideDiv('post_phone_time_diff_span');
hideDiv('ivrParkControl');
hideDiv('無効OpenerSpan');
if (deactivated_old_session < 1)
{hideDiv('DeactivateDOlDSessioNSpan');}
if (is_webphone!='Y')
{hideDiv('webphoneSpan');}
if (view_calls_in_queue_launch != '1')
{hideDiv('callsinqueuedisplay');}
if (agentonly_callbacks != '1')
{hideDiv('CallbacksButtons');}
if (allow_alerts < 1)
{hideDiv('AgentAlertSpan');}
// if ( (agentcall_manual != '1') && (starting_dial_level > 0) )
if (agentcall_manual != '1')
{hideDiv('ManuaLDiaLButtons');}
if (agent_call_log_view != '1')
{
hideDiv('CallNotesButtons');
hideDiv('CallLogButtons');
}
if (callholdstatus != '1')
{hideDiv('AgentStatusCalls');}
if (agentcallsstatus != '1')
{hideDiv('AgentStatusSpan');}
if ( ( (auto_dial_level > 0) && (dial_method != "INBOUND_MAN") ) || (manual_dial_preview < 1) )
{clearDiv('DiaLLeaDPrevieW');}
if (alt_phone_dialing != 1)
{clearDiv('DiaLDiaLAltPhonE');}
if (pause_after_next_call != 'ENABLED')
{clearDiv('NexTCalLPausE');}
if (volumecontrol_active != '1')
{hideDiv('VolumeControlSpan');}
if ( (DefaulTAlTDiaL == '1') || (alt_number_dialing == 'SELECTED') || (alt_number_dialing == 'SELECTED_TIMER_ALT') || (alt_number_dialing == 'SELECTED_TIMER_ADDR3') )
{document.vicidial_form.DiaLAltPhonE.checked=true;}
if (agent_status_view != '1')
{document.getElementById("AgentViewLink").innerHTML = "";}
if (dispo_check_all_pause == '1')
{document.vicidial_form.DispoSelectStop.checked=true;}
if (agent_xfer_consultative < 1)
{hideDiv('consultative_checkbox');}
if (agent_xfer_dial_override < 1)
{hideDiv('dialoverride_checkbox');}
if (agent_xfer_vm_transfer < 1)
{hideDiv('DialBlindVMail');}
if (agent_xfer_blind_transfer < 1)
{hideDiv('DialBlindTransfer');}
if (agent_xfer_dial_with_customer < 1)
{hideDiv('DialWithCustomer');}
if (agent_xfer_park_customer_dial < 1)
{hideDiv('ParkCustomerDial');}
if (AllowManualQueueCallsChoice == '1')
{document.getElementById("ManualQueueChoice").innerHTML = "<a href=\"#\" onclick=\"ManualQueueChoiceChange('1');return false;\">マニュアル列はオフです。</a><br />";}
if (qc_enabled < 1)
{document.getElementById("viewcommentsdisplay").innerHTML = "";}
if ( (manual_dial_search_checkbox == 'SELECTED') || (manual_dial_search_checkbox == 'SELECTED_RESET') )
{document.vicidial_form.LeadLookuP.checked=true;}
else
{document.vicidial_form.LeadLookuP.checked=false;}
if ( (agent_pause_codes_active=='Y') || (agent_pause_codes_active=='FORCE') )
{
document.getElementById("PauseCodeLinkSpan").innerHTML = "<a href=\"#\" onclick=\"PauseCodeSelectContent_create();return false;\">一時停止コードを選んでください</a>";
}
if (VICIDiaL_allow_closers < 1)
{
document.getElementById("LocalCloser").style.visibility = 'hidden';
}
document.getElementById("sessionIDspan").innerHTML = session_id;
if ( (LIVE_campaign_recording == 'NEVER') || (LIVE_campaign_recording == 'ALLFORCE') )
{
document.getElementById("RecorDControl").innerHTML = "<img src=\"../agc/images/vdc_LB_startrecording_OFF_jp.gif\" border=\"0\" alt=\"記録を開始する\" />";
}
if (INgroupCOUNT > 0)
{
if (VU_closer_default_blended == 1)
{document.vicidial_form.CloserSelectBlended.checked=true}
CloserSelectContent_create();
showDiv('CloserSelectBox');
var CloserSelecting = 1;
CloserSelectContent_create();
if (VU_agent_choose_ingroups_DV == "MGRLOCK")
{VU_agent_choose_ingroups_skip_count = mrglock_ig_select_ct;}
}
else
{
hideDiv('CloserSelectBox');
MainPanelToFront();
var CloserSelecting = 0;
if (dial_method == "INBOUND_MAN")
{
dial_method = "MANUAL";
auto_dial_level=0;
starting_dial_level=0;
document.getElementById("DiaLControl").innerHTML = DiaLControl_manual_HTML;
}
}
if (territoryCOUNT > 0)
{
showDiv('TerritorySelectBox');
var TerritorySelecting = 1;
TerritorySelectContent_create();
if (agent_select_territories == "MGRLOCK")
{agent_select_territories_skip_count=4;}
}
else
{
hideDiv('TerritorySelectBox');
MainPanelToFront();
var TerritorySelecting = 0;
}
if ( (VtigeRLogiNScripT == 'Y') && (VtigeREnableD > 0) )
{
document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + orig_pass + "&login_theme=softed&ログイン_言語=en_us\" style=\"background-color:transparent;z-index:17;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "px\" height=\"" + script_height + "px\"> </iframe> ";
}
if ( (VtigeRLogiNScripT == 'NEW_WINDOW') && (VtigeREnableD > 0) )
{
var VtigeRall = VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + orig_pass + "&login_theme=softed&ログイン_言語=en_us";
VtigeRwin =window.open(VtigeRall, web_form_target,'toolbar=1,location=1,directories=1,status=1,menubar=1,scrollbars=1,resizable=1,width=700,height=480');
VtigeRwin.blur();
}
if ( (crm_popup_login == 'Y') && (crm_login_address.length > 4) )
{
var regWFAcustom = new RegExp("^VAR","ig");
var TEMP_crm_login_address = URLDecode(crm_login_address,'YES');
TEMP_crm_login_address = TEMP_crm_login_address.replace(regWFAcustom, '');
var CRMwin = 'CRMwin';
CRMwin = window.open(TEMP_crm_login_address, CRMwin,'toolbar=1,location=1,directories=1,status=1,menubar=1,scrollbars=1,resizable=1,width=700,height=480');
CRMwin.blur();
}
if (INgroupCOUNT > 0)
{
HidEGenDerPulldown();
}
if (is_webphone=='Y')
{
NoneInSession();
document.getElementById("NoneInSessionLink").innerHTML = "<a href=\"#\" onclick=\"NoneInSessionCalL('LOGIN');return false;\">Call Agent Webphone -></a>";
var WebPhonEtarget = 'webphonewindow';
// WebPhonEwin =window.open(WebPhonEurl, WebPhonEtarget,'toolbar=1,location=1,directories=1,status=1,menubar=1,scrollbars=1,resizable=1,width=180,height=270');
// WebPhonEwin.blur();
}
if ( (ivr_park_call=='ENABLED') || (ivr_park_call=='ENABLED_PARK_ONLY') )
{
showDiv('ivrParkControl');
}
VICIDiaL_closer_login_checked = 1;
}
else
{
var WaitingForNextStep=0;
if ( (CloserSelecting==1) || (TerritorySelecting==1) ) {WaitingForNextStep=1;}
if (open_dispo_screen==1)
{
wrapup_counter=0;
if (wrapup_seconds > 0)
{
showDiv('WrapupBox');
document.getElementById("WrapupTimer").innerHTML = wrapup_seconds;
wrapup_waiting=1;
}
CustomerData_update();
if (hide_gender < 1)
{
document.getElementById("GENDERhideFORie").innerHTML = '';
document.getElementById("GENDERhideFORieALT").innerHTML = '<select size="1" name="gender_list" class="cust_form" id="gender_list"><option value="U">U - 不明確</option><option value="M">M - Male</option><option value="F">F - Female</option></select>';
}
showDiv('DispoSelectBox');
DispoSelectContent_create('','ReSET');
WaitingForNextStep=1;
open_dispo_screen=0;
LIVE_default_xfer_group = default_xfer_group;
LIVE_campaign_recording = campaign_recording;
LIVE_campaign_rec_filename = campaign_rec_filename;
if (disable_alter_custphone!='HIDE')
{document.getElementById("DispoSelectPhonE").innerHTML = dialed_number;}
else
{document.getElementById("DispoSelectPhonE").innerHTML = '';}
if (auto_dial_level == 0)
{
if (document.vicidial_form.DiaLAltPhonE.checked==true)
{
reselect_alt_dial = 1;
document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','','0');\"><img src=\"../agc/images/vdc_LB_dialnextnumber_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" /></a>";
document.getElementById("MainStatuSSpan").innerHTML = "Dial Next Call";
}
else
{
reselect_alt_dial = 0;
}
}
// Submit custom form if it is custom_fields_enabled
if (custom_fields_enabled > 0)
{
// alert("IFRAME submitting!");
vcFormIFrame.document.form_custom_fields.submit();
}
}
if (AgentDispoing > 0)
{
WaitingForNextStep=1;
check_for_conf_calls(session_id, '0');
AgentDispoing++;
// document.getElementById("debugbottomspan").innerHTML = "DISPO SECONDS " + AgentDispoing;
if ( (dispo_max > 0) && (AgentDispoing > dispo_max) )
{
document.vicidial_form.DispoSelectStop.checked=true;
document.vicidial_form.DispoSelection.value = dispo_max_dispo;
DispoSelect_submit('1',dispo_max_dispo);
}
}
if (VU_agent_choose_ingroups_skip_count > 0)
{
VU_agent_choose_ingroups_skip_count--;
if (VU_agent_choose_ingroups_skip_count == 0)
{CloserSelect_submit();}
}
if (agent_select_territories_skip_count > 0)
{
agent_select_territories_skip_count--;
if (agent_select_territories_skip_count == 0)
{TerritorySelect_submit();}
}
if (logout_stop_timeouts==1) {WaitingForNextStep=1;}
if ( (custchannellive < -30) && (lastcustchannel.length > 3) && (no_empty_session_warnings < 1) ) {CustomerChanneLGone();}
if ( (custchannellive < -10) && (lastcustchannel.length > 3) ) {ReChecKCustoMerChaN();}
if ( (nochannelinsession > 16) && (check_n > 15) && (no_empty_session_warnings < 1) ) {NoneInSession();}
if (external_transferconf_count > 0) {external_transferconf_count = (external_transferconf_count - 1);}
if (manual_auto_hotkey == "1")
{
manual_auto_hotkey = 0;
ManualDialNext('','','','','','0');
}
if (manual_auto_hotkey > 1) {manual_auto_hotkey = (manual_auto_hotkey - 1);}
if (WaitingForNextStep==0)
{
if (trigger_ready > 0)
{
trigger_ready=0;
if (auto_resume_precall == 'Y')
{AutoDial_ReSume_PauSe("VDADready");}
}
// check for live channels in conference room and get current datetime
check_for_conf_calls(session_id, '0');
// refresh agent status view
if (agent_status_view_active > 0)
{
refresh_agents_view('AgentViewStatus',agent_status_view);
}
if (view_calls_in_queue_active > 0)
{
refresh_calls_in_queue(view_calls_in_queue);
}
if (xfer_select_agents_active > 0)
{
refresh_agents_view('AgentXferViewSelect',agent_status_view);
}
if (agentonly_callbacks == '1')
{CB_count_check++;}
if (AutoDialWaiting == 1)
{
check_for_auto_incoming();
}
// look for a channel name for the manually dialed call
if (MD_channel_look==1)
{
ManualDialCheckChanneL(XDcheck);
}
if ( (CB_count_check > 19) && (agentonly_callbacks == '1') )
{
CalLBacKsCounTCheck();
CB_count_check=0;
}
if ( (even > 0) && (agent_display_dialable_leads > 0) )
{
DiaLableLeaDsCounT();
}
if (timer_alt_trigger > 0)
{
if (timer_alt_count < 1)
{
timer_alt_trigger=0;
timer_alt_count=timer_alt_seconds;
document.getElementById("timer_alt_display").innerHTML = '';
if (alt_number_dialing == 'SELECTED_TIMER_ALT')
{ManualDialOnly('ALTPhonE');}
if (alt_number_dialing == 'SELECTED_TIMER_ADDR3')
{ManualDialOnly('AddresS3');}
}
else
{
document.getElementById("timer_alt_display").innerHTML = " カウントダウンをダイヤル: " + timer_alt_count + " &nbsp; " + last_mdtype;
timer_alt_count--;
}
}
if (VD_live_customer_call==1)
{
VD_live_call_secondS++;
document.vicidial_form.SecondS.value = VD_live_call_secondS;
document.getElementById("SecondSDISP").innerHTML = VD_live_call_secondS;
if (CheckDEADcallON > 0)
{
CheckDEADcallCOUNT++;
// document.getElementById("debugbottomspan").innerHTML = "DEAD 電話 SECONDS " + CheckDEADcallCOUNT;
if ( (dead_max > 0) && (CheckDEADcallCOUNT > dead_max) )
{
dead_auto_dispo_count=4;
dead_auto_dispo_finish=1;
alt_phone_dialing=starting_alt_phone_dialing;
alt_dial_active = 0;
alt_dial_status_display = 0;
document.vicidial_form.DispoSelection.value = dead_max_dispo;
document.vicidial_form.DispoSelectStop.checked=true;
dialedcall_send_hangup('NO', 'NO', dead_max_dispo);
if (custom_fields_enabled > 0)
{
vcFormIFrame.document.form_custom_fields.submit();
}
}
}
}
if (XD_live_customer_call==1)
{
XD_live_call_secondS++;
document.vicidial_form.xferlength.value = XD_live_call_secondS;
}
if (customerparked==1)
{
customerparkedcounter++;
var parked_mm = Math.floor(customerparkedcounter/60); // The minutes
var parked_ss = customerparkedcounter % 60; // The balance of 秒
if (parked_ss < 10)
{parked_ss = "0" + parked_ss;}
var parked_mmss = parked_mm + ":" + parked_ss;
document.getElementById("ParkCounterSpan").innerHTML = "Time On Park: " + parked_mmss;
}
if (customer_3way_hangup_counter_trigger > 0)
{
if (customer_3way_hangup_counter > customer_3way_hangup_seconds)
{
var customer_3way_timer_seconds = (XD_live_call_secondS - customer_3way_hangup_counter);
customer_3way_hangup_process('DURING_CALL',customer_3way_timer_seconds);
customer_3way_hangup_counter=0;
customer_3way_hangup_counter_trigger=0;
if (customer_3way_hangup_action=='DISPO')
{
customer_3way_hangup_dispo_message='顧客が電話を切りました。自動的に3方向電話が終了しました。';
bothcall_send_hangup();
}
}
else
{
customer_3way_hangup_counter++;
document.getElementById("debugbottomspan").innerHTML = "CUSTOMER 3WAY ハングアップ " + customer_3way_hangup_counter;
