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fa012bfea0a3110abc993edf7ff6f3e7ceddf7a7
agc_2-X/agi/agi-DID_route.agi
T
mattf fa012bfea0 Added Talk Seconds URLs features to campaigns and in-groups 
Small fix for Stereo Call Recordings
Added code for Monitor Deprecation after Asterisk 20

git-svn-id: svn://192.168.202.10@3945 3d104415-ff17-0410-8863-d5cf3c621b8a
2025-09-25 17:02:37 +00:00

1905 lines
74 KiB
Perl
Raw Blame History

#!/usr/bin/perl
#
# agi-DID_route.agi version 2.14
#
# runs when a call comes into an inbound context on a trunk. This script will
# send the calls to various places depending on the settings for each DID.
#
# You need to put a line similar to this below in your extensions.conf file in
# the context for where incoming calls go from your trunks (for example, the
# trunkinbound context which is present in the default dialplan):
#
#[trunkinbound]
# ;inbound DID catch-all:
#exten => _X.,1,AGI(agi-DID_route.agi)
#
# Copyright (C) 2025 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# changes:
# 81007-0324 - First Build
# 90115-0645 - Activated AGENT call routing
# 90117-0756 - Added vicidial_did_log logging to database
# 90214-0217 - Added 'default' did option, to send all non-matching calls to, enforced did_active setting
# 90507-1145 - Added CALLMENU option
# 90825-2252 - Changed PHONE to route using dialplan number
# 91122-0743 - Added QueueMetrics logging as DID INFO entries
# 100116-0631 - Logging bug fixes
# 100123-1423 - Added record call DID option
# 100805-0943 - Added Filter Phone Group alternate routing feature and CID number cleanup
# 110822-1210 - Added did_agent_log optional logging
# 120314-1112 - Fixed small filter bug
# 120430-2214 - Converted call to Monitor app to be asterisk 1.8 compatible
# 130108-1810 - Changes for Asterisk 1.8 compatibility
# 130925-1819 - Added variable filter to prevent DID SQL injection attack
# 130926-1549 - Added new queue_log IVR entries for QM
# 140126-1138 - Added VMAIL_NO_INST options
# 140404-0738 - Added DNC filter options and URL filter DID redirect option
# 140622-0240 - Added no-agent in-group redirect and pre-filter phone group redirect features
# 140811-2151 - Added ability to filter by DNC areacodes if filter_inbound_number set to a DNC option
# 141110-1417 - Fixed issue with multiple filtering options enabled
# 150112-1426 - Added no-agent last_update_time check to match in-group queries
# 150708-2252 - Added max_queue_ingroup_ DID options
# 150806-1316 - Added Filter URL logging to url log, and added variables for uniqueid, channel and server_ip
# 160106-0719 - Added filter option for GROUP_AREACODE
# 161102-1035 - Fixed QM partition problem
# 170322-1708 - Added filter phone group entry BLANK for a blank CIDnumber
# 170923-1355 - Added system filter feature, before any other actions
# 190216-0814 - Fix for user-group, in-group and campaign settings matching issues
# 200623-2258 - Added Answer Signal options
# 201112-0834 - Fix for AGENT routing, check for availability, issue #1211
# 210315-1132 - Fix for multiple filter_clean_cid_number actions, added 'T' filter action, Issue #1247
# 220507-0811 - Added pre_filter_recent_call function
# 230124-1228 - Added logging of VICIrecGatewayID channel variable, and vicidial_did_gateway_log table
# 241208-1748 - Changed DID filter_phone_group_id & pre_filter_phone_group_id to multi-selects
# 250924-2156 - Added code for deprecation of "Monitor" application after Asterisk 20
#
$script = 'agi-DID_route.agi';
$dtmf_silent_prefix = '7';
$at='@';
$S='*';
$US='_';
$route_type='DID';
$DBX=0; # set to 1 for extra debugging output
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$hm = "$hour$min";
$hm = ($hm + 0);
$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$CLInow_date = "$year-$mon-$mday\\ $hour:$min:$sec";
$start_time=$now_date;
$CIDdate = "$mon$mday$hour$min$sec";
$tsSQLdate = "$year$mon$mday$hour$min$sec";
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
$SQLdateBEGIN = $SQLdate;
# default path to astguiclient configuration file:
$PATHconf = '/etc/astguiclient.conf';
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
{
$line = $conf[$i];
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
$i++;
}
if (!$VARDB_port) {$VARDB_port='3306';}
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
if (!$DIDLOGfile) {$DIDLOGfile = "$PATHlogs/didin.$year-$mon-$mday";}
use DBI;
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
### Grab Server values from the database
$stmtA = "SELECT agi_output,local_gmt,asterisk_version FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
$AGILOG = '0';
@aryA = $sthA->fetchrow_array;
$DBagi_output = $aryA[0];
$local_gmt = $aryA[1];
$asterisk_version = $aryA[2];
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
}
$sthA->finish();
#############################################
##### START SYSTEM SETTINGS LOOKUP #####
$stmtA = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_eq_prepend,did_agent_log,alt_log_server_ip,alt_log_dbname,alt_log_login,alt_log_pass,tables_use_alt_log_db,did_system_filter,inbound_answer_config FROM system_settings;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$enable_queuemetrics_logging = $aryA[0];
$queuemetrics_server_ip = $aryA[1];
$queuemetrics_dbname = $aryA[2];
$queuemetrics_login= $aryA[3];
$queuemetrics_pass = $aryA[4];
$queuemetrics_log_id = $aryA[5];
$queuemetrics_eq_prepend = $aryA[6];
$did_agent_log = $aryA[7];
$alt_log_server_ip = $aryA[8];
$alt_log_dbname = $aryA[9];
$alt_log_login = $aryA[10];
$alt_log_pass = $aryA[11];
$tables_use_alt_log_db = $aryA[12];
$SSdid_system_filter = $aryA[13];
$SSinbound_answer_config = $aryA[14];
}
$sthA->finish();
##### END SYSTEM SETTINGS LOOKUP #####
###########################################
$|=1;
while(<STDIN>)
{
chomp;
last unless length($_);
if ($AGILOG)
{
if (/^agi_(\w+)\:\s+(.*)$/)
{
$AGI{$1} = $2;
}
}
if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
if (/^agi_type\:\s+(.*)$/) {$type = $1;}
if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;}
if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
}
if ( ($callerid =~ /\".*\"/) && ( (!$calleridname) or ($calleridname =~ /unknown/) ) )
{
$calleridname = $callerid;
$calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi;
$calleridname =~ s/\"|\" //gi;
}
$callerid =~ s/\D|\'//gi;
$calleridname =~ s/unknown|\'//gi;
if ( (!$callerid) or ($callerid =~ /unknown/) )
{$callerid = $calleridname;}
$callerid =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$calleridname =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$extension =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$VICIrecGatewayID = $AGI->get_variable('VICIrecGatewayID');
$VICIrecGatewayID =~ s/[^0-9a-zA-Z]//gi;
if (length($VICIrecGatewayID) > 19)
{
if ($AGILOG) {$agi_string = "-- VICIrecGatewayID set on this call: |$VICIrecGatewayID|"; &agi_output;}
### Log the call to vicidial_did_gateway_log
$stmtA = "INSERT INTO vicidial_did_gateway_log SET uniqueid='$uniqueid',channel='$channel',server_ip='$VARserver_ip',caller_id_number='$callerid',caller_id_name='$calleridname',extension='$extension',call_date='$SQLdate',VICIrecGatewayID='$VICIrecGatewayID';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsG = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VICIrecGatewayID LOG INSERT: |$affected_rowsG|$stmtA|"; &agi_output;}
}
### BEGIN did_system_filter filter process ###
if ($SSdid_system_filter > 0)
{
if ($AGILOG) {$agi_string = "-- DID SYSTEM FILTER ENABLED: |$SSdid_system_filter|"; &agi_output;}
