mattf
fc34de336c
Translation bug fixed in list merge script, Issue #1236 git-svn-id: svn://192.168.202.10@3327 3d104415-ff17-0410-8863-d5cf3c621b8a
297 lines
11 KiB
PHP
297 lines
11 KiB
PHP
<?php
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# dispo_change_status.php
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#
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# Copyright (C) 2020 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# This script is designed to be used in the "Dispo URL" field of a campaign
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# or in-group. It can update the status of a lead to a new status if the lead
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# has been dispositioned as a specified status a set number of times
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#
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# This script is part of the API group and any modifications of data are
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# logged to the vicidial_api_log table.
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#
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# Example of what to put in the Dispo URL field:
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# VARhttp://192.168.1.1/agc/dispo_change_status.php?lead_id=--A--lead_id--B--&user=--A--user--B--&pass=--A--pass--B--&logged_status=NI&logged_count=3&new_status=NI3&days_search=0&archive_search=N&log_to_file=1
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#
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# Definable Fields: (other fields should be left as they are)
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# - logged_status - (NI) the status that is to be counted in the logs, REQUIRED
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# - logged_count - (3) the number of times a lead was set to the above status that will trigger the change in status, REQUIRED
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# - new_status - (NI3) the new status that the lead will be set to if the above criteria is met, REQUIRED
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# - days_search - (0) the number of days in the past to look back in the logs for the matching log entries, 0 for no date restriction, default is 0
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# - archive_search - (Y,N) whether to search in the archived call logs for log entries, default is N
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# - in_out_search - (IN,OUT,BOTH) whether to search in the inbound or outbound or both call logs for log entries, default is BOTH
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# - log_to_file - (0,1) if set to 1, will create a log file in the agc directory, default is 0
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#
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# CHANGES
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# 171127-1736 - First Build
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# 201117-2217 - Changes for better compatibility with non-latin data input
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#
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$api_script = 'dispo_change_status';
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header ("Content-type: text/html; charset=utf-8");
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require_once("dbconnect_mysqli.php");
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require_once("functions.php");
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$filedate = date("Ymd");
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$filetime = date("H:i:s");
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$IP = getenv ("REMOTE_ADDR");
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$BR = getenv ("HTTP_USER_AGENT");
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["logged_status"])) {$logged_status=$_GET["logged_status"];}
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elseif (isset($_POST["logged_status"])) {$logged_status=$_POST["logged_status"];}
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if (isset($_GET["logged_count"])) {$logged_count=$_GET["logged_count"];}
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elseif (isset($_POST["logged_count"])) {$logged_count=$_POST["logged_count"];}
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if (isset($_GET["new_status"])) {$new_status=$_GET["new_status"];}
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elseif (isset($_POST["new_status"])) {$new_status=$_POST["new_status"];}
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if (isset($_GET["days_search"])) {$days_search=$_GET["days_search"];}
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elseif (isset($_POST["days_search"])) {$days_search=$_POST["days_search"];}
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if (isset($_GET["archive_search"])) {$archive_search=$_GET["archive_search"];}
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elseif (isset($_POST["archive_search"])) {$archive_search=$_POST["archive_search"];}
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if (isset($_GET["in_out_search"])) {$in_out_search=$_GET["in_out_search"];}
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elseif (isset($_POST["in_out_search"])) {$in_out_search=$_POST["in_out_search"];}
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if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
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elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
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if (isset($_GET["dispo"])) {$dispo=$_GET["dispo"];}
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elseif (isset($_POST["dispo"])) {$dispo=$_POST["dispo"];}
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if (isset($_GET["user"])) {$user=$_GET["user"];}
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elseif (isset($_POST["user"])) {$user=$_POST["user"];}
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if (isset($_GET["pass"])) {$pass=$_GET["pass"];}
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elseif (isset($_POST["pass"])) {$pass=$_POST["pass"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["log_to_file"])) {$log_to_file=$_GET["log_to_file"];}
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elseif (isset($_POST["log_to_file"])) {$log_to_file=$_POST["log_to_file"];}
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#$DB = '1'; # DEBUG override
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$US = '_';
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$TD = '---';
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$STARTtime = date("U");
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$NOW_TIME = date("Y-m-d H:i:s");
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#$logged_status = "$TD$logged_status$TD";
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$search_value='';
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$match_found=0;
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$k=0;
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# filter variables
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$user=preg_replace("/\'|\"|\\\\|;| /","",$user);
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$pass=preg_replace("/\'|\"|\\\\|;| /","",$pass);