}
}
if ( (update_fields > 0) && (update_fields_data.length > 2) )
{
UpdateFieldsData();
}
if ( (timer_action != 'NONE') && (timer_action.length > 3) && (timer_action_seconds <= VD_live_call_secondS) && (timer_action_seconds >= 0) )
{
TimerActionRun('','');
}
if (HKdispo_display > 0)
{
if ( (HKdispo_display == 3) && (HKfinish==1) )
{
HKfinish=0;
DispoSelect_submit();
// AutoDialWaiting = 1;
// AutoDial_ReSume_PauSe("VDADready");
}
if (HKdispo_display == 1)
{
if (hot_keys_active==1)
{showDiv('HotKeyEntriesBox');}
hideDiv('HotKeyActionBox');
}
HKdispo_display--;
}
if (dead_auto_dispo_count > 0)
{
if ( (dead_auto_dispo_count == 3) && (dead_auto_dispo_finish==1) )
{
dead_auto_dispo_finish=0;
DispoSelect_submit('1',dead_max_dispo);
}
dead_auto_dispo_count--;
}
if (all_record == 'YES')
{
if (all_record_count < allcalls_delay)
{all_record_count++;}
else
{
conf_send_recording('MonitorConf',session_id ,'','','');
all_record = 'NO';
all_record_count=0;
}
}
if (active_display==1)
{
check_s = check_n.toString();
if ( (check_s.match(/00$/)) || (check_n<2) )
{
// check_for_conf_calls();
}
}
if (check_n<2)
{
}
else
{
// check_for_live_calls();
check_s = check_n.toString();
}
if ( (blind_monitoring_now > 0) && ( (blind_monitor_warning=='ALERT') || (blind_monitor_warning=='NOTICE') || (blind_monitor_warning=='AUDIO') || (blind_monitor_warning=='ALERT_NOTICE') || (blind_monitor_warning=='ALERT_AUDIO') || (blind_monitor_warning=='NOTICE_AUDIO') || (blind_monitor_warning=='ALL') ) )
{
if ( (blind_monitor_warning=='NOTICE') || (blind_monitor_warning=='ALERT_NOTICE') || (blind_monitor_warning=='NOTICE_AUDIO') || (blind_monitor_warning=='ALL') )
{
document.getElementById("blind_monitor_notice_span_contents").innerHTML = blind_monitor_message + "<br />";
showDiv('blind_monitor_notice_span');
}
if (blind_monitoring_now_trigger > 0)
{
if ( (blind_monitor_warning=='ALERT') || (blind_monitor_warning=='ALERT_NOTICE')|| (blind_monitor_warning=='ALERT_AUDIO') || (blind_monitor_warning=='ALL') )
{
document.getElementById("blind_monitor_alert_span_contents").innerHTML = blind_monitor_message;
showDiv('blind_monitor_alert_span');
}
if ( (blind_monitor_filename.length > 0) && ( (blind_monitor_warning=='AUDIO') || (blind_monitor_warning=='ALERT_AUDIO')|| (blind_monitor_warning=='NOTICE_AUDIO') || (blind_monitor_warning=='ALL') ) )
{
basic_originate_call(blind_monitor_filename,'NO','YES',session_id,'YES','','1','0','1');
}
blind_monitoring_now_trigger=0;
}
}
else
{
hideDiv('blind_monitor_notice_span');
document.getElementById("blind_monitor_notice_span_contents").innerHTML = '';
hideDiv('blind_monitor_alert_span');
}
if (wrapup_seconds > 0)
{
document.getElementById("WrapupTimer").innerHTML = (wrapup_seconds - wrapup_counter);
wrapup_counter++;
if ( (wrapup_counter > wrapup_seconds) && (document.getElementById("WrapupBox").style.visibility == 'visible') )
{
wrapup_waiting=0;
hideDiv('WrapupBox');
if (document.vicidial_form.DispoSelectStop.checked==true)
{
if (auto_dial_level != '0')
{
AutoDialWaiting = 0;
// alert('wrapup pause');
AutoDial_ReSume_PauSe("VDADpause");
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
}
VICIDiaL_pause_calling = 1;
if (dispo_check_all_pause != '1')
{
document.vicidial_form.DispoSelectStop.checked=false;
// alert("unchecking PAUSE");
}
}
else
{
if (auto_dial_level != '0')
{
AutoDialWaiting = 1;
// alert('wrapup ready');
AutoDial_ReSume_PauSe("VDADready","NEW_ID","WRAPUP");
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_ready;
}
}
}
}
}
if (consult_custom_wait > 0)
{
if (consult_custom_wait == '1')
{vcFormIFrame.document.form_custom_fields.submit();}
if (consult_custom_wait >= consult_custom_delay)
{SendManualDial('YES');}
else
{consult_custom_wait++;}
}
}
setTimeout("all_refresh()", refresh_interval);
}
function all_refresh()
{
epoch_sec++;
check_n++;
even++;
if (even > 1)
{even=0;}
var year= t.getYear()
var month= t.getMonth()
month++;
var daym= t.getDate()
var hours = t.getHours();
var min = t.getMinutes();
var sec = t.getSeconds();
var regMSdate = new RegExp("MS_","g");
var regUSdate = new RegExp("US_","g");
var regEUdate = new RegExp("EU_","g");
var regALdate = new RegExp("AL_","g");
var regAMPMdate = new RegExp("AMPM","g");
if (year < 1000) {year+=1900}
if (month< 10) {month= "0" + month}
if (daym< 10) {daym= "0" + daym}
if (hours < 10) {hours = "0" + hours;}
if (min < 10) {min = "0" + min;}
if (sec < 10) {sec = "0" + sec;}
var Tyear = (year-2000);
filedate = year + "" + month + "" + daym + "-" + hours + "" + min + "" + sec;
tinydate = Tyear + "" + month + "" + daym + "" + hours + "" + min + "" + sec;
SQLdate = year + "-" + month + "-" + daym + " " + hours + ":" + min + ":" + sec;
var status_date = '';
var status_time = hours + ":" + min + ":" + sec;
if (vdc_header_date_format.match(regMSdate))
{
status_date = year + "-" + month + "-" + daym;
}
if (vdc_header_date_format.match(regUSdate))
{
status_date = month + "/" + daym + "/" + year;
}
if (vdc_header_date_format.match(regEUdate))
{
status_date = daym + "/" + month + "/" + year;
}
if (vdc_header_date_format.match(regALdate))
{
var statusmon='';
if (month == 1) {statusmon = "1月";}
if (month == 2) {statusmon = "2月";}
if (month == 3) {statusmon = "3月";}
if (month == 4) {statusmon = "4月";}
if (month == 5) {statusmon = "5月";}
if (month == 6) {statusmon = "6月";}
if (month == 7) {statusmon = "7月";}
if (month == 8) {statusmon = "8月";}
if (month == 9) {statusmon = "9月";}
if (month == 10) {statusmon = "10月";}
if (month == 11) {statusmon = "11月";}
if (month == 12) {statusmon = "12月";}
status_date = statusmon + " " + daym;
}
if (vdc_header_date_format.match(regAMPMdate))
{
var AMPM = 'AM';
if (hours == 12) {AMPM = 'PM';}
if (hours == 0) {AMPM = 'AM'; hours = '12';}
if (hours > 12) {hours = (hours - 12); AMPM = 'PM';}
status_time = hours + ":" + min + ":" + sec + " " + AMPM;
}
document.getElementById("status").innerHTML = status_date + " " + status_time + display_message;
if (VD_live_customer_call==1)
{
var customer_gmt = parseFloat(document.vicidial_form.gmt_offset_now.value);
var AMPM = 'AM';
var customer_gmt_diff = (customer_gmt - local_gmt);
var UnixTimec = (UnixTime + (3600 * customer_gmt_diff));
var UnixTimeMSc = (UnixTimec * 1000);
c.setTime(UnixTimeMSc);
var Cyear= c.getYear()
var Cmon= c.getMonth()
Cmon++;
var Cdaym= c.getDate()
var Chours = c.getHours();
var Cmin = c.getMinutes();
var Csec = c.getSeconds();
if (Cyear < 1000) {Cyear+=1900}
if (Cmon < 10) {Cmon= "0" + Cmon}
if (Cdaym < 10) {Cdaym= "0" + Cdaym}
if (Chours < 10) {Chours = "0" + Chours;}
if ( (Cmin < 10) && (Cmin.length < 2) ) {Cmin = "0" + Cmin;}
if ( (Csec < 10) && (Csec.length < 2) ) {Csec = "0" + Csec;}
if (Cmin < 10) {Cmin = "0" + Cmin;}
if (Csec < 10) {Csec = "0" + Csec;}
var customer_date = '';
var customer_time = Chours + ":" + Cmin + ":" + Csec;
if (vdc_customer_date_format.match(regMSdate))
{
customer_date = Cyear + "-" + Cmon + "-" + Cdaym;
}
if (vdc_customer_date_format.match(regUSdate))
{
customer_date = Cmon + "/" + Cdaym + "/" + Cyear;
}
if (vdc_customer_date_format.match(regEUdate))
{
customer_date = Cdaym + "/" + Cmon + "/" + Cyear;
}
if (vdc_customer_date_format.match(regALdate))
{
var customermon='';
if (Cmon == 1) {customermon = "1月";}
if (Cmon == 2) {customermon = "2月";}
if (Cmon == 3) {customermon = "3月";}
if (Cmon == 4) {customermon = "4月";}
if (Cmon == 5) {customermon = "5月";}
if (Cmon == 6) {customermon = "6月";}
if (Cmon == 7) {customermon = "7月";}
if (Cmon == 8) {customermon = "8月";}
if (Cmon == 9) {customermon = "9月";}
if (Cmon == 10) {customermon = "10月";}
if (Cmon == 11) {customermon = "11月";}
if (Cmon == 12) {customermon = "12月";}
customer_date = customermon + " " + Cdaym + " ";
}
if (vdc_customer_date_format.match(regAMPMdate))
{
var AMPM = 'AM';
if (Chours == 12) {AMPM = 'PM';}
if (Chours == 0) {AMPM = 'AM'; Chours = '12';}
if (Chours > 12) {Chours = (Chours - 12); AMPM = 'PM';}
customer_time = Chours + ":" + Cmin + ":" + Csec + " " + AMPM;
}
var customer_local_time = customer_date + " " + customer_time;
document.getElementById("custdatetime").innerHTML = customer_local_time;
}
if ( (VDRP_stage=='PAUSED') && (VD_live_customer_call < 1) )
{
VDRP_stage_seconds++;
// document.getElementById("debugbottomspan").innerHTML = "PAUSED SECONDS " + VDRP_stage_seconds;
if ( (pause_max > 0) && (VDRP_stage_seconds > pause_max) )
{
LogouT('TIMEOUT');
}
}
start_all_refresh();
if (check_n==2)
{
hideDiv('LoadingBox');
if (invalid_opener > 0)
{
refresh_interval = 7300000;
logout_stop_timeouts = 1;
showDiv('無効OpenerSpan');
}
}
}
function pause() // Pauses the refreshing of the lists
{active_display=2; display_message=" - アクティブディスプレイを一時停止する。 - ";}
function start() // resumes the refreshing of the lists
{active_display=1; display_message='';}
function faster() // lowers by 1000 milliseconds the time until the next refresh
{
if (refresh_interval>1001)
{refresh_interval=(refresh_interval - 1000);}
}
function slower() // raises by 1000 milliseconds the time until the next refresh
{
refresh_interval=(refresh_interval + 1000);
}
// activeext-specific functions
function activeext_force_refresh() // forces immediate refresh of list content
{getactiveext();}
function activeext_order_asc() // changes order of activeext list to ascending
{
activeext_order="asc"; getactiveext();
desc_order_HTML ='<a href="#" onclick="activeext_order_desc();return false;">オーダー</a>';
document.getElementById("activeext_order").innerHTML = desc_order_HTML;
}
function activeext_order_desc() // changes order of activeext list to descending
{
activeext_order="desc"; getactiveext();
asc_order_HTML ='<a href="#" onclick="activeext_order_asc();return false;">オーダー</a>';
document.getElementById("activeext_order").innerHTML = asc_order_HTML;
}
// busytrunk-specific functions
function busytrunk_force_refresh() // forces immediate refresh of list content
{getbusytrunk();}
function busytrunk_order_asc() // changes order of busytrunk list to ascending
{
busytrunk_order="asc"; getbusytrunk();
desc_order_HTML ='<a href="#" onclick="busytrunk_order_desc();return false;">オーダー</a>';
document.getElementById("busytrunk_order").innerHTML = desc_order_HTML;
}
function busytrunk_order_desc() // changes order of busytrunk list to descending
{
busytrunk_order="desc"; getbusytrunk();
asc_order_HTML ='<a href="#" onclick="busytrunk_order_asc();return false;">オーダー</a>';
document.getElementById("busytrunk_order").innerHTML = asc_order_HTML;
}
function busytrunkhangup_force_refresh() // forces immediate refresh of list content
{busytrunkhangup();}
// busyext-specific functions
function busyext_force_refresh() // forces immediate refresh of list content
{getbusyext();}
function busyext_order_asc() // changes order of busyext list to ascending
{
busyext_order="asc"; getbusyext();
desc_order_HTML ='<a href="#" onclick="busyext_order_desc();return false;">オーダー</a>';
document.getElementById("busyext_order").innerHTML = desc_order_HTML;
}
function busyext_order_desc() // changes order of busyext list to descending
{
busyext_order="desc"; getbusyext();
asc_order_HTML ='<a href="#" onclick="busyext_order_asc();return false;">オーダー</a>';
document.getElementById("busyext_order").innerHTML = asc_order_HTML;
}
function busylocalhangup_force_refresh() // forces immediate refresh of list content
{busylocalhangup();}
// functions to hide and show different DIVs
function showDiv(divvar)
{
if (document.getElementById(divvar))
{
divref = document.getElementById(divvar).style;
divref.visibility = 'visible';
}
}
function hideDiv(divvar)
{
if (document.getElementById(divvar))
{
divref = document.getElementById(divvar).style;
divref.visibility = 'hidden';
}
}
function clearDiv(divvar)
{
if (document.getElementById(divvar))
{
document.getElementById(divvar).innerHTML = '';
if (divvar == 'DiaLLeaDPrevieW')
{
var buildDivHTML = "<font class=\"preview_text\"> <input type=\"checkbox\" name=\"LeadPreview\" size=\"1\" value=\"0\" /> 見込み客プレビュー<br /></font>";
document.getElementById("DiaLLeaDPrevieWHide").innerHTML = buildDivHTML;