$stmtA = "SELECT did_id,did_pattern,did_description,did_active,did_route,extension,exten_context,voicemail_ext,phone,server_ip,user,user_unavailable_action,user_route_settings_ingroup,menu_id,record_call,filter_inbound_number,filter_phone_group_id,filter_url,filter_action,filter_extension,filter_exten_context,filter_voicemail_ext,filter_phone,filter_server_ip,filter_user,filter_user_unavailable_action,filter_user_route_settings_ingroup,filter_group_id,filter_call_handle_method,filter_agent_search_method,filter_list_id,filter_campaign_id,filter_phone_code,filter_menu_id,filter_clean_cid_number,group_id,filter_dnc_campaign,filter_url_did_redirect,no_agent_ingroup_redirect,no_agent_ingroup_id,no_agent_ingroup_extension,pre_filter_phone_group_id,pre_filter_extension,max_queue_ingroup_calls,max_queue_ingroup_id,max_queue_ingroup_extension,inbound_route_answer,pre_filter_recent_call,pre_filter_recent_extension FROM vicidial_inbound_dids where did_pattern = 'did_system_filter' and did_active='Y';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$did_id = $aryA[0];
$did_pattern = $aryA[1];
$did_description = $aryA[2];
$did_active = $aryA[3];
$did_route = $aryA[4];
$did_extension = $aryA[5];
$exten_context = $aryA[6];
$voicemail_ext = $aryA[7];
$phone = $aryA[8];
$did_server_ip = $aryA[9];
$user = $aryA[10];
$user_unavailable_action = $aryA[11];
$user_route_settings_ingroup = $aryA[12];
$menu_id = $aryA[13];
$record_call = $aryA[14];
$filter_inbound_number = $aryA[15];
$filter_phone_group_id = $aryA[16];
$filter_url = $aryA[17];
$filter_action = $aryA[18];
$filter_extension = $aryA[19];
$filter_exten_context = $aryA[20];
$filter_voicemail_ext = $aryA[21];
$filter_phone = $aryA[22];
$filter_server_ip = $aryA[23];
$filter_user = $aryA[24];
$filter_user_unavailable_action = $aryA[25];
$filter_user_route_settings_ingroup = $aryA[26];
$filter_group_id = $aryA[27];
$filter_call_handle_method = $aryA[28];
$filter_agent_search_method = $aryA[29];
$filter_list_id = $aryA[30];
$filter_campaign_id = $aryA[31];
$filter_phone_code = $aryA[32];
$filter_menu_id = $aryA[33];
$filter_clean_cid_number = $aryA[34];
$group_id = $aryA[35];
$filter_dnc_campaign = $aryA[36];
$filter_url_did_redirect = $aryA[37];
$no_agent_ingroup_redirect = $aryA[38];
$no_agent_ingroup_id = $aryA[39];
$no_agent_ingroup_extension = $aryA[40];
$pre_filter_phone_group_id = $aryA[41];
$pre_filter_extension = $aryA[42];
$max_queue_ingroup_calls = $aryA[43];
$max_queue_ingroup_id = $aryA[44];
$max_queue_ingroup_extension = $aryA[45];
$inbound_route_answer = $aryA[46];
$pre_filter_recent_call = $aryA[47];
$pre_filter_recent_extension = $aryA[48];
}
else
{
if ($AGILOG) {$agi_string = "-- DID SYSTEM FILTER DOES NOT EXIST: |$sthArows|"; &agi_output;}
}
$sthA->finish();
if ($sthArows > 0)
{
if ($filter_inbound_number =~ /GROUP|URL|DNC_INTERNAL|DNC_CAMPAIGN/)
{
$original_callerid = $callerid;
### BEGIN temp clean caller id number ###
if (length($filter_clean_cid_number) > 1)
{
$original_callerid = $callerid;
$filter_number_altered=0;
if ($filter_clean_cid_number =~ /R\d/)
{
@filter_rule = split(/R/,$filter_clean_cid_number);
$filter_rule[1] =~ s/ .*//gi;
while (length($callerid) > $filter_rule[1])
{$callerid =~ s/^.//gi;}
if (length($callerid) != length($original_callerid))
{$filter_number_altered++;}
}
if ($filter_clean_cid_number =~ /L\d/)
{
@filter_rule = split(/L/,$filter_clean_cid_number);
$filter_rule[1] =~ s/ .*//gi;
$filter_rule_reg = $filter_rule[1];
$callerid =~ s/^$filter_rule_reg//gi;
if (length($callerid) != length($original_callerid))
{$filter_number_altered++;}
}
if ($filter_clean_cid_number =~ /T\d/)
{
@filter_rule = split(/T/,$filter_clean_cid_number);
$filter_rule[1] =~ s/ .*//gi;
$callerid = substr($callerid, 0, $filter_rule[1]);
if (length($callerid) != length($original_callerid))
{$filter_number_altered++;}
}
}
### END temp clean caller id number ###
if ($AGILOG) {$agi_string = "SYSTEM filtering active: |$extension|$filter_inbound_number|$filter_phone_group_id|$filter_url|$filter_action|$filter_clean_cid_number|"; &agi_output;}
if ($filter_inbound_number =~ /GROUP/)
{
$temp_cid_test = $callerid;
if (length($callerid)<1) {$temp_cid_test = 'BLANK';}
$stmtA = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id='$filter_phone_group_id' and phone_number='$temp_cid_test';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$filter_match_found = $aryA[0];
}
$sthA->finish();
if ( ($filter_match_found < 1) && ($filter_inbound_number =~ /AREACODE/) )
{
$alt_areacode = substr($callerid, 0, 3);
$alt_areacode .= "XXXXXXX";
$stmtB = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id='$filter_phone_group_id' and phone_number='$alt_areacode';";
$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$filter_match_found = $aryA[0];
}
$sthA->finish();
}
if ($AGILOG) {$agi_string = "SYSTEM FILTER GROUP: |$filter_match_found|$stmtA|$stmtB|"; &agi_output;}
}
elsif ($filter_inbound_number =~ /DNC_INTERNAL/)
{
$alt_areacode = substr($callerid, 0, 3);
$alt_areacode .= "XXXXXXX";
$stmtA = "SELECT count(*) FROM vicidial_dnc where phone_number IN('$callerid','$alt_areacode');";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$filter_match_found = $aryA[0];
}
$sthA->finish();
if ($AGILOG) {$agi_string = "SYSTEM FILTER DNC_INTERNAL: |$filter_match_found|$stmtA|"; &agi_output;}
}
elsif ($filter_inbound_number =~ /DNC_CAMPAIGN/)
{
$alt_areacode = substr($callerid, 0, 3);
$alt_areacode .= "XXXXXXX";
$stmtA = "SELECT count(*) FROM vicidial_campaign_dnc where campaign_id='$filter_dnc_campaign' and phone_number IN('$callerid','$alt_areacode');";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$filter_match_found = $aryA[0];
}
$sthA->finish();
if ($AGILOG) {$agi_string = "SYSTEM FILTER DNC_CAMPAIGN: |$filter_match_found|$stmtA|"; &agi_output;}
}
else
{
### first, find curl binary
$curlbin = '';
if ( -e ('/bin/curl')) {$curlbin = '/bin/curl';}
else
{
if ( -e ('/usr/bin/curl')) {$curlbin = '/usr/bin/curl';}
else
{
if ( -e ('/usr/local/bin/curl')) {$curlbin = '/usr/local/bin/curl';}
else
{
if ($AGILOG) {$agi_string = "ERROR: cannot filter by URL, curl binary not found"; &agi_output;}
}
}
}
if ( (length($curlbin) > 4) && ($filter_url =~ /http/i) && (length($filter_url) > 8) )
{
$filter_url =~ s/^VAR|^ //gi;
$filter_url =~ s/--A--phone_number--B--/$callerid/gi;
$filter_url =~ s/--A--did_pattern--B--/$did_pattern/gi;
$filter_url =~ s/--A--uniqueid--B--/$uniqueid/gi;
$filter_url =~ s/--A--channel--B--/$channel/gi;
$filter_url =~ s/--A--server_ip--B--/$VARserver_ip/gi;
$filter_url =~ s/&/\\&/gi;
$filter_url =~ s/ /+/gi;
### insert a new url log entry
$SQL_log = "$filter_url";
$SQL_log =~ s/;|\||\\//gi;
$stmtA = "INSERT INTO vicidial_url_log SET uniqueid='$uniqueid',url_date=NOW(),url_type='DID_FILTER',url='$SQL_log',url_response='';";
$affected_rows = $dbhA->do($stmtA);
$stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;";
$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$url_id = $aryA[0];
}
$sthA->finish();
my $secW = time();
@curl_output = `$curlbin $filter_url`;
my $secY = time();
my $response_sec = ($secY - $secW);
$k=0;
$full_output='';
foreach (@curl_output)
{
$full_output_raw .= $curl_output[$k];
$k++;
}
$full_output = $full_output_raw;
$full_output =~ s/\D//gi;
if ($full_output > 0)
{
$filter_match_found = $full_output;
if ($filter_url_did_redirect =~ /Y/)
{
$did_route='DID';
if ($AGILOG) {$agi_string = "SYSTEM Filter URL DID Redirect found: |$filter_match_found|$filter_url_did_redirect|$did_route|"; &agi_output;}
}
}
### update url log entry
$full_output_raw =~ s/;|\||\\//gi;
$stmtA = "UPDATE vicidial_url_log SET url_response='$full_output_raw|$full_output',response_sec='$response_sec' where url_log_id='$url_id';";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "SYSTEM URL filter search response: |$filter_match_found|$full_output|$filter_url|$affected_rows|"; &agi_output;}
}
}
if ($filter_match_found > 0)
{
if ($did_route !~ /DID/)
{$did_route = $filter_action;}
$did_extension = $filter_extension;
$exten_context = $filter_exten_context;
$voicemail_ext = $filter_voicemail_ext;