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# set defaults for variables not set
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if (strlen($days_search) < 1)
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{$days_search = 0;}
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if ( ($archive_search != 'Y') and ($archive_search != 'N') )
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{$archive_search = 'N';}
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if ( ($in_out_search != 'IN') and ($in_out_search != 'OUT') and ($in_out_search != 'BOTH') )
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{$in_out_search = 'BOTH';}
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#############################################
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##### START SYSTEM_SETTINGS AND USER LANGUAGE LOOKUP #####
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$VUselected_language = '';
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$stmt="SELECT selected_language from vicidial_users where user='$user';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$sl_ct = mysqli_num_rows($rslt);
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if ($sl_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VUselected_language = $row[0];
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}
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$stmt = "SELECT use_non_latin,enable_languages,language_method FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$qm_conf_ct = mysqli_num_rows($rslt);
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if ($qm_conf_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$non_latin = $row[0];
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$SSenable_languages = $row[1];
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$SSlanguage_method = $row[2];
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}
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##### END SETTINGS LOOKUP #####
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###########################################
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$lead_id = preg_replace('/[^0-9]/','',$lead_id);
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$logged_count = preg_replace('/[^0-9]/','',$logged_count);
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$days_search = preg_replace('/[^0-9]/','',$days_search);
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$archive_search = preg_replace('/[^-_0-9a-zA-Z]/','',$archive_search);
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$in_out_search = preg_replace('/[^-_0-9a-zA-Z]/','',$in_out_search);
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$log_to_file = preg_replace('/[^0-9]/','',$log_to_file);
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if ($non_latin < 1)
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{
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$user=preg_replace("/[^-_0-9a-zA-Z]/","",$user);
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$pass=preg_replace("/[^-_0-9a-zA-Z]/","",$pass);
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$logged_status = preg_replace('/[^-_0-9a-zA-Z]/','',$logged_status);
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$new_status = preg_replace('/[^-_0-9a-zA-Z]/','',$new_status);
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}
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else
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{
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$logged_status = preg_replace('/[^-_0-9\p{L}]/u','',$logged_status);
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$new_status = preg_replace('/[^-_0-9\p{L}]/u','',$new_status);
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}
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if ($DB>0) {echo "$lead_id|$dispo|$logged_status|$logged_count|$new_status|$days_search|$archive_search|$in_out_search|$user|$pass|$DB|$log_to_file|\n";}
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if ( (strlen($logged_status) > 0) and (strlen($logged_count) > 0) and (strlen($new_status) > 0) )
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{$match_found=1;}
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if ($match_found > 0)
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{
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if (preg_match("/NOAGENTURL/",$user))
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{
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$PADlead_id = sprintf("%010s", $lead_id);
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if ( (strlen($pass) > 15) and (preg_match("/$PADlead_id$/",$pass)) )
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{
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$four_hours_ago = date("Y-m-d H:i:s", mktime(date("H")-4,date("i"),date("s"),date("m"),date("d"),date("Y")));
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$stmt="SELECT count(*) from vicidial_log_extended where caller_code='$pass' and call_date > \"$four_hours_ago\";";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$authlive=$row[0];
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$auth=$row[0];
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if ($authlive < 1)
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{
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echo _QXZ("Call Not Found:")." 2|$user|$pass|$authlive|\n";
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exit;
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}
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}
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else
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{
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echo _QXZ("Invalid Call ID:")." 1|$user|$pass|$PADlead_id|\n";
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exit;
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}
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}
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else
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{
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$auth=0;
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$auth_message = user_authorization($user,$pass,'',0,0,0,0,'dispo_change_status');
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if ($auth_message == 'GOOD')
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{$auth=1;}
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$stmt="SELECT count(*) from vicidial_live_agents where user='$user';";
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if ($DB) {echo "|$stmt|\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$row=mysqli_fetch_row($rslt);
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$authlive=$row[0];
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}
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if ( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0) or ($authlive==0))
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{
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echo _QXZ("Invalid Username/Password:")." |$user|$pass|$auth|$authlive|$auth_message|\n";
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exit;
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}