}
if (divvar == 'DiaLDiaLAltPhonE')
{
var buildDivHTML = "<font class=\"preview_text\"> <input type=\"checkbox\" name=\"DiaLAltPhonE\" size=\"1\" value=\"0\" /> 代替電話ダイヤル<br /></font>";
document.getElementById("DiaLDiaLAltPhonEHide").innerHTML = buildDivHTML;
}
if ( (DefaulTAlTDiaL == '1') || (alt_number_dialing == 'SELECTED') || (alt_number_dialing == 'SELECTED_TIMER_ALT') || (alt_number_dialing == 'SELECTED_TIMER_ADDR3') )
{document.vicidial_form.DiaLAltPhonE.checked=true;}
}
}
function buildDiv(divvar)
{
if (document.getElementById(divvar))
{
var buildDivHTML = "";
if (divvar == 'DiaLLeaDPrevieW')
{
document.getElementById("DiaLLeaDPrevieWHide").innerHTML = '';
var buildDivHTML = "<font class=\"preview_text\"> <input type=\"checkbox\" name=\"LeadPreview\" size=\"1\" value=\"0\" /> 見込み客プレビュー<br /></font>";
document.getElementById(divvar).innerHTML = buildDivHTML;
if (reselect_preview_dial==1)
{document.vicidial_form.LeadPreview.checked=true}
}
if (divvar == 'DiaLDiaLAltPhonE')
{
document.getElementById("DiaLDiaLAltPhonEHide").innerHTML = '';
var buildDivHTML = "<font class=\"preview_text\"> <input type=\"checkbox\" name=\"DiaLAltPhonE\" size=\"1\" value=\"0\" /> 代替電話ダイヤル<br /></font>";
document.getElementById(divvar).innerHTML = buildDivHTML;
if (reselect_alt_dial==1)
{document.vicidial_form.DiaLAltPhonE.checked=true}
if ( (DefaulTAlTDiaL == '1') || (alt_number_dialing == 'SELECTED') || (alt_number_dialing == 'SELECTED_TIMER_ALT') || (alt_number_dialing == 'SELECTED_TIMER_ADDR3') )
{document.vicidial_form.DiaLAltPhonE.checked=true;}
}
}
}
function conf_channels_detail(divvar)
{
if (divvar == 'SHOW')
{
conf_channels_xtra_display = 1;
document.getElementById("busycallsdisplay").innerHTML = "<a href=\"#\" onclick=\"conf_channels_detail('HIDE');\">会議コールチャンネル情報を隠す</a>";
LMAe[0]=''; LMAe[1]=''; LMAe[2]=''; LMAe[3]=''; LMAe[4]=''; LMAe[5]='';
LMAcount=0;
}
else
{
conf_channels_xtra_display = 0;
document.getElementById("busycallsdisplay").innerHTML = "<a href=\"#\" onclick=\"conf_channels_detail('SHOW');\">会議コールチャンネル情報を表示する</a><br /><br />&nbsp;";
document.getElementById("outboundcallsspan").innerHTML = '';
LMAe[0]=''; LMAe[1]=''; LMAe[2]=''; LMAe[3]=''; LMAe[4]=''; LMAe[5]='';
LMAcount=0;
}
}
function HotKeys(HKstate)
{
if ( (HKstate == 'ON') && (HKbutton_allowed == 1) )
{
showDiv('HotKeyEntriesBox');
hot_keys_active = 1;
document.getElementById("hotkeysdisplay").innerHTML = "<a href=\"#\" onMouseOut=\"HotKeys('OFF')\"><img src=\"../agc/images/vdc_XB_hotkeysactive_jp.gif\" border=\"0\" alt=\"有効なホットキー\" /></a>";
}
else
{
hideDiv('HotKeyEntriesBox');
hot_keys_active = 0;
document.getElementById("hotkeysdisplay").innerHTML = "<a href=\"#\" onMouseOver=\"HotKeys('ON')\"><img src=\"../agc/images/vdc_XB_hotkeysactive_OFF_jp.gif\" border=\"0\" alt=\"無効なホットキー\" /></a>";
}
}
function ViewComments(VCommstate)
{
if ( (VCommstate == 'ON') )
{
showDiv('ViewCommentsBox');
//view_comments_active = 1;
document.getElementById("viewcommentsdisplay").innerHTML = "<input type=\"button\" id='ViewCommentButton' onClick=\"ViewComments('OFF')\" value='HIDE' />";
}
else
{
hideDiv('ViewCommentsBox');
//view_comments_active = 0;
document.getElementById("viewcommentsdisplay").innerHTML = "<input type=\"button\" id='ViewCommentButton' value='0' onClick=\"ViewComments('ON')\">";
document.vicidial_form.ViewCommentButton.value = document.vicidial_form.audit_comments_button.value;
}
}
function ShoWTransferMain(showxfervar,showoffvar)
{
if (VU_vicidial_transfers == '1')
{
XferAgentSelectLink();
if (showxfervar == 'ON')
{
var xfer_height = <?php echo $HTheight ?>;
if (alt_phone_dialing>0) {xfer_height = (xfer_height + 20);}
if ( (auto_dial_level == 0) && (manual_dial_preview == 1) ) {xfer_height = (xfer_height + 20);}
var X_xfer_height = xfer_height.toString();
var temp_xfer_height = X_xfer_height + 'px';
document.getElementById("TransferMain").style.top = temp_xfer_height;
HKbutton_allowed = 0;
showDiv('TransferMain');
document.getElementById("XferControl").innerHTML = "<a href=\"#\" onclick=\"ShoWTransferMain('OFF','YES');\"><img src=\"../agc/images/vdc_LB_transferconf_jp.gif\" border=\"0\" alt=\"トランスファー-会議\" /></a>";
if ( (quick_transfer_button_enabled > 0) && (quick_transfer_button_locked < 1) )
{document.getElementById("QuickXfer").innerHTML = "<img src=\"../agc/images/vdc_LB_quickxfer_OFF_jp.gif\" border=\"0\" alt=\"クイック転送\" />";}
if (custom_3way_button_transfer_enabled > 0)
{document.getElementById("CustomXfer").innerHTML = "<img src=\"../agc/images/vdc_LB_customxfer_OFF_jp.gif\" border=\"0\" alt=\"カスタム転送\" />";}
}
else
{
HKbutton_allowed = 1;
hideDiv('TransferMain');
hideDiv('agentdirectlink');
if (showoffvar == 'YES')
{
document.getElementById("XferControl").innerHTML = "<a href=\"#\" onclick=\"ShoWTransferMain('ON');\"><img src=\"../agc/images/vdc_LB_transferconf_jp.gif\" border=\"0\" alt=\"トランスファー-会議\" /></a>";
if ( (quick_transfer_button == 'IN_GROUP') || (quick_transfer_button == 'LOCKED_IN_GROUP') )
{
document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "','','','" + quick_transfer_button_locked + "');return false;\"><img src=\"../agc/images/vdc_LB_quickxfer_jp.gif\" border=\"0\" alt=\"クイック転送\" /></a>";
}
if ( (quick_transfer_button == 'PRESET_1') || (quick_transfer_button == 'PRESET_2') || (quick_transfer_button == 'PRESET_3') || (quick_transfer_button == 'PRESET_4') || (quick_transfer_button == 'PRESET_5') || (quick_transfer_button == 'LOCKED_PRESET_1') || (quick_transfer_button == 'LOCKED_PRESET_2') || (quick_transfer_button == 'LOCKED_PRESET_3') || (quick_transfer_button == 'LOCKED_PRESET_4') || (quick_transfer_button == 'LOCKED_PRESET_5') )
{
document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "','','','" + quick_transfer_button_locked + "');return false;\"><img src=\"../agc/images/vdc_LB_quickxfer_jp.gif\" border=\"0\" alt=\"クイック転送\" /></a>";
}
if (custom_3way_button_transfer_enabled > 0)
{
document.getElementById("CustomXfer").innerHTML = "<a href=\"#\" onclick=\"custom_button_transfer();return false;\"><img src=\"../agc/images/vdc_LB_customxfer_jp.gif\" border=\"0\" alt=\"カスタム転送\" /></a>";
}
}
}
if (three_way_call_cid == 'AGENT_CHOOSE')
{
if ( (active_group_alias.length < 1) && (LIVE_default_group_alias.length > 1) && (LIVE_caller_id_number.length > 3) )
{
active_group_alias = LIVE_default_group_alias;
cid_choice = LIVE_caller_id_number;
}
document.getElementById("XfeRDiaLGrouPSelecteD").innerHTML = "<font size=\"1\" face=\"Arial,Helvetica\">グループエイリアス: " + active_group_alias + "</font>";
document.getElementById("XfeRCID").innerHTML = "<a href=\"#\" onclick=\"GroupAliasSelectContent_create('1');\"><font size=\"1\" face=\"Arial,Helvetica\">グループエイリアスを選ぶためにここをクリックしてください。</font></a>";
}
else
{
document.getElementById("XfeRCID").innerHTML = "";
document.getElementById("XfeRDiaLGrouPSelecteD").innerHTML = "";
}
}
else
{
if (showxfervar != 'OFF')
{
alert_box('電話を転送するための許可がありません。');
}
}
}
function MainPanelToFront(resumevar)
{
document.getElementById("MainTable").style.backgroundColor="<?php echo $MAIN_COLOR ?>";
document.getElementById("MaiNfooter").style.backgroundColor="<?php echo $MAIN_COLOR ?>";
var CBMPheight = '<?php echo $CBheight ?>px';
document.getElementById("CallbacksButtons").style.top = CBMPheight;
document.getElementById("CallbacksButtons").style.left = '300px';
hideDiv('ScriptPanel');
hideDiv('ScriptRefresH');
hideDiv('FormPanel');
hideDiv('FormRefresH');
hideDiv('EmailPanel');
hideDiv('EmailRefresH');
showDiv('MainPanel');
ShoWGenDerPulldown();
if (resumevar != 'NO')
{
if (alt_phone_dialing == 1)
{
buildDiv('DiaLDiaLAltPhonE');
if ( (alt_number_dialing == 'SELECTED') || (alt_number_dialing == 'SELECTED_TIMER_ALT') || (alt_number_dialing == 'SELECTED_TIMER_ADDR3') )
{
document.vicidial_form.DiaLAltPhonE.checked=true;
}
}
else
{clearDiv('DiaLDiaLAltPhonE');}
if (pause_after_next_call != 'ENABLED')
{clearDiv('NexTCalLPausE');}
if (auto_dial_level == 0)
{
if (auto_dial_alt_dial==1)
{
auto_dial_alt_dial=0;
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
}
else
{
document.getElementById("DiaLControl").innerHTML = DiaLControl_manual_HTML;
if (manual_dial_preview == 1)
{buildDiv('DiaLLeaDPrevieW');}
}
}
else
{
if (dial_method == "INBOUND_MAN")
{
document.getElementById("DiaLControl").innerHTML = "<img src=\"../agc/images/vdc_LB_pause_OFF_jp.gif\" border=\"0\" alt=\" 一時停止\" /><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><img src=\"../agc/images/vdc_LB_resume_jp.gif\" border=\"0\" alt=\"再開\" /></a><br /><a href=\"#\" onclick=\"ManualDialNext('','','','','','0');\"><img src=\"../agc/images/vdc_LB_dialnextnumber_jp.gif\" border=\"0\" alt=\"次の番号をダイアルする\" /></a>";
if (manual_dial_preview == 1)
{buildDiv('DiaLLeaDPrevieW');}
}
else
{
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
clearDiv('DiaLLeaDPrevieW');
}
}
}
panel_bgcolor='<?php echo $MAIN_COLOR ?>';
document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
}
function ScriptPanelToFront()
{
var CBSPheight = '<?php echo $QLheight ?>px';
document.getElementById("CallbacksButtons").style.top = CBSPheight;
document.getElementById("CallbacksButtons").style.left = '360px';
showDiv('ScriptPanel');
showDiv('ScriptRefresH');
hideDiv('FormPanel');
hideDiv('FormRefresH');
hideDiv('EmailPanel');
hideDiv('EmailRefresH');
document.getElementById("MainTable").style.backgroundColor="<?php echo $SCRIPT_COLOR ?>";
document.getElementById("MaiNfooter").style.backgroundColor="<?php echo $SCRIPT_COLOR ?>";
panel_bgcolor='<?php echo $SCRIPT_COLOR ?>';
// document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
HidEGenDerPulldown();
}
function FormPanelToFront()
{
var CBFPheight = '<?php echo $QLheight ?>px';
document.getElementById("CallbacksButtons").style.top = CBFPheight;
document.getElementById("CallbacksButtons").style.left = '360px';
showDiv('FormPanel');
showDiv('FormRefresH');
hideDiv('EmailPanel');
hideDiv('EmailRefresH');
document.getElementById("MainTable").style.backgroundColor="<?php echo $FORM_COLOR ?>";
document.getElementById("MaiNfooter").style.backgroundColor="<?php echo $FORM_COLOR ?>";
panel_bgcolor='<?php echo $FORM_COLOR ?>';
// document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
HidEGenDerPulldown();
}
function EmailPanelToFront()
{
var CBFPheight = '<?php echo $QLheight ?>px';
document.getElementById("CallbacksButtons").style.top = CBFPheight;
document.getElementById("CallbacksButtons").style.left = '360px';
showDiv('EmailPanel');
showDiv('EmailRefresH');
document.getElementById("MainTable").style.backgroundColor="<?php echo $FORM_COLOR ?>";
document.getElementById("MaiNfooter").style.backgroundColor="<?php echo $FORM_COLOR ?>";
panel_bgcolor='<?php echo $FORM_COLOR ?>';
// document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
HidEGenDerPulldown();
}
function HidEGenDerPulldown()
{
if (hide_gender < 1)
{
var gIndex = 0;
var genderIndex = document.getElementById("gender_list").selectedIndex;
var genderValue = document.getElementById('gender_list').options[genderIndex].value;
if (genderValue == 'M') {var gIndex = 1;}
if (genderValue == 'F') {var gIndex = 2;}
document.getElementById("GENDERhideFORieALT").innerHTML = '<select size="1" name="gender_list" class="cust_form" id="gender_list"><option value="U">U - 不明確</option><option value="M">M - Male</option><option value="F">F - Female</option></select>';
document.getElementById("GENDERhideFORie").innerHTML = '';
document.getElementById("gender_list").selectedIndex = gIndex;
}
}
function ShoWGenDerPulldown()
{
if (hide_gender < 1)
{
var gIndex = 0;
var genderIndex = document.getElementById("gender_list").selectedIndex;
var genderValue = document.getElementById('gender_list').options[genderIndex].value;
if (genderValue == 'M') {var gIndex = 1;}
if (genderValue == 'F') {var gIndex = 2;}
document.getElementById("GENDERhideFORie").innerHTML = '<select size="1" name="gender_list" class="cust_form" id="gender_list"><option value="U">U - 不明確</option><option value="M">M - Male</option><option value="F">F - Female</option></select>';