$phone = $filter_phone;
$did_server_ip = $filter_server_ip;
$user = $filter_user;
$user_unavailable_action = $filter_user_unavailable_action;
$user_route_settings_ingroup = $filter_user_route_settings_ingroup;
$menu_id = $filter_menu_id;
$route_type = 'FILTER';
if ($AGILOG) {$agi_string = "SYSTEM Filter match found: |$filter_match_found|$filter_inbound_number|$filter_action|$did_route|"; &agi_output;}
if ($filter_number_altered > 0)
{
$newcallerid = "\"$calleridname <$callerid>\"";
$AGI->set_callerid($newcallerid);
if ($AGILOG) {$agi_string = "filter clean callerid, setting new CID: |$callerid|$calleridname|$newcallerid|$filter_clean_cid_number| Old: |$original_callerid|"; &agi_output;}
}
### Log the call to vicidial_did_log
$stmtA = "INSERT INTO vicidial_did_log SET uniqueid='$uniqueid',channel='$channel',server_ip='$VARserver_ip',caller_id_number='$callerid',caller_id_name='$calleridname',extension='$extension',call_date='$SQLdate',did_id='$did_id',did_route='F_$did_route';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsL = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- SYSTEM FILTER DID LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
### Log the call to call_log
$stmtA = "INSERT INTO call_log SET uniqueid='$unique_id', channel='$channel', channel_group='DID_INBOUND', server_ip='$VARserver_ip', type='$type', extension='$extension', number_dialed='$extension', caller_code='$callerid', start_time='$SQLdate', start_epoch='$now_date_epoch';";
$affected_rowsC = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- SYSTEM FILTER CALL LOG : |$affected_rowsC|$stmtA|"; &agi_output;}
if ($AGILOG) {$did_string = "$SQLdate|$uniqueid|$channel|$extension|$callerid|$calleridname|$did_id|$did_route|"; &did_output;}
if ($did_agent_log =~ /Y/)
{
if ($did_route !~ /IN_GROUP/)
{$group_id='';}
$stmtA = "INSERT INTO vicidial_did_agent_log SET uniqueid='$uniqueid',server_ip='$VARserver_ip',caller_id_number='$callerid',caller_id_name='$calleridname',extension='$extension',call_date='$SQLdate',did_id='$did_id',did_route='$did_route',user='VDCL',group_id='$group_id',did_description='$did_description';";
if ( ($tables_use_alt_log_db =~ /did_agent_log/i) && (length($alt_log_server_ip)>4) && (length($alt_log_dbname)>0) )
{
$dbhD = DBI->connect("DBI:mysql:$alt_log_dbname:$alt_log_server_ip:3306", "$alt_log_login", "$alt_log_pass")
or die "Couldn't connect to database: " . DBI->errstr;
if ($AGILOG) {$agi_string = "CONNECTED TO ALT-LOG DATABASE: $alt_log_server_ip|$alt_log_dbname|$uniqueid"; &agi_output;}
$affected_rowsAL = $dbhD->do($stmtA);
$dbhD->disconnect();
}
else
{
$affected_rowsAL = $dbhA->do($stmtA);
}
if ($AGILOG) {$agi_string = "SYSTEM FILTER -- DID AGENT LOG : |$affected_rowsAL|$stmtA|"; &agi_output;}
}
### Route call to a VICIDIAL-defined phone
if ($did_route =~ /PHONE/)
{
$stmtA = "SELECT dialplan_number,voicemail_id,protocol,ext_context FROM phones where server_ip='$did_server_ip' and extension='$phone';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$dialplan_number = $aryA[0];
$voicemail_id = $aryA[1];
$protocol = $aryA[2];
$ext_context = $aryA[3];
}
$sthA->finish();
### format the remote server dialstring to get the call to the overflow agent meetme room
if( $did_server_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ )
{
$a = leading_zero($1);
$b = leading_zero($2);
$c = leading_zero($3);
$d = leading_zero($4);
$ServerString = "$a$S$b$S$c$S$d$S";
}
$did_extension = "$ServerString$dialplan_number";
$did_route = 'EXTEN';
}
### Route call to a voicemail box on the system
if ($did_route =~ /VOICEMAIL|VMAIL_NO_INST/)
{
### format the remote server dialstring to get the call to the overflow agent meetme room
if( $did_server_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ )
{
$a = leading_zero($1);
$b = leading_zero($2);
$c = leading_zero($3);
$d = leading_zero($4);
$ServerString = "$a$S$b$S$c$S$d$S";
}
if ($did_route =~ /VMAIL_NO_INST/)
{$voicemail_dump_exten = $voicemail_dump_exten_no_inst;}
$did_extension = "$ServerString$voicemail_dump_exten$voicemail_ext";
$did_route = 'EXTEN';
}
$did_ig_prefix='99909';
if ( ($SSinbound_answer_config > 0) && ($inbound_route_answer =~ /N/i) )
{$did_ig_prefix='99809';}
### Route call to a VICIDIAL Inbound Group
if ($did_route =~ /IN_GROUP/)
{
$did_extension = "$did_ig_prefix$S$did_id$S$S$S$route_type";
$exten_context = $ext_context;
$did_route = 'EXTEN';
}
### Route call to a logged-in VICIDIAL agent
if ($did_route =~ /AGENT/)
{
$did_extension = "$did_ig_prefix$S$did_id$S$S$S$route_type";
$exten_context = $ext_context;
$did_route = 'EXTEN';
}
### QueueMetrics logging if enabled
if ( ($did_route =~ /EXTEN|CALLMENU/) && ($enable_queuemetrics_logging > 0) )
{
$dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass")
or die "Couldn't connect to database: " . DBI->errstr;
if ($DBX) {print "CONNECTED TO QueueMetrics DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
$stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$uniqueid',queue='NONE',agent='NONE',verb='INFO',data1='DID',data2='$extension',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
$dbhB->disconnect();
}
### Route call to an extension on the system
if ($did_route =~ /EXTEN/)
{
$XFERexten = "$did_extension";
if ($AGILOG) {$agi_string = "SYSTEM FILTER exiting the DID app, transferring call to $XFERexten @ $exten_context"; &agi_output;}
print "SET CONTEXT $exten_context\n";
$result = <STDIN>;
checkresult($result);
print "SET EXTENSION $XFERexten\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
exit;
}
### Route call to a DID in the trunkinbound context on the system
if ($did_route =~ /DID/)
{
if ($AGILOG) {$agi_string = "SYSTEM FILTER exiting the DID app, transferring call to $filter_match_found @ trunkinbound"; &agi_output;}
print "SET CONTEXT trunkinbound\n";
$result = <STDIN>;
checkresult($result);
print "SET EXTENSION $filter_match_found\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
exit;
}
### Route call to a call menu on the system
if ($did_route =~ /CALLMENU/)
{
if ($enable_queuemetrics_logging > 0)
{
$dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass")
or die "Couldn't connect to database: " . DBI->errstr;
if ($DBX) {print "CONNECTED TO QM DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
$stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$uniqueid',queue='NONE',agent='NONE',verb='INFO',data1='IVRSTART',data2='$callerid',data3='$extension',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
$dbhB->disconnect();
}
$XFERcontext = "$menu_id";
if ($AGILOG) {$agi_string = "SYSTEM FILTER exiting the DID app, transferring call to CALLMENU $XFERcontext"; &agi_output;}
print "SET CONTEXT $XFERcontext\n";
$result = <STDIN>;
checkresult($result);
print "SET EXTENSION s\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
exit;
}
}
$callerid = $original_callerid;
}
}
}
### END did_system_filter filter process ###
### Grab DID values from the database
$DIDs_in_system=0;
$stmtA = "SELECT did_id,did_pattern,did_description,did_active,did_route,extension,exten_context,voicemail_ext,phone,server_ip,user,user_unavailable_action,user_route_settings_ingroup,menu_id,record_call,filter_inbound_number,filter_phone_group_id,filter_url,filter_action,filter_extension,filter_exten_context,filter_voicemail_ext,filter_phone,filter_server_ip,filter_user,filter_user_unavailable_action,filter_user_route_settings_ingroup,filter_group_id,filter_call_handle_method,filter_agent_search_method,filter_list_id,filter_campaign_id,filter_phone_code,filter_menu_id,filter_clean_cid_number,group_id,filter_dnc_campaign,filter_url_did_redirect,no_agent_ingroup_redirect,no_agent_ingroup_id,no_agent_ingroup_extension,pre_filter_phone_group_id,pre_filter_extension,max_queue_ingroup_calls,max_queue_ingroup_id,max_queue_ingroup_extension,inbound_route_answer,pre_filter_recent_call,pre_filter_recent_extension FROM vicidial_inbound_dids where did_pattern = '$extension' and did_active='Y';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$did_id = $aryA[0];