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if (strlen($lead_id) > 0)
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{
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$days_searchSQL='';
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$days_search_date='';
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if ($days_search > 0)
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{
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$days_search_date = date("Y-m-d H:i:s", mktime(date("H"),date("i"),date("s"),date("m"),date("d")-$days_search,date("Y")));
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$days_searchSQL="and call_date > \"$days_search_date\"";
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}
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$VL_count=0;
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$VLA_count=0;
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$VCL_count=0;
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$VCLA_count=0;
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$search_count=0;
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if ( ($in_out_search == 'OUT') or ($in_out_search == 'BOTH') )
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{
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$stmt = "SELECT count(*) FROM vicidial_log where lead_id='$lead_id' and status='$logged_status' $days_searchSQL;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$sc_ct = mysqli_num_rows($rslt);
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if ($sc_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VL_count = $row[0];
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}
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if ($archive_search == 'Y')
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{
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$stmt = "SELECT count(*) FROM vicidial_log_archive where lead_id='$lead_id' and status='$logged_status' $days_searchSQL;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$sc_ct = mysqli_num_rows($rslt);
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if ($sc_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VLA_count = $row[0];
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}
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}
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}
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if ( ($in_out_search == 'IN') or ($in_out_search == 'BOTH') )
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{
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$stmt = "SELECT count(*) FROM vicidial_closer_log where lead_id='$lead_id' and status='$logged_status' $days_searchSQL;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$sc_ct = mysqli_num_rows($rslt);
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if ($sc_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VCL_count = $row[0];
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}
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if ($archive_search == 'Y')
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{
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$stmt = "SELECT count(*) FROM vicidial_closer_log_archive where lead_id='$lead_id' and status='$logged_status' $days_searchSQL;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$sc_ct = mysqli_num_rows($rslt);
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if ($sc_ct > 0)
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{
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$row=mysqli_fetch_row($rslt);
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$VCLA_count = $row[0];
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}
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}
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}
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$search_count = ($VL_count + $VLA_count + $VCL_count + $VCLA_count=0);
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if ($search_count >= $logged_count)
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{
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$stmt="UPDATE vicidial_list SET status='$new_status' where lead_id='$lead_id';";
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if ($DB) {echo "$stmt\n";}
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$rslt=mysql_to_mysqli($stmt, $link);
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$affected_rows = mysqli_affected_rows($link);
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$SQL_log = "$stmt|";
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$SQL_log = preg_replace('/;/','',$SQL_log);
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$SQL_log = addslashes($SQL_log);
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$stmt="INSERT INTO vicidial_api_log set user='$user',agent_user='$user',function='$api_script',value='$lead_id',result='$affected_rows',result_reason='$new_status',source='vdc',data='$SQL_log',api_date='$NOW_TIME',api_script='$api_script';";
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$rslt=mysql_to_mysqli($stmt, $link);
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$MESSAGE = _QXZ("DONE: %1s x %2s match found, %3s lead_id %4s changed to %5s status",0,'',$search_count,$logged_status,$affected_rows,$lead_id,$new_status);
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echo "$MESSAGE\n";
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}
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else
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{
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$MESSAGE = _QXZ("DONE: no change required, not enough matching log entries %1s",0,'',$search_count);
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echo "$MESSAGE\n";
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}
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}
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else
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{
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$MESSAGE = _QXZ("DONE: lead_id is not defined: %1s",0,'',$lead_id);
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echo "$MESSAGE\n";
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}
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}
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else
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{
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$MESSAGE = _QXZ("DONE: Not all required variables have been set: %1s,%2s,%3s",0,'',$logged_status,$logged_count,$new_status);
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echo "$MESSAGE\n";
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}
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if ($log_to_file > 0)
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{
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$fp = fopen ("./$api_script.txt", "a");
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fwrite ($fp, "$NOW_TIME|$k|$lead_id|$dispo|$logged_status|$logged_count($search_count)|$new_status|$days_search($days_search_date)|$archive_search|$in_out_search|$user|XXXX|$DB|$log_to_file|$MESSAGE|\n");
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fclose($fp);
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}
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