document.getElementById("GENDERhideFORieALT").innerHTML = '';
document.getElementById("gender_list").selectedIndex = gIndex;
}
}
</script>
<style type="text/css">
<!--
div.scroll_calllog {height: <?php echo $CQheight ?>px; width: <?php echo $MNwidth ?>px; overflow: scroll;}
div.scroll_callback {height: 300px; width: <?php echo $MNwidth ?>px; overflow: scroll;}
div.scroll_callback_auto {height: 300px; width: <?php echo $MNwidth ?>px; overflow: auto;}
div.scroll_script {height: <?php echo $SSheight ?>px; width: <?php echo $SDwidth ?>px; background: #FFF5EC; overflow: auto; font-size: 12px; font-family: sans-serif;}
div.noscroll_script {height: <?php echo $SSheight ?>px; width: <?php echo $SDwidth ?>px; background: #FFF5EC; overflow: hidden; font-size: 12px; font-family: sans-serif;}
-->
</style>
<?php
echo "</head>\n";
$zi=2;
?>
<body onload="begin_all_refresh();" onunload="BrowserCloseLogout();">
<form name=vicidial_form id=vicidial_form onsubmit="return false;">
<span style="position:absolute;left:0px;top:0px;z-index:300;" id="LoadingBox">
<table border="0" bgcolor="white" width="<?php echo $JS_browser_width ?>px" height="<?php echo $JS_browser_height ?>px"><tr><td align="left" valign="top">
<br />
<br />
<br />
<br />
<br />
<br />
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <img src="../agc/images/loading.gif" height="90px" width="545px" alt="Loading" />
<br />
<br />
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="Header">
<table border="0" cellpadding="0" cellspacing="0" bgcolor="white" width="<?php echo $MNwidth ?>px" marginwidth="0" marginheight="0" leftmargin="0" topmargin="0" valign="top" align="left">
<tr valign="top" align="left"><td colspan="3" valign="top" align="left">
<input type="hidden" name="extension" id="extension" />
<input type="hidden" name="custom_field_values" id="custom_field_values" value="" />
<input type="hidden" name="FORM_LOADED" id="FORM_LOADED" value="0" />
<font class="queue_text">
<a href="#" onclick="start_all_refresh();"><font class="queue_text">ユーザとしてログインしました</font></a>
<?php
echo ": $VD_login オン電話: $SIP_user";
if ($on_hook_agent == 'Y')
{echo "(<a href=\"#\" onclick=\"NoneInSessionCalL();return false;\">ring</a>)";}
echo "&nbsp; キャンペーンへ: $VD_campaign&nbsp; \n";
?>
&nbsp; &nbsp; <span id="agentchannelSPAN"></span></font>
</td><td colspan="3" valign="top" align="right"><font class="body_text">
<?php if ($territoryCT > 0) {echo "<a href=\"#\" onclick=\"OpeNTerritorYSelectioN();return false;\">TERRITORIES</a> &nbsp; &nbsp; \n";} ?>
<?php if ($INgrpCT > 0) {echo "<a href=\"#\" onclick=\"OpeNGrouPSelectioN();return false;\">グループ</a> &nbsp; &nbsp; \n";} ?>
<?php echo "<a href=\"#\" onclick=\"NormalLogout();return false;\">ログアウト</a>\n"; ?>
</font></td></tr>
</table>
</span>
<span style="position:absolute;left:0px;top:13px;z-index:<?php $zi++; echo $zi ?>;" id="Tabs">
<table border="0" bgcolor="#FFFFFF" width="<?php echo $MNwidth ?>px" height="30px">
<tr valign="top" align="left">
<td align="left" width="115px"><a href="#" onclick="MainPanelToFront('NO');"><img src="../agc/images/vdc_tab_vicidial.gif" alt="MAIN" width="115px" height="30px" border="0" /></a></td>
<td align="left" width="90px"><a href="#" onclick="ScriptPanelToFront();"><img src="../agc/images/vdc_tab_script_jp.gif" alt="SCRIPT" width="90px" height="30px" border="0" /></a></td>
<?php if ($custom_fields_enabled > 0)
{echo "<td align=\"left\" width=\"67px\"><a href=\"#\" onclick=\"FormPanelToFront();\"><img src=\"../agc/images/vdc_tab_form_jp.gif\" alt=\"FORM\" width=\"67px\" height=\"30px\" border=\"0\" /></a></td>\n";}
?>
<?php if ($email_enabled > 0)
{echo "<td align=\"left\" width=\"67px\"><a href=\"#\" onclick=\"EmailPanelToFront();\"><img src=\"../agc/images/vdc_tab_email.gif\" alt=\"EMAIL\" width=\"67px\" height=\"30px\" border=\"0\" /></a></td>\n";}
?>
<td width="<?php echo $HSwidth ?>px" valign="middle" align="center"><font class="body_text">&nbsp; <span id="status">LIVE</span>&nbsp; &nbsp; セッションID: <span id="sessionIDspan"></span>&nbsp; &nbsp;<span id="AgentStatusCalls"></span></font></td>
<td width="109px"><img src="../agc/images/agc_live_call_OFF_jp.gif" name="livecall" alt="ライブの電話" width="109px" height="30px" border="0" /></td>
</tr>
</table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="WelcomeBoxA">
<table border="0" bgcolor="#FFFFFF" width="<?php echo $CAwidth ?>px" height="<?php echo $HKwidth ?>px"><tr><td align="center"><br /><span id="WelcomeBoxAt">Agent Screen</span></td></tr></table>
</span>
<!-- BEGIN ********* Here is the main VICIDIAL display panel -->
<span style="position:absolute;left:0px;top:46px;z-index:<?php $zi++; echo $zi ?>;" id="MainPanel">
<table border="0" bgcolor="<?php echo $MAIN_COLOR ?>" width="<?php echo $MNwidth ?>px" id="MainTable">
<tr><td colspan="3">
<?php
if ($webphone_location == 'bar')
{
echo "<img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";
}
$alt_phone_selected='';
if ( ($alt_number_dialing=='SELECTED') or ($alt_number_dialing=='SELECTED_TIMER_ALT') or ($alt_number_dialing=='SELECTED_TIMER_ADDR3') )
{$alt_phone_selected='CHECKED';}
?>
<span id="post_phone_time_diff_span"><b><font color="red"><span id="post_phone_time_diff_span_contents"></span></font></b></span>
<font class="body_text"> ステータス: <span id="MainStatuSSpan"></span><span id=timer_alt_display></span></font></td></tr>
<tr><td colspan="3"><span id="busycallsdebug"></span></td></tr>
<tr><td width="150px" align="left" valign="top">
<font class="body_text"><center>
<span style="background-color: #CCFFCC" id="DiaLControl"><a href="#" onclick="ManualDialNext('','','','','','0');"><img src="../agc/images/vdc_LB_dialnextnumber_OFF_jp.gif" border="0" alt="次の番号をダイアルする" /></a></span><br />
<span id="ManualQueueNotice"></span>
<span id="ManualQueueChoice"></span>
<span id="DiaLLeaDPrevieW"><font class="preview_text"> <input type="checkbox" name="LeadPreview" size="1" value="0" /> 見込み客プレビュー<br /></font></span>
<span id="DiaLDiaLAltPhonE"><font class="preview_text"> <input type="checkbox" name="DiaLAltPhonE" size="1" value="0" <?php echo $alt_phone_selected ?>/> 代替電話ダイヤル<br /></font></span>
<span id="NexTCalLPausE"> <a href="#" onclick="next_call_pause_click();return false;">次にコールを一時停止</a> <br /></span>
<!--
<?php
if ( ($manual_dial_preview) and ($auto_dial_level==0) )
{echo "<font class=\"preview_text\"> <input type=\"checkbox\" name=\"LeadPreview\" size=\"1\" value=\"0\" /> 見込み客プレビュー<br /></font>";}
if ( ($alt_phone_dialing) and ($auto_dial_level==0) )
{echo "<font class=\"preview_text\"> <input type=\"checkbox\" name=\"DiaLAltPhonE\" size=\"1\" value=\"0\" /> 代替電話ダイヤル<br /></font>";}
?> -->
ファイルを記録する:<br />
</center>
<font class="body_tiny"><span id="RecorDingFilename"></span></font><br />
IDを記録する: <font class="body_small"><span id="RecorDID"></span></font><br />
<center>
<!-- <a href=\"#\" onclick=\"conf_send_recording('MonitorConf','" + head_conf + "','','','');return false;\">Record</a> -->
<span style="background-color: <?php echo $MAIN_COLOR ?>" id="RecorDControl"><a href="#" onclick="conf_send_recording('MonitorConf',session_id,'','','');return false;"><img src="../agc/images/vdc_LB_startrecording_jp.gif" border="0" alt="記録を開始する" /></a></span><br />
<span id="SpacerSpanA"><img src="../agc/images/blank.gif" width="145px" height="16px" border="0" /></span><br />
<span style="background-color: #FFFFFF" id="WebFormSpan"><img src="../agc/images/vdc_LB_webform_OFF_jp.gif" border="0" alt="ウェブフォーム" /></span><br />
<?php
if ($enable_second_webform > 0)
{echo "<span style=\"background-color: #FFFFFF\" id=\"WebFormSpanTwo\"><img src=\"../agc/images/vdc_LB_webform_two_OFF_jp.gif\" border=\"0\" alt=\"ウェブフォーム 2\" /></span><br />\n";}
?>
<font class="body_small_bold"><span id="ParkCounterSpan"> &nbsp; </span></font><br />
<span style="background-color: <?php echo $MAIN_COLOR ?>" id="ParkControl"><img src="../agc/images/vdc_LB_parkcall_OFF_jp.gif" border="0" alt="電話保留する" /></span><br />
<?php
if ( ($ivr_park_call=='ENABLED') or ($ivr_park_call=='ENABLED_PARK_ONLY') )
{echo "<span style=\"background-color: $MAIN_COLOR\" id=\"ivrParkControl\"><img src=\"../agc/images/vdc_LB_ivrparkcall_OFF_jp.gif\" border=\"0\" alt=\"IVR 電話保留する\" /></span><br />\n";}
else
{echo "<span style=\"background-color: $MAIN_COLOR\" id=\"ivrParkControl\"></span>\n";}
?>
<span style="background-color: <?php echo $MAIN_COLOR ?>" id="XferControl"><img src="../agc/images/vdc_LB_transferconf_OFF_jp.gif" border="0" alt="トランスファー-会議" /></span><br />
<?php
if ($quick_transfer_button_enabled > 0)
{echo "<span style=\"background-color: $MAIN_COLOR\" id=\"QuickXfer\"><img src=\"../agc/images/vdc_LB_quickxfer_OFF_jp.gif\" border=\"0\" alt=\"Quick Transfer\" /></span><br />\n";}
if ($custom_3way_button_transfer_enabled > 0)
{echo "<span style=\"background-color: $MAIN_COLOR\" id=\"CustomXfer\"><img src=\"../agc/images/vdc_LB_customxfer_OFF_jp.gif\" border=\"0\" alt=\"カスタム転送\" /></span><br />\n";}
?>
<span id="ReQueueCall"></span>
<?php
if ($call_requeue_button > 0)
{echo "<br />\n";}
?>
<span id="SpacerSpanC"><img src="../agc/images/blank.gif" width="145px" height="16px" border="0" /></span><br />
<span style="background-color: #FFCCFF" id="HangupControl"><img src="../agc/images/vdc_LB_hangupcustomer_OFF_jp.gif" border="0" alt="顧客を停止させる" /></span><br />
<span id="SpacerSpanD"><img src="../agc/images/blank.gif" width="145px" height="16px" border="0" /></span><br />
<div class="text_input" id="SendDTMFdiv"><span style="background-color: <?php echo $MAIN_COLOR ?>" id="SendDTMF"><a href="#" onclick="SendConfDTMF(session_id);return false;"><img src="../agc/images/vdc_LB_senddtmf_jp.gif" border="0" alt="DTMFを送信" align="bottom" /></a> <input type="text" size="5" name="conf_dtmf" class="cust_form" value="" maxlength="50" /></div></span><br />
</center>
</font>
</td>
<td width="<?php echo $SDwidth ?>px" align="left" valign="top">
<input type="hidden" name="lead_id" id="lead_id" value="" />
<input type="hidden" name="list_id" id="list_id" value="" />
<input type="hidden" name="entry_list_id" id="entry_list_id" value="" />
<input type="hidden" name="called_count" id="called_count" value="" />
<input type="hidden" name="rank" id="rank" value="" />
<input type="hidden" name="owner" id="owner" value="" />
<input type="hidden" name="gmt_offset_now" id="gmt_offset_now" value="" />
<input type="hidden" name="gender" id="gender" value="" />
<input type="hidden" name="date_of_birth" id="date_of_birth" value="" />
<input type="hidden" name="country_code" id="country_code" value="" />
<input type="hidden" name="uniqueid" id="uniqueid" value="" />
<input type="hidden" name="callserverip" id="callserverip" value="" />
<input type="hidden" name="SecondS" id="SecondS" value="" />
<span class="text_input" id="MainPanelCustInfo">
<table><tr>
<td align="right"></td>
<td align="left"><font class="body_text">&nbsp; 顧客の時間: <span name="custdatetime" id="custdatetime" class="log_title"> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </span> &nbsp; &nbsp; チャンネル: <span name="callchannel" id="callchannel" class="cust_form"> </span></font></td>
</tr><tr>
<td colspan="2" align="center"> 顧客情報: <span id="CusTInfOSpaN"></span> &nbsp; &nbsp; &nbsp; &nbsp;
<?php
if ( ($agent_lead_search == 'ENABLED') or ($agent_lead_search == 'LIVE_CALL_INBOUND') or ($agent_lead_search == 'LIVE_CALL_INBOUND_AND_MANUAL') )
{echo "<font class=\"body_text\"><a href=\"#\" onclick=\"OpeNSearcHForMDisplaYBox();return false;\">見込み客検索</a></font>";}
?>
</td>
</tr><tr>
<td align="left" colspan="2">
<table width="550px"><tr>
<td align="right"><font class="body_text">
<?php
if ($label_title == '---HIDE---')
{echo "</td><td align=\"left\" colspan=\"5\"><input type=\"hidden\" name=\"title\" id=\"title\" value=\"\" />";}
else
{echo "$label_title: </td><td align=\"left\" colspan=\"5\"><font class=\"body_text\"><input type=\"text\" size=\"4\" name=\"title\" id=\"title\" maxlength=\"4\" class=\"cust_form\" value=\"\" />";}
if ($label_first_name == '---HIDE---')