$did_pattern = $aryA[1];
$did_description = $aryA[2];
$did_active = $aryA[3];
$did_route = $aryA[4];
$did_extension = $aryA[5];
$exten_context = $aryA[6];
$voicemail_ext = $aryA[7];
$phone = $aryA[8];
$did_server_ip = $aryA[9];
$user = $aryA[10];
$user_unavailable_action = $aryA[11];
$user_route_settings_ingroup = $aryA[12];
$menu_id = $aryA[13];
$record_call = $aryA[14];
$filter_inbound_number = $aryA[15];
$filter_phone_group_id = $aryA[16];
$filter_url = $aryA[17];
$filter_action = $aryA[18];
$filter_extension = $aryA[19];
$filter_exten_context = $aryA[20];
$filter_voicemail_ext = $aryA[21];
$filter_phone = $aryA[22];
$filter_server_ip = $aryA[23];
$filter_user = $aryA[24];
$filter_user_unavailable_action = $aryA[25];
$filter_user_route_settings_ingroup = $aryA[26];
$filter_group_id = $aryA[27];
$filter_call_handle_method = $aryA[28];
$filter_agent_search_method = $aryA[29];
$filter_list_id = $aryA[30];
$filter_campaign_id = $aryA[31];
$filter_phone_code = $aryA[32];
$filter_menu_id = $aryA[33];
$filter_clean_cid_number = $aryA[34];
$group_id = $aryA[35];
$filter_dnc_campaign = $aryA[36];
$filter_url_did_redirect = $aryA[37];
$no_agent_ingroup_redirect = $aryA[38];
$no_agent_ingroup_id = $aryA[39];
$no_agent_ingroup_extension = $aryA[40];
$pre_filter_phone_group_id = $aryA[41];
$pre_filter_extension = $aryA[42];
$max_queue_ingroup_calls = $aryA[43];
$max_queue_ingroup_id = $aryA[44];
$max_queue_ingroup_extension = $aryA[45];
$inbound_route_answer = $aryA[46];
$pre_filter_recent_call = $aryA[47];
$pre_filter_recent_extension = $aryA[48];
$DIDs_in_system++;
}
$sthA->finish();
if ($sthArows < 1)
{
### Grab DID values from the database for a default DID pattern if there is one
$stmtA = "SELECT did_id,did_pattern,did_description,did_active,did_route,extension,exten_context,voicemail_ext,phone,server_ip,user,user_unavailable_action,user_route_settings_ingroup,menu_id,record_call,filter_inbound_number,filter_phone_group_id,filter_url,filter_action,filter_extension,filter_exten_context,filter_voicemail_ext,filter_phone,filter_server_ip,filter_user,filter_user_unavailable_action,filter_user_route_settings_ingroup,filter_group_id,filter_call_handle_method,filter_agent_search_method,filter_list_id,filter_campaign_id,filter_phone_code,filter_menu_id,filter_clean_cid_number,group_id,filter_dnc_campaign,filter_url_did_redirect,no_agent_ingroup_redirect,no_agent_ingroup_id,no_agent_ingroup_extension,pre_filter_phone_group_id,pre_filter_extension,max_queue_ingroup_calls,max_queue_ingroup_id,max_queue_ingroup_extension,inbound_route_answer,pre_filter_recent_call,pre_filter_recent_extension FROM vicidial_inbound_dids where did_pattern = 'default' and did_active='Y';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$DIDs_in_system=$sthA->rows;
if ($DIDs_in_system > 0)
{
@aryA = $sthA->fetchrow_array;
$did_id = $aryA[0];
$did_pattern = $aryA[1];
$did_description = $aryA[2];
$did_active = $aryA[3];
$did_route = $aryA[4];
$did_extension = $aryA[5];
$exten_context = $aryA[6];
$voicemail_ext = $aryA[7];
$phone = $aryA[8];
$did_server_ip = $aryA[9];
$user = $aryA[10];
$user_unavailable_action = $aryA[11];
$user_route_settings_ingroup = $aryA[12];
$menu_id = $aryA[13];
$record_call = $aryA[14];
$filter_inbound_number = $aryA[15];
$filter_phone_group_id = $aryA[16];
$filter_url = $aryA[17];
$filter_action = $aryA[18];
$filter_extension = $aryA[19];
$filter_exten_context = $aryA[20];
$filter_voicemail_ext = $aryA[21];
$filter_phone = $aryA[22];
$filter_server_ip = $aryA[23];
$filter_user = $aryA[24];
$filter_user_unavailable_action = $aryA[25];
$filter_user_route_settings_ingroup = $aryA[26];
$filter_group_id = $aryA[27];
$filter_call_handle_method = $aryA[28];
$filter_agent_search_method = $aryA[29];
$filter_list_id = $aryA[30];
$filter_campaign_id = $aryA[31];
$filter_phone_code = $aryA[32];
$filter_menu_id = $aryA[33];
$filter_clean_cid_number = $aryA[34];
$group_id = $aryA[35];
$filter_dnc_campaign = $aryA[36];
$filter_url_did_redirect = $aryA[37];
$no_agent_ingroup_redirect = $aryA[38];
$no_agent_ingroup_id = $aryA[39];
$no_agent_ingroup_extension = $aryA[40];
$pre_filter_phone_group_id = $aryA[41];
$pre_filter_extension = $aryA[42];
$max_queue_ingroup_calls = $aryA[43];
$max_queue_ingroup_id = $aryA[44];
$max_queue_ingroup_extension = $aryA[45];
$inbound_route_answer = $aryA[46];
$pre_filter_recent_call = $aryA[47];
$pre_filter_recent_extension = $aryA[48];
}
$sthA->finish();
}
### Log the call to vicidial_did_log
$stmtA = "INSERT INTO vicidial_did_log SET uniqueid='$uniqueid',channel='$channel',server_ip='$VARserver_ip',caller_id_number='$callerid',caller_id_name='$calleridname',extension='$extension',call_date='$SQLdate',did_id='$did_id',did_route='$did_route';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsL = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- DID LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
### Log the call to call_log
$stmtA = "INSERT INTO call_log SET uniqueid='$unique_id', channel='$channel', channel_group='DID_INBOUND', server_ip='$VARserver_ip', type='$type', extension='$extension', number_dialed='$extension', caller_code='$callerid', start_time='$SQLdate', start_epoch='$now_date_epoch';";
$affected_rowsC = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- CALL LOG : |$affected_rowsC|$stmtA|"; &agi_output;}
if ($AGILOG) {$did_string = "$SQLdate|$uniqueid|$channel|$extension|$callerid|$calleridname|$did_id|$did_route|"; &did_output;}
if ($did_agent_log =~ /Y/)
{
if ($did_route !~ /IN_GROUP/)
{$group_id='';}
$stmtA = "INSERT INTO vicidial_did_agent_log SET uniqueid='$uniqueid',server_ip='$VARserver_ip',caller_id_number='$callerid',caller_id_name='$calleridname',extension='$extension',call_date='$SQLdate',did_id='$did_id',did_route='$did_route',user='VDCL',group_id='$group_id',did_description='$did_description';";
if ( ($tables_use_alt_log_db =~ /did_agent_log/i) && (length($alt_log_server_ip)>4) && (length($alt_log_dbname)>0) )
{
$dbhD = DBI->connect("DBI:mysql:$alt_log_dbname:$alt_log_server_ip:3306", "$alt_log_login", "$alt_log_pass")
or die "Couldn't connect to database: " . DBI->errstr;
if ($AGILOG) {$agi_string = "CONNECTED TO ALT-LOG DATABASE: $alt_log_server_ip|$alt_log_dbname|$uniqueid"; &agi_output;}
$affected_rowsAL = $dbhD->do($stmtA);
$dbhD->disconnect();
}
else
{
$affected_rowsAL = $dbhA->do($stmtA);
}
if ($AGILOG) {$agi_string = "-- DID AGENT LOG : |$affected_rowsAL|$stmtA|"; &agi_output;}
}
if ($DIDs_in_system < 1)
{
### if nothing found, exit script
if ($AGILOG) {$did_string = "NO default DID DEFINED! EXITING... $SQLdate|$uniqueid|$channel|$extension|$callerid|$calleridname|"; &did_output;}
exit;
}
### if set to record this call, start recording ###
if ($record_call =~ /Y/)
{
$insert_recording_id='';
$filename = "$tsSQLdate$US$extension$US$callerid";
### code to record call goes here ###
%ast_ver_str = parse_asterisk_version($asterisk_version);
if (( $ast_ver_str{major} = 1 ) && ($ast_ver_str{minor} < 6))
{
$AGI->exec("Monitor wav|/var/spool/asterisk/monitor/MIX/$filename");
}
else
{
if ($ast_ver_str{major} > 20)
{
# Deprecation of "Monitor" application after Asterisk 20
$AGI->exec("MixMonitor",",r($PATHmonitor/MIX/$filename-in.wav)t($PATHmonitor/MIX/$filename-out.wav)");
}
else
{
$AGI->exec("Monitor","wav,/var/spool/asterisk/monitor/MIX/$filename");
}
}
### insert record into recording_log table ###
$stmtA = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,length_in_sec,filename,lead_id,user,location,vicidial_id) values('$channel','$VARserver_ip','$callerid','$SQLdate','$now_date_epoch','0','$filename','0','$extension','$filename','$unique_id');";
$affected_rowsR = $dbhA->do($stmtA);
if ($affected_rowsR > 0)
{
$stmtB = "select LAST_INSERT_ID() LIMIT 1;";
$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$insert_recording_id = $aryA[0];
}
$sthA->finish();
}
if ($AGILOG) {$did_string = "-- RECORDING LOG : |$affected_rowsR|$insert_recording_id|$stmtA|"; &did_output;}
}
### Grab Server values from the database
$cbc=0;
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks,voicemail_dump_exten_no_inst FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cbc)
{
@aryA = $sthA->fetchrow_array;
$DBvoicemail_dump_exten = $aryA[0];
$DBext_context = $aryA[1];
$DBanswer_transfer_agent = $aryA[2];
$DBSERVER_GMT = $aryA[3];
$DBasterisk_version = $aryA[4];
$DBmax_vicidial_trunks = $aryA[5];
$voicemail_dump_exten_no_inst = $aryA[6];
if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;}
if ($DBext_context) {$ext_context = $DBext_context;}
if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;}
if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;}
if ($DBasterisk_version) {$AST_ver = $DBasterisk_version;}
if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;}
$cbc++;
}
$sthA->finish();
### BEGIN clean caller id number ###
if (length($filter_clean_cid_number) > 1)
{
$original_callerid = $callerid;
$filter_number_altered=0;
if ($filter_clean_cid_number =~ /R\d/)
{
@filter_rule = split(/R/,$filter_clean_cid_number);
$filter_rule[1] =~ s/ .*//gi;
while (length($callerid) > $filter_rule[1])
{$callerid =~ s/^.//gi;}
if (length($callerid) != length($original_callerid))
{$filter_number_altered++;}
}
if ($filter_clean_cid_number =~ /L\d/)
{
@filter_rule = split(/L/,$filter_clean_cid_number);
$filter_rule[1] =~ s/ .*//gi;
$filter_rule_reg = $filter_rule[1];
$callerid =~ s/^$filter_rule_reg//gi;
if (length($callerid) != length($original_callerid))
{$filter_number_altered++;}
}
if ($filter_clean_cid_number =~ /T\d/)
{
@filter_rule = split(/T/,$filter_clean_cid_number);
$filter_rule[1] =~ s/ .*//gi;
$callerid = substr($callerid, 0, $filter_rule[1]);
if (length($callerid) != length($original_callerid))
{$filter_number_altered++;}
}
if ($filter_number_altered > 0)
{
$newcallerid = "\"$calleridname <$callerid>\"";
$AGI->set_callerid($newcallerid);
if ($AGILOG) {$agi_string = "filter clean callerid, setting new CID: |$callerid|$calleridname|$newcallerid|$filter_clean_cid_number| Old: |$original_callerid|"; &agi_output;}
}
}
### END clean caller id number ###
##### BEGIN pre-filtering process #####
$pre_filter_match_found=0;
$filter_match_found=0;
if ( (length($pre_filter_phone_group_id)>0) && (length($pre_filter_extension)>0) )
{
if ($AGILOG) {$agi_string = "pre-filtering active: |$extension|$pre_filter_phone_group_id|$pre_filter_extension|$filter_clean_cid_number|$callerid"; &agi_output;}
$pre_filter_phone_group_idSQL = "\"$pre_filter_phone_group_id\"";
$pre_filter_phone_group_idSQL =~ s/,/","/gi;
$temp_cid_test = $callerid;
if (length($callerid)<1) {$temp_cid_test = 'BLANK';}
$stmtA = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id IN($pre_filter_phone_group_idSQL) and phone_number='$temp_cid_test';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($AGILOG) {$agi_string = "$sthArows|$stmtA|"; &agi_output;}
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$pre_filter_match_found = $aryA[0];
}
$sthA->finish();
if ($pre_filter_match_found > 0)
{
$did_route='DID';
$did_extension = $pre_filter_extension;
$filter_match_found = $pre_filter_extension;
$exten_context = 'trunkinbound';
$route_type = 'PREFILTER';
if ($AGILOG) {$agi_string = "PRE-Filter match found: |$pre_filter_match_found|$pre_filter_phone_group_id|$pre_filter_extension|$did_route|"; &agi_output;}
### Update the call in vicidial_did_log
$stmtA = "UPDATE vicidial_did_log SET did_route='PF_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsL = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
}
}
##### END pre-filtering process #####
##### BEGIN pre-filter recent call process #####
$pre_filter_recent_outbound_found=0;
$pre_filter_recent_inbound_found=0;
$outbound_searchSQL='';
$inbound_searchSQL='';
if ( (length($pre_filter_recent_call)>0) && (length($pre_filter_recent_extension)>0) )
{
if ($AGILOG) {$agi_string = "pre-filter recent call active: |$extension|$pre_filter_recent_call|$pre_filter_recent_extension|$filter_clean_cid_number|$callerid"; &agi_output;}
$temp_cid_test = $callerid;
if (length($callerid)<1) {$temp_cid_test = 'BLANK';}
### BEGIN gather settings container details for pre-filter recent call
$CQcontainer_entry='';
$stmtA = "SELECT container_entry FROM vicidial_settings_containers where container_id='$pre_filter_recent_call';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
$outbound_recent_call_check_type='';
$outbound_recent_call_days=0;
$outbound_recent_call_campaigns='';
$outbound_recent_call_statuses='';
$inbound_recent_call_check_type='';
$inbound_recent_call_days=0;
$inbound_recent_call_groups='';
$inbound_recent_call_statuses='';
@aryA = $sthA->fetchrow_array;
$RCcontainer_entry = $aryA[0];
$RCcontainer_entry =~ s/\r|\t|\'|\"//gi;
@RCfilter_settings = split(/\n/,$RCcontainer_entry);
$sea=0;
foreach (@RCfilter_settings)
{
if ($DBX > 0) {print STDERR "RC DEBUG 0: $sea|$RCfilter_settings[$sea]|\n";}
if ($RCfilter_settings[$sea] =~ /^outbound_recent_call_check_type => /)
{
# outbound_recent_call_check_type => lead-x-y-days-range (or 'log-x-y-days-range')
$RCfilter_settings[$sea] =~ s/^outbound_recent_call_check_type => //gi;
$outbound_recent_call_check_type = $RCfilter_settings[$sea];
if ($DBX > 0) {print STDERR "RC DEBUG 2: outbound_recent_call_check_type FOUND: |$outbound_recent_call_check_type| $sea|$RCfilter_settings[$sea]|\n";}
}
if ($RCfilter_settings[$sea] =~ /^outbound_recent_call_days => /)
{
# outbound_recent_call_days => 0-21
$RCfilter_settings[$sea] =~ s/^outbound_recent_call_days => //gi;
$outbound_recent_call_days = $RCfilter_settings[$sea];
$outbound_recent_call_days =~ s/[^-0-9]//gi;
if ($DBX > 0) {print STDERR "RC DEBUG 2: outbound_recent_call_days FOUND: |$outbound_recent_call_days| $sea|$RCfilter_settings[$sea]|\n";}
}
if ($RCfilter_settings[$sea] =~ /^outbound_recent_call_campaigns => /)
{
# outbound_recent_call_campaigns => --ALL-- (or pipe-delimited list of campaign IDs: "TESTCAMP|TEST2|TEST3")
$RCfilter_settings[$sea] =~ s/^outbound_recent_call_campaigns => //gi;
$outbound_recent_call_campaigns = $RCfilter_settings[$sea];
if ($DBX > 0) {print STDERR "RC DEBUG 3: outbound_recent_call_campaigns FOUND: |$outbound_recent_call_campaigns| $sea|$RCfilter_settings[$sea]|\n";}
}
if ($RCfilter_settings[$sea] =~ /^outbound_recent_call_statuses => /)
{
# outbound_recent_call_statuses => --ALL-- (or pipe-delimited list of statuses: "DNC|NI|LIT")
$RCfilter_settings[$sea] =~ s/^outbound_recent_call_statuses => //gi;
$outbound_recent_call_statuses = $RCfilter_settings[$sea];
if ($DBX > 0) {print STDERR "RC DEBUG 4: outbound_recent_call_statuses FOUND: |$outbound_recent_call_statuses| $sea|$RCfilter_settings[$sea]|\n";}
}
if ($RCfilter_settings[$sea] =~ /^inbound_recent_call_check_type => /)
{
# inbound_recent_call_check_type => lead-x-y-days-range (or 'log-x-y-days-range')
$RCfilter_settings[$sea] =~ s/^inbound_recent_call_check_type => //gi;
$inbound_recent_call_check_type = $RCfilter_settings[$sea];
if ($DBX > 0) {print STDERR "RC DEBUG 5: inbound_recent_call_check_type FOUND: |$inbound_recent_call_check_type| $sea|$RCfilter_settings[$sea]|\n";}
}
if ($RCfilter_settings[$sea] =~ /^inbound_recent_call_days => /)
{
# inbound_recent_call_days => 21-999
$RCfilter_settings[$sea] =~ s/^inbound_recent_call_days => //gi;
$inbound_recent_call_days = $RCfilter_settings[$sea];
$inbound_recent_call_days =~ s/[^-0-9]//gi;
if ($DBX > 0) {print STDERR "RC DEBUG 6: inbound_recent_call_days FOUND: |$inbound_recent_call_days| $sea|$RCfilter_settings[$sea]|\n";}