{echo "&nbsp; <input type=\"hidden\" name=\"first_name\" id=\"first_name\" value=\"\" />";}
else
{echo "&nbsp; $label_first_name: <input type=\"text\" size=\"17\" name=\"first_name\" id=\"first_name\" maxlength=\"30\" class=\"cust_form\" value=\"\" />";}
if ($label_middle_initial == '---HIDE---')
{echo "&nbsp; <input type=\"hidden\" name=\"middle_initial\" id=\"middle_initial\" value=\"\" />";}
else
{echo "&nbsp; $label_middle_initial: <input type=\"text\" size=\"1\" name=\"middle_initial\" id=\"middle_initial\" maxlength=\"1\" class=\"cust_form\" value=\"\" />";}
if ($label_last_name == '---HIDE---')
{echo "&nbsp; <input type=\"hidden\" name=\"last_name\" id=\"last_name\" value=\"\" />";}
else
{echo "&nbsp; $label_last_name: <input type=\"text\" size=\"23\" name=\"last_name\" id=\"last_name\" maxlength=\"30\" class=\"cust_form\" value=\"\" />";}
echo "</td></tr><tr><td align=\"right\"><font class=\"body_text\">";
if ($label_address1 == '---HIDE---')
{echo " </td><td align=\"left\" colspan=\"5\"><input type=\"hidden\" name=\"address1\" id=\"address1\" value=\"\" />";}
else
{echo "$label_address1: </td><td align=\"left\" colspan=5><font class=\"body_text\"><input type=\"text\" size=\"85\" name=\"address1\" id=\"address1\" maxlength=\"100\" class=\"cust_form\" value=\"\" />";}
echo "</td></tr><tr><td align=\"right\"><font class=\"body_text\">";
if ($label_address2 == '---HIDE---')
{echo " </td><td align=\"left\"><input type=\"hidden\" name=\"address2\" id=\"address2\" value=\"\" />";}
else
{echo "$label_address2: </td><td align=\"left\"><font class=\"body_text\"><input type=\"text\" size=\"20\" name=\"address2\" id=\"address2\" maxlength=\"100\" class=\"cust_form\" value=\"\" />";}
echo "</td><td align=\"right\"><font class=\"body_text\">";
if ($label_address3 == '---HIDE---')
{echo " </td><td align=\"left\" colspan=\"3\"><input type=\"hidden\" name=\"address3\" id=\"address3\" value=\"\" />";}
else
{echo "$label_address3: </td><td align=\"left\" colspan=\"3\"><font class=\"body_text\"><input type=\"text\" size=\"45\" name=\"address3\" id=\"address3\" maxlength=\"100\" class=\"cust_form\" value=\"\" />";}
echo "</td></tr><tr><td align=\"right\"><font class=\"body_text\">";
if ($label_city == '---HIDE---')
{echo " </td><td align=\"left\"><input type=\"hidden\" name=\"city\" id=\"city\" value=\"\" />";}
else
{echo "$label_city: </td><td align=\"left\"><font class=\"body_text\"><input type=\"text\" size=\"20\" name=\"city\" id=\"city\" maxlength=\"50\" class=\"cust_form\" value=\"\" />";}
echo "</td><td align=\"right\"><font class=\"body_text\">";
if ($label_state == '---HIDE---')
{echo " </td><td align=\"left\"><input type=\"hidden\" name=\"state\" id=\"state\" value=\"\" />";}
else
{echo "$label_state: </td><td align=\"left\"><font class=\"body_text\"><input type=\"text\" size=\"4\" name=\"state\" id=\"state\" maxlength=\"2\" class=\"cust_form\" value=\"\" />";}
echo "</td><td align=\"right\"><font class=\"body_text\">";
if ($label_postal_code == '---HIDE---')
{echo " </td><td align=\"left\"><input type=\"hidden\" name=\"postal_code\" id=\"postal_code\" value=\"\" />";}
else
{echo "$label_postal_code: </td><td align=\"left\"><font class=\"body_text\"><input type=\"text\" size=\"14\" name=\"postal_code\" id=\"postal_code\" maxlength=\"10\" class=\"cust_form\" value=\"\" />";}
echo "</td></tr><tr><td align=\"right\"><font class=\"body_text\">";
if ($label_province == '---HIDE---')
{echo " </td><td align=\"left\"><input type=\"hidden\" name=\"province\" id=\"province\" value=\"\" />";}
else
{echo "$label_province: </td><td align=\"left\"><font class=\"body_text\"><input type=\"text\" size=\"20\" name=\"province\" id=\"province\" maxlength=\"50\" class=\"cust_form\" value=\"\" />";}
echo "</td><td align=\"right\"><font class=\"body_text\">";
if ($label_vendor_lead_code == '---HIDE---')
{echo " </td><td align=\"left\"><input type=\"hidden\" name=\"vendor_lead_code\" id=\"vendor_lead_code\" value=\"\" />";}
else
{echo "$label_vendor_lead_code: </td><td align=\"left\"><font class=\"body_text\"><input type=\"text\" size=\"15\" name=\"vendor_lead_code\" id=\"vendor_lead_code\" maxlength=\"20\" class=\"cust_form\" value=\"\" />";}
echo "</td><td align=\"right\"><font class=\"body_text\">";
if ($label_gender == '---HIDE---')
{
echo "</td><td align=\"left\"><font class=\"body_text\"><span id=\"GENDERhideFORie\"><input type=\"hidden\" name=\"gender_list\" id=\"gender_list\" value=\"\" /></span>";
}
else
{
echo "$label_gender: </td><td align=\"left\"><font class=\"body_text\"><span id=\"GENDERhideFORie\"><select size=\"1\" name=\"gender_list\" class=\"cust_form\" id=\"gender_list\"><option value=\"U\">U - 不明確</option><option value=\"M\">M - Male</option><option value=\"F\">F - Female</option></select></span>";
}
echo "</td></tr><tr><td align=\"right\"><font class=\"body_text\">";
if ($label_phone_number == '---HIDE---')
{
echo " </td><td align=\"left\"><input type=\"hidden\" name=\"phone_number\" id=\"phone_number\" value=\"\" />";
echo "<font class=\"body_text\"><span id=\"phone_numberDISP\"> &nbsp; </span></font>";
}
else
{
echo "$label_phone_number: </td><td align=\"left\"><font class=\"body_text\">";
if ( (preg_match('/Y/',$disable_alter_custphone)) or (preg_match('/HIDE/',$disable_alter_custphone)) )
{
echo "<font class=\"body_text\"><span id=\"phone_numberDISP\"> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </span></font>";
echo "<input type=\"hidden\" name=\"phone_number\" id=\"phone_number\" value=\"\" />";
}
else
{
echo "<input type=\"text\" size=\"20\" name=\"phone_number\" id=\"phone_number\" maxlength=\"16\" class=\"cust_form\" value=\"\" />";
}
}
echo "</td><td align=\"right\"><font class=\"body_text\">";
if ($label_phone_code == '---HIDE---')
{echo " </td><td align=\"left\"><input type=\"hidden\" name=\"phone_code\" id=\"phone_code\" value=\"\" />";}
else
{echo "$label_phone_code: </td><td align=\"left\"><font class=\"body_text\"><input type=\"text\" size=\"4\" name=\"phone_code\" id=\"phone_code\" maxlength=\"10\" class=\"cust_form\" value=\"\" />";}
echo "</td><td align=\"right\"><font class=\"body_text\">";
if ($label_alt_phone == '---HIDE---')
{echo " </td><td align=\"left\"><input type=\"hidden\" name=\"alt_phone\" id=\"alt_phone\" value=\"\" />";}
else
{echo "$label_alt_phone: </td><td align=\"left\"><font class=\"body_text\"><input type=\"text\" size=\"14\" name=\"alt_phone\" id=\"alt_phone\" maxlength=\"16\" class=\"cust_form\" value=\"\" />";}
echo "</td></tr><tr><td align=\"right\"><font class=\"body_text\">";
if ($label_security_phrase == '---HIDE---')
{echo " </td><td align=\"left\"><input type=\"hidden\" name=\"security_phrase\" id=\"security_phrase\" value=\"\" />";}
else
{echo "$label_security_phrase: </td><td align=\"left\"><font class=\"body_text\"><input type=\"text\" size=\"20\" name=\"security_phrase\" id=\"security_phrase\" maxlength=\"100\" class=\"cust_form\" value=\"\" />";}
echo "</td><td align=\"right\"><font class=\"body_text\">";
if ($label_email == '---HIDE---')
{echo " </td><td align=\"left\" colspan=\"3\"><input type=\"hidden\" name=\"email\" id=\"email\" value=\"\" />";}
else
{echo "$label_email: </td><td align=\"left\" colspan=\"3\"><font class=\"body_text\"><input type=\"text\" size=\"45\" name=\"email\" id=\"email\" maxlength=\"70\" class=\"cust_form\" value=\"\" />";}
echo "</td></tr><tr><td align=\"right\"><font class=\"body_text\">";
if ($label_comments == '---HIDE---')
{
echo " </td><td align=\"left\" colspan=5><input type=\"hidden\" name=\"comments\" id=\"comments\" value=\"\" /><span id='viewcommentsdisplay'><input type='button' id='ViewCommentButton' onClick=\"ViewComments('ON')\" value='歴史'/></span>\n";
}
else
{
echo "$label_comments: <br><span id='viewcommentsdisplay'><input type='button' id='ViewCommentButton' onClick=\"ViewComments('ON')\" value='歴史'/></span>
</td><td align=\"left\" colspan=\"5\"><font class=\"body_text\">";
if ( ($multi_line_comments) )
{echo "<textarea name=\"comments\" id=\"comments\" rows=\"2\" cols=\"85\" class=\"cust_form_text\" value=\"\"></textarea>\n";}
else
{echo "<input type=\"text\" size=\"65\" name=\"comments\" id=\"comments\" maxlength=\"255\" class=\"cust_form\" value=\"\" />\n";}
}
echo "</font></td>
</tr><tr><td align=\"right\"><font class=\"body_text\">\n";
if ($per_call_notes == 'ENABLED')
{
echo "電話メモ： ";
if ($agent_call_log_view == '1')
{echo "<br /><span id=\"CallNotesButtons\"><a href=\"#\" onclick=\"VieWNotesLoG();return false;\">メモを見る</a></span> ";}
echo "</td><td align=\"left\" colspan=\"5\"><font class=\"body_text\">";
echo "<textarea name=\"call_notes\" id=\"call_notes\" rows=\"2\" cols=\"85\" class=\"cust_form_text\" value=\"\"></textarea>\n";
}
else
{
echo " </td><td align=\"left\" colspan=5><input type=\"hidden\" name=\"call_notes\" id=\"call_notes\" value=\"\" /><span id=\"CallNotesButtons\"></span>\n";
}
?>
</font>
</td>
</tr></table></td>
</tr></table>
</span>
</font>
</td>
<td width="1" align="center">
</td>
</tr>
<tr><td align="left" colspan="3" height="<?php echo $BPheight ?>px">
&nbsp;</td></tr>
<tr><td align="left" colspan="3">
&nbsp;</td></tr>
</table>
</td></tr>
</table>
</span>
<!-- END ********* Here is the main VICIDIAL display panel -->
<span style="position:absolute;left:0px;top:<?php echo $DBheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="debugbottomspan"></span>
<span style="position:absolute;left:300px;top:<?php echo $MBheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="ManuaLDiaLButtons"><font class="body_text">
<span id="MDstatusSpan"><a href="#" onclick="NeWManuaLDiaLCalL('NO');return false;">マニュアルダイアル</a></span> &nbsp; &nbsp; &nbsp; <a href="#" onclick="NeWManuaLDiaLCalL('FAST');return false;">高速ダイヤル</a><br />
</font></span>
<span style="position:absolute;left:500px;top:<?php echo $CBheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="PauseCodeButtons"><font class="body_text">
<span id="PauseCodeLinkSpan"></span> <br />
</font></span>
<span style="position:absolute;left:500px;top:<?php echo $MBheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="CallLogButtons"><font class="body_text">
<span id="CallLogLinkSpan"><a href="#" onclick="VieWCalLLoG();return false;">コールログを見る</a></span> <br />
</font></span>
<span style="position:absolute;left:0px;top:<?php echo $PBheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="MaiNfooterspan">
<span id="blind_monitor_notice_span"><b><font color="red"> &nbsp; &nbsp; <span id="blind_monitor_notice_span_contents"></span></font></b></span>
<table bgcolor="<?php echo $MAIN_COLOR ?>" id="MaiNfooter" width="<?php echo $MNwidth ?>px"><tr height="32px"><td height="32px"><font face="Arial,Helvetica" size="1">バージョン: <?php echo $version ?> &nbsp; ビルド: <?php echo $build ?> &nbsp; &nbsp; サーバ: <?php echo $server_ip ?> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</font><br />
<font class="body_small">
<span id="busycallsdisplay"><a href="#" onclick="conf_channels_detail('SHOW');">会議コールチャンネル情報を表示する</a>
<br /><br />&nbsp;</span></font></td><td align="right" height="32px">
</td></tr>
<tr><td colspan="3"><span id="outboundcallsspan"></span></td></tr>
<tr><td colspan="3"><font class="body_small"><span id="AgentAlertSpan">
<?php
if ( (preg_match('/ON/',$VU_alert_enabled)) and ($AgentAlert_allowed > 0) )
{echo "<a href=\"#\" onclick=\"alert_control('OFF');return false;\">アラートがオンになっている</a>";}
else
{echo "<a href=\"#\" onclick=\"alert_control('ON');return false;\">アラートはオフです</a>";}
?>
</span></font></td></tr>
<tr><td colspan="3">
<font class="body_small">
</font>
</td></tr></table>
</span>
<span style="position:absolute;left:<?php echo $SCwidth ?>px;top:<?php echo $SCheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="SecondSspan"><font class="body_text"> 秒:
<span id="SecondSDISP"> &nbsp; &nbsp; </span></font>
</font></span>
<span style="position:absolute;left:5px;top:<?php echo $CBheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="VolumeControlSpan"><span id="VolumeUpSpan"><img src="../agc/images/vdc_volume_up_off.gif" border="0" /></span><br /><span id="VolumeDownSpan"><img src="../agc/images/vdc_volume_down_off.gif" border="0" /></span>