}
if ($RCfilter_settings[$sea] =~ /^inbound_recent_call_groups => /)
{
# inbound_recent_call_groups => --ALL-- (or pipe-delimited list of inbound group IDs: "TEST_IN|TEST_IN2|TEST_IN3")
# NOTE: if using a 'lead' check type, this field should be a list of campaign IDs to check within the campaign lists
$RCfilter_settings[$sea] =~ s/^inbound_recent_call_groups => //gi;
$inbound_recent_call_groups = $RCfilter_settings[$sea];
if ($DBX > 0) {print STDERR "RC DEBUG 7: inbound_recent_call_groups FOUND: |$inbound_recent_call_groups| $sea|$RCfilter_settings[$sea]|\n";}
}
if ($RCfilter_settings[$sea] =~ /^inbound_recent_call_statuses => /)
{
# inbound_recent_call_statuses => --ALL-- (or pipe-delimited list of statuses: "DNC|NI|LIT")
$RCfilter_settings[$sea] =~ s/^inbound_recent_call_statuses => //gi;
$inbound_recent_call_statuses = $RCfilter_settings[$sea];
if ($DBX > 0) {print STDERR "RC DEBUG 8: inbound_recent_call_statuses FOUND: |$inbound_recent_call_statuses| $sea|$RCfilter_settings[$sea]|\n";}
}
$sea++;
}
# OUTBOUND validate and build SQL segments based on settings above
$outbound_search_table = 'vicidial_log';
$outbound_search_date = 'call_date';
if ( ($outbound_recent_call_check_type =~ /x-y-days-range/i) && ($outbound_recent_call_check_type =~ /lead|log/i) && (length($outbound_recent_call_campaigns) > 1) && (length($outbound_recent_call_statuses) > 0) )
{
if ( (length($outbound_recent_call_days) > 2) && ($outbound_recent_call_days =~ /\d-\d/) )
{
if ($outbound_recent_call_check_type =~ /lead/i)
{
$outbound_search_table = 'vicidial_list';
$outbound_search_date = 'last_local_call_time';
}
@outbound_recent_call_days_ARY = split(/-/,$outbound_recent_call_days);
$temp_days_start = $outbound_recent_call_days_ARY[0];
$temp_days_end = $outbound_recent_call_days_ARY[1];
$temp_days_start =~ s/\D//gi;
$temp_days_end =~ s/\D//gi;
if ( (length($temp_days_start) > 0) && (length($temp_days_start) > 0) )
{
$outbound_searchSQL = "and ($outbound_search_date <= CONCAT(DATE_ADD(CURDATE(), INTERVAL -$temp_days_start DAY),' 23:59:59')) and ($outbound_search_date >= CONCAT(DATE_ADD(CURDATE(), INTERVAL -$temp_days_end DAY),' 00:00:00'))";
}
if ($outbound_recent_call_campaigns !~ /--ALL--/)
{
$outbound_recent_call_campaigns =~ s/\|/','/gi;
if ($outbound_recent_call_check_type =~ /lead/i)
{
$temp_lists='';
# gather all lists within the defined campaigns
$cl=0;
$stmtA = "SELECT list_id FROM vicidial_lists where campaign_id IN('$outbound_recent_call_campaigns');";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cl)
{
@aryA = $sthA->fetchrow_array;
if ($cl > 0) {$temp_lists .= ",";}
$temp_lists .= "'$aryA[0]'";
$cl++;
}
$sthA->finish();
if (length($temp_lists) < 3)
{$temp_lists = "'99999999999999999999'";}
$outbound_searchSQL .= " and list_id IN($temp_lists)";
}
else
{
$outbound_searchSQL .= " and campaign_id IN('$outbound_recent_call_campaigns')";
}
}
if ($outbound_recent_call_statuses !~ /--ALL--/)
{
$outbound_recent_call_statuses =~ s/\|/','/gi;
$outbound_searchSQL .= " and status IN('$outbound_recent_call_statuses')";
}
}
}
# INBOUND validate and build SQL segments based on settings above
$inbound_search_table = 'vicidial_closer_log';
$inbound_search_date = 'call_date';
if ( ($inbound_recent_call_check_type =~ /x-y-days-range/i) && ($inbound_recent_call_check_type =~ /lead|log/i) && (length($inbound_recent_call_groups) > 1) && (length($inbound_recent_call_statuses) > 0) )
{
if ( (length($inbound_recent_call_days) > 2) && ($inbound_recent_call_days =~ /\d-\d/) )
{
if ($inbound_recent_call_check_type =~ /lead/i)
{
$inbound_search_table = 'vicidial_list';
$inbound_search_date = 'last_local_call_time';
}
@inbound_recent_call_days_ARY = split(/-/,$inbound_recent_call_days);
$temp_days_start = $inbound_recent_call_days_ARY[0];
$temp_days_end = $inbound_recent_call_days_ARY[1];
$temp_days_start =~ s/\D//gi;
$temp_days_end =~ s/\D//gi;
if ( (length($temp_days_start) > 0) && (length($temp_days_start) > 0) )
{
$inbound_searchSQL = "and ($inbound_search_date <= CONCAT(DATE_ADD(CURDATE(), INTERVAL -$temp_days_start DAY),' 23:59:59')) and ($inbound_search_date >= CONCAT(DATE_ADD(CURDATE(), INTERVAL -$temp_days_end DAY),' 00:00:00'))";
}
if ($inbound_recent_call_groups !~ /--ALL--/)
{
$inbound_recent_call_groups =~ s/\|/','/gi;
if ($inbound_recent_call_check_type =~ /lead/i)
{
$temp_lists='';
# gather all lists within the defined campaigns
$cl=0;
$stmtA = "SELECT list_id FROM vicidial_lists where campaign_id IN('$inbound_recent_call_groups');";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
while ($sthArows > $cl)
{
@aryA = $sthA->fetchrow_array;
if ($cl > 0) {$temp_lists .= ",";}
$temp_lists .= "'$aryA[0]'";
$cl++;
}
$sthA->finish();
if (length($temp_lists) < 3)
{$temp_lists = "'99999999999999999999'";}
$inbound_searchSQL .= " and list_id IN($temp_lists)";
}
else
{
$inbound_searchSQL .= " and campaign_id IN('$inbound_recent_call_groups')";
}
}
if ($inbound_recent_call_statuses !~ /--ALL--/)
{
$inbound_recent_call_statuses =~ s/\|/','/gi;
$inbound_searchSQL .= " and status IN('$inbound_recent_call_statuses')";
}
}
}
}
$sthA->finish();
### END gather settings container details for pre-filter recent call
# check for outbound call match
if (length($outbound_searchSQL) > 10)
{
$stmtA = "SELECT count(*) FROM $outbound_search_table where phone_number='$temp_cid_test' $outbound_searchSQL;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$pre_filter_recent_outbound_found = $aryA[0];
}
if ($AGILOG) {$agi_string = "-- DID RECENT OUTBOUND CALL SEARCH : |$pre_filter_recent_outbound_found|$stmtA|"; &agi_output;}
}
# check for inbound call match
if (length($inbound_searchSQL) > 10)
{
$stmtA = "SELECT count(*) FROM $inbound_search_table where phone_number='$temp_cid_test' $inbound_searchSQL;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$pre_filter_recent_inbound_found = $aryA[0];
}
if ($AGILOG) {$agi_string = "-- DID RECENT INBOUND CALL SEARCH : |$pre_filter_recent_inbound_found|$stmtA|"; &agi_output;}
}
$sthA->finish();
if ( ($pre_filter_recent_inbound_found > 0) || ($pre_filter_recent_outbound_found) )
{
$did_route='DID';
$did_extension = $pre_filter_recent_extension;
$filter_match_found = $pre_filter_recent_extension;
$exten_context = 'trunkinbound';
$route_type = 'PRERECENT';
if ($AGILOG) {$agi_string = "PRE-Filter Recent Call match found: |$pre_filter_recent_outbound_found|$pre_filter_recent_inbound_found|$pre_filter_recent_call|$pre_filter_recent_extension|$did_route|"; &agi_output;}
### Update the call in vicidial_did_log
$stmtA = "UPDATE vicidial_did_log SET did_route='PFR_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsL = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
}
else
{
if ($AGILOG) {$agi_string = "-- DID NO RECENT CALL FOUND : |$outbound_searchSQL|$inbound_searchSQL|"; &agi_output;}
}
}
##### END pre-filter recent call process #####
##### BEGIN filtering process #####
if ( ($filter_inbound_number =~ /GROUP|URL|DNC_INTERNAL|DNC_CAMPAIGN/) && ($pre_filter_match_found < 1) )
{
if ($AGILOG) {$agi_string = "filtering active: |$extension|$filter_inbound_number|$filter_phone_group_id|$filter_url|$filter_action|$filter_clean_cid_number|"; &agi_output;}
if ($filter_inbound_number =~ /GROUP/)
{
$filter_phone_group_idSQL = "\"$filter_phone_group_id\"";
$filter_phone_group_idSQL =~ s/,/","/gi;
$temp_cid_test = $callerid;
if (length($callerid)<1) {$temp_cid_test = 'BLANK';}
$stmtA = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id IN($filter_phone_group_idSQL) and phone_number='$temp_cid_test';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$filter_match_found = $aryA[0];
}
$sthA->finish();
if ( ($filter_match_found < 1) && ($filter_inbound_number =~ /AREACODE/) )
{
$alt_areacode = substr($callerid, 0, 3);
$alt_areacode .= "XXXXXXX";