</font></span>
<span style="position:absolute;left:35px;top:<?php echo $CBheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="AgentStatusSpan"><font class="body_text">
あなたのステータス: <span id="AgentStatusStatus"></span> <br />Calls Dialing: <span id="AgentStatusDiaLs"></span>
</font></span>
<span style="position:absolute;left:<?php echo $PDwidth ?>px;top:<?php echo $AMheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="AgentMuteANDPreseTDiaL"><font class="body_text">
<?php
if ($PreseT_DiaL_LinKs)
{
echo "<a href=\"#\" onclick=\"DtMf_PreSet_a_DiaL();return false;\"><font class=\"body_tiny\">D1 - ダイアル</font></a>\n";
echo " &nbsp; \n";
echo "<a href=\"#\" onclick=\"DtMf_PreSet_b_DiaL();return false;\"><font class=\"body_tiny\">D2 - ダイアル</font></a>\n";
}
else {echo "<br />\n";}
?>
<br /><br /> &nbsp; <br />
</font></span>
<span style="position:absolute;left:0px;top:<?php echo $CQheight ?>px;width:<?php echo $MNwidth ?>px;overflow:scroll;z-index:<?php $zi++; echo $zi ?>;background-color:<?php echo $SIDEBAR_COLOR ?>;" id="callsinqueuedisplay"><table cellpadding="0" cellspacing="0" border="0"><tr><td width="5px" rowspan="2">&nbsp;</td><td align="center"><font class="body_text">列になっている電話: &nbsp; </font></td></tr><tr><td align="center"><span id="callsinqueuelist">&nbsp;</span></td></tr></table></span>
<font class="body_small"><span style="position:absolute;left:<?php echo $CLwidth ?>px;top:<?php echo $QLheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="callsinqueuelink">
<?php
if ($view_calls_in_queue > 0)
{
if ($view_calls_in_queue_launch > 0)
{echo "<a href=\"#\" onclick=\"show_calls_in_queue('HIDE');\">列になっている電話を隠す</a>\n";}
else
{echo "<a href=\"#\" onclick=\"show_calls_in_queue('SHOW');\">列になっている電話を示す</a>\n";}
}
?>
</span></font>
<span style="position:absolute;left:300px;top:<?php echo $CBheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="CallbacksButtons"><font class="body_text">
<span id="CBstatusSpan">X 有効なコールバック</span> <br />
</font></span>
<span style="position:absolute;left:<?php echo $SBwidth ?>px;top:<?php echo $AVTheight ?>px;height:500px;overflow:scroll;z-index:<?php $zi++; echo $zi ?>;background-color:<?php echo $SIDEBAR_COLOR ?>;" id="AgentViewSpan"><table cellpadding="0" cellspacing="0" border="0"><tr><td width="5px" rowspan="2">&nbsp;</td><td align="center"><font class="body_text">
他のエージェントのステータス: &nbsp; </font></td></tr><tr><td align="center"><span id="AgentViewStatus">&nbsp;</span></td></tr></table></span>
<?php
$zi++;
if ($webphone_location == 'bar')
{
echo "<span style=\"position:absolute;left:0px;top:46px;height:".$webphone_height."px;width=".$webphone_width."px;overflow:hidden;z-index:$zi;background-color:$SIDEBAR_COLOR;\" id=\"webphoneSpan\"><span id=\"webphonecontent\" style=\"overflow:hidden;\">$webphone_content</span></span>\n";
}
else
{
echo "<span style=\"position:absolute;left:" . $SBwidth . "px;top:15px;height:500px;overflow:scroll;z-index:$zi;background-color:$SIDEBAR_COLOR;\" id=\"webphoneSpan\"><table cellpadding=\"$webphone_pad\" cellspacing=\"0\" border=\"0\"><tr><td width=\"5px\" rowspan=\"2\">&nbsp;</td><td align=\"center\"><font class=\"body_text\">
Web 電話: &nbsp; </font></td></tr><tr><td align=\"center\"><span id=\"webphonecontent\">$webphone_content</span></td></tr></table></span>\n";
}
?>
<span style="position:absolute;left:<?php echo $SCwidth ?>px;top:<?php echo $SLheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="AgentViewLinkSpan"><table cellpadding="0" cellspacing="0" border="0" width="91px"><tr><td align="right"><font class="body_small"><span id="AgentViewLink"><a href="#" onclick="AgentsViewOpen('AgentViewSpan','open');return false;">エージェントビュー +</a></span></font></td></tr></table></span>
<?php
if ($is_webphone=='Y')
{
?>
<span style="position:absolute;left:<?php echo $SBwidth ?>px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="webphoneLinkSpan"><table cellpadding="0" cellspacing="0" border="0" width="120px"><tr><td align="right"><font class="body_small"><span id="webphoneLink"> &nbsp; <a href="#" onclick="webphoneOpen('webphoneSpan','close');return false;">Web電話 View -</a></span></font></td></tr></table></span>
<?php
}
?>
<font class="body_small"><span style="position:absolute;left:200px;top:<?php echo $CBheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="dialableleadsspan">
<?php
if ($agent_display_dialable_leads > 0)
{
echo "ダイヤルできる見込み客:<br /> &nbsp;\n";
}
?>
</span></font>
<span style="position:absolute;left:<?php echo $MUwidth ?>px;top:<?php echo $SLheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="AgentMuteSpan"></span>
<span style="position:absolute;left:154px;top:<?php echo $SFheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="ScriptPanel">
<?php
if ($webphone_location == 'bar')
{echo "<img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SSwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_script" id="ScriptContents">AGENT SCRIPT</div></font></td></tr></table>
</span>
<span style="position:absolute;left:<?php echo $AMwidth ?>px;top:<?php echo $SRheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="ScriptRefresH">
<a href="#" onclick="RefresHScript()"><font class="body_small">refresh</font></a>
</span>
<span style="position:absolute;left:154px;top:<?php echo $SFheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="FormPanel">
<?php
if ($webphone_location == 'bar')
{echo "<img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SSwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_script" id="FormContents"><iframe src="./vdc_form_display.php?lead_id=&list_id=&stage=WELCOME" style="background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="vcFormIFrame" name="vcFormIFrame" width="<?php echo $SDwidth ?>px" height="<?php echo $SSheight ?>px" STYLE="z-index:<?php $zi++; echo $zi ?>"> </iframe></div></font></td></tr></table>
</span>
<span style="position:absolute;left:154px;top:<?php echo $SFheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="EmailPanel">
<?php
if ($webphone_location == 'bar')
{echo "<img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<table border="0" bgcolor="<?php echo $SCRIPT_COLOR ?>" width="<?php echo $SSwidth ?>px" height="<?php echo $SSheight ?>px"><tr><td align="left" valign="top"><font class="sb_text"><div class="noscroll_script" id="EmailContents"><iframe src="./vdc_email_display.php?lead_id=&list_id=&stage=WELCOME" style="background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="vcEmailIFrame" name="vcEmailIFrame" width="<?php echo $SDwidth ?>px" height="<?php echo $SSheight ?>px" STYLE="z-index:<?php $zi++; echo $zi ?>"> </iframe></div></font></td></tr></table>
</span>
<span style="position:absolute;left:<?php $tempAMwidth = ($AMwidth - 15); echo $tempAMwidth ?>px;top:<?php echo $SRheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="FormRefresH">
<a href="#" onclick="FormContentsLoad()"><font class="body_small">リセットフォーム</font></a>
</span>
<span style="position:absolute;left:<?php echo $AMwidth ?>px;top:<?php echo $SRheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="EmailRefresH">
<a href="#" onclick="EmailContentsLoad()"><font class="body_small">refresh</font></a>
</span>
<span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="HotKeyActionBox">
<table border="0" bgcolor="#FFDD99" width="<?php echo $HCwidth ?>px" height="70px">
<tr bgcolor="#FFEEBB"><td height="70px"><font class="sh_text"> として配置された見込み客: </font><br /><br /><center>
<font class="sd_text"><span id="HotKeyDispo"> - </span></font></center>
</td>
</tr></table>
</span>
<span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="HotKeyEntriesBox">
<table border="0" bgcolor="#FFDD99" width="<?php echo $HCwidth ?>px" height="70px">
<tr bgcolor="#FFEEBB"><td width="200px"><font class="sh_text"> ホットキーを配置する: </font></td><td colspan="2">
<font class="body_small">アクティブな時は、この電話に対して希望する配置のキーボードのキーを単に押してください。電話はその時切れ、自動的に配置されます。:</font></td></tr><tr>
<td width="200px"><font class="sk_text">
<span id="HotKeyBoxA"><?php echo $HKboxA ?></span>
</font></td>
<td width="200px"><font class="sk_text">
<span id="HotKeyBoxB"><?php echo $HKboxB ?></span>
</font></td>
<td><font class="sk_text">
<span id="HotKeyBoxC"><?php echo $HKboxC ?></span>
</font></td>
</tr></table>
</span>
<?php if ( ($HK_statuses_camp > 0) && ($user_level>=$HKuser_level) && ($VU_hotkeys_active > 0) ) { ?>
<span style="position:absolute;left:<?php echo $HKwidth ?>px;top:<?php echo $HKheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="hotkeysdisplay"><a href="#" onMouseOver="HotKeys('ON')"><img src="../agc/images/vdc_XB_hotkeysactive_OFF_jp.gif" border="0" alt="無効なホットキー" /></a></span>
<?php } ?>
<span style="position:absolute;left:157px;top:<?php echo $HTheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="TransferMain">
<table bgcolor="#CCCCFF" width="<?php echo $SDwidth ?>px">
<tr valign="top">
<td align="left" height="30px">
<span class="text_input" id="TransferMaindiv">
<font class="body_text">
<img src="../agc/images/vdc_XB_header_jp.gif" border="0" alt="トランスファー-会議" style="vertical-align:middle" /> &nbsp; &nbsp; &nbsp; &nbsp; <span id="XfeRDiaLGrouPSelecteD"></span> &nbsp; &nbsp; <span id="XfeRCID"></span><br />
<table cellpadding="0" cellspacing="1" border="0">
<tr>
<td align="left" colspan="3">
<span id="XfeRGrouPLisT"><select size="1" name="XfeRGrouP" id="XfeRGrouP" class="cust_form" onChange="XferAgentSelectLink();return false;"><option>-- SELECT A GROUP TO SEND YOUR 電話 TO --</option></select></span>
<span style="background-color: <?php echo $MAIN_COLOR ?>" id="LocalCloser"><img src="../agc/images/vdc_XB_localcloser_OFF_jp.gif" border="0" alt="ローカルクローザー" style="vertical-align:middle" /></span> &nbsp; &nbsp;
</td>
<td align="left">
<span style="background-color: <?php echo $MAIN_COLOR ?>" id="HangupXferLine"><img src="../agc/images/vdc_XB_hangupxferline_OFF_jp.gif" border="0" alt="Xferラインを停止させる" style="vertical-align:middle" /></span>
</td>
</tr>
<tr>
<td align="left" colspan="2">
<img src="../agc/images/vdc_XB_seconds_jp.gif" border="0" alt="seconds" style="vertical-align:middle" /><input type="text" size="2" name="xferlength" id="xferlength" maxlength="4" class="cust_form" readonly="readonly" />
&nbsp;
<img src="../agc/images/vdc_XB_channel_jp.gif" border="0" alt="channel" style="vertical-align:middle" /><input type="text" size="12" name="xferchannel" id="xferchannel" maxlength="200" class="cust_form" readonly="readonly" />
</td>
<td align="left">
<span id="consultative_checkbox"><input type="checkbox" name="consultativexfer" id="consultativexfer" size="1" value="0"><font class="body_tiny"> 助言に関する &nbsp;</font></span>
</td>
<td align="left">
<span style="background-color: <?php echo $MAIN_COLOR ?>" id="HangupBothLines"><a href="#" onclick="bothcall_send_hangup();return false;"><img src="../agc/images/vdc_XB_hangupbothlines_jp.gif" border="0" alt="両方のラインを停止させる" style="vertical-align:middle" /></a></span>
</td>
</tr>
<tr>
<td align="left" colspan="2">
<img src="../agc/images/vdc_XB_number_jp.gif" border="0" alt="電話番号" style="vertical-align:middle" />
&nbsp;
<?php
if ($hide_xfer_number_to_dial=='ENABLED')
{
?>
<input type="hidden" name="xfernumber" id="xfernumber" value="<?php echo $preset_populate ?>" /> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
<?php
}
else
{
?>
<input type="text" size="20" name="xfernumber" id="xfernumber" maxlength="25" class="cust_form" value="<?php echo $preset_populate ?>" /> &nbsp;
<?php
}
?>
<span id="agentdirectlink"><font class="body_small_bold"><a href="#" onclick="XferAgentSelectLaunch();return false;">エージェント</a></font></span>
<input type="hidden" name="xferuniqueid" id="xferuniqueid" />
<input type="hidden" name="xfername" id="xfername" />
<input type="hidden" name="xfernumhidden" id="xfernumhidden" />
</td>
<td align="left">
<span id="dialoverride_checkbox"><input type="checkbox" name="xferoverride" id="xferoverride" size="1" value="0"><font class="body_tiny" /> ダイアル優先</font></span>