$stmtB = "SELECT count(*) FROM vicidial_filter_phone_numbers where filter_phone_group_id IN($filter_phone_group_idSQL) and phone_number='$alt_areacode';";
$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$filter_match_found = $aryA[0];
}
$sthA->finish();
}
if ($AGILOG) {$agi_string = "GROUP: |$filter_match_found|$stmtA|$stmtB|"; &agi_output;}
}
elsif ($filter_inbound_number =~ /DNC_INTERNAL/)
{
$alt_areacode = substr($callerid, 0, 3);
$alt_areacode .= "XXXXXXX";
$stmtA = "SELECT count(*) FROM vicidial_dnc where phone_number IN('$callerid','$alt_areacode');";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$filter_match_found = $aryA[0];
}
$sthA->finish();
if ($AGILOG) {$agi_string = "DNC_INTERNAL: |$filter_match_found|$stmtA|"; &agi_output;}
}
elsif ($filter_inbound_number =~ /DNC_CAMPAIGN/)
{
$alt_areacode = substr($callerid, 0, 3);
$alt_areacode .= "XXXXXXX";
$stmtA = "SELECT count(*) FROM vicidial_campaign_dnc where campaign_id='$filter_dnc_campaign' and phone_number IN('$callerid','$alt_areacode');";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$filter_match_found = $aryA[0];
}
$sthA->finish();
if ($AGILOG) {$agi_string = "DNC_CAMPAIGN: |$filter_match_found|$stmtA|"; &agi_output;}
}
else
{
### first, find curl binary
$curlbin = '';
if ( -e ('/bin/curl')) {$curlbin = '/bin/curl';}
else
{
if ( -e ('/usr/bin/curl')) {$curlbin = '/usr/bin/curl';}
else
{
if ( -e ('/usr/local/bin/curl')) {$curlbin = '/usr/local/bin/curl';}
else
{
if ($AGILOG) {$agi_string = "ERROR: cannot filter by URL, curl binary not found"; &agi_output;}
}
}
}
if ( (length($curlbin) > 4) && ($filter_url =~ /http/i) && (length($filter_url) > 8) )
{
$filter_url =~ s/^VAR|^ //gi;
$filter_url =~ s/--A--phone_number--B--/$callerid/gi;
$filter_url =~ s/--A--did_pattern--B--/$did_pattern/gi;
$filter_url =~ s/--A--uniqueid--B--/$uniqueid/gi;
$filter_url =~ s/--A--channel--B--/$channel/gi;
$filter_url =~ s/--A--server_ip--B--/$VARserver_ip/gi;
$filter_url =~ s/&/\\&/gi;
$filter_url =~ s/ /+/gi;
### insert a new url log entry
$SQL_log = "$filter_url";
$SQL_log =~ s/;|\||\\//gi;
$stmtA = "INSERT INTO vicidial_url_log SET uniqueid='$uniqueid',url_date=NOW(),url_type='DID_FILTER',url='$SQL_log',url_response='';";
$affected_rows = $dbhA->do($stmtA);
$stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;";
$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$url_id = $aryA[0];
}
$sthA->finish();
my $secW = time();
@curl_output = `$curlbin $filter_url`;
my $secY = time();
my $response_sec = ($secY - $secW);
$k=0;
$full_output='';
foreach (@curl_output)
{
$full_output_raw .= $curl_output[$k];
$k++;
}
$full_output = $full_output_raw;
$full_output =~ s/\D//gi;
if ($full_output > 0)
{
$filter_match_found = $full_output;
if ($filter_url_did_redirect =~ /Y/)
{
$did_route='DID';
if ($AGILOG) {$agi_string = "Filter URL DID Redirect found: |$filter_match_found|$filter_url_did_redirect|$did_route|"; &agi_output;}
}
}
### update url log entry
$full_output_raw =~ s/;|\||\\//gi;
$stmtA = "UPDATE vicidial_url_log SET url_response='$full_output_raw|$full_output',response_sec='$response_sec' where url_log_id='$url_id';";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "URL filter search response: |$filter_match_found|$full_output|$filter_url|$affected_rows|"; &agi_output;}
}
}
if ($filter_match_found > 0)
{
if ($did_route !~ /DID/)
{$did_route = $filter_action;}
$did_extension = $filter_extension;
$exten_context = $filter_exten_context;
$voicemail_ext = $filter_voicemail_ext;
$phone = $filter_phone;
$did_server_ip = $filter_server_ip;
$user = $filter_user;
$user_unavailable_action = $filter_user_unavailable_action;
$user_route_settings_ingroup = $filter_user_route_settings_ingroup;
$menu_id = $filter_menu_id;
$route_type = 'FILTER';
if ($AGILOG) {$agi_string = "Filter match found: |$filter_match_found|$filter_inbound_number|$filter_action|$did_route|"; &agi_output;}
### Update the call in vicidial_did_log
$stmtA = "UPDATE vicidial_did_log SET did_route='F_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsL = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
}
}
##### END filtering process #####
##### BEGIN no-agent redirect process #####
$no_agent_redirect_bypass=1;
if ( ($no_agent_ingroup_redirect =~ /Y|NO_PAUSED|READY_ONLY/) && ($pre_filter_match_found < 1) && ($filter_match_found < 1) )
{
if ($AGILOG) {$agi_string = "no-agent active: |$extension|$no_agent_ingroup_redirect|$no_agent_ingroup_id|$no_agent_ingroup_extension|$filter_clean_cid_number|"; &agi_output;}
$queue_date_epoch = time();
$BDtarget = ($queue_date_epoch - 5);
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
$Byear = ($Byear + 1900);
$Bmon++;
if ($Bmon < 10) {$Bmon = "0$Bmon";}
if ($Bmday < 10) {$Bmday = "0$Bmday";}
if ($Bhour < 10) {$Bhour = "0$Bhour";}
if ($Bmin < 10) {$Bmin = "0$Bmin";}
if ($Bsec < 10) {$Bsec = "0$Bsec";}
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
$NPsql='';
if ($no_agent_ingroup_redirect =~ /NO_PAUSED/)
{$NPsql = "and status NOT IN('PAUSED')";}
if ($no_agent_ingroup_redirect =~ /READY_ONLY/)
{$NPsql = "and status IN('READY','CLOSER')";}
$SQL_group_id=$no_agent_ingroup_id; $SQL_group_id =~ s/_/\\_/gi;
$stmtA = "SELECT count(*) FROM vicidial_live_agents where closer_campaigns LIKE \"% $SQL_group_id %\" and last_update_time > '$BDtsSQLdate' $NPsql;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$no_agent_redirect_bypass = $aryA[0];
}
$sthA->finish();
if ($no_agent_redirect_bypass < 1)
{
$did_route = 'EXTEN';
$did_extension = $no_agent_ingroup_extension;
$exten_context = 'default';
$route_type = 'NOAGENT';
if ($AGILOG) {$agi_string = "No-Agent Redirect: |$no_agent_redirect_bypass|$no_agent_ingroup_redirect|$did_extension|$no_agent_ingroup_id|$stmtA|"; &agi_output;}
### Update the call in vicidial_did_log
$stmtA = "UPDATE vicidial_did_log SET did_route='NA_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsL = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
}
else
{
if ($AGILOG) {$agi_string = "No-Agent Debug: |$no_agent_redirect_bypass|$no_agent_ingroup_redirect|$did_extension|$no_agent_ingroup_id|$stmtA|"; &agi_output;}
}
}
##### END no-agent redirect process #####
##### BEGIN max queue ingroup calls redirect process #####
$max_queue_redirect_bypass=1;
if ( ( ($max_queue_ingroup_calls > 0) || ($max_queue_ingroup_calls < 0) ) && ($no_agent_redirect_bypass > 0) && ($pre_filter_match_found < 1) && ($filter_match_found < 1) )
{
if ($AGILOG) {$agi_string = "max queue active: |$extension|$max_queue_ingroup_calls|$max_queue_ingroup_id|$max_queue_ingroup_extension|"; &agi_output;}
$queue_date_epoch = time();
$BDtarget = ($queue_date_epoch - 60);
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
$Byear = ($Byear + 1900);
$Bmon++;
if ($Bmon < 10) {$Bmon = "0$Bmon";}
if ($Bmday < 10) {$Bmday = "0$Bmday";}
if ($Bhour < 10) {$Bhour = "0$Bhour";}
if ($Bmin < 10) {$Bmin = "0$Bmin";}
if ($Bsec < 10) {$Bsec = "0$Bsec";}
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where campaign_id='$max_queue_ingroup_id' and status IN('LIVE','IVR') and last_update_time > '$BDtsSQLdate';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$max_queue_redirect_bypass = $aryA[0];
}
$sthA->finish();
if ($max_queue_redirect_bypass >= $max_queue_ingroup_calls)
{
$did_route = 'EXTEN';
$did_extension = $max_queue_ingroup_extension;
$exten_context = 'default';
$route_type = 'MAXQUE';
if ($AGILOG) {$agi_string = "Max Queue Redirect: |$max_queue_redirect_bypass|$max_queue_ingroup_calls|$did_extension|$max_queue_ingroup_id|$stmtA|"; &agi_output;}
### Update the call in vicidial_did_log
$stmtA = "UPDATE vicidial_did_log SET did_route='MQ_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsL = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
}
else
{