</td>
<td align="left">
<span style="background-color: <?php echo $MAIN_COLOR ?>" id="Leave3WayCall"><a href="#" onclick="leave_3way_call('FIRST');return false;"><img src="../agc/images/vdc_XB_leave3waycall_jp.gif" border="0" alt="３方向の電話から出る" style="vertical-align:middle" /></a></span>
</td>
</tr>
<tr>
<td align="left" COLSPAN="4">
<span style="background-color: <?php echo $MAIN_COLOR ?>" id="DialBlindTransfer"><img src="../agc/images/vdc_XB_blindtransfer_OFF_jp.gif" border="0" alt="ブラインドトランスファーをダイアルする" style="vertical-align:middle" /></span>
&nbsp;
<span style="background-color: <?php echo $MAIN_COLOR ?>" id="DialWithCustomer"><a href="#" onclick="SendManualDial('YES');return false;"><img src="../agc/images/vdc_XB_dialwithcustomer_jp.gif" border="0" alt="顧客とダイアルする" style="vertical-align:middle" /></a></span>
&nbsp;
<span style="background-color: <?php echo $MAIN_COLOR ?>" id="ParkCustomerDial"><a href="#" onclick="xfer_park_dial();return false;"><img src="../agc/images/vdc_XB_parkcustomerdial_jp.gif" border="0" alt="顧客ダイアルを保留する" style="vertical-align:middle" /></a></span>
&nbsp;
<?php
if ($enable_xfer_presets=='ENABLED')
{
?>
<span style="background-color: <?php echo $MAIN_COLOR ?>" id="PresetPullDown"><a href="#" onclick="generate_presets_pulldown();return false;"><img src="../agc/images/vdc_XB_presetsbutton_jp.gif" border="0" alt="プリセットボタン" style="vertical-align:middle" /></a></span>
<?php
}
else
{
if ( ($enable_xfer_presets=='CONTACTS') and ($VU_preset_contact_search != 'DISABLED') )
{
?>
<span style="background-color: <?php echo $MAIN_COLOR ?>" id="ContactPullDown"><a href="#" onclick="generate_contacts_search();return false;"><img src="../agc/images/vdc_XB_contactsbutton_jp.gif" border="0" alt="Contacts Button" style="vertical-align:middle" /></a></span>
<?php
}
else
{
?>
<font class="body_tiny">
<a href="#" onclick="DtMf_PreSet_a();return false;">D1</a>
<a href="#" onclick="DtMf_PreSet_b();return false;">D2</a>
<a href="#" onclick="DtMf_PreSet_c();return false;">D3</a>
<a href="#" onclick="DtMf_PreSet_d();return false;">D4</a>
<a href="#" onclick="DtMf_PreSet_e();return false;">D5</a>
</font>
<?php
}
}
?>
&nbsp;
<span style="background-color: <?php echo $MAIN_COLOR ?>" id="DialBlindVMail"><img src="../agc/images/vdc_XB_ammessage_OFF.gif" border="0" alt="Blind Transfer VMail Message" style="vertical-align:middle" /></span>
</td>
</tr>
</table>
</font>
</span>
</td>
</tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;width:<?php echo $JS_browser_width ?>px;height:<?php echo $JS_browser_height ?>px;overflow:scroll;z-index:<?php $zi++; echo $zi ?>;background-color:<?php echo $SIDEBAR_COLOR ?>;" id="AgentXferViewSpan"><center><font class="body_text">
提供されているエージェントの転送: <span id="AgentXferViewSelect"></span></center></font></span>
<?php //AUDIT COMMENTS ADDED BY POUNDTEAM // ?>
<span style="position:absolute;left:5px;top:350px;z-index:<?php $zi++; echo $zi ?>;" id="ViewCommentsBox">
<TABLE border=0 bgcolor="#FFDD99" width=<?php echo $HCwidth; ?>px height='<?php echo $BROWSER_HEIGHT-380; ?>px'>
<TR bgcolor="#FFEEBB">
<TD><font class="sh_text"> コメント履歴の表示: </font></td>
</tr>
<tr>
<TD><TEXTAREA readonly NAME=audit_comments ROWS=<?php echo ($BROWSER_HEIGHT-365)/15; ?> COLS=<?php echo ($HCwidth)/4.6; ?>
class="cust_form_text" value=""></TEXTAREA><input type="hidden" class="cust_form_text" id="audit_comments_button" name="audit_comments_button" value="0" /></TD>
</TR>
</TABLE>
</span>
<?php //end AUDIT COMMENTS ADDED BY POUNDTEAM // ?>
<span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="CBcommentsBox">
<table border="0" bgcolor="#FFFFCC" width="<?php echo $HCwidth ?>px" height="70px">
<tr bgcolor="#FFFF66">
<td align="left"><font class="sh_text"> 前のコールバック情報: </font></td>
<td align="right"><font class="sk_text"> <a href="#" onclick="CBcommentsBoxhide();return false;">close</a> </font></td>
</tr><tr>
<td><font class="sk_text">
<span id="CBcommentsBoxA"></span><br />
<span id="CBcommentsBoxB"></span><br />
<span id="CBcommentsBoxC"></span><br />
</font></td>
<td width="320px"><font class="sk_text">
<span id="CBcommentsBoxD"></span>
</font></td>
</tr></table>
</span>
<span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="EAcommentsBox">
<table border="0" bgcolor="#FFFFCC" width="<?php echo $HCwidth ?>px" height="70px">
<tr bgcolor="#FFFF66">
<td align="left"><font class="sh_text"> 拡張された代替電話情報：</font></td>
<td align="right"><font class="sk_text"> <a href="#" onclick="EAcommentsBoxhide('YES');return false;"> 最小化</a> </font></td>
</tr><tr>
<td valign="top"><font class="sk_text">
<span id="EAcommentsBoxC"></span><br />
<span id="EAcommentsBoxB"></span><br />
</font></td>
<td width="320px" valign="top"><font class="sk_text">
<span id="EAcommentsBoxA"></span><br />
<span id="EAcommentsBoxD"></span>
</font></td>
</tr></table>
</span>
<span style="position:absolute;left:695px;top:<?php echo $HTheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="EAcommentsMinBox">
<table border="0" bgcolor="#FFFFCC" width="40px" height="20px">
<tr bgcolor="#FFFF66">
<td align="left"><font class="sk_text"><a href="#" onclick="EAcommentsBoxshow();return false;"> 最大化</a> <br />Alt 電話 Info</font></td>
</tr></table>
</span>
<span style="position:absolute;left:0px;top:12px;z-index:<?php $zi++; echo $zi ?>;" id="NoneInSessionBox">
<table border="1" bgcolor="#CCFFFF" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center"> 誰もあなたのセッションにいません: <span id="NoneInSessionID"></span><br />
<a href="#" onclick="NoneInSessionOK();return false;">戻る</a>
<br /><br />
<span id="NoneInSessionLink"><a href="#" onclick="NoneInSessionCalL();return false;">再度エージェントに電話する</a></span>
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="CustomerGoneBox">
<table border="1" bgcolor="#CCFFFF" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center"> 顧客が電話を切りました。: <span id="CustomerGoneChanneL"></span><br />
<a href="#" onclick="CustomerGoneOK();return false;">戻る</a>
<br /><br />
<a href="#" onclick="CustomerGoneHangup();return false;">電話を終え、配置する</a>
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="WrapupBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center"> まとめを呼び出す： <span id="WrapupTimer"></span> 秒がまとめに残っています。<br /><br />
<span id="WrapupMessage"><?php echo $wrapup_message ?></span>
<br /><br />
<a href="#" onclick="WrapupFinish();return false;">まとめを終え、続けてください。</a>
</td></tr></table>
</span>
<span style="position:absolute;left:200px;top:150px;z-index:<?php $zi++; echo $zi ?>;" id="TimerSpan">
<table border="1" bgcolor="#CCFFCC" width="400px" height="200px"><tr><td align="center">
<br /><span id="TimerContentSpan"></span><br /><br />
<a href="#" onclick="hideDiv('TimerSpan');return false;">メッセージを閉じる</a>
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="AgenTDisablEBoX">
<table border="1" bgcolor="#FFFFFF" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center">あなたのセッションは無効になりました。<br /><a href="#" onclick="LogouT('DISABLED');return false;">ログアウト</a><br /><br /><!--<a href="#" onclick="hideDiv('AgenTDisablEBoX');return false;">戻る</a>-->
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="SysteMDisablEBoX">
<table border="1" bgcolor="#FFFFFF" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center">あなたのシステムとは時間の同期化の問題があります。システム管理者に連絡してください。<br /><br /><br /><a href="#" onclick="hideDiv('SysteMDisablEBoX');return false;">戻る</a>
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="LogouTBox">
<table border="1" bgcolor="#FFFFFF" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center"><br /><span id="LogouTBoxLink">ログアウト</span></td></tr></table>
</span>
<span style="position:absolute;left:0px;top:70px;z-index:<?php $zi++; echo $zi ?>;" id="DispoButtonHideA">
<table border="0" bgcolor="#CCFFCC" width="165px" height="22px"><tr><td align="center" valign="top"></td></tr></table>
</span>
<span style="position:absolute;left:0px;top:138px;z-index:<?php $zi++; echo $zi ?>;" id="DispoButtonHideB">
<table border="0" bgcolor="#CCFFCC" width="165px" height="250px"><tr><td align="center" valign="top">&nbsp;</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="DispoButtonHideC">
<table border="0" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="47px"><tr><td align="center" valign="top">今回以下の顧客情報の変更は行われません。電話を切る前に顧客情報を変更しなければなりません。. </td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="DispoSelectBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> コールを配置する :<span id="DispoSelectPhonE"></span> &nbsp; &nbsp; &nbsp; <span id="DispoSelectHAspan"><a href="#" onclick="DispoHanguPAgaiN()">再度、電話を切る</a></span> &nbsp; &nbsp; &nbsp; <span id="DispoSelectMaxMin"><a href="#" onclick="DispoMinimize()"> 最小化</a></span><br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<span id="Dispo3wayMessage"></span>
<span id="DispoManualQueueMessage"></span>
<span id="PerCallNotesContent"><input type="hidden" name="call_notes_dispo" id="call_notes_dispo" value="" /></span>
<span id="DispoSelectContent"> End-of-call配置の選択 </span>
<input type="hidden" name="DispoSelection" id="DispoSelection" /><br />
<input type="checkbox" name="DispoSelectStop" id="DispoSelectStop" size="1" value="0" /> エージェントダイアルを一時停止 <br />
<a href="#" onclick="DispoSelectContent_create('','ReSET');return false;">クリアフォーム</a> |
<a href="#" onclick="DispoSelect_submit();return false;">送信</a>
<br /><br />
<a href="#" onclick="WeBForMDispoSelect_submit();return false;">ウェブページは、提出</a>
<br /><br /> &nbsp;
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="CallBackSelectBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> 電話のかけ直しの日付を選ぶ :<span id="CallBackDatE"></span><br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<input type="hidden" name="CallBackDatESelectioN" id="CallBackDatESelectioN" />
<input type="hidden" name="CallBackTimESelectioN" id="CallBackTimESelectioN" />
<span id="CallBackDatEPrinT">以下の日付を選ぶ</span> &nbsp;
<span id="CallBackTimEPrinT"></span> &nbsp; &nbsp;
Hour:
<select size="1" name="CBT_hour" id="CBT_hour">
<option>01</option>
<option>02</option>
<option>03</option>
<option>04</option>
<option>05</option>
<option>06</option>
<option>07</option>
<option>08</option>
<option>09</option>
<option>10</option>
<option>11</option>
<option>12</option>
</select> &nbsp;
Minutes:
<select size="1" name="CBT_minute" id="CBT_minute">
<option>00</option>
<option>05</option>
<option>10</option>
<option>15</option>
<option>20</option>
<option>25</option>
<option>30</option>
<option>35</option>
<option>40</option>
<option>45</option>
<option>50</option>
<option>55</option>
</select> &nbsp;
<select size="1" name="CBT_ampm" id="CBT_ampm">
<option>AM</option>
<option selected>PM</option>
</select> &nbsp;<br />
<?php
if ($agentonly_callbacks)
{echo "<input type=\"checkbox\" name=\"CallBackOnlyMe\" id=\"CallBackOnlyMe\" size=\"1\" value=\"0\" /> マイ・コールバックのみ <br />";}
?>
CBコメント: <input type="text" name="CallBackCommenTsField" id="CallBackCommenTsField" size="50" maxlength="255" /><br /><br />
<a href="#" onclick="CallBackDatE_submit();return false;">送信</a><br /><br />
<span id="CallBackDateContent"><?php echo "$CCAL_OUT" ?></span>
<br /><br /> &nbsp;
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="CallBacKsLisTBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> エージェント用のコールバック <?php echo $VD_login ?>:<br />以下の１つのコールバックにある情報を見るには、情報リンクをクリックしてください。今、顧客に電話をかけ直すためには、ダイヤルリンクをクリックしてください。電話するために以下の記録をクロックすると、それはリストから削除されます。.
<br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<div class="scroll_callback_auto" id="CallBacKsLisT"></div>
<br /> &nbsp;
<a href="#" onclick="CalLBacKsLisTCheck();return false;">再読み込み</a>
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
<a href="#" onclick="CalLBacKsLisTClose();return false;">戻る</a>
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="NeWManuaLDiaLBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> のための新たなマニュアルダイアルの見込み客 <?php echo "$VD_login キャンペーンの $VD_campaign" ?>:<br /><br />電話したいと思う新たな見込み客に対しては以下の情報を入力してください。.