if ($AGILOG) {$agi_string = "Max Queue Debug: |$max_queue_redirect_bypass|$max_queue_ingroup_calls|$did_extension|$max_queue_ingroup_id|$stmtA|"; &agi_output;}
}
}
##### END max queue ingroup calls redirect process #####
### Route AGENT call to a logged-in VICIDIAL agent
if ($did_route =~ /AGENT/)
{
if ($AGILOG) {$agi_string = " did_route AGENT: |$user|$extension|$user_unavailable_action|"; &agi_output;}
$agent_live=0;
$queue_date_epoch = time();
$BDtarget = ($queue_date_epoch - 5);
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
$Byear = ($Byear + 1900);
$Bmon++;
if ($Bmon < 10) {$Bmon = "0$Bmon";}
if ($Bmday < 10) {$Bmday = "0$Bmday";}
if ($Bhour < 10) {$Bhour = "0$Bhour";}
if ($Bmin < 10) {$Bmin = "0$Bmin";}
if ($Bsec < 10) {$Bsec = "0$Bsec";}
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
# check for agent being logged-in (removed ' and status NOT IN('PAUSED')')
$stmtA = "SELECT count(*) FROM vicidial_live_agents where user='$user' and last_update_time > '$BDtsSQLdate';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$agent_live = $aryA[0];
}
$sthA->finish();
if ($agent_live > 0)
{
$did_ig_prefix='99909';
if ( ($SSinbound_answer_config > 0) && ($inbound_route_answer =~ /N/i) )
{$did_ig_prefix='99809';}
$did_extension = "$did_ig_prefix$S$did_id$S$S$S$route_type";
$exten_context = $ext_context;
$did_route = 'EXTEN';
if ($AGILOG) {$agi_string = "AGENT available, Routing call: $agent_live|$user"; &agi_output;}
}
else
{
$did_route = $user_unavailable_action;
$exten_context = 'default';
$route_type = 'NOAGENT';
if ($AGILOG) {$agi_string = "AGENT unavailable Redirect: |$user|$user_unavailable_action|$user_route_settings_ingroup|$did_extension|$stmtA|"; &agi_output;}
### Update the call in vicidial_did_log
$stmtA = "UPDATE vicidial_did_log SET did_route='NA_$did_route' where uniqueid='$uniqueid' and channel='$channel' and server_ip='$VARserver_ip' and caller_id_number='$callerid' and call_date='$SQLdate';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsL = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- DID UPDATE LOG : |$affected_rowsL|$stmtA|"; &agi_output;}
}
}
### Route call to a VICIDIAL-defined phone
if ($did_route =~ /PHONE/)
{
$stmtA = "SELECT dialplan_number,voicemail_id,protocol,ext_context FROM phones where server_ip='$did_server_ip' and extension='$phone';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$dialplan_number = $aryA[0];
$voicemail_id = $aryA[1];
$protocol = $aryA[2];
$ext_context = $aryA[3];
}
$sthA->finish();
### format the remote server dialstring to get the call to the overflow agent meetme room
if( $did_server_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ )
{
$a = leading_zero($1);
$b = leading_zero($2);
$c = leading_zero($3);
$d = leading_zero($4);
$ServerString = "$a$S$b$S$c$S$d$S";
}
$did_extension = "$ServerString$dialplan_number";
$did_route = 'EXTEN';
}
### Route call to a voicemail box on the system
if ($did_route =~ /VOICEMAIL|VMAIL_NO_INST/)
{
### format the remote server dialstring to get the call to the overflow agent meetme room
if( $did_server_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ )
{
$a = leading_zero($1);
$b = leading_zero($2);
$c = leading_zero($3);
$d = leading_zero($4);
$ServerString = "$a$S$b$S$c$S$d$S";
}
if ($did_route =~ /VMAIL_NO_INST/)
{$voicemail_dump_exten = $voicemail_dump_exten_no_inst;}
$did_extension = "$ServerString$voicemail_dump_exten$voicemail_ext";
$did_route = 'EXTEN';
}
$did_ig_prefix='99909';
if ( ($SSinbound_answer_config > 0) && ($inbound_route_answer =~ /N/i) )
{$did_ig_prefix='99809';}
### Route call to a VICIDIAL Inbound Group
if ($did_route =~ /IN_GROUP/)
{
$did_extension = "$did_ig_prefix$S$did_id$S$S$S$route_type";
$exten_context = $ext_context;
$did_route = 'EXTEN';
}
### QueueMetrics logging if enabled
if ( ($did_route =~ /EXTEN|CALLMENU/) && ($enable_queuemetrics_logging > 0) )
{
$dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass")
or die "Couldn't connect to database: " . DBI->errstr;
if ($DBX) {print "CONNECTED TO QueueMetrics DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
$stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$uniqueid',queue='NONE',agent='NONE',verb='INFO',data1='DID',data2='$extension',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
$dbhB->disconnect();
}
### Route call to an extension on the system
if ($did_route =~ /EXTEN/)
{
$XFERexten = "$did_extension";
if ($AGILOG) {$agi_string = "exiting the DID app, transferring call to $XFERexten @ $exten_context"; &agi_output;}
print "SET CONTEXT $exten_context\n";
$result = <STDIN>;
checkresult($result);
print "SET EXTENSION $XFERexten\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
exit;
}
### Route call to a DID in the trunkinbound context on the system
if ($did_route =~ /DID/)
{
if ($AGILOG) {$agi_string = "exiting the DID app, transferring call to $filter_match_found @ trunkinbound"; &agi_output;}
print "SET CONTEXT trunkinbound\n";
$result = <STDIN>;
checkresult($result);
print "SET EXTENSION $filter_match_found\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
exit;
}
### Route call to a call menu on the system
if ($did_route =~ /CALLMENU/)
{
if ($enable_queuemetrics_logging > 0)
{
$dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass")
or die "Couldn't connect to database: " . DBI->errstr;
if ($DBX) {print "CONNECTED TO QM DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
$stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$uniqueid',queue='NONE',agent='NONE',verb='INFO',data1='IVRSTART',data2='$callerid',data3='$extension',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
$dbhB->disconnect();
}
$XFERcontext = "$menu_id";
if ($AGILOG) {$agi_string = "exiting the DID app, transferring call to CALLMENU $XFERcontext"; &agi_output;}
print "SET CONTEXT $XFERcontext\n";
$result = <STDIN>;
checkresult($result);
print "SET EXTENSION s\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
exit;
}
######### SUBROUTINES #################
sub checkresult
{
$pass=0; $fail=0;
my ($res) = @_;
my $retval;
$tests++;
chomp $res;
if ($res =~ /^200/)
{
$res =~ /result=(-?\d+)/;
if (!length($1))
{
# print STDERR "FAIL ($res)\n";
$fail++;
}
else
{
# print STDERR "PASS ($1)\n";
$pass++;
}
}
else
{
# print STDERR "FAIL (unexpected result '$res')\n";
$fail++;
}
}
sub leading_zero($)
{
$_ = $_[0];
s/^(\d)$/0$1/;
s/^(\d\d)$/0$1/;
return $_;
} # End of the leading_zero() routine.
sub agi_output
{
if ($AGILOG >=2)
{
### open the log file for writing ###
open(Lout, ">>$AGILOGfile")
|| die "Can't open $AGILOGfile: $!\n";
print Lout "$now_date|$script|$agi_string\n";
close(Lout);
}
### send to STDERR writing ###
if ( ($AGILOG == '1') || ($AGILOG == '3') )
{print STDERR "$now_date|$script|$agi_string\n";}
$agi_string='';
}
sub did_output
{
if ($AGILOG >=2)
{
### open the log file for writing ###
open(Dout, ">>$DIDLOGfile")
|| die "Can't open $DIDLOGfile: $!\n";
print Dout "$did_string\n";
close(Dout);
}
$did_string='';
}
# subroutine to parse the asterisk version
# and return a hash with the various part
sub parse_asterisk_version
{
# grab the arguments
my $ast_ver_str = $_[0];
# get everything after the - and put it in $ast_ver_postfix
my @hyphen_parts = split( /-/ , $ast_ver_str );
my $ast_ver_postfix = $hyphen_parts[1];
# now split everything before the - up by the .
my @dot_parts = split( /\./ , $hyphen_parts[0] );
my %ast_ver_hash;
if ( $dot_parts[0] <= 1 )
{
%ast_ver_hash = (
"major" => $dot_parts[0],
"minor" => $dot_parts[1],
"build" => $dot_parts[2],
"revision" => $dot_parts[3],
"postfix" => $ast_ver_postfix
);
}
# digium dropped the 1 from asterisk 10 but we still need it
if ( $dot_parts[0] > 1 )
{
%ast_ver_hash = (
"major" => 1,
"minor" => $dot_parts[0],
"build" => $dot_parts[1],
"revision" => $dot_parts[2],
"postfix" => $ast_ver_postfix
);
}
return ( %ast_ver_hash );
}
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