<br />
<?php
if (!preg_match("/X/i",$manual_dial_prefix))
{
echo "注：ダイアル局番 $manual_dial_prefix この番号の最初に追加されます。<br />\n";
}
?>
注：全ての新たなマニュアルダイアルの見込み客はリストに入ります。 <?php echo $manual_dial_list_id ?><br /><br />
<table><tr>
<td align="right"><font class="body_text"> ダイアルコード： </font></td>
<td align="left"><font class="body_text"><input type="text" size="7" maxlength="10" name="MDDiaLCodE" id="MDDiaLCodE" class="cust_form" value="1" />&nbsp; (これは通常、米国とカナダでの１です。)</font></td>
</tr><tr>
<td align="right"><font class="body_text"> 電話番号: </font></td>
<td align="left"><font class="body_text">
<input type="text" size="14" maxlength="18" name="MDPhonENumbeR" id="MDPhonENumbeR" class="cust_form" value="" />&nbsp; (数字だけ)</font>
<input type="hidden" name="MDPhonENumbeRHiddeN" id="MDPhonENumbeRHiddeN" value="" />
<input type="hidden" name="MDLeadID" id="MDLeadID" value="" />
<input type="hidden" name="MDType" id="MDType" value="" />
<?php
if ($manual_dial_lead_id=='Y')
{
echo " </td>";
echo " </tr><tr>\n";
echo " <td align=\"right\"><font class=\"body_text\"> 鉛のIDをダイヤル: </font></td>\n";
echo " <td align=\"left\"><font class=\"body_text\">\n";
echo " <input type=\"text\" size=\"10\" maxlength=\"10\" name=\"MDLeadIDEntry\" id=\"MDLeadIDEntry\" class=\"cust_form\" value=\"\" />&nbsp; (数字だけ)</font>\n";
}
else
{
echo "<input type=\"hidden\" name=\"MDLeadIDEntry\" id=\"MDLeadIDEntry\" value=\"\" />\n";
}
?>
</td>
</tr><tr>
<td align="right"><font class="body_text"> 既存の見込み客を検索: </font></td>
<td align="left"><font class="body_text"><input type="checkbox" name="LeadLookuP" id="LeadLookuP" size="1" value="0" />&nbsp; (このオプションがチェックされてる場合、新たな見込み客としてそれを挿入する前にシステム内で電話番号を見つけようとします。)</font></td>
</tr><tr>
<td align="left" colspan="2">
<br /><br /><CENTER>
<span id="ManuaLDiaLGrouPSelecteD"></span> &nbsp; &nbsp; <span id="ManuaLDiaLGrouP"></span>
<br><br>
<span id="ManuaLDiaLInGrouPSelecteD"></span> &nbsp; &nbsp; <span id="ManuaLDiaLInGrouP"></span>
<br><br>
<span id="NoDiaLSelecteD"></span>
</CENTER>
<br /><br />番号をダイアルしたいが、新たな見込み客として追加したくない場合、以下のダイアル優先欄に電話したいと思う正確なダイアル文字を入力してください。この電話を切るには、画面下のこのセッションリンク内の電話を開き、そこのチャンネルリンクをクリックし、電話を切らなければなりません。.<br /> &nbsp; </td>
</tr><tr>
<td align="right"><font class="body_text"> ダイアル優先: </font></td>
<td align="left"><font class="body_text"><input type="text" size="24" maxlength="20" name="MDDiaLOverridE" id="MDDiaLOverridE" class="cust_form" value="" />&nbsp; (電話番号のみです)</font>
</td>
</tr></table>
<br />
<a href="#" onclick="NeWManuaLDiaLCalLSubmiT('NOW');return false;">今、ダイアルしてください</a>
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
<a href="#" onclick="NeWManuaLDiaLCalLSubmiT('PREVIEW');return false;">プレビューコール</a>
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
<a href="#" onclick="ManualDialHide();return false;">戻る</a>
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="CloserSelectBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> クローザー内部向けグループ選択 <br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<span id="CloserSelectContent"> クローザー内部向けグループ選択 </span>
<input type="hidden" name="CloserSelectList" id="CloserSelectList" /><br />
<?php
if ( ($outbound_autodial_active > 0) and ($disable_blended_checkbox < 1) and ($dial_method != 'INBOUND_MAN') and ($VU_agent_choose_blended > 0) )
{
?>
<input type="checkbox" name="CloserSelectBlended" id="CloserSelectBlended" size="1" value="0" /> 混合コーリング(外部向けが有効化) <br />
<?php
}
?>
<a href="#" onclick="CloserSelectContent_create();return false;"> リセット </a> |
<a href="#" onclick="CloserSelect_submit();return false;">送信</a>
<br /><br /><br /><br /> &nbsp;
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="TerritorySelectBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> 領域選択 <br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<span id="TerritorySelectContent"> Territory Selection </span>
<input type="hidden" name="TerritorySelectList" id="TerritorySelectList" /><br />
<a href="#" onclick="TerritorySelectContent_create();return false;"> リセット </a> |
<a href="#" onclick="TerritorySelect_submit();return false;">送信</a>
<br /><br /><br /><br /> &nbsp;
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="NothingBox">
<span id="DiaLLeaDPrevieWHide"> チャンネル</span>
<span id="DiaLDiaLAltPhonEHide"> チャンネル</span>
<?php
if (!$agentonly_callbacks)
{echo "<input type=\"checkbox\" name=\"CallBackOnlyMe\" id=\"CallBackOnlyMe\" size=\"1\" value=\"0\" /> マイ・コールバックのみ <br />";}
if ( ($outbound_autodial_active < 1) or ($disable_blended_checkbox > 0) or ($dial_method == 'INBOUND_MAN') or ($VU_agent_choose_blended < 1) )
{echo "<input type=\"checkbox\" name=\"CloserSelectBlended\" id=\"CloserSelectBlended\" size=\"1\" value=\"0\" /> 混合コーリング<br />";}
?>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="CalLLoGDisplaYBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> &nbsp; &nbsp; &nbsp; エージェントコールログ: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href="#" onclick="CalLLoGVieWClose();return false;">閉じる[X]</a><br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<div class="scroll_calllog" id="CallLogSpan"> Call log List </div>
<br /><br /> &nbsp;
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="SearcHContactsDisplaYBox">
<table border="1" bgcolor="#CCFFFF" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> &nbsp; &nbsp; &nbsp; 連絡先の検索: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href="#" onclick="ContactSearcHVieWClose();return false;">閉じる[X]</a><br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<br /><br />
注：連絡先を検索する時は、ワイルドカードや部分的な検索用語は許可されません。. <br />連絡先検索依頼はシステム内で全て記録されます。.
<br /><br />
<center>
<table border="0">
<tr>
<td align="right"> 局番号: </td><td align="left"><input type="text" size="18" maxlength="20" name="contacts_phone_number" id="contacts_phone_number"></td>
</tr>
<tr>
<td align="right"> 姓: </td><td align="left"><input type="text" size="18" maxlength="20" name="contacts_first_name" id="contacts_first_name"></td>
</tr>
<tr>
<td align="right"> 姓: </td><td align="left"><input type="text" size="18" maxlength="20" name="contacts_last_name" id="contacts_last_name"></td>
</tr>
<tr>
<td align="right"> BU名: </td><td align="left"><input type="text" size="18" maxlength="20" name="contacts_bu_name" id="contacts_bu_name"></td>
</tr>
<tr>
<td align="right"> 部門： </td><td align="left"><input type="text" size="18" maxlength="20" name="contacts_department" id="contacts_department"></td>
</tr>
<tr>
<td align="right"> グループ名: </td><td align="left"><input type="text" size="18" maxlength="20" name="contacts_group_name" id="contacts_group_name"></td>
</tr>
<tr>
<td align="right"> 職名: </td><td align="left"><input type="text" size="18" maxlength="20" name="contacts_job_title" id="contacts_job_title"></td>
</tr>
<tr>
<td align="right"> 場所： </td><td align="left"><input type="text" size="18" maxlength="20" name="contacts_location" id="contacts_location"></td>
</tr>
<tr>
<td align="center" colspan="2"><br /> <a href="#" onclick="ContactSearchSubmit();return false;">検索を送信</a> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href="#" onclick="ContactSearchReset();return false;">リセットフォーム</a></td>
</tr>
</table>
<br /><br /> &nbsp;
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="SearcHResultSContactsBox">
<table border="1" bgcolor="#CCFFFF" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> &nbsp; &nbsp; &nbsp; 連絡先検索結果: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href="#" onclick="hideDiv('SearcHResultSContactsBox');return false;">閉じる[X]</a><br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<div class="scroll_calllog" id="SearcHResultSContactsSpan"> Search Results </div>
<br /><br /> &nbsp;
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="SearcHForMDisplaYBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> &nbsp; &nbsp; &nbsp; 見込み客を検索: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href="#" onclick="LeaDSearcHVieWClose();return false;">閉じる[X]</a><br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<br /><br />
注：見込み客を検索する時、電話番号、見込み客IDまたは <?php echo $label_vendor_lead_code ?> 使用するのに最も良い欄. <br />他の欄を使用すると遅くなる場合があります。見込み客検索はワイルドカードや部分的な検索条件は居されていません。. <br />見込み客検索依頼はシステム内で全て記録されています。.
<br /><br />
<center>
<table border="0">
<tr>
<td align="right"> 電話番号: </td><td align="left"><input type="text" size="18" maxlength="20" name="search_phone_number" id="search_phone_number"></td>
</tr>
<tr>
<td align="right"> 電話番号フィールド: </td>
<td align="left">
<input type="checkbox" name="search_main_phone" id="search_main_phone" size="1" value="0" checked /> 主電話番号
<input type="checkbox" name="search_alt_phone" id="search_alt_phone" size="1" value="0" /> 代替電話番号
<input type="checkbox" name="search_addr3_phone" id="search_addr3_phone" size="1" value="0" /> 住所3電話番号
</td>
</tr>
<tr>
<td align="right"> レコード番号: </td><td align="left"><input type="text" size="11" maxlength="10" name="search_lead_id" id="search_lead_id"></td>
</tr>
<tr>
<td align="right"> <?php echo $label_vendor_lead_code ?>: </td><td align="left"><input type="text" size="18" maxlength="20" name="search_vendor_lead_code" id="search_vendor_lead_code"></td>
</tr>
<tr>
<td align="right"> <?php echo $label_first_name ?>: </td><td align="left"><input type="text" size="18" maxlength="20" name="search_first_name" id="search_first_name"></td>
</tr>
<tr>
<td align="right"> <?php echo $label_last_name ?>: </td><td align="left"><input type="text" size="18" maxlength="20" name="search_last_name" id="search_last_name"></td>
</tr>
<tr>
<td align="right"> <?php echo $label_city ?>: </td><td align="left"><input type="text" size="18" maxlength="20" name="search_city" id="search_city"></td>
</tr>
<tr>
<td align="right"> <?php echo $label_state ?>: </td><td align="left"><input type="text" size="18" maxlength="20" name="search_state" id="search_state"></td>
</tr>
<tr>
<td align="right"> <?php echo $label_postal_code ?>: </td><td align="left"><input type="text" size="10" maxlength="10" name="search_postal_code" id="search_postal_code"></td>
</tr>
<tr>
<td align="center" colspan="2"><br /> <a href="#" onclick="LeadSearchSubmit();return false;">検索を送信</a> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href="#" onclick="LeadSearchReset();return false;">リセットフォーム</a></td>
</tr>
</table>
<br /><br /> &nbsp;
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="SearcHResultSDisplaYBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> &nbsp; &nbsp; &nbsp; 検索結果: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href="#" onclick="hideDiv('SearcHResultSDisplaYBox');return false;">閉じる[X]</a><br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<div class="scroll_calllog" id="SearcHResultSSpan"> Search Results </div>
<br /><br /> &nbsp;
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="CalLNotesDisplaYBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> &nbsp; &nbsp; &nbsp; 電話メモログ: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href="#" onclick="hideDiv('CalLNotesDisplaYBox');return false;">閉じる[X]</a><br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<div class="scroll_calllog" id="CallNotesSpan"> 電話メモリスト </div>
<br /><br /> &nbsp;
<a href="#" onclick="hideDiv('CalLNotesDisplaYBox');return false;">クローズ情報ボックス</a>
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="LeaDInfOBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> &nbsp; &nbsp; &nbsp; 顧客情報: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href="#" onclick="hideDiv('LeaDInfOBox');return false;">閉じる[X]</a>
<br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<span id="LeaDInfOSpan"> Lead Info </span>
<br /><br /> &nbsp;
<a href="#" onclick="hideDiv('LeaDInfOBox');return false;">クローズ情報ボックス</a>
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="PauseCodeSelectBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top">一時停止コードを選んでください：<br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<span id="PauseCodeSelectContent"> 一時停止Code Selection </span>
<input type="hidden" name="PauseCodeSelection" id="PauseCodeSelection" />
<br /><br /> &nbsp;
</td></tr></table>
</span>
<span style="position:absolute;left:<?php echo $PBwidth ?>px;top:40px;z-index:<?php $zi++; echo $zi ?>;" id="PresetsSelectBox">
<table border="0" bgcolor="#9999FF" width="400px" height="<?php echo $HTheight ?>px"><tr><td align="center" valign="top"> プリセットを選ぶ :<br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<span id="PresetsSelectBoxContent"> Presets Selection </span>
<input type="hidden" name="PresetSelection" id="PresetSelection" />
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="GroupAliasSelectBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> グループエイリアスを選んでください。 :<br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<span id="GroupAliasSelectContent"> グループエイリアス選択 </span>
<input type="hidden" name="GroupAliasSelection" id="GroupAliasSelection" />
<br /><br /> &nbsp;
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="DiaLInGrouPSelectBox">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> ·グループダイヤルインを選択 :<br />
<?php
if ($webphone_location == 'bar')
{echo "<br /><img src=\"../agc/images/pixel.gif\" width=\"1px\" height=\"".$webphone_height."px\" /><br />\n";}
?>
<span id="DiaLInGrouPSelectContent"> グループ内をダイヤル Selection </span>
<input type="hidden" name="DiaLInGrouPSelection" id="DiaLInGrouPSelection" />
<br /><br /> &nbsp;
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="blind_monitor_alert_span">
<table border="1" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> ALERT :<br />
<b><font color="red" size="5"> &nbsp; &nbsp; <span id="blind_monitor_alert_span_contents"></span></b></font>
<br /><br /> <a href="#" onclick="hideDiv('blind_monitor_alert_span');return false;">戻る</a>
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="DeactivateDOlDSessioNSpan">
<table border="1" bgcolor="#FFFFFF" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center">別のライブエージェントセッションが開いているユーザーIDを使用していました。それが無効になっています。エージェントの画面に進みます[OK]をクリックして.<br /><a href="#" onclick="hideDiv('DeactivateDOlDSessioNSpan');return false;">OK</a> -->
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="無効OpenerSpan">
<table border="1" bgcolor="#FFFFFF" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center">このエージェントの画面が正常に開かれていない.<br />
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:<?php echo $GHheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="GENDERhideFORieALT"></span>
</form>
<form name="inert_form" id="inert_form" onsubmit="return false;">
<span style="position:absolute;left:0px;top:400px;z-index:1;" id="NothingBox2">
<!-- <BUTTON Type=button name="inert_button" id="inert_button" onclick="return false;"><img src="../agc/images/blank.gif" /></BUTTON> -->
<input type="checkbox" name="inert_button" id="inert_button" size="1" value="0" onclick="return false;" />
</span>
</form>
<form name="alert_form" id="alert_form" onsubmit="return false;">
<span style="position:absolute;left:200px;top:200px;z-index:<?php $zi++; echo $zi ?>;" id="AlertBox">
<table border="2" bgcolor="#666666" cellpadding="2" cellspacing="1">
<tr><td bgcolor="#f0f0f0" align="left">
<font face="arial,helvetica" size="2"><b> &nbsp; Agent Alert!</b></font>
</td></tr>
<tr><td bgcolor="#E6E6E6">
<table border="0" bgcolor="#E3E3E3" width="400">
<tr>
<td align="center" valign="top" width="50"> &nbsp;
<br /><br />
<img src="../agc/images/alert.gif" alt="alert" border="0">
</td>
<td align="center" valign="top"> &nbsp;
<br /><br />
<font face="arial,helvetica" size="2">
<span id="AlertBoxContent"> Alert Box </span>
</font>
<br /><br />
</td>
</tr><tr>
<td align="center" valign="top" colspan="2">
<button type="button" name="alert_button" id="alert_button" onclick="hideDiv('AlertBox');return false;">OK</BUTTON>
<br /> &nbsp;
<!-- <a href="#" onclick="document.alert_form.alert_button.focus();">focus</a> -->
</td></tr>
</table>
</td></tr>
</table>
</span>
</form>
</body>
</html>
<?php
exit;
?>
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